HTC PO88100 User Manual

Important Information

for the HTC 8XT

Important Safety Information – page 2

Manufacturer’s Warranty – page 17

General Terms and Conditions of Service – page 22

Important Message from Sprint – page 51

Important Safety
Information

♦ General Precautions (page 2)
♦ Maintaining Safe Use of and Access to Your Phone

(page 3)

♦ Using Your Phone With a Hearing Aid Device

(page 9)

♦ Caring for the Battery (page 11)
♦ Radio Frequency (RF) Energy (page 12)
♦ Owner’s Record (page 15)
♦ User Guide Proprietary Notice (page 15)

This booklet contains important operational and safety
information that will help you safely use your phone.
Failure to read and follow the information provided in
this booklet may result in serious bodily injury, death, or
property damage.

General Precautions

There are several simple guidelines to operating your
phone properly and maintaining safe, satisfactory
service.

• To maximize performance, do not touch the bottom

portion of your phone where the internal antenna is
located while using the phone.

• Speak directly into the mouthpiece.

• Avoid exposing your phone and accessories to

rain or liquid spills. If your phone does get wet,
immediately turn the power off and remove the
battery.

• Do not expose your phone to direct sunlight for

extended periods of time (such as on the dashboard
of a car).

• Although your phone is quite sturdy, it is a complex

piece of equipment and can be broken. Avoid
dropping, hitting, bending, or sitting on it.

• Any changes or modifications to your phone not

expressly approved in this document could void your
warranty for this equipment and void your authority
to operate this equipment.

Note: For the best care of your device, only Sprint-

authorized personnel should service your
phone and accessories. Failure to do so may be
dangerous and void your warranty.

Maintaining Safe Use of and Access to
Your Phone

Do Not Rely on Your Phone for Emergency
Calls

Mobile phones operate using radio signals, which
cannot guarantee connection in all conditions.
Therefore you should never rely solely upon any mobile
phone for essential communication (e.g., medical
emergencies). Emergency calls may not be possible
on all cellular networks or when certain network

services or mobile phone features are in use. Check
with your local service provider for details.

Using Your Phone While Driving

Talking on your phone while driving (or operating the
phone without a hands-free device) is prohibited in
some jurisdictions. Laws vary as to specific restrictions.
Remember that safety always comes first.

Tip: Purchase an optional hands-free accessory

at your local Sprint Store, or call Sprint at
1-866-866-7509.

Following Safety Guidelines

To operate your phone safely and efficiently, always
follow any special regulations in a given area. Turn your
phone off in areas where use is forbidden or when it
may cause interference or danger.

2 Important Safety Information

Important Safety Information 3

Using Your Phone Near Other Electronic
Devices

Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, RF signals from
wireless phones may affect inadequately shielded
electronic equipment.

RF signals may affect improperly installed or
inadequately shielded electronic operating systems or
entertainment systems in motor vehicles. Check with
the manufacturer or their representative to determine if
these systems are adequately shielded from external
RF signals. Also check with the manufacturer regarding
any equipment that has been added to your vehicle.

Consult the manufacturer of any personal medical
devices, such as pacemakers and hearing aids, to
determine if they are adequately shielded from external
RF signals.

Note: Always turn off the phone in healthcare facilities,

and request permission before using the phone
near medical equipment.

Turning Off Your Phone Before Flying

Turn off your phone before boarding any aircraft. To
prevent possible interference with aircraft systems, the
U.S. Federal Aviation Administration (FAA) regulations
require you to have permission from a crew member
to use your phone while the plane is on the ground.
To prevent any risk of interference, FCC regulations
prohibit using your phone while the plane is in the air.

Turning Off Your Phone in Dangerous Areas

To avoid interfering with blasting operations, turn your
phone off when in a blasting area or in other areas
with signs indicating two-way radios should be turned
off. Construction crews often use remote-control RF
devices to set off explosives.

