What's new and special with Camera8
The best from HTC and Google Photos10
What's different with the onscreen keyboard10
Immersive sound11
Truly personal11
Fingerprint sensor13
Improved battery efficiency13
Boost+13
Android 6.0 Marshmallow13
Software and app updates14
Unboxing
HTC 1015
Back panel16
Slots with card trays16
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nano SIM card17
Storage card19
Charging the battery21
Switching the power on or off21
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Phone setup and transfer
Setting up HTC 10 for the first time23
Restoring from your previous HTC phone23
Transferring content from an Android phone24
Ways of transferring content from an iPhone25
Transferring iPhone content through iCloud25
Other ways of getting contacts and other content25
Transferring photos, videos, and music between your phone and computer26
Using Quick Settings26
Getting to know your settings27
About the fingerprint scanner27
Updating your phone's software29
Getting apps from Google Play31
Downloading apps from the web32
Uninstalling an app32
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Your first week with your new phone
Basics33
HTC Sense Home widget42
Motion Launch44
Lock screen47
Notifications49
Working with text50
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3Contents
HTC Help53
Personalizing
Themes54
Home screen layout56
Wallpapers57
Home screen panels58
Stickers, widgets and app shortcuts60
Apps screen63
Sounds64
Camera
Camera basics66
Selfies and people shots72
Zoe camera74
Panoramic shots74
Hyperlapse75
Pro mode75
What is HTC BlinkFeed?104
Turning HTC BlinkFeed on or off105
Restaurant recommendations105
Ways of adding content on HTC BlinkFeed106
Customizing the Highlights feed108
Playing videos on HTC BlinkFeed108
Posting to your social networks108
Removing content from HTC BlinkFeed109
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Phone calls
Making a call with Smart dial110
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4Contents
Making a call with your voice110
Dialing an extension number111
Returning a missed call111
Speed dial111
Calling a number in a message, email, or calendar event111
Making an emergency call112
Receiving calls112
What can I do during a call?112
Setting up a conference call113
Call History114
Switching between silent, vibrate, and normal modes114
Home dialing115
Messages
Sending a text message (SMS)116
Sending a multimedia message (MMS)116
Sending a group message117
Resuming a draft message117
Replying to a message117
Forwarding a message118
Moving messages to the secure box118
Blocking unwanted messages119
Copying a text message to the nano SIM card119
Deleting messages and conversations119
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People
Your contacts list121
Setting up your profile122
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Adding a new contact122
Editing a contact’s information123
Getting in touch with a contact123
Importing or copying contacts124
Merging contact information125
Sending contact information125
Contact groups126
Private contacts127
Email
Checking your mail128
Sending an email message129
Reading and replying to an email message129
Managing email messages130
Searching email messages130
Working with Exchange ActiveSync email131
Adding an email account132
What is Smart Sync?132
Other apps
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HTC Ice View133
Clock134
Weather135
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5Contents
Voice recorder135
Internet connections
Turning the data connection on or off137
Managing your data usage137
Wi-Fi connection139
Connecting to VPN140
Using HTC 10 as a Wi-Fi hotspot141
Sharing your phone's Internet connection by USB tethering142
Wireless sharing
HTC Connect143
Bluetooth146
NFC149
Settings and security
HTC BoomSound for speakers151
HTC BoomSound for headphones151
Personal audio profile152
Turning location services on or off152
Do not disturb mode153
Airplane mode154
Automatic screen rotation155
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Setting when to turn off the screen155
Screen brightness155
Touch sounds and vibration155
Changing the display language156
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Glove mode156
Installing a digital certificate157
Disabling an app157
Controlling app permissions158
Setting default apps158
Setting up app links158
Assigning a PIN to a nano SIM card159
Accessibility features159
Accessibility settings160
Turning Magnification gestures on or off160
Navigating HTC 10 with TalkBack161
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Trademarks and copyrights
Index
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6About this guide
About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
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7Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
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8Features you'll enjoy
Features you'll enjoy
What's new and special with Camera
Enjoy taking great camera shots on HTC 10. The camera interface has a fresh new look, neatly
organized to make it faster for you to switch modes and change your settings.
