How it Works
HTC
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10 Sprint
User Manual
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Table of contents
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HTC 10 Sprint User Manual

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Page 1
User Guide
[UG template version 16a]
[Sprint_HTC_10_ ug_en_05052016]
Page 2

Table of Contents

Important Information ............................................................................................................................ 2
Radio Frequency Exposure Operating Instructions ...................................................................... 2
Important Note on Recoverable Data ........................................................................................... 2
Introduction ........................................................................................................................................... 3
About the User Guide ................................................................................................................... 3
Access Instructions on Phone....................................................................................................... 3
Launch the Guide .................................................................................................................. 3
Using the Phone Guide ......................................................................................................... 3
Check Basic Operations ....................................................................................................... 4
Screen Use for First-Time Users .......................................................................................... 4
Set Up Your Phone ............................................................................................................................... 5
Parts and Functions ...................................................................................................................... 5
Charge the Battery ........................................................................................................................ 7
SIM Card ....................................................................................................................................... 8
SD Card ...................................................................................................................................... 10
Insert SD Card .................................................................................................................... 10
Unmount the SD Card......................................................................................................... 11
Format SD Card .................................................................................................................. 11
Remove SD Card ................................................................................................................ 12
Turn Your Phone On and Off ...................................................................................................... 12
Use the Touchscreen .................................................................................................................. 14
Activate Your Phone ................................................................................................................... 19
Complete the Setup Screens ...................................................................................................... 20
Transfer Content to Your New Phone ......................................................................................... 21
Transfer Content from an Android Phone ........................................................................... 22
Transfer Content from an iPhone ....................................................................................... 23
Transfer Content Between Your Phone and Computer ...................................................... 23
Ways of Transferring Contacts and Other Content into Your Phone ................................. 24
Basic Operations ................................................................................................................................. 25
Basics .......................................................................................................................................... 25
Home Screen and Applications (Apps) List ........................................................................ 25
Onscreen Navigation Keys ................................................................................................. 26
TOC i
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Phone Settings Menu.......................................................................................................... 26
Using Quick Settings........................................................................................................... 27
Capture Screenshots .......................................................................................................... 28
Portrait and Landscape Screen Orientation ....................................................................... 28
Applications ................................................................................................................................. 28
Apps List ............................................................................................................................. 28
Launch an App .................................................................................................................... 32
Phone Number ............................................................................................................................ 34
Silent Mode ................................................................................................................................. 34
Airplane Mode ............................................................................................................................. 35
Working with Text ....................................................................................................................... 35
Edit Text .............................................................................................................................. 35
Enter Text by Typing ........................................................................................................... 36
Enter Text with Word Prediction ......................................................................................... 37
Enter Text by Voice ............................................................................................................. 37
Adjust the Keyboard Settings ............................................................................................. 38
Typing Faster and More Accurate ...................................................................................... 38
Google Account .......................................................................................................................... 40
Create a Google Account ................................................................................................... 41
Sign In to Your Google Account ......................................................................................... 42
Google Play Store ....................................................................................................................... 42
Find and Install an App ....................................................................................................... 42
Request a Refund for a Paid App ....................................................................................... 43
Update an App .................................................................................................................... 44
Uninstall an App .................................................................................................................. 44
Get Help with Google Play .................................................................................................. 44
Google Wallet.............................................................................................................................. 45
Android Pay................................................................................................................................. 45
Add a Payment Card........................................................................................................... 45
Pay with Android Pay .......................................................................................................... 46
Fingerprint Scanner .................................................................................................................... 46
Add a Fingerprint the First Time ......................................................................................... 46
Add, Remove, or Edit Fingerprints ...................................................................................... 47
Lock and Unlock Your Screen .................................................................................................... 48
Update Your Phone .................................................................................................................... 48
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Update Your Phone Software ............................................................................................. 49
Update Your Profile ............................................................................................................. 50
Update Your PRL ................................................................................................................ 50
Your Phone's Home Screen ................................................................................................................ 51
Home Screen Basics .................................................................................................................. 51
Home Screen Layout .......................................................................................................... 51
Status Bar ................................................................................................................................... 52
Notification Panel ........................................................................................................................ 54
Manage App Notifications ................................................................................................... 55
Front Indicator Light (LED) .......................................................................................................... 55
Change LED Notification Settings ...................................................................................... 55
HTC BlinkFeed - Your Dynamic Home Screen .................................................................. 56
Customize the Home Screen ...................................................................................................... 60
Choose a Home Screen Layout .......................................................................................... 60
Set the Home Wallpaper ..................................................................................................... 61
Set Multiple Wallpapers ...................................................................................................... 62
Set a Time-based Wallpaper .............................................................................................. 62
Organize Your Widget Panels ............................................................................................ 63
Work with Stickers, Widgets and App Shortcuts ................................................................ 64
HTC Sense Home Widget .................................................................................................. 66
Customize the Lock Screen ................................................................................................ 69
Themes ....................................................................................................................................... 71
Download Themes .............................................................................................................. 71
Bookmark Themes .............................................................................................................. 72
Create Themes ................................................................................................................... 72
Mix and Match Themes....................................................................................................... 72
Find Your Themes .............................................................................................................. 73
Share Themes .................................................................................................................... 73
Delete a Theme .................................................................................................................. 74
Motion Launch ............................................................................................................................ 74
Turn Motion Launch On or Off ............................................................................................ 74
Wake Up to the Lock Screen .............................................................................................. 75
Wake Up and Unlock .......................................................................................................... 75
Wake to the Home Widget Panel ........................................................................................ 76
Wake to HTC BlinkFeed ..................................................................................................... 76
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Launch the Camera ............................................................................................................ 77
Motion Launch Troubleshooting ......................................................................................... 77
Phone Calls and Voicemail ................................................................................................................. 80
Place and Answer Calls .............................................................................................................. 80
Call Using the Phone Dialer ................................................................................................ 80
Call Emergency Numbers ................................................................................................... 82
Call Using a Speed Dial Number ........................................................................................ 82
Voice Dialing ....................................................................................................................... 83
Call a Number in a Text Message, Email Message, or Calendar Event ............................ 83
Make International Calls ..................................................................................................... 83
Return a Missed Call ........................................................................................................... 84
Answer Phone Calls ............................................................................................................ 84
In-Call Screen Layout and Operations................................................................................ 86
Place Calls from History/People ................................................................................................. 87
Call History .................................................................................................................................. 88
Open Call History ................................................................................................................ 88
Save a Number From Call History ...................................................................................... 88
Prepend a Number From Call History ................................................................................. 88
Block a Caller ...................................................................................................................... 89
Erase Call History ............................................................................................................... 89
Voicemail ..................................................................................................................................... 89
Voicemail Setup .................................................................................................................. 89
Visual Voicemail Setup ....................................................................................................... 90
Review Visual Voicemail ..................................................................................................... 91
Visual Voicemail Options .................................................................................................... 91
Configure Visual Voicemail Settings ................................................................................... 92
Optional Calling Services ............................................................................................................ 93
Conference Calling ............................................................................................................. 93
Caller ID Blocking ............................................................................................................... 93
Call Waiting ......................................................................................................................... 94
Call Forwarding ................................................................................................................... 94
Internet Calls ....................................................................................................................... 95
Ringtone Settings ........................................................................................................................ 95
Call Settings ................................................................................................................................ 96
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Call Features ....................................................................................................................... 96
Voicemail Settings .............................................................................................................. 96
Hearing Aids ....................................................................................................................... 97
CDMA Call Settings ............................................................................................................ 97
Contacts .............................................................................................................................................. 99
Your Contacts List ....................................................................................................................... 99
Find People ....................................................................................................................... 100
Set Up Your Profile ........................................................................................................... 101
Add Entries to the People App .......................................................................................... 101
Get in Touch with a Contact ............................................................................................. 102
Manage People Entries ............................................................................................................. 103
Import or Copy Contacts ................................................................................................... 104
Merge Entries in People.................................................................................................... 104
Send Contact Information ................................................................................................. 105
Contact Groups ......................................................................................................................... 106
Back Up and Restore Your Contacts ................................................................................ 108
Private Contacts ................................................................................................................ 108
Messaging ......................................................................................................................................... 110
Text and Multimedia Messaging ............................................................................................... 110
Send a Text Message (SMS) ............................................................................................ 110
Send a Multimedia Message (MMS) ................................................................................. 111
Send a Group Message .................................................................................................... 112
Save and Resume Composing a Draft Message ............................................................. 113
Read and Reply to a Message ......................................................................................... 113
Help Protect Your Messages ............................................................................................ 115
Block Unwanted Messages .............................................................................................. 116
Delete Messages and Conversations ............................................................................... 116
Back Up and Restore Your Text Messages...................................................................... 116
Text and Multimedia Message Options ............................................................................ 118
Gmail ......................................................................................................................................... 120
Create and Send a Gmail Message .................................................................................. 120
Check Received Gmail Messages .................................................................................... 121
Manage Gmail Messages ................................................................................................. 122
Add a Gmail Account ........................................................................................................ 125
Add an Exchange ActiveSync Account in Gmail .............................................................. 125
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Get Help with Gmail .......................................................................................................... 126
Internet and Social Networking ......................................................................................................... 127
Data Services General Information (4G LTE and 3G Networks) .............................................. 127
4G LTE .............................................................................................................................. 127
Your User Name ............................................................................................................... 127
Data Connection Status and Indicators ............................................................................ 128
Turn the Data Connection On or Off ................................................................................. 128
Manage Your Data Usage ................................................................................................ 129
Chrome Browser ....................................................................................................................... 130
Use Browser Tabs ............................................................................................................ 130
Add Bookmarks ................................................................................................................. 131
Browsing History ............................................................................................................... 131
Private Browsing ............................................................................................................... 132
Set Browser Options ......................................................................................................... 132
Chrome Support ................................................................................................................ 132
Hangouts ................................................................................................................................... 132
Twitter ....................................................................................................................................... 133
Facebook .................................................................................................................................. 134
Global Services ................................................................................................................................. 135
Activate Sprint Worldwide Service on Your Account ................................................................ 135
Your Phone’s SIM Card for International GSM Roaming ......................................................... 135
Enable Global Roaming Mode .................................................................................................. 135
