HTC EVO 4G PC36100 User Manual

User Guide

www.sprint.com

Other marks are the property of their respective owners.

5/3/10

Note: Para encontrar esta guía para usuarios en español, por

favor visita a www.sprint.com y haz clic en Support >

Phones & Devices

To find this user guide in Spanish, please visit

www.sprint.com and click Support > Phones & Devices.

Important Privacy Message – Sprint’s policies often do not

apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website.  If you aren’t comfortable with the third-party application’s policies, don’t use the application.

Table of Contents

Tip: Looking for something? If you don’t see it in the headings listed here, try the Index on page 185.

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Your Device’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Section 2: Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting Around Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Personalization Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Data Synchronization Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Social Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Date & Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Locale & Text Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Power-Saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Making a Call From History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Saving a Number From History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Prepending a Number From History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

2D. People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

About People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using the People Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Adding a New People Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the Contact Details Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Merging Entries in People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Editing an Entry in People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Finding Entries in People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Backing Up and Importing Entries in People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Working with Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the People Widget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Connecting with Your Social Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using Friend Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

2E. Calendar and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Quickoffice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

HTC Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Updating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

2F. Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Automatic Speech Recognition (ASR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

2G. microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Your Device’s microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using the Device’s microSD Card as a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

2H. Camera and Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Taking Pictures and Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Viewing Pictures and Videos Using Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Sharing Live Videos with Qik . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Listening to the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

2I. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Section 3: Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

3A. Sprint Service: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Text Messaging (SMS) and Multimedia Messaging (MMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

3B. Web and Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Ways of Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Connecting Using Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Connecting Using Sprint 4G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Getting Started With Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Connecting to a Virtual Private Network (VPN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using the Device’s Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Accessing Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Google Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Downloading Applications and Games From Android Market . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Peep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

News Feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Sprint Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using Your Device as a Modem (Internet Sharing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

3C. Entertainment: TV and Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Music - MP3 Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

NASCAR Sprint Cup Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Google Latitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Footprints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Section 4: Safety and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 165

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Important Health Information and Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

4B. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Regulatory Agency Identifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Federal Communication Commission Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 176

SAR Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Telecommunications & Internet Association (TIA) Safety Information . . . . . . . . . . . . . . . . . . . . 179

WEEE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

4C. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Privacy Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Weather Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

4D. Copyright, Trademark, and Proprietary Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Introduction

This User Guide introduces you to Sprint® service and all the features of your new device. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your Device

⽧ Section 3: Sprint Service

⽧ Section 4: Safety and Warranty Information

WARNING: Please refer to the Important Safety Information section on page 166 to learn about information that will help

you safely use your device. Failure to read and follow the Important Safety Information in this device guide may result in serious bodily injury, death, or property damage.

Your Device’s Menu

The following table outlines your device’s main menu structure. From the Home screen, press to open the menu.

All apps

Scenes

1: Sprint Scene

2: HTC

3: Social

4: Work

5: Play

6: Travel

7: Clean Slate

Add to Home

1: W idg et

2: Program

3: Shortcut

1: Bookmark 2: Direct Dial 3: Direct Message 4: Directions & Navigation 5: Gmail label 6: Mail Inbox 7: Music playlist 8: Person 9: Settings

4: Folder

1: New Folder 2: All People 3: Bluetooth Received 4: Facebook Phonebook 5: Phones 6: Starred

Wallpaper

Notifications

Settings

1: Personalize

1: Scenes

2: Home wallpaper

3: Default ringtone

2: Wireless & networks

1: Airplane mode

2: Wi-Fi

3: Wi-Fi settings

1: Wi-Fi 2: Network notification 3: Add Wi-Fi network

4: Bluetooth

5: Bluetooth settings

1: Bluetooth 2: Device name 3: Discoverable 4: Advanced Settings 5: Scan for devices

6: Sprint Hotspot

7: Sprint Hotspot settings

8: 4G

9: 4G settings

1: 4G 2: Network notification 3: Network provider 4: Signal strength 5: IP address

10: VPN settings

1: Add VPN

11: Mobile network

12: Mobile networks

1: Data roaming 2: Data Roam Guard 3: Data roaming sound 4: Enable always-on mobile data  5: Roaming 6: Call guard

13: Internet sharing

3: Call

1: Voicemail service

2: Voicemail settings

3: Clear voicemail notification

4: TTY mode

1: TTY Off 2: TTY Full 3: TTY HCO 4: TTY VCO

5: Hearing aids

6: Phone settings

1: Edit default message2: Edit message 3: Save to contacts

7: DDT M m od e

8: Voice Privacy

9: Automatic prepend

10: Plus code dialing

1: North American dialing2: International dialing

4: Sound & display

1: Sound profile 2: Ringer volume 3: Media volume 4: Phone ringtone 5: Phone vibrate 6: Notification sound 7: Quiet ring on pickup 8: Audible touch tones 9: Audible selection 10: Haptic feedback 11: SD card notifications 12: Roaming ringtone 13: Emergency tone 14: Orientation 15: Animation 16: Brightness 17: Screen timeout 18: Notification flash 19: G-Sensor calibration

5: Accounts & sync

1: Background data

2: Auto-sync

3: Exchange ActiveSync (if you have set up an Exchange ActiveSync email account)

1: Account settings 2: Schedule 3: Mail 4: Contacts 5: Calendar

4: Facebook for HTC Sense (if you have logged in to your Facebook account)

1: Account settings 2: Sync Contacts

5: Google (if you have set up a Google Account)

1: Sync Contacts 2: Sync Gmail 3: Sync Calendar

6: Twitter (if you have logged in to your Twitter account)

1: Account settings 2: Sync Peep 3: Sync Friend

7: We at he r

1: Account settings 2: Sync weather data

6: Location

1: Use wireless networks 2: Location setting 3: Use GPS satellites

7: Search

1: Google search settings 2: Searchable items 3: Clear search shortcuts

8: Privacy

1: Use My Location 2: Factory data reset

9: Connect to PC

1: Default connection type2: Ask me

10: Security

1: Set unlock pattern

2: Require pattern

3: Use visible pattern

4: Use tactile feedback

5: Visible passwords

6: Set password

7: Use secure credentials

8: Install from SD card

9: Clear storage

11: Applications

1: Unknown sources 2: Manage applications 3: Running services 4: Development

12: SD & phone storage

1: Total space 2: Available space 3: Unmount SD card 4: Format SD card 5: Available space

13: Date & time

1: Automatic 2: Set date 3: Select time zone 4: Set time 5: Use 24-hour format 6: Select date format

14: Language & keyboard

1: Select locale

2: Touch Input

1: Keyboard types 2: Keyboard language 3: Text input 4: Tutorial 5: User Dictionary

15: Accessibility

16: Text-to-speech

1: Listen to an example 2: Install voice data 3: Always use my settings 4: Speech rate 5: Language

17: System updates

1: Firmware update 2: Update profile 3: Update PRL 4: HTC software update

18: About phone

1: N etwo rk

1: Operator name 2: Signal strength 3: Mobile network type 4: Service state 5: Roaming 6: Current username

2: Phone identity

1: Model number 2: MEID 3: Phone number 4: IMSI

3: Battery

1: Battery status 2: Battery level 3: Battery use 4: Up time 5: Awake time

4: Hardware information

1: Hardware version 2: Wi-Fi MAC address 3: Bluetooth address 4: 4G MAC address

5: Software information

1: Firmware version 2: Baseband version 3: Kernel version 4: Build number 5: Software number 6: Browser version 7: PRI Version 8: PRL Version

6: Legal information

1: HTC legal 2: Sprint legal 3: Google legal 4: Open source licenses

Tip: For most programs or games on the device, pressing brings up options available for the application or game.

iii

Section 1

Getting Started

⽧ Setting Up Your Device (page 2)

1A. Setting Up Service

⽧ Activating Your Device (page 2)

⽧ Setting Up Your Voicemail (page 3)

⽧ Sprint Account Passwords (page 3)

⽧ Getting Help (page 4)

Setting Up Your Device

1. Install the battery:

䡲 Insert your fingernail into the slot at the top left of the battery compartment cover and lift gently to

remove.

䡲 Align the battery’s exposed copper contacts with the battery connectors inside the battery

compartment.

