HP R4.2 User Manual

UCS 1000 R4.2

Administration

585-313-507 Comcode 108725904 April 2000 Issue 3

Copyright and legal notices

Copyright

Acknowledgment This document was prepared by the GLS organization of the EN division of

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 iii

This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Lucent Technologies), except in accordance with applicable agreements, contracts or licensing, without the express written consent of the Enterprise Networks (EN) Global Learning Solutions (GLS) organization and the business management owner of the material.

Lucent Technologies. Offices are located in Denver CO, Columbus OH, Middletown NJ, and Basking Ridge NJ, USA.

Trademarks Lucent Technologies has made every effort to supply the following trademark

information about company names, products, and services mentioned in the UCS 1000 R4.2 documentation library:

• Adobe Systems, Inc. — Trademarks: Adobe, Acrobat.

• Enhanced Software Technologies, Inc. — Trademark: Quickstart.

• Equinox Systems, Inc. — Registered trademark: Equinox

• Hewlett Packard Corporation — Registered trademarks: Hewlett-Packard

and HP

• Intel Corporation — Registered trademarks: Pentium.

• International Business Machines Corporation — Registered tradem arks :

IBM, VTAM.

• Lucent Technologies — Registered tradem arks : 4 ES S, 5ESS, AUDIX,

CONVERSANT, DEFINITY, Voice Power. Trademarks: FlexWord, Intuity, Lucent.

• Microsoft Corporation — Registered trademarks: Excel, Internet Explorer,

Microsoft, MS, MS-DOS, Windows, Windows NT.

• Mylex Corporation — Registered trademark: Mylex.

• Novell, Inc. — Registered trademarks: Novell.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 iv

• Oracle Corporation — Trademarks: OBJECT*SQL, ORACLE,

ORACLE*Terminal, PRO*C, SQL*FORMS, SQL*Menu, SQL*Net, SQL*Plus, SQL*ReportWriter.

• PCI Industrial Computer Manufacturers Group — Registered trademarks:

CompactPCI and PICMG.

• Santa Cruz Operation, Inc. — Registered trademarks: UnixWare.

• Sun Microsystems — Registered trademarks: Sun, Sun Microsystems,

Sun Workstation, Solaris (computer and peripherals). Trademarks: Solaris (operating system utilities) and Java

• UNIX System Laboratories, Inc. — Registered trademarks: UNIX.

• Xerox Corporation — Trademarks: Ethernet.

Limited Warranty Lucent Technologies provides a limited warranty on this product. Refer to the

“Limited Use Software License Agreement” card provided with your package. Lucent Technologies has determined that use of this electronic data delivery

system cannot cause harm to an end user's computing system and will not assume any responsibility for problems that may arise with a user's computer system while accessing the data in these documents.

Every effort has been made to make sure that this document is complete and accurate at the time of release, but information is subject to change.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 v

United States FCC Compliance Information

Part 15: Class A statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the rad io interference regulati ons of the Canadian Department of Communications.

Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada.

Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an

unauthorized party, for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associated with your telecommunications system and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 vi

Your Responsibility for Your System’s Security

You and your system manager are responsible for the security of your system and for preventing unauthorized use. You are also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use.

Lucent Technologies Fraud Intervention and Corporate Security

If you suspect that you are being victimized by toll fraud and you need technical support or assistance, call the Lucent Technologies National Customer Care Center Toll Fraud Intervention Hotline at 1 800 643-2353.

Aside from whether immediate support is required, all toll fraud incidents involving Lucent products or services should be reported to Lucent Corporate Security at 1 800 821-8235. In addition to recording the incident, Lucent Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 vii

Documentation Ordering Information

Call or Write

Lucent Technologies Publications Center 2855 N. Franklin Road Indianapolis, IN 46219

Voice 1 800 457-1235 International Voice 317 322-6791 FAX 1 800 457-1764 International FAX 317 322-6699

To Order

To order a document, contact the Lucent Technologies Publications Center and specify the 9-digit document number, the issue number, and the issue date.

Standing Orders

You can be placed on a standing order list for this and other documents you may need. Standing order will enable you to automatically receive updated versions of individual documents or document sets, billed to account information that you provide. For more information on standing orders, or to be put on a list to receive future issues of this document, contact the Lucent Technologies Publications Center (see the contact information above).

