HP workstation c8000 Technical Reference Guide

Technical Reference Guide

HP workstation c8000

Document Part Number: 5969-3188 Second Edition

July 2004

This manual contains an overview of system specifications, instructions for removing and replacing system components, information on configuring your system using the included tools and interfaces, and detailed troubleshooting information.

® and Itanium® are registered trademarks of Intel Corporation in the U.S. and other countries and are used

Intel under license.

NVIDIA and NVIDIA Quadro are registered trademarks or trademarks of NVIDIA Corporation in the United States and/or other countries.

All other product names mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

WARNING: Text set off in this manner indicates that failure to follow directions could result in

bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

Technical Reference Guide HP workstation c8000 Second Edition (July 2004)

Document Part Number: 5969-3188

Important Safety Warnings

WARNING: Avoid Electrical Shocks. To avoid electrical shock, do not open the power supplies. There

are no user-serviceable parts inside.

To avoid electrical shock and harm to your eyes by laser light, do not open the DVD laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the DVD for power requirements and wavelength. This product is a class I laser product.

WARNING: Removing and Replacing the Cover. For your safety, never remove the system side cover

without first disconnecting the power cord from the power outlet and removing any connection to a telecommunications network. If a Power Protection Device is fitted to your system, you must shut down your computer using its on/off switch, then remove the power cord before removing the system’s side cover. Remove the Power Protection Device cables before any servicing operation. Always replace the side cover before switching the system on again.

WARNING: Battery Safety Information. There is a danger of explosion if the battery is incorrectly

installed. For your safety, never attempt to recharge, disassemble, or burn an old battery. Replace the battery with the same or equivalent type, as recommended by the manufacturer.

The battery in this system is a lithium battery that does not contain any heavy metals. However, to protect the environment, do not dispose of batteries in household waste. Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted free of charge.

WARNING: Metallic particulates can be especially harmful around electronic equipment. This type of

contamination may enter the data center environment from a variety of sources, including, but not limited to, raised floor tiles, worn air conditioning parts, heating ducts, rotor brushes in vacuum cleaners or printer component wear. Because metallic particulates conduct electricity, they have an increased potential for creating short circuits in electronic equipment. This problem is exaggerated by the increasingly dense circuitry of any electronic equipment.

Over time, very fine whiskers of pure metal can form on electroplated zinc, cadmium, or tin surfaces. If these whiskers are disturbed, they may break off and become airborne, possibly causing failures or operational interruptions. For over 50 years, the electronics industry has been aware of the relatively rare, but possible, threat posed by metallic particulate contamination. During recent years, a growing concern has developed in computer rooms where these conductive contaminants are formed on the bottom of some raised floor tiles.

Although this problem is relatively rare, it may be an issue within your computer room. Since metallic contamination can cause permanent or intermittent failures on your electronic equipment, Hewlett-Packard strongly recommends that your site be evaluated for metallic particulate contamination before installation of electronic equipment.

WARNING: Avoid Burn Injuries. Some parts inside the computer will be hot. Turn off and unplug the

system, then wait approximately three to five minutes for them to cool down before opening the system access panels or touching internal components.

CAUTION: Avoid Static Electricity. Static electricity can damage electronic components. Turn OFF all

equipment and disconnect the power cable before installing an accessory card. Don’t let your clothes touch any accessory card. To equalize the static electricity when replacing an accessory card, rest the accessory card bag on top of the system unit while you are removing the card from the bag. Handle the card as little as possible and with care.

CAUTION: Information on Ergonomic Issues. It is strongly recommended that you read the ergonomics

information, available in the “Working In Comfort” section of this manual, before using your system. You can access more extensive ergonomics information at: www.hp.com/ergo

NOTE: Recycling Your System. HP has a strong commitment toward the environment. Your HP system has been designed to respect the environment as much as possible. HP can also take back your old system for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to an HP recycling facilities in Europe or the U.S.A. As many parts as possible are reused. The remainder is recycled. Special care is taken for batteries and other potential toxic substances, these are reduced into non-harmful components through special chemical processes. If you require more details about the HP product take-back program, contact your local dealer or your nearest HP Sales Office.

