HTC Hero User Guide

Quick Start Guide

For a more complete guide in using your phone,

User Manual PDF on the microSD card or

the User Manual PDF from www.htc.com/us

download

refer to the

2 Quick Start Guide

Please Read Before Proceeding

THE BATTERY IS NOT CHARGED WHEN YOU TAKE IT OUT OF THE BOX.

DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS
CHARGING.

YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT
TO DISASSEMBLE THE PHONE.

PRIVACY RESTRICTIONS

Some countries require full disclosure of recorded telephone
conversations, and stipulate that you must inform the person with
whom you are speaking that the conversation is being recorded.
Always obey the relevant laws and regulations of your country when
using the recording feature of your phone.

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN
NO EVENT SHALL HTC OR ITS PROVIDERS BE LIABLE TO USER OR
ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL,
INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, IN CONTRACT
OR TORT, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF
REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY,
LOSS OF DATA, AND/OR LOSS OF PROFITS ARISING OUT OF, OR
RELATED TO, IN ANY MANNER, OR THE DELIVERY, PERFORMANCE
OR NONPERFORMANCE OF OBLIGATIONS, OR USE OF THE WEATHER
INFORMATION, DATA OR DOCUMENTATION HEREUNDER REGARDLESS
OF THE FORESEEABILITY THEREOF.

*** IMPORTANT REMINDER ***

Most applications on the phone need a constant Internet connection.
It is strongly recommended that you subscribe to a flat-rate data
plan from your wireless service provider. If you do not have a flat-rate
data plan, you may incur significant data connection charges when
the phone accesses the Internet. We strongly advise you to check
with your wireless service provider for the data rates first before you
use the phone.

Quick Start Guide 3

Congratulations on your purchase of the HTC Hero.

This Quick Start Guide will help you get started with
your Android™-powered phone. For a more complete
guide in using the phone, download the User Manual
PDF.

Contents

1. Inside the Box ...........................................................4

2. Your HTC Hero ...........................................................4

3. Before You Turn On Your Phone ........................5

4. Get Started .................................................................7

5. HTC Sense™ ................................................................8

6. Get Your Contacts into the Phone .................. 11

7. Get On the Internet .............................................. 12

8. Get Your Messages Across ................................. 14

9. Social Networking ................................................15

10. Snap Pictures ......................................................16

11. Get Files into Your Phone ................................17

12. Reset the Phone .................................................18

13. Troubleshooting .................................................19

4 Quick Start Guide

1. Inside the Box

You should find the following items inside the box.

HTC Hero phone

•

USB cable

•

International plug adapters•This Quick Start Guide
microSD™ card

•

Battery

•

AC adapter

•

•

2. Your HTC Hero

Notification
LED

Volume
Control

3.5 mm headset jack

Touch Screen

Earpiece

TRACKBALL

MENU

CALL

HOME

SEARCH

END CALL/POWER

BACK

Quick Start Guide 5

3. Before You Turn On Your Phone

1

Remove the back cover

1. Push the back cover up
until it disengages from the
device.

2. Slide the back cover up to
remove.

2

Insert the battery

1. Align the battery’s exposed
copper contacts with the
battery connectors inside the
battery compartment.

2. Insert the contact side of the
battery first then gently push
the battery into place.

3

Insert the microSD card

1. Insert the microSD card into
the slot with its gold contacts
facing down.

Press the microSD card all the

2.
way in until you hear a click.

6 Quick Start Guide

4

Replace the back cover

1. Align the “teeth” on the sides
of the back cover into the 4
notches on the left and right
sides of the device.

2. Slide the back cover down.
You will hear a click when the
back cover is locked in place.

5

Charge the battery

1. Plug the USB connector of
the AC adapter to the USB
connector at the bottom of
your phone.

2. Plug in the AC adapter to
an electrical outlet to start
charging the battery.

The battery is fully charged
after about 3 hours of
charging.

After doing these 5 steps, you are now ready to turn on
your phone for the first time.

Press the END CALL/POWER button on the phone turn it
on.

Quick Start Guide 7

4. Get Started

When you turn on your phone for the first time, you will
be shown a tutorial on how to use the onscreen keyboard
and you will be asked to allow or refuse the Google
location service.

1. On the tutorial screen, tap the text box to start the

tutorial or tap Skip to skip the tutorial.

2. On the Location consent screen, select the check box

to allow Google’s location service to collect location
data, and then tap Next.
Please note that some applications on your phone,
such as World Clock and Weather, require Google’s
location service to automatically update the time
and weather information for your current location.
Also, Google’s location service connects to the
Internet using your phone’s data or Wi-Fi connection.

3. Tap Finish to finish the setup process and return to

the Home screen.

8 Quick Start Guide

5. HTC Sense™

Discover HTC enhancements that make the phone just
right for you, help you stay in touch, and leave you
delighted with their ease of use.

Home screen

The Home screen gives you a lot of real estate to work
with so you can add the items you want and need on
the Home screen.

Slide your finger
from right to left
or left to right to
go to the extended
Home screen.

Tip While in any application, press HOME to display the

Home screen.

The Home screen extends beyond the screen width to
provide more space for you to add items. There are 6
“additional” screens apart from the main Home screen.

HTC widgets

Personalize your Home screen by adding HTC widgets
to it. Choose from Music, People, Twitter™, and a host of
other widgets, and arrange them in multiple profiles so
that your phone molds perfectly to fit your life.

To add HTC widgets to the Home screen, tap and
then select HTC widgets.

Quick Start Guide 9

Can’t decide how to set up your Home screen? Check
out Scenes that we’ve included in the phone. Scenes
are preset Home screen layouts that you can quickly
apply. On the Home screen, press MENU and then tap

Scenes to check out the presets.

Scenes

Looking to make a scene? You can customize your
Home screen and then save it as a scene.

1. Customize the Home screen by changing the

wallpaper and adding widgets.

2. After you are done customizing, press MENU and

then tap Scenes.

3. Select Current (unsaved) and then tap Save.

4. Enter the Scene name and then tap Done.

Tip You can rename or delete a custom scene in

the Settings screen. On the Settings screen, tap
Personalize > Scenes, and then press and hold a
custom scene.

Onscreen keyboard

When you start a program or select a field that requires
text or numbers, the onscreen keyboard becomes
available. You can choose from three onscreen keyboard
layouts: QWERTY, Compact QWERTY, and Phone
keypad.

The onscreen keyboard offers
word prediction and spell
correction features helping
you type faster and more
accurately.

An example of an onscreen
keyboard: QWERTY

10 Quick Start Guide

Smart Dial

Dial the way you think. The
Smart Dial feature searches for
contact phone numbers and the
first character of a contact name
as well as from the character
that appears after a space,
dash, or underscore in a contact
name. Whether you’re dialing
by name or number, Smart Dial
gets it right.

People

Bring the people who
matter the most closer. All
your text exchanges, email
conversations, Facebook
status, Flickr photo albums
and phone logs are neatly
organized by your contacts.

Tap a contact in the list to
view all communications
between you and that person.

Quick Start Guide 11

6. Get Your Contacts into the Phone

Keep tabs on your people with People. All your
communications with a contact are neatly arranged for
easy viewing.
On the Home screen, tap > People.

Adding a new contact using the phone

1. On the All tab, tap Add contact.

2. Tap the Name field, enter the first and last name of

the contact, and choose the order in which to display
the names.

3. Tap to hide the onscreen keyboard, and then tap

OK.

4. Enter the contact information in the fields provided.

5. Scroll to the bottom of the screen and tap Save.

Synchronizing Google, Exchange ActiveSync
and Outlook contacts

If you have a Google Account, Microsoft Office Outlook,
Windows Address Book (Outlook Express), or an
Exchange ActiveSync account, you can synchronize the
contacts in those accounts with your phone.

Refer to the User Manual PDF to learn how to
synchronize contacts from these accounts.