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 viii

Contents

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Intended Audiences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

How This Book Is Organized. . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Administration Procedures and Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Reference Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxv

To Locate Specific Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxv

Conventions Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . xxv

Other Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Safety and Security Alert Labels. . . . . . . . . . . . . . . . . . . . . . . . . xxxiv

Related Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxv

Using the CD-ROM Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvi

How to Comment on This Book . . . . . . . . . . . . . . . . . . . . . . . . . xxxix

1 Administration Overview 1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 ix

User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

UCS 1000 R4.2 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Cursor Movement Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Menus and Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Message Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessing the Administration Menus . . . . . . . . . . . . . . . . . . . . . . . .18

Administration Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2 UNIX Administration 22

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

UnixWare Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

UNIX System Administration Access . . . . . . . . . . . . . . . . . . . . . . . .23

Application Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Backup Scheduling, Setup and Control . . . . . . . . . . . . . . . . . . . . . . . 25

Basic Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Performing Extended Backup Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

File System Creation, Checking, and Mounting . . . . . . . . . . . . . . . . . . . 43

Machine Configuration, Display, and Shutdown . . . . . . . . . . . . . . . . . . . 44

Memory Size Disparity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Network Services Administration . . . . . . . . . . . . . . . . . . . . . . . . . . 46

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 x

Port Access Services and Monitors . . . . . . . . . . . . . . . . . . . . . . . . . 47

Printer Configuration and Services . . . . . . . . . . . . . . . . . . . . . . . . . 47

Restore from Backup Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Basic Restore Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Extended Restore Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Schedule Automatic Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Security Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Software Installation and Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Storage Device Operations and Definition. . . . . . . . . . . . . . . . . . . . . . 53

System Name, Date and Time, and Initial Password Setup . . . . . . . . . . . . . 54

User Login and Group Administration . . . . . . . . . . . . . . . . . . . . . . . . 56

Exit UNIX System Administration Menu . . . . . . . . . . . . . . . . . . . . . . . 57

3 Voice System Administration 58

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Accessing the Voice System Administration Menu . . . . . . . . . . . . . . . . . . . . . . . 58

Voice System Administration Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configuration Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Feature Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Printing a Feature License Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Message Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessing Message Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 x i

Adding Message Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Removing Message Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Adding Thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Removing Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Modifying Message Priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Modifying Threshold Periods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Saving Changes and Exiting Message Administration . . . . . . . . . . . . . . . . . . . . 83

System Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Diagnose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Renumbering Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Reporting Voice System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Stopping the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Starting the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Voice Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Display the Voice Equipment Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Equipment Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Equipment State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Groups to Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

LSPS Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

SSP Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Voice Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Printing a Voice Equipment Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

FAX Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xii

4 Switch Interface Administration 141

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Switch Interfaces Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Accessing the Switch Interfaces Menu . . . . . . . . . . . . . . . . . . . . . . 142

Digital Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Accessing the Digital Interfaces Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Displaying Digital Interface Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

T1 A/B Robbed-bit E&M Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

E1 CAS Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

ISDN-PRI Layer 1 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

T1 for 4ESS Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Changing Switch System Parameters . . . . . . . . . . . . . . . . . . . . . . . 191

Displaying Switch System Parameters . . . . . . . . . . . . . . . . . . . . . . 194

5 Database Administration 196

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Databases and the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . 196

Call Data Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

CCA Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

CCASUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

CALL Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

SERVICE Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

CDHSUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xiii

EVENTS Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

EVSUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

TRASUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

OLDCDH View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Relationship Between the CALL, SERVICE, and EVENT Tables . . . . . . . . . . . 204

Resizing Call Data Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Verify Call Data Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Table Searches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Database Interface Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Database DIP Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Database Cursors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Increasing Database Storage Size. . . . . . . . . . . . . . . . . . . . . . . . . 217

Decreasing the Database Storage Size . . . . . . . . . . . . . . . . . . . . . . 220

Reducing the Amount of Call Data Stored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Reducing the Number of Days Data is Stored. . . . . . . . . . . . . . . . . . . . . . . . . . 220

Changing the Data Storage Number of Days . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Increasing the Shared Pool Size. . . . . . . . . . . . . . . . . . . . . . . . . . 223

Rollback Segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Verifying or Reducing the Size of the Rollback Segment . . . . . . . . . . . . . . . . . 225

Voice System Database Administration . . . . . . . . . . . . . . . . . . . . . . 228

Database Access ID Table Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Adding a Local Database Access ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Adding a Remote Database Access ID Using SQL*NET V2. . . . . . . . . . . . . . . 233

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xiv

Completing ORACLE Environment Setup if

Server is Not a UCS 1000 R4.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Accessing a Remote Database Using PRO*C or SQL*PLUS . . . . . . . . . . . . . . 240

Removing a Database Access ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

SQL*PLUS Database Administration . . . . . . . . . . . . . . . . . . . . . . . 246

Monitoring the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Database Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Database Trace Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

6 Peripheral Administration 253

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Accessing the Unix Management Menu . . . . . . . . . . . . . . . . . . . . . . 253

Modem Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Installing the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Configuring the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Administering the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Printer Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Installing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Configuring the Printer on the Voice System. . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Administering the Printer on the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . 289

Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Remote Terminal Administration . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Configuring the Remote Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xv

Administering the Remote Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

7 Common Administration 297

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Command Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Accessing the Command Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

System Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Trace Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Reports Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Accessing the Reports Administration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Call Classification Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Call Data Detail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Call Data Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Message Log Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Administrative Commands Log Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Traffic Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Signal Processing Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Custom Database Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Common Administrative Procedures. . . . . . . . . . . . . . . . . . . . . . . . 361

A Summary of Commands 362

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

add. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xvi

addhdr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

alarm_cutoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

annotate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

assign card/channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

assign_permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

assign service/startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

attach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

autoreboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

bbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

ccarpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

cddrpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

cdsrpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

codetype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

configure_tam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

cpuType . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

cvis_mainmenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

cvis_menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

dbcheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

dbfrag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406

dbfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

dbused . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 x vii

decode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

defService . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

delete card/channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

delete eqpgrp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419

delete service/startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

detach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

diagnose bus 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

diagnose card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427

dip_int . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

display assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

display card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

display channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

display dnis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443

display eqpgrp/group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444

display equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

display messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

display_permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

display services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

display_tam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

dspActAlarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458

dspRetAlarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

edExplain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xviii

encode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463

erase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

explain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

findHomes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471

fixLogFile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473

iCk, iCkAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

logCat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498

lComp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509

list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512

logCat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

logDstPri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520

logEvent/logMsg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522

logFmt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526

mkAlerter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530

mkheader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533

mkimage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542

newscript. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545

pkgadd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546

pkginfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549

pkgrm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552

reinitLog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554

remove. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xix

restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559

retireAlarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562

rmdb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564

show_sys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568

soft_disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570

soft_szr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572

spadc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574

spar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575

spsav. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581

spStatus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583

spVrsion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594

start_vs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594

stop_vs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 596

striphdr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 597

sysmon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598

tas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599

trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602

trarpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610

unassign_permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612

vfyLogMsg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613

vsdisable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616

vsenable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xx

vusage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618

wl_copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619

wl_edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620

wl_gen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622

wl_init . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624

wl_install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625

Glossary 627 Index 699

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxi

Overview

About This Book

This document describes the procedures needed to perform full system administration for the following areas:

• The UNIX operating system

• The voice system

• Databases

• Switch interfaces

This document also describes the procedures needed to create and access system reports and to monitor the system.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxii

About This Book Intended Audiences

Intended Audiences

The primary audience for this document are system administrators. This includes:

• On-site technicians who perform system administration at the customer

site

• End customers who choose to administer their own systems

Secondary audiences include the field support personnel. We assume that the primary users of this book have completed the UCS

1000 R4.2 hardware installation and maintenance training course. See Using

the CD-ROM Documentation on page xxxvi for more information.

How This Book Is Organized

This document is designed to take you step by step through the system administration process. Each chapter contains procedures for a specific product area that requires administration.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxiii

About This Book How This Book Is Organized

Administration Procedures and Information

See Chapter 1, Administration Overview , to familiarize yourself with the user interface and the system administration process including the user interface and the menus.

See Chapter 2, UNIX Administration SYSADM menu and the procedures to perform basic UnixWare-level administration.

See Chapter 3, Voice System Administration access the Voice System Administration menu and a description of all the administrative options. This chapter also contains the reference and procedural information for the Configuration Management option.

See Chapter 4, Switch Interface Administration reference information for administering the supported analog and digital switch interfaces.

See Chapter 5, Database Administration information for administering databases for use with the voice system.

See Chapter 6, Peripheral Administration , for procedures and reference information for configuring and administering the peripheral equipment connected to your voice system, namely modems, printers, and remote terminals.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxiv

, for information about how to access the

, for information about how to

, for the procedures and

, for the procedures and reference

About This Book Conventions Used in This Book

See Chapter 7, Common Administration , for quick-reference information for some of the more common administrative tasks. Daily administration includes running system reports; performing common procedures such as system monitoring, media formatting, and backups; and administering the date and time.

Reference Material

See Appendix A, Summary of Commands, for an alphabetical list of the commands in the UCS 1000 R4.2 command language.

See the Glossary for help in identifying and defining commonly used terms and acronyms.

To Locate Specific Topics

This book includes an alphabetical index at the end for quick access to specific topics.

Conventions Used in This Book

This section describes the typography and other conventions that are used in this book.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxv

About This Book Conventions Used in This Book

Note: The screens shown in this book are examples only. The screens

you see on your system may be similar, but not exactly the same in all cases.

Terminology • The word “type” means to press the key or sequence of keys specified.

For example, an instruction to type the letter “y” is shown as Type y to continue.

• The word “enter” means to type a value and then press the ENTER key

on the keyboard. For example, an instruction to type the letter “y” and

ENTER is shown as

press Enter y to continue.

• The word “select” means to move the cursor to the desired menu item

and then press the start test option on the Network Loop-Around Test screen and then

ENTER is shown as

press Select:

> Start Test

ENTER. For example, an instruction to move the cursor to

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxvi

About This Book Conventions Used in This Book

• The system displays menus, screens, and windows. Menus (Figure 1)

present options from which you can choose to view another menu, or a screen or window. Screens and windows both show (Figure 2 on page

xxviii and Figure 3 on page xxix) and request (Figure 4 on page xxix and Figure 5 on page xxx

Figure 1. Example of a UCS 1000 R4.2 Menu

) system information.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxvii

About This Book Conventions Used in This Book

Figure 2. Example of a UCS 1000 R4.2 Screen Showing Information

UnixWare Installation Primary Hard Disk Partitioning

In order to install LINCS, you should reserve a UNIX system partition (a portion of your hard disk’s space) containing 100% of the space on your primary hard disk. After you press ’ENTER’ you will be shown a screen that will allow you to create new partitions, delete existing partitions or change the active partition of your primary hard disk (the partition that your computer will boot from).

WARNING: All files in any partition(s) you delete will be destroyed. If you wish to attempt to preserve any files from an existing UNIX system, do not delete its partitions(s).

The UNIX system partition that you intend to use on the primary hard disk must be at lease 4200 MBs and labeled “ACTIVE.”

Press ’ENTER’ to continue

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxviii

About This Book Conventions Used in This Book

Figure 3. Example of a UCS 1000 R4.2 Window Showing Information

Figure 4. Example of a UCS 1000 R4.2 Screen Requesting Information

UNIX System Installation Set Slice Sizes

Please select whether you would like the recommended slice sizes or would like to customize the slice sizes.

Your choices are:

1. Recommended Slice Sizes

2. Customize Slice Sizes

Press ’1’ or ’2’ followed by ’ENTER’: 1

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxix

About This Book Conventions Used in This Book

Figure 5. Example of a UCS 1000 R4.2 Window Requesting Information

Keyboard and Telephone Keypad Representations

• Keys that you press on your terminal or PC are represented as capitalized

BOLD text. For example, an instruction to press the Enter key is shown

as Press ENTER.

• Two or three keys that you press at the same time on your terminal or PC

(that is, you hold down the first key while pressing the second and/or third key) are represented as a series of small, capitalized separated by the

plus sign (+). For example, an instruction to press and

BOLD text

hold “Alt” while typing the letter “d” is shown as Press ALT+D

• Function keys on your terminal, PC, or system screens, also known as

soft keys, a re represented as capitalized

BOLD text followed by the

function or value of that key enclosed in parentheses. For example, an instruction to press function key 2 is shown as

F2 (Choices).

Press

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxx

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