Important Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i–iii

Product Information

System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Power Consumption and Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

System Configuration

Boot Console Handler (BCH) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Accessing the BCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

BCH Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Baseboard Management Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Installing or Replacing Parts

Locating System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Location of Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Exploded View of Main System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

System Board Components and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Tools and Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Removing and Replacing Access Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Removing the Main System Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Removing the Front Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Removing and Replacing Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Airflow Guide and Memory Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

PCI and AGP Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Optical Drives (CD or DVD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19

External SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–25

Hard Drive and Chassis Fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–27

Front Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–29

Replacing the Processor or Installing an Additional Processor. . . . . . . . . . . . . . . . . . . . . . . . . 3–32

System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–39

System Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–41

Technical Reference Guide 1

Contents

Troubleshooting

E-Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Troubleshooting Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Identifying and Diagnosing Hardware Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

BCH Error and Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Displaying PIM Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Clearing the FPL and SEL Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Troubleshooting the VGA Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

Troubleshooting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Running HP Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Resetting the BMC Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Ultra ATA / IDE Guidelines

Ultra ATA Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Ultra ATA Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Cable Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Drive Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Device Classes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Attach Sequence Rules by Class Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Attach Sequence Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Additional Drive Application Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6

SMART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

CD-ROM or DVD-ROM Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

SCSI Guidelines

Self Monitoring Analysis and Reporting Technology (SMART) . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Cable Pin-Outs

Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Ethernet RJ-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Headphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Line-in Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Line-out Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Ultra SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–3

Monitor (VGA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–4

Monitor (DVI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–5

ATA/ATAPI (IDE) Standard Drive Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–6

Accelerated Graphics Port (AGP Pro) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–7

24-pin Power (Main) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–9

6-pin Power (Auxiliary) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–10

Hard Drive Activity Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–10

PCI 3.3V Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–11

2 Technical Reference Guide

Index

Contents

Technical Reference Guide 3

Contents

4 Technical Reference Guide

This chapter provides an overview of the HP workstation c8000, including:

■ System Features, page 1-1

■ Physical Characteristics, page 1-4

■ Power Specifications, page 1-5

■ Front Panel, page 1-7

■ Rear Panel, page 1-9

System Features

The HP workstation c8000 is available in several different configurations. To obtain more information for your system, see one of the following:

■ Boot Console Handler (BCH) Information menu (page 2-6).

■ Features and overview at: http://www.hp.com/workstations/risc/c8000

Product Information

■

Supported accessories and components at: http://partsurfer.hp.com

Feature Description

Processor One or two HP PA-8800 processor modules

Firmware 8 MB flash EEPROM

Configured using Boot Console Handler (BCH)

Operating system HP-UX 11i v1

Main memory Capacity:

• Minimum 1 GB (2 x 512 MB)

• Supports up to 32 GB (8 x 4 GB) Type: PC2100 ECC registered DDR266 DIMMs Slots: Eight DIMM slots Peak bandwidth: up to 8.5 GB/sec For memory loading order and detailed memory installation instructions,

see “Memory Modules” on page 3-10.

Hard drive(s) May include the following internal drives:

• Up to two Ultra ATA-133 IDE hard drives

• Up to four LVD Ultra 320 SCSI hard drives with 68-pin interface

connector plus four-pin standard power connector

Technical Reference Guide 1–1

Product Information

Feature Description

Optical drive(s) Model with IDE hard drives may include up to two optical drives.

SCSI controller Two-channel Ultra 320 SCSI controller on system board

Model with SCSI hard drives may include up to three optical drives. The following optical drives are supported:

•48X CD-RW

•16X DVD-ROM

•4X DVD+RW

External SCSI connector (option)

• 68-pin standard, high density SCSI connector

• Requires cables designated as U320-capable with U320 devices

• Supports LVD devices (Ultra320, Ultra 160, Ultra2)

• Legacy SE devices

• SE, narrow devices with appropriate conversion hardware

• Does not support HVD

•80-pin SCA connector not supported

IDE controller Ultra ATA-133 capable controller supporting two IDE buses and a total of

four IDE devices:

• Up to three front-access optical drives, or

• Up to two front-access optical drives and two internal hard drives

Graphics controller 1 AGP 8X Pro 110 slot (150 W max power including auxiliary power

connector)

Accessory card slots Seven slots total:

• One AGP 8X Pro 110W 32-bit slot

• Two half-length 3.3V 32-bit 33 MHz PCI slots

• One full-length 3.3V 64-bit 33 MHz PCI slot

• Two full-length 3.3V 64-bit 66 MHz PCI-X slots

• One full-length 3.3V 64-bit 133 MHz PCI-X slot

I/O connectors • 10/100/1000 LAN connector

• Two 9-pin serial connectors:

•UART 16550 buffered

• RS-232-C

• Five USB 2.0 480 Mb/s connectors:

•Two front-access

•Three rear-access

1–2 Technical Reference Guide

Feature Description

Input devices USB keyboard and mouse:

• HP 104/105 key keyboard, available in 13 localized layouts

• HP three-button mouse, standard or scroll-wheel

Audio (option) May include:

• PCI Audio card

• Front-access mic and headphone connectors

• Line in, line out, microphone in (on audio card)

Product Information

Technical Reference Guide 1–3

Product Information

Physical Characteristics

Characteristic HP workstation c8000

Weight

Tower system Minimum: 22.5 kg (49.5 lb)

Maximum: 26.6 kg (58.6 lb)

Rack system Minimum: 20.5 kg (45.2 lb)

Maximum: 24.7 kg (54.4 lb)

Dimensions

Tower system Height: 490.2 mm (19.3 in.)

Depth: 571.4 mm (22.5 in.) Chassis Width: 203.2 mm (8.0 in.) Pedestal Width: 287.0 mm (11.3 in.)

Rack system Chassis Height: 203.2 mm (8.0 in.)

Front Panel Height: 219.0 mm (8.6 in.) Depth: 568.9 mm (22.4 in.) Chassis Width: 424.2 mm (16.7 in.) Front Panel Width: 482.6 mm (19.0 in.)

Footprint, tower system Space requirement, rack system

1. Excludes keyboard, mouse and display.

0.16 m 5 units (5U)

(1.77 sq ft)

1–4 Technical Reference Guide

Power Specifications

Parameter Total Rating PCI Slots AGP Slots

Input voltage (wide-range) 100 – 127VAC

Product Information

200 – 240VAC

Max input current

8.7A at 100VAC

4.4A at 200VAC

Input frequency 50 – 60 Hz

Max output power

700W 6 slots available

Max current at +12V -- combined 50A

Max current at +12V -- CPU0 15A

Max current +12V -- CPU1 15A

I/0 12V 15A

AGP 12V 15A

Max current at +3.3V 34A

Max current at +5V 25A

Max current at –12V 0.5A

Max current at +5V -- Standby 2A

at 15W/slot Total of 90W

1 slot available at 110W/slot

1. The worst case/highest current given the lowest input voltage and the maximum input power.

2. Corresponds to the maximum DC power the power supply can provide to the system.

The power supply has Active Power Factor Correction (APFC) that meets EN61000-3-2 over the range of 88-265 VAC rms.

Technical Reference Guide 1–5

Product Information

Power Consumption and Cooling

This information is based on primary power consumptions.

Components Power Consumption

Workstation: typical configuration

maximum configuration

Processor 130W 443.6 Btu/h

IDE hard disk drive with I/O access 23W 78.4 Btu/h

IDE hard disk without I/O access (idle) 16W 54.5 Btu/h

PCI card 10W to 25W 34.12 Btu/h to 85.30 Btu/h

AGP card 110W maximum

1. A typical configuration includes: 1 CPU, 4 GB RAM (4 x 1 GB), 700W power supply, 2 hard drives, 1 medium power AGP, and 1 optical drive.

2. A maximum configuration (fully loaded) includes: 2 CPUs, 32 GB RAM (8 x 4 GB), 700W power supply, 4 hard drives, 1 high end AGP, and 3 optical drives.

Environmental Specifications

410W 1399 Btu/h

871W 2973 Btu/h

170.6 Btu/h (150W possible with optional power dongle)

Environmental Specifications (System Processing Unit with Hard Disk)

Operating temperature +5° C to +35° C (+41° F to +95° F)

Storage temperature -20° C to +70 C (-4° F to +158° F)

Over-temperature shutdown +38° C (+100° F)

Operating humidity 15% to 80% relative (non-condensing)

Storage humidity 8% to 80% relative (non-condensing)

Operating altitude 0 – 3000 m (0 – 10,000 ft.)

Storage altitude (long-term) 0 – 4600 m (0 – 15,000 ft.)

Operating temperature and humidity ranges may vary depending on the installed mass storage devices. High humidity levels can cause improper disk operation. Low humidity levels can aggravate static electricity problems and cause excessive wear of the disk surface.