Leaner, cleaner, camera interface
The new camera interface groups related capture modes together—such as photo capture modes—
so that you can quickly find the mode you want, and puts modes and their settings side by side for
easy access.
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Without having to open the slideout menu, you can easily switch back to Photo or Video mode from
other modes by tapping or below the shutter button. You can also just tap to quickly
switch between the front and main camera.
See Camera on page 66.
Laser focus
With the laser focus, HTC 10 lets you take rapid shots with remarkable detail.
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9Features you'll enjoy
Record videos in high resolution audio
Record video in the camera with 24-bit high resolution audio. See Turning on high resolution audio
on page 70 for details.
Quickly adjust image brightness and focus
Easily adjust the focus and brightness—or
exposure value—before taking a shot.
Just tap the screen to set the focus, and
then drag your finger up or down.
Taking a photo on page 68.
See
Anti-shake lens
Optical Image Stabilization (OIS) reduces blur from hand movements while you shoot. You'll get
sharper, brighter photos with more clarity, even in low light.
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Selfies
§ Capture stunning late-night selfies and group shots with the front facing HTC UltraSelfie
camera.
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§ Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 72.
§ Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
just say "Cheese!" See Using Auto Selfie on page 72 and Taking selfies with voice commands
on page 73.
RAW enhancement
With RAW image enhancement, you can take your photos to a whole new level. After snapping a
shot in Pro mode, the camera saves a RAW file in DNG format. The RAW file provides more image
information for post processing in the Google Photos™ app or a graphics program on your computer.
See Taking a RAW photo on page 76.
Hyperlapse
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™
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video to change its
speed. See Recording a Hyperlapse video on page 75.
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10Features you'll enjoy
The best from HTC and Google Photos
To give you the best experience from HTC and Google® apps yet still provide optimal storage out of
the box, HTC is starting to minimize preloading duplicate apps. One example is HTC Gallery.
Instead of preloading this app, HTC has extracted its unique features to make them accessible from
Google Photos. In HTC 10, you can use HTC's special photo and video editing tools right from
Google Photos.
With Google Photos, manage your photos and videos, back them up to your cloud storage, and enjoy
all of its cool features. For details, see What you can do on Google Photos on page 77.
What's different with the onscreen keyboard
HTC is using TouchPal as the onscreen keyboard for HTC 10 due to its popularity and extensive
features.
Here are some of the features you'll enjoy with the TouchPal keyboard:
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§ Download keyboard themes to personalize the keyboard background.
§ Choose from a variety of emoji art to add fun to your messages and social updates.
§ Back up and sync your personal dictionaries as well as input patterns and data to TouchPal
Cloud.
§ Keyboard is resizable. You can also reposition the keyboard.
§ When you’re typing in landscape, you can split the keyboard so it’s easier and faster for you to
type with just your thumbs.
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11Features you'll enjoy
To learn the basics of using the keyboard, see Entering text on page 51.
Immersive sound
Discover audio bliss on HTC 10 through its built-in speakers and headphones. Easily connect
wireless speakers to your phone.
HTC BoomSound
Hear what you've been missing. HTC BoomSound™ with Dolby Audio™ gives you a rich, authentic
audio experience, whether you’re listening to music, watching a video, or playing a game. To find out
more, see HTC BoomSound for speakers on page 151 and HTC BoomSound for headphones on page
151.
HTC 10 also has HTC BoomSound Hi-Fi edition speakers that feature a separated tweeter and
woofer design.
Record audio in high res quality
Enable high res quality audio in Voice Recorder to make crystal clear audio recordings. See Enabling
high resolution audio recording on page 136 for details.
Personalize your headphone listening experience
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Personalize your music listening experience for your headphones. Create your own audio profile
that conforms to your listening habits or hearing ability. To find out more, see Personal audio
profile on page 152.
