HP TopTools for Hubs and Switches User Manual

HP TopTools for Hubs & Switches

User Guide

HP TopTools for Hubs & Switches

User Guide

This document contains information which is protected by copyright. Reproduction, adaptation, or translation without prior permission is prohibited, except as allowed under the copyright laws.

Applicable Product

HP TopTools for Hubs & Switches J2569R

September 2001

Trademark Credits

Microsoft Windows®, Windows 95®, Windows 98®, Windows 2000®, Microsoft Windows NT®, Microsoft Internet Explorer® and MSIE® are U.S. registered trademarks of Microsoft Corporation.

Ethernet is a registered trademark of Xerox Corporation.

Unicenter and TNG are registered trademarks of Computer Associates International, Inc.

IBM Tivoli and IBM NetView are registered trademarks of International Business Machines Corporation.

Disclaimer

The information contained in this document is subject to change without notice.

HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

U.S. Government Restricted Rights

The software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as “commercial computer soft ware” as defined in DFARS

252.227-7013 (Oct 1988), DFARS 252.221-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a “commercial item” as defined in FAR 2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987)(or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

Hewlett-Packard Company 8000 Foothills Boulevard, m/s 5551 Roseville, California 95747-5551

http://www.hp.com/go/procurve

Warranty

A copy of the specific warranty terms applicable to your HewlettPackard products and replacement parts can be obtained from your HP Sales and Service Office or authorized dealer.

Contents

1 Quick Start

Starting HP TopTools for Hubs & Switches . . . . . . . . . . . . . . . . . . . . . 1-1

Getting Around in HP TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Viewing Your Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Examining Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Configuring and Monitoring Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Viewing Network Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Optimizing Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

How to Get Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

2 Introduction

Introduction to HP TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

HP TopTools for Hubs & Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Network Devices Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Viewing a List of Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Group Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Network Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Network Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

HP Devices Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Learning to Use HP TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

HP TopTools Technical Product Support . . . . . . . . . . . . . . . . . . . . . . . 2-9

iii

3 System Requirements

Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

4 Discovering Your Devices

Beginning Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Discovery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adding Devices for Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Configuring Discovery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Troubleshooting Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Inventory of Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

5 Alerts

Interpreting the Alert Log - Automatic Fault Finding . . . . . . . . . . . 5-1

Launching the Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Acknowledging Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Closing Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Sorting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Filtering Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Selecting Alert Log Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Selecting Alert Log Filters - Topology . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Selecting Alert Log Filters - Custom Groups . . . . . . . . . . . . . . . . . . . . . 5-8

Selecting Alert Log Filters - Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Configuring Action on Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

6 Networking Devices

Listing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Configuring Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Selecting Actions for Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

SNMP/Trap Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Device Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Node Port Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Custom Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Searching for Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

7 Configuration Policies

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Viewing the Devices in a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Adding a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Modifying a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Configuring Group Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

General Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

SNMP System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Checking Firmware Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Alert Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Setting Fault Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9

Advanced Switch Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Automatic Broadcast Control (ABC) . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Internet Group Management Protocol (IGMP) . . . . . . . . . . . . . . . . . . 7-13

The Spanning Tree Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14

Security Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14

Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14

8 Viewing Your Maps

Displaying Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Map Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Launching a Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

Using the Panner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Launching the Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Options for Displaying Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Changing Map Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Locating a Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

9 Monitoring Network Traffic

Using Traffic Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Reading the Traffic Information Gauges . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Reading the Segment Histogram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Selecting Segment Groups and Segments . . . . . . . . . . . . . . . . . . . . . . . 9-4

Setting Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Displaying the Network Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6

Options Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Who Are the Top 5 Talkers? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Other Top Talkers Not in Selected Minute . . . . . . . . . . . . . . . . . . . . . . 9-9

Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Top5 View Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Locating A Segment or End Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Traffic Data Collector Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

Traffic Data Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14

Traffic Data Collector Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15

Troubleshooting Traffic Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16

Connection to Server Lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17

10 Planning for Network Growth

Meeting the Challenges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Using Network Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Planning with the Network Performance Advisor . . . . . . . . . . . . . . 10-2

Starting the Network Performance Advisor . . . . . . . . . . . . . . . . . . . . 10-3

Creating a New Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Modifying Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5

Viewing a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7

Reorganize Your Current Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9

Recommendation Details Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10

Add or Upgrade Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12

Recommendation Details Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12

Top Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15

Inventory of End Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-17

When There Are No Recommendations . . . . . . . . . . . . . . . . . . . . . . . 10-18

Controlling Data Storage—Administration . . . . . . . . . . . . . . . . . . . 10-18

How the Network Performance Advisor Collects Data . . . . . . . . . 10-19

Understanding HP Sampling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-19

Traffic Data Collector Performance . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20

Potential Problems with Data Collection . . . . . . . . . . . . . . . . . . . . . . 10-21

Segments Excluded from Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22

Segments that do not have Devices with Sampling Capability . . . . 10-22

Segments not Selected for Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22

11 Quality of Service

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3

Viewing All Currently Configured QoS Policies . . . . . . . . . . . . . . . . 11-4

Configuring QoS for Specific Devices (IP Addresses) . . . . . . . . . . 11-4

Adding a Policy for a Specific IP Address . . . . . . . . . . . . . . . . . . . . . . 11-5

Configuring a QoS Policy for IP Type of Service (ToS) . . . . . . . . . 11-6

ToS Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6

How To Configure a ToS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8

Configuring a QoS Policy for Specific Protocols . . . . . . . . . . . . . . . . 11-9

Configuring a QoS Policy for a Specific VLAN . . . . . . . . . . . . . . . . . 11-11

12 Accessing Hub Features

Device Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

Viewing Device Identity Information . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2

Interpreting Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3

Reading the Performance Gauges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3

Global Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-5

Port Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7

Configuring Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7

Fault Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-8

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-9

vii

Configuring IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-9

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-11

Bridge Enable/Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-12

Backup Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-12

Configuring Load Balancing—Switching Hubs . . . . . . . . . . . . . . . . . 12-13

Support URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-14

13 Managing Switches

Displaying Switch Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Status - Overview Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Port Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3

Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3

Switch Identity Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-5

Configuring Switch Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6

Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6

Fault Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8

IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-9

Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-10

Steps for Configuring CoS Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-15

Assigning a Monitoring Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-16

Setting Device Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-17

HP ProCurve Stack Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-18

VLAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-20

Support/Management URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-23

viii

14 Setting Up Security for a Device

Device Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1

Manager/Operator Password Combinations . . . . . . . . . . . . . . . . . . . . 14-2

The Function of Community Names . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-3

Configuring for Community Names . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-5

Hub Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-6

Address Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-7

Authorized Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-8

Eavesdrop Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-8

Send Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-8

Disable Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-9

Setting Security Policy for Selected Ports . . . . . . . . . . . . . . . . . . . . . 14-9

The Hub Intrusion Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-10

Switch Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-11

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-11

Configuring Port Security—Planning . . . . . . . . . . . . . . . . . . . . . . . . . 14-12

Configuring Authorized IP Managers . . . . . . . . . . . . . . . . . . . . . . . . . 14-14

Overview of IP Mask Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15

Configuring Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-16

Switch Intrusion Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-18

Notice of Security violations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-18

Operating Notes for Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-20

Identifying the IP Address of an Intruder . . . . . . . . . . . . . . . . . . . . . . 14-20

Proxy Web Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-21

Security Violations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-21

Intrusion Flag Status for Entries Forced Off of the Intrusion Log . 14-21

15 Performing Diagnostics

Performing a Ping/Link Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1

Rebooting a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-2

Resetting a Hub to Factory Default Settings . . . . . . . . . . . . . . . . . . . 15-3

Resetting a Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-4

Producing a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-5

16 Downloading Software

The Software Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-1

Starting the Software Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-2

Viewing the Software Updates Available on the TopTools Server . . 16-7

The HP Download Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-9

Obtaining New Software from HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-9

How to Update the Map Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-12

A Appendix A

Agent Firmware Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Verifying Device Agent Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Preparing Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Device Network Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Globally Assigned IP Network Addresses . . . . . . . . . . . . . . . . . . . . . . A-3

Configuring IP Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Index

Quick Start

This chapter provides a quick overview of important tasks that you can perform with HP TopTools for Hubs & Switches.

■ Starting HP TopTools for Hubs & Switches

■ Examining Alerts - Find/Fix/Inform

■ Configuring and Monitoring Your Devices

■ Viewing Your Network Traffic

■ Optimizing Your Network

■ How to Get Support

Starting HP TopTools for Hubs & Switches

To start HP TopTools for Hubs & Switches:

1. Click on the HP TopTools icon. Your browser will display the home page of the TopTools application.

2. In the TopTools home page, click on the Home button in the navigation frame, or click on the image of the switch.

3. Select Hubs & Switches Home from the Home button menu.

Quick Start

Starting HP TopTools for Hubs & Switches

Navigation Frame

Page area

Figure 1-1. Home Page for HP TopTools for Hubs & Switches

Getting Around in HP TopTools

The browser-based tabbed presentation of HP TopTools makes it easy to access the page you need to perform management tasks. Click on a button in the navigation frame on the left side of the home page to see a list of tasks and features, then select a task from the list to open that page in the browser.

To go back to a previous page, click on the back arrow at the top of the browser window, or right-mouse-click in the page and select back.

Use the tabs or buttons at the top of a page to go quickly from task to task. Click on the Home button and select Hubs & Switches Home to return to the HP TopTools for Hubs & Switches home page.

The online help provides detailed information on how to perform HP TopTools tasks, as well as information about devices that are not manageable with the browser.

1-2

Viewing Your Network Devices

Quick Start

Viewing Your Network Devices

Devices

To view a list of your network devices, click on the Devices button in the navigation frame and select Devices by Type from the menu. Click on the Networking Devices folder to display each network device showing its type, connectivity status, the number of new and open alerts, and its management capability.

Right-mouse-click o n a hub or switch, and then right-mouse-clic k on Properties to launch the Device View (formerly the Closeup View). You can perform many configuration tasks in the Device View.

See the chapter Networking Devices page.

for more information about the Devices

Maps

To display a graphical representation of your physical network topology, click on the Maps button in the navigation frame, then double-click on a network in the Maps page. The default display is your local network. You can add more networks to be discovered in the Settings - Discovery Settings button in the navigation frame and select Discovery.

Double click on a hub or switch icon in the map to display the Device View where you are able to perform configuration functions.

page. Click on the

1-3

Quick Start

Policies

Panner

Figure 1-2. An Example of a Subnet Map

Using the Panner

The panner lets you easily focus in on a portion of your map. If it is not already displayed in the lower right corner of the map, select the Show Panner button to display the panner. In the Panner window, drag a rectangle around the portion of your network that you would like enlarged in the map view.

Click on the Fit to Window button to restore the map to its original size.

See the chapter Managing Your Maps maps.

for more detailed information on using

Policies

Quality of Service

Quality of Service is a method for classifying and prioritizing traffic in a network. You can establish a traffic priority policy to control and improve the throughput of data. This allows the more important traffic to move through the network at acceptable speeds regardless of the bandwidth usage.

1-4

Quick Start

Examining Alerts

The Quality of Service feature available in HP TopTools for Hubs & Switches allows you to set up consistent traffic prioritization policies across the Procurve switches in your network. The Class of Service features can be configured on an individual switch using the switch’s console or web browser interface.

Click on the Policies button in the navigation frame and select Quality of Service from the menu.

See the chapter Quality of Service

for more detailed information on these

features.

Configuration Policies

Use Configuration Policies to automatically configure several features. To use Configuration Policies, the devices must be capable of management by a browser. The automatic management features include:

■ Automatic checking of device firmware versions

■ Sending all alerts to the HP TopTools management station (enabled by

default)

■ Switch Configuration

• Automatic Broadcast Control

• IP Multicasting

• Spanning Tree Protocol

■ Security Configuration by Group

■ Alert Configuration by Group

See the Configuration Policies

chapter for more information.

Examining Alerts

The bottom half of the HP TopTools for Hubs & Switches home page displays the Alert Log.

Figure 1-3. Alert Log

1-5

Quick Start

Configuring and Monitoring Devices

The Alert Log’s “Find/ Fix/Inform” capability helps you proactively manage your network by displaying network traps and problem conditions in one easily accessible browser page. Click on the Alerts button in the navigation frame and select View Alerts to open the Alerts page. Click on an alert in the list at the top of the Alerts page to view more detailed information about that alert.

See the chapter Alerts

See Configure Action on Alerts

for more detailed information about the Alert page.

for information on configuring actions to

take when certain types of events occur.

Configuring and Monitoring Devices

The Device View displays a graphical representation of a device. The Device View of an HP hub or switch can be accessed in the following ways:

■ Click on the Devices button in the navigation frame and select Device by

Ty pe . Select Networking Devices. Double-click on a device in the Devices

page.

■ Double-click on a device in the Topology list.

■ Double click on a device in the topology map.

■ Click on a device in the Device page, then select Properties (Device View)

from the Actions menu at the top left of the Devices page.

■ Right-mouse-click on a device in a map and select Properties (Device View)

from the menu.

1-6

Figure 1-4. List of Networking Devices

Configuring and Monitoring Devices

Quick Start

Note Double-clicking on a device in the Devices page that is not a hub or switch

will display information about the device’s identity and status.

Note Double-clicking on an HP device that does not support a browser interface

will launch the Closeup View of the device in a separate window if you are at the management station.

Figure 1-5. Device View - Status Page

The tabs in the Device View page provide access to various configuration features for the device. You can enable and disable individual ports (click on the port to select it), or click on the Select All Ports button to enable or disable all the ports of a device in one step.

See Configuring Your Device View. To obtain generic SNMP information about devices that cannot be managed with a browser, select Properties the Devices page.

Use the online help to obtain more information about configuring devices that cannot be managed in a browser.

for more information about using the Device

from the Actions menu at the top of

1-7

Quick Start

Viewing Network Traffic

To look at the traffic bottlenecks in your network in real time, click on the Performance button in the navigation frame and select Traffic Monitor from the menu.

1-8

Figure 1-6. Traffic Monitor Page

The performance gauges at the top of the page display measurements of five important attributes affecting the performance of your network for a selected segment. The histogram below the gauges displays the value of an attribute, such as broadcasts/sec, for the segments in a selected segment group.

Network Meter

Use the Network Meter to display an “at-a- glance” look at the most severe traffic problem on the network being monitored. Click on the Show Net Meter button at the bottom of the Traffic Monitor page to start the Network Meter. You can keep the Network Meter on your PC desktop to give you a continuous view of the status of your network traffic. Click on Show Worst 5 Segments at the bottom of the Network Meter to see the segments with the most traffic problems.

Top Talkers

You can quickly determine who the top talkers are in your network. Click on the Show Details button below the gauges on the Traffic Monitor page to display the Top5 browser window. The graph identifies the top five nodes causing the most network activity on the segments for the selected minute. The graph presents realtime information and is updated every minute.

Optimizing Your Network

Quick Start

See the chapter Monitoring Network Traffic the Traffic Monitor features.

for more information about

Optimizing Your Network

The HP Network Performance Advisor performs automatic traffic analysis and displays the results in easy-to-understand tables and charts. The reports make useful recommendations on how to improve network performance. The Advisor provides proactive analysis of a network, in contrast to the real-time, reactive analysis provided by Traffic Monitor.

To begin proactive analysis of your network, click on Network Performance Advisor in the HP TopTools for Hubs & Switches home page.

1-9

Quick Start

How to Get Support

The Welcome page provides you with a brief description of the purpose of the three reports. Select the How to Improve Performance tab to begin creating a report.

To view a completed report, select the Explore Report tab. Select the report and click on the View Report button at the bottom of the page.

See the chapter Planning for Network Growth

for more detailed informa-

tion on planning reports.

How to Get Support

Product support is also available on the World Wide Web. The URL is:

http://www.hp.com/go/procurve

Click on Technical Support. The information available at this site includes:

■ HP network device MIBs

■ HP network device firmware

■ Software updates

■ Frequently asked questions (FAQs)

In addition, you can call your HP Authorized Dealer or the nearest HP Sales and Support Office.

1-10

Introduction

Topics covered in this chapter include:

■ Introduction to HP TopTools

■ HP TopTools for Hubs & Switches

■ Network Device Features

■ HP Devices Supported

■ Learning to Use HP TopTools

■ HP TopTools Technical Product Support

Introduction to HP TopTools

By using standards-based management with a browser interface, HP TopTools provides you with an easy way to manage all your network devices from one application. HP TopTools diagnoses problems quickly and automatically, then corrects the problem or gives clear directions on how to fix it.

HP TopTools runs alone or with popular management platforms such as HP NNM-NT (HP OpenView), CA Unicenter TNG, IBM Tivoli, and IBM NetView, providing an integrated solution that ranges from small workgroups through large enterprises.

Introduction

HP TopTools for Hubs & Switches

Figure 2-1. HP TopTools Home Page

HP TopTools for Hubs & Switches

HP TopTools for Hubs & Switches is a device management and network optimization application. You can access the HP TopTools features with a browser anywhere on the network. HP TopTools gives you the ability to monitor your network traffic on one workstation while using another workstation to configure devices, examine alert messages or run optimization reports.

2-2

HP TopTools for Hubs & Switches

Introduction

Figure 2-2. HP TopTools for Hubs & Switches Home Page

Browser-based management of devices combines network management with the simplicity of using a browser to view device performance and configuration information. You can easily access, configure and monitor your network with devices that support the browser interface. HP TopTools Group Configuration and diagnostic features provide quick solutions to network problems.

Note Your devices must have an IP address in order to be managed by HP TopTools

with a browser. The management station must have an assigned IP address.

This User Guide will help you get started with HP TopTools for Hubs & Switches. We assume that you have supervisory access to your network system and devices. Your system should be fully operational. You should know what an “IP” (Internet Protocol) or “IPX” (Internetwork Packet Exchange protocol) network is. You should already have the appropriate network software running and know how to use your network utilities.

For more information on other HP TopTools functions, see the online HP TopTools Administrator’s Guide or online help.

See HP Devices Supported.

2-3

Introduction

Network Devices Features

Viewing a List of Devices

To view a list of your networking devices, click on Devices, Devices by Type and select Networking Devices. The Networking Devices folder contains the hubs, switches and routers discovered in your network. Double click on a device in the list to launch the Device View for configuring the device.

Double click on a device to launch the Device View.

Figure 2-3. The Networking Devices List

See the chapter Networking Devices devices.

See the chapter Accessing Hub Features hubs.

See the chapter Managing Switches switches.

for more information on managing

for information about configuring

Maps

The Maps page displays a graphical representation of the devices in your network. You can launch the Device View for an HP device by double-clicking on a device in the map or right-mouse-clicking on a device and selecting Properties (Device View) from the popup menu.

2-4

See the chapter Managing Your Maps

for more information on maps.

Introduction

Network Traffic

Group Policies

Use the Group Policies feature to establish settings for all of your devices at one time. For example, you can set up Automatic Broadcast Control your switches.

for

See the chapter G

roup Policies for more information on these features.

Network Traffic

The Tra ff i c Mo n it or presents real-time information about the status of your network. You can set thresholds for five important measures, which when exceeded trigger an event that appears in the Alert Log. Use the Top5 View to determine who the Top Talkers are in a segment.

Network Growth

The HP Network Performance Advisor is an intuitive, intelligent interpretation tool that provides you with information about the entire network. The Advisor performs automatic traffic analysis and displays the results in easyto-understand tables and charts. The reports created by the Advisor make useful recommendations on how to improve network performance. The Advisor also provides inventory information for each segment in the network. The analysis and data provided by the Advisor assist the system administrator in making a sound business case for changes to the network.

The Network Performance Advisor creates reports that make recommendations about reducing utilization on the network segments to increase network performance. It provides proactive analysis of a network, in contrast to the real-time, reactive analysis provided by Traffic Monitor.

HP Devices Supported

HP TopTools for Hubs & Switches provides Device Views (manageable by browser) or Closeup Views to fully manage the following HP devices. The devices that can be managed with a browser are indicated.

Table 2-1. HP Hubs and Bridges Supported

Product Number Description Browser-

manageable

28673A HP 10:10 LAN Bridge No

28674A HP Remote Ethernet Bridge No

2-5

Introduction

HP Devices Supported

Product Number Description Browser-

manageable

28674B HP Remote Bridge RB No

28682A HP Fiber-Optic Hub Plus No

28688A/B HP EtherTwist Hub Plus No

28692A HP ThinLAN Hub Plus No

28699A HP EtherTwist Hub Plus/48 No

J2355S HP EtherTwist Hub Plus/24 S No

J2410A

J2413A

J2415A

J2600A

J2601A/B

J2602A/B

J2610A/B

J2611A/B

J2630A

J2631A/B

J2632A/B

J3200A

Note 1

Note 2

Note2

Note 3

Note 4

Note 3

Note 5

HP AdvanceStack 100VG Hub-15 No

HP AdvanceStack 100VG Hub-7M No

HP AdvanceStack 100VG Hub-14 No

HP AdvanceStack 10Base-T Hub-12 No

HP AdvanceStack 10Base-T Hub-24 No

HP AdvanceStack 10Base-T Hub-48 No

HP AdvanceStack 10Base-T Hub-8U No

HP AdvanceStack 10Base-T Hub-16U No

HP AdvanceStack 10Base-T Hub-12 w/

SNMP

HP AdvanceStack 10Base-T Hub-24 w/

SNMP

HP AdvanceStack 10Base-T Hub-48 w/

SNMP

HP AdvanceStack 10BT S Hub-12R Yes (firmware

A.03.xx)

2-6

J3201A

J3202A

J3203A

Note 5

HP AdvanceStack 10BT S Hub-12R w/ Mgmt

Yes (firmware A.03.xx)

HP AdvanceStack 10Base-T S Hub-24R Yes (firmware

A.03.xx)

HP AdvanceStack 10BT S Hub-24R w/ Mgmt

Yes (firmware A.03.xx)

HP Devices Supported

Introduction

Product Number Description Browser-

manageable

Note 5

J3204A

HP AdvanceStack 10Base-T S Hub-24T Yes (firmware

A.03.xx)

Note 5

J3205A

Note 6

J3288A

Note 6

J3289A

Note 6

J3301A

Note6

J3303A

Note 1

Requires J2414A or J2414B HP AdvanceStack 100VG SNMP/Bridge Module.

Note 2

Requires J2414B HP AdvanceStack 100VG SNMP/Bridge Module.

Note 3

Requires J2603A/B HP AdvanceStack 10Base-T SNMP Module. HP

HP AdvanceStack 10Base-T S Hub-24T w/Mgmt

Yes (firmware A.03.xx)

HP Procurve 10/100 Hub 12M Yes

HP Procurve 10/100 Hub 24M Yes

HP Procurve 10Base-T Hub 12M Yes

HP Procurve 10Base-T Hub 24M Yes

AdvanceStack 10Base-T hubs provided with SNMP module preinstalled include: HP J2630A (12-port), HP J2631A/B (24-port), HP J2632A/B (48-port).

Note 4

Requires J2612A/B HP AdvanceStack 10Base-T DMM Module for J2610A and

J2611A. Requires J3133A HP AdvanceStack 8U/16U SNMP Module for J2610B and J2611B.

Note 5

Requires J3210A HP AdvanceStack 10BT Management Pack. HP AdvanceStack 10Base-T Switching hubs provided with Management. Pack preinstalled include: HP J3201A (12R), HP J3203A (24R), HP J3204A (24T).

Note 6

No IPX Network Management Support.

Table 2-2. HP Switches Supported

Product Number Description Browser-

manageable

Note 1

J2980A

J3100A/B HP AdvanceStack Switch 2000 Yes (J3100B w/

Note 2

J3125A

Note 2

J3126A

Note 3

J3175A

HP AdvanceStack 10/100 LAN Switch No

firmware B.04.xx)

HP AdvanceStack Switch 200 No

HP AdvanceStack Switch 100 No

HP AdvanceStack Switch 208T No

2-7

Introduction

Learning to Use HP TopTools

Product Number Description Browser-

manageable

Note 3

J3177A

HP AdvanceStack Switch 224T No

J3245A HP AdvanceStack Switch 800T Yes (Firmware

B.04.xx)

J3298A

J3299A

J4093A

Note 2

HP Procurve Switch 212M Yes

HP Procurve Switch 224M Yes

HP Procurve Switch 2424M Yes

J4120A HP Procurve Switch 1600M Yes

J4110a

J4121A

J4122A

J4138A

J4139A

Note 2

HP Procurve Switch 8000M Yes

HP Procurve Switch 4000M Yes

HP Procurve Switch 2400M Yes

HP Procurve Routing Switch 9308M Yes

HP Procurve Routing Switch 9304M Yes

J4840A HP Procurve Routing Switch 6308M-SX Yes

J4841A HP Procurve Routing Switch 6208M-SX Yes

J4812A HP Procurve Switch 2512M Yes

J4813A HP Procurve Switch 2524M Yes

2-8

J4865A HP Procurve Switch 4108gl Yes

Note 1

HP J2980A 10/100 LAN Switch is not supported on IPX networks. To discover this device on an IP network, the SNMP community name “public” must be configured on the device.

The J2981A HP 100VG Switch Module and J2984A HP 100TX Switch Module are available for the HP J2980A.

Note 2

No IPX Network Management Support.

Note 3

Requires J3178A HP AdvanceStack Switch 208/224 Management Module.

Learning to Use HP TopTools

The following information is available for learning HP TopTools for Hubs & Switches:

+ 204 hidden pages