HP VECTRA VE 5/XXX 2 User Manual

Familiarization Guide

This guide is for experienced HP Support Center personnel,
CEs and reseller technicians. That is, personnel who have
already completed the HP Vectra PC family training course,
or equivalent, and have at least six months of experience
servicing the HP Vectra PCs.

It is a self-paced training guide designed to train you to install,
configure, and repair the PC. You can follow it without having
any equipment available.

HP Vectra VE

5/xx series 2 PC

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.

This document contains propriety information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written
consent of Hewlett-Packard Company.

Centronics® is a registered trademark of Centronics Data Computer
Corporation.
Microsoft®, Windows® and MS-DOS® are registered trademarks of the
Microsoft Corporation.

TM

OS/2
NextStep
Novell® and NetWare® are U.S. registered trademarks of Novell, Inc.
PENTIUM
SCO UNIX® is a registered trademark of the Santa Cruz Operation.
Solaris
SoundBlaster

is a trademark of International Business Machines Corporation.

TM

is a trademark of Next Incorporated.

TM

is a trademark of Intel Corporation.

TM

is a trademark of Sun Microsystems Incorporated.

TM

is a trademark of Creative Technology Limited.

Hewlett-Packard France
Grenoble Personal Computer Division
Technical Marketing
38053 Grenoble Cedex 9
France

© 1996 Hewlett-Packard Company

Contents

1 Product Overview and Features

Vectra Products Comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Models Available at Product Launch . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 PC Hardware Structure

Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3 Troubleshooting and Repair

Using SETUP to Configure the PC . . . . . . . . . . . . . . . . . . . . . . . . . 30

Power-On Self-Tests (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Updating the System ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

HP Vectra Diagnostic Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

A Final Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Final Quiz Answers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

B Course Evaluation Form . . . . . . . . . . . . . . . . . . . . . . . . . . 48

iii

Contents

iv

1

Product Overview and Features

After reading this chapter, you will be able to describe the features specific
to the Vectra VE 5/xx series 2 PC.

1

1 Product Overview and Features

Vectra Products Comparison

Vectra Products Comparison

The following table compares the new HP Vectra VE 5/xx series 2 PCs with
the HP Vectra VE 5/xx series PCs and the HP Vectra VL 5/xx series 4
Desktop PCs.

Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4

Desktop PC

Microprocessor 5/75: Pentium

5/90: Pentium

TM
TM

75 MHz
90 MHz

5/75: Pentium
5/100: Pentium
5/133: Pentium

TM

TM
TM

75 MHz

100 MHz
133 MHz

5/90: Pentium
5/100: Pentium
5/120: Pentium
5/133: Pentium

TM

TM
TM
TM

90 MHz

100 MHz
120 MHz
133 MHz

Math coprocessor Integrated

Main Memory
Standard

Maximum
Sockets

32-bit (70 ns)
4 MB (one 4 MB module), or

8 MB (a pair of 4 MB modules)
128 MB
Four

32-bit EDO (60 ns)
8 MB (a pair of 4 MB modules), or

16 MB (a pair of 8 MB modules)
128 MB
Six

Level 1 cache memory 8 KB for code, plus 8 KB for data (both caches on the microprocessor)

Level 2 cache memory

Sockets

Video Controller Integrated 32-bit Ultra VGA on PCI

Video Memory

Upgrade

256 KB (Optional)

One

bus (Cirrus Logic 5430)

1 MB

None

Integrated 64-bit Ultra VGA on PCI
bus

1 MB (expandable to 2 MB)

Two 512K chips (use D3500A)

256 KB synchronous pipeline burst
cache (Socketed on system board)
One

Integrated 64-bit Ultra VGA on PCI
bus (S3 Trio 765 64V+), or
Matrox MGA Millennium video card
on PCI bus

1 MB (expandable to 2 MB) for
S3 Trio 765 64V+, or
2 MB (expandable to 8 MB) for
Matrox models.

Two 512K chips (use D3500A) for
S3 Trio 765 64V+, or
2 MB upgrade card (use D3557A) for
Matrox models.

Disk Controller Fast IDE controller on PCI local bus

(Integrated on system board)

2

Master Enhanced IDE controller on PCI local bus
(Integrated on system board)

1 Product Overview and Features

Vectra Products Comparison

Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4

Desktop PC

Hard Disks Fast IDE 270 MB

Fast IDE 540 MB

Mass storage shelves One front access 3.5-inch shelf

One front access 5.25-inch shelf
Two internal 3.5-inch shelves for
hard disks

Fast IDE 640 MB
Fast IDE 1.2 GB

Fast IDE 540 MB
Fast IDE 1 GB

One front access 3.5-inch shelf
One front access 5.25-inch shelf
One front access 5.25-inch/3.5-inch (1-inch high) shelf
One internal 3.5-inch shelf

Integrated ports 1 parallel port (bidirectional, ECP/EPP capable)

2 serial ports (UART 16650)
Keyboard connector
Mouse connector

Video connector Integrated on system board Integrated on system board for

S3 Trio 765 64V+, or
on video adapter card for Matrox
models.

Accessory slots Two full-length 16-bit ISA

Two half-length 16-bit ISA

One 32-bit PCI
One 32-bit PCI1 / full-length 16-bit ISA Combination

1

One full-length 16-bit ISA
One HP Proprietary (160 mm/6.3 inches) 16-bit ISA

Network Interface None

Power supply 100 W (full range 90-264 VAC)

Security Power-on password

Mechanical cover lock
Disk and port disabling
Security bracket

Power-on password
Mechanical cover lock
Disk and port disabling
Security bracket
Power-on keyboard lock
Space bar power-on enabling/disabling
Boot on CD-ROM, FDD & HDD enabling/disabling
Write on FDD enabling/disabling
Setup program protect

Passwords User Password User Password and Administrator Password

1.

5V supply only, no 3.3V supply.

3

1 Product Overview and Features

Vectra Products Comparison

Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4

Desktop PC

Pre-loaded software MS-DOS 6.22, Windows for Workgroups 3.11 and Dashboard or Windows 95

1

HP User Tools,
Drivers

2

BIOS ROM HP BIOS, Flash EEPROM HP/Phoenix

BIOS, Flash EEPROM

System ROM localization English only

1.

