HP StorageWorks ESL9000 User Manual

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user guide

hp StorageWorks

ESL9000 series tape library

Sixth Edition (April 2003)

Part Number: 243491-026

Product Regulatory Series ID Number: ED1002

This guide describes procedures for operating, maintaining, and troubleshooting the HP StorageWorks ESL9000 Series tape library.

the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information contained in this document is subject to change without notice.

Compaq Computer Corporation is a wholly-owned subsidiary of Hewlett-Packard Company. All other product names mentioned herein may be trademarks of their respective companies. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The

information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Printed in the U.S.A.

HP StorageWorks ESL9000 Series Tape Library User Guide Sixth Edition (April 2003) Part Number: 243491-026

About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Text Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Equipment Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HP Storage Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1 Library Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Library Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cabinet (Front Panel). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cabinet (Rear Panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Storage Bins (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Storage Bins (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ultrium Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Ultrium Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SDLT Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

SDLT Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Load Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Optional Pass-Through Mechanism (PTM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Optional Network Storage Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contents

3HP StorageWorks ESL9000 Series Tape Library User Guide

Contents

2 Preparing the Library for Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Opening the Library Doors and Access Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting SCSI Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ESL9322 SCSI Cable Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ESL9595 SCSI Cable Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Default SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Preparing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Labeling Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

SDLT Bar Code Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Ultrium Bar Code Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Media Label Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Setting the Write-Protect Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Write-Protecting SDLT Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Write-Protecting Ultrium Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Inserting and Removing Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Placing Tape Cartridges into Fixed Storage Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using the Load Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using the Load Pack Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Adding a Cartridge to a Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Removing a Cartridge from a Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Turning the Library On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Turning the Library On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Placing the Library On-line or Off-line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Turning the Library Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

3 Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Opening a Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Navigating from Screen to Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Exiting a Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Library Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Obtaining Library Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Overview Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Activity Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Load Port Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Tapes Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Viewing Storage and Load Port Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

4 HP StorageWorks ESL9000 Series Tape Library User Guide

Contents

Changing the Control Panel Security Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Securing the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Changing Security Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

4 Operator Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Opening the Operator Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

SCSI ID Assignment Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

PTM Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring Library Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Configuring a Library Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Viewing the Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Calibrating the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Performing an Inventory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Moving Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Unloading a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Unloading the Load Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

5 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Troubleshooting Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Start Up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Control Panel Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Robotics Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Tape Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Tape Drive Interface LED Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Maintaining Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning SDLT Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning Ultrium Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Performance Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Safety and Regulatory Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

5HP StorageWorks ESL9000 Series Tape Library User Guide

Contents

B Regulatory Compliance Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Federal Communications Commission Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Declaration of Conformity for products marked with the FCC logo - United States only111

Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

BSMI Class A Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Laser Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Laser Safety Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Compliance with CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Compliance with International Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Laser Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Laser Regulation Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Product Conformation Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Laser Caution Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Exposure Caution Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

C Sense Data Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Sense Data Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

D Capacity on Demand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Upgrading Your Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Figures

1 Cabinet front panel (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2 Cabinet front panel (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3 Cabinet rear panel (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4 Cabinet rear panel (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5 Storage bin numbering conventions (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6 Storage bin numbering conventions (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7 Control panel home screen (ESL9595 shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6 HP StorageWorks ESL9000 Series Tape Library User Guide

Contents

8 Library robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

9 Ultrium tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

10 HP Ultrium format trademark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

11 SCSI ports (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

12 Internal SCSI cabling configuration (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

13 SCSI ports (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

14 Internal SCSI cabling configuration (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

15 Inserting an SDLT bar code label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

16 Attaching an Ultrium bar code label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

17 Proper Ultrium bar code label placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

18 Write-protecting SDLT tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

19 Write-protecting Ultrium tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

20 Load port (ESL9322 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

21 Inserting a tape cartridge into a magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

22 Control panel home screen (ESL9595 shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

23 Library controls (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

24 Overview screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

25 Tape drive status box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

26 Tapes screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

27 Change password screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

28 Operator password screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

29 Operator screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

30 Configure: library screen (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

31 Configure: library settings screen (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

32 Configure: options screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

33 Calibrate library screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

34 Control: move cartridge screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

35 Control: unload drive screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

36 Product conformation label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

37 Laser light caution label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

38 Exposure caution label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

39 License screen (ESL9595 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Tables

1 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 Library Capacity (Fully Populated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 ESL9322 Library Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4 ESL9595 Library Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

7HP StorageWorks ESL9000 Series Tape Library User Guide

Contents

5 Ultrium Tape Drive Capacity and Data Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6 SDLT Tape Drive Capacity and Data Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

7 SCSI Ports and Device Connections (ESL9322) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8 SCSI Ports and Device Connections (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

9 Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

10 Media Label Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

11 Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

12 Control Panel Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

13 Security Levels, Highest to Lowest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

14 Start Up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

15 Control Panel Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

16 Robotics Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

17 Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

18 Tape Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

19 Tape Drive Interface LED Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

20 Physical Characteristics (ESL9322). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

21 Physical Characteristics (ESL9595) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

22 Performance Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

23 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

24 Regulatory and Product Safety Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

25 Laser Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

26 Sense Data Values (Hexadecimal). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

8 HP StorageWorks ESL9000 Series Tape Library User Guide

about this

guide

This user guide provides information to help you:

■ Prepare the library for operation.

■ Operate the control panel.

■ Use operator commands.

■ Maintain and troubleshoot the library.

About this Guide

“About this Guide” topics include:

■ Conventions, page 10

■ Rack Stability, page 12

■ Getting Help, page 13

9HP StorageWorks ESL9000 Series Tape Library User Guide

About this Guide

Conventions

Conventions consist of the following:

■ Document Conventions

■ Text Symbols

■ Equipment Symbols

Document Conventions

The document conventions included in Tabl e 1 apply in most cases.

Table 1: Document Conventions

Cross-reference links Blue text: Figure 1 Key and field names, menu items,

buttons, and dialogue box titles File names, application names, and text

emphasis User input, command and directory

names, and system responses (output and messages)

Variables <monospace, italic font> Website addresses Blue, underlined sans serif font text:

Element Convention

Bold

Italics

Monospace font COMMAND NAMES are uppercase

monospace font unless they are case sensitive

http://www.hp.com

Text Symbols

The following symbols may be found in the text of this guide. They have the following meanings.

WARNING: Text set off in this manner indicates that failure to follow

directions in the warning could result in bodily harm or death.

10 HP StorageWorks ESL9000 Series Tape Library User Guide

Caution: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or data.

Note: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Equipment Symbols

The following equipment symbols may be found on hardware for which this guide pertains. They have the following meanings.

About this Guide

Any enclosed surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.

WARNING: To reduce the risk of personal injury from electrical shock

hazards, do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a network interface connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to the

equipment, do not plug telephone or telecommunications connectors into this receptacle.

Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. Contact with this surface could result in injury.

WARNING: To reduce the risk of personal injury from a hot component,

allow the surface to cool before touching.

HP StorageWorks ESL9000 Series Tape Library User Guide

About this Guide

Rack Stability

Rack stability protects personnel and equipment.

Power supplies or systems marked with these symbols indicate the presence of multiple sources of power.

WARNING: To reduce the risk of personal injury from electrical

shock, remove all power cords to completely disconnect power from the power supplies and systems.

Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the

equipment, observe local occupational health and safety requirements and guidelines for manually handling material.

WARNING: To reduce the risk of personal injury or damage to the

equipment, be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ In single rack installations, the stabilizing feet are attached to the rack.

■ In multiple rack installations, the racks are coupled.

12 HP StorageWorks ESL9000 Series Tape Library User Guide

Getting Help

If you still have a question after reading this guide, contact an HP authorized service provider or access our website:

HP Technical Support

In North America, call technical support at 1-800-652-6672, available 24 hours a day, 7 days a week.

Note: For continuous quality improvement, calls may be recorded or monitored.

Outside North America, call technical support at the nearest location. Telephone numbers for worldwide technical support are listed on the HP website under support:

Be sure to have the following information available before calling:

■ Technical support registration number (if applicable)

■ Product serial numbers

■ Product model names and numbers

http://www.hp.com/support

http://www .hp.com

About this Guide

■ Applicable error messages

■ Operating system type and revision level

■ Name and revision of application software

HP Storage Website

The HP website has the latest information on this product, as well as the latest drivers. Access storage at: website, select the appropriate product or solution.

HP StorageWorks ESL9000 Series Tape Library User Guide

http://www.hp.com/products/tapestorage

. From this

About this Guide

HP Authorized Reseller

For the name of your nearest HP authorized reseller:

■ In the United States, call 1-800-345-1518

■ In Canada, call 1-800-263-5868

■ Elsewhere, see the HP website for locations and telephone numbers:

http://www.hp.com/support

14 HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

This chapter describes the HP StorageWorks ESL9000 Series tape library and its components. Sections include:

■ Library Models, page 16

■ Features and Benefits, page 18

■ Library Components, page 19:

— Cabinet, page 19 — Control Panel, page 28 — Robotics, page 29 — Tape Drives, page 30 — Load Port, page 36 — Optional Pass-Through Mechanism (PTM), page 36 — Optional Network Storage Router, page 37

15HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Library Models

The HP StorageWorks ESL9000 Series tape library is an automated storage and retrieval library. It contains up to 8 drives and 322 cartridges for the ESL9322 Series, and up to 16 tape drives and 595 cartridges for the ESL9595 Series.

The following ESL9000 Series tape library models support a wide range of storage and performance requirements.

Table 2: Library Capacity (Fully Populated)

Library # Cartridges Drive Type Native Capacity

ESL9322 322 cartridges at 160

GB each

ESL9322 322 cartridges at 100

GB each

ESL9322 322 cartridges at 200

GB each

ESL9595 595 cartridges at 110

GB each

ESL9595 595 cartridges at 160

GB each

ESL9595 595 cartridges at 100

GB each

ESL9595 595 cartridges at 200

GB each

SDLT 320 51.52 TB

(51,520 GB)

Ultrium 230 32.2 TB

(32,200 GB)

Ultrium 460 64.4 TB

(64,400 GB)

SDLT 220 65.45 TB

(65,450 GB)

SDLT 320 95.2 TB

(95,200 GB)

Ultrium 230 59.5 TB

(59,500 GB)

Ultrium 460 119 TB

(119,000 GB)

2:1

Compression

Enabled

103.04 TB (103,040 GB)

64.4 TB (64,400 GB)

128.8 TB (128,800 GB)

130.9 TB (130,900 GB

190.40 TB (190,400 GB)

119 TB 119,000 GB)

238 TB (238,000 GB)

Note: Although the tape libraries support mixed media at the hardware level, your

application software might not.

16 HP StorageWorks ESL9000 Series Tape Library User Guide

The model number defines:

■ The standard inquiry string

■ The default number of bins

The model number is set at the factory, and under normal circumstances, does not need to be changed.

Table 3: ESL9322 Library Model Numbers

Model

Number

6437080 (def)

6437085 ESL9322 ESL9322 P4000

Table 4: ESL9595 Library Model Numbers

Model

Number

6438280 (def)

6438081 ESL9595 ESL9595 ESL9000

6438285 ESL9595 ESL9595 P7000

Model Name

Displayed

Name

Product

ESL9322 ESL9322 ESL9000

SERIES

6437085

Model Name

Displayed

Name

Product

ESL9595 ESL9595 ESL9000

SERIES

6438285

Library Description

Number

Drives

8322SDLT/

Storage

Bins

Drive

Type

SCSI

Interface

LVD

Ultrium

8322SDLT/

LVD

Ultrium

Number

Drives

16 595 SDLT/

Storage

Bins

Drive

Type

SCSI

Interface

LVD

Ultrium

16 400 SDLT/

LVD

Ultrium

16 595 SDLT/

LVD

Ultrium

17HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Features and Benefits

Your tape library provides the following features and benefits:

■ High-capacity, high-performance data storage and retrieval.

■ Expandable configurations:

Up to five ESL9322 tape libraries and up to four ESL9595 tape libraries can be joined together into one multi-unit library system. Tape cartridges can be shared between libraries using optional Pass Through Mechanisms (PTMs).

■ Optional Fibre Channel upgrade kit.

■ Reliable, versatile 120-240 volt AC auto-switching power supplies.

■ Hot-pluggable, redundant DC power supplies to ensure library operations

against power supply failure.

■ Advanced cooling system to prevent overheating.

■ On-line cartridge exchanges: load port with two stationary 4-cartridge

magazines for easy insertion of cartridges without interrupting library operations.

■ Easy serviceability and manageability:

— Hot-pluggable SDLT and Ultrium tape drives, DC power supplies, and

fans allow repairs without taking the library off-line. — Easy access and replacement of critical components. — A control panel providing a wide range of configuration and

service-related functions.

18 HP StorageWorks ESL9000 Series Tape Library User Guide

Library Components

The library consists of the following major components:

■ Cabinet

■ Control Panel

■ Robotics

■ Tape Drives

■ Load Port

■ Optional Pass-Through Mechanism (PTM)

Cabinet

The cabinet houses all library components including:

■ Robotics

■ Storage bins

■ Control electronics

■ Power supply and distribution equipment

■ Fans

Library Description

■ Tape drives

■ Optional Fibre Channel upgrade kit

Access these components through the front and back doors of the library cabinet.

Cabinet (Front Panel)

The front of the library cabinet provides access as follows (see Figure 1 on page 20 through Figure 2 on page 21):

■ The front door(s) provide easy access to the gripper and robotics.

■ The viewing windows make it possible to visually monitor library operations.

■ A control panel on the right side of the cabinet lets you configure, control, and

monitor the library.

■ The load port provides easy insertion of additional tape cartridges while the

library is in operation. The load port has either 8 or 12 shelf bins, depending on the drive technology being used (8 bins for Ultrium and 12 bins for SDLT).

19HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

■ The power switch for the library is located behind a sliding panel on the front

door below the control panel.

Figure 1: Cabinet front panel (ESL9322)

Load port with magazines

Viewing windows

20 HP StorageWorks ESL9000 Series Tape Library User Guide

Control panel touch screen

Power switch

Library Description

Figure 2: Cabinet front panel (ESL9595)

Dual doors

Load port with magazines

Power switch

Touch screen control panel

Viewing windows

21HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Cabinet (Rear Panel)

The rear of the cabinet (see Figure and Figure 4 on page 23) provides easy accessibility to:

■ Cooling fans

■ Power, control, and data interfaces

■ Tape drives

Figure 3: Cabinet rear panel (ESL9322)

Hot-pluggable removable fans

Easy-access rear panel

22 HP StorageWorks ESL9000 Series Tape Library User Guide

Hot-pluggable drives in removable canisters

Location of optional Fibre Channel upgrade

kit

Library Description

Figure 4: Cabinet rear panel (ESL9595)

1 Easy-access rear panel 3 Drive quick release thumbscrew on each

bottom corner

2 Hot-pluggable drives in removable

canisters

4 Hot-pluggable removable fans

23HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Storage Bins (ESL9322)

The ESL9322 stores tape cartridges in the following locations:

■ Up to 171 storage bins on the back wall

Note: Some bins are removed if a PTM is installed.

■ 111 shelf bins on the inside of the right front door

■ 40 shelf bins on the inside of the left front door

■ One load port consisting of two 4-cartridge stationary or 6-cartridge

removable shelf bins

■ Up to 8 tape drives

Figure 5 on page 25 shows the storage bin, load port bin, and tape drive

numbering conventions. These conventions are used by the library control panel and diagnostic software programs.

Note: The ESL9322 and ESL9595 tape libraries ship with the maximum number of

physical storage slots available. However, access to these slots requires an upgrade key for the library to recognize them. See “Capacity on Demand” on page 135 for additional information.

24 HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Figure 5: Storage bin numbering conventions (ESL9322)

Note: Storage bin and drive numbering begins with 0. Consequently, the first drive is

drive 0, the second drive is drive 1, etc.

25HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Storage Bins (ESL9595)

■ The ESL9595 stores tape cartridges in the following locations:

■ 288 storage bins on the back wall

■ 196 storage bins on the inside of the left door

■ 111 storage bins on the inside of the right door

■ One load port consisting of two 4-cartridge stationary or 6-cartridge

removable shelf bins

■ Up to 16 tape drives

Figure 6 shows the storage bin, load port bin, and tape drive numbering

conventions. The tape library touch screen control panel and diagnostic software programs use these conventions.

Note: The ESL9322 and ESL9595 tape libraries ship with the maximum number of

physical storage slots available. However, access to these slots requires an upgrade key for the library to recognize them. See “Capacity on Demand” on page 135 for additional information.

26 HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

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293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312

313 314 315 316 317

Port 0 Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7

318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337

338

363

339

364

340

365

341

366

342

367 368 369 370 371 372 373 374 375 376 377 378

379

343

380

344

381

345

382

346

383

347

384

348

385

349

386

350

387

351

388

352

389

353 354

390 391

355

392

356

393

357

394

358

395

359

396

360

397

361 362

398

Figure 6: Storage bin numbering conventions (ESL9595)

Note: Storage bin and drive numbering begins with 0. Consequently, the first drive is

drive 0, the second drive is drive 1, etc.

27HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Control Panel

The control panel features a menu system for determining library status, configuring the library, and performing certain diagnostic functions (see

Figure 7).

Figure 7: Control panel home screen (ESL9595 shown)

1 Vertical taskbar 2 Horizontal taskbar 3 Main display area

The vertical taskbar (1 Figure 7) provides various library controls such as system state display (Off-line or On-line), Standby button, Load Port button, the security level indicator (lock icon), and the Stop button. The Stop button immediately removes power from library robotics.

The horizontal taskbar (2 Figure 7) provides left and right arrow buttons to scroll through the tabs for Overview, Ta pe s, Operator, Service, and Multi-unit options.

For more information about the library control panel, see ”Using the Control

Panel” on page 60.

28 HP StorageWorks ESL9000 Series Tape Library User Guide

Robotics

Library Description

Figure 8 shows the library robotics, also referred to as the gripper or GRP on the

library control panel.

Figure 8: Library robotics

1 Horizontal drive motor 3 Extension axis assembly 2 Mixed media gripper assembly 4 Vertical carriage assembly

The vertical and horizontal actuators move the gripper into position to pick and place tape cartridges. The rotary actuator rotates the gripper 180 degrees, allowing the gripper to pass cartridges between the front storage bins and the back storage bins or tape drives. The extension actuator extends the gripper forward to make contact with the desired cartridge and then retracts the gripper to remove the cartridge from a bin or drive.

29HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Tape Drives

The gripper includes a Class II laser bar code scanner that reads up to 12-character, 3-of-9 format bar code labels. The scanner is used to maintain an inventory of the tape cartridges within the library. An inventory occurs automatically each time the library is turned on, or after the bulk load door has been closed. An inventory can also be initiated from the host computer.

Note: Although the library does not require tape cartridges to have bar code labels,

properly labeled tape cartridges and full storage bins speed up the inventory process.

The following sections describe the tape drive technologies supported by the library, including Ultrium and SDLT.

Caution: It is critical to ensure that the media you use matches the format of

your tape drive. Cleaning cartridges and formatted data cartridges are unique for each drive technology. Damage may occur if inappropriate media is used in tape drives.

Note: If using mixed media, ensure your software application supports it.

30 HP StorageWorks ESL9000 Series Tape Library User Guide

Ultrium Tape Drives

The Ultrium tape drive is a high-performance streaming tape drive that uses Linear Tape-Open (LTO) technology. An Ultrium 230 tape drive is capable of storing up to 100 GB (native) or 200 GB (2:1 compression) of data per cartridge. An Ultrium 460 tape drive is capable of storing up to 200 GB (native) or 400 GB (2:1 compression) of data per cartridge. Access the HP StorageWorks Ultrium Tape Drive User’s Guide from about its features and capabilities.

The ESL9322 holds up to 8 Ultrium tape drives. The ESL9595 holds up to 16 Ultrium tape drives.

Note: ESL9322: When fewer than 8 Ultrium tape drives are installed, tape drives must

occupy consecutive drive bays, beginning with drive bay 0. (See Figure 5 on page 25 for an illustration showing the drive numbering conventions.)

ESL9595: When fewer than 16 Ultrium tape drives are installed, tape drives must occupy consecutive drive bays, beginning with drive bay 0. (See Figure 6 on page 27 for an illustration showing the drive numbering conventions.)

http://www.hp.com/support

Library Description

for more information

Figure 9: Ultrium tape drive

31HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Table 5: Ultrium Tape Drive Capacity and Data Transfer Rate

Drive Model Data Capacity Sustained Data Transfer Rate

Ultrium 230 100 GB (native)

Ultrium 460 200 GB (native)

Note: *Compressed capacity assumes a 2:1 compression ratio.

Ultrium Tape Cartridges

Note: In addition to the information provided in this manual, refer to the

documentation provided with your media for more information.

Caution: HP Ultrium tape drives require special cleaning cartridges and data

cartridges formatted specifically for HP Ultrium. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges and properly formatted data cartridges.

200 GB (compressed*)

400 GB (compressed*)

15 MB/sec (54 GB/hour) 30 MB/sec (108 GB/hour)

30 MB/sec (108 GB/hour) 60 MB/sec (216 GB/hour)

Approved media will have the Ultrium format trademark, which indicates that the media has passed Ultrium format compliance testing (see Figure 10).

Figure 10: HP Ultrium format trademark

32 HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

For best results, always use HP branded media. The following tape cartridges are approved for the library’s Ultrium tape drives:

■ HP Ultrium Data Cartridge

— C7972A (400 GB) — C7971A (200 GB)

■ HP Ultrium Universal Cleaning Cartridge

— C7978A

Note: Ultrium generation 2 cartridges (C7972A) can read and write to Ultrium

generation 1 cartridges (C7971A). However, Ultrium generation 1 cartridges can only read and write to other Ultrium generation 1 cartridges.

Caution: Do not bulk erase Ultrium formatted cartridges. This will destroy

prerecorded servo information and make the cartridge unusable.

Make it a practice to visually inspect your tape cartridges when loading or removing them from your tape library. Taking a few minutes to check the condition of your cartridges will lower the risk of repeated failures and help ensure uninterrupted backup. See Maintaining Tape Cartridges on page 98 for general precautions when using tape cartridges.

Caution: Always discard damaged tape cartridges. If a defective tape

cartridge is loaded into a tape drive, it may in turn damage the drive, potentially requiring drive replacement.

Note: For information on labeling tape cartridges, see Labeling Tape Cartridges on

page 47. For information on ordering tape cartridges and bar code labels, refer to the ordering sheet that shipped with your library.

33HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

SDLT Tape Drives

The SDLT tape drive is a high-capacity, high-performance streaming tape drive that uses Laser Guided Magnetic Recording (LGMR) technology to maximize the amount of data that can be stored on a tape. An SDLT 320 tape drive is capable of storing up to 160 GB (native) or 320 GB (2:1 compression) of data per cartridge. Access the HP StorageWorks SDLT Tape Drive Reference Guide from

http://www.hp.com/support

capabilities. The ESL9322 holds up to 8 SDLT tape drives. The ESL9595 holds up to 16 SDLT

tape drives.

Note: ESL9322: When fewer than 8 SDLT tape drives are installed, tape drives must

occupy consecutive drive bays, beginning with drive bay 0. (See Figure 5 on page 25 for an illustration showing the drive numbering conventions.)

ESL9595: When fewer than 16 SDLT tape drives are installed, tape drives must occupy consecutive drive bays, beginning with drive bay 0. (See Figure 6 on page 27 for an illustration showing the drive numbering conventions.)

for more information about its features and

34 HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Table 6: SDLT Tape Drive Capacity and Data Transfer Rate

Drive Model Data Capacity Sustained Data Transfer Rate

SDLT 110/220 110 GB (native)

220 GB (compressed*)

SDLT 160/320 160 GB (native)

320 GB (compressed*)

11 MB/sec (39.6 GB/hour) 22 MB/sec (79.2 GB/hour)

16 MB/sec (57.6 GB/hour) 32 MB/sec (11.5 GB/hour)

Note: *Compressed capacity assumes a 2:1 compression ratio.

SDLT Tape Cartridges

Note: In addition to the information provided in this manual, refer to the

documentation provided with your media for more information.

The following tape cartridges are approved for the library’s SDLT tape drives:

■ HP SDLT Data Cartridges:

C7980A (220-320 GB)

■ HP SDLT Cleaning Cartridge:

C7982A

35HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

Caution: SDLT tape drives require special cleaning cartridges and data

cartridges formatted specifically for SDLT. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges, and properly formatted data cartridges. Do not use DLT Tape I, DLT Tape II, DLT Tape III, or DLT Tape IIIXT data cartridges, or DLT cleaning cartridges with SDLT tape drives.

Caution: Always discard damaged tape cartridges. If a defective tape

cartridge is loaded into a tape drive, it may in turn damage the drive, potentially requiring drive replacement.

Note: For information on labeling tape cartridges, see Labeling Tape Cartridges on

page 47. For information on ordering tape cartridges and bar code labels, refer to the ordering sheet that shipped with your library.

Load Port

The load port is a mechanical device in the front panel of the library that lets you insert or export tape cartridges without interrupting library operations. (See

Figure 1 on page 20 and Figure 2 on page 21.)

Optional Pass-Through Mechanism (PTM)

An optional PTM enables the transfer of a single tape cartridge between two HP StorageWorks ESL9000 Series tape libraries. The PTM can be used to connect up to five ESL9322 tape libraries or up to four ESL9595 tape libraries, increasing the storage capacity of the entire tape library system.

Note: To order a PTM, contact your HP sales representative.

36 HP StorageWorks ESL9000 Series Tape Library User Guide

Optional Network Storage Router

HP StorageWorks Network Storage Routers provide bidirectional connectivity in a Fibre Channel Switched Fabric supporting Fibre Channel and SCSI devices. Internal and external models are available. For more information, visit

http://www.hp.com/products/tapestorage

Library Description

, or contact your HP sales representative.

37HP StorageWorks ESL9000 Series Tape Library User Guide

Library Description

38 HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

This chapter explains how to prepare the HP StorageWorks ESL9000 Series tape library for operation. Sections in this chapter include:

■ Opening the Library Doors and Access Panels, page 40

■ Connecting SCSI Cables, page 41

■ Preparing Tape Cartridges, page 47

■ Inserting and Removing Tape Cartridges, page 53

■ Turning the Library On and Off, page 57

Note: If you have a slot capacity upgrade for your library, ensure that you order the

license key immediately. It may take 24 hours to receive the key.

39HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Opening the Library Doors and Access Panels

The ESL9322 has one front door and one rear access panel. The ESL9595 has two front doors and three rear access panels.

To unlock and open front doors and rear access panels:

1. Using the key from the accessory kit, unlock the front door latch.

2. Lift the latch above the door lock.

3. Pull on the door latch to open the door, exposing the inside of the library cabinet.

4. Unlock any rear access panel using a 5/32 hex wrench.

Note: When the front doors are open, the robotics are disabled, but the library

remains on-line. When the rear access panels are open, the robotics continue to work, but only at half speed.

Caution: Rear access panels must be closed during normal operation for

proper cooling and proper operation of the bar code scanner.

To close and lock front doors and rear access panels:

1. Turn the door latch to secure the door to the library frame.

2. Lower the latch over the door lock.

3. Using the key from the accessory kit, lock the latch in place.

4. Close and lock any rear access panel using a 5/32 hex wrench.

40 HP StorageWorks ESL9000 Series Tape Library User Guide

Connecting SCSI Cables

This section describes the supported SCSI cable configurations for the tape libraries.

ESL9322 SCSI Cable Configurations

Figure 11 shows the SCSI ports as viewed from the rear of the ESL9322 tape

library.

Preparing the Library for Operation

I 8

EXPANSION DRIVES

CONT.

DIAG.

DRIVE POSITION

PTM

Figure 11: SCSI ports (ESL9322)

Looking from the rear of the ESL9322 tape library, connect the SCSI cables and terminators as shown in Figure 12.

Note: ESL9322 series libraries are equipped with internal SCSI cables and terminators

in place for a one drive per SCSI bus configuration. This is the recommended configuration (and the required configuration for Ultrium 460 drives) and ensures optimal performance.

Figure 12 shows the internal SCSI cabling. The connectors are on the SCSI ports

that are shown in Figure 11 on page 41.

Note: Drive numbering begins with 0. Consequently, the first drive is drive 0, the

second drive is drive 1, etc.

41HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Drive # 0 SCSI ID 1

Drive # 1 SCSI ID 2

Drive # 2 SCSI ID 3

Drive # 3 SCSI ID 4

Drive # 4 SCSI ID 1

Drive # 5 SCSI ID 2

Drive # 6 SCSI ID 3

Drive # 7 SCSI ID 4

12Terminators (8)

SCSI cables (8)

2 1 2

2 1

34Drive Column 1

SCSI SCSI

SCSI

5 Host SCSI Cable

Robotic Controller

Figure 12: Internal SCSI cabling configuration (ESL9322)

Table 7: SCSI Ports and Device Connections (ESL9322)

SCSI

SCSI Port Identifier Device Connection

ADrive 0 BDrive 1 CDrive 2 DDrive 3 EDrive 4 FDrive 5 GDrive 6 HDrive 7 INot used

42 HP StorageWorks ESL9000 Series Tape Library User Guide

Table 7: SCSI Ports and Device Connections (ESL9322) (Continued)

SCSI Port Identifier Device Connection

JNot used K Robot LHost

ESL9595 SCSI Cable Configurations

Figure 13 shows the SCSI ports as viewed from the rear of the ESL9595 tape

library.

