HP Surestore 660ex User Manual

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HP SureStore

660ex / 1200ex

Optical Jukebox

User’s Guide

Edition 1

HP Part No. C1104-90015

Printed in: Greeley, CO USA

© Copyright February 1998

Notice

This document contains information that is protected by copyright. All rights are reserved. No part of this docume nt ma y be p hotoc opied, r eproduced , or transl ated to another language without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this printed material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

© Copyright February 1998

Printing History

New editions of this manual incorporate all material updated since the previous edition. The manual printing date and part number indicate the current edition. The printing date changes when a new edition is printed. (Minor corrections and updates incorporated at reprint do not change thi s date .)

Part number C1104-90015 Edition 1 February 1998

Typographical Conventions

The following typographical conventions are used in this manual: Emphasis: Denotes important information.

Keycap: Keys on the libr ary.

Computer Output: Information displayed in the display window an d screen menu items that you can select.

WARNING Warnings call attention to a procedure or practice that could result in personal

injury if not correctly performed. Do not proceed until you fully understand an meet the required conditions.

CAUTION Cautions call attention to an operating procedure or practice that could damage the

product if not correctly performed. Do not proceed until understanding and meeting these required conditions.

NOTE Notes provide information that can be helpful in u nderstanding the operation of the

product.

iii

In This Manual

This user’s guide includes: Chapter 1 set-up information for the HP SureStore Optical 80ex optical

jukebox Chapter 2 information about choosing and using optical disks Chapter 3 features description, operating instruct ions, and troubl eshooting

information Appendix A supplies and customer support Appendix B operating this jukebox on a SCSI bus Appendix C safety and regulatory information Glossary of Terms Index

Contents

1. Setting Up the Jukebox

Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

What you need to set up the jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Components Needed for Operation of This Jukebox . . . . . . . . . . . . . . . . 1-3

Identifying Right-Side Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Connecting the SCSI Cables to the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Choosing Your cabling Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Connecting a 4- or 6-Drive Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Removing the Customer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic

SCSI Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Removing the Customer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained,

LUN Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

Removing the Customer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Connecting the Jukebox With Other SCSI Peripherals . . . . . . . . . . . . . . . . . . . . 1-16

Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Configuring Write Verify. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Installing the Wheel Chocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

Moving or Shipping the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Moving the Jukebox a Short Distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20

Shipping the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

2. Using Optical Disks

Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Using Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Choosing an Optical Disk Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Contents

Labeling an Optical Disk Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Write-Protecting an Optical Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Caring for Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Cleaning Disks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

3. Operating the Jukebox

Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Using Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Understanding Display Window Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Top Level Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Second Level Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading a Disk into the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Ejecting a Disk From the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Entering the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Changing the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Setting the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Setting the LUN Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Viewing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Changing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Setting an Operating Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Retrieving Log History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Running an Internal Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Using Online Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

Contents

A. Supplies and Customer Support

Overview of This Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

Hewlett-Packard Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7

Faxback Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8

Electronic Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9

On-line Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9

AccessHP and Support on the World Wide Web. . . . . . . . . . . . . . . . . . . . .A-10

Telephone Support During Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-10

US - America’s Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . .A-10

Europe - European Customer Support Center . . . . . . . . . . . . . . . . . . . . . . .A-11

English language support from other European countries:. . . . . . . . . . . . . .A-11

Asia-Pacific - HP Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . .A-11

Elsewhere in the World to the US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12

Telephone Support After Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12

North and South America and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12

Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12

Elsewhere in the World. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13

Additional Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13

HP Reseller Locator Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-14

B. Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

The SCSI Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

Initiators and Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

LUN Addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3

Transfer Rates on the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

vii

Contents

Single-ended and Differential Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5

The SCSI Bus and This Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7

Adding Devices to the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When

Using LUN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12

C. Safety and Regulatory In formation

Overview of this Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2

CDRH Regulations (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3

EC Radio Frequency Interference Statement (Europe Only) . . . . . . . . . . . . . . . .C-4

United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . . . . . . . . . . . .C-5

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-6

Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-7

English Translation of German Sound Emission Directive. . . . . . . . . . . . . . . .C-7

Turvallisuusyhteenveto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8

Laserturvallisuus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8

Huolto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8

English Translation of Finland Regulatory Information . . . . . . . . . . . . . . . . . . . .C-9

Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-10

Glossary

Index

viii

Figures

Figure 1-1 . Right-Side Panel Features — 10-Drive Jukebox Shown . . . . . . . . . 1-4

Figure 1-2 . Connecting a 4- or 6-Drive Jukebox . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Figure 1-3 . Connecting a 10-Drive Jukebox, Two Host Adapters, Basic SCSI

Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Figure 1-4 . Connecting a 10-Drive Jukebox, One Host Adapter,

Bus 1 and 2 Daisy-Chained, LUN Addressing . . . . . . . . . . . . . . . 1-15

Figure 1-5 . Installing the Wheel Chocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

Figure 2-1 . Recommended Placement of Cartridge Labels . . . . . . . . . . . . . . . . . 2-4

Figure 2-2 . Write-Protect Button Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Figure 3-1 . The Jukebox Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Figure 3-2 . Jukebox Display Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Figure 3-3 . Loading a Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Figure B-1 . Single-ended and Differential Interfaces on This Jukebox . . . . . . . .B-7

Figure B-2 . Four or Six Drives, One Host Adapter, Basic SCSI Addressing. . .B-15

Figure B-3 . 10 Drives, Two Host Adapters, Basic SCSI Addressing. . . . . . . . .B-16

Figure B-4 . Ten Drives, One Host Adapter, LUN Addressing,

Controller/Drives Use Same IDs . . . . . . . . . . . . . . . . . . . . . . . . . .B-17

Figure B-5 . Ten Drives, One Host Adapter, LUN Addressing,

Controller/Drives Use Different IDs . . . . . . . . . . . . . . . . . . . . . . .B-18

Figures

Tables

Table 1-1. Maximum SCSI External Cable Lengths (Assuming no devices

internal to the host computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Table 3-1. Configuration Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Table 3-2. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Table 3-3. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Table 3-4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

Table A-1. Basic Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

Table B-1. Default SCSI and LUN Setings in 4- and 6-Drive Jukeboxes. . . . . .B-12

Table B-2. Default SCSI and LUN Settings in the 10-Drive Jukebox . . . . . . . .B-13

Table B-3. LUN Mapping of a 10-Drive Jukebox if “DRVs BUS 1” ID

is Changed to an ID Different Than the Jukebox Controller

(IDs used are examples) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-14

Table B-4. Possible Additional SCSI Addresses Available. . . . . . . . . . . . . . . . .B-19

Tables

xii

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

1 Setting Up the Jukebox

Setting Up the Jukebox

Overview of This Chapter

This chapter gives information about the following topics:

• right side panel features connecting SCSI and power cords

• moving or shipping the jukebox

• connecting SCSI and power cords

What you need to set up the jukebox

Items included with the jukebox:

• power cord

• single-ended and differential SCSI terminators

- one of each included in a 4- or 6-drive jukebox

- two of each included in a 10-drive jukebox

- this guide

Items needed but not included with the jukebox:

• SCSI cable with either a high-density 50-pin (Micro D) or high-density 68-pin (Micro D) connector depending on whether a single-ended or differential interface is used

• single-ended or differential SCSI host adapter with at least one available address. If you have a 10-drive jukebox you may choose to use two adapters.

• application software that supports this type of jukebox

1-2 Chapter 1

Setting Up the Jukebox

System Components Needed for Operation of This Jukebox

This jukebox requires application software to operate it as a single storage device composed of multiple SCSI devices. Consult with your sales representative to chose the application software you need.

Standard Configuration

The following list is a hierarchy of the system components needed to operate this jukebox in a standard configuration.

• Host computer CPU

• Operating system

• Optical jukebox application software

• Jukebox SCSI drivers (may be included in optical jukebox application software above)

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

• Jukebox

High-Availability Configuration

The following list is a hierarchy of the system components needed to operate this jukebox in a high-availability configuration. Consult with your high-availability vendor for installation and configuration.

• Host computer CPUs (two host computers)

• Operating sy stems (on two host computers)

• High-availability application software (links both host computers)

• Optical jukebox application software (on both host computers)

• Jukebox SCSI drivers (may be included in optical jukebox application software above)

• Jukebox

Chapter 1 1- 3

Setting Up the Jukebox

Identifying Right-Side Panel Features

Figure 1-1 Right-Side Panel Features — 10-Drive Jukebox Shown

1-4 Chapter 1

Setting Up the Jukebox

Identifying Right-Side Panel Features

The numbers below corres pond to the numbe rs in Figure 1-1 on the previ ous page

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

1 Active bus

indicator

2 SCSI interface

selection switch

3 SCSI ports Used for connecting SCSI cables to the interface board.

4 Power cord strain

relief clip

5 Product serial

number label

6 Access panel and

mounting screws

Lit when the SCSI bus is active. There is an indicator for each single-ended and each differential interface in the jukebox.

Used to select either a single-ended or differential SCSI interface on the SCSI interface board.

In 4- or 6-drive jukeboxes, there is one interface board. In 10-drive jukeboxes, there are two interface boards, designated Bus 1 and Bus 2. The interface selection switch must be set individually for each board

The interface board has two types of interface; single-ended and differential. Each type of interface has two ports

Used to route the power cord away from other connectors and provide strain relief for the power cord connection.

Needed for service calls. Write down your jukebox serial number before you call your service representative.

Panel that covers the interface and power connection components. The panel is secured by two screws on the lower corners. (See the following note.)

Continued on the next page

7 Cable access hole Used to pass SCSI and power cables through to the

inside of the jukebox.

8 Power switch The power switch is under the panel but can be operated

through the hole in the panel. Turns power ON and OFF to the jukebox.

9 Power receptacle Receptacle for the jukebox power cord. Located on the

bottom of the po w er distribution assembly.

Chapter 1 1- 5

Setting Up the Jukebox

Identifying Right-Side Panel Features

NOTE Two screws secure the customer access panel to the side of juk ebox during shipment

from the factory. These screws are removed during unpacking but should be replaced after installation is complete. If the jukebox is ever r eshipped, these screws must be in place to properly secure the access panel.

1-6 Chapter 1

Setting Up the Jukebox

Connecting the SCSI Cables to the Jukebox

In all configurations, the following cabling capabilities apply :

Interface types available Single-ended or differential SCSI, selected by

the interface selection switch on each interface card

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

Number of interface cards available

Number of hosts This jukebox may be used in high availability

The maximum cable length you have available for con nection to your h ost computer system or other devices depends on which interface type you select. The following table lists the maximum SCSI bus len gths available to you.

Table 1-1 Maximum SCSI External Cable Lengths (Assuming no devices internal to t he

host computer)

Interface Type Maximum External Cable Length

Single-Ended SCSI

(50-pin high-density connector)

Differential SCSI

(68-pin high-density connector)

NOTE Hewlett-Packard recommends that you use SCSI cables with thumbscrew

connectors. Clip type cables may be used if you first remove the mounted thumbscrew studs with a flat blade screwdriver. If the thumbscrew studs are not removed, interference between the cable and the studs may result.

One card in 4- and 6-drive models, two cards in 10-drive models

environments. High availability environments can be complex and are not described in this guide. Consult with your high-availability vendor for installatio n and configuration.

3 meters (9.8 feet)

25 meters (82.0 feet)

Chapter 1 1- 7

Setting Up the Jukebox

Choosing Your cabling Configuration

Pick the configuration that applies to your plans below. You will be shown the page for the proper procedures.