Turn your phone off when you’re in any area that has
a potentially explosive atmosphere. Although it’s rare,
your phone and accessories could generate sparks.
Sparks can cause an explosion or fire, resulting in
bodily injury or even death. These areas are often, but
not always, clearly marked. They include:

• Fueling areas such as gas stations.

• Below deck on boats.

• Fuel or chemical transfer or storage facilities.

• Areas where the air contains chemicals or particles

such as grain, dust, or metal powders.

• Any other area where you would normally be

advised to turn off your vehicle’s engine.

Note: Never transport or store flammable gas, flammable

liquids, or explosives in the compartment of your
vehicle that contains your phone or accessories.

Restricting Children’s Access to Your Phone

Your phone is not a toy. Do not allow children to play
with it as they could hurt themselves and others,
damage the phone or make calls that increase your
Sprint invoice.

Important Health Information and
Safety Precautions

When using this product, the safety precautions below
must be taken to avoid possible legal liabilities and
damages.

Retain and follow all product safety and operating
instructions. Observe all warnings in the operating
instructions on the product.

To reduce the risk of bodily injury, electric shock, fire,
and damage to the equipment, observe the following
precautions.

Electrical Safety

This product is intended for use when supplied with
power from the designated battery or power supply
unit. Other usage may be dangerous and will invalidate
any approval given to this product.

4 Important Safety Information

Important Safety Information 5

Safety Precautions for Proper Grounding
Installation

CAUTION:

equipment can result in an electric shock to your device.
This product is equipped with a USB Cable for

connecting with desktop or notebook computer. Be
sure your computer is properly grounded (earthed)
before connecting this product to the computer.
The power supply cord of a desktop or notebook
computer has an equipment-grounding conductor
and a grounding plug. The plug must be plugged
into an appropriate outlet which is properly installed
and grounded in accordance with all local codes and
ordinances.

Connecting to improperly grounded

Safety Precautions for Power Supply Unit

• Use the correct external power source

A product should be operated only from the type
of power source indicated on the electrical ratings
label. If you are not sure of the type of power source
required, consult your authorized service provider or

local power company. For a product that operates
from battery power or other sources, refer to the
operating instructions that are included with the
product.

This product should be operated only with the
following designated power supply unit(s).

AC Adapter: HTC, TC U250

• Handle battery packs carefully

This product contains a Lithium-ion polymer or
Lithium-ion battery. There is a risk of fire and burns
if the battery pack is handled improperly. Do not
attempt to open or service the battery pack. Do
not disassemble, crush, puncture, short external
contacts or circuits, dispose of in fire or water, or
expose a battery pack to temperatures higher than
60˚C (140˚F).

WARNING: To reduce risk of fire or burns, do
not disassemble, crush, puncture, short external
contacts, expose to temperature above 60° C
(140° F), or dispose of in fire or water. Recycle or
dispose of used batteries according to the local
regulations or reference guide supplied with your
product.

Take Extra Precautions

• Keep the device dry and away from water or any

liquid as it may cause a short circuit.

• The phone should only be connected to products

that bear the USB-IF logo or have completed the
USB-IF compliance program.

• Only use the battery with a charging system that has

been qualified with the system per this standard,
IEEE-Std-1725. Use of an unqualified battery or
charger may present a risk of fire, explosion, leakage
or other hazard.

• Avoid dropping the phone. If the phone or battery

is dropped, especially on a hard surface, and the
user suspects damage, take it to a service centre for
inspection.

• If the battery leaks:
▪ Do not allow the leaking fluid to come in contact

with skin or clothing. If already in contact, flush
the affected area immediately with clean water
and seek medical advice.

▪ Do not allow the leaking fluid to come in contact

with eyes. If already in contact, DO NOT rub; rinse
with clean water immediately and seek medical
advice.

6 Important Safety Information

Important Safety Information 7

▪ Take extra precautions to keep a leaking battery

away from fire as there is a danger of ignition or
explosion.

Electrical Safety

• Accessories

always switch off your phone wherever the use of a
phone is prohibited. Use of your phone is subject to
safety measures designed to protect users and their
environment.

