HTC T-Mobile User Manual

User Manual

Congratulations on the purchase of your new T-Mobile Shadow.

Please Read Before Proceeding.

THIS PHONE IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX.

DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING.

YOUR WARRANTY IS INVALIDATED IF YOU OPEN OR TAMPER WITH THE PHONE'S OUTER CASING.

PRIVACY RESTRICTIONS

Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and regulations of your country when using the recording feature of your phone.

T-Mobile, HotSpot and the HotSpot design are federally registered trademarks, and the color magenta is a trademark, and t-zones is a service mark, of Deutsche Telekom AG. Shadow is a trademark, myFaves and the myFaves design are service marks, of T-Mobile USA, Inc.

Microsoft, MS-DOS, Windows, Windows NT, Windows Server, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows Mobile Device Center, Internet Explorer, Windows Live, MSN, Hotmail, Outlook, Excel, PowerPoint, Word, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.

Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.

microSD is a trademark of SD Card Association.

Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Macromedia, Flash, Macromedia Flash, Macromedia Flash Lite and Reader are trademarks and/or registered trademarks of Macromedia Netherlands, B.V. or Adobe Systems Incorporated.

ArcSoft MMS Composer™ Copyright © 2003-2007, ArcSoft, Inc. and its licensors. All Rights Reserved. ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. in the United States and/or other countries.

Licensed by QUALCOMM Incorporated under one or more of the following patents:

4,901,307 ; 5,490,165 ; 5,056,109 ; 5,504,773 ; 5,101,501 ; 5,778,338 ; 5,506,865 5,109,390 ; 5,511,073 ; 5,228,054 ; 5,535,239 ; 5,710,784 ; 5,267,261 ; 5,544,196 5,267,262 ; 5,568,483 ; 5,337,338 ; 5,659,569 5,600,754 ; 5,414,796 ; 5,657,420 5,416,797

All other company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners.

T-Mobile shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material. The information is provided “as is” without warranty of any kind and is subject to change without notice. T-Mobile also reserves the right to revise the content of this document at any time without prior notice.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of T-Mobile.

Important Health Information and Safety Precautions

When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.

To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions.

ELECTRICAL SAFETY

This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product.

SAFETY PRECAUTIONS FOR PROPER GROUNDING INSTALLATION

CAUTION: Connecting to improperly grounded equipment can result in an electric

shock to your device.

This product equipped with a USB Cable for connecting with desk-top or notebook computer. Be sure your computer is properly grounded (earthed) before connecting this product to the computer. The power supply cord of a desktop or notebook computer has an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet which is properly installed and grounded in accordance with all local codes and ordinances.

SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT

• Use the correct external power source

A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorised service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product.

• Handle battery packs carefully

This product contains a Li-ion battery. There is a risk of ﬁre and burns if the battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits, dispose of in ﬁre or water, or expose a battery pack to temperatures

higher than 140˚F.

WARNING: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY

REPLACED. TO REDUCE RISK OF FIRE OR BURNS, DO NOT DISASSEMBLE, CRUSH, PUNCTURE, SHORT EXTERNAL CONTACTS, EXPOSE TO TEMPERATURE ABOVE 140˚F, OR DISPOSE OF IN FIRE OR WATER. REPLACE ONLY WITH SPECIFIED BATTERIES. RECYCLE OR DISPOSE OF USED BATTERIES ACCORDING TO THE LOCAL REGULATIONS OR REFERENCE GUIDE SUPPLIED WITH YOUR PRODUCT.

• Take extra precautions

• Keep the battery or device dry and away from water or any liquid as it may

cause a short circuit.

• Keep metal objects away so they don’t come in contact with the battery or

its connectors as it may lead to short circuit during operation.

• Do not use a battery that appears damaged, deformed, or discolored, or the

one that has any rust on its casing, overheats, or emits a foul odor.

• Always keep the battery out of the reach of babies and small children, to

avoid swallowing of the battery. Consult the doctor immediately if the battery is swallowed.

