HTC Surround User Manual
Your HTC Surround
User guide
2
Icons used in this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. It might give extra information that’s only applicable in certain situations. Or
explain a specific feature in a bit more detail.
This is important info. Stuff you really need to know to accomplish a task or get a feature to
work properly.
This is a tip. It might provide an alternative way to do something or tell you about a special
option you might find useful.
This is a safety precaution. Read these carefully to avoid any potential problems when using
your phone.
Want more info?
For other helpful resources, go to www.htc.com/support. Please also read the
Safety and regulatory guide that’s included in the box.
For additional information about your phone, go to windowsphone.com.
Note: Certain Microsoft services/features may not be available in your country or
region.
3 Contents
Contents
Basics
Inside the box 6
Your phone 6
Back cover 8
SIM card 9
Battery 9
Switching your phone on or off 11
Entering your PIN 12
Finger gestures 12
Getting started
Setting up your phone for the first time 13
Start screen 13
Accessing apps and settings 14
Hubs 14
Sleep mode 14
Unlocking the screen 15
Changing your lock screen wallpaper 15
Status icons 16
Adjusting the volume 16
Searching 17
Interacting with your phone by speaking 17
Setting up an account 17
Changing the ringtone 18
Changing the theme 18
Phone calls
Making calls 19
Receiving calls 20
Using in-call options 21
Using call history 22
Call services 23
Turning Flight mode (Airplane mode) on or off 23
People
About the People hub 24
Viewing your contacts list and feeds 24
Adding a new contact 25
Importing contacts from your SIM card 26
Merging contact information 26
Editing, searching, and deleting 26
Your Me tile 27
4 Contents
Keyboard
Using the onscreen keyboard 29
Entering words with predictive text 30
Changing keyboard settings 30
Messaging
About Messaging 31
Sending a text message 31
Sending a picture message 32
Viewing and replying to a message 32
Managing message conversations 33
Email
Adding a POP3/IMAP email account 34
Adding a Microsoft Exchange Server account 34
Checking your inbox 35
Sending an email message 36
Calendar
About Calendar 38
Creating a calendar appointment 38
Changing calendar views 39
Viewing, editing or deleting an appointment 40
Viewing, dismissing, or snoozing appointment reminders 40
Displaying and synchronizing calendars 41
Getting connected
Data connection 42
Wi-Fi 43
Using your phone’s web browser 44
Bluetooth 47
Camera
Camera basics 49
Taking a photo 50
Capturing a video 50
After capturing 51
Camera settings 51
Pictures
About the Pictures hub 52
Viewing photos and videos 53
Touching up your photos 53
Sending your photos 53
Sharing your photos on the Web 54
5 Contents
Zune
Synchronizing your computer and phone 55
Music + Videos hub 56
Listening to music 56
Watching videos 56
Listening to or watching your podcasts 57
Listening to the radio 57
Maps and location
Turning on location services 58
Bing Maps 58
HTC Hub
About the HTC Hub 62
More apps
Microsoft Office Mobile 2010 67
Windows Marketplace 68
Games 68
AT&T apps 69
Security
Protecting your SIM card with a PIN 70
Protecting your phone with a password 71
Protecting your phone through the Web 71
Settings
Settings on your phone 72
Changing display settings 73
Changing sound settings 73
Checking information about your phone 74
Changing the phone language 74
Update and reset
Updating the phone software 75
Restarting or factory resetting your phone 75
Trademarks and copyright 77
Index 78
6 BasicsBasics
Basics
Inside the box
You’ll find the following inside the box:
Phone
Battery
USB cable
3.5mm stereo headset
Power adapter
Start here guide
Quick guide
Safety and regulatory guide
Your phone
Front panel
1
2
3
9
8
7
6
1 Earpiece
2 Touch screen
3 BACK
4 USB connector
5 SEARCH
6 START
7 Slide-out surround speakers
8 Notification LED
5
4
9 SOUND ENHANCER
7 BasicsBasics
Top panel
1
Right panel
2
3
1 3.5mm audio jack
2 Microphone
3 POWER
1 VOLUME UP/DOWN
2 CAMERA
1
Back panel
1
2
2
1 5 megapixel camera
4
2 Back cover
3 Kickstand
4 LED flashlight
3
8 BasicsBasics
Slide-out surround speakers and kickstand
Enjoy Dolby Mobile and SRS surround sound while watching videos or listening to music.
