Service Manual
for
Tempo
HTC Proprietary
Confidential T reatment Requested
Rev . A01
July. 13, 2005
HTC Corp.
Engineering Mobility
HTC confidential
© 2004, HTC Corporation. All rights reserved. TOTAL 69 CONT.ON. 2 PAGE NO. 1
TITLE: Service Manual for Hurricane series (Tempo)
REV.
NO.
A01 07/13/2005 First reversion TSE
DATE CONTENTS DEP. REVISED
APP
STGE.PER.
´
D
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Table of contents
Chapter 1 - Introduction 5
1.1 History
Chapter 2 - Product Specifications 6
Chapter 3 - Servicing Tools 9
Chapter 4 - Assembling and Disassembling 10
4.1 Disassembling
4.2 Assembling
4.3 MB Pre-Assembling
4.4 LCD Pre-Assembling
Chapter 5 - Diagnostic Programs 26
5.1 List of Test Items (Diagnostics in SD card)
5.2 Test Procedure
5.3 Test Procedure and Description
Chapter 6 - Leakage current Measurement on MB 30
6.1 Leakage current measurement with Fixture
6.2 Battery Capacity Test
Chapter 7 - Software Upgrade procedure 35
7.1 Software upgrade
7.2 Smartphone Reset
7.4 Software Backup to SD card
Chapter 8 - RF Antenna test spec and criteria 43
8.1 Antenna Test Specification
8.2 Antenna Test Criteria
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Chapter 9 - Inspection Criteria 51
9.1 Definition
9.2 Inspection Area
9.3 Criteria
Chapter 10 - Trouble Shooting 53
Chapter 11 - Labeling Plan 60
Chapter 12 - Spare parts list 61
12.1 Spare parts list for repair
12.2 Accessory Spare parts list
12.3 Board level parts list
Chapter 13 - Board Level Repair 63
13.1 Problem Identification &Troubleshooting
13.2 Components to be Replaced
Chapter 14 – Return to Vendor(RTV) 66
Chapter 15 – Repair report format and definition 67
Chapter 16 – HTC service document on line (SDO) 69
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Chapter 1 – Introduction
This manual provides the technical information to support the service activities of Hurricane series.
It contains highly confidential information, so any or all of this document should not be revealed to
any third party.
1.1 History
Reversion Update item Pages effected
A01 First release N/A
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Chapter 2 - Product Specifications
Function Specification
Platform
z Microsoft Windows Mobile Smartphone
Dimensions
Weight
CPU
Memory
GSM Function
Display
Keyboard/Button
z 109.28mm(L) x 47.97mm(W) x 19.22/19.33mm(T)
z 100 g (with battery pack)
z TI OMAP 750 tri-band GSM/GPRS solution
z Flash ROM: 64MB
z RAM: 64MB SDRAM
z Full integrated GPRS / GSM (Tri-band) module
(900+1800+1900MHz)
GSM900: 880-915, 925-960MHz
GSM1800: 1710-1785, 1805-1880MHz
GSM1900: 1850 -1910, 1930-1990MHz
z 2.2" QVGA, 64K colors TFT LCD
z LED backlight
z One Power button (Wake up key)
z One 5 ways navigation key
z One Send Button (Wake up key)
Quick Press: Start a phone call
Long Press: Switch On/Off loud speaker during incoming call
z One End button (Wake up key)
Quick Press: End a phone call
Long Press: Switch On/Off Key Lock
z 2 Soft Keys
z One Home/Connection Quick List Button
Quick Press: Home
Long Press (Press and Hold): BT/PDP Quick list
z One Back/Clear Button
Text Editing mode: Clear one character (Long press to delete
whole text field)
Non-Text mode: Back key
z Numerical dialing keypad (12 buttons / Wake up key)
Keypad is labeled as GSM 02.30
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z Volume Up Button (Left Upper Side / Wake up Key)
Quick Press: Volume Up
Long Press: Voice Recording
z Music play button x 3
z One record button
z Hot key for internet link
z Volume Down Button (Left Upper Side / Wake up Key)
Quick Press: Volume Down
Long Press: Voice Command
Interface
z 3V SIM card
z One Mini-USB plug (Slave USB, Power In)
z One Infrared IrDA SIR
z One miniSD Card slot
Power
Device to device
connectivity
z 2.5 Ø Stereo audio jack
External RF connector with cover
z Battery
Rechargeable battery, Li-Ion 1150 mAh
RTC backup battery - golden capacitor for min.20minutes
Battery Meter Showing available battery
Low Battery Warning
z AC Adapter:
AC input rating: 100 ~ 240 VAC, 50/60Hz
DC output: 5VDC, 1A
z Photon Sensor for LED power consumption saving
z Support USB charging
z Bluetooth
Compliant with v1.1
Class 2 transmit power
Supported profiles:
Ö DUN Client Profile
Ö File Transfer Profile
Ö Generic Access Profile
Ö Generic Object Exchange Profile
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Ö Hands-free Profile
Ö Headset Profile
Ö Object Push Profile
Ö Serial Port Profile
Ö ActiveSync
z Infrared IrDA SIR
z USB 1.1 with mini-USB plug and receptacle
Digital Camera
z Image Sensor:
1.3 Mega Pixels CMOS
z Lighting: Min. 5 Lux
Notification
Accessories
z One Bi-color LED (Green and Red) for GSM standby, GSM
network status, Event Notification, Power Charging status
z One Blue LED for Bluetooth connectivity status
z Vibration for notification and incoming call
z Notification by LED, Sound, Message, Vibration Motor
z Bundle
AC adapter w/ DC_IN via mini-USB plug
z USB Sync. Cable
z Stereo wired headset with microphone
z DRM Engine: For all types of files ( pictures, audio, application
etc.), and also all types of delivery method (MMS, email etc.)
