HP R4.2 User Manual

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UCS 1000 R4.2

Administration

585-313-507 Comcode 108725904 April 2000 Issue 3

Copyright and legal notices

Copyright

Acknowledgment This document was prepared by the GLS organization of the EN division of

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 iii

This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Lucent Technologies), except in accordance with applicable agreements, contracts or licensing, without the express written consent of the Enterprise Networks (EN) Global Learning Solutions (GLS) organization and the business management owner of the material.

Lucent Technologies. Offices are located in Denver CO, Columbus OH, Middletown NJ, and Basking Ridge NJ, USA.

Trademarks Lucent Technologies has made every effort to supply the following trademark

information about company names, products, and services mentioned in the UCS 1000 R4.2 documentation library:

• Adobe Systems, Inc. — Trademarks: Adobe, Acrobat.

• Enhanced Software Technologies, Inc. — Trademark: Quickstart.

• Equinox Systems, Inc. — Registered trademark: Equinox

• Hewlett Packard Corporation — Registered trademarks: Hewlett-Packard

and HP

• Intel Corporation — Registered trademarks: Pentium.

• International Business Machines Corporation — Registered tradem arks :

IBM, VTAM.

• Lucent Technologies — Registered tradem arks : 4 ES S, 5ESS, AUDIX,

CONVERSANT, DEFINITY, Voice Power. Trademarks: FlexWord, Intuity, Lucent.

• Microsoft Corporation — Registered trademarks: Excel, Internet Explorer,

Microsoft, MS, MS-DOS, Windows, Windows NT.

• Mylex Corporation — Registered trademark: Mylex.

• Novell, Inc. — Registered trademarks: Novell.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 iv

• Oracle Corporation — Trademarks: OBJECT*SQL, ORACLE,

ORACLE*Terminal, PRO*C, SQL*FORMS, SQL*Menu, SQL*Net, SQL*Plus, SQL*ReportWriter.

• PCI Industrial Computer Manufacturers Group — Registered trademarks:

CompactPCI and PICMG.

• Santa Cruz Operation, Inc. — Registered trademarks: UnixWare.

• Sun Microsystems — Registered trademarks: Sun, Sun Microsystems,

Sun Workstation, Solaris (computer and peripherals). Trademarks: Solaris (operating system utilities) and Java

• UNIX System Laboratories, Inc. — Registered trademarks: UNIX.

• Xerox Corporation — Trademarks: Ethernet.

Limited Warranty Lucent Technologies provides a limited warranty on this product. Refer to the

“Limited Use Software License Agreement” card provided with your package. Lucent Technologies has determined that use of this electronic data delivery

system cannot cause harm to an end user's computing system and will not assume any responsibility for problems that may arise with a user's computer system while accessing the data in these documents.

Every effort has been made to make sure that this document is complete and accurate at the time of release, but information is subject to change.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 v

United States FCC Compliance Information

Part 15: Class A statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the rad io interference regulati ons of the Canadian Department of Communications.

Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada.

Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an

unauthorized party, for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associated with your telecommunications system and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 vi

Your Responsibility for Your System’s Security

You and your system manager are responsible for the security of your system and for preventing unauthorized use. You are also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use.

Lucent Technologies Fraud Intervention and Corporate Security

If you suspect that you are being victimized by toll fraud and you need technical support or assistance, call the Lucent Technologies National Customer Care Center Toll Fraud Intervention Hotline at 1 800 643-2353.

Aside from whether immediate support is required, all toll fraud incidents involving Lucent products or services should be reported to Lucent Corporate Security at 1 800 821-8235. In addition to recording the incident, Lucent Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 vii

Documentation Ordering Information

Call or Write

Lucent Technologies Publications Center 2855 N. Franklin Road Indianapolis, IN 46219

Voice 1 800 457-1235 International Voice 317 322-6791 FAX 1 800 457-1764 International FAX 317 322-6699

To Order

To order a document, contact the Lucent Technologies Publications Center and specify the 9-digit document number, the issue number, and the issue date.

Standing Orders

You can be placed on a standing order list for this and other documents you may need. Standing order will enable you to automatically receive updated versions of individual documents or document sets, billed to account information that you provide. For more information on standing orders, or to be put on a list to receive future issues of this document, contact the Lucent Technologies Publications Center (see the contact information above).

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 viii

Contents

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Intended Audiences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

How This Book Is Organized. . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Administration Procedures and Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Reference Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxv

To Locate Specific Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxv

Conventions Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . xxv

Other Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Safety and Security Alert Labels. . . . . . . . . . . . . . . . . . . . . . . . . xxxiv

Related Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxv

Using the CD-ROM Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvi

How to Comment on This Book . . . . . . . . . . . . . . . . . . . . . . . . . xxxix

1 Administration Overview 1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

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User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

UCS 1000 R4.2 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Cursor Movement Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Menus and Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Message Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessing the Administration Menus . . . . . . . . . . . . . . . . . . . . . . . .18

Administration Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2 UNIX Administration 22

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

UnixWare Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

UNIX System Administration Access . . . . . . . . . . . . . . . . . . . . . . . .23

Application Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Backup Scheduling, Setup and Control . . . . . . . . . . . . . . . . . . . . . . . 25

Basic Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Performing Extended Backup Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

File System Creation, Checking, and Mounting . . . . . . . . . . . . . . . . . . . 43

Machine Configuration, Display, and Shutdown . . . . . . . . . . . . . . . . . . . 44

Memory Size Disparity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Network Services Administration . . . . . . . . . . . . . . . . . . . . . . . . . . 46

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 x

Port Access Services and Monitors . . . . . . . . . . . . . . . . . . . . . . . . . 47

Printer Configuration and Services . . . . . . . . . . . . . . . . . . . . . . . . . 47

Restore from Backup Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Basic Restore Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Extended Restore Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Schedule Automatic Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Security Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Software Installation and Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Storage Device Operations and Definition. . . . . . . . . . . . . . . . . . . . . . 53

System Name, Date and Time, and Initial Password Setup . . . . . . . . . . . . . 54

User Login and Group Administration . . . . . . . . . . . . . . . . . . . . . . . . 56

Exit UNIX System Administration Menu . . . . . . . . . . . . . . . . . . . . . . . 57

3 Voice System Administration 58

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Accessing the Voice System Administration Menu . . . . . . . . . . . . . . . . . . . . . . . 58

Voice System Administration Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configuration Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Feature Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Printing a Feature License Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Message Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessing Message Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 x i

Adding Message Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Removing Message Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Adding Thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Removing Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Modifying Message Priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Modifying Threshold Periods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Saving Changes and Exiting Message Administration . . . . . . . . . . . . . . . . . . . . 83

System Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Diagnose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Renumbering Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Reporting Voice System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Stopping the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Starting the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Voice Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Display the Voice Equipment Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Equipment Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Equipment State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Groups to Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

LSPS Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

SSP Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Voice Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Printing a Voice Equipment Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

FAX Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xii

4 Switch Interface Administration 141

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Switch Interfaces Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Accessing the Switch Interfaces Menu . . . . . . . . . . . . . . . . . . . . . . 142

Digital Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Accessing the Digital Interfaces Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Displaying Digital Interface Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

T1 A/B Robbed-bit E&M Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

E1 CAS Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

ISDN-PRI Layer 1 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

T1 for 4ESS Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Changing Switch System Parameters . . . . . . . . . . . . . . . . . . . . . . . 191

Displaying Switch System Parameters . . . . . . . . . . . . . . . . . . . . . . 194

5 Database Administration 196

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Databases and the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . 196

Call Data Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

CCA Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

CCASUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

CALL Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

SERVICE Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

CDHSUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xiii

EVENTS Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

EVSUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

TRASUM Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

OLDCDH View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Relationship Between the CALL, SERVICE, and EVENT Tables . . . . . . . . . . . 204

Resizing Call Data Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Verify Call Data Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Table Searches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Database Interface Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Database DIP Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Database Cursors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Increasing Database Storage Size. . . . . . . . . . . . . . . . . . . . . . . . . 217

Decreasing the Database Storage Size . . . . . . . . . . . . . . . . . . . . . . 220

Reducing the Amount of Call Data Stored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Reducing the Number of Days Data is Stored. . . . . . . . . . . . . . . . . . . . . . . . . . 220

Changing the Data Storage Number of Days . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Increasing the Shared Pool Size. . . . . . . . . . . . . . . . . . . . . . . . . . 223

Rollback Segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Verifying or Reducing the Size of the Rollback Segment . . . . . . . . . . . . . . . . . 225

Voice System Database Administration . . . . . . . . . . . . . . . . . . . . . . 228

Database Access ID Table Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Adding a Local Database Access ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Adding a Remote Database Access ID Using SQL*NET V2. . . . . . . . . . . . . . . 233

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xiv

Completing ORACLE Environment Setup if

Server is Not a UCS 1000 R4.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Accessing a Remote Database Using PRO*C or SQL*PLUS . . . . . . . . . . . . . . 240

Removing a Database Access ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

SQL*PLUS Database Administration . . . . . . . . . . . . . . . . . . . . . . . 246

Monitoring the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Database Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Database Trace Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

6 Peripheral Administration 253

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Accessing the Unix Management Menu . . . . . . . . . . . . . . . . . . . . . . 253

Modem Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Installing the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Configuring the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Administering the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Printer Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Installing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Configuring the Printer on the Voice System. . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Administering the Printer on the Voice System . . . . . . . . . . . . . . . . . . . . . . . . . 289

Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Remote Terminal Administration . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Configuring the Remote Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xv

Administering the Remote Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

7 Common Administration 297

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Command Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Accessing the Command Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

System Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Trace Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Reports Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Accessing the Reports Administration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Call Classification Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Call Data Detail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Call Data Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Message Log Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Administrative Commands Log Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Traffic Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Signal Processing Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Custom Database Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Common Administrative Procedures. . . . . . . . . . . . . . . . . . . . . . . . 361

A Summary of Commands 362

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

add. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xvi

addhdr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

alarm_cutoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

annotate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

assign card/channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

assign_permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

assign service/startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

attach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

autoreboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

bbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

ccarpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

cddrpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

cdsrpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

codetype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

configure_tam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

cpuType . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

cvis_mainmenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

cvis_menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

dbcheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

dbfrag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406

dbfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

dbused . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 x vii

decode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

defService . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

delete card/channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

delete eqpgrp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419

delete service/startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

detach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

diagnose bus 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

diagnose card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427

dip_int . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

display assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

display card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

display channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

display dnis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443

display eqpgrp/group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444

display equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

display messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

display_permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

display services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

display_tam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

dspActAlarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458

dspRetAlarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

edExplain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xviii

encode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463

erase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

explain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

findHomes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471

fixLogFile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473

iCk, iCkAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

logCat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498

lComp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509

list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512

logCat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

logDstPri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520

logEvent/logMsg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522

logFmt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526

mkAlerter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530

mkheader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533

mkimage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542

newscript. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545

pkgadd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546

pkginfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549

pkgrm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552

reinitLog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554

remove. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xix

restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559

retireAlarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562

rmdb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564

show_sys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568

soft_disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570

soft_szr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572

spadc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574

spar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575

spsav. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581

spStatus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583

spVrsion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594

start_vs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594

stop_vs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 596

striphdr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 597

sysmon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598

tas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599

trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602

trarpt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610

unassign_permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612

vfyLogMsg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613

vsdisable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616

vsenable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xx

vusage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618

wl_copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619

wl_edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620

wl_gen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622

wl_init . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624

wl_install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625

Glossary 627 Index 699

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxi

Overview

About This Book

This document describes the procedures needed to perform full system administration for the following areas:

• The UNIX operating system

• The voice system

• Databases

• Switch interfaces

This document also describes the procedures needed to create and access system reports and to monitor the system.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxii

About This Book Intended Audiences

Intended Audiences

The primary audience for this document are system administrators. This includes:

• On-site technicians who perform system administration at the customer

site

• End customers who choose to administer their own systems

Secondary audiences include the field support personnel. We assume that the primary users of this book have completed the UCS

1000 R4.2 hardware installation and maintenance training course. See Using

the CD-ROM Documentation on page xxxvi for more information.

How This Book Is Organized

This document is designed to take you step by step through the system administration process. Each chapter contains procedures for a specific product area that requires administration.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxiii

About This Book How This Book Is Organized

Administration Procedures and Information

See Chapter 1, Administration Overview , to familiarize yourself with the user interface and the system administration process including the user interface and the menus.

See Chapter 2, UNIX Administration SYSADM menu and the procedures to perform basic UnixWare-level administration.

See Chapter 3, Voice System Administration access the Voice System Administration menu and a description of all the administrative options. This chapter also contains the reference and procedural information for the Configuration Management option.

See Chapter 4, Switch Interface Administration reference information for administering the supported analog and digital switch interfaces.

See Chapter 5, Database Administration information for administering databases for use with the voice system.

See Chapter 6, Peripheral Administration , for procedures and reference information for configuring and administering the peripheral equipment connected to your voice system, namely modems, printers, and remote terminals.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxiv

, for information about how to access the

, for information about how to

, for the procedures and

, for the procedures and reference

About This Book Conventions Used in This Book

See Chapter 7, Common Administration , for quick-reference information for some of the more common administrative tasks. Daily administration includes running system reports; performing common procedures such as system monitoring, media formatting, and backups; and administering the date and time.

Reference Material

See Appendix A, Summary of Commands, for an alphabetical list of the commands in the UCS 1000 R4.2 command language.

See the Glossary for help in identifying and defining commonly used terms and acronyms.

To Locate Specific Topics

This book includes an alphabetical index at the end for quick access to specific topics.

Conventions Used in This Book

This section describes the typography and other conventions that are used in this book.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxv

About This Book Conventions Used in This Book

Note: The screens shown in this book are examples only. The screens

you see on your system may be similar, but not exactly the same in all cases.

Terminology • The word “type” means to press the key or sequence of keys specified.

For example, an instruction to type the letter “y” is shown as Type y to continue.

• The word “enter” means to type a value and then press the ENTER key

on the keyboard. For example, an instruction to type the letter “y” and

ENTER is shown as

press Enter y to continue.

• The word “select” means to move the cursor to the desired menu item

and then press the start test option on the Network Loop-Around Test screen and then

ENTER is shown as

press Select:

> Start Test

ENTER. For example, an instruction to move the cursor to

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxvi

About This Book Conventions Used in This Book

• The system displays menus, screens, and windows. Menus (Figure 1)

present options from which you can choose to view another menu, or a screen or window. Screens and windows both show (Figure 2 on page

xxviii and Figure 3 on page xxix) and request (Figure 4 on page xxix and Figure 5 on page xxx

Figure 1. Example of a UCS 1000 R4.2 Menu

) system information.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxvii

About This Book Conventions Used in This Book

Figure 2. Example of a UCS 1000 R4.2 Screen Showing Information

UnixWare Installation Primary Hard Disk Partitioning

In order to install LINCS, you should reserve a UNIX system partition (a portion of your hard disk’s space) containing 100% of the space on your primary hard disk. After you press ’ENTER’ you will be shown a screen that will allow you to create new partitions, delete existing partitions or change the active partition of your primary hard disk (the partition that your computer will boot from).