Simply slide the front panel of the phone to the left to reveal and use the surround speakers.
You can also flip open the kickstand at the back of the phone so you can place the phone on
a table while watching videos or listening to music.
Press the button on the surround speaker to cycle between sound enhancement settings.
Check out “Sound Enhancer” in the HTC apps chapter for more information.
Back cover
Removing the back cover
Remove the back cover to access the battery compartment and SIM card slot.
With the phone turned off, hold your phone securely with the front facing down.
1.
With your thumb or finger, lift the back cover off from the small opening at the bottom
2.
of your phone.
Replacing the back cover
Secure the top part of the back cover first by aligning into the opening located at the
1.
top part of the phone.
Press the sides and the top part of the back cover down. You will hear a click when the
2.
back cover is locked in place.
9 BasicsBasics
SIM card
The SIM card contains your phone number, service details, and phonebook/message
memory. Your phone supports both 1.8V and 3 V SIM cards.
Some legacy SIM cards may not function with your phone. You should consult with your mobile
operator for a replacement SIM card. There may be fees for this service.
Inserting the SIM card
1. Take the back cover off. See “Removing the back cover.”
2. Take out the battery. See “Battery.”
3. Insert the SIM card with its gold contacts facing down and its cut-off corner facing out.
4. Push the SIM card all the way in.
Removing the SIM card
1. Take the back cover off. See “Removing the back cover.”
2. Take out the battery. See “Battery.”
3. Push the SIM card out from the back of the slot, and then slide the SIM card out.
Battery
Your phone uses a rechargeable battery. Please use only original batteries and accessories
that came with your phone or replacements that we recommend.
How long the battery can last before it needs recharging depends on how you use your
phone. Among these are the phone features and accessories you use (for example, leaving
your Bluetooth connection always on uses more power). Long phone calls and frequent web
browsing use up much battery. Also, consider your location: poor signal strength from your
mobile network and extreme temperature make the battery work harder.
10 BasicsBasics
Inserting the battery
Line up the battery’s copper contacts with the connectors inside the battery slot. Then,
gently push the battery into place.
Removing the battery
Lift out the battery from the small opening on the right side of the battery compartment.
Charging the battery
The battery is partially charged when shipped. Before you turn on and start using your
phone, it is recommended that you charge the battery. Some batteries perform best after
several full charge/discharge cycles.
To charge the battery, please use only the power adapter and USB cable that come with your
phone.
Don’t remove the battery from the phone while you’re charging it with the power or car adapter.
11 BasicsBasics
1. Connect the bigger end of the USB cable to the power adapter.
2. Connect the smaller end of the USB cable to the phone.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
Your phone may turn on when the battery is being charged.
As the battery is being charged, the notification LED shows a solid red light when the
battery is being charged. The light turns to solid green when the phone is fully charged.
When you charge the battery, the charging battery icon is displayed in the status bar
of the Start screen. After the battery has been fully charged, a full battery icon will be
displayed in the status bar of the Start screen.
As a safety precaution, the battery stops charging when it overheats.
Switching your phone on or off
Switching your phone on
Press the POWER button. Easy.
When you turn on the phone for the first time, you’ll need to set it up. Go to “Setting up your phone
for the first time” and we’ll take you through it.
Switching your phone off
1. If the display is off, press the POWER button to turn it back on.
2. Unlock your phone if the Lock screen is displayed. See “Unlocking the screen” in the
Getting started chapter.
