HP SureStore 220mx, SureStore 600mx, SureStore 700mx User Manual

Download

Page 1

HP SureStore

300mx / 600mx / 700mx

Optical Jukebox

User’s Guide

Edition 1

HP Part No. C1160-90021

Printed in: Greeley, CO USA

Page 2

Notice

This document contains information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this printed material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Printing History

New editions of this manual incorporate all material updated since the previous edition. The manual printing date and part number indicate the current edition. The printing date changes when a new edition is printed. (Minor corrections and updates incorporated at reprint do not change this date.)

Part number C1160-90021 Edition 1 August 2000

Page 3

Typographical Conventions

The following typographical conventions are used in this manual:

Emphasis: Denotes important information.

Keycap: Keys on the library.

Computer Output: Information displayed in the display window and screen menu items that you can select.

WARNING Warnings call attention to a procedure or practice that could result in personal

injury if not correctly performed. Do not proceed until you fully understand an meet the required conditions.

CAUTION Cautions call attention to an operating procedure or practice that could damage the

product if not correctly performed. Do not proceed until understanding and meeting these required conditions.

NOTE Notes provide information that can be helpful in understanding the operation of the

product.

iii

Page 4

In This Manual

This user’s guide includes:

Chapter 1 set-up information for this optical jukebox

Chapter 2 information about choosing and using optical disks

Chapter 3 features description, operating instructions, and troubleshooting

information

Appendix A supplies and customer support

Appendix B operating this jukebox on a SCSI bus

Appendix C safety and regulatory information

Glossary of Terms

Index

Page 5

Contents

1. Setting Up the Jukebox

Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

What you need to set up the jukebox: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Choosing a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Components Needed for Operation of This Jukebox . . . . . . . . . . . . . . . . 1-3

Standard Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

High-Availability Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Identifying Controls and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Connecting the SCSI Cables to the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Choosing Your Cabling Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Connecting the Jukebox as the Only Peripheral . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Connecting the Jukebox with Other SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . 1-12

Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Configuring Write Verify. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Moving or Shipping the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Moving the Jukebox a Short Distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Shipping the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

2. Using Optical Disks

Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Using Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Choosing an Optical Disk Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Labeling an Optical Disk Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Write-Protecting an Optical Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Caring for Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Cleaning Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Page 6

Contents

3. Operating the Jukebox

Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Using Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Understanding Display Window Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Top Level Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Second Level Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading a Disk into the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Ejecting a Disk From the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Entering the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Changing the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Setting the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Setting the LUN Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Viewing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Changing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Setting an Operating Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Retrieving Log History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Running an Internal Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Using Online Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33

A. Supplies and Customer Support

Overview of This Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Hewlett-Packard Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Page 7

Contents

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7

B. Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

The SCSI Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

Initiators and Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

LUN Addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3

Transfer Rates on the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

Single-ended and Differential Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5

The SCSI Bus and This Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7

Adding Devices to the Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing

and When Using LUN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12

C. Safety and Regulatory Information

Overview of this Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2

CDRH Regulations (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3

EC Radio Frequency Interference Statement (Europe Only). . . . . . . . . . . . . . . . .C-4

United Kingdom Telecommunications Act 1984. . . . . . . . . . . . . . . . . . . . . . . . . .C-5

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-6

Herstellerbescheinigung. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-7

English Translation of German Sound Emission Directive . . . . . . . . . . . . . . . .C-7

Turvallisuusyhteenveto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8

Laserturvallisuus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8

Huolto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8

vii

Page 8

Contents

English Translation of Finland Regulatory Information . . . . . . . . . . . . . . . . . . . . C-9

Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10

Glossary

Index

viii

Page 9

Figures

Figure 1-1 . Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Figure 1-2 . Left Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Figure 1-3 . Connecting the Jukebox as the Only Peripheral. . . . . . . . . . . . . . . . 1-10

Figure 2-1 . Recommended Placement of Cartridge Labels . . . . . . . . . . . . . . . . . 2-4

Figure 2-2 . Write-Protect Button Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Figure 3-1 . The Jukebox Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Figure 3-2 . Jukebox Display Menu Tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Figure 3-3 . Loading a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Figure B-1 . Single-ended and Differential Interfaces on This Jukebox . . . . . . . .B-7

Figure B-2 . Two or Four Drives, Basic SCSI Addressing . . . . . . . . . . . . . . . . .B-14

Figure B-3 . Two or Four Drives, LUN Addressing,

Controller/Drives Use Same ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-15

Figure B-4 . Two or Four Drives, LUN Addressing,

Controller/Drives Use Different IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-16

Page 10

Figures

Page 11

Tabl es

Table 1-1. Maximum SCSI External Cable Lengths

(Assuming no devices internal to the host computer) . . . . . . . . . . . . . . . . . . . . 1-8

Table 3-1. Configuration Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Table 3-2. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Table 3-3. Internal Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

Table 3-4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Table A-1. Basic Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

Table B-1. Default SCSI and LUN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12

Table B-2. LUN Mapping if “DRVs” SCSI ID is Changed

to an ID Different Than the Jukebox (IDs used here are an example). . . . . . .B-13

Table B-3. Possible Additional SCSI Addresses Available . . . . . . . . . . . . . . . . .B-17

Page 12

Tabl es

xii

Page 13

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

1 Setting Up the Jukebox

Page 14

Setting Up the Jukebox

Overview of This Chapter

This chapter gives information on the following topics:

• what you need to set up the jukebox

•

choosing a proper environment for the jukebox

• identifying features on the jukebox side panels

• connecting the jukebox to your computer

• connecting power

• moving and shipping the jukebox

What you need to set up the jukebox:

• power cord (included)

• single-ended and differential SCSI terminators (included)

• SCSI cable with either a 50-pin high-density or a 68-pin high-density connector

depending on whether you choose the single-ended or differential interface

• single-ended or differential SCSI host adapter with at least one available address

• application software that supports this type of jukebox

•

this guide (included)

Choosing a Location

Before setting up your jukebox, choose the proper environment based on the following recommendations:

• temperature range between 65-75º F (18-24º C).

• away from sources of particulate contamination such as printers, scanners,

frequently-used doors and walkways, supplies that collect dust, and smoke-filled rooms.

• enough room to comfortably insert disks in the mailslot, 2-3 inches on all other sides to allow air circulation (see Figure 1-1).

• availability of AC power with voltage ranges of 100-127 V or 200-240 V (nominal).

1-2 Chapter 1

Page 15

Setting Up the Jukebox

System Components Needed for Operation of This Jukebox

This jukebox requires application software to operate it as a single storage device composed of multiple SCSI devices. Consult with your sales representative to chose the application software you need.

Standard Configuration

The following list shows the hierarchy of the system components needed to operate this jukebox in a standard configuration.

•

Host computer CPU

• Operating system

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

• Optical jukebox application software

• Jukebox SCSI drivers (may be included in optical

jukebox application software above)

• Jukebox

High-Availability Configuration

The following list shows the hierarchy of the system components needed to operate this jukebox in a high-availability configuration. Consult with your high-availability vendor for installation and configuration.

•

Host computer CPUs (two host computers)

• Operating systems (on two host computers)

• High-availability application software (links both host computers)

• Optical jukebox application software (on both host computers)

• Jukebox SCSI drivers (may be included in optical

jukebox application software above)

• Jukebox

Chapter 1 1-3

Page 16

Setting Up the Jukebox

Identifying Controls and Features

Figure 1-1 Right Side

1-4 Chapter 1

Page 17

Setting Up the Jukebox

Identifying Controls and Features

The numbers below correspond to the numbers in Figure 1-1 on the previous page:

1 Control panel Used to manually control and monitor operation of

the jukebox. A full description of the controls and indicators on the control panel are in Chapter 3.

2 Mailslot Used to load and eject optical disks.

3 Power switch Used to power the jukebox on and off.

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

4 Right service

access panel

A service panel that should be removed only by your service representative.

Chapter 1 1-5

Page 18

Setting Up the Jukebox

Identifying Controls and Features

Figure 1-2 Left Side

1-6 Chapter 1

Page 19

Setting Up the Jukebox

Identifying Controls and Features

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

5 Active bus

indicator

Lit when the SCSI bus is active. There is an indicator for the single-ended interface and an indicator for the differential interface

6 SCSI interface

selection switch

Used to select either the single-ended or differential SCSI interface.

7 SCSI ports Used for attaching the SCSI cable from the jukebox to

the host computer. Select either the single-ended or the differential pair of connectors (see item 5 in this list).

Both ports of a selected interface must be used. One port must have a SCSI cable connected, and the other must have either a SCSI terminator connected to it, or it can be used to daisy-chain to another SCSI device.

8Power

Connection for the power cord.

receptacle

9 Left access

panel

Covers the interface assembly (see components 5, 6, 7, and 8 above). This panel is removed by pushing up on the panel (from the bottom) and then pulling the panel out and away.

Chapter 1 1-7

Page 20

Setting Up the Jukebox

Connecting the SCSI Cables to the Jukebox

The following is general cabling information.

Interface types available Single-ended or differential SCSI, selected by

the interface selection switch on the top of the interface module (see “6” on Figure 1-2).

Number of hosts This jukebox may be used in high availability

environments. High availability environments can be complex and are not described in this guide. Consult with your high-availability vendor for installation and configuration.

The maximum cable length you have available for connection to your host computer system or other devices depends on which interface type you select. The following table lists the maximum SCSI bus lengths available to you.

Table 1-1 Maximum SCSI External Cable Lengths (Assuming no devices internal to the

host computer)

Interface Type

Single-Ended SCSI

(50-pin high-density connector)

Differential SCSI

(68-pin high-density connector)

NOTE Hewlett-Packard recommends that you use SCSI cables with thumbscrew

connectors. Clip type cables may be used if you first remove the mounted thumbscrew studs with a flat blade screwdriver. If the thumbscrew studs are not removed, interference between the cable and the studs may result.

Maximum External Cable

Length

3 meters (9.8 feet)

25 meters (82.0 feet)

1-8 Chapter 1

Page 21

Setting Up the Jukebox

Choosing Your Cabling Configurations

Pick the configuration that applies to your plans below. You will be shown the page for the proper procedures.

