How it Works
HTC
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10 Sprint
User Manual
260 pgs4.53 Mb0
Table of contents
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HTC 10 Sprint User Manual

User Guide
[UG template version 16a]
[Sprint_HTC_10_ ug_en_05052016]

Table of Contents

Important Information ............................................................................................................................ 2
Radio Frequency Exposure Operating Instructions ...................................................................... 2
Important Note on Recoverable Data ........................................................................................... 2
Introduction ........................................................................................................................................... 3
About the User Guide ................................................................................................................... 3
Access Instructions on Phone....................................................................................................... 3
Launch the Guide .................................................................................................................. 3
Using the Phone Guide ......................................................................................................... 3
Check Basic Operations ....................................................................................................... 4
Screen Use for First-Time Users .......................................................................................... 4
Set Up Your Phone ............................................................................................................................... 5
Parts and Functions ...................................................................................................................... 5
Charge the Battery ........................................................................................................................ 7
SIM Card ....................................................................................................................................... 8
SD Card ...................................................................................................................................... 10
Insert SD Card .................................................................................................................... 10
Unmount the SD Card......................................................................................................... 11
Format SD Card .................................................................................................................. 11
Remove SD Card ................................................................................................................ 12
Turn Your Phone On and Off ...................................................................................................... 12
Use the Touchscreen .................................................................................................................. 14
Activate Your Phone ................................................................................................................... 19
Complete the Setup Screens ...................................................................................................... 20
Transfer Content to Your New Phone ......................................................................................... 21
Transfer Content from an Android Phone ........................................................................... 22
Transfer Content from an iPhone ....................................................................................... 23
Transfer Content Between Your Phone and Computer ...................................................... 23
Ways of Transferring Contacts and Other Content into Your Phone ................................. 24
Basic Operations ................................................................................................................................. 25
Basics .......................................................................................................................................... 25
Home Screen and Applications (Apps) List ........................................................................ 25
Onscreen Navigation Keys ................................................................................................. 26
TOC i
Phone Settings Menu.......................................................................................................... 26
Using Quick Settings........................................................................................................... 27
Capture Screenshots .......................................................................................................... 28
Portrait and Landscape Screen Orientation ....................................................................... 28
Applications ................................................................................................................................. 28
Apps List ............................................................................................................................. 28
Launch an App .................................................................................................................... 32
Phone Number ............................................................................................................................ 34
Silent Mode ................................................................................................................................. 34
Airplane Mode ............................................................................................................................. 35
Working with Text ....................................................................................................................... 35
Edit Text .............................................................................................................................. 35
Enter Text by Typing ........................................................................................................... 36
Enter Text with Word Prediction ......................................................................................... 37
Enter Text by Voice ............................................................................................................. 37
Adjust the Keyboard Settings ............................................................................................. 38
Typing Faster and More Accurate ...................................................................................... 38
Google Account .......................................................................................................................... 40
Create a Google Account ................................................................................................... 41
Sign In to Your Google Account ......................................................................................... 42
Google Play Store ....................................................................................................................... 42
Find and Install an App ....................................................................................................... 42
Request a Refund for a Paid App ....................................................................................... 43
Update an App .................................................................................................................... 44
Uninstall an App .................................................................................................................. 44
Get Help with Google Play .................................................................................................. 44
Google Wallet.............................................................................................................................. 45
Android Pay................................................................................................................................. 45
Add a Payment Card........................................................................................................... 45
Pay with Android Pay .......................................................................................................... 46
Fingerprint Scanner .................................................................................................................... 46
Add a Fingerprint the First Time ......................................................................................... 46
Add, Remove, or Edit Fingerprints ...................................................................................... 47
Lock and Unlock Your Screen .................................................................................................... 48
Update Your Phone .................................................................................................................... 48
TOC ii
Update Your Phone Software ............................................................................................. 49
Update Your Profile ............................................................................................................. 50
Update Your PRL ................................................................................................................ 50
Your Phone's Home Screen ................................................................................................................ 51
Home Screen Basics .................................................................................................................. 51
Home Screen Layout .......................................................................................................... 51
Status Bar ................................................................................................................................... 52
Notification Panel ........................................................................................................................ 54
Manage App Notifications ................................................................................................... 55
Front Indicator Light (LED) .......................................................................................................... 55
Change LED Notification Settings ...................................................................................... 55
HTC BlinkFeed - Your Dynamic Home Screen .................................................................. 56
Customize the Home Screen ...................................................................................................... 60
Choose a Home Screen Layout .......................................................................................... 60
Set the Home Wallpaper ..................................................................................................... 61
Set Multiple Wallpapers ...................................................................................................... 62
Set a Time-based Wallpaper .............................................................................................. 62
Organize Your Widget Panels ............................................................................................ 63
Work with Stickers, Widgets and App Shortcuts ................................................................ 64
HTC Sense Home Widget .................................................................................................. 66
Customize the Lock Screen ................................................................................................ 69
Themes ....................................................................................................................................... 71
Download Themes .............................................................................................................. 71
Bookmark Themes .............................................................................................................. 72
Create Themes ................................................................................................................... 72
Mix and Match Themes....................................................................................................... 72
Find Your Themes .............................................................................................................. 73
Share Themes .................................................................................................................... 73
Delete a Theme .................................................................................................................. 74
Motion Launch ............................................................................................................................ 74
Turn Motion Launch On or Off ............................................................................................ 74
Wake Up to the Lock Screen .............................................................................................. 75
Wake Up and Unlock .......................................................................................................... 75
Wake to the Home Widget Panel ........................................................................................ 76
Wake to HTC BlinkFeed ..................................................................................................... 76
TOC iii
Launch the Camera ............................................................................................................ 77
Motion Launch Troubleshooting ......................................................................................... 77
Phone Calls and Voicemail ................................................................................................................. 80
Place and Answer Calls .............................................................................................................. 80
Call Using the Phone Dialer ................................................................................................ 80
Call Emergency Numbers ................................................................................................... 82
Call Using a Speed Dial Number ........................................................................................ 82
Voice Dialing ....................................................................................................................... 83
Call a Number in a Text Message, Email Message, or Calendar Event ............................ 83
Make International Calls ..................................................................................................... 83
Return a Missed Call ........................................................................................................... 84
Answer Phone Calls ............................................................................................................ 84
In-Call Screen Layout and Operations................................................................................ 86
Place Calls from History/People ................................................................................................. 87
Call History .................................................................................................................................. 88
Open Call History ................................................................................................................ 88
Save a Number From Call History ...................................................................................... 88
Prepend a Number From Call History ................................................................................. 88
Block a Caller ...................................................................................................................... 89
Erase Call History ............................................................................................................... 89
Voicemail ..................................................................................................................................... 89
Voicemail Setup .................................................................................................................. 89
Visual Voicemail Setup ....................................................................................................... 90
Review Visual Voicemail ..................................................................................................... 91
Visual Voicemail Options .................................................................................................... 91
Configure Visual Voicemail Settings ................................................................................... 92
Optional Calling Services ............................................................................................................ 93
Conference Calling ............................................................................................................. 93
Caller ID Blocking ............................................................................................................... 93
Call Waiting ......................................................................................................................... 94
Call Forwarding ................................................................................................................... 94
Internet Calls ....................................................................................................................... 95
Ringtone Settings ........................................................................................................................ 95
Call Settings ................................................................................................................................ 96
TOC iv
Call Features ....................................................................................................................... 96
Voicemail Settings .............................................................................................................. 96
Hearing Aids ....................................................................................................................... 97
CDMA Call Settings ............................................................................................................ 97
Contacts .............................................................................................................................................. 99
Your Contacts List ....................................................................................................................... 99
Find People ....................................................................................................................... 100
Set Up Your Profile ........................................................................................................... 101
Add Entries to the People App .......................................................................................... 101
Get in Touch with a Contact ............................................................................................. 102
Manage People Entries ............................................................................................................. 103
Import or Copy Contacts ................................................................................................... 104
Merge Entries in People.................................................................................................... 104
Send Contact Information ................................................................................................. 105
Contact Groups ......................................................................................................................... 106
Back Up and Restore Your Contacts ................................................................................ 108
Private Contacts ................................................................................................................ 108
