HP ScanJet 5 Administrator Manual
HP Network ScanJet 5 Scanner
Administrator’s Guide
© Copyright Hewlett-Packard
Company 1997
All Rights Reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under the copyright
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Publication number
C1306-90913
Second edition, October 1997
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4 EN
Guide to Installing Your HP Network
ScanJet 5 Scanner
This manual provides you, as the network administrator, the information
you need to set up and maintain the network scanner environment.
Information included here complements the information provided in the
following:
• HP Network ScanJet 5 Scanner Getting Started Guide, which provides
instructions for setting up the scanner and installing the network
software.
• HP Network ScanJet 5 Scanner User’s Guide, which provides users
with instructions on how to use the scanner and the scanner software.
• HP Network ScanJet 5 Scanner Online Help, which provides detailed
instructions for all administrative functions regarding the scanner, in
addition to online Help for troubleshooting scanner administrative
software problems.
EN 5
6 EN
CONTENTS
Guide to Installing Your HP Network ScanJet 5 Scanner . . . . . . . . 5
1 Introducing the HP Network ScanJet 5 Scanner
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
HP Network ScanJet 5 Scanner Features . . . . . . . . . . . . . . . 11
HP Network ScanJet 5 Scanner Components . . . . . . . . . . . . . 12
HP Network ScanJet 5 Scanner Package Contents . . . . . . . . . . 14
2 Initial Software Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the HP JetAdmin Software . . . . . . . . . . . . . . . . . . . 17
Configuring the Network Environment . . . . . . . . . . . . . . . . 19
Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring Fax Servers and Adding Fax Destinations . . . . . . . . 25
Adding Distribution Lists . . . . . . . . . . . . . . . . . . . . . . . 27
3 Scanner Maintenance
Other Scanner Functions . . . . . . . . . . . . . . . . . . . . . . . . 29
HP JetAdmin Software Maintenance Procedures . . . . . . . . . . . 30
Backing Up the Scanner Configuration . . . . . . . . . . . . . . 30
Restoring the Scanner Configuration . . . . . . . . . . . . . . . . 31
Replicating the Scanner Configuration . . . . . . . . . . . . . . . 31
Displaying the Activity Log . . . . . . . . . . . . . . . . . . . . 32
Displaying the Events Log . . . . . . . . . . . . . . . . . . . . . 32
Displaying Accounting Information . . . . . . . . . . . . . . . . 32
Re-initializing the Scanner . . . . . . . . . . . . . . . . . . . . . 33
Resetting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . 33
Upgrading the Scanner . . . . . . . . . . . . . . . . . . . . . . . 34
Cleaning the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing the Delivery Guide Sheet . . . . . . . . . . . . . . . . . . 36
Replacing the Lower Rollers . . . . . . . . . . . . . . . . . . . . . . 37
4 Troubleshooting and Error Messages
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Scanner Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 40
Scanner is not Working . . . . . . . . . . . . . . . . . . . . . . . 40
Control Panel is not Working . . . . . . . . . . . . . . . . . . . . 40
Scanned Image Quality is Poor . . . . . . . . . . . . . . . . . . . 40
Scanner Overheats . . . . . . . . . . . . . . . . . . . . . . . . . 40
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Control Panel Error Messages . . . . . . . . . . . . . . . . . . . . . 45
EN Contents-7
Internal Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Network Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Scanner Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Transaction Log Error Messages . . . . . . . . . . . . . . . . . . . 57
Administrative Software Troubleshooting . . . . . . . . . . . . . . 61
Administrative Software Error Messages . . . . . . . . . . . . . . . 62
HP JetAdmin Software Errors . . . . . . . . . . . . . . . . . . . 62
Fax Server Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 68
E-Mail Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
HP Network ScanJet 5 Utility Error Messages . . . . . . . . . . . . 72
PaperPort Software Troubleshooting . . . . . . . . . . . . . . . . . 77
Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . 77
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . 78
Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
OCR Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Import and Export File Problems . . . . . . . . . . . . . . . . . 79
Missing E-Mail Links . . . . . . . . . . . . . . . . . . . . . . . 80
PaperPort Software Error Messages . . . . . . . . . . . . . . . . . 82
A Specifications
HP ScanJet 5 Scanner Specifications . . . . . . . . . . . . . . . . . 87
Environmental Ranges . . . . . . . . . . . . . . . . . . . . . . . 88
German Noise Declaration . . . . . . . . . . . . . . . . . . . . . 88
B Warranty and Support Information
Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . 91
Hardware Service during the Warranty Period . . . . . . . . . . . 92
Hardware Service after the Warranty Period . . . . . . . . . . . . 92
Replacement Parts and Accessories . . . . . . . . . . . . . . . . . . 93
Take a look at all HP Support has to offer! . . . . . . . . . . . . . . 94
Customer Support Options Worldwide . . . . . . . . . . . . . . . 96
HP Sales and Service Offices . . . . . . . . . . . . . . . . . . . . . 97
Contents-8 EN
Introducing the HP Network ScanJet 5 Scanner
Overview
The HP Network ScanJet 5 scanner converts black and white
documents, drawings, and photographs into an electronic form and
sends them to users’computers, to e-mail addresses, to fax numbers (if
one of the supported LAN fax products is installed on your network),
and to printers. Anyone can use the public destination list displayed at
the scanner control panel to send scanned documents to any destination
on the list. The network administrator creates and maintains this public
destination list. The list can include combinations of users, user groups,
and fax numbers.
Registered users (who you have added to the public destination list and
who have access to HP Network ScanJet 5 Utility) can create their own
private destination lists. These private destination lists can include
automatic workflows, which allow users to scan documents directly to
specified applications on their computers. Users can then print the
scanned documents, send them as e-mail attachments, or use
PaperPort™ software for HP by Visioneer to annotate, organize, and
distribute the scanned documents.
1
EN Introducing the HP Network ScanJet 5 Scanner 9
HP JetAdmin software can be used in the following client environments:
Note On Novell NetWare: You can only run the HP JetAdmin software on
Windows® 95 and NT.
On Windows NT: You can only run the HP JetAdmin software on an NT
client or on an NT server.
On LAN Server: You can only run the HP JetAdmin software on
Windows 95.
• Windows 95, with IPX NetWare and Microsoft shells, or Microsoft®
TCP/IP (32 bit)
• Windows NT 3.51 and 4.0, with IPX NetWare and Microsoft shells, or
Microsoft TCP/IP (32 bit)
The following file servers are supported by the HP Network ScanJet 5
scanner:
• Novell NetWare 3.1x, with IPX
• Novell NetWare 4.x NDS, with IPX
• Windows NT 3.51 and 4.0, with TCP/IP
• IBM LAN Server 3.0 and 4.0
Windows NT and LAN Server environments must have network scanner
services installed and running on one server in each domain.
The HP Network ScanJet 5 scanner can be configured to run under
multiple protocols. In order to configure the scanner, at least one of the
protocols must also be running on your PC. For example, if your PC
runs only IPX protocol, then the scanner must also run at least IPX.
Before the scanner can be used, it must be connected to the network at
the scanner control panel, as described in the Getting Started Guide.You
can then configure the scanner, as described in this guide, using
JetAdmin. To do this, you must have supervisor access to at least one
network environment.
10 Introducing the HP Network ScanJet 5 Scanner EN
HP Network ScanJet 5 Scanner Features
Performance
• 15 ppm at 1 bit/pixel
• Grayscale definition: 1, 4, and 8 bits/pixel
• 300 dpi optical resolution up to 1200 dpi interpolated
• Comes with embedded Optical Character Recognition (OCR) software
• Supports image scanning, e-mail, LAN fax, and groupware software
• Uses G4 and Packbits compression to reduce disk space requirements
Paper Handling
• Supports multiple paper sizes
• Letter 8.5 x 11 in. (216 x 279 mm)
• A4 210 x 297 mm (8.3 x 11.7 inches)
• Legal 8.5 x 14 in. (216 x 356 mm)
• Holds up to 50 pages in Automatic Document Feeder (ADF)
• Scans text, graphics, and photos
Software
• User software
• HP Network ScanJet 5 Utility allows user to define destinations and
user scanner settings.
• PaperPort software can be installed by users to receive, view, and
manipulate documents scanned with the Network ScanJet 5 scanner.
• Administrator software
• HP JetAdmin software allows network administrators to quickly
configure scanners and their associated users pools, print queues,
faxes, and distribution lists.
• Recipient software
• PaperPort Viewer software allows recipients of scanned documents,
who don’t have PaperPort software, to view the documents.
1
Scanner
Introducing the
Interface Support
• Ethernet (also supports 10Base-T and 10Base-2/BNC)
• Token Ring (RJ-45 and DB9 connectors)
• 100Base-VG (also supports 10Base-T Ethernet)
• 100Base-TX (also supports 10Base-T Ethernet)
EN Introducing the HP Network ScanJet 5 Scanner 11
Figure 1
HP Network ScanJet 5 Scanner
Components
The following illustrations identify the components of the scanner.
A Control Panel
B Automatic Document Feeder (ADF)
C Scanner Unit
Figure 2
A ADF
B Scanner Glass
C Document Setmark
12 Introducing the HP Network ScanJet 5 Scanner EN
Figure 3
A ADF Connector Cable
B ADF Connector Socket
C Control Panel Connector Socket
D Scanner Power Switch
E Scanner Power Connector Socket
F Control Panel
G Control Panel Connector Cable
H LAN Connector (10BASE-T or Token Ring)
1
Scanner
Introducing the
EN Introducing the HP Network ScanJet 5 Scanner 13
Figure 4
HP Network ScanJet 5 Scanner Package
Contents
The following illustrations identify the package contents of the scanner.
A Automatic Document Feeder
B Scanner
C Documentation
D CD-ROM
E Scanner Power Cord
14 Introducing the HP Network ScanJet 5 Scanner EN
Initial Software Configuration
Overview
As the network administrator, you configure the scanner and the scanner
network environment and add users, printers, fax numbers and
distribution lists to create a public destination list for the scanner. You
use the HP Network ScanJet 5 administrative software, which is part of
the HP JetAdmin software, to perform these functions.
A scanner can be configured for a specific server, domain, or an entire
network. The HP Network ScanJet 5 scanner operates in the following
network environments:
• Novell NetWare 3.1x, with IPX
• Novell NetWare 4.x NDS, with IPX
• Windows NT 3.51 and 4.0, with TCP/IP
• IBM LAN Server 3.0 and 4.0
2
Note In NT and LAN Server environments, a scanner service (daemon) must
be installed and running on a server in each domain.
The HP Network ScanJet 5 scanner client software, HP Network
ScanJet 5 Utility, operates in the following environments:
• Windows 3.1x, with IPX NetWare shell, or Microsoft TCP/IP
• Windows for Workgroups 3.11, with IPX NetWare shell, or Microsoft
TCP/IP
• Windows 95, with IPX NetWare and Microsoft shells, or Microsoft
TCP/IP (32 bit)
• Windows NT 3.51 and 4.0 with IPX NetWare and Microsoft shells, or
Microsoft TCP/IP (32 bit)
EN Initial Software Configuration 15
In order to configure and use the scanner, the following conditions must
be met:
• You must have supervisor privileges on at least one of the network
environments.
• The scanner must be physically connected to the network at the control
panel, as described in the Getting Started Guide.
• You must specify the protocol stack and the frame type in the
Configuration menu at the control panel, as described in the Getting
Started Guide.
• You must configure the scanner on at least one network environment, as
described in this chapter.
• At least one destination must be added to the public destination list (or a
fax server must be configured), as described later in this chapter.
Destinations are selected from a pool of resources available for the
network environments configured for the selected scanner. Once a
destination is added, it appears in the public destination list displayed at
the scanner control panel. Using HP Network ScanJet 5 Utility,
registered users can select destinations from the public list and include
them in their private destination lists.
16 Initial Software Configuration EN
Using the HP JetAdmin Software
HP JetAdmin software runs on the following:
• Novell NetWare: only on Windows 95 and NT
• Windows NT: only on an NT client or an NT server
• LAN Server: only on Windows 95
You configure the scanner starting from the main window of the HP
JetAdmin software. First connect to a network environment (with
supervisor status). In Windows 95, start the HP JetAdmin software by
double-clicking the HP JetAdmin icon in the Windows Control Panel; in
Windows NT 3.51 or 4.0, double-click the HP JetAdmin icon in the HP
LaserJet program group. The main window is displayed, listing all
configured scanners, printers, plotters, and copiers.
Note If you think a device is missing from the list, press the [F5] key to
update (refresh) the window.
All devices are listed in the HP JetAdmin software main window under
the following types:
• IPX name
• TCP/IP name
2
Configuration
Initial Software
To select the preferred name, from the Options menu, choose
Preferences. On the default protocol tab of the Preferences dialog box,
select the desired name in the Default Name box:
• If you select IPX, the scanner is named with the bindery name (which is
the MAC/address displayed in the configuration menu at the control
panel).
• If you select TCP/IP, the scanner is named with the network name
defined in the DNS server, or (if this is not named) with the scanner IP
address.
In the Options menu, you can determine the mode in which you want to
work:
• Interview mode (the default), where you answer questions and configure
information in the order you are asked.
• Expert mode, where you enter information on the tabs of the
Configuration dialog box, in the order you choose.
To switch to Expert mode, choose Interview mode from the Options
menu. Although the instructions provided here are in Expert mode, the
information you enter is the same regardless of the mode you choose.
EN Initial Software Configuration 17
To begin scanner configuration
1 From the JetAdmin software main window, select the scanner you want
to modify.
Note If you don’t see the scanner listed, press the [F5] key to refresh (update)
the window.
2 From the Device menu, choose Modify, or click the Modify icon on the
toolbar. The Configuration for HP Network ScanJet 5 Scanner dialog
box appears.
3 Enter information on the tabs of the Configuration dialog box.
4 Click OK to close the dialog box (or Finish if you are in Interview
mode). The changes take effect.
Note
The information included in this chapter describes how to configure the
scanner initially. Please refer to online Help for information regarding
how to maintain the configuration.
Now that you have installed the scanner software, you will need to use
the HP JetAdmin software to connect the scanner to the network.
To complete the scanner configuration
1 In the Configuration dialog box, click the General tab.
2 In the Description box, type a description of the scanner, such as its
location or an explanation of the model. This field is optional. The
description appears in the main window of the JetAdmin software. The
scanner name is shown here and cannot be changed.
18 Initial Software Configuration EN
Configuring the Network Environment
The network environments on which the selected scanner is currently
configured are listed on the Networks tab, under Configured Network
Environments.
Note You may not need to enter any information on this tab, since the network
environment (such as an NT domain name, a LAN server domain name,
a NetWare 3.1x server name, or an NDS tree name) is added
automatically to the list when the first resource (user, user group, print
queue, or fax server link) belonging to that environment is added to the
public destination list.
The Synchronize Time With box displays the network environment with
which the scanner’s internal time is synchronized.
To configure additional environments
1 On the Networks tab, click Change to display the Network
Environments dialog box.
2 In the Available box, select a network environment with which you want
the scanner to work. This list shows all available networks for which the
scanner has not yet been configured and for which you have supervisor
access privileges. Only networks using the same protocol stack as the
scanner are displayed.
3 Click Add. The network environment is added to the Configured box.
The first environment added becomes the environment with which the
scanner’s internal time is synchronized, unless you specify otherwise.
4 Click OK.
If you have added a NetWare 4.x NDS network environment, the
appropriate dialog box appears.
2
Configuration
Initial Software
To select a server in an NDS network environment
1 In the NetWare NDS Network Environment dialog box, enter the
Scanner NDS Context, which defines the context where the scanner
object is created in the NDS tree.
2 Select the Scanner Server, which is the name of the server used by the
scanner.
If you have added an NT environment or a LAN Server environment,
the HP JetAdmin software displays a dialog box with the current
settings.
EN Initial Software Configuration 19
To view or change properties for a network environment
1 On the Networks tab, click Change.
2 In the Configured box of the Network Environments dialog box, select
the environment for which you want to change information and click
Properties.
For information regarding changing or deleting network environments,
see the online Help.
You can do the following:
• For NDS environments, you can change the Scanner Server if you’ve
logged in with supervisor access.
• For NT environments, you can change the reference to the server
currently running the network scanner service.
• For LAN Server environments, you can view the current settings.
• For NetWare 3.x environments, no settings are needed.
See the readme file for information about multiple-domain environments.
20 Initial Software Configuration EN
Adding Users
Add users to the public destination list shown at the scanner control
panel using the Users tab of the Configuration dialog box. The Control
Panel Users box on this tab displays the user destinations that are
currently configured for the selected scanner.
Note An entire user group for a specified network can be added as a
distribution list, as described in “Adding Distribution Lists” later in this
chapter.
To add users to the control panel destinations list
1 On the Users tab of the Configuration dialog box, click Change to
display the Users dialog box. The Available Users box lists,by network
type, all available network users who have not yet been added to the
public destination list. (Network types include NT domain, LAN Server,
NetWare 3.x, and NDS.)
Tip Before adding users, make sure the default settings described in steps 2,
3, and 4 are correct. These settings will be applied to all users you add in
this dialog box. Changing the default settings does not affect user
destinations that have already been added.
2
Configuration
Initial Software
2 In the Naming Convention box, select a default naming convention that
will apply to all users added in this dialog box. The naming convention
defines how the user is identified in the destination list. The following
naming conventions are available:
• User name—The name used to identify the user on the network. This
is the default.
• Full name—The network full name associated with the network
user.
• Ask each time—Stipulates that you will be asked to enter a name in
the User Properties dialog box every time a user destination is created.
3 In the User Rights box, assign a default user permission.
• Receive only—Allows the user to receive only documents from HP
Network ScanJet 5 scanners.
• Full access—Allows the user to receive documents and also to send
to any destination on any network environment currently supported
by the network scanner.
EN Initial Software Configuration 21
4 Identify the default workarea root location by typing a path, or use the
[...] (Browse) button to enter the path. The workarea root is the parent
directory to where individual users’ workareas will be stored.The user
workarea is the directory used by the scanner to temporarily store
scanned data. Each user has just one workarea; if a user has already been
assigned a workarea because he or she is using multiple scanners, this
location is automatically used.
5 In the Available Users box, for each network type, click the leftmost
icon (the plus or minus sign) to expand or collapse the list.
6 Add a user from the list by selecting a user name and then clicking Add.
The name appears in the Control Panel Users list. If this is the first user
to be added to an NDS or NT environment, you will be prompted for
more information, as described previously under “Configuring the
Network Environment.”
7 If you have selected Ask Each Time for the Naming Convention, you
will be asked to select a user name to display at the scanner control
panel. This will also happen whenever a naming conflict occurs.
8 When you have finished adding users to the Control Panel Users list,
click OK.
To change the name displayed at the scanner control panel, the user
rights, or the workarea for a specific user, select the user name in the
Control Panel Users box in the Users dialog box and click Properties.
In the User Properties dialog box, make the appropriate changes and
click OK.
For more information about maintaining user destinations, see the online
Help.
22 Initial Software Configuration EN
Adding Printers
Printer destinations, available using the Copy function at the scanner
control panel, are configured on the Printers tab of the Configuration
dialog box. The printers can be direct network printers that are
physically connected to the network or print queues that are logical
printers configured on a server.
To configure a direct network printer
TCP/IP must be selected as the protocol stack on the scanner before you
can configure a direct network printer.
1 On the Printers tab of the Configuration dialog box, click Direct
Network Printers to display the Direct Network Printers dialog box.
2 Under Current Settings, click New.
3 In the Control Panel Name box, type a unique name that will identify
the printer at the scanner control panel.
4 In the Printer Address box, type the IP address.
5 In the Printer Type box, select a printer class (model name) that will
allow the scanner to optimize the print quality.
6 Click Apply. The printer name appears in the Control Panel Printers list.
2
Configuration
Initial Software
EN Initial Software Configuration 23
To configure a print queue
1 On the Printers tab of the Configuration dialog box, click Print Queues
to display the Print Queues dialog box. The print queues that can be
added to the scanner control panel appear, by network environment, in
the AvailablePrint Queues box.
Note Before adding print queues, make sure the default settings described in
steps 2 and 3 are correct. These settings apply to all print queues you
add in this dialog box. Changing the default settings affects only print
queues added after the change.
2 In the Naming Convention box, select a default naming convention that
will apply to all print queues added in this dialog box. The naming
convention defines how the printer is identified in the destination list.
The following naming conventions are available:
• Print queue name—The name used to identify the print queue on
the network. This is the default.
• Ask each time—You will be asked to enter a name in the Print queue
Properties dialog box every time a print queue destination is created.
3 In the Printer Type box, select a printer class (model name) that allows
the scanner to optimize print quality. The default is None.
4 In the Available Print Queues box, for each network type, click the
leftmost icon (the plus or minus sign) to expand or collapse the list.
5 Add print queues by selecting a print queue in the Available Print
Queues box and clicking Add. The print queue name is displayed in the
Control Panel Print Queues box.
6 If you have selected Ask Each Time for the Naming Convention, you
will be asked to enter a print queue name to display at the scanner
control panel. This will also happen whenever a naming conflict occurs.
7 When you have finished adding print queues to the Control Panel Print
Queues list, click OK. The network environment to which the print
queue belongs is automatically added, if it has not previously been
added.
24 Initial Software Configuration EN
Configuring Fax Servers and Adding Fax
Destinations
Configure installed fax servers and fax destinations through the Faxes
tab of the Configuration dialog box.
A fax server must be configured and then selected for the scanner before
a user can scan a document to a fax destination.
See the HP Network ScanJet 5 Scanner web page
(http://www.hp.com/go/network-scanning) or contact an authorized HP
dealer for the most updated list of supported LAN fax servers.
For information regarding maintaining fax server and fax destination
information, see the online Help.
The following procedure is an example you can use for a configuration
reference.
To configure and then select a LAN fax server
1 In the Fax Server box on the Faxes tab, click Configure to display the
Lan Fax Configuration dialog box.
2 In the Supported Lan Fax Product box, select the vendor for the LAN
fax that is connected to the network.
3 Click Configure to display the Fax Server Selection dialog box.
4 In the Available Network Servers box, select the network server to
supply the first part of the Fax Server Directory location.
5 In the Fax Server Directory box, type the server and directory where the
fax system files are stored, or click Browse to locate the directory.
6 In the Scanner ID box, type the ID for the scanner, if appropriate. For
Biscom servers, this is the name used in the Biscom administration
software to define the print queue associated with the scanner.
7 Click OK. The Lan Fax Configuration dialog box is once again
displayed.
2
Configuration
Initial Software
EN Initial Software Configuration 25
To specify fax transmission options
1 On the Faxes tab, in the Fax Server box, click Configure.
2 In the Lan Fax Configuration dialog box, in the Supported LAN Fax
Products box, select the vendor for the LAN fax that is connected to the
network.
3 In the Fax Option box, click Advanced to display the Fax Transmission
Advanced Options dialog box.
4 In the Transmission Options box, enter the number of retries and the
retry rate, and select the maximum transmission speed and the
resolution. Select ECM to enable the Error Connection Module, which
checks the fax for accuracy every few thousand pixels. ECM takes
longer than manual transmission, but results in clearer fax images.
5 In the File Format box, select the file format in which the faxes will be
transmitted.
Note This option is not available for all LAN fax products.
6 If the fax server does not support sending notifications to users, select
Diable Notification To Users.
7 If the scanner is connected to a network printer, select Enable
Transaction Report Printing; in the Selected Printer box, you can select a
printer to print the fax transaction reports.
8 When you’ve finished configuring the server, click OK.
To add new fax destinations
1 On the Faxes tab of the Configuration dialog box, in the Control Panel
Faxes box, click Change to display the Faxes dialog box.
2 Under Current Settings, click New.
3 In the Control Panel Name box, type a name for the fax destination, as it
will appear on the scanner control panel.
4 In the Fax Number box, type the fax number for the new fax destination.
Use the format specified by your fax server.
5 In the Retry box, type the number of attempts that should be made to
dial the fax destination before canceling the request.
6 In the Accounting Code box, enter the accounting name you’ve
associated with the fax destination. This is optional. If left empty,
JetAdmin uses the accounting information entered for the fax server.
7 Click Apply to confirm the fax destination. The fax destination is
displayed in the Control Panel Faxes list.
26 Initial Software Configuration EN
Adding Distribution Lists
You can create distribution lists consisting of an entire network user
group or of a custom combination of users and fax destinations, and add
them to the public destination list. Distribution lists are displayed and
configured from the Distributions tab.
For information regarding maintaining distribution lists, see the online
Help.
To create a distribution from a network user group
1 On the Distributions tab, click Change to display the Distributions
dialog box. The user groups that can be added as a distribution list to the
public destination list are displayed, by network environment, in the
Available User Groups box. Only user groups belonging to networks for
which you have supervisor privilege are listed.
Tip Before adding a user group, make sure the default settings, described in
steps 2 and 3, are correct. These settings will apply to all users and
distribution lists you add in this dialog box.
2 In the Naming Convention box, select a default naming convention that
will apply to all user groups added in this dialog box. The naming
convention defines how the user group is identified in the destination
list. The following naming conventions are available:
• User group name—The name used to identify the user group in the
network. This is the default.
• Ask each time—You will be asked to enter a name in the
Distribution Properties dialog box every time a user group
distribution is added.
3 In the User Defaults box, select Ask Each Time if you want to display
the User Properties dialog box for every network user who has not
previously been added to the user pool.
4 Select a user group from the Available User Groups list and click Apply.
The user group name appears in the Control Panel Distributions box.
5 If you have selected Ask Each Time for the Naming Convention, the
Distribution Properties dialog box is displayed whenever a naming
conflict occurs. Enter a new name for the distribution list in this dialog
box.
6 If you have selected Ask Each Time under User Defaults, the User
Properties dialog box appears whenever a user included in the user
group has not already been added through the Users tab. Add user
properties.
7 When you have finished adding user groups to the Control Panel
Destinations list, click OK.
2
Configuration
Initial Software
EN Initial Software Configuration 27
Note If the network to which the selected user group belongs has not been
added to the scanner environment, it will automatically be added at this
time.
To add a custom distribution list
1 On the Distributions tab, click Change to display the Distributions
dialog box.
2 In the Distributions dialog box, click New to display the Distribution
Properties dialog box. All user and fax destinations belonging to the
scanner are listed in the Available Destinations box.
3 In the Control Panel Name box, type a name by which the distribution
list will be identified on the scanner control panel.
4 In the Available Destinations box, select a destination to be included in
the distribution list and click Add. The destination is displayed in the
Included Destinations list.
5 When you have finished adding the destinations to be included in the
distribution list, click OK.
28 Initial Software Configuration EN
Scanner Maintenance
Other Scanner Functions
Once the scanner is configured and operational, you can perform
backups, view reports, reset configuration parameters, and upgrade the
firmware, as described in this chapter.
In addition, this chapter contains procedures for cleaning and
maintaining the scanner itself. For details on ordering, see “Replacement
Parts and Accessories” in Appendix B.
3
EN Scanner Maintenance 29
HP JetAdmin Software Maintenance
Procedures
The HP JetAdmin software provides you with tools to quickly perform
scanner maintenance. For each of the procedures described on the
following pages, you’ll need to first select the scanner in the HP
JetAdmin software and then select the procedure on the Tools tab of the
Properties dialog box.
To get to the Tools tab
1 Connect to a network environment (with supervisor status) and start the
HP JetAdmin software. The main window appears, listing all configured
scanners, printers, plotters, and copiers.
2 Select the scanner for which you want to perform a maintenance
procedure.
3 From the Device menu, choose Properties.
4 In the Properties dialog box, click the Tools tab.
Backing Up the Scanner Configuration
It’s a good idea to back up your scanner configuration on a frequent and
regular basis. Always do a backup before product exchange.
To back up the scanner configuration
1 On the Tools tab of the Properties dialog box, click the Backup icon.
2 In the Commands box, click Backup.
3 In the Backup dialog box, specify the directory in which the backup
should be placed.
4 Click OK. The message Backup in progress is displayed until
the backup is completed. You can click Abort at any time to cancel the
backup. The message Scanner backup was successfully
completed is displayed at the end of the process.
To check the results of the backup, refer to the Events Log.
30 Scanner Maintenance EN
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