HTC HD2
Quick Start Guide
2 Quick Start Guide
Please Read Before Proceeding
THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT
OF THE BOX.
DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS
CHARGING.
YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR
ATTEMPT TO DISASSEMBLE THE DEVICE.
PRIVACY RESTRICTIONS
Some countries require full disclosure of recorded telephone
conversations, and stipulate that you must inform the person with
whom you are speaking that the conversation is being recorded.
Always obey the relevant laws and regulations of your country when
using the recording feature of your phone.
Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
IN NO EVENT SHALL HTC OR ITS PROVIDERS BE LIABLE TO
USER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY
KIND, IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED
TO, INJURY, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF
BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF
PROFITS ARISING OUT OF, OR RELATED TO, IN ANY MANNER,
OR THE DELIVERY, PERFORMANCE OR NONPERFORMANCE
OF OBLIGATIONS, OR USE OF THE WEATHER INFORMATION,
DATA OR DOCUMENTATION HEREUNDER REGARDLESS OF THE
FORESEEABILITY THEREOF.
*** IMPORTANT REMINDER ***
Many applications on the phone need a constant Internet
connection. It is strongly recommended that you subscribe to
a flat-rate (or unlimited) data plan. If you’re on a standard data
plan, you may incur significant data connection charges when the
phone accesses the Internet. We strongly advise you to check with
your mobile operator for the data rates first before using phone
applications that access the Internet.
Quick Start Guide 3
Contents
1. Inside the Box ...............................................................4
2. Get to Know Your Phone .........................................4
3. Before You Turn On Your Phone ..........................5
4. Get Started ....................................................................8
5. Start Screen ..................................................................9
6. Lock Screen ...................................................................9
7. Get Your Contacts into the Phone.....................10
8. Experience HTC Sense .............................................11
9. Get On the Internet .................................................20
10. Get Your Messages Across ...................................22
11. Use the Camera .........................................................25
12. Share Photos and Videos on Facebook,
Twitter, and YouTube ...............................................27
13. Manage Your Phone’s Wireless Controls .......30
14. Sync With Your Computer .................................... 31
15. How to Reset Your Phone .....................................32
16. Troubleshooting Tips ............................................. 33
Appendix: Safety and Other Notices ..................... 35
4 Quick Start Guide
1. Inside the Box
HTC HD2 phone with
•
battery
USB sync cable
•
AC adapter
•
Power plug
•
3.5 mm stereo headset
•
microSD card
•
Pouch
•
Quick Start Guide
•
2. Get to Know Your Phone
You will find the following controls on the front panel:
Notification
LED
Earpiece
Touch Screen
TALK/SEND
HOME
START
END/POWER
BACK
VOLUME UP and DOWN buttons for adjusting volume
are located on the left panel of the phone.
The audio jack on the bottom panel allows you to
connect the supplied 3.5mm stereo headset. On
the bottom panel, there is also a sync connector for
charging your phone’s battery or for connecting your
phone to the computer.
Quick Start Guide 5
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SIM CAR
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3. Before You Turn On Your Phone
Take the back cover off
Hold your phone securely
1
1.
with the front facing
down.
With your thumb or
2.
finger, open the back
cover by lifting up from
the left side of the cover.
2
3
Remove the thin film and
battery
Pull the upper flap of the
1.
thin film to disengage the
battery from the phone,
along with the film.
Remove and discard
2.
the film.
Remove the battery.
3.
Put the SIM card in
Insert the SIM card with
1.
its gold contacts facing
down and its cut-off
corner facing out.
Slide the SIM card
2.
completely into the slot.
6 Quick Start Guide
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Put the battery back in
Align the battery’s
1.
exposed copper
contacts with the battery
connectors inside the
battery compartment.
Insert the contact side
2.
of the battery first then
gently push the battery
into place.
5
6
Insert the microSD card
Insert the microSD card
into the slot with its gold
contacts facing down and
push it in until it clicks into
place.
Put the back cover on
Secure the right side of the
back cover first and then
press down the cover into
place.
Quick Start Guide 7
7
Charge the battery
Attach the power plug to the
1.
AC adapter.
2.
Connect one end of the
USB sync cable to the sync
connector on your phone.
Connect the other end of the
3.
USB sync cable to the USB
port of the AC adapter.
Plug in the AC adapter to
4.
an electrical outlet to start
charging the battery.
After installing the SIM card, battery, and microSD
card and charging the battery, you are now ready to
turn on your phone for the first time. Read on and
learn what you can do with your phone.
8 Quick Start Guide
4. Get Started
Press the END/POWER button to turn on your phone.
When you turn on your phone for the first time:
If you did not insert your SIM card and you turned
•
on your phone for the first time, your phone
displays a tutorial showing how to install the
SIM card and battery. Turn o your phone, insert
your SIM card, and reinsert the battery before
proceeding to use the phone.
Your phone automatically sets up GPRS/3G, MMS,
•
and WAP connections based on your SIM card.
Your phone walks you through a tutorial on how
•
to use the onscreen keyboard. Follow through the
tutorial to learn how to use the onscreen keyboard.
