This device was tested for typical body-worn operations per the FCC’s radio frequency (RF)
safety requirements. To comply with these RF exposure requirements, use a belt-clip, holster,
or similar accessory with this device to maintain a minimum separation distance of 1.0 cm
between the user’s body and the handset, with the device oriented with either the front or back
of the device facing towards the user’s body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these requirements may not ensure
compliance with FCC RF exposure guidelines and their use should be avoided.
20130206 For FCC Certification
20130206 For FCC Certification
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
The following illustrations outline your phone’s primary external features, keys, and buttons.
Front panel
Back panel
Get Started 1
20130206 For FCC Certification
20130206 For FCC Certification
Charge Your Phone
You must first charge the battery to begin setting up your phone.
1. Plug one end of the USB cable to the AC adapter.
2. Plug the other end of the USB cable into the charger/accessory jack on the bottom panel
of your phone.
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone’s battery should have enough charge for the device to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
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20130206 For FCC Certification
4. Press the Power button ( ) to turn the phone on.
Your device will search for Sprint service, and begin the setup application.\
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•Touch Activate to override auto-activation and start the manual activation
wizard.
•Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Get Started 3
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20130206 For FCC Certification
Complete the Setup Application
Walk through the on-device setup to choose your phone language, Internet connection, select
how you want to set up your new phone, and more. Touch Start to begin. Touch Next or Skip
to skip any of the screens.
● Connect to Wi-Fi. Connect to a Wi-Fi® network. For more information, see
● Set up phone. Select how you want to set up your new phone.
Set up from scratch. Use the HTC Get Started service to set up your accounts and
personalize your new phone from your computer. Your phone shows you the URL of
the HTC Get Started site and a pair code. On your computer’s web browser, just go
to the URL and enter the pair code to start your web setup. You need an HTC
Account to save your accounts and settings on the Web and download them to your
phone. To find out more about HTC Get Started and HTC Account, see the Help and
FAQ on the HTC Get Started site:
Restore, transfer, or import content. If you already finished the HTC Get Started
setup before turning on your new phone, just download your web setup by selecting
Apply HTC Get Started setup. Or if you have content from an old phone, you can
choose to do a direct phone-to-phone transfer. See
Phone
●Accounts & sync. Set up your email and social network accounts including Google,
Exchange ActiveSync® Mail, Dropbox, Facebook, Flickr®, Hotmail®, and HTC Watch™.
For more information, see
.
Accounts & Sync.
XXX.
Transfer Content To Your New
Wi-Fi.
Note: You do not need to sign up for a Google Account to use your phone. However, to
download applications from Google Play™ or chat in Google Talk™, you must link your
phone to a Google Account.
●Dropbox. Create a new or sign in to your Dropbox account and enjoy a free 25GB
Dropbox space. See Dropbox for more information. Additional terms and requirements
may apply (including a subscription fee) after your two year trial ends.
●Tell HTC. Choose whether to allow HTC to collect anonymous data in the background
about how you use your phone.
●Google location. Turn on Google® location services. For more information, see
Location.
●HTC Backup. To make it easier for you to back up and restore content from your phone
to another HTC phone in the future, select Back up phone daily.
●Personalize. Give your new phone a name, and then touch Finish.
Get Started 4
20130206 For FCC Certification
20130206 For FCC Certification
Note: Some features that need to connect to the Internet such as location-based services and
auto-sync of your online accounts may incur extra data fees. Don’t worry. You can
enable or disable them in Settings later on.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Touch > . (If your screen is locked, press to turn on the display and then
drag up or flick an empty space up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note:Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Transfer Content To Your New Phone
You can easily transfer content — contacts, messages, calendar events, music, photos, videos,
and more — from other phones or your computer to your new phone using the HTC Transfer
Tool, Bluetooth, or direct USB connection.
Transfer Content from an Android Phone with Data Connection
On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your
content to your new HTC phone.
Note: You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone.
If your old phone has Android version 2.2 or an earlier version, you need to use
Bluetooth® transfer. See XXX.
1. Do one of the following:
If you’re setting up your new HTC phone for the first time, choose to transfer content,
and then select Transfer from old phone on the Set up phone screen.
Go to Settings, and then touch Transfer content.
Get Started 5
20130206 For FCC Certification
20130206 For FCC Certification
2. Choose whether to transfer from an old HTC phone or other Android phone.
3. Follow the suggestions shown on your new phone to download and install the HTC
Transfer Tool to your old phone.
4. Follow the instructions on the two phones to connect them. When you see a PIN on your
old phone, make sure the same PIN also appears on your new phone before you
continue.