• Protect your phone

▪ Use only approved accessories.
▪ Do not connect with incompatible products or

accessories.

• Connection to a car

Seek professional advice when connecting a phone
interface to the vehicle electrical system.

• Faulty and damaged products
▪ Do not attempt to disassemble the phone or its

accessory.

▪ Only qualified personnel must service or repair

the phone or its accessory.

General Precautions

You alone are responsible for how you use your
phone and any consequences of its use. You must

8 Important Safety Information

• Avoid hot areas

The product should be placed away from heat
sources such as radiators, heat registers, stoves, or
other products (including amplifiers) that produce
heat.

Avoid using your device after a dramatic
change in temperature

When you move your device between environments
with very different temperature and/or humidity

▪ Do not use harsh chemicals, cleaning solvents, or

aerosols to clean the device or its accessories.

▪ Do not attempt to disassemble your phone or its

accessories, only authorised personnel must
do so.

ranges, condensation may form on or within the
device. To avoid damaging the device, allow
sufficient time for the moisture to evaporate before
using the device.

NOTICE: When taking the device from low­temperature conditions into a warmer environment
or from high-temperature conditions into a cooler
environment, allow the device to acclimate to room
temperature before turning on power.

• Avoid pushing objects into product

Never push objects of any kind into cabinet slots or
other openings in the product. Slots and openings
are provided for ventilation. These openings must
not be blocked or covered.

• Adjust the volume

Turn down the volume before using headphones or
other audio devices.

• Cleaning

Unplug the product from the wall outlet before
cleaning. Do not use liquid cleaners or aerosol

Important Safety Information 9

cleaners. Use a damp cloth for cleaning, but NEVER
use water to clean the LCD screen.

Regulatory Agency Identifications

For regulatory identification purposes, your product is
assigned a model number of PO88100.

To ensure continued reliable and safe operation of
your device use only the HTC qualified HAC with your
PO88100: Battery Pack, model number BN07100.

Operating temperature range: 32°F to 104°F (0°C to
40°C)

FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices

The FCC has adopted rules to ensure reasonable
access to telecommunications services for persons
with hearing disabilities. As part of this effort, the
industry uses a rating system for wireless phones to
help hearing device users find phones that may be
compatible with their hearing devices (hearing aids
and cochlear implants). This hearing aid compatibility

(HAC) rating system is described in the American
National Standards Institute (ANSI) C63.19 standard
and includes the following ratings:

M-Ratings: Used for phones that use acoustic
coupling with hearing devices that are not operating
in telecoil mode. Phones rated M3 or M4 meet FCC
HAC requirements and are less likely to generate
interference with hearing devices than phones with
lower ratings. M4 is the better/higher of the two ratings.
Your HTC 8XT is rated M4.

T-Ratings: Used for phones that use inductive coupling
with hearing devices operating in telecoil mode.
Phones rated T3 or T4 meet FCC HAC requirements
and are more likely to be usable with a hearing aid’s
telecoil than phones that are not rated. T4 is the better/
higher of the two ratings. Your HTC 8XT is rated T4.

This phone has been tested and rated for use with
hearing aids for some of the wireless technologies
that it uses. However, there may be newer wireless
technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to

10 Important Safety Information

try the different features of this phone thoroughly and in
different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise.

HAC ratings are not guarantees. Results will vary
depending on the user’s hearing device and hearing
loss. Trying out a phone with your hearing device is the
best way to evaluate it for your personal needs.

Hearing aid devices may receive HAC ratings similar to
the HAC ratings that measure immunity to interference
noise from wireless phones. Ask your hearing
healthcare professional for the rating of your hearing
aid.

Sprint further suggests you experiment with multiple
phones while in the store to find the one that works best
with your hearing aid device. Should you experience
interference or find the quality of service unsatisfactory
after purchasing your phone, promptly return it to the
store within 14 days of purchase. (A restocking fee may
be applied to exchanges. Visit
details.) You can find more information about hearing
aid compatibility at:

sprint.com/returns for

fcc.gov, fda.gov, and

accesswireless.org. You can also contact Sprint or the

manufacturer of this phone for information on hearing
aid compatibility.

Getting the Best Hearing Device Experience
With Your Phone

To further minimize interference:

• Set the phone’s display and keypad backlight

settings to ensure the minimum time interval.

• Position the phone so the internal antenna is farthest

from your hearing aid.

• Move the phone around to find the point with least

interference.

Caring for the Battery

Protecting Your Battery

The guidelines listed below help you get the most out
of your battery’s performance.

• Recently there have been some public reports of

wireless phone batteries overheating, catching

Important Safety Information 11

fire, or exploding. It appears that many, if not all, of
these reports involve counterfeit or inexpensive,
aftermarket-brand batteries with unknown or
questionable manufacturing standards. Sprint is
not aware of similar problems with Sprint phones
resulting from the proper use of batteries and
accessories approved by Sprint or the manufacturer
of your phone. Use only Sprint-approved or
manufacturer-approved batteries and accessories
found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-866-7509 to order.
They’re also available at
Buying the right batteries and accessories is the
best way to ensure they’re genuine and safe.

sprint.com/accessories.

• In order to avoid damage, charge the battery only in

temperatures that range from 32° F to 104° F (0° C
to 40° C).

• Don’t use the battery charger in direct sunlight or in

high humidity areas, such as the bathroom.

• Never dispose of the battery by incineration.

• Keep the metal contacts on top of the battery clean.

• Don’t attempt to disassemble or short-circuit the

battery.

• The battery may need recharging if it has not been

used for a long period of time.

• It’s best to replace the battery when it no longer

provides acceptable performance. It can be
recharged hundreds of times before it needs
replacing.

• Don’t store the battery in high temperature areas for

long periods of time. It’s best to follow the storage
rule:

▪ -4° F to 104° F (-20° C to 40° C)

Disposal of Lithium Ion (Li-Ion) Batteries

Do not handle a damaged or leaking Li-Ion battery as
you can be burned.

For safe disposal options of your Li-Ion batteries,
contact your nearest Sprint authorized service center.

Special Note: Be sure to dispose of your battery

properly. In some areas, the disposal of batteries in
household or business trash may be prohibited.

Radio Frequency (RF) Energy

Understanding How Your Phone Operates

Your phone is basically a radio transmitter and receiver.
When it’s turned on, it receives and transmits radio
frequency (RF) signals. When you use your phone, the
system handling your call controls the power level.

Knowing Radio Frequency Safety

The design of your phone complies with updated
NCRP standards described below.

In 1991–92, the Institute of Electrical and Electronics
Engineers (IEEE) and the American National
Standards Institute (ANSI) joined in updating
ANSI’s 1982 standard for safety levels with respect
to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities,
government health agencies and industries

developed this updated standard after reviewing
the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this
updated standard in a regulation. In August 1996, the
FCC adopted hybrid standard consisting of the existing
ANSI/IEEE standard and the guidelines published
by the National Council of Radiation Protection and
Measurements (NCRP).

Body-Worn Operation

To maintain compliance with FCC RF exposure
guidelines, if you wear a handset on your body, use
a Sprint-supplied or Sprint-approved carrying case,
holster or other body-worn accessory. If you do not
use a body-worn accessory, ensure the antenna is at

7/24 inch (1.0 centimeters) from your body when

least
transmitting. Use of non-Sprint-approved accessories
may violate FCC RF exposure guidelines.

For more information about RF exposure, visit the FCC
website at fcc.gov.

FCC RF Radiation Exposure Statement

This equipment has been tested and found to comply
with co-location compliance requirements for built-in
Bluetooth and WLAN. This equipment must not be
co-located or operated in conjunction with any other
antenna or transmitter.

Specific Absorption Rates (SAR) for
Wireless Phones

The FCC’s RF exposure standards employ a unit of
measurement known as the Specific Absorption Rate
(SAR).

The SAR value of a phone is the result of an extensive
testing, measuring and calculation process. It does
not represent how much RF the phone emits. All
phone models are tested at their highest value in strict
laboratory settings. But when in operation, the SAR
of a phone can be substantially less than the level
reported to the FCC. This is because of a variety of
factors including its proximity to a base station antenna,

12 Important Safety Information

Important Safety Information 13

phone design and other factors. What is important
to remember is that each phone meets strict federal
guidelines. The FCC states that comparing the SAR
values of different devices as an indicator of safety
may be misleading (for more information, see the
FCC’s website at

devices-and-health-concerns).

All phones must meet the federal standard, which
was designed to incorporate a substantial margin of
safety. The FCC considers devices with SAR values at
or below the federal standard of 1.6 W/kg to be safe for
use by the public.

The highest reported SAR values of the HTC 8XT/
PO88100 are:

Head: 0.77 W/kg@1g
Body: 1.03 W/kg@1g

http://www.fcc.gov/guides/wireless-

FCC Radio Frequency Emission

This phone meets the FCC Radio Frequency Emission
Guidelines.

14 Important Safety Information

FCC ID number: NM8PO88100

More information on the phone’s SAR can be found
from the following FCC website:

http://fcc.gov/oet/ea/.

FCC Notice

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.

Operation on the 5.15-5.25 GHz frequency band is
restricted to indoor use only. The FCC requires indoor
use for the 5.15-5.25 GHz band to reduce the potential
for harmful interference to co-channel Mobile Satellite
Systems. Therefore, it will only transmit on the 5.25-

5.35 GHz, 5.47-5.75 GHz and 5.725-5.825 GHz band
when used outdoors.

Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.

Note: This equipment has been tested and found to

comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.

However, there is no guarantee that interference will not
occur in a particular installation.

If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

Owner’s Record

The model number, regulatory number, and serial
number are located on a nameplate inside the battery
compartment. Record the serial number in the space
provided below. This will be helpful if you need to
contact us about your phone in the future.

Model: PO88100

Serial No.:

Proprietary Notice

© 2013 HTC Corporation. All rights reserved. HTC and
the HTC logo are trademarks of HTC Corporation.

• Reorient the direction of the internal antenna.

Important Safety Information 15

Disposing notice:

Disposing of Your Phone

Like many electronic devices, your phone contains
materials and substances that may be hazardous to the
environment if not properly disposed of. Additionally,
discarding a mobile phone in a landfill may be illegal
in some jurisdictions. For information on how to safely
dispose of your phone, please refer to Sprint’s recycling
information at
dispose of this phone through HTC’s free mail-back
program at

sprint.com/recycle. You may also safely

freeurecycle.com.

Manufacturer’s Warranty

Your device has been designed to provide you with
reliable, worry-free service. If for any reason you have
a problem with your equipment, please refer to the
manufacturer’s warranty in this section.

For information regarding the terms and conditions of
service for your device, please visit
Sprint Customer Service at

Manufacturer’s Warranty

12 Month Limited Warranty

HTC Corporation (the Company) warrants to the
original retail purchaser of this HTC handheld
portable cellular telephone, that should this product
or any part thereof during normal consumer usage
and conditions, be proven defective in material or
workmanship that results in product failure within the

sprint.com or call

1-888-211-4727.

first twelve (12) month period from the date of purchase,
such defect(s) will be repaired or replaced (with new or
rebuilt parts) at the Company’s option, without charge
for parts or labor directly related to the defect(s).

The antenna, keypad, display, rechargeable battery
and battery charger, if included, are similarly warranted
for twelve (12) months from date of purchase.

This Warranty extends only to consumers who
purchase the product in the United States or Canada
and it is not transferable or assignable.

This Warranty does not apply to:

(a) Product subjected to abnormal use or
conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper
installation or repair or improper storage;

(b) Product whose mechanical serial number or
electronic serial number has been removed, altered
or defaced;

16 Important Safety Information

Manufacturer's Warranty 17