One Host Computer (standard configuration) Refer

to Page

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

Will the jukebox be the only device on the bus?

Will other devices be on the same SCSI bus with the jukebox? (not recommended)

1-10

1-12

Two host computers (high-availability configuration):

Consult with your high-availability vendor —

Chapter 1 1-9

Page 22

Setting Up the Jukebox

Connecting the Jukebox as the Only Peripheral

NOTE This following configuration is the recommended configuration for this jukebox.

Figure 1-3 Connecting the Jukebox as the Only Peripheral

Refer to Figure 1-1 and 1-2 for the locations of the following switches and connectors.

1. Ensure the power to the host computer is turned off.

2. Remove the left side access panel (side opposite the mailslot side) by lifting up on the bottom of the panel and then pulling it away.

3. Select either the single-ended or differential SCSI interface using the SCSI interface selection switch on the top of the interface assembly (under the left access cover (see “6” on Figure 1-2).

1-10 Chapter 1

Page 23

Setting Up the Jukebox

Connecting the Jukebox as the Only Peripheral

4. Connect a cable between the host computer and one of the jukebox SCSI connectors of your selected interface type.

You may connect the SCSI cable to either port of the jukebox.

NOTE Plug a terminator into the unused port of the interface type you are using. Also, put a

terminator on one of the port connectors of the other interface type.

The single-ended terminator has 50 pins, the differential terminator has 68 pins.

NOTE Go to “Connecting Power” and then to “Write Verify” to finish installation.

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

Chapter 1 1- 11

Page 24

Setting Up the Jukebox

Connecting the Jukebox with Other SCSI Devices

NOTE Operating this jukebox with other peripherals on the same bus is supported, but not

recommended.

In most circumstances, the recommended configuration for this jukebox is as the only device on a SCSI bus. However, your use of the jukebox may be such that other devices could be connected to the bus without a loss of performance.

It is possible to connect this jukebox on a bus with additional devices in different ways (depending on your model):

• a 2- or 4-drive jukebox using basic SCSI addressing or

• a 2- or 4-drive jukebox using logical unit numbering (LUN) addressing

Some issues that must be considered when connecting other devices on a bus with this jukebox, include the following:

• How will the jukebox be used: archiving, backup, near-line storage? What performance must be maintained?

• How will the other device under consideration be used? How much demand will it place on the bus?

• Will you be have to mix “wide” and “narrow” devices on the bus?

•

Are there devices on the internal part of the SCSI bus?

• Will you be using a single-ended interface or a differential interface?

NOTE Appendix B provides a brief overview of SCSI and the issues you must consider

when placing other devices on the same bus with this jukebox.

1-12 Chapter 1

Page 25

Connecting Power

1. Ensure the power switch on the jukebox is OFF (see Figure 1-1).)

NOTE Use the power cord shipped with the jukebox.

2. Plug the socket end of the power cord into the power port on the bottom of the interface enclosure (see “8” on Figure 1-2).

Setting Up the Jukebox

Connecting Power

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

3. Plug the other end of the power cord into a power outlet.

(After the jukebox is moved to its operating location) Lower the leveler feet and

tighten the 1/2-inch nut on each foot.

5. Turn the power on.

TESTING and NOT READY alternately display. Once the poweron test

completes (approximately 1.5 minutes),

NOTE If DEVICE FAILED displays. See “Troubleshooting” in Chapter 3 for

troubleshooting procedures.

NOTE Go to “Configuring Write Verify” on the next page to complete the installation.

READY displays.

Chapter 1 1-13

Page 26

Setting Up the Jukebox

Configuring Write Verify

The write verify configuration ensures that data is written reliably to an optical disk. The jukebox ships with write verify enabled. Many software applications also default to this method of writing.

Writing data on a magneto-optical disk requires two passes. The first pass erases the data in the sector to which data will be written. The second pass writes new data to that sector.

When write verify is configured to ON, an additional pass is made over the sector. This third pass verifies that all data is written correctly to the sector. To add to the reliability of your data, Hewlett-Packard recommends that you maintain the default ON setting for write verify. Note that when write verify is ON, write operations take more time.

If you choose to change the write verify configuration to OFF, refer to “Configuring Operating Configurations” in Chapter 3.

NOTE This is the last step in the installation process. Go to Chapter 3, “Operating the

Jukebox.”

1-14 Chapter 1

Page 27

Setting Up the Jukebox

Moving or Shipping the Jukebox

If you want to move the jukebox a short distance, such as to another office or to another floor in your building, see “Moving the Jukebox a Short Distance.” If you want to ship the jukebox to another location, see “Shipping the Jukebox.”

Moving the Jukebox a Short Distance

1. If you will be removing the disks from the jukebox, follow your jukebox application software instructions for unmounting, ejecting, and labeling disks to ensure that the jukebox can be brought online again easily.

Ensure that there are no disks in the drives.

CAUTION Failure to eject a disk from the optical drive prior to moving the jukebox could result

in damage to the optical drive mechanism.

Chapter 1: Setting

up the Disk Drive

Setting up the

Jukebox

If you will be manually ejecting disks, refer to “Ejecting an Optical Disk from the Jukebox” in Chapter 3.

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

Do not turn off power to the jukebox until you are sure the SCSI bus is inactive. Removing power from a SCSI device when the bus is active can result in data loss and/or indeterminate bus states. Check your host system manuals for information about checking the SCSI bus status. If your computer is connected to a LAN, be sure to check with your system administrator before turning off power to the jukebox

2. Switch jukebox power OFF (see “3” on Figure 1-1).

3. Lift off the left side panel and remove the power cord and the SCSI cable connections.

4. Loosen the 1/2-inch nut securing each of the four leveler feet and screw the feet up to raise them away from the floor.

5. Carefully move the jukebox to its new destination.

6. Set up the jukebox at its new location. Refer to the cabling and addressing information in the beginning of this chapter if necessary.

7. Lower the leveler feet and tighten the 1/2-inch nut on each foot.

8. Bring the jukebox online according to your system’s requirements.

Chapter 1 1-15

Page 28

Setting Up the Jukebox

Moving or Shipping the Jukebox

Shipping the Jukebox

1. Follow your jukebox application software instructions for unmounting and ejecting disks.

Ensure that there are no disks in the drives.

CAUTION Failure to eject a disk from the optical drive prior to moving the jukebox could result

in damage to the optical drive mechanism.

Failure to remove all disks from the storage slots in the jukebox could result in damage to the jukebox.

If you will be manually ejecting disks, refer to “Ejecting an Optical Disk from the Jukebox” in Chapter 3.

2. Follow your jukebox application’s instructions for labeling the disks according to what you will be doing with the disks (example: archiving, moving them to another jukebox, etc.)

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

3. Switch jukebox power OFF (see “3” on Figure 1-1).

4. Lift off the left side panel and remove the power cord and the SCSI cable connections.

5. Loosen the 1/2-inch nut securing the leveler feet and screw the feet up to raise them away from the floor.

6. Repackage the jukebox in the same way it was received.

NOTE Your service representative can provide assistance or advise you on how to best

repackage and ship your jukebox.

1-16 Chapter 1

Page 29

Optical Disks

Using

2 Using Optical Disks

Page 30

Using Optical Disks

Overview of This Chapter

Using Optical Disks

The optical disks that you use with your jukebox are an integral part of the storage process. This chapter provides information on the following topics:

choosing an optical disk type

•

• labeling optical disks

• write-protecting optical disks

• caring for optical disks

IMPORTANT Hewlett-Packard conducts extensive product quality testing to ensure it’s

magneto-optical media is unsurpassed in quality -- far exceeding ISO, ANSI, and IEC industry standards requirements. In addition, HP conducts exhaustive media compatibility and interchange testing to ensure maximum interaction reliability between HP jukebox drives and HP media. Using HP optical media with HP jukeboxes is the best way to ensure your data’s integrity and accessibility.

That’s why HP recommends using HP-brand optical media with its jukeboxes.

For additional details and specifications for HP optical media, or to purchase media online, go to the “Product Information” section at www.hp.com/storagemedia.

2-2 Chapter 2

Page 31

Using Optical Disks

Choosing an Optical Disk Type

Two disk types are available for use in the jukebox: rewritable disks and write-once disks.

To choose which type of disks to use, consider these points:

• Rewritable optical disks--data can be repeatedly written and erased.

• Write-Once optical disks--data can be written only once, and the data cannot be

altered or erased. If you have a need for data security and audit trails, write-once disks may be a good disk choice.

• Rewritable and write-once disks come in sector sizes from 4,096 bytes/sector down to 512 bytes/sector (see Table A-1 in Appendix A). The sector size you choose depends upon what type of operating system you have in your host computer and which software package you use to manage files stored on the jukebox.

Optical Disks

Using

NOTE Do not use write-once disks in a computer system that does not support write-once

disks. Check that your jukebox application software supports write-once disks.

Chapter 2 2-3

Page 32

Using Optical Disks

Labeling an Optical Disk Cartridge

Make it a practice to label your optical disk cartridges. You are provided adhesive labels with each disk for this purpose. Here are some suggestions for labeling:

NOTE Your jukebox application software may label your optical disk slot locations

differently. Use your application to check disk locations prior to labeling the disks.

• storage slot location (1, 2, 3, ... )

• date of format or initialization

• disk owner (group, department, etc.)

• storage purpose (backup, old version of operating system, etc.)

HP recommends using end labels as shown in Figure 2-1. End labels reduce the chance of label material interfering with the cartridge shutter and causing a drive to jam.

CAUTION Labels used in the vicinity of the shutter may cause the drive to jam if the label is

installed incorrectly or if portions of the label lift off because of wear. If a drive jams because the label interferes with the shutter, a service call may be necessary.

Figure 2-1 Recommended Placement of Cartridge Labels

2-4 Chapter 2

Page 33

Write-Protecting an Optical Disk

Each side of an optical disk can be write-protected by sliding the write-protect button in the direction of the arrow on the cartridge (see Figure 2-2).