WARNING: All files in any partition(s) you delete will be destroyed. If you wish to attempt to preserve any files from an existing UNIX system, do not delete its partitions(s).

The UNIX system partition that you intend to use on the primary hard disk must be at lease 4200 MBs and labeled “ACTIVE.”

Press ’ENTER’ to continue

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxviii

About This Book Conventions Used in This Book

Figure 3. Example of a UCS 1000 R4.2 Window Showing Information

Figure 4. Example of a UCS 1000 R4.2 Screen Requesting Information

UNIX System Installation Set Slice Sizes

Please select whether you would like the recommended slice sizes or would like to customize the slice sizes.

Your choices are:

1. Recommended Slice Sizes

2. Customize Slice Sizes

Press ’1’ or ’2’ followed by ’ENTER’: 1

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxix

About This Book Conventions Used in This Book

Figure 5. Example of a UCS 1000 R4.2 Window Requesting Information

Keyboard and Telephone Keypad Representations

• Keys that you press on your terminal or PC are represented as capitalized

BOLD text. For example, an instruction to press the Enter key is shown

as Press ENTER.

• Two or three keys that you press at the same time on your terminal or PC

(that is, you hold down the first key while pressing the second and/or third key) are represented as a series of small, capitalized separated by the

plus sign (+). For example, an instruction to press and

BOLD text

hold “Alt” while typing the letter “d” is shown as Press ALT+D

• Function keys on your terminal, PC, or system screens, also known as

soft keys, a re represented as capitalized

BOLD text followed by the

function or value of that key enclosed in parentheses. For example, an instruction to press function key 2 is shown as

F2 (Choices).

Press

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxx

About This Book Conventions Used in This Book

• Keys that you press on your telephone keypad are represented as bold

text. For example, an instruction to press the first key on your telephone keypad is shown as

1 to record a message.

Press

Screen Displays • System messages, field names, and prompts that appear on the screen

are shown in

~ Enter the number of ports to be dedicated to outbound traffic in the

Maximum Simultaneous Ports field.

~ Enter y in the Message Transfer? field. ~ The system displays the following message:

Installation in progress.

•

The sequence of menu options that you must select to display a specific screen or submenu appears in a series of boxes.

Example:

Start at the Voice System Administration menu and select:

> Reports

typewriter text, as shown in the following examples:

> Message Log Report

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxi

About This Book Conventions Used in This Book

In this example, you would access the Voice System Administration menu and select the Reports menu. From the Reports menu, you would then select the Message Log Report window.

Some Screen Simulations

Text in a simulated screen display appears in typewriter text. Example:

Backup Verify Recover Duplicate Configure Exit System System System Diskette QuickStart and Reboot

Items That May or May Not Appear

Grayed-out type represents optional items that may or may not appear in a

given display. Example:

Once the backup is complete, the system displays a message similar to the following:

The Differential UNIX backup is now complete. Please remove the tape and label it as "Differential UNIX Backup, created

August 30, 1999."

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxii

About This Book Conventions Used in This Book

Other Typography

Command Text • Literal values, commands, and text that you type in or enter appear in

bold type, as in the following examples:

Example 1: Enter change-switch-time-zone at the

Enter command: prompt.

Example 2: Type high or low in the

• Command variables are shown in bold italic type when they are part of

Speed: field.

what you must type in, and in italics when they are not part of the command line, for example:

Enter ch ma machine_name, where machine_name is the name of the call delivery machine you just creat ed.

• Command options are shown inside square brackets, for example:

Enter connect switchname [-c] [-b | -w]

Cross-References and Hypertext

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxiii

Blue, underlined type indicates a cross reference or hypertext link that takes

you to another location in the document when you click on it.

About This Book Safety and Security Alert Labels

Safety and Security Alert Labels

This book uses the following symbols to call your attention to potential problems that could cause personal injury, damage to equipment, loss of data, service interruptions, or breaches of toll fraud security:

CAUTION:

Indicates the presence of a hazard that if not avoided can or will cause minor personal injury or property damage, including loss of data.

WARNING:

Indicates the presence of a hazard that if not avoided can cause death or severe personal injury.

DANGER:

Indicates the presence of a hazard that if not avoided will cause death or severe personal injury.

SECURITY ALERT:

Indicates the presence of a toll fraud security hazard. Toll fraud is the unauthorized use of a telecommunications system by an unauthorized party.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxiv

About This Book Related Resources

Related Resources

Updates to the Product

The following Web site displays any updates or exceptions to the product that have occurred after the publication of this document:

http://glsdocs.lucent.com

Training For more information on UCS 1000 R4.2 training, call the BCS Education and

Training Center at one of the following numbers:

• Organizations within Lucent Technologies (904) 636-3261

• Lucent Technologies customers and all others (800) 256-8988

Documentation Appendix A, “Documentation Guide,” in UCS 1000 R4.2 System Description,

585-313-209, provides an overview of all the books in the UCS 1000 R4.2 library that are mentioned in this book.

Additional Suggested Documentation

Obtaining Printed Versions of the Documentation

It is suggested that you also obtain and use the following book for information on security and toll fraud issues:

• GBCS Products Security Handbook, 555-025-600

See Printing t he Docu mentat ion o n pag e xxxv ii for information on how to print this document.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxv

About This Book Related Resources

You can also order the printed documents by calling 1-888-582-3688 or visiting the Customer Information Center (CIC) website at:

http://www.lucent.com/cgi-bin/CIC_store.cgi

Using the CD-ROM Documentation

Lucent Technologies ships the documentation in electronic form. Using the Adobe Windows PC, on a Sun Solaris workstation, or on an HP-UX workstation. Acrobat Reader displays high-quality, print-like graphics on both UNIX and Windows platforms. It provides scrolling, zoom, and extensive search capabilities, along with online help. A copy of Acrobat Reader is included with the documents.

Acrobat Reader application, you can read these documents on a

Setting the Default Magnification

Adjusting the Window Size

You can set your default magnification by selecting File | Preferences | General. We recommend the Fit Page option.

On HP and Sun workstations, you can control the size of the reader window by using the -geometry argument. For example, the command string acroread -geometry 900x900 mainmenu.pdf opens the main menu with a window size of 900 pixels square.

Hiding and Displaying Bookmarks

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxvi

By default, the document appears with bookmarks displayed on the left side of the screen. The bookmarks serve as a hypertext table of contents for the

About This Book Related Resources

chapter you are viewing. You can control the appearance of bookmarks by selecting View | Page Only or View | Bookmarks and Page.

Using the Button Bar

The button bar can take you to the book’s Index, table of contents, main menu, and glossary. It also lets you update your documents. Click the corresponding button to jump to the section you want to read.

Using Hypertext Links

Navigating with Double Arrow Keys

Hypertext-linked text appears in blue, italics, and underlined. These links are shortcuts to other sections or books.

The double right and double left arrows ( and ) at the top of the Acrobat Reader window are the go-back and go-forward functions. The goback button takes you to the last page you visited prior to the current page. Typically, you use to jump back to the main text from a cross reference or illustration.