• If the battery leaks:

• Do not allow the leaking fluid to come in contact with skin or clothing. If

already in contact, flush the affected area immediately with clean water and seek medical advice.

• Do not allow the leaking fluid to come in contact with eyes. If already

in contact, DO NOT rub; rinse with clean water immediately and seek medical advice.

• Take extra precautions to keep a leaking battery away from fire as there

is a danger of ignition or explosion.

• Communicate the appropriate steps immediately in case a hazard occurs.

SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT

Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or its battery inside a vehicle or in places where the temperature

may exceed

140°F, such as on a car dashboard, window sill, or behind a glass that is

exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.

PREVENTION OF HEARING LOSS

CAUTION: Permanent hearing loss may occur if earphones or

headphones are used at high volume for prolonged periods of time.

SAFETY IN AIRCRAFT

Due to the possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off the phone by switching to Flight Mode.

ENVIRONMENTAL RESTRICTIONS

Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

EXPLOSIVE ATMOSPHERES

When in any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

ROAD SAFETY

In some states or local jurisdictions, vehicle drivers in motion are not permitted to use telephony services with handheld devices, except in the case of emergency. In some countries outside the US, using hands-free devices as an alternative is allowed.

SAFETY PRECAUTIONS FOR RF EXPOSURE

• Avoid using your device near metal structures (for example, the steel frame of a

building).

• Avoid using your device near strong electromagnetic sources, such as

microwave ovens, sound speakers, TV and radio.

• Use only original manufacturer-approved accessories, or accessories that do not

contain any metal.

• Use of non-original manufacturer-approved accessories may violate your local

RF exposure guidelines and should be avoided.

INTERFERENCE WITH MEDICAL EQUIPMENT

This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics.

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn the phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

HEARING AIDS

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives.

NONIONIZING RADIATION

This product should be operated in the suggested normal condition only to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment.

General Precautions

• Heed service markings

Except as explained elsewhere in the Operating or Service documentation, do not service any product yourself. Service needed on components inside these compartments should be done by an authorized service technician or provider.

• Damage requiring service

Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provider under the following conditions:

• Liquid has been spilled or an object has fallen into the product.

• The product has been exposed to rain or water.

The LDI (Liquid Damage Indicator) is a circular label that changes color when the phone’s sensitive area (e.g. battery contacts) is exposed to water.

The color of the LDI changes from white to red when the phone’s sensitive area is exposed to water.

LDI

• The product has been dropped or damaged.

• There are noticeable signs of overheating.

• The product does not operate normally when you follow the operating

instructions.

• Avoid hot areas

The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including, but limited to, ampliﬁers) that produce heat.

• Avoid wet areas

Never use the product in a wet location.

• Avoid using your device after a dramatic change in temperature

When you move your device between environments with very diﬀerent temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow suﬃcient time for the moisture to evaporate before using the device.

NOTE: When taking the device from low-temperature conditions into a

warmer environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on the power.

• Avoid pushing objects into product

Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered.

• Mounting Accessories

Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer.

• Avoid unstable mounting

Do not place the product with an unstable base.

• Use product with approved equipment

This product should be used only with personal computers and options identiﬁed as suitable for use with your equipment.

• Adjust the volume

Turn down the volume before using headphones or other audio devices.

• Cleaning

Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen.

Contents

Welcome to T-Mobile 17

Introduction ........................................................................................................... 18

T-Mobile Services and Applications ..............................................................

Voice/Phone .........................................................................................

Voicemail ...............................................................................................

E-mail ...................................................................................................... 20

Messaging services ...........................................................................

20 T-Mobile® myFaves

......................................................................... 21

T-Mobile HotSpot ...............................................................................

T-Mobile Address Book ....................................................................

International Service .........................................................................

Activating Service ................................................................................................

Chapter 1 Getting Started 25

1.1 Getting to Know your Phone and Its Accessories ...........................26

1.2 Inserting the SIM Card ...............................................................................32

1.3 Installing a microSD Card .........................................................................34

1.4 Charging the Battery ..................................................................................

1.5 Turning On the Phone ...............................................................................

1.6 The Home Screen ........................................................................................35

Shortcuts

Bar .......................................................................................36

1.7 Programs On Your Phone .........................................................................39

1.8 Using the Start Menu .................................................................................

1.9 Using the Quick List ...................................................................................

1.10 Entering Information ................................................................................

Input modes ........................................................................................

The 20-key QWERTY keyboard ......................................................

Multipress mode ................................................................................

XT9 mode ............................................................................................. 46

Numeric mode .................................................................................... 47

1.11 Battery Information ...................................................................................

1.12 Shortcut Key ................................................................................................48

1.13 Status Indicators ......................................................................................... 49

Chapter 2 Using Phone Features 51

2.1 Using the Phone ........................................................................................... 52

The Phone screen ...............................................................................

Set ring tones ......................................................................................

2.2 Making a Call .................................................................................................. 53

Make a call from the Home screen ..............................................

Make a call from Contacts ...............................................................

Make a call from Call History ..........................................................

Make a call from

Speed Dial ...........................................................55

Make a call from SIM Manager ......................................................

2.3 Receiving a Voice Call .................................................................................55

2.4 In-Call Options ............................................................................................... 56

2.5 Additional Dialing Information ............................................................... 58

Make

an emergency call .................................................................. 58

Make

an international call ..............................................................58

Insert

a pause or long pause in a dialing sequence .............. 58

Chapter 3 Synchronizing Information with Your Computer 59

3.1 About Synchronization .............................................................................. 60

Ways to synchronize ......................................................................... 60

3.2 Setting Up Windows Mobile® Device Center on Windows Vista .61 Set up synchronization in Windows Mobile Device Center 61

3.3 Setting Up ActiveSync® on Windows XP ..............................................62

Install ActiveSync ...............................................................................

Set up synchronization in ActiveSync ........................................

3.4 Synchronizing With Your Computer ...................................................... 63

Start and stop synchronization ..................................................... 63

Change which information is synchronized ............................64

Troubleshoot sync connection problems .................................

3.5 Synchronizing via Bluetooth .................................................................... 65

3.6 Synchronizing Music and Video .............................................................. 66

Chapter 4 Managing your Phone 67

4.1 Personalizing Your Phone ..........................................................................68

Set up the Home screen .................................................................

Set date

, time, language, and other regional options .......... 68

Choose how to be notified about events or actions .............

Set personal information ................................................................

Set performance and maintenance options ............................

4.2 Adding and Removing Programs ...........................................................

4.3 Using

Task Manager and Managing Memory ....................................73

4.4 Managing and Backing Up Files .............................................................

74 Copy files using Windows Mobile Device Center/

ActiveSync to the PC .........................................................................

Use File Explorer .................................................................................

4.5 Protecting Your Phone ...............................................................................

4.6 Restarting Your Phone ................................................................................

4.7 Resetting Your Phone .................................................................................78

4.8 Windows Update ..........................................................................................79

Chapter 5 Organizing Phone Information 81

5.1 Contacts ......................................................................................................... 82

Create a contact on your phone ...................................................

Edit and call a contact ......................................................................

Find a contact ......................................................................................

Share contact information ..............................................................

5.2 SIM Manager .................................................................................................85

5.3 T-Mobile® myFavesSM .................................................................................. 86

T-Mobile myFaves

on the Home screen ................................. 87

Add myFaves contacts .....................................................................87

Call a myFaves contact ..................................................................... 88

Edit a myFaves contact ....................................................................

5.4 Calendar .........................................................................................................90

Create a personal appointment ....................................................

View your appointments .................................................................

Send appointments ..........................................................................

5.5 Tasks ................................................................................................................. 92

5.6 T-Mobile Address Book .............................................................................93

5.7 Voice Recorder ............................................................................................. 94

5.8 Voice Notes .................................................................................................... 95

Chapter 6 Exchanging Messages 97

6.1 Messaging ...................................................................................................... 98

6.2 Text Messages ..............................................................................................

Compose and send text messages ..............................................

Receive text messages .....................................................................

6.3 Picture Messages .......................................................................................100

Create and

send Picture Messages ............................................100

View, reply to and block Picture Messages .............................101

6.4 Using Instant Messaging ........................................................................102

AIM® ......................................................................................................102

ICQ® .......................................................................................................

103

Yahoo!® ................................................................................................

105

6.5 Set Up E-Mail ...............................................................................................106

6.6 Using E-mail ................................................................................................108

Create and reply to

e-mails ..........................................................108

Filter the Inbox message list ........................................................108

View and reply to e-mails ..............................................................

109

Send

and download e-mails ........................................................110

Customize e-mail settings ............................................................

111

6.7 Using Keyboard Shortcuts .....................................................................113

Chapter 7 Working with Company E-mails and Meeting

Appointments 115

7.1 Synchronizing Your Phone with the Exchange Server ..................116

Set up an Exchange Server connection from your

phone 116

Set up an Exchange Server connection from your PC ........

118

Start synchronization .....................................................................

121

7.2 Working with Company E-mails ............................................................122

Automatic synchronization through Direct Push .................

122

Scheduled synchronization ..........................................................

123

Instant download through Fetch Mail ......................................

124

Search for e-mails on the Exchange Server ............................

124

Flag your messages .........................................................................

125

Out-of-office auto-

reply ................................................................125

View a document linked to an e-mail message ....................

126

7.3 Managing Meeting Requests .................................................................126

7.4 Finding Contacts in the Company Directory ....................................128

7.5 E-mail Security .............................................................................................129

Encrypt and sign messages ..........................................................

130

Set permissions on an e-mail message ....................................

131

Chapter 8 Getting Connected 133

8.1 Comm Manager ..........................................................................................134

8.2 Ways of Connecting to the Internet ....................................................135

8.3 Wi-Fi ................................................................................................................135

Connect to T-Mobile HotSpot ......................................................135

Connect to other wireless networks .........................................

139

8.4 GPRS/EDGE ..................................................................................................141

8.5 Dial-up and Others ....................................................................................141

8.6 Internet Explorer® Mobile .......................................................................143

Browse the Web ................................................................................

143

8.7 Using Your Phone as a Modem (Internet Sharing) .........................145

8.8 Bluetooth ......................................................................................................147

Bluetooth modes .............................................................................

147

Bluetooth partnerships ..................................................................

148

Connect a Bluetooth hands-free or stereo headset ............

149

Beam information using Bluetooth ...........................................

151

files via Bluetooth ..................................................................152

8.9 Windows Live

TM . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. 153

Set up Windows LiveTM ...................................................................153

The Windows Live

interface ......................................................155

8.10 Windows Live Messenger .....................................................................155

Launch the messenger and sign in ............................................

156

Add Windows Live

contacts ......................................................156

Send instant messages ..................................................................

157

Personalize the messenger ...........................................................

159

8.11 Windows LiveTM Search ..........................................................................159

Chapter 9 Experiencing Multimedia 161

9.1 Camera ...........................................................................................................162

Take a photo or capture a video clip .........................................

162

Capture modes .................................................................................

162

Camera mode icons

and indicators ...........................................163

Quick Settings Menu ......................................................................

165

Use zooming ......................................................................................

165

Quick Send .........................................................................................

166

The Review screen ...........................................................................167

Camera Capture and Advanced Settings ................................

168

9.2 Pictures & Videos ........................................................................................169

Copy pictures, animated GIFs and video clips .......................169

View media files ................................................................................169

Pictures & Videos menu .................................................................

170

Send photos to your

Windows Live Space ..............................170

9.3 Windows Media® Player Mobile ............................................................172

About the controls ...........................................................................

172

About the screens and menus ....................................................

173

About licenses and protected files ............................................

174

Synchronize video and audio files .............................................

174

Play media ..........................................................................................

177

Playlists ................................................................................................178

Troubleshooting ...............................................................................

179

9.4 Java Applications ........................................................................................179

Install and run MIDlets/MIDlet suite .........................................

179

Manage

MIDlets/MIDlet suite ......................................................181

Chapter 10 Using Other Applications 183

10.1 Microsoft® Office Mobile .......................................................................184

10.2 Microsoft® Office Word Mobile ...........................................................184

View documents ...............................................................................

