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Table of Contents
Getting Help ............................................................................................1
Onscreen guides are available in the User’s Guides folder (select models only).
1 Click the Windows Start Button
2 Click All Programs.
3 Click User Guides.
4 Click an item to view it or use it.
NOTE: If there are no guide titles listed in the folder, your computer has no onscreen
guides.
Finding Guides on the Web
You can find guides and information for your computer by using the Internet to access the
Support Web site.
®
on the taskbar.
Getting Help
1 Go to http://www.hp.com/support in your Web browser.
2 Select your country/region and language.
3 Click Support and Drivers.
4 Enter the model number of your computer, and then click Search .
5 Click Manuals.
6 Locate the manual you want, and then do one of the following:
Click the title to display the file in Adobe Acrobat Reader (which you can
download from the Manuals page if it is not currently installed on your computer).
Right-click the title, click Save Target As, specify a location on the computer
where you want to save the file, rename the file (retaining the .pdf extension), and
then click Save.
Getting Help1
Using the Onscreen Help and Support Center
Information about your computer is in the onscreen Help and Support Center (select
models only). Here, you can find links to driver updates, access to technical support
options, and information about commonly asked questions.
To open the Help and Support Center:
Press the Help button (select models only) on your keyboard.
Or
Click the Windows Start Button on the taskbar, and then click Help
and Support.
Using the PC Help & Tools Folder
The PC Help & Tools folder contains special utilities for computer owners, such as
support information and programs.
To see the items in the PC Help & Tools folder:
1 Click the Windows Start Button on the taskbar.
2 Click All Programs.
3 Click PC Help & Tools.
4 Click Hardware Diagnostic Tools to view or use these tools.
Using the hardware diagnostic tools
The hardware diagnostic tools help you to do the following:
View the computer system information, such as memory usage, drive capacity
and CPU usage.
Find alerts about your computer.
Show information, and run diagnostic tests on computer hardware and some
computer peripheral hardware, such as printers, monitors, speakers, and
network adapters.
Run a computer system test.
2 Getting Started (features vary by model)
Using HP Total Care Advisor Software
HP Total Care Advisor is a desktop tool you use to monitor and access system health
information about key areas of your computer. HP Total Care Advisor has four major
areas:
PC Health & Security provides a dashboard view of the status of key areas of
your computer.
PC Action Center receives messages and alerts that inform you of changes in
the status of your computer health.
PC Help provides simple access to help and support information for your
computer.
Products Showcase provides a listing of products and services available for
your computer, and presents comparison shopping information about those
items.
To ope n HP Tota l Care A dviso r:
1 Click the Windows Start Button on the taskbar.
2 Click All Programs.
3 Click HP Total Care Advisor.
Getting Help 3
4 Getting Started (features vary by model)
Turning On the Computer for the First Time
After you have completed the steps on the setup poster, you are ready to turn on the
computer.
1 Press the Power button on the monitor.
2 Press the On button on the front of the computer.
3 Turn on the speakers, if they are present.
4 Set up the computer by following the onscreen instructions. If prompted, select the
country/region in which you are physically located, and wait while the computer
makes preparations. (When you select an alternate language, it may take up to
30 minutes for this one-time language setup on the computer.)
5 Set up Microsoft
6 Follow the onscreen instructions to register with HP or Compaq, sign up for updates,
and get online. If you do not want to set up an Internet connection at this time, you can
do so later by manually starting Easy Internet Services. See “Connecting to the
Internet.”
7 Norton Internet Security automatically opens. Follow the onscreen instructions to set up
this tool, which protects the computer and your privacy.
®
Windows Vista® by following the onscreen instructions.
NOTE: If you stop the setup procedure, when you are ready to finish, double-click the
Easy Setup icon on the desktop to run the first-time wizard.
Turning On the Computer for the First Time 5
Turning Off the Computer
For best results, when using Microsoft Windows Vista, do not shut down the computer,
except when you must turn off the power for safety reasons, such as to make repairs, install
new hardware or cards in the computer chassis, or change a battery.
As an alternative to shutting down the computer, you can lock it or put it into either Sleep
or Hibernate mode, if it is available. You can set the power management timers to put the
computer automatically into Sleep or Hibernate mode.
Sleep and Hibernate modes are power states. Sleep mode saves your work to memory, so
you can resume quickly; saves your work to the hard disk; and then goes to a
reduced-power state. During Sleep mode, the computer hardware light remains on, and
the computer is ready to wake quickly and resume your work where you left off. Hibernate
mode saves the system memory to a temporary file on the hard disk and then turns off the
hardware.
Some computers also have a reduced-power state called Away mode. Away mode turns
off the display and mutes the audio, but otherwise keeps the computer operational. During
Away mode, the computer can perform tasks such as recording a scheduled TV program
or streaming video and music files to a remote location.
Using Shut Down
For best results, when using Windows Vista, turn off the computer without pressing any
buttons on the computer chassis.
NOTE: For information on the Windows Start Button , see “Using the Windows Start
Button Menu.”
1 Close any open software programs by clicking the X at the upper-right corner of each
program window.
2 Click the Windows Start Button on the taskbar.
3 Click the Arrow button next to the Lock button.
4 Click Shut Down.
5 Turn off the monitor.
To turn on the computer after a shut down:
1 Press the power button on the monitor.
2 Press the On button on the front of the computer.
6 Getting Started (features vary by model)
Using Lock
If you lock the computer, only you or the administrator can log on to it.
1 Click the Windows Start Button on the taskbar.
2 Click the Lock button.
3 To unlock this computer, you must enter your password.
Using Sleep mode
When the computer is in Sleep mode, it goes into a reduced-power state. The monitor is
blank, as if it were turned off. By using Sleep mode:
You save time, because you do no have to wait for the computer to go through the
normal startup routine when you wake it again. The next time that you use the
computer, any programs, folders, and documents that were open before you put the
computer into Sleep mode are available.
The computer can receive faxes, if you set it to do so.
The computer can retrieve e-mail messages and download information from the
Internet automatically, if you set it to do so.
To put the computer into Sleep mode manually:
Press the Sleep button on the keyboard, if it is present.
Or
1 Click the Windows Start Button on the taskbar.
2 Click the Power button.
Or
1 Click the Windows Start Button on the taskbar.
2 Click the Arrow button next to the Lock button.
3 Click Sleep.
To wake the computer from Sleep mode:
Press the Sleep button on the keyboard.
Or
Quickly press the On button on the front of the computer.
Turning On the Computer for the First Time 7
If the computer does not work properly when you wake it from Sleep mode, restart the
computer.
1 Click the Windows Start Button on the taskbar.
2 Click the Arrow button next to the Lock button.
3 Click Restart.
Or
Quickly press the On button on the front of the computer.
Using Hibernate mode
Hibernate mode is available as an advanced power setting. When the computer is in
Hibernate mode, it saves to the hard disk drive everything that is in computer memory,
turns off the monitor and the hard disk drive, and then turns itself off. When you turn on the
computer again, your programs, folders, and documents are restored to the screen.
To put the computer into Hibernate mode manually:
1 Click the Windows Start Button on the taskbar.
2 Click the Arrow button next to the Lock button.
3 Click Hibernate, if it is present.
NOTE: If Hibernate is not present, you can set up the computer to go into Hibernate
mode automatically; see “Automatic Sleep, Hibernate, or Away mode.”
To wake the computer from Hibernate mode, press the On button on the front of the
computer.
If the computer does not work properly when you wake it from Hibernate mode, restart the
computer.
1 Click the Windows Start Button on the taskbar.
2 Click the Arrow button next to the Lock button.
3 Click Restart.
8 Getting Started (features vary by model)
Automatic Sleep, Hibernate, or Away mode
You can set the computer to go into Sleep, Hibernate, or Away modes automatically when
it is idle for a specified number of minutes. To put the computer into a mode automatically,
modify the power management settings.
1 Click the Windows Start Button on the taskbar.
2 Click Control Panel.
3 Click System and Maintenance.
4 Click Power Options.
5 Click Change when the computer sleeps.
6 For Sleep or Away mode, select an option from the Put the computer to sleep
drop-down menu, and click Save changes.
Or
For Hibernate or Away mode:
a Click Change advanced power settings.
b Click the plus sign (+) next to Sleep.
cClick an item and make selections, and then click Apply.
d Click OK.
Restarting the Computer
When you restart the computer, the computer clears some settings and starts over using the
operating system and software in its memory. Restarting is the easiest and most effective
way to solve many software issues for the computer.
Also, you may want to install additional software programs or hardware devices onto the
computer, and doing so may require that you restart the computer after installation.
1 Click the Windows Start Button on the taskbar.
2 Click the Arrow button next to the Lock button.
3 Click Restart.
Or
Quickly press the On button on the front of the computer.
Turning On the Computer for the First Time 9
Connecting to the Internet
The computer can connect to the Internet through the telephone modem. There are other
ways to connect to the Internet that do not use the telephone modem, such as a LAN (local
area network) or DSL (digital subscriber line). Check with your Internet Service Provider
(ISP) for specific information on the connection. See “About the Internet” for more
information about using the Internet.
Refer to “Setting Up the Computer” in the other setup information that came with your
computer to make the hardware connections: for a modem, see “Connecting a Modem”
and for a network see “Setting Up a Local Area Network.”
To connect to the Internet, you must have:
A computer.
A dial-up modem, a cable modem, or a DSL modem for high-speed broadband
connections. Contact your ISP for any specific software and hardware that you
may need.
Internet service with an ISP.
A Web browser.
To connect to the Internet:
1 Sign up with an ISP. If you already have an account with an ISP, skip this step and
follow the instructions provided by the ISP.
2 If you did not set up for Internet service during the initial setup of the computer, set it
up now by using Easy Internet Services.
a Click the Windows Start Button on the taskbar.
b Click All Programs.
cClick Online Services and then click Easy Internet Services.
d Follow the onscreen instructions to select an ISP and set up Internet service.
NOTE: Easy Internet Services provides a list of ISPs; however, you may choose
another ISP or transfer an existing account to this computer. To transfer existing
accounts, follow the instructions provided by the ISP.
3 Connect to the Internet. You must connect through your ISP.
Double-click the ISP-provided icon on the desktop, and log in.
4 Open your Web browser and browse the Internet.
You can use any Web browser; most computers have Microsoft Internet Explorer. To
open Internet Explorer:
a Click the Windows Start Button on the taskbar.
b Click Internet Explorer.
NOTE: If you have questions, contact your ISP directly.
10 Getting Started (features vary by model)
Using the Computer with Safety and Comfort
WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work
habits for computer users. It also provides important electrical and mechanical
safety information.
Before you begin using the computer, arrange the computer and your work area to
maintain your comfort and productivity. Refer to the Safety & Comfort Guide for important
ergonomic information:
Click the Windows Start Button on the taskbar, click All Programs, click
User Guides, and then click Safety & Comfort Guide.
Or
Type
http://www.hp.com/ergo
into the Web browser address box, and then press Enter on the keyboard.
Setting Up User Accounts
User accounts enable you to set the privileges for each user of the computer. For example,
you can set the software programs that each user is allowed to access.
Windows Vista provides three types of user accounts:
Administrator:
Is allowed to change account types for other users, change passwords, change
system-wide settings, access all files on the computer, and install software and drivers
that are compatible with Windows Vista.
Limited - Standard User:
Is not allowed to change other user settings or passwords. A Limited account may
not be able to install or run some software.
Is allowed to change the limited account picture, and to create, edit, or delete the
account password.
Guest:
Is allowed to use most software and change system settings that do not affect other
users or the security of the computer.
Is not allowed to change other user settings or passwords, or install software.
Does not have access to password-protected files, folders, and settings.
Turning On the Computer for the First Time 11
Creating multiple user accounts on the same computer has certain advantages, as well as
some drawbacks.
Advantages to multiple user accounts:
Ability to create individual user settings
Ability to limit access to software for certain users
Drawbacks to multiple user accounts:
More memory (RAM) usage
Multiple Temporary Internet Files folders to remove during Disk Cleanup
More data to back up
Longer time to complete virus scan
Protecting the Computer
Protect the computer, personal settings, and data from a variety of risks by using:
Passwords.
Antivirus software.
Firewall software.
Critical security updates.
NOTE: Security solutions are designed to act as deterrents, but they may not be able to
prevent software attacks or to prevent the computer from being mishandled or stolen.
Computer riskSecurity feature
Unauthorized use of the computer
User password
or user account
Computer virusesNorton Internet Security software (antivirus
program)
Unauthorized access to dataNorton Internet Security software (firewall program)
updates
Unauthorized access to Setup
Windows Vista
Administrator password
Utility, BIOS settings, and other
system identification information
Ongoing or future threats to the
Critical security updates from Microsoft
computer
12 Getting Started (features vary by model)
Using passwords
A password is a group of characters that you choose to secure the computer information.
Several types of passwords can be set, depending on how you want to control access to
your information. Passwords can be set in the Microsoft Windows
on the computer.
CAUTION: To avoid being locked out of the computer, record each password
you set. Because passwords are not displayed as they are set, changed, or
deleted, it is essential to record each password immediately and store it in a
secure place.
Use the following list as a basic guide when choosing a password:
Choose a password that is easy for you to remember but difficult for others to guess.
Choose a long password (minimum of six characters).
Use a combination of uppercase and lowercase letters, numbers, and symbols.
Don’t use personal information that others can easily figure out, such as your birthday,
child’s name, or phone number.
Don’t write down passwords unless you store them in a secure place away from the
computer. Do not store passwords in a file on the computer.
You can use the same password for more than one Windows Vista security feature.
A password can have any combination of up to eight letters and numbers, and it is not
case sensitive.
Vista operating system
A password must be set and entered with the same keys. For example, if you set the
password with number keys on the keyboard, the password is not recognized if you
subsequently try to enter it with the embedded numeric keypad.
NOTE: Select models include a separate numeric keypad, which functions exactly like
the keyboard number keys, except in the case of passwords.
A password set in Windows Vista must be entered at a Windows Vista prompt.
The following table lists the Windows Vista passwords and describes their functions. For
information on how to set passwords, see “Using passwords.” For additional information
on Windows Vista passwords, such as screen saver passwords, type passwords into the
Search Help box in the Help and Support Center.
PasswordFunction
Windows Vista Administrator
password
Protects administrator-level access to
computer contents.
Windows Vista User passwordProtects access to a Windows Vista user account and
the computer contents. It must be entered when you
resume from Sleep or Away mode.
CAUTION: If you forget the Administrator password, you cannot access
Setup Utility.
Turning On the Computer for the First Time 13
Using antivirus software
When you use the computer for e-mail, network, or Internet access, you expose it to
computer viruses. Computer viruses can disable the operating system, software programs,
or utilities, or cause them to function abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases repair any
damage that viruses may have caused. To provide ongoing protection against newly
discovered viruses, antivirus software must be kept up to date.
The Norton Internet Security program, which is preinstalled on the computer, includes
antivirus and firewall components. The software includes a free update period. It is
strongly recommended that you protect the computer against new viruses beyond the free
period by purchasing extended update service. Instructions for using and updating Norton
Internet Security software, and for purchasing extended update service, are provided
within the program.
To open and access Norton Internet Security:
1 Click the Windows Start Button on the taskbar.
2 Click All Programs.
3 Click Norton Internet Security, and then click Norton Internet Security in
the list.
See “Using the Norton Internet Security Antivirus Software” for more information about
using the Norton antivirus software.
For more information about computer viruses, type viruses into the Search Help box in the
Help and Support Center.
Using firewall software
When you use the computer for e-mail, network, or Internet access, unauthorized persons
may be able to gain access to information about you, the computer, and your data. To
protect your privacy, use firewall software. Microsoft Windows Vista includes firewall
software preinstalled on the computer. Also, Norton Internet Security, which is preinstalled
on the computer, includes a firewall program.
Firewall features include logging, reporting, and automatic alarms to monitor all incoming
and outgoing communications.
To open and access Norton Internet Security:
1 Click the Windows Start Button on the taskbar.
2 Click All Programs.
3 Click Norton Internet Security, and then click Norton Internet Security in
the list.
Under some circumstances, a firewall can block access to Internet games, interfere with
printer or file sharing on a network, or block authorized e-mail attachments. To solve the
problem temporarily, disable the firewall, perform the task that you want to perform, and
then enable the firewall again. To resolve the problem permanently, reconfigure the
firewall.
14 Getting Started (features vary by model)
Configuring the computer for automatic Microsoft
software updates
Microsoft continually updates the Windows Vista operating system. HP recommends that
you run Windows Vista Update monthly to install these updates. One way to keep the
operating system up to date is to use the Automatic Updates feature.
When you are connected to the Internet, Windows Vista Update automatically notifies you
through a pop-up message or icon in the notification area when critical updates are
available. When you see the Windows Vista Update message, allow the updates to
download to your system. If you update the system weekly, or even monthly, the time
required for download is minimal.
To configure Automatic Updates:
1 Click the Windows Start Button on the taskbar.
2 Click Control Panel.
3 Click Security.
4 Click Windows Update.
5 Click Change settings.
6 Select the desired configuration:
Install updates automatically (recommended) — This is the default
setting, and it enables you to specify a day and time to automatically download
and install recommended updates.
Download updates but let me choose whether to install them
Check for updates but let me choose whether to download and
install them
Never check for updates (not recommended) — This option makes the
computer more vulnerable to security threats and performance problems and is not
recommended.
7 Click OK.
Turning On the Computer for the First Time 15
Installing critical security updates
CAUTION: To reduce the risk of information damage or loss from security
breaches and computer viruses, install all critical updates from Microsoft as
soon as you receive an alert.
Additional updates to the operating system and other software may have become
available after the computer was shipped. Download all available updates and install
them onto the computer.
To get the latest updates for the computer:
1 Click the Windows Start Button on the taskbar.
2 Click Help and Support, and then click Software, drivers, and BIOS
updates.
3 Follow any onscreen instructions to complete downloading and installing the
latest updates.
Guidelines for Installing Software and Hardware
Devices
After you set up the computer, you may want to install additional software programs or
hardware devices. Keep in mind the following important guidelines:
Before installation, make a restore point by using the Microsoft System Restore
program.
a Make sure you are logged in as an Administrator.
b Click the Windows Start Button on the taskbar.
cClick Control Panel.
d Click System and Maintenance.
eClick Backup and Restore Center.
fClick Create a restore point or change settings.
g In the System Properties window, on the System Protection tab, click Create.
Follow the onscreen instructions.
The restore point is a snapshot of the computer settings. By using System Restore, you
ensure that you have a stable set of settings to use. For information on System Restore,
go to the Microsoft Web site at: http://www.microsoft.com/worldwide
Choose software that is compatible with the computer; check the operating system,
memory, and other requirements listed for the new software.
Install the new software according to the directions provided by the software
manufacturer. If you need help, check the manufacturer’s documentation or customer
service information.
16 Getting Started (features vary by model)
If you need to restore factory settings after you install a program that is incompatible:
a Make sure you are logged in as an Administrator.
b Click the Windows Start Button on the taskbar.
cClick Help and Support.
d Click Recover factory settings.
eChoose an option, and then follow the onscreen instructions.
For antivirus software, uninstall the existing software program before reinstalling it or
installing a new antivirus program.
NOTE: Use only licensed original software. Installing copied software may be illegal, or it
may result in an unstable installation or infect the computer with a virus.
Transferring Files and Settings from an Old
Computer to a New Computer
You can copy files from the old computer to a new computer by using media such as CDs
or DVDs, memory sticks, or personal media drives. You can also copy certain settings such
as Web browser Favorites and address books by using Windows Easy Transfer software,
which is included with Microsoft Windows Vista.
To transfer your files and settings:
1 Click the Windows Start Button on the taskbar.
2 Click Help and Support.
3 Type transfer files into the Search Help box.
4 Click the overview article Transfer files and settings from another computer.
This article describes a Microsoft solution for moving your files to your new computer.
5 Click Windows Easy Transfer.
6 Follow the onscreen instructions in the Windows Easy Transfer wizard to transfer your
files from an old computer to a new one.
Turning On the Computer for the First Time 17
18 Getting Started (features vary by model)
Using the Keyboard
IMPORTANT: Please see the documentation that came with the keyboard for additional
information about using the keyboard, customizing keyboard buttons, and using any
special keyboard keys. You may need to install keyboard software and drivers to access
all the special features and functions of the keyboard.
Your computer may include either a standard keyboard or a wireless keyboard. Using the
keyboard is the primary way that you enter text and commands for the computer.
A standard keyboard connects to the keyboard connector in the back of the computer.
A wireless keyboard (select models only) uses a receiver/transmitter, instead of a
connector cable, to communicate with the computer. A light on the receiver indicates
receiver activity.
Identifying Keyboard Features
The keyboard contains an arrangement of standard keys, indicator lights, and special
buttons (select models only). Your keyboard may vary from the illustrations that follow.
Alphanumeric keys
The alphanumeric keys are the main keys found on a standard typewriter.
Using the Keyboard 19
Function keys
The function keys, located above the main keys, are labeled F1 through F12. Most function
key operations vary by software program. F1 and F3 are available at all times:
Pressing F1 opens a Help window for the software program being used.
Pressing F3 opens a search window.
Edit keys
The edit keys are Insert, Home, Page Up, Delete, End, and Page Down. Use these keys to
insert and delete text, and to quickly move the cursor on the screen. The edit keys function
differently with some software programs.
20 Getting Started (features vary by model)
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