HTC Touch Pro User Guide

User Guide

HTC Touch Pro

www.sprint.com

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Features of Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using Your Device’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Navigating On Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

The Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LED Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the Getting Started Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2B. Using Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

The Phone Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Checking Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Voice and Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning the Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

2C. TouchFLO 3D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the TouchFLO 3D Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Finger Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

2D. Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

The Sliding QWERTY Keyboard vs. Onscreen Input Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using the Sliding QWERTY Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Full QWERTY Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using the Compact QWERTY Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using the Phone Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using Multitap and T9 Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using Numeric and Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using Block Recognizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using Letter Recognizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using Transcriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

2E. Synchronizing Information With Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

About Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Ways to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting Up Windows Mobile Device Center on Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Setting Up ActiveSync on Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Synchronizing With Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Synchronizing via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Synchronizing Music and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

2F. Contacts, Calendar, and Other Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Comm Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Adobe Reader LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Microsoft Office Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

ClearVue Presentation 5 Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Automatic Speech Recognition (ASR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Zip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

WorldCard Mobile (Business Card Scanner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

JETCET PRINT 5 (Wireless Printing Application) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

2G. microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using a microSD Card on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Managing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Using Your Device as a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

2H. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Bluetooth Explorer and Bluetooth File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Printing Files via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

2I. Experiencing Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Taking Photos and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Viewing Photos and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using Audio Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using MP3 Trimmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

2J. Managing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Copying and Managing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Settings on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Changing Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using Task Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Connecting to an External Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Protecting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Managing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Adding and Removing Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Resetting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Using the Strap Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Section 3: Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

3B. Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Ways of Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Getting Started With Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Navigating the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Using Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using Pocket Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Using RSS Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Using Your Device As a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Using Remote Desktop Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Accessing Sprint Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Email Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Working With Company Email and Meeting Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

3C. Entertainment: TV, Music, and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Sprint Music Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Streaming Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Guidelines and Preparation for Using GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Downloading Satellite Data via QuickGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Using Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Section 4: Safety Information and Other Notices . . . . . . . . . . . . . . . . . . . . . . 191

4A. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Important Health Information and Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

4B. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Regulatory Agency Identifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Federal Communication Commission Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Industry Canada Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices . . . . . . . . . . . . . . . . . 201

SAR Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

IC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Telecommunications & Internet Association (TIA) Safety Information . . . . . . . . . . . . . . . . . . . . 203

WEEE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

4C. Warranty, Disclaimers and Other Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Privacy Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Weather Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

4D. Copyright, Trademark, and Properietary Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Introduction

This User Guide introduces you to Sprint® service and all the features of your new smart device. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your Device

⽧ Section 3: Sprint Service

⽧ Section 4: Safety Information and Other Notices

Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new device and service. The Table of Contents and Index will also help you quickly locate specific information.

You’ll get the most out of your device if you read each section. However, if you’d like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you’ll be ready to use your device in no time.

User Guide Note

WARNING

Because of updates in the device’s software, this user guide may not be the most current version for your device. Visit www.sprint.com and log on to My Sprint Wireless to access the most recent version of the user guide.

Please refer to “Safety Information” on page 192 to learn about information that will help you safely use your device. Failure to read and follow the Important Health and Safety Information in this user guide may result in serious bodily injury, death, or property damage.

Section 1

Getting Started

Section 1A

Setting Up Service

⽧ Setting Up Your Smart Device (page 2)

⽧ Activating Your Device (page 4)

⽧ Setting Up Your Voicemail (page 5)

⽧ Sprint Account Passwords (page 6)

⽧ Getting Help (page 7)

Setting up and activating your new smart device is quick and easy. This section walks you through the necessary

steps to set up your device, activate your device’s phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service.

Setting Up Your Smart Device

When you take your device out of the box, install the battery, turn on the power, and complete the Quick Start Wizard to prepare your device for use.

Note

You can also insert a microSD™ card into your device. To learn how to insert a microSD card, see “Using a microSD Card on Your Phone” on page 86.

Installing the Battery

1. Remove the back cover by following these steps:

䡲 Hold the device with both hands and the front panel facing down.

䡲 Push the back cover up with your thumb until it disengages from the device and then slide it up to

remove.

2 Section 1A. Setting Up Service

2. Install the battery by following these steps:

䡲 Align the battery’s exposed copper contacts with the battery connectors inside the battery

compartment.

䡲 Insert the contact’s side of the battery first and then gently push the battery into place.

3. Replace the back cover.

Turning the Device On for the First Time

1. Press and hold the Power key for a few seconds.

2. When you turn on your device for the first time, the Quick Start Wizard starts up and guides you to

calibrate the touch screen. Follow the onscreen instructions to complete the screen calibration process.

3. The wizard then starts a basic tutorial that illustrates how to use the stylus to perform copy and paste

operations. You can choose to go through the tutorial or tap

4. The wizard then allows you to set a device password. You can cancel this first and do it at another time.

For instructions on how to set a device password, see “Protecting Your Device” on page 124.

5. After the Quick Start Wizard finishes, your device goes through a customization process. Wait for the

customization to complete.

6. Your device then restarts itself.

䡲 If your device’s phone is already activated, it will search for Sprint service and then enter standby mode.

䡲 If your device’s phone is not yet activated, see “Activating Your Device” on page 4 for more information.

Skip to cancel the tutorial.

Setting Up Service

Note

Your device’s battery should have enough charge for your device to turn on and find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See ““Charging the Battery” on page 16 for details.

Section 1A. Setting Up Service 3

Activating Your Device

䢇 If you purchased your smart device at a Sprint Store, your device should be activated and ready to use.

䢇 If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to

activate automatically. To confirm your activation, make a phone call.

䢇 If you received your device in the mail and you are activating a new phone for an existing number on your account, you

will need to contact Sprint Customer Service to activate your new device. There are two activation options:

䡲 From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen

instructions to activate your device.

— or —

䡲 Dial 1-8 88-211-4727 from another phone to contact Sprint Customer Service to complete the phone

activation.

When you have finished, make a phone call to confirm your activation.

Tip

Note

Do not press the End key while your device is being activated. Pressing the End key cancels the activation process.

If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any other phone.

Making Your First Call

1. Press the Tal k key to display the Phone screen.

Talk Key

2. Tap the keys on the Phone keypad to enter the phone number.

3. Press the

For more information about using your device to make and receive phone calls, see “Using Phone Features” on page 26.

Ta lk key again to place the call.

4 Section 1A. Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your device are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your device is activated.

To set up your voicemail:

1. Press the

2. Tap and hold on the Phone keypad.

3. Follow the system prompts to:

䡲 Create your passcode.

䡲 Record your greeting.

䡲 Record your name announcement.

䡲 Choose whether to activate One-Touch Message Access (a feature that lets you access messages

simply by pressing and holding , bypassing the need for you to enter your passcode).

Note

Ta lk key to display the Phone screen.

If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail passcode.

Setting Up Service

Section 1A. Setting Up Service 5

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you will create an account user name and password when you sign on to

www.sprint.com. (Click Need to register for access? to get started.) If you are not the account owner (if someone

else receives the bill for your Sprint service), you can get a sub-account password at

Voicemail Password

You will create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 5 for more information on your voicemail password.

Data Services Password

With your smart device, you may elect to set up an optional data services password to control data (Web) access and authorize Premium Service purchases.

www.sprint.com.

For more information or to change your passwords, sign on to

www.sprint.com.

6 Section 1A. Setting Up Service

Getting Help

Managing Your Account

Online: www.sprint.com

You can go online to:

䢇 Access your account information.

䢇 Check your minutes used (depending on your Sprint service plan).

䢇 View and pay your bill.

䢇 Enroll in Sprint online billing and automatic payment.

䢇 Purchase accessories.

䢇 Shop for the latest Sprint devices.

䢇 View available Sprint service plans and options.

䢇 Learn more about data services and other great products like Sprint Picture Mail, games, ringers, screen

savers, and more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 From the Phone screen, dial and then press the Ta lk key.

䢇 Sign on to your account at www.sprint.com.

䢇 Call us toll-free at 1-8 88-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers).

䢇 Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

Setting Up Service

Automated Billing Information

For your convenience, your device gives you access to billing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle.

To access automated billing information:

䊳 From the Phone screen, dial and then press the Tal k key.

Note

This service may not be available in all Affiliate areas.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for airtime.

