HP torageWorks Disk Array XP User Manual

HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
XP12000
XP10000
SVS200
Part number: A5951-96194
ifth edition: June 2006
F
© Copyright 2003-2006 Hewlett-Packard Development Company, L.P.
Condential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and
12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Contents

Preface .............................. 5
Aboutthisguide....................................... 5
Intendedaudience...................................... 5
Diskarrays......................................... 5
Relateddocumentation.................................... 5
Documentconventionsandsymbols .............................. 6
HPtechnicalsupport..................................... 7
Subscriptionservice ..................................... 7
OtherHPwebsites ..................................... 7
Documentationfeedback ................................... 7
1Installation............................ 9
Featuresandrequirements .................................. 9
FibreChannelinterface................................. 10
Deviceemulationtypes................................. 10
Failover ....................................... 10
SNMP conguration.................................. 11
RAIDManagercommanddevices ............................ 11
Installationprocedures ................................... 12
Install and congurethediskarray.............................. 12
Settingthehostmodeandhostgroupmodeforthediskarrayports.............. 13
SettingtheSystemOptionMode............................. 14
ConguringtheFibreChannelports ........................... 15
Fibreaddress................................... 15
Fabric and connection parameter settings . . . . . . . . . . . . . . . . . . . . . . . 16
Install and congurethehost ................................ 16
LoadingtheOSandsoftware .............................. 16
Installing and conguringtheHBAs............................ 16
Cross-referencingHBAs............................... 17
FabriczoningandLUNsecurity ............................. 18
Connectthediskarray................................... 19
Deningthepaths................................... 19
Verifyingthehostrecognizesarraydevices ........................ 20
Congurediskdevices ................................... 20
Writingsignatures................................... 20
Creatingandformattingdiskpartitions .......................... 21
Verifying lesystemoperations ............................. 21
2Troubleshooting . ........................ 23
Errorconditions ...................................... 24
CallingtheHPsupportcenter ................................ 25
Contactinformation .................................. 25
Beforeyoucall .................................... 25
A Path worksheet . . . . ..................... 27
BDiskarraysupportedemulations.................. 29
Supportedemulations ................................... 29
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
3
Emulation specications .................................. 30
Glossary............................. 33
Index .............................. 37
4
Preface

About this guide

This guide provides information about:
Requirements and procedures for connecting an XP disk array or the SVS200 to a host system
Conguring the disk array for use with the Windows 2000/2003 operating system
Intended audience
This guide is i
Thehosthardware
Windows 2000/2003 operating system
XP disk array
Disk arrays
Unless otherwise noted, the term “disk array” refers to these systems:
HP StorageWorks XP10000 Disk Array
HP StorageWorks XP12000 Disk Array
HP StorageWorks 200 Storage Virtualization System
ntended for system administrators with knowledge of:
s and/or the SVS200
Related documentation
The follow
HP StorageWorks XP10000 Disk Array: Owner’s Guide
HP StorageWorks XP12000 Disk Array: Owner’s Guide
HP Storage
You can fin
h
ttp://w
In the Storage section, click Storage array systems and then select your product.
ing documents provide related information:
Works 200 Storage Virtualization System: Owner’s Guide
d these documents from the Manuals page of the HP Business Support Center web site:
ww.hp.com/support/ manuals
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
5
Document conven
tions and symbols
Convention
Blue text: Document conventions and
symbols
Blue, underlined text: http://
www.hp.com
Italic
text Text emphasis and book titles
Bold text
Monospace text
Monospace, italictext
Monospace, bold text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
Element
Cross-reference links and e-mail addresses
Web site addre
Keys that are pressed
Text typed into a GUI element, such as a box
GUI elements that are clicked or selected, such as menu and
list items, buttons, tabs, and check boxes
File and directory names
System output
Code
Commands, their arguments, and argument values
Code variables
Command variables
Emphasi
sses
zed monospace text
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specic instructions.
NOTE:
Provides additional information.
TIP:
Provides
helpful hints and shortcuts.
6
Preface
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web site:
h
ttp://www.hp.com/support/.
Collect the f
Technical support registration number (if applicable)
Product serial numbers
Product mod
Error messages
Operating system type and revision level
Detailed q
For continuous quality improvement, calls may be recorded or monitored.
ollowing information before calling:
el names and numbers
uestions
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business web site:
h
ttp://www.hp.com/go/e-updates.
After registering, you will receive e-mail notication of product enhancements, new driver versions, rmware updates, and other product resources.
Other HP
For additional information, see the following HP web sites:
•h
•http://
•http://www.hp.com/service_locator
•http://www.hp.com/support/manuals
web sites
ttp://www.hp.com
www.hp.com/go/storage
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocs.feedback@hp.com. All submissions become the property of HP.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
7
8
Preface