Set the Communications Method for Global Use ...................................................................... 136
Select a Carrier ......................................................................................................................... 136
Make and Receive Worldwide Calls ......................................................................................... 136
Sprint International Voicemail Service ...................................................................................... 137
Set Up Your Voicemail Access Number for International Use.......................................... 137
Access Your Voicemail Internationally .............................................................................. 138
International Data Roaming ...................................................................................................... 138
Access Email and Data Services Internationally .............................................................. 139
Contact Sprint for Assistance with International Service .......................................................... 139
Connectivity ....................................................................................................................................... 142
Transfer Files Between Your Phone and a Computer .............................................................. 142
Wi-Fi .......................................................................................................................................... 143
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 143
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Prevent Notifications from Unsecured Wi-Fi Networks ..................................................... 143
Connect to a Wi‑Fi Network via WPS .............................................................................. 144
Disconnect from a Wireless Network ................................................................................ 144
Wi-Fi Direct ....................................................................................................................... 144
Virtual Private Networks (VPN) ................................................................................................. 145
Add a VPN Connection ..................................................................................................... 145
Connect to a VPN ............................................................................................................. 145
Disconnect From a VPN ................................................................................................... 146
Mobile Hotspot .......................................................................................................................... 146
Share Internet Connection via USB Tethering .......................................................................... 146
Bluetooth ................................................................................................................................... 147
Bluetooth Information ........................................................................................................ 147
Connect a Bluetooth Headset or Car Kit........................................................................... 147
Reconnect a Headset or Car Kit ....................................................................................... 148
Disconnect From a Bluetooth Device ............................................................................... 148
Send Information Using Bluetooth .................................................................................... 149
Where Sent Information is Saved ..................................................................................... 149
Receive Files Using Bluetooth .......................................................................................... 150
Share Content with NFC ........................................................................................................... 151
Turn NFC On .................................................................................................................... 151
Beam Content ................................................................................................................... 151
HTC Connect ............................................................................................................................ 152
Share Media Using HTC Connect .................................................................................... 153
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform .................... 154
Stream Music to Blackfire Compliant Speakers ............................................................... 155
Camera and Video ............................................................................................................................ 159
Camera Overview ..................................................................................................................... 159
Open the Camera and Adjust the Settings ............................................................................... 160
Choose a Capture Mode ................................................................................................... 160
Capture Mode Settings ..................................................................................................... 161
Set the Photo Quality and Size ......................................................................................... 161
Zooming ............................................................................................................................ 162
Turn the Camera Flash On or Off ..................................................................................... 162
Use the Volume Button for Taking Photos and Videos .................................................... 162
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Close the Camera App...................................................................................................... 162
Take a Picture ........................................................................................................................... 162
Capture Better Photos ...................................................................................................... 163
Record a Video ......................................................................................................................... 164
Set the Video Resolution .................................................................................................. 164
Turn on High Resolution Audio ......................................................................................... 165
Take a Photo While Recording a Video - VideoPic® ........................................................ 165
Camera Features ...................................................................................................................... 165
Take Continuous Camera Shots ....................................................................................... 166
Use HDR ........................................................................................................................... 166
Record Slow Motion Videos .............................................................................................. 166
Selfies and People Shots .................................................................................................. 166
Zoe Camera ...................................................................................................................... 169
Panoramic Shots ............................................................................................................... 169
Hyperlapse ........................................................................................................................ 169
Pro Mode .......................................................................................................................... 170
Google Photos .......................................................................................................................... 171
View Photos and Videos ................................................................................................... 171
Share Your Photos ............................................................................................................ 172
Edit Your Photos ............................................................................................................... 172
Productivity ........................................................................................................................................ 175
Google Calendar ....................................................................................................................... 175
Schedule or Edit an Event ................................................................................................ 176
View Calendar Events....................................................................................................... 176
Choose Which Calendar to Show ..................................................................................... 176
Dismiss or Snooze Reminders ......................................................................................... 177
Google Maps ............................................................................................................................. 177
Search for Information .............................................................................................................. 180
Perform Searches on the Web and Your Phone .............................................................. 180
Search the Web with Your Voice ...................................................................................... 180
Set Search Options ........................................................................................................... 180
Get Instant Information with Google Now ......................................................................... 181
Now on Tap ....................................................................................................................... 183
Calculator .................................................................................................................................. 184
Clock ......................................................................................................................................... 184
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Check the Time ................................................................................................................. 184
Set the Date and Time Manually ...................................................................................... 184
Set an Alarm ..................................................................................................................... 185
Additional Clock Features ................................................................................................. 185
Check the Weather ................................................................................................................... 186
Google Drive ............................................................................................................................. 186
HTC Sync Manager .................................................................................................................. 188
Voice Recorder ......................................................................................................................... 189
HTC Help .................................................................................................................................. 190
Entertainment and Activities ............................................................................................................. 191
Google Play Music App ............................................................................................................. 191
Sprint Music Plus .............................................................................................................. 192
YouTube .................................................................................................................................... 193
Sprint Zone................................................................................................................................ 195
HTC BoomSound with Dolby Audio .......................................................................................... 195
HTC BoomSound for Speakers ........................................................................................ 195
HTC BoomSound for Headphones ................................................................................... 196
Personal Audio Profile ...................................................................................................... 196
Connections Settings ........................................................................................................................ 198
Basic Settings ........................................................................................................................... 198
Airplane Mode Settings ............................................................................................................. 199
Wi-Fi Settings ............................................................................................................................ 199
Bluetooth Settings ..................................................................................................................... 200
Mobile Data Settings ................................................................................................................. 200
HTC Connect Settings .............................................................................................................. 200
More Wireless & Network Settings ........................................................................................... 200
Device Settings ................................................................................................................................. 201
Display, Gestures & Buttons Settings ....................................................................................... 201
Glove Mode ....................................................................................................................... 201
Auto-rotate Screen ............................................................................................................ 201
Font Size ........................................................................................................................... 201
Brightness ......................................................................................................................... 202
Color Temperature ............................................................................................................ 202
Screen Timeout (Sleep) .................................................................................................... 202
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Daydream ......................................................................................................................... 203
Media Gesture .................................................................................................................. 203
Motion Launch Gestures ................................................................................................... 203
HTC BoomSound with Dolby Audio .......................................................................................... 203
Sound & Notification Settings ................................................................................................... 203
Sound Profile and Vibrate ................................................................................................. 204
Volumes ............................................................................................................................ 204
Notification and Alarm Sound ........................................................................................... 204
Do Not Disturb .................................................................................................................. 204
Incoming Calls - Ringtone ................................................................................................. 206
Incoming Calls - Other Options ......................................................................................... 206
System Sound Settings..................................................................................................... 207
Notification - Flash Notifications ....................................................................................... 207
Notification - App Light Notifications ................................................................................. 207
Notification - Lock Screen Notifications ............................................................................ 207
Apps Settings ............................................................................................................................ 208
Uninstall Third-party Apps ................................................................................................ 208
Clear Application Cache and Data .................................................................................... 208
Disable Apps ..................................................................................................................... 208
Storage Settings ....................................................................................................................... 209
Types of Storage ............................................................................................................... 209
SD Card Storage Settings ................................................................................................ 209
Copy Files To or From Your Phone .................................................................................. 212
Make More Storage Space ............................................................................................... 212
Power Settings .......................................................................................................................... 213
Battery Optimization for Apps ........................................................................................... 213
Use Power Saver Mode .................................................................................................... 213
Use Extreme Power Saving Mode .................................................................................... 214
Check Battery Usage ........................................................................................................ 214
Check Battery History ....................................................................................................... 214
Display the Battery Percentage ........................................................................................ 214
Battery Saving Tips ........................................................................................................... 215
Memory Settings ....................................................................................................................... 216
Personal Settings .............................................................................................................................. 217
Personalize Settings ................................................................................................................. 217
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Customize the Home and Lock Screen Settings .............................................................. 217
Ringtone ............................................................................................................................ 217
Notification Sound ............................................................................................................. 217
Alarm ................................................................................................................................. 218
Font ................................................................................................................................... 218
Keyboard and Dialer Color ............................................................................................... 218
Fingerprint Scanner Settings .................................................................................................... 218
Accounts & Sync Settings ......................................................................................................... 218
Add Your Social Networks, Email Accounts, and More .................................................... 218
Add One or More Google Accounts .................................................................................. 219
Manage Your Online Accounts ......................................................................................... 219
Location Settings ...................................................................................................................... 220
Location Setting ................................................................................................................ 220
Google Location History.................................................................................................... 221
HTC Location Services ..................................................................................................... 221
Security Settings ....................................................................................................................... 221
Screen Lock Settings ........................................................................................................ 221
Lock Screen and Password Settings ................................................................................ 223
Allow Installation of Third-Party Programs........................................................................ 223
Work with Certificates ....................................................................................................... 224
Backup and Reset ..................................................................................................................... 224
Backup .............................................................................................................................. 224
Reset Your Phone ............................................................................................................. 225
Get Content From Another Phone ............................................................................................ 226
System Settings ................................................................................................................................ 227
Accessibility Settings ................................................................................................................ 227
Navigate Your Phone with TalkBack ................................................................................ 228
Google Settings ........................................................................................................................ 230
Language & Keyboard Settings ................................................................................................ 230
Change the Phone Language ........................................................................................... 230
Keyboard and Input Methods - TouchPal ......................................................................... 230
Keyboard and Input Methods - Google Voice Typing ....................................................... 231
Speech Settings ................................................................................................................ 231
Date & Time Settings ................................................................................................................ 231
Printing ...................................................................................................................................... 232
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System Updates ........................................................................................................................ 232
About Phone ............................................................................................................................. 232
For Assistance .................................................................................................................................. 235
Troubleshooting ........................................................................................................................ 235
Specifications ............................................................................................................................ 236
Sprint Account Information and Help ........................................................................................ 237
Sprint Account Passwords ................................................................................................ 237
Manage Your Account ...................................................................................................... 238
Sprint Support Services .................................................................................................... 239
Copyright Information ................................................................................................................ 239
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Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
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Important Information

