HP StorageWorks DAT 72x10 User Manual

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HP StorageWorks DAT 72x10 1U Tape Autoloader user guide

Part number: AE313-90006

econd

edition: Revised June 2007

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additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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Contents

Aboutthisguide .......................... 9

Intendedaudience...................................... 9

Relateddocumentation.................................... 9

Documentconventionsandsymbols .............................. 9

Rackstability ....................................... 10

HPtechnicalsupport.................................... 10

Productwarranties..................................... 10

Subscriptionservice .................................... 11

HPwebsites........................................ 11

Documentationfeedback .................................. 11

1TheHPStorageWorksDAT72x101UTapeAutoloader........ 13

Featuresandrequirements ................................. 13

Maximumstoragecapacityanddatatransferrate ..................... 13

SCSIrequirements..................................... 13

LUNscanning..................................... 14

Preparingthehost................................... 14

DriversandBackupSoftware ................................ 15

InstallingdriversonWindows.............................. 15

Recommendedinstallprocess,beforeconnectingtheautoloader ............. 15

Alternativeinstallprocess,afterconnectingtheautoloader................ 15

InstallingdriversonUNIX................................ 16

InstallingdriversonIA64................................ 16

Upgradingbackupsoftware............................... 16

HPStorageWorksDAT72x101UTapeAutoloaderoverview................... 17

Frontpaneloverview.................................. 17

Backpaneloverview.................................. 18

2Installingtheautoloader ..................... 19

Locationcriteria...................................... 19

Tabletoprequirements ................................. 19

Rackrequirements................................... 19

Unpackingtheautoloader ................................. 20

Identifyingproductcomponents ............................. 20

Removingtheshippinglock................................. 21

Reﬁttingtheshippinglock.................................. 21

Fittingtheautoloadercover(optional)............................. 22

Rackmountingtheautoloader(optional)............................ 23

ConnectingtheSCSIandpowercord............................. 25

Verifyingtheconnection .................................. 27

3Operatingtheautoloader .................... 29

Operatorcontrolpanel(OCP)overview............................ 29

Operatorcontrolpanelbuttons ............................. 29

LEDindicators..................................... 30

Tapecartridges ...................................... 30

HPStorageWorksDAT72x101UTapeAutoloadercartridgetype .............. 30

Cleaningcartridges .................................. 30

Usingandmaintainingtapecartridges .......................... 30

DAT 72x10 1U Tape Autoloader

Labelingtapecartridges ................................ 31

Write-protectingtapecartridges ............................. 31

Backwardreadcompatibility .............................. 32

Magazines........................................ 33

Insertingcartridgesinamagazine............................ 33

4Autoloaderadministration .................... 35

Autoloaderhomescreen .................................. 35

Understandingthemenustructure .............................. 36

Status/Information..................................... 36

Inventory....................................... 37

Autoloaderinformation................................. 38

Driveinformation ................................... 38

Componentstatus ................................... 38

Conﬁguration....................................... 39

Settingthelanguage.................................. 39

ChangingthedriveSCSIID............................... 39

Settingautoloaderbehaviors .............................. 40

Automaticmode.................................. 40

Randommode .................................. 40

Sequentialmode ................................. 40

AutoloadandLoop ................................ 40

Tosetautoloadermode............................... 40

Settingtheautoloaderdateandtime........................... 41

Operations........................................ 41

Unlocking,removingandreplacingmagazines....................... 42

Cleaningthetapedrive................................. 42

Movingcartridgeswithintheautoloader ......................... 43

Updating tape cartridge inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Resettingtheautoloader ................................ 44

ActivatingOBDRmode................................. 44

RemoteDisasterRecovery(ProLiantserversonly) ...................... 45

Ifrestorefails ..................................... 45

WhatdoesHPOBDRdo? ............................... 45

Support ......................................... 46

Updating drive code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

UsingHPLibrary&TapeTools............................ 46

Using a ﬁrmwareupgradecartridgeandtheOCP ................... 47

Runningthedemonstration ............................... 47

RunningtheWellnesstest................................ 47

Forcingthedrivetoejectacartridge ........................... 48

Viewingtheautoloadererrorlog............................. 48

5Troubleshooting . . ....................... 51

UsingHPLibrary&TapeToolstodiagnoseproblems ...................... 51

Installationproblems.................................... 51

Troubleshootingtable.................................... 52

ServiceandRepair..................................... 55

Returningtheautoloaderforserviceorrepair ....................... 55

Removingstuckcartridgesfromslots ........................... 56

IftheOperatorControlPanelisstilloperational: .................... 56

Releasingthemagazinesmanually.......................... 56

Inabilitytoinsertorremoveamagazine(alsoerror8D)..................... 57

Ifthemagazineinsertedwastheleftmagazine....................... 57

Ifthemagazineinsertedwastherightmagazine...................... 58

Autoloadererrorcodes................................... 58

Exampleerrorcode .................................. 58

SummaryofMainErrorcodes.............................. 59

6 Technical speciﬁcations ..................... 61

Physical HP StorageWorks DAT 72X10 1U autoloader speciﬁcations ............... 61

Autoloader operation speciﬁcations ............................. 61

Environmental speciﬁcations................................. 62

DAT 72x10 1U Tape Autoloader

Figures

Frontpaneloverview.............................. 17

Backpaneloverview.............................. 18

Shipping lo

Shippinglockstoragelocation.......................... 21

Removingtheplasticfeet ............................ 23

Installingtheautoloadercover.......................... 22

Removing t

Installing the rails into the rack (example shows an HP Rack10000 Series) . . . . . . . 24

Securingtheautoloadertotherack........................ 25

AttachingtheSCSIcabletothetapedrive..................... 26

AttachingtheSCSIterminatortothetapedrive................... 26

Attachingthepowercord............................ 27

Write-protectingtheDAT72datacartridge .................... 32

Slotnumberingleftmagazine .......................... 33

Slot nu

MenuTree .................................. 36

Accessholesfortheleftandrightmagazine.................... 56

Releasingthemagazine ............................ 57

ck................................. 21

heplasticfeet ............................ 23

mberingrightmagazine ......................... 33

Tables

1 2

3 4

5 6 ..

7 8 9 ..

10 11 12

13 14 15

Documentconventions .............................. 9

DAT 72x10 1U Tape Autoloader speciﬁcations................... 13

SupportedSCSIbustypes............................ 14

Locationcriteria ................................ 19

Operatorcontrolpanelbuttons.......................... 29

LEDs..................................... 30

DAT 72x10 1

Backwardreadcompatibility .......................... 33

Drivestatus.................................. 35

Display indication deﬁnitions .......................... 37

Troubleshootingtable.............................. 52

MainErrorcodes ............................... 59

DAT 72X10 1U autoloader physical speciﬁcations ................. 61

Operation speciﬁcations ............................ 61

DAT 72X10 1U autoloader Environmental Speciﬁcations............... 62

UTapeAutoloader......................... 30

DAT 72x10 1U Tape Autoloader

About t his guide

This guide provides information abo ut:

• Installing the HP StorageWorks DAT 72X10 1U Tape Autoloader

• Conﬁguring and operating the HP StorageWorks DAT 72X10 1U Tape Autoloader

• Troubleshooting the HP StorageWorks DAT 72X10 1U Tape Autoloader

Intended audi

This guide is intended for system administrators and general users who need physical and functional knowledge of the HP StorageWorks DAT 72X10 1U Tape Autoloader.

ence

Rack stability

onal information.

Rack stability

WARNING!

To reduce the risk of personal injury or damage to equipment:

• Extend leveling jacks to the ﬂoor.

• Ensure that th

• Install stabilizing feet on the rack.

• In multiple-rack installations, fasten racks together securely.

• Extend only on

extended.

protects personnel and equipment.

full weight of the rack rests on the leveling jacks.

rack component at a time. Racks can become unstable if more than one component

HP technical support

For worldwide technical support information, see the HP support website:

ttp://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

ttp://www.hp.com/go/storagewarranty

About this guide

Subscription se

rvice

HP recommends t

ttp://www.hp

After register ﬁrmware update

After signing up, you can quickly locate your products by selecting Business support and then Storage under

Product Category.

HP websites

For additional information, see the following HP websites:

• h

ttp://www.hp.com

• http://www.hp.com/go/storage

• http://www.hp.com/service_locator

• http://www.hp.com/support/manuals

Documentati

HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to

storagedocs.feedback@hp.com. All submissions become the property of HP.

hat you register your product at the Subscriber’s Choice for Business website:

.com/go/e-updates

ing, you will receive e-mail notiﬁcation of product enhancements, new driver versions,

s, and other product resources.

feedback

DAT 72x10 1U Tape Autoloader

About this guide

1 The HP StorageWorks DAT 72x10 1U

Tape Auto loader

Features and requirements

The H P StorageWorks DAT 72x10 1U Tape Autoloader provides a compact, high-capacity, low-cost solution for simple, unattended data backup. This unique design houses up to 10 tape cartridges in a

compact 1U form factor with easy access to tape cartridges via two removable magazines. Each

magazine canholdupto ﬁve cartridges. The autoloader supports one HP StorageWorks DAT 72 tape drive. It occupies one SCSI target address

andusestwo LUNs forthe tape drive; onefor thetape drive(LUN 0)and onefor theautoloader(LUN 1). The HP StorageWorks DAT 72x10 1U Tape Autoloader is compatible with most operating systems and

environments that support the SCSI interface. However, the autoloader requires either direct support from the

operating system or a compatible backup application to take full advantage of its many features. To

verify compatibility, go to w The HP StorageWorks DAT 72x10 1U Tape Autoloader utilizes the Ultra 160 SCSI LVD interface.

NOTE:

The SCSI single-ended interface is also supported but not recommended due to performance and cable length restraints.

ww.hp.com/go/c onnect.

Maximum storage capacity and data transfer rate

Maximum storage capacity and maximum data transfer rates are as follows:

Table 2 DAT 72x10 1U Tape Autoloader speciﬁcations

Characteristic

Maximum storage capacity,

DAT 72 data cartridges

10 x Maximum data transfer rate Native: 3.2 MB/s (11.5 GB/hr.)

The above values assume you are using DAT 72 data car tridges. The drive is also read/write compatible with HP DDS-4 and HP DDS-3 cartridges but these are not recommended for sustained use. Old tape formats a re more abrasive than later generations and using older tape formats can reduce the life expectancy of the device.

Speciﬁcation

Native: 360 GB (10 x 36 GB) Compressed: 720 GB (2:1 compression)

Compressed: 6.4 MB/s (23 GB/ hr.) (2:1 compression)

SCSI requirements

The SCSI bus type determines the speed at which data can be transferred between devices on the bus and

the maximum length of cable that can be used.

The following bus types are recommended:

• An Ultra160 or Ultra320 SCSI bus. The drive may also be connected to a lower speciﬁcation

LVDS bus, such as Ultra2 (80), but data will not be transferred as quickly.

DAT 72x10 1U Tape Autoloader

• Multi-mode rated SCSI cabling and terminators. Multi-mode terminators allow both LVD and

single-ended devices to be connected to the same bus. They detect the type of bus and automatically supply the correct termination. The LVD interface enables the data to be transferred at the drive’s maximum rate.