Preparing the Library for Operation

PTM

E 4

COLUMN 0 DRIVES

H 7

D 3

P 15

COLUMN 1 DRIVES

CONT.

DIAG.

DRIVE POSITION

Figure 13: SCSI ports (ESL9595)

Looking from the rear of the library, connect the SCSI cables and terminators as shown in Figure 14.

Note: ESL9595 series libraries are equipped with internal SCSI cables and terminators

in place for a one drive per SCSI bus configuration. This is the recommended configuration (and the required configuration for Ultrium 460 drives) and ensures optimal performance.

Figure 14 shows the internal SCSI cabling. The connectors are on the SCSI ports

that are shown in Figure 13 on page 43.

43HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Note: Drive numbering begins with 0. Consequently, the first drive is drive 0, the

second drive is drive 1, etc.

1 2

SCSI cables (16)

Terminators (16)

Robotic Controller

Drive # 8

Drive # 9

Drive # 10

Drive # 11

Drive # 12

Drive # 13

Drive # 14

Drive # 15

Drive # 0

Drive # 1

Drive # 2

Drive# 3

Drive # 4

Drive # 5

A B C D E F G HP Q O N M L K J I

Drive Column 1

Drive Column 0

Host SCSI Cable

Drive # 6

Drive # 7

1 2

Figure 14: Internal SCSI cabling configuration (ESL9595)

Table 8: SCSI Ports and Device Connections (ESL9595)

SCSI Port Identifier Device Connection

ADrive 0 BDrive 1 CDrive 2 DDrive 3 EDrive 4

44 HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Table 8: SCSI Ports and Device Connections (ESL9595) (Continued)

SCSI Port Identifier Device Connection

FDrive 5 GDrive 6 HDrive 7 IDrive 8 JDrive 9 KDrive 10 LDrive 11 MDrive 12 NDrive 13 ODrive 14 PDrive 15 QHost RRobot

45HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Default SCSI IDs

Tabl e 9 lists the default SCSI IDs for the ESL9000 Series tape library.

Note: The ESL9322 holds a maximum of 8 tape drives, with tape drive 7 being the

highest-numbered tape drive. The ESL9595 holds a maximum of 16 tape drives, with tape drive 15 being the highest-numbered tape drive.

Table 9: Default SCSI IDs

Tape Library 0 Drive 0 1 Drive 1 2 Drive 2 3 Drive 3 4 Drive 4 1 Drive 5 2 Drive 6 3 Drive 7 4 Drive 8 1 Drive 9 2 Drive 10 3 Drive 11 4 Drive 12 1 Drive 13 2 Drive 14 3 Drive 15 4

Drive # Default SCSI ID

46 HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing Tape Cartridges

Caution: Handle tape cartridges with care. Do not drop or mishandle them,

or place them near sources of electromagnetic interference. Rough handling can damage the cartridge, making it unusable and potentially hazardous to the tape drives.

Labeling Tape Cartridges

Caution: The misuse and misunderstanding of bar code technology can result

in backup and restore failures. To ensure that your bar codes meet HP’s quality standards, always purchase them from an approved supplier and never print bar code labels yourself. For more information, refer to the order form provided with the library, as well as the Bar Code Label Requirements, Compatibility and Usage white paper available from

http://www.hp.com/support

Preparing the Library for Operation

Note: For information on ordering tape cartridges and bar code labels, refer to the

ordering sheet that shipped with your library.

Attaching a bar code label to each tape cartridge enables the library and application software to identify the cartridge quickly, thereby speeding up inventory time. Make it a practice to use bar code labels on your tape cartridges. Your host software may need to keep track of the following information and the associated bar code:

■ Date of format or initialization

■ Tape’s media pool

■ Data residing on the tape

■ Age of the backup

■ Errors encountered while using the tape (to determine if the tape is faulty)

47HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

SDLT Bar Code Labels

SDLT cartridges have a front slide slot located on the face of the cartridge next to the write-protect switch (1 Figure 15). Use this slot for inserting the bar code label by sliding it into the slot.

Caution: Do not apply labels onto the top, bottom, sides, or back of the

cartridge as this may cause damage to the tape drive, or interfere with reliable operation.

Figure 15: Inserting an SDLT bar code label

48 HP StorageWorks ESL9000 Series Tape Library User Guide

Ultrium Bar Code Labels

Ultrium cartridges have a recessed area located on the face of the cartridge next to the write-protect switch. Use this area for attaching the adhesive-backed bar code label (see Figure 17). Do not apply labels onto the cartridge except in this designated area.

Caution: The bar code label should be applied as shown in Figure 19 with the

alphanumeric portion facing the hub side of the cartridge. Never apply multiple labels onto a cartridge, because extra labels can cause the cartridge to jam inside a tape drive.

Preparing the Library for Operation

Figure 16: Attaching an Ultrium bar code label

49HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

For successful operation of your tape library, place the bar code label entirely within the recessed area, ensuring that no part of the label is outside of it (see

Figure 17).

Figure 17: Proper Ultrium bar code label placement

Media Label Identifiers

Be sure to use the proper bar code labels for your drive technology. Tab le 10 lists the identifier that is found at the end of 7- or 8-character SDLT and Ultrium bar code labels.

Caution: To ensure that your bar codes meet HP’s quality standards, always

purchase them from an approved supplier and never print bar code labels yourself. For more information, refer to the order form provided with the library, as well as the Bar Code Label Requirements, Compatibility and Usage white paper available from

Table 10: Media Label Identifiers

Cartridge Type Density Label Identifier

SDLT 110/220 GB S or S1 SDLT 160/320 GB S or S2 Ultrium 230 100/200 GB L1 Ultrium 460 200/400GB L2

50 HP StorageWorks ESL9000 Series Tape Library User Guide

http://www.hp.com/support

Setting the Write-Protect Switch

Each tape cartridge has a sliding write-protect switch. This switch determines whether new data can be written to the tape cartridge (write-enabled) or whether data on the tape cartridge is protected from being erased or overwritten (write-protected).

Write-Protecting SDLT Tape Cartridges

By moving the switch to the left (Figure 18), the tape cartridge is write-protected (orange indicator is visible). By moving the switch to the right (Figure 18), the tape cartridge is write-enabled (orange indicator is not visible).

Moving the write-protect switch to the left while the tape cartridge is in the SDLT tape drive causes the red indicator to immediately light up. If the tape drive is writing data to the tape cartridge, write-protect does not begin until the current write command completes.

Preparing the Library for Operation

Write-Protect Switch

Figure 18: Write-protecting SDLT tape cartridges

51HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Write-Protecting Ultrium Tape Cartridges

By moving the switch to the left(2 Figure 19), the tape cartridge is write-enabled. By moving the switch to the right(3 Figure 19), the tape cartridge is write-protected.

Figure 19: Write-protecting Ultrium tape cartridges

1 Write protect switch 4 Bar code label 2 Write-enabled 5 Insertion arrow 3 Write-protected

52 HP StorageWorks ESL9000 Series Tape Library User Guide

Inserting and Removing Tape Cartridges

You can insert tape cartridges by:

■ Placing them into fixed storage bins within the library cabinet

■ Using the load port on the library front panel

Placing Tape Cartridges into Fixed Storage Bins

1. Label the tape cartridge (see Labeling Tape Cartridges on page 47).

2. Set the write-protect switch (see Setting the Write-Protect Switch on page 51).

3. Open the library front door(s) and place a tape cartridge in each fixed storage bin along the back wall of the library and on the inside of the front door(s). Be sure all cartridges are properly oriented. They must be seated in the bins, with the bar codes facing out.

Note: Each cartridge should slide into place with very little force. If a cartridge does

not slide into place easily, check the cartridge for correct orientation and structural integrity.

Preparing the Library for Operation

Caution: Handle tape cartridges with care. Do not drop or mishandle them.

Rough handling can damage the tape cartridge, making it unusable and potentially hazardous to the tape drives.

53HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Using the Load Port

This section explains how to insert tape cartridges using the load port mechanism.

Note: To move cartridges to the load port for removal, see “Moving Cartridges” in

Chapter 4.

To use the load port:

1. Prepare the tape cartridges to be inserted by affixing a bar code label, and write-protecting or write-enabling each tape cartridge as desired.

2. Press the Load Port button on the control panel. The library unlocks the load port.

3. Pull the load port handle toward you. It will move outward about 1 inch (2.54 cm) and enable the load port to be rotated 180 degrees.

4. With the load port door open, place the tape cartridge in an available magazine slot (see Figure 21 on page 56).

WARNING: Opening or closing the load port door presents mechanical

hazards. Use both hands to pull or push the load port finger grip, and use the top and bottom surfaces of the load port drum to keep fingers out of load port openings when rotating the load port drum.

5. After loading the magazines, rotate the load port back 180 degrees, and push the load port handle to lock the load port into position.

If Auto Load is enabled, the library automatically moves the cartridges to the available storage bins.

54 HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Load P

Stop

Stan

d b

Ho m e

For w a r

System Off-line

p es

Over vie

Opera

tor

Se r vic e

Ov erview

ANF 146

P0 0

AN F 147

P01

ANF 148

P 02

ANF 14 9

P 03

Loa d Packs

e mpt

GRP

Activity

Ready

D 00 ANF 120

T a pe Drive S

tatus

Ready

D01 EMPTY

R ea d

D02 ???

Ready

D 0

F 1 23

R eady

DLT

7000

Comp

acTape IV

SCS

I I D: 05

D03 BLT 581

Com pression

O N

W rite

P r ote

OF F

3 4

B a c

f f

l i n

p e s

p e

N L F

1 5

a 0

d 1

i v

T p R

Y r e

e s

a s

n i

T ?

7 ?

t 0

P o R

0 m e

0 p

F C

a A p

6 I I

R :

P 0 2 A N F

P 0 3 A N F

(Closed)

Figure 20: Load port (ESL9322 shown)

1 Load port 3 Load port button (control

panel)

2 Load port handle 4 Magazine

B a c

k O O

v v e

r r v

f f

l i n

p e s

a n

b y

N L F

0 e

e D

a 0

i v

i t

Y r e e s a s

i o

te D 0

T ?

7 ?

0 ?

P o R

0 m e

0 c

A p

R :

e 5

1 t y

P 0 2 A N F

P 0 3 A N F

(Open)

5 Tape cartridge

55HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Using the Load Pack Magazine

Use the load pack to add and remove tape cartridges.

Adding a Cartridge to a Magazine

The 4-cartridge magazines are stationary and built into the load port. Simply place cartridges into the bins with the bar codes facing out (see Figure 21):

1. Access the load pack magazines by opening the load port (see Using the Load

Port on page 54).

2. Insert a tape cartridge into a load pack magazine.

3. Slide the tape cartridge in until you hear it snap into place.

Figure 21: Inserting a tape cartridge into a magazine

Removing a Cartridge from a Magazine

To remove a tape cartridge from a load pack:

1. Push the tape cartridge in until you hear a snap.

2. Eject the tape cartridge.

3. Remove the tape cartridge.

4. Close the load port.

56 HP StorageWorks ESL9000 Series Tape Library User Guide

Turning the Library On and Off

Turning the Library On

To turn the library on:

1. Verify that: a. All front doors and access panels are closed. b. All back panel cable connections are firmly in place.

Note: If there are two AC power distribution assemblies, there will be two main circuit

breakers.

2. Ensure that CB1 on the AC distribution assembly is turned on. It is located in the base of the cabinet behind the rear access panel. If two AC distribution assemblies are present, turn on CB1 for both assemblies.

3. Turn on the power switch located below the control panel.

4. After several seconds, the control panel becomes active and the Home screen appears. The POST routine and inventory routine also run. These routines can take up to nine minutes to complete.

Preparing the Library for Operation

Placing the Library On-line or Off-line

With library turned on, press the Standby button on the control panel. Pressing the Standby button toggles the library between on-line and off-line states.

57HP StorageWorks ESL9000 Series Tape Library User Guide

Preparing the Library for Operation

Turning the Library Off

To turn the library off:

1. Place the library off-line by pressing the Standby button. The library robotics complete any current commands and then stop.

2. Verify that the control panel display shows System Off-line.

3. Verify that the gripper is empty by checking the Overview screen on the control panel (see Chapter 3). If there is a tape cartridge in the gripper, perform a Move command to place the cartridge in an available storage bin.

4. Turn off the power switch located below the control panel.

5. Turn off both circuit breakers on the AC power distribution assembly.

Note: Wait 10 seconds before turning on the power switch again.

58 HP StorageWorks ESL9000 Series Tape Library User Guide

Operating the Control Panel

This chapter provides an overview of the control panel and operating procedures. Sections in this chapter include:

■ Using the Control Panel, page 60

■ Obtaining Library Status, page 66

■ Changing the Control Panel Security Levels, page 70

59HP StorageWorks ESL9000 Series Tape Library User Guide

Operating the Control Panel

Using the Control Panel

The control panel is activated by touching the screen, and is located at the front of the library. The menus displayed on the control panel let you obtain information about the library, execute library commands, and test library functions. The control panel functions are grouped into the following categories (see Figure 22):

■ Overview screen—Displays current tape drive, gripper, and load port content

and activities.

■ Ta pe s screen—Displays tape drive, storage bin, load port, and gripper

inventories.

■ Operator screen—Contains library configuration and control functions

(password protected).

■ Service screen—Contains reporting functions, system tests, and service

commands (password protected).

■ Multi-Unit screen—Contains multi-unit configuration and calibration

commands (password protected).

■ License screen—Lets you enter an upgrade key to access additional bins.

Figure 22: Control panel home screen (ESL9595 shown)

60 HP StorageWorks ESL9000 Series Tape Library User Guide

Tabl e 11 lists the control panel menus and their functions.

Table 11: Control Panel Menus

Operating the Control Panel

Overview

Screen

Status

■ Tape

drives

■ Activity

■ Load

port

Tapes

Screen

Inventory

■ Tape

drives

■ Storage

bins

■ Load

port

■ Transport

(GRP)

Operator

Screen

Configure

■ Configure

library

■ Configure

options

■ Error log

Control

■ Move

cartridges

■ Inventory

tapes

■ Calibrate

library

■ Unload

drive

■ Unload

imp/exp

Service

Screen

Reports

■ Statistics

■ Actuator

■ SysTest Library

results

■ Auto clean

■ System

monitor

Miscellaneous

■ SysTest Library

■ Enable/Disable

COD

■ Initialize

nonvol statistics

■ Initialize

nonvol config

■ Change

password

Multi-Unit

Screen

Configure/ Calibrate

■ Configure

Multi-Unit

■ Calibrate

all PTMs

License

Screen

Configure

■ License

The Operator, Service and Multi-Unit screens are password protected.

61HP StorageWorks ESL9000 Series Tape Library User Guide

Operating the Control Panel

Tabl e 12 describes the control panel navigation features.

Table 12: Control Panel Navigation

Component Name Function

Horizontal bar

Vertical bar HP logo Displays service information and Robotic

Back button Moves you backwards screen by screen,

through previous menu selections.

Forward button Moves you forward screen by screen, through

previous menu selections.

Home button Redisplays you to the initial control panel

screen.

Contrast buttons Lets you adjust the contrast of the control panel

screen.

Firmware level.

Status window Displays the current state of the library and

important messages relating to library operation.

Standby button Switches the library between on-line and

off-line.

Load Port button Unlocks the load port so you can open it to

access the magazines.

Security level indicator

Shows the security level (five possible levels) in use at the control panel.

Stop button When pressed once, halts all library activity

by cutting off power to the library robotics. When pressed a second time, restores power

to the library robotics.

Display area Overview screen Displays the current tape drive, gripper, and

load port content and activities.

Tapes screen Displays tape drive, storage bin, load port,

gripper inventories, and PTM.

Operator screen Contains library configuration and control

functions. To use this screen, you must have either operator or service-level access privileges.

62 HP StorageWorks ESL9000 Series Tape Library User Guide

Table 12: Control Panel Navigation (Continued)

Component Name Function

Basic Operation

Touching the screen activates the control panel.

Opening a Screen

To open one of the main screens, touch the appropriate tab at the top of the control panel. The Overview and Ta pe s screens are accessible by anyone. The Operator, Service, and Multi-Unit screens require a password.

After the desired screen appears on the control panel, you can view information or press buttons to execute commands and open other screens.

Operating the Control Panel

Service screen Contains reporting functions, system tests, and

service commands. To use this screen, you must have service-level access privileges.

Multi-unit screen Lets you set the library unit, library unit

number, number tape libraries, and Calibrate PTM.

License screen Lets you enter a software key to access

additional bins.

Navigating from Screen to Screen

Three buttons let you move backward and forward through screens you have already opened.

■ Back button—Moves backward screen by screen through previous selections.

■ Forward button—Moves forward screen by screen through previous

selections.

■ Home button—Returns to the home screen.

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Operating the Control Panel

Exiting a Screen

To exit any screen, press the Back or Home button. If a command is executing, the control panel displays a Command In Progress

dialogue box with an Abort button. Pressing Abort cancels the command and stops the ongoing operation. After you press Abort, you must still press the Back button to exit the screen associated with the aborted command.

Library Controls

Library controls are located along the top and left side of the control panel in the horizontal and vertical bars (see Figure 23 on page 64).

Figure 23: Library controls (ESL9595 shown)

1 Stop button Halts library activity immediately by cutting power to the library

robotics. Pressing the Stop button a second time restores power to the library robotics.

64 HP StorageWorks ESL9000 Series Tape Library User Guide

2 Lock icon Shows the current security level at the touch screen GUI. Five

security levels are available: service (S), operator (O), user (U), import only (I), and locked (L). Table 13 on page 65 lists the attributes of each security level.

3 Load Port button Releases and locks the load port door. If the load port is locked in

4 Standby button Toggles the library between on-line and off-line states. 5 System State

display

6 HP logo Displays service information and the library firmware level. 7 Contrast buttons Adjusts the contrast of the control panel.

the closed position, pressing this button releases the load port and then locks the door. If the load port is locked in the open position, pressing this button unlocks the load port, letting you rotate the load port to the closed position where it automatically locks.

Shows the current state of the library (system on-line, system off-line, system stopped, door open, and so on).

Tabl e 13 lists the security levels for the library.

Table 13: Security Levels, Highest to Lowest

Operating the Control Panel

Overview

Password

Level

Service Yes Yes Yes Yes Yes Yes Yes Operator Yes Yes Yes Yes No Yes Yes User Yes Yes Yes No No Yes Yes Multi-unit Yes No No No No No No Import

only Locked No Yes Yes No No No No

Protected

Yes Yes Yes No No Yes No

Note: The default passwords are: Operator screen -- 1234, Service screen -- 5678,

User screen -- 2222, Multi-unit screen --1234, and Import only screen -- 1111.

Screen Access

Tapes Screen Access

Operator

Screen Access

Service

Screen Access

Load

Port

Access

Stop and

For more information on password and security levels see “Changing the Control

Panel Security Levels” on page 70.

Standby

Access

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Operating the Control Panel

Obtaining Library Status

The Overview and Tap es screens on the control panel provide library status. The Overview screen displays a snapshot of the tape drive, robot activity, and load

port inventory (see Figure 24). The Tap es screen displays the inventory of all elements in the library (see Figure 25 on page 68).

