HP VECTRA VL 5/XXX 4 User Manual

User’s Guide

HP Vectra VL

5/xx MT Series 4

English

Notice

The information contained in this document is subject to change
without notice.

Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of
its software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.

®

Centronics
Corporation.

®

Intel
Pentium
Matrox
Limited.

TM

MGA
Microsoft
Microsoft Corporation.
Novell

®

is a registered trademark of the Santa Cruz Operation Inc.

SCO

®

UNIX
countries, licensed exclusively through X/Open Company Limited.

is a registered trademark of Centronics Data Computer

is a registered trademark of Intel Corporation.

TM

is a trademark of Intel Corporation.

®

is a registered trademark of Matrox Electronic Systems

and MillenniumTM are trademarks of Matrox Graphics Inc.

®

MS-DOS® and Windows® are registered trademarks of

,

®

is a U.S. registered trademark of Novell, Inc.

is a registered trademark in the United States and other

Hewlett-Packard France
Grenoble Personal Computer Division
Technical Marketing
38053 Grenoble Cedex 9
France



1995 Hewlett-Packard Company

User’s Guide

Welcome to Your HP Vectra PC

Congratulations on the purchase of your HP Vectra VL 5/xx series 4
minitower PC. Your high-performance PC provides:

A PentiumTM processor

•

Main memory, upgradeable to 128 MB

•

256-KB level-two synchronous cache

•

Fast 64-bit graphics processor

•

Depending on the model, video memory of either:

•

1 MB integrated on the system board, upgradeable to 2 MB, or

❒

2 MB on a Matrox

❒

Millennium

TM

module available from Hewlett-Packard), or 8 MB (using a 6 MB
upgrade module available from your Matrox reseller)

®

Graphics Architecture (MGATM)

board, upgradeable to 4 MB (using a 2 MB upgrade

High-performance PCI bus

•

Enhanced IDE (Integrated Drive Electronics) supporting Fast IDE

•

devices. Plus Mode 4 and Master IDE for optimum HDD performance

Spare device shelves for the following devices:

•

Three front-access shelves for diskette, CD-ROM, or tape drives

❒

One internal shelf for an additional hard disk drive

❒

Six accessory board slots allowing for the installation of either:

•

Two 32-bit PCI (Peripheral Component Interconnect) boards and

❒

four 16-bit ISA (Industry Standard Architecture) boards, or

Three 32-bit PCI boards and three 16-bit ISA boards

❒

BIOS stored in Flash ROM (for easy upgradability)

•

Preinstalled operating system and other useful office applications

•

iv English

Energy Star-compliant power management

•

The PC range described in this manual has a power saving capability
which complies with the Environment Protection Agency’s (EPA)
30 watt maximum power consumption in sleep mode, with the
exception of those models which are fully loaded multimedia PCs.
The fully loaded multimedia PCs also have energy saving
capabilities, but use slightly more than the maximum 30 watt limit
in power saving mode, required for the Energy Star label approval.

Vectra Ergonomic Power Solution—Windows® 95 soft power down

•

using the mouse, plus keyboard power on using the Startkey

One parallel- and two serial-communications ports

•

English v

English

Contents

1 Setting Up Your PC

Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Mouse, Keyboard, Display, and Printer. . . . . . . . . . . 4

Connecting the Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Starting the PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Creating Master Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2 Using Your PC

Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The HP Vectra Keyboard for Windows 95 . . . . . . . . . . . . . . . . . . . . . 13

HP Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Advanced Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Personalizing Your Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

The Desktop Management Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 Installing Accessories in Your PC

Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Backing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 20

English vii

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Video Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing Accessory Boards under Windows 3.11. . . . . . . . . . . . . . . . . . 30

Installing Accessory Boards under Windows 95 . . . . . . . . . . . . . . . . . . . 31

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing an Additional Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive . . . . . . . 41

Installing a Processor Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Completing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Completing the Installation of an IDE Drive . . . . . . . . . . . . . . . . . . . . . . 47

4 Using the HP Setup Program

Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Starting the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Understanding the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

viii English

5 Troubleshooting Your PC

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

If Your PC Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

If Your Display Is Blank and There Are No Error Messages . . . . . . . . . . 63

If You Are Unable to Change Any Values in Setup. . . . . . . . . . . . . . . . . . 64

If a Power-On System Hardware Test Error Message Is Displayed. . . . . 64

To Clear the CMOS Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Power-On System Hardware Test Errors That May Prevent Your PC

from Starting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 66

If Your Display Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If Your Display is Blurred or Unreadable. . . . . . . . . . . . . . . . . . . . . . . . . .66

If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 68

If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 70

If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

If the Hard Disk Activity Light Does Not Work. . . . . . . . . . . . . . . . . . . . .71

If the CD-ROM Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

If you Lose the Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 73

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 74

If Power Management Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

If You Need to Replace the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

English ix

6 Technical Information

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Typical Power Consumption/Availability for ISA Accessory Slots . . . . . 83

Typical Power Consumption/Availability for PCI Accessory Slots . . . . . 83

IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . 83

Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

BIOS Video Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Windows 3.11 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Windows 95 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

OS/2 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Video Resolutions for the Matrox MGA Millennium board, Valid for

Windows 3.11, Windows 95 and OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

The PC’s Memory Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Rear Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Recycling Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

7 Hewlett-Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

x English

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . . 97

HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Internet—FTP Library Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Access HP World Wide Web Site -. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . . 100

HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 100

Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 101

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 103

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 105

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 107

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

English xi

1

Setting Up Your PC

This chapter leads you through the first-time installation of your
HP Vectra PC.

1 Setting Up Your PC

Unpacking Your PC

Unpacking Your PC

When you receive your PC, unpack all the components:

1

the computer and power cable

•

the display and its cables

•

the keyboard and mouse

•

the manuals

•

NOTE The operating system software, drivers, and HP utilities are preloaded

on the hard disk. No diskettes are supplied.

Place the computer either on a sturdy desk (or on the floor under the

2

desk) near to an easily accessible power outlet.
Position the computer so that its connectors are easily accessible.

3

Place the display on the desk with an easily accessible power outlet,

4

and enough space for the keyboard and mouse.

Display

Mouse

Keyboard

User’s Guide

Computer

2 English

1 Setting Up Your PC

Unpacking Your PC

WARNING

Installation Tools

Using the HP Key Ring

If you are in any doubt that you can lift either the display or the
computer safely, do not try to do so without help. For further
information about the display, refer to the display’s manual.

No tools are required to install your PC. However, if you plan to install a
disk drive or an accessory board inside your PC, you will need a
flat-blade screwdriver. For further information about installing
accessories, see chapter 3, "Installing Accessories in Your PC".

Your HP Vectra PC is supplied with a key ring inserted in the cover lock.
The key ring, which has the key attached to it, can be removed from the
lock and used as a normal key ring.

English 3

1 Setting Up Your PC

Connecting the Mouse, Keyboard, Display, and Printer

Connecting the Mouse, Keyboard, Display, and Printer

Connect the mouse, keyboard, display, and printer to the back of the

1

computer. The connectors are shaped to go in one way only. For a
printer or plotter, use the connector labeled:

Parallel (25-pin parallel connector) for a parallel device

•

Serial A (9-pin serial connector) for a serial device

•

Serial B (9-pin serial connector) for a second serial device

•

Tighten the cable attachment screws.

2

Display

Keyboard

Mouse

4 English

1 Setting Up Your PC

Connecting the Power Cables

Connecting the Power Cables

Remove the warning label covering the computer’s power connector

1

at the rear of the computer.

Check that the correct voltage is selected for your country. (The

2

voltage is set during manufacture, and should be already correct.)

Connect the power cables to the display and the computer. (The

3

connectors are shaped to go in one way only.)

Connect the display’s power cable and the computer’s power cable

4

to grounded outlets.

English 5

Display
Power Connector

1 Setting Up Your PC

Connecting the Power Cables

Computer
Power Connector

WARNING

For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cable with a properly grounded plug such
as the one provided with this equipment or in compliance with your
national regulations.

This PC is disconnected from the power by removing the power cable
from the power outlet. This means the PC must be located close to a
power outlet that is easily accessible.

6 English

1 Setting Up Your PC

Starting the PC for the First Time

Starting the PC for the First Time

CAUTION Before you turn on your computer, make sure that you have checked

that the correct voltage is set for your country (see page 5).

Your computer has preinstalled software. The software is initialized
the first time you start the computer. The initialization takes
approximately three minutes, and sets up your software to use the
hardware installed in your computer. Note that you can change the
hardware settings after the software has been initialized.

To initialize your software:

Turn on the display and then the computer.

1

Computer Power
Button

Display Power
Button

English 7

1 Setting Up Your PC

Starting the PC for the First Time

When the computer is switched on, the Vectra Logo is displayed.
The computer performs a power-on system hardware test. If you
want to display the test screen, press .

If an error is detected during the power-on system hardware test,
the computer will automatically display the error. You may be
prompted to press to start the Setup program to correct the
error. See chapter 4, "Using the HP Setup Program" for more
information about the Setup program.

CAUTION Do not switch off the computer while the software is being initialized as

this could cause unexpected results.

2 The software initialization routine starts. It displays the software

license agreement, gives you an opportunity to read Working in
Comfort (ergonomic advice for computer users), and asks questions
about the PC: for example, the name of the person who will use the
PC, the company name of that person, the current date and time, the
type of printer that will be used, and so on.

Depending on which model PC you have, you may also be asked to
select which operating system you want to use: Windows 3.11 or
Windows 95 (the default).

CAUTION Once you have confirmed your operating system selection, you cannot

go back and change that selection later. The operating system that you
have NOT chosen will be removed from your computer’s hard disk.

3 While the initialization program is running, you might like to

complete the Warranty Registration card which you will find inside
the back of this manual.

and the

When the initialization routine has finished, choose

OK

computer will restart.

8 English

Your display may be
different
from the display
shown here

4 When your computer has restarted:

Adjust the screen’s brightness and contrast to your needs. If the

•

picture does not fill the screen or is not centered, adjust it using
the controls on the display. Refer to the display’s manual for
details.