Some models have a dual pre-loading configuration of Windows 95 and Windows 3.11 on the hard disk.
Certain VL 5/xx series 4 models will have OS/2 3.0 pre-loaded, not Windows 3.11/Windows 95.

2.

HP’s new style BIOS co-developed with Phoenix Technologies

.

Vectra VE 5/xx series 2 PC

4

1 Product Overview and Features

Models Available at Product Launch

Models Available at Product Launch

The following table lists the models which will be available at the product
launch.

Models

VE 5/75 series 2

VE 5/100 series 2

VE 5/133 series 2

Hard Disk
Drive (MB)

0
640
640
640

0
640
640
640
1200

0
1200
1200

Product
number

D4001A
D4002A
D4002W
D4005A

D4021A
D4022A
D4022W
D4025A
D4027A

D4041A
D4042A
D4045A

RAM
(MB)

8
8
8
16

8
8
8
16
16

8
8
16

Cache
(KB)

None
None
None
None

None
None
None
None
None

None
None
None

Video
RAM
(MB)

1
1
1
1

1
1
1
1
1

1
1
1

Pre-loaded Operating
System Software

None
Windows 3.11
Windows 95/Windows 3.11
Windows 95/Windows 3.11

None
Windows 3.11
Windows 95/Windows 3.11
Windows 95/Windows 3.11
Windows 95/Windows 3.11

None
Windows 3.11
Windows 95/Windows 3.11

It is important to note the following information:

• There are no models fitted with second-level cache memory as standard.

• All models with 16 MB of main memory are pre-loaded with selectable
Windows 95 or Windows for Workgroups 3.11 software.

• HP does not recommend using Windows 95 on a PC with only 8 MB of
main memory.

5

1 Product Overview and Features

Product Features

Product Features

Overview

New Features

System Board

The HP Vectra VE 5/xx series 2 is a PENTIUM (P54) processor,
ISA/PCI-based PC. The system consists of a system board and a backplane.

The desktop’s backplane has one PCI slot, one combination ISA/PCI slot,

❒

one ISA slot and one HP proprietary ISA slot for accessory boards.

•

A completely upgradable Pentium-based system board (using system
board switches and voltage regulator module).

•

A new keyboard supporting Windows 95 special key functions.

•

Vectra Ergonomic Power Solution (VEPS): space bar power-on (under
any operating system), push-button status panel, and software shutdown
from Windows 95.

•

HP’s new style BIOS.

The main features of the system board are:

A system board that can mount PENTIUM processors (with

❒

accompanying Voltage Regulation Module) at several different clock
speeds (75 MHz, 100 MHz and 133 MHz).

A new type of main memory module called EDO (Extended Data Output)

❒

for faster memory access times (60 ns).

Optional 256KB of synchronous pipeline burst level 2 cache.

❒

A 64-bit host bus for PENTIUM processor, cache and main memory.

❒

A 32-bit Peripheral Component Interconnection (PCI) local bus for

❒

accessing the video controller and IDE controller.

An Industry-Standard Architecture (ISA) bus for ISA-compatible

❒

controllers (for devices such as flexible disk drives, serial ports,
parallel port, and audio card in multimedia models).

A dual password (administrator and user) security system that provides

❒

protection against unauthorized use of the PC.

A flash BIOS updating facility.

❒

6

1 Product Overview and Features

Product Features

Microprocessor

Cache Memory

The Pentium microprocessors used in the HP Vectra VE 5/xx series 2 use
internal clock multiplication, similar to that used by the 486 DX2 processor.
The microprocessor’s internal clock is a multiple of the system clock. The
Pentium 75 MHz and 100 MHz processors multiply the 50 MHz and 66 MHz
system clock by a factor of 1.5. The Pentium 133 MHz processor doubles the
66 MHz system clock. The Pentium 150 MHz processor multiplies the 60 MHz
system clock by a factor of 2.5. To set the appropriate switches for each
processor speed, refer to the Pentium Processor table in the section System
Board Switches in chapter 2.

The system board of the HP Vectra VE 5/xx series 2 has a Voltage Regulator
Module (VRM) which supplies the Pentium processor with the correct
voltage. The VRM allows the processor to be upgraded without replacing the
system board.

The 75 MHz, 90 MHz, 100 MHz, 133 MHz, 150 MHz and 166 MHz processors
need a passive shortening block VRM (providing VCC voltage). The
appropriate VRM is provided with each processor upgrade kit.

The microprocessor has two 8 KB first-level cache memories: one for
instruction codes and the other for data.

The HP Vectra VE 5/xx series 2 PC has a socket for a 256 KB second-level
cache memory module. There are two modules available, a 256 KB
asynchronous cache memory module (D4049A) or a 256 KB synchronous
cache memory module (D3659A).

When the optional second level cache is not installed, the cache socket
protector must be installed in the empty cache. The role of the cache socket
protector is to properly terminate the Pentium host bus.

Main Memory

The HP Vectra VE 5/xx series 2 PC has six DRAM (Dynamic Random Access
Memory) sockets on the system board. The PC uses 60ns, 32-bit wide, EDO
memory modules. 8 MB (two 4 MB modules) or 16 MB (two 8 MB modules)
of memory is supplied as standard, expandable to 128 MB.

Memory modules must be installed in pairs of identical modules.

NOTE Install only 4 MB or 16 MB modules in bank C. Bank C supports only single

density memory modules.

7

1 Product Overview and Features

Product Features

EDO (Extended Data Out) memory is a new type of memory that boosts
overall access times. It does this by utilizing the clock cycles more
effectively, improving data throughput.

The memory upgrades available are:

8 MB kit (2

❒

16 MB kit (2

❒

32 MB kit (2

❒

20

4 MB module kit, 32-bit, 60 ns (D2878A)

❒

×

20

8 MB module kit, 32-bit, 60 ns (D2879A)

❒

×

4 MB modules), 32-bit, 60 ns (D3646A)

×

8 MB modules), 32-bit, 60 ns (D3647A)

×

16 MB modules), 32-bit, 60 ns (D3648A)

×

System ROM/BIOS

POST

SETUP Program

The Vectra VE 5/xx series 2 has a BIOS system ROM that uses flash
EEPROM technology. The flash ROM can be updated with the latest BIOS
firmware using the Phlash program (
firmware upgrade. Refer to "Updating the System ROM," on page 37.