To call Sprint 411:

䊳 From the Phone screen, dial and then press the Tal k key.

Section 1A. Setting Up Service 7

Sprint Operator Services

Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.

To access Sprint Operator Services:

䊳 From the Phone screen, dial and then press the Tal k key.

For more information or to see the latest in products and services, visit us online at

www.sprint.com.

8 Section 1A. Setting Up Service

Section 2

Your Device

Section 2A

Device Basics

⽧ Your Device (page 10)

⽧ Accessories (page 13)

⽧ Features of Your Device (page 14)

⽧ Turning Your Device On and Off (page 14)

⽧ Using Your Device’s Battery and Charger (page 15)

⽧ Navigating On Your Device (page 17)

⽧ The Home Screen (page 19)

⽧ LED Alerts (page 24)

⽧ Adjusting the Volume (page 24)

⽧ Using the Getting Started Application (page 25)

Before you start using your device, take some time to familiarize yourself first with what is available on your device. This

section will introduce about the device controls, home screen, and programs on your device. Basic functions such as turning your device on and off, navigating on your device, and adjusting sound volume will also be covered in this section.

Your Device

Top Panel

1. Speaker. Listen to media from here.

Power Key. Press to turn off the display temporarily. To turn off the power, press and hold for about five

seconds. (For more information, see “Turning Your Device On and Off” on page 14.)

10 Section 2A. Device Basics

Front Panel

3. Sliding QWERTY Keyboard. Slide out the QWERTY keyboard and use it to type long messages or

documents. (See “Using the Sliding QWERTY Keyboard” on page 56 for details.)

Navigation Control. Press this multi-directional control up, down, left, or right to move through menus and

items, and then carry out the selection by pressing the can slide your finger around the Navigation Control to zoom in and out. (See “Navigation Control” on page 18 for details.)

Home Key. Press to return to the Home screen. (See “The Home Screen” on page 19 for details.)

Tal k Key. Press to answer an incoming call or display the Phone screen to place a call. During a call, press

and hold to toggle the speakerphone on and off. (See “Using Phone Features” on page 26 for details.)

End Key. Press to end a call or return to the Home screen. Press and hold to lock the device.

(See “Long Press End Key” in “System Tab” on page 117 for details.)

Back Key. Press to return to the previous screen.

9. Touch Screen. Slide or flick your finger on the screen when using finger gestures to navigate on the

screen. Tap the screen with your finger or the stylus to write, draw, or make a selection.

10.

Earpiece. Listen to a phone call from here.

Enter key (center button). In certain programs, you

Device Basics

Note

When using the Home, Back, Ta lk , and End keys and the Navigation Control, please observe the following precautions:

• Make sure to press on the icons of the keys for the best accuracy. When pressing the Navigation Control, make sure to press the outer areas near the Enter key for directional control.

• For best results, do not wear gloves.

Section 2A. Device Basics 11

Left and Right Panels

11. Volume Up Key. During a call or when playing music, press this button to increase the volume.

12.

Volume Down Key. During a call or when playing music, press this button to lower the volume.

13.

Stylus. Use the stylus to write, draw, or select items on the touch screen. (See “Stylus” on page 18 for

details.)

Bottom Panel

14 . Sync Connector/Earphone Jack. Connect the supplied USB cable to synchronize information or plug in the

AC phone charger to recharge the battery. You can also connect the supplied USB stereo headset.

15.

Reset Button. Use the stylus to press the Reset button to perform a soft reset on the device.

16.

Microphone. Speak into the microphone during phone conversations, when recording a voice note, or

when giving a voice command.

12 Section 2A. Device Basics

Back Panel

17. 3.2 Megapixel Camera. Use the camera to take photos and capture video clips. (See “Taking Photos and

Videos” on page 94 for details.)

18.

Camera Light. Turn on to provide additional light when taking photos. (See “Taking Photos and Videos” on

page 94 for details.) You can also use the camera light as a flashlight.

19.

Back Cover. Push the back cover upward to remove it.

20.

Strap Holder. Connect a strap or lanyard to easily carry your device. See “Using the Strap Holder” on page

128 for details.