With rewritable optical disks, write-protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk.

With write-once optical disks, existing files cannot be altered or erased regardless of whether or not the write-protect button has been set. However, setting the button to write-protect prevents writing additional files to the disk.

Figure 2-2 Write-Protect Button Location

Using Optical Disks

Write-Protecting an Optical Disk

Optical Disks

Using

Chapter 2 2-5

Page 34

Using Optical Disks

Caring for Optical Disks

Follow these guidelines to ensure that your optical disks remain in good condition:

• Do not expose disks to extreme magnetic fields.

• Do not expose disks to dust particles.

• Do not expose disks to extreme temperatures or extreme humidity.

• Do not drop the disks.

• Do not open a disk's metal shutter and touch the disk surface.

• Do not take disks apart.

• Do not insert disks with loosely-attached labels into the jukebox.

• Remove old disk labels before applying new ones especially if you choose to

place labels on the sides of the cartridge (near the shutter) rather than on the end of the cartridge.

• Store disks in a clean, safe place when they are not in use.

Cleaning Disks

Normally, an optical disk does not require cleaning when used in a computer room or clean office environment. If you are in an extremely dusty environment and are experiencing difficulties reading and/or writing to a particular disk you may want to clean the disk to see if this corrects the problem.

CAUTION Be very careful when cleaning an optical disk. Abrasive particles dragged across the

disk surface can damage the disk and prevent recovery of some or all of the data on the disk.

Clean a disk only with a disk cleaning kit. Follow the disk cleaning kit instructions exactly.

Disk cleaning kits are listed on www.hp.com.

2-6 Chapter 2

Page 35

Operating the

Jukebox

3 Operating the Jukebox

Page 36

Operating the Jukebox

Overview of This Chapter

This chapter gives information on the following topics:

• operating the control panel

• using the selection buttons

• interpreting messages which appear in the display window

• loading optical disks into the jukebox

• ejecting optical disks from the jukebox

• entering the administration menu password

• changing the administration menu password

• setting SCSI IDs or logical unit numbers (LUNs)

• setting configurations

• retrieving performance information

• running tests (for service use)

• using online repair (for service use only)

• troubleshooting

3-2 Chapter 3

Page 37

Operating the Jukebox

Operating the Control Panel

The control panel enables manual control of all jukebox operations using four buttons and an LED display.

The SCSI IDs of the jukebox and its optical drives can be set and changed, disks may be loaded and ejected, configurations can be monitored and changed, performance information can be viewed, internal tests can be run, and the jukebox can be secured from unauthorized use.

The figure and text on the next two pages show the user controls, mailslot and power switch. The rest of the chapter describes all manual procedures available to the operator.

Operating the

Jukebox

Chapter 3 3-3

Page 38

Operating the Jukebox

Operating the Control Panel

Figure 3-1 The Jukebox Control Panel

3-4 Chapter 3

Page 39

Operating the Jukebox

Operating the Control Panel

The numbers below refer to the numbers in Figure 3-1 on the previous page.

1 Swivel feature The control panel assembly may be rotated to face the

display (#3 below) toward the front or right side of the jukebox. The front has the vertical window, the right side has the mailslot.

2 Activity light Lit differently to indicate the following:

• Steady Green - power is on

• Flashing Green - an optical drive is being accessed

• Amber - a fault occurred

Operating the

Jukebox

3 16-character

Displays information about the current operation.

display

4 Selection

buttons

Pressed to perform the following operations:

CANCEL cancels the current operation or choice

PREV scrolls the display choice backward by one

NEXT scrolls the display choice forward by one

ENTER selects the displayed choice

5 Power switch Used to power the jukebox on and off.

6 Mailslot Used to load and eject optical disks

NOTE Figure 3-2 shows the jukebox menus available using the control panel selection

buttons.

Chapter 3 3-5

Page 40

Operating the Jukebox

Operating the Control Panel

Figure 3-2 Jukebox Display Menu Tree

3-6 Chapter 3

Page 41

Operating the Jukebox

Using Selection Buttons

Use the CANCEL, PREV, NEXT, and ENTER buttons to select tasks you want the jukebox to perform. When you push these buttons, the message in the display window changes. See the next section for a list of messages.

Each time you push the

NEXT or PREV button, a task choice appears. (If you see an

“*” as part of the message, it indicates there is a menu beneath that choice, which you can access by pressing the

NEXT or PREV key. Holding the NEXT or PREV or button down scrolls the display

ENTER key. To display additional choices, press the

faster.)

NOTE You can get back to READY at any time by pressing CANCEL. (You may have to

press CANCEL more than once in some cases.)

Operating the

Jukebox

Chapter 3 3-7

Page 42

Operating the Jukebox

Understanding Display Window Messages

The display window shows the operations you may select. Instructions for selecting or changing choices follows the explanation of the messages.

Top Level Menus

READY The jukebox is ready for operation.

ADMIN * Select to access second-level choices. You must enter a security

code to access these choices.

NOTE A * indicates that there are multiple selections available for that choice currently

displayed. When a choice is flashing, press display other choices.

ENTER to select it or PREV or NEXT to

Second Level Menus

You must enter a security code before accessing these functions. See “Entering the Administration Menu Password” later in this chapter. A default password of 000 000 000 is set at the factory. You may want to change this default code to a private code to prevent unauthorized access to the jukebox. See “Changing the Administration Menu Password” in this chapter.

TEST * Select to run internal tests (normally, these are run by service).

INFO * Select to retrieve performance information stored in the

jukebox logs.

CONFIG * Select to customize the way the jukebox functions.

SCSI IDs * Select to view and/or change the SCSI IDs and logical unit

numbers (LUNs).

ONLINE REPAIR * Select to view and change drive settings for online drive

replacement (used by service only)

NOTE An “*” indicates there are multiple selections available for the displayed choice.

When a menu selection is flashing, press

PREV or NEXT to display other choices that available in that part of the menu.

ENTER to choose that selection, or press

3-8 Chapter 3

Page 43

Operating the Jukebox

Understanding Display Window Messages

In Figure 3-2, you can display the selections listed in boxes below the shaded choices by pressing

NEXT to scroll through the list. To perform the displayed operation, press ENTER.

ENTER when one of the shaded choices displays. Press PREV or

Operating the

Jukebox

Chapter 3 3-9

Page 44

Operating the Jukebox

Loading a Disk into the Jukebox

NOTE Label all disks before loading them into the jukebox. (See “Labeling an Optical Disk

Cartridge” in Chapter 2 for instructions.)

Some software packages require that you load and eject disks by using instructions in the software. If you use a software package to manage files in the jukebox, check the software documentation before proceeding with these steps.

Start with READY or LOAD in the display.

Figure 3-3 Loading a Disk

1. Insert a disk into the mailslot with Side A of the disk facing up. The shutter end of the disk goes in the mailslot first.

When the disk is inserted, it is automatically pulled into the mailslot. An incorrectly inserted disk is rejected, CART IN WRONG displays briefly, and then LOAD SLOT # displays. (“#” is flashing and is the number of the first available storage slot in the jukebox.)

2. If you want to select the storage slot number that shows in the display, press

LOAD or ENTER. If you want to choose a different storage slot, press NEXT or PREV until the desired slot number displays, and then press ENTER.

3-10 Chapter 3

Page 45

Operating the Jukebox

Loading a Disk into the Jukebox

3. LOADING displays as the jukebox moves the disk to the slot. After the disk is loaded into the selected storage slot, the display returns to LOAD *. You may now load additional disks by inserting the disks into the mailslot and repeating step 3 until you are finished loading disks.

4. Press

CANCEL to return to the READY state.

Operating the

Jukebox

Chapter 3 3- 11

Page 46

Operating the Jukebox

Ejecting a Disk From the Jukebox

NOTE Some software packages require that you load and eject disks by following the

instructions in the software. If you use a software package to manage files in the jukebox, check the software documentation before proceeding with these steps.

Start with READY in the display.

1. Press

NEXT until EJECT * displays and then press ENTER.

2. EJECT SLOT # displays. (“#” is flashing and the number of the first storage slot in the jukebox that contains an optical disk.)

3. If you want to select the storage slot number that shows in the display, press

EJECT or ENTER. If you want to choose a different storage slot, press NEXT or PREV until the desired slot number displays and then press ENTER. (See the note

on the following page.)

EJECTING displays as the jukebox moves the disk to the mailslot. When the disk is in the mailslot, the display returns to EJECT SLOT #.

4. Remove the disk from the mailslot.

You may now eject additional disks by pressing

ENTER and then following steps

2 through 4 until you are finished ejecting disks. When the last disk is ejected, EMPTY displays briefly before returning to EJECT *.

5. Press

CANCEL to return to the READY state.

3-12 Chapter 3

Page 47

Operating the Jukebox

Entering the Administration Menu Password

READY > ADMIN * > PSWD 000 000 000

A numeric password is required to access menu choices beneath the ADMIN * menu of the jukebox (see Figure 3-2). A three-part password, 000-000-000, was set at the factory. Consider changing this default password to your own password so that only authorized persons can access the choices under the ADMIN * menu.

NOTE Don’t forget your password. If you forget it, only your service representative can

reset the security code to the factory setting which enables you to set a new password.

Follow these steps to enter the password. If you want to change the password, go to the next section, “Changing the Administration Menu Password.”

Start with READY in the display.

1. Press

2. Press

NEXT until ADMIN * displays.

ENTER. PSWD 000 000 000 displays and the first set of three zeros

flashes.

NOTE If the default password, 000 000 000, is still in effect, accept this password by

pressing

ENTER three times (once for each set of three zeros). TEST * displays

which indicates you are in the menu tree below ADMIN *.

If you have set your own password into the jukebox, continue with Steps 3 to 5 below.

3. Press

NEXT or PREV until the first number of your password displays. Press

ENTER. The middle set of three zeros flashes.