Your phone guides you to connect to a Wi-Fi
•
network, if available, and lets you set up your email
accounts and favorite social networks such as
Facebook®, YouTube™, and Twitter™. Follow the
onscreen instructions to set up and log into your
accounts, or you can skip the setup and do it at
another time.
Some phone features such as Weather and
•
Footprints require Google’s location service to
automatically determine your current location. You
can choose whether to allow Google’s location
service to collect information about your location.
Your phone attempts to auto detect your time
•
zone and set the time automatically. Set your local
time if auto detection is unsuccessful.
When your phone displays the Web address from
•
which the PC synchronization software can be
downloaded, note down the Web address so you
can download and install it on your computer.
Quick Start Guide 9
5. Start Screen
Tap the Start icon ( )
on the top-left corner of
the screen or press the
START ( ) button on
your phone to open the
Start screen. The Start
screen gives you access
to the essential features
and programs of your
phone.
6. Lock Screen
The Lock screen is
displayed whenever your
phone is locked. This
prevents accidental button
or touch screen presses.
Your phone automatically
locks when the display is
turned off (automatically
or you have pressed the
END/POWER button) and
your phone goes to sleep
mode. When you see the
Lock screen, slide the Lock
button ( ) left or right
to unlock your phone.
For more information about the Lock screen, refer to
the “Getting Started” chapter in the User Manual PDF.
10 Quick Start Guide
7. Get Your Contacts into the Phone
There are several ways you can add contacts to your
phone.
Creating new contacts
You can create new contacts and enter their phone
number, email address, and other details on your
phone.
1. On the Home screen, slide to the People tab, tap
All People, and then tap New.
2. To add a photo of the contact, tap the Contact
Photo icon ( ) on the upper-right corner of the
New Contact Card screen. Choose whether to use
the person’s photo from Facebook, select a photo
from Albums, or take the person’s photo using the
Camera.
3. Enter the contact details in the fields provided. You
can also assign a ringtone to the contact.
4. When done, tap Done.
Tip On the New Contact Card screen, scroll down to the
bottom of the screen and then tap More to enter
additional contact details.
Synchronizing Outlook contacts
If you have Outlook contacts on your computer or
the Exchange Server (Outlook work account), you
can sync them with your phone. For more information
about synchronizing your phone with your computer,
see “Sync With Your Computer” in this guide. Refer to
the User Manual PDF to learn how to sync your phone
with the Exchange Server.
Synchronizing With Microsoft My Phone
Microsoft® My Phone syncs information between your
phone and a password-protected website hosted by
Microsoft. You can back up and restore your contacts,
calendar appointments, photos, and other information.
Refer to the User Manual PDF for details.
Quick Start Guide 11
8. Experience HTC Sense
HTC HD2 is the first Windows Mobile® phone to
embody HTC Sense™, a holistic experience based on
three core principles — make it mine, stay close, and
discover the unexpected.
Make it mine
Personalized Home screen
See the time and weather
of your current location on
the weather clock of the
Home screen. The Home
screen also displays your
upcoming appointment. Tap
the respective item when you
want to change the weather
clock to display another
location, update the weather
information, or access the
Calendar.
Essential features that you commonly use, such as
People, Messages, Mail, Internet, and more, are readily
accessed up front on the Home screen. The tabs at
the bottom of the Home screen correspond to the
different phone features. Simply press and hold the
active tab and then slide your finger right or left to
the feature you want to use. You can also directly tap
a tab.
You can also personalize the Home screen with an
animated or picture wallpaper (by tapping Menu >
Home Wallpaper), rearrange the tabs, as well as add
quick links to people who matter most to you, your
favorite websites, and applications.
12 Quick Start Guide
Stay close
It’s all about people
Bringing people who matter most closer to you
– that’s what your phone is all about.
Put people you keep in touch with often up front on
your Home screen’s People tab. Simply tap the photo
of a contact to quickly place a call or create a new
message to send to this contact.
Since your phone organizes text and multimedia
messages, email conversations, and phone logs of a
contact all in one place, you get to see at a glance
all communications with that person. Your phone
also keeps you in tune with your social circles by
seamlessly integrating Facebook information into
the personal details of your stored contacts. You
can instantly see what they’re doing and know
whether they have new photos or other updates.
More importantly, you are well informed about their
birthday and other important events.
Quick Start Guide 13
Text messages Email
Calls Facebook updates and events
Sending messages to multiple contacts is made
easier, too. Slide to the Groups tab and create a
group of selected contacts so you can easily send
a text, multimedia, or email message to the group
without having to add the addressed contacts to your
message one by one.
14 Quick Start Guide
Social networking
Enjoy twittering directly from your phone.
With the phone’s high-resolution camera, you can
take a photo and immediately upload it to your
Facebook album. While twittering, you can also send
a photo with your tweet message. What’s more, you
can capture a video and share it on YouTube. See
“Share Photos and Videos on Facebook, Twitter, and
YouTube” in this guide for details.
