HP StorageWorks DAT 72x10 User Manual

HP StorageWorks DAT 72x10 1U Tape Autoloader user guide

Part number: AE313-90006

econd

edition: Revised June 2007

Legal and notice information

in the express warranty statements accompanying such products and ser vices. Nothing herein should be construed as constituting an

additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Windows, Windows 2000, Windows 2004, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated. UNIX is a registered trademark of The O pen G roup.

Contents

Aboutthisguide .......................... 9

Intendedaudience...................................... 9

Relateddocumentation.................................... 9

Documentconventionsandsymbols .............................. 9

Rackstability ....................................... 10

HPtechnicalsupport.................................... 10

Productwarranties..................................... 10

Subscriptionservice .................................... 11

HPwebsites........................................ 11

Documentationfeedback .................................. 11

1TheHPStorageWorksDAT72x101UTapeAutoloader........ 13

Featuresandrequirements ................................. 13

Maximumstoragecapacityanddatatransferrate ..................... 13

SCSIrequirements..................................... 13

LUNscanning..................................... 14

Preparingthehost................................... 14

DriversandBackupSoftware ................................ 15

InstallingdriversonWindows.............................. 15

Recommendedinstallprocess,beforeconnectingtheautoloader ............. 15

Alternativeinstallprocess,afterconnectingtheautoloader................ 15

InstallingdriversonUNIX................................ 16

InstallingdriversonIA64................................ 16

Upgradingbackupsoftware............................... 16

HPStorageWorksDAT72x101UTapeAutoloaderoverview................... 17

Frontpaneloverview.................................. 17

Backpaneloverview.................................. 18

2Installingtheautoloader ..................... 19

Locationcriteria...................................... 19

Tabletoprequirements ................................. 19

Rackrequirements................................... 19

Unpackingtheautoloader ................................. 20

Identifyingproductcomponents ............................. 20

Removingtheshippinglock................................. 21

Reﬁttingtheshippinglock.................................. 21

Fittingtheautoloadercover(optional)............................. 22

Rackmountingtheautoloader(optional)............................ 23

ConnectingtheSCSIandpowercord............................. 25

Verifyingtheconnection .................................. 27

3Operatingtheautoloader .................... 29

Operatorcontrolpanel(OCP)overview............................ 29

Operatorcontrolpanelbuttons ............................. 29

LEDindicators..................................... 30

Tapecartridges ...................................... 30

HPStorageWorksDAT72x101UTapeAutoloadercartridgetype .............. 30

Cleaningcartridges .................................. 30

Usingandmaintainingtapecartridges .......................... 30

DAT 72x10 1U Tape Autoloader

Labelingtapecartridges ................................ 31

Write-protectingtapecartridges ............................. 31

Backwardreadcompatibility .............................. 32

Magazines........................................ 33

Insertingcartridgesinamagazine............................ 33

4Autoloaderadministration .................... 35

Autoloaderhomescreen .................................. 35

Understandingthemenustructure .............................. 36

Status/Information..................................... 36

Inventory....................................... 37

Autoloaderinformation................................. 38

Driveinformation ................................... 38

Componentstatus ................................... 38

Conﬁguration....................................... 39

Settingthelanguage.................................. 39

ChangingthedriveSCSIID............................... 39

Settingautoloaderbehaviors .............................. 40

Automaticmode.................................. 40

Randommode .................................. 40

Sequentialmode ................................. 40

AutoloadandLoop ................................ 40

Tosetautoloadermode............................... 40

Settingtheautoloaderdateandtime........................... 41

Operations........................................ 41

Unlocking,removingandreplacingmagazines....................... 42

Cleaningthetapedrive................................. 42

Movingcartridgeswithintheautoloader ......................... 43

Updating tape cartridge inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Resettingtheautoloader ................................ 44