See page

Standard Configuration

• The only peripheral on a bus ... and the jukebox has 4 or 6 drives 1-9 ... and the jukebox has 10 drives and you are using two

host adapters

... and the jukebox has 10 drives and you are using one

host adapter

• The jukebox will share a bus with other devices 1-16

1-12

1-14

High Availability configuration

• Consult with your high-availability vendor —

1-8 Chapter 1

Setting Up the Jukebox

Connecting a 4- or 6-Drive Jukebox

CAUTION Make sure that all peripheral devices connected to the host computer have been

properly shut down. If the host computer is connected to a network, check with the system administrator before switching off power.

Removing the Customer Access Panel

1. Switch off power to the host computer before you connect the jukebox

NOTE The jukebox ships from the factory with two screws securing the bottom of the

customer access panel to the side of the jukebox. These screws are removed during the process of unpacking and removing the jukebox from the shipping pallet.

These screws may not have been replaced. It is a good idea to use the screws to secure the access panel to the jukebox since

they must be in place if the jukebox is ever reshipped.

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

If you have to replace these screws, they are 6/32 x .437.

2. Remove the customer access panel by pulling on the bottom of the panel and then lifting it off (see Figure 1-1). (If screws are installed, use a flatblade screwdriver or T-15 Torx driver.)

Chapter 1 1- 9

Setting Up the Jukebox

Connecting a 4- or 6-Drive Jukebox

Refer to the following diagram in the next steps.

3. Select single-ended (“A”) or differential (“B”) interface using the SCSI interface selection switch (see the arrow on the diagram ).

The diagram shows connecting a cable to the differential (“B”) interface.

4. Connect a cable between your host computer and either port of the jukebox SCSI connectors of your selected interface type (the example diagram shows using the “B2” port on the differential interface).

Route the cable through the slot at the bottom of the right side (“C”).

5. Plug a SCSI terminator into the unused SCSI port of interface type you chose (the example diagram shows the terminator at “B1” because “B2” was used for the cable ).

If you are using the differential interface, use a 68-pin high-density terminator. If you are using the single-ended interface, use a 50-pin high-density active terminator.

Figure 1-2 Connecting a 4- or 6-Drive Jukebox

6. Plug a SCSI terminator into one of the SCSI ports on the unused interface. Only one terminator is necessary on an unused interface.

The example diagram shows the terminator on the single-ended interface connector “A2” but the terminator could have been placed on “A1”.

Use an active terminator if you are terminating a single-ended interface.

1-10 Chapter 1

Setting Up the Jukebox

Connecting a 4- or 6-Drive Jukebox

If you are terminating a differential interface, use a 68-pin high-density terminator. If you are terminating a single-ended interface, use a 50-pin high-density active terminator.

7. To continue with the installation, go to “Connecting Power” in this Chapter.

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

Chapter 1 1-11

Setting Up the Jukebox

Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic SCSI Addressing

CAUTION Make sure that all peripheral devices connected to the host computer have been

properly shut down. If the host computer is connected to a network, check with the system administrator before switching off power.

Removing the Customer Access Panel

1. Switch off power to the host computer before you connect the jukebox.

NOTE The jukebox ships from the factory with two screws securing the bottom of the

customer access panel to the side of the jukebox. These screws are removed during the process of unpacking and removing the jukebox from the shipping pallet.

These screws may not have been replaced. It is a good idea to use the screws to secure the access panel to the jukebox since

they must be in place if the jukebox is ever reshipped.

If you have to replace these screws, they are 6/32 x .437.

Refer to the following diagram in the next steps.

2. Select single-ended (“A”) or differential (“B”) interface using the SCSI interface selection switch (see the arrow on the diagram ).

The diagram shows connecting a cable to the differential (“B”) interface.

3. Connect cables between the two host adapters on your host computer and two SCSI interfaces on the interface module.

You can connect the two cables to two interfaces of the same type of different types (single-ended or differential). If you use two different types of interface, check that your jukebox application software supports this.

The diagram shows cable connections to the differential SCSI interface on both interface cards at “B2.” One cable is connected to Bus 1 and the other cable is connected to Bus 2.

Route the cables through the slot at the bottom of the right side (C).

1-12 Chapter 1

Setting Up the Jukebox

Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host

Adapters, Basic SCSI Addressing

4. Remove the customer access panel by pulling on the bottom of the panel and then lifting it off (see Figure 1-1). (If screws are installed, use a flatblade screwdriver or T-15 Torx driver.)

Figure 1-3 Connecting a 10-Drive Jukebox, Two Host Adapters, Basic SCSI Addressing

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

5. Plug a SCSI terminator into the unused SCSI connector of interface type you chose (the example diagram shows terminators for the two differential interfaces

placed on the “B1” port for each interface ). If you are using the differential interface, use a 68-pin high-density terminator.

If you are using the single-ended interface, use a 50-pin high-density terminator.

6. Plug a SCSI terminator into one of SCSI ports on each unused interface (the example diagram shows the terminators on the single-ended port at “A2” for both interfaces). The terminators can be placed on either port of the unused interface.

Use a 50-pin high-density terminator for the single-ended interface or a 68-pin terminator for the differential interface.

7. To continue with the installation, go to “Co nnecting Power” in this Chapter.

Chapter 1 1-13

Setting Up the Jukebox

Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing

CAUTION Make sure that all peripheral devices connected to the host computer have been

properly shut down. If the host computer is connected to a network, check with the system administrator before switching off power.

Removing the Customer Access Panel

1. Switch off power to the host computer before you connect the jukebox.

NOTE The jukebox ships from the factory with two screws securing the bottom of the

customer access panel to the side of the jukebox. These screws are removed during the process of unpacking and removing the jukebox from the shipping pallet.

These screws may not have been replaced. It is a good idea to use the screws to secure the access panel to the jukebox since

they must be in place if the jukebox is ever reshipped.

If you have to replace these screws, they are 6/32 x .437.

2. Remove the customer access panel by pulling on the bottom of the panel and then lifting it off (see Figure 1-1). (If screws are installed, use a flatblade screwdriver or T-15 Torx driver.)

Refer to the following diagram in the notes steps.

3. Select single-ended (“A”) or differential (“B”) interface using the SCSI interface selection switch (see the arrow on the diagram ).

The diagram shows connecting the host computer cable to a differential interface port (“B3”). This connection is on the rear interface card so it is Bus 2.

Route the cable through the slot at the bottom of the right side.

Connect a short cable between the interface card you have chosen to the

other Bus (the example diagram shows a cable (“B2”) between the second Bus 2 port over to a differential port on Bus 1).

1-14 Chapter 1

Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2

Daisy-Chained, LUN Addressing

Figure 1-4 Connecting a 10-Drive Jukebox, One Host Adapter,

Bus 1 and 2 Daisy-Chained, LUN Addressing

Setting Up the Jukebox

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

Terminate the daisy-chained bus by plugging a terminator into the

unused port of the second interface (the diagram show the terminator in

port “B1”). In this example you would use a 68-pin differential terminator in “B1.”

A differential interface port uses a 68-pin high-density terminator. A single-ended interface port uses a 50-pin high-density terminator.

The same cabling can be done using the single-ended ports.

CAUTION Do not daisy-chain between single-ended and differential interfaces.

Plug a SCSI terminator into one of SCSI ports on each unused interface

(the example diagram shows the terminators on the single-ended port at “A2” for both interface s). The termi nators ca n be placed on either port of the unused interface.

Use a 50-pin high-d ensity acti ve termin ator for the single-end ed interfac e or a 68-pin terminator for the differential interface.

7. To continue with the installation, g o to “Connecting Power” in this Chapter.

Chapter 1 1-15

Setting Up the Jukebox

Connecting the Jukebox With Other SCSI Peripherals

NOTE Operating this jukebox with other peripherals on the same bus is supported, but not

recommended.

In most circumstances, the recommended configuration for this jukebox is as the only device on a SCSI bus. However, your use of t he jukebox may be such t hat other devices could be connected to the bus without a loss of performance.

It is possible to connect this jukebo x on a bus with additional peripherals in man y different ways (depending on your model):

• a 4- or 6-drive ju kebo x using basic SCSI add res sing or Logical Unit Numberi ng (LUN) addressing

• a 10-drive jukebox with one host adapter and with LUN addressing, daisy-chaining Bus 1 and Bus 2 together or a 10-drive jukebox using two host adapters, LUN addressing, a nd using both BUS 1 and Bus 2 interfaces

• a 10-drive jukebox with two host adapters and using LUN addressing

There are many issues that must be considered when connecting other devices on a bus with this jukebox, including the following:

• how the jukebox is used; archiving, backup, near-line storage. What performance must be maintained

• how the additional peripheral will be used. How much demand will it place on the bus

• whether you will be mixing “wide” and “narrow” devices on the bus.

• whether you are using both internal and external segments on your SCSI host adapter

• whether your bus is single-ended or differential

NOTE Appendix B provides a brief overview of SCSI and the issues you must consider

when placing other peripherals on the same bus with this jukebox. More extensive information and frequently asked questions are at the web site: www.hp.com/isgsupport/optical/index.html

1-16 Chapter 1

Connecting Power

1. Ensure that the power switch on the jukebox is OFF (“5” on Figure 1-1)

NOTE Use the power cord shipped with the jukebox.

2. Route the power cord through the strai n rel ief cl i p ( “4” o n Fi gur e 1-1 ) and close

the clip snugly around the cord.

3. Plug the socket end of the power cord into the power port on bottom of the power distribution assembly ( “9” on Figure 1-1).

4. Continue to route the power cable down, through the long cable slot at the bottom of the jukebox right side panel, and out through the cable access hole at the lower left rear of the jukebox (“7” on Figure 1-1).

5. Plug the other end of the power cord into a three-hole grounded outlet.

6. Press the power switch ON (“8” on Figure 1-1)

Setting Up the Jukebox

Connecting Power

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

When power is applied, TESTING and NOT READY alternately display. Once the poweron test completes (approximately 1.5 minutes), READY displays.

NOTE If DEVICE FAILED displays. See “Troubleshooting” in Chapter 3 for

troubleshooting pro cedu res.

7. Refer to Chapter 3, “Operati ng th e Jukeb ox” for instr uctions on s ettin g the S CSI addresses, loading optical di sks into the jukebox, setting a password, etc.

NOTE Continue on to “Configuring Write Verify” on the next page.

Chapter 1 1-17

Setting Up the Jukebox

Configuring Write Verify

The write verify configuration ensures that data is written reliably to an optical disk. The jukebox ships with write verify enabled. Many software applications also default to this method of writing.

Writing data on a magneto-optical disk requires two passes. The first pass erases the data in the sector to which data will be written. The second pass writes new d ata to that sector.

When write verify is configured to ON, an additional pass is made over the sector. This third pass verifies that all data is written correctl y to the sector. To add to the reliability of your data, Hewlett-Packard recommends that you maintain the default ON setting for write verify. Note that when write verify is ON, write operations take more time.

If you choose to change t he write verify con figu ration to OFF, refer to “C onfig uring Operating Configurations” in Chapter 3.

NOTE Continue on to “Installing the Wheel Chocks ” on the next page..