Operating the

Jukebox

4. Press

ENTER. The third set of three zeros flashes.

5. Press

ENTER. TEST * displays.

To access menu choices under the ADMIN * menu press desired choice displays, and then press

Chapter 3 3-13

NEXT or PREV until the second number of your password displays. Press

NEXT or PREV until the third number of your password displays. Press

NEXT or PREV or until the

ENTER.

Page 48

Operating the Jukebox

Changing the Administration Menu Password

READY > ADMIN * > PSWD 000 000 000 >CONFIG *

1. Follow the steps on the previous page to enter your password (or the default, factory-set password 000 000 000).

2. TEST * displays. Press

3. Press

NEXT or PREV or until NEW PASSWORD displays and then press ENTER.

NEXT until CONFIG * displays, and then press ENTER.

4. NEW 000 000 000 displays and the first set of three zeros flashes. Press

NEXT or PREV until the new number you wish to assign to the first part of the

password displays and then press

5. Press

NEXT or PREV until the new number you wish to assign to the second part

of the password displays and then press

ENTER. The second set of three zeros flashes.

ENTER. The third set of three zeros

flashes.

6. Press

7. PASSWORD CHANGED displays. Press

NEXT or PREV until the new number you wish to assign to the third part of

the password displays and then press

ENTER.

CANCEL three times to return to READY

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

8. Turn the jukebox OFF, then ON to save the password to the jukebox flash ROM.

3-14 Chapter 3

Page 49

Operating the Jukebox

Setting the SCSI IDs

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B.

First, determine if you are using basic SCSI addressing or logical unit numbering (LUN). Setting the LUN mode is explained below.

Next, either view the current SCSI IDs or proceed directly to setting IDs. The next two procedures are “Viewing the Current SCSI IDs” and “Changing the Current SCSI IDs.”

Tables showing default SCSI IDs for basic SCSI addressing and LUN addressing are in Appendix B.

Setting the LUN Mode

Operating the

Jukebox

READY > ADMIN * > SCSI ID’S * > CHOOSE LUN MODE *

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B.

NOTE Check your host system documentation and jukebox application software

documentation to verify that the use of LUNs is supported.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays and then press ENTER.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. Press

4. VIEW ID’S displays. Press

NEXT until SCSI ID’S displays, and then press ENTER.

NEXT until CHOOSE LUN MODE * displays and

then press

ENTER. LUN MODE ON or LUN MODE OFF displays and ON or OFF

is blinking.

5. Press

NEXT to change the setting and then press ENTER. WAIT FOR UPDATE

and then TURNED OFF or TURNED ON display briefly. Then SCSI ID’S displays.

Chapter 3 3-15

Page 50

Operating the Jukebox

Setting the SCSI IDs

You may now view the SCSI ID and LUN numbers using VIEW ID’S, or set a new SCSI ID number using SET ID’S. (See the following two sections.)

Viewing the Current SCSI IDs

READY > ADMIN * > SCSI ID’S * > VIEW ID’S * >

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays, and then press ENTER.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. Press

4. VIEW ID’S displays. Press

NEXT until SCSI ID’S displays, and then press ENTER.

ENTER.

5. JKBX ID # LUN # or DRV # ID # LUN # displays. (JKBX ID # stands for the current ID of the jukebox controller, DRV # ID # is the current ID setting of the displayed drive number, and “LUN #” is the current logical unit number.)

Press

NEXT or PREV to scroll through the current SCSI IDs and LUNs.

NOTE Tables in Appendix B show the default SCSI IDs and LUNs when LUN mode is

turned on.

6. Press

CANCEL twice to exit VIEW ID’S.

3-16 Chapter 3

Page 51

Operating the Jukebox

Setting the SCSI IDs

Changing the Current SCSI IDs

READY > ADMIN * > SCSI ID’S * > SET ID’S *

NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to

Appendix B.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays, and then press ENTER.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. Press

4. VIEW ID’S displays. Press

NEXT until SCSI ID’S displays, and then press ENTER.

NEXT until SET ID’S displays and then press

ENTER.

If you are using basic SCSI addressing (LUN mode OFF):

JKBX ID # LUN # or DRV # ID # LUN # displays. (JKBX ID # stands for the current ID of the jukebox controller, LUN # is the current logical unit number, and DRV # ID # is the current ID setting for the displayed drive number.) When using basic SCSI addressing, the LUN # is always 0.

If you are using LUN addressing (LUN mode ON):

JKBX ID # or DRVs # ID displays. (“#” is the current ID for the jukebox controller and drives when LUN mode is ON.)

5. Press

NEXT until the setting you wish to change displays, and then press ENTER.

The # (current ID) begins flashing.

Operating the

Jukebox

NOTE In the next step you will choose a new ID. Review this note.

This jukebox, by default, assigns ID 6 to the jukebox controller. When in LUN mode, the jukebox controller ID uses LUN 0 for itself and assigns the drives to LUN 1 to 2 or 1 to 4 (depending on whether you have two or four drives on in your model of the jukebox).The result is that there are two types of devices (controller and drives) at ID 6.

Some host computer systems do not allow you to assign different device types to the same ID.

Chapter 3 3-17

Page 52

Operating the Jukebox

Setting the SCSI IDs

If your host computer system does not support multiple types at the same ID and you want to use LUN mode, you must select different IDs for the jukebox controller (JKBX ID #) and the drives (DRV #). Tables in Appendix B show jukebox default settings and an example of setting the jukebox controller and drives to different IDs (one digit apart).

If another device ID is placed between the jukebox controller and the drives, problems can result. For this reason, the jukebox will not accept IDs for the jukebox controller and drives that are more than one digit apart. You will receive a CONFLICT message.

6. Press

NEXT or PREV until the new ID that you want displays and then press

ENTER.

If the jukebox is set to LUN MODE ON, go to Step 8. Only one ID can be changed and the ID automatically updates when you press

7. (If using basic SCSI addressing - LUN mode OFF) Press displays, and then press

8. UPDATE or WAIT FOR UPDATE and then ID’S SAVED displays briefly.

• If the new settings do not conflict with other SCSI IDs on the bus, SCSI

ID’S displays.

• If the new settings conflict with other IDs on the SCSI bus,

CONFLICT-ABORTED displays briefly and then VIEW ID’S displays. Any changes entered are lost, and you must repeat steps 3 through 6 to set a new ID.

NOTE When in LUN mode:

If the new ID you choose results in the IDs for the jukebox controller and the drives being more than one digit apart, the jukebox displays CONFLICT and rejects the ID.

ENTER.

NEXT until UPDATE

ENTER.

9. Press

CANCEL until READY displays.

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

Do not turn off power to the jukebox until you are sure the SCSI bus is inactive. Check your host system manuals for information about checking the SCSI bus status. If your computer is connected to a LAN, be sure to check with your system administrator before turning off power to the jukebox.

10. Turn the jukebox OFF, then ON to save the IDs to the jukebox flash ROM.

3-18 Chapter 3

Page 53

Operating the Jukebox

Setting an Operating Configuration

READY > ADMIN * > CONFIG *

You can set configurations to customize the way the jukebox operates.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. TEST * displays. Press

4. Press

NEXT or PREV until the name of the configuration you wish to set displays

and then press

ENTER. (Configurations are described on the following pages.)

NEXT until CONFIG * displays, and then press ENTER.

If the configuration has multiple settings, the current setting flashes. Otherwise, the configuration is set and a confirmation message displays.

5. If the current configuration setting is flashing, press desired setting displays, and then press

ENTER. OPTION SAVED displays and

NEXT or PREV until the

then the configuration’s name and setting displays.

6. Press

CANCEL to return to READY.

CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly.

Operating the

Jukebox

7. Turn the jukebox OFF, then ON to save the configuration to the jukebox flash ROM.

Configurations are described in the following table.

Chapter 3 3-19

Page 54

Operating the Jukebox

Setting an Operating Configuration

Table 3-1 Configuration Choices

Configuration

Name

RECOVERY ON/OFF

RESTORE DEFAULTS

CLEAR ODOMETERS

DUAL PICKER ON/OFF

Description

Toggles between ON and OFF. If the configuration is set to ON, the jukebox attempts to recover from errors; if the configuration is set to OFF, the jukebox immediately stops moving if an error condition occurs. The default configuration is RECOVERY ON, and recovery should remain ON under normal conditions.

Sets all jukebox configurations to default settings.

Used by service personnel only. Sets all jukebox odometers to zero.

Toggles between ON and OFF. (The default setting is DUAL PICKER ON, and dual picker mode should remain ON under normal conditions.) If the configuration is set to ON, the jukebox runs with dual picker (disk transport) addressing ON; if the configuration is set to OFF, the jukebox runs with dual picker (disk transport) addressing OFF.

STARWARS ON/OFF

Used by service personnel only. Should be set to ON during normal operation. Toggles between ON and OFF. The ON configuration enables the vertical sensors; the OFF configuration disables the vertical sensors.

NEW PASSWORD Allows you to change the numerical password required

to access the menu choices under the ADMIN * menu on the jukebox control panel. These choices include configurations, tests, and information logs. To change the security code, see “Changing the Administration Menu Password” in this chapter.

SCSI LOG ON/OFF

Used by service personnel only. Should be set to OFF during normal operation. Toggles between ON and OFF. Tracks internal SCSI states and saves the information to a log.

3-20 Chapter 3

Page 55

Operating the Jukebox

Setting an Operating Configuration

Configuration

Name

Description

SECURE ON/OFF Toggles between ON and OFF. The ON configuration

disables loading and ejecting disks. The OFF configuration enables loading and ejecting disks (the default state of the jukebox).

SECURE MAIL OUT/IN

Toggles between OUT and IN. Determines the orientation of the mailslot when the SECURE configuration is set to ON. When set to OUT, the mailslot remains in its normal orientation. When set to

IN, the mailslot rotates in, making it inaccessible.

POWER SECURE ON/OFF

Toggles between ON and OFF. The ON configuration retains your selection of the SECURE configuration through power cycling (or power outage). The OFF configuration allows the jukebox to return to the default setting of this configuration after a power cycling (default setting is OFF).

