HTC One Verizon User Guide
User Guide
2 Contents
Contents
Unboxing
HTC One 14
Charging the battery 15
Switching the power on or off 16
Want some quick guidance on your phone? 17
Setting up your phone
Setting up your new phone for the first time 18
Transferring content from an Android phone 19
Transferring content from an iPhone 21
Transferring contacts from your old phone through Bluetooth 21
Getting contacts and other content into HTC One 22
Transferring photos, videos, and music between your phone and
computer 23
Home screen 24
Getting to know your settings 24
Updating your phone's software 25
Your first week with your new phone
About your phone 27
Contents 3
Basics 31
Home screen feeds 46
Notifications 50
Working with text 53
Battery 62
Camera and Gallery
Camera 67
Gallery 76
Personalizing
Making HTC One truly yours 94
Changing your wallpaper 94
Adding a widget to your Home screen 95
Adding apps and other shortcuts on your Home screen 97
Rearranging or removing widgets and icons on your Home screen 97
Personalizing the launch bar 99
Grouping apps into a folder 100
Adding a Home screen panel 101
Changing your ringtone, notifications, and sounds 102
Rearranging application tabs 102
Customizing the lock screen style 103
Hiding missed calls and messages on the lock screen 103
Setting up a face unlock on your phone 103
4 Contents
Phone calls
Making a call with Smart dial 105
Dialing an extension number 106
Returning a missed call 107
Using Speed dial 107
Calling a phone number in a text message 108
Calling a phone number in an email 108
Calling a phone number in a Calendar event 108
Making an emergency call 109
Receiving calls 110
What can I do during a call 111
Setting up a three-way call 113
Changing ringtone settings 113
Checking calls in the Call History 114
Global Ready 116
Your Verizon Wireless SIM card 117
Using Assisted dialing 119
Changing the HTC One network connection 121
Messages
Sending a text message (SMS) 122
Sending a multimedia message (MMS) 123
Sending a group message 125
Resuming a draft message 127
Contents 5
Replying to a message 128
Saving a text message in the Tasks app 129
Forwarding a message 130
Viewing and saving an attachment from a multimedia message 130
WAP push messages 131
Copying a text message to your SIM card 132
Deleting messages and conversations 132
Search and web browser
Searching HTC One and the Web 134
Getting instant information with Google Now 136
Browsing the Web 139
Bookmarking a webpage 143
Using your browsing history 144
Clearing your browsing history 145
Entertainment
Music 146
TV 153
Wireless display 161
Storage
Types of storage 164
6 Contents
Copying files to or from HTC One 165
Making more storage space 165
Encrypting data on HTC One 167
Sync, backup, and reset
Online sync 168
Backup 171
HTC Sync Manager 177
Reset 185
People
Your contacts list 188
Setting up your profile 191
Adding a new contact 191
Editing a contact’s information 193
Getting in touch with a contact 193
Importing or copying contacts 194
Merging contact information 195
Sending contact information 197
Contact groups 198
Email
Gmail 200
Contents 7
Mail 202
Travel and maps
Location settings 211
Google Maps 211
HTC Car 218
VZ Navigator 223
Google Play and other apps
Getting apps 225
Essential apps 228
Fun apps 236
Productivity apps 240
Internet connections
Data connection 248
Managing your data usage 249
Wi‑Fi 252
Wi‑Fi Enhanced Connectivity 254
Connecting to a virtual private network (VPN) 254
Using HTC One as Mobile Hotspot 256
Sharing your mobile data connection by USB tethering 258
Connecting to the Internet through a computer 259
8 Contents
Wi‑Fi printing 260
Wireless sharing
Connecting a Bluetooth headset 263
Unpairing from a Bluetooth device 265
Where sent information is saved 265
Receiving files using Bluetooth 266
Sharing content with NFC 268
Settings and security
Turning Airplane mode on or off 272
Turning automatic screen rotation off 273
Adjusting the time before the screen turns off 274
Adjusting the screen brightness manually 274
Playing a sound when selecting onscreen items 274
Changing the display language 275
Accessibility settings 275
Magnifying your phone's screen 275
Working with certificates 277
Assigning a PIN to help protect your SIM card 278
Setting a screen lock to help protect HTC One 279
Checking your phone's HTC Sense version 280
Navigating HTC One with TalkBack 281
Trademarks and copyrights
Index
Contents 9
10 IMPORTANT CUSTOMER INFORMATION
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this
unique device are provided by various device manufacturers, operating
system, software and application developers (e.g. Google®, Motorola,
Microsoft®, Palm, Research In Motion). If you use, link to or download such a
service, or an application such as a non-Verizon Wireless location based
GPS-type service, chat room, marketplace or social network from this
device, you should carefully review the terms of such service or
application. If you use any of these non-Verizon Wireless services or
applications, personal information you submit may be read, collected, or
used by the service or application provider and/or other users of those
forums.
