HP VECTRA VE 5/XXX 2 User Manual
Familiarization Guide
This guide is for experienced HP Support Center personnel,
CEs and reseller technicians. That is, personnel who have
already completed the HP Vectra PC family training course,
or equivalent, and have at least six months of experience
servicing the HP Vectra PCs.
It is a self-paced training guide designed to train you to install,
configure, and repair the PC. You can follow it without having
any equipment available.
HP Vectra VE
5/xx series 2 PC
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains propriety information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written
consent of Hewlett-Packard Company.
Centronics® is a registered trademark of Centronics Data Computer
Corporation.
Microsoft®, Windows® and MS-DOS® are registered trademarks of the
Microsoft Corporation.
TM
OS/2
NextStep
Novell® and NetWare® are U.S. registered trademarks of Novell, Inc.
PENTIUM
SCO UNIX® is a registered trademark of the Santa Cruz Operation.
Solaris
SoundBlaster
is a trademark of International Business Machines Corporation.
TM
is a trademark of Next Incorporated.
TM
is a trademark of Intel Corporation.
TM
is a trademark of Sun Microsystems Incorporated.
TM
is a trademark of Creative Technology Limited.
Hewlett-Packard France
Grenoble Personal Computer Division
Technical Marketing
38053 Grenoble Cedex 9
France
© 1996 Hewlett-Packard Company
Contents
1 Product Overview and Features
Vectra Products Comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Models Available at Product Launch . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 PC Hardware Structure
Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3 Troubleshooting and Repair
Using SETUP to Configure the PC . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power-On Self-Tests (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Updating the System ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
HP Vectra Diagnostic Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
A Final Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Final Quiz Answers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
B Course Evaluation Form . . . . . . . . . . . . . . . . . . . . . . . . . . 48
iii
Contents
iv
1
Product Overview and Features
After reading this chapter, you will be able to describe the features specific
to the Vectra VE 5/xx series 2 PC.
1
1 Product Overview and Features
Vectra Products Comparison
Vectra Products Comparison
The following table compares the new HP Vectra VE 5/xx series 2 PCs with
the HP Vectra VE 5/xx series PCs and the HP Vectra VL 5/xx series 4
Desktop PCs.
Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4
Desktop PC
Microprocessor 5/75: Pentium
5/90: Pentium
TM
TM
75 MHz
90 MHz
5/75: Pentium
5/100: Pentium
5/133: Pentium
TM
TM
TM
75 MHz
100 MHz
133 MHz
5/90: Pentium
5/100: Pentium
5/120: Pentium
5/133: Pentium
TM
TM
TM
TM
90 MHz
100 MHz
120 MHz
133 MHz
Math coprocessor Integrated
Main Memory
Standard
Maximum
Sockets
32-bit (70 ns)
4 MB (one 4 MB module), or
8 MB (a pair of 4 MB modules)
128 MB
Four
32-bit EDO (60 ns)
8 MB (a pair of 4 MB modules), or
16 MB (a pair of 8 MB modules)
128 MB
Six
Level 1 cache memory 8 KB for code, plus 8 KB for data (both caches on the microprocessor)
Level 2 cache memory
Sockets
Video Controller Integrated 32-bit Ultra VGA on PCI
Video Memory
Upgrade
256 KB (Optional)
One
bus (Cirrus Logic 5430)
1 MB
None
Integrated 64-bit Ultra VGA on PCI
bus
1 MB (expandable to 2 MB)
Two 512K chips (use D3500A)
256 KB synchronous pipeline burst
cache (Socketed on system board)
One
Integrated 64-bit Ultra VGA on PCI
bus (S3 Trio 765 64V+), or
Matrox MGA Millennium video card
on PCI bus
1 MB (expandable to 2 MB) for
S3 Trio 765 64V+, or
2 MB (expandable to 8 MB) for
Matrox models.
Two 512K chips (use D3500A) for
S3 Trio 765 64V+, or
2 MB upgrade card (use D3557A) for
Matrox models.
