Hp Vectra XU 6 User Manual

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User’s Guide

HP Vectra XU

6/xxx

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User’s Guide

Welcome to Your HP Vectra PC

Congratulations on the purchase of your new Hewlett-Packard Personal Computer. Your high-performance HP Vectra PC provides:

• a Pentium

easy processor upgrades

• processor-integrated level-two cache for improved performance

• 32 MB of ECC (error correcting code) memory, upgradeable

to 512 MB

• an Ultra VGA PCI (Peripheral Component Interconnect) video

controller with 2 MB of video memory (upgradeable to 8 MB)

• an integrated Enhanced IDE (Integrated Drive Electronics)

controller on the PCI bus supporting Fast IDE and Standard IDE

• an integrated Ultra SCSI controller on the PCI bus supporting

Fast-20 SCSI-2 (up to 20 MB-per-second data transfer rate) and SCSI Plug and Play (SCAM) compliant devices

Pro processor in a Zero Insertion Force (ZIF) socket for

• a 32-bit PCI 100VG/10BaseT Ethernet LAN controller or

a 32-bit PCI 100/10BaseT Ethernet LAN controller

• seven mass storage shelves:

❒ five front-access shelves ❒ two internal shelves

• six slots for accessory boards:

❒ three 32-bit PCI (Peripheral Component Interconnect) slots ❒ two 16-bit ISA (Industry Standard Architecture) slots ❒ one combination ISA or PCI slot

• a CD-ROM drive

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• an integrated SoundBlaster

• headphones jack, microphone jack, and volume control on

16 audio interface on the ISA bus

the front panel

• MIDI/joystick interface connector, audio Stereo In jack, and audio

Stereo Out jack on the rear panel

• one SCSI connector, one parallel port, and two serial ports on the

rear panel

• System BIOS and Video BIOS stored in Flash ROMs (for easy

upgradeability)

• BIOS support for ISA “Plug and Play” accessory board configuration

• Optimized for 32-bit operating systems.

NOTE The PentiumTM Pro processor installed in your HP Vectra PC provides

the best performance when used with 32-bit operating systems and applications.

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Important Safety Information

If you have any doubt that you can lift the PC or display safely, do not try to move it without help.

For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC is disconnected from the power by removing the power cord from the power outlet. This means the PC must be located close to a power outlet that is easily accessible.

For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC before switching it on again.

WARNING To avoid electric shock, do not open the power supply.

This HP PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units.

Important Ergonomic Information

It is strongly recommended that you read the ergonomic information before using your PC. See “Working in Comfort” on page 16.

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Contents

1 Setting Up Your PC

Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Display, Mouse, and Keyboard. . . . . . . . . . . . . . . . . . 4

Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting a SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 Using Your PC

Working in Comfort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Repetitive Strain Injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing Your Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

What is Displayed on the Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using a Document Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Your HP Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Your Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Your Posture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Your Workspace and Work Environment . . . . . . . . . . . . . . . . . . . . . . . . . 23

Lighting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Further Suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Summary Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Bibliography of Articles for More Information . . . . . . . . . . . . . . . . . . . . 28

Configuring Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using Your CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Loading a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Ejecting a CD When the Open/Close Button is Disabled . . . . . . . . . . . . 33

Tips for Using Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3 How to Install Accessories

Inside Your PC

Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 38

Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 40

Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Replacing the Power Supply after Installing Accessories . . . . . . . . . . . . 43

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing More Memory on the MGA Video Adapter . . . . . . . . . . . . . . . 46

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 48

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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Installing Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installing a Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Completing the Installation of a Hard Disk Drive. . . . . . . . . . . . . . . . . . . 62

Installing a Drive in a Front-Access Shelf. . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Completing the Installation of a Processor. . . . . . . . . . . . . . . . . . . . . . . . 70

4 Troubleshooting Your PC and

Using the Setup Program

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

If You Cannot Solve the Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

If Your PC Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

If Your Display is Blank and There Are No Error Messages . . . . . . . . . . 74

If an Error Message Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 80

If Your Display Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 81

If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 83

If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 85

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

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If Your PC Has an Audio Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

If the CD-ROM Drive Has a Problem . . . . . . . . . . . . . . . . . . . . . . . . . 89

Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Starting the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Understanding the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Using the SCSISelect Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

5 Technical Information

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Features and Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

The PC’s Memory Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . 114

Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

The PC’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 118

System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Video Adapter Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Recycling Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

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6 Hewlett Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 127

HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . . 130

HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 130

Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 131

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 133

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 135

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 137

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

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Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

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Setting Up Your PC

This chapter leads you through the first time installation of your HP Vectra PC.

1 Setting Up Your PC

Unpacking Your PC

1 When you receive your PC, unpack all of the components:

• the computer and power cords

• the display and its video cable

• the keyboard, mouse, and headphones

• the manuals and driver kit.

This Manual

Computer

Power Cords

Driver Kit

Video Cable

Display

Headphones

Mouse

Keyboard

NOTE Device drivers, HP utilities, and an online Network Administrator Guide

are provided in a driver kit.

1 Setting Up Your PC

Unpacking Your PC

2 Place the PC on (or under) a sturdy desk with easily accessible

power outlets, and enough space for the keyboard, mouse, and any other accessories.

3 Position the PC so that its rear connectors are easily accessible.

4 Place the display next to the computer.

Installation Tools No tools are required to install your PC. However, if you plan to install a

disk drive or an accessory board inside your PC, you will need a flatblade screwdriver. See chapter 3, How to Install Accessories Inside Your PC, for more information on installing accessories.

WARNING If you are in any doubt that you can lift the PC and the display safely,

do not try to move them without help.

1 Setting Up Your PC

Connecting the Display, Mouse, and Keyboard

1 Connect the display, mouse, and keyboard to the back of the

computer. The connectors are shaped to go in one way only.

2 Tighten the display cable attachment screws.

Mouse Connector

Keyboard Connector

Display Connector

1 Setting Up Your PC

Connecting to a Network

You PC has either a 100Base-T LAN interface adapter or a 100VG LAN interface adapter. Both LAN adapters support 10Base-T.

The LAN Adapters support both 10 Mbit/s and 100 Mbit/s operation. They automatically detect which network type is being used.

1 Connect the RJ-45 plug on your network cable to the LAN connector

on the LAN Adapter. Push the plug into the connector until the plug clicks into place.

Base-T Interface

VG Interface (B model)

2 Attach the other end of the LAN cable to a hub (or into a wall jack

that is connected to a hub).

Let your Network Administrator know you are connecting your PC to the network. Refer to the online Network Administrator Guide (provided with the driver kit) for instructions on setting up your PC for a LAN connection.

1 Setting Up Your PC

Connecting a Printer

If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors:

• Parallel (25-pin parallel connector) for a parallel device

• Serial A (9-pin serial connector) for a serial device

• Serial B (9-pin serial connector) for a second serial device.

Serial B

Serial A

Parallel

1 Setting Up Your PC

Connecting Audio Accessories

Your PC has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel.

MIDI connector

Stereo In jack Stereo Out jack

NOTE The internal speaker and the Stereo Out jack on the rear of your PC are deactivated when you use the Headphones jack. The internal speaker is deactivated when you use the Stereo Out jack. Note that external speakers should have built-in amplifiers.

The audio accessories shown here (headphones, microphone, speakers, and hifi system) are not supplied with your PC.

WARNING To avoid discomfort from unexpected noise, always turn the volume

down before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them around your neck and turn the volume down. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, and leave the volume control in that position.

1 Setting Up Your PC

Connecting a SCSI Accessory

Note that Ultra SCSI mode is disabled automatically when an external SCSI accessory is connected to your PC. To learn how to enable Ultra SCSI even when an external SCSI device is connected, see “Configuring the SCSI Interface” on page 96.

1 Refer to the manual provided with the SCSI accessory for

instructions on selecting a SCSI address. You should assign an unused SCSI address to the accessory. SCSI addresses range from 0 to 7, with SCSI address 0 used by the first SCSI hard disk drive and SCSI address 7 reserved for the integrated SCSI controller.

NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices

(SCSI devices which support the SCAM protocol).

2 Connect the SCSI accessory to your PC’s external SCSI connector

with a shielded SCSI cable. (Note that Ultra SCSI is automatically disabled when an external SCSI accessory is connected.)

SCSI

1 Setting Up Your PC

Connecting a SCSI Accessory

3 Make sure the SCSI accessory is terminated correctly—either

internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).

Make sure the SCSI accessory is terminated

4 Refer to the manual provided with the SCSI accessory to learn how

to install any software that may be necessary to use it.

NOTE The total length of the external SCSI cables should not exceed 3 meters

(approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.

1 Setting Up Your PC

Connecting the Power Cords

1 If fitted, remove the warning label covering the computer’s power

connector on the rear of the computer.