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HTC Connect
Simply swipe up the screen with three fingers to stream music or video from HTC 10 to your
speakers or TV. Control the volume and playback with your phone! You can even enjoy your favorite
music on multiple speakers. See What is HTC Connect? on page 143.
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Truly personal
Designed with you in mind, HTC 10 is filled with innovations that help it to adapt to your life.
Themes
Make HTC 10 more personal by customizing how it looks with your own photos and then mix and
match with different sets of icons, sounds, color schemes, and more.
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12Features you'll enjoy
More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are also in store!
See What is HTC Themes? on page 54 for more details.
Freestyle home screen
If you want to take designing your Home screen to the next level, try the Freestyle home screen
layout for zero-grid limitations and fun stickers to replace your app icons.
Personalize your headphone listening experience
Personalize your music listening experience for your headphones. Create your own audio profile
that conforms to your listening habits or hearing ability. To find out more, see Personal audio
profile on page 152.
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The HTC Sense Home widget
The HTC Sense™ Home widget adapts to your needs at home, at
work, and on the go. See What is the HTC Sense Home widget?
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HTC BlinkFeed
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on page 42.
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! You can also play embedded videos
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right on HTC BlinkFeed™. See What is HTC BlinkFeed? on page
104.
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13Features you'll enjoy
Fingerprint sensor
You can use the fingerprint scanner on HTC 10 to quickly wake up and unlock your phone with your
fingerprint.
You can register up to 5 fingerprints. See About the fingerprint scanner on page 27.
Improved battery efficiency
In addition to the larger built-in battery on HTC 10, the overall power system uses PowerBotics
technology that enhances hardware and software efficiency for a longer battery life.
Boost+
Use the Boost+ app to help you optimize your phone's performance by allocating resources,
removing junk files, stopping irregular app activities, and uninstalling the apps you don't use.
You can also set this app to help extend battery life while you're playing your favorite game on
HTC 10. See What you can do on the HTC Boost+ app on page 93.
Android 6.0 Marshmallow
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Android™ 6.0 Marshmallow brings new features that make your mobile life more convenient.
Now on Tap
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Now on Tap intuitively searches and delivers related information right in the app. This means that
you'll never have to leave the conversation or the website you're browsing to search for information.
Just press and hold HOME and Now on Tap displays related information, apps, and actions. See
Now on Tap on page 82.
Manage phone memory
Use Memory in Settings to monitor the average memory use and performance of HTC 10. You can
also use this setting to check which apps use the most memory.
Major change to how you use storage cards
If you have an existing storage card with media and other files, use it as removable storage so you
can insert the card and access your files on any Android phone.
If you have a brand new storage card, you can use the card to expand the internal storage. See
Should I use the storage card as removable or internal storage? on page 89 and Setting up your
storage card as internal storage on page 89.
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Network settings reset
Quickly reset all network settings when HTC 10 has a hard time connecting to the mobile data or
Wi-Fi® network or Bluetooth® device. See Resetting network settings on page 103.
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14Features you'll enjoy
Google settings
Easily manage settings for Google apps and features on HTC 10. Tap Google in Settings and change
your preferences.
Smarter app linking
Android 6.0 Marshmallow automatically opens the correct app for links that you tap in a text or
email message or website. With smarter app linking, there's no more guessing which app can handle
the links you tap.
In Settings, you can change the default apps to link to. For details, see Setting default apps on page
158 and Setting up app links on page 158.
App permissions
To help protect your phone and privacy, Android 6.0 Marshmallow has improved the way apps are
given access to certain data or features, such as contacts or the microphone. For details, see
Controlling app permissions on page 158.
Software and app updates
On HTC 10, get software updates for the latest performance enhancements, bug fixes, and security
improvements as soon as they're available.
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Also download and install the latest updates of HTC and other apps from Google Play™ to enjoy the
new and improved features. Some HTC apps that are not preloaded in certain phones can also be
downloaded from Google Play.
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The information in this guide may not be most up-to-date if there are more recent software or
app updates available.