Verizon Wireless is not responsible for your use of those applications or
information you choose to submit or share with others. Specific terms and
conditions, terms of use, and privacy policies apply to those applications
and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any
location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and
certain other specifically identified terms govern your use of any Verizon
Wireless products and services.
Conventions used in this guide 11
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and
important information:
This is a note. A note often gives additional information, such as
what happens when you choose to do or not to do a certain
action. A note also provides information that may only be
applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular
step or procedure, or lets you know of an option that you may find
helpful.
This indicates important information that you need in order to
accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information
that you need to be careful about to prevent potential problems.
12 Important RF Notice
Important RF Notice
This device was tested for compliance with the applicable FCC and
Industry Canada specific absorption rate (SAR) limits for radio
frequency (RF) exposure during typical body-worn operations. To
ensure that RF exposure levels remain at or below the tested levels,
use a belt-clip, holster, or similar accessory that maintains a
minimum separation distance of 1.0 cm between your body and the
device, with either the front or back of the device facing towards
your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these
specifications may not ensure compliance with applicable SAR limits
and their use should be avoided.
Important note on recoverable data 13
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased
from your device may still be recoverable by third-party data recovery
software. Even a factory reset may not permanently erase all data from
your phone, including personal information.
14 Unboxing
Unboxing
HTC One
1. BACK
2. USB connector
3. HOME
4. Dual speakers
5. VOLUME
6. Front camera
7. 3.5mm headset jack
8. POWER/IR
9. Proximity sensor
10. Notification LED
11. Tray eject hole/SIM card
tray
Unboxing 15
If you want to use a screen protector, please don’t cover and block
the proximity sensor. A dedicated screen protector for HTC One
that already has a small opening for the sensor can be purchased
through any Verizon Wireless store or online at
www.verizonwireless.com.
Charging the battery
Before you turn on and start using HTC One, it is recommended that you
charge the battery.
Use only the adapter and the USB cable that came with HTC One
to charge the battery. When the battery power is too low, make
sure to use the power adapter to charge, not the USB cable
connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
16 Unboxing
3. Plug in the power adapter to an electrical outlet to start charging
the battery.
§ As a safety precaution, the battery may stop charging to avoid
overheating.
§ When you're using the Internet and charging the battery, HTC
One may become warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical
outlet after you finish charging.
Switching the power on or off
Switching the power on
Press and hold the POWER button until HTC One vibrates.
When you turn on HTC One for the first time, you’ll need to set it
up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on. If
you've set up a lock screen, you need to unlock it.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Unboxing 17
Want some quick guidance on your phone?
Exploring HTC One
Tips & Help lets you get the most out of HTC One in seconds.
§ Ever have the feeling that you're not getting the most out of your
phone? Browse through the friendly walkthroughs on Tips & Help
to learn how. The topics range from intro to advanced and the Tips
& Help feed on the Home screen even recommends topics that you
might like.
§ Need to know how to do something right away? Just type in some
keywords and get clear, up-to-date answers right on HTC One.
To open Tips & Help from the Home screen, tap
If you haven't downloaded Tips & Help content yet, or if there's updated
content available, just tap the download link to get it.
To change the sync settings of Tips & Help, tap > Update
settings.
Searching Tips & Help
1. In Tips & Help, tap , and then enter the words you want to search
for.
2. Tap a search result to jump straight to that item.
> Help > Tips & Help.
18 Setting up your phone
Setting up your phone
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to
set it up.
You can enable TalkBack to navigate by spoken feedback before
selecting the language. Draw a square in the clockwise direction
on the screen and then tap OK. To find out more, see Navigating
HTC One with TalkBack on page 281.
Walk through the on-device setup to restore your contacts, set up your
email accounts, turn on location sharing, and more.
Some features that need to connect to the Internet such as
location-based services and auto-sync of your online accounts
may incur extra data fees. To avoid incurring data fees, disable
these features under Settings. For more information on location
services, see Turning location services on or off on page 211.
Setting up your phone 19
Transferring content from an Android phone
On your old Android™ phone, download the HTC Transfer Tool and use it to
transfer your content to your new HTC phone. The types of locally stored
content on your old phone that the tool can transfer include contacts,
messages, calendar events, web bookmarks, music, photos, and videos.
Some settings can also be transferred.
§ You need Android version 2.3 or later to use the HTC Transfer
Tool on your old phone.
§ If your old phone has Android version 2.2 or an earlier version,
you need to use Bluetooth® transfer. For details, see Transferring
contacts from your old phone through Bluetooth on page 21.