2 Check that the voltage selection switch has been correctly

configured for your country.

Voltage Selection Switch

If the voltage selection is incorrect for your country, select the correct voltage 115 V or 230 V

NOTE You should not have to change the voltage selection switch setting if the

computer was ordered from HP with the correct localization option for your country.

1 Setting Up Your PC

Connecting the Power Cords

3 Connect the power cords to the display and the computer. (The

connectors are shaped to go in one way only.)

Computer Power Connector

Display Power Connector

Grounded Outlet

4 Connect the display’s power cord and the computer’s power cord to

grounded outlets.

WARNING For your safety, always connect the equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC is disconnected from the power by removing the power cord from the power outlet. This means the PC must be located close to a power outlet that is easily accessible.

1 Setting Up Your PC

Starting and Stopping Your PC

Starting Your PC 1 Press the power button on the display.

Then switch on the PC

Switch on the Display

2 Press the power button on the PC.

The PC performs a power-on self-test. If an error is detected, a message is displayed. Follow the instructions provided to correct the error.

NOTE If the space bar on your keyboard has a power-on icon, you can

start the PC by pressing the space bar. (This feature can be enabled or disabled with the Setup program — see chapter 4 for more information about the Setup program.) Note that you cannot stop your PC by pressing the space bar.

1 Setting Up Your PC

Starting and Stopping Your PC

3 If a Password has been set in the PC’s Setup program, the power-on

prompt appears when you switch on the PC. If the power-on prompt is displayed, type your Password and press to use the PC.

Correct password

Wrong password

Restart the PC, then enter your password again.

4 When your PC has started:

• Adjust the display screen’s brightness and contrast to your needs.

If the picture does not fill the screen or is not centered refer to the display’s manual for instructions.

• Set the keyboard to a comfortable position.

Adjust brightness

(your display may be different from the display shown here)

1 Setting Up Your PC

Starting and Stopping Your PC

Stopping Your PC 1 To stop your PC, make sure that you have exited all programs then

shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system).

2 Press the power button to stop your PC.

Resetting Your PC The Reset button lets you restart the PC without switching the PC off

and then on again. Make sure that you have exited all programs then shutdown your operating system before you press the reset button.

You may need to push hard on the Reset button

Using Your PC

This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive.

2 Using Your PC

Working in Comfort

Thank you for choosing Hewlett-Packard equipment. To maximize your comfort and productivity it is important that you set up and use your equipment properly. This section of the User’s Guide provides guidance and hints, based on the latest ergonomic findings, to help you work in a comfortable and ergonomically low-risk environment. Also, international regulations and guidelines are included from the European Community Display Screen Equipment directive and ISO 9241 to ensure that the information presented is applicable worldwide. Please be aware that the quoted dimensions are for an average person. They may need to be adjusted to your individual physical characteristics. For example: if you are an extra tall person, your work surface may need to be higher than the range listed. Prior to using any Hewlett-Packard equipment, study these instructions and suggestions and consult the bibliography at the end of this section. If, during use of this or any other equipment, you experience pain or discomfort, stop work and review this section of the User’s Guide. Should the discomfort return, discontinue use of the equipment and consult a doctor as soon as possible.

Repetitive Strain Injury

Because your safety and comfort is our primary concern, we strongly recommend that our equipment be used in accordance with ergonomic standards and recommendations. Recent literature suggests that there may be a relationship between injury to soft tissues, especially in the hands and arms, and the prolonged use of keyboards or other equipment requiring repeated motions of the hands and forearms. Literature also suggests that there are many other risk factors which may increase the chance of such soft-tissue injury, commonly called Repetitive Strain Injury.

16 English

2 Using Your PC

Working in Comfort

Questions and Answers

What is RSI? Repetitive Strain Injury (RSI - also known as cumulative trauma

disorder or repetitive motion injury) is a type of injury where soft tissue in the body, such as muscles, nerves, or tendons, become irritated or inflamed. In an extreme case, this irritation can lead to permanent tissue damage. RSI has been a reported problem for workers performing specific tasks such as assembly line work, meat packing, sewing, playing musical instruments, and VDT work. It may also result from other activities such as carpentry, knitting, housework, gardening, tennis, wind surfing, and lifting children.

Why is it important for me to exercise care in how I set up and use my equipment?

Some people who use VDTs experience physical discomfort during their use. Sometimes this discomfort leads to a repetitive strain injury. Setting up and using equipment properly can help to minimize this discomfort. Use your equipment in an appropriate way. Well-designed and adjusted equipment may not be sufficient to eliminate all potential problems. How you perform your VDT activities is also important.

What causes RSI? RSI is caused by any demanding activity that exceeds the ability of the

body to do work. Common factors that are associated with RSI include too many uninterrupted repetitions of an activity or motion, performing an activity in an awkward or unnatural posture, maintaining static posture for prolonged periods, failing to take frequent short breaks, and stress. Also, certain medical conditions such as rheumatoid arthritis and diabetes may contribute to RSI.

What should I do if I start to experience RSI symptoms or discomfort?

By following the guidance on proper equipment and work environment set up and use, the risk of developing RSI can be minimized. However, if you are experiencing any discomfort, seek professional medical advice immediately. Typically, the earlier a problem is diagnosed and treated, the easier it may be to resolve.

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2 Using Your PC

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Installing Your Display

Most HP displays come with a tilt and swivel feature that makes it easy to adjust the screen position. If your display does not have this feature, consider acquiring an accessory to provide this capability. The optimum distance between the eyes and the screen depends on the size of the displayed characters.

• Optimum readability is generally considered to be 21 minutes of arc.

This corresponds to a character size of 3.7 mm (0.15 in) at a viewing distance of 60 cm (24 in).

• If your eyes are closer to the screen than 50 cm (20 in) undue stress

may occur: Most people prefer a viewing distance of approximately 60 cm (24 in).

• The maximum viewing distance is usually limited by the character

size and the available space on the desk top.

The top of your display screen should be at or slightly below eye level. This will keep you from looking down more than 15 to 20 degrees to see the center of the screen. You should not have to look down more than 60 degrees for normal work tasks, such as typing or reading.

Ideally the screen should be positioned perpendicular to your line of sight. In case of undesirable reflections, tilting the screen forward slightly usually solves the problem. However, if this is not sufficient, it may be necessary to change the position of the display on the desk, or change the location of the desk.

If this still does not correct the problem, try a good quality anti-glare filter, or a screen hood.

Keep the contrast and brightness adjusted to the level that is most comfortable for you. High contrast and low brightness is usually the preferable combination. Since build up of screen dirt is gradual and therefore often overlooked, don't forget to clean the screen on a regular basis.

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What is Displayed on the Screen

Text should be easy to read. To help ease eye strain, try to adjust text attributes to make reading the display as easy as possible (adjust such attributes as character size, spacing, and color).

NOTE The ISO 9241 and ANSI/HFS 100-1988 standards give ample technical

recommendations on how to achieve good readability.

If the image on your screen is not stable, the display may require repair or adjustment.

When possible, use a program that has a simple "machine/user interface". Also, screen information should be displayed in a structured and well organized way.

Using a Document Holder

A document holder may make it easier to transfer information from a document to the screen (or if you need to read while using your system).

If using a document holder, it should be at the same distance from your eyes as the screen, next to the screen, and at the same height as the screen. An alternative location preferred by some people is to locate the document holder between the screen and keyboard.

To help reduce stress on your neck and prevent eye fatigue, keep the back and forth movement of your head and eyes to a minimum while using a document holder.

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2 Using Your PC

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Your HP Keyboard

Your HP keyboard has a long cable so you can place it in the position most comfortable for you while you are using the system.

The keyboard has a low profile to prevent excessive bending of your wrists while typing. Literature suggests that you should not bend your wrists more than 10 degrees up or down, or more than 10 degrees sideways. Keep your wrists straight by moving your entire hand and forearm over to use the function keys or numeric keypad.

Your HP keyboard may have a kickstand which can be opened or closed to raise or lower the keyboard angle. If your elbows are at about the same level as the work surface, then you may choose not to use the kickstand. If your elbows are below the work surface, you may wish to raise the back of the keyboard by using the kickstand. The point is to make sure that your hands are in a "neutral" or flat position when you use the keyboard. This means that your forearms, wrists, and hands should be in straight line.

You may use a wrist rest to help keep your wrists in a more comfortable and neutral position. If you use a wrist rest, ensure that it is flush in height with the front edge of the keyboard, and rounded or padded. Try not to rest your wrists on a sharp edge, such as a desk edge, when typing.

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2 Using Your PC

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It is recommended that you place your keyboard in front of the screen or document holder (whichever is viewed the most).