REP RECOVERED ON/OFF

Toggles between ON and OFF. When set to ON, recovered errors are reported; when set to OFF, recovered errors are not reported.

Operating the

Jukebox

CONF40 ON/OFF Used by service personnel only. Changing this

configuration may result in a service call.

WRITE VERIFY ON/OFF

Toggles between ON and OFF. When set to ON (default), write verify is forced. When set to OFF, the drives may write verify or not, depending on how they are manually configured or how they are configured by the jukebox application software.

Chapter 3 3-21

Page 56

Operating the Jukebox

Retrieving Log History

READY > ADMIN * > INFO *

You can display information stored in the jukebox operating logs by using the INFO * menu.

Start with READY in the display.

1. Press

NEXT until ADMIN * displays.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” in this chapter.

3. TEST * displays. Press

4. Press

NEXT until the name of the log you wish to access displays and then press

ENTER. (A “*” indicates that there are more selections beneath the displayed

choice.)

5. After you are finished viewing log information, press READY.

Information logs are described in the following table.

Table 3-2 Information Logs

Log Name Description

REVISION Jukebox firmware version number.

JUKEBOX * Press

NEXT until INFO * displays, and then press ENTER.

CANCEL to return to

ENTER to select the information described in the

next five rows.

product # Product identification string

SN # Serial number of the unit.

FW TYPE ## Code that identifies the type of firmware used in the

DRIVES # Number of drives in the unit.

SLOTS # Number of available storage slots in the unit.

3-22 Chapter 3

unit.

Page 57

Operating the Jukebox

Retrieving Log History

Log Name Description

JKBX ODOMETERS * Press ENTER to select the odometer logs described in

the next five rows.

HOURS Number of operation hours (time the power was on).

Some of the time may be while in power reduction mode.

MOVES Total moves and move attempts by the disk transport

mechanism.

FLIPS Total disk transport mechanism flips.

XLATES Total disk transport mechanism horizontal moves.

ROTATES Total mailslot rotations.

Operating the

Jukebox

DRIVE LOADS * Press

ENTER to select the logs under this selection.

DRIVE # Total disk loads for the drive numbered “#.”

DRIVE FW * Press

ENTER to select the logs under this selection.

D# REV x.xx Drive firmware revision code. “D#” is the drive

number and x.xx is the code. Press

NEXT or PREV to

select drive numbers.

DRIVE SN * Press

ENTER to select the logs under this selection.

D# xxxxxxx Serial number of the drive where “#” is the drive

number. Press

NEXT or PREV to select drive numbers.

HARD ERROR * Log of unrecoverable errors (commands that did not

successfully complete). Returns either NO HARD ENTRIES or ENTRY #. (There may be multiple hard error numbers.)

Press

ENTER to view the log for the currently

displayed error, or press

NEXT to select the next error.

(Log entries are described in the rows following RECOVERY ERROR * in this table.)

Chapter 3 3-23

Page 58

Operating the Jukebox

Retrieving Log History

Log Name Description

SOFT ERROR * Log of recovered errors (commands that complete

successfully). Returns either NO SOFT ENTRIES or ENTRY #. (There may be multiple soft error numbers.)

Press

ENTER to view the log for the currently

displayed error, or press

NEXT to select the next error.

(Log entries are described in the rows following

RECOVERY ERROR * in this table.)

RECOVERY ERROR * Log of errors during the most recent move. Returns

either NO ENTRIES or the number of recovery errors.

Press

ENTER to view the log for the currently

displayed error, or press

NEXT to select the next error.

(Log entries are described in the following rows.

*HARDWARE ERR #Internal diagnostics error number of the cause of the

failure.

*FRU 1 # Field replaceable unit most likely to be at fault.

*FRU 2 # Field replaceable unit second most likely to be at fault.

*FRU 3 # Field replaceable unit third most likely to be at fault.

MOTION <name> <name> indicates one of the following types of

movements taking place in the jukebox at the time of the failure:

• EXCHANGE

• MOVE

• POSITION

• INIT ELEM

• REZERO

• ROTATE

• DIAGNOSTIC

3-24 Chapter 3

• RESTORE

Page 59

Operating the Jukebox

Retrieving Log History

Log Name Description

SOURCE # Element number to which the source refers. (This

information is valid for MOVE, EXCHANGE, and POSITION movements only.)

DESTINATION 1 #Element to which the first destination refers. (This

information is valid for MOVE and EXCHANGE movements only.)

DESTINATION 2 #Element to which the second destination refers. (This

information is valid for the EXCHANGE movement only.)

ODOMETER # Move number in which the error occurred.

*MICROMOVE 1 # First jukebox micro-move for the original move

command issued prior to the failure.

*MICROMOVE 2 # Second jukebox micro-move for the original move

command issued prior to the failure.

Operating the

Jukebox

*MICROMOVE 3 # Third jukebox micro-move for the original move

command issued prior to the failure.

*MICROMOVE 4 # Fourth jukebox micro-move for the original move

command issued prior to the failure.

*MICROMOVE 5 # Fifth jukebox micro-move for the original move

command issued prior to the failure.

*MICROMOVE 6 # Sixth jukebox micro-move for the original move

command issued prior to the failure. (This is the last to be logged.)

*MICROMOVE ER # Micro-move error that occurred.

TOP or BOTTOM PICKER

Displays either TOP or BOTTOM indicating which side of the disk transport mechanism was active at the time of the error.

NORTH or SOUTH THUMB

Displays either NORTH or SOUTH indicating which thumb on the transport mechanism was active at the time of the error.

* Press ENTER to display more information

Chapter 3 3-25

Page 60

Operating the Jukebox

Running an Internal Test

READY > ADMIN * >TEST *

The optical jukebox can run self-diagnostic tests. See the Caution note below.

CAUTION Some of the internal diagnostic tests of this jukebox can corrupt your file system if

not properly completed (for example, disks can be placed in unexpected locations).

In almost all cases, these tests should be run only by authorized service personnel. Service, however, may request that you run specific tests to provide information before they come to your site. The descriptions of these tests are included in this manual only for your information.

Instructions for running internal tests are included in this guide to help you run tests if requested by service. There is a possibility you may run one test as a result of troubleshooting; this test is “INIT ELEM STATUS.”

Start with READY in the display.

1. Press

NEXT until ADMIN * displays.

2. Enter the administration password.

Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter.

3. TEST * displays. Press

4. Press

NEXT until the name of the test you wish to run displays and then press

ENTER to start the test.

ENTER.

NOTE You may press CANCEL at any time to abort a test. A delay may occur while the

current test loop completes.

3-26 Chapter 3

Page 61

Table 3-3 Internal Tests

Tes t Na m e Description

Some of the following tests can corrupt your data if not completed properly. Those tests are noted with a “Used by service...” alert. Do not run these tests.

If you are in contact with your service representative, you may be requested to run one or more of the remaining tests as part of the early phases of a diagnostic procedure. Also, you may receive a control panel message to “RUN ISTAT

TEST” which, the troubleshooting table explains, means to run the INIT ELEM STATUS test. It is for these two, limited situations that the instructions

for running internal tests is included in this user guide and why the tests are described.

Operating the Jukebox

Running an Internal Test

Internal Tests are normally for service use only.

Operating the

Jukebox

EXCHANGE DEMO

Used by service personnel only. Do not run this test if the jukebox contains disks with file system data on them.

This test moves randomly-chosen optical disks to

random storage slot locations. This test displays FAIL if there are no disks in the jukebox or if all storage slots are full. For best results, the jukebox should contain as many disks as there are drives, plus two additional disks. The transport and mailslot must be empty.

INIT MECHANICS Runs the FIND PLUNGE HOME, FIND VERTICAL

HOME, FIND XLATE HOME, and INIT ELEM STATUS tests. Each test is run one time per test loop.

INIT ELEM STATUS

Physically scans the entire unit to determine which storage slots contain disks and if the drives contain disks. NOTE: This test appears as “ISTAT TEST” in all control panel error messages.

Chapter 3 3-27

Page 62

Operating the Jukebox

Running an Internal Test

Tes t Na m e Description

MAGAZINE IO Makes a combination of moves with a PASS/FAIL

result. It moves an optical disk from a randomly-chosen full slot to a randomly-chosen empty slot with a random flip. It then moves the disk back to its original storage slot with its original orientation. This test displays FAIL if there are no disks in the jukebox or if all storage slots are full. The drives and mailslot must be empty.

DRIVE IO Makes a combination of moves with a PASS/FAIL

result. It moves an optical disk from a randomlychosen full slot to a randomly-chosen drive with a random flip. It then moves the cartridge back to its original slot with its original orientation. This test displays FAIL if there are no disks in the jukebox or if all storage slots are full. The drives and mailslot must be empty.

MAILSLOT IO Makes a combination of moves with a PASS/FAIL

result. It moves an optical disk from the lowestnumbered full slot to the mailslot with a random flip. It then moves the cartridge back to its original slot with its original orientation. This test displays FAIL if there are no disks in the jukebox or if all storage slots are full. The drives and mailslot must be empty.

VERTICAL TEST Moves the disk transport mechanism up and down the

full length of the rail. Returns PASS/FAIL. No disks are required.

TRANSLATE TEST Moves the disk transport mechanism from side to side.

No disks are required.

FLIP TEST

Makes a combination of moves with a

PASS/FAIL result. Flips the disk transport mechanism at various locations. No disks are required.

PICKER TEST Flips the disk transport mechanism and switches active

thumbs. No disks are required

3-28 Chapter 3

Page 63

Running an Internal Test

Tes t Na m e Description

Operating the Jukebox

FIND PLUNGE HOME

Calibrates the disk transport mechanism, establishes the mechanism’s orientation, and determines the reference points in the picker travel path. Assumes that the mechanics and servo system are functional. No disks are required.

FIND VERT HOME Recalibrates the vertical position of the disk transport

mechanism and verifies that the vertical path is clear. No disks are required.