Device Basics

Accessories

The product package includes the following items and accessories:

䢇 AC phone charger

䢇 USB sync cable

䢇 Mini-USB stereo headset

䢇 1 GB microSD card

䢇 Battery

䢇 Multifunction audio cable

䢇 Pouch

䢇 Extra stylus

䢇 LCD screen protector

䢇 Getting Started CD

䢇 Get Started Poster, Basics Guide, Set Up Your Email Guide, and Experience SprintSpeed Brochure

Section 2A. Device Basics 13

Features of Your Device

The HTC Touch ProTM is powerful, easy to use, and reliable, and it offers many features and service options. This list previews some of those features and provides page numbers where you can find out more:

䢇 Digital dual-band capability allows you to make and receive calls while on the Sprint National Network

and to roam on other 1900 and 800 MHz digital networks where Sprint has implemented roaming agreements (page 33).

䢇 Access the Internet using Wi-Fi (page 137) or your Sprint connection (page 140) from your device.

Additional charges may apply.

䢇 SMS Text Messaging (page 133) and Email Messaging (page 162) provide quick and convenient

messaging capabilities.

䢇 The sliding QWERTY keyboard, onscreen full QWERTY, compact QWERTY, and phone keypads let you

quickly type messages (page 54).

䢇 Automatic Speech Recognition (ASR) lets you dial phone numbers by speaking a name or a phone

number (page 78).

䢇 Speed dial lets you dial phone numbers and launch programs with one or two keypresses (page 33).

䢇 The revolutionary TouchFLO 3D

contacts, photos and videos, and more (page 37).

䢇 Your Contacts list allows you to store up to five phone numbers per contact (page 69), and TouchFLO 3D

lets you add favorite contacts to the Home screen for quick access (page 40).

䢇 The built-in Calendar offers several personal information management features to help you manage your

busy lifestyle (page 71).

䢇 The Location setting works in connection with available location-based services (page 121).

䢇 Bluetooth

allows you to connect and use Bluetooth-enabled devices, such as Bluetooth stereo headsets

and printers (page 89).

䢇 The built-in 3.2 megapixel camera and flash light allows you to take high-resolution photos and capture

video clips (page 94).

allows you to use finger gestures to browse the Web, flick through

Turning Your Device On and Off

Turning the Power On

䊳 Press and hold the Power key located at the top of your device.

Turning the Power Off

1. Press and hold the Power key for about five seconds.

2. Tap

Yes when a message prompts you to choose whether to turn off the device completely.

Switching to Sleep Mode When Not In Use

Press and immediately release the Power key to turn off the display temporarily and switch your device to

Sleep mode. Sleep mode suspends your device to a low power state while the display is off in order to save

battery power.

Your device automatically goes into sleep mode when you leave the device idle after a certain period of time. You will still be able to receive messages and calls while your device is in sleep mode. Pulling the stylus out of its compartment, pressing the your device.

14 Section 2A. Device Basics

Power key again, or incoming calls or messages will wake up

Using Your Device’s Battery and Charger

Your device is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 4.2 hours of continuous digital talk time.

Note

• Long backlight settings, searching for service, vibrate mode, browser use, and other variables may reduce the battery’s talk and standby times.

• Watch your device’s battery level indicator and charge the battery before it runs out of power.

If you need to purchase extra batteries for your device, Sprint-approved or HTC-approved batteries and accessories can be found at Sprint Stores or through HTC; or call available at

WARNING

www.sprint.com.

Use only Sprint-approved or HTC-approved batteries and chargers with your device. The failure to use a Sprint-approved or HTC-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.

To reduce risk of fire or burns:

• Do not attempt to open, disassemble, or service the battery pack.

• Do not crush, puncture, short external contacts, or dispose of in fire or water.

• Do not expose to temperatures above 60oC (140oF).

• Replace only with the battery pack designated for this product.

• Recycle or dispose of used battery as stipulated by local regulations.

1-866-343-1114 to order. They’re also

Installing and Removing the Battery

Always turn off your device before installing or replacing the battery. You also need to remove the back cover before you can install these components.

Device Basics

To install the battery:

䊳 See “Setting Up Your Smart Device” on page 2.