If you use a mouse or trackball, position it close to the keyboard so you do not have to stretch while using it.

It is not necessary to type with very much force. Use of too much force can place unnecessary stress on your body, including tendons and muscles in your hands, wrists, and forearms, and increase risk of discomfort or injury.

Your Desk

Sufficient desk space should be available to allow you to set up your equipment in a convenient, comfortable arrangement. Recommended workstation desk space is 160 by 80 by 90 cm (63 by 32 to 36 inches). Depending on the nature of your work, you may need a smaller or larger work surface.

To minimize reflections and glare (and thus eye discomfort), the surface of the desk should be non-reflective (matt).

Ideally, the work top height should be adjustable. Recommended range is 66 to 77 cm (26 to 30 inches). If the desk top height is fixed, it should be between 72 and 75 cm (28.5 to 29.5 inches).

There should be at least 6 cm (2 inches) of space between your thighs and the desk top. If the desk has a "kneehole" it should be at least 58 cm (23 in) wide, 65 cm (25.5 in) high, and 60 cm (24 in) deep.

If possible, choose a desk with cable management capabilities. This will keep your cables and wires orderly, off the floor, and out of the way.

Your Chair

Your chair should have a stable base (for example: five legs with casters). It is important that the casters be matched to the type of floor in your workspace (that is, hard surface or carpet).

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2 Using Your PC

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The chair must provide a comfortable sitting position.

• You should be able to easily adjust the height. Minimum range should

be 40 to 52 cm (15.5 to 20.5 in) as measured from the floor.

• It should have a back support that is adjustable in both height and tilt

(0 to 30 degrees backwards). It is important that your lower back be correctly supported (lumbar curve of the back).

• You should be able to freely swivel from side to side.

• The front of the seat should be curved (“waterfall” edge), and the

chair fabric should be breathable.

If your chair has armrests, they should be fully adjustable. The arms should not interfere with adjusting the chair or moving it close to the desk.

Adjust the chair so that the work surface is at elbow height.

If the chair has an adjustable seat pan, inclining the seat slightly forward will transfer some of the pressure from the spine to the thighs and feet. This will relieve spine fatigue.

Use a chair with an adjustable lumbar (back) support, which can be moved up and down. Adjust the back of the chair so that the part that curves outward (towards the front of the chair) corresponds to the part of your lower back that curves inward. (Portable lumbar cushions are also available at medical and office supply houses.)

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Adjust the angle of the back rest and seat tilt so that your back is erect or angled slightly backward (90 to 110 degrees).

Some people feel more comfortable up to a 135 degree angle.

2 Using Your PC

Working in Comfort

Your Posture

While sitting at your workstation, your back should be erect or angled slightly backwards. Your back should be supported by the backrest.

Your arms should be relaxed and loose, elbows close to your sides, with the forearms and hands approximately parallel with the floor.

Your wrists should be as straight as possible while using the keyboard, mouse, or trackball. They should not have to be bent upward, downward, or to either side more than 10 degrees.

Your thighs should be horizontal or bent slightly downward. Your lower legs should be near a right angle to your thighs. Your feet should rest comfortably on the floor (flat). If necessary, use a footrest to get into a comfortable position.

Your head should be upright or tilted slightly forward (but not more than 15 degrees).

Avoid working with your head or trunk twisted in an unnatural position.

Change your position frequently to avoid fatigue.

Your Workspace and Work Environment

To prevent muscle stiffness, you must have enough space to move around and vary your position. Do not remain in one position for extended periods of time.

For better eye relief, the ceiling, walls, and floors should have a medium level of reflectance (approximately 75%, 40%, and 30% respectively). Try to avoid excessive contrast between the screen and its surroundings.

The work environment should be as quiet and free of distraction as possible (background noise preferably below 55 dBA).

Where possible, relative air humidity should be in the range of 40 to 60%.

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2 Using Your PC

Working in Comfort

The recommendation for room temperature is 19 to 23 degrees C (66 to 73 degrees F). If possible, adjust the temperature for whatever is comfortable to you.

The workplace should be well ventilated (as with any indoor environment).

Lighting

Lighting in your area should allow easy reading of documents and keyboard legends.

Recommended levels are:

• Not too bright. Values over 1000 lux (100 foot candles) are

considered to be too bright.

• Recommended value is between 300 and 500 lux (30 to 50 foot

candles).

• For work on the screen, 300 lux (30 foot candles) is enough for most

work.

• When documents are to be read, 500 lux (50 foot candles) is

recommended.

If more light is needed for a particular task, use an individual lamp ("task lighting") rather than increasing the general lighting.

Incoming light should be shielded or diffused to prevent glare and distracting reflection. In cases where strong sunlight is a problem, curtains, adjustable shades, or display hoods are recommended.

If possible, try not to position the display in front of windows where glare, high contrast, and reflections will interfere with your screen presentations. Try to position the display so the screen is at a right angle to the window.

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Further Suggestions

• Have your eyes checked on a regular basis and ensure your eyeglass

prescription is suitable for working on a display screen.

• Look away from the screen from time to time to help reduce eye

strain. Focus on distant objects briefly. Also, blinking periodically helps lubricate the eyes.

• Avoid holding your muscles tensed for long periods of time. Keep

your fingers and body relaxed.

• Changing tasks frequently will help prevent muscle stiffness. For

example: alternating between using the keyboard, writing, filing, and moving around in your work environment, helps keep muscles loose.

• When prolonged screen work is required, take frequent short breaks.

As a rule of thumb, a five or ten minute break every hour is a good idea. Short frequent breaks are more beneficial than longer less frequent breaks. Data shows that people who work for long lengths of time without a break are more prone to injury.

• Occasionally stretch the muscles in your hands, arms, shoulders,

neck and back. You should stretch at least as often as you take your breaks, that is, at least once per hour.

• Discomfort, if any, may be alleviated by use of alternative ergonomic

designs and accessories such as: ergonomic personalized chairs, wrist rests, keyboard trays, alternative input devices, nonprescription eye glasses, glare screens, and more. Seek additional information from the sources available to you, including your employer, doctor, local office supply store, and the bibliography provided at the end of this section.

• If you experience any discomfort, discontinue use and see a doctor

as soon as possible. If you want additional information on VDT setup, ergonomics and related topics, consult your employer and the sources listed at the end of this section.

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Summary Recommendations

The recommendations in the following illustrations are drawn from the latest available international ergonomic standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988.

Do not tilt your head forward by more than 15 degrees, and try not to turn your head toward the side.

Make sure frequently used equipment is within easy reaching distance from your body. For example, if you are primarily using the keyboard, place it directly in front of you, not to the side. If you are primarily using the mouse, place it in front of your hand or arm.

If you are using both a mouse and a keyboard, place them both at the same work surface height.

Adjust your seat height, work surface or both to position the surface at approximately elbow height.

Place your display so that the top of the screen is at or slightly below eye level (but no more than 15 degrees).

If a wrist rest is used, the height should be flush with the front edge of the keyboard.

Make sure there is sufficient room under the work surface for your legs.

If after adjusting your chair, you cannot rest your feet comfortably on the ground, use a footrest, preferably adjustable in height and angle.

Remember to occasionally shift position and move your body. Keeping your body “locked” in one position for a long period of time is unnatural and stressful.

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Make sure your arms and elbows are relaxed and loose, with your upper arm perpendicular to the floor or slightly forward (no more than 30 degrees).

Keep your elbows close to your sides (less than 20 degrees away from your body).

Keep your forearms and hands approximately parallel with the floor. (Elbows bent between 70 and 115 degrees).

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Bibliography of Articles for More Information

1 Caisse Nationale d’Assurances: “Le travail a l’écran de visualisation”,

Lucerne (Switzerland), 1991.

2 Bayerisches Staatsministerium für Arbeit: “Arbeiten mit dem

Bildschirm - aber richtig!”, Max Schick GmbH, Munich, 1992.

3 U.S. Department of Labor/Occupational Safety and Health

Administration: “Ergonomics: the study of work”, U.S. Government Printing Office, Washington D.C., 1991.

4 International Standards Organization: “ISO 9241: Ergonomic

requirements for office work with visual display terminals (VDTs)”, Geneva, 1992.

5 Eric Granjean: “Ergonomics in Computerized Offices”, Taylor &

Francis, London, 1987.

6 European Community: “Council directive of 29 May 1990 on the

minimum safety and health requirements for the work with display screen equipment”, Directive 90/270/EEC, Brussels, 1990.

7 U.S. Department of Labor/Occupational Safety and Health

Administration: “Working safely with video display terminals”, U.S. Government Printing Office, Washington D.C., 1991.