1-18 Chapter 1

Setting Up the Jukebox

Installing the Wheel Chocks

WARNING This jukebox rolls easily and could cause injury or damage if allowed to move

unintentionally. Four wheel chocks are provided to stabilize the jukebox in position. Install the

wheel chocks after the jukebox is moved to its operating position and all cables are in place.

Figure 1-5 Installing the Wheel Chocks

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

1. After all cables and panels are mounted, roll the unit to its final positio n.

2. Spread the chock apart slightly and slide it around the bottom of the wheel as shown on the left side of the figure above.

3. Repeat Step 2 for the remaining three wheels.

NOTE This is the last step in the physical installation.

Chapter 1 1-19

Setting Up the Jukebox

Moving or Shipping the Jukebox

Refer to the following two sections if you want to move or ship the optical jukebox. If you want to move the jukebox a short distance, such as to another office or to

another floor in your building, see “Moving the Jukebox a Short Distance.” If you want to ship the jukebox to another location, see “Shipping the Jukebox.”

Moving the Jukebox a Short Distance

1. If you will be removing th e disks from the jukebox, follow your jukebox application software in st ru ctions for unmounting, ej ect ing , and lab e lin g d isks t o ensure that the jukebox can be brought online again easily.

Ensure that there are no disks in the drives. If you will be manually ejecting disks, refer to “Ejecting an Optical Disk From

the Jukebox” in Chapter 3.

CAUTION Failure to eject a disk from t he optical drive pri or to m oving the jukebox coul d result

in damage to the optical drive mechanism.

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

Do not turn off power to the jukebox until you are sure the SCSI bus is inactive. Removing power from a SCSI peripheral when the bus is active can result in data loss and/or indeterminate bus states. Check your host system manuals for information about checking the SCSI bus status. If your computer is connected to a LAN, be sure to check with your system administrator before turning off power to the jukebox.

2. Switch jukebox power OFF (“8” on Figure 1-1).

3. Remove the right side lower access panel by pulling on the bottom of the panel and then lifting it off (see “6” Figure 1-1).

If screws are installed on the bottom corners of the panel, use a flatblade screwdriver or T-15 Torx driver to remove the screws.

4. Remove the power cord and the SCSI cable connections.

5. Loosen the 1/2-inch nut securing the leveler feet and screw the feet up to raise them away from the floor.

1-20 Chapter 1

Setting Up the Jukebox

Moving or Shipping the Jukebox

6. Remove the chocks from the four castor wheels on the bottom of the jukebox (Figure 1-5).

WARNING Push the jukebox only fr om the right or left sides (s ee Fi gure 1 -1). Pushing the

jukebox from either the front or back sides could result in the jukebox tipping over if a wheel catches on an obstacle.

7. Carefully move the jukebox to its new destination.

8. Set up the jukebox at its new location. Refer to the cabling and addressing information in the beginning of this chapter if necessary.

9. Lower the leveler feet and tighten the 1/2-inch nut on each foot.

10. Place the wheel chocks around the four caster wheels (Figure 1-5).

11. Bring the jukebox online according to your system’s requirements.

Shipping the Jukebox

1. Follow your jukebox ap plication software instructions for unmounting and ejecting disks.

Chapter 1: Setting

up the Disk Drive

Setting Up the

Jukebox

Ensure that there are no disks in the drives. If you will be manually ejecting disks, refer to “Ejecting a Disk From the

Jukebox in Chapter 3.

CAUTION Failure to eject a disk from t he optical drive pri or to m oving the jukebox coul d result

in damage to the optical drive mechanism. Failure to remove all disks from the storage slots in the jukebox could result in

damage to the jukebox.

2. Follow your jukebox application’s instructions for labeling the disks according to what you will be doing with the disks (example: archiving, moving them to another jukebox, etc.).

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

Chapter 1 1-21

Setting Up the Jukebox

Moving or Shipping the Jukebox

3. Switch jukebox power OFF (“8” on Figure 1-1).

4. Remove the right side lower access panel by pulling on the bottom of the panel and then lifting it off (“6” Figure 1-1).

If screws are installed on the bottom corners of the panel, use a flatblade screwdriver or T-15 Torx driver to remove the screws.

5. Remove the power cord and the SCSI cable connections.

6. Loosen the 1/2-inch nut securing each leveler foot and screw the four feet up to raise them away from the floor.

7. Remove the chocks from the four caster wheels on the bottom of the jukebox.

WARNING Push the jukebox only f r om th e righ t or lef t s i des (see Fi gu re 1 -1). Pu shi n g the

jukebox from either the front or back sides could result in the jukebox tipping over if a wheel catches on an obstacle.

8. Repackage the jukebox in the same way it was received

NOTE Your service representative can provide assistance or advise you on how to best

repackage and ship your jukebox

1-22 Chapter 1

Optical Disks

Using

2 Using Optical Disks

Using Optica l Disks

Overview of This Chapter

Using Optical Disks

The optical disks that you use with your jukebox are an integral part of the storage process. This chapter provides information on the follo wing topics:

• choosing an optical disk type

• labeling optical disks

• write-protecting optical disks

• caring for optical disks

NOTE The optical cartridges used in this jukebox are a critical part of reliable data storage.

Optical cartridges consist of an opto-magnetic medium and mechanical components. Consistent quality of opto-magnetic media ensu res correct “writes” and “reads.” The quality and fit of the mechanical components of the cartridge affect accurate, smooth handling of the cartridge by jukebox robotics. A failure of the mechanical components of a cartridge could damage the mechanism of an optical drive.

CAUTION Use only HP-qualified media cartridges in this jukebox. Use of n on- HP-qualified

optical cartridges could damage an optical drive and void the warranty of that drive.

NOTE A list of Hewlett-Packard optical media cartridges is in Table A-1 of Appendix A.

If you are not using HP media, please refer to the list of HP-qualified manufacturers on the website:

www.hp.com/isgsupport/optical/index.html

2-2 Chapter 2

Using Optical Disks

Choosing an Optical Disk Type

Two disk types are avai la ble fo r us e i n t he ju kebox: rewritable disk s an d wri t e-o nce disks.

To choose which type of disks to use, consider these points:

• Rewritable optical disks--data can be repeatedly written and erased.

• Write-Once optical disks--data can be written only once, and the data cannot be altered or erased. If you have a need for data security an d audit tr ails, write-once disks may be a good disk choice.

• Both rewritable and write-once disks come in three sector sizes: 2,048 bytes/sector, 1,024 bytes/sector, and 512 bytes/sector. The sector size you choose depends upon what type of operating system you have in your host computer and which software package you use to manage files stored on the jukebox.

NOTE Do not use write-once disks in a computer system that does not support write-once

disks. Check that your jukebox application software supports write-once disks.

Optical Disks

Using

Chapter 2 2-3

Using Optica l Disks

Labeling an Optical Disk Cartridge

Make it a practice to label your optical disk cartridges. You are provided adhesive labels with each disk for this purpose. Here are some suggestions for labeling:

NOTE Your jukebox application software may label your optical disk slot locations

differently. Use your application to check disk lo cations prior to labeling the disks.

• storage slot location (1, 2, 3, ... )

• date of format or initialization

• disk owner (group, department, etc.)

• storage purpose (backup, old version of operating system, etc.) HP recommends using end labels as shown in Figure 2-1. End labels reduce the

chance of label material interfering with the cartridge shutter and causing a drive to jam.

CAUTION Labels used in the vicinity of the shutter may cause the drive to jam if the label is

installed incorrectly or if portions of the label lift off because of wear. If a drive jams because the label interferes with the shutter, a service call may be necessary.

Figure 2-1 Recommended Placement of Cartridge Labels

2-4 Chapter 2

Using Optical Disks

Write-Protecting an Optical Disk

Each side of an optical disk can be write-protected by sliding the write-protect button in the direction of the arrow on the cartridge (see Figure 2-2).

With rewritable optical disks, write-protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk.

With write-once optical disks, existing files cannot be altered or erased regardless of whether or not the write-protect button has been set. However, setting the button to write-protect prevents writing additional files to the disk.

Figure 2-2 Write-Protect Button Location

Optical Disks

Using

Chapter 2 2-5

Using Optica l Disks

Caring for Optical Disks

Follow these guidelines to ensure that your optical disks remain in good condition:

• Do not expose disks to extreme magnetic fields.

• Do not expose disks to dust particles.

• Do not expose disks to extreme temperatures or extreme humidity.

• Do not drop the disks.

• Do not open a disk's metal shutter and touch the disk surface.

• Do not take disks apart.

• Do not insert disks with loosely-attached labels into the jukebox.

• Remove old disk labels before applying new ones especially if you choose to place labels on the sides of the cartridge (near the shutter) rather than on the en d of the cartridge.

• Store disks in a clean, safe place when they are not in use.

Cleaning Disks

Normally, an optical disk does not require cleaning when used in a computer room or clean office environment. If you are in an extremely dusty environment and are experiencing difficulties reading and/or writing to a particular disk you may want to clean the disk to see if this corrects the problem.

CAUTION Be very careful when cleaning an optical disk. Abrasive particles dragged acro ss the

disk surface can damage the disk and prevent recovery of some or all of the data on the disk.

Clean a disk only with a disk cleaning kit. Follow the disk cleaning kit instructions exactly.

The order numbers for manual and automated disk cleaning kits are in Table A-1, Appendix A.

2-6 Chapter 2

3 Operating the Jukebox

Operating the

Jukebox

Operating the Jukebox

Overview of This Chapter

This chapter gives information on the following topics:

• operating the control panel

• using the selection buttons

• interpreting messages which appear in the display window

• loading optical disks into the jukebox

• ejecting optical disks from the juk e box

• entering the adm i nistration menu password

• changing the administration menu password

• setting SCSI IDs or logical unit numbers (LUNs)

• setting configurations

• retrieving performance information

• running tests (for service use)

• using online repair (for service use only)

• troubleshooting

3-2 Chapter 3

Operating the Jukebox

Operating the Control Panel

The control panel enables manual con trol of all jukebox oper ations using si x buttons and an LED display.

The SCSI IDs of the jukebox and its optical drives can be set and changed, disks may be loaded and ejected, configurations can be monitored and changed, performance information can be viewed, internal tests can be run, and the jukebox can be secured from unauthorized use.

The figure and text on the next two pages show the user controls and mailslot. The rest of the chapter describes all manual procedures available to the operator.

Operating the

Jukebox

Chapter 3 3- 3

Operating the Jukebox

Operating the Control Panel

Figure 3-1 The Jukebox Control Panel

3-4 Chapter 3

Operating the Jukebox

Operating the Control Panel

The numbers below refer to the numbers in Figure 3-1 on the previous page.

1 16-Character

Display

2 Selection

buttons

Displays status information and control panel information

Pressed to perform the following operations:

LOAD used to load disks into the jukebox mailslot EJECT used to eject disks from the jukebox mailsl ot PREV scrolls the display choice backward by one NEXT scrolls the display choice forward by one CANCEL cancels the current operation or choice ENTER selects the displayed choice

3 Activity light Lit differently to indicate the following:

• Steady Green - power is on

• Flashing Green - an optical drive is being accessed

• Amber - a fault occurred

4 Mailslot Used to load and eject optical disks

NOTE Figure 3-2 shows the jukebox menus available using the control panel selection

buttons.

