HTC One M8 Windows User guide
HTC One® (M8) for Windows®
User guide
2 Contents
Contents
Features you'll enjoy
HTC Dot View 10
Cortana 10
Live Tiles 10
HTC BoomSound 10
HTC BlinkFeed 10
HTC Camera 10
Unboxing
HTC One 12
nano SIM card 14
Setting up your phone
Entering your PIN 16
Setting up your phone for the first time 16
Account setup 16
Getting contacts into your phone 17
Your first week with your new phone
Switching the power on or off 18
Touch gestures 19
Motion gestures 21
Start screen 22
Opening your apps from the Apps list 24
Action Center 25
Adjusting the volume 26
Sleep mode 26
Lock screen 27
Changing the ringtone 28
Changing the theme 28
Adding a Start screen wallpaper 29
Taking a screenshot 29
Switching between apps 29
Windows Phone Store 30
Using speech on your phone 30
Charging the battery 32
Turning Battery Saver on 33
Using the onscreen keyboard 33
3 Contents
Entering words with Word Flow 34
Changing the keyboard language 35
Cortana
Cortana, your new personal assistant 36
Getting started with Cortana 37
Favorite places 37
Finding out what song is playing 38
Keeping track of your interests 38
Setting a reminder 38
Setting quiet hours 39
Changing Cortana settings 39
HTC BlinkFeed
About HTC BlinkFeed 40
Search and Web browser
Ways you can search the Web 43
Searching for information 44
Scanning codes, tags, and text 44
Opening and navigating web pages 46
Music search 47
Maps and location
Location services 49
Maps 49
Local Scout 53
People
Keeping in touch 54
Importing contacts from your SIM card 54
Adding a new contact 55
How do I add an extension number to a contact number? 55
Jumping to a section in the contacts list 56
Filtering your contacts list 56
Merging contact profiles 56
Searching, editing or deleting 57
Sharing with a group of contacts in real-time 58
Organizing your contacts into groups 59
What is the Me card? 61
Posting to social networks 61
Filtering social updates 62
Phone calls
Making a call 63
Receiving calls 64
What can I do during a call? 64
Starting a conference call 65
Call history 66
4 Contents
Messaging
Sending a text message 67
Sharing pictures, videos, and more in a message 68
Viewing and replying to a message 68
Forwarding a message 69
Deleting a message 69
Deleting a whole conversation 69
Email
Adding a Microsoft account 70
Adding a POP3/IMAP email account 70
Adding a Microsoft Exchange or Office 365 account 71
Checking email 72
Sending email 73
Managing email messages 74
Changing email account settings 74
Camera
Camera basics 75
Taking a photo 76
Taking continuous shots 78
Using HDR 79
Taking a panoramic photo 79
Recording video 79
Photos and Videos
About the Photos hub 81
Adding a photo to your favorites 81
Sharing 81
Creating a Zoe in Video Highlights 82
HTC Photo Edit 82
Productivity
What you can do in Calendar 85
Creating a calendar appointment 85
Creating a new to-do task 86
Displaying and syncing calendars 87
What's in the Office hub? 87
Creating and sharing notes 88
Entertainment
HTC Sense TV 90
Xbox Media 93
Storage
Types of storage 95
Storage card 95
Checking phone and SD card storage 97
5 Contents
Freeing up phone storage 97
OneDrive 98
Connectivity
Data connection 99
Managing your data usage 99
Wi-Fi 101
Wi-Fi Sense 102
Using your phone as a mobile hotspot 103
Connecting a Bluetooth accessory 104
Disconnecting a Bluetooth accessory 104
Unpairing 105
Sharing content with NFC 105
Turning NFC on and off 105
Using NFC 106
Adding a VPN connection 106
Settings
Navigation bar 107
Turning airplane mode on or off 107
Attentive phone features 108
Changing display settings 108
Changing sound settings 109
Turning HTC BoomSound on and off 109
Managing apps and storage 110
Security
Assigning a PIN to help protect your SIM card 112
Setting a password to help protect your phone 112
Making your phone safer for kids 113
Setting up Kid's Corner 113
Launching Kid's Corner 113
Closing and disabling Kid's Corner 114
Sync and Backup
Windows Phone app 115
Backing up your files 116
Update and reset
How to get and install updates 117
Preparing for a software update 117
Installing an update 118
Factory reset 118
Trademarks and copyrights
Index
6 Conventions used in this guide
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
7 Important RF Notice
Important RF Notice
This device was tested for compliance with the applicable FCC and Industry
Canada specific absorption rate (SAR) limits for radio frequency (RF)
exposure during typical body-worn operations. To ensure that RF exposure
levels remain at or below the tested levels, use a belt-clip, holster, or similar
accessory that maintains a minimum separation distance of 1.0 cm between
your body and the device, with either the front or back of the device facing
towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications
may not ensure compliance with applicable SAR limits and their use should be
avoided.
8 Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from
your device may still be recoverable by third-party data recovery software.
Even a factory reset may not permanently erase all data from your phone,
including personal information.
9 Other helpful resources
Other helpful resources
For health, safety, and regulatory information, please read the Safety and regulatory
guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and more in
www.htc.com/support.
To learn a lot more about using Windows Phone®, go to windowsphone.com.
Certain Windows Phone features or Microsoft® services may not be available in
some countries or regions.
10 Features you'll enjoy
Features you'll enjoy
HTC Dot View
Bring back the nostalgic days of yesteryear to your notification system in HTC One
with HTC Dot View™. HTC Dot View makes it easy to see if you have missed calls, text
messages, and more—all while helping to protect HTC One.
See http://www.htc.com/us/accessories/htc-dot-view/ for more information.
Cortana
Meet Cortana®, your personal virtual assistant. Cortana learns and adapts to how you
use your HTC One. Cortana keeps notes of things you like and things you've asked
about. You can also tell Cortana to set up reminders, add events to your calendar, dial
a contact's phone number, and more. See Cortana on page 36.
Live Tiles
Live Tiles turn your Start screen into a dynamic screen that frequently updates to
show you what's new regarding things and people that matter to you. Pin your
favorite people, music albums, apps, and more to your Start screen. To find out more,
see Start screen on page 22.
HTC BoomSound
Hear what you've been missing. HTC BoomSound™ gives you a rich, authentic sound
experience, whether you’re listening to music, watching a video, or playing a game. To
find out more, see Turning HTC BoomSound on and off on page 109.
HTC BlinkFeed
With HTC BlinkFeed™, display information from various sources that matter most to
you in one convenient app. See a variety of content such as feeds about news and
your interests, social network updates, and more. The content refreshes periodically
when you're connected to the Internet. See HTC BlinkFeed on page 40.
HTC Camera
11 Features you'll enjoy
Take great photos and videos with the camera, and make them more memorable by
applying a variety of filters and scenes.
§ The Duo Camera on HTC One takes photos with added depth and makes it
possible to add special effects to your photos afterwards.
§ With VideoPic®, you can snap a picture while you're shooting video. See Taking
a photo while recording a video — VideoPic on page 80.
§ Switch to Sweep panorama and pan the camera to capture a wide-angle view of
the scenery. See Taking a panoramic photo on page 79.
§ Use Continuous shooting mode to capture 20 consecutive shots (or more) of a
subject in motion. See Taking continuous shots on page 78.
§ By just tapping the shutter button, take multiple shots of your subject at
different exposures and combine them into a nice, evenly exposed photo. See
Using HDR on page 79.
To find out how to do these and more, see Camera on page 75.
12 Unboxing
Unboxing
HTC One
Front panel
1. Dual speakers
2. nano SIM card slot with eject hole
3. USB connector
4. 3.5mm headset jack
5. VOLUME
6. microSD™ card slot with eject hole
7. Proximity sensor
8. Front camera
9. POWER and IR SENSOR
10. Notification LED
™
You need a 4G/LTE
data services. Check with AT&T for details.
If you want to use a case or screen protector, please don’t cover and block the
proximity sensor. Purchase a case or screen protector designed for HTC One.
plan to use the 4G/LTE network of AT&T for voice calls and
13 Unboxing
Back panel
1. Duo Camera
2. LED flash
14 Unboxing
nano SIM card
HTC One uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the
standard nano SIM card may cause the card to not fit properly or damage the card
slot.
Inserting a nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool into the tray eject hole next to the nano SIM
card slot.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out.
5. Place the nano SIM card (contacts facing down) into the tray.
6. Insert the card tray back into the slot.
15 Unboxing
Removing a nano SIM card
Make sure to switch off HTC One before removing the card.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool into the tray eject hole next to the nano SIM
card slot.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
16 Setting up your phone
Setting up your phone
Entering your PIN
If you've assigned a PIN (personal identification number) to your nano SIM card, enter
it when asked, and then tap enter.
If you enter the wrong PIN three times, the nano SIM card is blocked. If this
happens, you can unblock it with the PUK (PIN Unlocking Key) code by calling
AT&T customer service.
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set it up. Just
follow the onscreen instructions and you’ll be up and running in no time.
On the Keep your life in sync screen, be sure to sign in with your Microsoft account so
you can use services such as Windows® Store, OneDrive™, and more. If you don't have
a Microsoft account, tap create one and follow the onscreen instructions. See Adding
a Microsoft account on page 70.
You can also create a Microsoft account from your computer by going to
signup.live.com.
Account setup
Set up your online accounts so you can send and receive email, and more.
Depending on the type of email account that you set up, other items such as contacts,
calendar, or other information can appear on your phone as well. And when you sign
in to your social networking accounts, you'll also get your friends' status updates and
see the pictures they've posted.
Setting up an account
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
3. Tap add an account, and then tap the type of account you want to set up.
4. Follow the onscreen instructions to set up your account.
17 Setting up your phone
Syncing an account
If you're not seeing your most recent email messages or status updates in an account,
you can manually sync the account to download them.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
3. Press and hold the account whose information you want to download, and then
tap sync.
Deleting an account
§ Removing an account does not remove accounts and information from the online
service itself.
§ Your primary Microsoft account cannot be deleted. You'll need to do a factory
reset to remove it.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
3. Press and hold the account you want to delete, and then tap delete.
Some personal data may be retained by the third-party app after you have
removed the account from your phone.
Getting contacts into your phone
There are several ways you can add contacts to your phone.
Online accounts Log in to your online accounts to import contact information.
Phone contacts Create and store contacts directly in your phone.
Exchange ActiveSync®Sync your work contacts with ActiveSync.
Bluetooth
®
Receive contacts via Bluetooth from another phone.
18 Your first week with your new phone
Your first week with your new phone
Switching the power on or off
Switching the power on
Press the POWER button.
When you turn on your phone for the first time, you’ll need to set it up.
Switching the power off
1. Press and hold the POWER button until you see the message, slide down to
power off.
2. Swipe your finger down the screen.
19 Your first week with your new phone
Phone not responding?
Restart your phone if it doesn't respond when you touch the screen or press
the buttons.
Press and hold the POWER button for at least 12 seconds. Your phone turns
off and then turns back on.
Touch gestures
Use touch gestures to get around your phone.
Tap
Tap the screen with your finger when you want to select
onscreen items such as application and settings icons, or press
onscreen buttons.
Press and hold
Press and hold an item to view available options (for
example, additional keys on the keyboard).
20 Your first week with your new phone
Swipe or slide
Swipe your finger vertically or horizontally across the screen
when you need to scroll through a long list or see other screens
in a hub.
Drag
Press and hold your finger with some pressure before you start
to drag. While dragging, don't release your finger until you
have reached the target position.
Slide with two fingers
In some apps, such as Photos or Internet
Explorer, slide two fingers apart to zoom
in when viewing a picture or text.
21 Your first week with your new phone
Slide two fingers together to zoom out of the picture or
text.
Motion gestures
Use motion gestures to mute the ringer and more.
Flip to silence
Pick up to lower volume
When a call comes in you can turn your
phone over to mute it.
In a business meeting or restaurant, pick
your phone up when a call comes in to
lower the ringtone volume.
22 Your first week with your new phone
Set volume to automatically rise while in your pocket or bag
On a noisy street and can't hear your phone ringing in
your bag?
You can set your phone to automatically detect when it's
in your bag or pocket and raise the ringtone volume so
that you can hear it in noisy environments.
Rotate your phone for a better view
For many screens, you can
automatically change the screen
orientation from portrait to
landscape by turning your phone
sideways.
When entering text, you can turn
your phone sideways to bring up a
bigger keyboard.
Start screen
Up front on the Start screen, you'll see Live Tiles that continuously update and show
what’s most personal to you. You’ll see your photo album, how many new text and
email messages you have, and more.
§ Simply swipe your finger up or down to scroll through the tiles.
§ Swipe your finger left to access apps.
§ To return to the Start screen from any screen, press .
Rearranging and resizing tiles
1. Press and hold the tile you want to move until it floats.
2. Tap the arrow in the lower right corner to resize the tile.
23 Your first week with your new phone
3. Drag the tile where you want it to go.
4. When you're done moving tiles, press or .
Before rearranging the Start screen you can save the layout in case you want to
restore its current state. Go to Settings > backup > apps+settings. Tap the Settings
backup On/Off switch, and then tap back up now.
Pinning items to the Start screen
You can pin just about anything you want to the Start screen: apps, pictures, songs,
favorite websites, documents, and even contacts.
For example, when you pin a contact to the Start screen, you’ll get all of that person’s
updates—feeds, email, text messages, and call notifications—right from that tile.
1. To pin something, press and hold it until a menu appears.
2. Tap pin to start.
Unpinning a tile
1. Press and hold the tile you want to remove.
2. Tap .
Live Folders
Create Live Folders by grouping related or similar tiles together to make it easier to
find what you need on your Start screen.
1. Press and hold a tile and drag it over another tile.
2. Release your finger when you see the lower tile turn into a grid.
Naming Live Folders
1. Tap a Live Folder to expand it.
2. Press and hold on the bar above the Live Folder.
3. Enter the text for the label.
4. When you're done, press or .
Removing tiles from Live Folders
1. Tap a Live Folder to expand it.
2. Press and hold a tile in the Live Folder and drag it above the top bar or below
the bottom bar.
3. Release your finger when you have positioned the tile where you want it.
4. When you're done, press or .
24 Your first week with your new phone
Opening your apps from the Apps list
The App list is where you'll find all of the apps you've installed on HTC One.
1. On the Start screen, swipe left.
2. Swipe up and down the screen to see your apps.
3. Tap the app name or tile to open the app.
25 Your first week with your new phone
Finding your apps faster
Have a lot of apps on your HTC One? Search or skip through the app list.
While viewing the App list, try one of the following:
§ Tap , and then enter the name of the app. As you type, search results will show
on your screen.
§ If you see letter tiles in your app list, tap a letter tile to see all of the alphabet tiles.
Then tap a letter to quickly jump to the corresponding section in the app list.
Action Center
With a simple swipe, you can see all of your notifications—even from the lock screen.
Swipe down from the top edge of the screen with one finger. You'll see all of your
notifications, quick actions, and a shortcut to settings.
Hiding notifications from the lock screen
If you want to prevent people from seeing or erasing your notifications, you can hide
notifications from the lock screen.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > notifications+actions.
3. Tap the checkbox next to Show notifications in action center when my phone is
locked.
26 Your first week with your new phone
Notifications and quick actions
Change what you can see and do in the Action Center.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > notifications+actions.
3. Tap a quick action item to replace it with another one.
4. Tap an app to choose what kinds of notifications you will allow.
Adjusting the volume
1. Press the VOLUME UP or VOLUME DOWN button to make the volume bar
appear.
2. Tap to view the volume control panel.
3. Try one of the following:
§ Drag the volume sliders to set the volume.
§ Tap the icons to the left of the volume sliders to mute or unmute.
§ Tap to toggle the vibration on or off.
Sleep mode
Sleep mode saves battery power by putting your phone into a low power state while
the display is off. It also stops accidental button presses when your phone is in your
bag or pocket. You’ll still receive messages and calls though.
Switching to Sleep mode
Briefly press the POWER button to turn off the display and switch to Sleep mode.
Your phone also automatically goes into Sleep mode when it’s idle for a while.
Waking up from Sleep mode
To wake your phone up manually, press the POWER button. You’ll need to unlock the
screen.
Your phone automatically wakes up when you have an incoming call.
