Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks
of Microsoft Corporation in the United States
and/or other countries.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
This document contains proprietary
information that is protected by copyright. No
part of this document may be photocopied,
reproduced, or translated to another
language without the prior written consent of
Hewlett-Packard Company.
Second Edition (February 2010)
Document Part Number: 588290-002
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the on-screen display
menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
ENWWiii
iv About This GuideENWW
Table of contents
1 Product Features ............................................................................................................................................ 1
Cleaning the Monitor ............................................................................................................ 5
Shipping the Monitor ............................................................................................................ 5
3 Setting Up the Monitor ................................................................................................................................... 6
Unpacking The Monitor ........................................................................................................................ 6
Installing The Monitor ........................................................................................................................... 6
Appendix A Troubleshooting .......................................................................................................................... 24
Solving Common Problems ................................................................................................................ 24
Getting Support from hp.com ............................................................................................................. 25
ENWWv
Preparing to Call Technical Support ................................................................................................... 25
Locating the Rating Label ................................................................................................................... 26
Appendix B Technical Specifications ............................................................................................................ 27
The Compaq LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen
with the following features:
Large diagonal display
●
Maximum graphics resolution:
●
Q1910\Q1910s: 1366 x 768 @ 60Hz
◦
Q2010\Q2010s: 1600 x 900 @ 60Hz
◦
Q2210\Q2210s: 1920 x 1080 @ 60Hz
◦
Plus full-screen support for lower resolutions
◦
VGA analog video input
●
DVI digital signal (select models)
●
Fast response time, providing better experience for casual gaming and graphics
●
Easy viewing from a sitting or standing position, or while moving from one side of the monitor to
●
the other
Tilt adjustment
●
Removable pedestal and Video Electronics Standards Association (VESA) standard mounting
●
holes for flexible mounting solutions, including wall-mounting
Security lock slot for a locking security cable (security cable sold separately)
●
Plug and Play capability, if supported by your computer system
●
On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English,
●
Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or
Brazilian Portuguese)
Built-in stereo speakers, front facing
●
Power Saver to reduce energy consumption
●
Quick View settings display
●
HDCP (High Bandwidth Digital Content Protection) on DVI input
●
ENWWCompaq LCD Monitors1
Software and utilities CD, containing the following:
●
Drivers
◦
Auto adjustment software
◦
Documents
◦
2Chapter 1 Product FeaturesENWW
2Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
monitor, refer to the "Connecting the Power Cable" section in
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
Setting Up the Monitor on page 6.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
the documentation CD, if one is included with the monitor.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge
protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips
provide surge protection; the power strips must be specifically labeled as having this ability. Use a power
strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if
surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they can not
be pulled, grabbed, or tripped over.
http://www.hp.com/ergo and/or on
ENWWImportant Safety Information3
Safety Precautions
Use only a power source and connection compatible with this monitor, as indicated on the label/
●
back plate of the monitor.
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
●
rating of the electrical outlet, and the total ampere rating of the products connected to the power
cord does not exceed the rating of the power cord. Look on the power label to determine the ampere
rating (Amps or A) for each device.
Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by
●
grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the
cord.
Do not allow anything to rest on the power cord. Do not walk on the cord.
●
4Chapter 2 Safety and Maintenance GuidelinesENWW
Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
●
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Use only a power source and connection appropriate for this monitor, as indicated on the label/
●
back plate of the monitor.
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
●
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS
or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
●
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
Turn the monitor off when not in use. You can substantially increase the life expectancy of the
●
monitor by using a screen saver program and turning off the monitor when not in use.
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked
●
or covered. Never push objects of any kind into cabinet slots or other openings.
Do not drop the monitor or place it on an unstable surface.
●
Do not allow anything to rest on the power cord. Do not walk on the cord.
●
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
●
When removing the monitor base, you must lay the monitor face down on a soft area to prevent it
●
from getting scratched, defaced, or broken.
Cleaning the Monitor
1.Turn off the monitor and the computer.
2.Unplug the monitor from the wall outlet.
3.Clean the monitor plastics with a clean cloth dampened with water.
4.Clean the monitor screen with an antistatic screen cleaner.
CAUTION: Do not use benzene, thinner, ammonia, or any other volatile substances to clean the
monitor or the screen. These chemicals may damage the cabinet finish as well as the screen.
Shipping the Monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
ENWWMaintenance Guidelines5
3Setting Up the Monitor
Unpacking The Monitor
1.Unpack the monitor. Make sure all contents are included. Store the packing box.
2.Turn off the computer and other attached devices.
3.Determine whether the monitor will be desktop mounted or wall-mounted. See "Installing the
Monitor" in this chapter.
4.Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing
the monitor screen-down while preparing it for installation.
5.You need a Phillips screwdriver for preparing the monitor for wall-mounting. You may need a
straight-slot screwdriver to secure some cables.
Installing The Monitor
You can install the monitor on a desktop or wall-mount it. Place the monitor in a convenient, wellventilated location near your computer. Connect the monitor cables after you have installed the monitor.
NOTE: For displays with glossy bezels, the user should consider the placement of the display as the
bezel may cause disturbing reflections from surrounding light and bright surfaces.
Preparing the monitor for desktop use
1.Set the monitor screen face down on a flat, soft, protected table or desk surface with the support
column overhanging the edge.
CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD screen; doing
so can cause damage.
6Chapter 3 Setting Up the MonitorENWW
2.Hold the base and push it onto the bottom of the support column until it snaps into place.
Figure 3-1 Installing the monitor base
3.Lift the monitor to an upright position and place on a flat, stable surface.
Figure 3-2 Monitor in upright position
Preparing the monitor for wall-mounting
1.Check the stability of the wall-mounting fixture.
WARNING! To reduce the risk of personal injury or of damage to the equipment, check that the
wall-mounting fixture is adequately installed and secured before attaching the monitor. Refer to the
instructions supplied with the wall-mounting fixture and check that it is capable of supporting the
monitor.
2.Disconnect the power cable and any other cables from the monitor.
3.Place the monitor face down on a flat, protected surface.
ENWWInstalling The Monitor7
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