HP R6000 User Manual

HP Uninterruptible Power System

R6000 Models

User Guide

December 2002 (Third Edition)

Part Number 347223-003

© 1998, 2002 Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change without
notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.

HP Uninterruptible Power System R6000 Models User Guide

December 2002 (Third Edition)
Part Number 347223-003

Contents

About This Guide

Intended Audience...................................................................................................................................... vii

Important Safety Information .....................................................................................................................vii

Symbols on Equipment............................................................................................................................... vii

Rack Stability.............................................................................................................................................viii

Symbols in Text......................................................................................................................................... viii

Text Conventions....................................................................................................................................... viii

Related Documents...................................................................................................................................... ix

Getting Help................................................................................................................................................. ix

HP Technical Support ........................................................................................................................... ix

HP Website............................................................................................................................................ ix

HP Authorized Reseller.......................................................................................................................... x

Reader’s Comments...................................................................................................................................... x

Chapter 1

Overview

UPS Features .............................................................................................................................................1-1

Communications Ports ........................................................................................................................1-1

UPS R6000 Models ...................................................................................................................................1-2

Front Panel ..........................................................................................................................................1-2

Rear Panel ...........................................................................................................................................1-3

Power Management Software.................................................................................................................... 1-5

UPS Hardware Options.............................................................................................................................. 1-5

UPS Option Cards............................................................................................................................... 1-6

Extended Runtime Modules.............................................................................................................. 1-10

Remote Emergency Power Off Port ........................................................................................................1-11

Warranties................................................................................................................................................ 1-11

$25,000 Computer Load Protection Guarantee................................................................................. 1-11

Pre-Failure Battery Warranty............................................................................................................1-11

Chapter 2

Operation

Front Panel Controls and LCD Display..................................................................................................... 2-1

Front Panel Indicators................................................................................................................................2-2

Front Panel LCD .................................................................................................................................2-2

Front Panel LEDs................................................................................................................................ 2-3

Modes of Operation ................................................................................................................................... 2-3

Charging the Batteries ...............................................................................................................................2-5

Placing the UPS in Operate Mode............................................................................................................. 2-5

HP Uninterruptible Power System R6000 Models User Guide iii

Contents

Initiating a Self-Test.................................................................................................................................. 2-6

Audible Alarms ......................................................................................................................................... 2-6

Silencing an Audible Alarm ............................................................................................................... 2-7

Shutting Down the System........................................................................................................................ 2-7

Chapter 3

LCD Configuration and Status

Changing Configuration Parameters ......................................................................................................... 3-1

Matching the Utility Voltage..................................................................................................................... 3-2

LCD Display Menu Structure.................................................................................................................... 3-3

Initial Power-Up Display .......................................................................................................................... 3-3

Top Level Main Menu............................................................................................................................... 3-3

Menu Map........................................................................................................................................... 3-4

Status................................................................................................................................................... 3-5

Meters ................................................................................................................................................. 3-6

Active Alarms..................................................................................................................................... 3-7

Battery Data........................................................................................................................................ 3-8

Firmware Version ............................................................................................................................... 3-8

Load Control....................................................................................................................................... 3-9

Display Test........................................................................................................................................ 3-9

System Setup .................................................................................................................................... 3-10

Chapter 4

Battery Maintenance

Precautions ................................................................................................................................................ 4-1

Charging Batteries..................................................................................................................................... 4-1

Determining When to Replace Batteries................................................................................................... 4-2

Obtaining New Batteries........................................................................................................................... 4-2

Replacing the Batteries.............................................................................................................................. 4-2

Removing the Battery Pack ................................................................................................................ 4-3

Installing a New Battery Pack ............................................................................................................ 4-6

Testing the New Battery Pack ............................................................................................................ 4-6

Disposing of Used Batteries...................................................................................................................... 4-7

Care and Storage of Batteries.................................................................................................................... 4-7

Pre-Failure Battery Warranty.............................................................................................................. 4-8

Chapter 5

Troubleshooting

Responding to Audible Alarms................................................................................................................. 5-1