Searching for Topics

Displaying Figures If lines in figures appear broken or absent, increase the magnification. You

Acrobat has a sophisticated search capability. From the main menu, select Tools | Search. Then choose the Master Index.

might also want to print a paper copy of the figure for better resolution.

Printing the Documentation

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxvii

Note: For information on ordering printed copies of the documents, see

Obtaining Printed Versions of the Documentation on page xxxv

About This Book Related Resources

If you would want to read the documentation in paper form rather than on a computer monitor, you can print all or portions of the online screens.

Printing an Entire Document

To print an entire document:

1 From the documentation main menu screen, select one of the print-

optimized documents. Print-optimized documents print two-screens to a side, both sides of the sheet on 8.5x11-in or A4 paper.

2 Select File | Print. 3 Enter the page range you want to print, or select All. Note that the print

page range is different from the page numbers on the documents (they print two to a page).

4 After the document is printed, close the file. Do not leave this file open

while viewing the electronic documents.

Printing Part of a Document

To print a single page or a short section, you can print directly from the online version of the document:

1 Select File | Print. 2 Enter the page range you want to print, or select Current.

The document is printed, one screen per side, two sides per sheet.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxviii

About This Book How to Comment on This Book

How to Comment on This Book

A comment card is included at the back of this book. While we have tried to make this document fit your needs, we are interested in your suggestions for improving it and urge you to complete and return a comment card to us. If the comment card has been removed from this book, send you comments to the address below. Be sure to include the name and document number of this book, UCS 1000 R4.2 Administration, 585-313-507.

Lucent Technologies GLS Information Development Division Room 22-2H15 11900 North Pecos Street Denver, Colorado 80234-2703 US

You may also fax your comments to the attention of the Lucent Technologies UCS 1000 R4.2 writing team at (303) 538-1741.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxxix

1 Administration Overview

Overview

This chapter provides an overview of system administration and is designed to familiarize you with the UCS 1000 R4.2 user interface and the system administration process including:

• User interface overview

• User interface components

• The administration menus

User Interface Overview

A user interface is a method by which a computer user accesses the information on the computer. For example, Microsoft Windows is a graphical user interface (also known as GUI).

The UCS 1000 R4.2 user interface is menu-driven; that is, you select an option from a list to display another menu or window. You can display more than one menu or window concurrently, but only the last one displayed is

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 1

1 Administration Overview UCS 1000 R4.2 User Interface

active. To return to the previous menu or window, you can cancel the active one.

UCS 1000 R4.2 User Interface

Administering the voice system through the administrative screens involves many activities, and all share a common user interface. Although the information on the screen changes often, the information arrangement does not change. The typical screen contents is as follows (Figure 6 on page 3

• Menu and/or window

• Message line

• Function key labels

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1 Administration Overview UCS 1000 R4.2 User Interface

Figure 6. Sample UCS 1000 R4.2 System Screen

Menu or Window

Message Line

Function K e y Labels

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1 Administration Overview UCS 1000 R4.2 User Interface

Cursor Movement Keys

Table 1 lists the keys used to maneuver within a menu or window. They are

referred to throughout this book as the cursor movement keys.

Table 1. Cursor Movement Keys

Type of Movement Key

Move to next line in menu, list, or text; “wrap” from last item to first item in a menu or form

Move to previous line in menu, list, or text; “wrap” from first item to last item in a menu or form

Move down one “screenful” Move up one “screenful” Move to next field in a screen or window Ta b, or Enter Move to previous field in a screen or window Shift, or Tab Move to next character within a field Move to previous character within a field Delete character to the left of the cursor

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 4

PgDw PgUp

BackSpace

1 Administration Overview UCS 1000 R4.2 User Interface

Menus and Windows

You use menus and windows to exchange information with the voice system. This exchange may involve activities such as making menu selections or populating fields. Since the display may contain more than one menu or window at the same time, each menu/window is outlined so that it is clear what information it contains. At any given time, only one menu or window on screen is designated as active.

Menus A menu allows you to select an option that takes you to the next menu or

window (Figure 7

Figure 7. Sample Menu

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1 Administration Overview UCS 1000 R4.2 User Interface

The components of a menu include:

• Title — The title describes the information contained within the menu, or

the tasks you can accomplish using it. In this book, titles are shown with the first letter of each word capitalized, followed by the word menu, such as the Configuration Management menu.

• Scroll Indicator — The scroll bar indicates whether there is additional text

to be displayed. The indicates there is more information to view below what is presently shown. The indicates there is more information to view above what is currently displayed. Not every menu has a scroll indicator.

Selecting a Menu Item

To select a menu item, highlight it using one of the following methods and then press Enter:

• Use the cursor movement keys to move the highlight bar:

~ Press to move the highlight bar down. ~ Press to move the highlight bar up.

Menus have a “rollover” feature. When the cursor reaches the last item of the menu, press to return to the first menu item. If the cursor is highlighting the first menu item, press to move to the last menu item.

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1 Administration Overview UCS 1000 R4.2 User Interface

• Type the first character(s) of the menu line. The system highlights the first

menu item beginning with that letter. For example, in Figure 7 on page 5 type S to select with “s,” type more characters.

The menu items are not case-sensitive; that is, typing A is the same as typing a. If you type a letter for which there is no matching item, the system “beeps” and does not move the highlight bar.

Windows A window allows you to enter and view information, and can range in size.

See Figure 8

Figure 8. Sample Window

System Control. If there is another menu item beginning

and Figure 9 on page 8.

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1 Administration Overview UCS 1000 R4.2 User Interface

Figure 9. Sample Window

The components of a window include:

• Title — The title describes the information contained within the window, or

the tasks you can accomplish using it. In this book, titles are shown with the first letter of each word capitalized, followed by the word window, such as Voice Equipment window.

• Scroll Indicator — The scroll bar indicates whether there is additional text

• Fields — Fields are the areas on a window where you enter information.

For example, in Figure 6 on page 3

Service Name, and Startup Service. Use the TA B or ENTER keys to

move through the fields in succession.

the fields are Channel Numbers,

Menus do not have fields.

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Populating Fields

There are three ways to enter information in a field, as described below.

• Type the first character or first few characters of the entry.

With the cursor positioned on the field, begin to type the entry. As soon as you type enough characters to uniquely identify the desired entry, the system automatically supplies the remaining characters. If the entry is invalid, the system beeps and removes the invalid characters.

For example, given the

Day: field in Figure 10 on page 10, assume that

valid entries are the names of the days in the week. When you type M, the system fills in the entire word Monday because there is only one valid entry that begins with M.

However, if you type S, the system waits before filling in the day of the week because there are two valid entries that begin with S (Saturday and Sunday). At this point, if you type a, the system fills in the word Saturday. If you type u, the system fills in the word Sunday. This technique is not case-sensitive. In other words, typing either M or m in the above example results in the system filling in the word Monday.

• Press F2 (Choices) for a list of valid entries for the particular field.

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1 Administration Overview UCS 1000 R4.2 User Interface

Figure 10. Fields in the Call Data Summary Report Window

•

Type the entire entry. Move to the desired field and type the entire entry. While in a field, you

can also edit the entry.

• Use the CHOICES screen selections.

Press

F2 (Choices) to open a menu that shows the available choices for a

field. Select an option as you would in a standard menu. The content of the CHOICES menu varies depending on the situation. Sometimes no CHOICES menu is available for a screen or window.

Message Line

The message line, if present on the screen, contains a brief instruction to help you decide what to do next. The message line also reports the successful or unsuccessful completion of a task.

