Hp sa3000 6.8.2 release notes

hewlett-packard sa3000 series

vpn client

release 6.8.2 release notes

Hewlett-Packard Company

HP: 5971-0874

P/N: A52439-001

March 2001

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Hewlett-Packard SA3000 Series VPN Client

Disclaimer

Information in this document is provided in connection
with Hewlett-Packard Company products. No license,
express or implied, by estoppel or otherwise, to any
intellectua l property rights is granted by this document.
Except as provided in Hewlett-Packard C o mpan y’s Terms
and Conditions of Sale for such products, Hewlett-Packard
Company assumes no liability whatsoever, and Hewlett­Packard Company disclaims any express or implied
warranty, relating to sale and/or use of Hewlett-Packard
Company products including liability or warranties relating
to fitness for a particular purpose, merchantability, or
infringeme nt of any pate nt, copyright or othe r int e llectual
property right. Hewlett-Packard Company products are not
intended for use in medical, life saving, or life sustaining
applications.

Hewlett-Packard Company may make changes to
specifications and product de scriptions a t any time ,
without notice.

This Hewlett-Packard SA3000 Series VPN Client Release

6.8.2 Release Notes document as well as the software
described in it is furnished under license and may only be
used or copied in accordance with the terms of the license.
The information in this manual is furnished for
informational use only, is subject to change without notice,
and should not be construed as a commitment by Hewlett­Packard Company. Hewlett-Packard C o mpan y assumes no
responsibility or liability for any errors or inaccuracies that
may appear in this document or any software that may be
provided in association with this document.

Release 6.8.2 Release Notes

Except as pe r mitted by such license, no part of thi s
document may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means without the
express written consent of Hewlett-Packard Company.

Copyright © He w l e tt-Packar d Compa ny 2001.

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Hewlett-Packard SA3000 Series VPN Client

Contents

DISCLAIMER 3

CONTENTS 5

INTRODUCTION 7

IMITATIONS TO THIS RELEASE

L

ARDWARE SERVICE AND TELEPHONE SUPPORT NUMBERS

H

SYSTEM REQUIREMENTS 10

RELEASE 6.8.2 FEATURES 12

UTHENTICATION SUPPORT FOR

A

EC SECONDARY AUTHENTICATION IMPLEMENTED

IPS

ACKETGUARD INCREASES USEFULNESS FOR REMOTE USERS

P

LIENT CO-OPERATES WITH PACKETPROTECT

VPN C

SPECIAL CONSIDERATIONS 14

KNOWN PROBLEMS 25

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7

SST 12

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Release 6.8.2 Release Notes

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Hewlett-Packard SA3000 Series VPN Client

Introduction

This document describes the new f ea tures and
improvements in Rel ease 6.8.2 of the HP SA3000 Series
VPN Client.

This document includes the following sections:

• System requirements

• Release 6.8.2

• Special considerations

• Known problems

For information regarding Release 6.8.2 of the HP VPN
Server Appliance SA3110/SA3150/SA3400/SA3450 and the
HP SA3000 Series VPN Manager, refer to the Release Notes
for that firmware and software.

Limitations to This Release

Windows Me Not Supported

Reference Numbers 617, 631, 632, and 760
In Release 6.8.2, the VPN Client on a Microsoft Windows

Millennium Edition (Me) syst em exhibits degraded
performance or crashes, displaying a fatal exception error
message. Performance problems include not being able to
use IPSec over dial-up connections, and, if your
implementation is for Windows NT domain logon, you will
not see the three-bar logon window until after the VPN
tunnel is connected. Hewlett-Packard Company
recommends you do not use the Release 6.8.2 VPN
products on a Windows M e s y stem.

Hardware Service and Telephone Support
Numbers

Hardware service and telephone support information is
provided next by geographical location.

Release 6.8.2 Release Notes

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U.S. and Canada

In the U.S. and Canada, for hardware service and
telephone support, contact an HP-authorized reseller or
the HP Customer Support Center at 1-800-633-3600.

Europe

In Europe, for hardware service and telephone support,
contact an HP-authorized reseller or the HP Customer
Support Center nea r est you:

• Austria: 0660 6386

• Belgium: Dutch: 02 626 8806; French: 02 626 8807

• Czech Republic: 420 2 613 07 310

• Denmark: 3929 4099

• English (non-UK; see also: UK): [phone]

• Finland: 02 03 47 288

• France: 01 43 62 3434

• Germany: 0180 525 8143

• Greece: [phone]

• Hungary: 36 1 382 1111

• Ireland: 01 662 5525

• Israel: 972 9 952 4848

• Italy: 02 2 641 0350

• Netherlands: 020 6068751

• Norway: 22 11 6299

• Poland: [phone]

• Portugal: 21 317 6333

• Russia: 7095 797 3520

• South Africa: RSA: 086 000 1030; outside RSA: +27 11

258 9301

• Spain: 902 321 123

• Sweden: 08 619 2170

• Switzerland: 084 880 1111

• Turkey: 90 212 221 6969

• United Kingdom:0870 842 2339

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Hewlett-Packard SA3000 Series VPN Client

Asia

In Asia, for hardware service and telephone support,
contact a n HP-aut hor ized reseller or one of th e following
support ce nters:

• Australia: 03-8877-8000

• Hong Kong: 800-96-2598

• India: 91-11-6826035

• Indonesia: 0800-21511

• Japan: 0120-220-119

• Korea: [phone]

• Malaysia: 60 3 2931811 or 1-800-881811

• New Zealand: Upper North Island: 09-356-6640; Lower

North Island: 04-499-2026; South Island: 03-365-9805

• People’s Republic of China: 86-8008105959

• Philippines: 63 2 811-0643

• Singapore: + 65-2725300

• Taiwan: [phone] or 886-2-7170055

• 8324155

Latin America

In Latin America, for hardware service and telephone
support, contact an HP-authorized reseller or one of these
support ce nters:

Release 6.8.2 Release Notes

• Argentina: (541) 4778-8380

• Brazil: Sao Paulo: (11) 3747-7799; All Others: 0800-15-

77-51

• Chile: 800-360-9999

• Columbia: 9-800-91-9477

• Guatemala: 1-800-999-5305

• Mexico: Ciud ad de Mexico: 5258-9922; All Others: 800-

472-6684

• Peru: 0-800-10111

• Puerto Rico: 1-877-232-0589

• Venezuela: 207-8488; All Others: 800-47-777Thailand: 66

2 6613891

• Vietnam: Hanoi: 84 4 9430101; Ho Chi Minh City: 84 8

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System Requirements

The system require ments f or running the VPN Client
Release 6.8.2 software are as follows:

• PC or PC-compatible desktop computer

• Windows 95 running on:

− Intel Pentium® 90-MHz processor performance

level

− 5 MB free disk space

− 32 MB RAM

− Dial-Up Networ k i n g (DUN) 1. 3

− Winsock 2 (required for protocol 99 and IPSec

features)

• Windows 98 running on:

− Pentium 90-MHz processor performance level

− 5 MB free disk space

− 32 MB RAM

• Windows NT 4.0 (Workstation or Server version with

Service Pack 3, Service Pack 4, Service Pack 5, or
Service Pack 6a) running on:

− Pentium 90-MHz processor performance level

− 5 MB free disk space

− 32 MB RAM

• Windows 2000 Professional running on:

− Pentium 133-MHz processor performance level

− 15 MB free disk space

− 64 MB RAM

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Hewlett-Packard SA3000 Series VPN Client

Using Windows 95 (Gold or A) Versions

Because Microsoft Windows 95 Gold and Windows 95 A
use DUN 1.0, these releases do not permit data to transfer
over tunnels established over PPP dial-up connections. To
view your Windows 95 version, select System Properties.
Windows 95 B (OSR2) or Windows 95 C (OSR3) releases
work successfull y .

If you use Windows 95 Gold or Windows 95 A and you are
currently using a DUN version earlier than 1.3, upgrade to
DUN version 1.3 before you install the VPN Client.

To check what version of DUN you are using:

1. In the Start menu, select Settings, then select Control
Panel.
The Control Panel window appears.

2. In the Control Panel icon box, select the Add/Remove
Programs icon.
The Add/Remove Programs Properties window
appears.

3. In the Programs list box, look for Dial-Up Networking
N.N, where N.N shows the DUN version you are using.

Release 6.8.2 Release Notes

4. If N.N is less t han 1.3, install the upgrade as described
next.

To upgrade to DUN version 1.3:

1. Obtain the Windows 95 Dial-Up Networking (DUN) 1.3
upgrade. To obtain this upgrade, using your browser,
go to URL: http://support.microsoft.com/support/
downloads/dp3267.asp. Click the upgrade file,
msdun13.exe, then follow the instructions on your
screen to download the file.

2. Install the Windows 95 Dial-Up Networking (DUN) 1.3
upgrade.

3. Reboot your PC.

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