1–6 Technical Reference Guide

Front Panel

The HP workstation c8000 front panel has the features identified in the following figures.

■ A pull-out information card containing the product and serial numbers is on the side of the

system.

■ For more information about the system LEDs, see “LAN LEDs (Front and Rear Panel)” on

page 4-3.

Product Information

Front panel, tower configuration

1 System speaker 6 LAN activity LED

2 Three optical drive bays 7 Two USB connectors

3 System status LED 8 Headphone (option)

4 Power button

5 Disk activity LED

Microphone (option)

IEEE-1394 FireWire (not supported)

Technical Reference Guide 1–7

Product Information

Front panel, rack-mount configuration

1 System speaker 6 LAN activity LED

2 Three optical drive bays 7 Two USB connectors

3 System status LED 8 Headphone (option)

4 Power button

5 Hard Disk activity LED

Microphone (option)

IEEE-1394 FireWire (not supported)

1–8 Technical Reference Guide

Rear Panel

The HP workstation c8000 rear panel has the following connectors and features:

Product Information

Rear panel, tower configuration

1 Power cord connector 8 LAN connector and LEDs

2 Built-In Self Test LED (power supply

9 Three USB connectors

LED behind ventilation holes)

3 On-board diagnostic LEDs - Serial connector B

4 PCI/AGP retention release ; Serial connector A

5 External SCSI connector (option) < Diagnostic LEDs

6 Security cable slot = Transfer-of-control (TOC) button

7 Monitor connector (on graphics card)

Technical Reference Guide 1–9

Product Information

Rear panel, rack-mount configuration

1 Power cord connector 8 LAN connector and LEDs

2 Built-In Self Test LED (power supply

9 Three USB connectors

LED behind ventilation holes)

3 On-board diagnostic LEDs - Serial connector B

4 PCI/AGP retention release ; Serial connector A

5 External SCSI connector (option) < Diagnostic LEDs

6 Security cable slot = Transfer-of-control (TOC) button

7 Monitor connector (on graphics card)

1–10 Technical Reference Guide

You will typically alter the system configuration only if you want to change the boot device or change the console. This chapter covers:

■ “Boot Console Handler (BCH)” on page 2-1

■ “Firmware Upgrades” on page 2-9

Boot Console Handler (BCH)

You can configure the HP workstation c8000 system with The Boot Console Handler (BCH), the user interface to the system firmware. The BCH:

■ Lets the bootstrap code know which path (that is, which device) to boot from.

■ Allows you to view and modify a set of specific system parameters.

■ If you are satisfied with your system configuration, you do not need to perform any system

configuration.

System Configuration

Accessing the BCH

You can access the BCH through either:

■ your system’s USB keyboard and graphics monitor by interrupting the normal boot process

■ a serial console connection and terminal emulator.

Access via Keyboard and Graphics Monitor

When you boot your system, the boot process pauses and gives you 10 seconds to interrupt the normal boot process. Perform the specified action to access the BCH. When you are finished, reboot your system.

Access via Serial Console Connection

To access the BCH through a serial connection:

1. With the workstation turned off, connect the serial cable provided with your system or a compatible cable to Serial Port A on the rear panel of the workstation, and to your remote device.

NOTE: If your system has a plug-in serial card (installed in slot 6), connect to the card’s serial port instead of to Serial Port A.

2. Disconnect all USB keyboards from the system.

Technical Reference Guide 2–1

System Configuration

3. Configure the terminal emulation software with these settings:

❏ Baud rate: 9600 ❏ Bits: 8 ❏ Parity: None ❏ Stop Bits: 1 (one) ❏ Flow Control: XON/XOFF

4. Using the terminal emulation software, connect to the workstation with a direct connection.

5. Turn on the workstation. The system display is redirected to the serial console device.

Paths

All devices in the HP workstation c8000 are represented by paths in the BCH. To identify the correct slot or disk drive, use the following tables.