The following topics provide important information that should be read prior to using your HTC 10.

Radio Frequency Exposure Operating Instructions

This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body. Such accessories should not contain any metallic components. Body-worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided.

Important Note on Recoverable Data

Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
Important Information 2
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Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new HTC phone. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."

Access Instructions on Phone

These topics will help you find help on your new phone and will introduce the basics of using your phone’s touchscreen if you are a new user.

Launch the Guide

A mobile user guide is available online and is easily accessible from the Apps screen.
■ Tap > > HTC Mobile Guide.

Using the Phone Guide

The mobile user guide contains all information found here. In addition, there is a search box where you can quickly look for information. Just enter what you want to look for and related topics will appear.
Introduction 3
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Check Basic Operations

To help you learn how to use your phone faster, check the following sections.
● Set Up Your Phone
● Basic Operations
● Your Phone's Home Screen

Screen Use for First-Time Users

These topics will get you up and running with using the phone’s touchscreen.
● Use the Touchscreen
● Onscreen Navigation Keys
Introduction 4
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Set Up Your Phone

Part
Description
Earpiece
Lets you hear the caller and automated prompts.
Proximity sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and turns off the screen to prevent accidental key taps.
The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front Panel
Set Up Your Phone 5
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HTC UltraSelfie™ camera with OIS
Takes selfie pictures and videos with greater clarity with the built-in optical image stabilizer.
microSD card tray and eject hole
Allows installation of a microSD card for additional storage. The microSD card is sold separately. See SD Card.
Volume buttons
Allow you to adjust the ringtone or media volume or adjust the voice volume during a call.
Power/Lock button
Press quickly to turn off and lock the phone screen. Press and hold to turn the phone on or off or switch to airplane mode.
Recent apps
Tap to display your most recently used apps.
Home/Fingerprint scanner
Tap to display the main home screen. This is also the fingerprint scanner that allows you to quickly wake up
and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See Fingerprint Scanner.
Back
Tap to return to the previous screen.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications.
Nano SIM card tray and eject hole
Holds the preinstalled Sprint 4G LTE™ nano SIM card. See SIM Card.
LED
Displays a phone notification, charging status, or alert.
Part
Description
3.5 mm headset jack
Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
Dual flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Laser autofocus sensor
Quickly sets the focus to the selected area that you want to capture or record with the camera.
USB Type-C™ charger/ Accessory jack
Allows you to connect the phone with the AC power adapter using the USB cable (items included in the phone package).
Back Panel
Set Up Your Phone 6
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HTC BoomSound® hi-fi edition speakers
Lets you hear the different ringtones and sounds. This speaker also lets you hear the caller’s voice and automated prompts.
HTC UltraPixel® camera with OIS
Captures quality photos and videos with the built-in optical image stabilizer.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Important: Use only the adapter and the USB cable that came with your phone to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Notes:
● If the battery has been discharged for several days, you may need to charge HTC 10 for several minutes before powering it on.
● As a safety precaution, the battery may stop charging to avoid overheating.
● When you’re using the Internet and charging the battery, your phone may become warmer. This
is normal.
● To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.
Charge Using the AC Adapter
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom panel of your phone.
3. Plug the other end of the USB cable into the AC adapter.
4. Plug the AC adapter into an electrical outlet.
The indicator light illuminates when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may take up to three hours.
Set Up Your Phone 7
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5. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the Charger/Accessory jack on the bottom of your phone.
2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, disconnect the USB cable from both the phone and the computer.

SIM Card

The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● You are responsible for any damage caused by inserting the SIM card in another-brand IC card reader, etc. Sprint is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with the SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint
is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing SIM card.
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Nano SIM Card
HTC 10 uses a nano SIM card. The nano SIM card is preinstalled on HTC 10. If you need to remove or replace the card, refer to the following instructions.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
Slots with Card Trays
There are trays inside the nano SIM and microSD slots that are used for inserting your cards. When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to press
on the trays to avoid damaging the eject mechanism inside the slots.
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and that doesn't block the trays.
Insert SIM Card
The nano SIM card is preinstalled on HTC 10. If you need to remove or replace the card, refer to the following instructions.
Remember to power off your phone before inserting a SIM card.
1. Hold the phone face down.
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2. Fully insert the tray eject pin (included in the box) into the small hole next to the nano SIM card tray slot until the tray ejects.
3. Pull the tray out and place the nano SIM card into the tray. Make sure that the nano SIM card’s gold contacts are facing up.
4. Insert the tray back into the slot.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to128 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.

Insert SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Turn off the phone.
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2. Hold the phone face up.
3. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card tray slot until the tray ejects.
4. Pull the microSD card tray out, and place the microSD card into the tray.
5. Insert the microSD card tray back into the slot.
6. Turn on the phone.

Unmount the SD Card

When you need to remove the SD card while the phone is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
If the SD card appears under Removable storage, tap > Eject next to the card name.  If your storage card appears under Internal storage, tap the card name, and then tap Eject.
Important: If the SD card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.

Format SD Card

When you want to change the storage setting of the SD card from removable storage to internal storage, you will be prompted to format it first.
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Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of important data, please check the contents before you erase the card.
Important: Formatting or erasing the microSD card may not permanently erase all data from the card, including personal information.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
If the SD card appears under Removable storage, tap next to the SD card name, and
then tap Format as internal > Erase & format > Format. After format is completed, you can choose to move photos, files, and apps to the SD card.
If your storage card appears under Internal storage, tap the SD card name, and then tap >
Format as portable > Format. After format is completed, tap Done.

Remove SD Card

Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
1. Turn off the phone.
2. Hold the phone face up.
3. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card tray slot until the tray ejects.
4. Gently pull the microSD card out of the slot.
5. Replace the microSD card and tray.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
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Turn Your Phone On
■ Press and hold the Power/Lock button on the right panel of the phone.
Your phone will power on. Depending on the settings, you may see the lock screen.
You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone, it will search for Sprint service, and begin the setup application.
■ If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock button to open the Phone options menu.
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Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and not the phone. You will need to turn the screen on before you press and hold the Power/Lock button to turn the phone off. See Lock and Unlock Your Screen for details.
2. Tap Power off to turn the phone off.
Your phone will power off.
Restart Your Phone
Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory. Make sure to save your work before restarting the phone.
1. Press and hold the Power/Lock button for about two seconds.
2. On the Phone options menu, tap Restart.
3. In the Restart phone confirmation box, tap Restart.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power/Lock button for about 12 seconds to restart the phone.

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see
Accessibility Settings.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
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Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Swipe or Slide
Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more.
Drag
To drag, touch and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.
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Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Touch and Flick
On the Home screen, you can easily move a widget or icon from one screen to another. Touch and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
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Pinch and Spread
"Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Slide two fingers together to zoom out of the picture or text.
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Two-finger Swipe
Swipe down from the status bar with two fingers to open Quick Settings.
Three-finger Gesture
● Swipe up using three fingers to share content such as photos, videos, and music from your phone. You can also share streaming media from apps such as YouTube™.
● Swipe down to disconnect from the device.
Notes:
● Media gesture is turned on in Settings by default, which makes the three-finger gesture work only when sharing content or using HTC apps.
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● The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see
Navigate Your Phone with TalkBack.
Three-finger Tap
While using the HTC Car app, tap the screen with three fingers to activate the voice command mode.

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone. Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
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• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock button while the phone is being activated. Pressing the Power/Lock button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. From the Welcome screen, select a language and tap Start to get started.
To skip any section, tap Next or Skip.
Note: If you are visually impaired or hard of hearing, touch and hold the screen with two fingers to enable
TalkBack. Tap Accessibility settings to change accessibility options.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
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Terms of use – Read any applicable End User License Agreements or Terms of use for
using your phone, and tap Next to continue.
Set up Internet access – Select Mobile data or select a Wi-Fi® network to connect to. For
secured Wi-Fi networks, you will need to enter a password. See Turn Wi-Fi On and Connect
to a Wireless Network.
Hands Free Activation – See Activate Your Phone.  Add your account – Enter your Google Account and password. If you don’t have a Google
Account, tap Or create a new account. See Add a Gmail Account for details.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play™ Store or chat in Google Hangouts™, you must link your phone to a Google Account.
Get your apps & data – If you have backed up your old phone’s data to your Google
Account, you can easily restore that backup on your new phone using Android Backup Service.
• If you want to restore a previous device backup, tap next to the backed up device name, select the backup you want to restore, and then tap Done. Tap next to All
apps, select which apps you want restored on your new phone, and then tap Done. Tap Next.
• If you don’t want to restore any backup, tap next to the backed up device name, select Set up as new device, and then tap Done. Tap Next.
Protect your phone – Register a fingerprint to help secure your phone. Tap Skip for now to
do this later in Settings > Fingerprint scanner. See Fingerprint Scanner for details.
Personalize your phone – Give your new phone a name and share your location and
personal usage data for relevant apps and information recommendations on the HTC Sense Home.
3. Tap Finish. Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: Some features that need to connect to the Internet such as location-based services and auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings.
®

Transfer Content to Your New Phone

You can easily transfer content, contacts, messages, calendar events, music, photos, videos, and more from other phones or your computer to your new phone using the HTC Transfer Tool, Bluetooth®, or direct USB connection.
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Transfer Content from an Android Phone

On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone.
The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include contacts, messages, calendar events, music, photos, videos, and some settings. More types of data such as call histories, email accounts, and some HTC app settings can be transferred from HTC phones that have HTC Sense 5.5 or higher.
Note: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
1. Tap > > Settings > Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android phone.
3. On the Get content from another phone screen, tap Next.
4. Follow the steps shown on your new phone to download and install the HTC Transfer Tool from
Google Play to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on your new
phone before you continue.
Note: If the PIN code doesn’t appear, tap Retry on your old phone. If it still won’t appear, this may mean that your old phone is unable to connect to HTC 10. When this happens, try another transfer method.
6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then tap
Yes.
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8. Wait for the transfer to finish.
9. Tap Done on both phones.

Transfer Content from an iPhone

If you have an iPhone®, there are easy ways to transfer your contacts, messages, and other content to your HTC 10.
● Back up and restore iPhone content through iCloud®. For details, see Transfer iPhone Content
Through iCloud.
● Back up iPhone content using iTunes® on your computer, and then use HTC Sync Manager to
transfer the content to HTC 10. For details, see HTC Sync Manager.
Transfer iPhone Content Through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer the content to HTC 10. You can transfer the following types of content from iCloud: contacts, bookmarks, text messages, messages from iMessage®, calendar events, and photos.
1. Tap > > Settings > Get content from another phone.
2. Tap iPhone > Import from iCloud backup.
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage, and
then tap Sign in.
4. Choose the iPhone backup that you want to transfer to HTC 10, and then tap Next.
5. Choose the types of content you want to transfer, and then tap Import.
6. Wait for the transfer to finish, and then tap Done.
Note: Only some contact details can be transferred, such as the contact name, photo, postal address, email address, birthdate, anniversary date, and notes.

Transfer Content Between Your Phone and Computer

There are two ways you can transfer content to or from your computer.
● Connect your phone to your computer. Your computer will recognize it just like any removable
USB drive, and you can copy your media between them.
● Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off your phone to your computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos) to your computer. Then reconnect your phone and copy them over. For details, see HTC Sync
Manager.
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● Use cloud storage services to put your media in one place so you can manage them anywhere—
on your computer, HTC 10, and other mobile devices.

Ways of Transferring Contacts and Other Content into Your Phone

There are different ways you can individually add contacts and other content to your new HTC phone.
● Sync with your computer. Use HTC Sync Manager to sync contacts, documents, playlists, and
more between your phone and a computer running a Windows® or Mac OS X® operating system. You can also use it to transfer iTunes backup that contains contacts, messages, and other content from an iPhone to your computer, and then to your HTC phone. For details, see HTC
Sync Manager.
● Google Account. Google contacts are imported to your phone after you sign in to your Google
Account. You can also create more Google contacts right from your phone.
● Social network accounts. Log in to your favorite social networks to sync contact information
from them.
● Microsoft® Exchange ActiveSync®. Your phone syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
● Outlook.com account. Sync personal contacts from your Microsoft Outlook.com account.
● Phone contacts. You can create contacts locally on your phone, if you don’t prefer to store them
on your online accounts.
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Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List

Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen tap to display the home screen.
Swipe left and you’ll discover widget panels for adding your favorite widgets, apps, and more
so they’re just a tap away. And if you need more room for your stuff, you can add more widget panels. For details, see Customize the Home Screen.
Swipe right for HTC BlinkFeed® to show posts from your social networks, headlines from your
favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home
Screen.
You can change the apps on the launch bar at the bottom of the Home screen. See Work
with Stickers, Widgets and App Shortcuts.
You can add an onscreen navigation key. See Onscreen Navigation Keys for details.
2. Tap to see all apps installed on your phone.
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Tip: While you’re in another screen or app, tap to return to the last Home screen you visited.
Key
Description
Back
Go to the previous screen.
Home
Go to the Home screen. Touch and hold to launch Now on Tap. See Now on Tap for details.
Recent apps
Show the thumbnails of the most recently used apps and Google Chrome tabs.

Onscreen Navigation Keys

Your phone has onscreen navigation keys at the bottom of the screen which rotate when you change the orientation. The onscreen navigation keys do not show up when the screen is off, when you’re on the Camera viewfinder screen, or when you chose to hide it.
Standard Navigation Keys

Phone Settings Menu

You can customize your phone's settings and options through the Settings menu.
1. Open Settings either from the Quick Settings panel or Apps screen.
Swipe down from the status bar, and then tap .
Tap > > Settings.
2. Here are some of the basic settings you can change:
Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item itself to
configure its settings.
Tap Sound & notification to set a ringtone, choose a sound profile, and configure incoming
call sound settings.
Tap Personalize to change the wallpaper, add widgets and shortcuts to the widget panel,
and more.
Tap Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
Tap Security to help secure your phone, for example with a screen lock.
For more information, see Basic Settings.
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Using Quick Settings

In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Do any of the following:
With two fingers, swipe down the screen from the status bar.
Swipe down twice from the status bar.
2. To turn a setting on or off, just tap its tile.
3. If there are available options for a setting, tap .
Tip: To switch to the notification panel, swipe up the Quick Settings panel. To switch back to the Quick Settings panel, swipe down the notification panel.
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Capture Screenshots

Capture the phone screen to show off your high game score, write a blog post about your phone’s features, or post a status update about a song you’re playing.
■ Press and hold the Power/Lock button and the Volume down button at the same time.
The image is saved in the Screenshots album in Gallery.
Tip: To share the image immediately after capturing, wait until you see the icon in the status bar. Open the notification panel, and tap under the Screenshot notification. If you don’t see , slide two
fingers apart on the screenshot notification.

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Swipe down from the status bar with two fingers to open the Quick Settings panel.
2. Tap Auto rotate to turn the option on or off.
Note: You can also set the rotation option from the main settings menu. From home, tap > Settings > Display, gestures & buttons, and then select or clear the Auto rotate screen option.

Applications

The following topics describe how to access the applications (apps) list and launch apps on your phone.

Apps List

The Apps screen includes any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
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App
Function/Service
1Weather
Check out the latest in weather news and forecast.
Amazon
Shop the Internet using the Amazon app.
Amazon Kindle
Shop and read books right on your phone.
Amazon Music
Shop and listen to music using this app.
Amazon Photos
Sign in to your Amazon Cloud Drive account and start storing photos and videos to the cloud.
Android Pay
Pay for goods and services using your phone. If you don't see Android Pay™, you can download it from the Google Play Store app. See Android Pay.
App Spotlight
Gain access to hundreds of top paid apps using a single subscription.
Calculator
Perform basic and advanced mathematical operations. See Calculator.
Calendar
View, create and send events. See Google Calendar.
Camera
Take photos and capture videos. See Camera and Video.
Chrome
Browse the Internet. See Chrome Browser.
Clock
Check the time, set an alarm, or use the World Clock, Stopwatch and Timer. See Clock.
Docs
Create, edit, and share documents.
Downloads
View all your downloaded files here.
Drive
Manage your Google Drive online storage. See Google Drive.
Emergency Alerts
View emergency alerts.
Facebook
Check what’s new with your social network. See Facebook.
Flashlight
Use your phone's dual flash as a handy flashlight.
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Gmail
Create, send, and receive emails. See Gmail.
Google
Open Google Search or Google Now. See Perform Searches on the Web and
Your Phone and Get Instant Information with Google Now.
Hangouts
Send SMS, MMS, or start a video chat. See Hangouts.
Help
Find useful content on how to use your phone, view troubleshooting information, and more. See HTC Help.
HTC Mobile Guide
View your phone’s online user guide.
Instagram
Edit and share your favorite photos with this photo-sharing app.
Keep
Jot down your ideas, to-do lists, and notes with this helpful app.
KeyVPN
Connect to your company’s intranet via VPN.
Lookout
Help protect your phone from viruses and other threats.
Maps
View maps and get detailed turn-by-turn navigation to your destination. See
Google Maps.
Media Share
Share your phone content to capable media devices. See HTC Connect.
Messages
Create and send text and multimedia messages. See Text and Multimedia
Messaging.
Messenger
Chat with your Facebook buddies with this app.
News Republic
Find out the latest headlines in news, entertainment, sports, and more.
People
Add, manage, and get in touch with people that matter to you most. See
Contacts.
Phone
Call friends, check out your call history, manage your contacts list, and more. See Phone Calls and Voicemail.
Photos
View and edit photos and videos you’ve captured using the phone's camera or those you've stored online.
Play Movies & TV
Search, buy, and watch movies and shows on your phone.
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Play Music
Search, buy, and listen to music on your phone.
Play Store
Search, buy, and install apps to your phone. See Google Play Store.
Settings
Change your phone settings. See Basic Settings.
Sheets
Create, edit, and share worksheets.
Slides
Create, edit, and share presentation slides.
Sprint Family
Locator
Locate your family member’s whereabouts with this essential app.
Sprint Fun &
Games
Search, download, and play game apps on your phone.
Sprint Music Plus
Search, download, and listen to music tracks on your phone.
Sprint TV &
Movies
Search, download, and watch movies and shows on your phone.
Sprint Worldwide
Check how you could use your phone when travelling abroad.
Sprint Zone
Manage your Sprint account from your phone.
Tech Expert
Get expert technical support for your phone using this app.
Themes
Personalize your phone with themes. See Themes.
Voice Recorder
Record and share your voice or create a voice memo. See Voice Recorder.
Voice Search
Search the Web using your voice. See Search the Web with Your Voice.
Voicemail
Check and read your voicemail messages. See Voicemail.
Weather
Check the weather in your location and in other cities around the world. See
Check the Weather.
YouTube
Watch or upload videos online. See YouTube.
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Launch an App

There are several options for opening an app from the Home screen.
● Tap an app on the launch bar at the bottom of the Home screen.
● Tap to go to the Apps screen, and then tap the app you want to use.
● On the Apps screen, tap , then enter the name of the app you’re looking for.
Open an App or Folder from the Lock Screen
■ On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app
or folder.
If you’ve set up a screen lock, you’ll be asked to provide your credentials first before your phone opens the app or folder.
Tip: The shortcuts on the lock screen are the same ones on your Home screen’s launch bar. To change the lock screen shortcuts, you’ll have to replace the apps or folders on the launch bar.
Switch Between Recently Opened Apps
When you’re multitasking and using different apps on your phone or opened multiple Web pages from the Web browser, you can easily switch between the apps or Web pages you’ve recently opened.
■ Tap to see recently-opened apps.
To switch back to an app, just tap it.  To remove an app from the list, drag it left or right.
To clear the recent apps list, tap .
Refresh Content of an App
In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture.
1. While viewing content such as weather or Google Now, scroll to the top of the screen.
2. Pull down the screen with your finger, and then release to refresh.
Arrange Apps on the Apps Screen
Personalize the Apps screen to your liking. You can rearrange the apps and change the layout.
1. Tap > .
2. Tap and then choose how to arrange apps, such as alphabetically. If you want to group apps
into folders or rearrange them, select Custom.
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Move Apps and Folders
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Touch and hold an app or folder, and then do one of the following:
Drag the app to another position on the same page. Wait until you see the occupying icon
move away before releasing your finger.
Drag the app to the or arrow to move it to another page.
5. When you’re done moving apps and folders, tap .
Group Apps into Folders
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Touch and hold an app, and then drag it over to another app to automatically create a folder.
5. To add more apps, drag each app over to the folder.
6. To name the folder, open the folder, tap its title bar, and then enter a folder name.
7. When you’re done grouping apps and folders, tap .
Remove Apps from a Folder
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Tap the folder to open it.
5. Touch and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying
icon move away before releasing your finger.
6. When you’re done removing apps, tap .
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Hide or Show Apps on the Apps Screen
1. Tap > .
2. Tap > Show/Hide apps.
3. Select the apps you want to hide, or clear their check boxes to unhide them.
4. Tap Done.

Phone Number

Follow the instructions below to display your phone’s wireless phone number.
1. Tap > > Settings.
2. Tap About > Phone identity.
You will see the number listed under Phone number.

Silent Mode

Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid
disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode.
To set to silent mode:
1. Tap > > Settings.
2. Tap Sound & notification > Sound profile.
3. Select Silent.
Tip: You can also set the phone to silent mode using Quick Settings. See Using Quick Settings for details.
To restore the sound to normal mode:
1. Tap > > Settings.
2. Tap Sound & notification > Sound profile.
3. Select Normal. Your phone’s sound settings are now restored.
Tip: You can also restore the phone sound using Quick Settings. See Using Quick Settings for details.
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Airplane Mode

When you enable Airplane (flight) mode, all wireless radios on your phone are turned off, including the call function, data services, Bluetooth, and Wi-Fi. You can still use many of your phone’s features, such as Camera when you are on an airplane or in any other area where making or receiving calls or data is prohibited.
When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
Notes:
● You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.
● If USB tethering is turned on, enabling Airplane mode turns it off. You need to manually turn USB
tethering on after you disable Airplane mode.
■ Do any of the following to turn Airplane mode on or off:
Press and hold the Power/Lock button, and then tap Airplane mode.  Swipe down from the status bar with two fingers to open Quick Settings. Tap Airplane mode
to turn airplane mode on or off.
When enabled, the Airplane mode icon is displayed in the status bar.

Working with Text

Enter, select, edit, and share text from apps that allow text input.

Edit Text

You can select and copy text, and then paste or share it.
Select, Copy, and Paste Text
1. Touch and hold on a word.
2. Drag the start and end anchors to highlight the surrounding text you want to select.
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3. After you have selected the text you want to copy, tap Copy or . The selected text is then
copied to the clipboard.
4. In a text entry field (for example while composing an email), touch and hold at the point where
you want to paste the text.
5. Tap or Paste.
Tip: To copy the address of a link on a webpage, touch and hold the link, and then tap Copy link address.
Share Text
1. After you have selected the text you want to share, tap Share or .
2. Choose where to paste and share the selected text, such as in an email message or social
network status update.