The PC has HP’s new style BIOS co-developed with Phoenix Technologies.
The system BIOS is identified by the version number GU 05.xx.

The Power-On Self Test (POST) is performed when the PC is started. The
POST displays a graphic screen with the HP Vectra logo. If the POST detects
an error, the error message is displayed and the SETUP program can be run
to check the configuration.

To see the tests performed during the POST, press when the HP Vectra
logo appears and the display will switch to text mode. In this mode, a
summary configuration screen will be displayed at the end of the POST.
Pressing the PAUSE/BREAK key at any time will allow you to inspect the
screen contents. Press any key to resume.

The HP Vectra VE 5/xx series 2 PC has an integrated SETUP program.

SETUP is started by pressing when the message
during the POST.

PHLASH.EXE

) supplied with the

Setup=F2

appears

8

1 Product Overview and Features

Product Features

Integrated Video
Controller

All models feature an integrated 64-bit PCI video controller (Cirrus Logic

5436) with 1 MB DRAM video memory as standard, upgradable to 2 MB (refer

to "Installing Video Memory" on page 23).

All models are DDC-1 compliant. This allows the PC to automatically
configure for the optimum video settings (such as maximum refresh rate)
when a DDC-1 compliant display (for example the HP D2817A) is
connected.

Windows 3.1x Video Resolutions

Resolution Number of colors Refresh Rate (Hz) Memory

640 x 480 16, 256, 32K, 64K,16M 60, 72, 75 1 MB

800 x 600

16, 256

64K
1024 x 768 16, 256 i43, 60, 70, 75
1280 x 1024 16 i43
640 x 480 16, 256, 64K, 16M 60, 72, 75 2 MB
800 x 600 16, 256, 64K, 16M 56, 60, 72, 75
1024 x 768 16, 256, 64K i43, 60, 70, 75

16
1280 x 1024

256

56, 60, 72, 75
56, 60

i43
i45, 60, 72, 75

Windows 95 Video Resolutions

Resolution Number of colors Refresh Rate (Hz) Memory

640 x 480 16, 256, 64K, 16M 60, 72, 75 1 MB

800 x 600

16, 256

64K
1024 x 768 256 i43, 60, 70, 75
640 x 480 16, 256, 64K, 16M 60, 72, 75 2 MB
800 x 600 16, 256, 64K, 16M 56, 60, 72, 75
1024 x 768 256, 64K i43, 60, 70, 75
1280 x 1024 256 i43, 60, 72, 75

9

56, 60, 72, 75
56, 60

1 Product Overview and Features

Product Features

Flexible Disk Controller

IDE Disk Controller

The integrated flexible disk controller is on the ISA bus and supports two
devices. Flexible disk drives and tape drives can be connected to this
controller.

The integrated IDE hard disk controller is on the PCI bus. This controller has
two channels, each with a separate data cable and system board connector.
Each channel supports up to two devices.

The primary channel is marked HDD on the system board and is
recommended for hard disk drives. Connecting a CD-ROM drive to this
channel is not recommended, as the CD-ROM drive can slow down the
transfer rate of a faster IDE device.

On the primary channel data cable, the inside device connector is used for
the master (bootable) drive, and the outside (or end) device connector for
the slave drive. This is true as long as the Cable Select (CS) jumper on the
IDE device is set (default factory configuration).

The secondary channel is marked CD-ROM on the system board and has red
device connectors. This channel is for a supplementary hard disk drive or
CD-ROM drive. The cable has one device connector, allowing a single IDE
device to be connected.

Mounting Rails

Supported Drives

To install non-HP drives (hard disk drives, tape drives, CD-ROM drives) in
the front access slots, the Mounting Rails Kit
This kit contains two sets of rails, one for a 3.5-inch drive and one for a 5.25­inch drive.

Flexible disk drives:

3.5-inch, 1.44 MB flexible disk drive (D2035B)

❒

5.25-inch, 1.2 MB flexible disk drive (D2881B)

❒

Hard disk drives:

3.5-inch, 640 MB IDE hard disk drive (D2929A)

❒

3.5-inch, 1.2 GB IDE hard disk drive (D2930A)

❒

CD-ROM drives:

Quad-speed (4x) IDE CD-ROM drive (D2896B)

❒

10

5063-7922

must be ordered.

1 Product Overview and Features

Product Features

Control Panel

Security Features

The HP Vectra VE 5/xx series 2 PC has a control panel with the following
features:

a power on/off button

❒

a power on status light (which flickers in power-saving mode)

❒

a hard disk activity light (for IDE drives).

❒

The PC has the following security features:

power-on prompt, with administratorand/or user password

❒

power-on keyboard lock, with user password

❒

communications port protection (ports can be disabled in SETUP)

❒

write protection of flexible disk drives

❒

disabling or enabling flexible disk drive

❒

disabling or enabling boot on hard disk drive

❒

disabling or enabling boot on flexible disk drive

❒

disabling or enabling boot on CD-ROM

❒

system configuration protection, with administrator password

❒

disabling or enabling space bar power-on

❒

cover lock

❒

a security bracket.

❒

Communications Ports

Supported Operating
Systems

Certified Network
Operating Systems

The PC has the following external communications ports:

One 25-pin parallel port (ECP/EPP bi-directional Centronics

❒

supporting IEEE 1284)
Two 9-pin serial ports (16550-compatible).

❒

MS-DOS version 6.22 and above

❒

Microsoft Windows 95

❒

Microsoft Windows for Workgroups 3.11

❒

Microsoft Windows NT 3.51

❒

OS/2 version 2.11 and OS/2 version 3.0 (WARP)

❒

Novell 3.12/4.10 Workstation/Client

❒

HP Vectra PCs are not supported as servers.

11

1 Product Overview and Features

Product Features

Pre-loaded Software

The first time the PC is turned on, a software initialization program runs
to allow the user to set up the pre-installed software. For the models with
Windows 95, the user has a once-only choice between Windows 95 and
Windows 3.11 during the first power-on.

Models with hard disk drives are supplied with the following pre-loaded
software and drivers:

Windows for Workgroups 3.11 Models

MS-DOS 6.22

❒

Windows for Workgroups 3.11

❒

Dashboard

❒

HP User Tools (with video configuration utility)

❒

Mouse Control Center

❒

Guide to Working in Comfort

❒

Desktop Management Interface

❒

Advanced Power Management

❒

ISA Plug and Play configuration utility (ICU)

❒

HP Video drivers

❒

IDE Disk drivers (for 32-bit disk and file access)

❒

Windows 95 Models

Windows 95

❒

HP User Tools (with video configuration utility)

❒

Mouse Control Center

❒

Guide to Working in Comfort

❒

HP Video drivers

❒

On models without a hard disk drive, online utilities and drivers are available
in the HP BBS Library and HP’s FTP library services, as well as on diskettes.

12

1 Product Overview and Features

Product Features

Online Guides

Documentation

Accessible from HP User Tools, these guides provide information about the
HP Vectra PC and working in comfort.

The following documentation is available for the
HP Vectra VE 5/xx series 2 PC:

Description Part Number

HP Vectra VE 5/xx series 2 PC User’s Guide D4000A kit

HP Vectra PC Service Handbook
Volume 1
Volume 2

HP Vectra Accessory Service Handbook 5963-8034 (5th Edition) available early 1996

HP Vectra VE 5/xx series 2 PC
Technical Reference Manual: Hardware and BIOS on-line edition only

HP Vectra VE 5/xx series 2 PC
Familiarization Guide D4000-90901 (This Guide)

1.

Specify Language Option when ordering this kit.

2.

This printable file can be downloaded from the HP BBS Library.

5963-8033 (9th Edition) available early 1996
5964-8335 (9th Edition) available early 1996

1

2

13

1 Product Overview and Features

Product Features

14

2

PC Hardware Structure

After reading this chapter, you will be familiar with the PC’s package and
hardware assembly.

15

2 PC Hardware Structure

Packaging

Packaging

The HP Vectra VE 5/xx series 2 PCs have the same mid-profile desktop
package as the HP Vectra VL 5/xx series 4 desktop PCs.

CAUTION Unplug the power cord before removing the PC’s cover.

Ensure that all connectors are unplugged before removing the
system board from the PC.

External Features

Rear Panel:

Device I/O connectors
Cover lock

Control Panel:

Power on/off button
Power on status light
Hard disk activity light

The main external features of the HP Vectra VE 5/xx series 2 PC are:

• connectors for I/O devices on the rear panel

• three front-access shelves for 3.5-inch or 5.25-inch devices

• control panel and name plate.

Front Access Shelves:

One 1-inch high 3.5/5.25-inch shelf
with 3.5-inch flexible disk drive
One 1.6-inch high 5.25-inch shelf
One 1-inch high 3.5/5.25-inch shelf

Vectra VE 5/xx series 2 PC

16

2 PC Hardware Structure

Packaging

Internal Features

The main internal features of the HP Vectra VE 5/xx series 2 PC are:

• removable power supply for easy access to system board components

• one internal rear shelf for 3.5-inch devices

• four accessory board slots for accessories (for example, an audio board)

• system board.

Internal Rear Shelf:

1-inch high 3.5-inch hard disk drive

Removable Power Supply

Backplane Board

(Four Slots)

System Board

Vectra VE 5/xx series 2 PC

17

2 PC Hardware Structure

Packaging

VE 5/xx series 2 PC System Board

VE 5/xx series 2 PC Backplane

NOTE The lower ISA slot can only accommodate an HP proprietary ISA accessory

board.

18

2 PC Hardware Structure

System Board Switches

System Board Switches

The Vectra VE 5/xx series 2 PC has one system board switch block to
configure the PC.

Position of switch block on
Vectra VE 5/xx series 2 PC

Switch Switch function:

1 - 4 Processor speed, see table on next page

5 Password:

6 CMOS:

7 Processor speed, see table on next page

8 Secure mode selection:

9 Keyboard space bar power-on:

10 Not used

open = enabled (Default)
closed = disabled / clear passwords

open = normal configuration (Default)
closed = clear CMOS

open = normal (Default)
closed = Super secure mode (no BIOS flashing and no

open = disabled (Default)
closed = enabled

changes allowed)

Setup

The settings for different processors at different speeds are a combination
of the settings of switches 1,2,3,4 and 7.

WARNING The selected switch setting must correspond to the speed of the

installed processor.

19

2 PC Hardware Structure

System Board Switches

Pentium processor

CPU Frequency 75 MHz

CPU bus Frequency 50 MHz
PCI Frequency 25 MHz
AT Frequency 8.33 MHz

CPU Frequency 90 MHz

CPU bus Frequency 60 MHz
PCI Frequency 30 MHz
AT Frequency 7.5 MHz

CPU Frequency 100 MHz

CPU bus Frequency 66 MHz
PCI Frequency 33 MHz
AT Frequency 8.25 MHz

Switch

12347

Closed Closed Open Open Open

Closed Open Open Open Closed

Open Closed Open Open Closed

CPU Frequency 120 MHz

CPU bus Frequency 60 MHz
PCI Frequency 33 MHz
AT Frequency 7.5 MHz

CPU Frequency 133 MHz

CPU bus Frequency 66 MHz
PCI Frequency 33 MHz
AT Frequency 8.25 MHz

CPU Frequency 150 MHz

CPU bus Frequency 60 MHz
PCI Frequency 30 MHz
AT Frequency 7.5 MHz

CPU Frequency 166 MHz

CPU bus Frequency 66 MHz
PCI Frequency 33 MHz
AT Frequency 8.25 MHz

Closed Open Closed Open Closed

Open Closed Closed Open Closed

Closed Open Closed Closed Closed

Open Closed Closed Closed Closed

20

2 PC Hardware Structure

Installing Accessories

Installing Accessories

Installing Main Memory

The HP Vectra VE 5/xx series 2 PC has three memory banks each
comprising two memory sockets. These banks are labelled A, B and C on the
system board.

A maximum of 128 MB main memory is supported.

When additional memory modules are installed, the following rules must be
applied:

Memory modules must be installed in pairs.

1

The two modules sharing a bank must be identical.

2

Different banks can contain memory module pairs of different sizes.

3

Install only 4 or 16 MB memory modules in bank C.

4

21

2 PC Hardware Structure

Installing Accessories

The following tables suggest upgrade paths from the initial 8 or 16 MB main
memory provided as standard.

Memory upgrade paths from initial 8 MB (2×4 MB) configuration

Bank A

Bank B

Bank C

Total (MB)162424324040485672728088104

Memory upgrade paths from initial 16 MB (2×8 MB) configuration

Bank A

Bank B

Bank C

Total (MB)3248648080112

4444448

4

4

8

4

4

8

–

4

–

–

4

–

8
8

8
8

–
–

8
8

16
16

–
–

8
8

8
8

16
16

8

8

8

4

881616448

4

4444–

8
8

16
16

16
16

4

444444443232323232

4

161632324

8

161616

–

8
8

32
32

–
–

8
8

32
32

16
16

16

1616–

–

8

4

8

44444

32
16

16

4

The following memory upgrade paths require the removal of the initial 8 or
16 MB main memory provided as standard.

Other memory upgrade paths

Bank A

Bank B

Bank C

Total (MB) 128 128

22

32
32

16
16

16
16

32
32

32
32

–
–

2 PC Hardware Structure

Installing Accessories

Installing Video Memory

The HP Vectra VE 5/xx series 2 PC is shipped with 1 MB of video memory
which can be expanded to 2 MB for resolutions of up to 1280✕1024 in 256
colors. (For information on supported video resolutions, refer to "Integrated
Video Controller," on page 9.)

The upgrade kit (

D3500A

) comprises two modules of 512 KB. These two

VRAM modules are identical and must be installed together. When inserting
the modules, carefully align the corner dot on the module with the
corner marker (a small triangle with “AMP” written in it) on the socket.
If a module is incorrectly inserted, you will need the PLLC Extraction Tool
(part number 5041-2553) to remove the module from the socket.

Integrated video controller on
Vectra VE 5/xx series 2 PC

23

2 PC Hardware Structure

Installing Accessories

Installing Cache Memory

The HP Vectra VE 5/xx series 2 PC has a socket for an optional 256 KB
second-level cache memory module.

Two upgrade kits are available:

• One module of 256 KB asynchronous second-level cache memory

(D4049A), or

• One module of 256 KB synchronous second-level cache memory

(D3659A).

To install a cache memory module, remove the cache memory socket
protector and insert the module into the socket as shown below.

Cache memory socket on
Vectra VE 5/xx series 2 PC

24

Installing an Accessory Board

2 PC Hardware Structure

Installing Accessories

Accessory Board Slots

The HP Vectra VE 5/xx series 2 PC has four slots that can be used for
installing accessory boards. For details on the accessory board slots, refer to
"VE 5/xx series 2 PC Backplane," on page 18.

Top Slot

Bottom Slot

Accessory boards may have preferred locations and special installation
instructions

refer to the manual supplied with the board.

–

NOTE PCI slots have a 5V supply only, and not a 3.3V supply.

Plug and Play

The HP Vectra VE 5/xx series 2 PC has a “PnP level 1.0A” BIOS and meets
the “Windows 95 Required” level for Plug and Play. Accessory boards which
are Plug and Play are automatically configured by the BIOS (Windows 3.11)
or by the operating system (Windows 95).

All PCI accessory boards are Plug and Play, although not all ISA boards are.
Check the accessory board’s documentation if you are unsure.

25

2 PC Hardware Structure

Installing Accessories

Non-Plug and Play in
Windows 3.11

Non-Plug and Play in
Windows 95

To install an ISA accessory board which is not Plug and Play in Windows 3.11,
start the ICU program to declare the resources used by the board.

To run the ICU:

1 Choose the Plug and Play facility in the Windows Program Manager.
2 Click on the ICU icon to launch the ISA Configuration Utility and configure

system resources for the accessory board.

The ICU is preloaded with configuration details for many non-Plug and Play
accessory boards. If your accessory board is not listed by the ICU, there are
two ways you can configure the accessory board:

1 Some non-Plug and Play accessory boards are supplied with a

configuration file which can be used by the ICU to determine which
resources are required by the board. When prompted by the ICU, insert
the diskette containing the configuration file.

2 If there is no configuration file for your accessory board, you will need to

enter the configuration details manually when prompted by the ICU.
Refer to the documentation supplied with the accessory board for
information about the resources the board requires.

To install an ISA accessory board which is not Plug and Play in Windows 95,
run the Add New Hardware wizard to configure the accessory. The settings
selected by Windows 95 may be different from those recommended by the
board’s manufacturer. Should this be the case, it might be necessary to alter
the board’s jumpers.

Refer to the documentation supplied with Windows 95 for further details.

26

2 PC Hardware Structure

Installing Accessories

Replacing the Microprocessor

The system board has a ZIF - Zero Insertion Force - “universal” socket to
allow the microprocessor to be easily changed. Each microprocessor has a
Voltage Regulator Module (VRM) which must be installed with the
microprocessor.

The 75, 100 and 133 MHz Pentium processors, as mounted in the various
models, use the shortening block VRM

5063-7939

.

Processor, VRM and 3.3V connector

To install the upgrade processor and VRM:

Remove the old processor and heatsink. Insert the new processor into the

1

processor socket, making sure that the dot or notch on the processor
is aligned with the dot on the socket. If the new processor has a

detachable heatsink, secure the heatsink onto the processor with the clip
provided.
Remove the old VRM by unclipping the two white tabs and sliding it up

2

and out of the socket.
Insert the new VRM. Slide the module into the socket, pressing it down

3

firmly, then push the two white tabs back into place. The VRM module
goes in one way only.

Set switches 1,2,3,4, and 7 on the system board for the correct processor

4

speed. Refer to the section "System Board Switches," on page 19.
Note that you will

need to change these switches if the new processor

not

is an Intel Overdrive for the old Intel Pentium processor.

WARNING The speed selected by the system board switches must correspond

to the speed of the installed processor.

27

2 PC Hardware Structure

Installing Accessories

28

3

Troubleshooting and Repair

After reading this chapter, you will understand the main features of the
SETUP program.

29

3 Troubleshooting and Repair

Using SETUP to Configure the PC

Using SETUP to Configure the PC

The BIOS Setup is menu-driven, enabling easy access to all the
configuration options which are grouped into categories (indicated in bold).

Setup Item Default Action

Main

System time
System date
System memory
Extended memory

Running Windows 95 No Allows you to indicate if Windows

Preferences

User Password is Disabled Indicates if a user password has been set.
Set User Password Allows you to set a password to prevent unauthorized

Key Click On Allows you to turn the audible keyclick on or off.
Key auto-repeat speed 21.8 per Second Allows you to set the number of times per second a

Delay before auto-repeat .50 Second Allows you to specify the length of the delay before a

Numlock at POWER-ON On This field allows you to specify whether the number keys

640KB
7MB

Allows you to set the system time and date. Select the
field you want to change with Tab, Shift Tab, or Enter.
Allows you to view the system memory and extended
memory. The value shown is a typical value, the real
value depends on your configuration.

95 is running/installed.
If you are NOT running Windows
program will offer you some of the Windows
and optimize hardware resources, such as initializing all
Plug and Play devices.

access to your PC. You cannot set an user password if an
administrator password HAS NOT been set. Setting a
user password prevents unauthorized use of your
computer, protects the data stored in it, and preserves
the preferences you set.

keystroke will be repeated when a key is held down.
This option is not displayed if you are running Windows

95.

character is repeated when a character is held down. If
you generally press keys slowly and heavily, set the delay
to a higher number to make your keyboard less sensitive
and to avoid characters being displayed more than once.

of the numeric keypad are enabled when your computer
starts. Otherwise, the keypad keys act as cursor control
keys.

95, the BIOS

Setup

95 features

30

3 Troubleshooting and Repair

Using SETUP to Configure the PC

Setup Item Default Action

Configuration

Integrated Peripherals
Video
Memory and Cache Sub-menu items for each of these fields are given below.
Hard Disk Drives
PCI Devices

Integrated Peripherals

Parallel port 378h IRQ7 Enables/disables the parallel port at the specified address.

“Disabled” frees resources used by the port.

TM

Parallel port Mode Centronics

Sets the operating mode of the parallel port.

Serial port A 3F8h IRQ4 Enables/disables the on-board serial port A. “Disabled”

frees resources used by the port.

Serial port B 2F8h IRQ3 Enables/disables the on-board serial port B. “Disabled”

frees resources used by the port.
Flexible disk controller Enabled Enables or disables the on-board flexible disk controller.
Flexible disk drive 1 1.44MB,3 1/2” Selects the flexible disk drive type.
Flexible disk drive 2 Not Installed Selects the flexible disk drive type.
A & B flexible disk swap Disabled Enable this option only if you need to boot on flexible disk

B. Then flexible disks A and B will be swapped.

Video

Video system EGA/VGA Select video display type.
Video BIOS shadowing Enabled Enables/disables video BIOS shadowing (for AT external

boards only). Enabling the BIOS shadowing improves

performance.
640x480 mode 75 Hz Set your preferred refresh rate for each graphic mode. All
800x600 mode 75 Hz
1024x768 mode 75 Hz
1280x1024 mode i43 Hz

refresh rates may not be available for certain color

depths. The video BIOS will automatically choose the

best fit should this be the case. The higher the refresh

rate, the better the ergonomic performance. The lower

the refresh rate, the better the video performance. Your

display must be able to support the refresh rates (vertical

frequencies) you set.

31

3 Troubleshooting and Repair

Using SETUP to Configure the PC

Setup Item Default Action

Memory and Cache

Memory caching Both Controls internal (L1) and external cache (L2) memory

caching.

Memory hole Disabled Sets a 1MB memory hole between 15 and 16 MB if

needed. You need at least 16 MB for this option to be
available.

Shadow/Cache ISA Option
ROMs

Hard Disk Drives

Hard disk drive 0 (xxxx MB) 642 MB Sub-menu items for each of these fields are given below.
Hard disk drive 1 (xxxx MB) xxxx MB
Hard disk drive 2 (xxxx MB) xxxx MB

Translation method Extended Select “Standard” only if you are running a UNIX

On-board Bus IDE adapters Both Enable or disable the on-board IDE adapters.

Hard disk drive x (xxxx MB)

Autotype fixed disk Automatically attempts to detect and identify the IDE

Type User 642 MB Select “Auto” for automatic hard disk drive detection. (To

Cylinders* 1120 Sets the number of hard disk drive cylinders.
Heads* 14 Sets the number of hard disk drive heads.
Sectors/Track* 40 Sets the number of hard disk drive sectors per track.
Multi-sector transfers* 8 sectors Determines the number of sectors per block for multiple

LBA mode control* Enabled Enable or disable Logical Block Addressing mode in place

32 bit I/O Enabled Enable or disable 32 bit data transfer.
Transfer mode*

*Only available if “User” mode has
been selected as “Type”.

Enabled Enables shadowing and caching for ISA “Non-PnP” Option

ROMs for region X-Y, in order to improve performance.
Note that some Option ROMs cannot be shadowed.

It is not recommended to connect a CD-ROM on a
channel which already has an IDE hard disk drive.

Operating System.

“Primary” enables only the HDD data cable (marked
“HDD” next to the system board attachment).
“Both” enables the HDD data cable and the CD-ROM data
cable (marked “CD-ROM” next to the system board
attachment).

drive when you press the Enter key.

initiate automatic hard disk detection, press the Enter key
at the “Autotype fixed disk” item). “User” allows you to
edit all the detected parameters. Select “CD” if drive is an
IDE CD-ROM, and “None” if there is no drive.

sector transfers.

of Cylinder—Heads—Sectors.

PI0 mode 3 Selects the hard disk drive transfer mode and data

transfer rate.

32

3 Troubleshooting and Repair

Using SETUP to Configure the PC

Setup Item Default Action

PCI Devices

Slot #1 Bus Master Enabled Enable this option if you need the BIOS to set the PCI Bus
Slot #2 Bus Master Enabled

Master bit. This is only necessary for some old PCI cards.
Slot #3 Bus Master Enabled

PCI IRQ line 1 Auto Select an IRQ number only if necessary (for example for
PCI IRQ line 2 Auto

SCO-UNIX).
PCI IRQ line 3 Auto

PCI IRQ line 4 Auto

Security

Administrator password is Disabled Indicates whether administrator password is enabled.
Set Administrator Password Allows you to set the administrator password. This

password prevents unauthorized access to the computer’s

configuration and can also be used to start the computer.
Password on boot Enabled Enable or disable password prompt on boot.
Start with keyboard locked Disabled This feature allows the PC to start automatically, without

waiting for a password to be typed in, but the keyboard

will be locked. Only the user password can unlock the

keyboard. This option is only displayed if a user password

has been set and is not available if you are running

Windows 95. When the PC is started with the keyboard

locked, the Caps Lock LED flickers until the keyboard is

unlocked.
Boot on flexible disk drive Enabled Enables or disables boot on flexible disk drive.
Write on flexible disk drives Enabled Enables or disables writing on flexible disk drives.

Disabling prevents data being copied in your absence.
Use of flexible disk drive User Limits the use of flexible disk drive(s) to the user or the

administrator, depending on the boot password.

Password on boot must be enabled for this option to be

set.
Boot on hard disk drive Enabled Enables or disables boot on hard disk drive.
Fixed disk boot sector Not protected Write-protects the boot sector on the hard disk (can

protect against viruses).
Boot on CD-ROM Enabled Enables or disables boot on CD-ROM.
Space-bar POWER-ON Enabled Enables or disables the space-bar to power-on the PC.

33

3 Troubleshooting and Repair

Using SETUP to Configure the PC

Setup Item Default Action

Power

Standby delay 30 minutes Sets the period of inactivity before the system enters

Standby mode. Standby mode slows down the processor.
The delay is an approximate time, depending on the CPU

speed.
Standby Wakeup
Mouse PS2/IRQ12 Enabled Enables or disables the system to return to full speed

when the mouse is moved.
Suspend Wakeup
IRQ3 (Serial Port) Enabled Enables or disables the system to return to full speed
IRQ4 (Serial Port) Enabled

Exit

Save changes and Exit Exits the
Exit without saving changes. Exits the

when an IRQ is generated.

Setup

program and stores the changes made.

Setup

program without storing any changes.

34

3 Troubleshooting and Repair

Power-On Self-Tests (POST)

Power-On Self-Tests (POST)

When the PC is switched on or reset, a power-on hardware test is
performed. Pressing during the POST will make the PC display a
summary information screen. If an error occurs, an error message is
displayed.

NOTE HP’s new style BIOS does not display POST error codes (such as 910B) which

existed in the BIOS of previous HP Vectra PCs.

Message Corrective Action and/or Explanation

Operating system not found Check whether the disk, HDD, FDD or CD-ROM disk drive is

connected.
If it is connected, check that it is detected by
Check that your boot device is enabled on the
Security menu.
If the problem persists, check that the boot device contains
the operating system.

Setup.

Setup

Missing operating system If you have configured HDD user parameters, check that

they are correct. Otherwise, use HDD type “Auto”
parameters.

Failure fixed disk
(preceded by a 30 second time-out)

Flexible Disk Drive A (or B) error Check whether the flexible disk drive is connected. Check

System battery is dead You may get this message if the PC is disconnected for a

Keyboard error Check that the keyboard is connected.

Resource Allocation Conflict -PCI
device 0079 on motherboard

Video Plug and Play interrupted or
failed Re-enable in Setup and try again

System CMOS checksum bad - run
Setup

Check that HDD is connected.
Check that HDD is detected in
Check that boot on hard disk drive is enabled in

Setup

for the configuration.

few days. When you Power-on the PC, run
the configuration information. The message should no
longer be displayed. Should the problem persist, replace the
battery.

Clear CMOS.

You may have powered your PC Off/On too quickly and the
PC turned off Video plug and play as a protection.

CMOS contents have changed between 2 power-on
sessions. Run

Setup

for configuration.

Setup

.

Setup

.

Setup

to update

35

3 Troubleshooting and Repair

Power-On Self-Tests (POST)

Message Corrective Action and/or Explanation

I/O device IRQ conflict Serial ports A and B may have been assigned the same IRQ.

Assign a different IRQ to each serial port and save the
configuration.

No message, system “hangs” after
POST

Check that cache memory and main memory are correctly
set in their sockets.

Other An error message may be displayed and the PC may “hang”

for 20 seconds and then beep. The POST is probably
checking for a mass storage device which it cannot find and
the PC is in Timeout Mode. After Timeout, run

Setup

to

check the configuration.

36

3 Troubleshooting and Repair

Updating the System ROM

Updating the System ROM

The System ROM is updated by running the PHLASH utility. The PHLASH
utility is supplied with BIOS upgrades for the HP Vectra VE 5/xx series 2 PC.
BIOS upgrades can be ordered from HP or downloaded from one of HP’s
online services. (For more information on HP’s online services, refer to the
Hewlett-Packard Support and Information Services chapter in the PC User’s
Guide.)

CAUTION Please specify the model number of the HP Vectra VE 5/xx series 2 PC when

ordering the PHLASH utility and the latest system BIOS.
The PHLASH utility supplied for the HP Vectra VE 5/xx series 2 PC cannot
be used with any other HP Vectra.
Do not use a PHLASH utility supplied for a different HP Vectra model.

To update the system BIOS:

Ensure that the Secure Switch (system board switch 8) is OPEN to enable

1

BIOS flashing.

If the PC has an administrator password, ensure you boot the PC with this

2

password to enable BIOS flashing.

Insert the PHLASH utility diskette in drive A.

3

Switch the computer OFF and then ON.

4

Follow the instructions until the procedure finishes. Typically, you will be

5

required to type the command “PHLASH Gxxxxx.FUL” where Gxxxxx is
the name of the update BIOS code file.

Do NOT switch off the computer until the system BIOS update
procedure has completed (successfully or not) since irrecoverable
damage to the ROM may occur.

Remove the PHLASH utility diskette.

6

Switch the computer OFF and then ON to initialize the system ROM.

7

37

3 Troubleshooting and Repair

Updating the System ROM

If an error occurs during the BIOS update process, an error message is
displayed. These are listed below:

Message Corrective Action

File does not contain the same BIOS
part-number

Cannot flash using user password, use
admin password

Open failed on BIOS ROM image file The Secure Switch, system board switch 8, is CLOSED.

There is a mismatch between the file name in the Phlash
command and the file name in the code file itself.
To bypass it, type the command:

phlash xxxxxx.ful /o

where xxxxxx is the name of the BIOS code file.

You have entered the user password when booting the
machine.
Reboot and use your Administrator password.

Open this switch to enable the BIOS flash.

38

3 Troubleshooting and Repair

Replacing the System Board

Replacing the System Board

When replacing the system board, the PC’s serial number must be recorded
in the new system board ROM. This is done using the PHLASH utility,
provided on diskette with the replacement system board.

To record the serial number, type the command:

PHLASH /ds:”xxxxxxxxxx” /mode=1

where
found on the back of the PC’s box.)

xxxxxxxxxx

is the serial number of the PC. (The serial number is

HP Vectra Diagnostic Utility

No diagnostic utility was available for the Vectra VE 5/xx series 2 PC at the
time of printing. A diagnostic utility for this PC range will be available in
early 1996 in the HP BBS Library.

39

3 Troubleshooting and Repair

HP Vectra Diagnostic Utility

40

A

Final Quiz

Working through the Final Quiz will help you consolidate and strengthen
your knowledge of the HP Vectra VE 5/xx series 2 PC.

41

A Final Quiz

1 Which of the following video controllers is supplied in the

VE 5/xx series 2 models?

a Integrated Ultra VGA controller
b Ultra VGA accessory board in ISA slot
c Ultra VGA accessory board in PCI slot
d Both a. and c.

2 How much video memory is standard in the video controller?

a 512 KB
b 1 MB
c 2 MB
d 4 MB

3 What is the maximum amount of video memory supported by the video

controller?

a 1 MB
b 2 MB
c 4 MB
d 8 MB

4 What is the maximum amount of main memory supported?

a 64 MB
b 96 MB
c 128 MB
d 192 MB

5 Which memory modules can be installed in bank C?

a 4 and 8 MB modules
b 4 and 16 MB modules
c 8 and 32 MB modules
d 4, 8, 16 and 32 MB modules

6 What is the maximum number of IDE hard disk drives that can be

installed?

a one
b two
c three
d four

42

A Final Quiz

7 You are installing a hard disk drive and a CD-ROM. Assuming that the PC

has no previously installed drives, which data cable connections do you
use?

a hard disk drive on inside HDD connector,

CD-ROM on outside (end) HDD connector.

b hard disk drive on outside (end) HDD connector,

CD-ROM on inside HDD connector.

c hard disk drive on inside HDD connector,

CD-ROM on a red CD-ROM connector.

d hard disk drive on outside (end) HDD connector,

CD-ROM on a red CD-ROM connector.

8 After installing a hard disk drive, how is it detected?

a automatically
b automatically if

Type

is set to

in the SETUP program

Auto

c automatically if, once in the SETUP program, you press at

the

Autotype fixed disk

field and

Type

is set to

Auto

d none of the above

9 What communication ports are standard?

a 2 serial ports,

1 bidirectional parallel port,
1 LAN connector.

b 1 serial port,

1 bidirectional parallel port,
1 LAN connector.

c 2 serial ports,

1 bidirectional parallel port.

d 2 serial ports,

2 bidirectional parallel ports.

10 What is the maximum number of PCI accessory boards that can be

installed?

a one
b two
c three
d four

43

A Final Quiz

11 Which of the following combination of accessory boards is it possible to

install?

a one PCI board and two full-length ISA boards
b one PCI board and three full-length ISA boards
c two PCI boards and two full-length ISA boards
d three PCI boards and one half-length ISA board

12 How should a PCI accessory board be configured in Windows 3.11?

a with the SETUP program
b by running the ISA Configuration Utility (ICU)
c no configuration is necessary
d this type of accessory board is not supported

13 How should an ISA Plug-and-Play-bootable accessory board be configured

with Windows 95?

a change the setting in the SETUP program
b by running the

Add New Hardware

wizard

c no configuration is necessary
d this type of accessory board is not supported

44

A Final Quiz

Final Quiz Answers

Final Quiz Answers

Which of the following video controllers is supplied in the

1

VE 5/xxx series 2 models?

a Integrated Ultra VGA controller

How much video memory is standard in the video controller?

2

b1 MB

What is the maximum amount of video memory supported by the video

3

controller?

b2 MB

What is the maximum amount of main memory supported?

4

c 128 MB

Which memory modules can be installed in bank C?

5

b 4 and 16 MB (single sided) modules

What is the maximum number of IDE hard disk drives that can be

6

installed?

cthree

You are installing a hard disk drive and a CD-ROM. Assuming that the PC

7

has no previously installed drives, which data cable connections do you
use?

c hard disk drive on inside HDD connector,

CD-ROM on a red CD-ROM connector.

After installing a hard disk drive, how is it detected?

8

b automatically if

Type

is set to

in the SETUP program

Auto

and

c automatically if, once in the SETUP program, you press at

Autotype fixed disk

the

What communication ports are standard?

9

field and

Type

is set to

Auto

c 2 serial ports,

1 bidirectional parallel port.

45

A Final Quiz

Final Quiz Answers

10 What is the maximum number of PCI accessory boards that can be

installed?

btwo

11 Which of the following combination of accessory boards is it possible to

install?

a one PCI board and two full-length ISA boards

12 How should a PCI accessory board be configured in Windows 3.11?

c no configuration is necessary

13 How should an ISA Plug-and-Play-bootable accessory board be configured

with Windows 95?

c no configuration is necessary

46

B

HP Vectra VE 5/xx series 2
Course Evaluation Form

When done, tear out and mail to:

TPEC, Hewlett-Packard France
Boulevard Steve Biko
38090 VILLEFONTAINE
France

47

B HP Vectra VE 5/xx series 2 Course Evaluation Form

Student Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . .

Company Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Company Address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

YES NO

Did you feel the course objectives were met?

Did you find the course easy to understand?

Do you feel you need additional training?

Did you meet all the course prerequisites?

Rate the following: 1 = poor to 5 = excellent

12345

Quality of test

Quality of information provided

Quantity of information provided

Support documents provided

Overall rating of this course

Level of this course: not enough . . . . . just right . . . . . too technical . . . . .

Additional

comments: ....................................................................

48

50%

HP Part No. D4000-90901
Printed in France - 1/96