Discover the unexpected
Smart Dial
Your phone also makes it
quick and easy to go from
reading a text, multimedia
or email message to calling
the sender (if the sender’s
phone number is stored in
your contacts). While viewing
the message, press the
TALK/SEND button to call the
sender.
Quick Start Guide 15
Onscreen keyboard
To enter text, choose from
three onscreen keyboard
layouts: Full QWERTY,
Compact QWERTY, and
Phone Keypad.
The onscreen keyboard offers
word prediction and auto
correction features, helping
you type faster and more
accurately. Don’t worry about
pressing the right key every
time—just get close and let
the onscreen keyboard do
the rest.
Full QWERTY
When you’re filling in the recipient in your message,
you simply need to input the first few letters of the
recipient’s name. A matching list of names from your
stored contacts will be displayed. Tap the recipient’s
number or email address to which you want to send
your message.
16 Quick Start Guide
Internet and multimedia entertainment on the
big screen
With the high-resolution, extra large screen of your
phone, you get full enjoyment when surfing the Web
and playing multimedia.
When viewing Web pages, glancing through your
photos and videos, or browsing through music
albums, you can turn your phone sideways to the left
to change the screen to landscape view.
Swipe your finger left or right across the screen when
flipping through photos, videos, or music albums in
landscape view.
Tap a photo, video, or music album to bring it up to
the center of the screen.
Quick Start Guide 17
Tap the center photo
or video to view it in
full screen, or tap the
center album to display
the music tracks in that
album and start listening
to the music.
Pinch zooming
The capacitive touch screen of your phone is built for
pure finger touch control. When you’re viewing Web
pages, photos, messages, or documents, zoom in and
out freely with just a simple pinch of your fingers.
Using your thumb and index finger, press on the touch
screen and spread your fingers apart to zoom in.
Pinch your fingers together to zoom out.
Zooming in Zooming out
On certain screens wherein some onscreen controls
or icons appear small and hard to tap on, you can
also use pinch zooming to zoom in and out. After
zooming in, the onscreen control or icon becomes
larger and you can easily tap it with your finger. You
will also see a small preview window, and you can
18 Quick Start Guide
drag your finger around this window to pan around
the zoomed screen.
Normal screen Zoomed screen
Note When holding your phone in one hand and scrolling with
the thumb of the same hand, be careful not to touch
the screen with your other fingers or palm, as the phone
may interpret this as a pinch zooming gesture.
Quick Start Guide 19
HTC Footprints
Use HTC Footprints™ to
record the chronicles of
your life. Wherever you go,
you can take photos of the
places you visited and store
their GPS location and other
details to your phone. From
the Home screen’s Footprints
tab, you can then easily flip
through the photos and find
your favorite places again.
For more information about
using Footprints, refer to
the “Finding and Recording
Places” chapter in the User
Manual PDF.
Simply intuitive
Some design features of HTC HD2 are far better
experienced than can ever be explained. Like the
ringer volume level that scales down when the phone
detects that you have picked it up, or the display
that automatically adjusts to the light level in your
surroundings and turns off to prevent false screen
touches during a call. It’s also the capacitive touch
experience combined with an interface optimized
for the spacious display that lets you easily adjust
the settings, set up calendar appointments, browse
through photos, and navigate through menus with
only the touch of a finger.
20 Quick Start Guide
9. Get On the Internet
Connect to the world through a data connection
or Wi-Fi connection. Browse the Web, download
applications from Windows® Marketplace, and send/
receive email.
Using a data connection
Your phone automatically connects to the Internet
using 3G/GPRS/EDGE when you begin using a
function that accesses the Internet such as email or
the Web browser.
To save battery life, you can switch off the data
connection when not in use. On the Home screen,
slide to the Settings tab, tap Wireless controls, and
then tap the Data connection option’s Off/On slider.
Using Wi-Fi
If you skipped Wi-Fi setup when you first turned on
your phone, follow the steps below to connect your
phone to a Wi-Fi network.
1. On the Home screen, slide to the Settings tab and
then tap Wireless controls.
2. Tap Wi-Fi. Detected wireless networks are
displayed on the screen.
3. Tap the desired Wi-Fi network.
If you selected an open (unsecured) network,
•
you are automatically connected to the network.
If you selected a secured network, enter the
•
security key and then tap Done. You are then
connected to the network.
Quick Start Guide 21
Browsing the Web
Experience rich Internet browsing with Opera Mobile™.
On the Home screen, slide to the Internet tab and
then tap Launch Browser to open Opera Mobile.
Opera Mobile displays in two modes: full-screen and
normal viewing modes. Full-screen mode hides the
address bar and the browser controls. To change from
full-screen to normal viewing mode, tap the Restore
icon ( ) at the bottom right corner of the browser
screen.
While viewing a Web page in full screen, press both
your thumb and index finger on the touch screen
and spread your fingers apart to zoom in. Pinch your
fingers together to zoom out.
22 Quick Start Guide
10. Get Your Messages Across
Keep in touch with the important people in your life.
