HP STORAGEWORKS DAT 40X6, SURESTORE DAT 24X6, SURESTORE DAT 40, STORAGEWORKS DAT 40 User Manual

home page

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page

before you start

tape drive operation autoloader operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

install

operate

tape drive

operate

autoloader

cartridges

troubleshoot

This is the User's Guide for HP Surestore DAT internal, external and removable (rack-mounted) tape drives and autoloaders. It describes how to use HP Surestore DAT tape drives and autoloaders.

To start, click on one of the above topics or select a topic from the navigation pane on the left. For example, click on specifications for a detailed description of the HP Surestore DAT tape drives and autoloaders.

Use the index of topics page to search for a particular topic.

Use the contact hp page to find out contact details for your nearest Customer Care Center.

notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to the material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this document.

This document contains propriety information which is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of HewlettPackard.

Windows and Windows NT are U.S. registered trademarks of Microsoft Corp.

UNIX is a registered trademark of X/Open Company in the U.S. and other countries.

Adobe and Acrobat are trademarkes of Adobe Systems Incorporated.

revision history

Edition Date Comments

1.0 April 2001 First edition of the HP Surestore DAT user's guide in the new format. Incorporates information from the 1999 guide with update notes.

file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/Ultrium/pdf/document/home.htm [11/15/2001 1:24:52 PM]

index

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics

contact hp

home page before you start tape drive operation autoloader operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

index

contents of this section

a b c d e f g h i j l m

n o p r s t u v w

accessories, ordering See Ordering Information

addresses, customer support See Obtaining Service

AIX (IBM UNIX) See IBM AIX 3.2.5+

altitude, operating limits Choose your drive model from Specifications

amber light See Interpreting the Front Panel Lights for tape drives or Interpreting

the Autoloader Front Panel

America Online See Worldwide Online Services

anti-static protection See Installation Guide

applications, backup See Backup Software Requirements

archive life See Caring for Cartridges

Asia Pacific support numbers See Technical Support for Asia Pacific

AT&T mode See UNIX Glossary

autoloader

cleaning tape heads See Cleaning the Tape Heads front panel lights See Front Panel Controls and Indicators front panel messages See Front Panel Messages random mode See Autoloader Modes of Operation stacker mode See Autoloader Modes of Operation

autoloader option switch See Installation Guide

backup applications See Backup Software Requirements

backup driver software See Backup Software Requirements

backup failure See You Cannot Back Up or Restore

backup software See Backup Software Requirements

compatibility with HP One-Button Disaster Recovery See HP One-

Button Disaster Recovery

compatibility with TapeAlert See Backup Software Requirements problems with See You Cannot Back Up or Restore

backups, scheduling See Choosing a Backup Strategy

backward compatibility See Cartridge Compatibility by Model

Berkeley mode See UNIX Glossary

Bertelsmann See Worldwide Online Services

BIOS See Computer Takes a Long Time to Boot Up

boot up stalls See Computer Boots, Then Halts

boot-up fails See Computer Does Not Boot Up

box contents See Installation Guide

cables available See Ordering Information

cable supplied with drive See Installation Guide

capacity, tape See Cartridge Compatibility by Model

care of cartridges See Caring for Cartridges

cartridges

archive life See Caring for Cartridges available from HP See Ordering Information capacity See Cartridge Compatibility by Model care of See Caring for Cartridges choosing See Choosing Cartridges drive compatibility See Cartridge Compatibility by Model excessive errors See Cleaning the Tape Heads forcing ejection See Forcing Ejection for a Tape Drive or Forcing

Ejection for an Autoloader

jammed See Jammed Cartridge labels See labels, cartridge life See Caring for Cartridges loading cartridges in a drive See Loading and Unloading a Cartridge loading cartridges in a magazine See Loading a Magazine and

Cartridges

ordering See Ordering Information storing See Caring for Cartridges tape life See Caring for Cartridges times used See Caring for Cartridges unloading See Loading and Unloading a Cartridge write-protecting See Write-Protecting Cartridges

certifications Choose your drive model from Specifications

changing SCSI ID See Installation Guide

Clean light See Interpreting the Front Panel Lights or Interpreting the Autoloader

Front Panel Lights

cleaning cartridges See Cleaning the Tape Heads

cleaning tape heads See Cleaning the Tape Heads

cleaning as part of backup routine See Cleaning as Part of Your Routine

Compaq UNIX systems See UNIX Configuration Guide: Compaq Systems

compatibility, backward See Cartridge Compatibility by Model

compression

available on HP tape drives Choose your drive model from

Specifications

definition See UNIX Glossary

CompuServe See Worldwide Online Services

computer problems See Problems with Your Computer

condensation See Caring for Cartridges

configuration switches, UNIX See Installation Guide

contacting HP See Obtaining Service

customer support See Obtaining Technical Support

DAT drive features Choose your drive model from Specifications

DAT cartridges

about See Choosing Cartridges ordering See Ordering Information

data cartridges

about See Choosing Cartridges ordering See Ordering Information

data compression Choose your drive model from Specifications

DDS

formats See Choosing Cartridges formats supported See Cartridge Compatibility by Model tape life See Caring for Cartridges

DDS logos See Choosing Cartridges

default SCSI ID See Installation Guide

device filenames

HP-UX See HP-UX Systems IBM AIX See IBM AIX 3.2.5+ PC UNIX See PC-Based UNIX (SCO)

diagnosing problems See Troubleshooting or Diagnostics

Digital UNIX 4.x See UNIX Configuration Guide: Compaq Systems

disaster recovery See HP One-Button Disaster Recovery

drive

cannot back up or restore See You Cannot Back Up or Restore capacity See Cartridge Compatibility by Model designations Choose your drive model from Specifications does not power up See Tape Drive Does Not Power Up features Choose your drive model from Specifications internal identification number Choose your drive model from

Specifications

lights See Interpreting the Front Panel Lights or Interpreting the

Autoloader Front Panel Lights

maintenance See Cleaning the Tape Heads models Choose your drive model from Specifications power requirements Choose your drive model from Specifications returning for service See Returning your HP SureStore Tape Drive specifications Choose your drive model from Specifications switching on See Switching on the Drive use instructions See Using Your Tape Drive warranty See Warranty

driver software

available online See Worldwide Online Services missing See You Cannot Back Up or Restore

Eject button (autoloader) See Eject Button

Eject button (DAT drives) See Loading and UnloadingTape Drives or Using HP

One-Button Disaster Recovery

ejecting a cartridge See Loading and Unloading a Cartridge

ejection, forced See Forcing Ejection for a Tape Drive or Forcing Ejection for an

Autoloader

electrical requirements Choose your drive model from Specifications

electromagnetic specifications Choose your drive model from Specifications

electrostatic discharge, protection against See Installation Guide

EMC certifications Choose your drive model from Specifications or see the Regulatory Booklet

emergency recovery See HP One-Button Disaster Recovery

environmental specifications Choose your drive model from Specifications

equipment supplied with drive See Installation Guide

error condition signal See Error Condition Signal

error messages (autoloader) See Front Panel Messages

European support numbers See Technical Support for Europe

expired cleaning cartridges See Cleaning the Tape Heads

Express Exchange warranty See Warranty or Returning Your HP SureStore Tape

Drive

fast, wide SCSI See SCSI Configuration

fault condition See Troubleshooting

features of DAT drives Choose your drive model from Specifications

filemarks See UNIX Glossary

flashing light See Interpreting the Front Panel Lights for tape drives or Interpreting

the Autoloader Front Panel

forcing ejection See Forcing Ejection for a Tape Drive or Forcing Ejection for an

Autoloader

Form, Customer Service See Customer Service Form

formats, tape See Choosing Cartridges

frequency of backup See Choosing a Backup Strategy

frequency of cleaning See Cleaning the Tape Heads

frequently asked questions See Frequently Asked Questions

front panel See Interpreting the Front Panel Lights for tape drives or Interpreting

the Autoloader Front Panel

front panel messages (autoloader) See Front Panel Messages

FTP site See Worldwide Online Services

green light See Interpreting the Front Panel Lights for tape drives or Interpreting

the Autoloader Front Panel

hang during boot-up See Computer Boots, Then Halts

hard error See Error Condition Signal

head cleaner, automatic See Cleaning the Tape Heads

head cleaning See Cleaning the Tape Heads

high error rate See Cleaning the Tape Heads

host adapter, SCSI See Checking Installation Prerequisites

HP Instant Support See Diagnostics

HP One-Button Disaster Recovery See HP One-Button Disaster Recovery

HP part numbers See Ordering Information

HP service agreements See Service Agreements

HP-UX See HP-UX Systems

humidity specifications Choose your drive model from Specifications

IBM AIX See IBM AIX 3.2.5+

immediate mode See UNIX Glossary

infinite flush See UNIX Glossary

inserting a cartridge See Loading and Unloading a Cartridge

installation prerequisites See Checking Installation Prerequisites

installing your drive See Installation Guide

Internet sites See Worldwide Online Services

IRIX See Silicon Graphics IRIX

jammed cartridges See Jammed Cartridge

jumpers, SCSI ID See Installation Guide

labels, cartridge

autoloader Labeling Magazines backup tapes See Labeling Cartridges one label only See Caring for Cartridges

LEDs See Interpreting the Front Panel Lights for tape drives or Interpreting the

Autoloader Front Panel

life of DDS tape See Caring for Cartridges

lights See Interpreting the Front Panel Lights for tape drives or Interpreting the

Autoloader Front Panel

Load Cartridge button See Load Cartridge Button

loading cartridges See Loading and Unloading a Cartridge

logo, DDS See Choosing Cartridges

loose connections See Tape Drive Does Not Power Up and You Cannot Back Up

or Restore

LUN (logical unit number) See UNIX Glossary

magazine

ejecting See Ejecting the Magazine labeling See Labeling Cartridges and Magazines loading See Loading a Magazine and Cartridges

Magazine Present light See Magazine Present Light

major and minor numbers, HP-UX See HP-UX Systems

maintenance See Cleaning the Tape Heads

measurements Choose your drive model from Specifications

Media Caution light See Interpreting the Front Panel Lights

messages

autoloader See Front Panel Messages TapeAlert monitoring utility See TapeAlert

model numbers Choose your drive model from Specifications

models, DAT drive Choose your drive model from Specifications

monitoring utility See TapeAlert

mounting rails See rail kits

narrow SCSI See Narrow and Wide, Fast and Ultra SCSI

non-operating limits Choose your drive model from Specifications

non-warranty service See Obtaining Service

North American support numbers See Technical Support for North and South

America

one-button disaster recovery See HP One-Button Disaster Recovery

online services See Worldwide Online Services

on-off switch See Switching on the Drive

operating instructions See Using Your Tape Drive or Using Your Autoloader

operating limits Choose your drive model from Specifications

Operator Attention Required light See Operator Attention Required Light

option switch, autoloader See Installation Guide

ordering parts and accessories See Ordering Information

out-of-warranty service See Obtaining Service

overwrite protection See Write-Protecting Cartridges

part numbers See Ordering Information

parts supplied with drive See Installation Guide

PC-based UNIX See PC-Based UNIX (SCO)

performance specifications Choose your drive model from Specifications

phone numbers See Obtaining Technical Support

physical specifications Choose your drive model from Specifications

power-cycling See Power-Cycling

power requirements Choose your drive model from Specifications

power switch See Switching on the Drive or Switching on the Autoloader

powering up drive See Switching on the Drive or Switching on the Autoloader

power-up failure See Tape Drive Does Not Power Up

prerequisites for installation See Checking Installation Prerequisites

problems

diagnosing See Troubleshooting dirty tape heads See Cleaning the Tape Heads during self-test See If There Are Problems During the Self-Test error condition signal See Error Condition Signal flashing lights See Interpreting the Front Panel Lights for tape drives or

Interpreting the Autoloader Front Panel

frequently asked questions See Frequently Asked Questions with computer See Problems with Your Computer with tape drive See Problems with Your Tape Drive

product numbers See Ordering Information or Identifying which HP SureStore

DAT Product You Have

protection from overwriting See Write-Protecting Cartridges

putting in a cartridge See Loading and Unloading a Cartridge

radio interference certifications Choose your drive model from Specifications or see the "Regulatory Information" booklet

rail kits available See Ordering Information

random mode

cleaning tape heads in See Cleaning the Tape Heads

definition See Autoloader Modes of Operation

regulatory information Choose your drive model from Specifications or see the "Regulatory Information" booklet

removing a cartridge See Loading and Unloading a Cartridge

removable drives

about See Replacing a Removable Drive removing See Replacing a Removable Drive replacing See Replacing a Removable Drive

repairs See Returning your HP Surestore Tape Drive for Service

requirements for installation See Checking Installation Prerequisites

restore, failure See You Cannot Back Up or Restore

returning a drive for service See Returning your HP Surestore Tape Drive

safety certifications Choose your drive model from Specifications or see the "Regulatory Information" booklet

scheduling backups See Choosing a Backup Strategy

SCO UNIX See PC-Based UNIX (SCO)

SCSI

about See What Is SCSI? accessories available See Ordering Information bus configuration See Setting Up the SCSI Bus cables See Ordering Information or SCSI Cables checking configuration See HP Library & Tape Tools connection loose See Tape Drive Does Not Power Up and You

Cannot Back Up or Restore

driver software See You Cannot Back Up or Restore LVD devices See Ultra2 and SE SCSI narrow SCSI See Narrow and Wide, Fast and Ultra SCSI planning the bus See Setting Up the SCSI Bus SE devices See Ultra2 and SE SCSI termination See SCSI Termination ultra SCSI See Narrow and Wide, Fast and Ultra SCSI wide SCSI See Narrow and Wide, Fast and Ultra SCSI

SCSI commands

cleaning tape heads in random mode See Cleaning the Tape Heads

SCSI IDs

about See SCSI ID Numbers changing See Installation Guide for your model

conflicting See

You Cannot Back Up or Restore

default See Installation Guide for your model identifying existing See

Identifying SCSI ID Numbers

planning See Setting Up the SCSI Bus

Select button See Select Button

self-test, autoloader

after installation See Switching on the Autoloader error condition See Operator Attention Required Light problems during See If There Are Problems During the Self-Test

self-test, drive

after installation See Switching on the Drive error condition See Error Condition Signal problems during See If There Are Problems During the Self-Test

service See Obtaining Service

service agreements See Service Agreements

Service Form See Customer Service Form

setting SCSI ID See Installation Guide

shelf life, cartridge See Caring for Cartridges

shipping safely See Returning your HP Surestore Tape Drive

shock survival Choose your drive model from Specifications

Silicon Graphics IRIX See Silicon Graphics IRIX

size of drive Choose your drive model from Specifications

software, backup See Backup Software Requirements

Solaris (Sun) See Sun Systems

specifications Choose your drive model from Specifications

stabilizing temperature See Caring for Cartridges

stacker mode

cleaning tape heads in See Cleaning the Tape Heads definition See Autoloader Modes of Operation

storage capacity See Cartridge Compatibility by Model

storing cartridges See Caring for Cartridges

Sun UNIX systems See Sun Systems

supplies See Ordering Information

support telephone numbers See Obtaining Technical Support

switches, UNIX configuration See Installation Guide

switching on drive See Switching on the Drive or Switching on the Autoloader

Tape Activity light See Interpreting the Front Panel Lights or Interpreting the

Autoloader Front Panel

tape cartridges

about See Choosing Cartridges ordering See Ordering Information

tape format See Choosing Cartridges

tape heads, cleaning See Cleaning the Tape Heads

Tape light See Interpreting the Front Panel Lights or Interpreting the Autoloader

Front Panel

TapeAlert See TapeAlert

tapes See Choosing Cartridges

technical support See Obtaining Technical Support or Customer Service Form

telephone numbers See Obtaining Technical Support

temperature limits Choose your drive model from Specifications

temperature, stabilizing See Caring for Cartridges

termination

problems with See Problems with Your Tape Drive SCSI bus See SCSI Termination

testing your drive See Diagnostics

transfer rate Choose your drive model from Specifications

troubleshooting See Troubleshooting

turning on drive See Switching on the Drive or Switching on the Autoloader

ultra SCSI See Narrow and Wide, Fast and Ultra SCSI

UNIX systems

about See UNIX Configuration Guide Compaq See Compaq Systems Glossary See UNIX Glossary HP-UX See HP-UX Systems IBM AIX See IBM AIX 3.2.5+ PC UNIX See PC-Based UNIX (SCO) SCO UNIX See PC-Based UNIX (SCO) Silicon Graphics See Silicon Graphics IRIX Sun See Sun Systems Verifying installation See Verifying the Installation

Unload button See Loading and Unloading a Cartridge

unloading a cartridge See Loading and Unloading a Cartridge

upgrading firmware See Diagnostics

URL See Worldwide Online Services

US support numbers See Technical Support for North and South America

using the autoloader See Using Your Autoloader

using the drive See Using Your Tape Drive

verifying installation

Microsoft Windows systems See Diagnostics Novell NetWare systems See Diagnostics UNIX systems See Verifying the Installation

vibration limits Choose your drive model from Specifications

voltage requirements Choose your drive model from Specifications

warning signal See Interpreting the Front Panel Lights or Interpreting the

Autoloader Front Panel

warranty See Warranty

warranty service See Obtaining Service

weight of drive Choose your drive model from Specifications

wide SCSI See Narrow and Wide, Fast and Ultra SCSI

World Wide Web site See Worldwide Online Services

worn-out cartridges See Cleaning the Tape Heads

write-protected cartridges, unloading See Write-Protecting Cartridges

write-protection See Write-Protecting Cartridges

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index

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home page

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page

before you start

tape drive operation autoloader operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

install

operate

tape drive

operate

autoloader

cartridges

troubleshoot

This is the User's Guide for HP Surestore DAT internal, external and removable (rack-mounted) tape drives and autoloaders. It describes how to use HP Surestore DAT tape drives and autoloaders.

Use the index of topics page to search for a particular topic.

Use the contact hp page to find out contact details for your nearest Customer Care Center.

notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to the material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Windows and Windows NT are U.S. registered trademarks of Microsoft Corp.

UNIX is a registered trademark of X/Open Company in the U.S. and other countries.

Adobe and Acrobat are trademarkes of Adobe Systems Incorporated.

revision history

Edition Date Comments

1.0 April 2001 First edition of the HP Surestore DAT user's guide in the new format. Incorporates information from the 1999 guide with update notes.

file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/Ultrium/pdf/document/dds/user/reseller/eng/home.htm [11/15/2001 1:24:57 PM]

before you start

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page

before you start

tape drive operation autoloader operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

before you start

contents of this section

pre-installation check list installation how to identify your model computer and backup software requirements

computer systems backup software Windows NT and Novell Netware backup utilities

pre-installation check list

Before you install your HP Surestore DAT drive:

1. Check that your computer meets the requirements for installation.

2. Make a note of the model name, product number, and serial number of your

tape drive and record it on page 2 of the "Getting Started" guide.

3. Collect information about the SCSI configuration of your computer and any other devices attached to it and decide how you are going to configure the drive on the SCSI bus. If you are installing on a Windows NT 4, Windows 2000 or Novell NetWare system, you can use the HP Library & TapeTools

software provided on the HP Surestore Tape CD-ROM to do this. If you are not familiar with how to configure a SCSI bus, you may also want to read the

SCSI configuration information provided in this guide.

4. Select a free bay for an internal or a removable drive or Select a site for an external drive.

installation The "Getting Started" guide provides detailed installation instructions.

Click below for a PDF version of the appropriate guide:

● HP Surestore DAT internal drives: Getting Started guide

● HP Surestore DAT internal autoloaders: Getting Started guide

● HP Surestore DAT external drives: Getting Started guide

● HP Surestore DAT external autoloaders: Getting Started guide

You need a copy of Adobe Acrobat Reader to read the PDF files. If you do not have this software, you can link to Adobe's web site to download a free copy.

how to identify your model

The tape drive or autoloader has its model name on the front panel and its product number and serial number on a label on its base, as shown below.

HP Surestore DAT 24 and DAT 24x6 models also have the DDS-3 logo on the front panel. HP Surestore DAT 40 and DAT 40x6 models have the DDS-4 logo on the front panel.

computer and backup software

The HP Surestore DAT drive has the following hardware and software requirements:

computer systems

If you are installing the tape drive on a UNIX system, refer to the UNIX instructions for further information about the systems supported and installation instructions.

For the latest list of operating systems that support HP Surestore DAT drives, please consult our World Wide Web site (www.hp.com/go/connect).

HP Surestore DAT 24 and DAT 24x6 devices are fast narrow SCSI devices and should be connected to a single-ended (SE) host bus adapter.

HP Surestore DAT 40 and DAT 40x6 devices are ultra wide SCSI devices. For optimum performance the device should be connected to a low voltage differential (LVD) SCSI host adapter. HP Surestore DAT 40 and DAT 40x6 devices may also be connected to SE (single-ended) SCSI host adapters, but cable length will be restricted to the SE rather than the LVD specification. If you would like more information on SCSI specifications and configuring your SCSI bus, read the “SCSI

configuration” topic.

Your computer must have a properly installed and configured SCSI host adapter or a SCSI controller on the motherboard (SCSI-2 or SCSI-3 compliant) with driver software that supports the HP SureStore DAT drive. Connectivity information can be found on our World Wide Web site: //www.hp.com/go/connect. Check the

server documentation for the specification of any built-in SCSI channels. Do not connect to a RAID controller channel; these are for disk drives only. Consult your supplier for further details.

For an internal drive or internal autoloader, you will need:

● A spare 5.25-inch, half-height bay in which to install the drive, or two

adjacent half-height bays for an autoloader. You can install an internal drive into a 3.5-inch, half-height bay; use the special converter kit provided with your tape drive.

● A SCSI ribbon cable with active termination (a terminator block).

The DAT 40i drive and DAT 40x6i autoloaders have a 68-pin wide SCSI connector. If your computer uses narrow SCSI, you will need a cable or adapter that enables you to connect a wide SCSI device (68 pins) into the narrow SCSI bus (50 pins). This can be purchased from your supplier. HP Surestore DAT 24i drives and DAT 24x6i autoloaders have a 50-pin narrow SCSI connector. If your computer uses wide SCSI, you will need a cable or adapter that enables you to connect a narrow SCSI device (50 pins) into the wide SCSI bus (68 pins). This is provided with your tape drive.

● Any special mounting tray or rails required to fix the drive into the empty

bay. Check your 'Getting Started Guide' for details of which mounting hardware is supplied with your tape drive or autoloader.

For external drives and autoloaders, the cable provided with DAT 24, DAT 24x6e, DAT 40e and DAT 40x6e products will attach to a computer with a wide SCSI connector (68 pins). If the cable supplied with your drive is not appropriate for your computer's external SCSI connector, you will need to order a new cable. (See

ordering supplies.)

For removable drives, no SCSI cables are required to plug the drive into an HP Surestore Tape Array 5300. However, cabling and terminators are required to connect the tape array with the SCSI host. Refer to your HP Surestore Tape Array 5300 Getting Started Guide for further details.

backup software

You need backup software that supports the HP Surestore DAT drive. We recommend using a backup application, which provides good memory management and also supports other useful features, such as TapeAlert. HP, Computer Associates, Veritas, Legato and Yosemite all provide suitable products that have been tested with HP Surestore DAT drives. A TapeWare CD-ROM containing backup software by Yosemite Technologies is supplied with your tape drive. For the latest list of backup packages that support HP Surestore DAT drives, please consult our World Wide Web site (www.hp.com/go/connect).

Details of how to best optimize your tape drive to achieve the maximum performance with your chosen backup application can be obtained from our World Wide Web Site (www.hp.com/support/dat).

Suitable backup applications will include driver software that establishes the interface between the tape drive and the software. Applications usually recognize tape drives by their manufacturers' ID string rather than their model number, so check the table below for the appropriate reference.

Drive Model ID String

HP Surestore DAT 24 HP C1537A HP Surestore DAT 24x6 HP C1557A HP Surestore DAT 40

HP C5683A

HP Surestore DAT 40x6 HP C5713A

Windows NT and Novell NetWare backup utilities

If you have Windows NT installed, it contains a built-in backup utility. Similarly, you can use the SBACKUP utility provided with Novell NetWare. However, as neither of these utilities supports HP One-Button Disaster Recovery and other advanced capabilities for backup and restore, you may prefer to use the free backup software provided on the Yosemite TapeWare CD-ROM. This software provides full support for HP One-Button Disaster Recovery.

Before you can use the tape drive with these utilities, you must install the appropriate driver. Install the tape drive hardware before installing the driver. Drivers for Windows NT 3.51 and 4.0 and Novell NetWare 3.12, 4.10, and 4.11 are supplied on this HP Surestore Tape CD-ROM. Select the "Software" option on the Welcome page to install the drivers for Windows Backup or NetWare SBACKUP or you can follow the instructions for installing drivers provided in your operating system documentation.

For detailed information about drivers, refer to the appropriate README file in the DRIVERS directory on this CD. There is a separate sub-directory for each operating system.

You can also find frequently asked questions in the installing drivers topic.

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operation

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start

tape drive operation

the front panel lights loading & unloading replacing a removable drive backup strategy

autoloader operation cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

tape drive operation

contents of this section

switching on the drive if you have problems during self-

test

related topics

interpreting the front panel lights loading and unloading cartridges replacing a removable drive backup strategy

switching on the drive

Internal drives are powered on when you switch on your computer.

Removable drives are powered on when you switch on your tape array and

computer.

External drives

Switch on external drives using the power switch on the rear panel, and then switch on the computer.

if you have problems during self-test If the Tape light goes off but the Media Caution light shows steady amber at the

end of the self-test, this indicates a fault condition:

If you have just installed the drive, check the installation for loose connections and repeat the self-test. Try the troubleshooting procedures or run HP Library & Tape Tools

to determine what the problem is. If the fault condition persists, call for assistance.

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front panel lights

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation

the front panel lights

loading & unloading replacing a removable drive backup strategy

autoloader operation cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

the front panel lights

contents of this section

front panel lights

tape ready signal tape loading signal tape activity signal media caution signal error condition signal OBDR mode signal

front panel lights

The front panel of your HP Surestore DAT drive has two lights (LEDs), Tape and Clean, that indicate the status of the tape drive as described below.

Tape ready signal

Tape On, steady Clean Off

The cartridge is loaded and the drive is ready.

Tape loading signal

Tape On, flashing slowly Clean Off

The cartridge is loading or unloading, or self-test is in progress.

Tape activity signal

Tape On, flashing rapidly Clean Off

The cartridge is loaded, activity is occurring.

Media caution signal

Tape Off, or flashing rapidly Clean On, flashing slowly

If the media caution signal is displayed:

● Wait for the current operation to finish, then insert a different tape and repeat

the operation that was being performed.

● If the media caution signal does not show this time, it indicates that the

original cartridge was nearing the end of its useful life. Copy any data you want to keep from the original tape onto a new tape if possible, then discard the old tape.

● If the media caution signal appears again with the second tape, the tape

heads need cleaning.

● If the media caution signal appears after using a cleaning cartridge, the

cleaning cartridge has probably expired and should be discarded.

Error condition signal

Tape

Off

Clean On, steady

HP Surestore DAT drives perform a comprehensive self-test during powerup. If a hard error causes the self-test to fail, the clean light changes to steady amber. Run HP Library & Tape Tools to help diagnose the problem.

OBDR mode signal

Tape

On, flashing slowly

Clean On, flashing slowly, alternating

with Tape LED

The tape drive is in disaster recovery mode, restoring the operating system.

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loading and unloading

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation

the front panel lights

loading & unloading

replacing a removable drive backup strategy

autoloader operation cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

loading and unloading tape drives

contents of this section

to load a cartridge

internal drives external drives removable drives

to unload a cartridge

internal drives external drives removable drives

emergency unload

related topics

cartridge care labeling and write-protecting

cartridges replacing a removable drive

to load a cartridge

internal drives Use the correct format HP DDS cartridge with your drive.

HP Surestore DAT drives are configured to detect DDS cartridges. Any cartridge that is not DDS will be treated as write-protected. This means you will only be able to read a non-DDS cartridge, not write to it.

hp surestore DAT 24i

hp surestore DAT 40i

1. HP Surestore DAT 24i drives

These drives do not have a cartridge door. Just Insert the cartridge into the slot in front of the drive with the label uppermost.

HP Surestore DAT 40i drives

Slide the cartridge up under the lip of the cartridge door and insert it into the slot with the label uppermost.

2. Apply gentle pressure on the rear of the cartridge until the drive takes the cartridge and loads it.

Do not try to force the cartridge if it does not load properly. The drive will eject the cartridge after about 10 seconds so you can load it again.

When you insert a cartridge, the drive performs a short load sequence. This takes about 5 seconds, during which the Tape light flashes green. When the load sequence is finished, the Tape light shows steady green.

external drives Use the correct format HP DDS cartridge with your drive.

hp surestore DAT 24e

hp surestore DAT 40e

1. HP Surestore DAT 24e drives

These drives do not have a cartridge door. Just Insert the cartridge into the slot in front of the drive with the label uppermost.

HP Surestore DAT 40e drives

Slide the cartridge up under the lip of the cartridge door and insert it into the slot with the label uppermost.

2. Apply gentle pressure on the rear of the cartridge until the drive takes the cartridge and loads it.

Do not try to force the cartridge if it does not load properly. The drive will eject the cartridge after about 10 seconds so you can load it again.

removable drives Use the correct format HP DDS cartridge with your drive.

hp surestore DAT 24m

hp surestore DAT 40m

1. HP Surestore DAT 24i drives

These drives do not have a cartridge door. Just Insert the cartridge into the slot in front of the drive with the label uppermost.

HP Surestore DAT 40i drives

Slide the cartridge up under the lip of the cartridge door and insert it into the slot with the label uppermost.

2. Apply gentle pressure on the rear of the cartridge until the drive takes the cartridge and loads it.

Do not try to force the cartridge if it does not load properly. The drive will eject the cartridge after about 10 seconds so you can load it again.

to unload a cartridge

internal drives

hp surestore DAT 24i

hp surestore DAT 40i

1. Press the Eject button on the front panel. During the unload sequence the Tape light flashes green. The drive completes any task it is currently performing, winds the tape to the beginning and ejects the cartridge. The sequence can take up to 25 seconds for a write-enabled cartridge and 10 seconds for a write-protected cartridge. The sequence may take longer if the tape needs to be rewound first.

2. Remove the cartridge and store it in its plastic case.

external drives

hp surestore DAT 24e

hp surestore DAT 40e

2. Remove the cartridge and store it in its plastic case.

removable drives

hp surestore DAT 24m

hp surestore DAT 40m

2. Remove the cartridge and store it in its plastic case.

emergency unload

If you press the Eject button when the drive is busy, the drive may take some time to respond because it will finish the task it is performing first. This ensures that no data is lost. On rare occasions, however, a system or software fault may cause the tape drive not to respond to an Unload request. In this situation, you can force ejection.

There are two ways of doing this:

Press the Eject button three times within 5 minutes. Hold the Eject button down for at least 15 seconds.

Following either of these actions, the drive waits until 35 seconds have passed from the time of the first press, to give the normal eject procedure a chance to proceed. After this period, it immediately releases the tape and ejects the cartridge, regardless of what operation it was performing. The drive is then reset as though you had turned the power off and then on again.

Caution: You may lose data if you force ejection of a cartridge. The tape may also

become unreadable because an EOD (End of Data) mark may not be properly written.

file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/Ultrium/pdf/document/dds/user/reseller/eng/load.htm [11/15/2001 1:25:01 PM]

removable drives

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation

the front panel lights loading & unloading

replacing a removable drive

backup strategy

autoloader operation cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

replacing a removable drive

contents of this section

overview removing a drive replacing a drive

overview

HP Surestore DAT removable drives can be removed and replaced without powering down the tape array, providing they are not on the same SCSI bus.

If all drives in the tape array are powered up when the system is turned on, the host will be aware of those drives. You can remove any of those drives and replace it with another drive.

If a drive is not powered up or you place a drive in an empty slot after the system has been powered up, the system will have to be reset before the host will recognize the drive.

Removable drives allow modules to be replaced while powered up as long as no data is being transmitted from the system to the module or to any other module daisy-chained on the same SCSI bus (off-line hot-swap). The SCSI IDs are controlled by the tape array, not by the drives themselves, so if you remove a drive and replace it with another the ID will not change.

If your system is running HPUX, you should be aware of the following when removing a drive:

● In Berkeley mode, the tape position will remain unchanged by a device

close operation

● In AT&T mode, a device close operation will cause the tape to be

repositioned just after the next tape filemark (the start of the next file).

removing a drive

1. Pull the extraction lever of the drive that you want to replace so that it is in the out position.

2. Using the extraction lever, pull the drive carefully and firmly out of the tape array.

replacing a drive

1. Ensure that the extractor lever on the drive is in the out position, as shown in the picture.

2. Lift the drive carefully.

3. Align the rear of the drive with the guides on the side of the HP Surestore Tape Array 5300.

4. Slide the drive along the guides until the connectors on the back mate with the connectors at the back of the enclosure.

5. Push the extractor lever in until it locks the drive in position.

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choosing a backup strategy

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation

the front panel lights loading & unloading replacing a removable drive

backup strategy

autoloader operation cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies

installing drivers

choosing a backup strategy

contents of this section

choice of strategy the ten-tape cycle method cleaning as part of your routine

extending your backup strategy

related topics

tape drive operation autoloader operation

choice of strategy

How you organize backup depends very much on how frequently the data changes, how extensive these changes are, and how valuable you consider the information. What is essential is that you follow a routine, so that backup is regular and trouble-free.

There are many systematic methods for backing up data on a regular basis. The ten-tape cycle method recommended in this section is very simple to implement. It also maintains several historical copies of the data so that even if one copy is lost you have a high probability of recovering your lost data.

To ensure longevity of your tapes, it is important to follow the tape usage and storage recommendations outlined in Caring for Cartridges. If you follow the

backup method described in this section, you should renew your tapes each year. (Since no one tape should be used more than 100 times, annual renewal allows for a number of restores in addition to backups.)

the ten-tape cycle method The ten-tape cycle method uses a systematic approach to ensure data security. It

involves maintaining a daily, weekly and monthly backup. Every three months the monthly tapes are recycled.

The advantages of this method are:

● Simplicity: It is very easy to recover data.

● Ease of Access: Data backed up any time over the preceding two months

can be easily found and restored.

number of tapes needed

If all the data you wish to back up in a single session will fit onto a single tape, ten tapes are needed, plus any additional tapes you may require for archival storage or file transfers.

If you require more than one tape per backup, you will need ten sets of tapes, where a "set" is the smallest number of tapes that will hold a full backup.

Before making a backup, label the ten tapes as follows:

Monday Friday 1 Month 1

Tuesday Friday 2 Month 2

Wednesday Friday 3 Month 3

Thursday

In addition, record on the label the date when you first started using the tape, the name of the system you are backing up, and the backup software used. If you need more than one tape to perform a full daily backup, also record the tape number (such as "Tape 1 of 2").

A sample label is shown below.

method

1. At the end of each Monday, Tuesday, Wednesday and Thursday, perform a full backup to the tape labeled for that day.

2. At the end of the first, second and third Fridays of the month, perform a full backup to the tape labeled for that day.

3. At the end of fourth Friday of the month, back up to the tape labeled for that month.

4. At the end of the fourth month, recycle the monthly tapes; that is, back up to the tape labeled "Month 1."

For additional security, place each of the Friday and monthly tapes in a fire-proof safe or store them off-site.

cleaning as part of your routine

Cleaning the drive's tape heads regularly should be an important part of your data security program. Build a cleaning cycle into your backup regime, so that it is not ignored. Use the recommendations in Cleaning the Tape Heads as a guide for

how often to schedule head cleaning.

extending your backup strategy You can extend the ten-tape backup routine in several ways:

● Use more monthly tapes. Twelve monthly tapes would give a backup

horizon of a whole year.

● Build in another more infrequent cycle. For example, you could have a set

of quarterly tapes used for a full backup on the last working day of each quarter. These could then be archived indefinitely.

file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/Ultrium/pdf/document/dds/user/reseller/eng/strategy.htm [11/15/2001 1:25:04 PM]

operation-autoloaders

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation

autoloader operation

the front panel lights front panel messages loading & unloading modes of operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

autoloader operation

contents of this section

switching on the autoloader if you have problems during self-

test power-cycling

related topics

interpreting the front panel lights loading and unloading autoloaders cartridges

localizing language display (DAT 40x6 only)

autoloader modes of operation

switching on the autoloader

External autoloaders: Switch on the autoloader using the power switch on the rear panel by pressing the side with the I symbol down, and then switch on the computer.

Internal autoloaders are powered on when you switch on your computer.

Wait for the autoloader to complete its self-test routine, during which the front panel lights flash and the display shows the message Self Test. The HP SureStore DAT 40x6 autoloader alternates this display with its serial number.

After a successful self-test, the lights stop go out and the autoloader displays the message Insert Mag if there is no magazine loaded. If there is a magazine loaded, the message will say Mag Loaded and the green Magazine Present light (top) will be lit steadily.

if you have problems during self-test

If the Operator Attention Required light (bottom) shows steady amber at the end of the self-test, this indicates a fault condition:

● If you have just installed the

drive, check the installation for loose connections and repeat the self-test.

● Try the troubleshooting

procedures or run HP Library &

Tape Tools to determine what the problem is.

● If the fault condition persists,

write down the message displayed on the front panel and call for service.

power-cycling To ensure reliable operation, do not switch off power to the autoloader while it is

reading, writing, fast-searching, loading or unloading.

If the cartridge has just been unloaded from the drive (but has not been returned to the magazine) when the autoloader is switched off, the cartridge will be taken into the drive and threaded when the drive is next powered up.

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autoloader front panel

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation autoloader operation

the front panel lights

front panel messages loading & unloading modes of operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

front panel lights

contents of this section

front panel controls and indicators

LCD display magazine present light tape activity light OAR light

what to do if operator

attention is required select button load cartridge button eject button

related topics

front panel messages autoloader operation modes of operation

front panel controls and indicators

The front panel of your HP Surestore DAT autoloader has a LCD display panel, three lights (LEDs), and three buttons as described below.

LCD display

The LCD display shows status information about the autoloader in each of its five regions. Note that this exact display can never occur; all sections are showing at the same time so that you can see where they are.

1. The ten-character dot matrix display provides information on the autoloader's operating status and potential error conditions. See Front

Panel Messages for details of messages that can be displayed here.

2. The large numeral shows the number of the cartridge currently loaded in the drive or the cartridge that you have selected by pressing the Select button repeatedly.

3. "DC" is displayed when data compression is being used for writing. "WP" is displayed when the cartridge is write-protected.

4. The six numbered boxes on the right of the display are individually lit to show which magazine slots contain cartridges.

5. The display at the bottom of the display shows how much tape has been used in the current partition. The more lines shown, the more tape has been used. When all the lines show, the partition is full.

magazine present light (top)

This green light indicates the state of the magazine:

● On indicates that a magazine is

loaded.

● Flashing indicates that a

magazine is in the process of being loaded, checked, or ejected.

● Off indicates that no magazine is

in the autoloader.

tape activity light (middle)

This green light indicates the activity of the autoloader's internal tape drive:

● On indicates that a cartridge is

present in the drive.

● Fast flashing indicates that the

data is being read or written.

● Slow flashing indicates that a

cartridge is being loaded or unloaded.

● Off indicates that there is no

cartridge in the drive.

OAR light (bottom)

The Operator Attention Required amber light indicates warning conditions:

● On indicates that a serious

hardware error has occurred.

● Fast flashing (four times per

second) indicates that a firmware upgrade is taking place.

● Medium flashing (twice per

second) indicates that the tape cartridge or tape head needs attention.

● Slow flashing indicates some

other error condition, see below.

what to do if operator attention is required The following guidelines suggest what to do, if the OAR warning light sequence

requires operator attention:

● On indicates that a serious hardware error has occurred. ❍ If you have just installed the drive, check the installation for loose

connections and repeat the self-test.

❍ Try the troubleshooting procedures or run HP Library & Tape Tools

to determine what the problem is.

❍ If the fault condition persists, write down the message displayed on

the front panel and call for service.

● Medium flashing (twice per second) indicates one of the following

conditions:

❍ The tape cartridge is wearing out and should be replaced. The

"Worn Media" message will be displayed in this case. Copy any data you wish to keep onto a new cartridge and discard the old cartridge or

❍ The tape heads need cleaning. The "Clean Me" message will be

displayed in this case. The HP Surestore DAT 40x6 autoloader also displays the URL for our World Wide Web Support page. See

Cleaning the Tape Heads for further information.

● Slow flashing indicates one of the following conditions: ❍ The front panel door is open when it should not be. The "Close

Door" message will be displayed in this case.

❍ There is a cartridge in the tape drive, but no magazine is present.

The "Stray Tape" message will be displayed in this case. Load an empty magazine to retrieve the cartridge.

❍ A hard fault condition has occurred. The message displayed will give

information about the type of error. Look up the message in Front

Panel Messages to determine what to do.

select button

The Select button allows you to select any of the cartridges in the magazine for loading. If you press the button repeatedly, the number on the left of the front panel display cycles through the cartridges available in the magazine.

load cartridge button

Press the Load Cartridge button to load the selected cartridge from the magazine into the drive and then put the autoloader into stacker mode. In stacker mode, the loaded cartridge is used first; when it is full, or the host computer sends an UNLOAD command, the autoloader replaces it with the cartridge from the next highest numbered slot in the magazine. See

Autoloader Modes of Operation for more information on

stacker mode.

eject button

Press the Eject button to start the unload process. The drive unloads any cartridge that is currently loaded, and the changer mechanism returns the cartridge to the magazine. The magazine is then ejected.

You can also use the Eject button to force an ejection in an emergency. See Forcing Ejection for more

information on when and why you might do this.

Note: The host computer can disable the Eject button by issuing a SCSI PREVENT MEDIA REMOVAL command.

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front panel messages

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation autoloader operation

front panel lights

front panel messages

loading & unloading modes of operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

front panel messages

contents of this section

front panel messages status messages error messages information messages hp surestore DAT 40x6 and

language selection hp surestore DAT 40x6 number

codes message codes

related topics

front panel controls and indicators autoloader operation

modes of operation

front panel messages The messages that can be displayed on the front panel can be divided into three

categories:

● Normal autoloader operating status messages

● Error messages

● Information messages

These types are described below. All the messages are listed in alphabetical order below. The type of message is indicated by the letter S (Status), E (Error) or I (Informational) in the Type column.

Note: the HP Surestore DAT 40x6 autoloader also displays the URL of our World Wide Web Support page with certain messages.

status messages

The status messages that appear on the front panel inform you of activity in five areas:

● The self-test

● Magazine activity -- if the magazine is being checked or ejected

● Cartridge activity -- if a cartridge is being loaded or unloaded, or if the

heads are being cleaned

● Tape activity -- reading, writing, searching, rewinding and so on

● Firmware upgrading

error messages

The front panel display can display a range of error messages relating to the autoloader's operation. If a fault has been detected with the mechanism, or loss of data may result, the error message may be accompanied by the Operator Attention Required light being on or flashing. This is indicated in the OAR column in the alphabetical list of messages below. Where possible, actions you can take to recover from the error are also given.

information messages

Information messages are displayed when power is applied to the autoloader. They indicate its identity, SCSI ID and configuration. They also tell you when you have pressed the front panel buttons to confirm that the autoloader has recognized the action.

hp surestore DAT 40x6 and language selection

HP Surestore DAT 40x6 models allow you to localize the LED display so that messages are displayed in the desired language.

1. Switch on the autoloader and hold down the Select button on the front panel for five seconds to access the Language? feature.

2. Press the Select button to scroll through the available languages. The selected language is displayed in the LCD display. If you select Numeric, messages will be displayed as numerical codes, which are defined

below.

3. Press the Load button to store the selected language and exit the language selection utility.

To exit the language selection facility without selecting a language, press the Enter button. If the Select button is not pressed for two minutes, the drive will automatically exit the language selection facility without selecting a language.

hp surestore DAT 40x6 and number codes

The HP SureStore DAT 40x6 autoloader has a language selection feature, which allows you to localize the display for French, German, Spanish, Portuguese or Japanese. If your language is not supported, you can select a Numerical code instead and refer to the Messages section below for an explanation of the code. The messages are in alphabetical order, but you can jump directly to the required message by selecting the number from the following list:

0000 1001 2001 3001 4000 8000

1002 2002 3002 4001 8001 1003 2003 3003 4002 8002 1004 2006 3004 4003 8003 1006 2007 3005

8004

1007 2008

8006

1008 2009

8007

1009 2010

8008

1010

8009

1011

8010

1012

8012

1013

8013

1014

8014

1015

8015

1016

8016

1017

8017

1018

8018

1019

8019

1021

8020

1022

8021

1023

8022

1024

8023 8024 8025 8026 8027

message codes

The following abbreviations are used in the message listing below:

Type Column OAR Column

E Error message O OAR light is on

I Information message F OAR light is flashing

S Status message

The following list gives the messages that can be shown on the front panel display in alphabetical order. Some of these messages only appear on HP Surestore DAT 40x6 autoloaders.

Number Message Type OAR Meaning

1019

At BOD

E O

A SPACE command encountered BOD (Beginning of Data) unexpectedly. The tape is now positioned at BOD.

1018

At EOD

E O

A READ or SPACE command encountered the EOD (End of Data) area unexpectedly. The tape is now positioned at EOD.

8014

Bad Media

E F

A READ or SPACE command has failed because the tape cartridge is not in DDS format.

Action: Unload the cartridge and use a DDS-certified (Media Recognition System) cartridge. See Choosing

Cartridges.

8021

Cannot Write NonMRS Tape

E F

A WRITE, WRITE FILEMARK or ERASE command has been attempted on a non-Media Recognition System cartridge.

Action: Remove the cartridge and replace with a Media Recognition System cartridge. See Choosing

Cartridges.

8009

Clean Fail: Check Cleaning Tape

E F

Cleaning failed, possibly due to an expired cleaning tape.

Action: Use a new cleaning cartridge.

2001

Clean Me

E F

A high error rate has been detected reading or writing.

Action: Insert a cleaning cartridge to clean the tape heads, ensuring that the tape in the cleaning cartridge has not been used up. See Cleaning the

Tape Heads.

1008

Cleaning

A cleaning cartridge has been loaded into the drive mechanism.

Config: xxy

This message is displayed for two seconds during the power-up sequence following the SCSI ID. "xx" is the hex value of the configuration switch setting on the underside of the autoloader. "y" is the autoloader option switch value set on the rear panel of the autoloader.

2006

Close Door

E F

The front panel door is open. Any autoloader motion will be delayed.

Action: This is probably caused by a magazine that is partly inserted through the door. Push the magazine fully into the drive or remove it.

8002

Drive Comms Error

E O

The drive has stopped communicating with the changer mechanism.

Action: Call for service.

8001

Drive Fault

The drive has detected an internal error.

8004

Eject Fail

E F

An eject command has failed, either after you pressed the Eject button or after a host command.

Action: Try forcing ejection.

2010

Eject Mag

The Eject button has been pressed.

1015

Erase

The drive is erasing data from the tape.

8000

Error X

E F

The mechanism has jammed. The number X identifies the reason for the jam.

Action: Press the Eject button to attempt to recover the cartridge and magazine. If the problem persists, note the value of X and

call for service.

4003

ERROR: No tape in slot 1

There is no tape in slot 1. HP OBDR requires a tape in slot 1 from which it can boot.

4001

ERROR: Unable to boot from tape

The system cannot boot off the loaded tape.

1023

ForceEject

A forced ejection is in progress (see

Forcing Ejection).

1014

Format

A SCSI command for generating a oneor two-partition tape is being executed, or the drive is changing the size of the partitions on an existing two-partition tape.

FRU 1 Dead

E O

The controller board for the drive mechanism in the autoloader has failed its self-test.

Action: Call for service.

FRU 2 Dead

E O

The drive mechanism has failed its selftest

Action: Call for service.

3002

FW Check

Firmware upgrade data is being checked for compatibility.

8024

FW Data Err

E F

The autoloader has failed to upgrade the firmware because the new firmware is corrupt.

Action: Obtain a good copy of the firmware upgrade.

3003

FW Program

The drive is being upgraded with the new firmware.

3005

FW Tape

The tape loaded is a firmware upgrade tape.

3001

FW Upgrade

Firmware upgrade data is being read from a cartridge.

8025

FW Read Fail

E F

A firmware upgrade failed because of an error in reading data from the cartridge.

Action: Try again. If it still fails, call for

service.

8027

FW Tape Write Protected

E F

A firmware upgrade failed because the cartridge is write-protected.

Action: Change the write-protect switch on the cartridge and try again.

8026

FW Write Fail

E F

A firmware upgrade failed because of an error in writing a modified upgrade count to the tape.

Action: Try again. If it still fails, call for

service.

Illegal FW

E F

The autoloader has failed to upgrade the drive firmware because the new firmware is incompatible.

Action: Obtain a correct version of the firmware upgrade.

Illegal HW

E F

The autoloader has failed to upgrade the drive firmware because the new firmware is for incompatible hardware.

Action: Obtain a correct version of the firmware upgrade.

2002

Insert Mag

The autoloader is waiting for you to insert a magazine.

8003

Load Fail: Try New Tape

E F

A load command has failed, or a load or change partitions command has failed to read the system area of the tape, which stores information about tape usage.

Action: Use a new cartridge.

8007

Load Fail: Press Eject

E F

A load command has failed, or a load or change partitions command has failed to read the system area of the tape, which stores information about tape usage.

Action: Press the Eject button.

1021

Load Lock

Manual loading is locked (Media Removal Prevented).

2009

Load Tape

This is displayed when you press the Load Cartridge button.

1003

Either a cartridge is being moved from the magazine and placed into the drive mechanism, or the drive is loading a cartridge.

1016

Locate

The drive is moving the tape to a point specified by the host.

1002

Mag Check

The autoloader is examining the magazine to determine which slots are occupied.

1001

Mag Eject

The autoloader is ejecting the magazine.

1006

Mag Loaded

A magazine is present in the autoloader, and the magazine check has been carried out.

8005

Media Removal Prevented

E O

An eject command has been attempted after a SCSI PREVENT MEDIUM REMOVAL command has been sent by the host.

Action: Try again when the media removal prevention has been removed. This can be achieved by the host sending a SCSI ALLOW MEDIUM REMOVAL command, or by resetting or power-cycling the autoloader.

3004

New FW!!!!

The firmware upgrade process has been successfully completed.

8016

No EODmark

E F

The drive is trying to read what appears to be a blank cartridge (one with no DDS-format End of Data pattern). This is probably a result of power failure while writing.

4000

OBDR Mode

I/S F

The drive has switched to HP OneButton Disaster Recovery mode and is restoring the operating system.

1017

Partition

The drive is switching to the other partition on a two-partition tape.

8017

Partition 1 too large

E O

A command to format the tape has failed because the requested size for partition 1 is too large.

Action: Try again with a smaller partition 1 or, if possible, a longer tape.

2007

Press Eject

Press the EJECT button.

1009

Read

The drive is reading data from the tape.

8012

Read Fail

E F

A read has failed. The host should reposition and try again.

Read Only

Loaded cartridge is write-protected. See the “Ready xxm” message.

Ready xxm

A cartridge has been loaded in the DAT drive, and the drive is ready for tape motion commands. "xxm" is the length of the currently loaded cartridge. For example, "Ready 125m" will be displayed when a DDS-3 (125m) cartridge is loaded. If a writeprotected cartridge is loaded, the "Ready xxm" message alternates with the "Read Only" message.

1013

Rewind

The drive is rewinding the tape to the beginning of the partition.

8020

SCSI Error

E O

A SCSI command error has been detected.

Action: Check the SCSI interface connection and try again.

SCSI ID:

This indicates the SCSI ID ("x") of the autoloader. During the power-on sequence, it is displayed for 2 seconds.

1012

Search <<

The drive is searching for a record, filemark, setmark, or BOD (Beginning of Data) towards the beginning of the tape (in SCSI terms, it is responding to a SPACE command with a negative Count field).

1011

Search >>

The drive is searching for a record, filemark, setmark, or EOD (End of Data) towards the end of the tape (in SCSI terms, it is responding to a SPACE command with a positive Count field).

1022

Select Lock

Tape Selection is locked (Media Removal Prevented).

2008

Select Tape

This is displayed when you press the Select button and for a short time after the button is released.

0000

Self Test

The autoloader is performing its poweron self-test.

1007

SemiLoaded

A cartridge is in the drive but not loaded (the tape has not been threaded).

2003

Stray Tape: Insert Empty Mag

There is a cartridge in the tape drive, but there is no magazine present to put it in.

Action: Insert an empty magazine to retrieve the cartridge.

8006

Tape Fault

E F

The cartridge in the drive is faulty, possibly because the tape has snapped, or the cartridge has an invalid pattern of identification holes.

Action: Use a new cartridge and ensure that it is Media Recognition System. See Choosing Cartridges.

1024

Tape Full

E O

A READ, SPACE, WRITE or WRITE FILEMARKS command encountered EOP (End of Partition) unexpectedly. When reading, this may mean the required data is on the next cartridge in the sequence.

8019

Tape has DC data

E O

A READ command has encountered compressed data on the tape, and the drive is not currently configured to decompress data. The host may have disabled data compression, or configuration switch 2 (on the underside of the autoloader) may be off so the host's ability to control the drive's state is disabled.

Action: Check that the host has not disabled data compression. Make sure that switch 2 is on by reconfiguring the drive using the configuration switches on the underside of the autoloader.

8013

Tape Position Lost

E O

A WRITE, READ, SPACE or REWIND command has failed to complete. The tape is positioned on the far side of the bad groups of data.

Action: Reposition and try again.

8008

Tape Stuck

E F

The cartridge is stuck in the drive.

Action: Try forcing ejection. If this fails,

call for service.

4002

Unable to boot: Cleaning tape

The system cannot boot off a cleaning tape.

1004

Unloading

Either the drive is unloading a cartridge, or a cartridge is being ejected from the drive and replaced in the magazine.

8022

Upgrade Err

E F An error occurred upgrading.

8015

Worn Media

E F

A high error rate has been detected while writing, suggesting that the cartridge is nearing the end of its useful life.

Action: Copy any data you wish to keep from the cartridge onto a new cartridge and discard the old cartridge.

1010

Write

x.y:1

The drive is writing data to tape. "x.y:1" is the cumulative compression ratio since power-on, or since the compression ratio was last cleared. For example, "Write 2.1" means a compression ratio of 2.1:1. The compression ratio is only displayed after about 1 megabyte of data has been written since power-on.

8010

Write Fail

E F

A WRITE, WRITE FILEMARK or ERASE command has failed.

Action: Use a new cartridge.

8003

Write Fail: Clean or Use New Tape

E F

The drive could not write to the tape. The tape is possibly worn or damaged.

8018

Write Protected Tape

E F

A WRITE, WRITE FILEMARK or ERASE command has been attempted on a write-protected cartridge.

Action: Remove the cartridge and change it to write-enabled.

8023

Wrong FW

E F

The upgrade firmware is not compatible. The drive has not been programmed.

file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/Ultrium/pdf/document/dds/user/reseller/eng/messages.htm [11/15/2001 1:25:09 PM]

modes of operation

hp learning products

http://www.hp.com/support/tape may have a later version

data protection

index of topics contact hp

home page before you start tape drive operation autoloader operation

the front panel lights front panel messages loading & unloading

modes of operation

cartridge care cleaning

one-button disaster recovery specifications diagnostics troubleshooting FAQs

SCSI configuration UNIX configuration

ordering supplies installing drivers

autoloader modes of operation

contents of this section

types of mode stacker mode random mode changing modes

types of mode

The HP Surestore DAT 24x6 and DAT 40x6 may be operated in either stacker or random mode. Mode is initially determined by what happens after you insert a magazine:

● If the host sends a command (MOVE MEDIUM) to move a cartridge from the

magazine to the drive, the autoloader goes into random mode.

● If you select a cartridge by pressing the Select button and then load it by

pressing the Load Cartridge button, the autoloader goes into stacker mode.

stacker mode

In stacker mode (also known as sequential mode), the autoloader simply uses the cartridges sequentially from the magazine. When one cartridge is unloaded (following a SCSI UNLOAD command), the autoloader automatically loads the cartridge from the next highest numbered magazine slot.

You can select the first cartridge you want the autoloader to load by using the Select and Load Cartridge buttons on the front panel.

random mode

In random (or changer) mode, the host computer controls the movement of cartridges between magazine and drive. For example, suppose the cartridge from slot 3 is currently loaded and you want to restore a particular file from a particular backup. The software knows that the file is on tape 1, so the host instructs the autoloader to replace cartridge 3 in the magazine and then loads cartridge 1 so that it can restore the file. As a user, you may not even be aware that the cartridge has been changed.

Use of random mode requires two things:

● The host computer must be able to support multiple LUNs (Logical Unit

Numbers), by which it identifies different devices at a single SCSI address, so that it can send commands separately to the changer mechanism and the DAT drive in the autoloader.

● The software must be able to provide the necessary functionality.

changing modes

The flowchart below shows how the autoloader moves between four states:

● Empty, when there is no magazine in the autoloader.

● Neutral, when a magazine has been inserted but no cartridges have been

moved to the DAT drive and no commands have been received to move a cartridge. It is while the autoloader is in the neutral state that you can select a cartridge for loading using the Select button.

● Stacker mode

● Random mode

The diagram is simplified. In particular, it does not show how the situation is altered if the host computer cannot address multiple LUNs at a single SCSI address.

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