HP SURESTORE DAT 8, SURESTORE 5000 User Manual

HP	SureStore DAT	External Tape Drive

Installation

Guide

Tape 5000e/eU, DAT8e/eU

DAT24e/eU, DAT40e

HP SureStore DAT

Installation Overview (External Drives)

External Drives—Installation Overview

	Refer to:
Before you start	page 1-2
Check the packing list inside this guide. Check system prerequisites.

Step 1: Check the Drive’s SCSI ID	page 1-5
Check the tape drive’s SCSI ID on the SCSI ID switch on the rear panel.
If necessary change it from the default of 3 by pressing the indented +
or - buttons above and below the SCSI ID number. Use a ball-point pen
or similar pointed object. To prevent particle contamination, do not use
a pencil. (If you are installing an HP SureStore DAT40 drive onto a
UNIX system, check the UNIX configuration switches on the bottom of
the drive.)

Step 2: Connect the SCSI Cable	page 1-8
Attach the SCSI cable to the SCSI connector on the rear of the tape
drive. If you have an HP SureStore DAT40 drive, connect the multi-
mode terminator to the drive’s other SCSI connector. and tighten the
screws to secure it. For all other tape drives, make sure that the supplied
terminator is firmly attached to the drive’s other SCSI connector and the
latches are in place.

Step 3: Connect the Power Cable	page 1-10
Plug the power cable securely into the socket on the rear panel of the
drive. Plug the other end of the power cable into the power outlet.

On Completion	page 1-11
Power on the system and check the tape drive is operational. Insert the
HP SureStore Tape CD-ROM. It contains drivers, backup software and
many useful utilities. Register your tape drive.

Overview

The information contained in this document is subject to change without notice.

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Limited.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in connection with the furnishing, performance, or use of this material whether based on warranty, contract, or other legal theory.

November 1999

Part Number: C1555-90921

Printed in the UK

Windows is a U.S. registered trademark of Microsoft Corp.

UNIX is a registered trademark of X/Open Company in the U.S. and other countries.

Product Details

Write your tape drive details here so you can find them easily if you need them.

Model (type of drive):

Model (number):

Serial (number):

Date purchased/installed:

SCSI ID:

External Drives—Installation Overview	inside front cover
External Drives—Installation Overview	inside back cover

1 Installing an “e” Model Drive (external)

Before You Start: Check the Contents of the Box 1-2

Before You Start: Check System Prerequisites 1-3

SCSI Host Adapter	1-3
SCSI Cable 1-3
Backup Software	1-4

Step 1: Check the Drive’s SCSI ID 1-5

Installing and Using HP TapeAssure 1-6

Unix Configuration Switches (DAT40e)			1-7
Step 2: Connect the SCSI Cable		1-8
Step 3: Connect the Power Cable		1-10
On Completion 1-11
Use The Correct Media	1-11
Check Drive Operation	1-11
Insert the HP SureStore Tape CD-ROM			1-13
Register Your Tape Drive		1-16

Limited Warranty Statement for USA, Canada, Australia and New

Zealand 1-17

2Installing an “eU” Model Drive (external for Unix)

Before You Start: Check the Contents of the Box 2-2

Before You Start: Check System Prerequisites 2-3

SCSI Host Adapter	2-3
SCSI Cable 2-3
Backup Software	2-3
Step 1: Check the Drive’s SCSI ID 2-4
Step 2: Set the Configuration Switches 2-5
Step 3: Connect the SCSI Cable		2-6
Step 4: Connect the Power Cable		2-8

iii

On Completion 2-9
Use The Correct Media	2-9
Check Drive Operation	2-9
Insert the HP SureStore Tape CD-ROM 2-10
Register Your Tape Drive	2-13

Limited Warranty Statement for USA, Canada, Australia and New Zealand 2-14

3 Installation Troubleshooting

Save Yourself a Call	3-2
Problems with Your Computer		3-2
Problems with Your Tape Drive		3-3
Other Sources of Information 3-4
HP Tape Tools	3-4
HP SureStore Tape CD-ROM 3-4
HP Web Site	3-4

Index

Regulatory Information

Installing an “e” Model Drive (external)

HP SureStore models covered:

•Tape 5000e

•DAT8e

•DAT24e

•DAT40e

“e” model drives are normally connected to computers running under Windows® or NetWare. However, some models can also be connected to computers running a UNIX® operating system. Refer to the “HP SureStore Tape Software Compatibility” topic on our World Wide Web site (http:// www.hp.com/go/connect) for more information.

HP SureStore DAT

Installing an “e” Model Drive (external)

Before You Start: Check the Contents of the Box

The following equipment is supplied with your HP SureStore DAT drive.

HP SureStore DAT drive with

SCSI terminator block attachedto back

(Terminator is not attached with HP SureStore DAT40 drives.)

Multi-mode SCSI terminator block

(HP SureStore DAT40 drives only.)

Installation Guide

(Please discard unneeded languages

in recycling bin.)

Warranty Registration card and label

One DDS-format

data cartridge

Cleaning

cartridge

SCSI cable*

Power cable*

HP SureStore Tape

CD-ROM containing:

•HP TapeAssure software

•TapeAlert utility

•Drivers

•Backup software

•HP Tape Tools

•Electronic User’s Guides

•Media and accessories information

If anything is damaged or missing, contact the delivery company or your supplier.

* Hewlett-Packard supplies the correct SCSI cable for your tape drive and the correct power cable for each country. Your cables may differ from these illustrations.

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Installing an “e” Model Drive (external)

Before You Start: Check System Prerequisites

To install and use your new tape drive, you will need the following:

•SCSI host adapter

•SCSI cable

•Backup software that supports the tape drive

SCSI Host Adapter

You need a properly installed and configured SCSI host adapter or a builtin SCSI controller on your computer’s motherboard (SCSI-2 or SCSI-3 compliant). Consult your supplier for details.

If you are installing on a Windows 95, Windows 98, Windows NT or Novell NetWare system, you can use HP TapeAssure to check your computer’s SCSI configuration, as directed on page 1-5.

HP SureStore DAT Drives and SCSI

All HP SureStore DAT drives, apart from the HP SureStore DAT40 are fast narrow SCSI devices and should be connected to a single-ended (SE) host bus adapter.

The HP SureStore DAT40 drive is an ultra wide SCSI device. For optimum performance it should be connected to a low voltage differential (LVD) SCSI host adapter. HP SureStore DAT40 drives may also be connected to SE (single-ended) SCSI host adapters, but cable length will be restricted to the SE rather than the LVD specification.

If you would like more information on SCSI specifications and configuring your SCSI bus, read the “SCSI Background” topic in the “Before You Start” section of the electronic User’s Guide on the HP SureStore Tape CD-ROM.

SCSI Cable

You need a SCSI cable that connects to your computer’s external connector. For optimum performance, always use the supplied cable.

–The cable provided with DAT8e, DAT24e and DAT40e drives will attach to a computer with a wide SCSI connector (68 pins). The cable has been specified for use with LVD systems up to Ultra2 speeds.

–The cable provided with Tape 5000e drives will attach to a highdensity narrow SCSI connector (50 pins).

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HP SureStore DAT

Installing an “e” Model Drive (external)

If the SCSI cable supplied with your drive is not appropriate for your computer’s external SCSI connector, you will need to order a new cable. (For HP part numbers and descriptions, see the electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD-ROM.)

Backup Software

You need backup software that supports the drive.

Applications usually recognize tape drives by their manufacturers’ internal identifiers rather than their model numbers, so check the table below for the appropriate reference for your model.

Drive Model	Internal Identifier

HP SureStore Tape 5000	HP 35480A

HP SureStore DAT8	HP C1533A

HP SureStore DAT24	HP C1537A

HP SureStore DAT40	HP C5683A

The HP SureStore Tape CD-ROM contains backup software, as well as drivers, useful utilities and information about using your tape drive. See page 1-13 for more information about using the HP SureStore Tape CD-ROM.

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HP SureStore DAT

Installing an “e” Model Drive (external)

Step 1: Check the Drive’s SCSI ID

Note Your HP SureStore DAT drive is shipped with a default SCSI ID of 3, but it can be assigned any unused ID between 1 and 6. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.

HP SureStore DAT40 drives can be assigned any unused ID between 1 and 15.

1Determine whether you need to change the SCSI ID from the default of 3.

If you are installing on a Windows 95/98, Windows NT or NetWare system, install HP TapeAssure from the Software page on the HP SureStore Tape

CD-ROM and run it to check your computer’s current SCSI configuration.

See “Installing and Using HP TapeAssure” on page 1-6 for more information about installing and running HP TapeAssure.

If you do not need to change the SCSI ID, check the drive’s SCSI ID setting on the rear of the drive to be sure that it has not been inadvertently changed, then go to step 2 on page 1-8.

Figure 1.1 Rear panel of an external HP SureStore DAT drive

Default

SCSI ID setting = 3

SCSI ID selector

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HP SureStore DAT

Installing an “e” Model Drive (external)

2Change the tape drive’s SCSI ID. Use a small screwdriver or a ball-point pen to press the indented SCSI ID selector buttons on the rear panel (see figure 1.1) until the required value is displayed. Do not use a pencil because small bits of lead could contaminate the drive.

Note Both the computer and the tape drive check SCSI IDs only at power-on. To change the SCSI ID after installation, power down both the tape drive and the computer, change the drive’s SCSI ID, power up the tape drive, and then power up the computer.

Installing and Using HP TapeAssure

HP TapeAssure allows you to check your computer’s current SCSI configuration on a Windows or NetWare system. You cannot install HP TapeAssure on Unix systems.

Installing HP TapeAssure

1Select home.htm on the HP SureStore Tape CD-ROM and the required language.

2Select the “HP TapeAssure” topic and follow the instructions on the screen to install HP TapeAssure.

In Windows 95/98 or Windows NT, you can install TapeAssure directly on the system to which the tape drive is connected. In NetWare, you will need to install HP TapeAssure on the server from a client workstation running Windows 95/98 or Windows NT, and then run HP TapeAssure from the NetWare server console.

Using HP TapeAssure

Note If the program does not work correctly or hangs during processing, there may be a compatibility problem with the SCSI card. The current version of HP TapeAssure may not support Adaptec 1510 cards (6360 chip set) and Symbios cards.

1Once it is installed, run TapeAssure from the Programs menu in the Windows Start menu. HP TapeAssure will check for the presence of a SCSI controller and its driver software and identify the SCSI IDs of existing SCSI devices.

2View the current configuration and determine whether you need to change

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HP SureStore DAT

Installing an “e” Model Drive (external)

the SCSI ID from the default of 3.

3 Exit TapeAssure after you view the SCSI configuration information.

Unix Configuration Switches (DAT40e)

If you are installing a DAT40e on a UNIX system, you may also need to change the configuration switches located on the underside of the drive.

(This step applies to any “e” model that is connected to a UNIX system, but please note that not all UNIX operating systems support “e” model drives.)

1Check the “UNIX Configuration Instructions” in the electronic User’s Guide on the HP SureStore Tape CD-ROM for specific advice for your operating system. See page 1-13 for more information about using the

HP SureStore Tape CD-ROM.

The following table summarizes the typical switch settings for different types of computer, but further details are provided in the electronic User’s Guide.

				Switch Number

System Type	1	2	3	4	5	6	7	8

Default and most PC systems	On	On	Off	On	On	On	On	On
DEC systems	On	On	Off	On	On	On	On	Off
HP systems (Series 700)	On	On	Off	On	On	On	On	On
IBM RS/6000 systems	On	On	Off	On	On	Off	Off	On
SCO/PC UNIX systems	On	On	Off	On	On	On	On	On
Silicon Graphics systems	On	On	Off	On	On	Off	Off	On
Sun systems	On	On	On	On	On	Off	Off	On

2If your UNIX configuration requires it, change the configuration switches located on the underside of the drive from the default settings shown in figure 1.2.

Figure 1.2 Configuration switches (shown in default positions)

= ON = OFF

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HP SureStore DAT

Installing an “e” Model Drive (external)

Step 2: Connect the SCSI Cable

Caution To avoid damaging the computer or tape drive, ensure that both are powered off while you attach the SCSI cable.

1 Perform a normal system shutdown and turn off the computer and any connected peripherals.

You may need a different cable if your computer’s SCSI connector does not match the cable supplied with your drive.

•If you have an HP SureStore Tape 5000e model, a 50-pin narrow SCSI cable is provided.

•If you have a DAT8e, DAT24e or DAT40e model, a 68-pin wide SCSI cable is provided. This cable has been specified for use with LVD systems up to Ultra2 speeds.

•If you do not have the appropriate cable for your computer, you will have to order one from your supplier. (For HP part numbers and descriptions, see the electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD-ROM.)

2Attach one end of the SCSI cable to the computer’s external SCSI connector. See figure 1.3. Push firmly and secure the cable in place with its retainers (or screws).

Figure 1.3 Connecting the SCSI cable and power cable

SCSI connector

SCSI terminator

SCSI cable

Power cable

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HP SureStore DAT

Installing an “e” Model Drive (external)

3Attach the other end of the SCSI cable to one of the SCSI connectors on the rear panel of the tape drive. (See figure 1.4.) Snap both of the retaining clips over the connector to secure it firmly in place.

Note HP SureStore DAT40 drives use screw-in connectors. Tighten the screws to secure the connector.

4If you have an HP SureStore DAT40 drive, connect the multi-mode terminator to the drive’s other SCSI connector and tighten the screws to secure it. The multi-mode terminator detects whether the host bus adapter is SE or LVD and automatically provides the appropriate termination.

For all other tape drives, make sure that the supplied terminator is firmly attached to the drive’s other SCSI connector.

Figure 1.4 Rear panel of an external HP SureStore DAT drive

SCSI connector 1

Power switch

(shown in OFF position)

SCSI connector 2 with terminator fitted

Power socket

Note If you want to attach additional devices to the SCSI bus after the tape drive, you will need to remove the SCSI terminator and attach the next device to this SCSI connector. Make sure that you attach the terminator to the last device in the chain.

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HP SureStore DAT

Installing an “e” Model Drive (external)

Step 3: Connect the Power Cable

An external HP SureStore DAT drive will operate using any voltage in the range 100–240 volts (50-60 Hz). No adjustment is needed. To connect your drive to the power supply, proceed as follows:

1 Make sure that the drive is switched OFF (O side down). The power switch is on the rear panel (see figure 1.3).

2Plug the power cable securely into the socket on the rear panel of the drive.

3Plug the other end of the power cable into the power outlet.

Note Write the model name, product number, serial number, and SCSI ID of your drive in the front of this guide for future reference. The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive.

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