To display the Overview or Ta pe s screen, press the appropriate option on the control panel. Note that these functions operate in On-line or Off-line modes.

Overview Screen

The Overview screen provides the following information:

■ Drive status

■ Activity

■ Load port content and status

Figure 24: Overview screen

1 Element number 4 Compressed-enabled 2 Bar code number 5 Write-enabled 3 Element status 6 Cartridge present

66 HP StorageWorks ESL9000 Series Tape Library User Guide

Drive Status

Operating the Control Panel

The Drives area reports whether or not:

■ A tape drive has a cartridge

■ The cartridge is write-enabled or write-protected

■ Compression is enabled

It also provides status for:

■ Bar code labels

■ Drive states

■ Drive types

■ Media types

■ Drive serial numbers

■ Drive firmware level

■ Controller firmware level

■ SCSI IDs

■ Drive cleaning

For a more detailed view of drive status, press on the desired drive to display the Tape Drive Status box (see Figure 25 on page 68). Use the arrow buttons at the bottom of the box to scroll to other drives, if desired. To return to the Overview screen, press the screen anywhere in the Tape Drive Status box, or press the Back button (see Figure 25 on page 68).

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Operating the Control Panel

Figure 25: Tape drive status box

Activity Status

The Activity area shows the source element, the transport medium, and the destination element involved in the activity. It also shows the current location of the tape cartridge and the progress of the activity.

Load Port Status

The Load Port area identifies tape cartridges currently stored in either magazine in the load port. Use the arrow button to view contents not currently displayed.

68 HP StorageWorks ESL9000 Series Tape Library User Guide

Tapes Screen

Operating the Control Panel

The Tap es screen identifies the tape cartridges residing in the following elements (see Figure 3-5):

■ Drives

■ Storage (fixed storage bins)

■ Load Port

■ Tra nspo rt (gripper), and PTM

Figure 26: Tapes screen

Viewing Storage and Load Port Elements

The Drives, Storage, and Load Port categories might contain too many elements to display at once. To scroll through these elements, use the arrow buttons at the bottom of each category.

You can also expand the Drives, Storage, or Load Port list by touching a specific category. To return to the start of the Ta pe s screen, press the Back button.

69HP StorageWorks ESL9000 Series Tape Library User Guide

Operating the Control Panel

Changing the Control Panel Security Levels

ESL 9000 Series library control panels have five levels of security:

■ Operator (O)—Provides access to the Operator set of screens and all

functions on the system bar.

■ Service (S)—Provides access to both the Operator and Service set of screens

and all functions on the system bar.

■ User (U)—Provides access to screens that are not password protected

(Overview and Tap es screens) and all functions on the status bar.

■ Import Only (I)—Provides access to Overview and Tape s screens and the

Load Port button on the system bar (no Stop or Standby).

■ Locked (L)—Provides access to Overview and Tape s screens only.

The security level indicator (lock icon ) at the lower left corner of the control panel indicates the current security level (O, S, U, I, or L).

Securing the Control Panel

When the User security level is set, access is restricted to the Operator and Service screens. Because these screens control library configuration, testing, and

initializing functions, the User security level is the appropriate default condition for routine library operation.

For more information about changing to a higher security level to access the Operator or Service screens, see “Opening the Operator Screen” in Chapter 4.

70 HP StorageWorks ESL9000 Series Tape Library User Guide

Changing Security Levels

To change security levels:

1. Press the Lock icon. The Password screen is displayed (see Figure 27).

Operating the Control Panel

Figure 27: Change password screen

2. Press the Security Level button for the desired level of security (Operator, Service, User, Import Only, or Locked).

3. Enter a password if necessary. A password is required to enter a higher security level than the current level.

4. Press the Enter button. A new screen verifies that the new security level has been set successfully.

5. Press OK. The lock icon displays the new security level (O, S, U, I, or L).

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Operating the Control Panel

Note: This procedure is especially useful to change from the Operator or Service levels

to the User level after executing an Operator or Service level command.

If the control panel is accessed from the Operator (O) or Service (S) level, and no activity has occurred for 15 minutes, it will return to the initial screen (Figure 22 on page 60), and to the default security level.

72 HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

This chapter describes the commands found on the Operator screen of the library control panel. Sections in this chapter include:

■ Opening the Operator Screen, page 74

■ Configuring the Library, page 76

■ Configuring Library Options, page 79

■ Calibrating the Library, page 83

■ Performing an Inventory, page 84

■ Moving Cartridges, page 85

■ Unloading a Drive, page 87

■ Unloading the Load Port, page 88

Note: The library must be off-line to perform any of the functions listed above. To

change the library status, press the Standby button on the control panel.

73HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

Opening the Operator Screen

To open the Operator screen:

1. Press the Operator tab. The control panel displays the password screen (see

Figure 28).

Note: To change passwords, see “Changing Security Levels” on page 71.

Figure 28: Operator password screen

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Operator Commands

2. To gain access to the Operator screen, enter the correct operator or service password and press Enter (see Figure 29 on page 75). The default operator password is 1234.

Figure 29: Operator screen

75HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

Configuring the Library

The Configure Library command lets you assign the following:

■ Library model number

■ Number of storage bins

■ Number of drives

■ Library SCSI ID

■ Tape drive SCSI ID

■ PTM configuration

Note: The serial number and IEEE ID fields are set automatically through the library

firmware.

To configure any of these attributes:

1. In the Operator screen, press the Configure Library button. The control panel displays the Configure: Library screen (see Figure 30).

Figure 30: Configure: library screen (ESL9595 shown)

76 HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

2. Press the Configure button. The control panel displays the Configure: Library Settings screen (see Figure 31). Make sure that the library is off-line.

Figure 31: Configure: library settings screen (ESL9595 shown)

3. Press the Select button until you highlight the setting you want to change.

4. Using the arrow buttons, scroll through the available values for the setting.

5. Press the Change button to accept the new value.

6. Repeat step 3 through step 5 to make other changes.

7. Press the Back button to return to the Configure: Library screen.

The options you selected are now part of the library configuration.

Note: Not all model numbers are available from the GUI. If you are unable to find a

particular model number, refer to the configuration menu in the ESL LibDiag serial diagnostics tool, which must be used to set the model number. Access LibDiag from

http://www.hp.com/support

77HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

Caution: The model number is set at the factory and should be changed only

at the direction of an authorized service representative.

SCSI ID Assignment Guidelines

When selecting SCSI ID numbers, each SCSI device on the same bus must have a unique number from 0 to 15. SCSI devices include the library robotics, the host bus adapter, and the library tape drives.

If you set up the library with multiple SCSI buses, you can assign the same number to two or more devices, provided each device is on a different SCSI bus.

Note: Power must be cycled for the new SCSI ID number to become effective.

PTM Configuration

To configure the optional PTM, refer to the HP StorageWorks ESL9000 Series Pass-Through Mechanism Installation Guide that shipped with the PTM.

78 HP StorageWorks ESL9000 Series Tape Library User Guide

Configuring Library Options

The Configure Options command lets you set the following:

■ Power-On State—Determines whether the library is on-line or in standby

mode when powered up (default is On-Line).

■ Auto Clean—Allows the library to perform drive cleaning tasks

automatically as needed (default is Disable).

Note: Cleaning should be done using your backup application software. Backup

application software must be compatible with the library auto clean feature to avoid robot command conflicts. HP does not support preventive autocleaning operation.

■ Retries—Causes the library to retry a failed command automatically before

issuing an error message (default is Enable).

■ Barcode Labels—Turns bar code scanning on or off during inventory. This

option should be disabled when the library contains cartridges that are not labeled (default is Enable).

■ Auto Inventory—Causes the library to perform an inventory whenever the

library is powered up (default is Enable).

Operator Commands

Note: Before changing the Auto Load configuration option, check the

recommendations of your software application. It may need to manage tape importing and exporting to maintain an accurate inventory.

■ Auto Load—Causes the library to automatically move cartridges in the load

port to empty storage bins as soon as the load port door closes (default is Disable).

■ Temp. Detection—Enables or disables the over-temperature detection

warning and shutdown features of the library (default is Enable).

■ Power-On Security—Determines the library security level when powered up

(default is User).

79HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

Note: Before changing the Auto Drive Unload configuration option, check the

recommendations of your software application.

■ Auto Drive Unload—Causes the drive to unload a tape when a Move

Medium command is received (default in Enable).

■ Barcode Retries—Lets you set a number of attempts to read a bar code label

before giving up (default is 8).

■ Set StorageWorks Defaults—Returns all configure options to factory default

states.

Configuring a Library Option

To configure a library option:

1. From the Operator screen, press the Configure Options button. The control panel displays the Configure: Options screen (see Figure 32).

Figure 32: Configure: options screen

80 HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

2. Press the button for the desired option.

3. Using the arrow buttons, scroll through available values for the selected option.

4. When the New Value box displays the desired value, press the Execute button to apply the new value. The Current Value box displays the new value.

5. Repeat step 2 through step 4 to change other configuration options.

6. When you have finished making changes to library options, press the Back button until you return to the initial Operator screen.

To return the library to the default values press the Set StorageWorks Defaults button.

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Operator Commands

Viewing the Error Log

The library error log records library errors and the time they occurred (see Appendix C for a listing of the error codes and descriptions). Because the library has no system clock, the time stamps indicate uptime since the last power cycle.

Note: At the time an error occurs, the control panel will indicate the error, along with a

description of the error. After the error has been cleared, it can still be viewed from the error log.

To view the error log:

1. From the Operator screen, press the Error Log button.

2. Using the arrow buttons, scroll through the available information.

3. To exit the error log, press the Back button to return to the initial Operator screen.

Note: The error log provides SCSI sense data values and is a valuable diagnostics tool

for your authorized service provider.

82 HP StorageWorks ESL9000 Series Tape Library User Guide

Calibrating the Library

The Calibrate Library command lets you calibrate the storage bins, the tape drives, the load port, or the entire library. Calibrate the library during initial installation and after any maintenance procedure.

To calibrate library elements:

1. From the Operator page, press the Calibrate Library button. The control panel displays the Calibrate Library screen (see Figure 33).

2. Press the button for the calibration option you want.

Note: Pressing the Calibrate All button causes the drives, bins, and the load port to be

calibrated. This operation takes approximately 20 minutes.

The control panel displays a Command In Progress screen while the calibration process is in progress.

3. When the calibration process is complete, repeat step 2 to perform another calibration, if desired.

Operator Commands

Figure 33: Calibrate library screen

83HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

Performing an Inventory

The Inventory Tapes command reads the bar code labels of the cartridges in the tape drives, fixed storage bins, and the load port bins. All elements that contain cartridges without labels are marked as full with no label.

To perform an inventory:

1. Press the Inventory Tapes button in the Operator screen. The control panel displays a Command In Progress screen.

2. Press the Abort button to stop continuous running of the inventory process. Otherwise, the process will continue until all storage elements have been inventoried.

Note: The inventory process is also stopped if an error is detected or if the rear door is

opened. In this case, the control panel displays an error message.

84 HP StorageWorks ESL9000 Series Tape Library User Guide

Moving Cartridges

The Move Cartridge command lets you move any tape cartridge in the library to the destination you specify. This destination can be a storage bin, a tape drive, the load port, the gripper, or the PTM.

Note: To move a cartridge from a tape drive when auto-drive unload is disabled, issue

an Unload Drive command. (See “Unloading a Drive” on page 87.)

To move a cartridge:

1. From the Operator screen, press the Move Cartridge button. The control panel displays the Control: Move Cartridge screen, with the Source input field active (see Figure 34).

Operator Commands

Backspace Button

Figure 34: Control: move cartridge screen

Note: Use the backspace button to erase a partial entry character by character

(1 Figure 34).

85HP StorageWorks ESL9000 Series Tape Library User Guide

Operator Commands

2. Identify the source element of the cartridge: a. Press the appropriate source element button (Storage Bin, Drive, Load

Port, Gripper, or PTM). When you press an element type, the Range box (below the Dest. box) displays the range of addresses.

b. Using the keypad, enter the address of the source element and then press

the Select button. The Source information is displayed in the Source box and the Dest. box becomes active.

3. Identify the destination for the cartridge: a. Press the appropriate destination element button (Storage Bin, Drive,

Load Port, Gripper, or PTM).

b. Using the keypad, enter the address of the destination element and then

press the Execute button. The Dest. box displays the destination information and the move is initiated.

The control panel displays a Command In Progress dialog box with an Abort button. The Move Cartridge command continues until completed unless you press the Abort button to stop the operation.

86 HP StorageWorks ESL9000 Series Tape Library User Guide

Unloading a Drive

The Unload Drive command prepares a tape cartridge to be removed from a drive by rewinding and ejecting the cartridge. After unloading the drive, remove the tape cartridge using the Move Cartridge command.

To unload a drive:

1. From the Operator screen, press the Unload Drive button. The control panel displays the Control: Unload Drive screen (see Figure 35).

Operator Commands

Figure 35: Control: unload drive screen

2. Use the arrow buttons to highlight the desired drive and then press Execute. The control panel displays a Command In Progress dialog box. The Unload

Drive command continues until completed unless you press the Abort button to stop the operation.

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Operator Commands

Unloading the Load Port

The Unload Imp/Exp command moves a tape cartridge from the load port to an available storage bin. This option must be invoked after inserting a tape into the load port whenever the library Auto Load feature is disabled. See “Configuring

Library Options”on page 79.

Note: You can also use the Move Cartridge command to unload the load port. This

command is especially useful if the destination of the move is important. For more information about the Move Cartridge command, see “Moving Cartridges” on page 85.

To unload the load port:

1. From the Operator screen, press the Unload Imp/Exp button. The control panel displays a Command In Progress dialog box.

2. If it becomes necessary to stop the Unload command, press the Abort button.

88 HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

This chapter provides troubleshooting and maintenance information for the HP StorageWorks ESL9000 Series tape library. Sections in this chapter include:

■ Troubleshooting Common Problems, page 90

■ Maintaining Tape Cartridges, page 98

■ Cleaning Tape Drives, page 100

■ Using HP StorageWorks Library and Tape Tools, page 102

89HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

Troubleshooting Common Problems

This section describes problems you might encounter during the setup and operation of the HP StorageWorks ESL9000 Series tape library. Corrective information is provided to help you resolve the problems.

Several of these problems produce error messages on the control panel called sense data values. Sense data value messages consist of a number and a description of the error. For a complete list of sense data values, see Appendix C, “Sense Data Values.”

The troubleshooting information in this section includes the following topics:

■ Start Up Problems

■ Control Panel Problems

■ Robotics Problems

■ Operating Problems

■ Tape Drive Problems

Start Up Problems

Tabl e 14 lists corrective actions for problems that might occur during start-up. If

the problems persist, contact your authorized service provider.

Table 14: Start Up Problems

Problem Corrective Action

The library does not power on.

The library or tape drives do not respond on the SCSI bus.

90 HP StorageWorks ESL9000 Series Tape Library User Guide

■ Make sure the power cord is connected to a

grounded electrical outlet.

■ Make sure that the power distribution assembly (left

rear corner of cabinet) circuit breaker is on.

■ Make sure that all power supplies are switched on.

■ Make sure that the power switch behind the slide

panel just below the control panel is on.

Make sure each SCSI device on the same SCSI bus has a unique address and the last device is properly terminated

Table 14: Start Up Problems (Continued)

Problem Corrective Action

During initialization, the library reports “Not Ready.”

One or more tape drives fail to spin up during start-up.

The library starts up in standby mode.

Control Panel Problems

Tabl e 15 lists corrective actions for control panel problems. If the problems

persist, contact your authorized service provider.

Maintenance and Troubleshooting

■ Determine the failure type by checking any previous

error codes returned to the host computer.

■ Correct the cause of the error.

■ With the tape drive powered off, check all power

connections.

■ Make sure the correct number of drives is specified in

the library’s configuration.

■ Make sure the hot-swap switch is set correctly on the

drives that did not spin up.

Press the Standby button to verify that the library switches to on-line mode. You can use the control panel to select either on-line or standby mode at powerup.

Table 15: Control Panel Problems

Problem Corrective Action

The control panel is blank.

■ Make sure the power cord is connected to a

grounded electrical outlet.

■ Make sure that the power distribution assembly (left

rear corner of cabinet) circuit breaker is on.

■ Make sure that all power supplies are switched on.

■ Make sure that the power switch behind the slide

panel just below the control panel is on.

■ Touch the GUI control panel to bring it out of sleep

mode.

The control panel does

Contact your authorized service provider.

not respond to touch. An error message is

displayed.

■ Write down the details of the error message,

including the SK, ASC, and ASCQ numeric values.

■ Press OK to clear the message.

■ See Appendix C, “Sense Data Values,” for

instructions about resolving the error.

91HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

Robotics Problems

Tabl e 16 lists corrective actions for robotics problems.

Table 16: Robotics Problems

Problem Corrective Action

The robot does not move at powerup.

The gripper partially grips a tape cartridge.

The bar code reader on the gripper fails.

The robot times out or fails during an operation.

■ Make sure that all internal packing materials

(shipping brackets, foam pads, and tie wraps) have been removed.

■ Check the Stop and Standby buttons to ensure the

library is on-line, and the Stop button is disabled.

Issue a Move Cartridge command to move the cartridge from the gripper to an empty storage bin.

■ Verify that nothing obstructs the reader.

■ Check for damaged or dirty bar code labels.

■ Restart the library.

■ Check that the tape cartridge involved in the

operation is properly positioned in the bin or drive, and ready to be picked.

■ Check that the robot is not obstructed in any way.

■ Retry the operation.

92 HP StorageWorks ESL9000 Series Tape Library User Guide

Table 16: Robotics Problems (Continued)

Problem Corrective Action

The robot drops a cartridge.

■ Open the front door.

■ Retrieve the cartridge, check it for damage, orient it

properly, and place the cartridge in an empty storage bin. (Do not try to place the cartridge in the gripper.)

■ Visually inspect the gripper and extension axis.

■ Perform an inventory following the instructions in

Chapter 4, “Operator Commands”, so that the library records the position of the manually placed cartridge.

■ Recalibrate the library.

A cartridge is in the gripper at start-up, or when a Move command is requested, or after a Place command is executed.

■ Use a Move command to move the cartridge from the

gripper to an empty slot.

■ Open the front door.

■ Manually remove the cartridge from the gripper and

place it in an empty bin.

■ Perform an inventory following the instructions in

Chapter 4, “Operator Commands”, so that the library records the position of the manually placed cartridge.

■ Recalibrate the library.

The gripper does not have a cartridge after completing a pick command.

■ Make sure there is a cartridge in the source location.

■ Retry the command

■ Recalibrate the library.

Maintenance and Troubleshooting

93HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

Operating Problems

Tabl e 17 lists corrective actions for problems that might occur during library

operation. If the problem persists, contact your authorized service provider.

Table 17: Operating Problems

Problem Corrective Action

The host computer cannot communicate with the library, or one or more of the drives.

A tape cartridge is reported as not present.

■ Make sure that the library is on-line.

■ This might be a SCSI bus time-out or a premature

disconnect problem.

■ Check cable connections, cable length, SCSI

addresses, and termination.

■ If the library is communicating via Fibre Channel,

then check for: — Addressing issues — Mapping issues —Zoning — Fibre Channel cable damage — Proper installation and configuration of HBAs — Up-to-date firmware and drivers

■ Restart the host and the library.

Note: This message indicates that the gripper could not

sense a tape cartridge in a particular storage bin, even though the inventory reports that it is present.

