HP VECTRA VL 5/XXX 4 User Manual

User’s Guide
HP Vectra VL
5/xx MT Series 4
English
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
®
Centronics Corporation.
®
Intel Pentium Matrox Limited.
TM
MGA Microsoft Microsoft Corporation. Novell
®
is a registered trademark of the Santa Cruz Operation Inc.
SCO
®
UNIX countries, licensed exclusively through X/Open Company Limited.
is a registered trademark of Centronics Data Computer
is a registered trademark of Intel Corporation.
TM
is a trademark of Intel Corporation.
®
is a registered trademark of Matrox Electronic Systems
and MillenniumTM are trademarks of Matrox Graphics Inc.
®
MS-DOS® and Windows® are registered trademarks of
,
®
is a U.S. registered trademark of Novell, Inc.
is a registered trademark in the United States and other
Hewlett-Packard France Grenoble Personal Computer Division Technical Marketing 38053 Grenoble Cedex 9 France
1995 Hewlett-Packard Company
User’s Guide
Welcome to Your HP Vectra PC
Congratulations on the purchase of your HP Vectra VL 5/xx series 4 minitower PC. Your high-performance PC provides:
A PentiumTM processor
Main memory, upgradeable to 128 MB
256-KB level-two synchronous cache
Fast 64-bit graphics processor
Depending on the model, video memory of either:
1 MB integrated on the system board, upgradeable to 2 MB, or
2 MB on a Matrox
Millennium
TM
module available from Hewlett-Packard), or 8 MB (using a 6 MB upgrade module available from your Matrox reseller)
®
Graphics Architecture (MGATM)
board, upgradeable to 4 MB (using a 2 MB upgrade
High-performance PCI bus
Enhanced IDE (Integrated Drive Electronics) supporting Fast IDE
devices. Plus Mode 4 and Master IDE for optimum HDD performance
Spare device shelves for the following devices:
Three front-access shelves for diskette, CD-ROM, or tape drives
One internal shelf for an additional hard disk drive
Six accessory board slots allowing for the installation of either:
Two 32-bit PCI (Peripheral Component Interconnect) boards and
four 16-bit ISA (Industry Standard Architecture) boards, or
Three 32-bit PCI boards and three 16-bit ISA boards
BIOS stored in Flash ROM (for easy upgradability)
Preinstalled operating system and other useful office applications
iv English
Energy Star-compliant power management
The PC range described in this manual has a power saving capability which complies with the Environment Protection Agency’s (EPA) 30 watt maximum power consumption in sleep mode, with the exception of those models which are fully loaded multimedia PCs. The fully loaded multimedia PCs also have energy saving capabilities, but use slightly more than the maximum 30 watt limit in power saving mode, required for the Energy Star label approval.
Vectra Ergonomic Power Solution—Windows® 95 soft power down
using the mouse, plus keyboard power on using the Startkey
One parallel- and two serial-communications ports
English v
English
Contents
1 Setting Up Your PC
Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display, and Printer. . . . . . . . . . . 4
Connecting the Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Starting the PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Creating Master Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Using Your PC
Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The HP Vectra Keyboard for Windows 95 . . . . . . . . . . . . . . . . . . . . . 13
HP Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Advanced Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Personalizing Your Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The Desktop Management Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 Installing Accessories in Your PC
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Backing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 20
English vii
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Video Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installing Accessory Boards under Windows 3.11. . . . . . . . . . . . . . . . . . 30
Installing Accessory Boards under Windows 95 . . . . . . . . . . . . . . . . . . . 31
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing an Additional Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive . . . . . . . 41
Installing a Processor Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Completing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Completing the Installation of an IDE Drive . . . . . . . . . . . . . . . . . . . . . . 47
4 Using the HP Setup Program
Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Starting the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Understanding the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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5 Troubleshooting Your PC
Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
If Your PC Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
If Your Display Is Blank and There Are No Error Messages . . . . . . . . . . 63
If You Are Unable to Change Any Values in Setup. . . . . . . . . . . . . . . . . . 64
If a Power-On System Hardware Test Error Message Is Displayed. . . . . 64
To Clear the CMOS Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Power-On System Hardware Test Errors That May Prevent Your PC
from Starting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 66
If Your Display Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
If Your Display is Blurred or Unreadable. . . . . . . . . . . . . . . . . . . . . . . . . .66
If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 68
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 70
If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
If the Hard Disk Activity Light Does Not Work. . . . . . . . . . . . . . . . . . . . .71
If the CD-ROM Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
If you Lose the Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 73
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 74
If Power Management Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
If You Need to Replace the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
English ix
6 Technical Information
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Typical Power Consumption/Availability for ISA Accessory Slots . . . . . 83
Typical Power Consumption/Availability for PCI Accessory Slots . . . . . 83
IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . 83
Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
BIOS Video Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Windows 3.11 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Windows 95 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
OS/2 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Video Resolutions for the Matrox MGA Millennium board, Valid for
Windows 3.11, Windows 95 and OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
The PC’s Memory Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Rear Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Recycling Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
7 Hewlett-Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
x English
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . . 97
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Internet—FTP Library Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Access HP World Wide Web Site -. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . . 100
HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 100
Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 101
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 103
Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 105
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 107
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
English xi
1
Setting Up Your PC
This chapter leads you through the first-time installation of your HP Vectra PC.
1 Setting Up Your PC
Unpacking Your PC
Unpacking Your PC
When you receive your PC, unpack all the components:
1
the computer and power cable
the display and its cables
the keyboard and mouse
the manuals
NOTE The operating system software, drivers, and HP utilities are preloaded
on the hard disk. No diskettes are supplied.
Place the computer either on a sturdy desk (or on the floor under the
2
desk) near to an easily accessible power outlet. Position the computer so that its connectors are easily accessible.
3
Place the display on the desk with an easily accessible power outlet,
4
and enough space for the keyboard and mouse.
Display
Mouse
Keyboard
User’s Guide
Computer
2 English
1 Setting Up Your PC
Unpacking Your PC
WARNING
Installation Tools
Using the HP Key Ring
If you are in any doubt that you can lift either the display or the computer safely, do not try to do so without help. For further information about the display, refer to the display’s manual.
No tools are required to install your PC. However, if you plan to install a disk drive or an accessory board inside your PC, you will need a flat-blade screwdriver. For further information about installing accessories, see chapter 3, "Installing Accessories in Your PC".
Your HP Vectra PC is supplied with a key ring inserted in the cover lock. The key ring, which has the key attached to it, can be removed from the lock and used as a normal key ring.
English 3
1 Setting Up Your PC
Connecting the Mouse, Keyboard, Display, and Printer
Connecting the Mouse, Keyboard, Display, and Printer
Connect the mouse, keyboard, display, and printer to the back of the
1
computer. The connectors are shaped to go in one way only. For a printer or plotter, use the connector labeled:
Parallel (25-pin parallel connector) for a parallel device
Serial A (9-pin serial connector) for a serial device
Serial B (9-pin serial connector) for a second serial device
Tighten the cable attachment screws.
2
Display
Keyboard
Mouse
4 English
1 Setting Up Your PC
Connecting the Power Cables
Connecting the Power Cables
Remove the warning label covering the computer’s power connector
1
at the rear of the computer.
Check that the correct voltage is selected for your country. (The
2
voltage is set during manufacture, and should be already correct.)
Connect the power cables to the display and the computer. (The
3
connectors are shaped to go in one way only.)
Connect the display’s power cable and the computer’s power cable
4
to grounded outlets.
English 5
Display Power Connector
1 Setting Up Your PC
Connecting the Power Cables
Computer Power Connector
WARNING
For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.
This PC is disconnected from the power by removing the power cable from the power outlet. This means the PC must be located close to a power outlet that is easily accessible.
6 English
1 Setting Up Your PC
Starting the PC for the First Time
Starting the PC for the First Time
CAUTION Before you turn on your computer, make sure that you have checked
that the correct voltage is set for your country (see page 5).
Your computer has preinstalled software. The software is initialized the first time you start the computer. The initialization takes approximately three minutes, and sets up your software to use the hardware installed in your computer. Note that you can change the hardware settings after the software has been initialized.
To initialize your software:
Turn on the display and then the computer.
1
Computer Power Button
Display Power Button
English 7
1 Setting Up Your PC
Starting the PC for the First Time
When the computer is switched on, the Vectra Logo is displayed. The computer performs a power-on system hardware test. If you want to display the test screen, press .
If an error is detected during the power-on system hardware test, the computer will automatically display the error. You may be prompted to press to start the Setup program to correct the error. See chapter 4, "Using the HP Setup Program" for more information about the Setup program.
CAUTION Do not switch off the computer while the software is being initialized as
this could cause unexpected results.
2 The software initialization routine starts. It displays the software
license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and asks questions about the PC: for example, the name of the person who will use the PC, the company name of that person, the current date and time, the type of printer that will be used, and so on.
Depending on which model PC you have, you may also be asked to select which operating system you want to use: Windows 3.11 or Windows 95 (the default).
CAUTION Once you have confirmed your operating system selection, you cannot
go back and change that selection later. The operating system that you have NOT chosen will be removed from your computer’s hard disk.
3 While the initialization program is running, you might like to
complete the Warranty Registration card which you will find inside the back of this manual.
and the
When the initialization routine has finished, choose
OK
computer will restart.
8 English
Your display may be different from the display shown here
4 When your computer has restarted:
Adjust the screen’s brightness and contrast to your needs. If the
picture does not fill the screen or is not centered, adjust it using the controls on the display. Refer to the display’s manual for details.
Set the keyboard to a comfortable position.
1 Setting Up Your PC
Starting the PC for the First Time
Brightness and Contrast Controls
If You Are Using Windows 3.11
If You Are Using Windows 95
Creating Master Diskettes
It is very important that you create master diskettes for your preinstalled software as soon as possible. These diskettes can then be used to restore the preinstalled software to your computer in an emergency. HP recommends that you use new diskettes to create the master diskettes.
Use the Master Diskette Creation Utility in the HPUtils group to create master diskettes.
Use the Microsoft Create System Disk utility to create master diskettes. Refer to your Windows 95 documentation for more information.
English 9
English
2
Using Your PC
This chapter explains how to use the HP Vectra features and tools designed to increase your productivity.
2 Using Your PC
Starting and Stopping Your PC
Starting and Stopping Your PC
Your PC supports the Vectra Ergonomic Power Solution. This means that you can switch the PC ON using the power-on Startkey, and OFF using the mouse. See below for further information.
Starting Your PC
Stopping Your PC If You Are Using Windows 3.11
Your PC can be started in two ways:
by pressing the power button on the front panel
by pressing the space bar on the new HP Vectra keyboard for
Windows 95 (if you are using such a keyboard, and the power-on feature is enabled—see “Using the HP Setup Program” on page 50 and “System Board Switches” on page 90).
When you start the computer manually, switch on the display first. When you switch on the computer, the computer carries out the power-on system hardware test while the Vectra logo is displayed. If you wish to view the test, press .
If there is an error during the power-on system hardware test, the error will automatically be displayed.
If you have set a password in the PC’s Setup program, the password prompt is displayed after the power-on system hardware test has completed. If the Password prompt is displayed, type your password and press to be able to use the PC. If you have not set a password, see “Setting Passwords” on page 58.
To stop your PC:
Exit all your programs.
1
Exit Windows.
2
Press the power ON/OFF button.
3
Stopping Your PC If You Are Using Windows 95
To stop or shut down your PC:
Choose
1
Choose
2
Choose
3
12 English
Start Shut Down Shut down the computer
.
.
.
2 Using Your PC
The HP Vectra Keyboard for Windows 95
The HP Vectra Keyboard for Windows 95
The HP Vectra keyboard for Windows 95 has several new features available under Windows 95. There are three additional keys which give speedy access to Windows 95 functions.
Windows Keys
Power-On Startkey
Application Key
You can display the Windows 95 Start menu by pressing either of
the two Windows keys, positioned to the left and right of the space bar.
You can switch on your PC by pressing the space bar. The PC starts up in the normal way. You can enable or disable this function via the Setup program (see “Using the HP Setup Program” on page 50), and a switch on the system board, (see “System Board Switches” on page 90).
You can access all right mouse-button functions used to copy and move files, display shortcut menus, and get Help information, by pressing the Application key.
English 13
2 Using Your PC
HP Utilities
HP Utilities
The HP Utilities provide you with online information about your PC, and enable you to use HP-supplied software to set up certain aspects of your PC. All HP-specific online information is accessible from this location.
To access HP User Tools:
If You Are Using Windows 3.11
If You Are Using Windows 95
Choose the HPUtils group icon to display the Hewlett-Packard
1
Utilities.
Choose the HP User Tools icon to display the HP User Tools.
2
Choose the tool that you wish to use.
3
Choose
1
Choose
2
Choose the tool that you wish to use.
3
Start
HP User Tools
.
to display the HP User Tools.
14 English
2 Using Your PC
Advanced Power Management
Advanced Power Management
Your PC supports a power management system which complies with the United States’ Environmental Protection Agency’s (EPA) Energy Star program. Power management enables you to reduce the PC’s power consumption when you are not using it. (If your PC has a CD-ROM, it is not Energy Star-compliant.)
If You Are Using Windows 3.11
If You Are Using Windows 95
Two power management modes are supported:
Standby mode, which reduces the power used by your display by
switching it to Standby mode. You can select this if your display is Energy Star compliant. Use the Power icon in the Control Panel to configure Standby mode.
Sleep mode, which reduces power consumption to a minimum. Use
the Power icon in the Control Panel to configure Sleep mode. To activate Sleep mode in Windows, choose the Sleep mode icon (bottom-left of the screen). To return to full power, press any key.
For information about the DOS power management utility, refer to your DOS operating system documentation.
Three power saving modes are available:
Low-Power Standby mode, which reduces the power used by your
display by switching it to Standby mode. You can select this if your display is Energy Star compliant. Use the Display icon in the Control Panel (choose Start and then Settings) to configure Standby mode.
Shut-Off Monitor mode, which reduces the power used by your
display by shutting it off. You can select this if your display is Energy Star compliant. Use the Display icon in the Control Panel.
Suspend mode, which reduces the power used by the computer by
shutting down the computer. Use the Power icon in the Control Panel to configure Suspend mode. To activate Suspend mode, choose
Suspend
on the Start menu.
NOTE If your PC is on a Novell® network, the Suspend mode option will
disconnect you from the network. Some other software applications are also not compatible with Suspend mode.
English 15
2 Using Your PC
Personalizing Your Mouse
Personalizing Your Mouse
Your PC has preinstalled Windows software which lets you personalize the functionality of your mouse.
The Desktop Management Interface
Your PC supports the Desktop Management Interface (DMI). The DMI lets an application request information about your computer. For example, an application can use the DMI to view
the hardware and software components installed in your PC
the operating system used by your PC
the number of available accessory board slots
Refer to your operating system documentation for further information about DMI.
16 English
3
Installing Accessories in Your PC
This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.
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