8 Swedish National Board of Occupational Safety and Health: “Work

with Visual Display Units (VDUs)”, Ordinance AFS 1992:14, Stockholm, 1992.

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Configuring Password Security

You can set two passwords, which can be used to provide two levels of protection for your PC.

User Password The User Password provides these security features:

• a power-on password prompt to prevent your PC being started in

your absence

• a keyboard lock timer which you can use to lock your PC after a

specified number of minutes of keyboard inactivity

• screen blanking to conceal confidential data when the PC is locked.

2 Using Your PC

System Administrator Password

Set the System Administrator Password to protect the PC’s configuration in Setup. The PC can be started, but the System Administrator Password must be entered before any Setup options (except User Preferences) can be modified.

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2 Using Your PC

Configuring Password Security

Setting a Password

1 Turn on the PC and the display.

If the PC is already turned on, exit all applications and then press

and to restart the PC.

Delete

2 When

<Setup=F2> appears on the screen press .

3 The PC’s Setup program will appear.

HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off

Date (Year/Month/Day) . . . . . . . . 1996 / 01 / 01

Time (Hour/Minute/Second) . . . . . . 09 : 10 : 35

HP VECTRA XU 6/xxx

<Setup=F2>

CONFIGURATION SUMMARY

System BIOS Version . . . . . . . . xx.xx.xx

MILLENNIUM Video Board . . . . . . VRAM: 2.0 MB, Version: xxx-x

Processor . . . . . . . . . . . . . Pentium(TM) Pro, xxx MHz

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Configuring Password Security

4 Use the or key to move the highlight to the

User Password line.

HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off

USER PREFERENCES

Operating System . . . . . . . . . Windows NT

User Password . . . . . . . . . . . Not Set

5 To set your User Password, press once.

a Type your password and press . b Type your password and press again.

2 Using Your PC

The screen displays

User Password . . . . . . . Set

6 If you wish to erase your Password, press twice.

If you only want to set a password, press the key now to save your password and exit SETUP.

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Your CD-ROM drive may be different from the drive shown here — the Headphones Socket and Volume Control may not be present.

2 Using Your PC

Using Your CD-ROM Drive

Your CD-ROM drive reads information or programs on a Compact Disc (CD). It cannot record to a CD. To learn how to access information stored on a CD, refer to the documentation supplied with the CD.

5 4

2 1

1. Open/Close Button Opens or closes the CD-ROM drawer.

2. Emergency Eject Used to open the CD-ROM drive mechanically when the power supply is off.

3. Door Protects the CD-ROM drive from dust contamination and accidental damage.

4. Busy Indicator Glows when the drive is ready and when the drive is busy.

5. Volume Control Adjusts the volume of music played through headphones connected to the CD-ROM drive.

6. Headphones Socket Lets you listen to music CDs by connecting headphones directly to the CD-ROM drive using a stereo mini-jack. (This does not cut out the speakers.) Adjust the volume using the Volume Control, and not using the audio software.

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2 Using Your PC

Using Your CD-ROM Drive

WARNING To avoid electrical shock and harm to your eyes by laser light, do not

open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by service personnel only. Do not attempt to make any adjustment of the unit.

Loading a CD

1 Press the Open/Close button to open the CD drawer.

2 Place the CD, label side facing up, in the recess in the drawer.

3 Press the Open/Close button to close the drawer. The drawer can

also be closed by gently pushing the drawer back into the drive.

4 To remove the CD, press the Open/Close button to open the drawer.

Remove the CD. Press the Open/Close button to close the drawer.

Ejecting a CD When the Open/Close Button is Disabled

If the Open/Close button is disabled by software or a power failure, use this procedure to remove a CD:

1 Turn off the PC.

2 Insert a straight rod (for example, a straightened paper clip) into the

emergency eject hole next to the Open/Close button. The drawer should eject by about 15mm.

3 Pull out the drawer by hand until the CD can be easily removed.

4 Remove the CD. 5 Push the drawer gently back into the drive.

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2 Using Your PC

Tips for Using Your PC

If you want to: You need to:

1 Install hardware accessories. Refer to chapter 3 “How to Install Accessories

Inside Your PC”.

2 Configure hardware accessories. Refer to chapter 3 “How to Install Accessories

Inside Your PC”.

3 Install new applications, and set up and use

an application.

4 Make more disk space available. Delete unnecessary files and increase disk space

5 Make more memory available. Install more main memory. Refer to chapter 3.

6 Display more colors. Install more video memory. Refer to chapter 3.

7 Stop anyone from starting the PC in your

absence.

Read the manuals supplied with the application software.

by using a disk compression program. Install a larger disk drive.

Run the built-in Setup program and set a Password. Refer to this chapter for details.

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How to Install Accessories Inside Your PC

This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.

Internal Mass Storage Devices

3 How to Install Accessories Inside Your PC

Supported HP Accessories

This chapter describes how to install memory, mass storage devices, and accessory boards in your computer.

Main Memory Upgrades (ECC, 60 ns):

32 MB (2 × 16 MB), order D3555A 64 MB (2 × 32 MB), order D3554B 128 MB (2 × 64 MB), order D3540A

Mounting Trays:

3.5-inch disk drive trays, 5-pack, order D2037A

Rails for Front Access Devices:

5.25-inch disk drive rails, order D2880A

3.5-inch disk drive rails, order D3566A

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Front Access Drives, for example:

3.5-inch 1.44 MB flexible disk drive (one third height), order D2035B

5.25-inch 1.2 MB flexible disk drive (half height), order D2881B

Contact your dealer for an up-to-date list of supported devices.

Up to six accessory boards can be installed:

three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot

3 How to Install Accessories Inside Your PC

Supported HP Accessories

WARNING For your safety, never remove the computer’s cover without first

removing the power cord and any connection to a telecommunications network. Always replace the cover before switching on the computer.

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3 How to Install Accessories Inside Your PC

Removing and Replacing the Cover

1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and

display. Disconnect any telecommunication cables from the computer.

Disconnect the power cords

3 If necessary, unlock the cover using the key provided with the

computer (the lock is on the back of the computer).

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Removing and Replacing the Cover

4 Lift the two securing latches at the front of the computer.

Lift the securing latches

5 Slide the cover forward until it is clear of the computer.

If you have difficulty removing the cover, try pushing gently against the CD-ROM drive with your thumbs as you pull the cover towards you

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Slide the cover clear of the computer

3 How to Install Accessories Inside Your PC

Removing and Replacing the Cover

Replacing the Cover after Installing Accessories

1 Check that you have installed all your accessories (and removed a

plastic panel from the front of the cover, if you installed a disk drive in a front shelf).

2 Check that all internal cables are safely routed. 3 Check that the cover is unlocked and the latches are outwards.

4 Place the cover in front of the computer and ensure that the two lips

at the bottom of the case slide onto the two rails at the base of the computer.

Slide the cover into position

Check that the lips at the bottom of the case slide onto the rails at the base of the computer

5 Slide the cover into position.

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3 How to Install Accessories Inside Your PC

Removing and Replacing the Cover

6 Push the two latches at the front of the cover downwards until they

click into position.

Lock the cover (at the back of the computer)

7 If required, lock the cover using the key. 8 Reconnect all cables and power cables.

Push the latches down to secure the cover

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3 How to Install Accessories Inside Your PC

Moving the Power Supply

You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 38). 3 Unscrew the two self-retaining screws at the back of the power

supply.

Unscrew the self-retaining screws

WARNING To avoid electrical shock, do not open the power supply.

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3 How to Install Accessories Inside Your PC

Moving the Power Supply

4 Slide the power supply out of the computer until it stops—the power

supply unit remains connected to the computer.

Slide the power supply unit clear of the computer

Replacing the Power Supply after Installing Accessories

1 Check that all internal cables are safely routed.

2 Slide the power supply back into the computer.

Power Supply

3 Tighten the two self-retaining screws.

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3 How to Install Accessories Inside Your PC

Installing Memory

Main Memory Modules

Your PC is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 512 MB. Main memory upgrades are available in pairs of 16 MB, 32 MB or 64 MB.

Memory modules must be installed in identical pairs of the same size and same type (a pair of ECC or a pair of non-ECC) from bank A, up to bank D. For a list of available memory modules, refer to the beginning of this chapter.

Error correcting will be disabled if any non-ECC memory is installed.

CAUTION Static electricity can damage electronic components. Turn all

equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.

To install a pair of main memory modules: 1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 38). The location of the

memory modules is shown here.

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3 How to Install Accessories Inside Your PC

Installing Memory

3 Slide each memory module into the slot at 90° to the system board

(hold the memory module with the cutouts closest to the processor).

Slide the memory module into the slot at 90

Push the module until the retaining clips click into position

4 Firmly press each memory module completely into the connector

until the retaining clips click into position.