Sending text messages
Send short text messages (SMS) to other mobile
phones. If you exceed the limit on the number of
characters for a single text message, your text
message will be delivered as one but will be billed as
more than one message.
1. On the Home screen, slide to the Messages tab
and then tap the New Message icon ( ) on the
upper right side of the screen.
2. In the To field, enter the recipient’s mobile phone
number. You can also enter the first few letters of
the recipient’s name to display a matching list of
names from your stored contacts, and then tap
the recipient’s mobile phone number to which you
want to send your message.
3. Tap the text box that shows “Tap to compose text”,
and then enter your message.
4. When you have finished composing your text
message, tap Send.
Sending multimedia messages
Send multimedia messages (MMS) that include
photos, videos, or audio clips.
1. On the Home screen, slide to the Messages tab
and then tap the New Message icon ( ) on the
upper right side of the screen.
2. In the To field, enter the recipient’s mobile phone
number or email address. You can also enter the
first few letters of the recipient’s name to display a
matching list of names from your stored contacts,
and then tap the recipient’s mobile phone number
or email address to which you want to send your
message.
Quick Start Guide 23
3. Tap the Attach button ( ) and then choose
what you want to insert to the multimedia
message: photo, video, audio, contact details,
calendar appointment, or slideshow.
4. When you have finished composing your
multimedia message, tap Send.
Setting up and using email
Set up email accounts on your phone, which can
include your personal email and your work accounts.
(Refer to the User Manual PDF to learn how to set up
your Outlook work account.)
To set up an Internet email account
1. On the Home screen, slide to the Mail tab.
2. If this is your first time to set up an email account,
tap Add Account. Otherwise, tap Menu > Add
Account.
3. Select an email provider. If your email provider is
not listed, tap Other.
4. Enter your email address and password, and then
tap Next.
5. Enter your name and the account display name,
and then tap Next.
Note If the type of email account you want to set up is
not in the phone database, the subsequent screens
will prompt you to enter more details, such as the
incoming and outgoing email server settings. Obtain
these settings from your email provider.
6. Choose how often you want your phone to
automatically send and receive email.
7. Tap Done.
24 Quick Start Guide
To send email
1. On the Home screen, slide to the Mail tab and tap
an email account to use on the right side of the
screen.
2. Tap the New Email icon ( ) to create a new
email message.
3. Tap To and then select a contact or an email group.
In the To field, you can also enter the first few
letters of the recipient’s name to display a
matching list of names from your stored contacts,
and then tap a recipient to automatically fill in the
person’s email address.
4. Enter your subject and message, and then tap
Send.
Quick Start Guide 25
11. Use the Camera
Whether traveling for business or fun, enjoy taking
photos and capturing videos of your trip and
encounters with your phone’s 5 megapixel camera.
Taking a photo
1. On the Home screen, slide to the Photos and
Videos tab and then tap the Camera icon ( ).
2. Let the camera auto focus on your subject at the
center of the viewfinder screen, or you can freely
select any area to focus on by tapping the area
that you want on the viewfinder screen.
Auto focus
Touch focus
Note If you tap outside the effective focus area, a white
box appears to indicate the boundary where you can
use Touch Focus.
26 Quick Start Guide
3. Press the Virtual Camera button ( ) shortly to
immediately take the photo, or press and hold the
Virtual Camera button to refocus and then take
the photo.
Capturing video
1. On the Home screen, slide to the Photos and
Videos tab and then tap the Camcorder icon
( ).
2. Point the camera at your subject.
3. Press the Virtual Camera button ( ) shortly
to immediately start capturing video, or press and
hold the Virtual Camera button to refocus and
then begin capturing.
4. To stop capturing, press the Virtual Camera button
again.
To learn more about using the camera, refer to the
“Camera and Multimedia” chapter in the User Manual
PDF.
Quick Start Guide 27
12. Share Photos and Videos on Facebook, Twitter, and YouTube
Directly from your phone, you can easily share your
photos on Facebook and Twitter. You can also upload
videos to YouTube.
Logging into your social networks
If you skipped setting up your social network accounts
when you turned on your phone for the first time, you
need to log in first to your accounts before you can
upload and share your photos and videos.
1. On the Home screen, slide to the Settings tab and
then tap Data services.
2. Log in to Facebook, YouTube, and Twitter one
at a time. Tap the Off/On slider that appears to
the right of each of these social networks. On
the subsequent screen, enter your username and
password and then tap Login.
Uploading photos to Facebook
After taking a photo with your phone’s Camera, you
can upload the photo to Facebook. Use Albums when
you want to upload several photos at the same time.
1. Open the Camera and take a photo. For
instructions, see “Use the Camera” in this guide.
2. After taking a photo, tap the Send icon ( ),
select Upload to Facebook, and then tap Send.
3. To share several photos, slide to the Photos and
Videos tab on the Home screen, and then tap
Albums on the bottom left of the screen.
In Albums, tap Menu > Share > Facebook, tap each
of the photos you want to share, and then tap
Upload.
After upload is complete, use the Web browser to log
into your Facebook account if you want to check and
browse through the uploaded photos in Facebook.