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1 Administration Overview UCS 1000 R4.2 User Interface

Function Keys

Your keyboard has eight to twelve function keys. The system uses the first eight function keys, labeled

The boxed labels at the bottom of the display correspond to the function keys on your keyboard. Function keys are the means by which you command the system to perform a function within the active menu or window. The label describes the instruction that is sent to the system when you press the corresponding function key. The commands, and therefore the labels, that are available at any given time vary depending on the active menu or window. Menus and windows may have one or two rows of function key labels. See Figure 11 on page 12 key labels.

F1 through F8.

for an example of a window with function

In Figure 11 on page 12 System Monitor window. Also in Figure 11 on page 12 for

F4 is blank. This indicates that no command is issued if you press the F4

function key. If you press an inactive function key, the system beeps and the message line either indicates an undefined function key or continues to display the last message. The function key labels displayed apply only to the active menu or window.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 11

you press F1 to access the Help screen for the

, notice that the label

1 Administration Overview UCS 1000 R4.2 User Interface

Figure 11. Function Key Labels — System Monitor Window

Standard Function Key Labels

Standard function key labels remain constant regardless of the active menu or window. They represent commands that are valid for every menu or window in the system. See Table 2 on page 13

for a description of standard

function key labels.

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1 Administration Overview UCS 1000 R4.2 User Interface

Table 2. Standard Function Key Labels

Key Description

F1 Help Opens an online help window. See Online Help on page

17 for more information about online help.

F6 Cancel Closes the active screen and cancels any additions,

deletions, or changes made. The screen that immediately precedes the just-closed screen becomes the active screen. If there is an activity in progress, such as making a backup copy of an application on a floppy disk, pressing operation.

F7 Cmd-Menu Opens the Command Menu. Options include System

Monitor, Trace Service, and Exit. See Command Menu

on page 297 in Chapter 7, Common Administration , for

more information.

F6 (CANCEL) does not interrupt the

Optional Function Key Labels

The optional function key labels change based on the active menu or window, and provide commands that are unique to the menu or window. See Table 3

on page 14 for a description of optional function key labels.

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1 Administration Overview UCS 1000 R4.2 User Interface

Table 3. Optional Function Key Labels

Function Key

Description

Label

F2 (Choices) Opens a menu screen containing choices for the

current field, if there is a finite set of choices for a particular field. Move the cursor to the field you want to fill and press

F2 (CHOICES). The CHOICES

menu opens, displaying the options available for that field.

F2 (Prevpage) Scrolls back one full page, towards the beginning of

text that is too long to fit within the active screen or window.

F3 (Nextpage) Scrolls forward, toward the end of text that is too

long to fit within the active screen, menu, or window. For example, pressing

F3 in Figure 11 on page 12

orders the system to move to the next page, while pressing

F3 in Figure 12 on page 16 sounds a beep,

but does nothing else because that key is “empty.”

F3 (Save) Preserves all changes made to the screen. F4 (Top) Scrolls toward the top of a page.

1 of 2

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1 Administration Overview UCS 1000 R4.2 User Interface

Table 3. Optional Function Key Labels

Function Key

Description

Label

F5 (Bottom) Scrolls toward the bottom of a page. F6 (Print) Prints the information provided by the active screen,

such as a report.

F7 (Frm-Mgmt) Opens the Frame Management Menu. See

Command Menu on page 297

in Chapter 7,

Common Administration , for more information.

Options include list, move, refresh, and UNIX system.

F8 Chg-Keys Switches the function key labels displayed from

standard to optional, or vice versa. For example,

Figure 11 on page 12

and Figure 12 on page 16 show the System Monitor window. Figure 12 on

page 16 displays the optional function key labels

through the use of the standard (Figure 11 on page 12 (Figure 12 on page 16

F8 (Chg-Keys) to switch between

) and optional

) labels.

2 of 2

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1 Administration Overview UCS 1000 R4.2 User Interface

Figure 12. Change Keys — System Monitor Screen

Note: In Figure 12, the Host Mon function key selection does not

appear if host software is not installed.

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1 Administration Overview Online Help

Online Help

Most screens and windows have a companion text window that contains helpful reference information. Figure 13 with the Database Access ID Table window. The system online help windows are not designed to be a substitute for this book. They briefly describe each of your options for a given menu or window. Press

Figure 13. Sample Online Help Screen, Database Access ID Table

shows the help screen associated

F1 to access online help.

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1 Administration Overview Accessing the Administration Menus

Accessing the Administration Menus

To access the administration menu:

1 At the Console Login: prompt, enter root

The system prompts you for a password.

2 Enter your root password.

The system displays the system prompt

3 Enter one of the following commands at the prompt:

~ To display the administration menu, enter cvis _mainme nu

The system displays the administration menu (Figure 14

Figure 14. Administration Menu

To display the Voice System Administration menu, enter cvis_menu

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1 Administration Overview Accessing the Administration Menus

CAUTION:

Do not create multiple simultaneous cvis_menu processes. This could severely impact performance and may lock up the system.

The system displays the Voice System Administration menu (Figure

15).

Figure 15. Voice System Administration Menu

See Chapter 3, Voice System Administration , for more information and procedures on voice system administration.

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1 Administration Overview Accessing the Administration Menus

Administration Menu Options

From the administration menu, you can initiate UNIX System Administration and Voice System Administration, or you may exit.

UNIX System Administration

From the UNIX System Administration menu, you can set up a variety of generic software operations including backups, printer operations, and peripheral setup. See Chapter 2, UNIX Administration

, for more information

and procedures on UNIX administration.

Voice System Administration

From the Voice System Administration menu, you can begin your session for administering the system, such as application packages or reports. See

Chapter 3, Voice System Administration

, for more information and

procedures on voice system administration.

Exit Exit takes you out of the administration menus and returns you to the UNIX

system prompt. Press

F6 (Cancel) from almost any place in the Administration menu

structure to close the active window and return to the previous menu. If you press

F6 (Cancel) enough times, depending on how deep into the menus you

are, you will eventually exit the menu structure completely and return to the operating system prompt.

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1 Administration Overview Accessing the Administration Menus

Note: F6 (Cancel) does not exit from the UNIX System Administration

menus. See Exit UNIX System Administration Menu on page 57

Chapter 2, UNIX Administration

UNIX System Administration menus.

, for the procedure to exit from the

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2 UNIX Administration

Overview

This chapter describes the UnixWare™ system administration user interface, the procedures to access the UnixWare administration menu, and the procedures to perform basic UnixWare-level administration.

The sections in this chapter are arranged in the same order as the administration services in the UnixWare administration main menu.

UnixWare Documentation

For additional information on UnixWare administration, see the UnixWare documentation. Start with the System Administration Volume 1 for an overview of the UnixWare system administration and for an introduction to administration concepts and procedures. Many of the procedures in this chapter reference other UnixWare system administration books. Follow the referenced procedures for additional information.

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2 UNIX Administration UNIX System Administration Access

UNIX System Administration Access

To access SYSADM (the OA&M menu interface of UnixWare):

1 At the Console Login: prompt, enter root

The system prompts you for a password.

2 Enter your root password.

The system displays the system prompt #.

3 Enter cvis_mainmenu

The system displays the Administration menu (Figure 16

Figure 16. Administration Menu

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2 UNIX Administration UNIX System Administration Access

4 Select:

> UNIX System Administration

The system displays the UNIX System V Administration menu (Figure 17

on page 24).

