User Guide
©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their
respective owners.
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ......................................................................................................... 1
Charge Your Phone ................................................................................................................ 3
Activate Your Phone ............................................................................................................... 4
Complete the Setup Application.............................................................................................. 5
Set Up Voicemail .................................................................................................................... 5
Sprint Account Information and Help ...................................................................................... 6
Sprint Account Passwords .................................................................................................. 6
Manage Your Account......................................................................................................... 7
Sprint Support Services ...................................................................................................... 7
Phone Basics ............................................................................................................................. 9
Your Phone’s Layout .............................................................................................................10
Turn Your Phone On and Off .................................................................................................12
Turn Your Screen On and Off ................................................................................................13
Your Phone’s Lock Screen ....................................................................................................14
Unlock the Screen ..............................................................................................................14
Customize the Lock Screen ...............................................................................................15
Touchscreen Navigation ........................................................................................................15
Your Home Screen ................................................................................................................18
Home Screen Basics .........................................................................................................19
Extended Screens ..............................................................................................................20
Customize the Home Screen .............................................................................................21
Launch Bar, Apps, and Folders ..........................................................................................22
Status and Notifications .........................................................................................................24
Status Bar ..........................................................................................................................24
Notifications Panel .............................................................................................................27
Notification LED .................................................................................................................27
Enter Text ..............................................................................................................................28
HTC Sense Input Keyboard ...............................................................................................
Enter Text by Speaking ......................................................................................................31
Table of Contents i
28
Swype Keyboard ................................................................................................................31
Tips for Editing Text ...........................................................................................................33
Phone Calls ..............................................................................................................................36
Make Phone Calls .................................................................................................................36
Call Using the Phone Dialer ...............................................................................................36
Call From Call History ........................................................................................................37
Call From People ...............................................................................................................38
Call Using a Speed Dial Number ........................................................................................38
Call a Number in a Text Message or Email Message .........................................................38
Call Emergency Numbers ..................................................................................................38
Receive Phone Calls .............................................................................................................39
Visual Voicemail ....................................................................................................................40
Set Up Visual Voicemail .....................................................................................................40
Review Visual Voicemail ....................................................................................................41
Learn More About Visual Voicemail ...................................................................................41
Voicemail (Traditional) ...........................................................................................................42
Set Up Voicemail ...............................................................................................................42
Voicemail Notificat io n .........................................................................................................42
Retrieve Your Voicemail Messages....................................................................................43
Phone Call Options................................................................................................................43
Caller ID .............................................................................................................................43
Call Waiting ........................................................................................................................44
3-way Calling .....................................................................................................................44
Call Forwarding ..................................................................................................................44
In-call Options ....................................................................................................................45
Internet Calls .........................................................................................................................45
Add an Internet Calling Account .........................................................................................45
Make an Internet Call .........................................................................................................46
Set Up Speed Dialing ............................................................................................................
Call History ............................................................................................................................46
View Call His tory ................................................................................................................47
Save a Number From Call History ......................................................................................47
Prepend a Number From Call History ................................................................................48
Table of Contents ii
46
Erase Call History ..............................................................................................................48
Settings .....................................................................................................................................49
Wireless & Networks Settings ................................................................................................49
Airplane Mode ....................................................................................................................50
Wi-Fi ..................................................................................................................................50
Bluetooth............................................................................................................................50
Mobile Network ..................................................................................................................50
More Wireless & Network Settings .....................................................................................50
Personalization Settings ........................................................................................................51
Scene ................................................................................................................................51
Change the Home Screen Wallpaper .................................................................................52
Change the Default Ringtone .............................................................................................52
Sound Set ..........................................................................................................................52
Application Tabs ................................................................................................................53
Change the Lock Screen Style ...........................................................................................54
Accounts & Sync ...................................................................................................................54
Add Your Social Networks, Email Accounts, and More ......................................................54
Add One or More Google Accounts....................................................................................55
Manage Your Online Accounts ...........................................................................................55
Location & Security Settings ..................................................................................................56
Location .............................................................................................................................56
Security-Screen Lock .........................................................................................................57
Display Settings .....................................................................................................................58
Auto-rota te Screen .............................................................................................................58
Animation ...........................................................................................................................59
Text Size ............................................................................................................................59
Brightness ..........................................................................................................................59
Screen Timeout..................................................................................................................59
Keep the Screen On While Charging .................................................................................59
Change the Wallpaper .......................................................................................................60
Calibrate the Screen ..........................................................................................................60
Sound Settings ......................................................................................................................60
General Sound Settings .....................................................................................................60
Table of Contents iii
Incoming Calls ...................................................................................................................62
Notifications .......................................................................................................................62
System ...............................................................................................................................62
Call Settings ..........................................................................................................................63
Voicemail Settings .............................................................................................................63
Other Call Settings .............................................................................................................63
Internet Call Settings ..........................................................................................................64
Applications Settings .............................................................................................................64
Allow Installation of Th ird-Party Programs ..........................................................................64
Clear Application Cache and Data .....................................................................................64
Select the App to Open Data Items ....................................................................................65
Stop Applications Using Task Manager ..............................................................................65
Storage Setti ngs ....................................................................................................................65
Where Applications, Data, and Files are Stored .................................................................65
Encrypt Data on Your Phone..............................................................................................66
Reset Your Phone ..............................................................................................................66
Power & Data Management Settings .....................................................................................67
Adjust the Screen Brightness and Screen On-Time ...........................................................67
Manage Your Phone’s Wireless Functions .........................................................................68
Set the Email Synchronization Schedule ............................................................................68
Close Applications Not In Use ............................................................................................68
Language & Keyboard Settings .............................................................................................69
Language Settings .............................................................................................................69
Keyboard Settings ..............................................................................................................69
Date & Time Settings .............................................................................................................69
Connect to PC Settings .........................................................................................................69
System Updates ....................................................................................................................70
About Your Phone .................................................................................................................70
People ......................................................................................................................................
Getting Contacts Into Your Phone .........................................................................................71
Transfer Contacts from Your Old Phone ............................................................................72
Your People List ....................................................................................................................72
Your People App Profile ........................................................................................................73
Table of Contents iv
71
Set Up Your Profile ............................................................................................................73
Your Profile ........................................................................................................................74
Add Entries to People App .....................................................................................................74
Add a New People Entry ....................................................................................................74
Find People You Know on Social Networks .......................................................................75
Import or Copy Contacts ....................................................................................................75
Merge Entries in People ........................................................................................................76
Accept Contact Link Suggestions .......................................................................................76
Manually Merge Entries .....................................................................................................76
Break the Link ....................................................................................................................77
Contact Information and Conversations .................................................................................77
Manage People Entries .........................................................................................................77
Edit a People Entry ............................................................................................................78
Delete an Entry ..................................................................................................................78
Delete Multiple Entries .......................................................................................................78
Contact Groups .....................................................................................................................78
Create a Group ..................................................................................................................78
Edit a Contact Group .........................................................................................................79
Send a Message or Email to a Group ................................................................................79
Rearrange Your Contact Groups ........................................................................................79
Delete Groups ....................................................................................................................80
Use People Widgets ..............................................................................................................80
Add a People Widget .........................................................................................................80
Set the Default Communication Method .............................................................................80
Get in Touch with a Contact ...............................................................................................81
Send Contact Information ......................................................................................................81
Back Up and Restore Your Contacts .....................................................................................81
Accounts and Messaging ..........................................................................................................83
Gmail .....................................................................................................................................
Create a Google Account ...................................................................................................83
Sign In to Your Google Account .........................................................................................84
View Your Gmail Inbox .......................................................................................................84
Send a New Gmail Message ..............................................................................................85
Table of Contents v
83
Reply To or Forward an Email Message ............................................................................86
Get Help with Gmail ...........................................................................................................86
Email .....................................................................................................................................86
Add a POP3 or IMAP Email Account ..................................................................................87
Add an Exchange ActiveSync Account ..............................................................................87
Check Your Mail Inbox .......................................................................................................88
Send an Email Message ....................................................................................................89
Save an Email Message in Tasks ......................................................................................90
Print Your Email Messages ................................................................................................90
Search Email Messages ....................................................................................................91
Work with Exchange ActiveSync Email ..............................................................................91
Manage Email Messages ...................................................................................................93
Sync Email Less Frequently ...............................................................................................93
Change the Email Account Settings ...................................................................................94
Delete an Email Account ....................................................................................................95
Add the Mail Widget ...........................................................................................................95
Text Messaging and MMS .....................................................................................................95
Send a Text Message (SMS) .............................................................................................96
Send a Multimedia Message (MMS) ..................................................................................97
Save and Resume Composing a Draft Message ................................................................99
Check Your Messages .......................................................................................................99
Manage Message Conversations ..................................................................................... 101
Back Up and Restore Your Text Messages ...................................................................... 102
Text and Multimedia Message Options ............................................................................ 103
Add the Messages Widget ............................................................................................... 105
Social Networking Accounts ................................................................................................ 105
Facebook ......................................................................................................................... 106
Twitter for HTC Sense...................................................................................................... 106
Friend Stream ..................................................................................................................