ActivatingOBDRmode................................. 44

RemoteDisasterRecovery(ProLiantserversonly) ...................... 45

Ifrestorefails ..................................... 45

WhatdoesHPOBDRdo? ............................... 45

Support ......................................... 46

Updating drive code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

UsingHPLibrary&TapeTools............................ 46

Using a ﬁrmwareupgradecartridgeandtheOCP ................... 47

Runningthedemonstration ............................... 47

RunningtheWellnesstest................................ 47

Forcingthedrivetoejectacartridge ........................... 48

Viewingtheautoloadererrorlog............................. 48

5Troubleshooting . . ....................... 51

UsingHPLibrary&TapeToolstodiagnoseproblems ...................... 51

Installationproblems.................................... 51

Troubleshootingtable.................................... 52

ServiceandRepair..................................... 55

Returningtheautoloaderforserviceorrepair ....................... 55

Removingstuckcartridgesfromslots ........................... 56

IftheOperatorControlPanelisstilloperational: .................... 56

Releasingthemagazinesmanually.......................... 56

Inabilitytoinsertorremoveamagazine(alsoerror8D)..................... 57

Ifthemagazineinsertedwastheleftmagazine....................... 57

Ifthemagazineinsertedwastherightmagazine...................... 58

Autoloadererrorcodes................................... 58

Exampleerrorcode .................................. 58

SummaryofMainErrorcodes.............................. 59

6 Technical speciﬁcations ..................... 61

Physical HP StorageWorks DAT 72X10 1U autoloader speciﬁcations ............... 61

Autoloader operation speciﬁcations ............................. 61

Environmental speciﬁcations................................. 62

DAT 72x10 1U Tape Autoloader

Figures

Frontpaneloverview.............................. 17

Backpaneloverview.............................. 18

Shipping lo

Shippinglockstoragelocation.......................... 21

Removingtheplasticfeet ............................ 23

Installingtheautoloadercover.......................... 22

Removing t

Installing the rails into the rack (example shows an HP Rack10000 Series) . . . . . . . 24

Securingtheautoloadertotherack........................ 25

AttachingtheSCSIcabletothetapedrive..................... 26

AttachingtheSCSIterminatortothetapedrive................... 26

Attachingthepowercord............................ 27

Write-protectingtheDAT72datacartridge .................... 32

Slotnumberingleftmagazine .......................... 33

Slot nu

MenuTree .................................. 36

Accessholesfortheleftandrightmagazine.................... 56

Releasingthemagazine ............................ 57

ck................................. 21

heplasticfeet ............................ 23

mberingrightmagazine ......................... 33

Tables

1 2

3 4

5 6 ..

7 8 9 ..

10 11 12

13 14 15

Documentconventions .............................. 9

DAT 72x10 1U Tape Autoloader speciﬁcations................... 13

SupportedSCSIbustypes............................ 14

Locationcriteria ................................ 19

Operatorcontrolpanelbuttons.......................... 29

LEDs..................................... 30

DAT 72x10 1

Backwardreadcompatibility .......................... 33

Drivestatus.................................. 35

Display indication deﬁnitions .......................... 37

Troubleshootingtable.............................. 52

MainErrorcodes ............................... 59

DAT 72X10 1U autoloader physical speciﬁcations ................. 61

Operation speciﬁcations ............................ 61

DAT 72X10 1U autoloader Environmental Speciﬁcations............... 62

UTapeAutoloader......................... 30

DAT 72x10 1U Tape Autoloader

About t his guide

This guide provides information abo ut:

• Installing the HP StorageWorks DAT 72X10 1U Tape Autoloader

• Conﬁguring and operating the HP StorageWorks DAT 72X10 1U Tape Autoloader

• Troubleshooting the HP StorageWorks DAT 72X10 1U Tape Autoloader

Intended audi

This guide is intended for system administrators and general users who need physical and functional knowledge of the HP StorageWorks DAT 72X10 1U Tape Autoloader.

ence

Rack stability

onal information.

Rack stability

WARNING!

To reduce the risk of personal injury or damage to equipment:

• Extend leveling jacks to the ﬂoor.

• Ensure that th

• Install stabilizing feet on the rack.

• In multiple-rack installations, fasten racks together securely.

• Extend only on

extended.

protects personnel and equipment.

full weight of the rack rests on the leveling jacks.

rack component at a time. Racks can become unstable if more than one component

HP technical support

For worldwide technical support information, see the HP support website:

ttp://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

ttp://www.hp.com/go/storagewarranty

About this guide

Subscription se

rvice

HP recommends t

ttp://www.hp

After register ﬁrmware update

After signing up, you can quickly locate your products by selecting Business support and then Storage under

Product Category.

