HP ScanJet 1000 Owner Manual

HP Scanjet Professional 1000 Mobile Scanner

User Guide

Contents

Scanner overview............................................................................................................ 3

Scanner hardware............................................................................................................. 3

Scanner front panel buttons....................................................................................... 3

Scanner software.............................................................................................................. 4

How to scan with the HP Scanjet 1000 scanner driver .............................................. 4

2 Use the scanner...............................................................................................................5

Load originals ................................................................................................................... 5

Document loading tips ............................................................................................... 5

Load documents ........................................................................................................ 7

Load a card into the paper feed slot .......................................................................... 7

Scan a document.............................................................................................................. 7

Tips on scanning........................................................................................................ 8

Scan from the scanner button .................................................................................... 8

Scan from TWAIN-compliant scanning software........................................................ 8

3 Useful scanner features.................................................................................................. 9

Filter out a color from a document (color channel dropout)............................................... 9

4 Care and maintenance.................................................................................................. 10

Order maintenance and scanning supplies..................................................................... 10

Clean the roller and the scanner glass............................................................................ 10

5 Troubleshooting ............................................................................................................ 12

Basic troubleshooting tips............................................................................................... 12

Scanner installation troubleshooting ............................................................................... 12

Check the USB cable............................................................................................... 13

Uninstall and then reinstall the HP Scanjet 1000 scanner driver ............................. 13

Scanner initialization or hardware problems ................................................................... 13

Check the USB connection...................................................................................... 13

Reset the scanner.................................................................................................... 14

Scanner has stopped working correctly................................................................... 14

Scanner operation problems........................................................................................... 15

Scanner will not turn on ........................................................................................... 15

Scanner does not scan right away...........................................................................15

Scanner scans only one side of a two-sided page................................................... 15

Scanned images are not straight ............................................................................. 16

Scanned image is fuzzy........................................................................................... 16

Optimize scanning and task speeds ........................................................................ 16

The scan is completely black or completely white ................................................... 16

Vertical black stripes appear on the scanned image................................................ 16

Scan files are too large............................................................................................ 16

Scanner buttons are not working correctly......................................................................17

Scanner paper path problems......................................................................................... 17

Paper jamming, skewing, misfeeds ......................................................................... 17

Scanning fragile originals......................................................................................... 18

Paper does not feed successfully............................................................................ 18

The scanned image has streaks or scratches.......................................................... 18

An item loaded in the scanner jams repeatedly....................................................... 19

Clear jams from the scanner.................................................................................... 19

6 Product support............................................................................................................. 20

Getting assistance .......................................................................................................... 20

Where to get additional information ................................................................................ 20

HP Scanjet 1000 driver help.................................................................................... 21

Technical resources................................................................................................. 21

7 Specifications................................................................................................................ 22

Scanner Specifications ................................................................................................... 22

Environmental specifications .......................................................................................... 23

Regulatory information.................................................................................................... 23

Disposal of Waste Equipment by Users in Private Households in the European U nion.. 23

Index.................................................................................................................................... 25

1 Scanner overview

This User Guide covers what you need to know about using your scanner.

• Scanner hardware

• Scanner software

Scanner hardware

n o

1 2 3 4

Scanner front panel buttons

Use the Scan button on the scanner front panel to start a scan.

Paper feed slot Scan button Cancel button USB input

Button name Description

1 Cancel Cancels a scan in progress. 2 Scan Starts a scan.

Scanner overview

Scanner software

The scanner comes with an assortment of scanning and document-management programs, including:

• HP Scanjet 1000 scanner driver (TWAIN)

• Nuance OmniPage software application

• Nuance PaperPort software application

• NewSoft Presto! BizCard software application

How to scan with the HP Scanjet 1000 scanner driver

To start a scan, you need to install the HP Scanjet 1000 scanner driver and the TWAIN-compliant scanning software applications. HP recommends installing all of the bundled software applications. Start one of the applications. Select the TWAIN data source to display the HP Scanjet 1000 TWAIN user interface. (Different applications provide different methods for displaying the TWAIN user interface. It is often accomplished by selecting "Scanner Settings" or "Acquire".) Click the Scan button on the TWAIN user interface to start a scan. For more information on how to use the TWAIN-compliant software application, please refer to the Software Help provided by the application.

Use the HP Scanjet 1000 TWAIN user interface to start a scan: Start a scan: Load the original in the paper feed slot, and then click Scan. The scan will

be completed using the default settings. Scan Progress Window The Scan Progress Window opens when you start a scan. Use this window to complete

the following tasks:

• Cancel a scan.

• Complete the scan and process the document

For more information, click Help on the HP Scanjet 1000 TWAIN user interface.

HP Scanjet 1000 Scanner

2 Use the scanner

The following topics describe the HP Scanjet scanner as well as how to scan an original document.

• Load originals

• Scan a document

Load originals

For helpful information on loading your documents properly, refer to the following topics.

• Document loading tips

• Load documents

• Load a card into the paper feed slot

Document loading tips

• Be sure that your documents are within these guidelines:

Width: 74 mm to 216 mm (2.9 in to 8.5 in) Length: 52 mm to 356 mm (2.1 in to 14 in) Weight: 50 g/m2 to 120 g/m2 (13.3 to 32 lb)

• In the HP Scanjet 1000 TWAIN user interface, set the page size to match the width and length of the paper that you are scanning.

• The scanner paper feed slot can process cards that meet the following specifications:

Minimum size: 74 mm x 52 mm (2.9 in x 2.1 in) Maximum size: 210 mm x 269 mm (8.3 in x 10.6 in)

(13.3 lbs)

Minimum weight: Maximum weight:

50 g/m 120 g/m

(32 lbs)

Use the scanner

• Scanning the following types of documents might result in paper jams or damage to the documents.

Wrinkled or creased documents

Torn documents

Curled documents

Documents with paper clips or staples

Carbon paper

Coated paper

Extremely thin, translucent paper

Paper with adhesive notes or flags attached

Photos

Overhead transparencies

Papers that are stuck together

Paper with wet substances such as glue or correction fluid

How to avoid paper jams

• Smooth out any folds or curls in your documents before placing them into the

paper feed slot. If the leading edge of a document is curled or folded, it may cause a paper jam.

• To scan fragile documents (such as photos or documents on wrinkled or very

lightweight paper), place the document in a clear, heavyweight document sleeve no wider than 216 mm (8.5 in) before loading them into the paper feed slot.

TIP: If you do not have an appropriately-sized document sleeve, consider using a sleeve intended for use in a ring binder. Trim the ring-side edge so the sleeve is no more than 216 mm (8.5 in) wide.

• Clean the scanning rollers after scanning a document that has pencil writing on it.

Load documents

The HP Scanjet 1000 is a duplex scanner, which means it can scan one side of the page or both sides of the page at the same time. However, the HP Scanjet 1000 can only scan one page at a time.

1. To scan a single side of the page, insert the page face up with the top of the page pointing to the paper feed slot.

To scan both sides of the page, insert the 1 pointing to the paper feed slot.

2. Align the original to the left side of the paper feed slot.

Load a card into the paper feed slot

To load a card into the paper feed slot, follow these steps:

1. Place the card face up with the long dimension parallel to the paper feed slot and make sure the top of the card points to the paper feed slot.

page face up with the top of the page

2. Align the original to the left side of the paper feed slot.

Scan a document

The following topics describe how to scan originals using the scanner and the scanner

software.

• Tips on scanning

• Scan from the scanner button

• Scan from TWAIN-compliant scanning software

Use the scanner

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