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HERMES
Service manual
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User Manual
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HTC Hermes Service manual

宏達國際電子股份有限公司
High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
Hermes
Service Manual
UHTC Proprietary
Page 1 of 81
Confidential T reatment Requested
Rev . A03
UAug,4,2006
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
R
EVISION CONTROL TABLE
Rev Date Contents Dept. Revised App Dept
AX01 2006/5/8 First Draft PSE Felix Lu TSC DVT3
AX02 2006/6/8
AX03 2006/6/15
A01 2006/7/6 First Release PSE Felix Lu TSC MV
A02 2006/7/27
A03 2006/8/7
1. Update Disassembly/Assembly
2. Update test plan
3. Update generic photo for SPL
4. Update battery and leakage current measurement procedure
1. Add gap inspection
2. Update board level repair
1. Revise assembly/disassembly process.
2. Revise generic spare part list and Photos.
3. Update SPL of board level 2.5. Add mylar on housing of LCM in page 16.
PSE Felix Lu TSC PVT
PSE Felix Lu TSC PVT
PSE Felix Lu TSC MP
PSE Felix Lu TSC MP
Page 2 of 81
Stage/Per
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
Table of Contents
INTRODUCTION
1.1 Product Specification
EXPLODED DIAGRAM DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE
1.2 Disassembling procedure
1.3 Assembling procedure
DIAGNOSTICS PROGRAM AND WINCE TEST ITEM
1.4 Tools and equipment requirement
1.5 How to enter Diagnostic mode and Boot-loader mode
1.6 Test Plan and test procedure
MAIN BATTERY RE-CERTIFY PROCEDURE
1.7 Re-certify Flow Chart
Page 3 of 81
1.8 Test Procedure
LEAKAGE CURRENT MEASUREMENT COSMETIC INSPECTION CRITERIA
1.9 Definition of Cosmetic Standard
1.10 Visual Inspection Requirements
1.11 Definition of Inspection Defects and Areas
1.12 Cosmetic Criteria Table
OS, GSM ROM IMAGE RE-FLASH PROCEDURE
1.13 OS upgrade thru RUU
1.14 OS upgrade thru micro SD card
TROUBLE SHOOTING GUIDE GENERIC SPARE PART LIST AND PHOTOS (FOR REFERENCE ONLY)
APPENDIX
ENERIC LABELING PLAN
G
ANTENNA TEST SPECIFICATION
RF
OARD LEVEL 2.5 REPAIRS
B
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
Page 4 of 81
INTRODUCTION
¾ This manual provides the technical information to support the service activities of the PPCP. This
document contains highly confidential information, so any or all of this document should not be revealed to any third party.
1.1 Product Specification/Feature
¾ Platform
• Dual-Mode PDA form factor
• OS: Microsoft Windows Mobile 5.0-Phone Edition
¾ Dimension
• 112.5mm (L) x 58mm (W) x 21.95mm (T), 176g with battery
¾ Processor/Chipset
• CPU + Base band: Samsung with 400MHz + Qualcomm 6275
¾ Memory
• Flash ROM: 128MB (for program and users’ storage)
• SDRAM: 64MB DDR SDRAM
¾ LCD Module
• Main LCD Module
- 2.8”, 240x320 dots resolution with 65K color TFT LCD
- 64K-color TFT T ransflective LCD with white LED backlight
- Sensitive Touch Screen
¾ WCDMA/GSM/EDGE Function
• Dual mode: HSDPA/UMTS and GSM//GPRS/EDGE
• HSDPA/UMTS:
- Tri-band (2100MHz and 850MHz/1900MHz)
• GSM/GPRS/EDGE:
- Quad-band (850/900/1800/1900MHz)
• Auto Band Switching
• Global roaming
• Handover and cell selection between GSM/EDGE and WCDMA
• Audio codec: AMR, EFR, FR, HR
• SMS (MO, MT), concatenated SMS (640 characters)
• Supplement services
- Call holding, waiting, and forwarding.
- Call barring.