䡲 Insert the contact end of the battery first then gently push the battery into place.

䡲 Replace the back cover making sure all the locking tabs are seated and there are no gaps around the

cover.

2. Press ( ) to turn the device on (black button located at the top of the device and on the right).

Note: When you turn on your device for the first time, you will be given options to let you quickly set up various accounts,

such as Google™ account, Facebook™, Flickr®, Twitter™, Microsoft® Exchange ActiveSync, and other email accounts. We recommend that you skip these.

䡲 If your device is activated, it will turn on, search for Sprint service, and enter standby mode.

䡲 If your device is not yet activated, see “Activating Your Device” on page 2 for more information.

3. Make your first call.

䡲 Tap .

䡲 Use the onscreen keypad to enter a phone number.

䡲 Tap .

Note: Your device’s battery should have enough charge for your device to turn on and find a signal, set up your voicemail,

and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery” on page 13 for details.

Activating Your Device

䢇 If you purchased your device at a Sprint Store, it is probably activated and ready to use.

䢇 If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed

to activate automatically. To confirm your activation, make a phone call.

䢇 If you received your device in the mail and you are activating a new device for an existing number on your

account,

䡲 From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen

you will need to go online to activate your new device.

instructions to activate your device.

When you have finished, make a phone call to confirm your activation. If your device is still not activated or you do not have access to the Internet, contact Sprint Customer Service at

2 1A. Setting Up Service

1-888-211-4727 for assistance.

Tip: Do not press while the device is being activated. Pressing cancels the activation process.

Note: If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any other

phone.

Setting Up Your Voicemail

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated.

1. Press and tap > Voicemail.

2. In the Personalize your Voicemail window, tap Personalize now.

3. Your device will automatically connect with Sprint Voicemail service. Follow the voice prompts to:

䡲 Create your passcode.

䡲 Record your name announcement.

䡲 Record your greeting.

Note: Voicemail Passcode

Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your handset is able to access your voicemail messages.

For more information about using your voicemail, see “Voicemail” on page 100.

Setting Up Service

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Username and Password

If you are the account owner, you will create an account username and password when you sign on to

www.sprint.com. (Click Need to register for access? to get started.) If you are not the account owner (if

someone else receives the bill for your Sprint service), you can get a sub-account password at

www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See Setting Up Your Voicemail for more information on your voicemail password.

Data Services Password

With your Sprint device, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.

For more information, or to change your passwords, sign on to Service at

1-888-211-4727.

www.sprint.com or call Sprint Customer

1A. Setting Up Service 3

Getting Help

Managing Your Account

Online: www.sprint.com

䢇 Access your account information.

䢇 Check your minutes used (depending on your Sprint service plan).

䢇 View and pay your bill.

䢇 Enroll in Sprint online billing and automatic payment.

䢇 Purchase accessories.

䢇 Shop for the latest Sprint phones.

䢇 View available Sprint service plans and options.

䢇 Learn more about data services and other products like Sprint Picture Mail, games, ringers, screen savers,

and more.

From Your Sprint Device

1. From the Home screen, tap .

2. Do any of the following:

䢇 Tap to check minute usage and account balance.

䢇 Tap to make a payment.

䢇 Tap to access a summary of your Sprint service plan or get answers to

other questions.

From Any Other Phone

䢇 Sprint Customer Service: 1-888-211-4727.

䢇 Business Customer Service: 1-800-927-2199.

Sprint 411

Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411, and you will be billed for airtime.

䊳 Tap .

Sprint Operator Services

Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

䊳 Tap .

For more information or to see the latest in products and services, visit us online at

www.sprint.com.

4 1A. Setting Up Service

Section 2

Your Device

2A. Device Basics

⽧ Your Device (page 6)

⽧ Turning Your Device On and Off (page 8)

⽧ Viewing the Display Screen (page 9)

⽧ Battery and Charger (page 12)

⽧ Getting Around Your Device (page 13)

⽧ Displaying Your Phone Number (page 14)

⽧ Making and Answering Calls (page 15)

⽧ Speed Dialing (page 19)

⽧ Dialing Sprint Services (page 19)

⽧ Entering Text (page 19)

⽧ Home Screen (page 22)

Tip: Device Software Upgrades – Updates to your device’s software may become available from time to time.