Trouble Indicators ..................................................................................................................................... 5-4

LED Alarm Configurations....................................................................................................................... 5-4

Repairing the UPS..................................................................................................................................... 5-5

iv HP Uninterruptible Power System R6000 Models User Guide

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Serial Numbers ..................................................................................................A-1

Federal Communications Commission Notice ......................................................................................... A-1

Class A Equipment............................................................................................................................. A-1

Class B Equipment............................................................................................................................. A-2

Declaration of Conformity for Products Marked with the FCC Logo, United States Only............... A-2

Modifications ..................................................................................................................................... A-2

Cables................................................................................................................................................. A-3

Canadian Notice (Avis Canadien) ............................................................................................................ A-3

Class A Equipment............................................................................................................................. A-3

Class B Equipment............................................................................................................................. A-3

European Union Notice ............................................................................................................................ A-3

Japanese Notice ........................................................................................................................................A-4

BSMI Notice............................................................................................................................................. A-4

Battery Replacement Notice..................................................................................................................... A-5

Appendix B

Electrostatic Discharge

Preventing Electrostatic Damage.............................................................................................................. B-1

Grounding Methods To Prevent Electrostatic Damage ............................................................................ B-1

Contents

Appendix C

Specifications

Physical Specifications............................................................................................................................. C-1

Input Specifications .................................................................................................................................. C-1

Output Specifications................................................................................................................................ C-2

Battery Specifications............................................................................................................................... C-3

Battery Runtime........................................................................................................................................ C-4

Environmental Specifications................................................................................................................... C-4

Index

HP Uninterruptible Power System R6000 Models User Guide v

This guide provides information about operation, configuration, battery maintenance, and
troubleshooting for the UPS.

Intended Audience

This guide is intended for individuals requiring information about the use of UPSs. No
installation or service procedure should be carried out by someone other than a technician
with specific experience with high-voltage equipment.

Important Safety Information

Before installing this product, read the Important Safety Information document provided.

About This Guide

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of potentially
hazardous conditions.

WARNING: This symbol, in conjunction with any of the following symbols, indicates
the presence of a potential hazard. The potential for injury exists if warnings are not
observed. Consult your documentation for specific details.

This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.

WARNING: To prevent injury from electric shock hazards, do not open this enclosure.
Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates that the component exceeds the recommended weight for
one individual to handle safely.

Weight in kg

Weight in lb

WARNING: To prevent personal injury or damage to the equipment, observe
local occupational health and safety requirements and guidelines for manual
material handling.

HP Uninterruptible Power System R6000 Models User Guide vii

About This Guide

Rack Stability

WARNING: To prevent personal injury or damage to the equipment, verify that:

• The leveling feet are extended to the floor.

• The full weight of the rack rests on the leveling feet.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together if it is a multiple-rack installation.

• Extend only one component at a time. A rack may become unstable if more than

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.

WARNING: Text set off in this manner indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

one component is extended for any reason.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Text Conventions

This document uses the following conventions:

• Italic type is used for complete titles of published guides or variables. Variables include
information that varies in system output, in command lines, and in command parameters
in text.

• Bold type is used for emphasis, for onscreen interface components (window titles, menu
names and selections, button and icon names, and so on), and for keyboard keys.

• Monospace typeface is used for command lines, code examples, screen displays,
error messages, and user input.

• Sans serif typeface is used for uniform resource locators (URLs).

viii HP Uninterruptible Power System R6000 Models User Guide

Related Documents

For additional information on the topics covered in this guide, refer to the following
documents:

• HP Uninterruptible Power System R6000 Models Installation Instructions

• HP UPS R6000 Models Extended Runtime Module Installation Instructions

• HP Power Products Glossary

Getting Help

If you have a problem and have exhausted the information in this guide, further information
and other help is available in the following locations.

HP Technical Support

For telephone numbers of worldwide Technical Support Centers, go to www.hp.com.

About This Guide

HP Website

Have the following information available before you call:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

• Power management software type and version

For information on this product as well as the latest drivers, firmware, and service packs, go

www.hp.com.

to

HP Uninterruptible Power System R6000 Models User Guide ix

About This Guide

HP Authorized Reseller

For the name of your nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• Elsewhere, see the HP website for locations and telephone numbers.

Reader’s Comments

To comment on this guide, send an email to [e-mail].

x HP Uninterruptible Power System R6000 Models User Guide

This chapter contains a general overview of the UPS, including an introduction to the model
configuration, power management software, available hardware options, and warranties. Read
this chapter to become familiar with the features of the UPS before installing the unit.

UPS Features

The following features make this UPS versatile and easy to use:

• Two serial communications ports

• Five independent load segments (including three 16 A IEC-320 receptacles and 12 10 A

IEC-320 receptacles)

• Front panel controls and LCD display for easy configuration, monitoring, and operation

• Expanded support for power management software

1

Overview

• Support for HP Extended Runtime Modules (ERMs)

• Support for HP Power Distribution Units (PDUs)

• Support for hardware option cards that extend the power management capabilities of the

UPS

— Multi-Server UPS Card

— Scalable UPS Card

— SNMP-EN Adapter

• Support for Remote Emergency Power Off (REPO)

Communications Ports

The UPS includes two communications ports (Port 1 and Port 2) that allow data exchange
with host computers.

CAUTION: Use only the DE9 cables supplied by HP to connect the communications port to
the host computer. Use of standard RS-232 cables may cause equipment damage.

HP Uninterruptible Power System R6000 Models User Guide 1-1

Overview

UPS R6000 Models

The UPS R6000 includes the following models:

Table 1-1: UPS R6000 Models

Front Panel

UPS

Model

R6000 347207-001 North American, high-voltage, rack-mounted UPS

R6000j 347207-291 Japanese, high-voltage, rack-mounted UPS

R6000i 347207-B31 International, high-voltage, rack-mounted UPS

Note: The Series Number for the UPS R6000 is EO3001, followed by the
model type.

Part

Number

Comments

The front view of the UPS is shown in Figure 1-1.

Figure 1-1: Front panel configuration

For detailed information on using the control buttons and LED indicators, refer to the section,
“Front Panel Controls and LED Display,” in Chapter 2.

1-2 HP Uninterruptible Power System R6000 Models User Guide

Rear Panel

Overview

The rear panel configuration of the UPS is shown in Figure 1-2 and Figure 1-3.

Figure 1-2: Rear panel configuration

Item Description

1 Communications ports

2 Manual Bypass switch

3 Input terminal block

4 16 A receptacles

5 10 A receptacles

6 Circuit breakers for segments (left to right) 1, 2, 3, 4, and 5

7 Circuit breakers for (left to right)

• Segments 1 and 4

• Segment 2

• Segments 3 and 5

8 REPO port

HP Uninterruptible Power System R6000 Models User Guide 1-3

Overview

Figure 1-3: Rear panel, showing numbered load segments

Item Description

1 Load segment 1 (two IEC-320-C14 receptacles and one IEC-320-C20 receptacle)

2 Load segment 2 (two IEC-320-C14 receptacles and one IEC-320-C20 receptacle)

3 Load segment 3 (two IEC-320-C14 receptacles and one IEC-320-C20 receptacle)

4 Load segment 4 (three IEC-320-C14 receptacles)

5 Load segment 5 (three IEC-320-C14 receptacles)

1-4 HP Uninterruptible Power System R6000 Models User Guide

Power Management Software

Power management software ensures maximum power reliability of computer systems
through comprehensive control of UPSs. Specifically, power management software:

IMPORTANT: Not all UPSs are equipped to support the entire feature set listed below.

• Manages graceful shutdown of attached equipment during utility power failures.

• Manages independent UPS load segments to provide separate power control of connected

equipment.

• Prioritizes the timing of equipment shutdowns, and reboots connected equipment by load

segment.

• Shuts down and reboots any UPS and attached equipment, based on a user specified

schedule.

• Delays restart by load segment after a power outage to sequence the startup of system

components.

• Customizes alert generation with modifiable pop-up dialog boxes, command execution,

and email and broadcast messages.

Overview

• Monitors the status of the UPS and performs UPS diagnostics.

• Displays power log for analysis.

For more information, refer to the power management CD provided with the UPS. For the
most current information, refer to

UPS Hardware Options

Table 1-2 lists the available hardware options for this UPS.

Table 1-2: Hardware Options

Option Part Number

ERM 347224-B21

SNMP-EN Adapter 347225-B21

Multi-Server UPS Card 123508-B21

Scalable UPS Card 123509-B21

PDU High Voltage Models

High to Low Voltage Transformer (250 V) 388643-B21

www.hp.com.

NA Only295363-002

INTL295363-B31

HP Uninterruptible Power System R6000 Models User Guide 1-5

Overview

UPS Option Cards

Two option slots are available to further expand the capabilities of the UPS R6000 in both
power control and server communication for networking environments. HP option kits
include the Multi-Server UPS Card, the Scalable UPS Card, and the SNMP-EN Adapter.
These enhancements provide communication with multiple systems, multiple UPS units, and
network management applications.

Option kits can be used in the following configurations:

Table 1-3: Option Card Matrix

Case Slot Multi-Server Scalable SNMP-EN

Adapter

1 1 X

2

2 1 X

2 X

3 1 X

2

4 1 X

2 X

5 1 X

2

Note: Board combinations can be used in the primary UPS only. When UPS units are chained, no
additional boards can be used in the other units.

For installation instructions, refer to the documentation shipped with the option card kits.

Direct Connect Result
(no PDU)

3 servers managing a total of
5 load segments

5 servers managing a total of
5 load segments

1 server managing a total of
9 load segments

1 in-band connection managing
a total of 9 load segments

1 in-band connection managing
a total of 5 load segments

1-6 HP Uninterruptible Power System R6000 Models User Guide

Multi-Server UPS Card

Without a Multi-Server UPS Card, the UPS can communicate with two host computers. The
Multi-Server UPS Card enables one UPS to communicate with up to four host computers by
using all three ports on the option card and the open port on the UPS.

NOTE: Port 1 connects the card to the UPS through the pigtail cable on the card.

Overview

Figure 1-4: Multi-Server UPS Card

Power management software enables a single UPS with one Multi-Server UPS Card to
protect up to four servers. If two Multi-Server UPS Cards are installed, five servers can be
separately protected by connecting the servers to different UPS R6000 load segments.

If a network includes five servers running three different operating systems, two Multi-Server
Cards communicate directly between the UPS and all five servers. Each server and its
associated devices can be powered from a different UPS load segment.

HP Uninterruptible Power System R6000 Models User Guide 1-7

Overview

Scalable UPS Card

The Scalable UPS Card enables up to three UPSs to be recognized as a single virtual UPS to
the host computer. Power management software allows the capability to scale up the level of
power protection available to the system.

For example, connecting three UPS R6000 units to one Scalable UPS Card creates a virtual
18 kVA UPS. The virtual UPS would have nine independently controlled load segments.

Figure 1-5: Scalable UPS Card

1-8 HP Uninterruptible Power System R6000 Models User Guide

SNMP-EN Adapter

The SNMP-EN Adapter is a user interface to the UPS in a network where SNMP-based
network management software, such as OnliNet, is installed. Using the SNMP-EN Adapter
communication interface, system administrators can virtually eliminate costly downtime due
to power outages and surges. Spontaneous rebooting, lost files, corrupted data, and other
issues resulting from inconsistent power are decreased. The SNMP-EN Adapter provides the
means to quickly ascertain if a power-related problem exists anywhere on the network.

The SNMP-EN Adapter allows network monitoring without the need to run power
management software on a server. Other network components, such as hubs and routers, can
be monitored when power management software is not in use.

The SNMP-EN Adapter Kit includes OnliNet software and documentation, as well as
information on installing and configuring the SNMP-EN Adapter using MIB and Power MIB.

Overview

Figure 1-6: SNMP-EN Adapter

HP Uninterruptible Power System R6000 Models User Guide 1-9

Overview

Extended Runtime Modules

The UPS R6000 rear panel provides a power receptacle to which ERMs can attach. Each
ERM contains battery packs in a 3U chassis.

At the recommended 80 percent load, one ERM extends the available UPS runtime by up to
18 minutes. Two ERMs can be serially connected to each UPS, increasing the total available
runtime by up to 30 minutes.

Figure 1-7: Back panel with installed ERM

Power Distribution Units

Extend the capabilities of the UPS R6000 by attaching a PDU to the high current receptacle
associated with load segments 1, 2, or 3. One PDU provides 12 additional receptacles to load
segments to which it is attached.

The High to Low Voltage Transformer (250 VA) can be connected to the UPS R6000 to
supply two low-voltage outlets at 250 VA.

To connect devices to the PDU, use IEC-320 jumper cords (Part No. 295633-B21). Two are
provided with the PDU kit.

1-10 HP Uninterruptible Power System R6000 Models User Guide

Remote Emergency Power Off Port

The UPS includes an isolated REPO port. When properly wired, the REPO feature allows the
power at the UPS output receptacles to be switched off from a remote location. To use this
feature, the REPO port must be connected to a remote, normally open switch (not supplied).
When this switch is closed, the UPS immediately disconnects power to its loads. The REPO
switch is used in conjunction with a main disconnect device that removes the AC source from
the input of the UPS. To power down the entire network in the event of an emergency, the
REPO ports of multiple UPS units can be connected to a single switch.

IMPORTANT:

• The REPO port meets the requirements of NFPA Articles 645-10 and 645-11 for a Disconnecting

Means.

• If the remote switch is closed, the REPO feature immediately powers down protected devices and

does not utilize the orderly shutdown procedure initiated by power management software.

• The REPO feature shuts down UPS units operating under either utility or battery power.

• If the UPS was operating on battery power when the remote switch was closed, no power will be

available to the devices until utility power is restored and the UPS has been manually powered up.

Overview

Warranties

To back up the wide range of features offered with the UPS, a three-year limited warranty is
provided.

$25,000 Computer Load Protection Guarantee

In addition to the limited warranty, a $25,000 Computer Load Protection Guarantee (provided
by the original equipment manufacturer) is offered.

IMPORTANT: The $25,000 Computer Load Protection Guarantee is offered only in North America.

The $25,000 Computer Load Protection Guarantee applies only if:

• A qualified electrician properly connects the UPS to utility power.

• The UPS installation complies with all applicable electrical and safety codes specified by

the National Electrical Code (NEC).

• The UPS is used under normal operating conditions. Users must comply with all

instructions and labels.

• The UPS is not damaged by accident (other than a utility power transient), misuse, or

abuse.

Pre-Failure Battery Warranty

Refer to the section, “Pre-Failure Battery Warranty,” in Chapter 4 for specific information on
the battery warranty.

HP Uninterruptible Power System R6000 Models User Guide 1-11

This chapter contains information on operating the UPS. Topics include using the front panel
controls, LCD display, LED indicators, and modes of operation. Knowledge of these features
is helpful when configuring the system and performing more advanced functions on the unit.

NOTE: Refer to the instructions included with the UPS kit for installation considerations and
procedures. Copies of this document can be downloaded from the HP website at www.hp.com.

Front Panel Controls and LCD Display

The front panel controls and LCD display provide an easy-to-use UPS interface for setup,
load control, and status monitoring.

2

Operation

Figure 2-1: Front panel control buttons

Item Description Function

1 Center Large four-way rocking button used to control navigation

2 Enter Used to navigate and select options in the LCD menu

3 Escape Used to navigate and deselect options in the LCD menu

4 On Starts UPS powering the load

5 Standby Places UPS into Standby mode/Reset

6 Test/Alarm Reset Resets alarm or initiates self-test

HP Uninterruptible Power System R6000 Models User Guide 2-1

through LCD menu structure: up, down, left, and right

structure

structure