OMA 1.0
Forward lock
Combined delivery
Separate delivery
z Speech Recognition
Voice command/ voice dial
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Chapter 3 - Servicing Tools
This chapter provides information for the servicing tools for Hurricane series -Robbie.
List of Servicing Tools
No. Item Use Remark
Disassembly tools Plastic stick for dismantle the unit
1
2
Mini USB cable For Synchronization Test
Cleaning wipers
Philips Screw driver
Protective Film
Tweezers
Air Gun
Clean Bench (Mandatory)
**
3
Mini SD Memory Card For SD card test
4
Headset For Hand free / Recording test
5
AC Adapter Power supply to this model
6
Diagnostic Test Program Test Program for Functional Test
7
Software Upgrade tools For software version upgrade or re-flash
8
Label Printer & Scanner For Printing & Scanning regulation label when
housing or M/B is changed.
9 Battery Test Jig For Main Battery judgment.
10 Mini SD card for OS reflash Optional method besides of using RUU via PC
**
How to purchase repair tool:
Please place your order for item you need to correspond BSO window; normally it will need 2 ~4
weeks for purchasing lead time.
Note: Not suitable for (** IN REMARK)
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Chapter 4 - Assembling and Disassembling
4.1 Disassembling
Tools needed for Assembling and
Disassembling the Smart Phone
1. Glove & Lens Cleaning Tissue.
2. Plastic type tweezers.
3. Philip Screw Driver #0.
4. Philip Screw Driver type T5
5. Special Made Plastic Stick
6. Precision flat driver type 0.9mm (Θ)
Front side
Remove antenna rubber, battery cover, battery
from unit
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Release the antenna radiator by inserting
Precision flat driver type 0.9mm into two holes
2
2
located at lower part of antenna as shown on
picture(1)
Use flat plastic tool to insert into the open gap (2)
1
Release the antenna
Unfasten 6 screws located on the back side
Insert plastic stick into the gap between upper
cover and housing to release three hooks which
fix them.
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The same method to release hooks on other
side.
Release the camera FPC before removing the
frame.
Note: The FPC is fragiled
Separate the Upper cover from frame housing
1. Vibrator could be removed from housing.
2. To remove the speaker, release three screws
which fix the sound box cover
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Three screws fix the sound box
Speaker could be released after removing the
sound box cover.
CAUTION:There is risk to damage the
camera during release the cover. Put your
finger to hold on the camera FPC during
release the cover.
To remove Camera use soft tool such as stylus
to take out the camera.
Caution: Please do not pull out the Camera
from its FPC side
CMOS camera
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Frame housing
Release the Switch board FPC
Release 6 hooks which hold the MB with upper
cover, starting from left side.
Remove the MB together with the LCD, pay
attention to the hooks.
Then take out the MB and LCD
Please put on soft surface to protect the LCD.
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1. Unfasten 4 screws located on metal support
of keypad.
Also 4 screws on the center
Take out the switch board
Switch board
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To disassembly receiver
Slightly release it from its lower left part.
Push out the functional keypad and Numeric
keypad from front side
Take out and put on safe place.
Function keypad with Numeric keypad
MB and LCD
Release its two tape on LCD‘s rear side.
*.Note
Please don’t pull the LCD FPC directly ,hold
the edge of LCD instead.
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To release the LCD, unlock the connector
cover.
Main Board
Now the disassembly process is DONE
LCD
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4.2 Assembly Process
Assembly vibrator into its place on rear cover.
Assemble Receiver into its place, notice the
two pins should not bent on assembly
process.
Notice: Receiver coming as spare part already
has double side tape on it. You could remove
the top layer and stick it on front panel.
Assemble functional keypad on upper cover.
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Assembly Switch Board into upper cover.
Fasten 8 screws to fix the switch board.
Upper part assembly is done
Torque 0.6± 0.1 kgf-cm
LCD assembly.
Insert the LCD into MB connector which refer
to white guide line
Use your finger to push the FPC black mylar
on FPC
Lock the connector.
Note:Once down the white line should be in
parallel with connector cover.
Remark: Make sure the LCD is installed
properly.
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Place the LCD as shown on figure
*.Note
Please don’t pull the LCD FPC directly ,hold
the edge of LCD instead.
Assemble the MB AND LCD INTO UPPER
cover.
Make sure the LCD & MB is inserted properly
into hooks.
Assemble the switch board connector
Assemble frame housing to upper part
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Starting from bottom part, match the connector
into their place.
Insert camera FPC into its place.
Then fasten frame housing with upper cover
properly.
1
2
5
6
Fix along each side of unit
Fasten 6 screws follow the sequence on
4
picture.
1 ~4 continue with 5 ~ 6
Torque: 1.0 ± 0.05 kgf-cm
3
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