Sprint will automatically upload critical updates to your device. You can also check for and download updates by pressing available updates.

Your Device

> , and then tapping Settings > System updates > Firmware update to search for and download

Front View Rear View

62A. Device Basics

Key Functions

18 19

End View

16 17

Top View

1. Front Indicator Light (LED) shows your device’s connection status at a glance.

2. Proximity Sensor automatically switches the display screen off when you hold the device near your face

during a call. When activated, the proximity sensor does not reduce transmission power for WiMAX, CDMA, or Wi-Fi.

3. Earpiece lets you hear the caller and automated prompts.

4. Display Screen displays all the information needed to operate your device, such as the call status, the

People list, the date and time, and the signal and battery strength.

5. Menu Key allows you to open a list of actions that you can do on the current screen.

6. Home Key takes you back to the Home screen. When in standby mode, press and hold to open the

recently-used applications window.

7. Microphone allows other callers to hear you clearly when you are speaking to them.

8. Search Key allows you to search information on the current screen or application. For example, while in

People, press

9. Back Key allows you to go back to the previous screen, or close a dialog box, options menu, the

Notifications panel, or onscreen keyboard.

10. Volume Button allows you to adjust the ringer or media volume or adjust the voice volume during a call.

11. Front Camera lets you capture a self-portrait or a video.

12. Camera Lens as part of the built-in camera, lets you take pictures and videos.

13. Speaker lets you hear the different ringers and sounds. The speaker also lets you hear the caller’s voice

in speakerphone mode.

14 . Dual Flash helps illuminate subjects in low-light environments when the camera is focusing and

capturing a photo or video.

15. Kickstand lets you prop up the device on a desk or other flat surface for more comfortable viewing.

16. 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for convenient,

hands-free conversations. CAUTION! Inserting an accessory into the incorrect jack may damage the device.

17. Power Button lets you turn the device on or off or turn on/off the screen. While in standby mode and the

screen is unlocked, press and hold to open a menu to let you turn on/off the device, turn on/off your mobile network connection, or switch your device to silent mode, vibration mode, or airplane mode.

18. Charger/Accessory Jack allows you to connect the device charger or the USB cable (included).

CAUTION! Inserting an accessory into the incorrect jack may damage the device.

19. HDMI Jack allows you to use an HDMI cable to connect to an HDMI-capable external display, such as an

LCD TV. You can then display photos and videos on your device to the connected external display. CAUTION! Inserting an accessory into the incorrect jack may damage the device.

to search for a contact in the device.

Device Basics

2A. Device Basics 7

Turning Your Device On and Off

Turning Your Device On

䊳 Press the power button ( ) at the top panel of the device.

Turning Your Device Off

1. Press and hold for about two seconds.

Note: When the screen is locked and you press , it will only turn off the screen and not the device. 

You will need to unlock the screen first before you press and hold . See “Turning Off the Screen When Not in Use” for details.

2. On the Phone options menu, tap Power off.

3. On the Power off confirmation box, tap OK.

Turning Off the Screen When Not in Use

To save battery power, the device automatically turns off the screen when you leave it idle after a certain period of time. You will still be able to receive messages and calls while the device’s screen is off.

Tip: For information on how to adjust the time before the screen turns off, see “Display Settings” on page 29.

You can also turn off and lock the screen by pressing . Pressing again or incoming calls will turn on your device screen and show the lock screen.

82A. Device Basics

To unlock the screen:

Press and hold the lock screen bar and then slide your finger down to unlock the screen or answer an incoming call.

Lock screen bar

Note: If you have set up a screen unlock pattern, you will be prompted to draw the pattern on the screen before it unlocks.

For more information on how to create and enable the screen unlock pattern, see “Protecting Your Device with a Screen Lock” on page 33.

Viewing the Display Screen

Your device’s display screen provides information about notifications and your device’s status. This list identifies the symbols you’ll see on your device’s display screen:

Status Bar – Notification Icons

New Text or Multimedia Message More (undisplayed) notifications

New Voicemail

New Gmail message

New Microsoft Exchange ActiveSync

Call in progress (Voice Privacy locked/ unlocked)

Missed call

Compass needs orientation

or POP3/IMAP email message Problem with Text/Multimedia

Uploading data (animated)

Message delivery New instant message from 

Downloading data (animated)

Google Talk Upcoming event Waiting to upload

Music is playing Content downloaded

General notification (for example, sync error)

Storage card is low on free space Storage card is safe to remove or storage

Wi-Fi is on and wireless networks are available

Device connected to computer via USB cable

card is being prepared No storage card installed on the device.

Device Basics

2A. Device Basics 9

Status Bar – Notification Icons

Data synchronizing – connected to

New tweet

HTC Sync New location detected Updates available for an application

downloaded from Android Market

Status Bar – Device Status Icons

Signal Strength  (More bars = stronger signal)

Shows current battery charge level  (Icon shown is fully charged)

No Service Bluetooth on

Device is “roaming” off the Nationwide

Connected to Bluetooth device

Sprint Network Sprint 3G data service (EVDO)

available (when active, icon animated) Sprint 1xRTT network available (when

active, icon animated) Data service is currently unavailable Speakerphone on

Device’s location feature is on and available for location-based services

Airplane mode

Alarm set

Wired microphone headset connected

such as GPS Navigation Device’s location feature off and your

location available only for 911

Wired headset connected

(page 17) Device microphone muted Connected to Wi-Fi network

Device speaker muted Connected to a 4G network

Vibrate mode 4G is on and 4G networks are available

Sprint Mobile Hotspot is on and is ready to share its 4G connection

Sprint Mobile Hotspot is on and is ready to share its 3G connection

10 2A. Device Basics

Device Basics

2A. Device Basics 11

Notifications Panel

Notification icons report the arrival of new messages, calendar events, alarms being set and ongoing settings such as call forwarding being on or the current call status. You can open the Notifications panel to access message, reminder, or event notification tabs.

To open the Notifications panel:

When a new notification icon displays in the status bar, press and hold the status bar, and then slide your finger downward to open the Notifications panel.

If you have several notifications, you can scroll down the screen to view more notifications.

To close the Notifications panel:

䊳 Press and hold the bottom bar of the Notifications panel, and then slide your finger up the screen.

– or –

Press .

Notification LED

The Notification LED located at the right corner of the earpiece provides information on the device status or pending notifications.

Tip: You can also open the Notifications panel from the Home screen by pressing and then tapping Notifications.

LED Status Indication

Solid green Battery is fully charged.

(When the device is connected to the AC adapter/computer.) Solid amber Battery is charging. Flashing amber Battery is low. (Battery power is below 14%.) Flashing green You have a pending notification (for example, a new message or a missed call).

Tap a notification to open the related application.

Tap to clear all notifications.

Press and hold, and then slide up to close the Notifications panel.

Note: The indicators are listed in order of priority. For example, if your device is connected to a power adapter and is

Copper contacts

charging the battery, the LED will be solid amber and will not switch to a flashing green light even if there is a pending notification.

Battery and Charger

WARNING: Use only Sprint-approved or HTC-approved batteries and chargers with your device. The failure to use an

Sprint-approved or HTC-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.

Sprint-approved or HTC-approved batteries and accessories can be found at Sprint Stores or through HTC;

1-866-866-7509 to order. They’re also available at www.sprint.com.

or call

Battery Capacity

Your device is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 6 hours of continuous talk time. For battery-saving tips, see “PowerSaving Tips” on page 37.

Note: Long backlight settings, searching for service, vibrate mode, browser use, and other variables may reduce the

battery’s talk and standby times.

Tip: Watch your device’s battery level indicator and charge the battery before it runs out of power.

Installing the Battery

1. With the device turned off, insert your fingernail into the slot at the top left of the battery compartment

cover and lift gently to remove.

2. Align the battery’s exposed copper contacts with the battery connectors inside the battery compartment.

3. Insert the contact end of the battery first then gently push the battery into place.

4. Replace the back cover, making sure all the locking tabs are seated and there are no gaps around the

cover.

12 2A. Device Basics

Removing the Battery

Notch

1. Make sure the power is off so that you don’t lose any stored numbers or messages.

2. Remove the back cover. (See step 1 of “Installing the Battery.”)

3. Lift the battery from the notches on the upper left and right sides of the battery compartment.

WARNING: Do not handle a damaged or leaking Li-Ion battery as you can be burned.

Charging the Battery

Keeping track of your battery’s charge is important. If your battery level becomes too low, your device automatically turns off, and you will lose any information you were just working on.

Always use a Sprint-approved or HTC-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.

1. Plug the USB connector of the AC adapter into the charger/accessory jack at the bottom of your device.

2. Plug in the AC adapter to an electrical outlet to start charging the battery.

Charging is indicated by a solid amber light in the Notification LED. As the battery is being charged while the device is on, the charging battery icon ( ) is displayed in the status bar of the Home screen. After the battery has been fully charged, the Notification LED shows a solid green light and a full battery icon ( ) displays in the status bar of the Home screen.

Device Basics

For more information about Notifications, see “Notification LED” for more details.

With the Sprint-approved Li-Ion battery, you can recharge the battery before it becomes completely run down.

Getting Around Your Device

There are different ways to navigate around the your device’s Home screen, menus, and application screens.

Ta p

When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap them with your finger.

Press and hold

To open the available options for an item (for example, contact or link in a Web page), simply press and hold the item.

Swipe or slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

2A. Device Basics 13

Drag

Navigation keys

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Rotate

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the device sideways. When entering text, you can turn the device sideways to bring up a bigger keyboard. See “Using the Onscreen Keyboard” for more details.

Note: The Orientation check box in > > Settings > Sound & display needs to be selected for the screen orientation

to automatically change.

Pinch

The device screen supports multi-touch. On the Home screen, you can “pinch” the screen using two fingers (for example, thumb and index fingers) to switch to thumbnail view and see all the Home screens. For some applications, like Gallery or the browser, pinch the screen to zoom in or zoom out when viewing a picture or a Web page.

Navigation keys

If the onscreen keyboard is open, tap the navigation keys to go to a text box or an area on the screen.

Displaying Your Phone Number

䊳 Press > and tap Settings > About phone > Phone identity. (Your phone number and other

information about your device and account will be displayed.)

14 2A. Device Basics

Making and Answering Calls

Making Calls

There are several convenient methods to make a call from your device.

Calling Using the Phone Dialer

In the Phone’s dialer, you can either dial a number directly, or you can use the Smart Dial feature to search and call a contact in People or a number from Call History.

When you enter the first letter of the name or number of a contact, Smart Dial searches for contact phone numbers and the first character of a contact name as well as from the character that appears after a space, dash, or underscore in a contact name. As you enter more letters or numbers, the list shows only the corresponding matches.

1. Press and tap .

2. Begin entering the first few digits or characters by tapping the keys on the Phone keypad. As you enter

digits or letters, the Smart Dial panel displays matches found. If you enter a wrong digit, tap to erase that digit. To erase the entire number, press and hold .

3. Tap to close the Phone keypad and to see if there are more matching numbers or contacts. To

browse through the filtered list, flick through the list or slide your finger up or down the list slowly.

4. Tap the phone number or contact from the list.

– or –

To call a different phone number associated with the contact, tap the contact card icon at the right side of the contact name. On the contact details screen, tap the number you want to call.

Calling a Phone Number in a Text Message

While viewing a text message, you can place a call to a number that is in the body of the message.

1. Press , and then tap > Messages.

2. Tap the message with the phone number, and then tap the phone number.

3. On the Select link screen, tap the number you want to call.

4. The Phone screen then opens, with the phone number automatically filled in and ready to be dialed. 

To place the call, tap

For more information about text messages, see “Text Messaging (SMS) and Multimedia Messaging (MMS)” on page 102.

Call.

Calling a Phone Number in an Email Message

While viewing a received email message, tap a phone number that is displayed in the body of the email message to open the Phone screen so you can call that number.

Calling a Speed Dial Number

To call a stored speed dial number, press and hold a number button. For information on setting up speed dial numbers, see “Speed Dialing” on page 19.

You can also place calls from your device using your History listings (page 39) and Automatic Speech Recognition (page 69).

Device Basics

2A. Device Basics 15

Receiving Calls

When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.

Note: Make sure your device is on. (If your device is off, incoming calls go to voicemail.)

Answering an Incoming Call

䊳 If the display is on, tap Answer.

䊳 If the display is off, the display will turn on showing the Lock screen. Drag the bar down to answer the call.

Muting the Ringing Sound

To mute the ring without rejecting the call, you can do any of the the following:

䊳 Press the volume down button.

䊳 Press and tap Mute. (You can do this even on the Lock screen.)

䊳 Place the device face down on a level surface.

Using the Quiet Ring on Pickup Feature

Your device automatically scales down the ring volume when you pick up the device to answer calls.

1. Press > , and then tap Settings > Sound & display.

2. Scroll down the screen, and then select the Quiet ring on pickup check box.

3. Press .

Rejecting an Incoming Call

䊳 If the display is on, tap Decline.

䊳 If the display is off, the display will turn on showing the Lock screen. Press and then tap Decline to

reject and send the call to your voicemail.

Rejecting a Call and Sending a Text Message

You can automatically send a default text message to the caller and reject the incoming voice call.  Press and tap

You can change the default text message by pressing and tapping

Send message when you have an incoming call to send the text message.

Phone settings > Edit default message

while on the Phone screen.

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the Nationwide Sprint Network. See “Roaming” on page 109 for more information.

䊳 Tap Answer to answer the call. (See “Call Guard” on page 110 for more information.)

Note: When your device is off, calls go directly to voicemail.

Ending a Call

䊳 Tap End call.

16 2A. Device Basics

Missed Call Notification

When you do not answer an incoming call, you will see the missed call icon in the status bar when you miss a call.

To check who the caller was, press and hold the status bar, and then slide your finger downward on the screen to open the Notifications panel. The missed call number or contact name is displayed.

Tap the missed call number or contact name to open the Call history. Missed calls are indicated by the missed call icon ( ).

Calling Emergency Numbers

You can place calls to 911 (dial ), even if the device’s screen is locked with a pattern or your account is restricted.

To call the 911 emergency number when the device’s screen is locked with a pattern:

1. Unlock the screen. For more information, see “Turning Off the Screen When Not in Use.”

2. Tap Emergency call on the screen.

3. Tap , and then tap .

To call the 911 emergency number normally or when your account is restricted:

1. Unlock the screen. For more information, see “Turning Off the Screen When Not in Use.”

2. Tap on the Home screen.

3. Tap , and then tap .

Enhanced 911 (E911) Information

This device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your device seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals,  it may take up to 30 seconds or more to determine and report your approximate location.

Important: Always report your location to the 911 operator when placing an emergency call.

Some designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your device.

In-Call Options

Pressing during a call displays a list of available in-call features. To select an option, tap the option. The following options may be available through the Options menu:

Note: When the device is completing a call, only the People, Flash and Speaker on options are available.

䢇 Add call to initiate a three-way call.

䢇 People to display your contacts list.

䢇 Flash to accept another incoming call and put the first caller on hold. Tap Flash again to talk to the first

caller.

䢇 Mute to mute the microphone. Tap Unmute to unmute the microphone.

䢇 Speaker on or Speaker off to route the device’s audio through the speaker or through the earpiece.

Device Basics

2A. Device Basics 17

䊳 Tap Speaker On to route the device’s audio through the speaker. (You can adjust the speaker volume

using the volume button on the side of the device.)

䊳 Tap Speaker Off to use the device’s earpiece.

WARNING: Because of higher volume levels, do not place the device near your ear during speakerphone use.

End-of-Call Options

After you receive a call from or make a call to a phone number that is not in your People list, you can choose to save the number to People. On the Phone screen, tap at the right side of the number to add the new number to People. (See “Saving a Phone Number” on page 18.)

Tip: After receiving a call from a phone number that is not in your People list, an options menu is briefly displayed to

allow you to save the number to People. On the options menu, tap Yes, create new contact.

Saving a Phone Number

Store contacts entries in your device. Your device automatically sorts People entries alphabetically. (For more information, see “People” on page 41.)

To save a number from standby mode:

1. Press and tap .

2. Enter the phone number by tapping the keys on the keypad.

3. Tap Save to People. (This button appears after tapping six digits.)

4. Tap Create new contact or Save to existing contact.

5. Use the keyboard to enter the new contact name and tap Save to save the new entry.

– or –

Tap an existing contact name and tap

Save to save the new number.

Finding a Phone Number

You can search People for entries by name.

1. Press , tap > People, and then press .

2. Enter the first letter or letters of an entry. (The more letters you enter, the more specific the search.)

3. Tap the contact to display his/her contact information.

Dialing From the People List

1. Press , tap > People.

2. Tap the entry you want to call.

3. Tap Call [Type of Number]. (For example, Call mobile.)

18 2A. Device Basics

Speed Dialing

Your device can store up to nine phone numbers in speed dial locations.

To assign a speed dial number to a People entry:

1. Press , tap > People, and then tap an entry in People.

2. Press and tap More > Set speed dial.

3. Tap the list menu under Number to select a number from the contact to assign to speed dial.

4. Tap the list menu under Location to assign the number to a speed dial location.

5. Tap Save.

Note: If you assign a number to an already in-use speed dial location, the new phone number will automatically replace

the previous speed dial assignment.

To call using Speed Dial:

䊳 Press and hold the appropriate key on the Phone keypad for approximately two seconds.

The display confirms that you have dialed the number when it shows “Dialing” on the upper right side of the screen.

Note: Speed dialing is not available when you are roaming; when you are roaming off the Nationwide Sprint Network, you

must always dial using eleven digits (1 + area code + number).

Finding Speed Dial Numbers

1. Press and tap .

2. Press and tap Speed dial.

3. Tap a speed dial entry to call the contact.

Tip: While on the Speed dial screen, press and tap Add to add new speed dial entries from People.

Device Basics

Dialing Sprint Services

䊳 Dial the appropriate service number:

䡲 Customer Service –

䡲 Sprint 411 –

䡲 Account Info. –

䡲 Sprint Operator –

Entering Text

Using the Onscreen Keyboard

When you start a program or select a box that requires text or numbers, the onscreen keyboard becomes available. You can choose from three keyboard layouts:

QWERTY, Compact QWERTY, and Phone Keypad.

2A. Device Basics 19

Using the Landscape Onscreen Keyboard

When entering text, you can choose to use the landscape orientation of the onscreen keyboard, by turning the device sideways, to use a larger keyboard that lets you type easily using two thumbs.

Note: The Orientation check box in > , > Settings > Sound & display needs to be selected for the screen orientation

to automatically change.

The landscape orientation keyboard is not supported in all applications.

Changing the Onscreen Keyboard Layout

You can choose from three different keyboard layouts to suit your typing style. To change the keyboard layout, do the following:

1. Press > , and then tap Settings > Language & keyboard > Touch Input.

2. Tap Keyboard types, and then select the keyboard layout that you want to use. Choose from the following:

䡲 QWERTY. This layout is similar to a desktop computer keyboard. This is the default keyboard layout.

䡲 Phone Keypad. This layout resembles the traditional wireless phone keypad.

䡲 Compact QWERTY. This layout features two letters on each key. The key size is slightly bigger than on

the Full QWERTY layout.

Entering Text

Use the following keys while entering text using the onscreen keyboard:

Press and hold keys with gray characters at the top to enter numbers, symbols, or accented letters. The gray character displayed on the key is the character that will be inserted when you press and hold that key. Some keys have multiple characters or accents associated with them.

Shift key. Tap to enter an uppercase letter. The next letter you type will be uppercase. Tap twice

to turn on caps lock. Tap to switch to the numeric and symbol keyboard.

Enter key. Tap to create a new line.

Backspace key. Tap to delete the previous character.

Tap to hide the onscreen keyboard.

Tap to toggle between

Multitap and XT9 predictive modes when using the Compact QWERTY

or Phone Keypad layout. (See “Entering Words with Predictive Text” for details.)

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