HP TouchSmart tm2 Notebook PC
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Pentium,
Celeron, and Core are trademarks or
registered trademarks of Intel Corporation or
its subsidiaries in the United States and other
countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference
used for maintaining and servicing the
computer. It provides comprehensive
information on identifying computer features,
components, and spare parts; on
troubleshooting computer problems; and on
performing computer disassembly
procedures.
First Edition: June 2010
Document Part Number: 612233-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Top components ....................................................................................................................... 4
Display components .................................................................................................. 4
Keys ........................................................................................................................ 5
Lights ....................................................................................................................... 6
TouchPad components ............................................................................................... 7
Front components ..................................................................................................................... 8
Rear components ..................................................................................................................... 8
Left-side components ................................................................................................................. 9
Right-side components ............................................................................................................ 10
Bottom components ................................................................................................................ 12
3 Illustrated parts catalog .................................................................................................. 13
Service tag ............................................................................................................................ 13
Computer major components ................................................................................................... 15
Plastics Kit ............................................................................................................................. 20
Mass storage devices ............................................................................................................. 21
Miscellaneous parts ................................................................................................................ 22
Sequential part number listing .................................................................................................. 23
4 Removal and replacement procedures ............................................................................ 27
Preliminary replacement requirements ....................................................................................... 27
Tools required ......................................................................................................... 27
Service considerations ............................................................................................. 27
Plastic parts ............................................................................................. 27
Cables and connectors ............................................................................. 28
Drive handling ......................................................................................... 28
Grounding guidelines .............................................................................................. 29
Electrostatic discharge damage .................................................................. 29
Packaging and transporting guidelines ........................................ 30
Workstation guidelines .............................................................. 30
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Equipment guidelines ................................................................. 31
Component replacement procedures ........................................................................................ 32
Service tag ............................................................................................................. 32
Computer feet ......................................................................................................... 34
Battery ................................................................................................................... 35
Pen ........................................................................................................................ 36
Hard drive ............................................................................................................. 37
Memory module ...................................................................................................... 40
WLAN module ........................................................................................................ 43
RTC battery ............................................................................................................ 47
Top cover ............................................................................................................... 48
Keyboard ............................................................................................................... 50
Pen holder and eject assembly .................................................................................. 52
Bluetooth module .................................................................................................... 53
Power switch board ................................................................................................. 54
Display assembly .................................................................................................... 55
System board ......................................................................................................... 59
Power connector and cable ...................................................................................... 62
Fan ....................................................................................................................... 63
Heat sink ................................................................................................................ 64
5 Setup Utility (BIOS) ......................................................................................................... 68
Starting Setup Utility ............................................................................................................... 68
Using Setup Utility .................................................................................................................. 69
Changing the language of Setup Utility ...................................................................... 69
Navigating and selecting in Setup Utility .................................................................... 69
Display system information ....................................................................................... 70
Restoring default settings in Setup Utility ..................................................................... 70
Exiting Setup Utility ................................................................................................. 71
Setup Utility menus ................................................................................................................. 71
Main menu ............................................................................................................. 71
Security menu ......................................................................................................... 71
System Configuration menu ...................................................................................... 72
Diagnostics menu .................................................................................................... 72
Updating the BIOS ................................................................................................................. 73
Determining the BIOS .............................................................................................. 73
Downloading a BIOS update .................................................................................... 73
6 Specifications ................................................................................................................. 75
Computer specifications .......................................................................................................... 75
12.1-inch display specifications ............................................................................................... 76
Hard drive specifications ........................................................................................................ 77
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications ........................................... 78
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DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 79
7 Backup and recovery ...................................................................................................... 80
Creating recovery discs .......................................................................................................... 81
Backing up your information .................................................................................................... 82
Using Windows Backup and Restore ......................................................................... 83
Using system restore points ....................................................................................... 83
When to create restore points .................................................................... 83
Create a system restore point ..................................................................... 83
Restore to a previous date and time ............................................................ 84
Performing a recovery ............................................................................................................ 84
Recovering from the recovery discs ............................................................................ 84
Recovering from the dedicated recovery partition (select models only) ........................... 85
8 Connector pin assignments ............................................................................................. 86
Audio-in (microphone) ............................................................................................................ 86
Audio-out (headphone) ........................................................................................................... 86
External monitor ..................................................................................................................... 87
HDMI ................................................................................................................................... 88
RJ-45 (network) ...................................................................................................................... 89
Universal Serial Bus ................................................................................................................ 89
9 Power cord set requirements .......................................................................................... 90
Requirements for all countries .................................................................................................. 90
Requirements for specific countries and regions ......................................................................... 91
10 Recycling ...................................................................................................................... 92
Battery .................................................................................................................................. 92
Display ................................................................................................................................. 92
Index ................................................................................................................................. 98
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1 Product description
Category Description
Product Name HP TouchSmart tm2 Notebook PC
Processors Intel™ Core™ i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2
cache, 18-W)
Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W)
Intel Pentium™ U5400 1.20-GHz processor (800-MHz FSB, 2-MB L2 cache, 18-W)
Chipset Intel HM55 Express chipset
Graphics ATi Mobility Radeon HD5450 4550 (ATI Park Pro) graphics subsystem with at least
512-MB of dedicated video memory
Support for Blu ray and/or high-definition (HD)-DVD playback with HD decode and
DX11 and HDMI support
Panels 12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio), LED BrightView with
Wacom touch-screen (multitouch enabled) and EMR support
Typical brightness: 200 nits
Memory
8192-MB total system memory (4096 MB × 2, dual-channel)
6144-MB total system memory (4096 MB + 2048 MB)
4096-MB total system memory (4096 MB × 1; 2048 MB × 2, dual-channel)
3072-MB total system memory (2048 MB + 1024 MB)
2048-MB total system memory (2048 MB × 1; 1024 MB × 2, dual-channel)
Hard drives
●
Two SODIMM slots
●
Customer accessible/upgradable
●
Dual-channel support
●
DDR3, 1333-MHz, can be downgraded to 800-MHz
●
Supports all 9.5-mm, 6.35-cm (2.5-inch) hard drives
●
Serial ATA
●
Supports Accelerometer hard drive protection
640-GB, 5400-rpm
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Category Description
500-GB, 7200-rpm
320-GB, 7200-rpm
250-GB, 7200-rpm
Optical drives Supports only external optical drives
●
12.7-mm tray load
●
Serial ATA
●
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Webcam HP TrueVision low-light VGA camera, fixed (no tilt), with activity light, 640 × 480
by 24 frames per second
Diskette drive Supports external USB drive only
Audio
Ethernet Integrated 10/100/1000 (Gigabit Ethernet) network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter
Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
External media card Digital Media Slot, supports Memory Stick, Memory Stick Pro, MultiMediaCard,
●
HD audio - Dolby Advanced Audio
●
Integrated subwoofer
●
Supports Microsoft® premium requirements
●
Two omni-directional, digital dual array microphones
●
Beam-forming, echo-cancellation, noise-suppression software
●
Pavilion-branded Altec Lansing speakers
wireless module (includes two 2.4-GHz antennae in display
assembly):
Adapter
Secure Digital Memory Card, and xD-Picture Card.