28 Quick Start Guide
You will see them on the main Home page. You will
also find them grouped under the “Mobile Uploads”
album.
Uploading a photo to Twitter
You can upload only one photo at a time on Twitter.
Create a new tweet first, and then select a photo or
use the Camera to take a photo. Your phone uploads
the photo to a photo hosting service and then inserts
its URL location into the tweet.
1. On the Home screen, slide to the Twitter tab.
2. Tap Menu > New Tweet. If you want to enter a
tweet, type your text into the provided box.
3. Tap the Camera button ( ).
4. If you do not see the photo that you want on the
subsequent screen, first tap Albums and select the
album that contains the photo you want to share.
5. When you see the photo that you want, tap the
photo to select it. You can also tap the Camera
icon ( ) on the upper-left corner of the screen
to use the Camera and take a photo.
6. Your phone then begins uploading the photo to
the Twitter photo host. When the upload is done,
the URL location of the photo is then entered to
your tweet message.
7. Tap Update to send your tweet along with the URL
of the photo so other people can see it in Twitter.
If you return to the Home screen’s Twitter tab and tap
All tweets, you will see the sent tweet that contains
the URL of the shared photo.
Quick Start Guide 29
Uploading videos to YouTube
You can use Camera to capture a video and
immediately share it on YouTube. Use Albums when
you want to upload several videos at the same time.
1. Open the Camera and capture a video. For
instructions, see “Use the Camera” in this guide.
2. After capturing a video, tap the Send icon ( ),
select Upload to YouTube, and then tap Send.
3. On the Video Upload screen, enter a descriptive
title and tags for the video. Also tap the Off/On
slider to set whether to make this video public to
everyone.
4. Tap Upload.
To share several videos, slide to the Photos and
Videos tab on the Home screen, and then tap Albums
on the bottom left of the screen. In Albums, tap Menu
> Share > YouTube, tap each of the videos you want
to share, tap Next, and then follow steps 3 and 4
above to upload the videos to YouTube.
After upload is complete, use the Web browser to log
into your YouTube account if you want to check and
view the uploaded videos. You will find them grouped
under “Uploaded Videos” in your account’s History.
30 Quick Start Guide
13. Manage Your Phone’s Wireless Controls
Comm Manager lets you easily turn on and off the
wireless communication features of your phone such
as Wi-Fi, Bluetooth, data connection, and more. On
the Home screen, slide to the Settings tab and then
tap Wireless controls to open Comm Manager.
On the Comm Manager screen, tap the left side to
configure the listed settings. Tap the Off/On slider on
the right to turn a function on or off.
For more information about using the Comm Manager,
refer to the “Managing Your Phone” chapter in the
User Manual PDF.
Tip With Wi-Fi Router on the Comm Manager, you can
set up your phone as a wireless router so that your
computer can connect through Wi-Fi to your phone and
use the phone’s data connection to access the Internet.
For more information, refer to the “Internet and Social
Networking” chapter” in the User Manual PDF.
Quick Start Guide 31
14. Sync With Your Computer
You can take information from your computer
wherever you go by synchronizing it to your phone.
To find out how you can download and install
Microsoft ActiveSync (for Windows XP) or Windows
Mobile Device Center (for Windows Vista) on your
computer, visit the following website:
http://www.windowsmobile.com/getstarted
Setting up ActiveSync
1. Connect your phone to your computer. The
Synchronization Setup Wizard automatically starts.
Click Next to proceed.
2. To sync your phone with your computer, clear
the Synchronize directly with a server running
Microsoft Exchange check box, then click Next.
3. Select the information types that you want to sync,
then click Next.
4. Select or clear the Allow wireless data connections
check box according to your preference.
5. Click Finish.
Setting up Windows Mobile Device Center
1. Connect your phone to your computer. Windows
Mobile Device Center configures itself, then opens.
2. On the license agreement screen, click Accept.
3. On the Windows Mobile Device Center’s Home
screen, click Set up your device.
4. Select the items you want to sync and then click
Next.
5. Enter a name for your phone and then click Set Up.
32 Quick Start Guide
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15. How to Reset Your Phone
Perform a soft reset to clear all active program
memory and shut down all active programs. This is
useful when your phone is running slower than normal,
or a program is not performing properly.
1. With your thumb or finger, open the back cover by
lifting up from the left side of the cover.
2. The RESET button is located at the bottom left
below the battery compartment and SIM card slot.
Use a small object with an unsharp, pointed tip
such as a toothpick to press the RESET button.
RESET
button
Your phone restarts and displays the Home screen.
3. To replace the back cover, secure the right side of
the back cover first and then press down the cover
into place.
Note Refer to the “Managing Your Phone” chapter in the User
Manual PDF if you need instructions on performing a
clear storage or hard reset. Please be informed that after
performing either action, all your data will be deleted
and your phone will be set back to factory default
settings. Make sure you back up first any additional
installed programs, your data, and your files before you
perform either action.
Quick Start Guide 33
16. Troubleshooting Tips
Below are basic troubleshooting tips and additional
information to help you understand more about your
phone.