184

Edit and send documents .............................................................

185

10.3 Microsoft® Office Excel® Mobile ..........................................................186

View worksheets ..............................................................................

186

Edit and send worksheets .............................................................

187

10.4 Microsoft® Office PowerPoint® Mobile .............................................190

10.5 Microsoft® Office OneNote® Mobile ...................................................

192

10.6 Adobe® Reader® LE ..................................................................................193

10.7 Speed Dial ..................................................................................................193

10.8 Voice Command .......................................................................................195

Appendix 197

A.1 Specifications .............................................................................................198

A.2 Regulatory Notices ...................................................................................

201

Index 205

Welcome to

T-Mobile

Introduction

T-Mobile Services and Application

Activating Servic

18 Welcome to T-Mobile

Introduction

This User Manual provides you with detailed instructions on using your T-Mobile Shadow

and services.

You will also find information from the following sources:

Windows Mobile® Web site

(http://www.microsoft.com/windowsmobile)

T-Mobile Customer Care

The T-Mobile Customer Care team offers responsive and knowledgeable customer support 24 hours a day, seven days a week. In addition, you can always access free online help for your device at

support.t-mobile.com,

and for your account at

my.t-mobile.com.

• General Questions

Our Customer Care team can assist in many things including service activation, billing, GSM/GPRS coverage information, voicemail, and feature addition. Just dial 1-800-937-8997 or 611 on your device.

Welcome to T-Mobile 19

T-Mobile Services and Applications

With your new T-Mobile Shadow and T-Mobile’s service package, you get the freedom of excellent voice and broadband connectivity in many locations nationwide.

Important By using T-Mobile services, you acknowledge that you have read,

understood and agreed to be bound by each of the terms and conditions of the Service Agreement.

When you activate service with T-Mobile, the following features and services are available to you:

Voice/Phone

• Local calling and nationwide long distance calling

• International calling *

• Caller ID

• Call waiting and call hold **

• Conference calling **

• Call forwarding **

* Note Log on to www.my.t-mobile.com to set up international calling.

See www.tmobile.com/international/ for rate and other information on international services.

** Notes • Airtime rates apply for all completed calls. Calls that are forwarded to

numbers outside the local calling area are charged long distance rates. These features may include charges for multiple calls.

• Calls made in any T-Mobile coverage area, including 911 calls, may not

always be completed due to factors such as weather conditions, terrain, foliage, building structures, and equipment limitations.

• You can use your device to access 911 Emergency Service while you are

on a call. You can access 911 even if you DO NOT have a SIM card in the device. All 911 calls are FREE.

20 Welcome to T-Mobile

Voicemail

Your T-Mobile Shadow has been programmed to forward calls when your line is busy or when you are not available. T-Mobile’s voicemail system offers your caller the option to record a voice message that you can play back at your convenience or to send a numeric page to your device.

Note Airtime charges apply to receipt and retrieval of voicemail messages.

E-mail

Set Up E-mail ( ) provides you unlimited access to your work and personal email. Instantly access your e-mail from AOL®, Yahoo!® , EarthLink™, Comcast®, Microsoft® Exchange and many more, including any POP3 or IMAP4 e-mail server.

For more information about setting up and using e-mail, see Chapter 6 and 7.

Messaging services

Text Messaging (SMS)

Text messaging allows you to send, receive, and reply to short text messages using your device. Messages may be sent to and from mobile devices that support text messaging. You may be charged for using text messaging depending on your rate plan. Visit www.t-mobile.com or a T- Mobile store for domestic and international text messaging rates.

For more information about sending text messages, see Chapter 6.

Multimedia Messaging (MMS)

Picture Messaging allows you to send and receive picture messages. You can take pictures and videos using the device’s integrated camera and send them to family and friends. You may be charged for using Picture Messaging depending on your rate plan. Visit

www.t-mobile.com or a T-Mobile store

for domestic and international Picture Messaging rates and information on phones and participating services capable of receiving Picture Messages.