Ports Audio-in (stereo microphone)
Audio-out (stereo headphone)
High-definition multimedia interface (HDMI) v1.3 supporting 1080p with high-
bandwidth digital content protection (HDCP) key
RJ-45 (Ethernet), includes link and activity lights
USB (3)
2 Chapter 1 Product description ENWW
Category Description
VGA (Dsub 15 pin) supporting 1920 × 1200 external resolution @ 75 Hz. Disabled
when connected to devices through the expansion port 3. Hot plug, unplug, and
auto detect for correct output to wide-aspect and standard-aspect video.
2-pin 65-W AC power
Docking Docking support through the expansion port 3. Supports the HP xb3000 Notebook
Expansion Base and the HP Notebook QuickDock.
Keyboard/pointing devices 12.1-inch island-style keyboard with duracoat finish
Taps enabled as default
TouchPad with 2 buttons and two-way scroll supports clickpad and HP-defined
gestures
Wacom 9.0-mm touch-screen pen
Power requirements 6-cell, 62-Wh, 2.80-Ah Li-ion battery
65-W HP Smart AC adapter with localized cable plug support (2-wire plug with
ground pin, supports 2-pin DC connector)
Security Security cable slot
Fingerprint reader with Digtial Persona software support
Operating system Preinstalled:
Windows® 7 Home Premium (64-bit)
Windows 7 Professional (64-bit)
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
RTC battery
WLAN module
WWAN module
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2 External component identification
Top components
Display components
Item Component Function
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks (WLAN).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
(5) Speakers (2) Produce sound.
4 Chapter 2 External component identification ENWW
Keys
Item Component Function
(6) Convertible hinge Swivels the display and converts the computer from
traditional notebook mode to slate mode or from slate
mode to notebook mode. In slate mode, the display is
rotated and folded flat, so that you can view content
while carrying the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
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Item Component Function
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with an arrow key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the cursor.
(5) Action keys Execute frequently used system functions.
Top components
5
Lights
Item Component Description
(1) Caps lock light White: Caps lock is on.
(2) Mute light Amber: Computer sound is off.
(3) Wireless light
(4) TouchPad off indicator
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/
or a Bluetooth device, is on.
NOTE: Wireless devices are enabled at the
factory.
●
Amber: All wireless devices are off.
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
6 Chapter 2 External component identification ENWW
TouchPad components
Item Component Function
(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double-
tap the TouchPad off indicator.
NOTE: When the TouchPad zone is active, the light is
off.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
(4) TouchPad zone Moves the pointer and selects or activates items on the
screen.
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Top components
7
Front components
Component Function
Vent Enables airflow to cool internal components.
Rear components
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
Item Component Function
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(2) External monitor port Connects an external VGA monitor or projector.
(3) RJ-45 (network) jack Connects a network cable.
8 Chapter 2 External component identification ENWW
Left-side components
Item Component Function
(1) Vent Enables airflow to cool internal components.
(2) HDMI port Connects an optional video or audio device, such as a
(3) USB port Connects an optional USB device.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
high-definition television, or any compatible digital or
audio component.
(4) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
NOTE: When a device is connected to the jack, the
device speakers are disabled.
(5) Drive light
(6) Pen tether hole Connects the pen tether.
(7) Pen holder Holds the digitizer pen.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
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Left-side components
9
Right-side components
Item Component Function
(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a
(2) Rotate button Rotates the screen image counterclockwise to 4
password logon.
orientations: landscape primary, portrait primary,
landscape secondary, and portrait secondary.
(3) Power light
(4) Power switch
(5) Wireless light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
When the computer is off, slide the power switch
to turn on the computer.
●
When the computer is on, briefly slide the power
switch to exit Sleep.
●
When the computer is in the Sleep state, briefly
slide the power switch to exit Sleep.
●
When the computer is in Hibernation, briefly slide
the power switch to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, slide and hold the
power switch for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start
> Control Panel > System and Security >
Power Options.
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
NOTE: Wireless devices are enabled at the
factory.
●
Amber: All wireless devices are off.
10 Chapter 2 External component identification ENWW
Item Component Function
(6) Wireless button Turns the wireless feature on or off, but does not
establish a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
(7) Digital Media Slot Supports the following digital card formats:
●
Memory Stick
●
Memory Stick Pro
●
MultiMediaCard
●
Secure Digital Memory Card
●
xD-Picture Card
(8) USB ports (2) Connect optional USB devices.
(9) Battery light
(10) Power connector Connects an AC adapter.
●
Off: The computer is running on battery power.
●
Blinking amber: The battery has reached a low
battery level, a critical battery level, or there is a
battery error.
●
Amber: A battery is charging.
●
White: The computer is connected to external
power and the battery is fully charged.
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Right-side components
11
Bottom components
Item Component Function
(1) Battery release latch Releases the battery from the battery bay.
(2) Battery bay Holds the battery and contains the SIM slot.
NOTE: The battery is preinstalled in the battery bay
at the factory.
(3) Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4) Hard drive bay Holds the hard drive.
(5) Memory module compartment Contains the memory module slots, WLAN module slot,
and holds the RTC battery.
12 Chapter 2 External component identification ENWW
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
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Service tag
13
14 Chapter 3 Illustrated parts catalog ENWW
Computer major components
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Computer major components
15
Item Description Spare part number
(1) 12.1-inch, WXGA, BrightView, LED touch-screen display assembly
(includes Web camera and cable, microphones and cables, fingerprint reader and
cable, WLAN antenna cables, and WWAN antenna cables)
Display assembly subcomponents (not illustrated):
Display bezel 592956-001
Web camera/microphone module (includes cable) 592960-001
Fingerprint reader board (includes cable) 592959-001
Reset board (includes cable) 611494-001
Speakers (include cable) 592958-001
Display enclosure 592955-001
Display Screw Kit 592962-001
(2) Keyboard (includes cable and 2 retention clips):
For use in Belgium 584161-A41
For use in Brazil 584161-201
For use in Canada 584161-121
For use in Denmark, Finland, and Norway 584161-DH1
611492-001
For use in France 584161-051
For use in Germany 584161-041
For use in Greece 584161-DJ1
For use in Israel 584161-BB1
For use in Italy 584161-061
For use in Latin America 584161-161
For use in the Netherlands 584161-B31
For use in Portugal 584161-131
For use in Russia 584161-251
For use in Saudi Arabia 584161-171
For use in South Korea 584161-AD1
For use in Spain 584161-071
For use in Switzerland 584161-BG1
For use in Taiwan 584161-AB1
For use in Thailand 584161-281
For use in Turkey 584161-141
For use in the United Kingdom 584161-031
16 Chapter 3 Illustrated parts catalog ENWW
Item Description Spare part number
For use in the United States 584161-001
(3) Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable,
and top cover bumper pads)
Plastics Kit, includes: 592971-001
(4a) Display hinge cover
(4b) Memory module compartment cover (includes 2 captive screws, secured with C-clips)
(4c) Hard drive cover (includes 2 captive screws, secured with C-clips)
(5) Pen 593028-001
(6a) Pen holder (includes pen eject assembly) 592972-001
(6b) Pen eject assembly
(7) Power switch board (includes cable) 611498-001
Cable Kit, includes: 613451-001
(8) Bluetooth module cable
(9) Bluetooth module 537921-001
(10) System board (includes replacement thermal material):
Equipped with discrete graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo
processor (800-MHz FSB, 3-MB L2 cache, 18-W)
592964-001
611491-001
Equipped with discrete graphics subsystem and Intel Core i3-330UM 1.20-GHz
processor (800-MHz FSB, 3-MB L2 cache, 18-W)
Equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GHz
processor (800-MHz FSB, 2-MB L2 cache, 18-W)
Equipped with UMA graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo
processor (800-MHz FSB, 3-MB L2 cache, 18-W)
Equipped with UMA graphics subsystem and Intel Core i3-330UM 1.20-GHz
processor (800-MHz FSB, 3-MB L2 cache, 18-W)
Equipped with UMA graphics subsystem and Intel Pentium U5400 1.20-GHz processor
(800-MHz FSB, 2-MB L2 cache, 18-W)
(11) Fan 592970-001
(12) Heat sink (includes replacement thermal material):
For use only on computer models equipped with discrete graphics subsystem 611499-001
For use only on computer models equipped with UMA graphics subsystem 611500-001
(13) Power connector and cable 592967-001
(14) Base enclosure (includes 2 battery release latches, and 4 rubber feet) 611496-001
Rubber Kit (not illustrated, includes 4 base enclosure rubber feet and pen cover) 592966-001
(15) RTC battery (includes cable and double-sided tape) 592965-001
611489-001
611487-001
611490-001
611488-001
611486-001
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Computer major components
17
Item Description Spare part number
(16) Memory modules (PC3, 1066-MHz):
4096-MB 599092-001
248-MB 598856-001
1024-MB 598859-001
(17) WLAN module:
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada,
the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,
El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
580101-001
580101-002
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001
Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter 593530-001
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter 602992-001
(18) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover):
640-GB, 5400-rpm 611495-001
500-GB, 7200-rpm 584381-001
320-GB, 7200-rpm 584380-001
250-GB, 7200-rpm 584379-001
18 Chapter 3 Illustrated parts catalog ENWW
Item Description Spare part number
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and hard
drive screws)
(19) 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001
584382-001
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Computer major components
19
Plastics Kit
Item Description Spare part number
Plastics Kit, includes: 592971-001
(1) Display hinge cover
(2) Memory module compartment cover (includes 2 captive screws, secured with C-clips)
(3) Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips)
20 Chapter 3 Illustrated parts catalog ENWW
Mass storage devices
Item Description Spare part number
(1) Hard drive (includes hard drive bracket and Mylar cover):
640-GB, 5400-rpm 611495-001
500-GB, 7200-rpm 584381-001
320-GB, 7200-rpm 584380-001
250-GB, 7200-rpm 584379-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, Mylar
cover, and hard drive screws)
(2) External optical drive (includes bezel, bracket, and cable):
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe 584384-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 584383-001
584382-001
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Mass storage devices
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Miscellaneous parts
Description Spare part number
AC adapter:
65-W RC/V HP Smart AC adapter 609939-001
65-W RC/V EM HP Smart AC adapter 609948-001
HP protective sleeve 598207-001
Power cords:
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-201 and
For use in Denmark 490371-081
For use in Europe, the Middle East, and Africa (excluding South Africa) 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
490371-202
For use in Italy 490371-061
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in the United Kingdom and Singapore 490371-031
Screw Kit 592973-001
Wired headset with volume control 371693-001
22 Chapter 3 Illustrated parts catalog ENWW
Sequential part number listing
Spare part
number
371693-001 Wired headset with volume control
490371-001 Power cord for use in North America
490371-011 Power cord for use in Australia
490371-021 Power cord for use in Europe, the Middle East, and Africa (excluding South Africa)
490371-031 Power cord for use in the United Kingdom and Singapore
490371-061 Power cord for use in Italy
490371-081 Power cord for use in Denmark
490371-111 Power cord for use in Australia
490371-201 Power cord for use in Brazil
490371-202 Power cord for use in Brazil
490371-AA1 Power cord for use in the People's Republic of China
490371-AB1 Power cord for use in Taiwan
490371-AD1 Power cord for use in South Korea
490371-BB1 Power cord for use in Israel
Description
490371-D01 Power cord for use in Argentina
490371-D61 Power cord for use in India
537921-001 Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 613451-001.