1 Installation

You and your HP service representative each play a role in installation. Your HP service representative is responsible for installing the disk array and formatting the disk devices. You are responsible for conguring the host server for the n ew devices with assistance from your HP service representative.
Features and requirements
Ask your HP ser vice representative about the latest supported hardware and software.
The disk array
Storage capacity. The storage capacity for each model is listed below:
XP10000: Up to 240 drives for up to 69.2 TB, 48 FC ports XP12000: Up to 1152 drives for up to 332 TB, 128 FC ports SVS200 Up to 1
Server support. Windows 2000/2003 PC server with the latest H P supported patches
Operating system support. Windows 2000/2003
Before installing the disk array, ensure the environment conforms to these requirements:
Host Bus Ada
documentation for installation details.
(Recommended) HP StorageWorks Remote Web Console XP, Command View XP Advanced
Edition or Command View XP with LUN management feature for conguring disk array ports and paths
(Recommended) HP StorageWorks LUN Con g uration and Security Manager XP
(Optional) Other available XP software (some may not apply to your system):
HP Storage HP StorageWorks Continuous Access XP HP StorageWorks Continuous Access Extension XP HP Storage HP StorageWorks Auto LUN XP HP StorageWorks Data Exchange XP HP StorageW HP StorageWorks Cache LUN XP HP StorageWorks Auto Path XP HP StorageW HP StorageW HP StorageWorks External Storage XP HP StorageWorks XP Disk/Cache Partition Software HP StorageWorks Flex Copy XP HP StorageWorks XP Data Shredder Software HP StorageWorks Performance Control XP
has the following features:
27 TB of external storage, 48 FC ports
pters (HBAs) Install H BAs and all utilities and drivers. Refer to the adapter
WorksBusinessCopyXP
Works Continuous Access XP Journal
orks RAID Manager XP
orks Cluster Extension XP orks Performance Advisor XP Software
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
9
Fibre Channel interface
The XP family of disk arrays and the SVS200 support these Fibre Channel elements:
Connection s
Short-wave non-OFC (open ber control) optical interface
Multimode optical cables with SC or LC connectors
Public or pr
Even tho ug h the interface is Fibre Channel, this guide uses the term “SCSI disk” because disk array devices are dened to the host as SCSI d isks.
peeds of 1 Gbps, 2 Gbps, and 4 Gbps (XP12000/XP10000 only)
ivate arbitrated loop (FC-AL) or direct fabric attach
Device emulation types
TheXPfamilyofdiskarraysandtheSVS200supportthesedeviceemulationtypes:
OPEN-3/8/9/E/L/V devices: OPEN-x logical units represent disk devices. Except for OPEN-V,
these devices are based on xed sizes. OPEN-V is a user-denedsize. Supportedemulations include OPEN-3, OPEN-8, OPEN-9, OPEN-E, OPEN-L, and OPEN-V devices.
LUSE devices (OPEN-x*n): Logical U nit Size Expansion (LUSE) devices combine 2 to 36 OPEN-x
devices to create expanded LDEVs larger than standard OPEN-3/8/9/E/L/V disk devices. For example, an OPEN-x LUSE volume created from ten OPEN-x volumes is designated as OPEN-x*10.
CVS devices (OPEN-x CVS): Volume Size Conguration (VSC) denes custom volumes (CVS) that
are smaller than normal xed-sized logical disk devices (volumes). (OPEN-V is a CVS-based custom disk size that you determine. OPEN-L does not support CVS.)
LUSE (expanded) CVS devices (OPEN-x*n CVS): LUSECVScombinesCVSdevicestocreatean
expanded device. This is done by rst creating CVS custom-sized devices and then using LUSE to combine from 2 to 36 CVS devices. For example, if three OPEN-9 CVS volumes are combined to create an expanded device, this device is designated as OPEN-9*3-CVS.
Failover
NOTE:
For the SVS200, and the XP12000/XP10000 when connected to external storage devices, HP recommends using OPEN-V as the emulation the array makes visible to the host. This allows external storage LDEVs to be congured without losing data. Using any other emulation may cause data loss in the external storage LUNs.
The disk arrays support many standard software products that provide host, application, or I/O path failover and management.
10
Installation
SNMP conguration
The XP family of disk arrays and the SVS200 support standard Simple Network Management Protocol (SNMP) for remotely managing arrays. The SNMP agent on the service processor (SVP) performs error-reporting operations requested by the SNMP manager. SNMP properties are usually set from the SVP but they can also be set remotely using Command View (XP arrays only), Remote Web Console, or Command View XP Advanced Edition. Refer to the applicable user’s guide for procedures.
RAID Manager command devices
RAID Manager manages Business Copy (BC) or Continuous Access (CA) operations from a host server. To use RA with Command View (XP arrays only), Remote Web Console , or Command View XP Advanced Edition. Refer to the applicable user guide for information about how to designate a command device.
ID Manager you must designate at least one LDEV as a command d evice. This can be done
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
11
Installation procedures
Perform these actions to install and congure the disk array:
1. Install and congure the disk array
Setting the host mode and host group mode
Setting the
Conguring the Fibre Channel ports
2. Install and congure the host
Loading the OS and software
Installi
Fabric zoning and LUN security
3. Connect the disk array
Dening
Verifying the host recognizes array devices
4. Congure disk devices
Writing signatures
Creati
Verifying le system operations
System Option Mode
ng and c onguring the HBAs
the paths
ng and formatting disk partitions
Install and congure the disk array
The HP service representative performs these tasks:
Assembling hardware and installing software
Loading the microcode updates
Installing and formatting d evices
After these tasks are nished, use Command View (XP arrays only), Remote Web Console, Command View XP Advanced Edition, or LUN Conguration and Security Manager to complete the remaining tasks listed below. If you do not have these programs, your HP service representative can perform these tasks for you.
12
Installation
Setting the host mode and host group mode for the disk array ports
After the disk array is installed, you must set the host mode for each disk array port to match the host OS. Set the host mode using LUN M anager in Remote Web Console (shown), Command View (XP arrays only), or Command View XP Advanced Edition. If these are not available, the HP service representative can set the h
TheavailablehostmodesettingsforWindows2000/2003areasfollows:
ost mode using the SVP.
Host mode
2C (ava
0C
ilable on some array models)
host mode = 0C host mode = 2C
E
OPEN-
OPEN-9 OPEN-9 OPEN-9
OPEN-9*2 OPEN-9*2 OPEN-9
-9*3-CVS
OPEN
Description
HP reco online in the f
HP recommended. (Use if future online LUN expansion is not required or planned.)
OPEN
mmended. (For use with LUSE volumes when
LUN expansion is required or may be required
uture.)
Volume name as seen on hostVolume on XP array (examples)
E
OPEN-
-9*3-CVS
OPEN-
OPEN
-9-CVS
E
CAUTION:
The correct host mode must be set for all new installations (newly connected ports) to Windows
/2003 hosts. Do not select a mode other than 2C and 0C for Windows 2000/2003. Changing a
2000
t mode after the host has been connected is disruptive and requires the server to be rebooted.
hos
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
13
When a new host group is add ed, additional host group modes (options) may be congured. The storage administrator must verify if an additional host group mode is required for the host group.
The following host group modes are available for Windows 2000/2003:
Host Group Mode Function Default Comments
2
(Windows
2003 only)
6
VERITAS DBE+RAC Database Edition/Advanced Cluster for Real Application Clusters or VERITAS® Cluster Server 4.0 with I/O fencing is used.
Parameter Setting Failure for TPRLO When using the Emulex HBA in the Windows environment, th e parameter setting for TPRLO failed. After receiving TPRLO and FCP_C MD, respectively. PRLO will respond when HostMode=0x0C/0x2C and HostModeOption=0x06. (MAIN Ver.50-03-14-00/00 and later)
CAUTION:
Changing host group modes for ports where servers are already installed and congured is disruptive and requires the server to be rebooted.
Setting the System Option Mode
The HP service representative sets the System Option Mode(s) based on the operating system and software conguration of the host.
Inactive
Inactiv
e
14
Installation
Conguring the Fibre Channel ports
Congure the disk array Fibre Channel ports by using Remote Web Console (shown), Command View (XP arrays only), or Command View XP Advanced Edition. Select the settings for each port based on your storage area network topology. Use switch zoning if you connect different types of hosts to the array through the same switch.
Fibre address
In fabr set th port. User Guide applicable to your array.
ic environments, the port addresses are assigned automatically. In arbitrated loop environments,
e port addresses by selecting a unique arbitrated loop physical address (AL-PA) or loop ID for each
For specicvalues,refertotheHP StorageWorks LUN Conguration and Security Manager XP
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
15
Fabric and con
nection parameter settings
Set each arra the following table and gures. For detailed top ology information, refer to the HP StorageWorks SAN Design Reference Guide on the w
Fabric parameter
OFF
ON FC-AL
ON POINT-TO-POINT
OFF
y port to FABRIC ON or OFF with connections of POINT-TO-POINT or FC-AL as shown in
ww.hp.com website.
Connection parameter
FC-AL
POINT-TO-POINT
NL-port (private arbitrated loop)
FL-port ( switch
N-port (fabric port) for connection to a switch
Not supported
public loop) for loop connection to a
Provides
Instal
landconfigure the host
ction explains how to install and congure the host and host bus adapters (HBAs) that connect the
This se host to the disk array.
Loading the OS and software
Follow the manufacturer’s instructions to load the operating system and software onto the host. Load all OS patches and conguration utilities supported by HP and the HBA manufacturer.
If you purchased multipath software, install it according to the manufacturer’s instructions.
Installing and conguring the HBAs
Install and congure the host bus adapters using the HBA manufacturer’s instructions.
HP supplies driver, rmware, and BIOS downloads for commonly available HBAs. These downloads contain HBA settings that are tested and approved by HP. To obtain a download, log onto the HP website at w
ww.hp.com and search for the model name or number of your HBA. Download the le, and follow
nstallation instructions in the “readme” or documentation le supplied with each download.
the i
16
Installation
Cross-referencing HBAs
Thefollowingtableidentifies both the HP part number and the HBA manufacturer’s number for common HBAs.
HP part
KGPSA-CB
FCA2355
FCA2101
FCA2408 / A729 8A
FCA2404 / AB232A
FCA2404DC
A7388A / AB467A
A7387A / AB4
A7560A
None
FCA2142/A
FCA2242/A8003A
FC2143
FC2243
FCA2214
FCA2214DC
FC1142SR
FC1242SR
66A
8002A
OEM partner
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
Emulex
QLogic
QLogic
QLogic
QLogic
OEM adap ter Family (*1)
LP8000
LP9002DC
LP952
LP982 2
LP9802 2
LP9802DC 2
LP1050 3
LP1050DC 3
LP1050EX 3
LP10000 3
LPe11002 6
LPe1150 6
LP1150
LP11002
QLA2340 4
QLA2342 4
QLE2460
QLE2462
1
1
1
7
7
8
8
BL20p G2 (FC Mezzanine Card) BL20p G3 (FC Adapter Card)
BL25p, B
BL30p, BL35p (FC Balcony Card)
394757–B2 (E-FC Adapter Card): BL20p G3
39458 Card) BL45p
Note *1: Family number shows which HBAs can use similar driver/BIOS/rmware.
L45p (HPALCF 105)
8–B2 (E-FC Adapter
: BL25p, BL30p, BL35p,
QLogic Chipset
QLogic Chipset
QLogic Chipset
Emulex Chipset
xChipset
Emule
None 4
None 4
None 4
None
None
5
5
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
17
Fabric zonin
By using appropriate zoning and LUN security, you can connect various servers with various operating systems to the same switch and fabric:
Storage port zones may overlap if more than one o perating system needs to share an array port.
H eterogene
the appropriate host group and mode. All others must connect to a dedicated XP array port.
Use Secure Ma n ager for LUN isolation when multiple hosts connect through a shared array
port. Secu can a ccess.
QLogic and Emulex HBAs must be in separate zones (a QLogic zone and an Emulex zone)
whether t
If booting over the SAN, within a server, the booting HBAs must be from the same vendor.
Additional data storage HBAs can be from a different vendor.
g and LUN security
ous operating systems may share an XP array port if you use Secure Manager and set
re Manager p rovides LUN security by allowing you to restrict which LUNs each host
he HBAs are in the same or separate servers.
Environment OS mix
Standalone SAN (non-clustered) Clustered SAN Multi-Cluster SAN
homogeneous (a single OS type present in the SAN)
heterogeneous (more than one OS type present in the SAN)
Fabric zoning
Not required
Required
LUN security
Must be used when multiple hosts or cluster nodes connect through asharedport
If you plan to use clustering, install and congure the clustering software on the servers. Clustering
is the organization of multiple servers into groups. Within a cluster, each server is a node. Multiple clusters compose a multi-cluster environment. The following example shows a multi-cluster environment with three clusters, each containing two nodes. The nodes share access to the
array.
disk
18
Installation
Connect the disk array
The HP representative connects the cables between the array and the host or between the array and the SAN.
Dening the paths
Use Remote Web Console (shown), Command View (XP arrays only), or Command View XP Advanced Edition to dene paths (LUNs) between hosts and volumes in the disk array.
This process is also called “LUN mapping.” In Remote Web Console and Command View, LUN mapping includes:
Conguring ports
Enabling LUN security on the ports
Creating host groups
Assigning host bus adapter WWNs to host groups
Mapping volumes to host groups (by assigning LUNs
In Command View XP Advanced Edition, LUN mapping includes:
Conguring ports
Creating storage groups
Mapping volumes and WWN/host access permissions to the storage groups
For details see the LUN Cong uration and Security Manager User’s Guide or Command View XP Advanced Edition Device Manager Web Client User’s Guide. Note the LUNS and their ports, WWNs, nicknames, and LDEVs for later use in verifying host and device conguration.
NOTE:
A LUN assigned a number greater than FF is outside the accepted range of numbers for a Windows server(00toFE)andwillnotberecognizedbytheserverorbevisibleforuse.
Windows 2003:
not necessary if using the StorPort Miniport Driver.
Windows 2000:
To see LUNs, you must create a LUN 0 when using the SCSIPort Miniport Driver. This is
A LUN 0 must be created to discover more than LUNs 0 to 7.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
19
Verifying the h
1. Log into the host as an administrator.
2. Right-click t
3. Click Device Manager.
4. Click SCSI and RAID Controllers.
5. Click the hos
6. Click each device, click Properties, and then click Settings.
7. Record the device information on the worksheet in Appendix A.
ost recognizes array devices
he My Computer desktop icon, and click Manage.
t bus adapter to open it, and verify all devices are displayed.
Congure disk devices
Disk arrays are conguredusingthesameprocedureforconfiguring any new disk on the host. This includes the following procedures:
• Writing signatures
• Creating and formatting disk partitions
•Verifyingfile system operations
Writing signatures
1. Right-click on the My Computer desktop icon and click Manage.
2. Click Disk Management.Amessagenoties you that disks have been added.
3. Click OK to update the system conguration and start the Write Signature wizard, which allows
you to write signatures to the disks.
4. Fo
r each new disk, click OK to write a signature, or click No to prevent writing a signature.
5. Wh
20
en you have performed this process for all new d isks, the Disk M anag em ent main window
opens and displays the added d isks.
Installation
Creating and formatting disk partitions
Dynamic Disk is supported with no restrictions for a disk array connected to a Windows 2000/ 2003 system. Refer t
CAUTION:
Do not partition or create a lesystemonadevicethatwillbeusedasarawdevice(forexample, some database applications use raw devices.)
1. In the Disk Management main window, select the unallocated area for the SCSI disk you want
to partition.
2. Click the Action menu, and click Create Partition to laun ch the New Partition Wizard. Follow the
Partition Wizard to create and format partitions and assign drive letters. Format partitions with the following settings and format options.
File System: NTFS (enables Windows to write to the disk).
Allocation unit size: “Default.” Do not change this entry.
Volume label: Enter a volume label, or leave this eld blank for no label.
Format Options: Click Perform a Quick Format todecreasethetimerequiredtoformatthepartition. Click Enable le and folder compression only if you want to enable compression.
3. Verify the Disk Management main window displays the correct le system (NTFS) for the formatted
partition. The word “Healthy” indicates that the partition has be en created and formatted succ essfully.
4. Repeat this procedure for each new disk device.
o Microsoft’s online help for details.
5. Exit Disk Management, clicking Yes to save your changes.
Verifying le system operations
1. Open My Compu ter and check that the new disks are present.
2. Right-clickeachdisktoviewProperties and verify the properties are correct (label, type, capacity,
and le system).
3. Copy a le from an existing drive to each new drive to verify the new drives are working, and
then delete the copies.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
21
22
Installation

2 Troubleshooting

This section includes resolutions for various error conditions you may encounter.
If you are unable to resolve an error condition, ask your HP support representative for assistance. See
Calling the HP support center.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
23
Error conditions
Depending on your system conguration, you may be able to view error messages (R-SIMS) as follows:
In Remote Web
In Command View XP Advanced Edition (“Alerts” panel) .
In Command View XP (Event History or Event Notication panels) (XP arrays only)
Error condition Recommended action
Console XP (Status tab)
The logical devices are not recognized by the host.
The host does not reboot properly after hard shutdown.
Physical volumes cannot be created.
al volumes cannot be created.
Logic
Verify that array are O
Verify tha rmly conn
Verify tha The LUNs for each TID must start at 0 and continue sequentially without skipping any numbers.
Verify th Do not ins same bus
Recheck Verify t
normal L Verify t
port has Verify t
If you power off the host without executing the shutdown process, wait three minutes to allow the disk array’s internal timeout process to purge queued commands. If the host restarts while the disk array is processing queued commands, the host may not reboot successfully.
Verify that the disk array logical devices are correctly formatted.
Verify that the volume capacity for OPEN-x volumes is not greater than the maximum capacity allowed. See the D evice Emulations Appendix.
Verify that the capacity of the volume group is not less
ume.
vol
the READY indicator lights on the disk
N.
t ber cables are correctly installed and
ected.
t the target IDs are properly congured.
at the TIDs/WWNs on each bus are unique.
tall two devices with the same ID on the
.
the buses for new devices.
hat LUSE devices are not intermixed with
UNs on the same port.
hat the maximum number of LUSE devices per
not been exceeded.
hat the disk array host mode is set correctly.
than the total capacity of the partitioned logical
A le system is not mounted after rebooting. Verify that the host was restarted correctly.
Verify that the le system attributes are correct.
The disk array performs a self reboot because the disk array was busy or it logged a panic message.
The disk array responds “Not Ready” or the disk array has displayed “Not Ready” and timed out.
The host detects a parity error. Check the HBA and make sure it was installed
The host hangs or devices are declared and the host hangs.
24
Troubleshooting
Reboot the host.
Contact HP.
properly. Reboot the host.
Make sure there are no duplicate disk array TIDs and that disk array TIDs do not conict with any host TIDs.
Calling the HP s
upport center
If you are unabl
Contact information
Telephone numbers for worldwide technical support are listed on the HP support web site:
h
ttp://www.hp.com/support/.
Before you call
Be sure to have the following information available:
Technical support registration number (if applicable)
Product seri
Product model names and numbers
Applicable error messages
Operating s
Detailed, specicquestions
For continuous quality improvement, calls may be recorded or monitored.
al numbers
e to resolve an error condition, contact the HP support center for assistance.
ystem type and revision level
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
25
26
Troubleshooting

A Pathworksheet

LDEV (CU:LDEV) (CU = control unit)
0:00
0:01
0:02
0:03
0:04
0:05
0:06
0:07
0:08
0:09
0:10
0:11
0:12
0:13
0:13
0:14
0:15
0:16
0:17
Device Type SCSI Bus
Number
Path 1 Alternate Paths
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
TID: LUN:
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
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28
Path worksheet

B Disk array suppor ted emulations

This appendix provides information about supported emulations and emulation specications. Some parameters may not be relevant to your array. Consult your HP representative for information about supported congurations for your system.
Supported emulations
Emulation
XP model Emulation
OPEN-3
OPEN-8
XP10000
XP12000
SVS200
OPEN-9
OPEN-E
OPEN-K
OPEN-L
OPEN-M
OPEN-V
supported LUSE CVS LUSE & CVS
Yes Ye s Yes Yes
Yes Ye s Yes Yes
Yes Ye s Yes Yes
Yes Ye s Yes Yes
Yes Ye s
Yes Ye s
NOTE:
For the SVS200, and the XP12000/XP10000 when c onnected to external storage devices, HP recommends using OPEN-V as the emulation the array makes visible to the host. This allows external storage LDEVs to be congured without losing data. Using any other emulation may cause data loss in the ext
ernal storage LUNs.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
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Emulation spec
ications
Emulation
(Note
1)
OPEN-3
OPEN-8
OPEN-9
OPEN-E
OPEN-L
OPEN-V
LUSE
OPEN-3*n
OPEN-8*n
OPEN-9*n
OPEN-E*n
OPEN-L*n
OPEN-V*n
CVS
OPEN-3 CVS
OPEN-8 CVS
OPEN-9 CVS
OPEN-E CVS
CVS LUSE
OPEN-3*n CVS
OPEN-8*n CVS
OPEN-9*n CVS
OPEN-E*n CVS
OPEN-V*n
Category
(Note 2)
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
SCSI disk
sk
SCSI di
SCSI disk
SCSI disk
Blocks (51 2
bytes )
Sector
Size
(bytes)
4806720
14351040
14423040
28452960
71192160 512
max=125827200 512
4806720*n
14351040*n
14423040*n
28452960*n
71192160*n 512
max=125827200
Note 4
Note 4
Note 4
Note 4
Note 4
Note 4
Note 4
Note 4
Note 4
Note 4
512 3338
512 9966
512 10016
512 19759
512 3338*n
512 9966*n
512 10016*n
512 19759*n
512
512
512
512
512
512
512
512
512
512
#of
Cylinders
49439
Note 5
49439*n
Note 5
Note 5
Note 5
Note 5
Note 5
Note 5
Note 5
Note 5
Note 5
Note 5
Heads
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
15
Sectors
per
track
96
96 7007
96
96 13893
96
128
96
96 7007*n
96
96 13893*n
96
128
96
96
96
96
96
96
96
96
128
Capacity
MB*
(Note
3)
34761
Note 6
2347*n
7042*n
34761*n
Note 6
Note 6
Note 6
Note 6
Note 6
Note 6
Note 6
Note 6
Note 6
Note 6
2347
7042
Note 1:
Note 2
Note 3:
*Capa
city=(512xnumberofblocks)÷1024
2
The availability of an emulation depends on the disk array.
:
Thedevicesaredefined to the host as SCSI disk devices, even though the interface is Fibre Channel.
The device capacity can sometimes be changed by the BIOS or host adapter board. This may make actual capacity different from that listed in the table.
30
Disk array supported emulations
Note 4:
Note 5:
The number of blocks for a CVS volume is calculated as follows:
# of blocks = (# of cylinders) × (# of heads) × (# of sectors per track)
Example
For an OPEN-3 CVS volume with capacity = 37 MB: # of blocks = (53 cylinders–see Note 5) × (15 heads) ×
(96 sectors per track) = 76320
Example
For an OPEN-V CVS volume with capacity = 49 MB: # of blocks = (128 sectors per track) = 101760
The number of c
(53 cylinders–see Note 5) × (15 heads) ×
ylinders for a CVS volume is calculated as follows (↑…↑ means that the value should be
roundeduptothenextinteger): OPEN-3/8/9/E: ThenumberofcylindersforaCVSvolume=#ofcylinders=(capacity (MB) specied
by user) × 1024/720
Example
For an OPEN-3 CVS volume with capacity = 37 MB: # of cylinders = 37 × 1024/720↑ = ↑52.62 (rounded
up to next integer) = 53 cylinders
Note 6:
OPEN-V: The number of cylinders for a CVS volume = # of cylinders = (capacity (MB) specied by user) × 16/15
Example
For an OPEN-V CVS volume with capacity = 49 MB: # of cylinders = 49 × 16/15↑ = ↑52.26
(round
ed up to next integer) = 53 cylinders
OPEN-3/8/9/E: The number of cylinders for a CVS LUSE volume = # of cylinders = (capacity (MB) specied b
yuser)×1024/720×n
Example
For a CVS LUSE volume with capacity = 37 MB andn=4: # of cylinders = 37 × 1024/720×4=52.62×4=53×4=212
OPEN-V: The number of cylinders for a CVS LUSE volume = # of cylinders = (capacity (MB) specied by user) × 16/15 ×n
Example
For an OPEN-V CVS LUSE volume with capacity = 49 MB andn=4: # of cylinders = 49 × 16/15×4=52.26×4=53×4=212
The capacity of an OPEN-3/8/9/E CVS volume is specied in MB, not number of cylinders. The capacity of an OPEN-V CVS volume can be specied in MB or number of cylinders. You set the volume size using Remote Web Console, Command View (XP arrays only), or Command View XP Advanced Edition.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
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32
Disk array supported emulations

Glossary

AL Arbitrated loop.
AL-PA Arbitrated loop physical address.
array group A g roup of 4 o r 8 physical hard disk drives (HDDs) installed in an XP disk array
BC HP StorageWorks Business Copy XP. BC lets you maintain up to nine local
CA HP StorageWorks Continuous Access XP. CA lets you create and maintain
and assigned a common RAID level. R AID1 array groups consist of 4 (2D+2D) or 8 HDDs (4D+4D). RAID5 array groups include a parity disk but also consist of 4 (3D+1P) or 8 HDDs (7D+1P). All RAID6 array groups are made up of 8 HDDs (6D+2P) .
copies of logical volumes on the disk a rray.
duplicate copies of local logical volumes on a remote disk array.
Command View (CVXP)
Command View XP Advanced Edi­tion (CVXP AE)
command device A volume on the disk array that accepts Continuous Access or Business Copy
CU Control U nit. Contains LDEVs and is approximately equivalent to SCSI Target ID.
CVS Custom volume size. CVS devices (OPEN-x CVS) are custom volumes congured
DKC The array cabinet that houses the channel adapters and service processor (SVP).
DKU (disk cabin et unit)
emulation mod e s The logical devices (LD EVs) associated with each RAID group are assigned an
HP StorageWorks Command View XP, a software product for managing XP arrays. Command View runs on a Windows-based management workstation.
HP StorageWorks Command View XP Advanced Edition, installs on the user-provided D evice Manager server and provides a browser-based platform from which you can manage the SVS200 and the XP family of disk a rrays—even globally distributed arrays.
control operations which are then executed by the disk array.
using array management software to be smaller than normal xed-size OPEN system volumes. Synonymous with volume size customization (VSC).
The a rray cabinets that house the disk array physical disks.
emulation mode that makes them operate like OPEN system disk drives. The emulation mode determines the size of an LDEV: OPEN-3: 2.46 GB OPEN-8: 7.38 GB OPEN-9: 7.42 GB OPEN-E: 13.56 GB OPEN-L: 36 GB OPEN-V: User-dened custom size
failover Disconnecting a failed unit or path and replacing it with an alternative unit or
path in order to continue functioning.
FC Fibre Channel.
FC-AL Fibre Channel arbitrated loop.
FCP Fibre Channel Protocol.
GB Gigabytes.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
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HBA Host bus adapter.
host mod e Each port can
be congured for a particular host t ype. These modes are represented as two-digit hexadecimal numbers. For example, host mode 08 represents an HP-UX host.
LDEV Logical device. An LDEV is created when a R AID group is carved into pieces
according to the selected host emulation mode (that is, OPEN-3, OPEN-8, OPEN-L). The number of resulting LDEVs depends on the selected emulation mode. The term LDEV is often used synonymously with the term volume.
LUN Logical unit number. A LUN results from mapping a SCSI logical unit number,
port ID, and LDEV ID to a R A I D group. The size of the LUN is determined by the emulation mode of the LDEV and the number of LDEVs associated with the LUN.
example, a LUN associated with two OPEN-3 LDEVs has a size of 4,693 MB.
For
LUSE A LUN is normally associated with only a single LDEV. The LUSE feature allows
a LUN to be associated with 1 to 36 LDEVs. Essentially, LUSE makes it possible for applications to access a s ingle large pool of storage. The LUSE feature is available when the H P StorageWorks LUN Conguration and Security Manager product is installed.
OFC Open Fibre Control.
OPEN-
x
A general term describing any one of the supported OPEN emulation modes (for example, OPEN-L).
OS Operating system.
PA Physical address.
path “Path” and “LUN” are synonymous. Paths are created by associating a port, a
target, and a LUN ID with one or more LDEVs.
port A physical connection that allows data to pass between a host and the disk
array. The number of ports on an XP disk array depends on the number of supported I/O slots and the number of ports available per I/O adapter. The XP family of disk arrays supports Fibre Channel (FC) ports as well as other port types. Ports are named by port group and port letter, such as CL1-A. CL1 is the group, and A is the port letter.
RAID Redundant array of independent disks.
remote console PC The PC running HP StorageWorks Remote Control XP.
Remote Control (RC)
Remote Web Con ­sole (RWC)
HP StorageWorks Remote Control XP. A software product used for managing XP arrays.
HP StorageWorks XP Remote Web Console. A browser-based program installed on the SVP that allows you to congure and manage the disk array.
R-SIM Remote service information message.
SCSI Small computer system interface.
SIM Service information message.
SNMP Simple Network Management Protocol.
SVP Service processor, which is the PC built into the disk controller. The SVP
provides a direct interface into the disk array. SVP use is reserved for HP support representatives only.
SVS Storage Virtualization System, an appliance that manages multiple disk array
storage systems.
34
Glossary
TB Terabyte.
TID Target ID.
Volume On the XP array, a volume is a uniquely identied virtual storage device
composed of a control unit (CU) component a nd a logical device (LDEV) component separated by a colon. For example 00:00 and 01: 00 are two uniquely identied volumes; one is identiedasCU=00andLDEV=00,and the other as CU = 01 and LDEV = 00; they are two unique separate virtual storage devices within the XP array.
VSC Volume size customization. Synonymous with CVS.
WWN World Wide Name. A unique identier assigned to a Fibre Channel device.
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
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36
Glossary

Index

A
AL-PA,15 arbitrated-loop physical address,15 audience,5 Auto LUN XP,9 Auto Path XP,9
B
Business Copy XP,9,11
C
Cache LUN XP,9 Cluster Extension XP,9 command device(s)
RAID Manager,11 Command View, 9, 11, 15, 19 Command View XP Advanced Edition,9,11,
15, 19
conguration
Fibre Channel ports,15
host mode, setting,13
port,15 congure devices,20 Continuous Access Extension XP,9 Continuous Access XP,9,11 Continuous Access XP Journal,9 conventions
document,6
text symbols,6
D
Data Exchange XP,9 device(s)
conguring,20
logical, not recognized by host,24
type specications,30
types supported,10 disk array(s)
connecting,19
installation,12
Not Ready error message,24
self reboots,24 disk partitions
create,21
format,21 document
conventions,6
related documentation,5
documentation
HP web site,5 providing feedback,7
E
emulation(s)
supported,30 error co n ditions,24 External Storage XP,9
F
fabric topology settings,16 failover,10 Fibre Channel
interface,10 Fibre Channel
adapters, conguring,16 le system(s)
not mounted after rebooting,24
verify operations,21 Flex Copy XP,9
G
glossary,33
H
help
obtaining,7 host
doesn’t reboot p roperly,24
hangs up,24 Host Bus adapter
conguring,17 host mode, setting,13 HP
technical support,7
I
installation
disk array,12 interface
Fibre Channel,10
L
LDEV(s)
designateatleastoneasacommanddevice,
11
HP StorageWorks Disk Array XP operating system conguration guide: Windows 2000/2003
37
logical volumes, cannot be created,24 LUN Conguration and Security Manager XP,
9, 19
LUN(s)
creating,19 mapping,19
O
optional software,9
P
parity error,24 path(s)
dening,19
worksheet,27 Performance Advisor XP Software,9 Performance Control XP,9 physical volumes, cannot be created,24 port(s)
Fibre Channel,15
host mode, setting,13
R
RAID Manager command devices,11 RAID Manager XP,9 related documentation,5 Remote Web Console,9,11,15,19
S
SNMP conguration,11
software, optional,9 Subscriber’s Choice, HP,7 symbols in text,6 system option mode,14
T
technical support
HP,7,25
service locator web site,7 text symbols,6 troubleshooting
error conditions,24
technical support,25
V
volume(s)
logical, cannot b e created,24
physical, cannot be created,24
W
web sites
HP ,7
HP Subscriber’s Choice for Business,7
product manuals,5 worksheet, path,27
X
XP Data Shredder SW,9 XP Disk/Cache Partition SW,9
38
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