Data sheet
HPE Recovery Manager Central Integration
Service
HPE Technology Consulting
HPE Recovery Manager Central Integration Service is an integrated data protection configuration consultative service for your HPE 3PAR
and StoreOnce products. The goal is to help you develop and implement an integration plan utilizing HPE Recovery Manager Central (RMC),
a converged availability and backup service that is designed to provide higher-speed backup than traditional backup applications.
HPE Recovery Manager Central Integration Service integrates the RMC application on your HPE 3PAR and StoreOnce system in accordance
with HPE best practices, delivering a unified backup-to-disk solution. HPE Technology Services Consulting helps you integrate the solution
you need by providing consultative services to develop an integration plan, and then configure and integrate RMC within your data
protection environment to help address your backup requirements based on that plan. Your data protection may be further enhanced with
customization for synthetic full backups onto HPE StoreOnce. HPE Technology Services Consulting offers this advanced RMC configuration
service to help your organization integrate RMC into your backup environment utilizing HPE best practices. This is a fixed-scope, fixed-price
service with a delivery that will not exceed one work week (5 business days) for the Level 1 service, or two work weeks (10 business days) for
the Level 2 service, as is described later in this document.
Note that HPE Recovery Manager Central Integration Service is a post-installation service; for initial installation, HPE recommends the
purchase of HPE Recovery Manager Central Installation and Startup Service.
Service benefits
Provides HPE recommendations to implement a backup solution designed to help improve recovery time objectives (RTOs) and recovery
•
point objectives (RPOs) compared to traditional methods
Can help to expedite the process of integrating HPE Recovery Manager Central, 3PAR, and StoreOnce by leveraging HPE best practices
•
Is intended to enhance your HPE 3PAR and StoreOnce investment by developing a plan to help you integrate RMC features and
•
functionality faster
Utilizes the HPE Technology Services Consulting backup data collection toolset to capture your backup metadata for a more precise
•
configuration, helping to identify appropriate backup data for RMC
Integrates directly with HPE Recovery Manager Central (RMC) and HPE 3PAR StoreServ for both VMware® vSphere virtual machine and
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database protection
Complements HPE installation and startup services as a post-installation service to optimize the RMC environment leveraging HPE best
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practices, including data restoration tests
Helps enable you to create, integrate, and optimize backup-to-disk snapshots
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Complements existing application and database backups
•
Empowers application owner to manage some of the backup process
•
Can help to enhance your data protection policies
•
This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with
Hewlett Packard Enterprise.
Data sheet
Service feature highlights
Kickoff
•
Discovery
•
Planning
•
Integration consultation
•
Table 1. Service features
Feature Delivery specifications
Page 2
Kickoff
Discovery
Planning
Integration consultation
Service limitations
An HPE project manager will work with the Customer remotely to:
• Initiate the project with a kickoff meeting and organize follow-up and status meetings, including discussions of requirements
for HPE Recovery Manager Central Integration Service
• Identify and review all service prerequisites and any actions required of the Customer to meet those prerequisites
• Schedule the onsite delivery of consultative services
The HPE consultant will work with the Customer onsite to:
• Verify the backup environment
• Perform data discovery through interviews with the Customer’s backup administrator
• Set up and execute the HPE proprietary backup discovery tool and remove the tool upon completion of the discovery phase
• Review the existing Fibre Channel SAN and network environment for 3PAR, Recovery Manager Central, and StoreOnce
considerations
• Review existing backup application/processes for in-scope backup data types
Hewlett Packard Enterprise will assist the Customer in determining the appropriate integration plan based on HPE Recovery
Manager Central Integration Service requirements as well as help to:
• Plan RMC design considerations based on discovery findings
• Recommend possible retention duration options based on data discovery
Hewlett Packard Enterprise will provide one-on-one consultation with the Customer to integrate RMC into the Customer’s
backup environment based on the requirements identified and agreed on during the planning phase. These may include:
• Integration of HPE 3PAR system into the RMC application
• Integration of HPE StoreOnce system into the RMC application
• Integration of HPE RMC, HPE 3PAR StoreServ, virtual machine, and database backup
See the ‘Service eligibility’ section of this document for more details.
Services provided are subject to the limitations set forth in this data sheet; any requirements outside these parameters will require
implementation of a mutually agreed-upon Statement of Work (SOW) based on the Customer’s requirements.
Hewlett Packard Enterprise will provide integration recommendations based upon the accuracy and completeness of the information
available at such time, along with the accuracy and completeness of any information provided by the Customer used to implement this
service. HPE’s recommendations are provided with the intention of helping the Customer to choose the best options and functionality for
their needs, based upon their existing backup environment and IT infrastructure.
The integration service is designed to help the Customer acclimate and effectively integrate their 3PAR system into an HPE Recovery
Manager Central environment. Hewlett Packard Enterprise also offers, as a separate service, HPE Backup and Recovery Modernization
Service, which complements HPE Recovery Manager Central Integration Service with a custom design based on the Customer’s data
protection requirements. Please contact a local HPE representative or HPE reseller for more information regarding this service.
This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with
Hewlett Packard Enterprise.