HP SURESTORE CD-WRITER User Manual

Connecting the

CD-Writer 6020

R

U.S.: Hewlett-Packard Company, 800 S. Taft Ave., Loveland, CO 80537

Europe: Hewlett-Packard Nederland B.V., P.O. Box 58144, 1040 HC Amsterdam, The Netherlands

F1166 Rev. A
Copyright 1996. Hewlett-Packard Company. All rights reserved.
Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Easy-CD is a registered trademark of Incat
Systems, an Adaptec Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Pentium
is a U.S. registered trademark of Intel Corp. Names of products mentioned herein are used for identification purposes only
and may be trademarks and/or registered trademarks of their respective company.

Printed in USA.

ii

La ser Sa fe ty

This unit employs a laser. Do not remove the cover or attempt to service this
device when connected due to the possibility of eye damage.

Laser-Sicherheit

In das Gerät ist ein Laser eingebaut. Nehmen Sie die Abdeckung nicht ab und
versuchen Sie nicht, das Gerät zu reparieren, solange es angeschlossen ist. Es
besteht die Gefahr einer Augenverletzung.

CAUTION

Use of controls or adjustments or performance of proced ures other than those
specified herein may result in hazardous laser radiation exposure.

WARNUNG

Die Vornahme von Regelungen oder Einstellungen oder die Durchführung von
Verfahren, die nicht in diesem Dokument angegeben sind, kann eine gefährliche
Einw irk ung vo n L a se r st r ahlung zu r Folg e ha ben .

Class 1 Laser Product
Klass 1 Laserapparat
Luokan 1 Laserlaite
Klasse 1 Laser-Produkt

CAUTION:
VARO!

säteesen.

VARNING:

strålen.

ADVERSEL:

stråling.

DANGER:

beam.

VORSICHT:

Nicht dem Strahl aussetzen.

Invisible laser radiat ion when open. Avoid exposure to beam.

Avattaessa ole t al tiina n äkym ätt ömälle laser sätteilylle älä katso

Osynlig laserstrålning när denna del är öppnad betrakta ej

Usynlig laserstråling ved åbning. Undgå unsaettelse for

Invisible laser radiation when open. A void direct exposure to

Unsichtbare Laserstrahlung wenn Abdeckung geöffnet.

Laser

Type: Semiconductor laser GaAlAs
Wave length: 775~795 nm (at 25°C)
Output power: 2.5 mW (read), 35 mW (write)
Beam divergence: 60 degrees

Notice

Europe: This drive shall be installed only with an EN60950 (IEC950) approved
Power supply.

USA/Canada: This drive is for use only with IBM compatible UL listed personal
computers.

For Europe

This drive is in conformity with the EMC directive and low-voltage directive.

iii

Interference

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that
may cause undesired operations.

Federal Communications Commission R.F.
Interference Statem ent

WARNING: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interf erence will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

iv

■

Reorient or relocate the receiving antenna.

■

Incre ase the separation between the equipment and receiver.

■

Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

■

Consult the dealer or an experienced radio/TV technician for help.

Inform a tio n for user :

CAUTION: C hanges or mo dific ations to th is e quipment n ot exp re ssly appro ved by
Hewlett-Packard could result in violation of Part 15 of the FCC rules.

Notice for Canada

This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the radio interferenc e regulations of the
Canadian Depa rtme nt of Commu nicat ion s.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de Classe B prescrites dans le
règlement sur le brouillage radioélectrique édicté par le Ministère des
Communic a tions du Canada.

Canadian Standards Association Information
Statement

INSTRUCTION TO USER:
WARNING: This component is only considered to be approved when installed in

CSA certified equipment evaluated to the standards C22.2 No. 220-M1986 or
C22.2 No. 950-M89. The operator accessibility into the end use enclosure is
defined with strict accordance in the operator's manual for the installation of
components into the equipment.

One-Year Limited Warranty

Hewlett-P ackard (“HP”) warrants to the Purchaser that the HP hardware and
software media will be free from defects in materials and workmanship and that
the software will execute its programming instructions when properly installed.
HP does not warrant that the software will be uninterrupted or error free.