Operating the

Jukebox

Chapter 3 3- 5

Operating the Jukebox

Operating the Control Panel

Figure 3-2 Jukebox Display Menu Tree

3-6 Chapter 3

Operating the Jukebox

Using Selection Buttons

Use the LOAD, EJECT, NEXT, PREV, CANCEL, and ENTER buttons to select tasks you want the jukebox to perform. When you push these buttons, the message in the display window changes. See the n e xt section for a list of messages.

Each time you push the

NEXT or PREV button, a task choice appears. (If you see an

“*” as part of the message, it indicates there is a menu beneath that choice, which you can access by pressing the

NEXT or PREV key. Holding the NEXT or PREV or button down scrolls the display

ENTER key. To display additional choices, press the

faster.)

NOTE You can get back to READY at any time by pressin g CANCEL. (You may have to

press CANCEL more than once in some cases.)

Operating the

Jukebox

Chapter 3 3- 7

Operating the Jukebox

Understanding Display Window Messages

The display window shows the op erati on s you may select. Instructions f or se lect in g or changing choices follows the explanation of the messages.

Top Level Menus

READY The jukebox is ready for operation. ADMIN * Select to access second-level choices. You must enter a security

code to access these choices.

NOTE A * indicates that there are multiple selections available for that choice currently

displayed. When a choice is flashing, press display othe r choices.

Second Level Menus

You must enter a security code before accessing these functions. See “Entering the Administration Menu Password” later in this chapter. A default password of 000 000 000 is set at the factory. You may want to change this default code to a private code to prevent unauthorized access to the jukebox. See “Changing the Administration Menu Password” in this chapter.

ENTER to select it or PREV or NEXT to

TEST * Select to run internal tests (normally, these are run by service). INFO * Select to retrieve performance information stored in the

jukebox logs.

CONFIG * Select to customize the way the jukebox functions. SCSI IDs * Select to view and/or change the SCSI IDs and logical unit

numbers (LUNs).

ONLINE REPAIR * Select to view and change drive settings for onlin e drive

replacement (used by service only)

3-8 Chapter 3

Operating the Jukebox

Understanding Display Window Messages

NOTE An “*” indicates there are multiple selections available for the displayed choice.

When a menu selection is flashing, press

PREV or NEXT to display other choices that available in that part of the menu.

ENTER to choose that selection, or press

In Figure 3-2, you can display the selections listed in boxes below the shaded choices by pressing

NEXT to scroll through the list. To perform the displayed op eration, press ENTER.

ENTER when one of the shaded choices displays. Press PREV or

Operating the

Jukebox

Chapter 3 3- 9

Operating the Jukebox

Loading a Disk into the Jukebox

NOTE Label all disks before loading them into the jukebox. (See “Labeling an Optical Disk

Cartridge” in Chapter 2 for instructions.) Some software packages require that you load and eject disks by using instructions

in the software. If you use a software package to manage files in the jukeb ox, ch eck the software documentation before proceeding with these steps.

Start with READY, LOAD * or EJECT * in the display.

1. Press

Figure 3-3 Loading a Disk

2. When the mailslot opens, insert a disk into the mailslot with Side A of th e disk

LOAD on the jukebox control panel. (If none of these messages displays,

CANCEL until READY displays.)

press

facing up. The shutter end of the disk goes in the mailslot first. When the disk is inserted, it is automatically pulled into the mailslot. An

incorrectly inserted disk is rejected, CART IN WRONG displays briefly, and then LOAD SLOT # displays. (“#” is flashing and is the number of the first available storage slot in the jukebox.)

3-10 Chapter 3

Operating the Jukebox

Loading a Disk into the Jukebox

3. If you want to select the storage slot number that shows in the display, press

LOAD or ENTER. If you want to choose a different storage slot, press NEXT or PREV until the desired slot number displays, and then press ENTER.

4. LOADING displays as the jukebox moves the disk to the slot. After the disk is loaded into the selected storage slot, the display returns to LOAD *. You may now load additional disks by inserting the disks into the mailslot and repeating step 3 until you are finished loading disks.

5. Press

CANCEL to return to the READY state.

Operating the

Jukebox

Chapter 3 3-11

Operating the Jukebox

Ejecting a Disk From the Jukebox

NOTE Some software packages require that you load and eject disks by following the

instructions in the software. If you use a software package to manage files in the jukebox, check the software documentation before proceeding with these steps.

Start with READY, LOAD * or EJECT * in the display.

1. Press

EJECT on the jukebox control panel.

2. EJECT SLOT # displays. (“#” is flashing and the number of the first storage slot in the jukebox that contains an optical disk.)

3. If you want to select the storage slot number that shows in the display, press

EJECT or ENTER. If you want to choose a different storage slot, press NEXT or PREV until the desired s lot nu mber di sp l ays and t hen pres s ENTER. (See the note

on the following page.) EJECTING displays as the jukebox moves the disk to the mailslot. When the

disk is in the mailslot, the display returns to EJECT SLOT #.

4. Remove the disk from the mailslo t. You may now eject additional disks by pressing the

EJECT or ENTER key and

then following steps 2 through 4 until you are finished ejecting disks. When the last disk is ejected, EMPTY displays briefly before returning to EJECT *.

5. Press

CANCEL to return to the READY state.

3-12 Chapter 3

Operating the Jukebox

Entering the Administration Menu Password

READY > ADMIN * > PSWD 000 000 000

A numeric password is required to access menu choices beneath the ADMIN * menu of the jukebox (see Figure 3-2). A three-part pas sword of 000-000-000 was set at the factory. Consider changing the password so that only authorized persons can access the choices under the ADMIN * menu.

NOTE Don’t forget your password. If you forget it, only your service representative can

reset the security code to the factory setting which enables you to set a new password.

Follow these steps to enter the password. If you want to change the password, go to

the next section, “Changing the Administration Menu Password.” Start with READY in the display.

1. Press

2. Press

NEXT until ADMIN * displays. ENTER. PSWD 000 000 000 displays and the first set of three zeros

flashes.

NOTE If the default password, 000 000 000, is still in effect, accept this password by

pressing

ENTER three times (once for each set of three zeros). TEST * displays

which indicates you are in the menu tree below ADMIN *. If you have set your own password into the jukebox, continue with Steps 3 to 5

below.

3. Press

4. Press

5. Press

NEXT or PREV until the first number of your password displays. Press

ENTER. The middle set of three zeros flashes.

NEXT or PREV until the second number of your password displays. Press

ENTER. The third set of three zeros flashes.

NEXT or PREV until the third number of your password displays. Press

ENTER. TEST * displays.

Operating the

Jukebox

To access menu choices under the ADMIN * menu press desired choice displays, and then press

ENTER.

NEXT or PREV or until the

Chapter 3 3-13

Operating the Jukebox

Changing the Administration Menu Password

READY > ADMIN * > PSWD 000 000 000 >CONFIG *

1. Follow the steps on the previou s p a ge to enter your password (or the default, factory-se t password 000 000 000).

2. TEST * displays. Press

3. Press

NEXT or PREV or until NEW PASSWORD displays and then press ENTER.

NEXT until CONFIG * displays, and then press ENTER.

4. NEW 000 000 000 displays and the first set of three zeros flashes. Press

NEXT or PREV until the new number you wish to assign to the first part of the

password displays and then press

5. Press

NEXT or PREV until the new number you wish to assign to the second part

of the password displays and then press

ENTER. The second set of three zeros flashes.

ENTER. The third set of three zeros

flashes.

6. Press

7. PASSWORD CHANGED displays. Press

NEXT or PREV until the new number you wish to assign to the third part of

the password displays and then press

ENTER.

CANCEL three times to return to READY

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

Do not turn off power to the jukebox until you are sure the SCSI bus is inactive. Removing power from a SCSI device when the bus is active can result in data loss and/or indeterminate bus states. Check your host system manuals for information about checking the SCSI bus status. I f your computer is connected to a LAN, be sure to check with your system administrator before turning off power to the jukebox.

8. Turn the jukebox OFF, then ON to save the password to the jukebox flash ROM.

3-14 Chapter 3

Operating the Jukebox

Setting the SCSI IDs

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B. A web site is also available for more extensive information at: www.hp.com/isgsupport/optical/index.html

First, determine if you are using basic SCSI addressing or logical unit numbering (LUN). Setting the LUN mode is explained below.

Next, either view the current SCSI IDs or proceed directly to setting IDs. The next

two procedures are “Viewing the Current SCSI IDs” and “Changing the Current SCSI IDs.”

Tables showing default SCSI IDs for basic SCSI addressing and LUN addressing are in Appendix B.

Setting the LUN Mode

READY > ADMIN * > SCSI ID’S * > CHOOSE LUN MODE *

Operating the

Jukebox

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B. A web site is also available for more extensive information at www.hp.com/isgsupport/optical/index.html.

NOTE Check your host system documentation and jukebox application software

documentation to verify that the use of LUNs is supported.

Start with READY in the display.

1. Press

2. Enter the administration password.

3. Press

4. VIEW ID’S displays. Press

Chapter 3 3-15

NEXT until ADMIN * displays and then press ENTER.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

NEXT until SCSI ID’S displays, and then press ENTER.

NEXT until CHOOSE LUN MODE * displays and

then press is blinking.

ENTER. LUN MODE ON or LUN MODE OFF displays and ON or OFF

Operating the Jukebox

Setting the SCSI IDs

5. Press NEXT to change the setting and then press ENTER. WAIT FOR UPDATE and then TURNED OFF or TURNED ON display briefly. Then SCSI ID’S displays.

You may now view the S CSI I D an d LUN num bers u sin g VIEW ID’S, or set a new SCSI ID numbe r using SET ID’S. (See the following two sections.)

Viewing the Current SCSI IDs

READY > ADMIN * > SCSI ID’S * > VIEW ID’S >

BUS 1* BUS 2*

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B. A web site is also available for more extensive information at www.hp.com/isgsupport/optical/index.html.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays, and then press ENTER.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. Press

4. VIEW ID’S displays. Press

5. BUS 1 * displays. If you want to view the IDs on Bus 1, press

NEXT until SCSI ID’S displays, and then press ENTER.

ENTER.

If you want to view the IDs on Bus 2, press then press

ENTER.

NEXT until BUS 2 * displays and

ENTER.

6. JKBX ID # LUN # or DRV # ID # LUN # displays. (JKBX ID # stands for the current ID of the jukebox controller, DRV # ID # is the current ID

setting of the displayed drive number, and “LUN #” is the current logical unit number.)

NEXT or PREV to scroll through the current SCSI IDs and LUNs.

Press

NOTE Tables in Appendix B show the default SCSI IDs and LUNs when LUN mode is

turned on.

7. Press

CANCEL twice to exit VIEW ID’S.

3-16 Chapter 3

Operating the Jukebox

Setting the SCSI IDs

Changing the Current SCSI IDs

READY > ADMIN * > SCSI ID’S * > SET ID’S *

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B. A web site is also available for more extensive information at: www.hp.com/isgsupport/optical/index.html.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays, and then press ENTER.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. Press

4. VIEW ID’S displays. Press

NEXT until SCSI ID’S displays, and then press ENTER.

NEXT until SET ID’S displays and then press

ENTER.

BUS 1 * displays. If you want to change the IDs on Bus 1, press If you want to change the IDs on Bu s 2, p ress

then press

ENTER.

NEXT until BUS 2 * displays and

ENTER.