3. Press and hold the POWER button until you see the word “Goodbye” onscreen.
12 BasicsBasics
Entering your PIN
Most SIM cards come with a PIN (personal identification number) set by your mobile
operator. If you’re asked for a PIN, enter it and then tap enter.
To find out how to enable, disable, or change the PIN, see “Protecting your SIM card with a
PIN” in the Security chapter.
If you enter the PIN wrong three times, your SIM card is blocked. No problem. Just contact your
mobile operator and ask for the PUK (PIN Unblocking Key).
Finger gestures
Tap When you want to type using the keyboard, select items onscreen such as apps
and settings, or press onscreen buttons, simply tap them with your finger.
Press and hold To open the available options for an item (e.g. contact or link in a web page),
simply press and hold the item.
Swipe or slide To swipe or slide means to quickly drag your finger vertically or horizontally across
the screen.
Drag Press and hold your finger with some pressure before you start to drag. While
dragging, do not release your finger until you have reached the target position.
Flick Flicking the screen is similar to swiping, except that you need to swipe your finger
in light, quicker strokes. This finger gesture is always in a vertical direction, such as
when flicking the contacts or message list.
Rotate For some screens, you can automatically change the screen orientation from
portrait to landscape by turning the phone sideways. When entering text, you can
turn the phone sideways to bring up a bigger keyboard.
Pinch In some apps, like Pictures or the web browser, you can “pinch” the screen using
2 fingers (for example, thumb and index fingers) to zoom in or zoom out when
viewing a picture or a web page.
13 Getting startedGetting started
Getting started
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set some options such
as your time zone and your Window Live ID. Just follow the onscreen instructions and you’ll
be up and running with your phone in no time.
Start screen
Up front on the Start screen, you get to see at a glance Windows® Phone live tiles that
continuously update and show what’s most personal to you. You’ll see things like your photo
album, XBOX LIVE, how many new messages and email you have, and more.
Simply swipe your finger up or down to scroll through the tiles on the Start screen.
Rearranging the tiles on the Start screen
Press and hold the tile you want to move until it floats.
1.
Drag the tile to the position where you want to place it. Pause at the top or bottom
2.
edge of the screen to drag the tile to the extended Start screen.
When the tile is where you want it, tap the tile to dock it.
3.
Pinning items to the Start screen
You can pin just about anything you want to the Start screen: apps, pictures, songs,
shortcuts, and even contacts. For example, when you pin a contact to the Start screen, you’ll
get all of that person’s updates—feeds, email, text messages, and call notifications—right
from that tile.
14 Getting startedGetting started
To pin something, let’s say a contact, to the Start screen, press and hold it until a menu
appears, and then tap pin to start.
Unpinning a tile
On the Start screen, press and hold the tile you want to remove, and then tap .
Accessing apps and settings
Easy. On the Start screen, just tap or slide your finger left.
Hubs
Simplify your everyday tasks with hubs. Instead of going in and out of various apps, hubs
simplify things by tying together related experiences. For example, in the People Hub,
not only can you see all your contacts but you can also check status updates from your
Facebook friends. Check out the other cool hubs on your phone such as Office, Pictures,
Music + Videos, and more.
Sleep mode
Sleep mode saves battery power by putting your phone into a low power state while the
display is off. It also stops accidental button presses when the phone’s in your bag or pocket.
You’ll still receive messages and calls though.
Switching to Sleep mode
Press the POWER button to turn off the display and switch your phone to Sleep mode. Your
phone also automatically goes into Sleep mode when it’s idle for a while.
Waking up from Sleep mode
Your phone automatically wakes up when you have an incoming call. To wake it up manually,
press the POWER button. You’ll need to unlock the screen.
15 Getting startedGetting started
Unlocking the screen
When you see the lock screen, press the bottom of the screen and then slide your finger up
to unlock the screen or answer an incoming call.