5. On your old phone, choose the types of content you want to transfer, and then touch
Start.
6. Wait for the transfer to finish.
Transfer Content from an Android Phone without Data Connection
If your old Android phone has no data connection, turn on Wi‑Fi and connect to the hotspot that
you see on your new HTC phone. You’ll then need to download the HTC Transfer Tool from an
HTC webpage on your Web browser.
1. After turning on Wi‑Fi, connect your old phone to the hotspot that’s shown on your new
phone (for example, HTC Transfer Tool 1234).
2. Go to Settings > Security, and then select the Unknown sources option to allow the
download and installation of the tool through your web browser.
3. Access the HTC webpage on your Web browser. Depending on the type of Android
phone that you have:
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20130206 For FCC Certification
The Web browser automatically opens to the HTC webpage if you’re using an HTC
phone.
You need to slide the Notifications panel open, and then touch Sign in to Wi-Fi
network if you’re using another Android phone.
4. Touch the download button on the HTC webpage.
5. Slide the Notifications panel open again, and wait until you see a notification that shows
the Transfer_tool.apk has been downloaded.
6. Touch the Transfer_tool.apk notification to install the HTC Transfer Tool.
7. After installation is complete, open the HTC Transfer Tool.
8. Choose the types of content you want to transfer, and then touch Start.
9. Wait for the transfer to finish.
Transfer Content From Your Old Phone Using Bluetooth
Use Bluetooth to transfer contacts from an iPhone®, a phone that has Android version 2.2 (or
earlier version), or other types of phones.
Note: Depending on the capabilities of your old phone, you may be able to transfer not only
contacts but also other data such as calendar events and text messages to your new
HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. Do one of the following:
If you’re setting up your new phone for the first time, choose to transfer content, and
then select Transfer from old phone on the Set up phone screen.
Go to Settings, and then touch Transfer content.
2. Touch iPhone or Other, and then choose your old phone’s name and model.
3. On your old phone, turn Bluetooth on and set it to discoverable mode.
4. Follow the onscreen instructions on your old and new phones to pair them.
5. Choose the types of data you want to transfer.
6. Wait for the transfer to finish.
Transfer Content Between Your Phone and Computer
There are two ways you can transfer content to or from your computer.
Get Started 7
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20130206 For FCC Certification
● Connect your phone to your computer. Your computer will recognize it just like any
removable USB drive, and you can copy your media between them.
● Download and use the HTC Sync Manager software on your computer. You can set it up
to automatically get music, photos, and videos off your phone to your computer. You can
also sync playlists from your computer to the phone. If you have an iPhone, you can
even connect it and transfer the camera roll (photos and videos) to your computer. Then
reconnect your phone and copy them over.
Ways of Transferring Contacts and Other Content into Your Phone
Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content
to your phone.
● Sync with your computer. Use HTC Sync Manager to sync contacts, documents,
playlists, and more between your phone and a Windows® or Mac® computer. You can
also use it to transfer contacts, messages, and other content from an iPhone to your
computer, and then to your HTC phone.
●Gmail™. Google® contacts are imported to your phone after you sign in to your Google
Account. You can also create more Google contacts right from your phone.
● Social network accounts. Log in to your favorite social networks to sync contact
information from them.
● Microsoft® Exchange ActiveSync®. Your phone syncs your work contacts from the
Microsoft Exchange ActiveSync Server in your workplace.
● Phone contacts. You can create contacts locally on your phone, if you don’t prefer to
store them on your online accounts.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at
sprint.com.
Get Started 8
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20130206 For FCC Certification
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize purchases.
For more information, or to change your passwords, sign on to
Customer Service at 1-888-211-4727.
sprint.com or call Sprint
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online:
sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Touch > . (If your screen is locked, press to turn on the display and then
drag up or flick an empty space up to unlock the screen.)
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access a summary of your Sprint service plan or get
answers to other questions.
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20130206 For FCC Certification
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Touch > , and then touch .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Touch > , and then touch .
For more information or to see the latest in products and services, visit us online at sprint.com.
Get Started 10
20130206 For FCC Certification
20130206 For FCC Certification
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations below outline your phone’s basic layout.
Front panel
1. Home lets you display the main Home screen. When the screen is active:
Double-tap to select a recently-opened app.
Touch and hold to open Google Search.
2. Microphone allows other callers to hear you clearly when you are speaking to them.
3. Back lets you return to the previous screen, or close a dialog box, options menu, the
Notifications panel, or onscreen keyboard. You can also configure this key to open the
Menu while you're in an app.
Phone Basics 11
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