580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
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Sequential part number listing
23
Spare part
number
580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
584161-001 Keyboard for use in the United States (includes cable and 2 retention clips)
Description
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
584161-031 Keyboard for use in the United Kingdom (includes cable and 2 retention clips)
584161-041 Keyboard for use in Germany (includes cable and 2 retention clips)
584161-051 Keyboard for use in France (includes cable and 2 retention clips)
584161-061 Keyboard for use in Italy (includes cable and 2 retention clips)
584161-071 Keyboard for use in Spain (includes cable and 2 retention clips)
584161-121 Keyboard for use in French Canada (includes cable and 2 retention clips)
584161-131 Keyboard for use in Portugal (includes cable and 2 retention clips)
584161-141 Keyboard for use in Turkey (includes cable and 2 retention clips)
584161-161 Keyboard for use in Latin America (includes cable and 2 retention clips)
584161-171 Keyboard for use in Saudi Arabia (includes cable and 2 retention clips)
584161-201 Keyboard for use in Brazil (includes cable and 2 retention clips)
584161-251 Keyboard for use in Russia (includes cable and 2 retention clips)
584161-281 Keyboard for use in Thailand (includes cable and 2 retention clips)
584161-A41 Keyboard for use in Belgium (includes cable and 2 retention clips)
584161-AB1 Keyboard for use in Taiwan (includes cable and 2 retention clips)
584161-AD1 Keyboard for use in South Korea (includes cable and 2 retention clips)
584161-B31 Keyboard for use in the Netherlands (includes cable and 2 retention clips)
584161-BB1 Keyboard for use in Israel (includes cable and 2 retention clips)
24 Chapter 3 Illustrated parts catalog ENWW
Spare part
number
584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips)
584161-DH1 Keyboard for use in Denmark, Finland, and Norway (includes cable and 2 retention clips)
584161-DJ1 Keyboard for use in Greece (includes cable and 2 retention clips)
584379-001 320-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)
584380-001 250-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)
584381-001 160-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)
584382-001 Hard Drive Hardware Kit (includes hard drive bracket, Mylar cover, and hard drive screws)
584383-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe external drive (includes bezel,
584384-001 Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe external drive (includes bezel,
586021-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery
592955-001 Display enclosure
592956-001 Display bezel
Description
bracket, and cable)
bracket, and cable)
592958
-001
592959-001 Fingerprint reader board (includes cable)
592960-001 Web camera/microphone module (includes cable)
592962-001 Display Screw Kit
592964-001 Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper
592965-001 RTC battery (includes cable and double-sided tape)
592966-001 Rubber Kit (includes 4 base enclosure rubber feet, pen cover, and RJ45 cover)
592967-001 Power connector and cable
592970-001 Fan
592971-001 Plastics Kit
592972-001 Pen holder and pen eject assembly
592973-001 Screw Kit
593028-001 Pen
Speakers (include cable)
pads)
NOTE: See
Plastics Kit on page 20 for more Plastics Kit information.
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593530-001 Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter for use in all countries and regions
593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter
598207-001 HP protective sleeve
Sequential part number listing
25
Spare part
number
598856-001 4096-MB memory module (PC3, 1066-MHz)
598859-001 2048-MB memory module (PC3, 1066-MHz)
599092-001 1024-MB memory module (PC3, 1066-MHz)
602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
609939-001 65-W RC/V HP Smart AC adapter
609948-001 65-W RC/V EM HP Smart AC adapter
611486-001 System board equipped with UMA graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-
611487-001 System board equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GHz processor
611488-001 System board equipped with UMA graphics subsystem and Intel Core i3-330UM 1.20-GHz processor (800-
611489-001 System board equipped with discrete graphics subsystem and Intel Core i3-330UM 1.20-GHz processor
611490-001 System board equipped with UMA graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo processor
Description
MHz FSB, 2-MB L2 cache, 18-W; includes replacement thermal material)
(800-MHz FSB, 2-MB L2 cache, 18-W; includes replacement thermal material)
MHz FSB, 3-MB L2 cache, 18-W; includes replacement thermal material)
(800-MHz FSB, 3-MB L2 cache, 18-W; includes replacement thermal material)
(800-MHz FSB, 3-MB L2 cache, 18-W; includes replacement thermal material)
611491-001 System board equipped with discrete graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo
processor (800-MHz FSB, 3-MB L2 cache, 18-W; includes replacement thermal material)
611492-001 12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable,
microphones and cables, fingerprint reader and cable, WLAN antenna cables, and WWAN antenna
cables)
611494-001 Reset board (includes cable)
611495-001 160-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)
611496-001 Base enclosure (includes 2 battery release latches, and 4 rubber feet)
611498-001 Power switch board (includes cable)
611499-001 Heat sink for use only with computer models equipped with discrete graphics subsystem (includes
replacement thermal material)
611500-001 Heat sink for use only with computer models equipped with UMA graphics subsystem (includes replacement
thermal material)
613451-001 Cable Kit (includes the Bluetooth module cable)
26 Chapter 3 Illustrated parts catalog ENWW
4 Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Flat-bladed screwdriver
Service considerations
The following sections include some of the considerations that you should keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
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Preliminary replacement requirements
27
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
28 Chapter 4 Removal and replacement procedures ENWW
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 v 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
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Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements
29
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
30 Chapter 4 Removal and replacement procedures ENWW
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
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Preliminary replacement requirements
31
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 56?? screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
32 Chapter 4 Removal and replacement procedures ENWW
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Component replacement procedures
33
Computer feet
The computer feet are adhesive-backed rubber pads. There are four computer feet that adhere to the
computer base enclosure. The feet (1) on the front edge of the computer are round. The feet (2) on the
rear edge of the computer are oblong and wedge-shaped. The computer feet are available in the
Rubber Kit, spare part number 592966-001.
34 Chapter 4 Removal and replacement procedures ENWW
Battery
Description Spare part number
6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the battery:
1. Turn the computer upside down, with the front toward you.
2. Slide the battery lock latch (1), and then release it. (The battery disengages from the computer.)
3. Remove the battery (2) by lifting the front edge, and then swinging it up and back.
ENWW
To install a battery, slide the battery into the battery bay until you hear a click.
Component replacement procedures
35
Pen
Description Spare part number
Pen 593028-001
Before removing the pen, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
Remove the pen:
1. Position the computer with the left side toward you.
2. Press in on the pen (1) to release it from the pen holder.
3. Remove the pen (2) from the pen holder.
Reverse this procedure to install the pen.
36 Chapter 4 Removal and replacement procedures ENWW
Hard drive
NOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylar
cover.
Description Spare part number
640-GB, 5400-rpm 611495-001
500-GB, 7200-rpm 584381-001
320-GB, 7200-rpm 584380-001
250-GB, 7200-rpm 584379-001
Hard Drive Hardware Kit (includes hard drive bracket and hard drive screws) 584382-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4.