HP websites

For additional information, see the following HP websites:

• h

ttp://www.hp.com

• http://www.hp.com/go/storage

• http://www.hp.com/service_locator

• http://www.hp.com/support/manuals

Documentati

HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to

storagedocs.feedback@hp.com. All submissions become the property of HP.

hat you register your product at the Subscriber’s Choice for Business website:

.com/go/e-updates

ing, you will receive e-mail notiﬁcation of product enhancements, new driver versions,

s, and other product resources.

feedback

DAT 72x10 1U Tape Autoloader

About this guide

1 The HP StorageWorks DAT 72x10 1U

Tape Auto loader

Features and requirements

The H P StorageWorks DAT 72x10 1U Tape Autoloader provides a compact, high-capacity, low-cost solution for simple, unattended data backup. This unique design houses up to 10 tape cartridges in a

compact 1U form factor with easy access to tape cartridges via two removable magazines. Each

magazine canholdupto ﬁve cartridges. The autoloader supports one HP StorageWorks DAT 72 tape drive. It occupies one SCSI target address

andusestwo LUNs forthe tape drive; onefor thetape drive(LUN 0)and onefor theautoloader(LUN 1). The HP StorageWorks DAT 72x10 1U Tape Autoloader is compatible with most operating systems and

environments that support the SCSI interface. However, the autoloader requires either direct support from the

operating system or a compatible backup application to take full advantage of its many features. To

verify compatibility, go to w The HP StorageWorks DAT 72x10 1U Tape Autoloader utilizes the Ultra 160 SCSI LVD interface.

NOTE:

The SCSI single-ended interface is also supported but not recommended due to performance and cable length restraints.

ww.hp.com/go/c onnect.

Maximum storage capacity and data transfer rate

Maximum storage capacity and maximum data transfer rates are as follows:

Table 2 DAT 72x10 1U Tape Autoloader speciﬁcations

Characteristic

Maximum storage capacity,

DAT 72 data cartridges

10 x Maximum data transfer rate Native: 3.2 MB/s (11.5 GB/hr.)

The above values assume you are using DAT 72 data car tridges. The drive is also read/write compatible with HP DDS-4 and HP DDS-3 cartridges but these are not recommended for sustained use. Old tape formats a re more abrasive than later generations and using older tape formats can reduce the life expectancy of the device.

Speciﬁcation

Native: 360 GB (10 x 36 GB) Compressed: 720 GB (2:1 compression)

Compressed: 6.4 MB/s (23 GB/ hr.) (2:1 compression)

SCSI requirements

The SCSI bus type determines the speed at which data can be transferred between devices on the bus and

the maximum length of cable that can be used.

The following bus types are recommended:

• An Ultra160 or Ultra320 SCSI bus. The drive may also be connected to a lower speciﬁcation

LVDS bus, such as Ultra2 (80), but data will not be transferred as quickly.

DAT 72x10 1U Tape Autoloader

• Multi-mode rated SCSI cabling and terminators. Multi-mode terminators allow both LVD and

single-ended devices to be connected to the same bus. They detect the type of bus and automatically supply the correct termination. The LVD interface enables the data to be transferred at the drive’s maximum rate.

The autoloader is also supported on SE SCSI, but this will limit cable length and may degrade performance. Similarly, if there are SE devices a t tached to an LVDS bus, the autoloader’s performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus. If necessary, install a SCSI host adapter, software, and compatible driver(s). Refer to the manuals for the host computer and the SCSI host adapter for d etailed information.

Table 3 Supported SCSI bus types

SCSI Bus Type

Ultra160 LVD, Ultra320 LVD Ultra2 LVD, Ultra Wide LVD Ultra wide, single-ended Ultra narrow, single-ended Fast, single-ended

High Voltage Differential

IMPORTANT:

The HP StorageWorks DAT 72x10 1U Tape Autoloader in NOT c ompatible with a standard differential (Diff) or High-Voltage Differential (HVD) SCSI bus. This autoloader IS compatible with a narrow ( 50-pin) SCSI bus using a 68-pin to 50-pin adapter that terminates the unused 18 pins (Not included with the autoloader). These adapters are sometimes labeled high-byte termination.

LUN scanning

TheHPStorageWorksDAT 72x10 1UTapeAutoloaderusesasingle SCSI ID anddualLUNstocontrol the

tape drive (LUN 0) and autoloader robotic (LUN 1). The autoloader requires an HBA tha t suppor ts LUN scanning. If it is not enabled, your host system will not scan beyond LUN 0 and will fail to discover the

autoloader. It will just see the tape drive. Some HBAs,suchasRAIDcontrollers,donot support LUNscanning. For themostup-to-dateSCSIHBA

compatibility information, refer to w

Supported

Yes.These are recommended conﬁgurations. Yes.