106
Google+ ........................................................................................................................... 109
YouTube .......................................................................................................................... 109
Google Talk ..................................................................................................................... 111
Applications and Entertainment ............................................................................................... 113
Table of Contents vi
Google Play ......................................................................................................................... 113
Find and Install an Application ......................................................................................... 113
Uninstall an Application .................................................................................................... 114
Create a Google Wallet Account ...................................................................................... 114
Get Help with Google Play ............................................................................................... 114
Navigation ........................................................................................................................... 114
HTC Car .......................................................................................................................... 115
Google Maps ................................................................................................................... 117
Google Latitude................................................................................................................ 121
Telenav GPS Navigation .................................................................................................. 121
Music ................................................................................................................................... 122
Browse for Music ............................................................................................................. 122
Listen to Music ................................................................................................................. 123
Make Your Music Sound Better ........................................................................................ 124
Find Music Videos on YouTube ....................................................................................... 124
Update Album Covers ...................................................................................................... 124
Playlists ........................................................................................................................... 125
Music and Ringtones ....................................................................................................... 126
Share Music Using Bluetooth ........................................................................................... 127
Use the Music Widget ...................................................................................................... 127
FM Radio ......................................................................................................................... 127
Sprint TV & Movies .............................................................................................................. 129
NASCAR Sprint Cup Mobile ................................................................................................ 130
HTC Watch .......................................................................................................................... 131
Create or Sign In to Your HTC Watch Account ................................................................ 132
Rent or Buy a Video with HTC Watch .............................................................................. 132
Manage Your HTC Watch Downloads .............................................................................. 132
Change the HTC Watch Settings ..................................................................................... 133
Check What’s Linked to Your HTC Watch Account .......................................................... 133
Delete Your HTC Watch Account ..................................................................................... 133
HTC Watch FAQs ............................................................................................................ 133
Web and Data ......................................................................................................................... 134
Data Services – Sprint 4G LTE and Sprint 3G N etworks ..................................................... 134
Table of Contents vii
Your User Name .............................................................................................................. 135
Launch a Web Connection ............................................................................................... 135
Data Connection Status and Indicators ............................................................................ 135
Turn the Data Connection On or Off ................................................................................. 136
Switch to CDMA Mode to Save Battery Power ................................................................. 136
Enable Data Roaming ...................................................................................................... 136
Data Services FAQs ........................................................................................................ 136
Wi-Fi .................................................................................................................................... 138
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 138
Check the Wireless Network Status ................................................................................. 138
Connect to a Different Wi-Fi Network ............................................................................... 139
Add the Wi-Fi Widget ....................................................................................................... 139
Virtual Private Networks (VPN) ............................................................................................ 139
Add a VPN Connection .................................................................................................... 140
Connect to a VPN ............................................................................................................ 140
Disconnect From a VPN ................................................................................................... 140
Browse the Web .................................................................................................................. 140
Open the Browser ............................................................................................................ 141
Private Browsing .............................................................................................................. 142
Add and Manage Your Bookmarks................................................................................... 142
Save Web Content For Later............................................................................................ 143
Browsing History .............................................................................................................. 144
Download File and Apps from the Web ............................................................................ 144
Set Browser Options ........................................................................................................ 145
Copy Text, Look Up Information, and Share .................................................................... 146
Sprint Hotspot ...................................................................................................................... 148
Set Up Sprint Hotspot ......................................................................................................
148
Connect Your Computer to Sprint Hotspot ....................................................................... 148
Manage Sprint Hotspot .................................................................................................... 149
Turn Off Sprint Hotspot .................................................................................................... 150
Add the Sprint Hotspot Widget ......................................................................................... 150
Connect to a Computer ....................................................................................................... 150
Use Your Phone as a Modem .......................................................................................... 151
Table of Contents viii
Connect Your Phone to the Internet Through a Computer (Internet Pass-through) .......... 151
Camera and Video .................................................................................................................. 152
Using the Camera ............................................................................................................... 152
Launch the Camera ......................................................................................................... 152
Take a Photo ................................................................................................................... 154
Record a Video ................................................................................................................ 154
Camera Scenes ............................................................................................................... 155
Change Camera and Video Settings ................................................................................ 156
Access Photos and Videos .................................................................................................. 157
View Photos and Videos .................................................................................................. 157
Start a Photo Slideshow ................................................................................................... 158
Watch Videos ................................................................................................................... 158
Edit Your Photos and Videos ........................................................................................... 158
View Photos in Your Social Networks .............................................................................. 161
Print Your Photos ............................................................................................................. 161
Share Your Photos and Videos ........................................................................................ 162
Wireless Display .................................................................................................................. 164