If you’ve set up a phone password, you’ll need to enter the it to unlock the screen.
To find out how to enable the phone password, see “Protecting your phone with a password” in the
Security chapter.
Changing your lock screen wallpaper
Browse the collection of wallpapers available on your phone or choose from photos that you
have taken with the camera.
On the Start screen, tap .
1.
Tap Settings > lock & wallpaper > change wallpaper.
2.
Choose whether to select from preset wallpapers, camera photos, or a photo album.
3.
Select the photo you want to use as your lock screen wallpaper.
4.
If the photo you selected is bigger than the allowable wallpaper size, crop the photo
5.
first. Drag the photo and position the part that you want to be your wallpaper inside
the crop box, and then tap .
16 Getting startedGetting started
Status icons
You can tell a lot about your phone by checking the icons in its status bar.
Simply tap the top of the screen to show the status icons. The status icons disappear after a
few seconds.
Here’s some of the icons you might see and what they mean:
Signal strength 3G connection
Battery is charging GPRS connection
Battery is full EDGE connection
Battery state unknown Wi-Fi enabled but not connected to a
Wi-Fi network
Airplane mode is turned on Connected to a Wi-Fi network
No SIM card inserted Connected to a Bluetooth headset
SIM card locked Phone set to vibrate
Roaming Phone set to silent
Calls are being forwarded based on the
network settings.
only displays connection status, not signal strength. To find out how to view Wi-Fi network signal
strength, see “Wi-Fi” in the Getting connected chapter.
Adjusting the volume
Press the VOLUME UP or VOLUME DOWN button to adjust the volume to your desired level.
The volume bar appears on top of the screen and shows the volume level.
On the volume bar, tap the icon on the right to quickly switch to ring or vibrate.
If you want to have silent as an option, you need to turn off vibrate on your phone.
See “Changing sound settings” in the Settings chapter to find out how to turn off vibrate.
17 Getting startedGetting started
Searching
Searching the Web
On the Start screen, press SEARCH. The Bing™ search screen opens.
1.
Tap the search box, enter what you want to search for, and then tap on the
2.
keyboard. You’ll then see a list of matched items onscreen.
Tap the category below the search box (for example, local) or swipe left or right on the
3.
screen to check the other results for the other categories.
Use your voice to do a search by tapping the microphone icon inside the search box.
Searching within an app
In some apps like People, Maps, and Marketplace, you can do a search within those apps.
Simply open the app, and then press SEARCH.
Interacting with your phone by speaking
From anywhere on your phone, press and hold START to bring up Tell Me, which lets you use
your voice to call people, start apps, and search the web.
To make a phone call, you’d say “Call Jennifer Singer, mobile.”
To start an app, like Calendar, say “Open Calendar.”
To search for something, just tell the phone what you want, like “Find pizza
parlors,” and Bing will look for an answer.
If you’re not sure, say “What can I say?”
Setting up an account
Set up your Windows Live, Microsoft Outlook, Facebook, and other accounts so you can
sync information and receive updates from these accounts on your phone.
On the Start screen, tap .
1.
Tap Settings > email & accounts.
2.
Tap add an account, and then tap the type of account you want to set up.
3.
Enter your email address and password, and then tap sign in.
4.
18 Getting startedGetting started
Changing the ringtone
Choose from the available selections of ringtones on your phone.
On the Start screen, tap .
1.
Tap Settings > ringtones & sounds.
2.
Tap the Ringtone box.
3.
Listen to a ringtone by tapping the play icon beside its name.
4.
Tap the name of the ringtone that you want to use.
5.
Changing the theme
Feeling a little blue? You can change the theme of your phone to match your mood for the
day.
On the Start screen, tap .
1.
Tap Settings > theme.
2.
Select the Background and Accent color to fit your mood by tapping their respective
3.
boxes.
