HP SURESTORE DAT 8, SURESTORE 5000 User Manual

HP SureStore DAT External Tape Drive

Installation Guide

Tape 5000e/eU, DAT8e/eU DAT24e/eU, DAT40e

Installation Overview (External Drives)

External Drives—Installation Overview

HP SureStore DAT

Refer to:

Before you start

Check the packing list inside this guide. Check system prerequisites.

Step 1: Check the Drive’s SCSI ID

Check the tape drive’s SCSI ID on the SCSI ID switch on the rear panel. If necessary change it from the default of 3 by pressing the indented + or - buttons above and below the SCSI ID number . Use a ball-point pen or similar pointed object. To prevent particle contamination, do not use a pencil. (If you are installing an HP SureStore DAT40 drive onto a UNIX system, check the UNIX configuration switches on the bottom of the drive.)

Step 2: Connect the SCSI Cable

Attach the SCSI cable to the SCSI connector on the rear of the tape drive. If you have an HP SureStore DAT40 drive, connect the multimode terminator to the drive’s other SCSI connector. and tighten the screws to secure it. For all other tape drives, make sure that the supplied terminator is firmly attached to the drive’s other SCSI connector and the latches are in place.

Step 3: Connect the Power Cable

Plug the power cable securely into the socket on the rear panel of the drive. Plug the other end of the power cable into the power outlet.

On Completion

page 1-2

page 1-5

Overview

page 1-8

page 1-10

page 1-11

Power on the system and check the tape drive is operational. Insert the HP SureStore Tape CD-ROM. It contains drivers, backup software and many useful utilities. Register your tape drive.

The information contained in this document is subject to change without notice.

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, repr oduced or translated to another language without the prior written consent of Hewlett-Packard Limited.

Hewlett-Packard shall not be liable for errors contained herein or for in cidental or consequential damages (including lost profits) in connection with the furnishing, performa nce, or use of this materia l whether based on warranty, contract, or other legal theory .

November 1999 Part Number: C1555-90921 Printed in the UK

Windows is a U.S. registered trademark of Microsoft Corp.

UNIX is a registered trademark of X/Open Company in the U.S. and other countries.

Product Details

Write your tape drive details here so you can find them easily if you need them.

Model (type of drive):

Model (number):

Serial (number):

Date purchased/installed:

SCSI ID:

External Drives—Installation Overview inside front cover External Drives—Installation Overview inside back cover

1 Installing an “e” Model Drive (external)

Before You Start: Check the Contents of the Box 1-2 Before You Start: Check System Prerequisites 1-3

SCSI Host Adapter 1-3 SCSI Cable 1-3 Backup Software 1-4

Step 1: Check the Drive’s SCSI ID 1-5

Installing and Using HP TapeAssure 1-6

Unix Configuration Switches (DAT40e) 1-7 Step 2: Connect the SCSI Cable 1-8 Step 3: Connect the Power Cable 1-10 On Completion 1-11

Use The Correct Media 1-11

Check Drive Operation 1-11

Insert the HP SureStore Tape CD-ROM 1-13

Limited Warranty Statement for USA, Canada, Australia and New

Zealand 1-17

2 Installing an “eU” Model Drive

(external for Unix)

Before You Start: Check the Contents of the Box 2-2 Before You Start: Check System Prerequisites 2-3

SCSI Host Adapter 2-3

SCSI Cable 2-3

Backup Software 2-3

Step 1: Check the Drive’s SCSI ID 2-4 Step 2: Set the Configuration Switches 2-5 Step 3: Connect the SCSI Cable 2-6 Step 4: Connect the Power Cable 2-8

iii

On Completion 2-9

Use The Correct Media 2-9 Check Drive Operation 2-9 Insert the HP SureStore Tape CD-ROM 2-10 Register Your Tape Drive 2-13 Limited Warranty Statement for USA, Canada, Australia and New

Zealand 2-14

3 Installation Troubleshooting

Save Yourself a Call 3-2

Problems with Your Computer 3-2 Problems with Your Tape Drive 3-3

Other Sources of Information 3-4

HP Tape Tools 3-4 HP SureStore Tape CD-ROM 3-4 HP Web Site 3-4

Index Regulatory Information

Installing an “e” Model Drive (external)

HP SureStore models covered:

• Tape 5000e

•DAT8e

• DAT24e

• DAT40e “e” model drives are normally connected to computers running under

Windows® or NetWare. However, some models can also be connected to computers running a UNIX® operating system. Refer to the “HP SureStore Tape Software Compatibility” topic on our World Wide Web site (http:// www.hp.com/go/connect) for more information.

HP SureStore DAT

Installing an “e” Model Drive (external)

Before You Start: Check the Contents of the Box

The following equipment is supplied with your HP SureStore DAT drive.

❑ One DDS-format

❑ HP SureStore

DAT drive with SCSI terminator block attachedto back

(Terminator is not attached with HP SureStore DAT40 drives.)