Yes. Yes. Not recommended. This will degrade performance and limit cable

length. No. The drive will not work and you may da m age the drive or controller

ww.hp.com/go/c onnect.

Preparing the host

IMPORTANT:

Use proper procedures to prevent electrostatic discharge (ESD). Use wrist-grounding straps and anti-static mats when handing internal components.

Follow these general guidelines:

•

If necessary, install a suitably rated HBA, see “SCSI requirements” on page 13. Remember that if there are any SE devices on the sam e SCSI bus, the entire SCSI bus will negotiate down to SE speed

and severely degrade performance and limit cable length.

• Make sure that your backup application and SCSI host bus adapter are compatible with the

autoloader.

• If the host server is connected to a network, check with the system administrator before turning

off

power.

The HP StorageWorks DAT 72x10 1U Tape Autoloader

• Make sure that LUN scanning is enabled on the SCSI host adapter, see also

“LUN scanning” on page 14.

NOTE:

HP StorageWorks DAT 72x10 autoloaders do not have termination power e nabled, termination must be supplied by the host.

Drivers and Backup Software

Installing drivers on Windows

Two drivers are required in order to use HP StorageWorks DAT Tape Autoloaders.

• hpdat: This is the driver that works with all HP DAT tape products.

• hpdatchg: This is the driver for the autoloader robotics.

Both drivers are regularly updated and are available on the HP StorageWorks CD-ROM or on the HP

Support web site.

The CD contains a driver install package for the following Microsoft Windows operating systems: Windows Server 2000 and Windows Server 2003. If you prefer to use Windows Device Manager to install the drivers manually, you will ﬁnd them in the drivers directory on the CD-ROM.

IMPORTANT:

We strongly recommend that you use the installer package on the HP StorageWorks CD-ROM to install the

drivers BEFORE you connect the autoloader.

drivers may be provided from time to time on the HP suppor t web site

Updates to

ww.hp.com/support). We recommend that these are installed after using the installer on the CD-ROM.

the

Recommended install process, before connecting the autoloader

1. Insert the StorageWorks CD.

2. Select the drivers link.

3. Run the automated installer and follow the process to load the driver onto the system.

4. Once you have installed the autoloader and rebooted, as described in this guide, the autoloader will

detected automatically and the correct driver will be used.

Alterna

tive install process, after connecting the autoloader

not already installed drivers, the Windows Found New Hardware wizard may run when you

If you ha power on the server and autoloader.

Either:

Follow t

Or:

1. Cancel the wizard and insert the HP StorageWorks CD-ROM.

2. Select t

3. Run the automated installer and follow the process to load the driver onto the system.

4. On completion of the installation the autoloader will be ready to use.

on-screen instructions to search for the required driver on the CD-ROM.

drivers link on the CD-ROM.

DAT 72x10 1U Tape Autoloader

Installing drivers on UNIX

backup applications use the operating system’s standard, built-in device drivers. To

The recommende upgrade driver device ﬁles, a

NOTE:

UNIX Conﬁguration Guide

The

we recommend that you patch to the latest version of the operating system or conﬁgure

described in the UNIX Conﬁguration Guide on the CD-ROM.

Installing drivers on IA64

If you are installing on an IA64 system, such as an H P Integrity server, check www.hp.com/go/connect for the latest information on the availability of backup application upgrades and drivers.

Upgrading backup software

It is important to check www.hp.com/go/connect for software compatibility and install any recommended upgrades.

For optimum performance it is important to use a backup application that is appropriate for your system’s conﬁguration. In a direct attach conﬁguration, where the autoloader is attached to a standalone server, you can use backup software that is designed for a single server environment. In network conﬁgurations you will need backup software that supports enterprise environments. HP, Symantec, Legato, Yosemite and Computer Associates all provide suitable products. Further details about these and other products that may be appropriate can be found on our connectivity web site.

1. Go to our connectivity web site: w

also describes how to install and verify installation on Linux.

ww.hp.com/go/c onnect and select tape backup.

