HPE U3F42E, U6G82E, U6H89E, U4E74E, U5S56E Getting Started Guide
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Data sheet
HPE Installation and Startup Service for
VMware vRealize Operations Manager
HPE Lifecycle Event Services
HPE Installation and Startup Service for VMware vRealize Operations Manager provides a remote pre-installation session with a Hewlett Packard
Enterprise service specialist, along with on-site installation and basic configuration of VMware vRealize Operations Manager, and an orientation
session to help familiarize your organization with the product’s functionality.
To help you match your deployment needs with VMware vRealize Operations Manager software, HPE Installation and Startup Service for
VMware vRealize Operations Manager is available as follows:
Package 1 – VMware vRealize Operations Manager Standard, Advanced, and Enterprise provided with the service features described below.
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Package 2 – HPE Custom ESS SW Deployment SVC – which requires the development and execution of a mutually agreed statement of work
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(SOW), based upon your needs, which may include environment assessments, virtualization consulting, or custom installation and startup.
Service benefits
On-site Installation and startup (initial Configuration) of the VMWare vRealize Operations Manager software by a Hewlett Packard Enterprise
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technical specialist
Availability of a Hewlett Packard Enterprise service specialist to answer basic questions during the delivery of this service
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Delivery of the service at a mutually scheduled time during local business hours
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Verification prior to installation that all service prerequisites are met
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Service feature highlights
Service planning
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Service deployment
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Installation verification tests (IVTs)
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Customer orientation session
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This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with Hewlett
Packard Enterprise.
Data sheet
Table 1. Service features
Feature Delivery specifications
Page 2
Service planning
Service deployment
Installation verification tests (IVTs)
Customer orientation session
Prior to the service delivery, a Hewlett Packard Enterprise service specialist working remotely with Customer’s designated point of
contact, will plan all the necessary activities, including the identification of any prerequisites, verification that pre-requisites have
been met, and schedule the delivery of the service at a time mutually agreed upon by HPE and the Customer, which shall be during
local HPE standard business days and hours, excluding HPE holidays, unless otherwise agreed by HPE. Any services provided
outside of HPE standard business days and hours may be subject to additional charges.
Service deployment for VMware vRealize Operations Manager (vROPS) includes the following:
• Review network configuration
• Setup IP pool - Customer must provide IPs
• Installation of vRealize Operations Manager (vROPs) software
• Deployment of vRealize Operations Manager Appliance VM
• Basic configuration of vROPS Dashboard setup
• Set up of a basic adapter (does not include set up of custom adapters)
Hewlett Packard Enterprise will run the appropriate installation verification tests required for this service.
• Verify vApp VAMI (Virtual Appliance Management Interface)
• Verify Database connectivity (using “Test” button to validate the database connection during installation)
• Verify network and firewall settings
• Verify vROPS Collector and basic adaptor status
• Verify connection to vCenter
• Verify metrics collection
• Verify dashboards and population of data
Upon completion of the installation, the Hewlett Packard Enterprise service specialist will conduct an orientation session on product
usage and features, and will be available to answer questions during this session, as appropriate. This session is completed in same
day the installation is completed. Customer is responsible for ensuring attendance at this session and providing the necessary
logistics to enable HPE to provide the orientation session.
Service limitations
Customer environment assessments and consulting are not included as part of this service. This service is limited to a single VMWare vRealize
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Operations Manager software product at a single physical site.
Customer environment assessments and consulting are not included as part of this service
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The service is delivered as a single, contiguous event during HPE standard business hours, excluding HPE holidays. Environments that require
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multiple engagements over a longer period of time are not included with this service and are available at additional cost. Services outside the
scope of the deliverables of this service may be performed as a custom service based on a separate Statement of Work (Package 2).
Service eligibility
Customers are eligible for the delivery of this service if the following prerequisites have been met
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The Customer must be properly licensed and meet the product prerequisites for VMware vCenter Server.
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The Customer must have the VMware vCenter Server software and VMware ESXi host already installed.
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The Customer must meet the hardware prerequisites for the vRealize Operations Manager (vROPS) on the server to be installed
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Customer networks must be configured properly in accordance with the product documentation, and configuration must be completed in
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advance of Hewlett Packard Enterprise’s delivery of this service
This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with Hewlett
Packard Enterprise.
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