Disk Controller Fast IDE controller on PCI local bus
(Integrated on system board)
2
Master Enhanced IDE controller on PCI local bus
(Integrated on system board)
1 Product Overview and Features
Vectra Products Comparison
Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4
Desktop PC
Hard Disks Fast IDE 270 MB
Fast IDE 540 MB
Mass storage shelves One front access 3.5-inch shelf
One front access 5.25-inch shelf
Two internal 3.5-inch shelves for
hard disks
Fast IDE 640 MB
Fast IDE 1.2 GB
Fast IDE 540 MB
Fast IDE 1 GB
One front access 3.5-inch shelf
One front access 5.25-inch shelf
One front access 5.25-inch/3.5-inch (1-inch high) shelf
One internal 3.5-inch shelf
Integrated ports 1 parallel port (bidirectional, ECP/EPP capable)
2 serial ports (UART 16650)
Keyboard connector
Mouse connector
Video connector Integrated on system board Integrated on system board for
S3 Trio 765 64V+, or
on video adapter card for Matrox
models.
Accessory slots Two full-length 16-bit ISA
Two half-length 16-bit ISA
One 32-bit PCI
One 32-bit PCI1 / full-length 16-bit ISA Combination
1
One full-length 16-bit ISA
One HP Proprietary (160 mm/6.3 inches) 16-bit ISA
Network Interface None
Power supply 100 W (full range 90-264 VAC)
Security Power-on password
Mechanical cover lock
Disk and port disabling
Security bracket
Power-on password
Mechanical cover lock
Disk and port disabling
Security bracket
Power-on keyboard lock
Space bar power-on enabling/disabling
Boot on CD-ROM, FDD & HDD enabling/disabling
Write on FDD enabling/disabling
Setup program protect
Passwords User Password User Password and Administrator Password
1.
5V supply only, no 3.3V supply.
3
1 Product Overview and Features
Vectra Products Comparison
Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4
Desktop PC
Pre-loaded software MS-DOS 6.22, Windows for Workgroups 3.11 and Dashboard or Windows 95
1
HP User Tools,
Drivers
2
BIOS ROM HP BIOS, Flash EEPROM HP/Phoenix
BIOS, Flash EEPROM
System ROM localization English only
1.
Some models have a dual pre-loading configuration of Windows 95 and Windows 3.11 on the hard disk.
Certain VL 5/xx series 4 models will have OS/2 3.0 pre-loaded, not Windows 3.11/Windows 95.
2.
HP’s new style BIOS co-developed with Phoenix Technologies
.
Vectra VE 5/xx series 2 PC
4
1 Product Overview and Features
Models Available at Product Launch
Models Available at Product Launch
The following table lists the models which will be available at the product
launch.
Models
VE 5/75 series 2
VE 5/100 series 2
VE 5/133 series 2
Hard Disk
Drive (MB)
0
640
640
640
0
640
640
640
1200
0
1200
1200
Product
number
D4001A
D4002A
D4002W
D4005A
D4021A
D4022A
D4022W
D4025A
D4027A
D4041A
D4042A
D4045A
RAM
(MB)
8
8
8
16
8
8
8
16
16
8
8
16
Cache
(KB)
None
None
None
None
None
None
None
None
None
None
None
None
Video
RAM
(MB)
1
1
1
1
1
1
1
1
1
1
1
1
Pre-loaded Operating
System Software
None
Windows 3.11
Windows 95/Windows 3.11
Windows 95/Windows 3.11
None
Windows 3.11
Windows 95/Windows 3.11
Windows 95/Windows 3.11
Windows 95/Windows 3.11
None
Windows 3.11
Windows 95/Windows 3.11
It is important to note the following information:
• There are no models fitted with second-level cache memory as standard.
• All models with 16 MB of main memory are pre-loaded with selectable
Windows 95 or Windows for Workgroups 3.11 software.
• HP does not recommend using Windows 95 on a PC with only 8 MB of
main memory.
5
1 Product Overview and Features
Product Features
Product Features
Overview
New Features
System Board
The HP Vectra VE 5/xx series 2 is a PENTIUM (P54) processor,
ISA/PCI-based PC. The system consists of a system board and a backplane.