- CLI (Call Line Identity)
- Display own number
- Network selection
- Cell broadcast
- Multi party capability conference call
- Spool icon
- Network lock
- Phase 2+ unstructured supplementary service data
• EDGE Function
- EGPRS Class B
- Multi-slot Standard Class 10
- PBCCH
• USIM/SIM
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
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Doc. Title
- 1.8V/3V of UICC
- USIM application
- SIM application tool kit
- Over the Air (OTA) programming
- FDN (Fixed Dialing Number)
- ADN (Abbreviated Dialing Number
- Security PIN 1&2 control
¾ Keyboard/Button
• Keyboard
- Qwerty keyboard with 2 additional soft keys
- Ambient sensor for power saving on Qwerty
• Button
- Power button, Five-way navigation button, Send/Hands-free button, End button, Ok button
- Comm. Manager, Camera capture button
- 360 degree jog wheel
- Voice dial/Voice record button
- 2 soft keys, Video telephony button
- Start button
- 2 AP buttons (Messaging and Pocket IE)
¾ Notification
• One bi-color LED for UMTS/GSM standby, UMTS/GSM message, UMTS/GSM network status, And charging status
• Two respective (blue and green) LEDs for Bluetooth/Wi-Fi notification
• Notification by sound, Message, Vibration on the display
¾ Audio
• Build-in Microphone
• Receiver
• Loud speaker for Hands-free supported
• Full duplex
• WAV/WMA/AMR/AAC/MP3 codec
• 16 bits with 8KHz, 11KHz, 22KHz, 44.1KHz
¾ Camera
• Main camera
- Color CMOS 2 mega-pixel macro function camera
• Second camera
- Color CMOS CIF camera
- Video/Flash light
• Preview mirror
¾ Bluetooth
• V2.0 supported without EDR
• Class 2 transmit power
• Co-exist with WLAN
• Supported profiles:
- Generic Access Profile
- Serial Port Profile
- Headset Profile
- Object Push Profile
- DUN Profile
- Heads-free Profile
- Generic Object Exchange Profile
Page 5 of 81
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
- Advanced Audio Distribution Profile (A2DP)
- Audio/Video Remote Control Profile (AVRCP)
- SIM Access Profile
- HID Profile
- Infrared IrDA SIR
¾ WLAN
• IEEE 802.11b/g supported
• Internal WLAN antenna
¾ Interface
• Infrared IrDA SIR
• 3V USIM/SIM card
• 11-pin min-USB (USB 1.1)/audio jack in one
• Micro SD
¾ Power
• Removable rechargeable Lithium Polymer battery
• Capacity: 1300mAh
• Charging time: 3 hours
• GSM Talk-Time: 4~5 hours
• UMTS Talk-Time: 2~4 hours
• GSM Standby Time: 200+ hours
• UMTS Standby Time: 180~250 hours
• AC Adapter.
- AC input rating: 100-240Vac, 50-60 Hz.
- DC output: 5V / 1A
¾ Hanger Hole
• Stylish hanger on the cover to wear phone with neck st rap as penda nt or to att ach various phon e hangers.
• Lanyard support.
¾ Accessories
• Inbox
- AC adapter with mini-USB power plug
- Sync. Cable (mini-USB)
- Battery (rechargeable and replaceable)
- Stylus
- Carrying case
- Stereo-wired headset with microphone
• Option
- Car adapter.
- Cradle
- 11-pin to 3.5Φ connector
- TTY adapter
- Battery Charger
¾ Microsoft Windows Mobile 5.0 Applications
• Pocket Outlook: Calendar , Contacts, Messaging, Tasks, and Voice Notes
• Push Mail
• Internet Explorer Mobile
• Office Mobile: Word, Excel & PowerPoint Mobile
• Windows Media Player 10 Mobile
• Pictures & Videos
Page 6 of 81
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
• ActiveSync Client
• Pocket MSN
• Calculator
¾ Value Added Application
• Camera/Camcorder
• Picture Enhancement for Pictures & Videos
• Polyphonic MIDI Ringtone
• Audio/Video enhancement for WMP
• 3G-324M Video Telephony
• ZIP
• Smart Dialing
• MMS Client: MMS 1.1 supported
• Java virtual machine (J2ME, CLDC 1.1, MIDP 2.0)
• Voice Dial & Comm and
• Document Viewer – PDF
• OMA DRM 1.0 supported
• SIM Manager
• Comm. Manager
• Wireless Modem
• STK
• TTY for US Market
¾ Regulatory
• PTCRB
• R&TTE
• FCC
• BQB (Bluetooth Qualification Body) certification
• Windows Mobile Logo (NTSL)
• USB certification
Page 7 of 81
HTC CONFIDENTIAL
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Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
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Doc. Title
EXPLODED DIAGRAM
Page 8 of 81
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Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
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Doc. Title
DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE
1.2 Disassembly procedure
TOOLS NEEDED FOR ASSEMBLING AND DISASSEMBLING.