Messaging ......................................................................................................................................... 110
Text and Multimedia Messaging ............................................................................................... 110
Send a Text Message (SMS) ............................................................................................ 110
Send a Multimedia Message (MMS) ................................................................................. 111
Send a Group Message .................................................................................................... 112
Save and Resume Composing a Draft Message ............................................................. 113
Read and Reply to a Message ......................................................................................... 113
Help Protect Your Messages ............................................................................................ 115
Block Unwanted Messages .............................................................................................. 116
Delete Messages and Conversations ............................................................................... 116
Back Up and Restore Your Text Messages...................................................................... 116
Text and Multimedia Message Options ............................................................................ 118
Gmail ......................................................................................................................................... 120
Create and Send a Gmail Message .................................................................................. 120
Check Received Gmail Messages .................................................................................... 121
Manage Gmail Messages ................................................................................................. 122
Add a Gmail Account ........................................................................................................ 125
Add an Exchange ActiveSync Account in Gmail .............................................................. 125
TOC v
Get Help with Gmail .......................................................................................................... 126
Internet and Social Networking ......................................................................................................... 127
Data Services General Information (4G LTE and 3G Networks) .............................................. 127
4G LTE .............................................................................................................................. 127
Your User Name ............................................................................................................... 127
Data Connection Status and Indicators ............................................................................ 128
Turn the Data Connection On or Off ................................................................................. 128
Manage Your Data Usage ................................................................................................ 129
Chrome Browser ....................................................................................................................... 130
Use Browser Tabs ............................................................................................................ 130
Add Bookmarks ................................................................................................................. 131
Browsing History ............................................................................................................... 131
Private Browsing ............................................................................................................... 132
Set Browser Options ......................................................................................................... 132
Chrome Support ................................................................................................................ 132
Hangouts ................................................................................................................................... 132
Twitter ....................................................................................................................................... 133
Facebook .................................................................................................................................. 134
Global Services ................................................................................................................................. 135
Activate Sprint Worldwide Service on Your Account ................................................................ 135
Your Phone’s SIM Card for International GSM Roaming ......................................................... 135
Enable Global Roaming Mode .................................................................................................. 135
Set the Communications Method for Global Use ...................................................................... 136
Select a Carrier ......................................................................................................................... 136
Make and Receive Worldwide Calls ......................................................................................... 136
Sprint International Voicemail Service ...................................................................................... 137
Set Up Your Voicemail Access Number for International Use.......................................... 137
Access Your Voicemail Internationally .............................................................................. 138
International Data Roaming ...................................................................................................... 138
Access Email and Data Services Internationally .............................................................. 139
Contact Sprint for Assistance with International Service .......................................................... 139
Connectivity ....................................................................................................................................... 142
Transfer Files Between Your Phone and a Computer .............................................................. 142
Wi-Fi .......................................................................................................................................... 143
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 143
TOC vi
Prevent Notifications from Unsecured Wi-Fi Networks ..................................................... 143
Connect to a Wi‑Fi Network via WPS .............................................................................. 144
Disconnect from a Wireless Network ................................................................................ 144
Wi-Fi Direct ....................................................................................................................... 144
Virtual Private Networks (VPN) ................................................................................................. 145
Add a VPN Connection ..................................................................................................... 145
Connect to a VPN ............................................................................................................. 145
Disconnect From a VPN ................................................................................................... 146
Mobile Hotspot .......................................................................................................................... 146
Share Internet Connection via USB Tethering .......................................................................... 146
Bluetooth ................................................................................................................................... 147
Bluetooth Information ........................................................................................................ 147
Connect a Bluetooth Headset or Car Kit........................................................................... 147
Reconnect a Headset or Car Kit ....................................................................................... 148
Disconnect From a Bluetooth Device ............................................................................... 148
Send Information Using Bluetooth .................................................................................... 149
Where Sent Information is Saved ..................................................................................... 149
Receive Files Using Bluetooth .......................................................................................... 150
Share Content with NFC ........................................................................................................... 151
Turn NFC On .................................................................................................................... 151
Beam Content ................................................................................................................... 151
HTC Connect ............................................................................................................................ 152
Share Media Using HTC Connect .................................................................................... 153
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform .................... 154
Stream Music to Blackfire Compliant Speakers ............................................................... 155
Camera and Video ............................................................................................................................ 159
Camera Overview ..................................................................................................................... 159
Open the Camera and Adjust the Settings ............................................................................... 160
Choose a Capture Mode ................................................................................................... 160
Capture Mode Settings ..................................................................................................... 161
Set the Photo Quality and Size ......................................................................................... 161
Zooming ............................................................................................................................ 162
Turn the Camera Flash On or Off ..................................................................................... 162
Use the Volume Button for Taking Photos and Videos .................................................... 162
TOC vii
Close the Camera App...................................................................................................... 162
Take a Picture ........................................................................................................................... 162
Capture Better Photos ...................................................................................................... 163
Record a Video ......................................................................................................................... 164
Set the Video Resolution .................................................................................................. 164
Turn on High Resolution Audio ......................................................................................... 165
Take a Photo While Recording a Video - VideoPic® ........................................................ 165
Camera Features ...................................................................................................................... 165
Take Continuous Camera Shots ....................................................................................... 166
Use HDR ........................................................................................................................... 166
Record Slow Motion Videos .............................................................................................. 166
Selfies and People Shots .................................................................................................. 166
Zoe Camera ...................................................................................................................... 169
Panoramic Shots ............................................................................................................... 169
Hyperlapse ........................................................................................................................ 169
Pro Mode .......................................................................................................................... 170
Google Photos .......................................................................................................................... 171
View Photos and Videos ................................................................................................... 171
Share Your Photos ............................................................................................................ 172
Edit Your Photos ............................................................................................................... 172
Productivity ........................................................................................................................................ 175
Google Calendar ....................................................................................................................... 175
Schedule or Edit an Event ................................................................................................ 176
View Calendar Events....................................................................................................... 176
Choose Which Calendar to Show ..................................................................................... 176
Dismiss or Snooze Reminders ......................................................................................... 177
Google Maps ............................................................................................................................. 177
Search for Information .............................................................................................................. 180
Perform Searches on the Web and Your Phone .............................................................. 180
Search the Web with Your Voice ...................................................................................... 180
Set Search Options ........................................................................................................... 180
Get Instant Information with Google Now ......................................................................... 181
Now on Tap ....................................................................................................................... 183
Calculator .................................................................................................................................. 184
Clock ......................................................................................................................................... 184
TOC viii
Check the Time ................................................................................................................. 184
Set the Date and Time Manually ...................................................................................... 184
Set an Alarm ..................................................................................................................... 185
Additional Clock Features ................................................................................................. 185
Check the Weather ................................................................................................................... 186
Google Drive ............................................................................................................................. 186
HTC Sync Manager .................................................................................................................. 188
Voice Recorder ......................................................................................................................... 189
HTC Help .................................................................................................................................. 190
Entertainment and Activities ............................................................................................................. 191
Google Play Music App ............................................................................................................. 191
Sprint Music Plus .............................................................................................................. 192
YouTube .................................................................................................................................... 193
Sprint Zone................................................................................................................................ 195
HTC BoomSound with Dolby Audio .......................................................................................... 195
HTC BoomSound for Speakers ........................................................................................ 195
HTC BoomSound for Headphones ................................................................................... 196
Personal Audio Profile ...................................................................................................... 196
Connections Settings ........................................................................................................................ 198
Basic Settings ........................................................................................................................... 198
Airplane Mode Settings ............................................................................................................. 199
Wi-Fi Settings ............................................................................................................................ 199
Bluetooth Settings ..................................................................................................................... 200
Mobile Data Settings ................................................................................................................. 200
HTC Connect Settings .............................................................................................................. 200
More Wireless & Network Settings ........................................................................................... 200
Device Settings ................................................................................................................................. 201
Display, Gestures & Buttons Settings ....................................................................................... 201
Glove Mode ....................................................................................................................... 201
Auto-rotate Screen ............................................................................................................ 201
Font Size ........................................................................................................................... 201
Brightness ......................................................................................................................... 202
Color Temperature ............................................................................................................ 202
Screen Timeout (Sleep) .................................................................................................... 202
TOC ix
Daydream ......................................................................................................................... 203
Media Gesture .................................................................................................................. 203
Motion Launch Gestures ................................................................................................... 203
HTC BoomSound with Dolby Audio .......................................................................................... 203
Sound & Notification Settings ................................................................................................... 203
Sound Profile and Vibrate ................................................................................................. 204
Volumes ............................................................................................................................ 204
Notification and Alarm Sound ........................................................................................... 204
Do Not Disturb .................................................................................................................. 204
Incoming Calls - Ringtone ................................................................................................. 206
Incoming Calls - Other Options ......................................................................................... 206
System Sound Settings..................................................................................................... 207
Notification - Flash Notifications ....................................................................................... 207
Notification - App Light Notifications ................................................................................. 207
Notification - Lock Screen Notifications ............................................................................ 207
Apps Settings ............................................................................................................................ 208
Uninstall Third-party Apps ................................................................................................ 208
Clear Application Cache and Data .................................................................................... 208
Disable Apps ..................................................................................................................... 208
Storage Settings ....................................................................................................................... 209
Types of Storage ............................................................................................................... 209
SD Card Storage Settings ................................................................................................ 209
Copy Files To or From Your Phone .................................................................................. 212
Make More Storage Space ............................................................................................... 212
Power Settings .......................................................................................................................... 213
Battery Optimization for Apps ........................................................................................... 213
Use Power Saver Mode .................................................................................................... 213
Use Extreme Power Saving Mode .................................................................................... 214
Check Battery Usage ........................................................................................................ 214
Check Battery History ....................................................................................................... 214
Display the Battery Percentage ........................................................................................ 214
Battery Saving Tips ........................................................................................................... 215
Memory Settings ....................................................................................................................... 216
Personal Settings .............................................................................................................................. 217
Personalize Settings ................................................................................................................. 217
TOC x
Customize the Home and Lock Screen Settings .............................................................. 217
Ringtone ............................................................................................................................ 217
Notification Sound ............................................................................................................. 217
Alarm ................................................................................................................................. 218
Font ................................................................................................................................... 218
Keyboard and Dialer Color ............................................................................................... 218
Fingerprint Scanner Settings .................................................................................................... 218
Accounts & Sync Settings ......................................................................................................... 218
Add Your Social Networks, Email Accounts, and More .................................................... 218
Add One or More Google Accounts .................................................................................. 219
Manage Your Online Accounts ......................................................................................... 219
Location Settings ...................................................................................................................... 220
Location Setting ................................................................................................................ 220
Google Location History.................................................................................................... 221
HTC Location Services ..................................................................................................... 221
Security Settings ....................................................................................................................... 221
Screen Lock Settings ........................................................................................................ 221
Lock Screen and Password Settings ................................................................................ 223
Allow Installation of Third-Party Programs........................................................................ 223
Work with Certificates ....................................................................................................... 224
Backup and Reset ..................................................................................................................... 224
Backup .............................................................................................................................. 224
Reset Your Phone ............................................................................................................. 225
Get Content From Another Phone ............................................................................................ 226
System Settings ................................................................................................................................ 227
Accessibility Settings ................................................................................................................ 227
Navigate Your Phone with TalkBack ................................................................................ 228
Google Settings ........................................................................................................................ 230
Language & Keyboard Settings ................................................................................................ 230
Change the Phone Language ........................................................................................... 230
Keyboard and Input Methods - TouchPal ......................................................................... 230
Keyboard and Input Methods - Google Voice Typing ....................................................... 231
Speech Settings ................................................................................................................ 231
Date & Time Settings ................................................................................................................ 231
Printing ...................................................................................................................................... 232
TOC xi
System Updates ........................................................................................................................ 232
About Phone ............................................................................................................................. 232
For Assistance .................................................................................................................................. 235
Troubleshooting ........................................................................................................................ 235
Specifications ............................................................................................................................ 236
Sprint Account Information and Help ........................................................................................ 237
Sprint Account Passwords ................................................................................................ 237
Manage Your Account ...................................................................................................... 238
Sprint Support Services .................................................................................................... 239
Copyright Information ................................................................................................................ 239
TOC xii
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
1