5 Repeat this procedure for each pair of memory modules you are

installing.

6 Install any other accessories before replacing the cover (see page

38). Reconnect all cables and power cords.

Completing the Main Memory Installation Procedure:

1 Switch on the PC. When Error 0250 appears (indicating that the

Power-On-Self-Test has detected a change in your memory configuration) follow the displayed instructions to run the Setup program.

2 Check that Setup has automatically detected and configured the

Memory Size fields. Ensure the TOTAL memory is correct. If it is

incorrect, check that you have correctly installed the memory modules.

3 Set the extended memory limit field to

for i286 processors (or earlier processors) that cannot work with more than 16 MB total memory.

4 Press to save and exit the Setup program.

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Y if you use software designed

3 How to Install Accessories Inside Your PC

Installing Memory

Installing More Memory on the MGA Video Adapter

If you need to have more video memory to display more colors, higher resolutions, or for increased speed, you can install more video memory on the MGA Video Adapter (order D3557A, 2 MB WRAM upgrade). Some of the available video resolutions are listed below (refer to chapter 5 for more detailed information on video resolutions).

Resolution: Video memory required for these colors:

256 colors (8 bpp)

640 x 480 2 MB

800 x 600 2 MB

1024 x 768 2 MB 4 MB

1280 x 1024 2 MB 4 MB 8 MB

64 K colors hi-color (16 bpp)

16.7 M colors true-color (24 bpp)

16.7 M colors true-color (32 bpp)

CAUTION Static electricity can damage electronic components. Turn all

equipment OFF. Don’t let your clothes touch the accessory. Handle the accessory as little as possible and with care.

To install a video memory module: 1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 38).

3 Remove the MGA video adapter from the accessory slot and place it

on a static-free flat surface.

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3 How to Install Accessories Inside Your PC

Installing Memory

4 Install the memory module on the MGA video adapter.

5 Replace the MGA video adapter in the computer. 6 Install any other accessories before replacing the cover (see page

38). Reconnect all cables and power cords.

Completing the Video Memory Installation Procedure

1 Switch on the PC.

2 Check that the Setup program has detected and configured the

Video memory.

NOTE If you need to use a special video driver for your application, you may

be asked to insert the CD-ROM or diskette containing the driver.

Video Adapter accessories available from other sources

Additional accessories, including memory upgrades and a video MPEG module, are available for your video adapter. However, these accessories cannot be ordered from HP. Contact your dealer for more details about these accessories.

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3 How to Install Accessories Inside Your PC

Installing Accessory Boards

The PC has six accessory board slots:

• Slot AT 1 (the bottom slot) for full-length 16-bit ISA boards

• Slot AT 2 for full-length 16-bit ISA boards

• Slot AT 3/PCI 4 for either a full-length 32-bit PCI or a 16-bit ISA

board

• Slot PCI 3 can be used for a full-length 32-bit PCI board

• Slot PCI 2 for a full-length 32-bit PCI board

• Slot PCI 1 (the top slot) for a full-length 32-bit PCI board.

Configuring Accessory Boards with Plug and Play

Plug and Play is an industry standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. Accessory boards which support the Plug and Play standard can be detected and configured automatically by your PC.

Your PC has configurable support for Plug and Play in the system BIOS. When you start your PC, the Plug and Play system BIOS can detect automatically which hardware resources (IRQs, DMAs, memory ranges, and I/O addresses) are used by the system-based components.

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3 How to Install Accessories Inside Your PC

Installing Accessory Boards

Operating System Support for Plug and Play

Configuring Setup for Windows 95

Plug and Play is not supported by all operating systems (OS). Use this table to check the level of support provided by your OS.

Your Operating System Level of Support for Plug and Play

Windows 3.11 Supported by ISA Configuration Utility (ICU)

Windows 95 Full support (integrated in OS)

Windows NT None

OS/2 Warp Support for PCMCIA cards only

SCO Unix None

NextStep None

Solaris None

Configuring Plug and Play with the Setup program

You can use the Setup program to select the level of support provided by the system BIOS for Plug and Play-compatible accessory boards.

1 Turn on the PC and press when <Setup=F2> appears.

2 Highlight the

select

Bootable Only.

PnP Board Activation line and use or to

When

Bootable Only is selected, the BIOS will automatically

configure any bootable Plug and Play accessories, and Windows 95 will automatically configure all remaining Plug and Play accessories. However, if you install a non-Plug and Play accessory board, you must use the Add New Hardware wizard to determine a conflict-free setting for the board.

3 Press to save your selection and exit from the Setup program.

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3 How to Install Accessories Inside Your PC

Installing Accessory Boards

Configuring Setup for Other OS

Plug and Play ISA Accessory Boards

Non-Plug and Play ISA Accessory Boards

1 Turn on the PC and press when <Setup=F2> appears.

2 Highlight the

select

When initialized by the BIOS. However, you will need to determine a conflict-free setting for the board.

3 Press to save your selection and exit from the Setup program.

Full.

Full is selected, all Plug and Play accessories will be

PnP Board Activation line and use or to

Configuring Accessory Boards with Windows 95

Windows 95 can detect and automatically configure Plug and Play accessories if program.

You must run the Add New Hardware wizard to configure non-Plug and Play accessories. The Add New Hardware wizard can identify automatically many accessory boards.

If the Add New Hardware wizard does not recognize the accessory board, you can manually select the accessory board from a list of supported products. Windows 95 is preloaded with configuration details for many non-Plug and Play accessory boards.

PnP Board Activation is not set to Full in the Setup

Windows 95 will determine the recommended settings for each ISA non-Plug and Play board you want to install. These settings may be different from those recommended by the accessory board’s manufacturer. In this case, the board’s jumper settings and driver options must be altered.

To run the Add New Hardware wizard:

1 Click the Start button on the Windows 95 task bar.

2 Point to Settings. 3 Double-click Add New Hardware.

4 Follow the instructions provided by the Add New Hardware wizard

to configure the accessory board.

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3 How to Install Accessories Inside Your PC

Installing Accessory Boards

Installing the Board

1 Before installing the board, turn to page 48 for important Plug and

Play configuration information.

NOTE PCI boards are configured automatically when installed in the PC.

2 Disconnect the computer’s power cord and any telecommunications

cable.

3 Remove the computer’s cover and power supply (see pages 38 and

43).

4 Find a free slot. ISA boards should be installed in the lowest available

slot and PCI boards in the highest available slot to ease cable routing.

Some boards may have preferred locations and special installation instructions detailed in their manuals.

5 Unscrew and remove the slot cover. Store it in a safe place.

If the slot cover is tight, loosen the screws on the adjacent slots.

Unscrew and remove the slot cover

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3 How to Install Accessories Inside Your PC

Installing Accessory Boards

6 Hold the board horizontally by its “top” edge. Slide it into the board

guide of the chosen slot. Do not bend the board.

Slide the accessory board into position

7 Align the board’s connector with the slot’s socket. Firmly press the

board into the socket. Ensure the board’s connector engages completely with the socket and does not touch components on other boards.

8 Secure the board by replacing the slot cover screw.

If you loosened the screws on adjacent slots, tighten them.

Secure the board in position

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3 How to Install Accessories Inside Your PC

Installing Accessory Boards

9 If you install a VESA-standard video accessory board that uses the

MGA video adapter, connect the accessory board’s cable to the VESA pass-through connector on the MGA adapter board.

VESA Pass-Through Connector

10 Install any other accessories before replacing the cover (see page

40). Reconnect all cables and power cords.

Completing the Installation of an ISA Accessory Board

If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must run the Setup program and reserve the IRQ for the accessory board. This allows PCI devices to be automatically configured.

1 Turn on the PC and press when

2 Highlight the

IRQ field you want to change, for example IRQ 11.

3 Press or to make the IRQ available for PCI (

PCI

) or make it unavailable for PCI (Used by an ISA Board).

<Setup=F2> appears.

Available for

4 Press to save any changes you made and exit the SETUP

program.

NOTE You should always leave at least one IRQ available for use by the

integrated PCI devices.

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

If you need extra mass storage space for your application software, you can install additional mass storage devices.

The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access disk drives and hard disk drives).

Your computer is supplied with one 3.5-inch flexible disk drive and a CD-ROM drive. If your computer is supplied with a hard disk, the hard disk will be installed in the first internal shelf.

two internal shelves for 3.5-inch hard disks

two shelves for 3.5-inch disk drives

three shelves for 5.25-inch disk drives

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

Installing a Hard Disk Drive

The computer has an integrated SCSI controller and an integrated Enhanced IDE controller.