19 Phone callsPhone calls
Phone calls
Dynamic Noise Suppression from Audience
Your phone is equipped with an advanced voice processing chip that delivers clear
mobile calls by suppressing background noise, intermittent sounds (like a siren or nearby
conversation), and echoes, allowing you to hear and be heard nearly anywhere.
How Does It Work?
Based on the intelligence of the human hearing system, the technology:
Captures, evaluates and distinguishes all the sound signals surrounding your phone,
and the person you’re speaking with.
Then isolates the primary voice in conversation and filters out the background noise
– so the person you’re calling hears only your voice, without disturbing background
noise.
Dynamically equalizes and adjusts voice volume to optimize your calling experience, so
you can hear clearly and don’t need to speak louder to overcome surrounding noise.
The noise suppression technology is built-in and already enabled in your new mobile phone.
So it’s ready to provide unsurpassed voice clarity with every call.
Making calls
Most SIM cards come with a PIN (personal identification number) set by your mobile operator. If
you’re asked for a PIN, enter it and then tap OK.
If you enter the PIN wrong three times, your SIM card is blocked. To unlock your SIM card, see
“Restoring a SIM card that has been locked out” in the Security chapter.
On the Start screen, tap the Phone tile.
1.
2. Tap .
3. Dial the number you want to call, and then tap call.
Making an emergency call
You can make emergency calls from your phone even if you don’t have a SIM card installed
or your SIM card has been blocked.
After turning on your phone without a SIM card installed, tap emergency call on the
1.
screen.
20 Phone callsPhone calls
If you tapped close on the screen, you can still open the phone dialer by tapping the Phone tile on
the Start screen, and then tapping .
2. Dial the international emergency number for your locale (for example, 911),
and then tap call.
Additional emergency numbers may be included in your SIM card. Contact your mobile operator for
details.
If you enabled the phone lock and/or the SIM lock, and you forgot the code or SIM PIN, you
can still make emergency calls by tapping emergency call on the screen.
Receiving calls
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone
call from someone who is not stored in People, only the default caller ID icon and phone
number appear on the Incoming call screen.
Answering or rejecting an incoming call
If To answer the call To reject the call
Display is on Tap answer. Tap ignore.
Display is off When the lock screen appears, slide
up from the bottom of the lock
screen, and then tap answer.
When the lock screen appears, slide up
from the bottom of the lock screen, and
then tap ignore.
Muting the ringing sound without rejecting the call
Do one of the following:
Press the VOLUME DOWN or VOLUME UP button.
Press the POWER button.
Place the phone face down on a leveled surface.
21 Phone callsPhone calls
If the phone is already facing down, the phone will still ring when there are subsequent incoming
calls.
Using in-call options
When a call is in progress, use the buttons onscreen to mute or unmute the microphone or
to turn on or off the speakerphone. You can also press MENU and choose whether to add a
call, place the call on hold, mute the microphone, and more.
Putting a call on hold
Tap .
1.
Tap hold. Tap hold again to resume the call.
2.
Switching between calls
If you’re already on a call and accept another call, you can choose to switch between the
two calls.
1. When you receive another call, tap answer to accept the second call, and to put the
first call on hold.
2. To switch between the calls, tap the bar at the top of the screen.
3. To end the current call and return to the other call, tap end call.
Setting up a conference call
Conference calling with your friends, family, or coworkers is easy. Make the first call
(or accept a call), and then simply dial each subsequent call to add to the conference.
Make sure your SIM card is enabled with conference calling service. Contact your mobile operator
for details.
Make a call to the first conference call participant.
1.
When connected, tap , and then tap add call, and then dial the number of the
2.
second participant. The first participant is put on hold when you dial the second
participant.
When connected to the second participant, tap merge calls.
3.
To add another participant to the conference call, tap add call, and then dial the
4.
number of the contact you want to invite to the conference call.
5. When connected, tap merge calls to add the participant to the conference call. When
you want to talk to a person in the conference call in private, tap private.
