HP W1972B User Manual
V191,LV1911,W1971a,W1972a,W1952a,W1972b
LV2011,LV2011q,W2071d,W2072a,W2072b,W2052a
LV2311,W2371d
User Guide
© 2011,2012 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either
trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The only warranties for HP products and services are set
forth in the express warranty statements accompanying
such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions
contained herein.
This document contains proprietary information that is
protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language
without the prior written consent of Hewlett-Packard
Company.
Document Part Number: 672294-004
Fourth Edition (May 2012)
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the
on-screen display menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions
could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
ii
Table of Contents
About This Guide
1. Product Features
HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. Safety and Maintenance Guidelines
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. Setting Up the Monitor
Unpacking the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Monitor Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Audio Cable (Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
High-Bandwidth Digital Content Protection (HDCP)
(Available on Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Adjusting the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4. Operating the Monitor
CD Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing the monitor driver software from the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Downloading updated drivers from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the On-Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Selecting Video Input Connectors 16
Identifying Monitor Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting Screen Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power-Saver Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sleep Timer Mode 18
A. Troubleshooting
Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Getting Support from hp.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Preparing to Call Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Locating the Rating Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
B. Technical Specifications
HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Preset Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
C. Agency Regulatory Notices
Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Declaration of Conformity for Products Marked with the FCC Logo (United States Only) . . . . . . . . . . . . . . . . . . . . . . . . 25
European Union Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Avis Canadien. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
German Ergonomics Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Japanese Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Korean Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Cord Set Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Japanese Power Cord Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Product Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ENWW 1
Energy Star Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disposal of Waste Equipment by Users in Private Household in the European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chemical Substances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
HP Recycling Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Restriction of Hazardous Substances (RoHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Turkey EEE Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ukraine Restriction of Hazardous Substances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2 ENWW
1. Product Features
HP LCD Monitors
The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor
(TFT) screen with the following features:
• Large diagonal display
• Maximum graphics resolution: 1366 x 768 @ 60Hz (18.5 in.) 1600 x 900 @ 60Hz (20 in.) 1920 x 1080 @ 60Hz (23 in.)
Plus full-screen support for lower resolutions
• VGA analog signal
• DVI digital signal on select models
• Easy viewing from a sitting or standing position, or while moving from one side of the monitor to the other
• Tilt adjustment
• Removable base
• Built in stereo speakers on select models
• Security lock slot for a locking security cable (security cable sold separately)
• Plug and Play capability, if supported by your computer system
• On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
• Power Saver to reduce energy consumption
• HDCP (High Bandwidth Digital Content Protection) on DVI input for select models
• Software and utilities CD, containing the following: Drivers Documents
ENWW HP LCD Monitors 1
2. Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information on the correct
power cord set to use with the monitor, refer to the "
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that
no one may accidentally step on or trip over them. Do not pull on a cord or cable.
When unplugging from the electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide . It describes
proper workstation, setup, posture, and health and work habits for computer users,
and provides important electrical and mechanical safety information. This guide is
located on the Web at http://www.hp.com/ergo
one is included with the monitor.
Connecting the Power Cable" .
and/or on the documentation CD, if
power cords for the computer and its peripheral devices (such as a monitor, printer,
scanner) to some form of surge protection device such as a power strip or
Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the
power strips must be specifically labeled as having this ability. Use a power strip
whose manufacturer offers a Damage Replacement Policy so you can replace the
equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your
HP LCD monitor.
cases, shelves, desks, speakers, chests, or carts may fall over and cause personal
injury. Care should be taken to route all cords and cables connected to the LCD
monitor so that they can not be pulled, grabbed, or tripped over.
Safety Precautions
• Use only a power source and connection compatible with this monitor, as
• Be sure the total ampere rating of the products connected to the outlet does not
• Install your monitor near a power outlet that you can easily reach. Disconnect the
CAUTION: For the protection of the monitor, as well as the computer, connect all
WARNING: LCD monitors that are inappropriately situated on dressers, book
indicated on the label/back plate of the monitor.
exceed the current rating of the electrical outlet, and the total ampere rating of the
products connected to the power cord does not exceed the rating of the power
cord. Look on the power label to determine the ampere rating (Amps or A) for
each device.
monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect
the monitor by pulling the cord.
2 Chapter 2. Safety and Maintenance Guidelines ENWW
• Do not allow anything to rest on the power cord. Do not walk on the cord.
Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
• Do not open the monitor cabinet or attempt to service this product yourself. Adjust
only those controls that are covered in the operating instructions. If the monitor is
not operating properly or has been dropped or damaged, contact an authorized
HP dealer, reseller, or service provider.
• Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of the monitor.
• Be sure the total ampere rating of the products connected to the outlet does not
exceed the current rating of the electrical outlet, and the total ampere rating of the
products connected to the cord does not exceed the rating of the cord. Look on
the power label to determine the ampere rating (AMPS or A) for each device.
• Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
• Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use
• Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered. Never push objec ts of any kind into cabinet slots or other openings.
• Do not drop the monitor or place it on an unstable surface.
• Do not allow anything to rest on the power cord. Do not walk on the cord.
• Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
• When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting scratched, defaced, or broken.
Cleaning the Monitor
1. Turn off the monitor and the computer.
2. Unplug the monitor from the wall outlet or the power brick.
3. Clean the monitor plastics with a clean cloth dampened with water.
4. Clean the monitor screen with an antistatic screen cleaner.
CAUTION: Do not use benzene, thinner, ammonia, or any other volatile
substances to clean the monitor or the screen. These chemicals may damage the
cabinet finish as well as the screen.
ENWW Maintenance Guidelines 3
3. Setting Up the Monitor
Unpacking the Monitor
1. Unpack the monitor. Make sure all contents are included. Store the packing box.
2. Turn off the computer and other attached devices.
3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation.
Installing the Monitor
You can install the monitor on a desktop or wall-mount it. Place the monitor in a
convenient, well-ventilated location near your computer. Connect the monitor cables
after you have installed the monitor.
Preparing the monitor for desktop use
1. Set the monitor screen face down on a flat, soft, protected table or desk surface with the support column overhanging the edge.
CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD
screen; doing so can cause damage.
2. Press the column onto the monitor support column until it locks in place.
Figure 3-1 Attaching the Monitor Column
4 Chapter 3. Setting Up the Monitor ENWW
3. Press the base into the column until it locks in position.
Figure 3-2 Attaching the Base
4. Lift the monitor to an upright position and place on a flat, stable surface.
Figure 3-3 Monitor in upright position
Preparing the monitor for wall-mounting
1. Check the stability of the wall-mounting fixture.
WARNING! To reduce the risk of personal injury or of damage to the equipment,
check that the wall-mounting fixture is adequately installed and secured before
attaching the monitor. Refer to the instructions supplied with the wall-mounting fixture
and check that it is capable of supporting the monitor.
2. Disconnect the power cable and any other cables from the monitor.
3. Place the monitor face down on a flat, protected surface.
ENWW Installing the Monitor 5
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