HP RA304AW Getting Started Manual
Getting Started
HP Compaq Tablet PC Series
Document Part Number: 367427-002
May 2006
This guide explains how to set up your hardware and software,
and begin using the computer in Microsoft Windows.
Enhanced for Accessibility
© Copyright 2005, 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Getting Started
HP Compaq Tablet PC Series
Second Edition: May 2006
First Edition: March 2005
Document Part Number: 367427-002
Contents
1 First-time setup
Identify required hardware . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Step 1: Insert the battery pack . . . . . . . . . . . . . . . . . . 1–4
Step 2: Connect the computer to external power. . . . 1–5
Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1–7
Step 4: Set up the software . . . . . . . . . . . . . . . . . . . 1–12
Step 5: Create recovery discs (recommended) . . . . 1–13
2 Next steps
Install additional software and hardware . . . . . . . . . . . . . 2–1
Identify and install hardware . . . . . . . . . . . . . . . . . . . 2–1
Locate or install software . . . . . . . . . . . . . . . . . . . . . 2–2
Protect the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Protect the computer from viruses. . . . . . . . . . . . . . . 2–3
Protect your system files . . . . . . . . . . . . . . . . . . . . . . 2–3
Protect your privacy. . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Protect the computer from power surges . . . . . . . . . . 2–4
Use the computer safely . . . . . . . . . . . . . . . . . . . . . . 2–5
Connect to a computer network . . . . . . . . . . . . . . . . . . . . 2–6
Update your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Locate the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Turn off the computer correctly . . . . . . . . . . . . . . . . . . . . 2–8
Getting Started iii
Contents
3Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
The computer is unable to start up. . . . . . . . . . . . . . . 3–2
The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3
Software is functioning abnormally . . . . . . . . . . . . . 3–4
The computer is turned on but not responding . . . . . 3–4
The computer is unusually warm. . . . . . . . . . . . . . . . 3–5
An external device is not working . . . . . . . . . . . . . . . 3–6
The home wireless network connection
is not working
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Prepare to contact Customer Care . . . . . . . . . . . . . . . 3–8
Contacting Customer Care by e-mail or telephone . . 3–8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
A Notebook tour
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Pen-activated buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6
Wireless antennae. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10
Pen components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–11
B Connect to the Internet from your home
Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Use the New Connection Wizard . . . . . . . . . . . . . . . B–2
Choose the type of Internet connection . . . . . . . . . . . . . . B–3
Getting Started iv
C Backup and recovery
Safeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2
Back up specific files or folders . . . . . . . . . . . . . . . . C–2
Back up the entire system . . . . . . . . . . . . . . . . . . . . . C–3
Back up modifications made to the system . . . . . . . . C–5
Schedule backups . . . . . . . . . . . . . . . . . . . . . . . . . . . C–6
Recover the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–7
Create recovery discs (recommended) . . . . . . . . . . . C–8
Perform a recovery . . . . . . . . . . . . . . . . . . . . . . . . . C–10
D Specifications
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2
Contents
Index
Getting Started v
First-time setup
Identify required hardware
To set up the computer for the first time, you will need the
computer, HP Smart AC adapter, power cord, and the battery.
Components included with the computer may vary by region and
✎
by model.
1
Getting Started 1–1
First-time setup
Components
HP Smart AC Adapter
1
Power cord
2
Battery pack
3
Use only the included AC adapter or one approved for this
✎
✎
computer.
Unless you use dial-up networking, the modem cable is optional
for setup.
Modem cable
4
(optional for setup)
Modem adapter
5
(optional for setup)
1–2 Getting Started
Set up the computer
To set up the computer, you will
1. Insert the battery pack into the computer.
2. Connect the computer to external power.
The battery begins to charge.
✎
3. Turn on the computer.
4. Set up the software.
5. Create recovery discs (recommended).
Refer to Appendix C, “Backup and recovery,” for instructions.
✎
CAUTION: To prevent file corruption and ensure that the correct drivers
Ä
are installed:
First-time setup
■ Do not set up the computer for the first time while the computer is
docked in an optional docking device.
■ During the hardware and software setup procedures:
❏ Do not unplug the computer from external power.
❏ Do not shut down the computer or initiate standby or hibernation.
Getting Started 1–3
First-time setup
Step 1: Insert the battery pack
To insert the battery pack:
Battery packs vary by model.
✎
1. Turn the computer upside down on a flat surface, with the
battery bay toward you.
2. Slide the battery pack 1 into the battery bay until it is seated.
3. Press the battery pack 2 into the computer until it clicks into
place.
1–4 Getting Started
Step 2: Connect the computer to
First-time setup
external
Use only the included AC adapter or one approved for this
✎
computer.
To connect the computer to external AC power:
1. Plug the AC adapter into the power connector 1 on the
computer.
2. Plug the power cord into the AC adapter 2.
3. Plug the other end of the power cord into an AC outlet 3.
power
Getting Started 1–5
First-time setup
When the computer receives AC power, the battery pack begins
to charge and the battery light (on the front of the computer)
is turned on. When the battery pack is fully charged, the battery
light is turned off.
Leave the computer connected to external power until the battery
pack is fully charged and the battery light is turned off.
A partially charged new battery pack can run the computer after
✎
✎
software setup is complete, but battery charge displays will not be
accurate until the new battery pack has been fully charged.
Power cords and electrical outlets vary in appearance by region
and country.
1–6 Getting Started
Step 3: Turn on the computer
To open the computer:
1. Press the display release button 1 to open the display.
2. Raise the display 2.
First-time setup
Rotating the Display
The computer display can rotate from notebook mode to
tablet mode.
When the computer is docked in an optional docking device (in
✎
Getting Started 1–7
either notebook mode or tablet PC mode), the display will not
rotate.
First-time setup
Tablet PC mode
To change the computer from notebook mode to tablet PC mode:
1. Rotate the computer display clockwise until it snaps into
place facing away from the keyboard.
2. Tilt the computer display downward onto the keyboard until
it snaps into place.
1–8 Getting Started
Notebook mode
To change the computer from tablet PC mode to notebook mode:
1. Press the display release button.
First-time setup
2. Open the computer display.
Getting Started 1–9
First-time setup
3. Rotate the computer display counterclockwise until it snaps
into place facing the keyboard.
Ä
CAUTION: To prevent a lack of response when you turn on the
computer, make sure the battery pack is firmly seated.
1–10 Getting Started
✎
First-time setup
To turn on the computer:
» Slide the power switch 1 toward the front of the computer.
The power/standby light 2 is turned on, and you are
prompted to begin software setup.
The power/standby light is visible whether the computer is open
or closed.
Getting Started 1–11
First-time setup
Step 4: Set up the software
After the computer is turned on, it will go through a brief
software setup. Follow the on-screen instructions to set up the
software. Note the following:
■ After you respond to the setup prompt, you must complete
the entire setup process without interruption. Setup time
varies.
■ During software setup, the computer may pause periodically
for several minutes. These normal pauses are indicated by an
hourglass icon.
CAUTION: If you are prompted to select an operating system language
Ä
before the Welcome to Windows page is displayed, choose
carefully. On some models, the languages that you do not choose are
deleted from the system and cannot be restored during software setup.
✎
To register the operating system and the computer, you must be
connected to the Internet. For more information about connecting
to the Internet, refer to Appendix B, “
from your home,” in this guide. If you do not register during
software setup, you can do so at any time after software setup is
complete.
Connect to the Internet
1–12 Getting Started
Step 5: Create recovery discs
(recommended)
After setting up the computer for the first time, you can create a
set of recovery discs of your full factory image using HP Backup
and Recovery Manager. The recovery discs are used to start up
(boot) the computer and restore the operating system and
software applications to factory settings in case of system failure
or instability.
Refer to Appendix C, “Backup and recovery,” for detailed
instructions.
First-time setup
Getting Started 1–13
Next steps
Install additional software and
hardware
Identify and install hardware
To see a list of hardware installed on the computer:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View
system information.
2
3. Select Hardware tab > Device Manager.
You can also add hardware or modify your device configurations
using Device Manager.
To install additional hardware, such as an optional printer, follow
the instructions provided by the hardware manufacturer to install
the device and any required drivers.
Getting Started 2–1
Next steps
Locate or install software
The computer includes software that may be
■ Preinstalled on your hard drive. To see a list of the
ready-to-use software preinstalled on the computer:
1. Click Start > All Programs.
2. Double-click the program you want to open.
■ Provided on a CD or DVD. To install a software program
from a disc:
To install software from a disc on this computer, the computer
✎
must be connected to an optional external MultiBay device with
an optical drive.
✎
1. Insert the disc into the optical drive on the optional
external MultiBay device.
2. When the installation wizard opens, follow the on-screen
instructions.
3. Restart the computer if prompted to do so.
■ Preloaded software. This is software provided on the hard
drive, but not ready to use. To locate or install preloaded
software or drivers:
1. Select Start > All Programs > Software Setup.
2. Follow the on-screen instructions and select the check box
next to the software program or driver you want to install.
For details about using software included with the computer, refer
to the software manufacturer’s instructions, which may be
provided on disc, as online Help files, or on the manufacturer’s
Web site.
2–2 Getting Started
Protect the computer
The information in this section is designed to protect the
computer from damage caused by a virus, a security breach, a
power surge, or unsafe operation.
Protect the computer from viruses
When you use the computer for e-mail, network, or Internet
access, you expose it to computer viruses. Computer viruses can
disable the operating system, applications, or utilities or cause
them to function abnormally.
Antivirus software can detect most viruses, destroy them, and
in most cases, repair any damage they have caused. To provide
ongoing protection against newly discovered viruses, antivirus
software must be updated.
Next steps
Norton Internet Security software is preinstalled on the computer
(select models only). For information about using and updating
your Norton Internet Security software, click Start > All
Programs > Norton Internet Security > Help and Support.
For more information about computer viruses, type
Search field in the Help and Support Center.
Protect your system files
The HP Backup and Recovery Manager provides several ways to
back up the system and to recover optimal system functionality.
Refer to Appendix C, “
information.
Backup and recovery,” for additional
viruses in the
Getting Started 2–3
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