HP SAN Visibility User Manual
HP Storage SAN Visibility 6.0 User Guide
Abstract
This document describes how to use the HP Storage SAN Visibility user interface to review the topology and inventory in a
complex Storage Area Network (SAN) environment. This document is intended for users and HP authorized service providers
who use the HP Storage SAN Visibility software to obtain SAN analysis reports.
HP Part Number: 712618-001
Published: January 2013
Edition: Second
© Copyright 2006, 2013 Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Java is a registered trademark of Oracle and/or its affiliates.
Contents
1 Overview..................................................................................................6
HP Storage SAN Visibility package contents................................................................................7
Hardware and software requirements..........................................................................................7
2 Install, repair, and remove SAN Visibility.......................................................9
Supported Operating Systems....................................................................................................9
Installer prerequisites.................................................................................................................9
Installing/Updating SAN Visibility..............................................................................................9
Repair SAN Visibility..............................................................................................................10
Removing SAN Visibility..........................................................................................................11
3 Using SAN Visibility.................................................................................12
SAN Visibility GUI..................................................................................................................12
SAN Visibility menus..........................................................................................................13
Using SAN Visibility...............................................................................................................14
Accessing the SAN Visibility GUI.........................................................................................14
Specifying SAN details.......................................................................................................15
Adding SAN details......................................................................................................15
Supporting switch details....................................................................................................16
Adding a switch............................................................................................................17
Modifying switch details.................................................................................................18
Removing a switch.........................................................................................................18
Removing a component group........................................................................................19
Renaming a component group........................................................................................19
Clear All a component group..........................................................................................20
Specifying host details........................................................................................................21
Supported operating systems..........................................................................................22
Host discovery interfaces................................................................................................22
Server configurations.....................................................................................................22
Discovering hosts..........................................................................................................23
Adding hosts................................................................................................................23
Modifying login details of a host ....................................................................................23
Specifying customer details.................................................................................................24
Adding contact details...................................................................................................24
Specifying advanced settings (optional)................................................................................25
Specifying HBA-Host map details (optional)......................................................................25
Importing HBA-Host map files.....................................................................................25
Creating HBA-Host map files......................................................................................26
Specifying FICON switch details (optional).......................................................................27
Loading IOCP files....................................................................................................27
Removing IOCP files.................................................................................................27
Specifying type of SAN components to be displayed in the processed report (optional)..........28
Customizing SAN device labels to be displayed in the topology diagrams (optional).............30
Checking compatibility between different SAN components................................................32
Initiating data collection......................................................................................................35
Data collection methods......................................................................................................37
SNMP based data collection..........................................................................................37
SMI-Agent based data collection (for Brocade switch)........................................................37
Sending raw data file to HP................................................................................................38
Manually emailing raw data files to HP............................................................................38
Enabling auto emailing of raw data................................................................................39
EVA to 3PAR Storage Migration......................................................................................40
Contents 3
Viewing raw data.........................................................................................................41
Determining the SMTP server IP address...........................................................................42
Viewing reports.................................................................................................................43
Comparing SAN................................................................................................................45
Saving the current configuration file......................................................................................46
Opening an existing configuration file..................................................................................47
Exiting from SAN Visibility..................................................................................................47
4 Support and other resources......................................................................48
Contacting HP........................................................................................................................48
Subscription service............................................................................................................48
Related information.................................................................................................................48
Documents........................................................................................................................48
Websites..........................................................................................................................48
Documentation feedback.........................................................................................................48
Product feedback....................................................................................................................49
Typographic conventions.........................................................................................................49
A DCOM configuration................................................................................50
B Troubleshooting........................................................................................52
Network connectivity issues......................................................................................................52
SNMP access failures..............................................................................................................52
SMI-S Access failures..............................................................................................................53
Changing SNMP proxy settings for HP Storage 8/20q and QLogic FC switches.............................53
C Error codes.............................................................................................54
Troubleshooting the error codes................................................................................................54
Glossary....................................................................................................58
4 Contents
Figures
1 WMI Mapper dialog box.................................................................................................10
2 SAN Visibility welcome screen...........................................................................................12
3 SAN Visibility GUI...........................................................................................................13
4 SAN Settings window.......................................................................................................15
5 Switch Settings window....................................................................................................16
6 Brocade AG mode switch example.....................................................................................18
7 Removing switch..............................................................................................................18
8 Removing component group..............................................................................................19
9 Renaming component group..............................................................................................20
10 Clear All component group...............................................................................................21
11 Host Settings window.......................................................................................................21
12 Customer Details window..................................................................................................24
13 Specifying Advanced Settings window................................................................................25
14 HBA-Host map details window...........................................................................................26
15 IOCP files window...........................................................................................................27
16 Filter SAN components window.........................................................................................28
17 Filtering host and HBA details............................................................................................29
18 Filtering storage device details...........................................................................................29
19 Filtering virtual machine details..........................................................................................30
20 Customize topology window..............................................................................................31
21 Customize topology label window......................................................................................32
22 Compatibility Check window.............................................................................................33
23 Data Collection Window..................................................................................................35
24 Schedule Data Collection..................................................................................................36
25 CIMOM server setting window..........................................................................................38
26 SMTP Server details.........................................................................................................40
27 EVA to 3PAR StoreServ Storage Migration screen.................................................................41
28 Raw Data window...........................................................................................................42
29 Determining SMTP server details........................................................................................42
30 Processed report..............................................................................................................45
31 SAN comparison details...................................................................................................46
Tables
1 Hardware requirements.......................................................................................................8
2 SAN Visibility file menus...................................................................................................13
3 Host discovery interfaces...................................................................................................22
4 SDG Rules......................................................................................................................34
5 Document conventions......................................................................................................49
6 Error codes and troubleshooting........................................................................................54
Examples
1 Filtering host and HBA details in the processed report...........................................................29
2 Filtering storage device details in the processed report..........................................................29
3 Filtering virtual machine details in the processed report.........................................................30
4 Customizing storage device labels in the processed report.....................................................32
1 Overview
HP Storage SAN Visibility provides a quick and easy way to review the topology and inventory
in a complex Storage Area Network (SAN) environment.
HP Storage SAN Visibility offers the following features:
• Provides an intuitive, simple, and easy to use graphical user interface (GUI).
• Collects SAN information, such as Fibre Channel (FC) switch details, host details, Host Bus
Adaptor (HBA) details, and Storage Array Connectivity information, by logging in to the FC
switches and the hosts.
• Sends raw data collected by SAN Visibility to HP (sent automatically by the SAN Visibility
software or sent manually). A processed report is generated on receipt of the data file.
• Sends processed reports containing SAN topology diagram, device inventory, high level SAN
summary, HBA-Host mapping details, analysis, and recommendations in HTML or Microsoft
Excel format.
• Allows data collection from the FICON enabled switches.
• Provides report on FICON supported devices in your SAN using IOCP file.
• Supports data collection from NPIV configured switches.
• Supports data collection from switches configured with Internet Protocol version 6 (IPv6)
addresses.
• Provides an option to filter the type of SAN components you want to view in your processed
report.
• Provides an option to customize the SAN device labels that you want to view in the processed
report (topology diagram).
• Simplifies initial SAN implementation and helps reduce SAN infrastructure cost and complexity.
• Provides an option to compare SANs and generate compared reports.
• Provides an option schedule data on a daily, weekly, or monthly basis.
• Provides an option to adjust the size of the GUI according to your preference.
• Supports physical host discovery of HP-UX, RHEL, SuSE, HyperV, VMware ESX, and Microsoft
Windows. Also supports virtualization by discovering virtual machines associated with HyperV
and VMware ESX.
• Detects host operating system details and the details of the HBA attached to the host.
• Provides firmware recommendations for Storage Devices and FC Switches.
• Check for SDG Fabric non-adherence run through captured SAN information and tries
analyzing it for any potential SDG non-adherence and generate recommendations in the
processed report based on the output of the non-adherence check.
SAN Visibility 6.0 features
• Added EVA-3PAR StoreServ Storage Migration recommendation feature.
• 3PAR StoreServ Storage Array recommendation and compatibility support for F200, F400,
• Added host discovery support for :
6 Overview
T400, T800, 10400, 10800, 7200 and 7400 models.
ESX/ESXi 4.1, ESX/ESXi 5.0 and ESX/ESXi 5.1◦
◦ Windows 2008 R2
This chapter addresses the following topics:
• “HP Storage SAN Visibility package contents” (page 7)
• “Hardware and software requirements” (page 7)
HP Storage SAN Visibility package contents
Following are the components of the HP Storage SAN Visibility bundle:
• HP Storage SAN Visibility installer (SANVisibility_Setup.exe)
• Product documentation
• Licenses
Hardware and software requirements
This section discusses the hardware and software requirements for installing HP Storage SAN
Visibility.
• Software
To use HP Storage SAN Visibility, following are the necessary applications that need to be
installed on a host where HP Storage SAN Visibility is installed:
Installation
◦ Java 2 Runtime Environment (JRE) v1.5 or v1.6.
Data Collection
◦ Windows Remote Management version 2.0 (WinRM)
Run following commands to complete the winrm setup
1. Open command prompt.
2. Execute winrm quickconfig
– If the system prompts to start the WinRM service, press 'y' followed by the
'enter'
3. Execute “winrm set winrm/config/Service/auth @{Basic="true"}”
4. Execute “winrm set winrm/config/Service
@{AllowUnencrypted="true"}”
– Brocade SMI Agent (120.6.0 a) installed for SMI-S based data collection. For
more information, see the SMI-Agent user guide.
NOTE: Brocade SMI-Agent installation is not mandatory for SAN Visibility data collection. If
Brocade SMI-Agent is not installed, then the collection takes place through SNMP (and Brocade
APIs). For more information on data collection methods, see “Data collection methods” (page 37).
Viewing Report
• Internet Explorer 8 or Internet Explorer 9
• Microsoft Excel viewer
• Microsoft Visio viewer
Table 1 (page 8) lists the hardware requirements.
HP Storage SAN Visibility package contents 7
Table 1 Hardware requirements
RecommendedMinimum
Pentium III processor 128 MB RAM 10 Base-T Ethernet port
Standard LAN connectivity with target FC switches and
hosts
Pentium IV processor 256 MB RAM 100 Base-T Ethernet
port
8 Overview
2 Install, repair, and remove SAN Visibility
Supported Operating Systems
Following are the prerequisites to install and run HP Storage SAN Visibility:
• Microsoft Windows system with any of the following operating systems:
◦ Microsoft Windows Server 2003 Standard or Enterprise edition with Service Pack 2
◦ Microsoft Windows XP Professional edition with Service Pack 2
◦ Microsoft Windows Server 2008 Enterprise Edition with Service Pack 2
◦ Microsoft Windows 7
◦ Microsoft Windows 2008 R2
◦ Microsoft Windows Vista Enterprise Edition with Service Pack 2
NOTE: For installing SAN Visibility on a system running on Microsoft Vista, do one of
the following:
– Disable User Account Control (UAC) on the system. For more information on how to
disable UAC, see http://technet.microsoft.com/en-us/library/cc709691.aspx.
Installer prerequisites
To install HP Storage SAN Visibility:
1. WMI Mapper must not be installed before installing HP Storage SAN Visibility. If WMI Mapper
is installed before installing HP Storage SAN Visibility then, HP Storage SAN Visibility's
installation does not proceed and displays the following message and aborts the installation:
The Installer found an instance of WMI Mapper running on this
machine. Installing HP Storage SAN Visibility may affect other HP’s
product. Please install HP Storage SAN Visibility on machine where
WMI Mapper is not installed.
2. 32-bit JRE, v1.5 or v1.6 is required to install HP Storage SAN Visibility.
For example, If JRE v1.6 and v1.7 are installed in the machine, v1.7 is considered as the
latest version. Since, JRE v1.7 is not supported by HP Storage SAN Visibility, the installer
throws the following error:
JRE was not found.
Installing/Updating SAN Visibility
To install/upgrade HP Storage SAN Visibility, complete the following steps:
1. Download HP Storage SAN Visibility package from the following website:
http://h18006.www1.hp.com/storage/networking/sansolutions.html
2. Select a folder (for example, C:\temp) to save the HP Storage SAN Visibility install package.
3. Run SANVisibility_Setup.exe, and follow the steps to install HP Storage SAN Visibility
files.
Supported Operating Systems 9
NOTE:
• To Upgrade to SAN Visibility , select Next in the Welcome to the InstallShield of the HP
Storage SAN Visibility dialog box.
• SAN Visibility user must be installed with the administrator privileges.
• Installing SAN Visibility installs WMI mapper internally.
4. Review and accept the license agreement.
By default, the HP Storage SAN Visibility files and documentation are installed in the following
folder:
<Install_Dir>\Hewlett-Packard\HP SAN Visibility
A message is displayed on completion of the SAN Visibility software installation.
NOTE: 32-bit JRE, v1.5 or v1.6 is required to install HP Storage SAN Visibility.
5. A dialog box is displayed if the default WMI Mapper port is busy as shown in Figure 1
(page 10).
Figure 1 WMI Mapper dialog box
NOTE: HP Storage SAN Visibility software, collects HOST HBA information using the WMI
classes. WMI HBA classes are not packaged along with the Windows 2003 OS base version.
The corresponding mof file must be installed manually. To execute this, download the latest
installer fcinfo.exe from the Microsoft website, and complete the installation process. The
higher versions of Windows OS have the mof file installed by default.
Repair SAN Visibility
To repair HP Storage SAN Visibility software:
1. Select Start > Settings > Control Panel > Add or Remove Programs.
10 Install, repair, and remove SAN Visibility
2. Select HP Storage SAN Visibility from the list of Currently Installed Programs.
3. Click Change, and select Repair and follow the steps to repair the program.
NOTE: WMI Mapper cannot be repaired from Add/Remove programs directly . At the time of
repairing SAN Visibility, WMI Mapper is also repaired internally.
Removing SAN Visibility
To remove the HP Storage SAN Visibility software, complete the following steps:
1. Select Start > Settings > Control Panel > Add or Remove Programs.
2. Select HP Storage SAN Visibility from the list of Currently Installed Programs.
NOTE: Before removing HP Storage SAN Visibility from your system, ensure that you close
all the applications.
3. Click Change, and select Remove and follow the steps to remove the program.
WARNING! While un-installing, SAN Visibility uninstalls the WMI Mapper installed by the
SAN Visibility installation.
4. A message is displayed confirming the successful removal of the SAN Visibility software.
NOTE: Removal of SAN Visibility does not remove the existing SAN Visibility reports and profiles
from the installation directory.
Removing SAN Visibility 11
3 Using SAN Visibility
This chapter addresses the following topics:
• “SAN Visibility GUI” (page 12)
• “Using SAN Visibility” (page 14)
Following is a brief overview of using HP Storage SAN Visibility:
1. Specify the SAN details.
2. Specify the switch details.
3. Specify the host details.
4. Specify your contact information.
5. Run data collection.
6. Email the data collected (with .hp extension) to HP at: “SAN_Visibility@hp.com” for analysis.
HP sends back the processed report consisting of SAN topology diagram, SAN inventory,
EVA to 3PAR StoreServ Storage migration and HP hardware recommendations by email.
SAN Visibility GUI
Launch the HP Storage SAN Visibility software by double-clicking the SAN Visibility shortcut icon
on the desktop. The HP Storage SAN Visibility welcome screen is displayed, as shown in
Figure 2 (page 12).
Figure 2 SAN Visibility welcome screen
Click OK to view the SAN Visibility GUI.
Following are the display areas in the SAN Visibility GUI, as shown in Figure 3 (page 13):
• A — Navigation area
• B — Main display area
12 Using SAN Visibility
• C — SAN explorer area
• D — Message area
• E — up and down arrow button available in the message area to expand it for a better view
of the messages
Figure 3 SAN Visibility GUI
SAN Visibility menus
Table 2 (page 13) lists the SAN Visibility menu items.
Table 2 SAN Visibility file menus
Menu:
Select...To...
File > NewCreate a new SAN Visibility session
File > OpenOpen an existing SAN Visibility profile
File > SaveSave the SAN Visibility profile
File > Save As...Save the SAN Visibility profile with name of your choice
File > ExitExit from SAN Visibility software
View > Raw DataView the raw data that is sent to HP for processing
View > Packaged Data LocationView the packaged data location
View > CIMOM Server SettingsView the CIMOM server settings
Help > SAN Visibility HelpAccess SAN Visibility help
Help > SAN Visibility FAQView SAN Visibility frequently asked questions (FAQ)
Help > Sample Processed ReportView sample SAN Visibility processed report
SAN Visibility GUI 13
Table 2 SAN Visibility file menus (continued)
Menu:
Select...To...
Help > SAN Visibility On WebAccess SAN Visibility home page
Help > HP Support Engineer SettingsEnable Migration Recommendation
Help > Welcome ScreenView the welcome screen
Help > About SAN VisibilityAccess information about SAN Visibility
Send the logs
Compare SAN
Using SAN Visibility
This section describes how to use SAN Visibility software and discusses the following topics:
• “Accessing the SAN Visibility GUI” (page 14)
• Specifying SAN details
• Specifying switch details
• “Specifying host details” (page 21)
• Specifying customer details
• “Specifying advanced settings (optional)” (page 25)
• Initiating data collection
Help > Send Logs >
Select one of the following options:
• Place on Desktop: Places the log file on the desktop.
• Send without Query: Sends the log file without an option
to provide additional information through e-mail.
• Send with Query: Sends the log file with an option to
provide additional information through e-mail.
SAN Comparison > Compare SAN
For more information, see “Comparing SAN” (page 45)
• “EVA to 3PAR Storage Migration”
• “Sending raw data file to HP” (page 38)
• “Enabling auto emailing of raw data” (page 39)
• Determining the SMTP server IP address
• Viewing reports
• “Comparing SAN” (page 45)
• Saving the current configuration file
• Opening an existing configuration file
• Exiting from SAN Visibility
Accessing the SAN Visibility GUI
To access the SAN Visibility GUI, complete the following steps:
1. Double-click the HP Storage SAN Visibility shortcut icon on the desktop. The SAN Visibility
welcome screen is displayed.
2. Go to Start>Programs>Hewlett-Packard>HP Storage SAN Visibility folder. Click HP Storage
SAN Visibility. The SAN Visibility welcome screen is displayed.
3. Click OK to view the SAN Settings window.
14 Using SAN Visibility
Specifying SAN details
The SAN Settings window displays SAN details. It enables you to add and modify a SAN group.
Figure 4 (page 15) shows the SAN Settings window.
Figure 4 SAN Settings window
Adding SAN details
To add SAN details:
1. Click SAN Settings from the navigation area. The SAN Settings window is displayed in the
main display area. The default SAN name, MySAN, is displayed in the SAN Name box, as
shown in Figure 4 (page 15).
If you want to rename the SAN, then enter the name of the SAN that you want to scan in the
SAN Name box.
2. Click Rename.
3. The Confirmation window is displayed with the following message:
Do you want to rename the Profile "MySAN" with XYZ?
• Click Yes, to rename the SAN name.
• Click No, to cancel and not rename.
4. Once the renaming is confirmed, the SAN name appears in the SAN explorer area.
NOTE: Raw data file generated by SAN Visibility uses the SAN name. For example, if the SAN
Name is MYHP, the raw report file is generated as MYHP.hp at the <Install_Dir>\reports
directory.
A Component Group Name is a logical name to represent the collection of connected switches
and hosts in the SAN.
Using SAN Visibility 15
To enter the Component Group Name:
1. Enter the name of your component group in the Component Group Name box. The default
component group name, MyComponentGroup, is displayed in the Component Group Name
box, as shown in Figure 4 (page 15).
2. Click Add. The component group name appears in the SAN explorer area under the SAN
name.
NOTE: To add multiple component groups under the SAN, repeat the steps 1-2.
3. Click Rename, to rename the existing Component Group name accordingly:
1. Select a Component Group Name from the SAN explorer area.
2. Replace the name in the Component Group Name box.
3. Click Rename.
4. The Confirmation window is displayed with the following message:
Do you want to rename the Component Group name "MyComponentGroup"
to XYZ?
• Click Yes, to rename the Component Group name.
• Click No, to cancel and not rename.
4. Click Next to enter the switch details.
Supporting switch details
The Switch Settings window enables you to search, add, and modify all the connected switches.
Figure 5 (page 16) shows the Switch Settings window.
Figure 5 Switch Settings window
16 Using SAN Visibility
Adding a switch
To add a switch:
1. Click Switch Settings from the navigation area. The Switch Settings window is displayed in
the main display area.
2. Select one of the following options from the main display area:
• IP Address: If you know the IP address of the switch to scan.
• Subnet: If you want to find all the valid switches in a given range of IP addresses.
Enter the IP address of the switch to be scanned in the IP Address box, as shown in
a.
Figure 5 (page 16).
b. Select Discover connected switches check box if you want to discover all the connected
switches.
c. Enter the access information, as required, to initiate data capture for the selected
switch.
NOTE: The Brocade switch requires login and password.
d. Select a component group from the Select Component Group drop-down list.
e. Click Add. The switch becomes a part of the named group if it is a valid and
supported switch.
f. Repeat steps a-e if you want to add multiple switches.
a. Enter the starting IP address in the Start at IP Address box.
b. Enter the limiting IP address in the Stop at IP Address box.
c. Enter the access information, as required, to initiate data capture for the selected
switch.
NOTE: The Brocade switch requires login and password.
d. Click Discover Switch to discover valid switches.
NOTE: SAN Visibility queries each IP address in the specified range to determine
if it is a valid and supported switch. Time taken depends on the IP address range
given. During host discovery, a subnet scan will timeout after 30 minutes.
e. Select a component group from the Select Component Group drop-down list, and
click Add. The selected switch is added under the switch node of the selected
component group.
f. Repeat steps a-e if you want to add multiple switches.
3. Click Next to enter the customer details.
The detected switches are added to the specified component group, and the details are
displayed in the message area.
For a Brocade AG (Access Gateway mode) switch in your SAN environment, the switch name is
updated with “Access Gateway Mode” information in the SAN explorer area to specifically identify
that the switch is running in AG mode. Figure 6 (page 18) displays the Brocade AG mode switch
example.
Using SAN Visibility 17
Figure 6 Brocade AG mode switch example
Modifying switch details
To modify switch details:
1. Select the switch you want to modify from the SAN explorer area to view its details.
2. Modify the switch details as required.
3. Click Update to save the modified switch details.
Removing a switch
To remove a switch from the component group:
1. Select the switch you want to remove from the SAN explorer area.
2. Right-click and select Remove from the pop-up menu, as shown in Figure 7 (page 18).
3. The Delete Confirmation window is displayed with the following message:
Do you want to delete the XYZ switch?
• Click Yes, to delete the switch.
• Click No, to cancel the deletion.
The switch is removed from the component group.
Figure 7 Removing switch
18 Using SAN Visibility
Loading...