The autoloader is also supported on SE SCSI, but this will limit cable length and may degrade performance. Similarly, if there are SE devices a t tached to an LVDS bus, the autoloader’s performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus. If necessary, install a SCSI host adapter, software, and compatible driver(s). Refer to the manuals for the host computer and the SCSI host adapter for d etailed information.

Table 3 Supported SCSI bus types

SCSI Bus Type

Ultra160 LVD, Ultra320 LVD Ultra2 LVD, Ultra Wide LVD Ultra wide, single-ended Ultra narrow, single-ended Fast, single-ended

High Voltage Differential

IMPORTANT:

The HP StorageWorks DAT 72x10 1U Tape Autoloader in NOT c ompatible with a standard differential (Diff) or High-Voltage Differential (HVD) SCSI bus. This autoloader IS compatible with a narrow ( 50-pin) SCSI bus using a 68-pin to 50-pin adapter that terminates the unused 18 pins (Not included with the autoloader). These adapters are sometimes labeled high-byte termination.

LUN scanning

TheHPStorageWorksDAT 72x10 1UTapeAutoloaderusesasingle SCSI ID anddualLUNstocontrol the

tape drive (LUN 0) and autoloader robotic (LUN 1). The autoloader requires an HBA tha t suppor ts LUN scanning. If it is not enabled, your host system will not scan beyond LUN 0 and will fail to discover the

autoloader. It will just see the tape drive. Some HBAs,suchasRAIDcontrollers,donot support LUNscanning. For themostup-to-dateSCSIHBA

compatibility information, refer to w

Supported

Yes.These are recommended conﬁgurations. Yes.

Yes. Yes. Not recommended. This will degrade performance and limit cable

length. No. The drive will not work and you may da m age the drive or controller

ww.hp.com/go/c onnect.

Preparing the host

IMPORTANT:

Use proper procedures to prevent electrostatic discharge (ESD). Use wrist-grounding straps and anti-static mats when handing internal components.

Follow these general guidelines:

•

If necessary, install a suitably rated HBA, see “SCSI requirements” on page 13. Remember that if there are any SE devices on the sam e SCSI bus, the entire SCSI bus will negotiate down to SE speed

and severely degrade performance and limit cable length.

• Make sure that your backup application and SCSI host bus adapter are compatible with the

autoloader.

• If the host server is connected to a network, check with the system administrator before turning

off

power.

The HP StorageWorks DAT 72x10 1U Tape Autoloader

• Make sure that LUN scanning is enabled on the SCSI host adapter, see also

“LUN scanning” on page 14.

NOTE:

HP StorageWorks DAT 72x10 autoloaders do not have termination power e nabled, termination must be supplied by the host.

Drivers and Backup Software

Installing drivers on Windows

Two drivers are required in order to use HP StorageWorks DAT Tape Autoloaders.

• hpdat: This is the driver that works with all HP DAT tape products.

• hpdatchg: This is the driver for the autoloader robotics.

Both drivers are regularly updated and are available on the HP StorageWorks CD-ROM or on the HP

Support web site.

The CD contains a driver install package for the following Microsoft Windows operating systems: Windows Server 2000 and Windows Server 2003. If you prefer to use Windows Device Manager to install the drivers manually, you will ﬁnd them in the drivers directory on the CD-ROM.

IMPORTANT:

We strongly recommend that you use the installer package on the HP StorageWorks CD-ROM to install the

drivers BEFORE you connect the autoloader.

drivers may be provided from time to time on the HP suppor t web site

Updates to

ww.hp.com/support). We recommend that these are installed after using the installer on the CD-ROM.

the

Recommended install process, before connecting the autoloader

1. Insert the StorageWorks CD.

2. Select the drivers link.

3. Run the automated installer and follow the process to load the driver onto the system.

4. Once you have installed the autoloader and rebooted, as described in this guide, the autoloader will

detected automatically and the correct driver will be used.

Alterna

tive install process, after connecting the autoloader

not already installed drivers, the Windows Found New Hardware wizard may run when you

If you ha power on the server and autoloader.

Either:

Follow t

Or:

1. Cancel the wizard and insert the HP StorageWorks CD-ROM.

2. Select t

3. Run the automated installer and follow the process to load the driver onto the system.

4. On completion of the installation the autoloader will be ready to use.

on-screen instructions to search for the required driver on the CD-ROM.

drivers link on the CD-ROM.

DAT 72x10 1U Tape Autoloader

Installing drivers on UNIX

backup applications use the operating system’s standard, built-in device drivers. To

The recommende upgrade driver device ﬁles, a

NOTE:

UNIX Conﬁguration Guide

The

we recommend that you patch to the latest version of the operating system or conﬁgure

described in the UNIX Conﬁguration Guide on the CD-ROM.

Installing drivers on IA64

If you are installing on an IA64 system, such as an H P Integrity server, check www.hp.com/go/connect for the latest information on the availability of backup application upgrades and drivers.

Upgrading backup software

It is important to check www.hp.com/go/connect for software compatibility and install any recommended upgrades.

For optimum performance it is important to use a backup application that is appropriate for your system’s conﬁguration. In a direct attach conﬁguration, where the autoloader is attached to a standalone server, you can use backup software that is designed for a single server environment. In network conﬁgurations you will need backup software that supports enterprise environments. HP, Symantec, Legato, Yosemite and Computer Associates all provide suitable products. Further details about these and other products that may be appropriate can be found on our connectivity web site.

1. Go to our connectivity web site: w

also describes how to install and verify installation on Linux.

ww.hp.com/go/c onnect and select tape backup.

2. Select software compatibility.

3. Select your combination of operating system and tape autoloader model in the table. A list of

supported backup applications is displayed. This will also tell you whether your conﬁguration is compatible with HP One-Button Disaster Recovery, H P OBDR. (All HP StorageWorks DAT tape autoloaders support HP OBDR. However, you can only use this feature if your system conﬁguration and

backup application also support it. See “Activating OBD R mo de”onpage44.)

4. Make sure you have a backup application that supports HP StorageWorks DAT tape autoloaders

and

download any upgrades or patches, if required.

The HP StorageWorks DAT 72x10 1U Tape Autoloader

HP StorageWorks DAT 72x10 1U Tape Autoloader overview

Front panel overview

The front pa nel of the HP StorageWorks DAT 72x10 1U Tape Autoloader provides access to the power button, o perator control panel, left and right magazines, and LEDs.

4 4

5 5

Figure 1 Front panel overview

Number

1 2

Description

Power but ton (there is no power switch or button on the back panel of the autoloader) Front panel LEDs, see also “LED indicators”onpage30

Ready

•

Clean

•

Attention

•

Error

Control keys, see also “Operator control panel buttons” on page 29

Cancel

•

Enter

1 2

4 5 6

Magazines, see also “Magazines” on page 33 Air vents Front panel LCD screen

DAT 72x10 1U Tape Autoloader

Back panel ov

The back panel of the autoloader provides access to SCSI connectors, the tape drive bay and the power connector. F

erview

igure 2 shows the back panel of a autoloader.

Figure 2 Bac

Number

1 2

3 4 5 6 7 8

k panel

4 6

overview

5 72 3

Description

Power connector. The autoloader requires a 110/220 volt AC power connection

Fan vent fo sensor. Th of

the syst Manual release hole for right magazine 68-pin HD SCSI connectors Fan vent f Tape drive tray Manual releaseholefor left magazine Holder for shipping lock (see “Removing the shipping lock”onpage21)

power supply fan. The fan for the power supply is controlled by a thermal

is fan does not run continuously but only turns on when the internal temperature

em is

high

drive fan

The HP StorageWorks DAT 72x10 1U Tape Autoloader

2Installingthe autoloader

Location criteria

The autoloader is suitable for both tabletop and rackmounted operation. Choose a location that meets the following general criteria:

Table 4 Location criteria

Criteria

Operating temperature Power source

Weight with e magazines

Weight with media 12 kg (26.5 lb.) Air quality

Humidity 20-80 percent RH non-condensing Clearance

mpty

Deﬁnition

5-40º C (41-104º F) AC power voltage: 100-127 VAC; 200-240 VAC

Line frequency: 50-60 Hz Place the autoloader near an AC outlet. The AC power cord is the product’s

main AC disconnect device and must be easily accessible at all times.

10.45 kg (23.

Theautoloader shouldbeplacedinanareawithminimal sourcesofparticulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect d ust, printers, and smoke-ﬁlled rooms.

Excessive dust and debris can damage cartridges and tape drive. If

installing in a rack, install the product away from the ﬂoor to avoid dust

contamination.

Back: Minimum of 15.4 cm (6 inches) Front: Minimumof 30.8cm(12 inches) Sides: Minimum of 5.08 cm (2 inches)

4lb.)

Tabletop requirements

The tabletop unit is supplied with an autoloader cover, which should be ﬁtted prior to use. With the tabletop c onversion cover ﬁtted, you can place up to 15 kg (33 lbs.) on top of the autoloader. The unit must be place d on a level, clean surface. Ensure that there are no cables underneath the unit and that there is s on its

CAUTION:

Placing more than 15 kg (33 lbs.) on top of the cover can damage the autoloader.

ufﬁcient space around the unit to ensure adequate ventilation. Do not place the autoloader

side.

Rack requirements

Rail kits are supplied with the rackmounted version of the autoloader. The unit requires a standard 19-inch rack with a 1U slot available.

DAT 72x10 1U Tape Autoloader

Unpacking the autoloader

Before you begin, clear a work surface to unpack the autoloader. Make sure you have easy access to the host server and an easily accessible power outlet (and the rack, if you are installing the unit in a rack).

CAUTION:

If the temperat room where the autoloader was stored, allow the autoloader to acclimate to the surrounding environment for at least 12 hours before unpacking it from the shipping container.

Unpacking the autoloader:

1. Before opening and removing the autoloader from the shipping container, inspect the container for

shipping

2. Open the shipping container and carefully remove the shipping materials from the top of the

autoloader. Remove screws, and set them aside.

3. Lift the autoloader out of the car ton and remove the bag from the autoloader. Remove the foam

cushion from the back of the autoloader. Save the packaging materials for future use.

CAUTION:

Do not place the autoloader on either end or sides as th is may damage the autoloader.

ure in the room where the autoloader will be installed varies by 15º C (30º F) from the

damage. If you notice any da m age, report it to the shipping compa ny immediately.

additional components, such as autoloader cover or rackmount rails and

Identifyi

product components

you have received the following:

Conﬁrm th

Tabletop model only

• Autoloader cover

Rackmoun

• Two rackmount rails

• Accessory package

•Two bags

All models

• SCSI ca

• Multimode SCSI terminator

• Power cord

• DAT 72 d

• DAT 72 cleaning cartridge

• HP StorageWorks DAT 72x10 Tape Autoloader documentation kit

•HP Sto

• Getting Started Poster

•HP Worldwide Warranty

•HP Sa

• HP product documentation survey

model only

of M 6 screws: The bag you choose is dependent upon the type of rack you have.

Each bag is labeled:

• Bag of eight M6 screws for the HP Rack 5000, 9000 or Rack 10000 Series (9.5 mm square h

• Bag of eight M6 screws for the HP Rack System/E (7.1 mm round holes in the rack column)

ble

oles in the rack colum n)

ata cartridge

rageWorks DAT CD, containing documentation and Windows drivers

fety Booklet

Installing the autoloader

• Data Protector Express CD

Removing the sh

CAUTION:

You must remove the shipping lock before you power up the unit. If you do not, the robotic transport mechanism will not be able to move.