The desktop’s backplane has one PCI slot, one combination ISA/PCI slot,
❒
one ISA slot and one HP proprietary ISA slot for accessory boards.
•
A completely upgradable Pentium-based system board (using system
board switches and voltage regulator module).
•
A new keyboard supporting Windows 95 special key functions.
•
Vectra Ergonomic Power Solution (VEPS): space bar power-on (under
any operating system), push-button status panel, and software shutdown
from Windows 95.
•
HP’s new style BIOS.
The main features of the system board are:
A system board that can mount PENTIUM processors (with
❒
accompanying Voltage Regulation Module) at several different clock
speeds (75 MHz, 100 MHz and 133 MHz).
A new type of main memory module called EDO (Extended Data Output)
❒
for faster memory access times (60 ns).
Optional 256KB of synchronous pipeline burst level 2 cache.
❒
A 64-bit host bus for PENTIUM processor, cache and main memory.
❒
A 32-bit Peripheral Component Interconnection (PCI) local bus for
❒
accessing the video controller and IDE controller.
An Industry-Standard Architecture (ISA) bus for ISA-compatible
❒
controllers (for devices such as flexible disk drives, serial ports,
parallel port, and audio card in multimedia models).
A dual password (administrator and user) security system that provides
❒
protection against unauthorized use of the PC.
A flash BIOS updating facility.
❒
6
1 Product Overview and Features
Product Features
Microprocessor
Cache Memory
The Pentium microprocessors used in the HP Vectra VE 5/xx series 2 use
internal clock multiplication, similar to that used by the 486 DX2 processor.
The microprocessor’s internal clock is a multiple of the system clock. The
Pentium 75 MHz and 100 MHz processors multiply the 50 MHz and 66 MHz
system clock by a factor of 1.5. The Pentium 133 MHz processor doubles the
66 MHz system clock. The Pentium 150 MHz processor multiplies the 60 MHz
system clock by a factor of 2.5. To set the appropriate switches for each
processor speed, refer to the Pentium Processor table in the section System
Board Switches in chapter 2.
The system board of the HP Vectra VE 5/xx series 2 has a Voltage Regulator
Module (VRM) which supplies the Pentium processor with the correct
voltage. The VRM allows the processor to be upgraded without replacing the
system board.
The 75 MHz, 90 MHz, 100 MHz, 133 MHz, 150 MHz and 166 MHz processors
need a passive shortening block VRM (providing VCC voltage). The
appropriate VRM is provided with each processor upgrade kit.
The microprocessor has two 8 KB first-level cache memories: one for
instruction codes and the other for data.
The HP Vectra VE 5/xx series 2 PC has a socket for a 256 KB second-level
cache memory module. There are two modules available, a 256 KB
asynchronous cache memory module (D4049A) or a 256 KB synchronous
cache memory module (D3659A).
When the optional second level cache is not installed, the cache socket
protector must be installed in the empty cache. The role of the cache socket
protector is to properly terminate the Pentium host bus.
Main Memory
The HP Vectra VE 5/xx series 2 PC has six DRAM (Dynamic Random Access
Memory) sockets on the system board. The PC uses 60ns, 32-bit wide, EDO
memory modules. 8 MB (two 4 MB modules) or 16 MB (two 8 MB modules)
of memory is supplied as standard, expandable to 128 MB.
Memory modules must be installed in pairs of identical modules.
NOTE Install only 4 MB or 16 MB modules in bank C. Bank C supports only single
density memory modules.
7
1 Product Overview and Features
Product Features
EDO (Extended Data Out) memory is a new type of memory that boosts
overall access times. It does this by utilizing the clock cycles more
effectively, improving data throughput.
The memory upgrades available are:
8 MB kit (2
❒
16 MB kit (2
❒
32 MB kit (2
❒
20
4 MB module kit, 32-bit, 60 ns (D2878A)
❒
×
20
8 MB module kit, 32-bit, 60 ns (D2879A)
❒
×
4 MB modules), 32-bit, 60 ns (D3646A)
×
8 MB modules), 32-bit, 60 ns (D3647A)
×
16 MB modules), 32-bit, 60 ns (D3648A)
×
System ROM/BIOS
POST
SETUP Program
The Vectra VE 5/xx series 2 has a BIOS system ROM that uses flash
EEPROM technology. The flash ROM can be updated with the latest BIOS
firmware using the Phlash program (
firmware upgrade. Refer to "Updating the System ROM," on page 37.