Figure 17. UNIX System V Administration Menu

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2 UNIX Administration Application Administration

All of the procedures in this book assume that you are using the user interface menus. The procedures provide references to the books detailing command line interfaces when possible.

Application Administration

The Application Administration menu provides menus and tasks for administering custom applications. Application developers can use this option to place menus from which to administer add-on or custom applications.

Backup Scheduling, Setup and Control

The Backup Service menu provides two backup options: basic and extended. Back-up files can be stored on either tape or diskettes.

Note: Diskettes must be UNIX formatted when you begin this procedure.

Tapes can be unformatted.

See “Backing Up the UCS 1000 R4.2 System” in Chapter 3, “Common System Proc edure s,” in UCS 1000 R4.2 System Reference, 585-313-210, for information on when to conduct backups.

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2 UNIX Administration Backup Scheduling, Setup and Control

The basic backup services allow you to:

• Display the date and time of the last system and incremental backup.

• Conduct a backup of all files or only selected files in your HOME directory.

• Add, change, delete, or display backup requests.

• Back up all system and user files that have been modified or created

since your voice system was installed.

The extended backup services allow you to:

• Determine the backup rotation period.

• Specify how backups are to be done for file systems and data partitions.

• Display the backup history and backup status logs.

• Establish lists of files that should not be backed up.

• Respond to system prompts during backup jobs.

• Schedule backups and the reminder messages that backups should be

done.

Note: If you want to back up and restore speech files, see the spsav

command in Appendix A, Summary of Commands

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2 UNIX Administration Backup Scheduling, Setup and Control

To access backup services:

1 Start at the UNIX System V Administration menu (Figure 17 on page 24)

and select:

> backup_service

The system displays the Backup Service Management menu (Figure 18

Figure 18. Backup Service Management Menu

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2 UNIX Administration Backup Scheduling, Setup and Control

Basic Backup

To perform a basic backup:

1 Start at the Backup Service Management menu (Figure 18 on page 27)

and select:

> basic

The system displays the Backup to Removable Media menu (Figure 19

Figure 19. Backup to Removable Media Menu

Use the procedures below to access the different menu options of the Backup to Removable Media menu.

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2 UNIX Administration Backup Scheduling, Setup and Control

Backup History The Backup History menu option displays the date and time of the last

system and incremental backup. To view the backup history:

1 Start at the Backup to Removable Media menu (Figure 19 on page 28)

and select:

> Backup History

The system displays the Backup History window (Figure 20

Figure 20. Backup History Window

2 Press F3 (Cont) to return to the Backup to Removable Media menu

(Figure 19 on page 28

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2 UNIX Administration Backup Scheduling, Setup and Control

Backup of All Personal Files

A personal backup copies all the files in your HOME (or personal) directory to either tape or formatted diskettes.

To back up all files in your personal directory:

1 Start at the Backup to Removable Media menu (Figure 19 on page 28)

and select:

> Personal Backup

> Backup Files under /

The system displays the Select Removable Media menu (Figure 21

Figure 21. Select Removable Media Menu

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2 UNIX Administration Backup Scheduling, Setup and Control

2 Select the removable media type.

The system displays a message showing the approximate number of diskettes or tapes, and the time required to backup the HOME directory.

The system prompts you to insert the first diskette or tape. The system periodically prompts you to insert more diskettes or tapes until the backup is complete.

3 Press ENTER when the backup is complete.

The system redisplays the Backup to Removable Media menu (Figure 19 on page 28).

Backup of Selected Personal Files

This procedure backs up selected files and directories in your HOME directory to either tape or formatted diskette.

To back up selected personal files or directories:

1 Start at the Backup to Removable Media menu (Figure 19 on page 28)

and select:

> Personal Backup

> Backup Files under /

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2 UNIX Administration Backup Scheduling, Setup and Control

The system displays the Select Removable Media menu (Figure 21 on

page 30).

2 Select the removable media type.

The system displays the Selective Backup of Files under / window (Figure 22).

Figure 22. Selective Backup of Files under / Window

Enter the file names and directory names to be backed up. Separate each entry with a space in the

Note: All files and directories must be in the HOME directory or in a

subdirectory of HOME.

4 Press F3 (Save).

The system displays a message showing the approximate number of diskettes or tapes, and the time required to backup the HOME directory.

Files or directories to back up: field.

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2 UNIX Administration Backup Scheduling, Setup and Control

The system prompts you to insert the first diskette or tape. The system periodically prompts you to insert more diskettes or tapes if they are needed until the backup is complete.

5 Press ENTER when the backup is complete.

The system redisplays the Backup to Removable Media menu (Figure 19 on page 28).

Schedule a Backup to Tape

The Schedule Backup to Tape menu option allows you to:

• Add a system or incremental backup.

• Change a previously scheduled backup request.

• Delete a previously scheduled backup request.

• Display the scheduled backup list.

Note: You need either root or system administration privileges to add,

change, or delete a scheduled backup. You do not need those privileges to display a list of scheduled backups.

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2 UNIX Administration Backup Scheduling, Setup and Control

Add a Backup

To schedule a new backup to tape:

1 Start at the Backup to Removable Media Menu (Figure 19 on page 28)

and select:

> Schedule Backup to Tape

> Add

The system displays the Schedule a System Backup window (Figure 23

Figure 23. Schedule a System Backup Window

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2 UNIX Administration Backup Scheduling, Setup and Control

2 Press F2 (Choices) to toggle between System Backup and Incremental

System Backup in the default) performs a back up of all system and user files installed or modified since the voice system was first installed. An incremental backup performs a back up of all system and user files since the last backup.

3 Use one of the following methods to enter a value in the Month(s) of

the Year:

~ T ype a number from 1 to 12 where January is 1 and December is 12 to

field:

indicate a single month.

~ Type two numbers separated by a hyphen to indicate a range of

months. For example, type 1-8 to instruct the system to perform backups of January through August.

~ Press F2 ( Choic es) an d pr ess F2 (Mark) to select one or more months.

F3 (Enter) to save the selected month or months and return to

Press

Month(s) of the Year: field.

the

The default value is “all,” to back up all months.

4 Use one of the following methods to enter a value in the Day(s) of the

Month:

~ Type a number from 1 to 31 corresponding to the day of the month to

field:

indicate a single day.

Type of Backup: field. A system backup (field

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2 UNIX Administration Backup Scheduling, Setup and Control

~ Type two numbers separated by a hyphen to indicate a range of days.

For example, type 14-20 to instruct the system to perform a backup every day from day 14 through day 20 of the month.

~ Press F2 (Choices) and press F2 (Mark) to select one or more days.

F3 (Enter) to save the selected day or days and return to the

Press

Day(s) of the Month: field.

The default is “all,” to back up all days of the month.

5 Use one of the following methods to enter a value in the Day(s) of the

Week:

field:

~ Type the first letter of the day to indicate a single day of the week, or

F2 (Choices) to select a single day from a menu.

Press

Note: Sunday is Su and Thursday is Th. Every othe r day of the week is

indicated by its first letter.

~ Type two days, separated by a hyphen to indicate a range of days. For

example, type M-Th to instruct the system to perform a backup every Monday, Tuesday, Wednesday, and Thursday.

~ Press F2 (Choices) and press F2 (Mark) to select one or more days.

F3 (Enter) to save the selected day(s) of the week and return to

Press

Day(s) of the Week: field.

the

The default is “all,” to back up all days of the week.