Q. What should I do if the phone hangs or is
operating slowly?
You can try restarting your phone or free up
•
memory on the phone.
Try uninstalling extra plug-ins from the phone to
•
eliminate any functional instability that they may
cause.
After backing up your data and files, restore
•
the phone to its factory default settings. From
the Home screen, slide to the Settings tab, tap
Security > Factory reset, and then follow the
onscreen instructions to restore your phone to
factory default settings. If your phone hanged
and you are unable to enter Windows Mobile,
perform a hard reset. For more information
about hard reset, refer to the “Managing Your
Phone” chapter in the User Manual PDF.
Q. The phone’s standby time seems to be
decreasing.
Standby time may differ, depending on how you
•
use your phone. Turning on and using wireless
functions such as Bluetooth or Wi-Fi will use up
the battery faster.
Long duration calls, camera usage, Internet
•
connection, and more will use up the battery
faster.
Batteries are consumable items and should be
•
replaced every eight months to a year.
For more information, you can also visit HTC’s
•
support website. On the support website, select
your phone model and refer to the “FAQs”.
34 Quick Start Guide
Q. The phone heats up when I’m charging
the battery or when I’m making long
duration calls.
It is normal for the phone to heat up during
•
charging. After charging, it will return to its
normal temperature.
It is normal for the phone to heat up when you
•
are using the same function for a long time, such
as making long duration calls or recording a long
video clip.
Please rest assured that all HTC phones are
•
factory tested before released.
Quick Start Guide 35
Appendix: Safety and Other Notices
Disclaimers
THE WEATHER INFORMATION, DATA AND DOCUMENTATION ARE
PROVIDED “AS IS” AND WITHOUT WARRANTY OR TECHNICAL
SUPPORT OF ANY KIND FROM HTC. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, HTC AND ITS AFFILIATES
expressly disclaim any and all representations and warranties,
express or implied, arising by law or otherwise, regarding the
Weather Information, Data, Documentation, or any other Products
and services, including without limitation any express or implied
warranty of merchantability, express or implied warranty of fitness
for a particular purpose, non-infringement, quality, accuracy,
completeness, effectiveness, reliability, usefulness, that the Weather
Information, Data and/or Documentation will be error-free, or
implied warranties arising from course of dealing or course of
performance.
Without limiting the foregoing, it is further understood that HTC
and its Providers are not responsible for Your use or misuse of the
Weather Information, Data and/or Documentation or the results
from such use. HTC and its Providers make no express or implied
warranties, guarantees or affirmations that weather information will
occur or has occurred as the reports, forecasts, data, or information
state, represent or depict and it shall have no responsibility or
liability whatsoever to any person or entity, parties and non-parties
alike, for any inconsistency, inaccuracy, or omission for weather
or events predicted or depicted, reported, occurring or occurred.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU
ACKNOWLEDGE THAT THE WEATHER INFORMATION, DATA
AND/OR DOCUMENTATION MAY INCLUDE INACCURACIES AND
YOU WILL USE COMMON SENSE AND FOLLOW STANDARD
SAFETY PRECAUTIONS IN CONNECTION WITH THE USE OF THE
WEATHER INFORMATION, DATA OR DOCUMENTATION.
36 Quick Start Guide
Important Health Information and Safety
Precautions
When using this product, the safety precautions below must be
taken to avoid possible legal liabilities and damages.
Retain and follow all product safety and operating instructions.
Observe all warnings in the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to
the equipment, observe the following precautions.
ELECTRICAL SAFETY
This product is intended for use when supplied with power from
the designated battery or power supply unit. Other usage may be
dangerous and will invalidate any approval given to this product.
SAFETY PRECAUTIONS FOR PROPER GROUNDING
INSTALLATION
CAUTION: Connecting to an improperly grounded equipment can
result in an electric shock to your device.
This product is equipped with a USB Cable for connecting with
desktop or notebook computer. Be sure your computer is properly
grounded (earthed) before connecting this product to the computer.
The power supply cord of a desktop or notebook computer has
an equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet which is properly
installed and grounded in accordance with all local codes and
ordinances.
SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT
Use the correct external power source
•
A product should be operated only from the type of power source
indicated on the electrical ratings label. If you are not sure of the
type of power source required, consult your authorized service
provider or local power company. For a product that operates
from battery power or other sources, refer to the operating
instructions that are included with the product.
Handle battery packs carefully
•
This product contains a Li-ion battery. There is a risk of fire and
burns if the battery pack is handled improperly. Do not attempt
to open or service the battery pack. Do not disassemble, crush,
puncture, short external contacts or circuits, dispose of in fire or
water, or expose a battery pack to temperatures higher than 60˚C
(140˚F).
Quick Start Guide 37
WARNING: Danger of explosion if battery is incorrectly
replaced. To reduce risk of fire or burns, do not
disassemble, crush, puncture, short external contacts,
expose to temperature above 60° C (140° F), or dispose
of in fire or water. Replace only with specified batteries.
Recycle or dispose of used batteries according to the
local regulations or reference guide supplied with your
product.