If you are using basic SCSI addressing (LUN mode OFF):

JKBX ID # LUN # or DRV # ID # LUN # displays. (JKBX ID # stands for the current ID of the jukebox controller, LUN # is the current logical unit number, and DRV # ID # is the current ID setting for the displayed drive number.) When using basic SCSI addressing, the LUN # is always 0.

If you are using LUN addressing (LUN mode ON): JKBX BUS 1 # or DRVs BUS 1 # displays on Bus 1, or DRVs BUS 2 #

displays on Bus 2. (“#” is the current ID for the jukebox controller and drives when LUN mode is ON.)

Operating the

Jukebox

5. Press

NEXT until the setting you wish to change dis pla ys , and then press ENTER.

The # (current ID) begins flashing.

Chapter 3 3-17

Operating the Jukebox

Setting the SCSI IDs

NOTE In the next step you will choose a new ID. Review this note.

This jukebox, by default, assigns ID 6 to th e jukebox controller. When in LUN mode, the jukebox controller ID uses LUN 0 for itself and assign s the drives on Bus 1 to LUNs 1 to 4 or LUNs 1 to 6 (depending on whether you have four or six drives on Bus 1 in your model of the jukebox).The result is that there are two types of devices (controller and drives) at ID 6.

Some host computer sys tems do not al low you to assign di fferent dev ice types t o the same ID. If your host computer system does not support multiple types at the same ID and you want to use LUN mode, you must select different IDs for the jukebox controller (JKBX ID #) and the drives (DRV #).

Tables in Appendix B show jukebox default settings and an example of setting the jukebox controller and drives to different IDs (one digit apart).

If another device ID is placed between the jukebox controller and the drives, problems can result . For this reason, the jukebo x will not accept IDs for the j ukebox controller and drives that are more than one digit apart. You will receive a CONFLICT message.

6. Press

NEXT or PREV until the new ID that you want displays and then press

ENTER.

If the jukebox is set to LUN MODE ON, go to Step 8. Only one ID can be changed and the ID automatically updates when you press

7. (If using b asic SCSI address i ng - LUN mode OFF) Press displays, and t he n press

8. UPDATE or WAIT FOR UPDATE and then ID’S SAVED displays briefly.

• If the new settings do not conflict with other SCSI IDs on the bus, SCSI

ID’S displays.

• If the new settings conflict with ot her IDs on the SCSI bus,

CONFLICT-ABORTED displays briefly and then VIEW ID’S displays. Any changes entered are lost, and you must repeat steps 3 through 6 to set a new ID.

NOTE When in LUN mode:

If the new ID you choose results in the IDs for the jukebox controller and th e driv es being more than one digit apart , th e jukebox di splays CONFLICT and rejects the ID.

9. Press

CANCEL until READY displays.

ENTER.

NEXT until UPDATE

ENTER.

3-18 Chapter 3

Operating the Jukebox

Setting the SCSI IDs

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

Do not turn off power to the jukebox until you are sure the SCSI bus is inactive. Removing power from a SCSI device when the bus is active can result in data loss and/or indeterminate bus states. Check your host system manuals for information about checking the SCSI bus status. I f your computer is co nnected to a LAN, be sure to check with your system administrator before turning off power to the jukebox.

10. Turn the jukebox OFF, then ON to save the IDs to the jukebox flash ROM.

Operating the

Jukebox

Chapter 3 3-19

Operating the Jukebox

Setting an Operating Configuration

READY > ADMIN * > CONFIG *

You can set configurations to customize the way the jukebox operates. Start with READY in the display.

1. Press

NEXT until ADMIN * displays.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. TEST * displays. Press

4. Press

NEXT or PREV until the name of the con fi gur at io n yo u wis h t o s et disp lays

and then press

ENTER. (Configurations are described on the following pages.)

NEXT until CONFIG * displays, and then pr ess EN TER.

If the configuration has multiple settings, th e current set ting flashes. Otherwise, the configuration is set and a confirma tion message displays.

5. If the current configuration setting is flashing, press desired setting displays, and then press

ENTER. OPTION SAVED displays and

NEXT or PREV until the

then the configuration’s name and setting displays.

6. Press

CANCEL to return to READY.

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

7. Turn the jukebox OFF, then ON to save the configuration to the jukebox flash ROM.

Configurations are described in the following table.

3-20 Chapter 3

Table 3-1 Configuration Choices

Operating the Jukebox

Setting an Operating Configuration

Configuration

Name

RECOVERY ON/OFF

RESTORE DEFAULTS

CLEAR ODOMETERS

DUAL PICKER ON/OFF

STARWARS ON/OFF

Description

Toggles between ON and OFF. If the configuration is set to ON, the jukebox attempts to recover from errors; if the configuration is set to OFF, the jukebox immediately stops moving if an error condition occurs. The default configuration is RECOVERY ON, and recovery should remain ON under normal conditions.

Sets all jukebox configurations to default settings.

Used by service personnel only. Sets all jukebox odometers to zero.

Toggles between ON and OFF. (The default setting is DUAL PICKER ON, and dual picker mode should remain ON under normal conditions.) If the configuration is set to ON, the jukebox runs with dual picker (disk transport) addressing ON; if the configuration is set to OFF, the jukebox runs with dual picker (disk transport) addressing OFF.

Used by service personnel only. Should be set to ON during normal operation. Toggles between ON and OFF. The ON configuration enables the vertical sensors; the OFF configuration disables the vertical sensors.

Operating the

Jukebox

NEW PASSWORD Allows you to change t he numerical p assword r equired

to access the menu choices under the ADMIN * menu on the jukebox control panel. These choices include configurations, tests, and information logs. To change

the security code, see “Changing the Administration Menu Password” in this chapter.

SCSI LOG ON/OFF

Chapter 3 3-21

Used by service personnel only. Should be set to OFF during normal operation. Toggles between ON and OFF. Tracks internal SCSI states and saves the information to a log.

Operating the Jukebox

Setting an Operating Configuration

Configuration

Name

SECURE MS ON/OFF

Toggles between ON and OFF. Th e ON configuration disables loading and ejecting disks. The OFF

Description

configuration enables loading and ejecting disks (the default state of the jukebox).

SLTS 230-238 ON/OFF

Slots 230 to 238 may not be supported by some jukebox application software. The ON configuration allows access to these slots. The OFF configuration prevents access to these slots, making slot 229 the last available slot.

POWER SECURE ON/OFF

Toggles between ON and OFF. Th e ON configuration retains your selection of the SECURE MS configuration through power cycling (or power outage). The OFF configuration allows the jukebox to return to the default setting of this configuration after a power cycling (default setting is OFF).

REP RECOVERED ON/OFF

Toggles between ON and OFF. When set to ON, recovered errors are reported; when set to OFF, recovered errors are not reported.

CONF40 ON/OFF Used by service personnel only. Changing this

configuration may result in a service call.

WRITE VERIFY ON/OFF

Toggles between ON and OFF. When set to ON (default), write verify is forced. When set to OFF, the drives may write verify or not, dependi ng o n how they are manually configured or h ow they are conf igured by the jukebox application software.

MS DOOR OPEN/CLOSED

Toggles between OPEN and CLOSED. When set to OPEN, the mailslot door always remains open; when

set to CLOSED, the mailslot door remains open for ten seconds after disks are loaded or ejected, automatically closes when the mailslot is empt y, and does no t reop en until you press the

LOAD button.

3-22 Chapter 3

Operating the Jukebox

Retrieving Log History

READY > ADMIN * > INFO *

You can display information stored in the jukebox operating logs by using the INFO * menu.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” in this chapter.

3. TEST * displays. Press

4. Press

NEXT until the name of the log you wish to access displays and then press

ENTER. (A “*” indicates that there are more selections beneath the displayed

choice.)

5. After you are finished viewing log information, press READY.

Information logs are described in the following table.

Table 3-2 Information Logs

Log Name Description

REVISION Jukebox firmware version number. JUKEBOX * Press

product # Product identification string SN # Serial number of the unit.

Operating the

Jukebox

NEXT until INFO * displays, and then press ENTER.

CANCEL to return to

ENTER to select the information described in the

next five rows.

FW TYPE ## Code that identifies the type of firmware used in the

unit.

DRIVES # Number of drives in the unit. SLOTS # Number of available storage slots in the unit.

Chapter 3 3-23

Operating the Jukebox

Retrieving Log History

Log Name Description

JKBX ODOMETERS * Press ENTER to select the odometer logs described in

the next five rows.

HOURS Number of operation hours (time the power was on).

Some of the time may be while in power reduction mode.

MOVES Total moves and move attempts by the disk transport

mechanism.

FLIPS Total disk transport mechanism flips. XLATES Total disk transport mechanism horizontal moves. ROTATES Total mailslot rotations.

DRIVE LOADS * Press

ENTER to select the logs under this selection.

DRIVE # Total disk loads for the drive numbered “#.”

DRIVE FW * Press

ENTER to select the logs under this selection.

D# REV x.xx Drive firmware revision code. “D#” is the drive

number and x.xx is the code. Press

NEXT or PREV to

select drive numbers.

DRIVE SN * Press

ENTER to select the logs under this selection.

D# xxxxxxx Serial number of the drive where “#” is the drive

NEXT or PREV to select drive numbers .

HARD ERROR *

number. Press

Log of unrecoverable errors (commands that did not successfully complete). Returns either

HARD ENTRIES

or ENTRY #. (There may be multiple hard error numbers.) Press

ENTER to view the log for the currently

displayed error, or press

NEXT to select the next

error. (Log entries are described in the rows following

RECOVERY ERROR * in this table.)

3-24 Chapter 3

Operating the Jukebox

Retrieving Log History

Log Name Description

SOFT ERROR * Log of recovered errors (commands that complete

successfully). Returns either NO SOFT ENTRIES or ENTRY #. (There may be multiple soft error numbers.)

ENTER to view the log for the currently

Press displayed error , or press

NEXT to select the next error.

(Log entries are described in the rows following

RECOVERY ERROR * in this table.)

RECOVERY ERROR * Log of errors during the most recent move. Returns

either NO ENTRIES or the number of recovery errors.

ENTER to view the log for the currently

Press displayed error , or press

NEXT to select the next error.

(Log entries are described in the following rows.

Operating the

Jukebox

HARDWARE ERR #

*FRU 1 #

FRU 2 #

FRU 3 #

Internal diagnostics error number of the cause of the failure.

Field replaceable unit most likely to be at fault. Field replaceable unit second most likely to be at

fault. Field replaceable unit third most likely to be at fault.

Chapter 3 3-25

Operating the Jukebox

Retrieving Log History

Log Name Description

MOTION <name> <name> indicates one of the following types of

movements taking place in the jukebox at the time of the failure:

• EXCHANGE

• MOVE

• POSITION

• INIT ELEM

• REZERO

• ROTATE

• DIAGNOSTIC

• RESTORE

SOURCE # Element number to which the source refers. (This

information is valid for MOVE, EXCHANGE, and POSITION movements only.)

DESTINATION 1 #Element to which the first destination refers. (This

information is valid for MOVE and EXCHANGE movements only.)

DESTINATION 2 #Element to which the second destination refers. (This

information is valid for the EXCHANGE movement only.)

ODOMETER # Move number in which the error occurred.

MICROMOVE 1 #

First jukebox micro-move for the original move command issued prior to the failure.

MICROMOVE 2 #

Second jukebox micro-move for the original move command issued prior to the failure.

MICROMOVE 3 #

Third jukebox micro-move for the original move command issued prior to the failure.

*MICROMOVE 4 #

Fourth jukebox micro-move for the original move command issued prior to the failure.

3-26 Chapter 3

Operating the Jukebox

Retrieving Log History

Log Name Description

MICROMOVE 5 #

Fifth jukebox micro-move for the original move command issued prior to the failure.

MICROMOVE 6 #

Sixth jukebox micro-move for the original move command issued prior to the failure. (This is the last to be logged.)

*MICROMOVE ER # Micro-move error that occurred.

TOP or BOTTOM PICKER

Displays either TOP or BOTTOM indicating which side of the disk transport mechanism was active at the time of the error.

NORTH or SOUTH THUMB

Displays either NORTH or SOUTH indicating which thumb on the transport mechanism was active at the time of the error.

* Press ENTER to display more information

Operating the

Jukebox

Chapter 3 3-27

Operating the Jukebox

Running an Internal Test

READY > ADMIN * >TEST *

The optical jukebox can run self-diagnostic tests. See the Caution note be low.

CAUTION Some of the internal diagnostic tests of this jukebo x can corrupt your file system if

not properly completed (for example, disks can be placed in unexpected locations). In almost all cases, these tests should be run only by authorized service personnel.

Service, however, may request that you run specific tests to provide information before they come to your site. The descriptions of these tests are include d in this manual only for your information.

Instructions for running internal tests are included in this guide to help you run tests if requested by service. There is a possibility you may run one test as a result of

troubleshooting; this test is “INIT ELEM STATUS.”

Start with READY in the display.

1. Press

NEXT until ADMIN * displays.

2. Enter the administration password. Instructions for entering this password are in “Entering the Administration

Menu Password” previously in this chapter.

3. TEST * displays. Press

4. Press

NEXT until the name of the test you wish to run displays and then press

ENTER to start the test.

ENTER.

NOTE You may press CANCEL at any time to abort a test. A delay may occur while the

current test loop completes.

3-28 Chapter 3

Table 3-3 Internal Tests

Test Name Description

Some of the following tests can corrupt your data if not completed properly.

Those tests are noted with a “Used by service...” alert. Do not run these tests. If you are in contact with your service representative, you may be requested to

run one or more of the remaining tests as par t of the early phases of a diagnostic procedure. Also, you may receive a control panel message to “RUN ISTAT

TEST” which, the troubleshooting table explains, means to run the INIT ELEM STATUS test. It is for these two, limited situations that the instructions

for running internal tests is included in this user guide and why the tests are described.

Operating the Jukebox

Running an Internal Test

Internal Tests are normally for service use only.

Operating the

Jukebox

EXCHANGE DEMO

INIT MECHANICS Runs the FIND PLUNGE HOME, FIND VERTICAL

INIT ELEM STATUS

Used by service personnel only. Do not run this test if the jukebox contains disks with file system data on

This test mo ves randomly -chosen opt ical disks to

them.

random storage slot locations. This test displays FAIL if there are no disk s in the ju kebox or if al l st orage slo ts are full. For best results, the jukebox should contain as many disks as there are drives, plus two additional disks. The transport and mailslot must be empty.

HOME, FIND XLATE HOME, and INIT ELEM STATUS tests. Each test is run one time per test loop.

Physically scans the entire unit to determine which storage slots contain disks and if the drives contain disks. NOTE: This test appears as “ISTAT TEST” in all control panel error messages.

Chapter 3 3-29

Operating the Jukebox

Running an Internal Test

Test Name Description

MAGAZINE IO Makes a combination of moves with a PASS/FAIL

result. It moves an opti cal disk from a randoml y-chosen full slot to a randomly-chosen empty slot wi th a random flip. It then moves the disk back to its original storage slot with its original orientation . This test displays FAIL if there are no disks in the jukebox o r if all storage slots are full. The drives and mailslot must be empty.

DRIVE IO Makes a combination of moves with a PASS/FAIL

result. It moves an optical disk from a randomlychosen full slot to a randomly-chosen drive with a random flip. It then moves the cartridge back to its original slot with its original orientation. This test displays FAIL if there are no disks in the jukebox o r if all storage slots are full. The drives and mailslot must be empty.

MAILSLOT IO Makes a combination of moves with a PASS/FAIL

result. It moves an optical disk from the lowestnumbered full slot to the mailslot with a random flip. It then moves the cartridge back to its original slot with its original orientation. This test displays FAIL if there are no disks in the jukebox or if all storage slots are full. The drives and mailslot must be empty.

VERTICAL TEST Moves the disk transport mechanism up and down the

full length of the rail. Returns PASS/FAIL. No disks are required.

TRANSLATE TEST

FLIP TEST Makes a combination of moves with a PASS/FAIL

PICKER TEST Flips the disk transport mechanism and switches active

3-30 Chapter 3

Moves the disk transport mechanism from side to side. No disks are required.

result. Flips the disk transport mechanism at various locations. No disks are required.

thumbs. No disks are required

Running an Internal Test

Test Name Description

Operating the Jukebox

FIND PLUNGE HOME

FIND VERT HOME Recalibrates the vertical position of the disk transport

FIND XLATE HOME

VERTICAL ENCODER

EMPTY DRIVES Used by service personnel only. Do not run this test if

Calibrates the disk transport mechanism, establishes the

mechanism’s orientation, and determines the reference points in the picker travel path. Assumes that the mechanics and servo system are functional. No disks are required.

mechanism and verifies that the vertical path is clear. No disks are required

Calibrates the reference points for the side-to-side motion of the disk transport mechanism. No disks are required

Moves the disk transport mechanism down to the lower stop, moves it back up a short distance, and then moves it back down. On the second downward motion the number of digital pulses is counted and verified. Returns PASS/FAIL. No disks are required

the jukebox contains disks with file system data on them

returns them to their home storage slot locations if the locations are known. If the home storage lo cation is not known, the jukebox moves the di sks into the first available empty storage slot

. Moves disks out of the drive mechanism(s) and

Operating the

Jukebox

EMPTY PICKER Used by service personnel only. Do not run this test if

the jukebox contains disks with file system data on

. Moves a disk from the disk transport mechanism

them

to its home storage slot location if that lo cation is known, otherwise the disk is placed into the first available empty storage slot

FILL PICKER Used by service personnel only. Do not run this test if

the jukebox contains disks with file system data on

. Moves a disk into the disk transport mechanism

them

from the first storage slot containing a disk. This test must be run twice to fill both containers in the disk transport mechanism.

Chapter 3 3-31

Operating the Jukebox

Running an Internal Test

Test Name Description

EXERCISE MECH Runs the VERTICAL TEST, TRANSLATE TEST,

FLIP TEST, MAGAZINE IO, DRIVE IO, and MAILSLOT IO tests. Each test runs one time per test loop.

WELLNESS TEST Checks the general capability of the jukebox. Requires

one loaded disk. The drives, transport, and mailslot must be empty. EXERCISE MECHANICS. Each test runs one time per test loop

CLEAR SOFT LOG Sets the soft error log to zero.

Runs INIT MECHANICS and

CLEAR HARD LOG

PLUNGE FULL SPD

PLUNGE 1/2 SPD

PLUNGE 1/4 SPD

STARWARS The display shows 0 0 0.

Sets the hard error log to zero.

Allows the disk transport mechanics to run at full speed. This setting should always be used in normal jukebox operation.

Used by service personnel only.

transport mechanics to run at half speed

Used by service personnel only.

transport mechanics to run at quarter speed.

Each “0" indicates one of the paths that the disk transport mechanism follows in front of each stack of optical disks. If the path is clear, a “0” displays; if the path is blocked (because of an optical disk that is not inserted fully into its storage slot for example), an “*” will be displayed. This display is automatically updated if the status changes.

Allows the disk

3-32 Chapter 3

Running an Internal Test

Test Name Description

Operating the Jukebox

BOTTOM THUMB

TOP THUMB Used by service personnel only.Reports ON or OFF.

TRANSLATE SENSOR

Used by service personnel only.

THUMB B, or NO THUMB. Looks at the top and bottom thumb sensors and reports whether the thumbs on the disk transport mechanism are in the forward or back position. If THUMB A or THUMB B is returned, the specified thumb is the forward position. If NO THUMB is returned, both thumbs are in the back position.

Looks at the top thumb sensor whi ch reports whether or not the thumb that is currently on the top side of the disk transport mechanism is in the forward position. If ON is reported the thumb is in the back position; if OFF is reported the thumb is in the forward position.

Reports ON or OFF after looking at the translate calibration sensor. (Display automatically updates if the status changes.)

Reports THUMB A,

Operating the

Jukebox

Chapter 3 3-33

Operating the Jukebox

Using Online Repair

The online repair selection allows an authorized service representative to replace a faulty drive while the jukebox remains online and activ e. This feature is available only if enabled by your jukebo x ap plication software.

CAUTION Selecting online repair should be done only by an authorized service representative.

This procedure could cause the jukebox optical drives to become inactive.

3-34 Chapter 3

Operating the Jukebox

Troubleshooting

This section provides st ep s yo u can t ake when pro bl ems occur d uri ng operation. To troubleshoot prob lems, fi rst refer to the p rocedures in th is tr oubleshoot ing sect ion. If these procedures do not correct the problem, check the HP web site at www.hp.com/isgsupport/optical/index.html and the other support services listed in Appendix A.

NOTE If a service call is necessary, gather the following information before calling:

• model of your jukebox

• serial number (location noted in Figure 1-1)

• brand and model of your host computer

• brand and model of your host c omputer SCSI adap ter

• jukebox application software you are using and its version

• any jukebox driver separate from your jukebox application software and the version of this driver

For problems that may be related to your host computer system or jukebox application software, refer to that documentation for guidance.

Operating the

Jukebox

Chapter 3 3-35

Operating the Jukebox

Troubleshooting

Table 3-4 Troubleshooting

Problem What to do

Jukebox won’t power on. • Ensure that power cord connections are tight.

• Ensure that the power switch is ON (located on the lower right side of the jukebox rear panel).

• Ensure that the power outlet is operating.

• Replace the power cord with a known good one.

• If steps above are unsuccessful, call your service representative.

Poweron selftest failed and DEVICE FAILED displays

• Power cycle the jukebox.*

• If the poweron test continues to fail, press

ENTER, write down the displ ayed error code, and

call your service representative.

DEVICE FAILED displays.

Hardware Error #61 (External SCSI cables) is reported.

• Ensure that only one SCSI device type (single-ended OR differen tial) exi sts on the SCSI bus.

• Verify that the SCSI interface selection switch is set correctly (either single-ended or differential).

• Verify that the terminator is the correct type (single-ended or differential).

• If steps above are unsuccessful, call your service representative.

Power to the jukebox failed while a disk was in the drive and the display did not return to READY after the power came back on.

Ensure that the SCSI bus is inactive before removing power to the jukebox.

• Power cycle the jukebox.*

• If READY does not display (poweron test is unsuccessful), switch off the power. Do not move the unit! Moving the unit risks damaging the optical drive. Call your service representative.

Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

3-36 Chapter 3

Operating the Jukebox

Troubleshooting

Problem What to do

No display messages. • Ensure that the power cord is connected.

• Ensure that the power switch is ON.

• Power cycle the jukebox.*

• If steps above are unsuccessful, call your service representative.

Changed the drive ID but the new ID isn't

Some computers require a restart to recognize new SCSI IDs.

recognized.