■ Check to see if the designated cartridge is present. If it

is, make sure it is properly seated. (For a tape drive, make sure the cartridge is completely unloaded.)

■ Retry the command.

94 HP StorageWorks ESL9000 Series Tape Library User Guide

Table 17: Operating Problems (Continued)

Problem Corrective Action

A Move command failed.

■ Check the source and destination. The source should

hold the cartridge to be moved, and the destination should be empty.

■ Make sure the gripper is empty and all actuators are

free of obstruction.

■ Make sure the library is on-line and the Stop button

is released.

■ Retry the command.

A flash memory error

Contact your HP service representative.

is reported. A maximum

temperature exceeded warning appears.

■ Ensure that the rear access panels are closed.

■ If the ambient temperature is too warm, then lower the

room temperature (see “Environmental Specifications” on page 106).

■ Make sure the three fan units are operational; the

Normal

■ Check temperatures and fan speed using the control

LEDs should be lit.

panel System Monitor functions.

■ Make sure that the air filter is clean.

■ Ensure that there are no obstructions to the air flow at

the fan inlet or exhaust.

■ Turn off the library and allow it to cool down. Lower

the room temperature, if possible, and increase ventilation around the library.

Maintenance and Troubleshooting

Note: If the operating temperature is too high, the library

will automatically shut down until the temperature drops.

95HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

Tape Drive Problems

Tabl e 18 lists corrective actions for tape drive problems. If the problem persists,

contact your authorized service provider.

Table 18: Tape Drive Problems

Problem Corrective Action

The library does not recognize the tape drive.

The tape drive does not power up.

The amber LED is on.

Fatal or nonfatal errors occur. The cause cannot be determined.

■ Make sure all SCSI cabling is properly connected.

■ Verify correct SCSI termination.

■ Make sure the SCSI ID is correct.

■ Make sure firmware is up to date.

■ With the tape drive powered off, check all power

connections.

■ Make sure the correct number of drives is specified in

the library’s configuration.

■ Make sure that the drive’s hot-swap switch is set

correctly.

Try to unload the tape cartridge, and then reinitialize the tape drive by turning the drive power off, and then back on. The green LED should flash. If reinitializing is successful, the LEDs light steadily again and then go off.

■ Make sure all SCSI cabling is properly connected,

and that there are no bent pins.

■ Make sure the SCSI ID is correct.

■ Examine the media last used in the drive for damage.

■ Check the software error logs for drive or media

errors.

96 HP StorageWorks ESL9000 Series Tape Library User Guide

Tape Drive Interface LED Problems

Tabl e 19 lists the corrective actions for tape drive interface LED problems. If the

problem persists, contact your authorized service provider.

Table 19: Tape Drive Interface LED Problems

Green

Red Led

ON ON Reserved

ON Flashing Reserved

ON OFF Drive power fail. Toggle the hot-plug tape drive

OFF ON GOOD None required OFF Flashing SCSI bus

OFF OFF No power to tape

Flashing ON Drive unhealthy Make sure the drive leader is in

Flashing Flashing Drive inserted, in

Flashing OFF Microbridge

Led

Maintenance and Troubleshooting

Condition Action Required

condition.

incompatible components.

drive interface.

the process of becoming ready.

incompatibility.

Contact your authorized service provider.

switch to clear the condition. If this is unsuccessful, contact your authorized service provider.

This indicates an LVD/HVD incompatibility. Make sure all components are LVD.

Make sure the hot-plug tape drive switch is on. Reseat the tape drive. Make sure the library is powered on and the correct number of tape drives is configured.

place and then reseat the tape drive. If problem persists, contact your authorized service provider.

This is normal after the library or tape drive power is turned on for a short period of time. If the problem persists, contact your authorized service provider.

Contact your authorized service provider.

97HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

Maintaining Tape Cartridges

Note: In addition to the information provided in this manual, access the HP

StorageWorks SDLT Tape Drive Reference Guide, and the HP StorageWorks Ultrium Tape Drive User’s Guide from

For longer life of recorded or unrecorded tape cartridges:

■ Do not carry cartridges loosely in a container that exposes them to

unnecessary physical shock. Dropping or bumping cartridges may dislodge and damage internal components.

■ Store tape cartridges vertically in their protective cases until needed. Store

tape cartridges in a clean environment that duplicates the conditions of the room in which they will be used.

■ Use tape cartridges in temperatures between 50°F to 104°F (10°C and 40°C).

■ If a tape cartridge has been exposed to extreme heat or cold, stabilize the tape

cartridge at room temperature for the same amount of time it was exposed for up to 24 hours.

■ Keep cartridges out of direct sunlight and do not place tape cartridges near

electromagnetic interference sources, such as terminals, motors, and video or X-ray equipment. Doing so may cause data on the tape cartridge to be altered or erased.

■ Do not touch the tape medium or open the tape door unnecessarily. Dust and

skin oils can contaminate the tape, impact performance, and cause damage.

http://www.hp.com/support

for more information.

■ Store tape cartridges in a dust-free environment where the relative humidity is

between 20 percent and 80 percent. For longer tape cartridge life, store the tape cartridge at 40 percent to 60 percent relative humidity.

■ Use only HP qualified bar code labels. Apply them only in the designated

areas of the tape cartridge, and do not apply more than one label at a time.

■ Follow guidelines provided by the tape cartridge manufacturer.

98 HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

If a tape cartridge is dropped or damage is suspected, gently shake the tape cartridge:

■ If it rattles, it is damaged. Restore the data on the tape cartridge by some

means other than by using the tape drive, and discard the damaged tape cartridge.

■ If it doesn't rattle, check the tape leader inside the cartridge. To do this, open

the door on the rear of the tape cartridge by releasing the door lock. The tape leader should be visible at the top-left of the tape cartridge.

Caution: Do not touch the tape leader or the tape medium. Dust or skin oils

can contaminate the tape, impact performance, and cause damage.

99HP StorageWorks ESL9000 Series Tape Library User Guide

Maintenance and Troubleshooting

Cleaning Tape Drives

Use the guidelines in the following sections to clean your tape drives.

Cleaning SDLT Tape Drives

Be aware of the following:

■ Under normal conditions, the cleaning cartridge is effective for about 20

cleanings.

■ SDLT tape drives typically do not need regular cleaning, as their design

allows for minimal head contamination.

■ Use the cleaning tape only if the cleaning Alert light is on.

■ Use the cleaning tape more than once if a tape has severely contaminated the

drive heads. If the problem persists after two cleanings, and the cleaning tape has not expired, contact your authorized service provider.

Note: Do not use a DLT cleaning tape (almond in color) in an SDLT drive. SDLT

cleaning tapes are gray and use a 7- or 8-character bar code label, CLNxxxS or CLNxxxS1.

To clean the tape heads:

1. Move a cleaning cartridge into the drive. The tape drive automatically loads the cartridge and cleans the heads.

During the cleaning cycle the drive’s green Ready LED flashes. At the end of the cleaning cycle, the drive ejects the cartridge.

2. Remove the cleaning cartridge from the drive.

100 HP StorageWorks ESL9000 Series Tape Library User Guide

HP StorageWorks ESL9000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

contents

About this Guide

Conventions

Document Conventions

Text Symbols

Equipment Symbols

Rack Stability

Getting Help

HP Technical Support

HP Storage Website

HP Authorized Reseller

Library Description

Library Models

Table 2: Library Capacity (Fully Populated)

Table 3: ESL9322 Library Model Numbers

Table 4: ESL9595 Library Model Numbers

Features and Benefits

Library Components

Cabinet

Cabinet (Front Panel)

Figure 1: Cabinet front panel (ESL9322)

Figure 2: Cabinet front panel (ESL9595)

Cabinet (Rear Panel)

Figure 3: Cabinet rear panel (ESL9322)

Figure 4: Cabinet rear panel (ESL9595)

Storage Bins (ESL9322)

Figure 5: Storage bin numbering conventions (ESL9322)

Storage Bins (ESL9595)

Figure 6: Storage bin numbering conventions (ESL9595)

Control Panel

Figure 7: Control panel home screen (ESL9595 shown)

Robotics

Figure 8: Library robotics

Tape Drives

Ultrium Tape Drives

Figure 9: Ultrium tape drive

Table 5: Ultrium Tape Drive Capacity and Data Transfer Rate

Ultrium Tape Cartridges

Figure 10: HP Ultrium format trademark

SDLT Tape Drives

Table 6: SDLT Tape Drive Capacity and Data Transfer Rate

SDLT Tape Cartridges

Load Port

Optional Pass-Through Mechanism (PTM)

Optional Network Storage Router

Preparing the Library for Operation

Opening the Library Doors and Access Panels

Connecting SCSI Cables

ESL9322 SCSI Cable Configurations

Figure 11: SCSI ports (ESL9322)

Figure 12: Internal SCSI cabling configuration (ESL9322)

ESL9595 SCSI Cable Configurations

Figure 13: SCSI ports (ESL9595)

Figure 14: Internal SCSI cabling configuration (ESL9595)

Default SCSI IDs

Preparing Tape Cartridges

Labeling Tape Cartridges

SDLT Bar Code Labels

Figure 15: Inserting an SDLT bar code label

Ultrium Bar Code Labels

Figure 16: Attaching an Ultrium bar code label

Figure 17: Proper Ultrium bar code label placement

Media Label Identifiers

Table 10: Media Label Identifiers

Setting the Write-Protect Switch

Write-Protecting SDLT Tape Cartridges

Figure 18: Write-protecting SDLT tape cartridges

Write-Protecting Ultrium Tape Cartridges

Figure 19: Write-protecting Ultrium tape cartridges

Inserting and Removing Tape Cartridges

Placing Tape Cartridges into Fixed Storage Bins

Using the Load Port

Figure 20: Load port (ESL9322 shown)

Using the Load Pack Magazine

Adding a Cartridge to a Magazine

Figure 21: Inserting a tape cartridge into a magazine