1. LENS CLEANING TISSUE
2. FLAT PLASTIC STICK
3. TOREX SCREW DRIVER T6X40
4. PHILIP SCREW DRIVER 000X40
5. TWEEZERS.(SUGGEST TO USE PLASTIC MADE)
1 2 3 4 5
Page 9 of 81
1. REMOVE ANTENNA RUBBER.
2. EJECT THE STYLUS.
3. EJECT THE MICRO SD CARD IF AVAILABLE.
PUSH BATTTERY LATCH TO THE RIGHT TO RELEASE
BATTERY COVER.
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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REV.
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Doc. Title
Page 10 of 81
REMOVE THE BATTERY
Warning: To reduce risk of fire or burns,
do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries properly
REMOVE FOUR SCREWS ON HOUSING AS WELL AS
HINGER.
9 SCREW: 72H01059-00M (Q’ TY: 4).
3
4
WARRANTY SEAL:77H00314-00M (Q’TY:1)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL
SCREW DRIVER TO 1.3+- 0.1KGF-CM
5
1. USE PLASTIC STICK INTO THE GAP BETWEEN
HOUSING OF KEYBOARD AND BEZEL OF KEYBOARD FROM THE CORNER.
2. RELEASE THE HOOKS AROUND THE SIDES OF UNIT
2
TO REMOVE THE HOUSING OF KEYBOARD.
1
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
Page 11 of 81
REMOVE THE VIBRATO R.
RELEASE ONE SCREW TO DISCONNECT FLASH LIGHT
MODULE.
9 SCREW: 72H00724-00M (Q’ TY: 1).
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 0.4+- 0.05KGF-CM
HTC CONFIDENTIAL
REMOVE RUBBER CAP FROM FLASH LIGHT MODULE.
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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REV.
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Doc. Title
Page 12 of 81
DISCONNECT MAIN CAMERA MODULE. PLEASE STICK THE RUBBER ON CAMERA IF CAMERA
REPLACEMENT IS NEEDED.
REMOVE CAMERA RUBBER SUPPORT.
9 RUBBER: 76H01414-00M (Q’ TY: 1)
RELEASE ONE SCREW AND THEN DISCONNECT SPEAKER
CONNECTOR FROM MAIN BOARD.
9 SCREW: 72H01059-00M (Q’ TY: 1)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 1.1+- 0.05KGF-CM
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
2
1
Page 13 of 81
1. USE PLASTIC STICK TO LIFT THE MAIN BOARD.
2. REMOVE ANTENNA FROM MAIN BOARD.
REMOVE SPEAKER FROM ANTENNA.
SLIDING THE FRAMES TO THE END.
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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REV.
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Doc. Title
2
1
Page 14 of 81
LIFT THE MAIN BOARD TO TAKE OUT THE MAIN BAORD
FROM BOTTOM SIDE OF QWERTY KEYBOARD OF BEZEL.
REMOVE CONDUCTOR SPACER AND THEN DISCONNECT LCM FPC FROM MAIN BOARD. (PLEASE STICK A NEW CONDUCTOR SPACER WHEN IT IS
REMOVED)
9 CONDUCTOR SPACER: 76H01488-00M (Q’ TY: 1)
HTC CONFIDENTIAL
1. REMOVE RUBBER CAP OF MICROPHONE.
2. REMOVE MYLER (PLEASE STICK A NEW MYLER WHEN
THE REPLACEMENT OF MAIN BOARD IS NEEDED)
宏達國際電子股份有限公司 High Tech Computer, Corp.
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Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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Doc. Title
2
2
Page 15 of 81
DISCONNECT THE FPC OF QWERTY KEYBOARD.
1
REMOVE THE PCBA OF QWERTY KEYBOARD.
PLEASE STICK A NEW RUBBER WHEN REPLACEMENT OF PCBA OF QWERTY KEYBOARD IS NEEDED.
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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REV.
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Doc. Title
Page 16 of 81
1. REMOVE QWERTY KEYBOARD.
2. RELEASE FOUR SCREW TO REMOVE THE BEZEL OF
QWERTY KEYBOARD.
9 SCREW: 72H01058-00M (Q’ TY: 4)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 1.3+- 0.05KGF-CM
REMOVE FOUR SCREWS.
9 SCREW: 72H01058-00M (Q’ TY: 4)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 1.1+- 0.05KGF-CM
HTC CONFIDENTIAL
REMOVE MYLAR ON HOUSING OF LCM.
9 MYLAR: 76H01414-00M (Q’ TY : 1)
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
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Doc. Title
Page 17 of 81
USE PLASTIC STICK INTO THE GAP FROM THE CORNER
BETWEEN HOUSING OF LCM AND BEZEL OF LCM.
RELEASE ALL THE HOOKS TO REMOVE THE HOUSING OF LCM.
Remove one screw.
9 SCREW: 72H00724-00M (Q’ TY: 1)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 0.3+- 0.05KGF-CM
HTC CONFIDENTIAL
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.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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Doc. Title
Page 18 of 81
REMOVE COPPER FOIL. (PLEASE STICK A NEW ONE ONCE REMOVED)
2
AN TRANSPARENT ADHESIVE DOUBLE SIDE TAPE IS
UNDER PRE-ASSEMBLY OF LCM.
(PLEASE STICK A NEW ONE ON PRE-ASSY OF LCM FPC
ONCE REMOVED)
9 ADHESIVE TAPE: 76H01487-00M (Q’ TY: 1)
1
1. REMOVE ONE SCREW
9 SCREW: 72H01058-00M (Q’ TY: 1)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 1.1+- 0.05KGF-CM
2. REMOVE TWO SCREWS TO DISCONNECT SWITCH
BOARD FPC.
9 SCREW: 72H01329-00M (Q’ TY: 2)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 0.2+- 0.05KGF-CM
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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Doc. Title
Page 19 of 81
REMOVE ISOLATED TAPE (PLEASE STICK A NEW ONE ONCE REMOVED)
9 ISOLATED TAPE: 76H01483-00M (Q’ TY: 1)
LIFT THE CAP OF CONNECTOR TO EXTRACT LCM FPC
WITH TWEEZERS AND THEN REMOVE PRE-ASSY OF LCM
FPC.
DISCONNECT WEB CAMERA FROM PRE-ASSY OF LCM FPC.
HTC CONFIDENTIAL
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Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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Doc. Title
Page 20 of 81
Release hooks to remove LCM.
Release one screw and then remove switch board.
9 SCREW: 72H01058-00M (Q’ TY: 1)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 1.1+- 0.05KGF-CM
HTC CONFIDENTIAL
REMOVE KEYPAD.
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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Doc. Title
Page 21 of 81
REMOVE RECEIVER.
THE DISASSEMBLY PROCEDURE IS
FINISHED.
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
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Doc. Title
1.3 Assembly procedure
ASSEMBLE THE RECEIVER INTO BEZEL OF LCM AND
PLEASE BE ATTENTION ON PIN DIRECTION.
Page 22 of 81
ASSEMBLE THE KEYPAD INTO BEZEL OF LCM.
PUT THE SWITCH BOARD BACK AND FASTEN ONE SCREW
AT UPPER LEFT CORNER.
9 SCREW: 72H01058-00M (Q’ TY: 1)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 1.1+- 0.05KGF-CM
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
DOC-00018457
REV.
A03
Doc. Title
ASSEMBLE LCM INTO BEZEL OF LCM.
Page 23 of 81
CONNECT WEB CAMERA TO PRE-ASSY OF LCM FPC.
STICK AN ADHSIVE TAPE ON PRE-ASSY OF LCM FPC
BEFORE ASSEMBLING WITH LCM FPC.
9 ADHESIVE TAPE: 76H01487-00M (Q’ TY: 1)
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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REV.
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Doc. Title
INSERT LCM FPC INTO CONECTOR OF PRE-ASSY OF LCM FPC.
STICK ISOLATED TAPE WHERE IS TOP JUSITIFIED TO PCBA OF PRE-ASSY OF LCM FPC.
9 ISOLATED TAPE: 76H01483-00M (Q’ TY: 1)
Page 24 of 81
2
1
1. FASTEN ONE SCREW.
9 SCREW: 72H01058-00M (Q’ TY: 1)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 1.1+- 0.05KGF-CM
2. CONNECT THE FPC OF SWITCH BOARD TO SWITCH
BOARD AND THEN FASTEN TWO SCREWS
9 SCREW: 72H01329-00M (Q’ TY: 2)
[NOTE] PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW
DRIVER TO 0.2+- 0.05KGF-CM
HTC CONFIDENTIAL
宏達國際電子股份有限公司 High Tech Computer, Corp.
.
Doc. No.
Issued Date 2006/07/06
Revised Date 2006/8/7
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REV.
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Doc. Title
CAUTION: PLEASE FOLLOW INSTRUCTIONS
TO FASTEN TWO SCREWS FOR P/N OF
72H01329-00M.
1. CONNECT LCM CONNECTOR TO SWITCH
90°
2. FASTEN THE SCREW AT THE ANGLE OF 90
Page 25 of 81
BOARD.
DEGREE BETWEEN SWITCH BOARD AND HAND/ELECTRICAL SCREW DRIVER.
CHECK POINT: No Slant is allowed.
REMOVE PROTECTION OF THE OTHER SIDE OF ADHESIVE
TAPE.
HTC CONFIDENTIAL
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