• Ensure the SCSI bus is inactive and restart your host computer.

Forgot your password. • Enter the default password (000 000 000).

• If the default password is not accepted, call your service representative.

Disk inserted in the mailslot but LOAD ERROR or FAILED displays.

•Press

CANCEL. Insert the disk in the mailslot

again. See “Loading an Optical Disk into the Jukebox” in this chapter for the correct disk loading orientation.

• If the light bar on the front p anel is oran ge, cy cle power to the jukebo x.* Try to load th e dis k again when READY displays.

• If the disk is in the mailslot correctly and these error messages repeat, call your service representative.

Disk inserted in the mailslot but RESERVED displays

The SECURE MS configuration is set. Disks cannot be loaded.

• If appropriate, change this setting. See “Setting an Operating Configuration” in this chapter. The current admi nistration password is required.

Operating the

Jukebox

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

Chapter 3 3-37

Operating the Jukebox

Troubleshooting

Problem What to do

Disk inserted in the mailslot but MAILSLOT EMPTY displays

Disk inserted in the mailslot but DEST NOW FULL displays

Disk inserted in the mailslot but TRANSPORT FULL displays

Disk inserted in the mailslot but MAILSLOT SENSOR displays

The mailslot sensors do not detect a disk in the mailslot.

• Remove and then replace the disk fully into the mailslot. If the same error reappears, the mailslot sensors may be defective. Contact your service representative.

The jukebox moved a disk into the slot you chose before your load command executed.

•Press

CANCEL, select another slot for the disk,

and then reattempt a load.

The disk transport mechanism already contains a disk.

• Refer to your hos t and applicat ion documen tation for recovery procedures. If no procedures are available, call your service representative.

The jukebox mailslot sensors may have failed.

• Remove and then re-insert the disk. If this does not correct the problem, call your service representative.

Disk eject attempted but an EJECT ERROR message displays.

•Press

• If the light bar on the front panel is orange, cycle

CANCEL. Attempt to eject the disk again.

power to the jukebox* and try to eject the disk again when READY displays.

• If there is no disk in the mailslot and this error message repeats, call your service representative.

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

3-38 Chapter 3

Operating the Jukebox

Problem What to do

Troubleshooting

Disk eject attempted but RESERVED displays.

Disk eject attempted but empty and then EJECT * displays.

Disk eject attempted but TRANSPORT FULL displays.

Disk eject attempted but SOURCE NOW EMPTY displays.

Disk eject attempted but MAILSLOT FULL displays.

The jukebox application software reserved the element for its use or a security configuration was set to prevent disk ejection.

• If appropriate, change this setting See “Setting an Operating Configuration” in this chapter. The current admi nistration password is required.

This is not an error. There are no disks in the jukebox.

The disk transport mechanism already contains a disk.

• Refer to your host and application documentation for recovery procedures. If no procedures are available, call your service representative.

The application software moved the disk from the slot you chose before your eject command executed.

Press CANCEL. You may have to wait for the

•

application to replace the disk into the slot before attempting another eject.

A disk is in the mailslot.

• Remove the disk from the mailslot. Select EJECT *, select the slot you want the

disk ejected from again, and eject the disk.

Operating the

Jukebox

You want to stop a test that is running.

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

Chapter 3 3-39

CANCEL. The current test loop continues until

Press finished, then the test stops.

Operating the Jukebox

Troubleshooting

Problem What to do

RUN ISTAT TEST displays (this initializes the element status)

Can't write to the disk. • Check the host file system access permissions.

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

• Power cycle the jukebox.*

Run the INIT ELEM STATUS test under the

•

TEST * menu

• If steps above do not re sul t in a READ Y disp la y, call your service representative.

• Eject the disk and check that the write-protect tab on each side of the disk is in the write-enabled position.

• Check your application software.

• If steps above are unsuccessful, call your service representative.

3-40 Chapter 3

A Supplies and Customer Support

Customer Support

Supplies and

Supplies and Customer Support

Overview of This Appendix

This appendix provides information on the following topics:

• supplies and accessories

• shipping screw specifications

• HP customer support

A-2 Appendix A

Supplies and Customer Support

Supplies and Accessories

A full range of computer supplies may be ordered through a Hewlett-Packard authorized dealer or sales office, or by phoning or writing HP Direct.

Call 1-800-752-0900 for the location of your nearest authorized Hewlett-Packard dealer.

To contact a Hewlett-Packard sales representative, see Table A-2 for a list of addresses and phone numbers of HP sales offices.

To phone HP Direct call 1-800-538-8787. To write to HP Direct use the following address:

HP Direct Hewlett-Packard P.O. Box 58195

Santa Clara, California 95052 USA See Table A-1 for a list of basic supplies and accessories.

Table A-1 Basic Supplies and Accessories

Item HP Part Number

5.2- and 4.7-Gbyte Optical Disks

Rewritable optical disk (2,048 bytes/sector, 5.2 Gbytes, sing le disk)

Rewritable optical disk (2,048 bytes/sector, 5.2 Gbytes, 8-pack)

Write-once optical disk (2,048 bytes/sector, 5.2 Gbytes, sing le disk)

Write-once optical disk (2,048 bytes/sector, 5.2 Gbytes, 8-pack)

Customer Support

Supplies and

88147J

C6299J

88146J

C6298J

Appendix A A-3

Supplies and Customer Support

Supplies and Accessories

Item HP Part Number

Rewritable optical disk (1,024 bytes/sector, 4.7 Gbytes, sing le disk)

Rewritable optical disk (1,024 bytes/sector, 4.7 Gbytes, 8-pack)

Write-once optical disk (1,024 bytes/sector, 4.7 Gbytes, sing le disk)

Write-once optical disk (1,024 bytes/sector, 4.7 Gbytes, 8-pack)

2.6- and 2.3-Gbyte Optical Disks

Rewritable optical disk (1,024 bytes/sector, 2.6 Gbytes, sing le disk)

Rewritable optical disk (1,024 bytes/sector, 2.6 Gbytes, 8-pack)

Write-once optical disk (1,024 bytes/sector, 2.6 Gbytes, sing le disk)

Write-once optical disk (1,024 bytes/sector, 2.6 Gbytes, 8-pack)

Rewritable optical disk (512 bytes/sector, 2.3 Gbytes, sing le disk)

88143J

C2589J

88145J

C2591J

92280F

C2589F

92290F

C2591F

92279F

Rewritable optical disk (512 bytes/sector, 2.3 Gbytes, 8-pack)

Write-once optical disk (512 bytes/sector, 2.3 Gbytes, sing le disk)

Write-once optical disk (512 bytes/sector,2.3 Gbytes, 8-pack)

SCSI Cables

50-Pin Low-Density to 50-Pin High-Density

1.0 m (3.3 ft) clip latch to thumb screw K2296

1.5 m (4.9 ft) clip latch to thumb screw K2297

A-4 Appendix A

C2588F

92289F

C2590F

Supplies and Customer Support

Supplies and Accessories

Item HP Part Number

0.9 m (2.9 ft) thumb screw to thumb screw K2294

1.5 m (4.9 ft) thumb screw to thumb screw K2295 50-Pin High-Density to 50-PinHigh-Density

0.5 m (1.6 ft) thumb screw to thumb screw C2955A

1.0 m (3.3 ft) thumb screw to thumb screw C2908A

1.5 m (4.9 ft) thumb screw to thumb screw C2956A

2.0 m (6.5 ft) thumb screw to thumb screw C2957A

5.0 m (16.5 ft) thumb screw to thumb screw C2958A

68-Pin High-Density to 50-Pin Low-Density

1.0 (3.3 ft) clip latch to thumb screw C2915A

2.0 m (6.5 ft) thumb screw to thumb screw C2906A

5.0 m (16.5 ft) thumb screw to thumb screw C2907A

20.0 m (65.6 ft) thumb screw to thumb screw C2916A

68-Pin High-Density to 68-Pin High-Density

0.9 m (2.9 ft) thumb screw to thumb screw C2911A

2.5m (8.2 ft) thumb screw to thumb screw C2924A

10.0 m (32.8 ft) thumb screw to thumb screw C2925A

20.0 m (65.6 ft) thumb screw to thumb screw C2926A

SCSI Terminators 50-pin active high-density (molded) C2904A 68-pin differential high-density (molded) C2905A

Customer Support

Supplies and

Appendix A A-5

Supplies and Customer Support

Supplies and Accessories

Item HP Part Number

Disk Cleaners

RA-2 Manual Disk Cleaner ProDisk Corporation US Tel.(612) 439-6202 Fax (612) 439-5946 (approximately US$30)

KA-1 Automatic Disk Cleaner ProDisk (see above) (approximately US$559)

Documentation

User’s Guide (replacement/additional) C1104-90015

N/A

A-6 Appendix A

Supplies and Customer Support

Hewlett-Packard Customer Support

If your jukebox fails during the warranty period, and the suggestions in this user’s guide and accompanying documentation do not solve your problem:

• Consult the Quick FAX or HP FIRST (FAX information Retrieval Support Technology) facsimile assistance services.The phone numbers are under “Faxback Services” on the next page.

• Consult one of the computer/modem connectivity services available, such as America Online or CompuServe. The phone numbers are under “Electronic Support Services” later in this appendix.

• Contact your authorized HP dealer distributor

NOTE Before calling, please record the following information and have it ready when you

contact your service representative:

- model number of your jukebox

- serial number

Customer Support

Supplies and

- brand and model of your host computer

- brand and model of your host computer SCSI adapter

- jukebox application software you are using and its version

- any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver

Should you need additional support, call the Custom er Supp ort C enter in your region. FAX, electronic services and support center numbers are given on the following pages.

If your jukebox fails after the warranty period, contact your authorized HP dealer/distributor or the nearest HP sales and service office. Customers in the US and Europe can use a credit card for phone assistance. For details, see “Telephone Support After Warranty” in this appendix.

Appendix A A-7

Supplies and Customer Support

Hewlett-Packard Customer Support

Faxback Services

Quick FAX and HP FIRST are automated systems that FAX requested product information and/or technical support documents to you. These faxback services are available 24 hours.

Simply dial the FAX number from a touch tone telephone or Grou p 3 facsimile machine and follow the voice prompts that guide you to select an index of available support an product documents.

Asia-Pacific

Australia (03) 9272 2627 China (8610)-6505 5280 Hong Kong 2506 2422 India +91 11 682 6041 Indonesia (21) 352 2044 Japan (3) 3335-8622 Korea (02) 769-0543 Malaysia (03) 290 2478 Netherlands 0800 22 2420 New Zealand (09) 356 6642 Singapore (65) 291-7951 Taiwan (02) 719 5589 Thailand (02) 661 3511

Europe

Austria 0660 8128 Belgium

Dutch 0800 11906 French 800 17043

A-8 Appendix A

Denmark 800 10453 Finland 0800 13134 France 05 905900 Germany 0130 810 061 Italy 1678 59020 Netherlands 06 022 2420 Norway 800 11319 Spain 900 993123 Sweden 020 795743 Switzerland

Supplies and Customer Support

Hewlett-Packard Customer Support

German 0800 55 1526

French 0800 55 1527 United Kingdom 0800 960271 Other locations in

Europe

(toll line)

North and South America and Canada

All other countries (to the US )

+31 20 681 5792

(800) 368-9673 or (970) 635-1510

(970) 635-1510

Electronic Support Services

For 24-hour access to information over your modem, refer to the following listings.

