HP Scanjet 8500 User Manual
HP Scanjet Enterprise 8500 fn1
User Guide
Copyright and license
Trademark credits
© 2012 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
ENERGY STAR is a U.S. registered service
mark of the United States Environmental
Protection Agency.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Edition 3, 4/2012
Table of contents
1 Product basics .................................................................................................................. 1
Product features ....................................................................................................................... 1
Front view ............................................................................................................................... 3
Back view ............................................................................................................................... 4
Sleep Mode ............................................................................................................................ 4
Auto-shutdown feature .............................................................................................................. 5
2 Control panel .................................................................................................................... 6
Control-panel layout ................................................................................................................. 6
Interpret control panel status lights .............................................................................................. 8
Control panel messages ............................................................................................................ 8
Home screen ........................................................................................................................... 9
Buttons on the touch screen ..................................................................................................... 10
Control-panel help system ....................................................................................................... 10
3 Administration - Configure the product ........................................................................... 11
Supported utilities for Windows ............................................................................................... 11
HP Web Jetadmin ................................................................................................... 11
Embedded Web Server ........................................................................................... 11
HP Digital Sending Software (HP DSS) ....................................................................... 12
Supported network protocols ................................................................................................... 12
Supported e-mail protocols ...................................................................................................... 13
Basic configuration using the Administration menu ..................................................................... 14
Navigate the Administration menu ............................................................................ 14
Jetdirect menus ........................................................................................ 15
Configure language settings ..................................................................................... 21
Configure time settings ............................................................................................. 22
Assign IP address .................................................................................................... 22
Set up and configure e-mail settings using the E-mail Setup Wizard ............................... 23
Manually configure IPv4 TCP/IP parameters from the control panel ............................... 23
Manually configure IPv6 TCP/IP parameters from the control panel ............................... 24
Disable network protocols (optional) .......................................................................... 24
Link speed and duplex settings .................................................................................. 24
Basic configuration using the Embedded Web Server ................................................................. 25
View or change network settings ............................................................................... 25
Set or change the administrator password .................................................................. 25
iii
Configure e-mail options .......................................................................................... 26
Save to Network Folder Setup .................................................................................. 26
Configure save to SharePoint options ......................................................................... 27
Configure USB storage device settings ....................................................................... 27
Configure Quick Sets ............................................................................................... 28
Configure general security settings ............................................................................ 28
Configure access control security settings ................................................................... 28
Additional configuration using the Embedded Web Server .......................................................... 29
4 Administration - Manage the product .............................................................................. 30
Use information pages ............................................................................................................ 30
Use the Embedded Web Server ............................................................................................... 31
Open the Embedded Web Server ............................................................................. 31
Embedded Web Server options ................................................................................ 31
Use HP Web Jetadmin software ............................................................................................... 32
Controlling digital-sending security ........................................................................................... 32
Network authentication ............................................................................................ 33
Secure e-mail .......................................................................................................... 33
Restrict software access ............................................................................................ 33
Security features .................................................................................................................... 33
Secure the Embedded Web Server ............................................................................ 33
Manage temporary job files ..................................................................................... 34
Secure Storage Erase .............................................................................................. 34
Data affected ........................................................................................... 35
Secure File Erase ..................................................................................................... 35
Secure Disk Erase .................................................................................................... 35
HP High-Performance Secure Hard Disks .................................................................... 35
Manage certificates ................................................................................................. 35
Load a certificate ..................................................................................... 36
Load a certificate revocation list (CRL) ......................................................... 36
Authentication and authorization ............................................................................... 36
Energy settings ...................................................................................................................... 37
Upgrade the firmware ............................................................................................................ 37
Backup product data .............................................................................................................. 38
Restore product data .............................................................................................................. 38
5 Load originals ................................................................................................................ 39
Use the automatic document feeder (ADF) ................................................................................. 39
Document loading tips ............................................................................................. 39
Document loading tips for mixed-size documents ......................................................... 40
How to load documents ........................................................................................... 41
iv
Use the scanning glass ........................................................................................................... 42
6 Scan and send documents .............................................................................................. 44
Sign in .................................................................................................................................. 44
New scanner features ............................................................................................................. 44
Preview a scan ...................................................................................................................... 45
Use the Image Preview screen ................................................................................... 46
Send a scanned document to one or more e-mails ...................................................................... 47
Use the address book .............................................................................................. 47
Create a recipient list ................................................................................ 47
Use the Personal or Shared Contacts address book ...................................... 47
Add entries to the Personal or Shared Contacts address books ........ 48
Delete entries from the Personal Contacts address book ................. 48
Use the Send E-mail screen ....................................................................................... 48
Send documents ...................................................................................................... 49
Send a document ..................................................................................... 49
Use the auto-complete function ................................................................... 49
Fax a scanned document ........................................................................................................ 50
Use the Send Fax screen .......................................................................................... 50
Send a fax ............................................................................................................. 51
Save to a network folder or USB storage device ......................................................................... 51
Save to a SharePoint site ......................................................................................................... 52
Send or save a document using Quick Sets ............................................................................... 52
Scan to a workflow destination ................................................................................................ 52
7 Maintain the product ...................................................................................................... 54
Order maintenance and scanning supplies ................................................................................ 54
Clean the touch screen ........................................................................................................... 54
Clean the scanning glass, scanning strip, and automatic document feeder (ADF) duplex
background ........................................................................................................................... 54
Clean the rollers .................................................................................................................... 57
8 Replace and install components ...................................................................................... 59
Replace the rollers .................................................................................................................. 59
Replace the separation pad ..................................................................................................... 62
Replace the front panel ........................................................................................................... 66
Replace the keyboard ............................................................................................................. 68
Replace the hard drive ............................................................................................................ 70
Install a Jetdirect card ............................................................................................................. 73
Install an accessory into the hardware integration pocket ............................................................ 74
v
9 Troubleshooting .............................................................................................................. 77
Scan errors ........................................................................................................................... 77
Basic troubleshooting tips ........................................................................................................ 78
Installation problems ............................................................................................................... 79
Initialization or hardware problems .......................................................................................... 79
Check the Ethernet connection .................................................................................. 79
Check that the product has power ............................................................................. 80
Reset the product ..................................................................................................... 80
The product has paused or shut down ....................................................................................... 80
The product is displaying a “pause” message on the touch screen ................................. 80
I received an e-mail indicating that the product has shut down ...................................... 80
Paper feeding problems .......................................................................................................... 81
Paper jamming, skewing, misfeeds, or multiple-page feeds ........................................... 81
Scanning fragile originals ........................................................................................ 81
Paper does not feed from the product ........................................................................ 81
Originals are curling up in the document output tray .................................................... 82
The bottom of the scanned image is cut off ................................................................. 82
The scanned images have streaks or scratches ............................................................ 82
An item loaded in the document input tray jams repeatedly .......................................... 82
Clear jams from the paper path ................................................................................ 83
The product has stopped working correctly ................................................................................ 84
Solve e-mail problems ............................................................................................................. 84
Validate the SMTP gateway address .......................................................................... 84
Validate the LDAP gateway address .......................................................................... 85
Solve network problems .......................................................................................................... 85
Restore factory settings ........................................................................................................... 86
Contact HP Support ................................................................................................................ 86
10 Specifications and warranty ......................................................................................... 87
Product specifications ............................................................................................................. 87
Document feeder specifications ................................................................................................ 87
Environmental specifications .................................................................................................... 88
Certificate of Volatility ............................................................................................................ 88
Volatile memory ...................................................................................................... 88
Non-volatile memory ............................................................................................... 88
Hard disk drive memory ........................................................................................... 89
Regulatory model number ....................................................................................................... 89
Environmental product stewardship program ............................................................................. 89
Protecting the environment ........................................................................................ 89
Plastics ................................................................................................................... 89
Energy information .................................................................................................. 89
vi
Material restrictions ................................................................................................. 90
Disposal of waste equipment by users in private households in the European Union ........ 90
Chemical substances ............................................................................................... 91
For more information ............................................................................................... 91
Hewlett-Packard limited warranty statement ............................................................................... 91
Index ................................................................................................................................. 93
vii
viii
1 Product basics
This User Guide covers what you need to know about using your product.
Product features
●
Front view
●
Back view
●
Sleep Mode
●
Auto-shutdown feature
●
Product features
Table 1-1 Features
Resolution 600 pixels per inch (ppi)
Memory
User interface
Paper-handling
1792 MB of random-access memory (RAM).
●
512 MB on formatter
◦
1024 MB on scanner
◦
256 on Jetdirect Inside (JDI) networking
◦
Memory Enhancement technology (MEt) automatically compresses data to use RAM more
●
efficiently.
HP Easy Select full color control panel
●
Embedded Web Server (EWS) to configure the product and gain access to support
●
Document feeder: Holds up to 100 sheets of paper.
●
Two-sided scanning: The document feeder has an automatic duplexer for scanning
●
two-sided documents.
Blank page suppression: Suppresses blank pages in scanned output (works best with
●
white or light-colored pages).
Standard output tray: The output tray is located near the bottom of the product.
●
HP Precision Feed technology with multiphase pick process, advanced separation and
●
intelligent picking technologies, mixed-stack handling, and ultrasonic double-feed
detection.
Product features
1
Table 1-1 Features (continued)
Connectivity
Environmental features
Security features
Local area network (LAN) connector (RJ-45) for Jetdirect Inside (JDI)
●
One enhanced input/output (EIO) slot
●
Covered USB 2.0 connection for FAT-formatted portable storage device.
●
The Administrator must enable this USB port before it can be used.
NOTE: USB-connected external hard drives are not supported.
Optional HP Digital Sending Software (DSS).
●
Hardware integration pocket.
●
Sleep Timer Settings saves energy by causing the scanner to default to Sleep Mode after
●
15 minutes of inactivity.
High content of recyclable components and materials
●
●
ENERGY STAR
Secure disk erase
●
Secure storage erase
●
Secure file erase
●
Authentication
●
User access code authentication
◦
Windows (Kerberos and NTLM)
◦
®
qualified
LDAP
◦
Jetdirect Inside (JDI)
●
IPsec
◦
Password protection
◦
SSL
◦
TLS
◦
SNMPv3
◦
2 Chapter 1 Product basics
Table 1-1 Features (continued)
◦
◦
Secure communication between the product and network servers
●
IPsec security (hardware)
●
HP High-Performance Secure Hard Disk
●
802.1x authentication
IPP over TLS
Scanning and sending
Front view
CAUTION: If you need to move the product, always lift the product from the base. Do not lift using
the keyboard.
Modes for text, graphics, and mixed text and graphics formats
●
Embedded OCR
●
Job-interrupt feature
●
Control-panel animations (for example, jam recovery)
●
Scan and send to e-mail, fax, network folder, USB device, and SharePoint
●
Address book for e-mail and fax
◦
Send to digital fax (Internet and LAN fax)
◦
Retrieve contacts from a network directory (LDAP)
●
Automatic duplex (two-sided) scanning
●
1 Power button
2 Keyboard
3 Covered USB connector for FAT-formatted portable storage device
4 Covered hardware integration pocket
5 Control panel
Front view
3
6 Paper stops
7 Automatic document feeder (ADF)
8 ADF output tray
9 ADF input tray
10 Document load/detect LED
11 Paper guides
Back view
1 Power connector
2 Rear panel drawer assembly
3 EIO card slot
4 Formatter status LEDs (both are green; under normal conditions, the left LED is on steady and the right LED blinks)
5Ethernet port
6 USB host port (under user-removable label)
7 Slot for a cable-type security lock
Sleep Mode
The scanner will enter Sleep Mode after 15 minutes of inactivity. To exit Sleep Mode, do any one of the
following:
Press any button
●
Touch the touch screen
●
Lift the flatbed scanner lid
●
Connect a USB device
●
4 Chapter 1 Product basics
Auto-shutdown feature
This product is equipped with a safety feature that protects from overheating due to a blocked fan vent
or a fan failure.
Under some conditions, the touch screen will display a “pause” message for 12 minutes before
●
initiating shutdown.
If the product detects that the fan has failed (causing the drive to overheat), the product will shut
●
itself down. If this occurs, the product will send e-mail to notify the current user (if the user is
logged in) and the administrator of the shutdown.
Auto-shutdown feature
5
2 Control panel
Control-panel layout
●
Interpret control panel status lights
●
Control panel messages
●
Home screen
●
Buttons on the touch screen
●
Control-panel help system
●
Control-panel layout
The control panel includes a touch screen graphical display, job-control buttons, a keyboard, and three
light-emitting diode (LED) status lights.
1 Touch screen Use the touch screen to access product functions.
2
3
4
5
6
Touch screen brightnessadjustment control
Reset button Resets the job settings to factory or user-defined default values.
Ready LED The Ready LED indicates that the product is ready to begin processing any
Data LED The Data LED indicates that the product is receiving data.
Attention LED The Attention LED indicates that the product has a condition that requires
6 Chapter 2 Control panel
Use this control to increase or decrease the brightness of the touch screen
display.
job.
intervention.
7 Start button Starts digital sending (e-mail and fax, for example), or continues a job that
has been interrupted.
8
9
Stop button Stops the active job and opens the Job Status screen.
Sleep button If the product is inactive for a long period of time, it automatically enters a
sleep mode. To place the product into sleep mode or to reactivate the
product, press the Sleep button.
Control-panel layout
7
Interpret control panel status lights
The product has six LEDs on the control panel that indicate product status. The table below explains
how to interpret these LEDs.
LED behavior Description
All LEDs are off. The product is turned off.
Sleep LED
Sleep LED
Sleep LED
Power LED
Power LED
Power LED
Ready LED
Ready LED
Ready LED
Data LED
Data LED
Data LED
Attention LED
is on. The scanner is in sleep (power conservation) mode.
is flashing. The scanner is entering or exiting sleep mode.
is off. The scanner is not in sleep mode, nor is it transitioning sleep status (on or off).
is on. The product is powered on.
is blinking. The AC adapter is plugged in to the product, and the product is turned off.
is off. The power supply is not providing power to the product.
is on. The product is online and able to accept input.
is flashing. The product is pausing a request or has stopped receiving input.
is off. The product is paused and unable to accept input. This may be because the product
was deliberately paused, or because the product is in an error state.
is on. The product has data buffered that it has finished processing and is waiting for more
data to be transmitted, or the product is paused. When the Attention LED is flashing at
the same time, there is an error and there is data waiting to be processed.
is flashing. The product is receiving or processing data.
is off. There is no data for the product to process.
is on. The product has encountered a critical error, the nature of which is indicated on the
display.
Attention LED
Attention LED
is flashing quickly. The product has encountered an error which requires user intervention, such as a jam in
the automatic document feeder.
is off. No error condition exists.
NOTE: Status and error conditions appear on the display.
Control panel messages
The product provides robust control panel messaging. When a message appears on the control panel,
follow the on-screen instructions to resolve the issue. If the product displays an “Error” or “Attention”
message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support
if you continue to experience issues with the product.
To get additional information for warnings that appear in the status line, touch the Warning button.
For additional information on a variety of topics, touch the Help button in the upper-right corner of the
Home screen.
8 Chapter 2 Control panel
Home screen
The Home screen provides access to the product features, and it indicates the current status of the
product.
1 Features Depending on how the product is configured, the features that appear in this area can include
any of the following items:
Fax
●
E-mail
●
Job Status
●
Save to Network Folder
●
Save to USB
●
Quick Sets
●
Workflow
●
Administration
●
Service
●
2 Product status line The status line provides information about the overall product status. Various buttons appear in
this area, depending on the current status.
3 Help button Touch the Help button to open the embedded help system.
4 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
5 Sign In/Sign Out Touch this button to sign in or sign out of the product. After you sign out, the product restores
all options to the default settings.
6 Network Address
button
Touch the Network Address button to find information about the network connection.
7 Language button Touch the Language button to open the Language screen and change the touch screen display
language.
8 Date and time The current date and time appear here. You can select the format that the product uses to
show the date and time, for example 12-hour format or 24-hour format.
Home screen
9
Buttons on the touch screen
The touch screen provides information about the product status. Various buttons can appear in this
area.
Home button. Touch this button to go to the Home screen from any other screen.
Start button. Touch this button to begin the action for the feature that you are using.
NOTE: The name of this button changes for each feature. For example, in the digital fax feature, the
button is named Send Fax.
Error button. This button appears whenever the product has an error that requires attention before it
can continue. Touch the Error button to see a message that describes the error. The message also has
instructions for solving the problem.
Warning button. This button appears when the product has a problem but can continue functioning.
Touch the Warning button to see a message that describes the problem. The message also has
instructions for solving the problem.
Help button. Touch this button to open the built-in online Help system.
Language button. Touch this button to open the Language screen and set the touch screen display
language.
Control-panel help system
The product has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help button in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
If the product alerts you of an error or warning, touch the Error or Warning button to open a message
that describes the problem. The message also contains instructions to help solve the problem.
10 Chapter 2 Control panel
3 Administration - Configure the
product
A network administrator will need to configure the product for use on the network, so you can scan to
e-mail and other destinations. The configuration settings are accessible from the Embedded Web
Server, HP Web Jetadmin software, or the control panel.
Supported utilities for Windows
●
Supported network protocols
●
Supported e-mail protocols
●
Basic configuration using the Administration menu
●
Basic configuration using the Embedded Web Server
●
Additional configuration using the Embedded Web Server
●
Supported utilities for Windows
HP Web Jetadmin
●
Embedded Web Server
●
HP Digital Sending Software (HP DSS)
●
HP Web Jetadmin
HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps
optimize product use, control color costs, secure products, and streamline supplies management by
enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing
and imaging products.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
visit
www.hp.com/go/webjetadmin.
When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a
supported Web browser (such as Microsoft® Internet Explorer) by navigating to the HP Web Jetadmin
host.
Embedded Web Server
The product is equipped with an Embedded Web Server, which provides access to information about
product and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer or Mozilla Firefox.
The Embedded Web Server resides on the product. It is not loaded on a network server.
Supported utilities for Windows
11
The Embedded Web Server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
Embedded Web Server, type the IP address for the product in the address line of the browser. (To find
the IP address, touch the Network Address button on the Home screen.)
HP Digital Sending Software (HP DSS)
You can install the optional HP Digital Sending Software. This software runs as a service on a network
server and allows multiple products to send jobs through the server. It is not necessary to install any
software or drivers on individual users' computers. For information about compatible versions of
HP DSS and to purchase the software, see
www.hp.com/go/dss.
Supported network protocols
The product supports the TCP/IP network protocol, the most widely used and accepted networking
protocol. Many networking services utilize this protocol. The following tables list the supported
networking services and protocols.
Table 3-1 Network device discovery
Service name Description
SLP (Service Location Protocol) Device-discovery protocol, used to help find and configure
network devices. Used primarily by Microsoft-based
programs.
Table 3-2 Messaging and management
Service name Description
HTTP (Hyper Text Transfer Protocol) Allows Web browsers to communicate with the Embedded
Web Server.
EWS (Embedded Web Server) Allows you to manage the product through a Web browser.
SNMP (Simple Network Management Protocol) Used by network applications for product management.
SNMP v1, SNMP v3, and standard MIB-II (Management
Information Base) objects are supported.
LLMNR (Link Local Multicast Name Resolution) Specifies if the product responds to LLMNR requests over IPv4
and IPv6.
TFTP Configuration Use TFTP to download a configuration file containing
additional configuration parameters, such as SNMP or nondefault settings, for Jetdirect Inside (JDI).
12 Chapter 3 Administration - Configure the product
Table 3-3 IP addressing
Service name Description
DHCP (Dynamic Host Configuration Protocol) For automatic IPv4 and IPv6 address assignment. The DHCP
server provides the product with an IP address. Generally, no
user intervention is required for the product to obtain an IP
address from a DHCP server.
BOOTP (Bootstrap Protocol) For automatic IP address assignment. The BOOTP server
provides the product with an IP address. Requires the
administrator to input a product's MAC hardware address on
the BOOTP server for the product to obtain an IP address from
that server.
Auto IP For automatic IP address assignment. If neither a DHCP server
nor a BOOTP server is present, the product uses this service to
generate a unique IP address.
Manual For manual IP address assignment. Requires the administrator
to manually assign a static IP address.
Table 3-4 Security features
Service name Description
IPsec/Firewall Provides network-layer security on IPv4 and IPv6 networks. A
firewall provides simple control of IP traffic. IPsec provides
additional protection through authentication and encryption
protocols.
SNMP v3 Employs a user-based security model for SNMP v3, which
Access control list (ACL) Specifies the individual host systems, or networks of host
SSL/TLS Allows you to transmit private documents via the Internet and
IPsec batch configuration Provides network-layer security through the simple control of IP
Supported e-mail protocols
The product supports Simple Mail Transfer Protocol (SMTP) and Lightweight Directory Access Protocol
(LDAP).
provides user authentication and data privacy through
encryption.
systems, that are allowed to access the server and the
attached network product.
guarantee privacy and data integrity between the client and
server applications.
traffic to and from the product. This protocol provides the
benefits of encryption and authentication and allows for
multiple configurations.
Supported e-mail protocols
13
SMTP
SMTP is a set of rules that define the interaction between programs that send and receive e-mail.
●
In order for the product to send documents to e-mail, it must be connected to a LAN that has
access to an e-mail server that supports SMTP. The SMTP server must also have Internet access.
If you are using a LAN connection, contact your system administrator to obtain the IP address or
●
host name for your SMTP server. If you are connecting through a DSL or cable connection, contact
the internet service provider to obtain the SMTP server IP address.
LDAP
LDAP is used to gain access to a database of information. When the product uses LDAP, it
●
searches a global list of e-mail addresses. As you begin to type the e-mail address, LDAP uses an
auto-complete feature that supplies a list of e-mail addresses that match the characters you type.
As you type additional characters, the list of matching e-mail addresses becomes smaller.
The product supports LDAP, but a connection to an LDAP server is not required in order for the
●
product to be able to send to e-mail.
NOTE: If you need to change the LDAP settings, you must change them using the Embedded
Web Server.
Basic configuration using the Administration menu
You can use the Initial Setup application to complete this subset of configuration tasks if you have not
disabled Initial Setup on the Home screen: set language settings, configure date and time format, set
date and time, and access the E-mail Setup Wizard.
Navigate the Administration menu
●
Configure language settings
●
Configure time settings
●
Assign IP address
●
Set up and configure e-mail settings using the E-mail Setup Wizard
●
Manually configure IPv4 TCP/IP parameters from the control panel
●
Manually configure IPv6 TCP/IP parameters from the control panel
●
Disable network protocols (optional)
●
Link speed and duplex settings
●
Navigate the Administration menu
From the Home screen, touch the Administration button to open the menu structure. You might need to
scroll to the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus that you can use for some setup tasks. (Use the
Embedded Web Server to configure all settings.) Touch the name of a menu to expand the structure. A
plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure
14 Chapter 3 Administration - Configure the product
until you reach the option that you want to configure. To return to the previous level, touch the Back
button
.
NOTE: The Back button is not available on all screens.
To exit the Administration menu, touch the Home button in the upper-left corner of the screen.
The product has built-in Help that explains each of the features that are available through the menus.
Help is available for many menus on the right-hand side of the touch screen.
The table in this section provides general information about each menu. For information about specific
entries in each menu, see the built-in Help.
Table 3-5 Administration menus
Menu item Description
Reports Use this menu to view information pages and reports that are stored internally on the product.
General Settings Use this menu to set options for setting the time and period of inactivity before the product
enters sleep mode.
Scan/Digital Send Settings Use this menu to set up e-mail, save-to-network-folder, save-to-USB-device, and digital-send-
service options.
Fax Settings Use this menu to set up fax-send options.
Display Settings Use this menu to set up basic display and device behavior settings (keypress sound, display
language, network address button display, scanner inactivity timeout, and more).
Network Settings Use this menu to set up I/O timeout options and to access the Jetdirect menu.
Troubleshooting Use this menu to help resolve problems. Available options include access to event logs and
diagnostic tests, ability to retrieve diagnostic data, and ability to generate debugging data.
Jetdirect menus
Administration > Network Settings > Embedded Jetdirect Menu
Table 3-6 Jetdirect menus
Menu item Sub-menu item Sub-menu item Values and Description
Information Print Sec Report Yes: Print the security report.
No (default): Do not print the security report.
TCP/IP Enable On (default): Enable the TCP/IP protocol.
Off: Disable the TCP/IP protocol.
Host Name An alphanumeric string, up to 32 characters, used to
identify the product. This name is listed on the
HP Jetdirect configuration page. The default host name
is NPIxxxxxx, where xxxxxx is the last six digits of the
LAN hardware (MAC) address.
Basic configuration using the Administration menu
15
Table 3-6 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
IPV4 Settings Config Method Specifies the method that TCP/IPv4 parameters will be
configured on the HP Jetdirect server.
Bootp: Use BOOTP (Bootstrap Protocol) for automatic
configuration from a BOOTP server.
DHCP: Use DHCP (Dynamic Host Configuration
Protocol) for automatic configuration from a DHCPv4
server. If selected and a DHCP lease exists, DHCP
Release and DHCP Renew menus are available to set
DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing. An
address in the form 169.254.x.x is assigned
automatically.
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters.
Default IP Specify the IP address to default to when the Jetdirect
server is unable to obtain an IP address from the
network during a forced TCP/IP reconfiguration (for
example, when manually configured to use BOOTP or
DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect products.
DHCP Release This menu appears if the Config Method item was set
to the DHCP value and a DHCP lease for the Jetdirect
server exists.
Yes: The current DHCP lease and the leased IP
address are released.
No (default): The current DHCP lease is saved.
DHCP Renew This menu appears if the Config Method item was set
to the DHCP value and a DHCP lease for the Jetdirect
server exists.
Yes: The Jetdirect server requests to renew the current
DHCP lease.
No (default): The Jetdirect server does not request to
renew the DHCP lease.
16 Chapter 3 Administration - Configure the product
Table 3-6 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Manual Settings (Available only if the Config Method item is set to the
Manual value) Configure parameters directly from the
control panel:
IP Address: The unique IP address of the product
(n.n.n.n), where n is a value from 0 to 255.
Subnet Mask: The subnet mask for the product
(m.m.m.m), where m is a value from 0 to 255.
Syslog Server: The IP address of the syslog server used
to receive and log syslog messages.
Default Gateway: The IP address of the gateway or
router used for communications with other networks.
Idle Timeout: The time period, in seconds, after which
an idle TCP data connection is closed (default is 270
seconds, 0 disables the timeout).
Primary DNS Specify the IP address (n.n.n.n) of a Primary DNS
Server.
Secondary DNS Specify the IP address (n.n.n.n) of a Secondary
Domain Name System (DNS) Server.
IPV6 Settings Enable Use this item to enable or disable IPv6 operation on
the server.
On (default): IPv6 is enabled.
Off: IPv6 is disabled.
Address Type the server address, a 32 hexadecimal digit IPv6
node address that uses the colon hexadecimal syntax.
Manual Use this item to manually set IPv6 addresses on the
server.
Enable: Select this item and choose the On setting to
enable manual configuration, or the Off setting to
disable manual configuration.
Address: Use this item to type a 32 hexadecimal digit
IPv6 node address that uses the colon hexadecimal
syntax.
Basic configuration using the Administration menu
17
Table 3-6 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
DHCPV6 Policy Router Specified: The stateful auto-configuration
method to be used by the Jetdirect server is
determined by a router. The router specifies whether
the Jetdirect server obtains its address, its
configuration information, or both from a DHCPv6
server.
Router Unavailable (default): If a router is not
available, the Jetdirect server should attempt to obtain
its stateful configuration from a DHCPv6 server.
Always: Whether or not a router is available, the
Jetdirect server always attempts to obtain its stateful
configuration from a DHCPv6 server.
Primary DNS Use this item to specify an IPv6 address for a primary
DNS server that the Jetdirect server should use.
Secondary DNS Use this item to specify an IPv6 address for a
secondary DNS server that the Jetdirect server should
use.
Proxy Server Specifies the proxy server to be used by embedded
applications in the product. A proxy server is typically
used by network clients for Internet access. It caches
Web pages, and provides a degree of Internet
security, for those clients.
To specify a proxy server, enter its IPv4 address or
fully-qualified domain name. The name can be up to
255 octets.
For some networks, you may need to contact your
Independent Service Provider (ISP) for the proxy server
address.
Proxy Port Type the port number used by the proxy server for
client support. The port number identifies the port
reserved for proxy activity on your network, and can
be a value from 1 to 65535.
Idle Timeout The time period, in seconds, after which an idle TCP
data connection is closed, and can be a value from 0
to 3600 (default is 270 seconds, 0 disables the
timeout).
Security Secure Web For configuration management, specify whether the
Embedded Web Server will accept communications
using HTTPS (Secure HTTP) only, or both HTTP and
HTTPS.
HTTPS Required: For secure, encrypted
communications, only HTTPS access is accepted. The
Jetdirect server will appear as a secure site.
HTTPS Optional (default): Access using either HTTP or
HTTPS is permitted.
18 Chapter 3 Administration - Configure the product
Table 3-6 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
IPSec Specify the IPSec status on the Jetdirect server.
Keep: IPSec or firewall status remains the same as
currently configured.
Disable (default): IPSec or firewall operation on the
Jetdirect server is disabled.
802.1X Reset 802.1X settings to factory defaults.
Reset: Reset 802.1X settings to factory defaults.
Keep (default): Retain current 802.1X settings.
Announcement Agent Set announcement agent preferences.
Enable(default): Enable the announcement agent.
Disable: Disable the announcement agent.
Reset Security Specify whether the current security settings on the
Jetdirect server will be saved or reset to factory
defaults.
Yes: Security settings are reset to factory defaults.
No (default): The current security settings are
maintained.
Diagnostics Embedded Tests LAN HW Test Yes: Run a LAN hardware test.
No (default): Do not run a LAN hardware test.
HTTP Test Yes: Run an HTTP test.
No (default): Do not run an HTTP test.
SNMP Test Yes: Run an SNMP test.
No (default): Do not run an SNMP test.
Data Path Test Yes: Run a data path test.
No (default): Do not run data path test.
Select All Tests Yes: Select all tests.
No (default): Do not select all tests.
Execution Time (H) Set the time delay, in hours, for test execution. When
you click Execute, the selected tests will execute after
this interval. Valid values are 0–24, default is 1.
Execute Yes: Execute the selected tests..
No (default): Do not execute the selected tests.
Basic configuration using the Administration menu
19
Table 3-6 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Ping Test Dest Type Select the destination type for this test.
IPV4 (default)
IPV6
Dest IPv4 Enter the IP address for the IPv4 destination.
Dest IPv6 Enter the IP address for the IPv6 destination.
Packet Size Specify the packet size for this test. Valid values are
64–2048, default is 64.
Timeout Set the timeout value for this test. Valid values are 1–
100, default is 1.
Count Set the count value for this test. Valid values are 0 –
100, default is 4.
Print Results Yes: Print test results.
No (default): Do not print test results.
Execute Yes: Execute the selected tests..
No (default): Do not execute the selected tests.
Ping Results Packets Sent Number of packets sent. Valid values are 0–65535.
Packets Received Number of packets received. Valid values are 0–
65535.
Percent Lost Percent of loss. Valid values are 0–100.
RTT Min Valid values are 0–4096.
RTT Max Valid values are 0–4096.
RTT Average Valid values are 0–4096.
Ping in Progress Yes
No
20 Chapter 3 Administration - Configure the product
Table 3-6 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Refresh Yes
No
Link Speed The link speed and communication mode of the
Jetdirect server must match the network. The available
settings depend on the product and installed Jetdirect
server. Select one of the following link configuration
settings:
CAUTION: If you change the link setting, network
communications with the Jetdirect server and network
product might be lost.
Auto (default): The Jetdirect server uses auto-
negotiation to configure itself with the highest link
speed and communication mode allowed. If autonegotiation fails, either the 100TX Half value or the
10T Half value is set depending on the detected link
speed of the hub/switch port. (A 1000T half-duplex
selection is not supported.)
10T Half: 10 Mbps, half-duplex operation.
10T Full: 10 Mbps, full-duplex operation.
Configure language settings
To configure language settings, follow these steps:
1. At the product control panel, touch the Administration button, touch the Display Settings menu, and
then touch the Language Settings option.
2. Under Language, touch the language for the control panel display.
3. Under Keyboard Layout, touch the keyboard layout for the touch screen keyboard, and then touch
Save.
NOTE: The language you select can impact the organization of the keys on the touch screen
keyboard. Also note that there may be more than one keyboard layout for a specific language.
NOTE: You can also configure language settings by touching the Language button on the Home
screen.
100TX Half: 100 Mbps, half-duplex operation.
100TX Full: 100 Mbps, full-duplex operation.
100TX Auto: Limits auto-negotiation to a maximum link
speed of 100 Mbps.
1000T Full: 1000 Mbps, full-duplex operation.
Basic configuration using the Administration menu
21
Configure time settings
To configure time settings, follow these steps:
1. At the product control panel, touch the Administration button, touch the General Settings menu,
and then touch the Date/Time Settings option.
2. Set the date and time.
a. Touch Date/Time.
b. Set the date, month, and year by touching the appropriate button and using the arrow to set
the desired value.
c. Set the time by touching the appropriate button and using the arrow to set the desired value;
touch the AM/PM button to toggle the value.
NOTE: Touch Adjust Daylight Savings if appropriate.
d. Touch the appropriate time zone button.
e. Touch Save.
NOTE: To change the date and time format, touch Date/Time Format on the Date/Time Settings
screen.
3. Configure the sleep timer setting.
a. On the General Settings screen, touch Energy Settings, and then touch Sleep Timer Settings.
b. Touch the Minutes box to select it, and then use the pop-up keypad to set the value in
minutes.
c. Select the appropriate action for Wake/Auto On to These Events.
d. Touch OK, and then touch Save.
NOTE: You can also configure the Sleep Schedule feature from the Energy Settings screen.
Assign IP address
If the network uses dynamic host configuration protocol (DHCP), the IP address can be assigned
automatically. Otherwise, you must manually assign an IP address.
To use DHCP and assign the IP address automatically, follow these steps:
1. At the product control panel, touch the Administration button, touch the Network Settings option,
touch the Embedded Jetdirect Menu option, touch the TCP/IP option, touch the IPV4 Settings
option, and then touch the Config Method option.
2. Touch DHCP.
3. Touch Save.
22 Chapter 3 Administration - Configure the product
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