HTC Tanager Service manual

Service Manual

for Smartphone - Tanager

HTC Proprietary

Confidential Treatment Requested

Rev. 1.4

May 12, 2003

HTC Corp.

Engineering Mobility

HTC confidential

HTC Confidential

Add safety notice

TITLE: Service Manual for TANAGER

REV.

NO.

1.0

1.1

1.2

1.3

DATE CONTENTS DEP. REVISED

Jan. 3,

2003

Feb. 26,

2003

Apr. 16,

2003

Apr. 22,

2003

First Release

Modified Diagnostic test and Spare part list

Delete Appendix

GSD

Technical

Support

GSD

Technical

Support

GSD

Technical

Support

GSD

Technical

Support

James Kao

Henry Lai

James Kao

APP´D

STGE.PER.

HTC confidential

HTC Confidential

Table of contents

1. INTRODUCTION ······················································································ 4

2. PRODUCT SPECIFICATIONS ···································································· 4

3. SERVICING TOOLS ················································································· 6

4. ASSEMBLING AND DISASSEMBLING·························································· 8

4.1 DISASSEMBLING········································································· 8

4.2 ASSEMBLING ··········································································· 13

5. DIAGNOSTIC PROGRAMS ······································································ 18

5.1 LIST OF TEST ITEMS (DIAGNOSTICS IN SD CARD) ······················· 19

5.2 TEST PROCEDURE ·································································· 19

6. SPARE PARTS LIST ············································································· 20

HTC confidential

HTC Confidential

1. Introduction

This manual provides the technical information to support the service activities of the TANAGER.

This document contains highly confidential information, so any or all of this document should not

be revealed to any third party.

2. Product Specifications

Function Specification

Platform  Phone Centric base product (Smart Phone)

 Windows CE with Stinger OS

Outside Dimensions  120.4 (L) x 50.1 (W) x 23.5 (T) mm Weight  130g with battery; 92g without battery

CPU  PERSEUS 1 (120 MHZ)

Memory

GSM Function  Tri-band 900/1800/1900

Display  2.2 inch, 176x220 dots resolution

Keyboard/Button  Two Phone Button (Send & End)

 SDRAM：16MB  Flash ROM：32MB

 Support GPRS, Class C  Multi-slot class 8 (4R1T)  Internal antenna with tri-band support.

 64K colors TFT Transflective LCD  Dot Pitch：66um x 198 um

 White LED back Light

 One Navigation Button (5 way) including Action Key  One Dialing Keypad (12 buttons)  Two Stinger Soft Key Button  Two Stinger Buttons Home and Back  One Recording Button  One Volume Up/Down button (side button)  One Power Button (On the Top)  Hands free mode Support

HTC confidential

HTC Confidential

Interface  3.3 V SIM Card.

 One Cradle Connector (Audio line in/Out for both phone and Media

Player, Serial, Slave USB, DC IN)

 One Infrared IrDA SIR.  One SD Memory Extension Slot

Docking Cradle  Table sitting Cradle

 22-Pin connector connected with Main Unit  Serial or USB cable between Cradle and PC.  One DC Jack

Notification  One Bi-color LED (Green and Red) and Lens for GSM standby, GSM

Network status, Event notification, and Power Charging status.

 Vibration for notification and Incoming call.  Notification by LED, Sound, Message, Vibration Motor.

Audio  Built-In Microphone, and 3-in-1 Speaker (Receiver, Loudspeaker and

buzzer)

 Loudspeaker for hands-free supported  One Earphone/Microphone Jack with stereo sound, 2.5 Ø diameter,

Support PTT (Push to Talk) function or headset.

 Full Duplex with software AGC supported.  16 bits with 8KHZ, 11KHZ, 22KHZ, 44KHZ sample rate  MP3 Stereo  Automatically answer supported, for Car kit and Headset.  Ring sound for both speaker and headset during auto answer mode  Recording function in a voice call

Power

Accessories

Regulatory  GSM type approval (GCF/FTA)

 Talk：3 hours  Operation Time in GPRS mode：1.5 hours.  Standby：90 hours  Battery Recharge Time must not exceed 4 hours.