Take extra precautions
•
Keep the battery or device dry and away from water or any
•
liquid as it may cause a short circuit.
Keep metal objects away so they don’t come in contact with the
•
battery or its connectors as it may lead to short circuit during
operation.
The phone should only be connected to products that bear the
•
USB-IF logo or have completed the USB-IF compliance program.
Do not use a battery that appears damaged, deformed, or
•
discolored, or the one that has any rust on its casing, overheats,
or emits a foul odor.
Always keep the battery out of the reach of babies and small
•
children, to avoid swallowing of the battery. Consult the doctor
immediately if the battery is swallowed.
If the battery leaks:
•
Do not allow the leaking fluid to come in contact with skin
•
or clothing. If already in contact, flush the aected area immediately with clean water and seek medical advice.
Do not allow the leaking fluid to come in contact with eyes.
•
If already in contact, DO NOT rub; rinse with clean water
immediately and seek medical advice.
Take extra precautions to keep a leaking battery away from
•
fire as there is a danger of ignition or explosion.
SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT
Keep this product away from excessive moisture and extreme
temperatures. Do not leave the product or its battery inside a vehicle
or in places where the temperature may exceed 60°C (140°F), such
as on a car dashboard, window sill, or behind a glass that is exposed
to direct sunlight or strong ultraviolet light for extended periods of
time. This may damage the product, overheat the battery, or pose a
risk to the vehicle.
38 Quick Start Guide
PREVENTION OF HEARING LOSS
CAUTION: Permanent hearing loss may occur if
earphones or headphones are used at high volume for
prolonged periods of time.
NOTE: For France, Earphone (listed below) for this device have been
tested to comply with the Sound Pressure Level requirement laid
down in the applicable NF EN 50332-1:2000 and/or NF EN 503322:2003 standards as required by French Article L. 5232-1.
Earphone, manufactured by HTC, Model RC E160.
•
SAFETY IN AIRCRAFT
Due to the possible interference caused by this product to an
aircraft’s navigation system and its communications network, using
this device’s phone function on board an airplane is against the law
in most countries. If you want to use this device when on board an
aircraft, remember to turn off your phone by switching to Airplane
Mode.
ENVIRONMENT RESTRICTIONS
Do not use this product in gas stations, fuel depots, chemical
plants or where blasting operations are in progress, or in potentially
explosive atmospheres such as fuelling areas, fuel storehouses,
below deck on boats, chemical plants, fuel or chemical transfer or
storage facilities, and areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Please be aware
that sparks in such areas could cause an explosion or fire resulting in
bodily injury or even death.
EXPLOSIVE ATMOSPHERES
When in any area with a potentially explosive atmosphere or where
flammable materials exist, the product should be turned off and
the user should obey all signs and instructions. Sparks in such areas
could cause an explosion or fire resulting in bodily injury or even
death. Users are advised not to use the equipment at refueling
points such as service or gas stations, and are reminded of the need
to observe restrictions on the use of radio equipment in fuel depots,
chemical plants, or where blasting operations are in progress. Areas
with a potentially explosive atmosphere are often, but not always,
clearly marked. These include fueling areas, below deck on boats,
fuel or chemical transfer or storage facilities, and areas where the
air contains chemicals or particles, such as grain, dust, or metal
powders.
Quick Start Guide 39
ROAD SAFETY
Vehicle drivers in motion are not permitted to use telephony services
with handheld devices, except in the case of emergency. In some
countries, using hands-free devices as an alternative is allowed.
SAFETY PRECAUTIONS FOR RF EXPOSURE
Avoid using your phone near metal structures (for example, the
•
steel frame of a building).
Avoid using your phone near strong electromagnetic sources,
•
such as microwave ovens, sound speakers, TV and radio.
Use only original manufacturer-approved accessories, or
•
accessories that do not contain any metal.
Use of non-original manufacturer-approved accessories may
•
violate your local RF exposure guidelines and should be
avoided.
INTERFERENCE WITH MEDICAL EQUIPMENT
FUNCTIONS
This product may cause medical equipment to malfunction. The use
of this device is forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external
RF energy.
HEARING AIDS
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your service provider, or call the customer service line to discuss
alternatives.
NONIONIZING RADIATION
Your device has an internal antenna. This product should be
operated in its normal-use position to ensure the radiative
performance and safety of the interference. As with other mobile
radio transmitting equipment, users are advised that for satisfactory
operation of the equipment and for the safety of personnel, it is
recommended that no part of the human body be allowed to come
too close to the antenna during operation of the equipment.
40 Quick Start Guide
Use only the supplied integral antenna. Use of unauthorized
or modified antennas may impair call quality and damage the
phone, causing loss of performance and SAR levels exceeding the
recommended limits as well as result in non-compliance with local
regulatory requirements in your country.
To assure optimal phone
performance and ensure human
exposure to RF energy is within
the guidelines set forth in the
relevant standards, always use
your device only in its normal-use
position. Contact with the antenna
area may impair call quality and
cause your device to operate
at a higher power level than
needed. Avoiding contact with
the antenna area when the phone
is IN USE optimizes the antenna
performance and the battery life.