❑ Multi-mode SCSI

terminator block

(HP SureStore DAT40 drives only.)

data cartridge

❑ Cleaning

cartridge

❑ SCSI cable*

❑ Power cable*

❑

Installation Guide

(Please discard unneeded languages in recycling bin.)

❑ Warranty Registration

card and label

HP SureStore Tape

❑

CD-ROM containing:

• HP TapeAssure software

• TapeAlert utility

• Drivers

• Backup software

• HP Tape Tools

• Electronic

Guides

• Media and accessories information

User’s

If anything is damaged or missing, contact the delivery company or your supplier.

* Hewlett-Packard supplies the correct SCSI cable for your tape drive and the correct power cable for each country. Your cables may differ from these illustrations.

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HP SureStore DAT

Installing an “e” Model Drive (external)

Before You Start: Check System Prerequisites

To install and use your new tape drive, you will need the following:

• SCSI host adapter

•SCSI cable

• Backup software that supports the tape drive

SCSI Host Adapter

You need a properly installed and configured SCSI host adapter or a builtin SCSI controller on your computer’s motherboard (SCSI-2 or SCSI-3 compliant). Consult your supplier for details.

If you are installing on a Windows 95, Windows 98, Windows NT or Novell NetWare system, you can use HP TapeAssure to check your computer’s SCSI configuration, as directed on page 1-5.

HP SureStore DAT Drives and SCSI

All HP SureStore DAT drives, apart from the HP SureStore DAT40 are fast narrow SCSI devices and should be connected to a single-ended (SE) host bus adapter.

The HP SureStore DA T40 drive is an ultra wide SCSI device. For optimum performance it should be connected to a low voltage differential (L VD) SCSI host adapter. HP SureStore DAT40 drives may also be connected to SE (single-ended) SCSI host adapters, but cable length will be restricted to the SE rather than the LVD specification.

If you would like more information on SCSI specifications and configuring your SCSI bus, read the “SCSI Background” topic in the “Before Y ou Start” section of the electronic User’s Guide on the HP SureStore Tape CD-ROM.

SCSI Cable

Y ou need a S CSI cable that connects to your computer’s external connector . For optimum performance, always use the supplied cable.

– The cable provided with DAT8e, DAT24e and DAT40e drives will

– The cable provided with Tape 5000e drives will attach to a high-

attach to a computer with a wide SCSI connector (68 pins). The cable has been specified for use with LVD systems up to Ultra2 speeds.

density narrow SCSI connector (50 pins).

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HP SureStore DAT

Installing an “e” Model Drive (external)

If the SCSI cable supplied with your drive is not appropriate for your

computer’s external SCSI connector, you will need to order a new cable. (For HP part numbers and descriptions, see the electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD-ROM.)

Backup Software

You need backup software that supports the drive. Applications usually recognize tape drives by their manufacturers’ internal

identifiers rather than their model numbers, so check the table below for the appropriate reference for your model.

Drive Model Internal Identifier

HP SureStore Tape 5000 HP 35480A HP SureStore DAT8 HP C1533A HP SureStore DAT24 HP C1537A HP SureStore DAT40 HP C5683A

The HP SureStore Tape CD-ROM contains backup software, as well as drivers, useful utilities and information about using your tape drive. See page 1-13 for more information about using the HP SureStore Tape CD-ROM.

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Installing an “e” Model Drive (external)

Step 1: Check the Drive’s SCSI ID

Note Your HP SureStore DAT drive is shipped with a default SCSI ID of 3, but

it can be assigned any unused ID between 1 and 6. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.

HP SureStore DAT40 drives can be assigned any unused ID between 1 and 15.

1 Determine whether you need to change the SCSI ID from the default of 3.

If you are installing on a Windows 95/98, Windows NT or NetWare system, install HP TapeAssure from the Software page on the HP SureStore Tape

CD-ROM and run it to check your computer’s current SCSI configuration. See “Installing and Using HP TapeAssure” on page 1-6 for more

information about installing and running HP TapeAssure. If you do not need to change the SCSI ID, check the drive’s SCSI ID setting

on the rear of the drive to be sure that it has not been inadvertently changed, then go to step 2 on page 1-8.

HP SureStore DAT

Figure 1.1 Rear panel of an external HP SureStore DAT drive

Default SCSI ID setting = 3

SCSI ID

selector

1-5

HP SureStore DAT

Installing an “e” Model Drive (external)

2 Change the tape drive’s SCSI ID. Use a small screwdriver or a ball-point

pen to press the indented SCSI ID selector buttons on the rear panel (see figure 1.1) until the required value is displayed. Do not use a pencil because small bits of lead could contaminate the drive.

Note Both the computer and the tape drive check SCSI IDs only a t power -on. To

change the SCSI ID after installation, power down both the tape drive and the computer, change the drive’s SCSI ID, power up the tape drive, and then power up the computer.

Installing and Using HP TapeAssure

HP TapeAssure allows you to check your computer’s current SCSI configuration on a Windows or NetWare system. You cannot install HP TapeAssure on Unix systems.

Installing HP TapeAssure

1 Select home.htm on the HP SureStore Tape CD-ROM and the re quired

language.

2 Select the “HP TapeAssure” topic and follow the ins tructions on the screen

to install HP TapeAssure. In Windows 95/98 or Windows NT, you can install TapeAssure directly on

the system to which the tape drive is connecte d. In NetWare, you will need to install HP TapeAssure on the server from a client workstation running Windows 95/98 or Windows NT, and then run HP TapeAssure from the NetWare server console.

Using HP TapeAssure

Note If the program does not work correctly or hangs during processing, there

may be a compatibility problem with the SCSI card. The current version of HP TapeAssure may not support Adaptec 1510 cards (6360 chip set) and Symbios cards.

1 Once it is installed, run TapeAssure from the Programs menu in the

Windows Start menu. HP TapeAssure will ch eck for the presence of a SCSI controller and its driver software and identify the SCSI IDs of existing SCSI devices.

2 View the current configuration and determine whether you need to change

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HP SureStore DAT

Installing an “e” Model Drive (external)

the SCSI ID from the default of 3.

3 Exit TapeAssure after you view the SCSI configuration information.

Unix Configuration Switches (DAT40e)

If you are installing a DAT40e on a UNIX system, you may also need to change the configuration switches located on the underside of the drive.

(This step applies to any “e” model that is connected to a UNIX system, but please note that not all UNIX operating systems support “e” model drives.)

1 Check the “UNIX Configuration Instructions” in the electronic User’s

Guide on the HP SureStore Tape CD-ROM for specifi c advice for your

operating system. See page 1-13 for more information about using the HP SureStore Tape CD-ROM.

The following table summarizes the typical switch settings for different types of computer, but further details are provi ded in the el ect ronic User’s Guide.

Switch Number

System Type 12345678

Default and most PC systems DEC systems On On Off On On On On Off HP systems (Series 700) On On Off On On On On On IBM RS/6000 systems SCO/PC UNIX systems On On Off On On On On On Silicon Graphics systems On On Off On On Off Off On Sun systems

On On Off On On On On On

On On Off On On Off Off On

On On On On On Off Off On

2 If your UNIX configuration requires it, change the configuration switches

located on the underside of the drive from the default settings shown in figure 1.2.

Figure 1.2 Configuration switches (shown in default positions)

= ON = OFF

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HP SureStore DAT

Installing an “e” Model Drive (external)

Step 2: Connect the SCSI Cable

Caution To avoid damaging the computer or tape drive, ensure that both are

powered off while you attach the SCSI cable.

1 Perform a normal system shutdown and turn off the computer and any

connected peripherals.

You may need a different cable if your computer’s SCSI connector doe s not match the cable supplied with your drive.

• If you have an HP SureStore Tape 5000e model, a 50-pin narrow SCSI cable is provided.

• If you have a DAT8e, DAT24e or DA T40e model, a 68-pin wide SCSI cable is provided. This cable has been specified for use with L VD systems up to Ultra2 speeds.

• If you do not have the appropriate cable for your computer, you will have to order one from your supplier . (For HP part number s and descriptions, see the electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD-ROM.)

2 Attach one end of the SCSI cable to the computer’s external SCSI

connector . See figure 1.3. Push f irmly and secure the cable in place with its retainers (or screws).

Figure 1.3 Connecting the SCSI cable and power cable

SCSI

connector

SCSI cable

Power cable

SCSI terminator

1-8

3 Attach the other end of the SCSI cabl e to one of the S CSI connectors on the

rear panel of the tape drive. (See figure 1.4.) Snap both of the retaining clips over the connector to secure it firmly in place.

Note HP SureStore DAT40 drives use screw-in connectors. Tighten the screws

to secure the connector.

4 If you have an HP SureStore DAT 40 drive, connect the multi-mode

terminator to the drive’s other SCSI connector and tighten the screws to secure it. The multi-mode terminator detects whether the host bus adapter is SE or LVD and automatically provides the appropriate termination.

For all other tape drives, make sure that the supplied terminator is firmly attached to the drive’s other SCSI connector.

Figure 1.4 Rear panel of an external HP SureStore DAT drive

HP SureStore DAT

Installing an “e” Model Drive (external)

SCSI connector 1

Power switch (shown in OFF position)

SCSI connector 2 with terminator fitted

Power socket

Note If you want to attach additional devices to the SCSI bus afte r the tape

drive, you will need to remove the SCSI terminator and attach the next device to this SCSI connector . Make su re that you attach the terminator to the last device in the chain.

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HP SureStore DAT

Installing an “e” Model Drive (external)

Step 3: Connect the Power Cable

An external HP SureStore DAT drive will operate using any voltage in the

range 100–240 volts (50-60 Hz). No adjustment is needed. To connect your drive to the power supply, proceed as follows:

1 Make sure that the drive is switche d OFF (O side down). The po wer switch

is on the rear panel (see figure 1.3).

2 Plug the power cable securely into the socket on the rear panel of the drive. 3 Plug the other end of the power cable into the power outlet.

Note Write the model name, product number, serial number, and SCSI ID of

your drive in the front of this guide for future reference. The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive.

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