Important Information

The following topics provide important information that should be read prior to using your HTC 10.

Radio Frequency Exposure Operating Instructions

This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body. Such accessories should not contain any metallic components. Body-worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided.

Important Note on Recoverable Data

Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
Important Information 2

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new HTC phone. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."

Access Instructions on Phone

These topics will help you find help on your new phone and will introduce the basics of using your phone’s touchscreen if you are a new user.

Launch the Guide

A mobile user guide is available online and is easily accessible from the Apps screen.
■ Tap > > HTC Mobile Guide.

Using the Phone Guide

The mobile user guide contains all information found here. In addition, there is a search box where you can quickly look for information. Just enter what you want to look for and related topics will appear.
Introduction 3

Check Basic Operations

To help you learn how to use your phone faster, check the following sections.
● Set Up Your Phone
● Basic Operations
● Your Phone's Home Screen

Screen Use for First-Time Users

These topics will get you up and running with using the phone’s touchscreen.
● Use the Touchscreen
● Onscreen Navigation Keys
Introduction 4

Set Up Your Phone

Part
Description
Earpiece
Lets you hear the caller and automated prompts.
Proximity sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and turns off the screen to prevent accidental key taps.
The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front Panel
Set Up Your Phone 5
HTC UltraSelfie™ camera with OIS
Takes selfie pictures and videos with greater clarity with the built-in optical image stabilizer.
microSD card tray and eject hole
Allows installation of a microSD card for additional storage. The microSD card is sold separately. See SD Card.
Volume buttons
Allow you to adjust the ringtone or media volume or adjust the voice volume during a call.
Power/Lock button
Press quickly to turn off and lock the phone screen. Press and hold to turn the phone on or off or switch to airplane mode.
Recent apps
Tap to display your most recently used apps.
Home/Fingerprint scanner
Tap to display the main home screen. This is also the fingerprint scanner that allows you to quickly wake up
and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See Fingerprint Scanner.
Back
Tap to return to the previous screen.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications.
Nano SIM card tray and eject hole
Holds the preinstalled Sprint 4G LTE™ nano SIM card. See SIM Card.
LED
Displays a phone notification, charging status, or alert.
Part
Description
3.5 mm headset jack
Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
Dual flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Laser autofocus sensor
Quickly sets the focus to the selected area that you want to capture or record with the camera.
USB Type-C™ charger/ Accessory jack
Allows you to connect the phone with the AC power adapter using the USB cable (items included in the phone package).
Back Panel
Set Up Your Phone 6
HTC BoomSound® hi-fi edition speakers
Lets you hear the different ringtones and sounds. This speaker also lets you hear the caller’s voice and automated prompts.
HTC UltraPixel® camera with OIS
Captures quality photos and videos with the built-in optical image stabilizer.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Important: Use only the adapter and the USB cable that came with your phone to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Notes:
● If the battery has been discharged for several days, you may need to charge HTC 10 for several minutes before powering it on.
● As a safety precaution, the battery may stop charging to avoid overheating.
● When you’re using the Internet and charging the battery, your phone may become warmer. This
is normal.
● To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.
Charge Using the AC Adapter
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom panel of your phone.
3. Plug the other end of the USB cable into the AC adapter.
4. Plug the AC adapter into an electrical outlet.
The indicator light illuminates when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may take up to three hours.
Set Up Your Phone 7
5. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the Charger/Accessory jack on the bottom of your phone.
2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, disconnect the USB cable from both the phone and the computer.

SIM Card

The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● You are responsible for any damage caused by inserting the SIM card in another-brand IC card reader, etc. Sprint is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with the SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint
is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing SIM card.
Set Up Your Phone 8
Nano SIM Card
HTC 10 uses a nano SIM card. The nano SIM card is preinstalled on HTC 10. If you need to remove or replace the card, refer to the following instructions.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
Slots with Card Trays
There are trays inside the nano SIM and microSD slots that are used for inserting your cards. When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to press
on the trays to avoid damaging the eject mechanism inside the slots.
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and that doesn't block the trays.
Insert SIM Card
The nano SIM card is preinstalled on HTC 10. If you need to remove or replace the card, refer to the following instructions.
Remember to power off your phone before inserting a SIM card.
1. Hold the phone face down.
Set Up Your Phone 9
2. Fully insert the tray eject pin (included in the box) into the small hole next to the nano SIM card tray slot until the tray ejects.
3. Pull the tray out and place the nano SIM card into the tray. Make sure that the nano SIM card’s gold contacts are facing up.
4. Insert the tray back into the slot.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to128 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.

Insert SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Turn off the phone.
Set Up Your Phone 10
2. Hold the phone face up.
3. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card tray slot until the tray ejects.
4. Pull the microSD card tray out, and place the microSD card into the tray.
5. Insert the microSD card tray back into the slot.
6. Turn on the phone.

Unmount the SD Card

When you need to remove the SD card while the phone is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
If the SD card appears under Removable storage, tap > Eject next to the card name.  If your storage card appears under Internal storage, tap the card name, and then tap Eject.
Important: If the SD card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.

Format SD Card

When you want to change the storage setting of the SD card from removable storage to internal storage, you will be prompted to format it first.
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Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of important data, please check the contents before you erase the card.
Important: Formatting or erasing the microSD card may not permanently erase all data from the card, including personal information.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
If the SD card appears under Removable storage, tap next to the SD card name, and
then tap Format as internal > Erase & format > Format. After format is completed, you can choose to move photos, files, and apps to the SD card.
If your storage card appears under Internal storage, tap the SD card name, and then tap >
Format as portable > Format. After format is completed, tap Done.

Remove SD Card

Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
1. Turn off the phone.
2. Hold the phone face up.
3. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card tray slot until the tray ejects.
4. Gently pull the microSD card out of the slot.
5. Replace the microSD card and tray.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
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Turn Your Phone On
■ Press and hold the Power/Lock button on the right panel of the phone.
Your phone will power on. Depending on the settings, you may see the lock screen.
You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone, it will search for Sprint service, and begin the setup application.
■ If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock button to open the Phone options menu.
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Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and not the phone. You will need to turn the screen on before you press and hold the Power/Lock button to turn the phone off. See Lock and Unlock Your Screen for details.
2. Tap Power off to turn the phone off.
Your phone will power off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory. Make sure to save your work before restarting the phone.
1. Press and hold the Power/Lock button for about two seconds.
2. On the Phone options menu, tap Restart.
3. In the Restart phone confirmation box, tap Restart.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power/Lock button for about 12 seconds to restart the phone.

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see
Accessibility Settings.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
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Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Swipe or Slide
Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more.
Drag
To drag, touch and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.
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Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Touch and Flick
On the Home screen, you can easily move a widget or icon from one screen to another. Touch and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
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Pinch and Spread
"Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Slide two fingers together to zoom out of the picture or text.
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