• The Enhanced IDE controller supports up to four IDE devices:

❒ two IDE devices can be connected to the Primary Channel cable

(connected to the grey connector on the system board)

❒ two IDE devices can be connected to the Secondary Channel

cable (connected to the red connector on the system board)

• The SCSI controller supports up to seven SCSI devices

(up to four SCSI devices can be connected to the internal SCSI cable).

Before Installing an IDE Hard Disk

Before Installing a SCSI Hard Disk

NOTE You do not need to select a SCSI address for Plug and Play SCSI hard

Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.

If you are installing an additional SCSI drive you must select a SCSI address for the new drive. SCSI addresses range from 0 to 7, with SCSI address 0 used by the first SCSI drive and SCSI address 7 reserved for the integrated SCSI controller.

disks (SCSI hard disks that support the SCAM protocol).

You should assign an unused SCSI address to the second SCSI hard disk drive (for example, SCSI address 1).

The SCSI address is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI address.

Some SCSI disk drives may have termination resistors that must be removed or disabled before installation in your computer. Refer to the drive’s installation guide for more details and to see if there is a special installation procedure to follow.

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

Installing a Hard Disk Drive in an Internal Shelf

NOTE Hard disk drives ordered from HP are supplied with a mounting tray.

If you order your drive from another supplier, you may need to order a mounting tray from HP. You should order product number D2037A (3.5-inch hard disk mounting tray).

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 38). 3 Slide the power supply out to improve access to the drive (see page

42).

4 Install the drive in the first or second internal shelf.

If you install the drive in the first (uppermost) shelf:

Align the drive (upside down) with the hinges on the shelf, then insert it into the hinges

If you install the drive in the second shelf:

Align the drive with the slots in the shelf, then insert it carefully, as shown here

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

5 If the drive is being installed in the first shelf, rotate the drive into

position.

Rotate the drive into position

6 Secure the drive using the screw provided.

Secure the drive

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

7 Locate the appropriate data cable for the hard disk drive.

IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.)

NOTE A second IDE cable is in a bag supplied separately with your PC.

SCSI drives can be connected to any free connector on the SCSI cable

Power Cable

8 Connect the power cable and the data cable to the rear of the drive.

(The connectors are shaped to go in one way only.)

Data Cable

9 Install any other accessories before completing the installation.

10 Turn to page 62 to complete the installation.

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

Installing a Hard Disk Drive in a Front-Access Shelf

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 38).

3 Slide out the power supply to provide better access to the disk drive

cables (see page 42).

4 Unscrew and remove an unused drive tray.

Remove the drive tray

Set the drive on the tray

5 Mount the drive on the tray as shown below.

Fix the drive to the tray

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

6 Slide the drive tray into the drive shelf and secure it.

7 Locate the appropriate data cable for the disk drive.

IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.)

Slide the drive tray into the drive shelf

NOTE A second IDE cable is in a bag supplied separately with your PC.

SCSI drives can be connected to any free connector on the SCSI cable

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

8 Connect the data and power cables to the rear of the device. (The

connectors are shaped to go in one way only.)

Data Cable

Power Cable

9 Slide the power supply back into position, and tighten its self-

retaining screws (see page 43).

10 Install any other accessories before replacing the cover and

completing the installation.

11 Turn to page 62 to complete the installation.

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

Completing the Installation of a Hard Disk Drive

When a SCSI Drive is Installed

1 Switch on the computer.

2 When the SCSI BIOS initialization messages are displayed, check

that the details for the new SCSI drive have been correctly detected.

Refer to the operating system documentation for information on formatting a drive.

When an IDE Drive is Installed

1 Switch on the computer.

2 When an error message appears, follow the instructions provided by

the Error Message Utility. When prompted, press to run the Setup program.

3 In the

section, check that the details for

IDE Primary Channel (or IDE Secondary Channel)

Device 1 (or Device 2) have

been correctly detected by the Setup program.

4 Press to save and exit Setup.

Refer to the operating system documentation for information on formatting a drive.

NOTE If an IDE drive is removed, switch on the computer and follow the

instructions displayed by the Error Message Utility. When prompted, press to run the Setup program and select

None or SCSI for the

missing drive.

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

Installing a Drive in a Front-Access Shelf

These instructions explain how to install a drive (such as a disk drive, a CD-ROM drive, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions.

Before Installing an IDE Device

Before Installing a SCSI Device

NOTE You don’t need to select a SCSI address for Plug and Play SCSI devices

Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.

If you are installing a SCSI device (for example, a tape drive) you must select a SCSI address for it. SCSI addresses range from 0 to 7, with SCSI addresses 0 and 1 usually used by the SCSI hard disk drives. SCSI address 7 is reserved for the integrated SCSI controller.

(SCSI devices which support the SCAM protocol).

You should assign an unused SCSI address to the new SCSI device (for example, SCSI address 2).

The SCSI address is usually configured with jumpers on the SCSI device. Refer to the installation guide supplied with the device for information on selecting a SCSI address. Note that the device may be preconfigured for SCSI address 2 or 3 by default.

Some SCSI devices may have termination resistors that must be removed or disabled before installation in your computer. Refer to the device’s installation guide for more details and to see if there is a special installation procedure to follow.

NOTE Drives ordered from HP are supplied with mounting rails. If you order

your drive from another supplier, you may need to order drive mounting rails from HP. You should order product number D2880A for 5.25-inch disk drive rails or product number D3566A for 3.5-inch disk drive rails.

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 38). 3 Slide out the power supply to provide better access to the disk drive

cables (see page 42).

4 If installing a drive in a 5.25-inch wide shelf, remove the drive tray

and put it in a safe place.

Remove the drive tray if installing a

5.25-inch drive

Slide the drive

into position Secure the drive in position

Mounting Rails

5 Slide the drive into the shelf.

6 Secure the drive in position using the screws provided with the drive.

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Flexible Disk Drive Cable

SCSI devices can be connected to any free connector on the SCSI cable

3 How to Install Accessories Inside Your PC

Installing Disk Drives

7 Locate the appropriate data cable for the device.

IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.)

NOTE A second IDE cable is in a bag supplied separately with your PC.

8 Connect the data and power cables to the rear of the device. (The

connectors are shaped to go in one way only.)

Data Cable

Power Cable

9 Slide the power supply back into position, and tighten its self-

retaining screws (see page 43).

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3 How to Install Accessories Inside Your PC

Installing Disk Drives

10 Remove the plastic panel from the cover by pulling the panel from

the left and unhinging its right-hand side. Store the panel in a safe place.

Unclip and lift out the plastic panel

Completing the Installation of an IDE CD-ROM drive

Completing the Installation of a Flexible disk drive

11 Install any other accessories before replacing the cover and

completing the installation.

1 Turn on the computer and press when <Setup=F2> appears.

2 In the Setup program, make sure that the CD-ROM drive has been

detected on the correct IDE channel.

3 Press to save and exit the program.

1 Turn on the computer and press when <Setup=F2> appears.

2 Check that the Setup program has detected the drive in the

Flexible Disk Drives section.

3 Press to save and exit the program.

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Remove the Airflow Guide

3 How to Install Accessories Inside Your PC

Installing a Processor

Some operating systems support a second processor for increased performance. Contact your authorized reseller for up-to-date information.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 38).

3 Remove the airflow guide from above the processor socket.

4 Move the power supply to improve access to the processor socket

(see page 42), then carefully place the PC on its side.

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3 How to Install Accessories Inside Your PC

Installing a Processor

5 Install the VRM module supplied with the processor.

6 Unlock the processor socket and position the processor over it.

7 Insert the new processor into the socket and lock the processor into

place. (Processor can only go in one way.)

Insert the processor into the socket

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Attach the heatsink to the socket

3 How to Install Accessories Inside Your PC

Installing a Processor

8 Place the heatsink on the processor and attach the retaining clips to

the processor socket.

9 Carefully set the PC in the upright position.

10 Slide the power supply back into the computer and tighten the two

self-retaining screws.

11 Replace the airflow guide above the processor socket.

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3 How to Install Accessories Inside Your PC

Installing a Processor

Completing the Installation of a Processor

1 Verify that the system board bus speed switches are correctly

configured for the processor.

1 2 3 4 5 6 7 8

Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 Bus

Speed

Processor Speed

ON OFF ON OFF OFF 60 MHz 150 MHz

ON OFF OFF ON OFF 60 MHz 180 MHz

OFF OFF OFF ON OFF 66 MHz 200 MHz

NOTE If two processors are installed, both must operate at the same bus speed

and processor speed. Refer to the manual supplied with the processor to verify which bus and processor speeds are supported. Note that you must configure your operating system to use the second processor. Some operating systems do not support two processors.

2 Install any other accessories before completing the installation of the

processor.