Enter Text by Typing

The onscreen keyboard becomes available when you tap a text field in an app. Enter letters and numbers, change the keyboard layout or language, and more.
● Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.
● Tap to enter an uppercase letter. Tap twice to turn on caps lock.
● Touch and hold keys with gray characters at the top to enter numbers, symbols, or accented
letters. Some keys have multiple characters or accents associated with them.
● To delete your text entry one letter at a time, tap . To quickly delete words, touch and hold
.
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● Tap to show number and symbol keys. Tap to return to the main keyboard.
● Tap to choose from a wide selection of emojis.
● Tap to check out more features, options, and settings. You can resize the keyboard space,
change the layout and design, download dictionaries, and more.
● Tap to close the onscreen keyboard.

Enter Text with Word Prediction

The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type.
To enter a word in predictive mode, do any of the following:
● Tap the space bar to insert the highlighted word in the suggestion list.
● Tap a word from the suggestion list.
To turn word prediction on or off:
■ Touch and hold on the keyboard, and then tap the Prediction switch to turn word prediction
on or off.

Enter Text by Voice

Try speaking the words to enter them in most text fields that let you use the touch input keyboard.
1. Tap an area where you want to enter text.
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2. On the onscreen keyboard, touch and hold .
3. When you see the microphone image, speak out the words you want to type.
Tip: To set the voice input language, tap > Settings > Language. You can choose one or more languages. Available languages depend on the voice input languages supported by Google.
4. If a word doesn’t match what you’ve spoken and it’s underlined, tap the underlined word to delete
it or to see more choices.
5. Enter punctuation marks by saying the name (for example, say "comma").

Adjust the Keyboard Settings

You can change the keyboard language and layout based on your preference.
Change the Keyboard Language
If multiple keyboard languages are available on your phone, you can choose which languages to enable in the onscreen keyboard.
1. Tap > > Settings.
2. Tap Language & keyboard > TouchPal - HTC Sense Version > Languages.
3. Choose the languages you want and tap .
4. To change the keyboard language, do any of the following while entering text:
Swipe the space bar key ( ) left or right.
Tap and then choose the language you want to use.
Change the Keyboard Layout
You can change the keyboard layout depending on your typing preference.
1. While entering text, tap .
2. Under the current keyboard language, tap the keyboard layout you want to use. Depending on
the selected language, you can select Phonepad, Full, or T+.

Typing Faster and More Accurate

The onscreen keyboard of your phone is highly customizable. You can modify its settings and options to enhance your typing experience. Here are some tips that you could try.
Switch to Landscape Mode
1. With two fingers, swipe down from the status bar and check if Auto rotate is turned on.
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2. Open the app you need, and then tap a text field to show the keyboard.
3. Turn your phone sideways to bring up a bigger keyboard.
4. You can then tap > Split.
5. To return to the normal keyboard, tap > Normal.
Resize or Reposition the Keyboard
1. Open the app you need, and then tap a text field to show the keyboard.
2. Tap , and then tap Resize.
3. Drag any of the border arrows to resize your keyboard.
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4. To move the keyboard up, drag the center button up.
Show Numeric Keys on the Top Row of the Keyboard
1. Tap > > Settings.
2. Tap Language & keyboard > TouchPal - HTC Sense Version > General settings.
3. Select Number Row.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
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Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Notes:
● You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
● Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Create an account.
3. Follow the onscreen prompts to create your free account.
4. Navigate to your the Gmail inbox.
Create a Google Account Using Your Phone
1. Tap > > Settings > Accounts & sync.
2. Tap > Google.
3. Tap Or create a new account.
4. Enter your first name and last name, and then tap Next.
5. Enter your desired email address, and then tap Next.
6. When prompted, enter and re-enter a password, and then tap Next.
7. In the Rescue info screen, enter the phone number to use to recover your account password in
case you forgot.
If you’ve entered a phone number, a security code will be sent to that phone and you will be
asked to enter the code in the Verify phone number screen.
8. Tap I agree to agree to the Terms of Service and Privacy Policy.
9. In Your Google Account screen, tap Next.
10. Select your preferences in the Google services screen and then tap Next.
11. Set up your payment information or select Remind me later and then tap Next.
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To go to your Gmail inbox, tap > > Gmail.

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. Tap > > Settings.
2. Tap > Google.
3. Enter your email address and tap Next.
4. Enter your password and tap Next. You are signed in to your Google Account, and your phone will synchronize the selected items.
5. To go to your Gmail inbox, tap > > Gmail.

Google Play Store

Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play Store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Sign In to Your Google Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings on your phone. Download and install only apps that you trust.
1. Tap > > Play Store.
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2. When you open the Google Play Store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
3. Browse through the categories (Apps & Games or Entertainment), find an item you’re interested
in, and tap the name. Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
Search for an app. Tap the Google Play search bar, enter the name or type of app you’re
looking for, and then tap on the keyboard.
4. When you find the app that you like, tap it and read its description and user reviews.
5. To download or purchase the app, tap Install (for free apps) or the price button (for paid
applications).
6. Tap Accept. If you selected a paid application, after tapping Accept, you’re asked how you want to pay for
the app. Follow screen instructions to continue.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
Tip: Apps sometimes get updated with improvements or bug fixes. To automatically download updates, after installing, tap > Auto-update.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting from the use of purchased applications.

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. Tap > > Play Store.
2. Tap , and then tap My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
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Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
Update an App Directly
1. Tap > > Play Store.
2. Tap > My apps & games.
3. Tap the app you want to update, and then tap Update. The app update is downloaded and installed.
Set Automatic Updates
1. Tap > > Play Store.
2. Tap > Settings > Auto-update apps.
3. Tap an auto-update option, such as auto-update apps over Wi-Fi only.
Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
1. Tap > > Play Store.
2. Tap > My apps & games.
3. On the Installed tab, tap the app you want to uninstall, and then tap Uninstall > OK. The app is uninstalled and removed from your phone.

Get Help with Google Play

The Google Play Store app offers an online help option if you have questions or want to know more about the app.
1. Tap > > Play Store.
2. Tap > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play.
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Google Wallet

You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app.
To create a Google Wallet account, do one of the following:
■ On your computer, go to google.com/wallet to create a Google Wallet account.
– or –
■ The first time you use your phone to buy an item from Google Play, you’re prompted to enter your
billing information to set up a Google Wallet account.
Warning: When you’ve used Google Wallet once to purchase an application from the Google Play Store
app, the phone remembers your password, so you don’t need to enter it the next time. For this reason,
you should secure your phone to prevent others from using it without your permission. (For more information, see Screen Lock Settings.)

Android Pay

Make your phone a convenient mobile wallet with Android Pay™. Just add your payment cards to Android Pay and pay for goods and services instantly using HTC 10. Look for the Android Pay logo at stores and establishments in your location.
For more information about Android Pay, visit android.com/pay.

Add a Payment Card

Add your payment cards to your HTC 10 to start using Android Pay.
Important: You'll be required to set up a screen lock before you can use Android Pay. For details, see
Lock and Unlock Your Screen.
1. Tap > > Android Pay.
Note: If you don't see Android Pay, you can download it from the Google Play Store app.
2. Tap .
3. Scan your credit or debit card number or tap Add manually.
4. Confirm the payment card details and tap Save.
5. Read the payment card terms and conditions, and tap Accept.
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6. To add another card, tap and follow the onscreen instructions.
Note: If you are already signed in to your Google Account, you may have a credit or debit card already associated with it. If so, follow the screen prompts to verify some details.

Pay with Android Pay

Before you use Android Pay, make sure that NFC is enabled. Go to Settings > More and check if NFC is on.
1. When you're ready to pay for your goods or services, unlock your HTC 10.
2. Place your HTC 10 next to the payment terminal. You'll hear a beep when the transaction is successful.

Fingerprint Scanner

You can quickly wake up and unlock the phone using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips:
● Make sure your finger and the fingerprint scanner are dry and clean.
● Use the entire pad of your finger, including the sides and tip.
● When recording your fingerprint, touch the scanner until it vibrates.
● The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the
scanner to turn on the screen or unlock the phone.
Note: You may not be able to set the fingerprint scanner to unlock the phone, if you’ve signed in to an Exchange ActiveSync account that requires you to set a different screen lock option (such as password). Check with your Exchange Server administrator if your Exchange ActiveSync account supports the fingerprint scanner.

Add a Fingerprint the First Time

It’s quick and easy to add a fingerprint.
1. Tap > > Settings > Fingerprint scanner.
2. Tap Add fingerprint > Next.
If you haven’t already set up a lock screen pattern, PIN, or password, you’ll be asked to set
one up.
3. Tap Start.
4. Choose which finger or thumb to use, touch the scanner until it vibrates, then lift your finger or
thumb.
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5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You’ll get the
best results if you hold your finger in the same direction when touching the scanner.
6. After you’ve successfully recorded your fingerprint, tap Done. You can now use your fingerprint to wake up and unlock your phone.
Important: You’ll need to input your backup lock screen pattern, PIN, or password if the scanner doesn’t identify your fingerprint after five attempts. You’ll only have 10 additional attempts before your data is deleted from your phone.

Add, Remove, or Edit Fingerprints

Follow these steps to manage your fingerprints on your phone.
1. Tap > > Settings > Fingerprint scanner.
2. Enter your pattern, PIN, or password.
3. Do any of the following:
Tap Add fingerprint to add another fingerprint.
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Tap a recorded fingerprint to rename or delete it.  Tap Reset fingerprint scanner to delete all recorded fingerprints.  Select Home button if you want to be able to tap the fingerprint scanner to go to the Home
screen when the screen is on.
Select Wake up screen if you want to be able to tap the fingerprint scanner to wake up the
screen.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock button. Pressing the Power/Lock button
again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display, Gestures &
Buttons Settings.
Unlock the Screen
Unlock the screen to access your phone.
1. Do any of the following:
Swipe up to unlock the screen.  Touch and hold the fingerprint sensor.
2. If you’ve set up a screen lock, you’ll be asked to provide your credentials before your phone
unlocks.
Tip: If you’ve set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen. Just drag or up.

Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
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Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Software

You can update your phone’s software using the System updates option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Note: Updating your phone firmware may not permanently erase all data from your phone, including personal information.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap > > Settings > Accounts & sync.
2. Do any of the following:
Turn on the Auto sync option. When auto sync is on, Gmail email, Calendar, and Contacts
automatically synchronize whenever a change is made.
Tap Google, select the Google Account you want to back up, and then select the items you
want to synchronize. Tap > Sync now to sync your Google Account information. To back up your Google applications: Applications you’ve purchased from Google Play are reloaded remotely and can be re-installed after the
update is applied. After the update, make sure that you add your Google Account on the phone.
1. Tap > > Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games, swipe to the All tab, and then tap the app you want to restore.
4. Follow the onscreen instructions.
As an added precaution, to preserve any data on your microSD card, please unmount it from your phone prior to starting the update process.
■ See Storage Settings for details.
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Update the Operating System
This option allows you to update the phone’s operating system (OS) via an over-the-air connection.
1. Tap > > Settings > System updates.
2. Tap HTC software update > Check now.
Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you tap Check now.
3. Follow onscreen instructions to download and install any available updates. Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Confirm Your Current Phone Firmware
■ Tap > > Settings > About > Software version. The software version is displayed.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
1. Tap > > Settings > System updates.
2. Tap Update profile and follow onscreen instructions. The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.

Update Your PRL

This option allows you to automatically download and update the PRL (preferred roaming list).
1. Tap > > Settings > System updates.
2. Tap Update PRL and follow onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when complete.
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Your Phone's Home Screen

Item
Description
Notifications Area
The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more.
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Status Area
The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.

Status Bar

The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side).
Widgets
Widgets are self-contained onscreen apps that reside on your phone’s home screen.
Launch Bar
Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the All Apps Key, which remains static.
All Apps Key
Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all home screens.
Icon
Notification
Mobile Hotspot is on
New text or MMS message
New voicemail
New Gmail message
Screen captured
Tip: Tap Home to return to the main home screen from any other screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, tap the status bar and drag it down.
Status Bar Layout
Main Notification Icons
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General notification (for example, sync error)
More notifications available (tap to view)
Missed call
Call in progress
Downloading
Uploading
USB connection
Icon
Status
Bluetooth active
Headset connected
Location service (GPS) is on
Location service (GPS) is off
Wi-Fi active
Vibrate
Speakerphone active
Network (full signal)
Sprint 4G LTE data service
Sprint 3G data service
Roaming
Airplane mode
Main Status Icons
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Data synchronizing – connected to HTC Sync
Alarm set
Battery (charging)
Battery (full charge)

Notification Panel

When you see notification icons, open the notification panel to check out details of the notifications that you’ve received. You can also quickly access settings from the notification panel.
1. Slide down from the top of the screen to open the notification panel.
2. On the notification panel:
Some notifications allow you to take immediate action. For example, tap a missed call
notification to return the call or reply with a text message.
Tap the notification icon on the left to open the corresponding app.  To dismiss just one notification in the list, drag it left or right. To dismiss all notifications and
close the notification panel, tap Clear.
Tip: If you have several notifications, scroll through the list screen to see them all.
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Manage App Notifications

You can set the priority of app notifications or completely block notifications for apps you don’t want to be notified about.
1. Tap > > Settings > Sound & notification.
2. Tap Manage app notifications, and then tap the app you want manage. You can also touch and
hold a notification, and then tap .
3. Tap the On/Off switch next to Block all, Treat as priority, or Allow peeking or depending on
your preference.
Settings for app notifications are applied to notifications in the notification panel and the lock
screen.

Front Indicator Light (LED)

The Front Indicator Light (LED) provides phone information at a glance.
The indicator shows:
● Solid green light when your phone is connected to the power adapter or a computer and the
battery is fully charged.
● Flashing green light when you have a pending notification (for example, a new message or a
missed call).
● Solid orange light when the battery is being charged.
● Flashing orange light when the battery level reaches very low. (Power is below 14%.)

Change LED Notification Settings

You can change when to flash and which apps will flash the LED when there are new notifications.
1. Tap > > Settings > Sound & notification.
2. Under Notifications, tap Flash LED for notifications and choose whether to always flash the
LED or flash it only when the screen is off.
3. Tap Manage LED notifications and choose which app notifications you want the LED to flash
for.
Tip: In other apps, check their settings to find out if they have an option for flashing the LED.
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HTC BlinkFeed - Your Dynamic Home Screen

Get the latest news about your interests or status updates from your right on HTC BlinkFeed. Set up which social networks, news sources, and more will appear. To go to HTC BlinkFeed, swipe right from the Home screen.
● Swipe up or down to browse stories on HTC BlinkFeed.
● Tap a tile to view the content.
● While viewing a news article, swipe left or right to see more stories.
● While in HTC BlinkFeed, you can tap either or to scroll to the top.
● Scroll to the top and pull down on the screen to manually refresh the stream.
● Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom
topics to display.
Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen.
Turn HTC BlinkFeed On or Off
You can turn HTC BlinkFeed on or off.
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1. On the Home screen, slide two fingers together.
2. Tap .
3. Do one of the following:
To turn on HTC BlinkFeed, swipe right until you see BlinkFeed, then tap it.  To turn off HTC BlinkFeed, swipe to the thumbnail and then tap Remove.
Get Restaurant Recommendations
If you’re having a hard time thinking where to eat, get recommendations for nearby restaurants in HTC BlinkFeed.
Before you get restaurant recommendations, make sure:
● To give HTC Sense Home permission to access your location. See HTC Sense Home Widget.
● You’ve added personalized content to HTC BlinkFeed. See HTC BlinkFeed - Your Dynamic
Home Screen.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap and make sure Mealtime recommendations is selected.
To get restaurant recommendations, you’ll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen.
View Restaurant Recommendations
View photos of the restaurant, get directions to the restaurant, and more. When you see a restaurant recommendation tile, tap it to view more information.
You can do the following:
● Tap the photo tile or View Photos to browse photos of the restaurant.
● Tap the map icon or address to see the location in Google Maps. From there, you can get
directions.
● If you see a phone number, tap the phone number to call the restaurant.
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● Tap the dots at the bottom for more options.
Add Sources to HTC BlinkFeed
Add news sources such as News Republic™ to select from a wide variety of news services. Discover stories and articles on HTC BlinkFeed based on your interests, favorite categories, and popular news channels or websites.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap , and then select the sources you want to add.
Select Feeds
Discover stories and articles on HTC BlinkFeed.
Note: You need to add News Republic before you can select feeds.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Swipe across the screen to browse the categories.
5. Select one or more feeds.
Show Content From Your Apps and Social Networks
See your friends’ posts in social networks or show content from your HTC apps right on HTC BlinkFeed.
Notes:
● You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
● When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap , and then select the apps and social networks you like.
Search and Add Topics of Interest
You can search for and select topics of interest to display them on HTC BlinkFeed.
1. Tap or swipe right to go to HTC BlinkFeed.
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2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Tap , and enter keywords of what you’re looking for.
5. Tap a result to add it to My topics in the News Republic app. You can also tap Show feeds from
RSS providers to see RSS feeds related to the topic. If you don’t see the tile, scroll up.
Subscribe to Foreign News Sources
Keep up to date on current events outside your region. You can have news sources from different countries appear on HTC BlinkFeed.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Tap next to the name of the locale or region and then select another one.
5. Select the feeds to add.
Read with Convenience
Make reading HTC BlinkFeed content more convenient with resizable fonts or night reading mode.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap an article to open it in News Republic.
4. Tap , and do one of the following:
Tap Night mode to switch to night reading mode.  Tap Font size, and then select a font size.
Customize the Highlights Feed
Go to the Highlights feed to see a mix of top trending articles and status updates from the feed sources you added. You can also set the Highlights feed to only show items from your favorite news sources, categories, and apps.
Note: You cannot add custom topics to the Highlights feed.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
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3. Tap > Settings > Choose Highlights topics.
4. Select the feed sources you want to appear in Highlights.
Post to Your Social Networks
You can easily post a status update from HTC BlinkFeed.
Notes:
● You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
● When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap > Compose, and then choose a social network.
4. Compose your status update and post it on your social network.
Remove Content From HTC BlinkFeed
Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed.
● To remove a tile, touch and hold the tile you want to remove, and then tap Remove.
● To remove a feed source, in the slideout menu next to News Republic, tap > Add topics,
then tap any tile marked with to remove it.
● To remove social networks or apps from HTC BlinkFeed, in the slideout menu, tap . Then
uncheck the social networks or apps you want to hide from HTC BlinkFeed.

Customize the Home Screen

Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Your phone allows you to change the wallpaper, add or remove widget panels, change your main Home screen, and add shortcuts, folders, and widgets at any time.

Choose a Home Screen Layout

You can choose between two Home screen layouts.
Classic Layout
The Classic layout allows you to add traditional app shortcuts and widgets on your Home screen. By design, this layout will follow and fit what you've added on the Home screen according to an invisible grid.
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Freestyle Layout
The Freestyle Home screen layout frees you from grid constraints and allows you to place your icons and widgets anywhere you want them on the Home screen. You can use custom stickers as app shortcuts, too.
Select a Home Screen Layout
1. Touch and hold an empty space on a widget panel.
2. Tap Change Home screen layout.
3. Choose the Home screen layout that you want.

Set the Home Wallpaper

Choose from the available wallpapers, or use any photo you’ve taken with the camera.
Note: You can only change the wallpaper while in Classic home screen layout.
1. Tap and hold an empty space on a widget panel.
2. In the pop-up menu, tap Change Home screen wallpaper.
3. Choose from where you want to select a wallpaper.
To use a wallpaper stored on your phone, tap HTC wallpapers or Live wallpapers.
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Tap Themes store to use a wallpaper from the Theme app. See Themes for details.  To use a photo you captured with the camera, tap Photos.  Tap Sprint ID to select a wallpaper from a downloaded Sprint ID pack.
4. Tap Apply or Set wallpaper.

Set Multiple Wallpapers

You can split a panorama photo into three parts so that it extends to three Home screen panels as one photo. Or, you can choose to set three different wallpapers for each widget panel.
Notes:
● You can only apply Multiple wallpapers while in Classic home screen layout.
● You can only set the Multiple wallpapers for three widget panels. The right-most photo will be
used as the wallpaper for any additional panels.
1. Touch and hold an empty space on a widget panel.
2. Tap Edit current theme > Home wallpaper.
3. Tap > Multiple. You'll then see three page thumbnails.
4. Tap Change wallpaper under the first page thumbnail.
5. Select from the preset wallpapers or tap to choose from your photos.
If you've selected a panorama photo, you need to crop it starting from the area that will fit the
left widget panel of the Home screen.
6. Repeat steps 4 and 5 to change the wallpaper for the second and third widget panels.
7. Tap .

Set a Time-based Wallpaper

Set your home wallpaper to automatically change during the day and night.
Note: You can only use a Time-based wallpaper while in Classic home screen layout.
1. Touch and hold an empty space on a widget panel.
2. Tap Edit current theme > Home wallpaper.
3. Tap > Time-based. You'll then see two page thumbnails.
4. Tap Change wallpaper under the Day thumbnail to choose the wallpaper you want to display
during the day.
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5. Select from the preset wallpapers or tap to choose from your photos.
6. Tap Change wallpaper under the Night thumbnail to choose the wallpaper you want to display
during the night.
7. Tap .