If HP receives notice of such defects during the warranty period, HP will, at its
option, either repair or replace such products. To obtain service, Purchaser must
return the hardware to HP. To obtain assistance on where to deliver the product,
see the section “Returning Your Drive” in this Installation Guide. The postage,
shipping insurance and risk of loss when returning a product to HP shall remain
with purchaser. HP shall pay for postage, shipping and insurance when returning
repaired product to purchaser. HP may use reconditioned or like new parts or units
at its sole discretion when repairing or replacing any product. Repaired products
carry the same amount of outstanding warranty as from original purchase or 90
days, whichever is greater. Any claim under this warranty must include a dated
proof of purchase or invoice. If HP is unable, within a reasonable time, to repair or
replace any product then purchaser shall be entitled to a refund of the purchase
price.

This warran ty is conti ngent upon pr oper use of the p rodu ct by Purc haser and does
not cover: expendable component parts such as recordable compact discs and the
like; or damage due to accident, unusual physical, electrical or electromechanical
stress, neglect, misuse, failure of electric power, air conditioning, humidity
control, transportation, operation with media not approved by HP, or tampering
with or altering of the product.

v

HP MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE IS LIMITED TO THE 1 YEAR DURATION OF THIS
WRITTEN WARRANTY. Some states or provinces do not allow limitation on how
long an imp lied warra nty la sts, so th e ab ove l imitation or exclu sion may n ot apply
to you. This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state or province to province.

THE REMEDIES PRINTED ABOVE A RE PURC H AS ER'S S OLE A N D EXCLUSIVE
REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIREC T, INDIRECT ,
SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS)
WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY. Some
states or provinces do not allow the exclusion or limitation of incidental of
consequential damages so the above limitation or exclusion may not apply to you.

Consumer transactions in Australia, New Zealand, and United Kingdom. The
disclaimers and limitations shall not affect the statutory rights of a consumer.

Hewlett-Packard
800 Sou th Taft Av e nu e
Love land, Co l orado 80537 U.S.A.

vi

Software License Agreement

ATTE NTION: USE OF THE SOFTWA RE IS SUBJ EC T TO THE HP SOF TWAR E
LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR
ACCEPT ANCE OF T HESE LICENSE TE RMS. IF YOU DO NOT ACCEPT THESE
LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF
THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN
THE ENTIR E UNUSED P ROD UC T FOR A FULL REFUND .

HP SOFTWARE LICENSE TERMS
License Grant. HP grants you a license to Use multiple copies of the Software but

only for Use in conjuntion with the HP hardware product that accompanied the
Software. "Use" means storing, loading, installing, executing or displaying the
Software. You may not modify the Software or disable any licensing or control
features of the Software.

Ownership. The Software is owned and copyrighted by HP or its third party
suppliers. Your license confers no title or ownership in the Software and is not a
sale of any rights in the Software. HP's third party suppliers may protect their
rights in the event of any violation of these License Terms.

Copies and Adaptations. You may only make copies or adaptations of the
Software for archival purposes or when copying or adaptation is an essential step
in the authorized U se of the Soft ware. You must reprod uce all copyrig ht notices in
the original So ftwa re on all co pies or a daptations . Yo u may not co py th e Software
onto any bulletin board or similar system.

No Disassembly or Decryption. You may not disassemble or decompile the
Software unless HP's prior written consen t is obtained. In some jurisdict ions, HP's
consent may not be required for limited disassembly or decompilation. Upon
request, you will provide HP with reasonably detailed information regarding any
disassemb ly or decompilation. You may not decrypt the Software unless
decryption is a necessary part of the operation of the Software.

Transfer. Your license will automatically terminate upon any transfer of the
Software. Upon transfer, you must deliver the Software, including any copies and
related doc umentation, to the transf eree. The tr ansferee must accept th ese License
Terms as a condition to the transfer.

Termination. HP may terminate your license upon notice for failure to comply
with any of these Licens e Terms. Upon termination, you must immediately
destroy the Software, together with all copies, adapt ations and merged port ions in
any form.

Export Requirements. You may not export or re-export the Software or any copy
or adaptation in violation of any applicable laws or regulations.

U.S. Government Restricted Rights. The Software and any accmpanying
documentatio n have been developed entirely at private expense. They are
delivered and licensed as "commercial computer software" as defined in DFARS

252.227- 7013 ( Oct 1988), DFARS 252 .211-7015 (May 1991) or DFARS 252.227-

vii

7014 (Jun 1995), as a "comme rc ial item" as defin ed in FAR 2.101( a), or as
"Restricted computer software" as defined in FAR 52.227-1 9 (Jun 1987)(or any
equivalent agency regulation or contract clause), whichever is applicable. You
have only those rights provided for such Software and any accompanying
documentation by th e a pplicable FAR or DFARS cl ause or the HP st andard software
agreement for the product involved.

Welcome

This guide explains how to connect the external CD-Writer to
your computer. This qui d e shows you ho w to:

1. Connect the external CD-Writer to your computer

2. Install the software that runs the CD-Writer

3. Select CDs fo r your C D-Writer and maintain them

4. Solve any problem s that may arise
When you finish, yo ur CD-Writer wi ll be r e ady to rec o rd CDs.

SCSI or Parallel Mode?

Your CD-Writer can operate in either SCSI or parallel mode,
depending on the way it is connected.

In SCSI mode, the CD- Writer is connected t o a SCSI ada pter board
you already have or purchased with the CD-Writer. A SCSI
adapter board allows you to connect multiple devices to a single
expansio n slo t. I n parallel mode , th e CD-Writer is connect ed to
the printer port. The system requirements for each mode vary
slightly.

While your CD- Writer is able to work in ei ther mode, your
package includes accessories for only one mode. That is, the SCSI
package incl ude s a SCSI adapter cable . The p ara lle l package
incl ud es a para l le l a dapt e r cable and d riv er s oft wa re f or thi s cabl e.

You have purchased the SCSI packag e . You can e asily switc h to
parallel mode by purchasing a parallel adapter cable and drivers
from HP.

viii

Table of Contents

Chapter1: Before You Start

What’s in Your Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Minimum System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What affects system performance. . . . . . . . . . . . . . . . . . . . . . . . . . . 2

The SCSI Adapter Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Connecti ng the CD-Writer

CD-Writer Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Preparing to Operate in SCSI Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connecting the CD-Writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Identifying the CD-Writer Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2

If you cannot see the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the CD-Writer on Other Computers . . . . . . . . . . . . . . . . . . . . . . .1 3

Initial connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3

Moving the CD-Writer to other computers . . . . . . . . . . . . . . . . . . 14

Switching from SCSI to Parallel Mode. . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 3: Installing Software in Windows 3.x

Installing the Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Uninstalling the Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Chapter 4: Installing Software in Windows 95

Installing the Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Uninstalling the Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Chap ter 5: Using CDs

Inserting a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Choosing CDs for Your CD-Writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Where to Go Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

x

Chapter 6: Problem Solving

Things to Try First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Common Symptoms and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Before You Call Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Where to find this information . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Returning Your Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Index

Chapter 1:

Befo r e You St a rt

Before you start connecting your CD-Writer, be sure that:

1. You received the entire CD-Writer package.

2. Your system meets certain requirement s.

3. Your computer has a SCSI ad apter board.

What’s in Your Package

Make sure you have the items shown below. (Keep your
packaging in case you need to return or transport the CD-Writer.)

Installa ti o n guideUser’s guides

Power supply
Power cables

Audio
cable

Data cab le

Utility disk

Software
installation disc

Blank disc

CD-Writer

1

2

Mini mum Syste m Confi gu rat ion

Minimum System Configuration

For the most reliable performance, your computer should meet
these requirements:

IBM or compatible PC

■

486/DX 33 pro ces s or

■

Windows NT®, Microsoft® Windows 95® , Windows 3.1® or

■

Windows 3.11

MS DO S 6.0 ( or later) and MSC DEX 2. 23, only if run n in g

■

Windows 3.1 or Windows 3.11

Hard disk with at least 528 MB of storage capacity (that is,

■

with a transf er r ate o f at least 8 00 kB/sec and disk acc e ss time

of less than 20 msec)

SCS I -2 adap ter boa rd w i th ex terna l p ort ( d rive r softw are

■

installed)

8 MB RAM

■

®

10 MB free hard disk spac e

■

What affects system performance

To use the CD-Writer, your computer should be equipped with
the ability to run a recordable CD drive. How well your computer
functions with the CD-Writer, particularly how fast it writes data
to a CD, depends on a number of factors. These factors are listed
below.

Processor. The type and speed of your proc e sso r greatly affects
the speed at which your computer transfers data to and from the
CD-Writer. If the processo r speed is to o slo w , you may have to
write at 1x speed.

The SCSI Adapter Board

Your Hard Disk Drive. The speed at which your hard disk
accesses and transfers data (its
performance. Newer hard disks, those with a storage capacity
greate r than 528 MB, include
fast enough to handle the CD-W riter’s 2x wri te speed. Older hard
disks may only be able to write at 1x speed.

Inte rface Type: SCSI Port. To operate the CD-Writer in SCSI
mode, you computer requires a SCSI-2 adapter board with an
external connector. More information appears below.

DMA. A DMA channel must be available for a bus-mastering
SCSI-2 adapter board. Mo st c o mp ute r s auto m atically assign a
DMA. But you may run into conflicts with other devices if a DMA
channel is not available.

RAM. Your computer must have enough memory available to
handle its op erat ing system, the C D-Wr iter applicat io ns, and the
data you are transferring to and from CDs. The system should not
have to swap data to and from the har d disk.

access ti me

Enhanc ed IDE

transfer rate

and

. These hard disks are

) affects

3

NOTE: See your computer and SCSI adapter board manuals or contact
your computer vendor if you have any qu esti ons about your computer’s
configuration or capabilities.

The SCSI Ada pte r Board

You can operate the CD-Writer in SCSI mode if a SCSI-2 adapter
board and its d ri vers have been installed in your compute r. The
SCSI adapter boar d ca n connect multiple de vices to one
expansion slot. This grou p of devic e s is called SCSI chain.

The CD-Writer can be connected to its own SCSI adapter board
(the most reliable method), or it can form a SCSI chain with other
devices. However, you
you are using the CD-Writer. (You can, of course, run the hard
driv e at the s a me tim e as the CD -Writer.)

should not run

these other devices while

4

The SCSI Adapter Board

During the write process, a constant stream o f data m ust re ach
the CD-Writer. If other devices are running on the same board at
the same tim e, thi s stre am could be interrupted. An inte rr u p tio n
could cause a buffer underrun, making the current session on the
CD unreadable.

The CD-Writer is compatible with most SCSI adapter boards
currently on the market. It was tested extensively with the
follow in g board s:

Driver software

Brand/Model

Adaptec AHA-2940C EZ-SCSI 4.0C [phone]
Adaptec AHA-2920C EZ-SCSI 4.0C [phone]
Adaptec AHA-1542CP EZ-SCSI 4.0C [phone] "
AdvanSys 5140C [phone]

version required

Company
phone number

Worl d Wide Web
Address

http://
www.adaptec.com
"

http:/ /
www.advans y s. co m

NOTE : The drive r sof twa re for your SCS I bo ard mu s t be able to s up port
multisession and audio CDs.

Contact the manufac turer of your SCSI adapter board if you have
any questions about its capa bilities.

Chapter 2:

Connecting the CD-Writer

This section describes how to connect the CD-Writer to your
computer . It shows yo u:

1. The CD-Writer’s back panel

2. How to prepare for operating in SCSI mode

3. How to connect the CD-Writer to your computer

4. How to mo v e the CD-Writer from one compu te r to th e next

5. How switch from SCSI mode of operation to parallel mode

NOTE: To connect this device properly, you will need to know about
your computer hardware. See the manual that came with your computer
if you need more information than what is provided here.

5

6

CD-Writer Back Panel

CD- Wri te r Back Pane l

The drawing belo w illustrates the back panel o f the CD-Writer.

SCSI ID

Power connector

Termination switch

Audio connect or

High-density
SC SI connec tors

Prep a r i ng to Op er ate in S C SI Mod e

The CD-Wri ter is con n ect ed to a SCSI-2 a d apte r boa r d ins i de you r
computer. You can connect the CD-Writ e r t o its own SC S I
adapter board or add it to a chain of other devices also connected
to the s a me SCSI adapte r boar d.

The SCSI ID a n d term i n ation settings on the CD-Writer ide n tif y
its place in a SCSI chain. If the CD-Writer is part of a chai n, you
must be sure that its SCSI ID is not the same as the ID of another
devi ce on the cha i n. ( T his i s ca l le d a ha rdwa r e con fl ict .) You mu st
also be sure tha t its t ermination is set co rre ctly.

If y o u conn e c t th e CD - W r i ter to i t s o w n SC S I a d a p ter b oa r d, t h e re
will be no conf licts with othe r devic es. The CD-Writer’s
termination s etti n g sh ould be o n .

Preparing to Operate in SCSI Mode

To prepare your SCSI adapter board:

1. Make sure that your SCSI adapter board is terminat e d or
unterminated as necess ary according to your system’s
configurat ion. (See your S CSI adapter board’s installation guide
for inform ation about changing the termination sett ings.)

2. Make sure that your SCSI adapter board is properly installed
according to the d ir e ct ions in its installation guide.

3. Make sure that the driver software that came with your adapter
board has bee n installed ac cor ding to the direct ions in its
installat ion guide.

Pr epa ri n g the CD - Wri ter

The C D-Wri ter’s default s etti n gs are:

SCSI ID: 4

■

Termination: On

■

1. Select a unique SCSI ID number for the CD-Writer, from 0 to 6.
Make sure this numb e r is not the same as another device on th e
same SCSI adapter board.

7

2. Change the SCSI ID setting on the back panel. Use a pen to press
the buttons on the top or bottom of the SCSI ID switch. The
address setting will roll forward or backward, depending on the
button you press.

Pre ss button s h e re to roll
th e s e tting

8

Connecting the CD-Writer

3. On the back of the CD-Writer, make sure the termination switch
is set corr ectly fo r your configura ti on.

On

Off

NOTE : I f in tern al devi ces a re c onn ecte d to you r SCSI ad apt er b oar d an d
the CD-Writer is first external device connected to it, you may also need
to turn the termination on your SCSI adapter board to Off. See the
manual that came with your SCSI adapter board for more information.

Connecti n g the CD -W ri ter

Follo w thes e st eps to co n n e ct the CD-Writer to y our co mputer.

NOTE: You can leave your computer on or turn it off when connecting
the CD -Writer .

: CD-Writer is at the end of the SCSI chain.

CD-Writer is the only device on the SCSI adapter board.
No oth er SC S I de v ice i s con necte d to th e ba ck o f the
CD-Writer.

:CD-Writer is in the middle of a SCSI chain.

Anoth e r SCS I devi ce i s con n ec ted to the back o f the
CD-Writer.

1. Atta ch the SCS I co n nec tor o n th e data cabl e to one of the p orts
on the back of the CD-Writer. It does not matter which port you
use.

Press the clips on the sides of the connector as you attach it. Then
release the clips, making sure that the cable is attached securely.

Connecting the CD-Writer

High-density
SC SI connec tors

High-density
SC SI connec tor

Pre ss cli p s here

2. Connec t the other high-density SCSI connector to the SCSI
connector on your computer. (You will need an adapter if your
computer has a low-density SCSI connector.).

9

SCSI port

High-density
SC SI connector

(Press c lip s)

Attach another SCSI
device here (optional)
(Make sure termination
is s e t correc tly)

3. If you have a sound board, connect the audio cable to the audio
connector on the back of the CD-Writer. (This cable is optional.)

10

Connecting the CD-Writer

The audio cable is used only for listening to music CDs through
your computer’s sound system. If you do not have a sound board,
yo u can h ear mus ic CDs thr ough speak ers or earphones attached
to the front of t h e CD-W riter.

NOTE: When the CD-Writer records music or data, it uses the data
cab le, not the au di o cable.

LI NE IN co n ne cto r on
sound boa rd (Your sou nd
board may be l a be led
dif ferentl y)

Audio connecto r

Au d io cab le
(opt io nal)

4. Connect the other end of the audio cable to a LINE IN audio
connector on the back of your computer. (Your sound board may
be labeled diff e rently .)

If the c onnecto r type on you r c omputer does n ot matc h the c abl e,
you will need to purchase an adapter from your local electronics
store.