6. When finished, tap end call.
22 Phone callsPhone calls
Turning the speakerphone on or off during a call
Tap .
1.
Tap speaker. Tap speaker again to turn off the speakerphone.
2.
Make sure you don’t have the phone against your ear when you have the speakerphone on. It may
damage your hearing.
Muting the microphone during a call
Tap .
1.
Tap mute. Tap mute again to turn on the microphone.
2.
Ending a call
On the screen, tap end call.
If the phone display is off, press POWER to turn on the screen so you can tap end call.
Using call history
Use the call history to check missed calls, your dialed numbers and received calls.
Checking calls in the call history
On the Start screen, tap the Phone tile.
1.
Tap a name or number in the list to go to a screen where you can select to call the
2.
number, view the contact information (if the number is stored in your contacts list),
save the contact information (if the number is not stored in your contacts list), or send
a text message.
Adding a new phone number to your contacts from call history
On the Start screen, tap the Phone tile.
1.
Tap the number you want to save to your contacts.
2.
At the bottom of the screen, tap .
3.
Tap new contact.
4.
Edit the number if you need to, select the phone number type, and then tap .
5.
Enter the contact name and other information. The phone number is automatically
6.
added for you.
Tap .
7.
To find out how to add new contacts or edit the contact information, see the People chapter.
23 Phone callsPhone calls
Clearing the call history list
On the call history screen, you can do the following:
To remove a name or number from the list, press and hold it, and then tap
delete item.
To clear the entire list, tap ... , and then tap delete all.
Call services
Your phone can directly link to the mobile phone network, and enable you to access and
change the settings of various phone services for your phone. Call services may include call
forwarding, call waiting, voicemail, and more. Contact your mobile operator to find out about
the availability of call services for your phone.
To open call services, tap the Phone tile on the Start screen, tap ... , and then tap call settings.
My phone number Displays your phone number.
Voicemail number Shows the current voicemail service being used. Tap to change the voicemail
number.
Show my caller ID to Tap the box to set who can see your phone number when you call.
Call forwarding Turn on or off call forwarding. When you turn on call forwarding, enter the
phone number to forward your calls to.
International assist Turn on or off international assist.
SIM security See “Protecting your SIM card with a PIN” in the Security chapter for details.
Turning Flight mode (Airplane mode) on or off
In many countries, you are required by law to turn off the phone while on board an aircraft. A
way to turn off the phone function is to switch your phone to Flight mode (Airplane mode).
When you enable Flight mode, all wireless radios on your phone are turned off, including the
call function, data services, Bluetooth, and Wi-Fi.
On the Start screen, tap .
1.
Tap Settings > airplane mode.
2.
Tap the Status switch to turn it on or off.
3.
When you disable airplane mode, the call function is turned back on and the previous state of
Bluetooth and Wi-Fi is restored.
24 PeoplePeople
People
About the People hub
When you set up your email and other accounts on your phone, your contacts are imported
automatically into your People hub. You’ll be able to see contacts from your Windows Live,
Facebook, as well as other email accounts like Google and Outlook (Microsoft Exchange
ActiveSync).
Your friends’ Windows Live and Facebook feeds also appear in your People hub. Their
photos show up in your Pictures hub, and your own feeds pop up in your Me tile.
If you haven’t set up your email or Facebook account yet, see “Setting up an account” in the
Getting started chapter.
Viewing your contacts list and feeds
To open the People hub, tap the People tile on the Start screen.
In all of the People hub, you’ll see all contacts that you’ve created on your phone as well as
contacts that are synchronized with your email and Facebook accounts.
Your phone imports all Facebook contacts by default. To import only those Facebook contacts that
match those contacts in your People hub, on the Start screen, tap , and then tap Settings. Swipe
to the left to the applications screen and tap people. Under Include Facebook friends as contacts
select Only add Facebook info to exisiting contacts.
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