1. Go to Settings, and then tap Transfer content.
2. Choose whether to transfer from an old HTC Android phone or
other Android phone.
3. Tap Full transfer.
4. Follow the steps shown on your new phone to download the HTC
Transfer Tool from Google Play™ to your old phone, install it, and
open the tool.
5. When you see a PIN on your old phone, make sure the same PIN
also appears on your new phone before you continue.
20 Setting up your phone
If the PIN code doesn't appear, this may mean that your old phone
is unable to connect to your new phone. If this happens, tap
Unable to establish a connection on your new phone to use
Bluetooth for transferring contacts from your old phone.
6. On your old phone, tap Next, choose the types of content you want
to transfer, and then tap Start.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Setting up your phone 21
Transferring content from an iPhone
If you have an iPhone®, it's fast and easy to transfer your contacts,
messages, and other content when you use HTC Sync Manager.
To find out how, see Transferring iPhone content to your HTC phone on
page 179.
If you only need to migrate your contacts, you can also use Bluetooth
transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 21.
Transferring contacts from your old phone through Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has
Android version 2.2 (or earlier version), or other types of phones.
Depending on the capabilities of your old phone, you may be able to
transfer not only contacts but also other data such as calendar events and
text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an
iPhone.
1. Go to Settings, and then tap Transfer content.
2. Choose whether to transfer from an Android phone, iPhone, or
other phone types. If you chose to transfer from an Android phone,
tap Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable
mode.
22 Setting up your phone
5. Follow the onscreen instructions on your old and new phones to
pair them and start the data transfer.
Getting contacts and other content into HTC One
There are several ways you can add contacts to HTC One.
Sync with your
computer
Use HTC Sync Manager to sync contacts, documents,
playlists, and more between HTC One and your
computer running a Windows® or Mac OS® operating
system.
You can also use it to transfer contacts, messages, and
other content from an iPhone to your computer, and
then to your HTC One.
™
Gmail
Google contacts are imported to HTC One after you
sign in to your Google Account. You can also create
more Google contacts right from HTC One.
Social network
accounts
Microsoft
Exchange
ActiveSync
Log in to your favorite social networks to sync contact
information from them.
HTC One syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
®
Phone contacts You can create contacts locally on HTC One, if you
don't prefer to store them on your online accounts.
SIM card If you have an existing Verizon Wireless microSIM card,
you can copy all of your SIM contacts to HTC One.
Setting up your phone 23
Transfer tool Use the Transfer tool to transfer not only your
Backup
AssistantSM Plus
contacts, but also calendar events and text messages
from your old phone to HTC One.
When you sign up for this free service, you can
automatically back up and sync contacts with the
Backup Assistant Plus server.
Transferring photos, videos, and music between your phone and computer
There are two ways you can transfer your media from or to your computer.
§ Connect HTC One to your computer. Your computer will recognize
it just like any removable USB drive, and you can copy your media
between them.
§ Download and use the HTC Sync Manager software on your
computer. You can set it up to automatically get music, photos, and
videos off HTC One to your computer. You can also sync playlists
from your computer to the phone.
If you have an iPhone, you can even connect it and transfer the
camera roll (photos and videos) to your computer. Then reconnect
HTC One and copy them over.
Tired of keeping copies of your media in several places? Use online storage
services to put your media in one place so you can manage them
anywhere — on your computer, HTC One, and other mobile devices.
Go to Settings, and then tap Accounts & sync >
online storage accounts are available on HTC One and sign in to the one
you want to use. Use the Gallery app to access media in your online
storage.
to check first what
24 Setting up your phone
Home screen
Your Home screen is where you make HTC One your own.
§ After you've turned on and set up HTC One, you'll see the Feeds
view as the main Home screen. Customize it to show posts from
your social networks, headlines from your favorite news media, and
more. For details, see Checking feeds on your Home screen on
page 46.
§ You can change the apps on the launch bar at the bottom of the
Home screen. See Personalizing the launch bar on page 99.
§ Swipe left and you’ll discover another Home screen panel for
adding your favorite apps, widgets, and more so they’re just a tap
away. And if you need more Home screen panels, you can add
more. For details, see Personalizing on page 94.
Press to return to the Home screen you were last in.
Getting to know your settings
Want to change the ringtone, set up a Wi‑Fi® connection, or add your
accounts? Do this and more in Settings.
1. Open Settings either from the Quick settings panel or the All Apps
screen.
§ With two fingers, swipe down from the status bar to open
Quick settings, and then tap
.
Setting up your phone 25
§ From the Home screen, tap to switch to the All Apps
screen, and then tap Settings.
2. Here are some of the basic settings you can change:
§ Tap the On/Off switch next to an item such as Wi-Fi to turn it
on or off. Tap the item itself to configure its settings.