FIND XLATE HOME

Calibrates the reference points for the side-to-side motion of the disk transport mechanism. No disks are required.

VERTICAL ENCODER

Moves the disk transport mechanism down to the lower stop, moves it back up a short distance, and then moves it back down. On the second downward motion the number of digital pulses is counted and verified. Returns PASS/FAIL. No disks are required.

EMPTY DRIVES Used by service personnel only. Do not run this test if

the jukebox contains disks with file system data on them.

Moves disks out of the drive mechanism(s) and

returns them to their home storage slot locations if the locations are known. If the home storage location is not known, the jukebox moves the disks into the first available empty storage slot.

Operating the

Jukebox

EMPTY PICKER Used by service personnel only. Do not run this test if

FILL PICKER Used by service personnel only. Do not run this test if

Chapter 3 3-29

the jukebox contains disks with file system data on them.

Moves a disk from the disk transport mechanism

to its home storage slot location if that location is known, otherwise the disk is placed into the first available empty storage slot.

the jukebox contains disks with file system data on them.Moves a disk into the disk transport mechanism

from the first storage slot containing a disk. This test must be run twice to fill both containers in the disk transport mechanism.

Page 64

Operating the Jukebox

Running an Internal Test

Tes t Na m e Description

EXERCISE MECH Runs the VERTICAL TEST, TRANSLATE TEST,

FLIP TEST, MAGAZINE IO, DRIVE IO, and MAILSLOT IO tests. Each test runs one time per test loop.

WELLNESS TEST Checks the general capability of the jukebox. Requires

one loaded disk. The drives, transport, and mailslot must be empty. Runs

EXERCISE MECHANICS. Each test runs one time per

test loop.

CLEAR SOFT LOG Sets the soft error log to zero.

INIT MECHANICS and

CLEAR HARD LOG

PLUNGE FULL SPD

PLUNGE 1/2 SPD

PLUNGE 1/4 SPD

STARWARS The display shows 0 0 0.

Sets the hard error log to zero.

Allows the disk transport mechanics to run at full speed. This setting should always be used in normal jukebox operation.

Used by service personnel only.

transport mechanics to run at half speed

Used by service personnel only.

transport mechanics to run at quarter speed.

Each “0" indicates one of the paths that the disk transport mechanism follows in front of each stack of optical disks. If the path is clear, a “0” displays; if the path is blocked (because of an optical disk that is not inserted fully into its storage slot for example), an “*” will be displayed. This display is automatically updated if the status changes.

Allows the disk

3-30 Chapter 3

Page 65

Running an Internal Test

Tes t Na m e Description

Operating the Jukebox

BOTTOM THUMB

TOP THUMB

TRANSLATE SENSOR

Used by service personnel only. Reports THUMB A, THUMB B, or NO THUMB. Looks at the top and bottom

thumb sensors and reports whether the thumbs on the disk transport mechanism are in the forward or back position. If

specified thumb is the forward position. If is returned, both thumbs are in the back position.

Used by service personnel only.Reports Looks at the top thumb sensor which reports whether or not the thumb that is currently on the top side of the disk transport mechanism is in the forward position. If

ON is reported the thumb is in the back position; if OFF is reported the thumb is in the forward position.

Reports calibration sensor. (Display automatically updates if the status changes.)

THUMB A or THUMB B is returned, the

NO THUMB

ON or OFF.

ON or OFF after looking at the translate

Operating the

Jukebox

Chapter 3 3-31

Page 66

Operating the Jukebox

Using Online Repair

The online repair selection allows an authorized service representative to replace a faulty drive while the jukebox remains online and active. This feature is available only if enabled by your jukebox application software.

CAUTION Selecting online repair should be done only by an authorized service representative.

This procedure could cause the jukebox optical drives to become inactive.

3-32 Chapter 3

Page 67

Operating the Jukebox

Troubleshooting

This section provides steps you can take when problems occur during operation.

If the troubleshooting procedures do not resolve the problem, call your service provider. If you do not have a service provider, you can locate one by going to ww.hp.com. Look under “HP Services and Support.”

NOTE If a service call is necessary, gather the following information before calling your

service provider:

• model of your jukebox

• serial number

• brand and model of your host computer

• brand and model of your host computer SCSI adapter

Operating the

Jukebox

• jukebox application software you are using and its version

• any jukebox driver separate from your jukebox application software and the

version of this driver.

Chapter 3 3-33

Page 68

Operating the Jukebox

Troubleshooting

Table 3-4 Troubleshooting

Problem What to do

Jukebox won’t power on. • Ensure that power cord connections are tight.

• Ensure that the power switch is ON (located on

the lower right side of the jukebox rear panel).

• Ensure that the power outlet is operating.

• Replace the power cord with a known good one.

• If steps above are unsuccessful, call your service

representative.

Poweron selftest failed and DEVICE FAILED displays

DEVICE FAILED displays.

Hardware Error #61 (External SCSI cables) is reported.

Power to the jukebox failed while a disk was in the drive and the display did not return to READY after the power came back on.

• Power cycle the jukebox.*

• If the poweron test continues to fail, press

ENTER, write down the displayed error code, and

call your service representative.

• Ensure that only one SCSI device type (single-ended OR differential) exists on the SCSI bus.

• Verify that the SCSI interface selection switch is set correctly (either single-ended or differential).

• Verify that the terminator is the correct type (single-ended or differential).

• If steps above are unsuccessful, call your service representative.

• Power cycle the jukebox.*

• If READY does not display (poweron test is

unsuccessful), switch off the power. Do not move the unit! Moving the unit risks damaging the optical drive. Call your service representative.

Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

3-34 Chapter 3

Page 69

Operating the Jukebox

Troubleshooting

Problem What to do

No display messages. • Ensure that the power cord is connected.

• Ensure that the power switch is ON.

• Power cycle the jukebox.*

• If steps above are unsuccessful, call your service

representative.

Changed the drive ID but the new ID isn't

Some computers require a restart to recognize new SCSI IDs.

recognized.

• Ensure the SCSI bus is inactive and restart your host computer.

Forgot your password. • Enter the default password (000 000 000).

• If the default password is not accepted, call your service representative.

Disk inserted in the mailslot but LOAD ERROR or FAILED displays.

• Press

CANCEL. Insert the disk in the mailslot

again. See “Loading an Optical Disk into the Jukebox” in this chapter for the correct disk loading orientation.

• If the light bar on the front panel is orange, cycle power to the jukebox.* Try to load the disk again when READY displays.

• If the disk is in the mailslot correctly and these error messages repeat, call your service representative.

Disk inserted in the mailslot but RESERVED

The SECURE configuration is set. Disks cannot be loaded.

displays

• If appropriate, change this setting. See “Setting an Operating Configuration” in this chapter. The current administration password is required.

Operating the

Jukebox

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

Chapter 3 3-35

Page 70

Operating the Jukebox

Troubleshooting

Problem What to do

Disk inserted in the mailslot but MAILSLOT EMPTY displays

Disk inserted in the mailslot but DEST NOW FULL displays

Disk inserted in the mailslot but TRANSPORT FULL displays

Disk inserted in the mailslot but MAILSLOT SENSOR displays

The mailslot sensors do not detect a disk in the mailslot.

• Remove and then replace the disk fully into the mailslot. If the same error reappears, the mailslot sensors may be defective. Contact your service representative.

The jukebox moved a disk into the slot you chose before your load command executed.

• Press

CANCEL, select another slot for the disk,

and then reattempt a load.

The disk transport mechanism already contains a disk.

• Refer to your host and application documentation for recovery procedures. If no procedures are available, call your service representative.

The jukebox mailslot sensors may have failed.

• Remove and then re-insert the disk. If this does not correct the problem, call your service representative.

Disk eject attempted but an EJECT ERROR message displays.

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

3-36 Chapter 3

• Press

CANCEL. Attempt to eject the disk again.

• If the light bar on the front panel is orange, cycle power to the jukebox* and try to eject the disk again when READY displays.

• If there is no disk in the mailslot and this error message repeats, call your service representative.

Page 71

Operating the Jukebox

Problem What to do

Troubleshooting

Disk eject attempted but RESERVED displays.

Disk eject attempted but empty and then EJECT * displays.

Disk eject attempted but TRANSPORT FULL displays.

Disk eject attempted but SOURCE NOW EMPTY displays.

The jukebox application software reserved the element for its use or a security configuration was set to prevent disk ejection.

• If appropriate, change this setting See “Setting an Operating Configuration” in this chapter. The current administration password is required.

This is not an error. There are no disks in the jukebox.

The disk transport mechanism already contains a disk.

• Refer to your host and application documentation for recovery procedures. If no procedures are available, call your service representative.

The application software moved the disk from the slot you chose before your eject command executed.

•

Press CANCEL. You may have to wait for the application to replace the disk into the slot before attempting another eject.

Operating the

Jukebox

Disk eject attempted but MAILSLOT FULL displays.

You want to stop a test that is running.

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

Chapter 3 3-37

A disk is in the mailslot.

• Remove the disk from the mailslot.

Select EJECT *, select the slot you want the disk ejected from again, and eject the disk.

Press

CANCEL. The current test loop continues until

finished, then the test stops.

Page 72

Operating the Jukebox

Troubleshooting

Problem What to do

RUN ISTAT TEST displays (this initializes the element status)

• Power cycle the jukebox.*

•

Run the INIT ELEM STATUS test under the

TEST * menu

• If steps above do not result in a READY display, call your service representative.

Can't write to the disk. • Check the host file system access permissions.

• Eject the disk and check that the write-protect tab on each side of the disk is in the write-enabled position.

• Check your application software.

• If steps above are unsuccessful, call your service

representative.

*Ensure that the SCSI bus is inactive before removing power to the jukebox. Removing power to a device on an active SCSI bus can cause data loss and/or problems with the SCSI interface.

3-38 Chapter 3

Page 73

A Supplies and Customer Support

Customer Support

Supplies and

Page 74

Supplies and Customer Support

Overview of This Appendix

This appendix provides information on the following topics:

• supplies and accessories

• shipping screw specifications

• HP customer support

A-2 Appendix A

Page 75

Supplies and Accessories

A full range of computer supplies may be ordered through a Hewlett-Packard authorized dealer, sales office, or online through the Business Store at www.bstore.hp.com.

You may also access the “Business Store” web site by selecting “Other Ways to Buy” from the main HP shopping site, www.shopping.hp.com.

Authorized dealers and sales offices can be found at www.hp.com under “HP Service and Support.”

Table A-1 Basic Supplies and Accessories

Item HP Part Number

9.1-and 8.6-Gbyte Optical Disks

Rewritable optical disk (4,096 bytes/sector, 9.1 Gbytes, single disk)

Supplies and Customer Support

Supplies and Accessories

C7983A

Customer Support

Supplies and

Write-once optical disk (4,096 bytes/sector, 9.1 Gbytes, single disk)

Rewritable optical disk (2,048 bytes/sector, 8.6 Gbytes, single disk)

Write-once optical disk (2,048 bytes/sector, 8.6 Gbytes, single disk)

Rewritable optical disk (1,024 bytes/sector, 9.1 Gbytes, single disk)

Rewritable optical disk (512 bytes/sector, 9.1 Gbytes, single disk)

5.2- and 4.7-Gbyte Optical Disks

Rewritable optical disk (2,048 bytes/sector, 5.2 Gbytes, single disk)

Write-once optical disk (2,048 bytes/sector, 5.2 Gbytes, single disk)

C7984A

C7985A

C7986A

C7987A

C7988A

88147J

88146J

Appendix A A-3

Page 76

Supplies and Customer Support

Supplies and Accessories

Item HP Part Number

Rewritable optical disk (1,024 bytes/sector, 4.7 Gbytes, single disk)

Write-once optical disk (1,024 bytes/sector, 4.7 Gbytes, single disk)

2.6- and 2.3-Gbyte Optical Disks

Rewritable optical disk (1,024 bytes/sector, 2.6 Gbytes, single disk)

Write-once optical disk (1,024 bytes/sector, 2.6 Gbytes, single disk)

Rewritable optical disk (512 bytes/sector, 2.3 Gbytes, single disk)

Write-once optical disk (512 bytes/sector, 2.3 Gbytes, single disk)

Write-once optical disk (512 bytes/sector,2.3 Gbytes, 8-pack)

SCSI Cables

88143J

88145J

92280F

92290F

92279F

92289F

C2590F

50-Pin Low-Density to 50-Pin High-Density

1.0 m (3.3 ft) bail to thumb screw K2296

1.5 m (4.9 ft) bail to thumb screw K2297

0.9 m (2.9 ft) thumb screw to thumb screw K2294

1.5 m (4.9 ft) thumb screw to thumb screw K2295

50-Pin High-Density to 50-PinHigh-Density

0.5 m (1.6 ft) thumb screw to thumb screw C2955A

1.0 m (3.3 ft) thumb screw to thumb screw C2908A

1.5 m (4.9 ft) thumb screw to thumb screw C2956A

2.0 m (6.5 ft) thumb screw to thumb screw C2957A

5.0 m (16.5 ft) thumb screw to thumb screw C2958A

A-4 Appendix A

Page 77

Supplies and Customer Support

Supplies and Accessories

Item HP Part Number

68-Pin High-Density to 50-Pin Low-Density

1.0 (3.3 ft) bail to thumb screw C2915A

2.0 m (6.5 ft) thumb screw to thumb screw C2906A

5.0 m (16.5 ft) thumb screw to thumb screw C2907A

20.0 m (65.6 ft) thumb screw to thumb screw C2916A

68-Pin High-Density to 68-Pin High-Density

0.9 m (2.9 ft) thumb screw to thumb screw C2911A

2.5m (8.2 ft) thumb screw to thumb screw C2924A

10.0 m (32.8 ft) thumb screw to thumb screw C2925A

20.0 m (65.6 ft) thumb screw to thumb screw C2926A

SCSI Terminators

50-pin active high-density (molded) C2904A

68-pin differential high-density (molded) C2905A

Disk Cleaners

See www.hp.com/go/optical --

Customer Support

Supplies and

Appendix A A-5

Page 78

Supplies and Customer Support

Hewlett-Packard Customer Support

If your jukebox fails and the suggestions in this user’s guide and accompanying documentation do not solve your problem:

• If you have a service contract with HP, contact your local HP Response Center. Response Centers are found at www.hp.com under the “HP Services and Support” tab.

• If you do not have a service contract with HP, contact your nearest HP dealer or sales office. Dealers and sales offices are found at www.hp.com under the “HP Services and Support” tab.

NOTE Before calling, please record the following information and have it ready when you

contact your service representative.

- model number of your jukebox

- serial number

- brand and model of your host computer

- brand and model of your host computer SCSI adapter

- jukebox application software you are using and its version

- any jukebox driver you may be using that is separate from your

jukebox application software and the version of this driver

A-6 Appendix A

Page 79

Supplies and Customer Support

Warranty

HP PRODUCT DURATION OF WARRANTY

C1150M/P, C1160M/P, C1170M/P One Year

1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.

2. HP warrants that HP software will not fail to execute its programming instructions, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

Customer Support

Supplies and

4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

5. The warranty period begins on the date of delivery or on the date of installation if installed by HP. If customer schedules or delays HP installation more than 30 days after delivery, warranty begins on the 31st day from delivery.

6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Appendix A A-7

Page 80

Supplies and Customer Support

Warranty

8. HP will be liable for damage to tangible property per incident up to the greater of

$300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS

WARRANTY STATEMENT ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

A-8 Appendix A

Page 81

Supplies and Customer Support

Warranty

Customer Support

Supplies and

Appendix A A-9

Page 82

B Operating This Jukebox on a SCSI Bus

Operation on a

SCSI Bus

Page 83

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

General

The Small Computer System Interface (SCSI), is a contention-based bus that accommodates different speed devices without impacting the devices with faster transfer speeds. This specification was defined by the American National Standards Institute (ANSI) in 1986. The specification defines both the physical medium and the command set used to transfer information. Later developments are known under the newer specifications, SCSI-2 and SCSI-3.

The SCSI Bus

The common SCSI buses are 50-pin and 68-pin. The 50-pin bus, which uses eight of its lines for data transmission, is called a "narrow" bus. The narrow bus can support eight devices. The 68-pin bus, which uses 16 lines for data transmission is called a "wide" bus. The wide bus can support 16 devices.

Initiators and Targets

SCSI devices on the bus are either “initiators” or “targets.” An initiator (usually the host computer) originates a transaction and the target (usually a peripheral device) fulfills the request.

Initiators and targets identify themselves on the bus by a SCSI ID. The ID is designated by the user and is set electronically or manually depending on the device. In addition to identifying a device on the bus, the ID also determines the priority of the device during contention among the devices for use of the bus.

The narrow SCSI bus, with its eight data lines, can communicate with eight devices that have IDs from 0 to 7. The wide SCSI bus, with its 16 data lines, can communicate with 16 devices that have addresses from 0 to 15. The host adapter, which links the host computer to the SCSI bus, is also a SCSI device (initiator), and is usually assigned an ID of 7.

Priority of IDs ascends from lowest to highest but this ascending priority, however, is in blocks of eight IDs, and the block from 8 to 15 is actually defined to be at a lower priority than ID 0, the lowest address on the "narrow" portion of the bus. This is done so that if a narrow device is placed on a wide bus, the wide devices, which can "see" the lower addresses, will always defer to the lower addresses when they contend for the bus. Otherwise, a narrow device, which cannot "see" any device at

Operation on a

SCSI Bus

Appendix B B-2

Page 84

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

an ID greater than 7, would always assume it won the contention and would attempt to talk, perhaps at the same time as a device with an ID above 7 that was contending for the bus. The following diagram shows the priority scale of IDs when the priority of the two blocks of eight are reversed.

Priority

8 9 10 11 12 13 14 15 0 1 2 3 4 5 6 7

Narrow

Addresses

Wide Address Range

The diagram below shows the linear addressing of a simple, narrow bus with the host adapter set at a SCSI ID of 7. The device ID does not determine where the device is physically placed on the bus.

LUN Addressing

SCSI IDs are the top-level method of addressing devices on the bus. Another method of addressing is also available; logical unit numbering (LUN). This method enables a complex device, such as a jukebox, to group its internal SCSI devices to a single SCSI ID.

The complex device is identified by a SCSI ID, but this complex device assigns logical unit numbers (LUNs) to each device within it. Up to eight LUNs may be assigned under a single SCSI ID. The LUNs that can be assigned are from 0 to 7 (LUN 0 is usually retained by the complex device).

B-3 Appendix B

Page 85

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

To use this form of addressing, however, the jukebox application software, the SCSI bus drivers and the host adapter firmware all have to support this mode of addressing. The following diagram shows LUNs assigned to devices within the device at ID 6.

Transfer Rates on the Bus

Initially, the SCSI specification defined a 5 MB/s synchronous data transfer rate on the narrow bus. SCSI now also defines "Fast" which is 10 MB/s on a narrow bus and 20 MB/s on a wide bus. Another definition is "Ultra," also known as "Fast-20" which is 20 MB/s transfer rate on a narrow bus and 40 MB/s on a wide bus.

Termination

To keep signals on the SCSI bus from being reflected, “terminators” must be placed at each end of the physical bus. These terminators may be either active or passive. Passive termination is a resistor network. Active termination uses a voltage regulator (the active component) to regulate the power of the resistor network to provide more stable termination. Active termination is always preferred over passive termination.

Depending on your SCSI device, termination is supplied by a using a physical connector, by flipping a dipswitch, or by selecting the termination setting in software.

Appendix B B-4

Operation on a

SCSI Bus

Page 86

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

Termination is always at both physical ends of the bus.