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15Unboxing
Unboxing
HTC 10
1. POWER
2. VOLUME
3. nano SIM card slot
4. HTC UltraSelfie camera with OIS
5. Proximity sensor
6. 3.5mm headset jack
7. Earpiece
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You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
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§ If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC 10.
§ Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
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8. Notification LED
9. microSD™ card slot
10. BACK
11. HOME / Fingerprint scanner
12. USB Type-C™ connector
13. HTC BoomSound Hi-Fi edition speakers
14. RECENT APPS
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16Unboxing
Back panel
1. HTC UltraPixel™ main camera with OIS
2. Laser autofocus sensor
3. Dual LED flash
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Slots with card trays
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There are trays inside the nano SIM and microSD slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to
press on the trays to avoid damaging the eject mechanism inside the slots.
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Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and
that doesn't block the trays.
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17Unboxing
nano SIM card
HTC 10 uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting a nano SIM card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the nano SIM tray eject hole.
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3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
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18Unboxing
4. Place the nano SIM card into the tray, with the gold contacts facing up and cut-off corner
facing out.
5. Insert the card tray back into the slot.
Removing a nano SIM card
Make sure to switch off HTC 10 before removing the card.
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1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the nano SIM tray eject hole.
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3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
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19Unboxing
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
Inserting the microSD card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the microSD tray eject hole.
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3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and place the microSD card—contacts facing up—into the
tray.
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5. Insert the microSD card tray back into the slot.
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20Unboxing
Removing the microSD card
Make sure to unmount your microSD card before removing it. See Unmounting the storage card
on page 93.
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the microSD tray eject hole.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card tray back into
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21Unboxing
Charging the battery
Before you turn on and start using HTC 10, it is recommended that you charge the battery.
§ If the battery has been discharged for several days, you may need to charge HTC 10 for several
minutes before powering it on.
§ Use only the adapter and the USB Type-C cable that came with HTC 10 to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
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3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
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§ Avoid charging the battery in hot environments.
§ When you're using the web browser and charging the battery, HTC 10 may become warmer.
This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
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Switching the power on or off
Switching the power on
Press the POWER button until HTC 10 vibrates.
When you turn on HTC 10 for the first time, you’ll need to set it up.
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22Unboxing
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
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23Phone setup and transfer
Phone setup and transfer
Setting up HTC 10 for the first time
When you switch on HTC 10 for the first time—or after you've done a factory reset—you’ll be asked
to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your Google
Account, set up device protection for HTC 10, and more.
Use Android Backup Service if you've used it to back up your old phone before. On the Get your apps
& data screen, tap Restore from this backup. From the menu, choose your old phone if you want to
restore your apps from a previous phone that was backed up using Android Backup Service.
Otherwise, tap Set up as new device.
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Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
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services on or off on page 152.
Restoring from your previous HTC phone
If you were using HTC Backup on your previous HTC phone, you need to download and use the
HTC Restore app on HTC 10 to restore your backup.
Depending on the amount of content, restoring a backup to HTC 10 through your data
connection may incur additional data costs and take a long time. Using a Wi-Fi connection is
recommended.
1. After you've finished setting up HTC 10, slide the Notifications panel open, and then tap the
Transfer or restore your content notification.
2. Tap Restore from HTC backup.
If the HTC Restore app is not installed on the phone, you'll be prompted to download and
install HTC Restore.
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3. Tap Restore from HTC backup.
4. Sign in with the account you used to back up your old phone.
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24Phone setup and transfer
5. Choose the backup to restore to HTC 10.
6. If prompted, choose whether to use a mobile data or Wi-Fi connection for restoring your
backup.
7. Follow the onscreen instructions to restore your backup.
8. Slide open the Notifications panel to check if there's any notification to finish restoring your
backup.
Free apps from Google Play will be restored in the background, and you can track the progress via a
notification in the status bar. To restore paid apps, you need to download and install them from
Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You can continue
using HTC 10 while apps are being restored.
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
HTC 10.
The types of locally stored content on your old phone that the HTC Transfer Tool can transfer
include contacts, messages, music, photos, videos, and some settings. More types of data such as call
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histories, email accounts, and some HTC app settings can be transferred from HTC phones that
have HTC Sense 5.5 or higher.
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You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
1. From the Home screen, tap > Settings > Get content from another phone.
2. Choose whether to transfer from an HTC Android phone or other Android phone.
3. On the Get content from another phone screen, tap Next.
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4. Follow the steps shown on HTC 10 to download the HTC Transfer Tool from Google Play to
your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC 10
before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC 10. When this happens, try another
transfer method.
6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and thentap Yes.
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8. Wait for the transfer to finish.
9. Tap Done on both phones.
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25Phone setup and transfer
Ways of transferring content from an iPhone
If you have an iPhone, there are easy ways to transfer your contacts, messages, and other content to
HTC 10.
§ Back up and restore iPhone content through iCloud. To find out how, see Transferring
iPhone content through iCloud on page 25.
§ Back up iPhone content using iTunes on your computer, and then use HTC Sync Manager to
transfer the content to HTC 10. For details, see Transferring iPhone content and apps to your
HTC phone on page 102.
Transferring iPhone content through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer
content such as contacts or photos to HTC 10.
1. From the Home screen, tap > Settings > Get content from another phone.
2. Tap iPhone > Import from iCloud backup.
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage.
4. Enter your iCloud email address and password, and then tap Sign in.
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5. Choose the iPhone backup that you want to transfer to HTC 10, and then tap Next.
6. Choose the types of content you want to transfer, and then tap Import.
7. Wait for the transfer to finish, and then tap Done.
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Only some contact details can be transferred, such as the contact name, photo, postal address,
email address, birthdate, anniversary date, and notes.
Other ways of getting contacts and other content
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There are different ways you can individually add contacts and other content to HTC 10.
Sync with your
computer
Google AccountGoogle contacts are imported to HTC 10 after you sign in to your Google
Use HTC Sync Manager to sync contacts, documents, playlists, and more
between HTC 10 and your computer running a Windows® or OS X
operating system.
You can also use it to transfer your iTunes backup that contains contacts,
messages, and other content from an iPhone from your computer to
HTC 10.
Account. You can also create more Google contacts right from HTC 10.
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Social network
accounts
Log in to your favorite social networks to sync contact information from
them.
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26Phone setup and transfer
Microsoft® Exchange
ActiveSync
Outlook.com account Sync personal contacts from your Microsoft Outlook.com account.
Phone contactsYou can create contacts locally on HTC 10, if you don't prefer to store
nano SIM cardCopy all your nano SIM contacts to HTC 10.
Transferring photos, videos, and music between your
phone and computer
®
HTC 10 syncs your work contacts from the Microsoft Exchange
ActiveSync Server in your workplace.
them on your online accounts.
Here are ways you can transfer your media from or to your computer.
§ Connect HTC 10 to your computer. Your computer will recognize it just like any removable
USB drive, and you can copy your media between them. See Copying files between HTC 10
and your computer on page 91.
§ Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off HTC 10 to your computer. You can also sync
playlists from your computer to the phone.
If you have an iPhone, you can also connect it and transfer camera roll photos to your
computer using HTC Sync Manager. Then reconnect HTC 10 and copy them over.
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See About HTC Sync Manager on page 100.
§ Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC 10, and other mobile devices.
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Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Do any of the following:
§ With two fingers, swipe down from the status bar.
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§ Swipe down twice from the status bar.
2. To turn a setting on or off, just tap its tile.
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3. If there are available options for a setting, tap
to choose from the options.
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27Phone setup and transfer
Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do this and more in
Settings.
1. Open Settings from the Apps screen, Notifications panel, or Quick Settings panel.
§ From the Home screen, tap to switch to the Apps screen, and then tap Settings.
§ Swipe down from the top of the screen to open the Notifications panel, and then tap .
§ With two fingers, swipe down from the top of the screen to open Quick Settings, and
then tap .
2. Here are some of the basic settings you can change:
§ Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item
itself to configure its settings.
§ Tap Sound & notification to set a ringtone, choose a sound profile, and configure
notification settings.
§ Tap Personalize to change the wallpaper, add apps and widgets to the Home screen,
and more.
§ Tap Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
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Tap in Settings to quickly find options and settings.
§ Tap Security to help secure HTC 10, for example with a screen lock.
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About the fingerprint scanner
You can quickly wake up and unlock the HTC 10 using your fingerprint. You can add up to 5
fingerprints.
When setting up and using the fingerprint scanner, follow these tips:
§ Make sure your finger and the fingerprint scanner are dry and clean.
§ Use the entire pad of your finger, including the sides and tip.
§ When recording your fingerprint, touch the scanner until it vibrates.
§ The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to
the scanner to turn on the screen or unlock the HTC 10.
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You may not be able to set the fingerprint scanner to unlock HTC 10, if you've signed in to an
Exchange ActiveSync account that requires you to set a different screen lock option (such as
password). Check with your Exchange Server administrator if your Exchange ActiveSync
account supports the fingerprint scanner.
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28Phone setup and transfer
Adding a fingerprint the first time
1. From the Home screen, tap , and then tap Settings > Fingerprint scanner.
2. Tap Add fingerprint.
If you haven't already set up a lock screen pattern, PIN, or password, you'll be asked to set
one up. See Setting a screen lock on page 47.
3. Tap Start.
4. Choose which finger or thumb to use, touch the scanner until it vibrates, then lift your finger
or thumb.
5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You'll get
the best results if you hold your finger in the same direction when touching the scanner.
6. After you've successfully recorded your fingerprint, tap Done.
You can now use your fingerprint to wake up and unlock your HTC 10.
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You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't
identify your fingerprint after five attempts. You'll only have 10 additional attempts before your
data is deleted from the HTC 10.
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Adding, removing, or editing fingerprints
1. From the Home screen, tap , and then tap Settings > Fingerprint scanner.
2. Enter your pattern, PIN, or password.
3. Do any of the following:
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§ Tap Add fingerprint to add another fingerprint.
§ Tap a recorded fingerprint to rename or delete it.
§ Tap Reset fingerprint scanner to delete all recorded fingerprints.
§ Select Wake up screen if you want to be able to tap the fingerprint scanner to wake up
and unlock the screen.
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29Phone setup and transfer
Updating your phone's software
HTC 10 can check and notify you if there’s a new update available.
Updates for some HTC apps and features, such as HTC Sense Home, may be downloaded and
installed from Google Play. See Installing app updates from Google Play on page 30 for details.
Checking your system software version
Before installing a system software update, you can check first what Android version you have on
your phone.
1. From the Home screen, tap > Settings > About.
2. Tap Software information.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or mobile operator
apps.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap About > Software updates.
3. To save on data usage, you can choose to update through Wi-Fi only.
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4. Choose whether to auto-download system updates, app updates, or both.
App updates are installed automatically. You'll still need to confirm when to install system
software updates.
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Installing a software update
When HTC 10 is connected to the Internet and there's a new software update available, the update
notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over
Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC 10 will restart.
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30Phone setup and transfer
Installing an application update
When Internet connection is on and there's an available update for your HTC or mobile operator
apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC 10 if
needed.
Installing app updates from Google Play
Some HTC apps and third-party apps get updated with improvements and bug fixes through
Google Play. You can manually update apps or set your phone to automatically download and install
app updates when available.
1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games.
You'll see a list of apps installed on your phone.
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4. Under Updates, tap an app.
5. Tap Update.
6. If prompted, tap Accept.
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In Play Store, tap > Settings > Auto-update apps to choose how you want Google Play to
update your apps.
Checking for updates manually
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Turn on mobile data or connect HTC 10 to a Wi-Fi network before you check for updates.
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1. From the Home screen, tap , and then find and tap Settings.
2. Tap About > Software updates. HTC 10 checks if updates are available.
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