27 Your first week with your new phone
Lock screen
Unlocking the screen
Swipe your finger up to unlock the screen or answer an incoming call.
If you've set up a password in the settings, you'll need to enter it to unlock the
screen.
Changing your lock screen wallpaper
Browse the collection of preset wallpapers or choose from photos that you've taken
with the camera.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > lock screen.
3. Tap the Background box and then choose photo.
4. Tap change photo and select a photo from your albums or tap to take a new
photo.
5. If the photo you selected is bigger than the allowable wallpaper size, crop the
photo.
To crop, drag the photo and position the part that you want to be your
wallpaper inside the crop box. You can also zoom in and out. Then tap .
Customizing your lock screen notifications
Get a quick glance of important notifications right on your lock screen.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > lock screen.
28 Your first week with your new phone
3. Choose an app for detailed status.
4. Choose up to five apps for quick status.
5. When you're done, press or .
Changing the ringtone
Choose from the preset ringtones.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > ringtones+sounds.
3. Tap the Ringtone box.
4. To listen to a ringtone, tap
5. Tap the ringtone you want to use.
.
Adding custom ringtones
Copy your ringtone collection from your computer to your phone and select a
customized ringtone.
Music files must be DRM-free and smaller than 30 MB.
1. Connect your phone to the computer using the supplied USB cable.
2. On your computer, navigate to the Ringtones folder of the phone storage, and
then copy your custom ringtones to this folder.
3. Disconnect your phone from the computer.
4. Swipe down from the top edge of the screen with one finger.
5. Tap All settings > ringtones+sounds.
6. Tap the Ringtone box, and under Custom, tap the ringtone you want to use.
Changing the theme
Keep your Start screen feeling fresh by changing the screen's background and accent
colors. The accent color you choose will appear in various places, like the tiles on the
Start screen, app icons, on web links, in messages, and more.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > start+theme.
3. Choose the background and accent colors that you like by tapping their
respective boxes.
29 Your first week with your new phone
Adding a Start screen wallpaper
Want something more personal than color blocks? Use any photo or image on
HTC One as a background image for your Start screen tiles.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > start+theme.
3. Tap choose photo.
4. Find the photo you want to use, then tap it.
5. Pan across the photo and zoom in or out to select the part of the photo you
want to use.
6. When you're done, tap .
Taking a screenshot
See something on your screen that you want to save or share? It's easy to take a
picture of the screen.
Press POWER and VOLUME UP at the same time. The screen is saved in the
Screenshots album in the Photos app.
Switching between apps
Your phone can remember apps you've used most recently, and there's an easy way
to switch between them.
1. Press and hold to see what apps you've used recently.
2. Swipe left or right across the screen, and then tap the one you want to use.
You won't see recently used apps if you've closed apps by tapping
the phone.
or shut off
30 Your first week with your new phone
Windows Phone Store
In Windows Phone Store, it’s easy to download and purchase apps that fit your needs.
A wide collection of free and paid apps is available, from everyday apps, powerful
business apps, to fun games.
From the Start screen, swipe to the left and tap Store to start shopping.
Using speech on your phone
Make a call, send a text, or find a place by simply using your voice.
§ The speech feature may not be available in some countries, regions, or languages.
§ Cortana must be turned off to use speech.
1. Press and hold .
If this is your first time using the speech feature, the screen will display some
examples of things you can say. After reading the examples, tap accept.
2. Say an instruction, for example:
§ To call someone in your contact list, you can say Call Jennifer Singer,
mobile.
§ To open an app such as Calendar, say Open Calendar.
§ To search for something on the Web such as pizza parlors, you can say
Find pizza parlors.
§ If you need help, say What can I say? to view or listen to the various
types of voice instructions you can use.
Turning on more speech commands
You can turn on additional speech commands in the settings, such as saving and
dialing speed dial numbers. You can also set your phone to read aloud text messages
and allow you to dictate your reply message without typing.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > ease of access.
3. Tap the Speech for phone accessibility On/Off switch to turn on additional
speech commands for phone calls. You'll be able to use these commands:
Save speed dial
Call
number
Turn call forwarding on/off
To assign a speed dial number
To call a speed dial number
To turn call forwarding on or off
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