and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Linux is a U.S. registered trademark of Linus Torvalds.
April 2005 (First Edition)
Part Number 391001-001
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
3
Contents
Server component identification 7
Front panel components....................................................................................................................... 7
Front panel LEDs and buttons..............................................................................................................8
* Depending on the model of the server, slot 1 or slot 2 will be pre-populated with a
storage controller. If the expansion slot is populated with the standard PCI-X storage
controller card, it should not be converted to PCI Express.
Rear panel LEDs and buttons
Item Description Status
1 iLO activity Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
2 iLO link Green = Link exists.
Off = No link exists.
3 10/100/1000
NIC 2 activity
Green = Link exists.
Flashing green = Activity exists.
Off = No link exists.
4 10/100/1000
NIC 2 link
5 10/100/1000
NIC 1 link
Green = Link exists.
Off = No link exists.
Green = Link exists.
Off = No link exists.
12 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
Item Description Status
6 10/100/1000
NIC 1 activity
Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
7 Unit Identification
button/LED
Blue = Identification is activated.
Flashing blue = System is being managed
On = ROM treats the system
configuration as invalid.
S7, S8 Off, Off Debug LEDs
14 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
NMI switch
The NMI switch allows administrators to perform a memory dump before
performing a hard reset. Crash dump analysis is an essential part of eliminating
reliability problems, such as hangs or crashes in operating systems, device
drivers, and applications. Many crashes freeze a system, requiring you to do a
hard reset. Resetting the system erases any information that would support root
cause analysis.
Systems running Microsoft® Windows® operating systems experience a blue
screen trap when the operating system crashes. When this happens, Microsoft®
recommends that system administrators perform an NMI event by pressing a
dump switch. The NMI event enables a hung system to become responsive again.
System board LEDs
Item LED Description Status
1 DIMM 6C failure Amber = DIMM has failed.
Off = DIMM is operating normally.
2 DIMM 5C failure Amber = DIMM has failed.
Off = DIMM is operating normally.
Server component identification 15
Item LED Description Status
3 DIMM 4B failure Amber = DIMM has failed.
Off = DIMM is operating normally.
4 DIMM 3B failure Amber = DIMM has failed.
Off = DIMM is operating normally
5 DIMM 2A failure Amber = DIMM has failed.
Off = DIMM is operating normally.
6 DIMM 1A failure Amber = DIMM has failed.
Off = DIMM is operating normally
7 Overtemperature Amber = System has reached cautionary or
critical temperature level.
Off = Temperature is OK.
8 Processor 1 failure Amber = Processor has failed.
Off = Processor is operating normally.
9 PPM 1 failure Amber = PPM has failed.
Off = PPM is operating normally.
10 PPM 2 failure Amber = PPM has failed.
Off = PPM is operating normally
11 Processor 2 failure Amber = Processor has failed.
Off = Processor is operating normally.
12 Power supply signal
connector interlock
failure
13 Standby power
good
14 Power supply fan
module failure
Amber = Power supply signal cable is not
connected.
Off = Power supply signal cable is
connected.
Green = Auxiliary power is applied.
Off = Auxiliary power is not applied.
Amber = One fan in this module has failed.
Red = Multiple fans in this module have
failed.
Off = All fans in this module are operating
normally.
16 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
Item LED Description Status
15 System diagnostic Refer to the HP Remote Lights-Out Edition II
User Guide on the Documentation CD.
16 Online spare
memory
17 Riser interlock Amber = PCI riser assembly is not seated.
Amber = Failover has occurred. Online spare
memory is in use.
Green = Online spare memory is enabled,
but not in use.
Off = Online spare memory is disabled.
Off = PCI riser assembly is seated.
System LEDs and internal health LED combinations
When the internal health LED on the front panel illuminates either amber or red,
the server is experiencing a health event. Combinations of illuminated system
LEDs and the internal health LED indicate system status.
The front panel health LEDs indicate only the current hardware status. In some
situations, HP SIM may report server status differently than the health LEDs
because the software tracks more system attributes.
System LED
and color
Internal
Health LED
color
Status
Processor
failure, socket X
(Amber)
Red One or more of the following conditions may exist:
• Processor in socket X has failed.
• Processor in socket X failed over to the offline spare.
• Processor X is not installed in the socket.
• Processor X is unsupported.
• ROM detects a failed processor during POST.
Amber Processor in socket X is in a pre-failure condition.
Server component identification 17
System LED
and color
Processor
failure, both
sockets
(Amber)
PPM failure
(Amber)
DIMM failure,
slot X (Amber)
DIMM failure, all
slots in one
bank (Amber)
Overtemperatur
e (Amber)
Internal
Health LED
color
Red Processor types are mismatched.
Red PPM has failed.
Red • DIMM in slot X has failed.
Amber • DIMM in slot X has reached single-bit correctable error
Red No valid or usable memory is installed in the system.
Amber The health driver has detected a cautionary temperature level.
Status
• DIMM in slot X is an unsupported type, and no valid memory
exists in another bank.
threshold.
• DIMM in slot X is in a pre-failure condition.
• DIMM in slot X is an unsupported type, but valid memory exists
in another bank.
Riser interlock
(Amber)
Online spare
memory
(Amber)
Power
converter
module
interlock
(Amber)
Fan module
(Amber)
Fan module
(Red)
Red The server has detected a hardware critical temperature level.
Red The PCI riser board assembly is not seated.
Amber Bank X failed over to the online spare memory bank.
Red The power converter module is not seated.
Amber A redundant fan has failed.
Red The minimum fan requirements are not being met in one or more
of the fan modules. One or more fans have failed or are missing.
18 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
System LED
and color
Power supply
signal interlock
Internal
Health LED
color
Status
Red The power supply signal cable is not connected to the system
board.
(Amber)
Internal USB connector
The front internal USB connector is located in the processor zone fan module.
Item Description
1 USB connector
2 Front internal/external selector switch
For more information, refer to "Internal USB Functionality (on page 77)."
Server component identification 19
SAS and SATA device numbers
Identifying the status of a hard drive
When a drive is configured as a part of an array and connected to a powered-up
controller, the condition of the drive can be determined from the illumination
pattern of the hard drive status lights (LEDs).
20 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
SAS and SATA hard drive LED combinations
1 - Fault/UID LED
(amber/blue)
2 - Online/Activity
LED (green)
Interpretation
Flashing amber and
blue
On, off, or flashing The drive has failed, or a predictive failure alert has been
received for this drive; it also has been selected by a
management application.
Blue On, off, or flashing The drive is operating normally, and it has been selected by
a management application.
Flashing amber On A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Off On The drive is online, but it is not active currently.
Flashing amber Flashing
Do not remove the drive. Removing a drive may
terminate the current operation and cause data loss.
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert
has been received for this drive. To minimize the risk of data
loss, do not replace the drive until the expansion or migration
is complete.
Off Flashing
Do not remove the drive. Removing a drive may
terminate the current operation and cause data loss.
The drive is rebuilding, or it is part of an array that is
undergoing capacity expansion or stripe migration.
Flashing amber Flashing The drive is active, but a predictive failure alert has been
received for this drive. Replace the drive as soon as
possible.
Off Flashing The drive is active, and it is operating normally.
Amber Off A critical fault condition has been identified for this drive, and
the controller has placed it offline. Replace the drive as soon
as possible.
Flashing amber Flashing A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Off Off The drive is offline, a spare, or not configured as part of an
array.
Server component identification 21
Fan module locations
Item Description
1 Power supply zone fan module
2 Processor zone fan module
23
Server operations
In this section
Powering up the server .................................................................................................................23
Processor zone fan module LED ..................................................................................................23
Powering down the server ............................................................................................................24
Extending the server from the rack...............................................................................................25
Removing the access panel...........................................................................................................26
Installing the access panel ............................................................................................................26
To power up the server, press the Power On/Standby button.
Processor zone fan module LED
24 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
Status
Amber = One fan in this module has failed.
Red = Multiple fans in this module have failed.
Off = All fans in this module are operating normally.
For power supply zone fan module LED information, refer to "System Board
LEDs (on page 14
)."
Powering down the server
WARNING: To reduce the risk of personal injury, electric
shock, or damage to the equipment, remove the power cord to
remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC
power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to
power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system
documentation.
3. If the server is installed in a rack, press the UID LED button on the front
panel. Blue LEDs illuminate on the front and rear panels of the server.
4. Press the Power On/Standby button to place the server in standby mode.
When the server activates standby power mode, the system power LED
changes to amber.
5. If the server is installed in a rack, locate the server by identifying the
illuminated rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
Server operations 25
Extending the server from the rack
NOTE: If the optional cable management arm option is installed, you
can extend the server without powering down the server or
disconnecting peripheral cables and power cords. These steps are only
necessary with the standard cable management solution.
1. Power down the server ("Powering down the server" on page 24).
2. Disconnect all peripheral cables and power cords from the server rear panel.
3. Loosen the thumbscrews that secure the server faceplate to the front of the
rack.
4. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or
equipment damage, be sure that the rack is adequately stabilized
before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be
careful when pressing the server rail-release latches and sliding
the server into the rack. The sliding rails could pinch your fingers.
5. After performing the installation or maintenance procedure, slide the server
back into the rack:
a. Slide the server fully into the rack.
26 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
b. Secure the server by tightening the thumbscrews.
6. Reconnect the peripheral cables and power cords.
Removing the access panel
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
1. Power down the server if the standard cable management solution is installed
("Powering down the server" on page 24
NOTE: If the optional cable management arm is installed, you can
extend the server and perform hot-plug installation or maintenance
procedures without powering down the server.
).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 25
3. Lift up on the hood latch handle and remove the access panel.
).
Installing the access panel
1. Place the access panel on top of the server with the hood latch open. Allow
the panel to extend past the rear of the server approximately 8 mm (0.2 in).
2. Engage the anchoring pin with the corresponding hole in the latch.
3. Push down on the hood latch. The access panel slides to a closed position.
Server operations 27
Removing PCI riser board assembly
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
NOTE: If the expansion slot is populated with the standard PCI-X
storage controller card, it should not be converted to PCI Express.
1. Power down the server ("Powering down the server" on page 24).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 25
).
3. Remove the access panel ("Removing the access panel" on page 26
4. Remove the PCI riser board assembly:
a. Disconnect external cables connected to any existing expansion boards.
b. Loosen the four PCI riser board assembly thumbscrews.
c. Lift the front of the assembly slightly and unseat the riser boards from
the PCI riser board connectors.
).
28 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
Installing PCI riser board assembly
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser board.
IMPORTANT: Be sure that all DIMM slot latches are closed to provide
adequate clearance before installing the PCI riser board assembly with
a half-length expansion board.
NOTE: If the expansion slot is populated with the standard PCI-X
storage controller card, it should not be converted to PCI Express.
1. Align the PCI riser boards with the corresponding connectors on the system
board and install it into place.
2. Tighten the four PCI riser board assembly thumbscrews.
Installing the server into the rack .................................................................................................36
Powering up and configuring the server.......................................................................................38
Installing the operating system.....................................................................................................39
Registering the server ...................................................................................................................39
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you
keep your servers up and running with support packages tailored specifically for
HP ProLiant systems. HP Care Packs let you integrate both hardware and
software support into a single package. A number of service level options are
available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard
product warranty with easy-to-buy, easy-to-use support packages that help you
make the most of your server investments. Some of the Care Pack services are:
• Hardware support
– 6-Hour Call-to-Repair
– 4-Hour 24x7 Same Day
– 4-Hour Same Business Day
• Software support
– Microsoft®
– Linux
30 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide
– HP ProLiant Essentials (HP SIM and RDP)
– VMWare
• Integrated hardware and software support
– Critical Service
– Proactive 24
– Support Plus
– Support Plus 24
• Startup and implementation services for both hardware and software
For more information on Care Packs, refer to the HP website
(http://www.hp.com/hps/carepack/servers/cp_proliant.html
).
Rack planning resources
The rack resource kit ships with all HP branded or Compaq branded 9000,
10000, and H9 series racks. A summary of the content of each resource follows:
• Custom Builder is a web-based service for configuring one or many racks.
Rack configurations can be created using:
– A simple, guided interface
– Build-it-yourself mode
For more information, refer to the HP website
(http://www.hp.com/products/configurator
).
• The Installing Rack Products video provides a visual overview of operations
required for configuring a rack with rack-mountable components. It also
provides the following important configuration steps:
– Planning the site
– Installing rack servers and rack options
– Cabling servers in a rack
– Coupling multiple racks
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