HP ProLiant DL60 G9 User Manual

HPE ProLiant DL60 Gen9 Server

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise

Part Number: 786245-003
April 2016
Edition: 3

User Guide

assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.

© Copyright 2014, 2016 Hewlett Packard Enterprise Development LP

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

microSD® is a trademark or a registered trademark of SD-3C in the United States, other countries or both.

Intel® and Xeon® are registered trademarks of Intel Corporation in the U.S. and other countries.

Contents

Component identification ............................................................................................................................ 6

Front panel components............................................................................................................................................. 6

Front panel LEDs and buttons ................................................................................................................................... 7

Front panel LED power fault codes ................................................................................................................. 8

Rear panel components ............................................................................................................................................. 8

Rear panel LEDs ........................................................................................................................................................ 9

PCIe riser board slot definitions ................................................................................................................................. 9

System board components ...................................................................................................................................... 10

DIMM slot locations ....................................................................................................................................... 11

System maintenance switch .......................................................................................................................... 11

NMI functionality ............................................................................................................................................ 12

Drive numbering ....................................................................................................................................................... 12

Hot-plug drive LED definitions .................................................................................................................................. 13

Fan locations ............................................................................................................................................................ 14

Operations ................................................................................................................................................. 15

Power up the server ................................................................................................................................................. 15

Power down the server............................................................................................................................................. 15

Extend the server from the rack ............................................................................................................................... 15

Access the product rear panel ................................................................................................................................. 17

Opening the cable management arm ............................................................................................................ 17

Remove the server from the rack ............................................................................................................................. 18

Remove the security bezel (optional) ....................................................................................................................... 18

Remove the access panel ........................................................................................................................................ 18

Install the access panel ............................................................................................................................................ 19

Remove the air baffle ............................................................................................................................................... 19

Install the air baffle ................................................................................................................................................... 20

Remove the PCI riser cage ...................................................................................................................................... 21

Install the PCI riser cage .......................................................................................................................................... 23

Setup ......................................................................................................................................................... 26

Optional services ...................................................................................................................................................... 26

Optimum environment .............................................................................................................................................. 26

Space and airflow requirements.................................................................................................................... 26

Temperature requirements ............................................................................................................................ 27

Power requirements ...................................................................................................................................... 27

Electrical grounding requirements ................................................................................................................ 28

Server warnings and cautions .................................................................................................................................. 28

Rack warnings .......................................................................................................................................................... 29

Identifying the contents of the server shipping carton ............................................................................................. 29

Installing hardware options ...................................................................................................................................... 30

Installing the server into the rack ............................................................................................................................. 30

Installing the rack rail hook-and-loop strap .............................................................................................................. 33

Installing the operating system................................................................................................................................. 34

Powering on and selecting boot options in UEFI Boot Mode .................................................................................. 35

Registering the server .............................................................................................................................................. 35

Hardware options installation ................................................................................................................... 36

Introduction ............................................................................................................................................................... 36

Security bezel option ................................................................................................................................................ 36

Drive options ............................................................................................................................................................. 36

Drive installation guidelines ........................................................................................................................... 37

Installing a non-hot-plug drive ....................................................................................................................... 37

Installing a hot-plug drive .............................................................................................................................. 38

Storage controller options ........................................................................................................................................ 39

Contents 3

Installing a storage controller and FBWC module ........................................................................................ 40

Installing a Smart Storage Battery ................................................................................................................ 42

Drive cable options ................................................................................................................................................... 43

Mini-SAS cable options ................................................................................................................................. 43

Optical drive option ................................................................................................................................................... 45

Redundant fan option ............................................................................................................................................... 46

Fan population guidelines ............................................................................................................................. 47

Installing a hot-swap fan module................................................................................................................... 47

Memory options ........................................................................................................................................................ 49

Memory-processor compatibility information ................................................................................................ 49

SmartMemory ................................................................................................................................................ 50

Memory subsystem architecture ................................................................................................................... 51

Single-, dual-, and quad-rank DIMMs ........................................................................................................... 51

DIMM identification ........................................................................................................................................ 52

Memory configurations .................................................................................................................................. 52

General DIMM slot population guidelines ..................................................................................................... 53

Identifying the processor type ....................................................................................................................... 54

Installing a DIMM ........................................................................................................................................... 54

Processor option....................................................................................................................................................... 55

Processor installation cautions...................................................................................................................... 56

Installing a processor .................................................................................................................................... 56

FlexibleLOM option .................................................................................................................................................. 61

Full-height half-length riser option ............................................................................................................................ 63

Expansion board options .......................................................................................................................................... 65

M.2 SSD enablement option .................................................................................................................................... 68

Dual 8Gb microSD Enterprise Midline USB device ................................................................................................. 70

Redundant power supply option............................................................................................................................... 71

Power input module and RPS backplane characteristics ............................................................................. 71

Installing the redundant power supply option ............................................................................................... 71

HP Trusted Platform Module option ......................................................................................................................... 76

Installing the Trusted Platform Module board ............................................................................................... 76

Retaining the recovery key/password ........................................................................................................... 78

Enabling the Trusted Platform Module .......................................................................................................... 78

Cabling ...................................................................................................................................................... 80

Cabling overview ...................................................................................................................................................... 80

Storage cabling......................................................................................................................................................... 80

Four-bay LFF non-hot-plug drive cabling ...................................................................................................... 80

Four-bay LFF hot-plug drive cabling ............................................................................................................. 81

M.2 SSD cabling ............................................................................................................................................ 83

FBWC cabling........................................................................................................................................................... 85

Smart Storage battery cabling .................................................................................................................................. 87

Power supply cabling ............................................................................................................................................... 88

Optical drive cabling ................................................................................................................................................. 89

Front I/O cabling ....................................................................................................................................................... 89

Software and configuration utilities ........................................................................................................... 90

Server mode ............................................................................................................................................................. 90

Product QuickSpecs ................................................................................................................................................. 90

HPE iLO .................................................................................................................................................................... 90

Active Health System .................................................................................................................................... 91

RESTful API support for iLO ......................................................................................................................... 92

Integrated Management Log ......................................................................................................................... 92

Intelligent Provisioning ............................................................................................................................................. 92

HPE Insight Diagnostics ................................................................................................................................ 93

HPE Insight Diagnostics survey functionality ................................................................................................ 93

Erase Utility ................................................................................................................................................... 93

Scripting Toolkit for Windows and Linux .................................................................................................................. 94

Service Pack for ProLiant ......................................................................................................................................... 94

HP Smart Update Manager ........................................................................................................................... 94

HPE UEFI System Utilities ....................................................................................................................................... 94

Using UEFI System Utilities .......................................................................................................................... 95

Contents 4

Flexible boot control ...................................................................................................................................... 95

Restoring and customizing configuration settings ........................................................................................ 96

Secure Boot configuration ............................................................................................................................. 96

Embedded UEFI shell ................................................................................................................................... 96

Embedded Diagnostics option ...................................................................................................................... 97

RESTful API support for UEFI ....................................................................................................................... 97

Re-entering the server serial number and product ID .................................................................................. 97

Utilities and features ................................................................................................................................................. 97

HPE Smart Storage Administrator ................................................................................................................ 97

Automatic Server Recovery .......................................................................................................................... 98

USB support .................................................................................................................................................. 98

Redundant ROM support .............................................................................................................................. 98

Keeping the system current ..................................................................................................................................... 99

Access to Hewlett Packard Enterprise Support Materials ............................................................................ 99

Updating firmware or System ROM .............................................................................................................. 99

Drivers ......................................................................................................................................................... 101

Software and firmware ................................................................................................................................ 101

Operating System Version Support ............................................................................................................ 101

Version control............................................................................................................................................. 101

Operating systems and virtualization software support for ProLiant servers ............................................. 102

HPE Technology Service Portfolio .............................................................................................................. 102

Change control and proactive notification ................................................................................................... 102

Troubleshooting ...................................................................................................................................... 103

Troubleshooting resources ..................................................................................................................................... 103

System battery replacement ................................................................................................................... 104

Warranty and regulatory information ...................................................................................................... 106

Warranty information .............................................................................................................................................. 106

Regulatory information ........................................................................................................................................... 106

Safety and regulatory compliance ............................................................................................................... 106

Belarus Kazakhstan Russia marking .......................................................................................................... 106

Turkey RoHS material content declaration ................................................................................................. 107

Ukraine RoHS material content declaration ................................................................................................ 107

Electrostatic discharge ............................................................................................................................ 108

Preventing electrostatic discharge ......................................................................................................................... 108

Grounding methods to prevent electrostatic discharge ......................................................................................... 108

Specifications .......................................................................................................................................... 109

Environmental specifications .................................................................................................................................. 109

Mechanical specifications ...................................................................................................................................... 109

Power supply specifications ................................................................................................................................... 109

Hot-plug power supply calculations ....................................................................................................................... 110

Support and other resources .................................................................................................................. 111

Accessing Hewlett Packard Enterprise Support .................................................................................................... 111

Information to collect ................................................................................................................................... 111

Accessing updates ................................................................................................................................................. 111

Websites ................................................................................................................................................................. 111

Customer Self Repair ............................................................................................................................................. 112

Remote support ...................................................................................................................................................... 119

Acronyms and abbreviations .................................................................................................................. 120

Documentation feedback ........................................................................................................................ 124

Index........................................................................................................................................................ 125

Contents 5

Component identification

Optical drive (optional)

Serial label pull tab

3

USB 2.0 connector

LFF drives

Front panel components

Item Description

1

2

4

The serial number/iLO information pull tab is double-sided. The
top side shows the server serial number and the customer asset
tag label. The reverse side shows the default iLO account
information and QR code label. Use your mobile device to scan
the QR code label to display the server mobile product page
(http://www.hpe.com/qref/dl60gen9). This page contains
links to server setup information, spare part numbers,
QuickSpecs, troubleshooting resources, and other useful
product links.

Component identification 6

Front panel LEDs and buttons

UID button/LED

Solid blue = Activated

•

•

•

Health LED

Solid green = Normal

NIC status LED

Solid green = Link to network

Power On/Standby button

Solid green = System on

•

•

•

•

Item Description Status

1

2

3

4

and system power LED

Flashing blue:

1 flash per second = Remote management or firmware upgrade

in progress

4 flashes per second = iLO manual reboot sequence initiated
8 flashes per second = iLO manual reboot sequence in

progress

Off = Deactivated

Flashing green (1 flash per second) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical

If the health LED indicates a degraded or critical state, review the
system IML ("Integrated Management Log" on page 92) or use iLO
("HPE iLO" on page 90) to review the system health status.

Flashing green (1 flash per second) = Network active
Off = No network activity

Flashing green (1 flash per second) = Performing power on
sequence
Solid amber = System in standby
Off = No power present

If the system power LED is off, verify the following conditions:

Facility power is present.
The power supply is installed and is working correctly.
The power cord is attached and is connected to a power source.
The front I/O cable is connected.

Component identification 7

When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more

System board

1 flash

Processor

2 flashes

Memory

3 flashes

Riser board PCIe slots

4 flashes

FlexibleLOM

5 flashes

controller/Smart SAS HBA controller

6 flashes
System board PCIe slots

7 flashes

Power backplane or storage backplane

8 flashes

Power supply

9 flashes

Item

Description

1

Slot 3 PCIe3 x8 (8, 4, 1)

2

Slot 2 PCIe3 x8 (8, 4, 1)

3

Slot 1 PCIe3 x16 (16, 8, 4, 1)

4

Non-hot-plug power supply

Power supply blank (bay 2 of optional redundant power

Hot-plug power supply (bay 1 of optional redundant
7

NIC connector 2

8

NIC connector 1/iLO connector

9

Video connector

10

USB 3.0 connectors

information, see "Power fault LEDs ("Front panel LED power fault codes" on page 8)."

Front panel LED power fault codes

The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all servers.

Subsystem Front panel LED

behavior

Removable HPE Flexible Smart Array

For more information, see "Front panel LEDs and buttons (on page 7)."

Rear panel components

5

6

supply module)

power supply module)

Component identification 8

Rear panel LEDs

UID LED

Solid blue = Activated

•

1 flash per second = Remote management

•

4 flashes per second = iLO manual reboot

•

8 flashes per second = iLO manual reboot

NIC link LED

Green = Network link

NIC activity LED

Solid green = Link to network

Power supply LED

Solid green = Normal

•

•

•

•

options

1

PCIe riser

PCIe 3.0

x16

x16

Low-profile

2

PCIe riser

PCIe 3.0

x8

x8

Low-profile

PCIe riser

PCIe 3.0

x8

x8

Full-height/Half-length

Item Description Status

1

Flashing blue:

or firmware upgrade in progress

sequence initiated

sequence in progress

Off = Deactivated

2

3

4

Off = No network link

Flashing green = Network active
Off = No network activity

Off = One or more of the following conditions
exists:

Power is unavailable
Power supply failed
Power supply is in standby mode
Power supply error

PCIe riser board slot definitions

Expansion
Slots

3

Riser
board

FlexibleLOM

Technology Bus

Width

x8

Connector
Width

x8

Form Factor

FlexibleLOM

Component identification 9

System board components

1

Primary PCIe riser board connector*

2

TPM connector

3

System battery

4

SATA connector

5

Storage backup power connector for PCIe slots 1-2

6

Reserved

7

Secondary PCIe riser board connector*

8

MicroSD slot

9

Storage backup power connector for PCIe slot 3

10

System maintenance switch

11

NMI header

12

Reserved

13

Reserved

14

Front I/O connector

15

Fan 6 connector

16

Fan 5 connector

17

Fan 4 connector

18

Fan 3 connector

19

Fan 2 connector

20

Fan 1 connector

21

Smart Storage Battery connector

22

6-pin drive backplane power connector

23

Internal USB 3.0 connector

24

24-pin power connector

25

16-pin PS connector

26

Mini-SAS connector 1

27

Mini-SAS connector 2

Item Description

* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe
riser board slot definitions (on page 9)."

Component identification 10

DIMM slot locations

Off

Off = iLO 4 security is enabled.

Off

Off = System configuration can be

S3

Off

Reserved

S4

Off

Reserved

Off

Off = Power-on password is enabled.

Off

Off = No function
Off

Off = Set default boot mode to UEFI.
S8

—

Reserved

S9

—

Reserved

S10

—

Reserved

S11

—

Reserved

S12

—

Reserved

DIMM slots are numbered sequentially (1 through 4) for each processor. The supported AMP modes use
the letter assignments for population guidelines.

System maintenance switch

The arrow points to the front of the server.

Position Default Function

S1

S2

S5

S6

S7

On = iLO 4 security is disabled.

changed.
On = System configuration is locked.

On = Power-on password is disabled.

On = ROM reads system
configuration as invalid.

On = Set default boot mode to legacy.

To access the redundant ROM, set S1, S5, and S6 to On.

When the system maintenance S6 switch is set to the On position, the system will erase all system
configuration settings from both CMOS and NVRAM on the next reboot.

Component identification 11

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.

Before using the S7 switch to change the boot mode to Legacy BIOS Mode, you must first disable the
Dynamic Smart Array B140i Controller.

To disable the Dynamic Smart Array B140i Controller:

1. Reboot the server.

The server restarts and the POST screen appears.

2. Press F9.

The System Utilities screen appears.

3. Select System Configuration → BIOS/Platform Configuration (RBSU) → System Options →

SATA Controller Options → Embedded SATA Configuration, and then press Enter.

4. Select Enable SATA AHCI Support, and then press Enter.

5. Press F10 to save the selection.

6. Press Y to save the changes.

The Change saved confirmation prompt appears.

7. Select Exit and resume system boot, and press Enter.

The server continues the normal boot process.

NMI functionality

An NMI crash dump creates a crash dump log before resetting a system which is not responding.

Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to restart the system. Resetting the system erases any information
which could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a system reset.

To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:

• Use the iLO Virtual NMI feature.

• Short the NMI header ("System board components" on page 10).

For more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/support/NMI-CrashDump).

Drive numbering

Component identification 12

Hot-plug drive LED definitions

1

Locate

Solid blue

The drive is being identified by a host application.

Flashing blue

The drive carrier firmware is being updated or requires an
2

Activity ring

Rotating green

Drive activity

Off

No drive activity

Do not remove

Solid white

Do not remove the drive. Removing the drive causes one or
Off

Removing the drive does not cause a logical drive to fail.
4

Drive status

Solid green

The drive is a member of one or more logical drives.

Flashing green

The drive is rebuilding or performing a RAID migration, strip size
Flashing

The drive is a member of one or more logical drives and predicts
Flashing amber

The drive is not configured and predicts the drive will fail.

Solid amber

The drive has failed.

Off

The drive is not configured by a RAID controller.

SAS connectors operate in AHCI or Legacy mode.

Item LED Status Definition

update.

3

more of the logical drives to fail.

amber/green

migration, capacity expansion, or logical drive extension, or is
erasing.

the drive will fail.

The blue Locate LED is behind the release lever and is visible when illuminated.

IMPORTANT: The Dynamic Smart Array B140i Controller is only available in UEFI Boot
Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled,
drives connected to the system board Mini­Under this condition:

• The drives cannot be a part of a hardware RAID or a logical drive.

• The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.

Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System

Utilities" on page 94) to enable or disable the B140i controller (System Configuration →

BIOS/Platform Configuration (RBSU) → System Options → SATA Controller Options →
Embedded SATA Configuration).

Component identification 13

Fan locations

Component identification 14

Operations

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

When the server is in standby mode, auxiliary power is still being provided to

To reduce the risk of personal injury or equipment damage, be sure that the rack

Power up the server

1. Connect each power cord to the server.

2. Connect each power cord to the power source.

3. Press the Power On/Standby button.

The server exits standby mode and applies full power to the system. The system power LED

Power down the server

changes from amber to green.

Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.

disconnect the power cord to remove power from the server. The front panel Power
On/Standby button does not completely shut off system power. Portions of the power supply
and some internal circuitry remain active until the power cord is disconnected.

IMPORTANT:
the system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter

standby mode.

This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO 4.

This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.

Before proceeding, verify the server is in standby mode by observing that the system power LED is
amber.

Extend the server from the rack

To extend the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack:

WARNING:
is adequately stabilized before extending a component from the rack.

WARNING: To reduce the risk of personal injury, be careful when pressing the server
rail-release latches and sliding the server into the rack. The sliding rails could pinch your
fingers.

Operations 15

1.

If the rear panel cables are not secured by a cable management arm, do the following:

a. Power down the server (on page 15).
b. Disconnect all peripheral cables from the server.
c. Disconnect each power cord from the server.

2. Do one of the following:

o In a server that uses thumbscrew rack ears, loosen the captive thumbscrews that secure the

server faceplate to the front of the rack, and then slide the server out of the rack.

o In a server that uses quick-release latch rack ears:

i. Open the latches on both sides of the server.
ii. If necessary, use a T-25 Torx screwdriver to loosen the shipping screws.
iii. Slide the server out of the rack.

3. After performing the installation or maintenance procedure, slide the server back into the rack, and

then press the server firmly into the rack to secure it in place.

4. Do one of the following:

o In a server that uses thumbscrew rack ears, tighten the captive thumbscrews.

Operations 16

o

In a server that uses quick-release latch rack ears, if necessary, tighten the shipping screws.

5. If the rear panel cables were disconnected because a cable management arm is not in use, do the

following:

a. Connect each power cord to the server.
b. Connect all peripheral cables to the server.
c. Power up the server (on page 15).

Access the product rear panel

Opening the cable management arm

To access the server rear panel:

1. Release the cable management arm.

2. Open the cable management arm. The cable management arm can be right-mounted or

left-mounted.

Operations 17

This server is very heavy. To reduce the risk of personal injury or damage to the

Get help to lift and stabilize the product during installation or removal, especially when the

minimum of two people are required for all rack server installations. A third person may be

To reduce the risk of personal injury from hot surfaces, allow the drives and the

Remove the server from the rack

WARNING:
equipment:

• Observe local occupational health and safety requirements and guidelines for manual
material handling.

•
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a

required to help align the server if the server is installed higher than chest level.

• Use caution when installing the server in or removing the server from the rack; it is unstable

To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or a third-party rack:

1. Power down the server (on page 15).

2. Disconnect all peripheral cables from the server.

3. Disconnect each power cord from the server.

4. Extend the server on the rack rails until the server rail-release latches engage.

5. Remove the server from the rack.

For instructions on how to extend or remove the server from the rack, see the documentation that
ships with the rack rail system.

6. Place the server on a sturdy, level surface.

when not fastened to the rails.

Remove the security bezel (optional)

The security bezel is only supported in servers using the quick-release latch rack ears.

To access the front panel components, unlock and then remove the security bezel.

Remove the access panel

WARNING:
internal system components to cool before touching them.

Operations 18

removed. Operating the server in this manner results in improper airflow and improper cooling

CAUTION: To prevent damage to electrical components, take the appropriate anti-static
precautions before beginning any installation, removal, or replacement procedure. Improper
grounding can cause electrostatic discharge.

CAUTION: Do not operate the server for long periods with the access panel open or

that can lead to thermal damage.

1. Power down the server (on page 15).

2. If you are performing a non-hot-plug procedure, remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the

access panel.

If the access panel latch is locked, use a T-15 Torx screwdriver to unlock the latch.

Install the access panel

1. Place the access panel on top of the server with the access panel latch open. Allow the panel to

extend past the rear of the server by approximately 1.25 cm (0.5 inch).

2. Close the access panel latch. The access panel slides to a closed position.

3. Use a T-15 Torx screwdriver to tighten the access panel latch screw.

Remove the air baffle

CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components,
minimize the amount of time the access panel is open.

Operations 19

To remove the component:

1. Power down the server (on page 15).

2. If you are performing a non-hot-plug procedure, remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the air baffle.

Install the air baffle

CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components,
minimize the amount of time the access panel is open.

l

Operations 20

To reduce the risk of personal injury from hot surfaces, allow the drives and the

To install the component:

1. Install the air baffle.

2. Install the access panel (on page 19).

3. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

4. Power up the server (on page 15).

Remove the PCI riser cage

WARNING:
internal system components to cool before touching them.

CAUTION: To prevent damage to the server or expansion boards, power down the server,
and disconnect all power cords before removing or installing the PCI riser cage.

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Disconnect all cables connected to existing expansion boards.

6. Remove the secondary PCI riser cage or PCI blank.

Operations 21

o

Secondary PCI riser cage

o PCI blank

Operations 22

7.

Remove any expansion boards installed in the primary riser cage.

8. Remove the primary PCI riser cage.

Install the PCI riser cage

CAUTION: To prevent damage to the server or expansion boards, power down the server,
and disconnect all power cords before removing or installing the PCI riser cage.

To install the component:

Operations 23

1.

Align the PCI riser board with the corresponding connectors on the system board, and then press
down the PCI riser cage.

2. If installing the secondary PCI riser cage, remove the PCI blank.

Retain the blank and screws for future use.

3. Align the PCI riser board with the corresponding connectors on the system board, and then press

down the PCI riser cage.

Operations 24

4.

Tighten the two screws to secure the cage.

5. Install the access panel (on page 19).

6. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

7. Power up the server (on page 15).

Operations 25

Setup

Optional services

Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let
you integrate both hardware and software support into a single package. A number of service level
options are available to meet your business and IT needs.

HPE support services offer upgraded service levels to expand the standard product warranty with
easy-to-buy, easy-to-use support packages that will help you make the most of your server investments.
Some of the HPE support services for hardware, software or both are:

• Foundation Care – Keep systems running.

o 6-Hour Call-to-Repair

o 4-Hour 24x7

o Next Business Day

• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.

o 6-Hour Call-to-Repair

o 4-Hour 24x7

o Next Business Day

• Startup and implementation services for both hardware and software

• HPE Education Services – Help train your IT staff.

For more information on HPE support services, see the Hewlett Packard Enterprise website
(http://www.hpe.com/services).

Optimum environment

When installing the server in a rack, select a location that meets the environmental standards described in

Space and airflow requirements

this section.

To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:

• Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.

• Leave a minimum clearance of 76.2 cm (30 inches) behind the rack.

• Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to the back of another

rack or row of racks.

Hewlett Packard Enterprise servers draw in cool air through the front and expel warm air through the rear.
Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter
the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the
cabinet.

Setup 26

CAUTION: To prevent improper cooling and damage to the equipment, do not block the

arrangement ensures proper airflow. Using a rack without blanking panels results in improper

If the 42U rack includes closing front and rear doors, you must allow

The clearance between the installed rack component and the side panels of the rack

caused by power surges and voltage spikes and keeps the system in operation during a power

ventilation openings.

When vertical space in the rack is not filled by a server or rack component, the gaps between the
components might cause changes in airflow through the rack and across the servers. To maintain airflow
cover all gaps with blanking panels.

CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This

cooling that can lead to thermal damage.

The 9000 and 10000 series racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64% open area for ventilation.

CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack
door insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper
front-to-back airflow and cooling.

CAUTION: If a third-party rack is used, observe the following additional requirements to
ensure adequate airflow and to prevent damage to the equipment:

• Front and rear doors—
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate
airflow (equivalent to the required 64 percent open area for ventilation).

• Side—
must be a minimum of 7 cm (2.75 in).

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a
well-ventilated, climate-controlled environment.

The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).

CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

• Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.

• Do not exceed the manufacturer’s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.

WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not
overload the AC supply branch circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation requirements of your facility.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage

failure.

Setup 27

When installing more than one server, you might need to use additional power distribution devices to

This server is very heavy. To reduce the risk of personal injury or damage to the

minimum of two people are required for all rack server installations. A third person may be

Use caution when installing the server in or removing the server from the rack; it is unstable

To reduce the risk of personal injury, electric shock, or damage to the equipment,

caused by power surges and voltage spikes and keeps the system in operation during a power

safely provide power to all devices. Observe the following guidelines:

• Balance the server power load between available AC supply branch circuits.

• Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current

rating.

• Do not use common power outlet strips for this equipment.

• Provide a separate electrical circuit for the server.

For more information on the hot-plug power supply and calculators to determine server power
consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor
website (http://www.hpe.com/info/poweradvisor/online).

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must
install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as
well as any local and regional building codes. In Canada, you must install the equipment in accordance
with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you
must install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be
sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are
listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with multiple servers connected to the same
power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired
to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Using common power outlet strips for the server is not recommended.

Server warnings and cautions

WARNING:
equipment:

• Observe local occupational health and safety requirements and guidelines for manual
material handling.

• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a

required to help align the server if the server is installed higher than chest level.

•
when not fastened to the rails.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.

WARNING:
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some
internal circuitry remain active until AC power is removed.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage

failure.

Setup 28

CAUTION: Do not operate the server for long periods with the access panel open or

removed. Operating the server in this manner results in improper airflow and improper cooling

Only one component is extended at a time. A rack may become unstable if more than one

At least two people are needed to safely unload the rack from the pallet. An empty 42U rack

WARNING: To reduce the risk of personal injury or damage to the equipment, adequately

ing a component outside the rack. Extend only one component

When installing a server in a telco rack, be sure that the rack frame is adequately

that can lead to thermal damage.

Rack warnings

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

•

component is extended for any reason.

WARNING: To reduce the risk of personal injury or equipment damage when unloading a
rack:

•
can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might
become unstable when being moved on its casters.

• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always
handle the rack from both sides.

stabilize the rack before extend
at a time. A rack may become unstable if more than one component is extended.

WARNING:
secured at the top and bottom to the building structure.

Identifying the contents of the server shipping carton

Unpack the server shipping carton and locate the materials and documentation necessary for installing
the server. All the rack mounting hardware necessary for installing the server into the rack is included with
the rack or the server.

The contents of the server shipping carton include:

• Server

• Power cord

• Rack rail hook-and-loop strap

• Printed setup documentation

• Rack mounting hardware kit and documentation (optional)

You need the following items for some procedures:

• T-25 Torx screwdriver (to loosen the shipping screws located inside the server quick-release latch

rack ears)

• T-10/T-15 Torx screwdriver

• Hardware options

Setup 29

Installing hardware options

This server is very heavy. To reduce the risk of personal injury or damage to the

stabilize the product during installation or removal, especially when the

minimum of two people are required for all rack server installations. A third person may be

Use caution when installing the server in or removing the server from the rack; it is unstable

on so that the heaviest item is on the bottom of the

To reduce the risk of electric shock, fire, or damage to the equipment, do not plug

Install any hardware options before initializing the server. For options installation information, see the
option documentation. For server-specific information, see "Hardware options installation (on page 36)."

Installing the server into the rack

To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship
with the rack hardware kit.

If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com
website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to
install the rack brackets.

WARNING:
equipment:

• Observe local occupational health and safety requirements and guidelines for manual
material handling.

• Get help to lift and
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a

required to help align the server if the server is installed higher than chest level.

•

To install the server in a Hewlett Packard Enterprise, Compaq-branded, Telco, or a third-party rack:

1. Install the server and cable management arm option into the rack. See the documentation that ships

with the Easy Install Rail Kit.

2. Connect peripheral devices to the server. For information on identifying connectors, see "Rear panel

components."

For a server using a non-hot-plug power supply:

3. To prevent the accidental disconnection of the power cord when sliding the server into and from the

rack, secure the power cord through the strain relief clip:

when not fastened to the rails.

CAUTION: Always plan the rack installati
rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top.

WARNING:
telephone or telecommunications connectors into RJ-45 connectors.

Setup 30

a.

If the clip is positioned too near the power cord that it blocks the power cord plug connection,
slide the clip backward.

b. Connect the power cord to the server.
c. Press the top part of the clip, and then pull the clip open.
d. Position the power cord inside the clip, and then close the clip.

Setup 31

e.

Avoid tight bend radii to prevent damaging the internal wires of a power cord or a

server cable. Never bend power cords and server cables tight enough to cause a crease in the

Slide the clip forward until it is flush against the edge of the power cord plug.

For a server using a hot-plug power supply:

4. To prevent accidental power cord disconnection when sliding the server in and out of the rack,

secure the power cord in the strain relief strap attached to the power input module handle:

a. Unwrap the strain relief strap from the power input module handle.

CAUTION:

sheathing.

b. Bend the plug end of the power cord in the position shown in the following image.

Setup 32

c.

slack in each of the cables to prevent damage to the cables when the server is extended from

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all

Do not route the power cord where it can be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends

Secure the power cord with the strain relief strap.

5. Employ best practices to route and manage the power cords and other cables in the server rear

panel.

IMPORTANT: When using cable management arm components, be sure to leave enough

the rack.

6. Use the hook-and-loop strap included in the server shipping carton to secure the power cords and

the other rear panel cables to the rack rail. For detailed instructions, see "Installing the rack rail
hook-and-loop strap (on page 33)."

7. Connect the power cord to the power source.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.

•
times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

•

from the server.

Installing the rack rail hook-and-loop strap

The rack rail hook-and-loop strap can be installed on either the left or right rack rail. Hewlett Packard
Enterprise recommends installing it on the left rack rail for better cable management.

To install the rack rail hook-and-loop strap:

1. Install the server into the rack.

2. Install the rack rail hook-and-loop strap:
a. Hold the rear panel cables against the rack rail, and then wrap the strap around the rack rail.

CAUTION: To prevent thermal or mechanical obstruction on full-length servers installed in
the rack, the extra length and buckle part of the strap must be facing the outside of the rack rail.

Setup 33

b.

Loop the end of the hook-and-loop strap through the buckle.

When multiple hook-and-loop straps are used in the same rack, stagger the strap location, so that
the straps are adjacent to each other when viewed from top to bottom. This positioning will enable
the rack rail to slide easily in and out of the rack.

Installing the operating system

This ProLiant server does not ship with provisioning media. Everything needed to manage and install the
system software and firmware is preloaded on the server.

To operate properly, the server must have a supported operating system. Attempting to run an
unsupported operating system can cause serious and unpredictable results. For the latest information on
operating system support, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/supportos).

Failure to observe UEFI requirements for ProLiant Gen9 servers can result in errors installing the
operating system, failure to recognize boot media, and other boot failures. For more information on these
requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website
(http://www.hpe.com/support/Gen9UEFI).

To install an operating system on the server, use one of the following methods:

• Intelligent Provisioning—For single-server deployment, updating, and provisioning capabilities.

To install an operating system on the server with Intelligent Provisioning (local or remote):

a. Connect the Ethernet cable between the network connector on the server and a network jack.
b. Press the Power On/Standby button.
c. During server POST, press F10.
d. Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 92).
e. At the 1 Start screen, click Configure and Install.
f. To finish the installation, follow the onscreen prompts. An Internet connection is required to

update the firmware and systems software.

• Insight Control server provisioning—For multi-server remote OS deployment, use Insight Control

server provisioning for an automated solution. For more information, see the Insight Control
documentation on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/insightcontrol/docs).

Setup 34

For additional system software and firmware updates, download the Service Pack for ProLiant from the
Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and
firmware must be updated before using the server for the first time, unless any installed software or
components require an older version.

For more information, see "Keeping the system current (on page 99)."

For more information on using these installation methods, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/ilo).

Powering on and selecting boot options in UEFI Boot Mode

On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.

1. Press the Power On/Standby button.

2. During the initial boot:

o To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST

screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.

o If you do not need to modify the server configuration and are ready to install the system software,

press the F10 key to access Intelligent Provisioning.

For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

Registering the server

To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website (http://www.hpe.com/info/register).

Setup 35

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Security bezel option

The security bezel helps prevent unauthorized physical access to the front panel components.

The security bezel is only supported in servers using the quick-release latch rack ears.

Install the security bezel and then lock it with the key provided with the kit.

Drive options

The server supports up to four LFF hot-plug or non hot-plug drives.

The embedded storage controller supports SATA drive installation.

For SAS drive installation, install a Host Bus Adapter or a Smart Array Controller board option. For more
information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

Hardware options installation 36

Drive installation guidelines

When adding drives to the server, observe the following general guidelines:

• The system automatically sets all device numbers.

• Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the

lowest device number ("Drive numbering" on page 12).

• All drives grouped into the same drive array must meet the following criteria:

o They must be either all SAS or all SATA.

o They must be either all hard drives or all solid state drives.

o Drives should be the same capacity to provide the greatest storage space efficiency when drives

are grouped together into the same drive array.

Installing a non-hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. If installed, remove the security bezel ("Remove the security bezel (optional)" on page 18).

4. Remove the drive carrier.

5. Remove the two metal brackets from the drive carrier.

Hardware options installation 37

6.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server

Install the drive in the carrier.

7. Install the drive.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server

unless all bays are populated with either a component or a blank.

8. If removed, install the security bezel ("Security bezel option" on page 36).

9. Connect each power cord to the server.

10. Connect each power cord to the power source.

11. Power up the server (on page 15).

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard

Installing a hot-plug drive

Enterprise website (http://www.hpe.com/info/smartstorage/docs).

unless all bays are populated with either a component or a blank.

To install the component:

1. If installed, remove the security bezel ("Remove the security bezel (optional)" on page 18).

Hardware options installation 38

2.

Remove the drive blank.

3. Prepare the drive.

4. Install the drive.

5. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on

page 13).

6. If removed, install the security bezel ("Security bezel option" on page 36).

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).

Storage controller options

The server ships with an embedded Dynamic Smart Array B140i Controller. This embedded controller is
supported in UEFI Boot Mode only. For more information about the controller and its features, see the
HPE Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/smartstorage/docs).

Upgrade options exist for an integrated array controller. For a list of supported options, see the product
QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

Hardware options installation 39

xpansion, RAID level migration, or stripe size

After the server is powered down, wait for 30 seconds, and then check the amber

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).

The server supports FBWC. FBWC consists of a cache module and a Smart Storage Battery Pack. The
DDR cache module buffers and stores data being written by an integrated Gen9 P-series Smart Array
Controller.

This server supports the 96-W Smart Storage Battery Pack. This battery pack can support up to 24
devices. Devices in this context refer to the Smart Array Controller or NVDIMM associated with the cache
module.

The battery pack might have a low charge when installed. If the battery does have low charge, a POST
error message appears when the server is powered up, indicating that the battery pack is temporarily
disabled. No action is necessary. The internal circuitry automatically recharges the batteries and enables
the battery pack. When the system is powered on this process might take approximately 2 hours.

If a system power failure occurs, a fully charged battery pack provides power for up to 150 seconds.
During that interval, the controller transfers the cached data from DDR memory to flash memory, where
the data remains indefinitely or until a controller retrieves the data. The data protection and the time limit
also apply if a power outage occurs. When power is restored to the system, an initialization process writes
the preserved data to the storage drives.

CAUTION: The cache module connector does not use the industry-standard DDR3
mini-DIMMs. Do not use the controller with cache modules designed for other controller
models, because the controller can malfunction and you can lose data. Also, do not transfer
this cache module to an unsupported controller model, because you can lose data.

CAUTION: To prevent a server malfunction or damage to the equipment, do not add or
remove the battery pack while an array capacity e
migration is in progress.

CAUTION:
LED before unplugging the cable from the cache module. If the amber LED flashes after 30
seconds, do not remove the cable from the cache module. The cache module is backing up
data. Data will be lost if the cable is detached when the amber LED is still flashing.

Installing a storage controller and FBWC module

Install H240 and P440 cards in slot 1 of the primary PCI riser cage.

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

IMPORTANT: For additional installation and configuration information, see the
documentation that ships with the option.

To install the component:

1. Back up all server data.

2. Power down the server (on page 15).

3. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

4. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

5. Remove the access panel (on page 18).

Hardware options installation 40

6. Remove the secondary PCI riser cage ("Remove the PCI riser cage" on page 21).

CAUTION: When connecting or disconnecting the cache module cable, the connectors on

the cache module and cable are susceptible to damage. Avoid excessive force and use

7. If you intend to use an FBWC module, install the module on the storage controller. Depending on the

caution to avoid damage to these connectors.

controller model, the cable connector on the cache module might be facing up or down when the
module is installed on the controller board.

a. Connect the cache module backup power cable to the module.

b. Install the cache module on the storage controller.

8. Install the storage controller.

H240 and P440 cards can only be installed in slot 1 of the primary PCI riser cage.

9. If you installed a cache module on the storage controller, connect the cache module cable to the

system board connector. For cache module cabling information, see "FBWC cabling (on page 85)."

10. Connect all necessary internal cables to the storage controller. For internal drive cabling information,

see "Storage cabling (on page 80)."

11. If you are planning to install a Smart Storage Battery, install it now ("Installing a Smart Storage

Battery" on page 42).

12. Install the secondary PCI riser cage ("Install the PCI riser cage" on page 23).

Hardware options installation 41

13. Install the access panel (on page 19).

In systems that use external data storage, be sure that the server is the first unit

the system does not erroneously mark the external drives as failed when the server is powered

14. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

15. Power up the server (on page 15).

16. If you are planning to install new drives, install them now.

For more information about the integrated storage controller and its features, select the relevant user
documentation on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/smartstorage/docs).

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).

Installing a Smart Storage Battery

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

CAUTION:
to be powered down and the last to be powered back up. Taking this precaution ensures that

up.

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Install the Smart Storage Battery:

Hardware options installation 42

6.

Install the access panel (on page 19).

7. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

8. Power up the server (on page 15).

Drive cable options

Use these drive cable options to install a Host Bus Adapter or a Smart Array Controller board option.

For more information about product features, specifications, options, configurations, and compatibility,

Mini-SAS cable options

see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

To connect the cable option:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the secondary PCI riser cage ("Remove the PCI riser cage" on page 21).

6. Remove the baffle from the controller board.

7. Remove the existing full-height bracket on the controller board and install the low-profile bracket that

ships with the option.

8. Disconnect the existing Mini-SAS cables from the system board and the drive backplane.

9. If you intend to use a cache module and Smart Storage Battery, install these options now. ("Storage

controller options" on page 39)

10. Install the storage controller.

H240 and P440 cards can only be installed in slot 1 of the primary PCI riser cage.

11. Connect the common end of the Mini-SAS cable to the controller option.

12. Install the secondary PCI riser cage ("Install the PCI riser cage" on page 23).

Hardware options installation 43

13.

Route the Mini-SAS cables through the clip and connect the connectors to the drive backplane.

o H240 Host Bus Adapter to the 4 LFF drive backplane

o P440 Smart Array Controller to the 4 LFF drive backplane

14. Connect the rest of the drive cables required in this drive configuration. For more information, see

"Storage cabling (on page 80)."

15. Install the access panel (on page 19).

16. Install the server into the rack.

17. Power up the server (on page 15).

CAUTION: To prevent improper cooling and thermal damage, do not operate the server

unless all bays are populated with either a component or a blank.

18. Install the drives.

Hardware options installation 44

Optical drive option

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the optical drive blank.

Retain the blank for future use.

Hardware options installation 45

6.

Install the optical drive into the bay.

7. Connect the optical drive cable to the optical drive.

8. Route the optical drive cable through the cable clip, connect the cable to the system board SATA

connector, and then connect the power cable to the system board power cable connector:

9. Install the access panel (on page 19).

10. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

11. Power up the server (on page 15).

Redundant fan option

To provide sufficient airflow to the system if a fan rotor fails, the server supports redundant fans.

Hardware options installation 46

Fan population guidelines

non-redundant

Fan

Fan

Blank

Fan

Blank

Blank
redundant

Fan

Fan

Fan

Fan

Fan

Blank
non-redundant

Fan

Fan

Blank

Fan

Blank

Fan
redundant

Fan

Fan

Fan

Fan

Fan

Fan

To reduce the risk of personal injury from hot surfaces, allow the drives and the

Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay

One processor,

One processor,

Two processors,

Two processors,

• In the redundant fan mode:

o If one fan rotor fails, the system continues to operate without redundancy. This condition is

indicated by a flashing amber Health LED.

Installing a hot-swap fan module

o If two fan rotors fail, the operating system shuts down.

WARNING:
internal system components to cool before touching them.

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the air baffle (on page 19).

6

Hardware options installation 47

6.

removing or

To determine which fan blanks need to be removed to install the additional fans, see "Fan population
guidelines."

7. Remove the fan blank.

8. Install the fan.

CAUTION: The fan does not have a fan guard. Special attention is needed when

installing the fan to prevent finger injury.

9. Connect the fan cable to the system board.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server

unless all bays are populated with either a component or a blank.

10. Install the air baffle (on page 20).

11. Install the access panel (on page 19).

12. Do one of the following:

o Slide the server into the rack.

Hardware options installation 48

RDIMM

Single

4

2133

STD

RDIMM

Single

8

2133

STD

RDIMM

Dual

8

2133

STD

RDIMM

Dual

16

2133

STD

LRDIMM

Dual

16

2133

STD

RDIMM

Dual

32

2133

STD

LRDIMM

Quad

32

2133

STD

RDIMM

Single

8

2400

STD

RDIMM

Single

16

2400

STD

RDIMM

Dual

16

2400

STD

RDIMM

Dual

32

2400

STD

LRDIMM

Dual

32

2400

STD

o

Install the server into the rack.

13. Power up the server (on page 15).

Memory options

IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to
mix any combination of these DIMMs can cause the server to halt during BIOS initialization.

The memory subsystem in this server can support LRDIMMs or RDIMMs:

• RDIMMs offer address parity protection.

• LRDIMMs support higher densities than single-rank and dual-rank RDIMMs. This support enables

you to install higher capacity DIMMs, resulting in higher system capacities and higher bandwidth.

All types are referred to as DIMMs when the information applies to all types. When specified as LRDIMM
or RDIMM, the information applies to that type only. All memory installed in the server must be of the

Memory-processor compatibility information

same type.

For the latest memory configuration information, see the product QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).

DIMM type

• Intel Xeon E5-2600 v3 processors are optimized for:

o Single-rank and dual-rank PC4-2133 (DDR4-2133) RDIMMs operating at up to 2133 MT/s

o Dual-rank and quad-rank PC4-2133 (DDR4-2133) LRDIMMs operating at up to 2133 MT/s

• Intel Xeon E5-2600 v4 processors are optimized for:

o Single-rank and dual-rank PC4-2400T (DDR4-2400) RDIMMs operating at up to 2400 MT/s

o Dual-rank PC4-2400T (DDR4-2400) LRDIMMs operating at up to 2400 MT/s

DIMM specifications

DIMM specifications - Intel Xeon E5-2600 v3 processor installed

Type Rank Capacity (GB) Native speed (MT/s) Voltage

DIMM specifications - Intel Xeon E5-2600 v4 processor installed

Type Rank Capacity (GB) Native speed (MT/s) Voltage

Hardware options installation 49

Populated DIMM speed (MT/s)

Type

Rank

1 DIMM per channel

RDIMM

Single

2133

RDIMM

Dual

2133

LRDIMM

Dual

2133

LRDIMM

Quad

2133

RDIMM

Single

2400

RDIMM

Dual

2400

LRDIMM

Dual

2400

one processor (GB)

Maximum capacity for two
processors (GB)

RDIMM

Single-rank

4

32

64

RDIMM

Single-rank

8

64

128

RDIMM

Dual-rank

8

64

128

RDIMM

Dual-rank

16

128

256

LRDIMM

Dual-rank

16

128

256

RDIMM

Dual-rank

32

256

512

LRDIMM

Quad-rank

32

256

512

RDIMM

Single-rank

8

64

128

RDIMM

Single-rank

16

128

256

RDIMM

Dual-rank

16

128

256

RDIMM

Dual-rank

32

256

512

LRDIMM

Dual-rank

32

256

512

Operating memory speed is a function of rated DIMM speed, the number of DIMMs installed per channel,
processor model, and the speed selected in the BIOS/Platform Configuration (RBSU) of the UEFI System
Utilities ("HPE UEFI System Utilities" on page 94).

Populated DIMM speed - Intel Xeon E5-2600 v3 processor installed

(MT/s)

Populated DIMM speed - Intel Xeon E5-2600 v4 processor installed

Type Rank 1 DIMM per channel

(MT/s)

Maximum memory capacity

Maximum memory capacity is a function of DIMM capacity, number of installed DIMMs, memory type, and
number of installed processors.

Maximum memory capacity - Intel Xeon E5-2600 v3 processor installed

DIMM type DIMM rank Capacity (GB) Maximum capacity for

Maximum memory capacity - Intel Xeon E5-2600 v4 processor installed

DIMM type DIMM rank Capacity (GB) Maximum capacity for

one processor (GB)

Maximum capacity for two
processors (GB)

SmartMemory

SmartMemory authenticates and unlocks certain features available only on Qualified memory and verifies
whether installed memory has passed Hewlett Packard Enterprise qualification and test processes.

Hardware options installation 50

Qualified memory is performance-tuned for ProLiant and BladeSystem servers and provides future

A

1

B

2
3

C

4

4

D

3

enhanced support through Active Health and manageability software.

Memory subsystem architecture

The memory subsystem in this server is divided into channels. Each processor supports four channels,
and each channel supports one DIMM slot.

Channel Population order Slot number

1

2

DIMM slots are identified by number and by letter. Letters identify the population order. Slot numbers are
reported by ROM messages during boot and are used for error reporting. For the DIMM slot locations, see
"DIMM slot locations."

Single-, dual-, and quad-rank DIMMs

To understand and configure memory protection modes properly, an understanding of single-, dual-, and
quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.

A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the
memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one
rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module.
Only one rank is accessible at a time. The server memory control subsystem selects the proper rank
within the DIMM when writing to or reading from the DIMM.

Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For
example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16
GB, and a quad-rank DIMM would be 32 GB.

LRDIMMs are labeled as quad-rank DIMMs. There are four ranks of DRAM on the DIMM, but the
LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the
system. The LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster
operation. This allows higher memory operating speed compared to quad-rank RDIMMs.

Hardware options installation 51

DIMM identification

Capacity

8 GB
Rank

1R = Single-rank
Data width on DRAM

x4 = 4-bit

Memory generation

DDR4
Maximum memory speed

2133 MT/s

CAS latency

P=15

DIMM type

R = RDIMM (registered)

To determine DIMM characteristics, see the label attached to the DIMM and refer to the following
illustration and table.

Item Description Definition

1

2

3

4

5

6

7

16 GB
32 GB
64 GB

2R = Dual-rank
4R = Quad-rank

x8 = 8-bit

2400 MT/s

T=17

L = LRDIMM (load reduced)

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

Memory configurations

To optimize server availability, the server supports the following AMP modes:

• Advanced ECC—Provides up to 4-bit error correction. This mode is the default option for this server.

• Online spare memory—Provides protection against failing or degraded DIMMs. Certain memory is

• Mirrored memory—Provides maximum protection against failed DIMMs. Uncorrectable errors in one

Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the
requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced

reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM
that is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable
memory error (which would result in system downtime) to be removed from operation.

channel are corrected by the mirror channel.

Hardware options installation 52

ECC mode. For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9
Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

Advanced ECC memory configuration

Advanced ECC memory is the default memory protection mode for this server. Standard ECC can correct
single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using
Standard ECC, the error is signaled to the server and causes the server to halt.

Advanced ECC protects the server against some multi-bit memory errors. Advanced ECC can correct
both single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on
the DIMM.

Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain
memory errors that would otherwise be uncorrected and result in a server failure. Using HPE Advanced
Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a
higher probability of uncorrectable memory error.

Online Spare memory configuration

Online spare memory provides protection against degraded DIMMs by reducing the likelihood of
uncorrected memory errors. This protection is available without any operating system support.

Online spare memory protection dedicates one rank of each memory channel for use as spare memory.
The remaining ranks are available for OS and application use. If correctable memory errors occur at a rate
higher than a specific threshold on any of the non-spare ranks, the server automatically copies the
memory contents of the degraded rank to the online spare rank. The server then deactivates the failing
rank and automatically switches over to the online spare rank.

Mirrored memory configuration

Mirroring provides protection against uncorrected memory errors that would otherwise result in server
downtime. Mirroring is performed at the channel level to one memory channel pair that can be either:

• Channel 1 data being mirrored in channel 2

• Channel 3 data being mirrored in channel 4

If an uncorrectable error is detected in the active memory channel, data is retrieved from the mirror
channel. This channel becomes the new active channel, and the system disables the channel with the
failed DIMM.

General DIMM slot population guidelines

Observe the following guidelines for all AMP modes:

• Install DIMMs that are optimized for the installed processor ("Memory-processor compatibility

information" on page 49).

To identify the processor type installed in the server, use the BIOS/Platform Configuration (RBSU) of
the UEFI System Utilities ("Identifying the processor type" on page 54).

• Install DIMMs only if the corresponding processor is installed.

• Do not mix LRDIMMs and RDIMMs.

• White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D).

• When only one processor is installed, install DIMMs in sequential alphabetic order: A, B, C, D.

• When two processors are installed, install the DIMMs in sequential alphabetical order balanced

between the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, and so forth.

Hardware options installation 53

• When single-rank, dual-rank, and quad-rank DIMMs are populated for two DIMMs per channel,

always populate the higher number rank DIMM first (starting from the farthest slot). For example, first
quad-rank DIMM, then dual-rank DIMM, and then lastly single-rank DIMM.

• DIMMs should be populated starting farthest from the processor on each channel.

For more information about server memory, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/memory).

Advanced ECC population guidelines

For Advanced ECC mode configurations, observe the following guidelines:

• Observe the general DIMM slot population guidelines.

• DIMMs may be installed individually.

Online spare population guidelines

For Online Spare memory mode configurations, observe the following guidelines:

• Observe the general DIMM slot population guidelines.

• Each channel must have a valid online spare configuration.

• Each channel can have a different valid online spare configuration.

• Each populated channel must have a spare rank. A single dual-rank DIMM is not a valid

configuration.

Mirrored Memory population guidelines

For Mirrored Memory mode configurations, observe the following guidelines:

• Observe the general DIMM slot population guidelines.

• Install DIMMs in either channel 1 and channel 2, or channel 3 and channel 4. Installed DIMMs must

be identical in terms of size and organization.

• In multi-processor configurations, each processor must have a valid Mirrored Memory configuration.

Identifying the processor type

The processor type installed in the server is briefly displayed during POST. To view this information and
additional processor specifications, do the following:

1. Reboot the server.

The server restarts and the POST screen appears.

2. Press F9.

The System Utilities screen appears.

3. Select System Information | Processor Information.

The Processor Information screen shows detailed information about the processors installed in the
server.

4. Press Esc until the main menu is displayed.

5. Select Reboot the System to exit the utility and resume the boot process.

Installing a DIMM

1. Power down the server (on page 15).

Hardware options installation 54

2.

Remove all power:

a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Open the DIMM slot latches.

6. Install the DIMM.

7. Install the access panel (on page 19).

8. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

9. Power up the server (on page 15).

After installing the DIMMs, to configure memory protection mode, use RBSU.

Processor option

The server supports single and dual-processor operations.
Installing a second processor

If you are installing a second Intel Xeon E5-2600 v3 processor in the processor socket 2, follow the
procedure in this section.

Upgrading from an existing E5-2600 v3 processor to a E5-2600 v4 processor

This server only supports E5-2600 v4 processors with a TDP specification of 105 W or less. See the
Customer Advisory (c04849981)
(http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=c04849981) for the latest information.
Read this Customer Advisory in its entirety before selecting a processor upgrade option.

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

Hardware options installation 55

Processor installation cautions

To avoid damage to the processor and system board, only authorized personnel

To prevent possible server overheating, always populate each processor socket

The server supports single-processor and dual-processor operations.

CAUTION:
should attempt to replace or install the processor in this server.

CAUTION:

with a processor socket cover and a processor blank, or a processor and a heatsink.

CAUTION: To prevent possible server malfunction and damage to the equipment,
multiprocessor configurations must contain processors with the same part number.

IMPORTANT: If installing a processor with a faster speed, update the system ROM before
installing the processor.

IMPORTANT: Processor socket 1 must be populated at all times or the server does not
function.

For optimum performance, Hewlett Packard Enterprise recommends:

• Use DIMMs that match the speed of the processor installed in the server. Intel Xeon E5-2600 v4

processors are optimized to work with 2400 MHz DIMMs.

• In a multiprocessor configuration, balance the total capacity of the DIMMs across the processors.

Installing a processor

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the second processor blank.

Hardware options installation 56

Retain the blank for future use.

CAUTION: The pins on the processor socket are very fragile. Any damage to them may
require replacing the system board.

6. Open each of the processor locking levers in the order indicated in the following illustration, and then

open the processor retaining bracket.

Hardware options installation 57

7.

Do not press down on the processor. Pressing down on the processor may cause

and the system board. Press only in the area indicated on the

Remove the clear processor socket cover. Retain the processor socket cover for future use.

CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY
DAMAGED. To avoid damage to the system board, do not touch the processor or the

8. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by

processor socket contacts.

visually inspecting the processor installation guides on either side of the processor. THE PINS ON

THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.

9. Close the processor retaining bracket. When the processor is installed properly inside the processor

retaining bracket, the processor retaining bracket clears the flange on the front of the socket.

CAUTION:
damage to the processor socket
processor retaining bracket.

Hardware options installation 58

10.

Press and hold the processor retaining bracket in place, and then close each processor locking
lever. Press only in the area indicated on the processor retaining bracket.

11. Remove the thermal interface protective cover from the heatsink.

12. Install the heatsink:
a. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.

Hardware options installation 59

b.

Finish the installation by completely tightening the screws in the same sequence.

To determine which fan blanks need to be removed to install the additional fans, see "Fan population
guidelines."

1. Remove the air baffle (on page 19).

2. Remove the fan blanks.

3. Install the additional fans included in the processor option kit.

Hardware options installation 60

4.

Connect the fan cable to the system board.

5. Install the air baffle ("Remove the air baffle" on page 19, on page 20).

6. Install the access panel (on page 19).

7. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

8. Power up the server (on page 15).

FlexibleLOM option

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. If necessary, disconnect any internal cables connected to the system board.

Hardware options installation 61

6.

Remove the PCI riser cage.

Retain the cage and screws for future use.

7. Remove the blank from the FLexibleLOM slot of the riser cage.

8. Install the component:
a. Firmly seat the FlexibleLOM into the slot.

Hardware options installation 62

b.

Tighten the T-15 screw to secure the component.

9. Align the PCI riser board with the corresponding connector on the system board, and then press

down the riser cage.

10. Tighten the two screws to secure the assembly.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server

unless all PCI slots have either an expansion slot cover or an expansion board installed.

11. Install the access panel (on page 19).

12. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

13. Power up the server (on page 15).

Full-height half-length riser option

Hardware options installation 63

CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all PCI slots have either an expansion slot cover or an expansion board installed.

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the PCI blank.

Retain the blank and screws for future use.

6. Remove the slot cover from the riser cage.

Hardware options installation 64

7.

Install the expansion board.

8. Align the PCI riser board with the corresponding connector on the system board, and then press

down the riser cage.

9. Tighten the two screws to secure the cage.

10. Install the access panel (on page 19).

11. Install the server into the rack.

12. Power up the server (on page 15).

Expansion board options

The server has both full-height/half-length and low-profile expansion slots for controller option installation.

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

CAUTION: To prevent damage to the server or expansion boards, power down the server,
and disconnect all power cords before removing or installing the PCI riser cage.

Hardware options installation 65

unless all expansion slots have either an expansion slot cover or an expansion board installed.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the secondary PCI riser cage. ("Remove the PCI riser cage" on page 21)

6. Identify the expansion slot compatible with the new option, and then remove the cover opposite that

slot.

o Slot 1 (If a secondary PCI riser cage is installed, remove the secondary cage before removing the

primary riser blank.)

o Slot 2

Hardware options installation 66

o

Slot 3

7. Install the expansion board.

o Slot 1 (If a secondary PCI riser cage is installed, remove the secondary cage before installing the

expansion board into slot 1.)

o Slot 2

Hardware options installation 67

o

Slot 3

8. Align the PCI riser board with the corresponding connector on the system board, and then press

down the riser cage.

9. Tighten the two screws to secure the cage.

IMPORTANT: The server does not power up if the PCI riser cage is not seated properly.

10. Install the access panel (on page 19).

11. Install the server into the rack.

12. Power up the server (on page 15).

M.2 SSD enablement option

To install the component:

1. Power down the server (on page 15).

Hardware options installation 68

2.

Remove all power:

a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the PCI riser cage (on page 21).

6. Install the SSD module on the M.2 SSD enablement board:
a. Insert the SSD module into the SSD slot at a 45 degree angle, and then gently press it down

against the M.2 SSD Enablement board.

b. Secure the SSD module to the M.2 SSD enablement board with a screw.
c. Repeat the process if you are installing a second SSD module.

7. Install the M.2 SSD enablement board with SSD modules installed into the PCI riser cage, and then

connect the SATA cables to the enablement board.

The M.2 SSD enablement board can only be installed in slot 2 and 3.

The M.2 SSD enablement board must be installed with the separately purchased M.2 SSD SATA
right angle cable option. Do not use the vertical cables that come standard with the M.2 SSD
enablement option.

Hardware options installation 69

o

Slot 2

o Slot 3

8. Install the PCI riser cage (on page 23).

9. Connect the SATA cables to the SATA connectors on the system board.

For slot 2 and 3 cable routing, see "M.2 SSD cabling (on page 83)."

10. Install the access panel (on page 19).

11. Do one of the following:

o Slide the server into the rack.

o Install the server into the rack.

12. Power up the server (on page 15).

Dual 8Gb microSD Enterprise Midline USB device

This server supports the installation of the Dual 8Gb microSD Enterprise Midline USB device on the
server internal USB connector.

Hardware options installation 70

This USB storage device contains a dual-SD card module that supports up to two SD, SDHC, or SDXC
storage cards providing data redundancy through a mirrored RAID-1 configuration. This USB storage
device connects to an internal USB connector and is configured upon boot.

To locate the internal USB connector, see "System board components (on page 10)." For more
information, see the Dual 8Gb microSD EM USB storage device documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/support/8GBDualMicrosd_ug_en).

Redundant power supply option

The redundant power supply option consists of an RPS backplane assembly and two power input
modules. Install the RPS option to improve power efficiency and enable power redundancy. Power
redundancy requires the installation of two power input modules.

When the RPS backplane and a single power input module are installed in the server, you can install or

Power input module and RPS backplane characteristics

remove a second power input module without powering down the server.

• HPE 800 W/900 W Gold AC Power Input Module (744689-B21)

o This module is compatible with the AC RPS backplane (745813-B21).

o The module wattage rating changes depending on whether one or two power input modules are

installed in the server:

— One power input module installed (nonredundant): 900 W

— Two power input modules installed (redundant): 800 W

• HPE 900 W AC/240 V DC Gold Power Input Module (775595-B21)

o This module is compatible with the AC/240 V DC RPS backplane (814835-B21).

o The 240 V DC function of this module only applies to server installations based in China.

For more information about the power supply features, specifications, and compatibility, see the Hewlett
Packard Enterprise website (http://www.hpe.com/servers/powersupplies).

Installing the redundant power supply option

To install the component:

1. Power down the server (on page 15).

2. Access the product rear panel (on page 17).

Hardware options installation 71

3.

Release the power cord from the strain relief clip.

4. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

5. Remove the server from the rack (on page 18).

6. Place the server on a sturdy, level surface.

7. Remove the access panel (on page 18).

8. If installed, remove the secondary PCI riser cage ("Remove the PCI riser cage" on page 21).

9. Disconnect the non-hot-plug power supply cables.

Hardware options installation 72

10.

Remove the non-hot-plug power supply.

11. Install the RPS backplane assembly in the server.

Hardware options installation 73

12.

Connect the RPS backplane cables to the system board.

13. Install a hot-plug power input module in power supply bay 1. For the power supply bay locations, see

"Rear panel components."

14. If you intend to enable power redundancy in the server, install a second power input module in power

supply bay 2:

a. Remove the power supply blank.

Hardware options installation 74

b.

Avoid tight bend radii to prevent damaging the internal wires of a power cord or a

ough to cause a crease in the

Install a hot-plug power input module in power supply bay 2.

15. If removed, install the secondary PCI riser cage.

16. Install the access panel (on page 19).

17. Install the server into the rack.

18. Connect the power cords to the power supplies.

19. To prevent accidental power cord disconnection when sliding the server in and out of the rack,

secure the power cord in the strain relief strap attached to the power input module handle:

a. Unwrap the strain relief strap from the power input module handle.

CAUTION:

server cable. Never bend power cords and server cables tight en
sheathing.

b. Bend the plug end of the power cord in the position shown in the following image.

c. Secure the power cord with the strain relief strap.

20. Connect the power cords to the AC power source.

Hardware options installation 75

21.

CAUTION: Always observe the guidelines in this document. Failure to follow these

equipment,

remove the power cord to remove power from the server. The front panel Power On/Standby

Employ best practices to route and manage the power cords and other cables in the server rear
panel.

22. Power up the server (on page 15).

HP Trusted Platform Module option

This server supports both TPM 1.2 and TPM 2.0. However, once the TPM version 1.2 is installed on the
system board, it can no longer be upgraded to TPM version 2.0.

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

Use these instructions to install and enable a TPM on a supported server. This procedure includes three
sections:

1. Installing the Trusted Platform Module board (on page 76).

2. Retaining the recovery key/password (on page 78).

3. Enabling the Trusted Platform Module (on page 78).

Enabling the TPM requires accessing BIOS/Platform Configuration (RBSU) in UEFI System Utilities
("HPE UEFI System Utilities" on page 94).

TPM installation requires the use of drive encryption technology, such as the Microsoft Windows
BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website
(http://www.microsoft.com).

guidelines can cause hardware damage or halt data access.

When installing or replacing a TPM, observe the following guidelines:

• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system

board.

• When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable

the TPM or the encryption technology. For security reasons, only the customer can enable these
features.

• When returning a system board for service replacement, do not remove the TPM from the system

board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system
board.

• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM

security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should
consider the system compromised and take appropriate measures to ensure the integrity of the
system data.

• When using BitLocker, always retain the recovery key/password. The recovery key/password is

required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

• Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For

operating instructions, see the encryption technology feature documentation provided by the

Installing the Trusted Platform Module board

operating system.

WARNING: To reduce the risk of personal injury, electric shock, or damage to the

button does not completely shut off system power. Portions of the power supply and some
internal circuitry remain active until AC power is removed.

Hardware options installation 76

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the

TPM, administrators should consider the system compromised and take appropriate measures

internal system components to cool before touching them.

To install the component:

1. Power down the server (on page 15).

2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 15).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 18).

5. Remove the PCI riser cage (on page 21).

6. If an expansion board is installed in slot 3, remove the board before installing the TPM.

CAUTION: Any attempt to remove an installed TPM from the system board breaks or

disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed

to ensure the integrity of the system data.

7. Install the TPM board. Press down on the connector to seat the board ("System board components"

on page 10).

Hardware options installation 77

8.

Install the TPM security rivet by pressing the rivet firmly into the system board.

9. Install the PCI riser cage (on page 23).

10. Install the access panel (on page 19).

11. Install the server into the rack.

12. Power up the server (on page 15).

Retaining the recovery key/password

The recovery key/password is generated during BitLocker setup, and can be saved and printed after
BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery
key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of
system integrity.

To help ensure maximum security, observe the following guidelines when retaining the recovery
key/password:

• Always store the recovery key/password in multiple locations.

• Always store copies of the recovery key/password away from the server.

• Do not save the recovery key/password on the encrypted hard drive.

Enabling the Trusted Platform Module

1. During the server startup sequence, press the F9 key to access System Utilities.

2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration

(RBSU) > Server Security.

3. Select Trusted Platform Module Options and press the Enter key.

4. Select Enabled to enable the TPM and BIOS secure startup. The TPM is fully functional in this

mode.

5. Press the F10 key to save your selection.

6. When prompted to save the change in System Utilities, press the Y key.

7. Press the ESC key to exit System Utilities. Then, press the Enter key when prompted to reboot the

server.

The server then reboots a second time without user input. During this reboot, the TPM setting becomes
effective.

Hardware options installation 78

You can now enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured

When a TPM is installed and enabled on the server, data access is locked if you

boot.

CAUTION:
fail to follow the proper procedures for updating the system or option firmware, replacing the
system board, replacing a hard drive, or modifying OS application TPM settings.

For more information on firmware updates and hardware procedures, see the HP Trusted Platform
Module Best Practices White Paper on the Hewlett Packard Enterprise Support Center website
(http://www.hpe.com/support/hpesc).

For more information on adjusting TPM usage in BitLocker, see the Microsoft website
(http://technet.microsoft.com/en-us/library/cc732774.aspx).

Hardware options installation 79

Cabling

CAUTION: When routing cables, always be sure that the cables are not in a position where

1

Drive power cable

2

Mini-SAS cable

Cabling overview

This section provides guidelines that help you make informed decisions about cabling the server and
hardware options to optimize performance.

For information on cabling peripheral components, refer to the white paper on high-density deployment at
the Hewlett Packard Enterprise website (http://www.hpe.com/info/servers).

they can be pinched or crimped.

Storage cabling

Depending on the controller option installed, the actual storage controller connectors might look different
from what is shown in this section.

Four-bay LFF non-hot-plug drive cabling

• Four-bay LFF non-hot-plug drive backplane connected to the system board

Item Description

Cabling 80

• Four-bay LFF non-hot-plug drive backplane connected to the H240 Host Bus Adapter

1

Drive power cable

2

Mini-SAS cable

Item

Description

1

Drive power cable

2

Mini-SAS cable

Item Description

Four-bay LFF hot-plug drive cabling

• Four-bay LFF drive backplane connected to the system board

Cabling 81

• Four-bay LFF drive backplane connected to a P440 controller in the low-profile expansion slot 1

1

Drive power cable

2

Mini-SAS cable

1

Drive power cable

2

Mini-SAS cable

Item Description

• Four-bay LFF drive backplane connected to a H240 adapter in the low-profile expansion slot 1

Item Description

Cabling 82

M.2 SSD cabling

• Slot 2 cable routing (2 ports supported when slot 1 is unoccupied)

• Slot 2 cable routing (1 port supported when slot 1 is occupied)

Cabling 83

• Slot 3 cable routing (2 ports supported when slot 1 is unoccupied)

• Slot 3 cable routing (1 port supported when slot 1 is occupied)

Cabling 84

• Slot 2 cable routing with FlexibleLOM riser (2 ports supported when slot 1 is unoccupied)

• Slot 2 cable routing with FlexibleLOM riser (1 port supported when slot 1 is occupied)

FBWC cabling

The FBWC solution is a separately purchased option. This server only supports FBWC module
installation when a Smart Array P-Series controller is installed.

Depending on the controller option installed, the actual storage controller connectors might look different
from what is shown in this section.

Cabling 85

• FBWC module slot 1 cabling

• FBWC module slot 2 cabling

Cabling 86

• FBWC module slot 3 cabling

Smart Storage battery cabling

Cabling 87

Power supply cabling

Item

Description

1

16-pin power supply sideband signal cable

2

24-pin power supply cable

1

16-pin power supply sideband signal cable

2

24-pin power supply cable

3

Reserved

• HPE 550 W non-hot-plug power supply cabling

• HPE Redundant Power Supply cabling

Item Description

Cabling 88

Optical drive cabling

1

Optical drive cable
2

Drive power cable

Item

Description

1

Front I/O cable

2

USB 2.0 connector cable

3

Ambient temperature sensor cable

Item Description

Front I/O cabling

Cabling 89

Software and configuration utilities

Online and Offline

Online and Offline
RESTful API support for iLO (on page 92)

Online and Offline

Integrated Management Log (on page 92)

Online and Offline

Intelligent Provisioning (on page 92)

Offline

HPE Insight Diagnostics (on page 93)

Online and Offline

Erase Utility (on page 93)

Offline

Online
Service Pack for ProLiant (on page 94)

Online and Offline

HP Smart Update Manager (on page 94)

Online and Offline

HPE UEFI System Utilities (on page 94)

Offline

HPE Smart Storage Administrator (on page 97)

Online and Offline

Offline

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or
in both modes.

Software or configuration utility Server mode

HPE iLO (on page 90)

Active Health System (on page 91)

Scripting Toolkit for Windows and Linux (on page 94)

FWUPDATE utility (on page 99)

Product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

HPE iLO

The iLO 4 subsystem is a standard component of ProLiant servers that simplifies initial server setup,
server health monitoring, power and thermal optimization, and remote server administration. The iLO 4
subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.
This design makes iLO 4 independent of the host server and its operating system.

iLO 4 enables and manages the Active Health System (on page 91) and also features Agentless
Management. All key internal subsystems are monitored by iLO 4. If enabled, SNMP alerts are sent
directly by iLO 4 regardless of the host operating system or even if no host operating system is installed.

Using iLO 4, you can do the following:

• Access a high-performance and secure Integrated Remote Console to the server from anywhere in

the world if you have a network connection to the server.

• Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators.

• Remotely mount high-performance Virtual Media devices to the server.

• Securely and remotely control the power state of the managed server.

Software and configuration utilities 90

• Implement true Agentless Management with SNMP alerts from iLO, regardless of the state of the

host server.

• Download the Active Health System log.

• Register for HPE remote support.

• Use iLO Federation to manage multiple servers from one system running the iLO web interface.

• Use Virtual Power and Virtual Media from the GUI, the CLI, or the iLO scripting toolkit for many tasks,

including the automation of deployment and provisioning.

• Control iLO 4 by using a remote management tool.

For more information about iLO 4 features, see the iLO 4 documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/ilo/docs).

The iLO 4 hardware and firmware features and functionality, such as NAND size and embedded user
partition, vary depending on the server model. For a complete list of supported features and functionality,
see the iLO 4 QuickSpecs on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/Quickspecs-iLO).

Active Health System

The HPE Active Health System provides the following features:

• Combined diagnostics tools/scanners

• Always on, continuous monitoring for increased stability and shorter downtimes

• Rich configuration history

• Health and service alerts

• Easy export and upload to Service and Support

The Active Health System monitors and records changes in the server hardware and system
configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution if
server failures occur.

The Active Health System collects the following types of data:

• Server model

• Serial number

• Processor model and speed

• Storage capacity and speed

• Memory capacity and speed

• Firmware/BIOS

Active Health System does not collect information about Active Health System users' operations,
finances, customers, employees, partners, or data center, such as IP addresses, host names, user
names, and passwords. Active Health System does not parse or change operating system data from
third-party error event log activities, such as content created or passed through by the operating system.

The data that is collected is managed according to the Hewlett Packard Enterprise Data Privacy policy.
For more information see the Hewlett Packard Enterprise website (http://www.hpe.com/info/privacy).

The Active Health System, in conjunction with the system monitoring provided by Agentless Management
or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system
status, and service alerts for various server components.

The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett
Packard Enterprise website (http://www.hpe.com/servers/spp/download). The Active Health System

Software and configuration utilities 91

log can be downloaded manually from iLO 4 or HPE Intelligent Provisioning and sent to Hewlett Packard
Enterprise.

For more information, see the following documents:

• iLO User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo/docs)

• Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website

(http://www.hpe.com/info/intelligentprovisioning/docs)

RESTful API support for iLO

HPE iLO 4 firmware version 2.00 and later includes the RESTful API. The RESTful API is a management
interface that server management tools can use to perform configuration, inventory, and monitoring of the
ProLiant server via iLO. The RESTful API uses basic HTTPS operations (GET, PUT, POST, DELETE,
and PATCH) to submit or return JSON-formatted data with iLO web server.

HPE iLO 4 2.30 and later is Redfish 1.0-conformant while remaining backward compatible with the
existing RESTful API.

HPE iLO 4 supports the RESTful API with ProLiant Gen8 and later servers. For more information about
the RESTful API, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/restfulinterface/docs).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

• From within HPE SIM

• From within UEFI System Utilities ("HPE UEFI System Utilities" on page 94)

• From within the Embedded UEFI shell (on page 96)

• From within operating system-specific IML viewers:

o For Windows: IML Viewer

o For Linux: IML Viewer Application

• From within the iLO web interface

• From within Insight Diagnostics ("HPE Insight Diagnostics" on page 93)

Intelligent Provisioning

Intelligent Provisioning is a single-server deployment tool embedded in ProLiant Gen8 and later servers
that simplifies ProLiant server setup, providing a reliable and consistent way to deploy ProLiant server
configurations:

• Intelligent Provisioning assists with the OS installation process by preparing the system for installing

"off-the-shelf" and Hewlett Packard Enterprise branded versions of operating system software and
integrating optimized ProLiant server support software.

• Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.

• Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux,

and VMware operating systems. For specific OS support, see the Intelligent Provisioning Release
Notes on the Hewlett Packard Enterprise website

(http://www.hpe.com/info/intelligentprovisioning/docs).

Software and configuration utilities 92

For more information about Intelligent Provisioning software, see the Hewlett Packard Enterprise website

ncluding array

setup and disk partitioning, and erases all connected hard drives completely. Before using this

(http://www.hpe.com/servers/intelligentprovisioning). For Intelligent Provisioning recovery media
downloads, see the Resources tab on the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/intelligentprovisioning). For consolidated drive and firmware update
packages, see the Smart Update: Server Firmware and Driver Updates page on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/SmartUpdate).

HPE Insight Diagnostics

The Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server installations, troubleshoot problems, and perform repair validation.

The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the
OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 92).

The Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.

For more information or to download the utility, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/InsightDiagnostics). The Insight Diagnostics Online Edition is also available
in the SPP ("Service Pack for ProLiant" on page 94).

HPE Insight Diagnostics survey functionality

HPE Insight Diagnostics (on page 93) provides survey functionality that gathers critical hardware and
software information on ProLiant servers.

This functionality supports operating systems that are supported by the server. For operating systems
supported by the server, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/supportos).

If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.

Survey functionality is installed with every Intelligent Provisioning-assisted Insight Diagnostics

Erase Utility

installation, or it can be installed through the SPP ("Service Pack for ProLiant" on page 94).

CAUTION: Perform a backup before running the Erase Utility. The utility sets the system to
its original factory state, deletes the current hardware configuration information, i

utility, see the instructions in the Intelligent Provisioning User Guide.

Use the Erase Utility to erase drives and Active Health System logs, and to reset RBSU settings. Run the
Erase Utility if you must erase the system for the following reasons:

• You want to install a new operating system on a server with an existing operating system.

• You encounter an error when completing the steps of a factory-installed operating system

installation.

To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home
screen, and then select Erase.

For more information about the Erase Utility, see the Intelligent Provisioning user guide on the Hewlett
Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs).

Software and configuration utilities 93

Scripting Toolkit for Windows and Linux

The STK for Windows and Linux is a server deployment product that delivers an unattended automated
installation for high-volume server deployments. The STK is designed to support ProLiant servers. The
toolkit includes a modular set of utilities and important documentation that describes how to apply these
tools to build an automated server deployment process.

The STK provides a flexible way to create standard server configuration scripts. These scripts are used to
automate many of the manual steps in the server configuration process. This automated server
configuration process cuts time from each deployment, making it possible to scale rapid, high-volume
server deployments.

For more information or to download the STK, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/proliant/stk).

Service Pack for ProLiant

The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single
package with major server releases. This solution uses HP SUM as the deployment tool and is tested on
all supported ProLiant servers including ProLiant Gen8 and later servers.

SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode
where the server is booted to an operating system included on the ISO file so that the server can be
updated automatically with no user interaction or updated in interactive mode.

For more information or to download SPP, see one of the following pages on the Hewlett Packard
Enterprise website:

• Service Pack for ProLiant download page (http://www.hpe.com/servers/spp/download)

• Smart Update: Server Firmware and Driver Updates page

(http://www.hpe.com/info/SmartUpdate)

HP Smart Update Manager

HP SUM is a product used to install and update firmware, drivers, and systems software on ProLiant
servers. The HP SUM provides a GUI and a command-line scriptable interface for deployment of systems
software for single or one-to-many ProLiant servers and network-based targets, such as iLOs, OAs, and
VC Ethernet and Fibre Channel modules.

For more information about HP SUM, see the product page on the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/hpsum).

To download HP SUM, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/hpsum/download).

To access the HP Smart Update Manager User Guide, see the HP SUM Information Library
(http://www.hpe.com/info/hpsum/documentation).

HPE UEFI System Utilities

The UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to
perform a wide range of configuration activities, including:

• Configuring system devices and installed options

• Enabling and disabling system features

• Displaying system information

• Selecting the primary boot controller

Software and configuration utilities 94

• Configuring memory options

Action

Key

Access System Utilities

F9 during server POST

Navigate menus

Up and Down arrows

Select items

Enter

Save selections

F10

option*

F1

the system may not boot the OS installation if the defaults are restored. To avoid this issue, use

• Selecting a language

• Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent

Provisioning

For more information on the UEFI System Utilities, see the HPE UEFI System Utilities User Guide for HPE
ProLiant Gen9 Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).

Scan the QR code located at the bottom of the screen to access mobile-ready online help for the UEFI
System Utilities and UEFI Shell. For on-screen help, press F1.

Using UEFI System Utilities

To use the UEFI System Utilities, use the following keys.

Access Help for a highlighted configuration

*Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.

Default configuration settings are applied to the server at one of the following times:

• Upon the first system power-up

• After defaults have been restored

Default configuration settings are sufficient for typical server operations; however, you can modify
configuration settings as needed. The system prompts you for access to the UEFI System Utilities each
time the system is powered up.

Flexible boot control

This feature enables you to do the following:

• Add Boot Options

o Browse all FAT16 and FAT32 file systems.

o Select an X64 UEFI application with an .EFI extension to add as a new UEFI boot option, such as

an OS boot loader or other UEFI application.

The new boot option is appended to the boot order list. When you select a file, you are prompted
to enter the boot option description (which is then displayed in the Boot menu), as well as any
optional data to be passed to an .EFI application.

• Boot to System Utilities

After pre-POST, the boot options screen appears. During this time, you can access the UEFI System
Utilities by pressing the F9 key.

• Choose between supported modes: Legacy BIOS Boot Mode or UEFI Boot Mode

IMPORTANT: If the default boot mode settings are different than the user defined settings,

the User Defined Defaults feature in UEFI System Utilities to override the factory default
settings.

Software and configuration utilities 95

For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on
the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).

Restoring and customizing configuration settings

You can reset all configuration settings to the factory default settings, or you can restore system default
configuration settings, which are used instead of the factory default settings.

You can also configure default settings as necessary, and then save the configuration as the custom
default configuration. When the system loads the default settings, it uses the custom default settings
instead of the factory defaults.

Secure Boot configuration

Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise
implementation of UEFI is based. Secure Boot is completely implemented in the BIOS and does not
require special hardware. It ensures that each component launched during the boot process is digitally
signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
Secure Boot validates the software identity of the following components in the boot process:

• UEFI drivers loaded from PCIe cards

• UEFI drivers loaded from mass storage devices

• Pre-boot UEFI shell applications

• OS UEFI boot loaders

Once enabled, only firmware components and operating systems with boot loaders that have an
appropriate digital signature can execute during the boot process. Only operating systems that support
Secure Boot and have an EFI boot loader signed with one of the authorized keys can boot when Secure
Boot is enabled. For more information about supported operating systems, see the HPE UEFI System
Utilities and Shell Release Notes for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/uefi/docs).

A physically present user can customize the certificates embedded in the UEFI BIOS by adding/removing
their own certificates.

When Secure Boot is enabled, the System Maintenance Switch does not restore all manufacturing
defaults when set to the ON position. For security reasons, the following are not restored to defaults when
the System Maintenance Switch is in the ON position:

• Secure Boot is not disabled and remains enabled.

• The Boot Mode remains in UEFI Boot Mode even if the default boot mode is Legacy Boot Mode.

• The Secure Boot Database is not restored to its default state.

• iSCSI Software Initiator configuration settings are not restored to defaults.

Embedded UEFI shell

The system BIOS in all ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI
Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file
manipulation, and system information. These features enhance the capabilities of the UEFI System
Utilities.

For more information, see the following documents:

• HPE UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise

website (http://www.hpe.com/info/uefi/docs)

• UEFI Shell Specification on the UEFI website (http://www.uefi.org/specifications)

Software and configuration utilities 96

Embedded Diagnostics option

The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM.
The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware, including
processors, memory, drives, and other server components.

For more information on the Embedded Diagnostics option, see the HPE UEFI System Utilities User
Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).

RESTful API support for UEFI

The ProLiant Gen9 servers include support for a UEFI compliant System BIOS, along with UEFI System
Utilities and Embedded UEFI Shell pre-boot environments. ProLiant Gen9 servers also support
configuring the UEFI BIOS settings using the RESTful API, a management interface that server
management tools can use to perform configuration, inventory, and monitoring of a ProLiant server. The
RESTful API uses basic HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to submit or return
JSON-formatted data with iLO web server.

For more information about the RESTful API and the RESTful Interface Tool, see the Hewlett Packard
Enterprise website (http://www.hpe.com/info/restfulinterface/docs).

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

1. During the server startup sequence, press the F9 key to access UEFI System Utilities.

2. Select the System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options

> Advanced System ROM Options > Serial Number, and then press the Enter key.

3. Enter the serial number and press the Enter key. The following message appears:

The serial number should only be modified by qualified service personnel.
This value should always match the serial number located on the chassis.

4. Press the Enter key to clear the warning.

5. Enter the serial number and press the Enter key.

6. Select Product ID. The following warning appears:

Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.

7. Enter the product ID and press the Enter key.

8. Press the F10 key to confirm exiting System Utilities. The server automatically reboots.

Utilities and features

HPE Smart Storage Administrator

The HPE SSA is a configuration and management tool for HPE Smart Array controllers. Starting with HPE
ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration
features.

The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA
Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are
available in only one format.

Some HPE SSA features include the following:

Software and configuration utilities 97

• Supports online array capacity expansion, logical drive extension, assignment of online spares, and

RAID or stripe size migration

• Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab

• For supported controllers, provides access to additional features.

For more information about HPE SSA, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/ssa).

Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs,
such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System
Management driver, also known as the Health Driver, is loaded. When the operating system is functioning
properly, the system periodically resets the timer. However, when the operating system fails, the timer
expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang. You
can disable ASR from the System Management Homepage or through UEFI System Utilities.

USB support

Hewlett Packard Enterprise provides both standard USB 2.0 support and legacy USB 2.0 support.
Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads,
Hewlett Packard Enterprise provides support for USB devices through legacy USB support, which is
enabled by default in the system ROM.

Legacy USB support provides USB functionality in environments where USB support is not available
normally. Specifically, Hewlett Packard Enterprise provides legacy USB functionality for the following:

• POST (system boot)

• UEFI System Utilities

• Pre-boot UEFI shell

• DOS

• Operating environments which do not provide native USB support

External USB functionality

Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.

For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server
has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the
ROM contains the current ROM program version, while the other side of the ROM contains a backup
version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Software and configuration utilities 98

Safety and security benefits

When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the
current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM
becomes corrupted for any reason. This feature protects the existing ROM version, even if you
experience a power failure while flashing the ROM.

Keeping the system current

Access to Hewlett Packard Enterprise Support Materials

Access to some updates for ProLiant Servers may require product entitlement when accessed through
the Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends
that you have an HP Passport set up with relevant entitlements. For more information, see the Hewlett

Updating firmware or System ROM

Packard Enterprise website (http://www.hpe.com/support/AccessToSupportMaterials).

Multiple methods exist to update the firmware or System ROM:

• Service Pack for ProLiant (on page 94)

• FWUPDATE utility (on page 99)

• FWUpdate command from within the Embedded UEFI shell (on page 100)

• Firmware Update application in UEFI System Utilities ("Firmware Update application in the UEFI

System Utilities" on page 100)

• Online Flash components (on page 100)

Product entitlement is required to perform updates. For more information, see "Accessing updates
("Access to Hewlett Packard Enterprise Support Materials" on page 99)."

FWUPDATE utility

The FWUPDATE utility enables you to upgrade the system firmware (BIOS).

To use the utility to upgrade the firmware:

1. Download the FWUPDATE flash component from the Hewlett Packard Enterprise Support Center

website (http://www.hpe.com/support/hpesc).

2. Save the FWUPDATE flash components to a USB key.

3. Set the boot order so the USB key will boot first using one of the following options:

o Configure the boot order so the USB key is the first bootable device.
o Press F11 (Boot Menu) when prompted during system boot to access the One-Time Boot

Menu. This menu allows you to select the boot device for a specific boot and does not modify the
boot order configuration settings.

4. Insert the USB key into an available USB port.

5. Boot the system.

The FWUPDATE utility checks the system and provides a choice (if more than one exists) of
available firmware revisions.

To download the flash components, see the Hewlett Packard Enterprise Support Center website
(http://www.hpe.com/support/hpesc).

Software and configuration utilities 99

For more information about the One-Time Boot Menu, see the HPE UEFI System Utilities User Guide for
HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).

FWUpdate command from within the Embedded UEFI Shell

For systems configured in either boot mode, update the firmware:

1. Access the System ROM Flash Binary component for your server from the Hewlett Packard

Enterprise Support Center website (http://www.hpe.com/support/hpesc). When searching for the
component, always select OS Independent to locate the binary file.

2. Copy the binary file to a USB media or iLO virtual media.

3. Attach the media to the server.

4. Boot to Embedded Shell.

5. To obtain the assigned file system volume for the USB key, enter Map –r . For more information

about accessing a file system from the shell, see the HPE UEFI Shell User Guide for HPE ProLiant
Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).

6. Change to the file system that contains the System ROM Flash Binary component for your server.

Enter one of the fsx file systems available, such as fs0 or fs1, and press Enter.

7. Use the cd command to change from the current directory to the directory that contains the binary

file.

8. Enter fwupdate –d BIOS -f <filename> to flash the system ROM.

For help on the FWUPDATE command, enter the command:

help fwupdate -b

9. Reboot the server. A reboot is required after the firmware update for the updates to take effect and

for hardware stability to be maintained.

For more information about the commands used in this procedure, see the HPE UEFI Shell User Guide
for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).

Firmware Update application in the UEFI System Utilities

For systems configured in either boot mode, update the firmware:

1. Access the System ROM Flash Binary component for your server from the Hewlett Packard

Enterprise Support Center website (http://www.hpe.com/support/hpesc). When searching for the
component, always select OS Independent to find the component.

2. Copy the binary file to a USB media or iLO virtual media.

3. Attach the media to the server.

4. During POST, press F9 to enter System Utilities.

5. Select Embedded Applications → Firmware Update → System ROM → Select Firmware File.

6. Select the device containing the flash file.

7. Select the flash file. This step may take a few moments to complete.

8. Select Start firmware update and allow the process to complete.

9. Reboot the server. A reboot is required after the firmware update for the updates to take effect and

for hardware stability to be maintained.

Online Flash components

This component provides updated system firmware that can be installed directly on supported operating
systems. Additionally, when used in conjunction with the HP SUM ("HP Smart Update Manager" on page

94), this Smart Component allows the user to update firmware on remote servers from a central location.

Software and configuration utilities 100