Accessory Card Slots

Slot Path

1 PCI (33 MHz, 32 bit, half-length) 0/3/5/0

2 PCI (33 MHz, 32 bit, half-length) 0/3/4/0

3 AGP 8X 32 bit 0/4/0/0

4 PCI (33 MHz, 64 bit) 0/3/6/0

5 PCI-X (66 MHz, 64 bit) 0/2/2/0

6 PCI-X (66 MHz, 64 bit) 0/2/3/0

7 PCI-X (133 MHz, 64 bit) 0/0/1/0

IDE Drives

Drive Path Hardware Connection

IDE hard drive 1 (or optical drive 3) 0/3/2/0.0.0 IDE 0, master

IDE hard drive 2 0/3/2/0.0.1 IDE 0, slave

IDE optical drive 1 0/3/2/0.1.0 IDE 1, master

IDE optical drive 2 0/3/2/0.1.1 IDE 1, slave

2–2 Technical Reference Guide

SCSI Drives

Drive Path

SCSI hard drive on channel A 0/2/1/0.<scsi_ID>

SCSI hard drive on channel B 0/2/1/1.<scsi_ID>

Network

Device Path

Built-in LAN 0/3/3/0

System Configuration

Technical Reference Guide 2–3

System Configuration

BCH Commands

The interactive portion of BCH includes the following five main commands, which are available on the Main Menu and all submenus.

Command Description

BOot [PRI

DIsplay Redisplay the current menu

HElp [<menu>

RESET Restart the system

MAin Return to the Main Menu

Main Menu

The following commands are available in the main menu.

--- Main Menu ---------------------------------------------------------------

Command Description

------- -----------

BOot [PRI|ALT|<path>] Boot from specified path

PAth [PRI|ALT|CON|KEY] [<path>] Display or modify a path

SEArch [DIsplay|IPL] [<path>] Search for boot devices

COnfiguration menu Displays or sets boot values

INformation menu Displays hardware information

SERvice menu Displays service commands

DIsplay Redisplay the current menu

HElp [<menu>|<command>] Display help for menu or command

RESET Restart the system

|ALT|<path>] Boot from a specified path

|<command> Display help for menu or command

2–4 Technical Reference Guide

System Configuration

Configuration Menu

The following commands are available in the configuration menu.

----------------------------------------------------------------------------------

Main Menu: Enter command or menu > co

--- Configuration Menu ------------------------------------------------------

Command Description

------- -----------

AUto [BOot|SEArch|STart] [ON|OFF] Display or set specified flag

BootID [<proc> [<bootid>]] Display or set Boot Identifier

BootINfo Display boot-related information

BootTimer [0 - 200] Seconds allowed for boot attempt

CPUconfig [<proc> [ON|OFF]] Config/Deconfig processor

DEfault Set the system to predefined values

FastBoot [ON|OFF] Display or set boot tests execution

LanConfig [<config type>] Display or set LAN configuration

MOnitor [LIST|<type>] Display or set the current monitor type

PAth [PRI|ALT|CON|KEY [<path>]] Display or change a path

PoWerRestore [ON|OFF|LAST] Display or set the Power Restore Policy

ResTart [ON|OFF] Display or set the System Restart Policy

SEArch [DIsplay|[[IPL] [<path>]]] Search for boot devices

SECure [ON|OFF] Set/show security mode

TIme [c:y:m:d:h:m[:s]] Read or set the real time clock in GMT

BOot [PRI|ALT|<path>] Boot from specified path

DIsplay Redisplay the current menu

HElp [<command>] Display help for specified command

RESET Restart the system

----------------------------------------------------------------------------------

The configuration default command sets the following values:

Primary boot path: scsiA.0 (core SCSI)0

Alternate boot path: lan.0.0.0.0 (core LAN)

Console path: graph3 (AGP Graphics Slot 3)

Keyboard path: usb0 (core USB)

Autoboot: ON

Autosearch: ON

Autostart: OFF

BootTimer 0

Technical Reference Guide 2–5

System Configuration

Information Menu

The following commands are available from the information menu:

----------------------------------------------------------------------------------

Main Menu: Enter command or menu > in

---- Information Menu --------------------------------------------------------

Command Description

------- -----------

ALL Display all system information

BootINfo Display boot-related information

CAche Display cache information

ChipRevisions Display revisions of major VLSI

COprocessor Display coprocessor information

FRU Display FRU information

FwrVersion Display firmware version

* IO Display I/O interface information

LanAddress Display Core LAN station address

MEmory Display memory information

PRocessor Display processor information

** WArnings Display selftest warning messages

BOot [PRI|ALT|<path>] Boot from specified path

DIsplay Redisplay the current menu

HElp [<command>] Display help for specified command

RESET Restart the system

MAin Return to Main Menu

----------------------------------------------------------------------------------

* The PCI device information displayed includes Description, Path, VendorID, DeviceID,

Slot#, and bus#.

** Any warnings that apply are displayed.

2–6 Technical Reference Guide

System Configuration

The Info PR command displays processor information on the console. For example:

----------------------------------------------------------------------------------

Main Menu: Enter command or menu > in pr

Model: hp workstation c8000 (model string 9000/785/c8000)

PROCESSOR INFORMATION

HVERSION SVERSION Processor

Processor Speed HVERSION SVERSION CVERSION Processor

--------- -------- -------- -------- -------- ---------0 1000 MHz 0x088b 0x0491 3.1 Active 1 1000 MHz 0x088b 0x0491 3.1 Idle 2 1000 MHz 0x088b 0x0491 3.1 Idle 3 1000 MHz 0x088b 0x0491 3.1 Idle

Central Bus Speed (in MHz) : 200 Software ID (dec) : 1704034802 Software ID (hex) : 0x659181f2 Software Capability : 0x01f0

----------------------------------------------------------------------------------

Model Model/Op State

Technical Reference Guide 2–7

System Configuration

Service Menu

The following commands are available from the Service menu.

------------------------------------------------------------------------------------

Main Menu: Enter command or menu > ser

---- Service Menu ------------------------------------------------------------

Command Description

------- -----------

ChassisCodes [<proc>|ON|OFF] Display/enable/disable chassis codes

CLeaRLogs Clear SEL and FPL logs

CLEARPIM Clear (zero) the contents of PIM

MemRead <address> [<len>] Read memory and I/O locations

PDT [CLEAR] Display or clear the PDT

PIM [<proc>] [HPMC|LPMC|TOC]] Display PIM information

ScRoll [ON|OFF] Display or change scrolling ability

SCSI [<path> [<option> [<val>]]] Display or set SCSI controller values

SErial [ON|OFF] [A/B] Display/enable/disable core serial ports

------------------------------------------------------------------------------------

The SCSI command is for displaying/setting the SCSI controller parameters like initiator ID and speed. These parameters are used by the OS device drivers to program the controller(s).

The serial port command automatically resets the system. When the serial ports are enabled, the ports can be used with HP-UX.

NOTE: If the HP-UX version was released prior to June 2004, the system might not boot if the

✎

serial ports are enabled.

Baseboard Management Controller

The Baseboard Management Controller (BMC) supports the industry-standard Intelligent Platform Management Interface (IPMI) specification. The management features have been built into the system board and include diagnostics (local and remote), console support, configuration management, hardware management, and troubleshooting.

2–8 Technical Reference Guide

Firmware Upgrades

To update the system and BMC firmware:

System Configuration

1. Download the firmware update from

http://www.hp.com/bizsupport.

Follow the menu prompts to navigate to the support page: a. Select b. Enter the product name in the search field (

download drivers/software.

HP workstation c8000).

c. Select the search result. d. Choose the firmware release you need to download. e. Click the release notes for instructions on how to download, unpack, and install the

firmware upgrade.

2. Download, unpack, and install the firmware upgrade.

3. Execute the

in FwrVersion BCH command to confirm that the upgrade was successful.

Technical Reference Guide 2–9

System Configuration

2–10 Technical Reference Guide

Installing or Replacing Parts

This chapter contains the following sections:

■ Locating System Components, page 3-1

■ Tools and Safety, page 3-5

■ Removing and Replacing Access Panels, page 3-6

■ Removing and Replacing Internal Components, page 3-8

Locating System Components

This section contains diagrams to help you locate system components. The diagrams in this section include only the most frequently accessed components and connectors. For comprehensive component and system board diagrams, see the label on the inside of the main access panel.

■ Location of Internal Components, page 3-2

■ Exploded View of Main System Components, page 3-3

■ System Board Components and Connectors, page 3-4

For the location of items on the front and rear panel of the system, see:

■ Front Panel, page 1-7

■ Rear Panel, page 1-9

Technical Reference Guide 3–1

Installing or Replacing Parts

Location of Internal Components

This diagram identifies main system components. For a comprehensive component diagram, see the label on the inside of the main access panel.

Location of internal components

1 PCI and AGP slots 5 Optical drive bays

2 Power supply 6 Memory slots

3 Air flow guide and

memory fan

4 CPU sockets

7 Hard drive bays

3–2 Technical Reference Guide

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