 Standard Battery：

- Rechargeable battery, Li-Ion 1000maH

- A removable battery with hard-packed.

 AC Adapter:

- AC input rating：100 ~ 240 VAC, 50/60 HZ, 0.2A Max.

- DC Output rating：5VDC,1 A.

 Serial Combo Cable － Serial + DC Jack  USB Combo cable － USB + DC Jack  Headset (Stereo earphones with mono microphone)

 Docking Cradle  Pouch  AC Adapter (5W)

 R&TTE: EMC/EMI, RF, Safety.  PTCRB and FCC for US  WinCE logo (NSTL)

HTC confidential

HTC Confidential

Application (In addition to Stinger’s APs)

 Intel IPSM  MMS client  T9 text entry  SIM manager  Action engine (backup and update)

3. Servicing Tools

This chapter provides information for the servicing tools for TANAGER.

List of Servicing Tools

No.

Disassembly tools Plastic stick for dismantle the unit

1

2 Diagnostic Test Program Test Program for Functional Test

3 USB/Serial Cradle or Cable For Synchronization Test

4 SD Memory Card For SD card test

5 Earphone Headset For Hand free / Recording test

6 Special Made Plastic Stick Disassembling use

7 AC Adapter Power supply to TANAGER

Item Use Remark

Cleaning wipers Screw driver Protective Film Tweezers Air Gun

For RS232 test

8 Label Printer For changing regulation label when housing was changed.

9 Regulation Label Replace to new Label when housing or M/B was changed.

HTC confidential

HTC Confidential

HTC confidential

HTC Confidential

bling

disassemble, crush, puncture, short external contacts, or dispose

between front and

4. Assembling and Disassembling

4.1 Disassembling

Tools needed for Assembling and Disassem

the Smart Phone

1. Lens Cleaning Tissue.

2. Philip Screw Driver #0.

3. Special Made Plastic Stick.

4. Tweezers.

Disassembly process

First, Remove the battery from Phone unit

Just push the lock located at the bottom part at

the Rear Side.

Warning: To reduce risk of fire or burns, do not

of in fire or water. Replace only with specified batteries. Recycle

or dispose of used batteries properly.

Disassembly rear case

From Unit Left side (SD / MMC card slot), use

plastic stick tool to release the hooks. Insert and

gently twist into the gap at the

rear case with the FLAT side of the tool.

HTC confidential

HTC Confidential

Then, for the other side of the unit, also start it at

Once the first hook has been released, slide the

Plastic Tool along the gap of the unit to unlock

the rest of the hooks.

the point near the audio jack.

Continue sliding the plastic tools along the unit’s

Up side and stop before the Infrared port.

HTC confidential

HTC Confidential

one screw located at the top left side of

After ALL the hooks around the perimeter of the

unit, separate the Rear Housing of the unit as

shown in the picture.

Bezel with Mainboard parts, rear housing.

NOTICE:

Please Do not touch the antenna parts.

Rear Housing P/N：：：：74H00166-00

Remove

unit as shown on figure.

Screw P/N：：：：72H00160-00

HTC confidential

HTC Confidential

Release the MB from Bezel

To Remove the LCD-MB assembly, hold the two

edges of antenna part, pulling upward the Mainboard from unit’s bezel about 45 °angle.

Notes：：：：

1. Do not touch the antenna part directly with your

finger.

2. Use Glove to prevent fingerprint left on LCM.

Then pulling leftward the Mainboard to separate

the Mainboard with the Bezel.

Notes：：：：

Please protect the LCM and Win-Panel by using

protective film immediately.

To Remove the Switchboard from MB

Unfasten two Screws that fix the switchboard to

Main board. Then pull the switchboard upward,

by disconnecting it from the connector.

Screw P/N：：：：72H00134-00

Joystick P/N：：：：71H00475-00

HTC confidential

HTC Confidential

To Remove the LCD from MB

Hold the LCD and carefully pull upward, to

disconnect the LCD from its guide pins and LCD

gasket.

To disconnect the LCD from its connector

Remove the plastic tape stuck on the FPC and

Connector.

To Disconnect the FPC

Use Tweezers to push the first side of the

connector cover backward.

HTC confidential

HTC Confidential

Apply the same method to its second side.

LCD P/N：：：：60H00009-00

To Remove the Antenna from MB

Unfasten two screws that fix the Antenna to MB.

Screw P/N：：：：72H00160-00

Antenna P/N：：：：36H00046-00

Metal Dome Replacement

In case of need to replace the Metal dome,

slightly remove the metal dome from

Switchboard.

Sticking new metal dome on switchboard by

adjusting three guide holes on switchboard, and

keep the surface flat.

HTC confidential

Metal Dome P/N：：：：72H00263-00

HTC Confidential

bezel (there is double side tape stick the speaker

In case of speaker replacement, the soldering part of

To replace Copper Paper

If the copper paper broken, not flat or without

stickiness, it must be replaced. It may affect the

product sensitivity. If M/B changed, it must be

replace new one also.

The used copper paper can not be used again.

Copper Paper P/N：：：：72H00264-00

To Remove the Speaker from Bezel

Soldering point

Use Tweezers to disconnect the Speaker from

to bezel)

Speaker P/N：：：：36H00093-00

Important notice:

speaker should be at UPPER side.

To Remove Key Pad

As shown on picture, use your both hand thumb

and forefinger to push it (Talk and End keys)

inward (there is double side tape on it.)

Keypad P/N：：：：71H00476-00

HTC confidential

HTC Confidential

panel outward starting from

Use the tweezers to remove the vibrator’s FPC

To Remove the Win-Panel

Slightly push the Win-

its center.

Win Panel P/N：：：：74H00168-00

To Remove or Replace the Vibrator

slightly then use plastic stick to remove the

Vibrator. Be careful to handle its FPC cable

which is fragile

Vibrator P/N：：：：36H00092-00

HTC confidential

HTC Confidential

To Remove or Replace the Microphone

Use tweezers to remove the MIC.

Notice：：：：

Any bent, deform of pin will cause the MIC

malfunction.

Microphone P/N：：：：36H00065-00

The disassembly procedure is finished.

4.2 Assembling

Win-Panel to Bezel Assembly

1, Strongly request to wear glove.

2, Remove the sticker of Win-Panel (for new

part)

3, Put the Win-Panel to the bezel

Keypad Assembly

During Assembling the Keypad, please make sure

the upper rubber is fixed properly into its place.

HTC confidential

HTC Confidential

1, Please be noted there are two sponges stick

Speaker Assembly

Use tweezers to put the Speaker into bezel.

Important notice：：：：

In case of speaker replacement, the soldering

part of speaker should be at UPPER side.

Antenna Assembly

1, Put the antenna into its position by holding

its two sides.

2, Make sure two guide pins connected

properly.

3, Fasten two screws located on the reverse

side.

Screw P/N：：：：72H00160-00

Screw Torque：1.5 +0 / -0.1 kgf-cm

LCD assembly

on both side (right and left).

2, Sponge must be added in if LCD

replacement occurs during repair process.

LCD Sponge P/N: 76H00236-00

HTC confidential

HTC Confidential

1, Push the second side of the connector cover

Connect the LCD FPC cable into its

connector

1, Unlock the connector cover by putting it

upside direction.

2, Insert the FPC cable in place, and make

sure it must be aligned with the connector.

3, To press down the cover.

Use Tweezers to push the first side of the

connector cover frontward.

frontward.

2, Stick tape on the connector.

HTC confidential

HTC Confidential

1, Turn over the LCD and assembly it into main

3, Make sure the LCD’s guide pins, and gasket

to prevent dust

LCD Assembly

board.

2, Please avoid bending on LCD FPC.

is adjusted properly.

Switch board Assembly

Connect the switchboard to main board.

Fix two screws on it.

Screw P/N：：：：72H00134-00

Screw Torque：0.5 +0 / -0.1 kgf-cm

IMPORTANT NOTICE

Before assembling the MB-LCD module on

bezel, it should CLEAN the Win-Panel and

LCD surface at Clean-bench

or particle.

After clear the LCD and Win-Panel, put the

Audio Jack into the hole on the Bezel.

HTC confidential

HTC Confidential

ut it on

Adjust the LCM-MB about 45 °angle to p

the bezel.

Fasten the screw on the top left side to fix the

MB and bezel.

Screw P/N：：：：72H00160-00

Screw Torque: 1.0 +0 / -0.1 kgf-cm

Rear Housing Assembly

Adjust and assemble the rear housing in

direction as shown on picture.

HTC confidential

HTC Confidential

Push the rear housing and gently close it into

bezel, the same method apply along the unit.

Then assemble the battery into unit.

Remember to put the SD dummy filler into

phone unit. By pushing the cover to its place

located at the left side of phone.

Warning: To reduce risk of fire or burns, do not

disassemble, crush, puncture, short external contacts, or

dispose of in fire or water. Replace only with specified

batteries. Recycle or dispose of used batteries properly.

The Unit Assembly is done ready for further tests.

5. Diagnostics Program

1, List of Test Item

- You will see HTC Copy right on the first page of Diagnostic program.

- Totally there are 28 items content of Diagnostic test.

HTC confidential

HTC Confidential

No.

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

1

2

Item Description Remark

RUN-IN Test

GET Info Read IMEI and S/N information

MEM Test SDRAM size, Read/Write and compare test

KEY Test Key Press Test

LED Test LED ON/OFF TEST

Timer Test RTC Count Test

Vib Test Vibrator ON/OFF Test

Disp. Test LCD Pattern display

Wave Play Audio Play Test

Audio REC Audio record and play back Test

Gas Gauge

Checksum

SD Test SD read/Write Test

Proc Wave

3-Ring

REC Ear

REC Car

REC Int

Play Ear

Play Car

Play Int

Run in function Test, run continuously

Read Battery information

Calculate Checksum of Flash Rom

Make a simulate wave in memory. To see the result, turn to next page.

To test Earphone detection

Test Record by Earphone

Test Record By Car adapter

Test Recording by Internal Speaker

Play record result by Earphone

Play record result by Car Adapter

Play record result by Internal Speaker

Will halt on failed item.

HTC doesn’t recommend test this item.

Record (EAR/CAR/INT)

PLAY (EAR/CAR/INT)

Some Items Need To Be Tested Under OS - Smartphone Mode

RS232 TEST

SIR

Link with PC/Notebook to check Link function

Test IR by link with PC or other mobile device

2, Test procedure

(a) Turn off the unit power

(b) Insert Diagnostic SD card to Smartphone (provide by HTC)

HTC confidential

HTC Confidential

(c) Set the Unit into Bootloader Mode (While Press & Hold Record button, then press Power

button). Wait for “HTC logo” appears on screen, press Action key to into Diagnostic test.

(d) Into test menu, use joystick to select the item then press Action key for testing. It also can

use joystick to change another page of menu.

(e) Remove the battery directly to exit the Diagnostic program when finish the testing.

(f ) If the system fails while testing, please also remove the battery directly to turn off power.

3, Test Result

No.

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

Item Test result Remark

GET Info

MEM Test

KEY Test

LED Test

Timer Test

Vib Test Check vibrator is working

Disp. Test

Wave Play

Audio REC

Gas Gauge

Checksum

SD Test

Proc Wave

3-Ring

REC Ear

REC Car

REC Int

Play Ear

Play Car

Play Int

Check S/N and IEMI numbers match with product label Press recording button to exit

Check the test result Pass or Fail

Check each key is working

Check Power LED and LCD front-light Use joystick for testing

Check the test result Pass or Fail

Use joystick for testing

Check the LCD if it has line or dot

Check the speaker is working without noise/weak sound

Check microphone is working

Check battery status (pass or fail) Press any key return to menu

Check ROM code checksum Press “Power” button to exit

Check SD card read / write function (pass or fail) This function will create wave in memory. Then run

below items –18, 19 & 20 to check audio functions

Check the phone can detect the earphone

Check earphone / microphone function, then select item 18-Play ear to verify. Check Car kit / microphone function, then select item 18-Play ear to verify. Check internal microphone function, then select item 18-Play ear to verify.

Check sounds when record from earphone

Check sounds when record from Car kit

Check sounds when record from internal microphone

Press “Talk” -> “End” -> “Home” -> “Return”

Press Volume “up” & “down” keys

To verify this function, it must change third page – Play Ear/Car/Int Insert earphone to audio jack, then press “push” button on earphone After voice recording, select “Play Ear” to verify result After voice recording, select “Play Car” to verify result After voice recording, select “Play Int” to verify result

6. Spare parts list

HTC confidential

HTC Confidential

Item

1 Internal antenna, TANAGER 36H00046-00 1

2 Microphone, TANAGER 36H00065-00 1

3 Vibrator, TANAGER 36H00066-00 1

4 Speaker, 0.2W, 8 Ohm, TANAGER 36H00117-00 1

5 Switch board, TANAGER 51H00173-00 1

6 2.2" TFT color LCD, TANAGER 60H00009-00 1

7 Joystick, TANAGER 71H00475-00 1

8 Key pad, TANAGER 71H00476-00 1

9 Screw, PH/S, M1.0*L3.0 72H00134-00 2

10 Screw, PH, PT1.4*5.5, black 72H00160-00 3

Description P/N Using Q’ty

11 Metal dome, TANAGER 72H00263-00 1

12 Copper paper 72H00264-00 1

13 Absober, 22*17mm 72H00268-00 1

14 Bezel, Pre-assy, TANAGER 74H00165-00 1

15 Housing, Pre-assy, TANAGER 74H00166-00 1

16 Sponge, LCD, TANAGER 76H00236-00 2

17 Rubber, Antenna, Housing, TANAGER 76H00259-00 1

18 Sponge Mylar, Switch, 40*3.5*0.7 76H00374-00 1

19 Stopper A, Switch, 7.2*7.2*1.5 76H00375-00 1

20 Stopper B, Switch, 1.5*0.8*1.5 76H00376-00 1

21 Fragile Label 77H00066-01 1

22 Regulation Lable, Main unit, TANAGER By region 1

23 Window panel, TANAGER By region 1

24 Filler SD card, TANAGER By region 1

HTC confidential

HTC Confidential

Accessories for Tanager

Item

25 Headset, TANAGER 36H00081-00 1

26 USB Cable, TANAGER 73H00066-00 1

27 Serial Cable, TANAGER 73H00067-10 1

28 DC converter 75H00207-00 1

29 AC Adapter, TANAGER 79H00016-10 1

30 Plug For AC adapter, US 79H00019-00 1

31 Plug For AC adapter, UK 79H00019-10 1

32 Plug For AC adapter, EU 79H00019-20 1

33 Plug For AC adapter, AU 79H00019-30 1

34 Rechargeable battery, 1000mAH, TANAGER By region 1

35 Digital Camera module, TANAGER By region 1

Description P/N Using Q’ty

HTC confidential

HTC Confidential

HTC confidential

HTC Confidential

HTC Tanager Service manual

Specifications and Main Features

Frequently Asked Questions

User Manual