Remove the battery (see
Battery on page 35).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×5.0 captive screws that secure the hard drive cover to
the computer.
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Component replacement procedures
37
3.
Lift the rear edge of the hard drive cover, and then swing it up and forward.
4. Remove the hard drive cover.
NOTE: The hard drive cover is included in the Plastics Kit, spare part number 592971-001.
5. Grasp the Mylar tab on the hard drive and slide the hard drive (1) to the left to disconnect it from
the system board.
6. Remove the hard drive (2) from the hard drive bay.
7. If it is necessary to remove the hard drive shield, remove the two Phillips PM3.0×3.0 hard drive
shield screws (1) from each side of the hard drive.
38 Chapter 4 Removal and replacement procedures ENWW
8.
Lift the shield (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
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Component replacement procedures
39
Memory module
Description Spare part number
4096-MB (DDR3, PC3, 1066-MHz) 599092-001
2048-MB (DDR3, PC3, 1066-MHz) 598856-001
1024-MB (DDR3, PC3, 1066-MHz) 598859-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4.
Remove the battery (see
Remove the memory module:
1. Position the computer with the front toward you.
Battery on page 35).
2. Loosen the two Phillips PM2.0×5.0 captive screws that secure the memory module compartment
cover to the computer.
40 Chapter 4 Removal and replacement procedures ENWW
3.
Lift the left side of the cover, and then swing it up and to the right.
4. Remove the memory module compartment cover.
NOTE: The memory module compartment cover is included in the Plastics Kit, spare part number
592971-001.
5. Pull away the retention clips on each side of the memory module to release the memory module.
(The memory module tilts up.)
ENWW
CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch
the components on the memory module.
Component replacement procedures
41
6.
Grasp the edge of the memory module, and gently pull it out of the memory module slot.
Reverse this procedure to install a memory module.
42 Chapter 4 Removal and replacement procedures ENWW
WLAN module
Description Spare part number
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy,
the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
580101-001
580101-002
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001
Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter 593530-001
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter 602992-001
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4. Remove the battery (see
5. Remove the memory module compartment cover (see
Battery on page 35).
Memory module on page 40).
Remove the WLAN module:
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Component replacement procedures
43
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore computer functionality, and then contact technical support through Help and Support.
1. Disconnect the WLAN antenna cables from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
44 Chapter 4 Removal and replacement procedures ENWW
2.
Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board.
(The edge of the module opposite the slot rises away from the computer.)
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Component replacement procedures
45
3.
Pull the WLAN module away from the slot at an angle and remove it.
Reverse this procedure to install a WLAN module.
46 Chapter 4 Removal and replacement procedures ENWW
RTC battery
Description Spare part number
RTC battery (includes cable and double-sided tape) 592965-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the memory cover (see
Battery on page 35).
Memory module on page 40).
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Release the RTC battery (2) from the system board. (The RTC battery is attached to the system
board by double-sided tape.)
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Reverse this procedure to install the RTC battery.
Component replacement procedures
47
Top cover
Description Spare part number
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top
cover bumper pads)
592964-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the hard drive (see
6. Remove the memory cover (see
Battery on page 35).
Hard drive on page 37).
Memory module on page 40).
Remove the top cover:
1. Remove the two front rubber feet (1). The computer feet are available in the Rubber Kit, spare part
number 592966-001.
2. Remove the 17 Phillips PM2.5×6.0 screws (2) that secure the top cover to the computer.
48 Chapter 4 Removal and replacement procedures ENWW
3.
Remove the two Phillips PM2.0×4.0 screws in the battery bay that secure the top cover to the
computer.
4. Turn the computer right-side up, with the front toward you.
5.
Lift the front edge of the top cover (1) until it rests at an angle.
6.
Release the zero insertion force (ZIF) connector to which the TouchPad cable is connected and
disconnect the TouchPad cable (2) from the system board.
7. Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard
cable (3) from the system board.
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8. Remove the top cover.
Reverse this procedure to install the top cover.
Component replacement procedures
49
Keyboard
NOTE: The keyboard spare part kit includes a cable and 2 retention clips.
Country or region Spare part number Country or region Spare part number
Belgium 584161-A41 Portugal 584161-131
Brazil 584161-201 Russia 584161-251
Canada 584161-121 Saudi Arabia 584161-171
Denmark, Finland, and Norway 584161-DH1 South Korea 584161-AD1
France 584161-051 Spain 584161-071
Germany 584161-041 Switzerland 584161-111
Greece 584161-DJ1 Taiwan 584161-AB1
Israel 584161-BB1 Thailand 584161-281
Italy 584161-061 Turkey 584161-141
Latin America 584161-161 The United Kingdom 584161-031
The Netherlands 584161-B31 The United States 584161-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the hard drive (see
6. Remove the top cover (see
Battery on page 35).
Hard drive on page 37).
Top cover on page 48).
Remove the keyboard:
1. Turn the top cover upside down, with the front toward you.
2. Release the two tabs (1) built into the keyboard shielding.
50 Chapter 4 Removal and replacement procedures ENWW
3.
Remove the two retention clips (2) by sliding them toward the back of the top cover.
4. Turn the top cover right-side up, with the front toward you.
5. Lift the rear edge of the keyboard (1) until it rests at an angle.
6. Slide the keyboard back (2) until the four tabs on the bottom edge of the keyboard are clear of
the openings in the top cover.
7. Release the keyboard cable (3) from the opening in the top cover.
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8. Remove the keyboard.
Reverse this procedure to install the keyboard.
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51
Pen holder and eject assembly
Description Spare part number
Pen holder and eject assembly 592972-001
Before removing the pen holder and eject assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5.
Remove the following components:
a. Hard drive (see
b. Memory cover (see
c. Top cover (see
Battery on page 35).
Hard drive on page 37).
Memory module on page 40).
Top cover on page 48).
Remove the pen holder and eject assembly:
1. Remove the three Phillips PM2.0×4.0 screws (1) that secure the pen holder and eject assembly to
the base enclosure.
2. Remove the pen holder (2) and eject assembly (3) from the base enclosure.
Reverse this procedure to install the pen holder and eject assembly.
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Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is available using spare part number 613451-001.
Description Spare part number
Bluetooth module 537921-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Memory cover (see
c. Top cover (see
Hard drive on page 37).
Memory module on page 40).
Top cover on page 48).
Remove the Bluetooth module:
1. Disconnect the Bluetooth module cable (1) from the system board.
2. Release the Bluetooth module (2) from the slot built into the base enclosure.
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Reverse this procedure to install the Bluetooth module.
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53
Power switch board
Description Spare part number
Power switch board (includes cable) 611498-001
Before removing the power switch board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5.
Remove the following components:
a. Hard drive (see
b. Memory cover (see
c. Top cover (see
Battery on page 35).
Hard drive on page 37).
Memory module on page 40).
Top cover on page 48).
Remove the power switch board:
1. Release the ZIF connector to which the power switch board cable is connected, and then
disconnect the power switch board cable (1) from the system board.
2. Remove the power switch board (2) from the slot built into the base enclosure.
Reverse this procedure to install the power switch board.
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Display assembly
Description Spare part number
12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable,
microphones and cables, fingerprint reader and cable, WLAN antenna cables, and WWAN antenna
cables)
611492-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Disconnect the WLAN antenna cables from the WLAN module (see
6. Remove the hard drive (see
7. Remove the top cover (see
Battery on page 35).
WLAN module on page 43).
Hard drive on page 37).
Top cover on page 48).
Remove the display assembly:
1. Close the computer and turn it upside down, with the rear panel toward you.
2. Remove the two Phillips PM2.0×4.0 screws that secure the display hinge cover to the computer.
3. Turn the computer display-side up, with the rear panel toward you.
4. Open the computer display to the upright position and rotate the display (1) 90-degrees
clockwise.
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Component replacement procedures
55
5.
Remove the display hinge cover (2).
NOTE: The display hinge cover is included in the Plastics Kit, spare part number 592971-001.
6. Position the computer with the front toward you.
7. Release the tape (1) that secures the WLAN antenna cables to the system board.
8. Release the grounding tape (2) that grounds the WLAN antenna cables to the base enclosure.
9. Release the WLAN antenna cables (3) from the opening in the system board.
10. Release the grounding tape (1) that grounds the webcamera cable to the base enclosure.
56 Chapter 4 Removal and replacement procedures ENWW
11.
Disconnect the webcamera cable (2) from the system board.
12. Release the grounding tape (1) that grounds the display panel cable to the base enclosure.
13. Disconnect the display panel cable (2) from the system board.
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14.
Release the tape (1) that secures the wireless module antenna cables to the system board.
15.
Release the grounding tape (2) that grounds the wireless module antenna cables to the base
enclosure.
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57
16.
Release the wireless module antenna cables (3) from the opening in the system board.
CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other computer
components.
17. Remove the four Phillips PM2.5×6.0 screws (1) that secure the display assembly to the computer.
18. Lift the display assembly (2) straight up and remove it.
Reverse this procedure to install the display assembly.
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System board
NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number
Equipped with discrete graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo processor
(800-MHz FSB, 3-MB L2 cache, 18-W)
Equipped with discrete graphics subsystem and Intel Core i3-330UM 1.20-GHz processor (800-MHz
FSB, 3-MB L2 cache, 18-W)
Equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-MHz
FSB, 2-MB L2 cache, 18-W)
Equipped with UMA graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo processor (800MHz FSB, 3-MB L2 cache, 18-W)
Equipped with UMA graphics subsystem and Intel Core i3-330UM 1.20-GHz processor (800-MHz
FSB, 3-MB L2 cache, 18-W)
Equipped with UMA graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-MHz
FSB, 2-MB L2 cache, 18-W)
611491-001
611489-001
611487-001
611490-001
611488-001
611486-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the hard drive (see
6. Disconnect the WLAN antenna cables from the WLAN module (see
Battery on page 35).
Hard drive on page 37).
WLAN module on page 43).
7. Remove the following components:
a. Hard drive (see
b. Top cover (see
c.
Display assembly (see
Hard drive on page 37).
Top cover on page 48)
Display assembly on page 55)
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
Memory module (see
●
WLAN module (see
●
RTC battery (see
●
Power connector and cable (see
Memory module on page 40)
WLAN module on page 43)
RTC battery on page 47)
Power connector and cable on page 62)
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Component replacement procedures
59
●
Fan (see
Fan on page 63)
●
Heat sink (see
Remove the system board:
1. Disconnect the Bluetooth module cable (1) from the system board.
2. Release the ZIF connector to which the power switch board cable is connected, and disconnect the
power switch board cable (2) from the system board.
Heat sink on page 64)
3. Remove the four Phillips PM2.5×4.0 screws (1) that secure the system board to the base
enclosure.
4. Remove the two Phillips PM2.5×4.0 screws (2) that secure the power connector to the base
enclosure.
5. Release the power connector (3) from the base enclosure.
6.
Use the hard drive connector (1) to lift the right side of the system board (2) until it rests at an
angle.
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7.
Remove the system board (3) by sliding it up and to the right.
NOTE: After removing the system board, it may be necessary to replace the RJ-45 connector cover.
The RJ-45 connector cover is included in the Plastics Kit, spare part number 592971-001.
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Reverse this procedure to install the system board.
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61
Power connector and cable
Description Spare part number
Power connector and cable 592967-001
Before removing the power connector and cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5.
Remove the following components:
a. Hard drive (see
b. Top cover (see
c. Keyboard (see
d. Display assembly (see
e. System board (see
Battery on page 35).
Hard drive on page 37)
Top cover on page 48)
Keyboard on page 50)
Display assembly on page 55)
System board on page 59)
Remove the power connector and cable:
1. Turn the system board upside down, with the rear toward you.
2. Disconnect the power connector and cable from the system board.
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Fan
Reverse this procedure to install the power connector and cable.
Description Spare part number
Fan 592970-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side
and rear panel of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are affected
by high external temperatures, system power consumption, power management/battery conservation
configurations, battery fast charging, and software requirements. Exhaust air is displaced through the
ventilation grill located on the left side of the computer.
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Top cover (see
c.
Keyboard (see
d. Display assembly (see
e. System board (see
Hard drive on page 37)
Top cover on page 48)
Keyboard on page 50)
Display assembly on page 55)
System board on page 59)
Remove the fan:
1. Turn the system board upside down, with the rear toward you.
2. Disconnect the fan cable (1) from the system board.
3. Remove the two Phillips PM2.5×6.0 screws (2) that secure the fan to the system board.
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Component replacement procedures
63
4.
Reverse this procedure to install the fan.
Heat sink
Remove the fan (3).
NOTE: The heat sink spare part kit includes replacement thermal material.
Description Spare part number
For use only on computer models equipped with discrete graphics subsystem 611499-001
For use only on computer models equipped with UMA graphics subsystem 611500-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Top cover (see
Hard drive on page 37)
Top cover on page 48)
c. Keyboard (see
Keyboard on page 50)
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d.
Display assembly (see
Display assembly on page 55)
e. System board (see
System board on page 59)
Remove the heat sink:
1. Turn the system board upside down, with the rear toward you.
NOTE: Steps 2 and 3 apply only to computer models equipped with a discrete graphics
subsystem. See steps 4 and 5 for heat sink removal instructions for computer models equipped
with a UMA graphics subsystem.
2. Following the 1, 2, 3, 4, 5, 6 sequence stamped into each section of the heat sink, loosen the six
Phillips PM2.5×10.0 captive screws (1) that secure the heat sink to the system board.
3.
Remove the heat sink (2).
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NOTE: Steps 4 and 5 apply only to computer models equipped with a UMA graphics
subsystem. See steps 2 and 3 for heat sink removal instructions for computer models equipped
with a discrete graphics subsystem.
4.
Following the 1, 2, 3, 4 sequence stamped into each section of the heat sink, loosen the four
Phillips PM2.5×10.0 captive screws (1) that secure the heat sink to the system board.
Component replacement procedures
65
5.
Remove the heat sink (2).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system
board components, it may be necessary to move the heat sink from side to side to detach the assembly.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the
system board each time the heat sink is removed. Thermal pads are used on the video processor (1)
and the heat sink section (2) that services it, and the PCH chip (3) and the heat sink section (4) that
services it. Thermal paste is used on the processor (5) and the heat sink section (6) that services it.
Replacement thermal material is included with all system board and heat sink spare part kits.
66 Chapter 4 Removal and replacement procedures ENWW
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system
board components, it may be necessary to move the heat sink from side to side to detach the assembly.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the
system board each time the heat sink is removed. Thermal pads are used on the PCH chip (1) and the
heat sink section (2) that services it. Thermal paste is used on the processor (3) and the heat sink
section (4) that services it. Replacement thermal material is included with all system board and heat
sink spare part kits.
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Reverse this procedure to install the heat sink.
Component replacement procedures
67
5 Setup Utility (BIOS)
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start Setup Utility:
▲
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2. When the Startup Menu is displayed, press f10.
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Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change goes into effect immediately.
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.
●
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or f5 or f6.
●
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while Setup Utility is open, press f1.
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Using Setup Utility
69
Display system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
The Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
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Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your
computer.
Main menu
Select To do this
System information
Security menu
Select To do this
Administrator password Enter, change, or delete an administrator password.
Power-On Password Enter, change, or delete a power-on password.
●
View and change the system time and date.
●
View identification information about the computer.
●
View specification information, such as processor
information, memory size, and system BIOS.
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Setup Utility menus
71
System Configuration menu
Select To do this
Language Change the Setup Utility language.
Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.
LAN Power Saving Enable/disable the LAN power saving. Reduces the power
Fan Always On Enabled/disable Fan Always On. When enabled, the
Action Keys Mode Enable/disable the Action Keys.
Boot Options Set the following boot options:
consumption of the LAN controller.
computer fan will always be on.
●
POST Hot Key Delay (sec.)―Set the delay for the user to
press hotkeys in intervals of 5 seconds each (0, 5, 10,
15, 20).
●
Floppy Boot―Enable/disable boot from diskette.
●
Internal Network Adapter Boot―Enable/disable boot
from external Network Adapter.
●
Boot Order―Set the boot order for:
Diagnostics menu
Select To do this
Primary Hard Disk Self Test Run a comprehensive self-test on the hard drive.
Memory Test Run a diagnostic test on the system memory.
◦
Notebook Hard Drive
◦
USB Diskette on Key/USB Hard Disk
◦
USB CD/DVD ROM Drive
◦
USB Floppy
◦
Network Adapter
72 Chapter 5 Setup Utility (BIOS) ENWW
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by opening Setup Utility.
To use Setup Utility for displaying BIOS information:
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
2. If Setup Utility does not open with the system information displayed, use the arrow keys to select
the Main menu.
When the Main menu is selected, BIOS and other system information is displayed.
3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then
press enter.
Downloading a BIOS update
CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install
a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, docked in
an optional docking device, or connected to an optional power source. During the download and
installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
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Updating the BIOS
73
To download a BIOS update:
1. Access the page on the HP Web site that provides software for your computer:
Select Start > Help and Support > Maintain.
2. Follow the instructions on the screen to identify your computer and access the BIOS update you
want to download.
3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b. Follow the instructions on the screen to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update will be
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. Open Windows Explorer by selecting Start > Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the instructions on the screen.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
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6 Specifications
Computer specifications
Metric U.S.
Dimensions
Width 30.40 cm 11.97 in
Depth 22.30 cm 8.76 in
Height (front to back) 2.63 to 3.96 mm 1.04 to 1.56 in
Weight 2.15 kg 4.72 lbs
Input power
Operating voltage 18.5 V dc @ 3.5 A - 65W
Operating current 3.5 A
Temperature
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity
Operating 10% to 90
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
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Computer specifications
75
12.1-inch display specifications
Metric U.S.
