HTC One SV Boost Mobile User Guide

User Guide

Table of Contents

Get Started ................................................................................................................................ 1
Your Phone at a Glance ......................................................................................................... 1
Charge Your Phone ................................................................................................................ 2
Complete the Setup Application.............................................................................................. 4
Set Up Voicemail .................................................................................................................... 5
Boost Mobile Account Information and Help ........................................................................... 6
Phone Basics ............................................................................................................................. 8
Your Phone’s Layout .............................................................................................................. 8
Turn Your Phone On and Off .................................................................................................10
Turn Your Screen On and Off ................................................................................................11
Your Phone’s Lock Screen ....................................................................................................12
Touchscreen Navigation ........................................................................................................12
Motion Gestures ....................................................................................................................18
Your Home Screen ................................................................................................................20
Status and Notifications .........................................................................................................26
Enter Text ..............................................................................................................................30
Transfer Content Between Your Phone and Computer ..........................................................35
Table of Contents i
Phone Calls ..............................................................................................................................37
Make Phone Calls .................................................................................................................37
Receive Phone Calls .............................................................................................................40
Visual Voicemail ....................................................................................................................41
Voicemail (Traditional) ...........................................................................................................43
Phone Call Options................................................................................................................44
Internet Calls .........................................................................................................................46
Set Up Speed Dialing ................................................................................................ ............47
Call History ............................................................................................................................48
Settings .....................................................................................................................................50
Table of Contents ii
Wireless & Networks Settings ................................................................................................50
Personalization Settings ........................................................................................................51
Accounts & Sync ...................................................................................................................53
Location & Security Settings ..................................................................................................55
Accessibility Settings .............................................................................................................57
Backup & Reset .....................................................................................................................60
Display Settings .....................................................................................................................62
Table of Contents iii
Beats Audio ........................................................................................................................... 64
Sound Settings ......................................................................................................................64
Call Settings ..........................................................................................................................66
Applications Settings .............................................................................................................67
App Association .....................................................................................................................69
Storage Settings ....................................................................................................................69
Power Settings ......................................................................................................................71
Language & Keyboard Settings .............................................................................................74
Table of Contents iv
Date & Time Settings .............................................................................................................75
Developer Options .................................................................................................................76
Activate This Device ..............................................................................................................76
System Updates ....................................................................................................................76
About Your Phone .................................................................................................................77
People ......................................................................................................................................79
Getting Contacts Into Your Phone .........................................................................................79
Your People List ....................................................................................................................80
Your People App Profile ........................................................................................................81
Add Entries to People App .....................................................................................................82
Merge Entries in People ........................................................................................................84
Contact Information and Conversations .................................................................................86
Manage People Entries .........................................................................................................86
Contact Groups .....................................................................................................................87
Table of Contents v
Use People Widgets ..............................................................................................................88
Send Contact Information ......................................................................................................89
Back Up and Restore Your Contacts .....................................................................................90
Accounts and Messaging ..........................................................................................................92
Gmail .....................................................................................................................................92
Email .....................................................................................................................................95
Text Messaging and MMS ................................................................................................... 105
Table of Contents vi
Social Networking Accounts ................................................................................................ 117
Applications and Entertainment ............................................................................................... 124
Google Play ......................................................................................................................... 124
Navigation ........................................................................................................................... 125
Music ................................................................................................................................... 134
Table of Contents vii
FM Radio ............................................................................................................................. 139
HTC Watch ................................ .......................................................................................... 140
Web and Data ......................................................................................................................... 143
Data Services – Sprint 4G LTE and Sprint 3G Networks ..................................................... 143
Wi-Fi .................................................................................................................................... 147
Virtual Private Networks (VPN) ............................................................................................ 149
Search for Information ......................................................................................................... 150
Browse the Web .................................................................................................................. 153
Table of Contents viii
Camera and Video .................................................................................................................. 161
Using the Camera ............................................................................................................... 161
Access Photos and Videos ................................................................ .................................. 166
Wireless Display .................................................................................................................. 174
Tools and Calendar ................................................................................................................. 176
Calendar .............................................................................................................................. 176
Table of Contents ix
Calculator ............................................................................................................................ 180
Clock & Alarm ...................................................................................................................... 180
Weather ............................................................................................................................... 183
Tasks................................................................................................................................... 184
Dropbox ............................................................................................................................... 188
HTC Sync Manager ................................ ................................................................ ............. 192
Voice Recorder .................................................................................................................... 196
Bluetooth and NFC .............................................................................................................. 197
Table of Contents x
microSD Card ...................................................................................................................... 204
Proprietary Notices and Important Instructions ................................................................ ........ 208
Radio Frequency Exposure Operating Instructions .............................................................. 209
Index ....................................................................................................................................... 210
Table of Contents xi

Get Started

This section gives you all the information you need to set up your phone and Boost Mobile service the first time.

Your Phone at a Glance

The following illustrations outline your phones primary external features, keys, and buttons.
Front panel
Get Started 1
Back panel

Charge Your Phone

You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Hold the phone with the back panel facing you. Lift the back cover from the notch at the bottom of the phone.
Get Started 2
Insert the battery into the compartment, contacts side first.
Replace the back cover. Align the top part of the back cover with the phone, and
then press the sides and the bottom part of the cover until it locks into place. Make sure that there are no gaps or bulges along the sides.
2. Charge your battery.
Get Started 3
Plug one end of the USB cable to the AC adapter. Plug the other end of the USB cable into the charger/accessory jack on the bottom
panel of your phone.
Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone’s battery should have enough charge for the device to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible.
3. Press to turn the phone on.
Your device will search for Boost Mobile service, and begin the setup application.

Complete the Setup Application

Once your phone has been turned on and activated, you will then be guided to the setup process. Touch Next or Skip to skip any of the screens.
Select the language. You can change this later in Settings. For more information, see
Language Settings.
Scheduled sync. Select manual or automatic synchronization of information. For more information, see Accounts & Sync.
Set up Wi-Fi® network. Connect to a Wi-Fi network. For more information, see Wi-Fi.
Get an HTC Account. Create a new or sign in to your existing HTC Account. Sign in
with your HTC Account to easily access HTC features, services, and content.
Tell HTC. Choose whether to allow HTC to collect anonymous data in the background about how you use your phone.
Get Started 4
Use Google location. Turn on Google® location services. For more information, see
Location.
Set up your Dropbox account. Create a new or sign in to your Dropbox account and enjoy a free 25GB Dropbox space. See Dropbox for more information. Additional terms and requirements may apply (including a subscription fee) after your two year trial ends.
Note: Dropbox is a third-party application and is not provided by or associated with HTC
Corporation.
Set up accounts. Set up your email and social network accounts including Google, Exchange ActiveSync® Mail, Dropbox, Facebook, Flickr®, Hotmail®, and HTC Watch. For more information, see Accounts & Sync.
Transfer my stuff. Transfer information from your old phone. You can do this at a later time. For more information, see Transfer Contacts from Your Old Phone.
Note: You do not need to sign up for a Google Account to use your phone. However, to
download applications from Google Play or chat in Google Talk, you must link your phone to a Google Account.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Boost Mobile Voicemail and personal greeting as soon as your phone is activated. Always use a password to help protect against unauthorized access.
1. Touch > . (If your screen is locked, press to turn on the display and then drag the ring up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting.
Note: Voicemail Password Boost Mobile strongly recommends that you create a password
when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Get Started 5

Boost Mobile Account Information and Help

Find out about account passwords and information about managing your account and finding help.
Manage Your Account
Manage your Boost Mobile account from your computer or your Boost Mobile phone.
Online: boostmobile.com
Click My Account and then enter login credentials.
On your Boost Mobile account page, you can do the following:
Re-Boost Online Add more credits to your account using a Re-Boost Card or the Credit Card you set up with Boost Mobile Customer Care.
View Your Profile Find out how much remaining credit you have in your Boost Mobile account.
Update Your Profile Update your profile information such as your home phone, home address, and email address.
View Your Call Records See your call history and how much you spent on each call.
Change Your Account PIN Change the PIN to your account to keep your info safe.
From Your Boost Mobile Phone
1. From the Home screen, touch > Boost Zone.
2. Do any of the following in the Boost Zone app: Touch View Account Information to see your account balance, view and change
your existing Boost plan, review your account activity, and change your voicemail greeting.
 Add more funds to your Boost account with Re-Boost.  Check your voice and data connection by touching I Need Help.  Update your profile by touching I Need Help > Update Profile.  Get help by touching I Need Help > Call Boost.
Get Started 6
Run device diagnostics by touching I Need Help > More Diagnostics. Find out about Boost Mobile events, promotions, and more by touching Get More
From Boost.
Pay your utility bills by touching Pay My Bills. Add credits to other phone accounts with Int’l Mobile Recharge. Explore apps suggested by Boost Mobile.
Get Started 7

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone.

Your Phones Layout

The illustrations below outline your phones basic layout.
Front panel
Power Button lets you turn the phone on or off, turn the screen on or off, restart the phone, or switch your phone to airplane mode.
Front Camera allows you to take photos and videos or start a video call.
Front Indicator Light (LED) shows your phone’s status or pending notifications at a
glance.
Phone Basics 8
Volume Button allows you to adjust the ringer or media volume or adjust the voice volume during a call.
Touchscreen lets you view and control all the features of your phone.
Home Key lets you display the main Home screen. When in standby mode, touch and
hold to open the recently used applications window.
Recent Apps Key lets you select and return to recently opened apps. Press and hold to open available menu options for certain screens and apps.
Charger/Accessory Jack allows you to connect the phone charger or the USB cable (included).
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Microphone allows other callers to hear you clearly when you are speaking to them.
Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or onscreen keyboard.
Earpiece lets you hear the caller and automated prompts.
3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 9
Back panel
Camera Lens lets you take pictures and videos.
Back Cover covers the battery compartment and microSD® card slot.
Speaker lets you hear the different ringers and sounds. The speaker also lets you hear the callers voice in speakerphone mode.
Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off, or how to restart the phone.
Turn Your Phone On
Press and hold .
Turn Your Phone Off
1. Press and hold to open the Power options menu.
Phone Basics 10
Note: When the screen is locked and you press , it will only turn off the screen and not
the phone. You will need to unlock the screen first before you press and hold to turn the phone off. See Turn Your Screen On and Off for details.
2. Touch Power off to turn the phone off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phones memory. Make sure to save your work before restarting the phone.
1. Press and hold for about two seconds.
2. On the Power options menu, touch Restart.
3. In the Restart phone confirmation box, touch Restart.
Note: If the phone hangs and the touchscreen does not respond, press and hold for
about 10 seconds to restart the phone.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press . Pressing again or receiving an
incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
Below are steps for how to unlock your phones screen.
1. To turn the screen on, press .
2. Flick the ring up to unlock the screen.
Phone Basics 11

Your Phones Lock Screen

Aside from protecting the phones screen from unwanted touches and presses, the lock screen also displays important information, updates, and messages at a glance, and provides shortcut icons to your favorite applications.

Unlock the Screen

Unlock the screen to receive an incoming call or to access your phone.
1. When the screen is off, press to show the lock screen.
2. Do any of the following: Flick the ring up to unlock the screen. When you have an incoming call, flicking the
ring up answers the call.
Drag a shortcut icon, a photo, or a message to the ring to unlock the screen and
launch the related application.
Note: If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Security-Screen Lock.

Customize the Lock Screen

You can customize the lock screen style and change the shortcuts that appear on the lock screen.
1. Slide down the Notifications panel, and then touch > Personalize.
2. On the Display tab, touch Lock screen style.
3. Slide your finger left or right to choose a lock screen style.
4. Touch the lock screen style to see a preview. If you want to further customize it, touch Settings.
5. Touch Apply.
Tip: The shortcuts on the lock screen are the same apps as the ones on your Home screens
launch bar. To change them, youll have to replace the apps on the launch bar.

Touchscreen Navigation

Your phones touchscreen lets you control actions through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply touch them with your finger.
Phone Basics 12
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Phone Basics 13
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Phone Basics 14
Pinch and Spread
―Pinch‖ the screen using your thumb and forefinger to zoom out, or ―spread‖ the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Phone Basics 15
Two-finger Scrolling
In some applications that have sorting, like Mail or People, you can use two fingers to scroll the screen. The screen displays the sorting order, and you can easily scroll to the information you want.
Press and Flick
On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another
Phone Basics 16
finger.
Three-finger Scrolling
Swipe up using three fingers to share content such as photos, videos, and music from your phone to your TV or speakers.
Phone Basics 17
Note: HTC gestures is enabled by default, which makes the three-finger gesture work only
when sharing content or using HTC apps. If you want to use the multi-finger gesture in other apps or games, clear the HTC gestures option in Settings > Display, gestures & buttons.
The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack.

Motion Gestures

Use motion gestures to rotate the screen, mute, lower the ringtone volume, and more.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See HTC Sense Input Keyboard for more details.
Note: The Auto-rotate screen option in Settings > Display, gestures & buttons needs to be
selected for the screen orientation to automatically change.
The TalkBack accessibility feature works best if you turn off auto-rotate. For details, see
Navigate Your Phone with TalkBack.
Phone Basics 18
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