2. Select software compatibility.

3. Select your combination of operating system and tape autoloader model in the table. A list of

supported backup applications is displayed. This will also tell you whether your conﬁguration is compatible with HP One-Button Disaster Recovery, H P OBDR. (All HP StorageWorks DAT tape autoloaders support HP OBDR. However, you can only use this feature if your system conﬁguration and

backup application also support it. See “Activating OBD R mo de”onpage44.)

4. Make sure you have a backup application that supports HP StorageWorks DAT tape autoloaders

and

download any upgrades or patches, if required.

The HP StorageWorks DAT 72x10 1U Tape Autoloader

HP StorageWorks DAT 72x10 1U Tape Autoloader overview

Front panel overview

The front pa nel of the HP StorageWorks DAT 72x10 1U Tape Autoloader provides access to the power button, o perator control panel, left and right magazines, and LEDs.

4 4

5 5

Figure 1 Front panel overview

Number

1 2

Description

Power but ton (there is no power switch or button on the back panel of the autoloader) Front panel LEDs, see also “LED indicators”onpage30

Ready

•

Clean

•

Attention

•

Error

Control keys, see also “Operator control panel buttons” on page 29

Cancel

•

Enter

1 2

4 5 6

Magazines, see also “Magazines” on page 33 Air vents Front panel LCD screen

DAT 72x10 1U Tape Autoloader

Back panel ov

The back panel of the autoloader provides access to SCSI connectors, the tape drive bay and the power connector. F

erview

igure 2 shows the back panel of a autoloader.

Figure 2 Bac

Number

1 2

3 4 5 6 7 8

k panel

4 6

overview

5 72 3

Description

Power connector. The autoloader requires a 110/220 volt AC power connection

Fan vent fo sensor. Th of

the syst Manual release hole for right magazine 68-pin HD SCSI connectors Fan vent f Tape drive tray Manual releaseholefor left magazine Holder for shipping lock (see “Removing the shipping lock”onpage21)

power supply fan. The fan for the power supply is controlled by a thermal

is fan does not run continuously but only turns on when the internal temperature

em is

high

drive fan

The HP StorageWorks DAT 72x10 1U Tape Autoloader

2Installingthe autoloader

Location criteria

The autoloader is suitable for both tabletop and rackmounted operation. Choose a location that meets the following general criteria:

Table 4 Location criteria

Criteria

Operating temperature Power source

Weight with e magazines

Weight with media 12 kg (26.5 lb.) Air quality

Humidity 20-80 percent RH non-condensing Clearance

mpty

Deﬁnition

5-40º C (41-104º F) AC power voltage: 100-127 VAC; 200-240 VAC

Line frequency: 50-60 Hz Place the autoloader near an AC outlet. The AC power cord is the product’s

main AC disconnect device and must be easily accessible at all times.

10.45 kg (23.

Theautoloader shouldbeplacedinanareawithminimal sourcesofparticulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect d ust, printers, and smoke-ﬁlled rooms.

Excessive dust and debris can damage cartridges and tape drive. If

installing in a rack, install the product away from the ﬂoor to avoid dust

contamination.

Back: Minimum of 15.4 cm (6 inches) Front: Minimumof 30.8cm(12 inches) Sides: Minimum of 5.08 cm (2 inches)

4lb.)

Tabletop requirements

The tabletop unit is supplied with an autoloader cover, which should be ﬁtted prior to use. With the tabletop c onversion cover ﬁtted, you can place up to 15 kg (33 lbs.) on top of the autoloader. The unit must be place d on a level, clean surface. Ensure that there are no cables underneath the unit and that there is s on its

CAUTION:

Placing more than 15 kg (33 lbs.) on top of the cover can damage the autoloader.

ufﬁcient space around the unit to ensure adequate ventilation. Do not place the autoloader

side.

Rack requirements

Rail kits are supplied with the rackmounted version of the autoloader. The unit requires a standard 19-inch rack with a 1U slot available.

DAT 72x10 1U Tape Autoloader

+ 43 hidden pages

HP StorageWorks DAT 72x10 User Manual

Related documentation

Rack stability

HP technical support

Product warranties

HP websites

Features and requirements

SCSI requirements

LUN scanning

Preparing the host

Drivers and Backup Software

Installing drivers on Windows

Installing drivers on UNIX

Installing drivers on IA64

Upgrading backup software

Front panel overview

2Installingthe autoloader

Location criteria

Tabletop requirements

Rack requirements