On-line Service Providers

Technical information is available on CompuServe and America Online. (Compuserve and America Online are not operated by Hewlett-Packard.)

Customer Support

Supplies and

Appendix A A-9

Supplies and Customer Support

Hewlett-Packard Customer Support

CompuServe HP systems Forum, Go HPSYS America Online HP forum, Go HPSTOR

AccessHP and Support on the World Wide Web

Product and support information is available on the Hewlett-Packard web site:

Product information - www.hp.com

Support - www.hp.com/isgsupport/optical/index.html

Telephone Support During Warranty

To speak with someone for technical assistance within the hardware warranty of your product, call a support representative at the location appropriate to your location as listed below.

NOTE Before calling, please record the following information and have it ready when you

contact your support center representative:

- model number of your jukebox

- serial number

- brand and model of your host computer

- brand and model of your host computer SCSI adapter

- jukebox application software you are using and its version

- any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver

US - America’s Customer Support Center

Monday - Friday, 7am - 5pm Mountain Time (970) 635-1000

A-10 Appendix A

Supplies and Customer Support

Hewlett-Packard Customer Support

Europe - European Customer Support Center

Monday - Friday, 8:30am - 5pm Netherlands Time

Austria 0660 6386 Germany 0180 5 25 81 43 Belgium Netherland 020 606 8751

Dutch 02 626 8806 Norway 22 11 6299

French 02 626 8807 Portugal 01 441 7199 Denmark 3929 4099 Spain 902 321 123 Finland 0203 47288 Sweden 08 619 2170 France 04 50 43 9853 Switzerland 0848 80 11 11 Ireland 01 622 5525 United

Kingdom

Italy 02 26410350

0171 512 5202

English language support from other European countries:

+44 171 512 5202

Asia-Pacific - HP Customer Support Center

Australia 8:30 - 17:30 Mon-Fri (03) 9272-8000 China 8:30 - 17:30 Mon-Fri (8610) 62625666

x5602, 5609, 5611, 5612 (8610) 62 61 4174 (8610) 62 61 4175 (8610) 62 61 4176

Japan 9:00 - 1200

13:00 - 17:00 Mon-Fri

Korea 8:30 - 1900 Mon-Fri (02) 3270-0700/

(3) 3335-8338

080-999-0700 (toll free)

Customer Support

Supplies and

Appendix A A-11

Supplies and Customer Support

Hewlett-Packard Customer Support

New Zealand

Singapore 9:00 - 17:00 Mon - Fri (65) 271-7233 Taiwan 8:30 - 17:30 Mon - Fri (02)717-9609

8:30 - 16:00 Wed AEST (09) 356-6640

Elsewhere in the World to the US

Contact your authorized HP dealer/distributor or the nearest HP sales and service office.

Telephone Support After Warranty

NOTE Before calling, please record the following information and have it ready when you

contact your support center representative:

- model number of your jukebox

- serial number

- brand and model of your host computer

- brand and model of your host computer SCSI adapter

- jukebox application software you are using and its version

- any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver

North and South America and Canada

Using your VISA, MasterCard, or American Express call: (800) 810-0130 - Per incident fee of $25.00 charged to your credit card. (900) 555-1800 - $2.50 per minute up to a maximum of $25.00 per incident. You

must be 18 years of age or have parental permission to call this number. Prices are subject to change without notice.

Europe

Call the numbers listed in the “Telephone Support Under Warranty” section. A per incident fee will be charged for after warranty support. Please have a credit card, PO number, or billing address ready.

A-12 Appendix A

Supplies and Customer Support

Hewlett-Packard Customer Support

Elsewhere in the World

Contact your authorized HP dealer/distributor or the nearest HP sales and service office.

Additional Telephone Support

Singapore Customer Care-Line for End-Users (65) 272-5300

HP Reseller Locator Numbers

US (800) 752-0900 Canada (800) 387-3867 Mexico and South America (305) 267-4220

Customer Support

Supplies and

Appendix A A-13

Supplies and Customer Support

Warranty

HP PRODUCT DURATION OF WARRANTY C1104J/C1105J/C1106J/C1107J/C1110J One Year

1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.

2. HP warrants that HP software will not fail to execute its programming instructions, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

4. HP products may con tain rema nufactured parts equivalent t o n ew i n perf orman ce or may have been subject to incidental use.

5. The warranty perio d b egi ns o n the date of deliver y or on the date of instal l at ion if installed by HP. If customer schedules or delays HP installatio n more than 30 days after delivery, warranty begins on the 31st day from delivery.

6. Warranty do es not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

A-14 Appendix A

Supplies and Customer Support

Warranty

8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS

WARRANTY STATEMENT ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

Customer Support

Supplies and

Appendix A A-15

Supplies and Customer Support

Warranty

A-16 Appendix A

B Operating This Jukebox on a SCSI Bus

Operation on a

SCSI Bus

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

General

The Small Computer System Interface (SCSI), is a contention-based bus that accommodates different speed devices without impacting the devices with faster transfer speeds. This specification was defined by the American National Standards Institute (ANSI) in 1986. The specification defines both the physical medium and the command set used to transf er inf orma tion. Late r d evelop ments are kno wn u nder the newer specifications, SCSI-2 and SCSI-3.

The SCSI Bus

The common SCSI buses are 50-p in and 68-pin . The 50-pin bu s, which uses ei ght of its lines for data transmission, is called a "narrow" bus. The narrow bus can support eight devices. The 68-pin bus, which uses 16 lines for data transmission is called a "wide" bus. The wide bus can support 16 devices.

Initiators and Targets

SCSI devices on the bus are either “initiators” or “targets.” An initiator (usually the host computer) originates a transaction and the target (usually a peripheral device) fulfills the request.

Initiators and targets identify themselves on the bus by a SCSI ID. The ID is designated by the user and is set electronically or man ually depending on the device. In addition to identifying a device on the bus, the ID also determines the priority of the device during contention among the devices for use of the bus.

The narrow SCSI bus, with its eight data lines, can communicate with eight devices that have IDs from 0 to 7. The wide SCSI bus, with its 16 data lines, can communicate with 16 devices that have addresses from 0 to 15. The host adapter, which links the host computer to the SCSI bus, is also a SCSI device (initiator), and is usually assigned an ID of 7.

Priority of IDs ascends from lowest to highest but this ascending priority, however, is in blocks of eight IDs, and the block from 8 to 15 is actually defined to be at a lower priority than ID 0, the lowest address on the "narrow" portion of the bus. This is done so that if a narrow device is placed on a wide bus, the wide devices, which can "see" the lower addresses, will always defer to the lower addresses when they contend for the bus. Otherwise, a narrow device, which cannot "see" any device at

B-2 Appendix B

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

an ID greater than 7, would always assume it won the contention and would attempt to talk, perhaps at the same time as a device with an ID above 7 th at was contending for the bus. The following diagram shows the priority scale of IDs when the priority of the two blocks of eight are reversed.

Priority

8 9 10 11 12 13 14 15 0 1 2 3 4 5 6 7

Narrow

Addresses

Wide Address Range

The diagram below shows the linear addressing of a simple, narrow bus with the host adapter set at a SCSI ID of 7. The device ID does not determine where the device is physically placed on the bus.

LUN Addressing

SCSI IDs are the top-level method of addressing devices on the bus. Another method of addressing is also available; logical unit numberi ng (LUN). This metho d enables a complex device, such as a jukebox, to group its internal SCSI devices to a single SCSI ID.

The complex device is identified by a SCSI ID, but this complex device ass ign s logical unit numbers (LUNs) to each device within it. Up to eight LUNs may be assigned under a single SCSI ID. The LUNs that can be assigned are from 0 to 7 (LUN 0 is usually retained by the complex dev ice).

Appendix B B-3

Operation on a

SCSI Bus

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

To use this form of addressing, however, the jukebox application software, the SCSI bus drivers and the host adapter firmware all have to support this mode of addressing. The following diagram shows LUNs assigned to devices within the device at ID 6.

Transfer Rates on the Bus

Initially, the SCSI specification defined a 5 MB/s synchronous data transfer rate on the narrow bus. SCSI now al so defines "F ast" whi ch is 10 MB/s on a narrow bu s and 20 MB/s on a wide bus. Another definition is "Ultra," also known as "Fast-20" which is 20 MB/s transfer rate on a narrow bus and 40 MB/s on a wide bus.

Termination

To keep signals on the SCSI bus from being reflected, “terminators” must be placed at each end of the physical bus. These terminators may be either active or passive. Passive termination is a resistor network. Active termination uses a voltage regulator (the active component) to regulate the power of the resistor network to provide more stable termination. Active termination is always preferred over passive termination.

Depending on your SCSI device, termination is supplied by a using a physical connector, by flipping a dipswitch, or by selecting th e termi nation setting in software.

B-4 Appendix B

HP Surestore 660ex User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

User’s Guide

Edition 1

HP Part No. C1104-90015

Printed in: Greeley, CO USA

© Copyright February 1998

Notice

© Copyright February 1998

Printing History

Typographical Conventions

The following typographical conventions are used in this manual: Emphasis: Denotes important information.

Keycap: Keys on the libr ary.

Computer Output: Information displayed in the display window an d screen menu items that you can select.

In This Manual

1 Setting Up the Jukebox

Overview of This Chapter

Overview of This Chapter

• moving or shipping the jukebox

• connecting SCSI and power cords

Items included with the jukebox:

• power cord

• single-ended and differential SCSI terminators

- one of each included in a 4- or 6-drive jukebox

- two of each included in a 10-drive jukebox

- this guide

Items needed but not included with the jukebox:

Standard Configuration

• Host computer CPU

• Operating system

• Optical jukebox application software

• Jukebox

High-Availability Configuration

• Host computer CPUs (two host computers)

• Operating sy stems (on two host computers)

• Jukebox

Identifying Right-Side Panel Features

Identifying Right-Side Panel Features

Continued on the next page

Interface types available Single-ended or differential SCSI, selected by

Number of interface cards available

Number of hosts This jukebox may be used in high availability

Interface Type Maximum External Cable Length

3 meters (9.8 feet)

25 meters (82.0 feet)

Choosing Your cabling Configuration

Choosing Your cabling Configuration

See page

Standard Configuration

• The jukebox will share a bus with other devices 1-16

1-12

1-14

High Availability configuration

• Consult with your high-availability vendor —

Removing the Customer Access Panel

Refer to the following diagram in the next steps.

Figure 1-2 Connecting a 4- or 6-Drive Jukebox

Removing the Customer Access Panel

Refer to the following diagram in the next steps.

Removing the Customer Access Panel

Refer to the following diagram in the notes steps.

• whether your bus is single-ended or differential

NOTE Use the power cord shipped with the jukebox.

6. Press the power switch ON (“8” on Figure 1-1)

Configuring Write Verify

Configuring Write Verify

Installing the Wheel Chocks

Figure 1-5 Installing the Wheel Chocks

3. Repeat Step 2 for the remaining three wheels.

Moving or Shipping the Jukebox

Moving or Shipping the Jukebox

2. Switch jukebox power OFF (“8” on Figure 1-1).

Shipping the Jukebox

3. Switch jukebox power OFF (“8” on Figure 1-1).

2 Using Optical Disks

Using Optica l Disks

Overview of This Chapter

Overview of This Chapter