The information contained herein is subject to change without notice. The only warranties for HP products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium,
and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States
and other countries. UNIX is a registered trademark of The Open Group. Linux is a U.S. registered trademark of
Linus Torvalds.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
January 2004 (Fifth Edition)
Part Number 230828-005
Front Bezel ........................................................................................................................................2-43
Power Button/LED assembly ............................................................................................................2-45
Processor Air Baffle ..........................................................................................................................2-46
Processor Power Modules .................................................................................................................2-47
Front Panel ..........................................................................................................................................4-7
4-4 Memory board connectors and DIMM banks......................................................................................4-5
4-5 Front panel LEDs ................................................................................................................................4-7
4-4 Memory Board Connectors and DIMM Banks................................................................................... 4-5
4-5 Front Panel LEDs................................................................................................................................ 4-7
6-1 System Unit Specifications..................................................................................................................6-1
viii HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
This maintenance and service guide can be used for reference when servicing the HP
ProLiant DL580 Generation 2 server.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, only authorized service technicians should attempt to repair this
equipment. Improper repairs can create conditions that are hazardous.
Audience Assumptions
This guide is for service technicians. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazard in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.
Technician Notes
WARNING: Only authorized technicians trained by HP should attempt to repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module-level repair. Because of the complexity of the individual boards
and subassemblies, no one should attempt to make repairs at the component level or
to make modifications to any printed wiring board. Improper repairs can create a safety
hazard.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, do not exceed the level of repairs specified in these procedures.
Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or to make modifications to any printed wiring
board. Improper repairs can create conditions that are hazardous.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Disconnect power from the system by unplugging all power cords from the power
supplies.
• Do not disable the power cord grounding plug. The grounding plug is an important
safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of
clearance at the front and back of the server.
About This Guide
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ix
About This Guide
CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper
operation, plug the AC power cord into a properly grounded AC outlet only.
NOTE: Any indications of component replacement or printed wiring board modifications may void any
warranty.
Where to Go for Additional Help
In addition to this guide, the following information sources are available:
• User documentation
• Service Quick Reference Guide
• Service training guides
• Service advisories and bulletins
• QuickFind information services
• Insight Manager software
• HP Servers Troubleshooting Guide
Integrated Management Log
The server includes an integrated, nonvolatile management log that contains fault and
management information. The contents of the Integrated Management Log (IML) can be
viewed with Insight Manager.
Telephone Numbers
For the name of the nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
For HP technical support:
• In the United States and Canada, call 1-800-652-6672.
• Outside the United States and Canada, refer to
www.hp.com
x HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
1
Illustrated Parts Catalog
This chapter provides the illustrated parts breakdown and spare parts lists for the HP ProLiant
DL580 Generation 2 server. Refer to Tables 1-1, 1-2, and 1-3 for the names of referenced
spare parts.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1-1
Illustrated Parts Catalog
Mechanical Components Exploded View
Figure 1-1: Mechanical components exploded view
1-2 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Mechanical Components Spare Parts List
Table 1-1: Mechanical Components Spare Parts List
Item Description Spare Part Number
Illustrated Parts Catalog
1 Access panels
a) Rear
b) Front
2 Front bezel 243669-001
3 SCSI hard drive blank 122759-001
4 Power supply blank 267133-001
5 Power supply, 800 W, hot-plug 192201-001
6 Cable management arm* 295792-001
7 Power cord retainer kit* 313825-001
* Not shown.
240241-001
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1-3
Illustrated Parts Catalog
System Components Exploded View
Figure 1-2: System components exploded view
1-4 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
System Components Spare Parts List
Table 1-2: System Components Spare Parts List
Item Description Spare Part Number
Illustrated Parts Catalog
Media Storage Devices
1 Diskette drive, 12.7 mm, multibay 267132-001
2 CD-ROM drive, 24X, multibay 228508-001
Fans
3 Fan assembly, hot-plug, 120 × 38 mm 240243-001
4 Fan assembly, hot-plug, 120 × 25 mm 240244-001
Boards
5 Memory board 231126-001
6 SCSI backplane 231128-001
7 Diagnostic display board and lightpipe 249105-001
27 Battery-Backed Write Cache Module, 4.8 V 260740-001
28 18.2-GB SCSI hard drive, hot-plug 10 K RPM 152190-001
28a 18.2-GB SCSI hard drive, universal, hot-plug, 15 K
28b 18.2-GB SCSI hard drive, U320, hot-plug, 15K 289240-001
28c 36.4-GB SCSI hard drive, hot-plug, 10 K RPM* 177986-001
28d 36.4-GB WUS, 1-inch hot-plug,15 K RPM* 233350-001
28e 36.4-GB SCSI Hard drive, U320, hot-plug, 10K 289041-001
28f 36.4-GB SCSI Hard drive, U320, hot-plug, 15K 289241-001
28g 72.8-GB WUS, 1-inch hot-plug, 10 K RPM* 233345-001
28h 72.8-GB SCSI hard drive, U320, hot-plug, 10K 289042-001
28i 72.8-GB SCSI hard drive, U320, hot-plug, 15K 289243-001
28j 146.8-GB SCSI hard drive, U320, hot-plug, 10K 289044-001
31 8X DVD-ROM drive* 268795-001
a) Processor air baffle
b) PCI Expansion board basket
Options
RPM*
243672-001
189395-001
continued
1-6HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Illustrated Parts Catalog
Table 1-2: System Components Spare Parts List continued
Item Description Spare Part Number
Memory
32 256-MB DIMM (DDR SDRAM) 249674-001
33 512-MB DIMM (DDR SDRAM) 249675-001
34 1-GB DIMM (DDR SDRAM) 249676-001
35 2-GB DIMM (DDR SDRAM) 265791-001
* Not shown
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1-7
Removal and Replacement Procedures
This chapter provides subassembly/module-level removal and replacement procedures for
ProLiant DL580 Generation 2 servers. After completing all necessary removal and
replacement procedures, run the Diagnostics Utility to be sure that all components operate
properly.
You need the following items for some procedures:
Torx T-15 tool
•
Flathead screwdriver
•
Diagnostics Utility on the HP SmartStart CD
•
Safety Considerations
Before performing service procedures, review the following safety information.
2
Electrostatic Discharge
A discharge of static electricity can damage static-sensitive devices or micro-circuitry. Proper
packaging and grounding techniques are necessary precautions to prevent damage. To
prevent electrostatic damage:
•
Transport products in static-safe containers such as conductive tubes, bags, or boxes.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
stations.
•
Cover workstations with approved static-dissipating material. Use a wrist strap connected
to the work surface and properly grounded (earthed) tools and equipment.
•
Keep work area free of nonconductive materials such as ordinary plastic assembly aids
and foam packing.
•
Be sure that you are properly grounded (earthed) when touching a static-sensitive
component or assembly.
•
Avoid touching pins, leads, or circuitry.
•
Use nonconductive field service tools.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-1
Removal and Replacement Procedures
Symbols on Equipment
These symbols may be located on equipment in areas where hazardous conditions may exist.
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for
manual material handling.
Any surface or area of the equipment marked with these symbols indicates the
presence of a hot surface or a hot component.
WARNING: To reduce the risk of injury from a hot component, allow the surface
to cool before touching it.
Any surface or area of the equipment marked with these symbols indicates the
presence of electric shock hazards. The enclosed area contains no operator
serviceable parts.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network interface
connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,
do not plug telephone or telecommunications connectors into this receptacle.
Rack Warnings and Cautions
WARNING: To reduce the risk of personal injury or damage to the equipment,
adequately stabilize the rack before extending a component outside the rack. Extend
only one component at a time. A rack may become unstable if more than one
component is extended.
WARNING: To reduce the risk of personal injury or damage to the equipment:
• Extend the leveling jacks to the floor.
• Rest the full weight of the rack on the leveling jacks.
• Attach the stabilizers to the rack if it is a single rack installation.
• Couple the racks together in multiple rack installations.
WARNING: When installing the server in a telco rack, adequately secure the rack frame
to the building structure at the top and bottom.
WARNING: To reduce the risk of personal injury or damage to the equipment, use two
or more people to safely unload the rack from the pallet. An empty 42U rack weighs
115 kg (253 lb), is over 2.1 m (7 ft) tall, and may become unstable when moved on its
casters. Handle the rack from both sides as it rolls down the ramp from the pallet. Do
not stand in front of the rack.
2-2 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
CAUTION: Always begin by mounting the heaviest item on the bottom of the rack. Continue
to populate the rack from the bottom to the top.
Server Warnings and Cautions
WARNING: Do not exceed the level of repair specified in the procedures in the product
documentation. All troubleshooting and repair procedures are detailed to allow only
subassembly or module-level repair. Because of the complexity of the individual
boards and subassemblies, do not attempt to make repairs at the component level or to
make modifications to any printed wiring board. Improper repairs can create a safety
hazard.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the hot-plug
drives and the internal system components to cool before touching.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the AC power cord grounding plug. The grounding plug is an
important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
Removal and Replacement Procedures
• Unplug the power cord from each power supply to disconnect power to the
equipment.
WARNING: The installation of internal options and routine maintenance and service of
this product should be performed by individuals who are knowledgeable about the
procedures, precautions, and hazards associated with equipment containing
hazardous energy levels.
WARNING: Do not use conductive tools that could bridge live parts. Remove all
watches, rings, or loose jewelry when working in hot-plug areas of an energized server.
WARNING: Do not replace non-hot-plug components while power is applied to the
product. First, shut down the product and disconnect all AC power cords.
WARNING: Be sure that the AC power supply branch circuit that provides power to the
rack is not overloaded. Maintaining a low electrical current draw reduces the risk of
personal injury, fire, or damage to the equipment. The total rack load should not
exceed 80 percent of the branch circuit rating. Consult the electrical authority having
jurisdiction over your facility for wiring and installation requirements.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply (UPS). This device protects the hardware from
damage caused by power surges and voltage spikes and keeps the system in operation
during a power failure.
CAUTION: Do not operate the server for extended periods without the access panel.
Operating the server without the access panel results in improper airflow and improper cooling
that can lead to thermal damage.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-3
Removal and Replacement Procedures
CAUTION: Reinstall each hard drive into the specific slot from which it was removed. Mixing
the hard drives adversely affects the system drive configuration.
Preparation Procedures
To access some components and perform certain service procedures, you must do one or
more of the following:
•
Extend the server from the rack.
If you are performing service procedures in an HP, Compaq branded, or third-party rack
cabinet, you can use the locking feature of the rack rails to support the server and gain
access to internal components.
•
Access internal components.
If you need to access internal components for removal or replacement, you can remove
the front and rear access panels without removing the server from the rack.
•
Power down the server.
If you must perform a non-hot-plug replacement procedure, power down the server.
•
Remove the server from the rack.
If the rack environment, cabling configuration, or the server location in the rack creates
awkward conditions, remove the server from the rack. If the server is installed in a telco
rack, you must remove the server from the rack to access internal components.
WARNING: Before lifting the server, remove all hot-plug power supplies and hard
drives to reduce the weight.
2-4 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Locating and Removing the Torx T-15 Tool
Many hardware procedures in the ProLiant DL580 Generation 2 server are toolless, but a few
require the removal of Torx T-15 screws that have been installed for shipping or security
reasons. A Torx T-15 tool ships with the server for the removal of these screws.
To locate and remove the Torx T-15 tool:
1. Locate the Torx T-15 tool on the back of the server. It is next to PCI-X slot 6.
2. Slide the tool out of the retaining clips.
Removal and Replacement Procedures
Figure 2-1: Locating and removing the Torx T-15 tool
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-5
Removal and Replacement Procedures
Extending the Server from the Rack
To perform service procedures, you must extend the server from the rack.
To extend the server from the rack:
1. Loosen the thumbscrews that secure the server to the front of the rack.
Figure 2-2: Loosening the front panel thumbscrews
2. Extend the server on the rack rails until the server rail-release latches engage.
Figure 2-3: Extending the server from the rack
2-6HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Removal and Replacement Procedures
WARNING: Be careful when pressing the rail-release levers and sliding the component
into or out of the rack. The sliding rails could pinch your fingertips.
3. To return the server to the rack, reach around the front of the server to press the
rail-release levers at the front of both server rails and continue to slide the server into the
rack.
Figure 2-4: Returning the server back into the rack
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-7
Removal and Replacement Procedures
Opening and Removing the Rear Access Panel
The ProLiant DL580 Generation 2 server has front and rear access panels that may need to be
opened and removed to access the system board, processors, memory slots, expansion slots,
and other internal components. Observe the following warnings and cautions when removing
the access panels.
WARNING: Before removing the access panels for non-hot-plug hardware options, be
sure that the power cords are disconnected from the electrical outlet.
WARNING: Pressing the Power On/Standby button sets the server to the standby
position, which removes power from most areas of the server. However, portions of the
power supply and some internal circuitry remain active until the AC power cord is
removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal
system components to cool before touching.
CAUTION: Electrostatic discharge can damage electronic components. Properly ground
yourself before beginning any installation procedure.
To open the rear access panel:
1. Extend or remove the server from the rack. Refer to “Extending the Server from the
Rack” in this chapter.
2. Disengage the lock on the rear panel using the Torx T-15 tool (1).
3. Using the handle on the rear access panel, slide the rear access panel toward the rear of
the unit (2). The springs raise the rear access panel.
Figure 2-5: Unlocking and sliding the rear access panel open
2-8HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Removal and Replacement Procedures
4. Slide the rear access panel toward the front of the server (1).
5. Push and hold the access panel release lever down (2) while sliding the rear access panel
forward about 2.54 cm (1 in).
IMPORTANT: The guide marks on the rear access panel and the server must line up before
proceeding to the next step.
Figure 2-6: Opening the rear access panel
6. Align the guide marks on the rear access panel and the chassis, and lift the rear access
panel from the server.
Figure 2-7: Removing the rear access panel
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-9
Removal and Replacement Procedures
Removing the Front Access Panel
To remove the front access panel:
1. Extend or remove the server from the rack. Refer to “Extending the Server from the
Rack” in this chapter.
2. Remove the rear access panel. Refer to “Opening and Removing the Rear Access Panel”
in this chapter.
3. Remove the front access panel:
a. Press the release button located on the inside rear of the front access panel (1).
b. Slide the front access panel toward the rear of the server (2).
c. Remove the access panel (3).
Figure 2-8: Removing the front access panel
2-10 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Replacing the Access Panels
To replace the access panels:
1. Place the front access panel on top of the server, and line up the guide marks on the front
access panel with the corresponding server guide marks.
2. With even pressure, push the front access panel down and slide it toward the front of the
server into the fitted slots.
Removal and Replacement Procedures
Figure 2-9: Replacing the front access panel
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-11
Removal and Replacement Procedures
3. Place the rear access panel on top of the server and line up the guide marks on the rear
access panel with the corresponding server guide marks.
4. Slide the rear access panel toward the back of the server until it stops.
Figure 2-10: Lining up the guide marks
5. With even pressure, push the rear access panel down and slide it toward the front of the
server until it seats.
Figure 2-11: Installing the rear access panel
6. Use the Torx T-15 tool to turn the locking screw clockwise to lock the latch.
2-12 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Powering Down the Server
WARNING: It is necessary to be knowledgeable of electrostatic discharge information
before preparing the server. For electrostatic discharge information, refer to
“Electrostatic Discharge ” in this chapter.
For all non-hot-plug procedures, you must power down the server. To power down the server:
1. Press the Power On/Standby button.
2. Be sure that the front panel power LED indicator is amber and that the fans are off.
3. Disconnect all AC power cords from the server.
4. Disconnect all external peripheral devices from the server.
Removing the Server from the Rack
WARNING: The server is very heavy, up to 44.5 kg (98 lb). To reduce the risk of
personal injury or damage to the equipment:
• Remove all hot-plug power supplies to reduce the weight of the server before
lifting it.
• Observe local occupational health and safety requirements and guidelines for
material handling.
• Get help to lift and maneuver the server.
Removal and Replacement Procedures
To remove the server from the rack:
1. Power down the server. Refer to “Power ing Down the Server” in this chapter.
2. Loosen the front panel thumbscrews that secure the server faceplate to the front of the
rack.
3. Extend the server from the rack. Refer to “Extending the Server from the Rack” i n this
chapter.
4. Remove the cables from the cable management arm and unplug the cables from the rear
of the server.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-13
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