To remove the battery:

1. Make sure your device is turned off.

2. Remove the back cover.

3. The bottom right side of the battery has a protruding grip. Lift the protruding grip to remove the battery.

Battery grip

Section 2A. Device Basics 15

Charging the Battery

Charge your battery as soon as possible so you can begin using your device.

Keeping track of your battery’s charge is important. If your battery level becomes too low, your device automatically turns off, and you will lose any information you were just working on. For a quick check of your battery level, glance at the battery charge indicator located in the upper-right corner of your device’s display screen. If the battery charge is critically low, the battery icon ( ) will be shown in the title bar.

Always use a Sprint-approved or HTC-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.

To charge the battery:

1. Connect the USB connector of the phone charger to the sync connector on your device.

2. Plug in the phone charger to an electrical outlet to start charging the battery.

Charging is indicated by a “breathing” white light around the Navigation Control. As the battery is being charged while the power is on, a charging icon ( ) also appears in the title bar of the Home screen.

After the battery has been fully charged, the Navigation Control LED shows a solid white light and a full battery icon ( ) appears in the title bar of the Home screen.

For more information about the Navigation Control LED, see “LED Alerts” on page 24.

WARNING

• Do not remove the battery from the device while you are charging it using the phone charger or car adapter.

• As a safety precaution, the battery stops charging when it overheats.

Battery Saving Tips

How long your battery power lasts depends on the battery type and how you use your device. Try the following to help conserve battery life:

䢇 When the device is not in use, press the Power key to switch off the display.

䢇 On the Home screen, slide to the Settings tab and then tap All Settings. On the System tab, tap Power >

Advanced

tab of the Power settings screen. Here, you can specify the time before your device automatically turns off the display and backlight to conserve battery power. For optimum conservation, specify three minutes or less.

䢇 On the Home screen, slide to the Settings tab and then tap All Settings. On the System tab, tap Power >

Backlight

䢇 Use the AC phone charger to plug your device into an external power outlet whenever possible, especially

tab to adjust the backlight brightness settings.

when using a modem or other peripherals.

䢇 Turn Bluetooth off when you are not using it. Make your device visible to other devices only when you are

trying to establish a Bluetooth partnership. For more information about Bluetooth, see “Using Bluetooth” on page 89.

䢇 Lower the volume.

䢇 Close battery-intensive programs such as the camera when you are done using them. Make sure the

programs are ended and are not continuously running in the background. See “Using Task Manager” on page 122 for information on closing programs.

16 Section 2A. Device Basics

Navigating On Your Device

There are different ways you can navigate and interact with the interface of your device:

䢇 Finger-touch control

䢇 Stylus

䢇 Navigation Control

Finger-touch Control

A quick and easy way to interact with the home screen and the whole interface of your device is by touch. Use the following actions, or finger gestures, to navigate with your device:

Touch or tap

When selecting items on the screen, such as the Home screen tabs, Start menu, programs and settings icons, and large onscreen buttons, simply touch them with your finger. Apply some pressure with your finger pad when touching an item on the screen.

“Tapping” is touching the screen lightly and quickly with your finger pad or fingertip. On screens that display smaller-size items, you can more accurately select an item by tapping it with your fingertip.

Swipe

“Swiping” is dragging your finger vertically or horizontally across the screen. The following are some instances when you would use swiping:

䢇 Flipping on the Home screen

Swipe your finger vertically to flip through favorite contacts, messages, music albums, photos, and more. For more information, see “Using the TouchFLO 3D Home Screen” on page 37.

䢇 Scrolling

When browsing the contacts list, Web pages, documents, and certain selection lists on the Home screen (such as the allows you to scroll by page and to view the content or available selections as you scroll.

People usually move their eyes and not a document when reading. For detailed instructions, see “Finger-scrolling” on page 52.

All Programs list), slowly swipe your finger vertically across the screen to scroll. This

Device Basics

Slide

Sliding on the touch screen also involves dragging with your finger, but you need to press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.

The following are some instances when you would use sliding:

䢇 Switching between Home screen tabs

Slide your finger left and right to switch between the Home screen tabs. For more information, see “Switching Between Tabs on the Home Screen” on page 38.

䢇 Advancing playback

In players that have a progress bar, such as the Home screen’s Sprint Music tab and Windows Media® Player Mobile, slide your finger horizontally on their progress bar to advance forward or move backward in the music or video you are playing. For more information about the Home screen’s Sprint Music tab, see “Sprint Music” on page 44. For more information about Windows Media Player Mobile, see “Using Windows Media Player Mobile” on page 109.

Section 2A. Device Basics 17

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts list. See “Fingerscrolling” on page 52 for details.

Finger-zooming and finger-panning

In programs such as Album and Opera Mobile (page 143), you can use finger gestures when zooming and panning.

Stylus

You can use the stylus to navigate and interact with the touch screen. To use the stylus, pull it out from the stylus compartment at the bottom of the right panel of your device. If the backlight is off, removing the stylus automatically turns the backlight back on.

The stylus is magnetic and sticks to the side when held close to the device. This prevents you from accidentally losing or misplacing the stylus.

Basically, you tap with the stylus to open programs and select items on the screen, and you tap and hold on the screen to open a shortcut menu. You can also use the stylus the same way as what you do with finger gestures, such as swiping, sliding and flicking on the screen.

Navigation Control

On the Home screen and in many programs on your device, you can use the Navigation Control for directional control. Press the directional arrows to navigate up, down, left, and right on the screen. When an item has been selected on the screen, press the

The Navigation Control is also touch sensitive and can be used for zooming. Slide your finger clockwise around the Navigation Control to zoom in, counterclockwise to zoom out.

Sliding your finger clockwise

Enter key (the center button) to confirm your selection.

18 Section 2A. Device Basics

Sliding your finger counterclockwise

The following programs allow you to use the Navigation Control for zooming:

䢇 Album (page 103)

䢇 Camera (page 94)

䢇 Opera Mobile (page 143)

䢇 Word Mobile and Excel Mobile (page 77)

The Home Screen

The default Home screen of your device is the TouchFLO™ 3D Home screen which allows finger-touch access to the most important functions such as contacts, text messages, email, Internet, and more.

Device Basics

1. Start menu (page 22)

2. TouchFLO 3D Home screen (page 37)

3. Display the Phone screen (page 26)

4. Go to the

5. Quick menu (page 23)

6. Status icons (page 20)

Programs tab to access favorite programs (page 51)

Section 2A. Device Basics 19

Status Icons

When you touch or tap the icon area of the title bar, the System Status screen opens and displays larger status icons so you can touch them with your finger more easily and accurately.

Tip

The following are some of the status icons that you may see on the device.

The System Status screen can be disabled. To disable this screen, tap Start > Settings > System tab >

TouchFLO

, and then clear the Show System Status screen when status icons are tapped check box.

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Multiple notifications; tap the icon to view all

New email messages

New SMS text messages

New voicemail notification

New instant message from Live Messenger

Missed call

Speakerphone on

Roaming

Alarm

Other wireless network(s) detected

Wired headset connected

Bluetooth on

Bluetooth visible mode on

Bluetooth stereo headset connected

20 Section 2A. Device Basics

1xRTT available

EVDO available

Connected to a wireless network

Connection is active

Connection is not active

Synchronization in progress

Data connection is active but idle

Data connection is active and transmitting data

Maximum signal strength

No signal

Phone is turned off

No phone service

Searching for phone service

Device Basics

Voice call in progress

Vibrate mode Battery charging

Sound on Battery fully charged

Sound off Battery charge level very low

Section 2A. Device Basics 21

Start Menu

The Start menu, which can be opened from the top left corner of the screen, gives you access to all the programs and settings of your Windows Mobile-powered device.

Touch or tap to select an item on the Start menu.

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6 7

1. Open the Start menu.

2. Open a recently used program.

3. Touch or tap to return to the TouchFLO 3D Home screen from another screen.

4. Open a program from the Start menu.

5. Access all programs.

6. View and change settings.

7. View Help information for the current screen.

By default, the Start menu is large to make it easier for you to touch menu items with your finger when selecting them from the Start menu. The Start menu can be made smaller, if preferred. Tap

System

tab > TouchFLO and then clear the Enable large Start menu check box to display a smaller Start menu.

Start > Settings >

22 Section 2A. Device Basics

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