Organize Your Widget Panels

Organize your widget panels depending on your needs.
Change Your Main Home Screen
Set HTC BlinkFeed or a widget panel as your main Home screen.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage Home screen pages.
3. Swipe left or right until you see the panel that you want to use as your main Home screen.
4. Tap Set as home.
5. Tap .
Note: Tapping from an app will first return you to the last panel you were in. Just tap again to go to your main Home screen.
Add or Remove a Widget Panel
Notes:
● You won’t be able to add a new widget panel if you’ve already reached the maximum limit.
● If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be
inserted before HTC BlinkFeed.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage Home screen pages.
3. To add a new widget panel, swipe until you see the icon, and then tap it.
4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove.
5. Tap .
Arrange Widget Panels
Note: A widget panel cannot be moved or inserted before HTC BlinkFeed.
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
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2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want.
3. Tap .

Work with Stickers, Widgets and App Shortcuts

Customize the launch bar, and add stickers, widgets, and app shortcuts to the Home screen.
Customize the Launch Bar
The launch bar on your Home screen gives you one-tap access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with other apps that you often use.
Notes:
● You can only customize the launch bar while in Classic layout.
● If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons
displayed will be the same ones you have in the Classic layout.
1. Touch and hold the app you want to replace, and then drag it out to .
2. Tap to go to the Apps screen.
3. Touch and hold an app, and then drag it to the empty slot on the launch bar.
Tips:
● You can also group apps on the launch bar into a folder.
● The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar.
Add Widgets on Your Home Screen
Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
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3. Tap > Widgets.
4. Scroll through the widgets or tap to search for specific widgets. Some widgets are available in
different styles and sizes.
5. Touch and hold a widget, and then drag it to a widget panel you want to add it to.
Change the Widget Settings
You can modify basic settings of some widgets (for example, the Clock widget) from the Home screen. Some widgets can also be resized after you’ve added them to your Home screen.
● Touch and hold the widget on your Home screen, and then drag it to . You can then customize
the widget settings.
● To resize the widget, touch and hold the widget. If a border appears around the widget, drag the
sides of the border to enlarge or shrink the widget size.
Add Apps and Other Shortcuts on Your Home Screen
Place apps you often use on your Home screen. You can also add shortcuts to frequently used settings, bookmarked Web pages, and more.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
3. Tap > Apps or Shortcuts.
4. Scroll through the apps or shortcuts, or tap to search for one.
5. Touch and hold an app or shortcut icon, and then drag it to a widget panel where you want to add
it.
Note: To add an app from the Apps screen, touch and hold an app and drag it to a widget panel.
Use Stickers as App Shortcuts
Replace the usual app shortcuts with stickers to blend with your home wallpaper design. You can link individual stickers to different apps.
1. Switch to Freestyle layout. To find out how, see Choose a Home Screen Layout.
2. Touch and hold an empty space on a widget panel.
3. In the pop-up menu, tap Add stickers.
4. Tap > Stickers.
5. Scroll through the stickers, and then drag a sticker to a widget panel you want to add it to.
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6. Tap the newly added sticker, and then tap an app to link to the sticker.
Note: If you need to link the sticker to a different app, touch and hold it on the widget panel, and then drag it to Relink.
7. To show or hide the name of the app it's linked to, touch and hold the sticker on the widget panel,
and then drag it to Show label or Hide label.
Tip: You can choose to show or hide labels for all stickers on the Home screen. Touch and hold an empty space on a widget panel, and then tap Show/hide labels for stickers.
Move or Remove Items on Your Home Screen
1. Touch and hold the widget or app shortcut you want to move or remove.
2. To move the item to another position on the same panel, just drag it to a new area and then
release it.
3. To move the item to another Home screen panel, flick left or right to rotate the screen to another
widget panel, and then release it.
4. To remove the item, drag it to , and when the item turns red, release it.

HTC Sense Home Widget

Get quick access to apps, shortcuts and folders you use most frequently based on where you are. With the HTC Sense Home widget, HTC 10 continually adapts to how you use it. For example, apps you use most frequently for work will show up when you’re at your office. The HTC Sense Home widget changes depending on whether you’re at home, work, or somewhere else.
Set Up the HTC Sense Home Widget
Setting up the HTC Sense Home widget is quick and easy.
Tip: If you don’t see the HTC Sense Home widget, add it to your Home screen. See Work with Stickers,
Widgets and App Shortcuts.
Note: Make sure you turn on location services in your phone settings. See Location Settings.
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1. Tap Tap to personalize.
2. On the setup screen of the HTC Sense Home widget, tap Let's explore.
3. Tap where you are to finish setting up the widget.
4. On the widget, tap > > > Personalize HTC Sense Home.
5. Select all the options on the screen, and then tap .
Set Your Home and Work Locations
You can change the address for your home and work locations if you ever move to a new home or change your job.
1. On the Home screen, swipe right or left until you see the HTC Sense Home widget.
2. On the widget, tap > > > Set locations.
3. Tap the address area to search for the address you want to set.
4. When you’ve found the address on the map, tap Done.
Switch Locations Manually
The HTC Sense Home widget automatically changes locations based on where you are. You can also manually change the location in the HTC Sense Home widget.
For the HTC Sense Home widget to change locations automatically, you need to make sure that HTC Location Service is turned on. See HTC Location Services.
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1. On your Home screen, slide right or left until you see the HTC Sense Home widget.
2. Tap , and then tap the location you want.
Pin and Unpin Apps
Pinning apps, shortcuts, or folders to the HTC Sense Home widget ensures they stay on the widget. Items in the HTC Sense Home widget will have one of two states: pinned or unpinned. Unpinned items will be automatically changed to more frequently used items.
1. On the Home screen, swipe right or left until you see the HTC Sense Home widget.
2. Do one of the following:
To pin an item, touch and hold it until you see .
To unpin an item, touch and hold it until the unpinning progress bar has completed.
Add Apps to the HTC Sense Home Widget
Add your favorite apps, shortcuts, or folders to the HTC Sense Home widget.
1. Tap > .
2. Touch and hold the app, shortcut, or folder you want to add to the widget.
3. Drag the item to where you want in the HTC Sense Home widget.
4. The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place.
Turn Suggestions Folder On and Off
The Suggestions folder dynamically changes content depending on the apps you use. If you don’t want to see recommended apps, you can turn it off.
1. On the Home screen, swipe right or left until you see the HTC Sense Home widget.
2. Tap , and then tap > Show/hide smart folders.
3. Tap OK.
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Customize the Lock Screen

Use the home wallpaper, or use any photo you’ve taken with the camera as the lock screen wallpaper.
Change the Lock Screen Wallpaper
1. Touch and hold an empty space.
2. Tap Edit current theme > Lock screen wallpaper
3. Select from the thumbnails or tap to choose from your photos.
4. Tap Apply or Save.
Set a Screen Lock
Help protect your personal information and help prevent others from using HTC 10 without your permission. Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone. You’ll be asked to unlock the screen every time HTC 10 is turned on or when it’s idle for a certain period of time.
1. Tap > > Settings > Security.
2. Tap Screen lock.
3. Select a screen lock option and set up the screen lock.
4. Tap Lock phone after then specify the idle time before the screen is locked.
You can also clear Make pattern visible or Make passwords visible if you don’t want your screen lock to display as you enter it onscreen.
Set up Smart Lock
Set up your phone to detect your face or another trusted device before you can unlock the screen.
1. Tap > > Settings > Security.
2. Tap Screen lock, and then select and set up a screen lock. This will be your backup screen lock method to use in case the phone doesn’t recognize you or
a trusted device.
3. On the Security screen, tap Smart Lock.
4. Confirm your screen lock.
5. Tap Trusted face and follow the onscreen instructions.
6. Tap Lock phone after then specify the idle time before the screen is locked.
To help make Smart Lock more reliable and more secure, you can to train HTC 10 to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard.
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■ Tap Smart Lock, confirm your screen lock, and then tap Trusted face > Improve face
matching. Follow the onscreen instructions.
Change Lock Screen Shortcuts
To change apps (or other shortcuts) on the lock screen, change the ones on the launch bar. To find out how, see Customize the Home Screen.
Turn Off the Lock Screen
You can turn the lock screen off in Settings.
1. Tap > > Settings > Security.
2. Tap Screen lock > None.
To turn the lock screen on again, in Security settings, tap Screen lock and tap a screen lock.
Turn Lock Screen Notifications On or Off
On the lock screen, you can see notifications such as missed calls, text messages, calendar events, and more. You can choose to turn lock screen notifications on or off.
1. Tap > > Settings > Sound & notification.
2. Tap When device is locked > Don’t show notifications at all.
If you change your mind later, you can tap Show all notification content to turn lock screen notifications on.
Interact with Lock Screen Notifications
Besides seeing notifications on the lock screen, you can also interact with them.
● Tap twice on a notification to go directly to the related app.
● To see the entire list of notifications on the lock screen, swipe down on the lock screen. You can
tap on a blank area of the screen to return to the lock screen.
● Swipe left or right on the notification to remove it.
● Touch and hold a notification to see more related information.
● Tap to prioritize or block notifications from the related app.
HTC BlinkFeed Notifications
From time to time, you’ll see HTC BlinkFeed notifications, such as a suggestion for a nearby restaurant or a recommended article.
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1. Double-tap the notification to see the full notification. For restaurant recommendations, tap or
the notification text.
2. Tap the notification again to get more information about the restaurant recommendation or to
read the article in HTC BlinkFeed.
Tip: If you don’t want to see restaurant recommendations on your lock screen, go to HTC BlinkFeed, and then tap > and clear the Mealtime recommendations option.

Themes

Themes brings a quick and easy way for you to customize your phone with wallpapers, sounds, icons, and more. Log in with your HTC Account to browse from the available themes in the Themes store, or make your own.

Download Themes

Find and download pre-made themes that make it easy for you to personalize your phone.
1. Tap > > Themes.
2. Tap Get started.
3. Sign in with your preferred account.
4. On the Recommended screen, swipe left or right under each category to browse recommended
items.
5. To see all available items for a category, swipe left and tap See all.
6. Tap an item to see the details screen.
7. Tap Download.
To apply the theme after it has finished downloading, tap Apply. If your theme has custom sounds, all of your ringtones and alert tones will also change.
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Bookmark Themes

While browsing themes, you can bookmark them so you can easily find them later.
1. Tap > > Themes.
2. Browse the categories to find something you like.
3. Tap the item and then tap . You’ll find the bookmark in My themes. See Find Your Themes.
Tip: You can remove the bookmark by tapping .