Antenna
location
General Precautions
Avoid applying excessive pressure to the device
•
Do not apply excessive pressure on the screen and the device to
prevent damaging them and remove the device from your pants’
pocket before sitting down. It is also recommended that you store
the device in a protective case and only use the device stylus
or your finger when interacting with the touch screen. Cracked
display screens due to improper handling are not covered by the
warranty.
Device getting warm after prolonged use
•
When using your device for prolonged periods of time, such
as when you’re talking on the phone, charging the battery or
browsing the Web, the device may become warm. In most cases,
this condition is normal and therefore should not be interpreted as
a problem with the device.
Heed service markings
•
Except as explained elsewhere in the Operating or Service
documentation, do not service any product yourself. Service
needed on components inside the device should be done by an
authorized service technician or provider.
Quick Start Guide 41
•
Damage requiring service
Unplug the product from the electrical outlet and refer servicing
to an authorized service technician or provider under the following
conditions:
Liquid has been spilled or an object has fallen onto the product.
•
The product has been exposed to rain or water.
•
The product has been dropped or damaged.
•
There are noticeable signs of overheating.
•
The product does not operate normally when you follow the
•
operating instructions.
Avoid hot areas
•
The product should be placed away from heat sources such as
radiators, heat registers, stoves, or other products (including
amplifiers) that produce heat.
Avoid wet areas
•
Never use the product in a wet location.
Avoid using your device after a dramatic change in
•
temperature
When you move your device between environments with very
different temperature and/or humidity ranges, condensation may
form on or within the device. To avoid damaging the device, allow
sufficient time for the moisture to evaporate before using the
device.
NOTICE: When taking the device from low-temperature
conditions into a warmer environment or from hightemperature conditions into a cooler environment, allow
the device to acclimate to room temperature before
turning on power.
Avoid pushing objects into product
•
Never push objects of any kind into cabinet slots or other
openings in the product. Slots and openings are provided for
ventilation. These openings must not be blocked or covered.
Mounting accessories
•
Do not use the product on an unstable table, cart, stand, tripod,
or bracket. Any mounting of the product should follow the
manufacturer’s instructions, and should use a mounting accessory
recommended by the manufacturer.
Avoid unstable mounting
•
Do not place the product with an unstable base.
Use product with approved equipment
•
This product should be used only with personal computers and
options identified as suitable for use with your equipment.
42 Quick Start Guide
Adjust the volume
•
Turn down the volume before using headphones or other audio
devices.
Cleaning
•
Unplug the product from the wall outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning, but NEVER use water to clean the LCD screen.
Regulatory Agency Identifications
For regulatory identification purposes, your product is assigned a
model number of PB81100.
To ensure continued reliable and safe operation of your device, use
only the accessories listed below with your PB81100.
The Battery Pack has been assigned a model number of BB81100.
Note This product is intended for use with a certified Class 2
Limited Power Source, rated 5 Volts DC, maximum 1 Amp
power supply unit.
Telecommunications & Internet Association (TIA)
Safety Information
Pacemakers
The Health Industry Manufacturers Association recommends
that a minimum separation of six inches be maintained between
a handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations
of Wireless Technology Research. Persons with pacemakers:
Should ALWAYS keep the phone more than six inches from
•
their pacemaker when the phone is turned ON.
Should not carry the phone in a breast pocket.
•
Should use the ear opposite the pacemaker to minimize
•
the potential for interference. If you have any reason to
suspect that interference is taking place, turn the phone OFF
immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your service provider, or call the customer service line to discuss
alternatives.
Quick Start Guide 43
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn the phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external
RF energy.
WEEE Notice
The Directive on Waste Electrical and Electronic Equipment (WEEE),
which entered into force as European law on 13th February 2003,
resulted in a major change in the treatment of electrical equipment
at end-of-life.
The purpose of this Directive is, as a first priority, the prevention of
WEEE, and in addition, to promote the reuse, recycling and other
forms of recovery of such wastes so as to reduce disposal.
The WEEE logo (shown at the left) on the product or on its
box indicates that this product must not be disposed of or
dumped with your other household waste. You are liable to
dispose of all your electronic or electrical waste equipment
by relocating over to the specified collection point for
recycling of such hazardous waste. Isolated collection and
proper recovery of your electronic and electrical waste
equipment at the time of disposal will allow us to help
conserving natural resources. Moreover, proper recycling
of the electronic and electrical waste equipment will
ensure safety of human health and environment. For more
information about electronic and electrical waste equipment
disposal, recovery, and collection points, please contact your
local city center, household waste disposal service, shop
from where you purchased the equipment, or manufacturer
of the equipment.
RoHS Compliance
This product is in compliance with Directive 2002/95/EC of the
European Parliament and of the Council of 27 January 2003, on the
restriction of the use of certain hazardous substances in electrical
and electronic equipment (RoHS) and its amendments.
htc.com
91H0xxxx-xxM Rev.A
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