Set the keyboard to a comfortable position.

•

1 Setting Up Your PC

Starting the PC for the First Time

Brightness and
Contrast Controls

If You Are Using
Windows 3.11

If You Are Using
Windows 95

Creating Master Diskettes

It is very important that you create master diskettes for your
preinstalled software as soon as possible. These diskettes can then be
used to restore the preinstalled software to your computer in an
emergency. HP recommends that you use new diskettes to create the
master diskettes.

Use the Master Diskette Creation Utility in the HPUtils group to create
master diskettes.

Use the Microsoft Create System Disk utility to create master diskettes.
Refer to your Windows 95 documentation for more information.

English 9

English

2

Using Your PC

This chapter explains how to use the HP Vectra features and tools
designed to increase your productivity.

2 Using Your PC

Starting and Stopping Your PC

Starting and Stopping Your PC

Your PC supports the Vectra Ergonomic Power Solution. This means
that you can switch the PC ON using the power-on Startkey, and OFF
using the mouse. See below for further information.

Starting Your PC

Stopping Your PC If You
Are Using
Windows 3.11

Your PC can be started in two ways:

by pressing the power button on the front panel

•

by pressing the space bar on the new HP Vectra keyboard for

•

Windows 95 (if you are using such a keyboard, and the power-on
feature is enabled—see “Using the HP Setup Program” on page 50
and “System Board Switches” on page 90).

When you start the computer manually, switch on the display first.
When you switch on the computer, the computer carries out the
power-on system hardware test while the Vectra logo is displayed. If
you wish to view the test, press .

If there is an error during the power-on system hardware test, the error
will automatically be displayed.

If you have set a password in the PC’s Setup program, the password
prompt is displayed after the power-on system hardware test has
completed. If the Password prompt is displayed, type your password
and press to be able to use the PC. If you have not set a
password, see “Setting Passwords” on page 58.

To stop your PC:

Exit all your programs.

1

Exit Windows.

2

Press the power ON/OFF button.

3

Stopping Your PC If You
Are Using Windows 95

To stop or shut down your PC:

Choose

1

Choose

2

Choose

3

12 English

Start
Shut Down
Shut down the computer

.

.

.

2 Using Your PC

The HP Vectra Keyboard for Windows 95

The HP Vectra Keyboard for Windows 95

The HP Vectra keyboard for Windows 95 has several new features
available under Windows 95. There are three additional keys which give
speedy access to Windows 95 functions.

Windows Keys

Power-On Startkey

Application Key

You can display the Windows 95 Start menu by pressing either of

the two Windows keys, positioned to the left and right of the space bar.

You can switch on your PC by pressing the space bar. The PC
starts up in the normal way. You can enable or disable this function via
the Setup program (see “Using the HP Setup Program” on page 50),
and a switch on the system board, (see “System Board Switches” on
page 90).

You can access all right mouse-button functions used to copy and
move files, display shortcut menus, and get Help information, by
pressing the Application key.

English 13

2 Using Your PC

HP Utilities

HP Utilities

The HP Utilities provide you with online information about your PC,
and enable you to use HP-supplied software to set up certain aspects of
your PC. All HP-specific online information is accessible from this
location.

To access HP User Tools:

If You Are Using
Windows 3.11

If You Are Using
Windows 95

Choose the HPUtils group icon to display the Hewlett-Packard

1

Utilities.

Choose the HP User Tools icon to display the HP User Tools.

2

Choose the tool that you wish to use.

3

Choose

1

Choose

2

Choose the tool that you wish to use.

3

Start

HP User Tools

.

to display the HP User Tools.

14 English

2 Using Your PC

Advanced Power Management

Advanced Power Management

Your PC supports a power management system which complies with
the United States’ Environmental Protection Agency’s (EPA) Energy
Star program. Power management enables you to reduce the PC’s
power consumption when you are not using it. (If your PC has a
CD-ROM, it is not Energy Star-compliant.)

If You Are Using
Windows 3.11

If You Are Using
Windows 95

Two power management modes are supported:

Standby mode, which reduces the power used by your display by

•

switching it to Standby mode. You can select this if your display is
Energy Star compliant. Use the Power icon in the Control Panel to
configure Standby mode.

Sleep mode, which reduces power consumption to a minimum. Use

•

the Power icon in the Control Panel to configure Sleep mode. To
activate Sleep mode in Windows, choose the Sleep mode icon
(bottom-left of the screen). To return to full power, press any key.

For information about the DOS power management utility, refer to your
DOS operating system documentation.

Three power saving modes are available:

Low-Power Standby mode, which reduces the power used by your

•

display by switching it to Standby mode. You can select this if your
display is Energy Star compliant. Use the Display icon in the Control
Panel (choose Start and then Settings) to configure Standby mode.

Shut-Off Monitor mode, which reduces the power used by your

•

display by shutting it off. You can select this if your display is Energy
Star compliant. Use the Display icon in the Control Panel.

Suspend mode, which reduces the power used by the computer by

•

shutting down the computer. Use the Power icon in the Control
Panel to configure Suspend mode. To activate Suspend mode,
choose

Suspend

on the Start menu.

NOTE If your PC is on a Novell® network, the Suspend mode option will

disconnect you from the network. Some other software applications are
also not compatible with Suspend mode.

English 15

2 Using Your PC

Personalizing Your Mouse

Personalizing Your Mouse

Your PC has preinstalled Windows software which lets you personalize
the functionality of your mouse.

The Desktop Management Interface

Your PC supports the Desktop Management Interface (DMI). The DMI
lets an application request information about your computer. For
example, an application can use the DMI to view

the hardware and software components installed in your PC

•

the operating system used by your PC

•

the number of available accessory board slots

•

Refer to your operating system documentation for further information
about DMI.

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3

Installing Accessories in Your PC

This chapter explains how to install accessories, such as extra memory,
accessory boards, and additional disk drives, in your PC.

3 Installing Accessories in Your PC

Supported HP Accessories

Supported HP Accessories

See chapter 7, “Hewlett-Packard Support and Information Services”,
for information about how to obtain an up-to-date list of supported
devices.

Main Memory (32-bit EDO, 60 ns)

8 MB kit (2 x 4MB modules) order D3646A
16 MB kit (2 x 8MB modules) order D3647A
32 MB kit (2 x 16MB modules) order D3648A

Pairs of identical modules must be installed.
See “Installing Memory” later in this chapter.

Integrated Video
Memory Upgrade

1 MB, order D3500A

Accessory Board
Slots

For example, for a LAN
adapter

Front-Access Device Shelves

5.25-inch 1.2-MB flexible disk drive
IDE CD-ROM drive
Tape Drive

WARNING

For your safety, never remove the computer’s cover without first
removing the power cable and any connection to a
telecommunications network.

Always replace the cover before switching on the PC.

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3 Installing Accessories in Your PC

Backing Up Your System

Backing Up Your System

You should always make sure you have performed a backup of your files
before you install components inside your PC. See “Creating Master
Diskettes” on page 9 for information on how to create a backup of all
your preinstalled software.

For information on how to back up other parts of your system, refer to
your operating system documentation and online help.

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3 Installing Accessories in Your PC

Removing and Replacing the Cover

Removing and Replacing the Cover

You will need to remove the computer’s cover to install accessories or
gain access to the system configuration switches.

Removing the Cover

Switch off the display and computer.

1

Disconnect all power cables and any

2

If necessary, unlock the cover using the key on the front panel.

3

Lift the two latches on the front sides of the computer upwards. Slide

4

telecommunications

Disconnect the
power cables

cables.

the cover forwards and off the computer.

Lift the two latches
and slide the cover
forwards

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3 Installing Accessories in Your PC

Removing and Replacing the Cover

Replacing the Cover

1 Ensure that you have installed all your accessories and that all

internal cables are properly connected and safely routed.

2 Ensure that the two latches on the front sides of the cover are

upwards, and that the lock is unlocked.

3 Slide the cover onto the computer, making sure that the two guides

at the bottom of the case slide into the two rails at the base of the
computer. Firmly slide the cover backwards into position.

4 Lower the two latches on the front sides of the cover.

Slide the cover onto
the computer and
lower the two latches

5 If required, lock the cover using the key provided.
6 Reconnect all the power cables.

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3 Installing Accessories in Your PC

Installing Memory

Installing Memory

Main Memory Modules

CAUTION Static electricity can damage electronic components. Turn all

equipment off. Don’t let your clothes touch the accessory.
To equalize the static electricity, rest the accessory bag on top of the
computer while you are removing the accessory from the bag. Handle
the accessory as little as possible and with care.

Your PC is supplied with main memory. If you need more main memory
to run your software, you can increase the memory up to 128 MB.

Main memory is available from HP in modules of 4, 8, and 16 MB. You
must install memory modules in pairs which are the same size. Bank A
and B will take 4 MB, 8 MB, 16 MB and 32 MB modules. Use only 4 MB
and 16 MB modules in bank C, as 8 MB and 32 MB modules are not fully
detected in this bank. 32 MB modules are not available from HP. You
can obtain 32 MB modules from your HP reseller.

Installing a Main
Memory Module

Switch off the display and computer, and disconnect the power

1

supply cables and any

Remove the computer’s cover (see page 20).

2

Align the memory module with the slot, with the notch on the right

3

hand side.

22 English

telecommunications

cables.

Notch

3 Installing Accessories in Your PC

Installing Memory

4 Slide the memory module into the slot at an angle of 45°. Firmly

press the module completely into the socket.

5 Pivot the memory module to the horizontal position until it clicks

into its retaining clips.

Slide the module into the slot,
and pivot it into position

6 Repeat this procedure for each memory module you are installing.

If you need to remove a main memory module:

First, release the
retaining clip

Then, pull the
module forward

7 Install any other accessories before replacing the cover and

reconnecting the cables.

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3 Installing Accessories in Your PC

Installing Memory

Video Memory

CAUTION Static electricity can damage electronic components. Turn all

equipment off. Don’t let your clothes touch the accessory.
To equalize the static electricity, rest the accessory bag on top of the
computer unit while you are removing the accessory from the bag.
Handle the accessory as little as possible and with care.

If you need to have more video memory to display more colors, higher
resolutions, or for increased speed, you can install more video memory.
Depending on your PC model, your computer is supplied with either:

1 MB of video memory on the system board, which can be increased

•

to 2 MB (using an upgrade module available from Hewlett-Packard—
order D3500A), or

2 MB of video memory on a Matrox MGA Millennium board, which

•

can be increased to 4 MB (using an upgrade module available from
Hewlett-Packard—order HP 2 MB WRAM upgrade D3557A), or 8 MB
(using an upgrade module available from your Matrox reseller—
Matrox MGA - Mil/M06).

Installing a Video
Memory Module on the
System Board

For a list of some of the video settings available with different amounts
of memory, see “Available Video Resolutions” on page 84.

Switch off the display and computer, and disconnect the power

1

supply cables and any telecommunications cables.

Remove the computer’s cover (see page 20).

2

Align the video memory chip directly over the socket, making sure

3

that the tapered end is facing the top of the computer.

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3 Installing Accessories in Your PC

Installing Memory

Align the tapered end of
the memory module
towards the top of the
computer

The small circle on the
chip should match up with
a small arrow on the
socket.

4 Firmly press the memory chip completely into the socket.

5 Repeat steps 3 and 4 for the second memory chip.
6 Install any other accessories before replacing the cover and

reconnecting the cables.

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3 Installing Accessories in Your PC

Installing Memory

7 After switching on the PC, use the Video Mode icon in HP User Tools

to change the video resolution and the number of colors displayed.
Alternatively, use utilities supplied with the operating system. See
your operating system documentation and online help for more
information.

NOTE If you need to use a special video driver for your application, you may

be asked to insert a diskette containing the driver in drive A. In this case,
insert the video drivers diskette you created with the Master Disk
Creation utility (if you are using Windows 3.11) or the Microsoft Create
System Disk utility (if you are using Windows 95).

Alternatively, if you are using Windows 3.11, type

c:\masters\viddrv\diskwin
c:\masters\viddrv\diskdos

, for Windows applications, or type
, for DOS applications, and press

.

Removing Video
Memory

If you need to remove a video module, a special tool (part number
5041-2553, available from your authorized HP reseller) is required.
Insert this tool into the notched ends of the chip and lever the chip out.

Carefully remove the
module from its socket

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3 Installing Accessories in Your PC

Installing Memory

Upgrading the MGA
Millennium Board
Memory

1 Switch off the display and computer, and disconnect the power

supply cables and any telecommunications cables.

2 Remove the computer’s cover (see page 20).
3 Unscrew and remove the screw securing the MGA Millennium board.

Put the screw to one side. Note which slot the board is in.

4 Carefully remove the board from its slot, holding the board at each

end by its top edge. Do not bend the board.

5 With its components facing up, place the board on a clean, flat, solid,

static-free surface. Handle the board by its edges.

6 Install the memory module on the video board.

Carefully install the video
memory module

7 Carefully slide the board back into its slot. Firmly press the board

into the socket. Make sure that the board’s connector engages
completely with the socket and does not touch components on other
boards you may have installed.

8 Secure the board by replacing the screw.
9 Install any other accessories before replacing the cover and

reconnecting the cables.

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3 Installing Accessories in Your PC

Installing Memory

10 After switching on the PC, use the Video Mode icon in HP User Tools

to change the video resolution and the number of colors displayed.
Alternatively, use utilities supplied with the operating system. See
your operating system documentation and online help for more
information.

NOTE If you need to use a special video driver for your application, you may

be asked to insert a diskette containing the driver in drive A. In this case,
insert the video drivers diskette you created with the Master Disk
Creation utility (if you are using Windows 3.11) or the Microsoft Create
System Disk utility (if you are using Windows 95).

Alternatively, if you are using Windows 3.11, type

c:\masters\viddrv\diskwin
c:\masters\viddrv\diskdos

, for Windows applications, or type
, for DOS applications, and press

.

If your display is an HP Ultra VGA 1600 (D2800A) and you have the
MGA Millennium board, the 1600 x 1200 resolution may not be
highlighted, although it is supported. To select it you must run the
Monitor Selection Utility. The following message will be displayed:

DDC-compliant monitor detected - Use of monitor program
is not recommended - Test facility is not available. Are
you sure you want to over-ride DDC?

1 Choose OK, then select the D2800A monitor, save the configuration

and exit.

2 Restart Windows.
3 Start HP User Tools.
4 The resolution 1600 x 1200 will now be highlighted, and you can

select it.

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3 Installing Accessories in Your PC

Installing Memory

Configuration Switches

Two configuration switches are provided on the video adapter board. In
general, you can leave the settings for these switches unchanged—both
set to OFF. However, if you need to upgrade your VGA BIOS in the
future, you will need to temporarily set Switch 1 to ON to enable the
upgrade to be performed.

Setting Switch 2 to ON enables you to work in dual-screen mode. In
this case you will also need to use either a VGA in another slot, or
another MGA Millennium board for output to a second monitor.

Contact your HP representative for further information about
upgrading the VGA BIOS.

ON

1 2

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3 Installing Accessories in Your PC

Installing Accessory Boards

Installing Accessory Boards

The PC has six accessory board slots with seven connector sockets.
These slots allow you to install upgrade boards as follows:

Slot 1 (the innermost) can be used for a short 16-bit ISA board.

•

Slots 2 and 3 can be used for 32-bit PCI boards.

•

Slot 4 can be used for a full-length 16-bit ISA or a 32-bit PCI board.

•

Slots 5 and 6 can be used for full-length 16-bit ISA boards.

•

Slot 1

Slot 6

Installing Accessory Boards under Windows 3.11

Your computer has configurable support in its BIOS for Plug and Play—
an industry standard for automatically configuring your computer’s
hardware resources and the accessory boards installed in it.

When you start your computer, the Plug and Play BIOS automatically
detects which hardware resources (IRQs, DMAs, memory ranges, and
I/O addresses) are used by system-based components.

If you wish to install an ISA accessory board which is not Plug and Play,
you should run the ISA Configuration Utility (ICU) to declare the
resources used by the board. The Plug and Play icon group contains
the ICU and related documentation.

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3 Installing Accessories in Your PC

Installing Accessory Boards

The ICU will determine the recommended settings for each ISA non­Plug and Play board you want to install. These settings may be
different from those recommended by the accessory board’s
manufacturer. In this case, the board’s jumper settings and driver
options might need to be altered.

NOTE You do not need to run the ICU when you install a PCI accessory board.

PCI accessory boards are automatically configured when installed in
your PC.

Installing Accessory Boards under Windows 95

The Windows 95 operating system can automatically recognize and
configure many accessory boards that you may want to install in your
computer. With other accessory boards, you may need to run the

New Hardware

wizard to configure the accessory. See the online help
provided by Windows 95 for more information about how to configure
accessory boards. To access the online help, choose the
at the bottom left of your screen, and then choose

Help

Start

.

Add

button

The settings selected by Windows 95 may be different from those
recommended by the board’s manufacturer. In this case, the board’s
jumper settings and driver options might need to be altered. Refer to
the manual supplied with the board.

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3 Installing Accessories in Your PC

Installing Accessory Boards

Installing the Board

CAUTION Static electricity can damage electronic components. Turn all

equipment off. Don’t let your clothes touch the accessory.
To equalize the static electricity, rest the accessory bag on top of the
computer while you are removing the accessory from the bag. Handle
the accessory as little as possible and with care.

Switch off the display and computer, and disconnect the power

1

supply cables and any telecommunications cables.

Remove the computer’s cover (see page 20).

2

Find a free accessory board slot with the correct type of connector

3

socket (PCI or ISA, see page 30). Some boards may have preferred
locations, in which case special installation instructions should be
detailed in their manuals.

Unscrew and remove the accessory board slot cover. Store it in a safe

4

place. If the slot cover is tight, loosen the screws on the adjacent
slots.

Unscrew and
remove the
accessory board
slot cover

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3 Installing Accessories in Your PC

Installing Accessory Boards

5 Hold the board horizontally with the connector towards the socket.

Slide it into the free slot from which you have just removed the slot
cover. Do not bend the board.

Slide the board
into the slot

6 Align the board’s connector with the slot’s socket. Firmly press the

board into the socket. Ensure that the board’s connector engages
completely with the socket and does not touch components on other
boards. The connector is fully in the socket when the board is aligned
with the other slot covers.

7 Secure the board by replacing the slot cover screw.

If you loosened the screws on adjacent slots, tighten them.

Secure the
board in position

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3 Installing Accessories in Your PC

Installing Accessory Boards

8 If you have installed a VESA-standard video adapter board that uses

the integrated video graphics controller, connect the accessory
board’s cable to the VESA pass-through connector.

VESA Connector

NOTE If you have 2 MB of video memory installed on the system board, using

the pass-through connector will reduce the available memory to 1 MB.

9 Install any other accessories before replacing the cover and

reconnecting the cables.

10 If you used the VESA Pass-through connector, run the FCON.EXE

utility in HPUtils to enable the connection.

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

Installing Mass Storage Devices

If you need to have extra mass storage space for your application
software, you can install additional mass storage devices, such as a
flexible disk drive, hard disk drive, or tape drive.

Your PC already has one hard disk drive installed in the back shelf. You
can install another hard disk drive in the bottom internal shelf, beneath
the existing hard disk drive.

Your PC has a 3.5-inch flexible disk drive installed in a front-access
device shelf. Three more front-access device shelves are available to
install flexible disk drives, CD-ROM drives, or tape drives.

Your PC has the following cables and connectors on the system board
which may be used by mass storage devices:

An Enhanced IDE (Integrated Drive Electronics) hard disk drive

•

cable. This supports up to two IDE hard disk drives, one of which is
already connected. On the system board, this cable’s connector is
labeled HDD.

A second Enhanced IDE drive cable with two red connectors. If you

•

install a CD-ROM drive, or a third hard disk drive, or both, connect it
or them to this cable. On the system board, this cable’s connector is
labeled CD-ROM.

A flexible disk drive cable. This supports up to two flexible disk

•

drives, one of which is already connected.

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

Internal Connectors

If you add a flexible disk drive, hard disk drive, CD-ROM drive, or tape
drive, you need to connect it to power and data cables. The data cables
are shown below:

Connectors for IDE Hard
Disk Drives

Connectors for 3.5-inch
Flexible Disk Drive or
Tape Drive

36 English

Connector for 5.25-inch
Flexible Disk Drive

Red connectors for CD-ROM
Drive or Hard Disk drive

3 Installing Accessories in Your PC

Installing Mass Storage Devices

Which Connectors to
Use

There are two different cables for IDE drives:

The first cable is attached to the connector marked HDD on the

•

system board connector, and has two connectors on the cable. The
first connector must be connected to the bootable (master) hard
disk drive. The second (or slave) connector is for a secondary hard
disk drive.

The second cable is attached to the connector marked CD-ROM on

•

the system board, and has two connectors on the cable. The
connectors can be used for either CD-ROM drives or hard disk
drives.

The following table explains which connectors you should use when
you install additional devices.

Configuration Connections to Data Cables

1 Hard Disk Drive 1. Bootable hard disk drive: Master connector, HDD data cable

2 Hard Disk Drives 1. Bootable hard disk drive:

2. Second hard disk drive:

3 Hard Disk Drives 1. Bootable hard disk drive:

2. Second hard disk drive:

3. Third hard disk drive:

Master connector, HDD data cable
Slave connector, HDD data cable

Master connector, HDD data cable
Slave connector, HDD data cable
CD-ROM data cable connector

1 Hard Disk Drive
1 CD-ROM Drive

2 Hard Disk Drives
1 CD-ROM

1. Bootable hard disk drive:

2. CD-ROM drive:

1. Bootable hard disk drive:

2. Second hard disk drive:

3. CD-ROM drive:

Master connector, HDD data cable
CD-ROM data cable connector

Master connector, HDD data cable
Slave connector, HDD data cable
CD-ROM data cable connector

NOTE When connecting hard disk drives, note that if the drives are connected

to the same data cable, and the drives operate in different modes (or
speeds), the slower speed will be used. To avoid possible degradation of
disk performance, it is recommended that, whenever possible, hard disk
drives are placed on different cables.

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

There are two different types of connectors—these are shown below.

Power Cables for Hard Disk
Drives, Tape Drives, and
CD-ROM Drives

Power Cable for 3.5-inch
Flexible Disk Drive

Some of the power connectors will already be connected to devices.

If you install a device that requires a different connector, the connector
converter should be supplied with the device.

NOTE You may install a non-IDE mass storage device, but this requires an

accessory board and driver software. Contact your authorized reseller
for information.

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

Installing an Additional Hard Disk Drive

CAUTION Make sure that you back up your files before you install a hard disk

drive. Refer to your operating system documentation for information on
how to do this.

If you are installing a new IDE hard disk drive that is not Plug and Play,
refer to the drive’s manuals to see if you must set jumpers or if there is
a special installation procedure to follow.

NOTE If your new hard disk drive already has a mounting tray attached, you

must remove it before you can install the drive in your PC.

Switch off the display and computer, and disconnect the power

1

supply cables and any telecommunications cables.

Remove the computer’s cover (see page 20).

2

Unscrew the access plate on the rear on the computer.

3

Pass the drive through the shelf.

4

Pass the drive
through the shelf

Unscrew the
access plate

Secure the drive to the box, using the four screws provided with the

5

drive. Two screws must be inserted in each side. Using screws other
than those provided may cause damage to the device.

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

Secure the drive
using the screws
provided

6 Resecure the access plate on the rear of the computer.
7 Connect the power and data cables to the rear of the drive, if you

have not done so already. The connectors are shaped to fit one way
only. Use the end connector on the diskette data cable—see
“Internal Connectors” on page 36 for an illustration of the cables and
connectors.

Data Cable

Connect the power
and data cables

Power Cable

8 Install any other accessories, before replacing the cover.

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive

WARNING

To take care to avoid electric shock and harm to your eyes by laser light
from a CD-ROM drive, do not open the CD-ROM drive enclosure. The
drive should be serviced by authorized service personnel only.

Always turn the volume down before connecting headphones or
speakers, to avoid discomfort from unexpected noise or static.
Listening to loud sounds for prolonged periods may permanently
damage your hearing. Before putting on headphones, place them
around your neck and turn the volume down. When you put on the
headphones, slowly increase the volume until you find a comfortable
listening level. When you can hear comfortably and clearly, without
distortion, leave the volume control in that position.

Switch off the display and computer, and disconnect the power

1

supply cables and any telecommunications cables.
Remove the computer’s cover (see page 20).

2

Remove the small cover plate on the shelf by removing the two

3

screws and pulling it out.
Check that the mounting rails are attached to the device with the

4

screws provided.
Slide the drive completely into the shelf.

5

Remove the
cover plate

Slide the drive
into the shelf

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

6 Connect the power and data cables to the rear of the device (the

connectors are shaped to go in one way only). See “Internal
Connectors” on page 36 for more information about which
connectors to use.

Connect the power
and data cables

Data Cable

Power Cable

7 Secure the device in position using the screws provided with the

device.

Secure the device
in position

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3 Installing Accessories in Your PC

Installing Mass Storage Devices

8 To allow access to the device, remove the relevant shelf cover plate

from the cover by pulling the plate from the left and unhinging its
right-hand side. Store it in a safe place.

Remove the shelf
cover plate

9 Install any other accessories before replacing the cover.

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3 Installing Accessories in Your PC

Installing a Processor Upgrade

Installing a Processor Upgrade

If you require increased performance, you can replace your main
processor with a more powerful processor. The Zero Insertion Force
(ZIF) socket will accept any Pentium processor. Contact your
authorized reseller for more details about processor upgrades.

Some processors are supplied with their own Voltage Regulator
Modules (VRM), which you must install with the processor. The VRM
ensures that the correct voltage is supplied to the processor.

Removing the Old
Processor

Installing the New
Processor

Switch off the display and computer, and disconnect the power

1

supply cables and any telecommunications cables.

Remove the computer’s cover (see page 20).

2

Unclip the heatsink from the socket and remove the heatsink.

3

Unlock the socket and lift out the old processor.

4

Position the processor over the socket, with the processor’s corner

1

marker facing the socket’s corner marker.

Gently place the processor in the socket.

2

Lower the socket’s lever to lock the processor into place.

3

Replace the heatsink.

4

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3 Installing Accessories in Your PC

Installing a Processor Upgrade

Unclip the heatsink

Unlock the socket
and lift out the
old processor

Gently place the
processor in the socket

Lock the processor
in position

Reposition the
heatsink

Reposition the
heatsink clip

Removing the Old VRM

1 Unclip the two white tabs at either end of the VRM.
2 Slide the VRM up and out of the socket.

VRM

English 45

Unclip the two white
tabs and slide the
VRM out of the
socket

3 Installing Accessories in Your PC

Installing a Processor Upgrade

Installing the New VRM

Completing the
Installation

1 Slide the new VRM into the VRM socket.
2 Carefully press the VRM firmly into position.
3 Press the white securing tabs back into position.

1 Change the processor speed switch positions on the system board if

required. Refer to the documentation supplied with the upgrade
processor for details. See page 90 for details of switch settings.

2 Install any other accessories, then turn to “Completing the

Installation” on page 47 to complete the installation.

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3 Installing Accessories in Your PC

Completing the Installation

Completing the Installation

To check that the additional hardware has been recognized by the
computer:

Replace the computer’s cover and connect all cables.

1

If you have installed only an additional IDE device, proceed to

2

Completing the Installation of an IDE Drive below.

Turn on the display and then the computer.

3

If an error code or message appears during the power-on system

4

hardware test, see “If a Power-On System Hardware Test Error
Message Is Displayed” on page 64 for further information.

If necessary, configure the new hardware.

5

Completing the Installation of an IDE Drive

When an Additional IDE
Drive Is Installed

After installing an IDE drive, you will need to run the Setup program to
confirm that the drive has been detected by the PC.

Switch on the PC.

1

When

2

From the

3

Select the disk you have just installed.

4

Select

5

In the

6

F2=Setup

Configuration

Autotype Fixed Disk

Type

is displayed, press to run the Setup program.

menu, choose

Hard disk drives

.

field, select

for a hard disk drive, or CD for a

Auto

.

CD-ROM drive, then press

Press to save your choice and exit the Setup program.

7

Refer to the operating system documentation for information about
formatting a drive and installing the operating system.

English 47

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4

Using the HP Setup Program

This chapter describes how to use the HP Setup program.

4 Using the HP Setup Program

Using the HP Setup Program

Using the HP Setup Program

Setup is an integrated (ROM-based) program that displays the PC’s
configuration and allows you to set parameters.

Check the configuration when you first use the PC and each time after
you install, remove, or upgrade accessories.

If an error message appears, see chapter 5, “Troubleshooting Your PC”.

NOTE If you are unable to change the PC’s configuration, check that you

entered the correct password when you started Setup and whether
the Secure switch (system board switch 8) is set to the OPEN position.
For further information on switches, see “System Board Switches” on
page 90.

The BIOS Setup is menu-driven, enabling you to easily access all the
options which are grouped in the following categories:

Main

•

Preferences

•

Configuration

•

Security

•

Power

•

Exit

•

A solid right arrow, , indicates categories which have sub-menus.

Starting the Setup Program

Turn on the display and then the PC.

1

If the PC is already turned on, save your data and exit all programs,
then press and (if you are using Windows 3.11),
or use the

Shut Down

command (if you are using Windows 95), to

restart the PC.

Press while

2

F2=Setup

F2=Setup

appears for a short period, during the power-on system
hardware test. The test will not be visible unless you press . If
there is an error during the test, it will be automatically displayed.

Delete

is displayed at the bottom of the screen.

50 English

3 The PC’s Setup program is displayed.

4 Using the HP Setup Program

Using the HP Setup Program

Press F2 when F2=Setup is
displayed in the bottom right
hand corner of the screen

Use the or arrows, the key, and the

•

and keys to select fields in the current menu.
Use the key to move to the previous page, and the key

•

to move to the next page in a scrollable menu.

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4 Using the HP Setup Program

Using the HP Setup Program

Use the key to move to the top item, and the key to

•

Home

move to the bottom item, of the current menu.
Within a field, use to select the next lower value and to

•

select the next higher value.
Use the key to display a sub-menu for menu items

•

marked with a solid right arrow .
Use the key, or the + keys to exit from a

•

sub-menu.
Use the and arrows to select menus from the menu bar.

•

Use the key to load factory-installed default values.

•

Use the key to restore previous values from CMOS.

•

Use the key or the + keys to display the general

•

help screen.
Use the key to exit from the general help screen.

•

Use the key to exit

•

Use the key to save your settings and exit

•

without saving any changes.

Setup

Setup

.

Pressing the or arrow keys while you are on a main menu
screen will take you to the next menu option. If, however, you are on a
sub-menu screen and you press these arrows, you will stay on that
screen.

The Setup
Configuration Summary

Use the and arrow keys to scroll through the items on the
general help screen.

You can view a summary of the PC’s configuration if you have chosen to
view the power on system hardware test. A summary screen is displayed
when the tests are completed. It is displayed for a few seconds only, but
you can “freeze” it so that you can verify the configuration. Press the
Pause/Break key to “freeze” the summary screen. When you have
finished reading the summary, press any key to continue.

changes system behavior by modifying the power-on

Setup

initialization parameters. Setting incorrect values may cause system
boot failure. Should this occur, press . This will load

Setup

default

values to get the system working.

52 English

4 Using the HP Setup Program

Using the HP Setup Program

Understanding the Setup Program

The built-in Setup program is accessed by pressing during the PC’s
power-on system hardware test. On-line help is provided at the right
hand side of the Setup screen for each item on the Setup screens.
When you highlight an item, the help for that item is displayed.

The Setup items displayed on your screen may differ from those shown
below.

Setup Item Default Action
Main

System time
System date

System memory
Extended memory

Running Windows 95 No Allows you to enable/disable Windows 95. If you are NOT

Preferences

User Password is Disabled Indicates if a user password has been set.
Set User Password Allows you to set a password to prevent unauthorized access

Key Click On Allows you to turn the audible keyclick on or off.
Key auto-repeat speed 21.8 per

Delay before auto-repeat .50 Second Allows you to specify the length of the delay before a character

Numlock at POWER-ON Auto This field allows you to specify whether the number keys of the

640 KB
15 MB*

Second

Allows you to set the system time and date. Select the field
you want to change with Tab, Shift Tab, or Enter.

Allows you to view the system memory and extended memory.
* This is a typical value—the real value depends on your
configuration.

running Windows 95, the BIOS
some of the Windows 95 features and optimize hardware
resources.

to your PC. You cannot set a user password if an administrator
password HAS NOT been set.Setting a user password prevents
unauthorized use of your computer, protects the data stored in
it, and preserves the preferences you set.

Allows you to set the number of times per second a keystroke
will be repeated when a key is held down. This is not displayed
if you are running Windows 95.

is repeated when a character is held down. If you generally
press keys slowly and heavily, set the delay to a higher number
to make your keyboard less sensitive and to avoid characters
being displayed more than once.

numeric keypad are enabled when your computer starts.
Otherwise, the keypad keys act as cursor control keys.

Setup

program will offer you

English 53

4 Using the HP Setup Program

Using the HP Setup Program

Setup Item Default Action
Configuration
Integrated Peripherals

Parallel port 378h IRQ7 Enables/disables the parallel port at the specified address.

“Disabled” frees resources used by the port.

Parallel port Mode Centronics® Sets the operating mode of the parallel port.
Serial port A 3F8h IRQ4 Enables/disables the on-board serial port A. “Disabled” frees

resources used by the port. Do not select 2E8h if you are
running Windows 95.

Serial port B 2F8h IRQ3 Enables/disables the on-board serial port B. “Disabled” frees

resources used by the port. Do not select 2E8h if you are
running Windows 95.

Flexible disk controller Enabled Enables or disables the on-board flexible disk controller.
Flexible disk drive 1 1.44 MB,

Selects the flexible disk drive type.

3 1/2”
Flexible disk drive 2 Not Installed Selects the flexible disk drive type.
A & B flexible disk swap Disabled Enable this option only if you need to boot on flexible disk

drive B. Then flexible disk drives A and B will be swapped.

Video

Video system EGA/VGA Select video display type.
Video BIOS shadowing Enabled Enables /disables video BIOS shadowing (for AT external boards

only). Enabling the BIOS shadowing improves performance.

Video Plug & Play display Enabled Sets the best ergonomic refresh rates supported by your DDC

compliant display. Switch on the display before the PC to
enable this feature. If the display does not support DDC, the
BIOS might automatically disable the option.

640x480 mode 60 Hz Set your preferred refresh rate for each graphic mode. All
800x600 mode 60 Hz
1024x768 mode 60 Hz
1280x1024 mode i45 Hz

refresh rates may not be available for certain color depths. The
video BIOS will automatically choose the best fit should this be
the case. The higher the refresh rate, the better the ergonomic
performance. The lower the refresh rate, the better the video
performance. Your display must be able to support the refresh
rates (vertical frequencies) you set.

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4 Using the HP Setup Program

Using the HP Setup Program

Setup Item Default Action
Memory and Cache

Memory caching Both Controls internal (L1) and external cache (L2) memory caching.

Memory hole Disabled Sets a 1-MB memory hole between 15 and 16 MB if needed.

You need at least 16 MB for this option to be available.

Shadow/Cache ISA Option
ROMs

Hard Disk Drives

Hard disk drive 1 (xxxMB) 540 MB Configure IDE drive 1. It is not recommended to connect a CD-
Hard disk drive 2 (xxxMB) xxx MB
Hard disk drive 3 (xxxMB) xxx MB
Hard disk drive 4 (xxxMB) xxx MB

Translation method Extended Select “Standard” only if you are running a UNIX® Operating

On-board Bus IDE adapters Both Enable or disable the on-board IDE adapters. “Primary” enables

Autotype fixed disk Automatically attempts to detect and identify the IDE drive

Type User 540 MB Select “Auto” for automatic hard disk drive detection. (To

Cylinders 944 Sets the number of hard disk drive cylinders.
Heads 14 Sets the number of hard disk drive heads.
Sectors/Track 40 Sets the number of hard disk drive sectors per track.
Multi-sectors transfers 8 sectors Determines the number of sectors per block for multiple sector

LBA mode control Enabled Enable or disable Logical Block Addressing mode in place of

32 bit I/O Enabled Enable or disable 32-bit data transfer.

Enabled Enables shadowing and caching for ISA “Non-PnP” Option

ROMs for region X-Y, in order to improve performance. Note
that some Option ROMs cannot be shadowed.

ROM on a channel which already has an IDE hard disk drive.
Sub-menu items for each of these fields are given below “On­board Bus IDE adapters” in this table.

System.

only the HDD data cable (marked “HDD” next to the system
board attachment). “Both” enables the HDD data cable and the
CD-ROM data cable (marked “CD-ROM” next to the system
board attachment).

when you press the key.

initiate automatic hard disk detection, press the
key at the “Autotype fixed disk” item.) “User” allows you to edit
all the detected parameters. Select “CD” if drive is an IDE CD­ROM, and “None” if there is no drive.

transfers.

Cylinder Heads Sectors.

English 55

4 Using the HP Setup Program

Using the HP Setup Program

Setup Item Default Action

Transfer mode PIO mode 3 Selects the hard disk drive transfer mode and data transfer

rate.

PC I Devices

Slot #1 Bus Master Enabled Enable this option if you need the BIOS to set the PCI Bus
Slot #2 Bus Master Enabled
Slot #3 Bus Master Enabled
PCI IRQ line 1 Auto Select an IRQ number only if necessary (for example for SCO®-
PCI IRQ line 2 Auto
PCI IRQ line 3 Auto
PCI IRQ line 4 Auto

Security

Administrator password is Disabled Indicates whether administrator password is enabled or

Set Administrator
Password

Password on boot Disabled Enable or disable password prompt on boot.
Start with keyboard locked Disabled This feature allows the PC to start automatically, without

Master bit. This could be necessary for some old PCI cards.

UNIX).

disabled.
Allows you to set the administrator password. This password

prevents unauthorized access to the computer’s configuration
and can also be used to start the computer.

waiting for a password to be typed in, but the keyboard will be
locked. Only the user password can unlock the keyboard. This
option is only displayed if a user password has been set, and is
not available if you are running Windows 95.

When starting with the keyboard locked, the Caps Lock light
flickers until the keyboard is unlocked.

Boot on flexible disk drive Enabled Enables or disables boot on flexible disk drive.
Write on flexible disk drive Enabled Enables or disables writes on flexible disk drives.

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4 Using the HP Setup Program

Using the HP Setup Program

Setup Item Default Action

Use of flexible disk drive User Limits the use of flexible disk drive(s) to the user or the

administrator, depending on the boot password. Password on
boot must be enabled for this option to be set.

Boot on hard disk drive Enabled Enables or disables boot on hard disk drive.
Fixed disk boot sector Not protected Write-protects boot sector on hard disk to protect against

viruses.

Boot on CD-ROM Enabled Enables or disables boot on CD-ROM.
Space-bar POWER-ON Enabled Enables or disables the space-bar to power-on the PC.

Power

Standby delay 30 minutes Sets the period of inactivity before the system runs in Standby

mode. Standby mode slows down the processor. The delay is
an approximate time, depending on the CPU speed.

Wakeup

Mouse PS2/IRQ12 Enabled Enables or disables the system to return to full speed when the

mouse is moved.

IRQ3 (Serial Port) Disabled Enables or disables the system to return to full speed when an
IRQ4 (Serial Port) Disabled

Exit

Save changes and Exit Exit the
Exit without saving

changes.

IRQ is generated.

Setup

program, saving any changes made.

Setup

Exit the

program, without saving any changes made.

English 57

4 Using the HP Setup Program

Setting Passwords

Setting Passwords

You can set two passwords, the User password and the Administrator
password, to provide two levels of protection for your PC.

Administrator
Password

User Password

Set the Administrator password to protect the PC’s configuration in
Setup. The PC can be started, but the Administrator password must be
entered before any Setup options, except User Preferences, can be
modified.

Setting a User or Administrator password can provide a power-on
password prompt to prevent your PC being started or used in your
absence. A User password can only be set if an Administrator password
has been set. This allows the possibility of starting the PC with the
keyboard locked. You must then type the password and press
to unlock the keyboard.

58 English

4 Using the HP Setup Program

Setting Passwords

Setting a Password

Turn on the PC and the display.

1

If the PC is already turned on, exit all applications and then press

and (if you are using Windows 3.11), or use the

Shut Down

PC.

command (if you are using Windows 95) to restart the

Delete

When

2

Use the or keys to select the

3

F2=Setup

setting a User password) or the

is displayed, press to run the Setup program.

Security

Administrator password).

Use the or keys to highlight the

4

Password

or

Set User Password

.

Press F2 when F2=Setup is
displayed in the bottom right-hand
corner of the screen

Preferences

menu item (for

menu item (for setting an

Set Administrator

field as required, then press

Type the password, and then press . Type the password

5

again to confirm it, and then press again.

If you do not set an Administrator password, you cannot set a User
password.

Passwords become effective after you have exited Setup and rebooted
the PC.

English 59

4 Using the HP Setup Program

Setting Passwords

Clearing Passwords

To remove either password, follow the same procedure as to set a
password. Do not enter anything in the password field. Press
twice to end the procedure.

60 English

5

Troubleshooting Your PC

This chapter can help you solve problems that you may encounter
when using your PC.

5 Troubleshooting Your PC

Solving Problems

Solving Problems

This chapter can help you solve any problems you might have with
your PC.

If you are unable to solve the problem(s) after following the advice in
this chapter, refer to chapter 7, “Hewlett-Packard Support and
Information Services”.

62 English

5 Troubleshooting Your PC

If Your PC Does Not Start

If Your PC Does Not Start

If Your Display Is Blank and There Are No Error Messages

Check that the computer and display are turned on. (The power light

1

should be illuminated.)

Check the display’s contrast and brightness settings.

2

Make sure that all cables and power cords are firmly plugged in.

3

Make sure the power outlet is working.

4

If the PC still does not work:

5

Turn off the display, the computer, and all external devices.

a

Unplug all power cords and cables, noting their positions.

b

Remove the cover.

c

Check that all internal cables are correctly attached and firmly in

d

place.
Check that the processor is correctly installed; see “Installing a

e

Processor Upgrade” on page 44.
Check that the memory modules are correctly installed; see

f

“Installing Memory” on page 22.
Check that accessory boards are firmly seated in their slots; see

g

“Installing Accessory Boards” on page 30.
Verify that any switches and jumpers on the accessory boards are

h

properly set (refer to the manuals that came with each board).
Check that the switches on the system board are properly set.

i

Replace the cover.

j

Reconnect all cables and power cords.

k

Turn on the display and computer.

l

If your PC still does not start, remove all boards and accessories,
except the hard disk drive. Start the PC. If the PC now works, add the
boards and accessories one at a time to determine which one is causing
the problem.

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5 Troubleshooting Your PC

If Your PC Does Not Start

If You Are Unable to Change Any Values in Setup

Check that the Secure Switch (system board Switch 8) is not set to the
CLOSED position. See “Using the HP Setup Program” on page 50.

If a Power-On System Hardware Test Error Message Is Displayed

If a power-on system hardware test error is detected when the PC
starts, details of the error are displayed. The BIOS offers two
possibilities:

you can press to ignore the error and continue, or

•

you can press to run Setup and correct the configuration error.

•

It is recommended that you correct the error before proceeding, even if
the PC appears to start successfully. You should start Setup to verify
that the accessory which caused the error has been correctly
configured.

If the PC starts, but the power-on system hardware test still reports an
error, clear CMOS memory.

To Clear the CMOS Memory

Switch off the PC and remove the cover.

1

Set the system board switch 6 (CMOS STATUS) on the switch block

2

to CLOSED to clear the configuration.
Switch on the PC to erase the CMOS memory. The message

3

Configuration has been cleared

Switch off the PC.

4

Set the system board switch 6 (CMOS STATUS) on the switch block

5

to OPEN to re-enable the configuration.
Replace the cover.

6

Switch on the PC. The message

7

Setup

is displayed, and the PC stops.

Run Setup by pressing when

8

System CMOS clocksum bad - run

necessary configuration changes.

Press to save the configuration and exit from Setup.

9

64 English

is displayed.

Setup=F2

is displayed. Make any

5 Troubleshooting Your PC

If Your PC Does Not Start

Power-On System Hardware Test Errors That May Prevent Your PC from Starting

Message Corrective Action

Operating system not found Check whether the disk, HDD, FDD or CD-ROM disk drive is connected.

If it is connected, check that it is detected by
Installation”, on page 47.
Check that your boot device is enabled in the Security menu of the
If the problem persists, check that the boot device contains the operating system.

Missing Operating System If you have configured HDD user parameters, check that they are correct.

Otherwise, use the HDD type “Auto” parameters.

Setup

; see ”Completing the

Setup

program.

Failure fixed disk
(preceded by a 30” timeout)

Diskette Drive A (or B) error Check whether the flexible disk drive is connected.

System battery is dead You may get this message if the PC is disconnected for a few days. Run the

Keyboard error Check that the keyboard is connected correctly.

Resource Allocation Conflict ­PCI device 0079 on motherboard

Video Plug and Play interrupted or
failed Re-enable in Setup and try again

System CMOS checksum bad - run
Setup

I/O device IRQ conflict Serial ports A and B may have been assigned the same IRQ. Assign a different IRQ

Check that HDD is connected.
Check that HDD is detected in
Check that the Boot on hard disk drive option is enabled in the
”Understanding the Setup Program”, on page 53.

Check that the drive is detected by the
Setup Program”, on page 53.

program to update the system configuration. The message should no longer be
displayed. If the problem persists, replace the battery (see ”If You Need to Replace
the Battery”, on page 75).

Clear CMOS (see ”To Clear the CMOS Memory”, on page 64).

You may have powered your PC OFF/ON too quickly, and the PC turned off Video
Plug and Play as a protection.

CMOS contents have changed between two power-on sessions. Run
configuration.

to each serial port and save the configuration.

Setup

.

Setup

program. See ”Understanding the

Setup

program. See

Setup

Setup

for

If no message appears but the system stops after the power-on system
hardware test, check that cache memory and main memory are
correctly installed.

English 65

5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If Your PC Has a Hardware Problem

This section describes what to do if you have problems with your
display, disk drives, printer, accessory board, keyboard, or mouse.

If Your Display Does Not Work

If nothing is displayed on the screen, but the PC starts and the
keyboard, disk drives, and other peripheral devices seem to operate
properly:

Check that the display is plugged in and switched ON.

1

Check that the brightness and contrast controls are properly set.

2

Check that the display video cable is correctly connected to the

3

computer.

Switch off the display and computer, and unplug them from the

4

power outlet. Disconnect the video cable from the computer and
examine the video cable connector pins to see if they are bent. If they
are, carefully straighten them.

If You Are Using
Windows 3.11

If you have just installed additional video memory, check that the

5

chips are fully inserted and in the correct orientation.

If the display works correctly during the power-on system hardware

6

test, but goes blank when Windows starts, check that you have
enough memory for the video mode you have selected.

If Your Display is Blurred or Unreadable

If you select the wrong display type, the display screen may become
blurred or unreadable. To correct this problem:

Restart the PC. Either press the reset button, or press

1

Delete

and . The PC will perform its power-on system hardware test.
When the test is finished, press to bypass the startup files and

2

display the MS-DOS prompt (
Type

3

66 English

CD C:\WINDOWS

.

C:\

).

5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If You Are Using
Windows 95

4 Type

SETUP

5Press to select the
6 Select the

.

Display

line, and press .

VGA

line, and press .

7 Press again to accept the configuration.
8 Press and to restart the PC.
9 If necessary, type

WIN

Delete

to restart Windows.

10 When Windows starts, select the correct display with HP User Tools.

When you change your display type under Windows 95, a confirmation
box is displayed prompting you to confirm your selection. If, however,
you have selected the wrong display type, so you are unable to read the
screen message, the display type will automatically return to the
previous selection (after about 15 seconds). To change the display type:

1 Choose

Start

2 Point to
3 Choose the
4 In the

choose

Display Properties

Change display type

.

Settings

Display

and choose

icon.

dialog box, choose

Control Panel

.

.

Settings

, then

Other Display Problems

5 In the

Monitor Type

6 Select the appropriate

dialog box, choose

Model

, then choose

Change...

Have Disk...

.

.

7 Select the drive and directory where the new display driver can be

.

found, then choose

OK

If the display image is not aligned with the screen, use the display’s
controls to center the image. Refer to the display manual for
instructions.

If the screens generated by the applications do not appear to be
correct, check the application’s manual to find out which video
standard is required. Also check your display manual to find out which
refresh rate is required.

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5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If Your Keyboard or Mouse Does Not Work

Check that the keyboard or mouse is correctly connected.

1

Check that the mouse driver supplied with the preloaded software is

2

installed correctly.

Clean the mouse ball and rollers as shown in the figure below (use a

3

lint-free cloth).

Clean the mouse rollers

Clean the mouse ball

68 English

5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If Your Printer Does Not Work

Check that the printer’s power switch is ON.

1

Check that the power cable is plugged into the power outlet and the

2

printer.

Check that you have the correct cable for the printer. Make sure that

3

it is securely connected to the correct connector (port) on the PC
and printer.

Check that the printer is online.

4

Examine the paper feed mechanism for a paper jam.

5

Check that the printer is configured correctly for the PC and for the

6

application.

Check that the PC’s port has been correctly configured using

a

Setup.

Check that the printer is correctly set up in Windows.

b

Check that the application program’s Print menu has been

c

correctly set up. (Refer to the manual supplied with the
application software.)

Check that the PC’s port is working properly by running another

7

peripheral connected to the port.

If you receive an error message, refer to the printer’s manual for

8

help.

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5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If the Flexible Disk Drive Does Not Work

Check that you are using a formatted diskette and it is inserted

1

correctly.

Check that you are using a diskette that is the right density.

2

Check that the correct diskette type has been configured in Setup.

3

Check that the flexible disk drive has not been disabled in Setup.

4

There are three options on the Setup
used to disable or enable:

Boot on flexible disk drive

•

Write on flexible disk drives

•

Use of flexible disk drives

•

Security

menu which may be

Check the option on the Setup

5

Configuration

menu which

enables or disables the on-board flexible disk controller.

Check that the disk power and data cables are correctly connected.

6

Clean the flexible disk drive using a diskette cleaning kit.

7

If the Hard Disk Does Not Work

Check that the hard disk drive has not been disabled in Setup. There

1

is an option on the Setup

Security

disable or enable start from hard disk.

Check that the disk power and data cables are correctly connected.

2

Check that the on-board Bus IDE adapter is enabled in Setup, if you

3

are using the on-board IDE controller.

menu which allows you to

70 English

5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If the Hard Disk Activity Light Does Not Work

If you are using a hard disk drive with a controller board (a SCSI hard
disk, for example), the activity light does not flicker when the PC is
accessing the hard disk drive.

If the hard disk activity light does not flicker when the PC is accessing
the hard disk drive:

1 Check that the control panel connector is firmly attached to the

system board.

2 Check that the disk power and data cables are correctly connected.

If the CD-ROM Drive Does Not Work

1 Check that the cables have been properly connected.
2 Check that a CD is inserted in the drive.
3 Check that the CD-ROM is declared as “CD” in Setup on the

Disk Drives

4 Check that the

menu.

On-board Bus IDE Adapters

item is set to

Hard

Both

in

Setup.

5 If you intend to boot from the CD-ROM, make sure that this option is

not disabled in Setup.

6 For further information, refer to the CD-ROM documentation, or

your operating system documentation.

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5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If an Accessory Board Does Not Work

Carry out the following checks:

Check that the board has been firmly installed in the accessory board

1

slot.

Check that the board is not using memory, I/O addresses, an IRQ, or

2

DMA also used by the PC. Refer to the board’s manual for details. For
information on the current use of IRQs by the PC, type MSD at the
MS-DOS prompt, and press (if you are using
Windows 3.11), or use the Device Manager (if you are using
Windows 95).

Check that the PC has been configured correctly in Setup.

3

If you Lose the Key

If you lose the key to the PC, you need to order a replacement lock (HP
part number 5062-5590) from the HP dealer or HP Sales and Service
Office. The new lock is delivered with two keys. Contact your HP dealer
for installing the new lock.

72 English

If Your PC Has a Software Problem

If You Have Forgotten Your Password

If you forget the User password,

❒

Restart the PC. If the keyboard is locked, unplug the power cable

1

and plug it in again.

5 Troubleshooting Your PC

If Your PC Has a Software Problem

Wait for

2

Press to start Setup.

3

Enter the Administrator password.

4

Move to the User password field and set a new User password.

5

Press to save the new password and exit Setup.

6

If you forget both the User password and the Administrator

❒

F2=Setup

to be displayed.

password:

Switch off the PC.

1

Remove the computer’s cover.

2

Set switch 5 (PSWD EN) on the system board switch block to

3

CLOSED.

Switch on the PC and allow it to complete its startup routine.

4

Switch off the computer.

5

Reset switch 5 (PSWD EN) to OPEN.

6

Replace the computer’s cover.

7

Switch on the PC and allow it to complete its startup routine.

8

After the power-on system hardware test has completed, press

9

when prompted to use Setup.

Set new User and Administrator passwords.

10

Press to save the new passwords and exit Setup.

11

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5 Troubleshooting Your PC

If Your PC Has a Software Problem

If Your Application Software Does Not Work

If the PC reports the system is OK and the indicator light over the
power switch is illuminated, but some software does not run:

Power Management in
Windows 3.11

Check to see if the

1

AUTOEXEC.BAT

file is present with the correct

settings (Windows 3.11 only).

Refer to the application software manual for guidance.

2

If Windows does not run properly, refer to the Windows manual for

3

guidance.

If Power Management Does Not Work

Check that the Sleep icon appears in the StartUp Windows group.
If it is absent, choose the File menu in the Program Manager and select
the New option to install

SLEEP.EXE

from the

C:\WINDOWS

the StartUp group.

Check that Power Management is enabled using the Power icon in
the Windows Control Panel:

Choose the Power icon in the Windows Control Panel.

1

Check that

2

Advanced

is selected in the Power dialog box.

If the Power icon does not appear in the Windows Control Panel:

Exit from Windows.

1

directory in

Power Management in
Windows 95

At the MS-DOS prompt, change to the

2

Type

3

Computer

and press to run Windows Setup and set the

SETUP

field to

MS-DOS with APM

C:\WINDOWS

. Follow the instructions

directory.

displayed by the Setup program to return to the MS-DOS prompt.

Check that Power Management is enabled using the Power icon in
the Windows Control Panel:

Choose the Power icon in the Windows Control Panel.

1

Check that

2

74 English

Advanced

is selected in the Power dialog box.

5 Troubleshooting Your PC

If Your PC Has a Software Problem

If your PC supports power management features, but no power
management settings are displayed, make sure that the Energy Star
Compliant check box is selected in the display’s settings. See the
Windows 95 online help for more information.

Power Management in
DOS

WARNING

Use a text editor to check that

DEVICE=C:\DOS\POWER.EXE ADV:MAX

is present in the CONFIG.SYS file.

If the Date and Time are Incorrect

The date and time can be incorrect for the following reasons:

The time has changed for the seasons.

•

The PC has been unplugged from the power too long, and the battery

•

is discharged.

To change the date and time, use the HP User Tools program. You can
also use the Setup program to change the date and time.

If You Need to Replace the Battery

If your computer repeatedly loses its configuration or the CPU clock
stops, you should replace the battery or install an external battery (an
external battery, with a 5-year life span, is available from HP, order
1420-0513 from your authorized reseller).

There is a danger of explosion if the battery is incorrectly
installed. For your safety, never attempt to recharge,
disassemble, or burn the old battery. Replace only with the
same or equivalent type recommended by the manufacturer.
The battery in this PC is a lithium battery that does not contain
heavy metals. Nevertheless, in order to protect the
environment, do not dispose of batteries in household waste.
Please return used batteries to the shop from which you
bought them, to the dealer from whom you purchased your
PC, or to HP so they can either be recycled or disposed of in an
environmentally sound way. Returned used batteries will be
accepted free of charge.

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5 Troubleshooting Your PC

If Your PC Has a Software Problem

To Install an External
Battery

1 Switch off the display and computer, and disconnect the power

supply cables and any telecommunications cables.

2 Remove the computer’s cover (see “Removing the Cover” on

page 20).

3 Connect the external battery cable to the battery connector on the

system board, as shown below:

Connect the external battery

4 Mount the external battery in a convenient place inside the

computer, using the self-adhesive strip supplied.

5 Replace the computer’s cover (see “Replacing the Cover” on

page 21).

6 Run the Setup program to reconfigure the computer.

76 English

5 Troubleshooting Your PC

If Your PC Has a Software Problem

To Install a
Replacement Battery

1 Switch off the display and computer, and remove the computer’s

cover (see “Removing the Cover” on page 20).

2 Remove the existing battery.
3 Insert the new battery, with the cross uppermost, and ensure that it

is properly seated.

Remove the
existing battery

Insert the new
battery

4 Ensure that the battery retaining clip is in place and holding the

battery firmly.

5 Replace the computer’s cover (see “Replacing the Cover” on

page 21).

6 Run the Setup program to reconfigure the computer.

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English

6

Technical Information

This chapter provides technical information about your PC.

6 Technical Information

Specifications

Specifications

Features

Feature Description

Processor (standard) Pentium

Level-one cache 8 KB code, 8 KB write-back data

Level-two cache 256 KB synchronous or pipeline burst cache

Main memory (size/speed) Upgradeable to 128 MB (60 ns, 32-bit or 36-bit)

Video Integrated 64-bit Ultra VGA Controller on PCI bus

1 MB standard, upgradeable to 2 MB, DDC1 compliant
or
Matrox MGA Millennium board with 2 MB standard, upgradeable to 4 MB (using a
2 MB upgrade module available from Hewlett-Packard), or 8 MB (using a 6 MB
upgrade module available from your Matrox reseller)

Disk drive controller Master Enhanced IDE controller on PCI bus

Rear connectors

25-pin parallel connector

9-pin serial connectors

System board connectors

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•

mini-DIN mouse

•

mini-DIN keyboard

•

25-pin parallel

•

9-pin serial (two, buffered)

•

15-pin VGA

•

Mode: Centronics©, bidirectional, EPP, or ECP.

•

Parallel port: 2C8h (IRQ5), 2D8h (IRQ5), 218h (IRQ7), 278h (IRQ7), 378h (IRQ7),
3C8h (IRQ7), 3D8h (IRQ7), or Disabled.

•

Standard: Two UART 16550 buffered serial ports (both RS-232-C)

•

Serial port A or B: 238h (IRQ3), 2E8h (IRQ3), 2F8h (IRQ3), 228h (IRQ4), 338H
(IRQ4), 3E8h (IRQ4), 3F8h (IRQ4), or Disabled.

•

VESA internal video pass-through connector

•

One flexible disk drive cable with three drive connectors

•

One red IDE data cable with two drive connectors, for CD-ROM drives and hard
disk drives

•

One IDE data cable with two drive connectors, for hard disk drives.

Feature Description

Accessory slots Three for 16-bit ISA boards (one short and two full-length)

One combination slot for PCI or ISA board
Two for 32-bit PCI boards

Disk drive shelves Six mass storage shelves supporting up to:

•

Four front-access devices (for 3.5-inch and 5.25-inch devices)

•

Two internal 3.5-inch hard disk drives

Mouse/Keyboard HP mouse/keyboard with mini-DIN connector

Physical Characteristics

6 Technical Information

Specifications

Description

Weight

Characteristic

13 kilograms (28.7 pounds)

(excluding keyboard and display)

Dimensions 44 cm (D) by 19.2 cm (W) by 43.8 cm (H)

(17.3 inches by 7.6 inches by 17.2 inches)

2

Footprint 0.084 m

(0.9 sq ft)

Storage temperature -40°C to 70°C (-40°F to 158°F)

Storage humidity 8% to 80% (relative)

Operating temperature 5°C to 40°C (41°F to 104°F)

Operating humidity 15% to 80% (relative)

Maximum thermal dissipation 91 kcal per hour (360 BTU per hour)

Acoustic noise emission < 40 dbA in the workplace under normal conditions

(as defined by DIN 45635 T.19 and ISO 7779)

Power supply

•

Input voltage: 100-127 VAC and 200-240 VAC over 50/60 Hz
manual switching between 115 & 230 V

•

Power consumption: 30 W to 40 W (typical), 220 W (maximum), EPA compliant
at sleep mode

•

Power availability: 160 W continuous, 200 W peak

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6 Technical Information

Specifications

Power Consumption

NOTE The figures given below are for a PC with a basic configuration. If, for

example, you have a multimedia PC, the power consumption values will
be slightly higher.

All measurements are in watts (rms).

Consumption at 115V / 60Hz

90 MHz 100 MHz 120 MHz 133 MHz

Off 1.27 1.27 1.29 1.28

Windows 31.9 39.8 42.0 37.6

Standby 23.7 24.1 26.4 21.3

Sleep/Suspend 19.0 19.4 20.9 20.5

Consumption at 230V / 50Hz

90 MHz 100 MHz 120 MHz 133 MHz

Off 2.94 2.89 2.95 2.73

Windows 34.5 35.1 43.9 40.1

Standby 26.6 26.6 29.0 28.3

Sleep/Suspend 22.5 22.5 24.0 23.5

NOTE When the PC is turned off with the power button on the front panel, the

power consumption falls below 5 watts, but is not zero. The special
ON/OFF method used by this PC considerably extends the lifetime of
the power supply. To reach zero power consumption in OFF mode,
either unplug the PC from the power outlet or use a power block with a
switch. You should be aware that, in this case, the PC will lose its time
settings within a few days.

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6 Technical Information

Specifications

Typical Power Consumption/Availability for ISA Accessory Slots

+5 V 4.5A limit per slot (limited by system board)

+12 V 1.5A limit per slot (limited by system board)

-5 V 0.1A total power limit (limited by power supply)

-12 V 0.3A total power limit (limited by power supply)

Typical Power Consumption/Availability for PCI Accessory Slots

+5 V 4.5A maximum per slot

+12 V 0.5A maximum per slot

-12 V 0.1A maximum per slot

There is a maximum per-slot limit of 25 W between all supply rails.

IRQs, DMAs, and I/O Addresses Used by Your PC

IRQs used by PC

The IRQ, DMA, and I/O
address mappings
shown here are for a
PC with a basic
configuration. The
resources used by your
PC may vary,
depending on what is
supplied with your
PC. For information
on current mappings
on your PC, type MSD
at the MS-DOS prompt
(Windows 3.11) or use
the Device Manager
(Windows 95). For
other operating
systems, see the
operating system’s
documentation.

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IRQ0 system timer
IRQ1 keyboard
IRQ2 system cascade
IRQ3 free if not used for serial port

IRQ4 free if not used for serial port
IRQ5 free if not used for parallel port 2
IRQ6 flexible disk drive controller
IRQ7 free if not used for parallel port 1
IRQ8 real-time clock
IRQ9 available for integrated PCI devices, if not used by ISA

board

IRQ10 available for integrated PCI devices, if not used by ISA

board

IRQ11 available for integrated PCI devices, if not used by ISA

board
IRQ12 mouse
IRQ13 processor
IRQ14 integrated IDE hard disk drive controller
IRQ15 free if not used by second IDE controller

6 Technical Information

Specifications

DMAs used by PC DMA 0 free

DMA 1 free if not used for parallel port
DMA 2 flexible disk drive controller
DMA 3 free if not used for parallel port
DMA 4 used to cascade DMA channels 0-3
DMA 5 free
DMA 6 free
DMA 7 free

I/O Addresses used by
5PC

170h - 177h, 376h secondary IDE hard disk controller
1F0h - 1F7h, 3F6h primary IDE hard disk controller
278h - 27Fh parallel port 2
2E8h - 2EFh serial port
2F8h - 2FFh serial port
370h - 371h integrated I/O controller
378h - 37Fh parallel port 1
3E8h - 3EFh serial port 3
3F0h - 3F5h, 3F7h integrated flexible disk controller
3F8h - 3FFh serial port 1
496h - 497h HP reserved
678h - 67Bh parallel port if ECP mode is selected
778h - 77Bh parallel port if ECP mode is selected

Available Video Resolutions

Depending on the model, your PC has either:

An integrated 64-bit Ultra VGA controller on a PCI bus, with 1 MB of

•

memory as standard, which can be upgraded to 2MB, or

A Matrox MGA Millennium board, with 2 MB of memory as standard,

•

which can be upgraded to 4 MB (using an upgrade module from
Hewlett-Packard), or 8 MB (using an upgrade module from Matrox).

The video resolutions available for your PC depend on the operating
system you are using and the amount of video memory. The tables
below give the typical resolutions for: the BIOS, Windows 3.11,
Windows 95 and OS/2.

For details of how to obtain further information, see chapter 7,
Hewlett-Packard Support and Information Services.

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BIOS Video Resolutions

Resolution Number of colors Refresh Rate Memory

640 x 480 16, 256, 32K, 64K 60, 72, 75 1 MB

800 x 600 16, 256, 32K, 64K 60, 72, 75

1024 x 768 16, 256 i43, 60, 70, 75

1280 x 1024 16 i43, i45, 60

Resolution Number of colors Refresh Rate Memory

6 Technical Information

Specifications

640 x 480 16, 256, 32K, 64K,

16M

800 x 600 16, 256, 32K, 64K,

16M

1024 x 768 16, 256, 32K, 64K i43, 60, 70, 75

1280 x 1024 16, 256 i45, 60, 70, 75

60, 72, 75 2 MB

60, 72, 75

Windows 3.11 Video Resolutions

Resolution Number of colors Refresh Rate Memory

640 x 480 16, 256, 32K, 64K 60, 72, 75 1 MB

800 x 600 256, 32K, 64K 60, 72, 75

1024 x 768 256 i43, 60, 70, 75

Resolution Number of colors Refresh Rate Memory

640 x 480 16, 256, 32K, 64K,

16M

800 x 600 256, 32K, 64K, 16M 60, 72, 75

60, 72, 75 2 MB

1024 x 768 256, 32K, 64K i43, 60, 70, 75

1280 x 1024 256 i45, 60, 70, 75

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6 Technical Information

Specifications

Windows 95 Video Resolutions

Resolution Number of colors Refresh Rate Memory

640 x 480 16, 256, 64K,

16M/24Bpp

800 x 600 16, 256, 64K 60, 72, 75

1024 x 768 16, 256 i43, 60, 70, 75

1280 x 1024 16 i45, 60, 72, 75

1. Bpp = Bits per pixel

Resolution Number of colors Refresh Rate Memory

640 x 480 16, 256, 64K,

16M/24Bpp
16M/32Bpp

800 x 600 16, 256, 64K,

16M/32Bpp

1024 x 768 16, 256, 64K i43, 60, 70, 75

1280 x 1024 16, 256 i45, 60, 72, 75

1. Bpp = Bits per pixel

1

1

,

60, 72, 75 1 MB

60, 72, 75 2 MB

60, 72, 75

OS/2 Video Resolutions

Resolution Number of colors Refresh Rate Memory

640 x 480 256, 64K 60, 72, 75 1 MB

800 x 600 256 60, 72, 75

1024 x 768 256 i43, 60, 70, 75

1280 x 1024 Not available

86 English

6 Technical Information

Specifications

Resolution Number of colors Refresh Rate Memory

640 x 480 256, 64K, 16M 60, 72, 75 2 MB

800 x 600 256, 64K 60, 72, 75

1024 x 768 256, 64K i43, 60, 70, 75

1280 x 1024 256 i43, 60, 72, 75

Video Resolutions for the Matrox MGA Millennium board, Valid for Windows 3.11,
Windows 95 and OS/2

Resolution Number of colors Refresh Rate Memory

640 x 480 256, 64K, 16M All resolutions

2 MB

support any refresh

800 x 600 256, 64K, 16M

1024 x 768 256, 64K

1600 x 1200

1

256

rate available with
your display.

1024 x 768 256, 64K, 16M 4 MB

1280 x 1024 256, 64K, 16M

(24Bpp)

1600 x 1200

1

256, 64K

1280 x 1024 256, 64K, 16M 8 MB

1600 x 1200

1

256, 64K, 16M 8 MB

1. Upper limit of refresh rate for HP monitors is 60Hz.

Only 24Bpp (Bits per pixel) is available for OS/2 16K colors.

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