The PC has HP’s new style BIOS co-developed with Phoenix Technologies.
The system BIOS is identified by the version number GU 05.xx.
The Power-On Self Test (POST) is performed when the PC is started. The
POST displays a graphic screen with the HP Vectra logo. If the POST detects
an error, the error message is displayed and the SETUP program can be run
to check the configuration.
To see the tests performed during the POST, press when the HP Vectra
logo appears and the display will switch to text mode. In this mode, a
summary configuration screen will be displayed at the end of the POST.
Pressing the PAUSE/BREAK key at any time will allow you to inspect the
screen contents. Press any key to resume.
The HP Vectra VE 5/xx series 2 PC has an integrated SETUP program.
SETUP is started by pressing when the message
during the POST.
PHLASH.EXE
) supplied with the
Setup=F2
appears
8
1 Product Overview and Features
Product Features
Integrated Video
Controller
All models feature an integrated 64-bit PCI video controller (Cirrus Logic
5436) with 1 MB DRAM video memory as standard, upgradable to 2 MB (refer
to "Installing Video Memory" on page 23).
All models are DDC-1 compliant. This allows the PC to automatically
configure for the optimum video settings (such as maximum refresh rate)
when a DDC-1 compliant display (for example the HP D2817A) is
connected.
Windows 3.1x Video Resolutions
Resolution Number of colors Refresh Rate (Hz) Memory
640 x 480 16, 256, 32K, 64K,16M 60, 72, 75 1 MB
800 x 600
16, 256
64K
1024 x 768 16, 256 i43, 60, 70, 75
1280 x 1024 16 i43
640 x 480 16, 256, 64K, 16M 60, 72, 75 2 MB
800 x 600 16, 256, 64K, 16M 56, 60, 72, 75
1024 x 768 16, 256, 64K i43, 60, 70, 75
16
1280 x 1024
256
56, 60, 72, 75
56, 60
i43
i45, 60, 72, 75
Windows 95 Video Resolutions
Resolution Number of colors Refresh Rate (Hz) Memory
640 x 480 16, 256, 64K, 16M 60, 72, 75 1 MB
800 x 600
16, 256
64K
1024 x 768 256 i43, 60, 70, 75
640 x 480 16, 256, 64K, 16M 60, 72, 75 2 MB
800 x 600 16, 256, 64K, 16M 56, 60, 72, 75
1024 x 768 256, 64K i43, 60, 70, 75
1280 x 1024 256 i43, 60, 72, 75
9
56, 60, 72, 75
56, 60
1 Product Overview and Features
Product Features
Flexible Disk Controller
IDE Disk Controller
The integrated flexible disk controller is on the ISA bus and supports two
devices. Flexible disk drives and tape drives can be connected to this
controller.
The integrated IDE hard disk controller is on the PCI bus. This controller has
two channels, each with a separate data cable and system board connector.
Each channel supports up to two devices.
The primary channel is marked HDD on the system board and is
recommended for hard disk drives. Connecting a CD-ROM drive to this
channel is not recommended, as the CD-ROM drive can slow down the
transfer rate of a faster IDE device.
On the primary channel data cable, the inside device connector is used for
the master (bootable) drive, and the outside (or end) device connector for
the slave drive. This is true as long as the Cable Select (CS) jumper on the
IDE device is set (default factory configuration).
The secondary channel is marked CD-ROM on the system board and has red
device connectors. This channel is for a supplementary hard disk drive or
CD-ROM drive. The cable has one device connector, allowing a single IDE
device to be connected.
Mounting Rails
Supported Drives
To install non-HP drives (hard disk drives, tape drives, CD-ROM drives) in
the front access slots, the Mounting Rails Kit
This kit contains two sets of rails, one for a 3.5-inch drive and one for a 5.25inch drive.
Flexible disk drives:
3.5-inch, 1.44 MB flexible disk drive (D2035B)
❒
5.25-inch, 1.2 MB flexible disk drive (D2881B)
❒
Hard disk drives:
3.5-inch, 640 MB IDE hard disk drive (D2929A)
❒
3.5-inch, 1.2 GB IDE hard disk drive (D2930A)
❒
CD-ROM drives:
Quad-speed (4x) IDE CD-ROM drive (D2896B)
❒
10
5063-7922
must be ordered.
1 Product Overview and Features
Product Features
Control Panel
Security Features
The HP Vectra VE 5/xx series 2 PC has a control panel with the following
features:
a power on/off button
❒
a power on status light (which flickers in power-saving mode)
❒
a hard disk activity light (for IDE drives).
❒
The PC has the following security features:
power-on prompt, with administratorand/or user password
❒
power-on keyboard lock, with user password
❒
communications port protection (ports can be disabled in SETUP)
❒
write protection of flexible disk drives
❒
disabling or enabling flexible disk drive
❒
disabling or enabling boot on hard disk drive
❒
disabling or enabling boot on flexible disk drive
❒
disabling or enabling boot on CD-ROM
❒
system configuration protection, with administrator password
❒
disabling or enabling space bar power-on
❒
cover lock
❒
a security bracket.
❒
Communications Ports
Supported Operating
Systems
Certified Network
Operating Systems
The PC has the following external communications ports:
One 25-pin parallel port (ECP/EPP bi-directional Centronics
❒
supporting IEEE 1284)
Two 9-pin serial ports (16550-compatible).
❒
MS-DOS version 6.22 and above
❒
Microsoft Windows 95
❒
Microsoft Windows for Workgroups 3.11
❒
Microsoft Windows NT 3.51
❒
OS/2 version 2.11 and OS/2 version 3.0 (WARP)
❒
Novell 3.12/4.10 Workstation/Client
❒
HP Vectra PCs are not supported as servers.
11
1 Product Overview and Features
Product Features
Pre-loaded Software
The first time the PC is turned on, a software initialization program runs
to allow the user to set up the pre-installed software. For the models with
Windows 95, the user has a once-only choice between Windows 95 and
Windows 3.11 during the first power-on.
Models with hard disk drives are supplied with the following pre-loaded
software and drivers:
Windows for Workgroups 3.11 Models
MS-DOS 6.22
❒
Windows for Workgroups 3.11
❒
Dashboard
❒
HP User Tools (with video configuration utility)
❒
Mouse Control Center
❒
Guide to Working in Comfort
❒
Desktop Management Interface
❒
Advanced Power Management
❒
ISA Plug and Play configuration utility (ICU)
❒
HP Video drivers
❒
IDE Disk drivers (for 32-bit disk and file access)
❒
Windows 95 Models
Windows 95
❒
HP User Tools (with video configuration utility)
❒
Mouse Control Center
❒
Guide to Working in Comfort
❒
HP Video drivers
❒
On models without a hard disk drive, online utilities and drivers are available
in the HP BBS Library and HP’s FTP library services, as well as on diskettes.
12
1 Product Overview and Features
Product Features
Online Guides
Documentation
Accessible from HP User Tools, these guides provide information about the
HP Vectra PC and working in comfort.
The following documentation is available for the
HP Vectra VE 5/xx series 2 PC:
Description Part Number
HP Vectra VE 5/xx series 2 PC User’s Guide D4000A kit
HP Vectra PC Service Handbook
Volume 1
Volume 2
HP Vectra Accessory Service Handbook 5963-8034 (5th Edition) available early 1996
HP Vectra VE 5/xx series 2 PC
Technical Reference Manual: Hardware and BIOS on-line edition only
HP Vectra VE 5/xx series 2 PC
Familiarization Guide D4000-90901 (This Guide)
1.
Specify Language Option when ordering this kit.
2.
This printable file can be downloaded from the HP BBS Library.
5963-8033 (9th Edition) available early 1996
5964-8335 (9th Edition) available early 1996
1
2
13
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