For more information about sending Picture Messages, see Chapter 6.

Welcome to T-Mobile 21

Instant Messaging (IM)

Your device comes with instant messaging (IM) applications pre-installed for your convenience. Your normal screen name and password work just as they would on any computer connected to the Internet. You may be charged for using instant messaging depending on your rate plan. Visit

www.t-mobile.com or a T-Mobile store for domestic and international

instant messaging rates.

For more information about using Instant Messaging, see Chapter 6.

T-Mobile® myFaves

T-Mobile® myFavesSM helps you stay connected to the people who matter most in your life. Simply choose any five U.S. phone numbers* you call most often, on any network, and have them displayed on your phone’s main screen. To subscribe, go to www.t-mobile.com.

When you subscribe to the service, you can take advantage of the following:

• Unlimited nationwide calling to any ﬁve numbers, on any network

(even landlines)

• One-touch calling, text messaging**, and photo sharing**

• No domestic roaming or domestic long-distance charges

• Personalize contacts with favorite pictures** or downloadable icons**

* Excluding 411, voicemail, toll-free, 900, calling card, customers’ own numbers,

numbers accessing 500 or more lines - other restrictions may apply.

** Separate purchase/download charges may apply. Separate charges apply to send/

receive domestic/international text and picture messages.

For more information, see “T-Mobile® myFavesSM” in Chapter 5. You can also visit www.t-mobile.com for the latest information.

T-Mobile HotSpot

T-Mobile HotSpot gives you wireless access to the Internet over the T-Mobile Wi-Fi network in locations across the U.S., such as airports, coffeehouses, bookstores, universities, and more. To access T-Mobile HotSpot, you must add a data plan to your account. Inform your T-Mobile Activations representative that you want to add a data plan when activating service with T-Mobile. Visit www.t-mobile.com or a T-Mobile store for plan information.

22 Welcome to T-Mobile

For more information about T-Mobile HotSpot, see “Connect to T-Mobile HotSpot” in Chapter 8.

T-Mobile Address Book

This is a free service that allows you to view, back up, and manage your contact, tasks, and calendar items on t-mobile.com. See Chapter 5 for details.

International Service

You can access the Internet and make calls using your device while abroad. To take advantage of this service, visit www.my.t-mobile.com or contact Customer Care at

1-800-937-8997 to activate international calling features.

Inform the representative that you want to use T-Mobile service (voice and data) internationally. The representative will add the service to your account at no charge. For more information on international service, visit www.t-mobile.com/international/.

Note Additional fees may apply. Countries that support international wireless

Internet roaming may not be the same as countries that support international voice roaming.

Please refer to www.t-mobile.com/international/ for information on worldclass Internet service.

Welcome to T-Mobile 23

Activating Service

If your service has not been activated, then follow the steps in this section to activate. The T-Mobile Activations representative will set up your service and assign your mobile number. It takes about 20 minutes to activate voice service and may take up to 24 hours to activate data service. Business and government accounts may take additional time to activate voice and data service. By activating service, you acknowledge that you have read and agreed to the Terms and Conditions of the Service Agreement.

1. Have your service agreement and the following information ready for

your Activations representative:

• Name, home address, home phone, preferred billing address.

Note For business and government accounts, your Activations

representative will also require your physical address, company name or government agency name, and the tax ID.

• Social Security number, current driver’s license number, and date

of birth for credit-check purposes

• Model number of your device (T-Mobile Shadow)

• SIM serial number (on the back of the SIM card)

• IMEI number (on the label under the battery)

• Agent code (on your service agreement)

• Your choice of T-Mobile rate plans and services

2. Call Customer Care at 1-800-937-8997 from a landline phone.

24 Welcome to T-Mobile

Chapter 1

Getting Started

1.1 Getting to Know your Phone and

Its Accessories

1.2 Inserting the SIM Card

1.3 Installing a microSD Card

1.4 Charging the Battery

1.5 Turning On the Phone

1.6 The Home Screen

1.7 Programs On Your Phone

1.8 Using the Start Menu

1.9 Using the Quick List

1.10 Entering Information

1.11 Battery Information

1.12 Shortcut Key

1.13 Status Indicators

26 Getting Started

1.1 Getting to Know your Phone and Its Accessories

4 5

108

Getting Started 27

Item Function

1. Speaker Listen to a phone call.

Display Screen

3. Left SOFT KEY Press to perform the command shown in the label above the

button.

4. HOME Press to go to the Home Screen.

5. NAVIGATION WHEEL/CENTER SELECT Key

Use to scroll left, right, up, or down. You can either turn the wheel or press the wheel to scroll through items or screens. Press the center to use as the CENTER SELECT Key. The NAVIGATION WHEEL also features an LED indicator for certain phone alerts. For more information, see "Navigation Wheel Alerts" in this chapter.

6. SEND

Press to dial a phone number, answer a call, switch to another call, or put a call on hold. Press and hold to activate/deactivate speakerphone mode

7. 20-key QWERTY Keyboard

Slide up the front panel of the phone to reveal the keyboard. Use to dial phone numbers, enter information, and write messages.

8. Alt Key

Press once to let you type symbols and enter numbers in text fields. Press twice for continuous symbol or number entries.

9. Symbol Key Press to open the Symbol pad.

10. Caps

Key

Press to type a single capital letter; press twice to type in all caps.

11. END Press to end a call, or press and hold for about 3 seconds to turn

on or off the phone.

12. BACK

Press to go to the previous screen, or backspace over characters.

13.

Right

SOFT KEY Press to perform the command shown in the label above the

button.

14. LED Indicators The left LED indicators (green/red/amber) notify you of the

battery and network status of your phone respectively, while the right indicators (blue/green) notify you of Bluetooth and WiFi connectivity status. For more information, see "LED indicator lights" in this chapter.

28 Getting Started

Getting Started 29

Item Function

15. Camera Lens

16. VOLUME CONTROL

Adjust the volume of your phone. Press the Up-arrow button to increase the volume; press the Down-arrow button to decrease the volume.

17.

Sync Connector/ Earphone Jack

Use for synchronizing data or recharging the battery. Remove the cover to connect the earphone to listen to audio media or use the phone’s hands-free kit.

18. microSD card slot

Remove the cover to insert a microSD™ card.

19. Microphone Speak into the microphone when receiving or making a

phone call or during voice recording.

20. CAMERA Press to open the Camera program.

21. Back Cover Remove to insert the battery and SIM card.

22. SHORTCUT KEY Press or press and hold to open phone applications. By

default, briefly pressing this button calls up the Messaging screen; pressing and holding this button activates Voice Command. See "Shortcut Key" in this chapter for more details.

23. Speakers Listen to audio media or a phone call when using

speakerphone mode.

Navigation Wheel Alerts

Phone Alert Light Behavior

Phone ringing Short pulses and fade out

New E-mail Breathing

(Fade in and Fade out: 2 second intervals)

New Text Message Long Flashing

(Solid for 1 second, then off for 2 seconds ; Repeat: 3x)

New Voice Message Short Flashing

(Solid for quarter of a second, then off for half a second ; Repeat: 3x)

Power On Fade in --> solid for 3 seconds --> fade out

30 Getting Started

LED indicator lights

Various colors that might display in the two LED Indicators are summarized here.

Left LED Status

Solid green Battery is fully charged.

Blank Battery case is empty, no SIM card inserted or phone is off.

Solid amber Battery is charging or the phone is using ActiveSync to

synchronize with a PC.

Solid red Battery is not installed or battery is over-discharged.

Flashing green Connected to the network.

Flashing red Battery very low (less than 10%).

Flashing amber Battery temperature is hotter or colder than the functional

limits of 32 to 118 degrees Fahrenheit, and has stopped charging.

Amber/Green LED off Battery fault. The “Battery Fault” indicator

( ) is displayed. In this case, the flashing green LED can be recovered by unplugging the AC adapter.

Right LED Status

Flashing blue Bluetooth mode set to “On” or “Visible” mode.

Flashing green Connected to Wi-Fi network.

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