Single-ended and Differential Interfaces

The SCSI bus is electrically implemented in two ways: single-ended and differential. These terms come from the way the signals are asserted on the bus. Single-ended buses use a 5-volt signal that is referenced to ground. This method makes the bus somewhat susceptible to noise and loss of signal quality over distance. The maximum allowable length of a single-ended SCSI bus was initially 6 meters (19.7 feet). Fast SCSI required the maximum length of the bus to be reduced to 3 meters (9.8 feet).

The differential bus uses two lines for each signal and measures the voltage difference between the two signals. Differential retains more signal quality than single-ended and is not as sensitive to noise, allowing for a longer cable length. The maximum allowable length of a differential bus is 25 meters (82 feet) for all types buses (narrow, wide, fast, Fast-20).

Connectors

Narrow devices (50-pin) use the following connectors:

• 50-pin low-density clip Centronics-type (external)

This is a large connector that is similar to a printer cable. This type of connector is gradually being replaced by the Micro D connector, described below.

• 50-pin high density Micro D (using thumbscrews or small clips) (external)

B-5 Appendix B

Page 87

Operating This Jukebox on a SCSI Bus

A Brief Overview of SCSI

• This connector is similar to a D-type connector, but smaller and with smaller pin holes placed closer together.

• 50-pin low-density ribbon (usually internal to the host)

Wide devices (68- pin) use the following connectors:

• 68-pin high density Micro D connector (external)

This connector is similar to a D-type connector, but longer and slimmer and with smaller pin holes placed closer together. This connector is becoming the most common.

• 68-pin high density ribbon (usually internal to the host)

Appendix B B-6

Operation on a

SCSI Bus

Page 88

Operating This Jukebox on a SCSI Bus

The SCSI Bus and This Jukebox

This jukebox is a “fast and narrow” SCSI device with the capability to connect to either a narrow single-ended bus or a wide differential bus.

In the diagram below, note that the single-ended (50-line) bus is brought directly onto the jukebox internal narrow bus. The differential interface accepts a wide bus in its 68-pin connector, but only uses the 50 data and control lines that comprise the "narrow" portion of the bus. The other 18 lines that provide the upper IDs and data of the wide bus are ignored. Note that all lines of the wide bus pass through the two 68-pin differential connectors. The wide bus is maintained as a wide bus.

The single-ended connectors are 50-pin and can accept only a narrow bus. The differential ports use 68-pin connectors and can accept (and pass through) a wide bus.

Figure B-1 Single-ended and Differential Interfaces on This Jukebox

B-7 Appendix B

Page 89

Operating This Jukebox on a SCSI Bus

The SCSI Bus and This Jukebox

Adding Devices to the Bus

When considering adding other devices to the jukebox bus, you should consider the following:

• Will adding a device onto a bus with this jukebox interfere or degrade the performance of the jukebox or the device that is added?

• If the decision is made to add other devices to the jukebox bus, what SCSI requirements must be observed to make sure the bus will work?

Before addressing some questions involved in deciding whether to place another device on the jukebox bus, we can say that, as a general rule, HP recommends that this jukebox be the only device on a bus. The recommendation is the same whether the bus is single-ended or differential. One reason for the recommendation is that interactions on a SCSI bus can be complicated. The more devices on the bus, the more chance for problems. Another reason is that this jukebox, when fully utilized, is capable of using up the full bandwidth of the bus. Performance of one or all of the devices on the bus can be affected.

Consider the quantity of data that the bus will have to carry, the frequency of data transfer, and the priority of this data transfer in your business. If you are using the jukebox as a backup or archive device, the demands on the jukebox will be different than if the jukebox is used for near-online storage where requests for data are more random in both frequency and amount. If you expect to be using the jukebox at the same time as the other device, or devices, you should expect to experience a drop in performance.

Mixing Wide and Narrow Devices

As a preliminary note to this discussion, HP highly recommends that you do NOT mix wide and narrow buses.

Connecting devices of the same bus width, such as all narrow (50-pin) is a simple process of daisy-chaining the devices, and terminating both ends of the bus. However, mixing narrow and wide devices invites problems.

Operation on a

SCSI Bus

Appendix B B-8

Page 90

Operating This Jukebox on a SCSI Bus

The SCSI Bus and This Jukebox

This method should only be implemented by an experienced systems integrator who is highly knowledgeable about SCSI. Since the wide (68-pin) buses need more data lines on the bus for their data transfer, it’s necessary that the cables connecting the devices are 68 pin. The data would be lost if the devices were set up as depicted in the figure below.

Because a narrow device only has a 50-pin connector, it will not transmit the eight extra bits of data needed for the wide device on the end of the bus. Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above.

The lower eight data lines transfer commands and messages, allowing all devices, regardless of size, to co-exist on the bus. However, data transfers and device addressing occur on the higher bits. Since a narrow device can’t "see" the upper 8 data bits, that translates to it not being able to "see" wide devices with a SCSI ID above 8. Remember the host adapter is a device, so if you’re mixing wide and narrow devices on the bus, your host adapter must be at an ID that all devices can address.

If mixing narrow and wide devices is unavoidable, use the configuration described below:

B-9 Appendix B

Page 91

Operating This Jukebox on a SCSI Bus

The SCSI Bus and This Jukebox

It is very important that the 68-pin to 50-pin cable is properly configured to assure that the eighteen truncated lines are properly terminated.

Cable Lengths

Observe SCSI cable maximum lengths;

- 3 meters (9.8 feet) for the single-ended bus (remember, this is a fast device)

- 25 meters (82 feet) for the differential bus.

Termination

• Refer to the documentation that comes with your particular adapter to see how to apply termination.

• Use active terminators to reduce noise sensitivity.

• Never terminate the bus at any place except the physical ends. Terminating the

bus in the middle will probably cause the bus to become inoperable or operate in a state that could cause data loss.

• If devices are on both sides of the host computer adapter (such as hard drives internal to the host computer and a jukebox external to the host computer) make sure that there is no termination on the host computer adapter. Termination must be only on the device inside the computer that is farthest from the host adapter and the physical device inside the computer, and the last physical device external to the computer.

Operation on a

SCSI Bus

Appendix B B-10

Page 92

Operating This Jukebox on a SCSI Bus

The SCSI Bus and This Jukebox

General

• Do not connect a single-ended bus to a differential bus. Damage can occur.

B-11 Appendix B

Page 93

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode

Table B-1 Default SCSI and LUN Settings

LUN Mode OFF LUN Mode ON

ID LUN ID LUN

JKBX ID 6 0 6 0

DRV 1 ID 5 0 6 1

DRV 2 ID 4 0 6 2

Operating This Jukebox on a SCSI Bus

and When Using LUN Mode

DRV 3 ID* 3* 0* 6* 3*

DRV 4 ID* 2* 0* 6* 4*

* 600mx models only

Operation on a

SCSI Bus

Appendix B B-12

Page 94

Operating This Jukebox on a SCSI Bus

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode

Tab l e B - 2 LUN Mapping if “DRVs” SCSI ID is Changed to an ID Different Than the

Jukebox (IDs used here are an example)

LUN Mode ON

ID LUN

JKBX ID 5 0

DRV 1 ID 6 0

DRV 2 ID 6 1

DRV 3 ID* 6* 2*

DRV 4 ID* 6* 3*

* 600mx models only

B-13 Appendix B

Page 95

Operating This Jukebox on a SCSI Bus

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing

Figure B-2 Two or Four Drives, Basic SCSI Addressing

and When Using LUN Mode

Displays on the Control Panel

Under CHOOSE LUN MODE * menu >> LUN MODE OFF

Under SCSI IDs * menu >> JXBX ID 6 LUN 0

DRV 1 ID 5 LUN 0

DRV 2 ID 4 LUN 0

DRV 3 ID 3 LUN 0 (if installed)

DRV 4 ID 2 LUN 0 (if installed)

Appendix B B-14

Operation on a

SCSI Bus

Page 96

Operating This Jukebox on a SCSI Bus

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode

Figure B-3 Two or Four Drives, LUN Addressing, Controller/Drives Use Same ID

Displays on the Control Panel

Under CHOOSE LUN MODE * menu >> LUN MODE OFF

Under SCSI IDs * menu >> JXBX ID 6 LUN 0

DRV 1 ID 6 LUN 1

DRV 2 ID 6 LUN 2

DRV 3 ID 6 LUN 3 (if installed)

DRV 4 ID 6 LUN 4 (if installed)

B-15 Appendix B

Page 97

Operating This Jukebox on a SCSI Bus

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing

and When Using LUN Mode

Figure B-4 Two or Four Drives, LUN Addressing, Controller/Drives Use Different IDs

Displays on the Control Panel

Under CHOOSE LUN MODE * menu >> LUN MODE OFF

Under SCSI IDs * menu >> JXBX ID 6 LUN 0

DRV 1 ID 5 LUN 0

DRV 2 ID 5 LUN 1

DRV 3 ID 5 LUN 2 (if installed)

DRV 4 ID 5 LUN 3 (if installed)

Appendix B B-16

Operation on a

SCSI Bus

Page 98

Operating This Jukebox on a SCSI Bus

Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode

Table B-3 Possible Additional SCSI Addresses Available

No. of

Drives

LUN mode OFF

(Basic SCSI

Addressing)

2 4 IDs are

available for connecting other

LUN Mode ON -

(drives & jukebox

controller use the

same ID)*

6 IDs are available for connecting other devices.

LUN Mode ON -

(drives & jukebox

controller use different IDs)

5 IDs are available for connecting other devices.

devices.

4 2 IDs are

available for connecting other devices.

Not recommended. This configuration may cause a “negotiated” slower rate of

data transfer.

B-17 Appendix B

Page 99

Regulatory Information

C Safety and Regulatory Information

Safety and

Page 100

Safety and Regulatory Information

Overview of this Appendix

This appendix contains important safety and regulatory information for the United States, Finland, Sweden, Germany, United Kingdom, European Union, and Japan.

C-2

HP SureStore 220mx, SureStore 600mx, SureStore 700mx User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual