HP ProLiant ML310e G8 v2 Specification

HP ProLiant ML310e Gen8 v2, a single-socket 4U tower server, delivers essential availability and expansion needed to accommodate changing business needs. It is ideal for remote sites and corporate branch offices running file/print, web messaging, and small vertical applications or databases.

Front View:

Rear View:

Quick removal access panel

Power supply

Power Supply

NIC Connector 2

Four DIMM slots

NIC Connector 1

Rear system fan (Processor cooling)

UID LED Button

Processor Heatsink

iLO Dedicated LAN Port

Four (4) PCIe expansion slots

Two(2) USB 3.0 Connectors

Front system fan (Expansion board cooling)

Video Connector

Half Height SATA DVD-ROM or DVD RW Optical Drive

Serial Connector

Media Drive Blank

Slot 4 PCIe x16

10.

Power Button

10.

Slot 3 PCIe x8

11.

NIC Activity LED

11.

Slot 2 PCIe x8

12.

System Health

12.

Slot 1 PCIe x4

13.

UID LED button

13.

PCIe card bracket

14.

Four (4) USB connectors

15.

Four (4) LFF or Eight (8) SFF SAS/SATA HDD cage

What's New

Latest Intel® Pentium® and CoreTM i3 Desktop Series processors Entry BTO SKU

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Overview

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NOTE:

For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory

Integrated Models" section.

Processor

One of the following depending on Model

Entry Processors

NOTE:

All support up to 1333MT/s DDR3 memory speeds.

Intel® Pentium® G3220 (3.0GHz/2-core/3MB/54W)

Base Processors

NOTE:

All support up to 1600MT/s DDR3 memory speeds.

Intel® CoreTM i3-4130 (3.4GHz/2-core/3MB/54W, HT) Intel® CoreTM i3-4130T (2.9GHz/2-core/3MB/35W, HT)

Performance Processors

NOTE:

All support up to 1600MT/s DDR3 memory speeds.

Intel® Xeon® E3-1230Lv3 (1.8GHz/4-core/8MB/25W, HT) Intel® Xeon® E3-1220v3 (3.1GHz/4-core/8MB/80W) Intel® Xeon® E3-1230v3 (3.3GHz/4-core/8MB/80W, HT) Intel® Xeon® E3-1240v3 (3.4GHz/4-core/8MB/80W, HT) Intel® Xeon® E3-1270v3 (3.5GHz/4-core/8MB/80W, HT)

Cache Memory

One of the following depending on Model

8MB (1 x 8MB) L3 Cache

NOTE:

For Quad-core Xeon processors.

3MB (1 x 3MB) L3 Cache

NOTE:

For Dual-core Pentium® CoreTM i3 processors.

Chipset

Intel® C222 Chipset

NOTE:

For more information regarding Intel® chipsets, please see the following URL:

http://www.intel.com/products/server/chipsets/

Upgradeability

Upgradeable to 4 cores

NOTE:

Total 2 or 4 cores

Up to 4 DIMM slots available for higher memory capacity Up to 8 SFF Hard Drive Bays; Or 4 LFF Hard Drive Bays 1 x8 and 1 x16 PCIe 3.0 and 1 x8 and 1x4 PCIe 2.0 I/O slots for additional communications and storage

expansion Redundant Power Supply Optical Drive Bay (up to 2)

On System Management Processor

HP iLO (Firmware: HP iLO4)

NOTE:

For more information, visit:

http://www.hp.com/go/ilo

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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Memory Protection

ECC

Memory

One of the following depending on model

Type

HP SmartMemory DDR3 Unbuffered (UDIMM)

DIMM Slots Available

Maximum Capacity (UDIMM)

32 GB (4 x 8 GB UDIMM)

NOTE:

HP memory from previous generation servers are not fully compatible with the HP ProLiant ML310e

Gen8 v2 Server.

NOTE:

epending on the memory configuration and processor model, the memory speed may run at 1600MT/s or 1333MT/s. Please see Memory Population Table or the Online Memory Configuration Tool at:

www.hp.com/go/ddr3memory-configurator

Network Controller

HP Ethernet 1Gb 2-port 332i Adapter

Expansion Slots

Expansion

Slot #

Technology

Bus Width*

Connector

Width

Form Factor

Notes

PCIe 3.0

X16

Full Length/Full

Height

PCIe 3.0

X8 X8

Full Length/Full

Height

PCIe 2.0

Full Length/Full

Height

PCIe 2.0

X1 X4

Half Length/Full

Height

*Indicates the number of physical electrical lanes running to the connector.

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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HP Server ROM

HP ROM (Read Only Memory) is now digitally signed using HP's Corporate Signing Service. This signature is verified before the flash process starts, reducing accidental programming and preventing malicious efforts to corrupt system ROM.

HP ROM provides for essential initialization and validation of hardware components before control is passed to the customer-installed operating system. The ROM also provides the capability of booting from various fixed media (HDD, CD-ROM) and removable media (USB), to continue operation to the operating system.

HP ROM performs very early configuration of the video controller, to allow monitoring of initialization progress via an attached monitor. If configuration or hardware errors are discovered during this early phase of hardware initialization, suitable messages are now displayed on the connected monitor. Additionally, these configuration or hardware errors are logged to the Integrated Management Log (IML) to assist in diagnosis.

HP's ProLiant ROM is used to configure the following:

Processor and chipset status registers System memory, memory map, and memory initialization System hardware configuration (Integrated PCI devices and optional PCIe cards). Customer-specific BIOS configuration (using the HP ROM-Based Setup Utility (RBSU).

NOTE:

For further information, please refer to HP's RBSU (ROM based setup utility) user guide:

www.hp.com/support/rbsu

Storage Controller

HP Dynamic Smart Array B120i Controller

NOTE:

Supports up to 6.0Gb/s SATA. (SATA port 0/1 support 6Gb/s and SATA port 2/3 support 3Gb/s)

NOTE:

Supports RAID 0/1/10 only. No FBWC support. For FBWC, a standup Smart Array Controller card must be configured.

NOTE:

For set up instructions, please refer to the HP ProLiant ML300 series server user guide.

NOTE:

For general information about HP Smart Array B120i SATA RAID Controller, please go to:

http://h18004.www1.hp.com/products/servers/proliantstorage/arraycontrollers/smartarrayb120i/ index.html

Internal Storage Devices

Optical Drives

One of the following depending on model

HP Half-Height SATA DVD-ROM Optical Drive

HP Half-Height SATA DVD-RW Optical Drive

Hard Drives

1x500GB HP LFF SATA HDD included in Performance Model

Hard Drive Bays

One of the following depending on model

4 LFF drive bays (non-hot-plug and hot-plug) 8 SFF hot-plug drive bays

NOTE:

HP ProLiant ML310e Series servers offer both SFF, and LFF versions in

CTO.

NOTE:

All Pre-configured Models come populated with some hard drive blanks installed. Should the customer need additional hard drive blanks, they can order more using either P/N 666987-B21: HP SFF Gen8 Hard Drive Blank Kit or P/N 666986-B21: HP LFF Gen8 Hard Drive Blank Kit.

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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Maximum Internal Storage

One of the following depending on model

Hot Plug LFF SAS

16TB

4 x 4TB

Hot Plug SFF SAS

9.6TB

8x 1.2TB

Non Hot Plug LFF SAS

2.4TB

4 x 600GB

Hot Plug LFF SATA

16TB

4 x 4TB

Hot Plug SFF SATA

8TB

8 x 1TB

Non Hot Plug LFF SATA

12TB

4 x 3TB

Hot Plug SFF SAS SSD

3.2TB

8 x 400GB

Hot Plug SFF SATA SSD

6.4TB

8 x 800GB

Hot Plug LFF SATA SSD

3.2TB

4 x 800GB

Interfaces

Serial

1 (rear)

Video

1 (rear)

Network RJ-45 (Ethernet)

2 (1 shared for HP Integrated Lights-Out)

HP iLO Remote Management Network Port

1 Gb Dedicated

Micro SD slot

1 (internal)

NOTE:

The Micro SD slot is not a hot-pluggable device. Customers should not attempt to plug a Micro SD card into the Micro SD slot while the server is powered.

USB

8 (4 front, 2 rear(USB3.0), 1 internal standard USB and 1 internal USB header)

NOTE:

RHEL 5.9 OS would not be supporting USB3.0

Industry Standard Compliance

ACPI 2.0b Compliant PCIe 3.0 Compliant PXE Support WOL Support Microsoft® Logo certifications USB 2.0 /3.0 Support

Server Power Cords

The ProLiant ML310e Gen8 v2 server is a tower server that ships standard with a 6' country specific NEMA power cord that allows connection to wall outlets in a home or office. If customers require additional local power cords, they can check the power cord matrix for the appropriate country specific sku. Please see the following power cord matrix:

http://www.hp.com/go/powercordmatrix

. To install the ML310e Gen8 v2 server in a rack, the Tower to Rack Conversion kit (417705-B21 ) is required as well as a PDU power cord (416151-B21) to connect to a PDU in a data center rack.

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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Power Specifications

To review typical system power requirements, use the HP Power Advisor which is available via download at URL:

www.hp.com/go/proliant-energy-efficient

www.hp.com/go/hppoweradvisor

NOTE:

Power Specification and Technical Content for supported power supplies can be found at:

http://h18000.www1.hp.com/products/quickspecs/14209_div/14209_div.html

Power Supplies

The ML310e Gen8 v2 supports two power supplies, a 350W Multi-Output Power Supply and a 460W Common Slot Gold Power Supply. The 350W Multi-Output Power Supply is a non-redundant power supply with an efficiency rating of 85%.

HP's Common Slot (CS) power supplies allow for commonality of power supplies across a wide range of ProLiant and Integrity servers, as well as HP Storage solutions, and are designed to provide the highest power supply efficiency without degrading system performance. HP CS power supplies are tested by the Electric Power Research Institute (EPRI) and certified through the ECOS 80 Plus power supply program. The 460W HP CS power supply option provides an efficiency rating of up to 92%. All HP Common Slot power sources are UL, CE Mark Compliant, hot-plug and support redundant configurations.

NOTE:

Mixing of power supplies in the same server is not supported. All power supplies must be of the same output and efficiency rating. If non-matched power supplies are inserted you will get errors and operation will fail.

It is highly recommended that you use the HP Power Advisor in defining the "Right-Size" power supply for your needs. HP Power Advisor can be accessed at:

www.hp.com/go/hppoweradvisor

NOTE:

The 80 PLUS program is a unique forum that unites electric utilities, the computer industry, and consumers in an effort to bring energy efficient technology solutions to the marketplace. 80 Plus independently tests power supply efficiency and publicly posts the results on 80Plus.org.

Redundant Power: Optional (1 + 1 redundant) power supplies can be purchased through power supply option kits (see Power Supplies for part numbers).

NOTE:

Power Specification and Technical Content for supported power supplies can be found at:

http://h18000.www1.hp.com/products/quickspecs/14209_div/14209_div.html

System Fans

One (1) Non-redundant system fan ships standard One (1) Non-redundant PCIe fan ships standard

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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Operating Systems and Virtualization Software Support for ProLiant Servers

Microsoft Windows Server Canonical Ubuntu Red Hat Enterprise Linux (RHEL) SUSE Linux Enterprise Server (SLES) VMware

NOTE:

For more information on HP's Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for your server, please visit our Support Matrix at:

http://www.hp.com/go/ossupport

and our driver download page:

http://www.hp.com/support/ML310eGen8v2

Graphics

Integrated Matrox G200 video standard

1280 x 1024 (32 bpp) 1920 x 1200 (16 bpp)

HP iLO 4 On System Management Memory

16 MB Flash 256 MB DDR 3 with ECC (112 MB after ECC and video)

Form Factor

One of the following depending on model

Micro ATX Tower (4U) chassis with feet/bezel:

14.5" (36.82cm) Height x 6.89" (17.5cm) Width x 18.71" (47.52cm) Length 8 SFF Drive Bay Cage:

4.6" (11.72cm) Height x 5.74" (14.57cm) Width x 4.79" (12.16cm) Length 4 LFF Drive Bay Cage:

4.6" (11.72cm) Height x 5.74" (14.57cm) Width x 6.90" (17.54cm) Length

On System Management

HP iLO Management Engine

HP iLO Management Engine is a comprehensive set of embedded management features supporting the complete lifecycle of the server, from initial deployment, through ongoing management, to service alerting and remote support. HP iLO Management Engine comes standard on all HP ProLiant Gen8 servers. The HP iLO Management Engine portfolio includes:

HP iLO:

The HP iLO (Integrated Lights-Out) management processor is

the core foundation for the HP iLO Management Engine

HP Agentless Management:

Provides built in server health monitoring and alerting capability without OS agents, that starts working the moment a power cord and an Ethernet cable are connected.

HP Active Health System:

Always on, continuous monitoring for increased stability and shorter downtimes; 100% configuration history; Health and service alerts and easy export and upload to Service and Support.

HP Intelligent Provisioning:

Lets customers provision and configure a single server without any separate media. No more SmartStart CDs or Smart Update Firmware DVD are needed.

To start Intelligent Provisioning:

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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Press the F10 key during the ProLiant Gen8 server boot process (also known as power on self test or POST). Please go to the Intelligent Provisioning website at

www.hp.com/go/intelligentprovisioning

for additional information and to view usage videos. Use the Service Pack for ProLiant (SPP) at

www.hp.com/go/spp

to get firmware and software

updates.

HP iLO Mobile App:

Enables the ability to access, deploy, and manage your server anytime from anywhere from select smartphones and mobile devices. For additional information please visit:

www.hp.com/go/ilo/mobileapp

NOTE:

For more information, visit:

http://www.hp.com/go/ilo

or HP iLO

Management Engine technologies whitepaper.

HP Insight Management

HP Service Pack for ProLiant (SPP)

HP Service Pack for ProLiant (SPP) and HP Smart Update Manager (HP SUM) provide a comprehensive approach to firmware and system software maintenance. Together they provide better operating stability and ensure maximum uptime. The SPP will be updated at a predictable cadence, typically coinciding with new HP server hardware launches. By enabling firmware to be updated online and integrating firmware and system software updates in one operation, HP SUM and the SPP offer faster updates of individual servers and dramatically faster updates of entire BladeSystem enclosures. Further improving system uptime and stability is the fact that HP provides 12 months of support for each Service Pack for ProLiant release.

The user experience around HP SUM and the SPP has been improved in several ways, starting with the web download. A single web page provides access to a single download containing both the latest version of HP SUM and the latest SPP. Optional smaller subsets with only specific types of servers or specific operating systems are offered to save on download time. The HP SUM application provides a straightforward, intuitive user interface that guides the user through the steps of discovery, analyses and update, providing comprehensive information on available updates, criticality and interdependencies. This information is also available in reports. By providing the option of multiple local or shared repositories which can be easily updated from hp.com, HP SUM provides the tools to optimize stability and consistency throughout the company. While HP SUM and the SPP recommend the combinations of firmware and system software that HP has found to be the best practice, the application gives customers the flexibility to set their own specific baseline.

The Service Pack for ProLiant has been rigorously tested with specific attention for interaction between firmware, drivers and agents both within the server as well as in interaction with the BladeSystem enclosure components (Onboard Administrator and Virtual Connect). This testing ensures the highest quality as well as providing the input for HP SUM to deploy updates taking into account all interdepencies, when determining the correct updates and order of update deployment.

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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NOTE:

The Service Pack for ProLiant (which includes HP SUM) can be

downloaded from

www.hp.com/go/spp/download

. More information can be

found:

http://www.hp.com/go/SmartUpdate, www.hp.com/go/spp

and

http://www.hp.com/go/hpsum

Security

Power-on password Administrator's password

Warranty

This product is covered by a global limited warranty and supported by HP Services and a worldwide network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HP Care Pack services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.

NOTE:

Server Warranty includes 1-Year Parts, 1-Year Labor, 1-Year Onsite support with next business day response. (3-1-1 warranty offered in Brazil only). Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity. Customers may choose to have HP replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and technical support is available at:

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Standard Features

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HP Insight Management

HP Insight Control

HP Insight Control, a product option, delivers essential infrastructure management that can help save time and money by making it easy to deploy, migrate, monitor, remote control, and optimize your IT infrastructure through a single, simple management console. HP Insight Control also supports Location and Power Discovery Services to automate many configuration, asset tracking, and power management tasks to speed implementation and prevent downtime. For more information, see

http://www.hp.com/go/insightcontrol

HP Insight Control includes one year of 24 x 7 HP Software Technical Support and Update Service ensuring rapid access to HP support staff and proactive delivery of software updates. For more information about this service, see:

http://www.hp.com/services/insight

HP iLO Advanced

HP Integrated Lights-Out Advanced License a product option, providing smart remote server management without compromise. iLO Advanced unlocks the full set of remote administration functionality for all HP ProLiant servers by activating the full Virtual Keyboard Video and Mouse remote console, multiuser collaboration, console record and replay, GUI-based and scripted virtual media and virtual folders, and enhanced security and power management functionality. For more information, see: http://www.hp.com/go/iloadvance

HP iLO Essentials

HP iLO Essentials license ideal for small and medium business customers. The specially created HP iLO Essentials (a subset of iLO Advanced functionality) saves SMB customers time and money, by ease of remote server set up through the interactive virtual media, lowering operational costs with remote access via the Integrated Remote Console, and faster time to resolution with email-based proactive notifications. With this newly designed HP iLO Essentials license SMB customers now have the option of a server management package solely design and priced just right for their IT environments. HP iLO Essentials is available on all HP ProLiant Gen8 e-series making this an ideal solution for small business owners. For more information, see:

http://www.hp.com/go/iLO/essentials

Storage Software

Whether you need to solve a specific data protection, archiving, or storage command and control challenge, or deliver on strategic consolidation, compliance, or continuity initiatives, look no further than HP storage software. Our storage software helps you reduce costs, simplify storage infrastructure, protect vital assets and respond faster to business opportunities.

Storage software that gets the job done:

Data Protection and Recovery Software

Whether you're a large enterprise or a smaller business, HP data protection and recovery software will cost-effectively protect you against disaster and ensure business continuity.

Data Archive and Migration Software

HP's storage software enables you to comply with data retention and retrieval requirements, improve application performance, and reduce costs by efficiently migrating infrequently accessed or less valuable data to lower cost storage.

Storage Resource Management Software (SRM)

HP's storage resource management software reduces operational costs and provides the command and control foundation you need to efficiently manage and visualize your physical and virtual environments.

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Optional Features

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Data Replication Software

HP offers array-based and host-based replication software for use in disaster recovery, testing, application development and reporting.

Storage Device Management Software

Maximize your investment in HP storage and networking with software that enables hardwarespecific configuration, performance tuning and connectivity management.

HP StoreVirtual VSA

With HP StoreVirtual VSA you can use the power of virtualization to turn a set of heterogeneous and disconnected physical disk drives in your servers and storage devices into a single pool of logical storage capacity.

NOTE:

For more information available Storage Software including QuickSpecs, please see:

www.hp.com/go/storage/software

HP Insight Online

HP Insight Online is a new addition to the HP Support Center for one stop, secure access to product and HP support information personalized to your IT environment. Insight Online can automatically display devices remotely monitored by HP Insight Remote Support. With Insight Online's easy navigation you can efficiently track your IT support contracts and device status from anywhere and at anytime.

www.hp.com/go/insightonline

Factory Express Portfolio for Servers and Storage

HP Factory Express offers configuration, customization, integration and deployment services for HP servers and storage products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.

Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as well as individual factory services, such as image loading, asset tagging, and custom packaging. HP products supported through Factory Express include a wide array of servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000 servers as well as the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network switches.

For more information on Factory Express services for your specific server model please contact your sales representative or go to:

http://www.hp.com/go/factory-express

HP Enterprise Configurator

The HP eConfigure Enterprise Configurator now provides factory default racking for our HP hardware portfolio. This approach is aligned with our strategic direction to meet the needs and expectations of our valued customers. If you require "custom" rack configuration, please contact HP's Customer Business Center or an Authorized Partner for assistance. For additional information please visit:

http://www.hp.com/products/configurator

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Optional Features

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Service and Support

HP Technology Services for Industry Standard Servers and BladeSystem

Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who understands your increasingly complex business technology environment. That's why it makes sense to team up with the people who know HP infrastructure hardware and software best - the experienced professionals at HP Services.

Protect your business beyond warranty with HP Care Pack Services

HP Care Pack services offer complete care and support expertise with committed response choices designed to meet your IT and business needs.

HP Foundation Care services offer scalable reactive support-packages for HP industry-standard servers and software. You can choose the type and level of service that is most suitable for your IT and business needs. HP Proactive Care delivers high levels of system availability through proactive service management and advanced technical response.

Optimized Care

Supports maintaining servers at optimum performance availability

3-Year HP 24x7 4 hour response, Proactive Care Service

This service gives you combined reactive and proactive support including rapid access to our Advanced Solution Center to manage and prevent problems and a Technical Support Specialist with a broad level of technical knowledge that will engage with additional technical expertise as needed from HP's vast global resources.

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855EEE.pdf

HP ProLiant Server Hardware Installation

Provides for the basic hardware installation of HP branded servers, storage devices and networking options to assist you in bringing your new hardware into operation in a timely and professional manner.

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf

Standard Care

Supports maintaining high level of server availability

3-Year HP Next Business Day, Proactive Care Service

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855EEE.pdf

HP ProLiant Server Hardware Installation

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf

Basic Care

Delivers minimum recommended support service level

3-Year HP Next Business Day with Collaborative Support

This service gives you hardware break/fix plus software diagnosis support with collaborative call management for a broad spectrum of 3rd Party software products including O/S and hypervisors.

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8232ENW.pdf

HP ProLiant Server Hardware Installation

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Service and Support

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http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf

Insight Online/Insight Remote Support

HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. This comes at no additional cost with your HP solution*. Learn more about Insight Remote Support

http://www.hp.com/go/insightremotesupport

and Insight Online

http://www.hp.com/go/insightonline

* Insight Remote Support is a prerequisite for Proactive Care.

Related Services

HP Proactive Care Personalized Support - Environmental Option

The Personalized Support option provides an assigned Account Support Manager who can bring best practices from across the industry plus extra technical skills to your IT team. This option is only available as an add-on to HP Proactive Care Support.

HP Proactive Select Service

Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy Proactive Select Service Credits when you purchase your hardware and then use the credits over the next 12 months.

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf

Additional HP Care Pack services can be found at:

http://www.hp.com/go/cpc

HP Support Center

Personalized online support portal with access to information, tools and experts to support HP business products. Submit support cases online, chat with HP experts, access support resources or collaborate with peers. Learn more

http://www.hp.com/go/hpsc

HP's Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now, you can get access to personalized IT support anywhere, anytime. HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty, HP Care Pack or HP contractual support agreement.

*HP Support Center Mobile App is subject to local availability

Parts and Materials

HP will provide HP-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements.

Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating manual, product quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services.

The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by HP due to malfunction.

For more information

To learn more on HP ProLiant servers and HP BladeSystem servers, please contact your HP sales representative or HP Authorized Channel Partner. Or visit:

http://www.hp.com/services/proliant

QuickSpecs

HP ProLiant ML310e Generation 8 (Gen8) v2

Service and Support

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HP ProLiant ML310e G8 v2 Specification

Specifications and Main Features

Frequently Asked Questions

User Manual