The shipping lock prevents the robotic transport mechanism from moving during shipment. The s hipping lock is held in place with a piece of tape and is located in the top center of the autoloader (see Figure 3). After the shipping lock is removed, it should be stored on the back panel of the autoloader, so that it is easily accessible, if you need to ship the autoloader to another location.

Figure 3 Shipping lock

To remove and store the shipping lock:

ipping lock

1. Locate the tape and shipping lock at the top of the autoloader (see Figure 3).

2. Remove the tape, then remove the shipping lock.

3. Store the shipping lock on the back panel of the autoloader as shown in Figure 4.

Figure 4 Shipping lock storage location

Reﬁtting the shipping lock

If you need to return or ship an autoloader, it is important that you reﬁt the lock before shipping. This prevents damage during transportation.

1. Power off the unit, using the power button on the front of the unit.

2. This should return the robotics to the home position. Reinsert the shipping lock for shipment and stick

some tape across the top of it so that it does not fall out d uring transit.

DAT 72x10 1U Tape Autoloader

NOTE:

If the robotics have failed, it may not be possible to return the unit to the home position and you will be unable to ﬁtthe shipping lock.

Fitting the autoloader cover (optional)

WARNING!

The HP StorageWorks DAT 72x10 Tape Autoloader weighs 10.45 kg (23.4 lb.) without media, and 12 kg (26.46 lb.) when both magazines are full (10 cartridges). To reduce the risk of personal injury or damage to the autoloader, 1) observe local health and safety requirements and guidelines for manual material handing, 2) obtain adequate assistance to lift and stabilize the autoloader during installation or removal, 3) always remove all tapes to reduce the overall weight of the autoloader.

1. If the autoloader has plastic feet, they must be removed so the autoloader can ﬁtinsidethe tabletop

conversion cover. With assistance, gently turn the autoloader over and set it on its back, as shown below. Peel off the plastic feet. Turn the autoloader right side up.

Figure 5 Removing t he plastic feet

2. Slide the autoloader into the autoloader cover until the front panel of the autoloader is aligned

with the cover.

two captive screws on the autoloader front panel until the cover is secure.

3. Tighten

Figure 6 Installing th e auto loader cover

4. You are

the

now ready to connect the SCSI cable and power cord.

Installing the autoloader

Rackmounting the autoloader (optional)

WARNING!

The HP StorageWo 12

kg (26.46 lb. damage to the au material hand removal, 3) al

The DAT 72x10 Tape Autoloader arrives rack-ready for installation in a standard 19" rack and takes up 1U of space. Thetypeofrackthatyou have will determinewhataccessories youneedto mount the autoloader. The rackmount hardware included with the library allows installation in a variety of HP racks, such as an HP System/E Series or an HP Rack 5000/9000/10000 Series rack. The HP Rack System/E rack has 7.1 mm round holes in the rack column. The HP Rack 5000, 9000 and 10000 series have 9.5 mm

square holes in the rack column. The rack-mount kit contains a separate, labeled screw pack for each

rack type, the required number of additional screws for installation and an installation poster. To install the rails into the rack:

1. If the autoloader has plastic feet, they must be removed so the autoloader can ﬁtinsidethe tabletop

conversion cover. With assistance, gently turn the autoloader over and set it on its back, as shown below. Peel off the plastic feet. Turn the autoloader right side up.

rks DAT 72x10 Tape Autoloader weighs 10.45 kg (23.4 lb.) without media, and

when both magazines are full (10 cartridges). To reduce the risk of personal injury or

)

toloader, 1) observe local health and safety requirements and guidelines for manual

ing, 2) obtain adequate assistance to lift and stabilize the autoloader during installation or

ways remove all tapes to reduce the overall weight of the autoloader.

Figure 7 Removing the plas tic feet

2. Using the screws for your rack type, and a #3 Phillips screwdriver, secure one rail to each side of the

rack in your chosen rack location.

3. Secure both the front and back of each rail to the rack. The rails extend to ﬁt a variety of rack depths.

The correct orientation of the left and right rails is shown in Figure 8.

DAT 72x10 1U Tape Autoloader

Figure 8 Installing the rails into the rack (example shows an HP Rac k10000 Series)

Number

Description

Usethe screws (x8) from thescrew pack foryourracktype.

To install the autoloader on the rails and into the rack:

1. Locate the captive screws on the front mounting brackets of the autoloader (see Figure 9).

2. Slide the back edge of the autoloader onto the rails. Push the autoloader back until the front bezel

ﬂush with the front rack colum ns.

NOTE:

Thereshouldbenocablesconnectedtotheautoloaderatthispoint.

3. From the front of the autoloader, secure the front mounting brackets to the rack using a #2 Phillips

screw driver to tighten the captive screws on each side of the autoloader, as shown in Figure 9.

Installing the autoloader

Figure 9 Securing the autoloader to the rack

Number

Description

Slide the back edge of the autoloader onto the rails. Push until the front bezel is ﬂush with the rack columns.

Tighten the captive screws on the front brackets of the autoloader.

Connecting the SCSI and power cord

NOTE:

The DAT 72x10 Tape Autoloader tape drive is an Ultra160 SCSI LVD/SE device. Only cables and

speciﬁed for Ultra160 use or labeled as Multimode should be used.

terminato

WARNING!

This product can ONLY be used with an HP approved power cord for your speciﬁcgeographicregion. Use of a non-HP approved power cord m ay result in: 1) not meeting individual country speciﬁcsafety requirements; 2) insufﬁcient conductor ampacity that could result in overheating with potential personal injury and/or property damage; and 3) an unapproved power cord could fracture resulting in the internal contacts being exposed, which potentially could subject the user to a shock hazard. HP disclaims all

To connect the SCSI and power cord to the autoloader:

liability in the event a non-HP approved power cord is used.

CAUTION:

Failure to remove the power cords from these devices could result in damage to the autoloader.

1. Shut down and turn off the selected server. Turn off all attached devices, such as printers and other

SCSI devices. Remove the power cords from the server and all attached accessories.

2. Attach one end of the SCSI cable (included in the accessory package) to one of the connectors on

the

back panel of the autoloader (see Figure 10).

DAT 72x10 1U Tape Autoloader

To HBA

Figure 10 Atta ching the SCSI cable to the tape drive

3. Attach the other end of the SCSI cable to the connector on the SCSI host bus adapter or to the

connector on the previous device on the SCSI bus.

NOTE:

The host bus adapter should be LVDS. A SE SCSI host bus adapter will work, but will degrade performance, and limit cable length. If there are any SE devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and degrade performance.

4. Attach the terminator to the remaining SCSI connector on the back panel of the autoloader, if the

autoloader is the last or only device on the SCSI bus. Otherwise, attach one end of a SCSI cable to the

remaining port and the other end to the next device on the SCSI b us. Make sure that the last

device on the SCSI bus is properly terminated.

Figure 11 Attaching the SCSI terminator to the tape drive

NOTE:

Terminators are essential, as they provide the correct voltages on the SCSI bus and prevent unwanted signal reﬂections from interfering with data transfers. The rule is: There must be

terminationatbothphysicalendsofthebusandonlyattheends.

power cord to the power connector on the back panel of the autoloader ( see Figure 12).

5. Attach

the

6. Plug the power cord into the nearest properly grounded power outlet.

Installing the autoloader

Figure 12 Attaching the power cord

CAUTION:

To disconnect all power from the autoloader, remove the power cord from the outlet. The power button only puts the power on stand-by.

7. Turn on the autoloader using the power button. Check the LCD screen to make sure the autoloader

receiving power. If it is not, check the power connections and your power source. During the Power-On Self Test (POST), all four LEDs are illuminated brieﬂy, followed by a ﬂashing Ready LED. When the

8. Plug in the host server or workstation and all attached devices.

9. Turn on any other devices you turned off earlier.

10. Turn on the server.

initialization sequence is complete, the Home screen will be displayed.

Verifying the connection

• Depending on the server conﬁguration, you may need to change the SCSI IDs of the autoloader,

“Changing thedriveSCSIID”onpage39.

• Make sure that the correct drivers are installed, and that the backup software is compatible

with the autoloader, see “Drivers and Backup Software” on page 1 5. Software compatibility information is available at w additional software or licensing to communicate with the autoloader robotics.

• Ensure the autoloader is properly terminated. If the autoloader is the only SCSI device, other

than the autoloader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically located at the beginning and end of the SCSI bus should be terminated.

• Verify the connection between the autoloader and the host by:

• Installing the HP Library & Tape Tools diagnostic utility available at w

•Conﬁrming the host server’s op erating system recognized the autoloader in Microsoft® In

SCSI host adapter on the selected SCSI bus, it must be terminated. Likewise, if the

TapeTools. Install this utility onto the host server. This utility veriﬁes that the autoloader is

connected and communicating with the host server. It also veriﬁes that the autoloader is functioning and provides diagnostic information.

Windows® Server 2003 or in Windows 2000® by going to: Settings > Control Panel > System > Hardware > Device Manager > Tape Drive and Set tings > Control Panel > System > Hardware > Device Manager > Media Changer.

ww.hp.com/go/c onnect. B ackup software packages may require

ww.hp.com/support/

For more information on verifying the connection of SCSI devices, consult the operating system documentation.

DAT 72x10 1U Tape Autoloader

Installing the autoloader

3 Operating the autoloader

The autoloader can be operated by the following methods:

• Operator control panel - operate manually to insert and eject ca rtridges and to unload ma gazines

• Host backup software - the SCSI bus connects the autoloader to the host ser ver and the backup

software. You can perform any functions contained in the backup software.

This chapter provides an overview of the operator control panel, OC P, and information about tape cartridges and magazines. See “ Autoloader administration” on page 35 for instructions on using the OCP.

Operator con

The front pan four functi LCD screen a everything you need to monitor autoloader status and control all of its functions.

The following functions are available through the OCP:

• Robotic and tape drive ﬁrmware version reporting

• Autoloade

• Robotic and tape drive serial number reporting

• Critical component status reporting

• Critical

• Moving car tridges to and from any location

• Access to detailed error information

• Clean tap

• Inventory reporting

• Reset autoloader robotic defaults

trol panel (OCP) overview

includes a 2 -line by 16-character, green backlit liquid crystal display (LCD). There are

keys located to the right of the LCD: Cancel, Enter, Previous,and Next.Above the

four LEDs which are: Ready, Clean, Attention,and Error. This panel provides

and drive parameters conﬁguration

component failure status

drive functionality

Operator control panel buttons

The OCP displays a scrolling menu that lets you access information and execute commands using the four buttonsasdetailedin Table 5.

Table 5 Operator control panel but tons

Button

Cancel

Enter

Description

Cancels the current menu option, returns to the previous menu level, or returns to theHomescreen.

Executes the current menu or selects the current option displayed on the LCD screen.

Selects the previous item or value in the currently displayed menu.

Selects the next item or value in the currently displayed menu.

DAT 72x10 1U Tape Autoloader

LED indicators

The operator panel includes four LEDs that provide a variety of information as detailed in Table 6.

Table 6 LEDs

Tape cartridges

Before you begin using the autoloader, an understanding of the media type, use, maintenance, and how to properly label and write-protect your tape cartridges will help you to prolong the life of your tape cartridges as well as the tape autoloader.

LED Button

Ready Steady

Clean Steady

Attention

Error

Green

Flashing Green

Off Autoloader is ofﬂine.

Amber Flashing

Amber

Description

Illuminated when power is on. Autoloader is online and ready for operation.

Tape drive or robotics activity.

Tape drive has determined that a cleaning cartridge should be used.

Autoloader has detected a condition that requires attention by the operator.

Unrecoverable tape drive or autoloader error detected. A corresponding error message displays on the LCD screen.

HP StorageWorks DAT 72x10 1U Tape Autoloader cartridge type

Table 7 DAT 72x10 1U Tape Autoloader

Cartridge Type Part Number

HP DAT 72 data cartridge, 72 GB HP D DS cleaning cartridge, (50 cleans) The drive is also read/write compatible with HP DDS-4 and HP DDS-3 cartridges but these are not

recommended for sustained use. Lower speciﬁcation media in a higher speciﬁcation drive reduces performance.

C8010A C5709A

Cleaning cartridges

HP recommends weekly cleaning of the tape drive using an HP cleaning cartridge (par t number C5709A). Do not use swabs or o ther means of cleaning the heads. The cleaning cartridge uses a special tape to

clean the tape heads. A cleaning cartridge can only be used 50 times or as instructed on the cartridge packaging. Always place a check mark in a box each time you use the cartridge to clean the drive. Replace the cleaning cartridge when all the boxes are checked.

Using and maintaining tape cartridges

Before you use the autoloader and to ensure the longest possible life for your data cartridg these guidelines:

• Use only the data cartridges that are designated for your model of autoloader (see

“Backward read compatibility” on page 32).

es, follow

Operating the autoloader

• You can order data and cleaning cartridges at www.hp.com/go/storagemedia.

• Clean the tape drive weekly and when the Clean Drive LED is illuminated.

• Be sure to use only HP DDS cleaning cartridges.

• Do not drop a cartridge. Excessive shock can damage the internal c ontents of the cartridge, or

the

cartridge case itself, making that cartridge unusable.

• Do not expose your data cartridges to direct sunlight or sources of heat, including portable

heaters and heating ducts.

• The operating temperature range for your data cartridges is 5 to 32º C. The storage temperature

range is -40 to +45º C in a dust-free environment in which relative humidity is always between 20

percent and 80 percent (non-condensing).

• If the data cartridge has been exposed to temperatures outside the ranges speciﬁed above,

stabilize the cartridge at room temperature for the same am o unt of tim e it was exposed to extreme temperatures or 24 hours, whichever is less.

• Do not place data cartridges near sources of electromagnetic energy or strong m agnetic

ﬁelds such as computer monitors, electric motors, speakers, or X-ray equipment. Exposure to electromagnetic energy or m ag netic ﬁelds can destroy da ta and the embedded ser vo cod e written on the media by the cartridge manufacturer, which can render the cartridge u nusable.

• Place identiﬁcation labels only in the designated area on the car tridge.

Labeling tape cartridges

non-standard labels, and never stick anything to the cartridge other than in the label areas.

Never us Do not in thetapedrive.

stick more than one label onto each label area; extra labels can cause the cartridges to jam

Write-protecting tape cartridges

All rewritable data cartridges have a write-protect switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the autoloader, make sure the write-protect switch on the rear of the

cartridge is in the desired position.

• Slide the switch so that the recognition hole is open to write-protect the c a rtridge (see Figure 13).

• Slide the switch so that the recognition hole is closed to write data to the cartridge (see Figure 13).

DAT 72x10 1U Tape Autoloader

Figure 13 Write-protecting the DAT 72 data cartridge

Number

1 2 3

Description

Write-enabled, tab closed Write-protected, tab open Label area

Backward read compatibility

For optimum performance and storage capacity, use tape cartridges that m a tch your drive’s format. Look for the DAT 72 or DDS logo on the cartridge. H P DAT 72 and DDS data cartridges are fully supported and compatible with HP StorageWorks DAT tape products (see Table 8).

CAUTION:

Use only DAT 72 or DDS cartridges in the drive. Do not use cartridges labeled "DAT" because they are for audio use and the media is not certiﬁed; its integrity cannot be guaranteed for data storage purposes. DAT cartridges have a different mechanical speciﬁcation that can cause them to jam in the mechanism. The tape drive warranty does not cover damage caused by the use of DAT cartridges.

Operating the autoloader

Table 8 Backward read compatibility

assumes 2:1 compression

NOTE:

Although HP DAT 72x10 Tape Autoloaders are fully backward compatible, old tape formats are more abrasive than later generations and using older tape formats can reduce the life expectancy of the device.

Magazines

The HP StorageWorks DAT 72x10 1U Tape Autoloader has two removable m agazines. For safety reasons, the robotic motion is stopped when a magazine is removed. You will not be able to use the autoloader until you have replaced the magazine correctly.

The magazines can be released using the Operator Control Panel (OC P) or by a manual release. HP

recommends that you release the magazine using the OCP. The magazine must only be removed manually when the OCP process has failed, or the autoloader no longer has power. See “Releasing the magazines manually” on page 56.

DAT 72, 170 meter DDS-4, 150 meter DDS-3, 125 meter

72 GB*1, C8010A Read/Write Read/Write Read/Write

40 GB

,C5718A 24 GB1 , C5708A

Theslotnumbering scheme is shownin Figure 14 for the left magazine, and Figure 15 for the right magazine.

Figure 14 Slot numbering left magazine

Figure 15 Slot numbering right mag azine

Inserting cartridges in a magazine

1. Push the cartridge gently into the magazine slot. It will click when it is seated properly.

2. When the magazine is fully loaded, shake it gently. All cartridges should remain securely seated

and

ﬂushwiththe end stops.

DAT 72x10 1U Tape Autoloader

Operating the autoloader

4 Auto loader administration

Autoloader home screen

Four menu options are accessed through the operator control panel by using the Previous and Next buttons:

•

Status/Information,page36

•

Conﬁguration,page39

•Operations,page 41

•

Support, page 46

Thesecondlineofthe home screen displays abrief status of thedrives. Status deﬁnitions are listed in

Table 9.

Table 9 Drive status

Status

IDLE READY READ WRITE CLEAN WAR N ERROR

REWIND SEEK ERASE LOAD UNLOAD CALIBRATE UPDATE

Deﬁnition

Drive has a c Drive has no cartridge Drive is reading Drive is writing Drive is cleaning Drive is in a warning condition such as cleaning required Drive is in an error cond ition. This status is displayed until the autoloader is able to

display the detailed error message on the OCP Drive is rewinding Drive is seeking Drive is e Drive is loading a cartridge Drive is unloading a cartridge Drive is Drive is upgrading

artridge inserted, but there is no activity

rasing

calibrating

DAT 72x10 1U Tape Autoloader

Understanding the menu structure

DAT 72x10 ATLDR

Drive Ready

Status /

Information

Enter

View Inventory

Component Status

Autoloader

Information

Drive

Information

Configuration

Restore Defaults

Enter

SCSI ID

Autoloader

Behavior

Autoloader

Date/Time

Language

Operations

Enter

Unlock

Left Magazine

Right Magazine

Both Magazine

Clean Drive

Move Cartridge

Unlock

Perform

Inventory

Support

Enter

Run Demo

Wellness Test

Using Cartridge

Force Drive to

Eject Cartridge

HP Service Area

Run

FW Upgrade

Autoloader

Error Log

Figure 16 Menu Tree

NOTE:

Press Cancel atanytimetogobacktothepreviouslevelinthemenutree.

Status/Information

The Status/Information menu provides access to the following autoloader status o ptions:

•

Inventory, page 37

•

Autoloader information, page 38

•

Drive information, page 38

Autoloader administration

Reset Autoloader

Activate

OBDR Mode

•

To access the Status/Information menu:

1. From the Home screen, press Previous or Next until the screen displays Status/Information.

2. Press Previous or Next until the screen displays your selected function. Press Enter to select.

Inventory

This option provides information on which slots have cartridges and which are empty . The second line on the sc

• Full

• Empty

The autoload

• Left magazine

• Right magazine

• Drive

Each location has different information as described below. For the left or right magazine, the screen display may read, Left Magazine,or Right Magazine.

Thesecondlineonthe displayindicates whichslots have acartridge or areempty. Slots in theleft magazine a by either i

Table 10 Display indication deﬁnitions

Component status,page38

Press Enter to select.

reen display will indicate:

er has

the following inventory locations:

re numbered 1-5 and slots in the right magazine a re numbered 6-10. Each slot is represented

number, a D or _. See Table 10 for deﬁnitions.

Character displayed

<n> _

D ! C

For example:

1-_-3-C-5

6-D-8-9-10

To view more details about each slo or Right

Magazine.

Deﬁnition

Slot <n> has cartridge, where <n> is the slot number Slot is empty The cartridge that was in that slot is Media needs attention, often as a result of a damaged or incompatible cartridge Cleaning cartridge, this will only be identiﬁed after the cartridge has been

loaded in the drive at least once Firmware cartridge

The left magazine has data cartridges in slots 1, 3 and 5. Slot 2 is empty and slot 4 has a cleaning cartridge.

The right magazine is full and the c

press Enter when the screen displays either Left Magazine,

now in the drive

artridge from slot 7 is now in the drive

To check inventory, do the following:

1. From the Home screen, press Previo

us or Next

until the screen displays Status/Information.

Press Enter to select.

2. Press Previous or Next until the screen displays Inventory.Press Enter to select.

3. By using Previous or Next,you can

select from the following inventory locations:

•Left magazine

• Right magazine

• Drive

DAT 72x10 1U Tape Autoloader

4. Select Left or Right Magazine. The OCP will display the contents of the lowest numbered slot

in the

magazine. The display will either show Full or Empty.

5. Use Previous or Next to scroll through the remaining 4 slots for the magazine.

Autoloader in

To obtain information about your autoloader, do the following:

1. From the Home screen press Previous or Nextt until the screen displays Status/Information.

2. Press Previous or Next until the screen displays Autoloader Information.Press Enter to

formation

Press Enter to

select. By using Prev

• Autoloader Time

•Firmware rev.

•Product ID

•Serial number

•SCSI ID

•Odometer

Drive information

To obtain drive information, do the following:

1. From the Home screen, press Previous or Next until the screen displays Status/Information.

Press Enter to select.

2. Press Previous or Next until the screen displays Drive Information.Press Enter to select.

3. By using Previous or Next, you can select from the following information screens:

•Serial number

•Drive type

• Firmware revision

•SCSI ID

select.

ious or

Next, you can select from the following information screens:

Compone

To obtain component status, do the following:

1. From th

2. Press Previous or Next until the screen displays Component Status.Press Enter to select.

3. By usin

4. If Wa

status

Home screen, p ress Previous or Next until the screen displays Status/Information.

Press Enter to select.

g Previous or

•Drive activity

• Autoloader status status

•Drive

• Fan status

The seco nd line of the screen will display one of the following:

• Good

• Warning

•Critical

(s)

rning or Critical is displayed, press Enter for more information.

Autoloader administration

Next, you can select from the following information screens:

Conﬁguration

The Conﬁguration menu provides access to the following autoloader conﬁguration options:

•

Setting the language, page 39

•

Changing the dr

•

Setting autoloader behaviors, page 40

• Setting the autoloader date and time, page 41

To access the Conﬁguration menu:

1. From the Home

Press Enter to select.

2. Press Previous or Next until the screen displays your selected function. Press Enter to select.

Setting the language

To change the language in which messages are displayed on the operator control panel, do the following:

1. From the Home screen, press Previous or Next until the screen displays Configuration.

Press Enter to select.

2. Press Previous or Next until the screen displays Set Language.Press Enter to select.

3. The screen will display the current language. Press Previous or Next to display the available

languages. Press Enter to select a speciﬁc language.

SCSI ID, page 39

ive

screen, press Previous or Next until the screen displays Configuration.

Changing

CAUTION:

If you change the SCSI ID, you may also cycle power on the host server and reconﬁgure your backup software before you can use the autoloader.

NOTE:

You ca nnot co nﬁgure theLUNs. Thedrive will always be LUN0 andthe autoloader will alwaysbeLUN

1. If the backup software and host are only detecting the drive, then the HBA may not support LUN scanning or LUN scanning may not be enabled.

To change the drive SCSI address, do the following:

1. From the Home screen, press Previous or Next until the screen displays Configuration.

2. Press Previous or Next until the screen displays Change Drive SCSI ID.Press Enter to

3. The screen will display the current SCSI ID. Press Previous or Next to change the SCSI ID number.

drive SCSI ID

the

Press Enter to select.

select.

Press Enter to select. An example of the screen display is Drive SCSI ID=6.

NOTE:

Do not use SCSI ID 7, which is reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the autoloader is on a dedicated SCSI bus.

DAT 72x10 1U Tape Autoloader

Setting autolo

ader

behaviors

This option all The operating m

the autoloade however, you can also change the modes from the Conﬁguration menu.

Automatic mode

The default setting is Automatic mode. This mode allows the autoloader to switch between Random and Sequential mode depending on the SCSI commands received. The autoloader is in Sequential mode until it

detects certain SCSI commands which put it in to Random mode. You can also conﬁgure the autoloader for Sequential or Random mode. If you do this, it will remain in Sequential or Random mode unless you revert to Automatic, which can be accessed through the Conﬁguration menu.

Random mode

Random modeisusedwhenthere is afullfeaturedorarobotics awarebackupapplication in use. This is

the most common mode of operation. In Random mode, the autoloader will not automatically load cartridges robotics,

Sequential mode

NOTE:

HP strongly recommends that you use backup software that is robotics-aware.

ows the setting of the autoloader mode to Automatic, Sequential or Random.

ode is set based on whether you have automation software controlling cartridges in

r. By default, the autoloader automatically detects the required mode (automatic mode);

into the drive; it waits for commands from the software. Your backup software must support

which may require the additional installation of a autoloader module.

Sequential mode is used when the ba ckup software is NOT robotics-aware or was designed for standalone drives only. In Sequential mode, the autoloader automatically loads and unloads cartridges from the drive. The operator determines a cartridge to load by loading the desired cartridge into the tape driveusing theoperatorcontrol panel.

When a car tridge is full or unloaded for any reason, the autoloader automatically removes the cartridge from the drive, puts it in i ts original slot, then loads the next available higher numb ered slot.

Autoload and Loop

To further d etermine how you want cartridges loaded i nto the autoloader’s tape drive while in Sequential mode, you can set Loop and Autoload options from the autoloader operator control panel.

When Autoload mo d e is on, the library automatically loads the cartridge from the lowest-numbered full slot into the

When Loop mode is on, the original ﬁrst cartridge in the sequence is reloaded after the library has cycled through all available cartridges. If Loop mode is off and the last cartridge has been unloaded, the library stops loading cartridges until you manually load another.

CAUTION:

Use caution when choosing Loop mode as it makes it possible to overwrite data on previously written cartridges.

To set

autoloader mode

Do the following:

tape drive. It then follows standard sequential operation.

Autoloader administration

1. From the Home screen, press Previous or Next until the screen displays Configuration.

Press Enter to select.

2. Press Previous or Next until the screen displays Autoloader Behavior.Press Enter to select.

3. The display shows Autoloader Mode on the ﬁrst line with the current status on the second line

(normally Automatic, which is the default status). Press Enter if you wish to change this.

4. The screen displays Set Autoloader Mode.Press Previous or Next until the second line

displays the required m o d e: Automatic, Sequential,or Random.Press Enter to select the autoloader mode.

If you have selected Sequential mode, you m ay also wish to set Autoload and Loop options.

NOTE:

HP strongly recommends that you use backup software that is robotics-aware, then you will not

need to use Sequential mode.

5. Press Previous or Next until the screen displays either Autoload Mode Disabled or

Autoload Mode

6. The screen will display either Disable Autoload Mode? or Enable Autoload Mode? Press

Previous or Next

required mode.

7. Press Previous or Next until the screen displays either Loop Mode Disabled or Loop Mode

Enabled. To change loop mode, press Enter. The screen will display either Enable Loop Mode? or Disable Loop Mode?

Enabled. To change the autoload mode, press Enter.

to tog gle between enabled and disabled screens. Press Enter to select the

Press Enter to select the loop mode.

Setting the autoloader date and time

This op tion sets the date and time used by the autoloader to record events. To set the date and time, do the following:

1. From the Home screen, press Previous or Next until the screen displays Configuration.

Press Enter to select.

2. Press Previous or Next until the screen displays Set Autoloader Date/Time.Press Enter

select.

3. Press Previous or Next until the screen displays (example) Set Yr/Month/Day 2005 / 07

/21. The second line on the display will display the current date with the ﬁrst number ﬂashing.

4. Press Previous or Next until the ﬂashing number reads correctly. Press Enter. This will move the

cursor to the next character.

5. Repeat Step 4 until all numbers in the date are correct. Press Enter.

6. The screen displays (example) Set Hours / Mins 16: 52 with the ﬁrst number ﬂashing.

NOTE:

The autoloader uses a 24-hour clock. For example 1:00 p.m. is displayed as 13:00.

7. Press Previous or Next until the ﬂashing number reads correctly. Press Enter to move to the next

number. Repeat this step until all numbers in the time are correct. Press Enter.

Opera

tions

The Op

• Unlocking, removing and replacing magazines, page 42

• Cleaning the tape drive,page42

erations menu provides access to the following autoloader operation options:

DAT 72x10 1U Tape Autoloader

•

Moving cartridges within the autoloader, page 43

• Upda ting tape cartridge inventory, page 44

• Resetting the autoloader, page 44

• Activating OBDR mode, page 44

To access the Operations menu:

1. From the Home screen, press Previous or Next until the screen displays Operations. Press

Enter to

2. Press Previous or Next until the screen disp lays your sele cted function. Press Enter to select.

select.

Unlocking, r

These OCP opt To

remove a magazine:

1. From the Home screen, press Previous or Next on the OCP until the screen displays Operations.

2. Press Enter

3. Press Previous or Next until the screen displays either Unlock Left Magazine, Unlock

Right

4. Press Ente

5. The display will read < Left Magazine Unlocked, > Right Magazine Unlocked,or

Both Magazines

6. Pull the re

IMPORTANT

You s hould been a pow as damage t

7. The screen will now display < Insert Left Magazine, > Insert Right Magazine,or

Insert Both

After exchanging cartridges in a magazine, slide the magazine completely into the autoloader. The ma gazine will lock into place once it is correctly installed and the autoloader will inventory the

emoving and replacing magazines

ions letyou gain access to the leftand rightmagazine.

select.

Magazine,or Unlock Both Magazines

select the desired magazine to unlock.

r to

Unlocked.

leased magazine(s) out of the autoloader.

not meet any resistance while removing the magazine. However, if there has

er failure, a cartridge may be not be fully seated in the magazine slot. If it feels

is an obstruction, stop. Do not trytopullthe magazine outbyforce; you may

if ther

autoloader. Contact HP service for further instructions.

Magazines.

magazine.

IMPORTANT:

The autoloader cannot perform any other operation until the magazine is replaced.

Cleaning the tape drive

When the Clean drive LED is on, the tape drive needs to be cleaned. HP also recommends that, for

tative maintenance, the d rive is cleaned once a week. Cle aning times can range from a few

preven

to a few minutes during which time the Ready LED blinks. Use only DDS cleaning cartridges in

secon an HP StorageWorks DAT 72X10 1U autoloader.

Cartridges are available at w

Autoloader administration

ww.hp.com/go/storagemedia.

IMPORTANT:

If the cleaning cartridge is not a valid cleaning cartridge, the LCD screen will display Invalid

Cartridge

IMPORTANT:

If the Clean drive LED, or the M e dia Attention LED (on load or unload) occurs when inserting the same cartridgeafter youhavecleaned the drive,there maybe a problemwiththat cartridge.

Make sure there To clean the tape drive:

1. From the Ho me Screen, press Previous or Next until the screen displays Operations.Press

Enter to

2. Press Previous or Next until the screen displays Clean Drive.Press Enter to select.

3. The screen will display the drive cleaning status. Press Enter to continue.

4. The screen will display Cleaning Tape slot XX, where XX represents ﬂashing blocks. The

operator mus

andthe cartridgewillbeput back into theslotfrom which it originated.

cleaning cartridge in one of the magazines before beginning the cleaning steps.

is a

selec

select the slot where a cleaning cartridge resides.

5. Use Previou

6. When the cor

autoloader is cleaning the drive, Drive Cleaning in progress will be displayed.

7. After the cleaning is complete, the screen will either display Drive Cleaning Complete,or

Drive Cleaning

message explaining the failure. The autoloader will return the cleaning cartridge to the original slot. When the tape drive cleaning is

complete, the Clean drive LED turns off (if previously on).

s or Next

rect location for the cleaning cartridge is displayed, press Enter to select. While the

to display the location of a cleaning cartridge.

Failed. If the cleaning failed, press Enter to display the error code and

Moving cartridges within the autoloader

The Move Cartridge option lets you m ove a cartridge from the tape drive or a tape slot in any magazine to any other location not already holding a cartridge. This option also lets you load and unload tape car tridges to and from the tape drive. To use this command, you must ﬁrst select where you want to move the cartridge from and then indicate where you want to move the cartridge to.

To move a cartridge in the autoloader, do the following:

1. From the Home screen, press Previous or Next until the screen displays Operations.Press

Enter to

2. Press Previous or Next u ntil the screen displays Move Cartridge.Press Enter to select.

3. Use Previous or Next to select from the three possible sources:

• LeftMagazine(slots1-5)

• Right Magazine (slots 6-10)

• Drive

4. When the correct source is displayed, press Enter to select.

5. If the source selected is Left Magazine,use Previous or Next to select theslot(thesame

will apply for the Right Magazine). Only slots with cartridges will be listed. The second line reads Full.

6. Once the correct slot is displayed, press Enter to select.

You have now selected the cartridge you would like to move. The screen will now request the destination for this cartridge.

select.

DAT 72x10 1U Tape Autoloader

1. Use Previous or Next to select from the three possible destinations as follows:

•Right Magazine

•Left Magazine

•Drive

2. When the correct destination is displayed, press Enter to select.

3. If the destination selected is Left Magazine,use Previous or Next to display the slot. Only

empty slots will be listed.

Once the correct slot is displayed, press Enter to select. The autoloader will now move the cartridge from the selected source to the selected destination. While the cartridge is being moved, the screen will display Moving Cartridge. Once the cartridge has been moved, the screen will display either

Move

Complete,or Move Failed.If the move failed, press Enter to display the error code and

message explaining the failure.

Updating tape cartridge inventory

The Perform Inventory option lets you update the inventory status of the autoloader. The autoloader will

slot and drive to determine if cartridges are present or not.

analyze eac

1. From the Home screen, press Previous or Next until the screen displays Operations.Press

Enter to

2. Press Prev

3. While the inventory is in progress, the screen will display Inventory in Progress.

The autoloader will now check the drive and each slot for the presence of a cartridge in order to update the

inventory information.

select.

ious or Next

until the screen displays Perform Inventory.Press Enter to select.

NOTE:

This command is only needed if the inventory in the autoloader is different than the inventory displayed

panel, which would not happen under normal conditions.

the fro

Resetting the autoloader

This o p tion resets the autoloader and the tape drive within the autoloader and forces a new car tridge inventory, clearing any current error condition.

CAUTION:

This option interrupts any current backup or restore operation and will cause the operation to fail. It is primarily used if the autoloader is in an error state.

To reset the autoloader:

1. From the Home screen, press Previous or Next until the screen displays Operations.Press

select.

Enter

2. Press Previous or Next until the screen displays Reboot Autoloader.Press Enter to select.

Activating OBDR mode

HP One-Button Disaster Recovery is a standard feature on all HP StorageWorks DAT autoloaders and tape

drives. However, it can only be used with speciﬁcconﬁgurations and will only recover the server to

which the tape drive is directly connected. To check whether your system (hardware, operating system and backup software) is OBDR-compatible,

please refer to our World Wide Web site w

ww.hp.com/go/c onnect.

Autoloader administration

For more speciﬁc information concerning the beneﬁts of OBDR and the latest new features please refer to our

World Wide Web site w

If your system does not suppor t HP One-Button Disaster Recovery, you can still use your autoloader normally to back up and restore data. However, you must remember to create a separate set of emergency recovery disks for your operating system whenever you change your system conﬁguration.

We recommend that you perform a full b ackup and test disaster recovery immediately after installation. Refer to our connectivity web site ( backup ap plications.

NOTE:

The cartridge in slot 1 of the magazine is always used to restore your operating system to a state where it can run a normal data restore from the most recent backup cartridge in the magazine. The cartridge must be written by a backup application that writes data to cartridge in CD-ROM format. If the cartridge in

this slot is not suitable, the autoloader displays No OBDR Cartridge.

To run OBDR:

1. From the Home screen, press Previous or Next until the screen displays Operations.Press

Enter to

2. Press Previous or Next until the screen displays Activate OBDR Mode .Press Enter to select.

3. The screen displays Power Down Drive and the drive powers down automatically. While OBDR

in progress, the screen displays OBDR Mode... and the Ready activity LED on the autoloader

ﬂashes.

select.

ww.hp.com/go/obdr.

ww.hp.com/go/c onnect) for more information about suitable

NOTE:

Previous and Next are inoperative during OBDR, but you can use Cancel at any point to cancel the operation.

4. Once the operating system has been set up and rebooted, the OBDR Mode... message

disappears. You are now ready to run a normal data restore. Follow the normal process for your restore application.

Remote Disaster Recovery (ProLiant servers only)

The HP Integrated Lights Out (iLO) and Remote Insight Lights-Out Edition (RILOE) technology on ProLiant servers gives the IT Administrator the ability to completely recover a failed server at a remote location without physically traveling to where the ser ver resides.

The on-site non-technical person need only ensure that the OBDR bootable cartridge is in slot 1 of the magazine in the autoloader. After that, the IT Administrator recovers the remotely located failed server from home, ofﬁce or travel location.

Refer to the OBDR web site, w and compatibility.

ww.hp.com/go/obdr, for more information about using this feature

If restore fails

restore fails for any reason, refer to our World Wide Web site (w

If the

bleshooting

trou

information.

ww.hp.com/go/obdr) for detailed

What does HP OBDR do?

Using just the autolo ader and the most recent backup cartridge HP OBDR allows you to recover from the

following types of system disaster:

DAT 72x10 1U Tape Autoloader

• Hard disk failures, as long as the replacement hard disk is the same size or larger than the original

• Hardware failures where the server is replaced by an identical component

• File corruption because of an operating system error

• File corruption because of an application soft ware error

• Viruses that prevent you from booting your system correctly

• User errors that stop you from booting your system correctly

When you run HP One-Button Disaster Recovery, your autoloader goes through the following sequence:

1. It goes into a special disaster recovery mode that enables it to restore your operating system and

2. It returns to normal autoloader mode and restores the data.

Support

The Support menu provides access to the following autoloader support options:

and uses the same interface (for example, replace a SCSI hard disk with another SCSI disk)

reboot. It acts like a bootable CD-ROM. (Your system’s ability to boot from CD-ROM is normally enabled by default. If you have changed this setting, you will need to enable it again. Refer to your system BIOS m a nual for further details.)

•

Updating

•

Running the demonstration,page47

•

Running the Wellness test,page47

•

Forcing

•

Viewing the autoloader error log,page48

To access the Support menu:

1. From th

2. Press Previous or Next until the screen disp lays your sele cted function. Press Enter to select.

drive code, page 46

the drive to eject a cartridge, page 48

eHomescreen, press Previous or Next until the screen displays Support.Press Enter

select.

Updating drive code

CAUTION:

Do not interrupt a ﬁrmware upgrade because this may damage the tape drive.

Using HP Library & Tape Tools

You can download autoloader and drive ﬁrmware using the HP Library & Tape Tools diagnostic utility. This utility may already be installed on your server. If not, download it from w Online help and instructions a re included with HP Library & Tape Tools. The ﬁrmware download procedure i nvolves these simple steps:

ww.hp.com/support/TapeTools.

1. Run the HP Library & Tape Tools utility.

2. If prompted to download new ﬁrmware from the website, select Yes, otherwise, select Get Firmware

from Web under the File menu.

3. Click the desired ﬁrmware revisions for the autoloader that you would like to download ﬁrmware to,

and

then click Download.The ﬁrmware ﬁle is copied into the HP Library & Tape Tools ﬁrmware folder.

4. Close the ﬁrmware window.

5. Select the autoloader in the By Product d evice list tab, and then select the Firmware button. The

latest revision available for the autoloader is automatically selected.

6. Select Start Update to update the ﬁrmware for the autoloader.

Autoloader administration

Using a ﬁrmware upgrade cartridge and the OCP

This option from the Operator Control Panel allows the updating of drive code using a ﬁrmware upgrade cartridge. To use this command, you must ﬁrst select the drive or drives to be upgraded and then select where you want to load the ﬁrmware upgrade car tridge from.

To update the dr

1. Before beginning the ﬁrmware upgrade, load a ﬁrmware upgrade cartridge into any op en slot. If all

slots

are full, you must remove a data cartridge to make room for the ﬁrmware upgrade cartridge.

2. From the Home screen, press Previous or Next until the screen displays Support.Press Enter

select.

3. Press Previous orNext until the screen displays FW Upgrade Using Cartridge.Press Enter

select. The screen displays: Firmware: XXXX (where XXXX is the current drive ﬁrmware

version). Pr

4. Press Previous or Next until the display shows the correct slot location of the ﬁrmware upgrade

cartridge installed in the autoloader. Press Enter to select the correct ﬁrmware cartridge location.

The screen will display Updating Drive FW..., then Updating Loader FW....

NOTE:

You cannot cancel a ﬁrmware upgrade. All control keys are inoperative until the upgrade is complete.

5. When the update is complete, the screen will display either Success Export FW Cartridge ,

or Drive FW Upgrade and

message describing the cause of the failure.

ive code:

ess Enter.

Failed. If the upgrade failed, press Enter to display the error code

6. Remove the ﬁrmware upgrade cartridge from the autoloader by removing the magazine where the

cartridge has been placed.

Running the demonstration

This option runs a demonstration mode of the autoloader. The demonstration continues until the Cancel button is pressed on the operator control panel.

To run the demonstration:

1. From the Home screen, press Previous or Next until the screen displays Support.Press Enter

select.

2. Press Previous or Next until the screen displays Run Demo.Press Enter to select.

3. The screen will now display Running Demo.Press Enter.

4. The screen displays Select Number of Loops.Use Previous or Next to select the required

number of loops or Infinite.Press Enter.

5. While the test is running, the screen will display progress as shown: Running DEMO. The second

line on the display will show the number of loops completed.

NOTE:

To stop the demonstration, press Cancel on the operator control panel.

Running the Wellness test

This option runs a Wellness test to verify the health of the autoloader, where the number of loops to run can

be selected. If a failure occurs during the test, the error code and message can be displayed

describing the cause of the failure.

DAT 72x10 1U Tape Autoloader

To run the Wellness test:

1. From the Home screen, press Previous or Next until the screen displays Support.Press Enter

select.

2. Press Previous or Next until the screen displays Run Wellness test.Press Enter to select.

3. Press Previous or Next until the screen displays Select Number of Loops.Use Previous

or Next to

4. While the test is running, the screen will display progress as shown: Running test . The second

line on the

5. When the test is c omplete, the screen will display either Test Passed,or Test Failed On

Loop

NOTE:

To stop the Wellness test, press the Cancel button.

select 1, 10, 100 or Infinite.Press Enter.

display will show the number of loops completed.

xx. If the test failed, press Enter to display the error and message describing the cause.

Forcing the drive to eject a cartridge

This option attempts to force the tape drive to eject the cartridge and place it into an open slot in the autoloader. Before issuing this command, you should attempt to eject the cartridge by using the backup software and, if that fails, the move command.

NOTE:

This option should only be used as a last resort when all normal methods of unloa ding a cartridge have failed.

To forcethe cartridgetoeject:

1. From the Home screen, press Previous or Next until the screen displays Support.Press Enter

select.

2. Press Previous or Next until the screen displays Force Drive to Eject Cartridge.

Press Enter to select.

3. The screen displays Drive. The second line on the display will state Enter to Eject.Press

Enter to

4. If the car tridge is successfully ejected from the drive, the screen will display the slot location to

which the cartridge was moved.

NOTE:

If the drive has difﬁculty ejecting the cartridge, you should suspect bad or damaged media.

eject the cartridge.

Viewing the autoloader error log

To view the autoloader error log:

1. From the Home screen, press Previous or Next until the screen displays Support.Press Enter

select.

2. Press Previous or Next until the screen displays Autoloader Error Log.Press Enter to

select.

3. The screen displays the most recent error message in the format:

Err <n>: XX XX

Autoloader administration

Enter for text

where:

Err <n>:

indicates the position in the sequence list, 0 being the most recent.

XX XX

shows the error codes. See also “Autoloader error codes”onpage58.

4. Press Enter to display textual information about the error. Press Next to display subsequent

text until the associated tim estamp is displayed:

yyyy-MM-dd hh:mm

where:

yyyy: year MM: month dd: days hh: hours mm: minutes

NOTE:

The timestamp uses a 24-hour clock, where 13:00 = 1 p.m.

5. Press Next to display the next error message and repeat step 4, as appropriate.

DAT 72x10 1U Tape Autoloader

Autoloader administration

5 Troubleshootin g

Using HP Library & Tape Tools to diagnose problems

With HP Library & Tape Tools installed on the host server

• Identify all SCSI devices connected to your system

• View detailed conﬁguration, identiﬁcation, inventory, and drive information for the autoloader

• Easily update autoloader and drive ﬁrmware

• Run advanced diagnostic tests, including connectivity, read/write, media validation, and testing

the

functionality of the autoloader

• View autoloader and drive error logs

• Generate a detailed support ﬁle that can be e-mailed or faxed to your support representative

for analysis

The H P Library & Tape Tools diagnostic provides an intuitive graphical user interface with integrated context-sensitive help. It can be downloaded free of charge from w

ww.hp.com/support/TapeTools.

Installat

Problems e bus conﬁg system. I installa

• SCSI ID: The autoloader uses a single SCSI ID. Depending on other devices attached to the same

• LUN Sca

• SCSI Cabling: Verify that all SCSI cables are securely connected at both ends. Check the length

• Termination: If the autoloader is the only SCSI device — other than the SCSI host adapter —

ion problems

ncountered during the i nstallation of the autoloader are usually caused by improper SCSI

uration, application software conﬁguration errors, or an incorrectly con ﬁgured operating

the application software that you are using is not communicating with the autoloader after

tion, check the following:

SCSI bus and their SCSI IDs, you may need to change the SCSI ID of the autoloader or tape drive before you can use the autoloader. Review the manuals for the other devices on the SCSI bus or your operating system to determine which SCSI IDs are currently in use.

nning:

cs (LUN 1). Therefore the HBA must support LUN scanning and LUN scanning must be

roboti

ed. If the HBA does not support LUN scanning or it is not enabled, only the drive will be

enabl detected.

and

integrity of your SCSI cabling. Check the SCSI connector for bent pins. The length of the

rnal SCSI cabling inside the autoloader is 20 cm (7.87 in.). This length must be included

inte

calculations of cable length.

• For LVD SCSI the maximum length for a single device is 82 feet (25 meters). For multiple

devices, the maximum combined internal/external length is 40 feet (12 meters).

• If you have a combination of LVD and SE devices on the bus, the maximum cable length

reverts to the SE speciﬁcation, which for Ultra devices i s 10 feet (3 m eters) for four or fewer

vices, and 5 feet (1.5 meters) for more than four devices.

on the SC beginning and end of the SCSI bus should be terminated. Refer to the manuals supplied with other devices on the SCSI bus for information on enabling or disabling termination on those devices.

• To terminate the autoloader, locate the terminator in the accessories package and press it

selected SCSI bus, it must be terminated. Likewise, if the autoloader is physically the last

SI device on theSCSIbus,it mustbeterminated. Only thedevices physically locatedatthe

ﬁrmly into either of the two SCSI connectors on the back panel of the autoloader. Secure the terminator by tightening the ﬁnger-screws until snug. The supplied terminator is “dual mode” and

will work on both Low-Voltage Differential (LVD) and Single Ended (SE) SCSI buses.

The autoloader uses two LUNs to control the tape drive (LUN 0) and autoloader

DAT 72x10 1U Tape Autoloader

Check all SCSI and power connections and conﬁrm that the unit is attached to a valid SCSI SE or

LVDS bus.

• Compatibility: Ensure that the autoloader is comp atible with the SCSI host adapter and backup

application you plan to use. For a list of compatible SCSI adapters and application software, check with your SCSI host adapter manufacturer, backup application vendor, or the HP support website at w

ww.hp.com/go/c onnect or www.hp.com/support.

NOTE:

The host bus adapter for the autoloader should be Ultra320 or Ultra160 SCSI. A single-ended SCSI host bus adapter will degrade performance. Also, if there are any SE devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and severely degrade performance.

• SCSI Host Ad apter Installation: Verify that your SCSI host adapter is installed correctly. Refer to

the

manual that came with your SCSI host adapter for installation and troubleshooting instructions. Pay particular attention to any steps describing the settings of various jumpers and/or switches on the

host a dapter, if applicable. Make sure that the host adapter is properly seated in the motherboard slot and the operating system correctly detects the host adapter. Ma ke sure that the

proper d evice driver is installed for the SCSI host adapter.

• Backup Application Installation: Refer to the documentation included with your backup

application for instructions on how to verify proper installation. Some backup software packages require an additional module to com municate with the autoloader robotics.

• Device Driver Installation: Make sure that the proper device driver, if applicable, is installed for

the

autoloader. Contact your support representative for more information.

NOTE:

Many backup applications use their own drivers for the autoloader and drive. Before installing a driver, make sure it will not be in conﬂict with the software.

Troubleshooting table

Table 11 Troubleshooting table

Problem Solution

Power

Autoloader does not power on.

No display messages appear.

Tape Movement

• Check a

Make s

•

has be Make s

•

work Repl

•

Con

•

• Make sure the power cord is connected.

Make sure the power switch is on.

•

Power cycle the autoloader.

•

Download autoloader ﬁrmware.

•

• Contact

power cord connections.

urethe powerswitchonthe frontpanel

en pressed.

ure there is power to the outlet. Try another

ing

outlet. ace the power cord. tact your service representative.

your service representative.

Troubleshooting

Problem Solution

Tape stuck in drive. 1. Power cycle the autoloader, allow it to complete

uck in storage slot.

Tape st

Media

Cleaning or data cartridge incompatible with drive. Make sure you are using data and cleaning

Cannot write to or read from tape.

initialization, which in rare cases can take as long as 10 minutes, and then retry unloading the tape using

Allow the tape drive to complete all operations.

This maytakeaslongasten minutesifyou reset or cycle power on the autoloader while the cartridge is positioned at the physical end of

the media.

Make sure that the backup software is not

reserving the slot or preventing the tape drive from ejecting the cartridge. The backup software needs to cancel the reservation and any hold it has on the tape drive. Temporarily disconnecting the autoloader from the host server and power cycling eliminates the host and its software as aproblem source.

Contact your service representative.

See

ing

“Remov

cartridges that are compatible with the drive and model of your autoloader (see “Backward read compatibility”onpage 32). The autoloader automatically unloads incompatible cartridges, the Media Attention LED ﬂashes, and an exclamation point (!) displays in the inventory display for the indicated slot number. You will need to export the media in order to clear the state. Media that is damaged or put in a very dirty drive may also be marked as incompatible.

• Make sure that the cartridge is write enabled

(move the write-protect switch to the enabled position).

Make sure you have the appropriate data

•

cartridge for your autoloader model. HP recommends DAT 72 cartridges for DAT 72X10 1U

autoloaders.

Make sure that the cartridge has not been exposed

•

harsh environmental or electrical conditions

and Many backup applications do not read or write

•

cartridges that were created using a different backup application. In this case, you may have to perform an erase, format, or label operation on the cartridge.

Make sure you understand any data protection

•

overwrite protection schemes that your backup application may be using, which could prevent you from writing to a given cartridge.

• Clean

“Cleaning the tape drive”onpage42. Retrythe operationwithadifferent, known good

•

cartridge.

the autoloader operator control panel.

stuck cartridges from slots” on page 56.

is not physically damaged in any way.

the tape drive. See

Cleaning

DAT 72x10 1U Tape Autoloader

Problem Solution

Cannot load the cleaning car tridge.

• Make sure you are using a DDS cleaning cartridge.

(See

• Contact

“Cleaning th e tape drive”on page 42.)

your service representative.

Errors Displ

“!” in autoloader operator panel inventory display

There is an error code on the LCD or the error LCD is lit Look up the error code, try to re-

SCSI ID

Changed drive SCSI ID, but the host server does not recognize the new ID.

Autoloader Performance

The a

ayed on Front Panel

utoloader is not efﬁciently backing up data.

Export the cartridge with the "!" and inspect it for damage. If it is damaged or if it has exceeded its

usage life, then discard it. Otherwise, clean the drive and try to use the cartridge again. See “Cleaning the tape drive”onpage42. If thesame cartridge generates the "!" again then discard that cartridge.

See “Operator control panel (OCP) overview” on page 29 for more information.

solve the failure, and power cycle (see “Autoloader error codes” on page 58).

• Make sure that all SCSI devices on the same bus

have unique ID numbers.

•

Reboot the host server.

• If the

•

• Mak

•

• Use

• Do not

•

SCSI bus is narrow (50-pin) only SCSI IDs 0

through 7 are available. Cyclepower on theautoloader.

sure the autoloader and tape drive are

heir own SCSI bus and not daisy-chained

another tape drive or to the hard drive being

cked up.

ke sure the autoloader is connected to a LVDS

CSI bus and there are no SE devices on the

amebus,because this will causethe entire bus

negotiate down to SE speed.

an Ultra160 or Ultra320 SCSI bus and high-quality LVDS cabling with the DAT 72X10 1U

autoloader.

connect the autoloader to a narrow SCSI

bus. Try a new cartridge. A marginal cartridge can

cause performance problems due to bad spots on the tape requiring retries.

Backing up data that compresses poorly or is already compressed will lower performance.

Check the size of the ﬁles. Small ﬁle size can impact performance.

Conﬁrm that the backup application is utilizing block sizes of 32 KB. Refer to the backup application documentation for details.

Make sure the backup server has enough memory and processing power to handle the b andwidth of the backup or restore.

Clean the tape drive. See “Cleaning the tape drive” on page 42 for instructions.

Media Attention LED Issues

Troubleshooting

Problem Solution

Contamination by loose debris. Avoid contamination by ensuring that the autoloader

Non-acclimat

Cartridge is incompatible Use only cartridges that are compatible with the drive

Expired cleaning c artridge

Bad/defec

media

tive/contaminated media

is installed in a clean, contamination-free environment. Cartridges should be stored vertically in their plastic cases. Continue cleaning the tape drive as needed.

A cartridge should be acclimated for at least 24 hours before b stored at a substantially different temperature or level of

humidity than the autoloader.

type.

•

Make sure you are using a DDS cleaning cartridge.

(See “Cleaning the tape drive”onpage42.)

A cleaning cartridge is good for:

DAT 72 tape libraries: 50 cleans

•

If the Medi has

been c each time cartridge should be suspected as being defective, if it is not

an invalid cleaning cartridge.

this occurs, remove the magazine and then

• If

remove t Replac cases, formatted as a Firmware Upgrade Cartridge.

Any cartridge that is suspected of being defective

•

contaminated should NOT be reused in any

drive.

eing used, particularly if it has been

Attention LED is cleared and the drive

leaned, and then immediately re-displays

particular cartridge is reloaded, that

cartridge from the relevant slot.

it with a known good cartridge. In some

acartridge canbewornout or have been

Device Not D etected on SCSI Bus

Various SCSI issues

• Attach device to a LVDS SCSI host adapter/bus.

•

Service and Repair

Returning the autoloader for service or repair

If you need to return or ship an autoloader, it is impor tant that you attempt to reﬁt the shipping lock before shipping. This prevents damage during transportation. See “ Reﬁtting the shipping lock”onpage21.

Check that the HBA supports LUN scanning and this feature is enabled. See “LUN scanning”onpage14.

SCSI cable length exceeded, use shorter cable, or remove other devices from the bus.

Check for a conﬂicting SCSI ID. Device not properly terminated. See

“Installation problems”onpage 51. Powerondevicebeforepowering onthe host

computer. Check that the device has been powered on and

is not

in an error state.

Check the SCSI connectors for bent pins.

DAT 72x10 1U Tape Autoloader

Removing stuck c

artridges from slots

In the event of a remove tape cartridges, do the following:

severe mechanical problem with the autoloader or if circumstances require you to

If the Operator Control Panel is still operational:

1. Move the cartridges from the drive(s) to the magazines using the Move Cartridge command, or

the Forced Drive Eject or “Forcing the drive to eject a cartridge” on page 48.

NOTE:

If a cartridge is stuck in the drive and you cannot remove it as described in “Forcing the drive to eject a cartridge” on p age 48, contact your HP support representative.

2. Use the magazine removal process to release the magazine and remove it from the autoloader. To

use the operator control panel, see “Unlocking, removing and replacing magazines”onpage42. If this processdoesnot work,see “Releasing the magazines m a nually” on page 56.

IMPORTANT:

You should not meet any resistance while removing the magazine. However, if there has been apower failure, acartridge maybenot be fullyseatedinthe magazine slot. Ifitfeels as

if there is an obstruction, stop. Do not trytopullthe magazine outbyforce; you may

damage the autoloader. Contact your HP support representative.

command. See“Moving cartridges within the autoloader” o n page 43,

Releasing the magazines manually

IMPORTANT:

Youmay needasecondpersontohelpremovethe magazine becauseofthe size of theautoloader, particularly if it is rack-mounted.

If you cannot remove the cartridges using the operator control panel, do the following:

1. Unplug the power cord from the autoloader.

2. Find the access holes for the right and left magazines. See Figure 17.

Figure 17 Access holes for the left and right magazine

Number

1 2

Description

Right magazine release Left magazine release

1 2

3. To manually release the magazines, push the end of a straightened paper clip into the access hole

foreachmagazineat the back of theautoloader. Whileholding thepaper clip,haveasecond person attempt to pull the magazine out of the front of the unit. See Figure 18.

Troubleshooting

IMPORTANT:

You should not meet any resistance while removing the magazine. However, if there has been a power failure, a cartridge may be not be fully seated in the magazine slot. If it feels as if there is an obstruction, stop. Do not try to pull the magazine out by force; you may damage the autoloader. Contact your HP support representative.

Figure 18 Releasing the m agazine

Number

1 2

4. If there are additional cartridges still in the autoloader, or if you were unable to manually

remove the magazines and drive, contact HP service for further instructions. See “HP technical support” on page 10.

Description

Push a straightened paper clip into the access hole Pull themagazineout of thefront of theunit

Inability to insert or remove a magazine (also error 8D)

It is possible that a tape is not fully inserted in the magazine but the magazine is still allowed to be loaded in the autoloader. This tape could then come out further and obstruct the robot.

If the magazine inserted was the left magazine

1. Power down the unit.

2. Remove the autoloader from the rack.

3. Tilt it so theleftsideofthe autoloader is facing up.

4. Gently rock the autoloader and listen for the sound of a cartridge coming out of the magazine and

rattling around. If there is no loose cartridge sound, set the autoloader down and contact you

local service representative.

5. If there is a rattling sound, tilt the autoloader so that the front right corner is the lowest point and then

gently set the autoloader down on a horizontal surface

6. Manually release and remove the right magazine.

7. The cartridge should be visible in the opening for the right magazine. Reach in and pull it out.

8. Replace the right magazine.

9. Manually remove the left magazine.

DAT 72x10 1U Tape Autoloader

10. Replace the cartridge in the magazine making sure that it is fully inserted. 1 1. Reinstall the autoloader in the rack.

12. Power on the autoloader.

If themagazineinsertedwas theright magazine

1. Power down the

2. Remove the autoloader from the rack.

3. Tilt it so the right side of the autoloader is facing up.

4. Gently rock the autoloader and listen for the sound of a cartridge com ing out of the magazine and

rattling around. If there is no loose cartridge sound then set the autoloader down and contact you

local servi

5. If thereisarattling sound, tilt theautoloaderso thatthe frontleftcorneristhe lowest pointand then

gently set the autoloader down on a horizontal surface.

6. Manually release and remove the left magazine.

7. The car tridge should be visible in the opening for the left magazine. Reach in and pull it out.

8. Replace the left magazine.

9. Manually remove the right magazine.

10. Replace the cartridge in the magazine making sure that it is fully inserted.

1 1. Reinst

12. Power on the autoloader.

all the autoloader in the rack.

unit.

ce representative.

Autoloader error codes

If an error occurs during operation of the autoloader, the autoloader stops the current operation and displays an error code on the LCD screen. Unless otherwise noted in Table 11 on page 52, try to resolve the

error by cycling power to the autoloader and retrying the last operation. If the error persists, contact

supportpersonnel, see“HP technical support” on page 10.

Example error code

Err 0: Enter for text

where:

• Err <

• The rest of the line shows three codes. The ﬁrst is the main error code; use the list provided below

to code sub

Press Enter to display any additional information about the error. For our example, the following information is displayed:

Mechanical Block

ss Next

Pre

yyyy-MM-dd hh:mm

where:

yyyy

8C 34 12

indicates the position in the sequence list, 0 being the most recent.

n>:

ﬁnd out what the code means, 8C = rotation obstructed. The other two codes are the suberror

34, which provides additional information about the error for service engineers, and

code-speciﬁc information, 12, for factory use.

to display subsequent information until the associated timestamp is displayed:

: year

Troubleshooting

MM: month dd: days hh: hours mm: minutes

NOTE:

Thetimestampusesa24-hourclock,where13:00=1p.m.

Summary of Main Error codes

The following table provides general guidelines about main error codes and steps that you can take to remedy the problem. Using the above example, you would look up 8C in the table to see what action you could take. The table does not include any information about suberror codes, as this is mainly relevant for service engineers.

A more complete description of each error code and possible solution is provided in a separate document (English only), which can be found on the HP StorageWorks CD-ROM supplied with the product or the HP web site, w

Table 12 Main Error codes

ww.hp.com. This document also contains the suberror codes.

Error Codes

82,83, 84, 85,86, 87,88

89, 8A, 8B, 8C, 8D,8E, 8F,90,

91,

92, 93, 94, 95, 96, 97, 98,

99,9A, 9B,9C, 9D,9E, 9F, A0

B0, B1, B2

D1, D2, D3, D4, D5, D6, D7, D8

Description

Parameter settings have failed on one

of the robotic components

There is a problem with one of the robotic components, such as an obstruction or unexpected range of movement

There is a communication error between the library controller and the

robotic controller

Robot stopped due to a released magazine

"Tape in gripper" sensor did not report the expected value.

There is a communication error between the library controller and the

robotic controller

There is a ROM checksum error during ﬁrmware upgrade

Thereisa system,clock,display or

memory error

There is an error on the drive fan, fanmotionhas stopped

Solution

• Power cycle the unit and retry.

• Run the Wellness Test from the

Support menu.

• Reset the unit and retry the

operation.

• Check if the magazine is

completely inserted and retry the

operation.

• Remove and inspect the

magazine involved for a stuck tape.

Run the Wellness Test from th e

•

Support menu.

• Reset the unit and retry the

operation.

• Cycle power on the autoloader

and attempt the operation again.

• Cycle power on the autoloader

and attempt the operation again.

The autoloader reports on the status of the external fan for the drive; it do es not check the fan for the

power supply.

•

Check that the drive fan is operational and not obstructed.

DAT 72x10 1U Tape Autoloader

Error Codes

Description

Internal bus failure

Drive over te

Library controller lost communicationwiththe drive

Drive sled not present

Drive hardware error

Drive load time-out Drive has run into a time-out while

Drive unload time-out Drive has run in into a time-out

mperature condition

Solution

• Cycle power on the autoloader

and

attempt the operation

again.

• Check ambient temperature

conditions to assure they areinlinewithoperating speciﬁcat

Check all f

•

are worki

• Cycle power on the autoloader

and again.

• Cycle power on the autoloader

and again.

• Cycl

and aga

loading a tape.

•

Retry the operation.

while unloading a tape.

Retry the operation.

•

If necessary, attempt the Force Tape Eject process. Inspect the cartridge for defects after unloading.

ions.

ans

to ascertain they

properly.

attempt the operation

power on the autoloader ttempt the operation

in.

Troubleshooting

6 Technical speciﬁcations

Physical HP StorageWorks DAT 72X10 1U autoloader speciﬁcations

Table13DAT 72X101Uautoloaderphysicalspeciﬁcations

Characteristics Product a lone Packaged

Height Width Depth Weight 10.45 kg (23.4 lb.) with empty

53.4 mm (2.1 in.) 204 mm (8 in.)

444.5 mm (17.5 in.) 793 mm (31.2

magazines

in.)

Autoloader operation speciﬁcations

Table 14 Operation speciﬁcations

Characteristic

DAT 72X10 1U autoloader

Maximum storage capacity 10 data cartridges

Maximum data transfer rate Native: 3.2 MB/ s (11.5 GB/hr.)

Drive type Number of slots

Interfac

Speciﬁcat

Native: 360 GB (10 x 36 GB) Compressed: 720 GB (assuming 2:1 compression)

Compressed: 6.4 MB/s (23 GB/hr.) (assuming 2:1 compression)

HP DAT 72 drive 10

Ultra160 or Ultra320 SCSI LVD (or SCSI SE)

588 mm (23.1 in.) 999 mm (39.3

12.61 kg (27.8 lb.)

ion

in.)

DAT 72x10 1U Tape Autoloader

Environmental s

peciﬁcations

Table 15 DAT 72X

10 1U autoloader Environmental Speciﬁcations

Characteristic

Temperature

Operating Non-operating Temperature shock immunity - maximum rate of

change

Miscellaneous

Dust concentration Altitude

Humidity

Operating

Non-operati

Speciﬁcation

5º to 40º C

-30º to 60º C 10º C per hour

less than 200 microgram/cubic meter 3050 meters (1

20% to 80% RH non-condensing 20% to 80% RH non-condensing

0,000 ft.)

Technical speciﬁcations

HP StorageWorks DAT 72x10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Related documentation

Rack stability

HP technical support

Product warranties

HP websites

Features and requirements

SCSI requirements

LUN scanning

Preparing the host

Drivers and Backup Software

Installing drivers on Windows

Installing drivers on UNIX

Installing drivers on IA64

Upgrading backup software

Front panel overview

2Installingthe autoloader

Location criteria

Tabletop requirements

Rack requirements

Unpacking the autoloader

Reﬁtting the shipping lock

Verifying the connection

Operator control panel buttons

LED indicators

Tape cartridges

Cleaning cartridges

Using and maintaining tape cartridges

Labeling tape cartridges

Write-protecting tape cartridges

Backward read compatibility

Magazines

Inserting cartridges in a magazine

4 Auto loader administration

Autoloader home screen

Understanding the menu structure

Status/Information

Inventory

2. Press Previous or Next until the screen displays Autoloader Information.Press Enter to

Drive information

Conﬁguration

Setting the language

Setting the autoloader date and time

Cleaning the tape drive

Moving cartridges within the autoloader

Updating tape cartridge inventory

Resetting the autoloader

Activating OBDR mode

Remote Disaster Recovery (ProLiant servers only)

Support

Updating drive code

Running the demonstration

Running the Wellness test

Forcing the drive to eject a cartridge

Viewing the autoloader error log

5 Troubleshootin g

Using HP Library & Tape Tools to diagnose problems

Troubleshooting table

Service and Repair

Returning the autoloader for service or repair

Inability to insert or remove a magazine (also error 8D)

Autoloader error codes

Summary of Main Error codes