Create Themes

You can create and customize your own theme and even share it for others to download.
1. Tap > > Themes.
2. Tap > Choose Home image to set the main wallpaper for your theme.
3. Select an image from your phone, or take a photo with Camera.
4. Move or enlarge the crop box to the area of the image you want to include.
5. Crop and save the image.
6. Tap Next.
7. Swipe up or down to the pre-defined style to select for your theme.
8. Do any of the following:
If you don’t want to customize your theme further, tap Next to save your theme.  Tap Edit, then tap any of the categories you want to customize, and experiment with the
settings until you’re satisfied.
When you’re ready, tap Preview to see what your theme will look like.
9. Tap Finish, then name your theme and tap OK to save your theme.
10. To apply the theme right away, make sure you select the Apply this theme now option.

Mix and Match Themes

After selecting a theme, you can mix and match parts from other themes such as sounds, icons, wallpapers, and more.
Note: To mix and match themes, you need to first download theme components from the catalog.
1. Tap > > Themes.
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2. Tap > Edit current theme.
3. Tap any of the other categories you want to change.
4. Tap an item in the category. If the category is empty, tap beside the category name and
choose one of the collections to select from.
5. Tap Download to get the content, and then tap Apply to apply the change to your current theme.
6. Tap until you see the preview screen. Continue making changes until you’re satisfied with the
result.
7. Tap Save copy to save your new theme, or if you're editing a theme that you copied, tap Save to
save the changes.

Find Your Themes

Themes you created or downloaded can be found in your theme collection. You’ll also find the theme you bookmarked.
1. Tap > > Themes.
2. Tap > My themes.

Share Themes

Share themes, wallpapers, icons, and more with friends and family.
1. Tap > > Themes.
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2. Browse to the theme you want to share and tap it to view the details.
3. While viewing the details page of any item in the catalog, tap to share.

Delete a Theme

You can delete a theme if you no longer want to keep it on your phone.
1. Tap > > Themes.
2. Tap > My themes.
3. Tap the theme you want to remove from your collection.
4. Tap > Remove.
If the theme you deleted is currently applied, it will still be applied to your phone until another theme is applied.

Motion Launch

Motion Launch is a combination of a motion gesture followed by a finger gesture. With Motion Launch, you don’t have to reach for the Power/Lock button to wake up your phone. Using a combination of simple gestures, you can wake up to your home screen, HTC BlinkFeed, and more.
● Wake Up to the Lock Screen
● Wake Up and Unlock
● Wake to the Home Widget Panel
● Wake to HTC BlinkFeed
● Launch the Camera

Turn Motion Launch On or Off

Motion Launch is on by default. You can turn it off in Settings.
1. Tap > > Settings.
2. Tap Display, gestures & buttons.
3. Tap Motion Launch gestures.
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4. Select the Motion Launch gestures you want.

Wake Up to the Lock Screen

Go from sleep mode to the lock screen without reaching for the Power/Lock button.
1. Lift the phone in portrait orientation.
2. Immediately double-tap the screen.
Make sure you’re not touching the screen when the phone vibrates.

Wake Up and Unlock

Go from sleep mode and unlock HTC 10 to the last screen you were using without reaching for the
Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC 10 unlocks.
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3. Lift the phone in portrait orientation.
4. Immediately swipe up from the bottom half of the screen.
Make sure you’re not touching the screen when the phone vibrates.

Wake to the Home Widget Panel

Go from sleep mode to the Home widget panel without reaching for the Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC 10 unlocks.
1. Lift the phone in portrait orientation.
2. Immediately swipe left from the right side of the screen.
Make sure you’re not touching the screen when the phone vibrates.

Wake to HTC BlinkFeed

Go from sleep mode to HTC BlinkFeed without reaching for the Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC 10 unlocks.
1. Lift the phone in portrait orientation.
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2. Immediately swipe right from the right side of the screen.
Make sure you’re not touching the screen when the phone vibrates.

Launch the Camera

When the screen is off, you can wake up the phone directly to the Camera app.
■ Press and hold the Volume up or down button, and then lift the phone in landscape orientation.
- or ­Lift the phone in landscape orientation, and then press the Volume up or down button right away.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials when you exit the Camera app.

Motion Launch Troubleshooting

In Settings > Display, gestures & buttons, tap Motion Launch gestures and make sure that the Motion Launch gestures you want to use are selected. If Motion Launch is already on but your phone is not responding to your gestures, see the possible causes below.
● There was no motion gesture before the finger gesture. Make sure to lift the phone first before
doing the finger gesture.
● Length of swiping was too short. Swipe a longer distance across your screen.
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● When swiping up to unlock the screen, you didn’t swipe from the bottom half of the screen.
● You may have covered the proximity sensor while holding the phone.
3. The duration of swiping may be too long. Release your finger when the phone vibrates.
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Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
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Phone Calls and Voicemail

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume up or down button during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using the speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Caution
Emergency calls are restricted in Airplane mode.

Call Using the Phone Dialer

The most common way to place a call is by using the phone’s dialer screen.
Call Using Smart Dial
You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.
1. Tap > to display the phone’s dialer screen.
2. Enter the phone number or first few letters of the contact’s name to see the top matching contact.
3. If there are a number of matches found (for example, 3 Matches), tap the number to see all the
matches.
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4. Tap the contact you want to call.
To check other phone numbers associated with the contact, tap beside the contact
name.
If the phone number has an extension, tap after connecting to the main line and then dial
the extension number.
5. To hang up, tap End call.
Change the Phone Dialer Layout
Switch between a large or standard dial keypad.
1. Tap > to display the phone’s dialer screen.
2. Tap > Large dial pad or Standard dial pad.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? Try dialing the number starting with "0." Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Dial an Extension Number
To skip voice prompts when dialing an extension number, do one of the following.
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■ After dialing the main number, touch and hold . The letter p is added to the number you are
dialing. Enter the extension number, and then tap . You will be connected to the mainline and then to the extension number.
-or-
■ After dialing the main number, touch and hold . The letter w is added to the number you are
dialing. Enter the extension number, and then tap . After connecting to the main line, tap
SEND to dial the extension number.
Tip: You can save phone numbers with an extension in the People app.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
Important: You won’t be able to make an emergency call if you don’t have a network signal.
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. Tap > .
3. Tap . As long as you are in an area covered by wireless service, the emergency call is placed.
Note: When your account is restricted or if you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by tapping Emergency call on the screen.
Enhanced 9-1-1 (E9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Call Using a Speed Dial Number

Speed dial numbers let you dial numbers by touching and holding a single number on the Phone keypad.
1. Tap > to display the phone dialer’s screen.
2. Touch and hold the speed dial key on the Phone keypad. The display confirms that you have
dialed the number when it shows "Dialing" on the upper right side of the screen.
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Set Up Speed Dial
Your phone can store up to eight phone numbers in speed dial locations. (The number 1 is reserved for Sprint voicemail access.)
To assign a speed dial number to a contact:
1. Tap > > People, and then tap a contact.
2. Tap > Set speed dial.
3. Tap Not assigned under Number to select the contact’s number that you want to assign to the
speed dial key.
4. Tap Not assigned under Location and then select a speed dial location.
5. Tap Save.
Note: If you assign a number to an already assigned speed dial location, the new phone number will automatically replace the previous speed dial assignment.

Voice Dialing

Call a contact hands-free using your voice.
1. Tap > .
2. Tap .
3. Say the name of contact you want to call. For example, say "Call [person’s name in phonebook]."
4. Follow screen instructions to make the call.

Call a Number in a Text Message, Email Message, or Calendar Event

While viewing a text message, email, or a Calendar event that has a phone number in it, you can just tap the phone number to place a call.
■ For additional information, see Text and Multimedia Messaging, Gmail, and Google Calendar.

Make International Calls

When placing international calls, plus code dialing automatically adds the international dialing code for your location (for example, 011 for international calls made from the U.S.).
Notes:
● Make sure the North American dialing option is enabled under Settings > Call > CDMA call
settings > Plus code dialing.
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● To call someone in your contacts list, the stored phone number needs to have a "+" sign followed
by the country code, area code, and phone number.
1. Tap > .
2. Enter the first few letters of a contact name, and then tap a contact to call. If you don’t have the
number stored, touch and hold the until a "+" sign appears. Then enter the country code, area code, and phone number, and tap .
The Phone dialer automatically adds your international dialing code to the number.
Note: The Phone dialer dials as is and doesn’t automatically add your international access code when you dial a phone number that has a "+1" in front or when there’s no plus sign in front of the number.
Important: International calls may incur additional fees. Contact Sprint customer service for details.
Change the International Dialing Code
By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location.
1. Tap > > Settings.
2. Tap Call > CDMA call settings > Plus code dialing > International dialing.
3. Enter the dialing code of the country where you’re located, and then tap OK.

Return a Missed Call

You’ll see this icon in the status bar when you missed a call.
1. Slide the notification panel open to check who the caller is.
2. To return the call, spread your two fingers on the missed call notification to expand it, and then
tap Call back.
Tips:
● You can also tap the notification to display call history and then tap the entry to call it.
● If you have multiple missed calls, tap the missed calls notification to open the Call history tab.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
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When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.
Notes:
● Your phone will automatically adjust the ringtone volume when you use the polite ringer and
pocket mode features.
● If your phone is turned off, all calls automatically go to voicemail.
Answer or Reject an Incoming Call
● If the display is on when you get a call, tap Answer or Decline.
● If the display is locked when you get a call, drag or upwards.
You can also press the Power/Lock button twice to reject a call.
Tip: After declining a call, you can send a text message to the caller or create a task to remind you to
return the call. All declined calls go to your voicemail.
Mute the Ringing Sound without Rejecting the Call
● Press the Volume button.
● Briefly press the Power/Lock button.
● Place the phone face down on a level surface. (You can do this even on the lock screen.)
Note: If your phone is already facing down, it will still ring when there are subsequent incoming calls.
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In-Call Screen Layout and Operations

While you’re on a call, you will see a number of onscreen options.
● Mute : Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
● Speaker : Route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume button.)
Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● Dialpad : Use the onscreen dialpad to enter additional numbers, for example, an extension or
access code. For example: When you call your bank’s 800 number, use your dialpad to enter your account
number and PIN.
● Tap to view more in-call options.
Add call: Tap to initiate a conference call (3-way call).  Flash: Tap to put the current call on hold.
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People: Display your contacts list.  Open contact card: Display the caller’s contact information.
End a Call
There are a couple of options for ending a phone call.
● On the call screen, tap End call.
● Slide the notification panel open, and then tap .
If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up.

Place Calls from History/People

You can also place calls directly from your contacts list or from the Call history screen.
Call From Call History
You can directly call numbers stored in your Call history.
1. Tap > .
2. Swipe right to display the Call history tab.
3. Tap an entry to place a call.
Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to
view the contact information (if number is stored in People), edit the number before you call, send a text message, or delete the entry from the Call history list and more.
Call From People
Call your contacts from the People application.
1. Tap > .
2. Swipe left to display the People tab.
3. Tap the contact you want to call to open the contact details screen.
4. Tap a phone number to place a call.
For additional information, see Contacts.
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