HSM Digital shredder User Manual

USER MANUAL

1.015.999.210 US – 08 03

USER MANUAL

0803

User Manual Digital Shredder

DIGITAL

SHREDDER

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HSM GmbH + Co. KG

Bahnhofstrasse 115
88682 Salem

Tel. [phone] / 822-0
Fax [phone] / 822-160
[e-mail]
www.hsm.eu
www.digital-shredder.de

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Table of Contents

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Lithium Battery Caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Introduction to the Digital Shredder methodology . . . . . . . . . . . . . . . . . . . . . . . . 5

When Should I Use the Digital Shredder? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Introduction to the Digital Shredder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting to Know the Digital Shredder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up Your Digital Shredder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Entering Data into your Digital Shredder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System Confi g Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting Up Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Editing the User Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Permission Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Default Ops Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Inserting a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Overview of the Secure Erase Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Overriding Defaults and Setting Other Options . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Processing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

History Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

History Search Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Search Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Exporting History Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Other activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

urning the Digital Shredder Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Imaging a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Reprinting a Certifi cation Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Backing Up and Restoring your Digital Shredder Software . . . . . . . . . . . . . . . . . . . 22

Upgrading your Digital Shredder Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Recalibrating the Touchscreen of your Digital Shredder . . . . . . . . . . . . . . . . . . . . . 24

Accessories For Your Digital Shredder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Table of Figures (Screens)

Figure 1: Login Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 2: System Confi g Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 3: Edit User Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 4: Date/Time Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Figure 6: User Maintenance Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 7: Add User Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 8: Default Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 9: Defaults Screen – Overwrite Options) . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 10: Defaults Screen – Single Pass Overwrite Options) . . . . . . . . . . . . . . . . . . 12

Figure 11. Drive Operation System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure12. Drive Operations Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure13. Drive Operations Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 14. Overrides Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 15. Drive Operations Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Figure 16. Drive Ops Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 17. Drive Operations Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 18. History Search Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 19. History Search Date Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 20. Drive Serial Number Entry Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 21. User Identity Entry Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 22. User Identity Entry Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 23. History Data Export Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 24. History Data Export Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 25. Printer Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 26. Printer Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 27. Printer Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 28. Software Backup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 29. Software Update Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 30. Software Update Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 31. Software Backup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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Limited Warranty

The warranty is valid for 12 months from the date of purchase and is limited to the free replacement of the whole device. The
statutory limitation period begins when the device is handed over to the shipping agency. This warranty excludes wear, dam­age due to improper handling, natural depreciation and actions taken by third parties.

Lithium Battery Caution

WARNING:

Caution:

There is a danger of explosion if battery is installed incorrectly. Observe the correct polarity when chang­ing the lithium battery. Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions and local disposal requirements.

INTRODUCTION TO THE DIGTAL SHREDDER METHODOLOGY

Thank you for purchasing the Digital Shredder. This appliance will allow your organization to properly decommission hard
drives for reuse, recycling or removal.

The Digital Shredder destroys data using one of two methods. The fi rst and most powerful method is Secure Erase. Secure
Erase is performed by utilizing executing fi rmware level command contained in most modern ATA/IDE/EIDE/Ultra ATA and
SATA and PATA drives. In the event that Secure Erase is not available for your particular model of drive, the Digital Shredder
will default to using a compliant overwrite algorithm.

The Digital Shredder has many advantages over other data excising approaches:

Dedicated platform means no workstation downtime, no software installation, no software licensing and no boot fl oppies.

Unlike rack-mounted, or cumbersome test bench equipment, the Digital Shredder is self-contained and portable allowing for
fi eld tech support.

Your drive can be quickly erased, then partitioned and reformatted for immediate reuse.

With Secure Erase, the erasure process is completed in a fraction of the time of traditional overwriting.

Up to three drives can be processed simultaneously without any degradation of speed and performance using Secure Erase.

Erasure Certifi cation Labels and a detailed internal Event Log provide a defendable audit trail.

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When Should I Use the Digital Shredder?

There are many occasions when drives should be decommissioned, some of which may be new to you.

The need for proper equipment disposal is an obvious occasion for decommissioning a hard drive, but there are several times
that are critical to practicing thorough end of life digital data methodology:

Preparation of equipment for charitable contribution.*

Preparation of equipment for warranty repair.*

Preparation of equipment for lease return, sale, recycling center or mechanical destruction.*

Preparation of equipment for reallocation (moving a PC from one site to another).*

Anytime there is any risk of your Organization’s data being released to the public, or even to other people within the Organi­zation that may not have proper authorization, the Digital Shredder should be used to ensure that no residual data is left
behind by eradicating data beyond forensic reconstruction methods.

You can also use the Digital Shredder to prepare a drive for reuse by scripting the Digital Shredder to partition and reformat
the drive. The Digital Shredder also provides the user the ability to copy a binary image of one drive to another.

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INTRODUCTION TO THE DIGITAL SHREDDER

Getting to Know the Digital Shredder

The Digital Shredder has been designed for ease of use and portability. 1.

Touch screen interface (no external keyboard or mouse are needed). 2.

Power button turns the unit ON and OFF. 3.

ESD ground strap connector. 4.

Stylus and stylus holder for entering data on the touch screen. 5.

Personality blocks, our proprietary cable-free connection technology, hold the subject drive in place during opera-6.
tion.

LED Indicator Lights in each drive bay show the status of the drive:7.

OFF: Bay is empty and available

Green: Drive is inserted and awaiting command

Green (blinking): Drive has successfully completed last process

Red: Drive is erasing

Red (blinking): A processing error has been encountered

Orange: Drive is processing partition, format or copy command

Drive Bays (3) - Up to three drives can be processed simultaneously. Drives can be of mixed interface and format. 8.
Drive bays are hot swappable.

Stylus – For use on touch screen; you may also use your fi nger. Never use anything sharp which may damage the 9.
screen such as a pen or pencil.

Carrying Handle - Integrated carrying handle on the top of the Digital Shredder allows the device to be transported 10.
in the fi eld.

Power Connector - Units accepts standard PC power cord.11.

USB Port (1) - Used to connect label printer; connect USB drive for software update or internal log export. 12.

Laminate Label Printer - Used to create certifi cation labels that can be applied directly to a processed drive.13.

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Setting up Your Digital Shredder

Carefully remove the Shredder from packaging. Plug the power cord into the Digital Shredder and then into wall power. Insert
included printer battery according to included printer set-up instructions. Connect the supplied printer to the unit via the
supplied USB cable and plug the printer into wall power. The printer may be run off internal battery power when available.
Be sure to load the label tape material into the printer to prepare it for fi rst time use. Please refer to the printer manual for
instructions on loading the printer.

WARNING:

Be sure your Digital Shredder is powered ON before inserting drives for processing. Unpredictable behav­ior may result if this procedure is not followed.

NOTE:

Depressing the Power button while the Digital Shredder is processing a drive will NOT result in a shutdown of the unit. The
Digital Shredder cannot be powered down while a drive is being processed. Loss of power during any drive process may
leave the drive in an unusable state. Never unplug the unit while it is processing a drive. Also, it is recommended that the
Digital Shredder be connected to a UPS to avoid unintended loss of power.

Press the power button. As the machine powers up, the Digital Shredder logo will appear. When the boot sequence is com­plete, you will be presented with the login screen.

Entering Data into your Digital Shredder

The included stylus should be used to enter data into the Digital Shredder. It is allowable to press the screen with your fi nger
but using the stylus is generally faster and more accurate.

Never use a pen, pencil or other object as a substitute for the stylus. Such objects will damage the screen.