§ Tap Sound to set a ringtone, choose a sound profile, and
configure incoming call sound settings.
§ Tap Personalize to change the Home screen wallpaper, lock
screen style, and more.
§ Tap Accounts & sync to add and sign in to your different
accounts, such as email, social networks, and more.
§ Tap Security to increase HTC One security, for example with
a screen lock.
Updating your phone's software
HTC One can check and notify you if there’s a new update available. You
can also manually check if there's an available update.
Installing a software update
When Internet connection is on and there's a new software update
available, the update notification icon
1. Slide the Notifications panel open, and then tap the system update
notification.
2. If you don't want to download the update using your data
connection, select Update over Wi-Fi only.
appears in the status bar.
26 Setting up your phone
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC One will restart.
Installing an application update
When Internet connection is on and there's an available update for your
HTC or mobile operator apps, the update notification icon appears in
the status bar.
1. Slide the Notifications panel open, and then tap the update
notification.
The Updates screen opens with the list of application updates to be
installed.
2. Tap an item to view its details, and then tap
3. When you're done reviewing the updates, tap Install. You'll be
asked to restart HTC One if needed.
.
Checking for updates manually
Go to Settings, and then tap Software updates > Check new. HTC One
checks if updates are available.
Your first week with your new phone 27
Your first week with your new phone
About your phone
Features you'll enjoy on HTC One
HTC One gives you options for quick and easy transfer of your old phone's
content such as your contacts, messages, and media.
On this phone, enjoy taking shots with the camera, checking personalized
content with HTC BlinkFeed™, and more.
Easy phone transfer
Easily transfer your contacts, messages, music, photos, videos, and more
from an Android phone to HTC One. See Transferring content from an
Android phone on page 19.
By using HTC Sync Manager, you can even migrate content from an
iPhone. See Transferring iPhone content to your HTC phone on page 179.
Dynamic Home screen
With HTC BlinkFeed, personalize your Home screen with the information
and updates that matter most to you. See a variety of content such as
feeds about news and your interests, social network updates, and more.
The content is refreshed when you're connected to the Internet. See
Checking feeds on your Home screen on page 46.
28 Your first week with your new phone
HTC Zoe
Experience a whole new way of capturing and retouching photos.
§ Capture entire moments with pictures and sound, and watch them
come alive again with HTC Zoe™. See Taking HTC Zoe photos on
page 74.
§ Retouch your HTC Zoe photos or continuous shots with Object
Removal, Always Smile, and Sequence Shot. See Camera and
Gallery on page 67.
New way to share memories
Create highlight videos without editing or share your photos to friends and
family on the fly.
§ Show off the excitement of your event. Video Highlights
automatically selects the highlights of an event from your photos to
create a half-minute show with a musical theme. See Viewing the
highlights of an event on page 80.
§ HTC Share brings together your best photos, regular photos, and a
highlight video so that you can easily share your memories with
friends and family. See Sharing memories through HTC Share on
page 91.
Outstanding camera features
§ With VideoPic®, you can snap a picture while you're shooting video.
See Taking a photo while recording a video (VideoPic) on page
70.
Your first week with your new phone 29
§ Switch to Sweep panorama mode and pan the camera to capture a
wide-angle view of the scenery. See Taking a panoramic photo on
page 75.
§ Use Continuous shooting mode to capture 20 consecutive shots
(or more) of a subject in motion. See Taking continuous camera
shots on page 71.
§ By just tapping the shutter button, take three shots of your subject
at different exposures and combine them into a nice, evenly
exposed photo. Use either the main or front camera to capture
HDR photos.
With the main camera, you can also record HDR videos with
authentic sound quality.
See Using HDR on page 73.
§ With Variable Speed Playback, add a cinematic flair to your videos
by slowing down particular scenes. See Changing the video
playback speed on page 79.
Immerse in music
§ Built-in high quality Beats Audio™ gives you a rich, authentic sound
experience, whether you’re listening to music, watching a video, or
playing a game. To find out more, see Making your music sound
better on page 148.
§ In our HTC Music app, you'll see a visual animation while you're
playing a song. And if lyrics are available, they'll show onscreen.
30 Your first week with your new phone
Entertainment with HTC Sense TV
HTC Sense TV™ brings entertainment to your phone and extends it to your
TV. You can:
§ Access your TV program guide with the TV app. With just one tap,
watch a program on your home TV. See Enjoying TV with HTC One
on page 153.
You can also turn HTC One into a remote control for your TV, settop box (cable box), and home theater. See Setting up your remote
control on page 158.
The TV app is only available in selected countries.
§ Use HTC Media Link HD to wirelessly share your media from HTC
One to your HD TV. See Sharing on a big screen on page 161.
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