Movie Editor ........................................................................................................................ 165
Create a Slideshow with Movie Editor .............................................................................. 166
Change the Soundtrack ................................................................................................... 166
Share Your Slideshow From Gallery ................................................................................ 166
Tools and Calendar ................................................................................................................. 168
Calendar .............................................................................................................................. 168
Create an Event ............................................................................................................... 169
View the Calendar ............................................................................................................ 169
Manage Calendar Events ................................................................................................. 170
Accept or Decline a Meeting Invitation ............................................................................. 171
Set Reminders for Your Events ........................................................................................ 171
Event Alerts ..................................................................................................................... 172
Show or Hide Calendars and Tasks ................................................................................. 172
Change Calendar Settings ............................................................................................... 172
About the Calendar Widget .............................................................................................. 172
Calculator ............................................................................................................................ 172
Table of Contents ix
Clock & Alarm ...................................................................................................................... 173
HTC Clock Widget ........................................................................................................... 173
Open the Clock Application .............................................................................................. 173
World Clock ..................................................................................................................... 174
Alarm Clock ..................................................................................................................... 174
Stocks ................................................................................................................................. 175
Weather ............................................................................................................................... 176
Tasks................................................................................................................................... 177
Create a Task .................................................................................................................. 178
Link a Task to a Contact .................................................................................................. 178
Link a Task to a Location ................................................................................................. 178
Manage Tasks ................................................................................................................. 179
View the Unified Task List ................................................................................................ 179
Create a Task List ............................................................................................................ 180
Manage Task Lists ........................................................................................................... 180
Back Up or Restore Tasks ............................................................................................... 180
Change Tasks Settings .................................................................................................... 180
Online Storage .................................................................................................................... 181
Dropbox ........................................................................................................................... 181
SkyDrive .......................................................................................................................... 185
HTC Sync Manager ............................................................................................................. 187
Install HTC Sync Manager ............................................................................................... 188
Get Started with HTC Sync Manager ............................................................................... 188
Import More Media to the Library ..................................................................................... 189
Add New Media to Your Library Automatically ................................................................. 190
Check for New Software Updates .................................................................................... 190
HTC Sync Manager Supported File Formats ....................................................................
190
Play Music in HTC Sync Manager .................................................................................... 191
Create a Playlist in HTC Sync Manager ........................................................................... 191
View Photos and Videos in HTC Sync Manager............................................................... 191
Set Up HTC Sync Manager to Recognize Your Phone..................................................... 192
Set Up Your Phone to Sync with your Computer .............................................................. 193
Syncing Your Phone and Your Computer......................................................................... 195
Table of Contents x
Ripping Music from a CD with HTC Sync Manager .......................................................... 195
Voice Recorder .................................................................................................................... 196
Record Your Voice ........................................................................................................... 196
Set a Voice Clip as a Ringtone ......................................................................................... 196
Bluetooth and NFC .............................................................................................................. 196
Turn Bluetooth On or Off .................................................................................................. 197
Change the Phone Name ................................................................................................. 197
Connect a Bluetooth Headset or Car Kit .......................................................................... 197
Reconnect a Headset or Car Kit ....................................................................................... 198
Disconnect or Unpair From a Bluetooth Device ................................................................ 198
Send Information Using Bluetooth .................................................................................... 199
Where Sent Information is Saved ..................................................................................... 200
Receive Information Using Bluetooth ............................................................................... 200
Use Bluetooth FTP Server ............................................................................................... 201
Share Content with Android Beam ................................................................................... 201
microSD Card ...................................................................................................................... 202
Insert the microSD Card ................................................................................................... 203
Remove the microSD Card .............................................................................................. 203
Check the microSD Card Memory .................................................................................... 204
Erase the microSD Card .................................................................................................. 204
Unmount the microSD Card ............................................................................................. 204
Copy Files to or from the microSD Card ........................................................................... 205
Update Your Phone ............................................................................................................. 205
Update Your Phone Firmware .......................................................................................... 205
Update the Operating System .......................................................................................... 207
Update Your Profile .......................................................................................................... 207
Update Your PRL .............................................................................................................
Index ....................................................................................................................................... 208
207
Table of Contents xi
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
Charge Your Phone
Activate Your Phone
Complete the Setup Application
Set Up Voicemail
Sprint Account Information and Help
Your Phone at a Glance
The following illustrations outline your phone’s primary external features, keys, and buttons.
Get Started 1
Front panel
Get Started 2
Back panel
FCC ID
Remove the back cover to check the phone’s FCC ID.
Charge Your Phone
Your phone comes with a non-removable battery. You must first charge the battery to begin
setting up your phone.
1. Plug one end of the USB cable to the AC adapter.
Get Started 3
2. Plug the other end of the USB cable into the charger/accessory jack on the upper right
side of your phone.
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
4. Press and hold to turn the phone on.
If your phone is activated, it will turn on, search for service, and begin the setup application. If
your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update
screen. Follow the onscreen instructions to continue.
If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
Touch Activate to override auto-activation and start the manual activation
wizard.
Get Started 4
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