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2 UNIX Administration Backup Scheduling, Setup and Control

6 Set the Time of Day: field:

a Type a number in the Hours portion of the field to indicate the hour,

where 00 is midnight and 23 is 11:00 p.m. Or, press select from a menu.

b Press .

The system places the cursor in the minutes portion of the field.

c Type a number from 0 to 59 to indicate the minutes past the hour.

The default time is 02:00, to start the backup at 2:00 a.m.

7 Press F3 (Save).

The system displays a confirmation window that asks whether you want to continue to schedule the backup.

8 Do one of the following:

~ To confirm the backup schedule, press F3 (Cont).

The system returns to the Schedule Backup to Tape menu.

~ To cancel the backup schedule, press F6 (Cancel).

The system returns to the Schedule Backup to Tape menu.

F2 (Choices) to

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2 UNIX Administration Backup Scheduling, Setup and Control

Change Scheduled Backup Settings

To change scheduled backup settings:

1 Start at the Backup to Removable Media menu (Figure 19 on page 28)

and select:

> Schedule Backup to Tape

> Change

The system displays the Change Scheduled Backup window (Figure 24

Figure 24. Change Scheduled Backup Window

Select the scheduled backup to be changed and press F2 (Mark).

3 Press F3 (Enter).

The system displays the Change Scheduled Backup Information window (Figure 25).

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2 UNIX Administration Backup Scheduling, Setup and Control

Figure 25. Change Scheduled Backup Information Window

Change the information as appropriate. See step 2 through step 6 in Add

a Backup on page 34 for information on how to add data to the fields in

this window.

5 Press F3 (Save).

The system displays a confirmation window that asks whether you want to continue to schedule the backup.

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2 UNIX Administration Backup Scheduling, Setup and Control

6 Do one of the following:

~ To confirm the backup schedule, press F3 (Cont).

The system returns to the Schedule Backup to Tape menu.

~ To cancel the backup schedule, press F6 (Cancel).

The system returns to the Schedule Backup to Tape menu.

Delete a Scheduled Backup

To delete scheduled backups:

1 Start at the Backup to Removable Media menu (Figure 19 on page 28)

and select:

> Schedule Backup to Tape

> Delete

The system displays the Delete Scheduled Backups window (Figure 26

on page 41).

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2 UNIX Administration Backup Scheduling, Setup and Control

Figure 26. Delete Scheduled Backups Window

Select the scheduled backup to be deleted and press F2 (Mark). Select

as many of the entries as necessary.

3 Press F3 (Enter).

The system displays a confirmation window to confirm the backups marked for deletion.

4 Do one of the following:

~ To confirm the backup deletion, press F3 (Cont).

The system returns to the Schedule Backup to Tape menu.

~ To cancel the backup deletion, press F6 (Cancel).

The system returns to the Schedule Backup to Tape menu.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 41

2 UNIX Administration Backup Scheduling, Setup and Control

Display Scheduled Backups

To display a list of scheduled backups:

1 Start at the Backup to Removable Media menu (Figure 19 on page 28)

and select:

> Schedule Backup to Tape

> Display

The system displays the Display Scheduled Backup window (Figure 27

Figure 27. Display Scheduled Backups Window

Press F3 (Cont) or F6 (Cancel) to return to the Schedule Backup to Tape

menu (Figure 19 on page 28

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 42

2 UNIX Administration File System Creation, Checking, and Mounting

Performing Extended Backup Services

See “Backing Up the UCS 1000 R4.2 System” in Chapter 3, “Common System Procedures," in UCS 1000 R4.2 System Reference, 585-313-210, for information on when and how to conduct extended back ups.

File System Creation, Checking, and Mounting

File Systems administration allows you to:

• Check for and repair errors on a file system.

• Set file system defaults.

• Monitor disk usage for all file systems.

• Display a list of installed file system types .

• List files by age or size.

• Identify the file system type.

• Create a new file system.

• Mount or unmount a file system.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 43

2 UNIX Administration Machine Configuration, Display, and Shutdown

Figure 28 shows the options available for file system administration. See

System Files and Devices Reference in the Novell UnixWare documentation set for additional information about each of these options.

Figure 28. Manage File Systems Menu

Machine Configuration, Display, and Shutdown

Machine administration allows you to:

• Display system configuration information.

• Shut down the machine.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 44

2 UNIX Administration Machine Configuration, Display, and Shutdown

• Reboot the machine.

• Display a list of users who are logged on.

Figure 29

System Files and Devices Reference in the Novell UnixWare documentation set for additional information about each of these options.

Figure 29. Machine Configuration Display and Shutdown Menu

shows the options available for machine administration. See

Memory Si ze Dispa rity

The system may show that available memory is different than the amount that is actually available. See “Setting Up the UnixWare Environment," in Chapter 5, “Installing the UCS 1000 R4.2 Base System Software,” in UCS 1000 R4.2

Maintenance, 585-313-126, for info r mation abo ut this disp ar ity.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 45

2 UNIX Administration Network Services Administration

Network Services Administration

Network Services administration allows you to:

• Make network selections.

• Manage distributed file systems.

• Perform name-to-address translations.

• Manage basic networking.

Figure 30

See Network Administration in the Novell UnixWare documentation set for additional information about each of these options.

Figure 30. Network Services Management Menu

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 46

displays the options available for network services administration.

2 UNIX Administration Port Access Services and Monitors

Port Access Services and Monitors

Ports administration allows you to monitor and service ports, set up quick terminal, and manage terminal line (tty) settings.

Figure 31 shows the options available for ports administration. See System

Administration Volume 1 in the Novell UnixWare documentation set for additional information about each of these options.

Figure 31. Service Access Management Menu

Printer Configuration and Services

See Chapter 6, Peripheral Administration , for the procedures to configure a printer for use with the voice system.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 47

2 UNIX Administration Restore from Backup Data

Restore from Backup Data

Restore service administration allows you to perform basic and extended restore services.

Note: If you want to back up and restore speech files, see the spsav

command in Appendix A, Summary of Commands

Figure 32

Figure 32. Restore Service Management Menu

shows the options available for restore service administration.

Basic Restore Services

Basic restore services allow you to perform a personal restore or a system restore. Figure 33

Figure 33. Restore from Removable Media Menu

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 48

shows the options available for the Basic Restore Service.

2 UNIX Administration Restore from Backup Data

Extended Restore Services

Extended restore services allow you to:

• Specify the login of the operator who should be notified when a request

that requires operation intervention is queued.

• Respond to restore requests.

• Restore files, directories, file systems, or a data partition from a backup

archive.

• Display or modify the status of pending restore requests.

Figure 34

Figure 34. Extended Restore Service Menu

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 49

shows the options available for the Extended Restore Service.

2 UNIX Administration Schedule Aut omatic Task

Schedule Automatic Task

Schedule task administration allows you to add, change, delete, and display a task scheduled through cron.

Figure 35 shows the options available for schedule task administration. See

System Administration Volume 1 in the Novell UnixWare documentation set for additional information about each of these options.

Figure 35. Schedule Automatic Task Menu

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 50

2 UNIX Administration Security Management

Security Management

Security management allows you to manage the security features on the system. Currently, this includes only the audit trail facility management.

Figure 36 shows the options available for audit trail facility management. This

menu includes the functions for:

• Managing audit criteria

• Enabling and disabling auditing

• Displaying audit information

• Displaying and setting event log parameters on the system

Note: To use the audit subsystem, you must be logged in at the

SYS_PRIVATE security level, be a member of group audit, and be able to access the commands within the AUD role.

Figure 36. Audit Trail Facility Management Menu

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 51

2 UNIX Administration Software Installation and Removal

Software Installation and Removal

Software administration allows you to install software, display information about software packages, store software without installing it, and remove software.

Figure 37

System Files and Devices Reference in the Novell UnixWare documentation set for additional information about each of these options.

Figure 37. Software Installation and Information Management Menu

Note: All the necessary software installation procedures for the UCS

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 52

shows the options available for software administration. See

1000 R4.2 system are described in Chapters 5 through 7 in UCS 1000 R4.2 Maintenance, 585-313-126.

2 UNIX Administration Storage Device Operations and Definition

Storage Device Operations and Definition

Storage devices administration allows you to:

• Copy information from one volume to another.

• Display storage device information.

• Erase the contents of a volume.

• Configure a storage device on the system.

• Reconfigure a storage device on the system.

A storage device may be integral disks, diskettes, SCSI data storage devices, nine-track tapes, and other devices configured on the system. The UCS 1000 R4.2 system uses integral disks (hard disks), diskettes, and tapes as storage devices.

Figure 38

Files and Devices Reference in the Novell UnixWare documentation set for additional information about each of these options.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 53

shows the options available for storage administration. See System

2 UNIX Administration System Name, Date and Time, and Initial Password Setup

Figure 38. Storage Device Operations and Definitions Menu

System Name, Date and Time, and Initial Password Setup

System setup administration allows you to administer the following system characteristics:

• Environment (date, time, time zone)

• Passwords

• Machine name

• Network node name

• Initial user logins

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 54

2 UNIX Administration System Name, Date and Time, and Initial Password Setup

CAUTION:

Y our system’s machine name is used by the Feature Licensing software. Call your support center before changing the machine name to avoid losing any of your feature licenses.

Figure 39

Figure 39. System Name, Date, Time and Initial Password Setup Menu

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 55

shows the options available for system setup administration.

2 UNIX Administration User Login and Group Administration

User Login and Group Administration

Users administration allows you to manage logins and groups on your system, including:

• Adding users or groups

• Defining defaults for adding users

• Listing users or groups

• Modifying attributes of users or groups

• Redefining user password information

• Removing users or groups

Figure 40

Owner Handbook in the Novell UnixWare documentation set for additional information about each of these options.

Figure 40. User Login and Group Administration Menu

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 56

shows the options available for users administration. See System

2 UNIX Administration Exit UNIX System Administration Menu

Exit UNIX System Administration Menu

To exit Unix System Administration:

1 Press F7 (Cmd-Menu).

The system displays the Command Menu (Figure 41

Figure 41. Command Menu

Select:

> Exit

The system returns you to the system prompt

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 57

3 Voice System Administration

Overview

The Voice System Administration menu provides access to many administrative options. This chapter describes how to access the Voice System Administration menu, and describes all of the administrative options. This chapter contains the reference and procedural information for the Configuration Management option.

Accessing the Voice System Administration Menu

To access the Voice System Administration menu:

1 At the Console Login: prompt, enter root

The system prompts you for a password.

2 Enter your root password.

The system displays the system prompt

3 Enter cvis_menu

The system displays the Voice System Administration menu (Figure 42

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 58

3 Voice System Administration Overview

Figure 42. Voice System Administration Menu

Voice System Administration Menu Options

From the Voice System Administration menu, you have access to all of the major administrative features of the voice system.

This section provides a brief overview of each of the administrative options on this menu.

Application Package Administration

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 59

The Application Package Administration menu provides administrative access to the applications currently installed on your system.

3 Voice System Administration Overview

Backup/Restore The Backup/Restore menu simplifies the backup and restore procedures by

providing a user interface for differential and full backups. See “Common System Procedures," in UCS 1000 R4.2 System Reference,

585-313-210, for more information on performing backup and restore procedures.

Configuration Management

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 60

The Configuration Management menu provides capabilities for you to perform the following admini stra tiv e tas ks:

• Add or remove database access IDs

• License features to the voice system

• Configure host sessions and manage host protocols

• Modify system messages

• Administer alarms

• Diagnose equipment

• Report system status

• Stop and start the voice system

• Manage all voice system circuit card resources

• Administer channels numbers and functionality

See Configuration Management on page 62

for more information.

3 Voice System Administration Overview

Feature Packages The Feature Packages menu provides administrative access to the optional

feature packages currently installed.

Reports The Reports menu allows you to generate and customize reports for:

• Call classification and data

• System messages

• System traffic

See Chapter 7, Common Administration

, for more information on using the

Reports menu.

Switch Interfaces The Switch Interfaces menu provides access to administer digital switch

parameters. See Chapter 4, Switch Interface Administration

, for more information on

using the Switch Interfaces menu.

System Monitor The System Monitor window displays the voice channels on the system and

provides input on channel states (on-hook, dialing, and so on), call states, and caller input.

See Chapter 7, Common Administration

, for more information on using the

System Monitor window.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 61

HP R4.2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and legal notices

Copyright

Acknowledgment This document was prepared by the GLS organization of the EN division of

Trademarks Lucent Technologies has made every effort to supply the following trademark

Limited Warranty Lucent Technologies provides a limited warranty on this product. Refer to the

United States FCC Compliance Information

Canadian Department of Communications (DOC) Interference Information

Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an

Your Responsibility for Your System’s Security

Lucent Technologies Fraud Intervention and Corporate Security

Documentation Ordering Information

Call or Write

To Order

Standing Orders

Overview

About This Book

Intended Audiences

How This Book Is Organized

Administration Procedures and Information

Reference Material

To Locate Specific Topics

Conventions Used in This Book

Terminology • The word “type” means to press the key or sequence of keys specified.

Keyboard and Telephone Keypad Representations

Screen Displays • System messages, field names, and prompts that appear on the screen

Some Screen Simulations

Items That May or May Not Appear

Other Typography

Command Text • Literal values, commands, and text that you type in or enter appear in

Cross-References and Hypertext

Safety and Security Alert Labels

Related Resources

Updates to the Product

Training For more information on UCS 1000 R4.2 training, call the BCS Education and

Documentation Appendix A, “Documentation Guide,” in UCS 1000 R4.2 System Description,

Additional Suggested Documentation

Obtaining Printed Versions of the Documentation

Using the CD-ROM Documentation

Setting the Default Magnification

Adjusting the Window Size

Hiding and Displaying Bookmarks

Using the Button Bar

Using Hypertext Links

Navigating with Double Arrow Keys

Searching for Topics

Displaying Figures If lines in figures appear broken or absent, increase the magnification. You

Printing the Documentation

Printing an Entire Document

Printing Part of a Document

How to Comment on This Book

1 Administration Overview

Overview

User Interface Overview

UCS 1000 R4.2 User Interface

Cursor Movement Keys

Menus and Windows

Menus A menu allows you to select an option that takes you to the next menu or

Selecting a Menu Item

Windows A window allows you to enter and view information, and can range in size.

Populating Fields

Message Line

Function Keys

Standard Function Key Labels

Optional Function Key Labels

Online Help

Accessing the Administration Menus

Administration Menu Options

UNIX System Administration

Voice System Administration

Exit Exit takes you out of the administration menus and returns you to the UNIX

2 UNIX Administration

Overview

UnixWare Documentation

UNIX System Administration Access

Application Administration

Backup Scheduling, Setup and Control