Dimensions
Height 16.9 cm 6.7 in
Width 26.2 cm 10.3 in
Diagonal 30.8 cm 12.1 in
Number of colors Up to 16.8 million
Contrast ratio 250:1 (typical)
Brightness 200 nits (typical)
Pixel resolution
Pitch 0.279 × 0.279 mm
Format 1366 × 768
Configuration RGB vertical stripe
Backlight LED
Character display 80 × 25
Total power consumption 4.0 W
Viewing angle ±40° horizontal, +120°/-40° vertical (typical)
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Hard drive specifications
640-GB* 500-GB* 320-GB* 250-GB*
Dimensions
Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm
Width 70 mm 70 mm 70 mm 70 mm
Weight 101 g 101 g 101 g 101 g
Interface type SATA SATA SATA SATA
Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec
Security ATA security ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track 1.5 ms 1.5 ms 1.5 ms 1.5 ms
Average 12.0 ms 12.0 ms 12.0 ms 12.0 ms
Maximum 22.0 ms 22.0 ms 22.0 ms 22.0 ms
Logical blocks 1,250,291,258 976,785,075 625,142,448 488,397,168
Disc rotational speed 5400 rpm 7200 rpm 7200 rpm 7200 rpm
Operating temperature 5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
ENWW
Hard drive specifications
77
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications
Applicable disc Read Write
BD-ROM, BD-ROM-DL, BD-R, BD-
R-DL, BD-RE, BD-RE-DL, DVDROM, DVD+R, DVD+R-DL, DVD
+RW, DVD-R, DVD-R-DL, DVDRW, DVD-RAM (Ver.2), CD-DA,
CD-ROM (mode 1 and mode 2),
CD-ROM XA (mode 2, form 1
and form 2), Photo CD (single
and multiple sessions), CD Extra,
CD-R, CD-RW, and CD-TEXT
Access time BD DVD
Random < 230 ms < 180 ms
Cache buffer 4.5 MB
Data transfer rate
2X BD-RAM 9 MB/sec
8X DVD 2,400 KB/sec
16X CD-R 2,400 KB/sec
16X CD-RW 2,400 KB/sec
DVD-RAM (Ver.2), DVD+R, DVDR, CD-R, and CD-ROM
78 Chapter 6 Specifications ENWW
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications
Applicable disc Read Write
CD-DA, CD+(E)G, CD-MIDI, CD-
TEXT, CDROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I
Bridge (Photo-CD, Video CD),
Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD
+R, DVD+RW, DVD-RAM
Access time CD DVD
Random < 175 ms < 230 ms
Cache buffer 2.5 MB
Data transfer rate
24X CD-ROM 3,600 KB/sec
8X DVD 10,800 KB/sec
24X CD-R 3,600 KB/sec
16X CD-RW 2,400 KB/sec
8X DVD+R 10,800 KB/sec
CD-R and CD-RW DVD+R, DVD
+RW, DVD-R, DVD-RW, DVDRAM
4X DVD+RW 5,400 KB/sec
8X DVD-R 10,800 KB/sec
4X DVD-RW 5,400 KB/sec
2.4X DVD+R(9) 2,700 KB/sec
5X DVD-RAM 6,750 KB/sec
Transfer mode Multiword DMA mode
ENWW
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications
79
7 Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a system failure:
●
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to
start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
●
Backing up your information regularly to protect your important system files.
●
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
●
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
●
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from
recovery discs you create.
NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery
discs have been included for computers that do not have a partition. Use these discs to recover
your operating system and software. To check for the presence of a recovery partition, click Start,
right-click Computer, click Manage, and then click Disk Management. If the partition is
present, an HP Recovery drive is listed in the window.
80 Chapter 7 Backup and recovery ENWW
Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up the
computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site.
Note the following guidelines before creating recovery discs:
●
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,
up to 20 discs may be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation
process.
To create a set of recovery discs:
1.
Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2.
Follow the on-screen instructions.
ENWW
Creating recovery discs
81
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to
maintain a reasonably current backup. Back up your system at the following times:
●
At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Note the following when backing up:
●
Create system restore points using the Windows System Restore feature, and periodically copy
them to disc.
●
Store personal files in the Documents library and back up this folder periodically.
●
Back up templates stored in their associated programs.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1. Display the screen.
2.
Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste.
4. Save the document.
●
You can back up your information to an optional external hard drive, a network drive, or discs.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive
installed in your computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number of
recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
82 Chapter 7 Backup and recovery ENWW
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
●
Before you add or extensively modify software or hardware
●
Periodically, whenever the system is performing optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4. Under Protection Settings, select the disk for which you want to create a restore point.
5. Click Create.
6. Follow the on-screen instructions.
ENWW
Backing up your information
83
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your
computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you
may not have a recovery partition. If that is the case, recovery discs have been included with your
computer. Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1.
Back up all personal files.
2. Insert the first recovery disc into an optional external optical drive and restart the computer.
3. Follow the on-screen instructions.
84 Chapter 7 Backup and recovery ENWW
Recovering from the dedicated recovery partition (select models only)
NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a
recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by
pressing either the Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press
<F11> for recovery” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
ENWW
Performing a recovery
85
8 Connector pin assignments
Audio-in (microphone)
Pin Signal
1 Audio signal in
2 Audio signal in
3Ground
Audio-out (headphone)
Pin Signal
1 Audio out, left channel
2 Audio out, right channel
3Ground
86 Chapter 8 Connector pin assignments ENWW
External monitor
Pin Signal
1 Red analog
2 Green analog
3 Blue analog
4Not connected
5Ground
6 Ground analog
7 Ground analog
8 Ground analog
9 +5 VDC
10 Ground
11 Monitor detect
12 DDC 2B data
13 Horizontal sync
14 Vertical sync
15 DDC 2B clock
ENWW
External monitor
87
HDMI
Pin Signal Pin Signal
1 TMDS data 2+ 11 TMDS clock shield
2 TMDS data 2 shield 12 TMDS clock-
3 TMDS data 2- 13 CEC
4 TMDS data 1+ 14 No connect
5 TMDS data 1 shield 15 DDC clock
6 TMDS data 1- 16 DDC data
7 TMDS data 0+ 17 Ground
8 TMDS data 0 shield 18 +5V power
9 TMDS data 0- 19 Hot plug detect
10 TMDS clock+
88 Chapter 8 Connector pin assignments ENWW
RJ-45 (network)
Pin Signal
1Transmit +
2Transmit -
3 Receive +
4Unused
5Unused
6 Receive -
7Unused
8Unused
Universal Serial Bus
Pin Signal
1 +5 VDC
2Data
3 Data +
4Ground
ENWW
RJ-45 (network)
89
9 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
90 Chapter 9 Power cord set requirements ENWW
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
The People's Republic of China COC 5
South Korea EK 4
Sweden SEMKO 1
Switzlerland SEV 1
Taiwan BSMI 4
The United Kingdom BSI 1
The United States UL 2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
ENWW
Requirements for specific countries and regions
91
10 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly
that might require special handling at end-of-life. Disposal of mercury may be regulated because of
environmental considerations. For disposal or recycling information, contact your local authorities, or
see the Electronic Industries Alliance (EIA) Web site at
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one
computer model to another.
http://www.eiai.org.
92 Chapter 10 Recycling ENWW
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