3 Replace the cover (see page 40).

4 Turn on the computer and check that the new processor is

recognized by the power-on system-test.

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Troubleshooting Your PC and Using the Setup Program

This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program.

4 Troubleshooting Your PC and Using the Setup Program

Solving Problems

If you have a problem with your PC, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance.

If Your PC Does Not Start

If Your PC Has a Hardware Problem

❒ If nothing appears on your display, turn to page 74. ❒ If an error message appears:

• If a System ROM message appears, turn to page 75.

• If a Power-On-Self-Test error appears, turn to page 76.

• If a Power-On-Self-Test error prevents your PC from starting,

turn to page 76.

• If a BIOS message prevents your PC from starting, turn to page

78.

• If an Operating System message prevents your PC from starting,

turn to page 79.

❒ If your display does not work, turn to page 80. ❒ If your keyboard or mouse does not work, turn to page 81. ❒ If your printer does not work, turn to page 82. ❒ If the flexible disk drive does not work, turn to page 83. ❒ If the hard disk does not work, turn to page 83.

• If the hard disk activity light does not work, turn to page 84.

❒ If an accessory board does not work, turn to page 84.

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4 Troubleshooting Your PC and Using the Setup Program

Solving Problems

If Your PC Has a Software Problem

If Your PC Has a Networking Problem

❒ If you have forgotten your passwords, turn to page 85. ❒ If you can’t start the Setup program, turn to page 86. ❒ If the date and time are incorrect, turn to page 86.

❒ If your PC has a 10/100BT LAN adapter, use the network SETUP

utility to troubleshoot your network adapter.

❒ If your PC has a 10/100VG LAN adapter, use the

troubleshoot your network adapter.

To learn if your PC has a BT LAN adapter or a VG LAN adapter, see “Connecting to a Network” on page 5, or see “Viewing the LAN Adapter Type” on page 93.

HPVGSET and SETUP utilities are provided on the “XU/VT

The Drivers and Documentation” CD-ROM and are described in the Network Administrator’s Guide (also on the “XU/VT Drivers and Documentation” CD-ROM).

HPVGSET utility to

If You Cannot Solve the Problem

If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 6 HP Support and Information Services for information on getting help from your HP Reseller or from your nearest HP Customer Support Center.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Does Not Start

If Your Display is Blank and There Are No Error Messages

1 Make sure that all cables and power cords are firmly plugged in.

2 Make sure the power outlet is working.

3 Check that the computer and display are turned on. (The power light

should be illuminated.)

4 Check the display’s contrast and brightness settings.

5 If the PC still does not work:

a Turn off the display, the computer, and all external devices. b Unplug all power cords and cables, noting their positions. c Remove the cover (refer to page 38). d Check that the processor is correctly installed (refer to page 67). e Check that the memory modules are correctly installed (refer to

page 44).

f Check that accessory boards are firmly seated in their slots (refer

to page 48).

g Verify that any switches and jumpers on the accessory boards are

properly set (refer to the manuals that came with each board).

h Check that the switches on the system board are properly set

(refer to page 118).

i Replace the cover (refer to page 40). j Connect all cables and power cords (refer to chapter 1). k Turn on the display and computer.

If your PC still does not start, remove all boards and accessories, except the hard disk drive. Start the PC. If the PC now works, add the boards and accessories one at a time to determine which one is causing the problem.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Does Not Start

If an Error Message Appears

If a System ROM Message Appears

If the following system ROM error message appears:

Cannot display error messages Flash ROM may be defective

the contents of the system ROM are corrupted or incomplete, and you will need to update the system BIOS using the HPInit utility.

Contact your HP reseller (or your HP sales office) to get an HPInit utility diskette and the latest system BIOS for your PC by mail.

NOTE Please specify the model number of your HP Vectra PC when ordering

the HPInit utility and the latest system BIOS. If you have access to a PC with a modem or network connection, which functions correctly, you can retrieve the latest system BIOS from one of the HP Information Services described in chapter 6 HP Support and Information Services.

To update the system BIOS:

1 Insert the HPInit utility diskette in drive A.

2 Switch the computer OFF and then ON, and follow the instructions

until the procedure finishes. Do NOT switch off the computer until the system BIOS update procedure has completed (successfully or not) since irrecoverable damage to the ROM may occur.

3 Remove the HPInit utility diskette. 4 Switch the computer OFF and then ON to initialize the system ROM.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Does Not Start

If an Error is detected by the Power-On-Self-Test

If an error is detected when the PC starts, the Error Message Utility (EMU) is launched.

• Follow the instructions provided by the EMU.

• If prompted by the EMU, press to run Setup and correct the

error (refer to page 90 for information on using Setup).

• Press to continue and ignore the error. (It is recommended that

you fix the error before proceeding, even if the PC appears to start successfully.)

Corrective actions for errors that may prevent your PC from starting are described in the following table.

Power-On-Self-Test Errors that May Prevent Your PC From Starting:

0130, 0241 0280

0250 What you should do:

06xx What you should do:

What you should do: 1 Ensure the configuration stored in CMOS memory has not been cleared

by the system board switch (refer to chapter 5).

2 Run Setup to correct the configuration information. 3 If all the above fail to correct the problem, the system board may need

to be replaced. Contact your service representative.

1 Run Setup and correct the errors highlighted by the Setup program. 2 Ensure the configuration stored in CMOS memory has not been cleared

by the system board switch (refer to chapter 5). Make a written note of the configuration.

3 If the hardware was changed, run Setup to update the configuration

information.

1 Ensure that nothing is pushing down on the keyboard, and that no key is

stuck down.

2 If the problem persists, contact your service representative.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Does Not Start

61xx, 6500, 6510, 6520 8x06

65xx, 66xx What you should do:

8060 What you should do:

910B Explanation:

What you should do: 1 Ensure the memory modules are installed correctly (refer to chapter 3).

2 If this does not fix the problem, initialize the system ROM (refer to “If You

Can’t Start the Setup Program” in this chapter on page 86).

3 If the problem persists, the system board may need to be replaced.

Contact your service representative.

1 Disable all shadowing with the Setup program. 2 If this fails to correct the problem, the system board may need to be

replaced. Contact your service representative.

1 Check that the hard disk drive has not been disabled with the Setup

program.

2 Check that the disk power and data cables are correctly connected (refer

to chapter 3).

1 You connected the flexible disk drive connector B to the disk drive, and

there is no connection to a drive A.

2 Change the flexible disk drive connector to A (refer to chapter 3).

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Does Not Start

BIOS Error Messages that May Prevent Your PC From Starting:

Insert system diskette in drive. Press any key to continue.

Boot program in first sector of diskette is invalid, cannot start from this diskette. Cannot start from hard disk.

Missing operating system

Explanation:

• there is no operating system installed on your hard disk

• there is no operating system on the diskette in drive A

• the hard disk drive is disabled, or not present.

What you should do: Install an operating system on the hard disk or insert a diskette with an operating system, and press any alphanumeric key to continue.

Explanation: There is a problem with the disk drive, or the disk drive is not properly formatted.

What you should do: Insert a diskette with the proper operating system, and press any alphanumeric key to continue.

Explanation: You tried to start the PC but the PC could not find the operating system.

What you should do: Run Setup and make sure the hard disk has been correctly configured

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Does Not Start

System boot process failed. Press any key to try again.

Explanation: You tried to start the PC but the PC could not find the operating system.

What you should do:

• check the diskette contains the operating system

• check the hard disk contains the operating system

• ensure “start from the flexible disk” or “start from the

hard disk” is enabled in Setup

• for a network, ensure “remote start” is enabled in Setup.

Operating System Messages that May Prevent Your PC From Starting:

Non-system disk or disk error

Not ready error reading (or writing) drive x

What you should do: Remove the diskette, or replace it with the proper operating system diskette, and press any alphanumeric key to continue.

Explanation: The device specified in the error message is not ready to accept or transmit data. This could occur if:

• The diskette has not been inserted correctly. If this is the problem, reinsert the diskette and type ‘‘R’’ (for Retry).

• The printer is not working—ensure it is on and ready to print.

• The device has been disabled using Setup.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has a Hardware Problem

This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse.

If Your Display Does Not Work

If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly:

1 Check that the brightness and contrast controls are properly set.

2 Make sure that the display is plugged in and switched ON. 3 Ensure that the display video cable is correctly connected to the

display and to the PC.

4 Switch off the display, and unplug it from the power outlet. Examine

the video cable pins to see if they are bent. If they are, carefully straighten them.

If the display image is not aligned with the screen (usually when you change resolutions), use the display’s controls to center the image. Refer to the display manual for instructions.

If the screens generated by your software applications do not appear correct, check the application’s manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use the HP Setup program (or the MGA Millennium setup program) to select the correct refresh rate.

If the display works correctly during the Power-On-Self-Test (POST), but goes blank when the operating system starts:

• Restart the PC and check that the amount of video memory detected

by the POST is correct. If you have installed extra video memory and only 2 MB is detected, check that the video memory module is installed correctly on the video accessory board (see page 46).

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has a Hardware Problem

If Your Keyboard or Mouse Does Not Work

1 Ensure that the keyboard or mouse is correctly connected.

2 Ensure that the mouse driver supplied with the preloaded software



is installed correctly. (Choose a Logitech

mouse driver for your

operating system.)

3 Clean the mouse ball and rollers as shown in the figure below (use a

non-residual contact cleaner).

Remove the mouse ball

Clean the mouse rollers

Clean the mouse ball

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has a Hardware Problem

If Your Printer Does Not Work

1 Verify that the power cord is plugged into the power outlet and into

the printer.

2 Make sure the printer’s power switch is ON.

3 Check that the printer is on-line.

4 Examine the paper feed mechanism for a paper jam. 5 Verify that you have the correct cable for the printer. Make sure that

it is securely connected to the correct connector (port) on the PC and printer.

6 Make sure that the printer is configured correctly for the PC and for

the application.

a Ensure that the PC’s port has been correctly configured with the

Setup program.

b Make sure the printer is correctly set up for your operating

system.

c Ensure the software application’s “print” menu has been

correctly set up. (Refer to the manual supplied with the software.)

7 Check that the PC’s port is working properly by connecting another

printer to the port.

8 If the printer displays an error message, refer to the printer’s manual

for help.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has a Hardware Problem

If the Flexible Disk Drive Does Not Work

1 Ensure you are using a formatted diskette and it is inserted

correctly.

2 Check you are using a diskette that is the right density. You should

use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette).

3 Check that the flexible disk drive has not been disabled in Setup

(refer to page 90).

a There are two options in the

Security Features section of

Setup which may be used to disable or enable:

• the flexible disk drives

• writing to flexible disks.

b There is one option in the

Start-Up Center which may be used

to disable or enable:

• start (boot) from flexible disks

4 Check that the disk power and data cables are correctly connected

(refer to chapter 3).

5 Clean the flexible disk drive using a “wet-cleaning diskette kit” (this

kit may be purchased from most resellers).

If the Hard Disk Does Not Work

1 Check that the hard disk drive has not been disabled in Setup (refer

to page 90).

• There is an option in the Security Features section of Setup

which may be used to disable or enable the hard disk drives

• the Start-Up Center may be used to disable or enable starting

from a hard disk.

2 Check that the disk power and data cables are correctly connected

(refer to chapter 3).

3 Check that power management has been correctly configured.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has a Hardware Problem

If the Hard Disk Activity Light Does Not Work

If the hard disk activity light does not flicker when the PC is accessing the hard disk drive:

1 Check that the control panel connector is firmly attached to the

system board.

2 Check that the disk power and data cables are correctly connected

(refer to chapter 3).

If an Accessory Board Does Not Work

Perform the following checks:

1 Ensure the board has been firmly installed in the accessory board

slot (refer to chapter 3)

2 Ensure the board is not using memory, I/O addresses, an IRQ, or

DMA channel also being used by the PC. Refer to the board’s manual for details.

3 Check that the PC has been configured correctly in Setup.

4 If the problem persists, contact the accessory board vendor.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has a Software Problem

If You Have Forgotten Your Password

❒ If you forget the User Password and the System Administrator

Password is set and known: 1 Restart the PC. If the keyboard is locked, unplug the power cord

and plug it in again.

2 Wait for the message

<F2=Setup>.

3 Press to start Setup.

4 Type the System Administrator Password to enter Setup.

5 Highlight the

User Password field and set a new User Password.

6 Press to save the new User Password and exit Setup.

❒ If you forget both the User Password and the System Administrator

Password:

1 Switch off the PC and remove the computer’s cover (refer to

chapter 3).

2 Set switch 2 (PSWRD) on the system board switch block to ON

(refer to chapter 5 for the switch location).

3 Replace the PC’s cover and switch on the PC. Allow it to complete

its startup routine.

4 Switch off the PC and remove the cover.

5 Reset switch 2 (PSWRD) to OFF. 6 Replace the computer’s cover (refer to chapter 3).

7 Switch on the PC and allow it to complete its startup routine.

8 Press when prompted to use Setup. 9 Set new User and System Administrator Passwords.

10 Press to save the new passwords and exit Setup.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has a Software Problem

If You Can’t Start the Setup Program

This may happen if the copy of the PC’s configuration stored in memory is corrupted. You will need to erase this bad configuration.

To clear the configuration:

1 Switch off the PC and remove the cover (refer to chapter 3).

2 Set the system board switch 1 (CONFG) on the switch block to ON

to clear the configuration (refer to page 118 for the switch location).

3 Replace the cover and switch on the PC to erase the memory. 4 Check that error codes

0240 and 0130 are displayed, and wait until

the PC has started.

5 Switch off the PC and remove the cover. 6 Set the system board switch 1 (CONFG) on the switch block to OFF

to re-enable the configuration.

7 Replace the cover (refer to chapter 3).

8 Switch on the PC and run Setup by pressing when

<Setup=F2> appears. (Error code 0130 will appear when the PC

starts.)

9 Press to save the configuration and exit from Setup.

If the Date and Time Are Incorrect

The date and time can be incorrect because the time has changed for the seasons, or because the PC has been unplugged from the power too long, and the Gold Capacitor which supplies power to the CMOS memory has discharged. To recharge the Gold Capacitor, plug the PC into the power for one hour (there is no need to start the PC).

You can install an external battery that will keep track of the date and time if the PC is unplugged for more than one week (the external battery connector is shown on page 118). Contact your HP dealer for complete information about installing an external battery.

Use the Setup program to change the date and time.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has an Audio Problem

No Sound When Running Any Applications

No Output from the 8bit or 16-bit Digitized Sounds

First, check that the output volume is not set to zero. Use the volume control on the front panel. Make sure the headphones are not connected directly to the CD-ROM drive (see the connection information in chapter 1).

Remember also that plugging the headphones into the front panel cuts out sound to the internal speaker and to external speakers connected to the audio Stereo Out jack.

When your PC starts up, the integrated audio interface may have no IRQ or DMA settings. These settings are initialized by software upon startup. Your system files may not have the necessary entries. Run the Setup program to configure the IRQ and DMA settings.

Absence of sound can also be caused by a hardware conflict. Hardware conflicts occur when two or more peripheral devices compete for the same signal lines or channels. Conflicts between your audio interface and another peripheral device might be due to the settings of the I/O addresses, IRQ channel, or DMA channel. To resolve the conflict, change the settings either of the audio interface or of any other ISA accessory in your system.

This might be due to the DMA channel selected. If you hear no output from both the 8-bit and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating system’s audio control software to change the audio interface’s DMA channel or IRQ setting.

The Volume is Too Low The computer has two output jacks, Stereo Out on the rear of the

computer and a headphones jack on the front panel, which provide the same output signal. This is a low-distortion output that cannot drive (without amplification) low-impedance devices such as speakers. If you plug devices with a low-impedance (less than 32 ohms) into the Stereo Out jack or the headphones jack, the volume will be low.

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4 Troubleshooting Your PC and Using the Setup Program

If Your PC Has an Audio Problem

Audio Input from the Microphone is Too Low, or No Audio At All

Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm dynamic type.

Humming Noise If the power grounding of your audio components is inadequate, a

humming noise may be generated. This may happen if your PC is connected to a hifi system. Plug all devices into adjacent power outlets (outlets within 5 cm / 2 inches of each other), or use line filters.

Occasional Crackles When Playing Back Sounds

The PC Hangs While Recording

These crackles are usually the result of your PC being unable to transfer audio samples within the required time. A solution is to use a lower sampling rate. Recording and playing back at 22 kHz is less demanding upon system resources than recording audio at 44 kHz.

Uncompressed digital audio can eventually fill your hard disk. For example, one minute of stereo sound recorded at a resolution of 44 kHz will occupy about 10.5 MB. Before recording, check that there is enough free space on your hard disk.

Data compression can reduce the space required. The A-law and µ-law hardware compression used by the audio interface enables the sampling of sound at a resolution of 16-bits, but it generates the same quantity of data as an 8-bit sample.

MS-DOS Games Give “Not enough memory” Errors

Many games require a large amount of base memory and may not execute if many drivers or TSR (Terminate and Stay Resident) programs are installed. You may solve this problem by loading device drivers and TSRs into high memory. Refer to your MS-DOS manual for details of how to do this.

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Hp Vectra XU 6 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual