Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Pentium,
Celeron, and Core are trademarks or
registered trademarks of Intel Corporation or
its subsidiaries in the United States and other
countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference
used for maintaining and servicing the
computer. It provides comprehensive
information on identifying computer features,
components, and spare parts; on
troubleshooting computer problems; and on
performing computer disassembly
procedures.
First Edition: June 2010
Document Part Number: 612233-001
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
when connected to devices through the expansion port 3. Hot plug, unplug, and
auto detect for correct output to wide-aspect and standard-aspect video.
2-pin 65-W AC power
DockingDocking support through the expansion port 3. Supports the HP xb3000 Notebook
Expansion Base and the HP Notebook QuickDock.
Keyboard/pointing devices12.1-inch island-style keyboard with duracoat finish
Taps enabled as default
TouchPad with 2 buttons and two-way scroll supports clickpad and HP-defined
gestures
Wacom 9.0-mm touch-screen pen
Power requirements6-cell, 62-Wh, 2.80-Ah Li-ion battery
65-W HP Smart AC adapter with localized cable plug support (2-wire plug with
ground pin, supports 2-pin DC connector)
SecuritySecurity cable slot
Fingerprint reader with Digtial Persona software support
Operating systemPreinstalled:
Windows® 7 Home Premium (64-bit)
Windows 7 Professional (64-bit)
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
RTC battery
WLAN module
WWAN module
ENWW3
2External component identification
Top components
Display components
ItemComponentFunction
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with
wireless local area networks (WLAN).
(2)Internal microphones (2)Record sound.
(3)Webcam lightOn: The webcam is in use.
(4)WebcamRecords video and captures still photographs.
(5)Speakers (2)Produce sound.
4Chapter 2 External component identificationENWW
Keys
ItemComponentFunction
(6)Convertible hingeSwivels the display and converts the computer from
traditional notebook mode to slate mode or from slate
mode to notebook mode. In slate mode, the display is
rotated and folded flat, so that you can view content
while carrying the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety andEnvironmental Notices that applies to your country or region. These notices are located in Help and Support.
ENWW
ItemComponentFunction
(1)esc keyDisplays system information when pressed in
combination with the fn key.
(2)fn keyExecutes frequently used system functions when pressed
in combination with an arrow key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the cursor.
(5)Action keysExecute frequently used system functions.
Top components
5
Lights
ItemComponentDescription
(1)Caps lock lightWhite: Caps lock is on.
(2)Mute lightAmber: Computer sound is off.
(3)Wireless light
(4)TouchPad off indicator
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/
or a Bluetooth device, is on.
NOTE: Wireless devices are enabled at the
factory.
●
Amber: All wireless devices are off.
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
6Chapter 2 External component identificationENWW
TouchPad components
ItemComponentFunction
(1)TouchPad off indicatorTo turn the TouchPad zone on and off, quickly double-
tap the TouchPad off indicator.
NOTE: When the TouchPad zone is active, the light is
off.
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
(4)TouchPad zoneMoves the pointer and selects or activates items on the
screen.
ENWW
Top components
7
Front components
ComponentFunction
VentEnables airflow to cool internal components.
Rear components
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
ItemComponentFunction
(1)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(2)External monitor portConnects an external VGA monitor or projector.
(3)RJ-45 (network) jackConnects a network cable.
8Chapter 2 External component identificationENWW
Left-side components
ItemComponentFunction
(1)VentEnables airflow to cool internal components.
(2)HDMI portConnects an optional video or audio device, such as a
(3)USB portConnects an optional USB device.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
high-definition television, or any compatible digital or
audio component.
(4)Audio-out (headphone) jack/Audio-in (microphone) jackProduces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
NOTE: When a device is connected to the jack, the
device speakers are disabled.
(5)Drive light
(6)Pen tether holeConnects the pen tether.
(7)Pen holderHolds the digitizer pen.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
ENWW
Left-side components
9
Right-side components
ItemComponentFunction
(1)Fingerprint reader (select models only)Allows a fingerprint logon to Windows instead of a
(2)Rotate buttonRotates the screen image counterclockwise to 4
password logon.
orientations: landscape primary, portrait primary,
landscape secondary, and portrait secondary.
(3)Power light
(4)Power switch
(5)Wireless light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
When the computer is off, slide the power switch
to turn on the computer.
●
When the computer is on, briefly slide the power
switch to exit Sleep.
●
When the computer is in the Sleep state, briefly
slide the power switch to exit Sleep.
●
When the computer is in Hibernation, briefly slide
the power switch to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, slide and hold the
power switch for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start
> Control Panel > System and Security >
Power Options.
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
NOTE: Wireless devices are enabled at the
factory.
●
Amber: All wireless devices are off.
10Chapter 2 External component identificationENWW
ItemComponentFunction
(6)Wireless buttonTurns the wireless feature on or off, but does not
establish a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
(7)Digital Media SlotSupports the following digital card formats:
●
Memory Stick
●
Memory Stick Pro
●
MultiMediaCard
●
Secure Digital Memory Card
●
xD-Picture Card
(8)USB ports (2)Connect optional USB devices.
(9)Battery light
(10)Power connectorConnects an AC adapter.
●
Off: The computer is running on battery power.
●
Blinking amber: The battery has reached a low
battery level, a critical battery level, or there is a
battery error.
●
Amber: A battery is charging.
●
White: The computer is connected to external
power and the battery is fully charged.
ENWW
Right-side components
11
Bottom components
ItemComponentFunction
(1)Battery release latchReleases the battery from the battery bay.
(2)Battery bayHolds the battery and contains the SIM slot.
NOTE: The battery is preinstalled in the battery bay
at the factory.
(3)Vents (4)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4)Hard drive bayHolds the hard drive.
(5)Memory module compartmentContains the memory module slots, WLAN module slot,
and holds the RTC battery.
12Chapter 2 External component identificationENWW
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
ENWW
Service tag
13
14Chapter 3 Illustrated parts catalogENWW
Computer major components
ENWW
Computer major components
15
ItemDescriptionSpare part number
(1)12.1-inch, WXGA, BrightView, LED touch-screen display assembly
(includes Web camera and cable, microphones and cables, fingerprint reader and
cable, WLAN antenna cables, and WWAN antenna cables)
Display assembly subcomponents (not illustrated):
Display bezel592956-001
Web camera/microphone module (includes cable)592960-001
Rubber Kit (not illustrated, includes 4 base enclosure rubber feet and pen cover)592966-001
(15)RTC battery (includes cable and double-sided tape)592965-001
611489-001
611487-001
611490-001
611488-001
611486-001
ENWW
Computer major components
17
ItemDescriptionSpare part number
(16)Memory modules (PC3, 1066-MHz):
4096-MB599092-001
248-MB598856-001
1024-MB598859-001
(17)WLAN module:
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada,
the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,
El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe