HP ProLiant DL580 Generation 2 null

HP ProLiant DL580 Generation 2 Server
Maintenance and Service Guide
January 2004 (Fifth Edition)
Part Number 230828-005
© Copyright 2003 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group. Linux is a U.S. registered trademark of Linus Torvalds.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
January 2004 (Fifth Edition) Part Number 230828-005

Contents

About This Guide
Audience Assumptions.................................................................................................................................ix
Technician Notes..........................................................................................................................................ix
Where to Go for Additional Help..................................................................................................................x
Integrated Management Log...................................................................................................................x
Telephone Numbers................................................................................................................................x
Chapter 1
Illustrated Parts Catalog
Mechanical Components Exploded View ................................................................................................. 1-2
Mechanical Components Spare Parts List................................................................................................. 1-3
System Components Exploded View ........................................................................................................ 1-4
System Components Spare Parts List........................................................................................................ 1-5
Chapter 2
Removal and Replacement Procedures
Safety Considerations................................................................................................................................ 2-1
Electrostatic Discharge ....................................................................................................................... 2-1
Symbols on Equipment....................................................................................................................... 2-2
Rack Warnings and Cautions.............................................................................................................. 2-2
Server Warnings and Cautions............................................................................................................ 2-3
Preparation Procedures.............................................................................................................................. 2-4
Locating and Removing the Torx T-15 Tool...................................................................................... 2-5
Extending the Server from the Rack................................................................................................... 2-6
Opening and Removing the Rear Access Panel.................................................................................. 2-8
Removing the Front Access Panel .................................................................................................... 2-10
Replacing the Access Panels............................................................................................................. 2-11
Powering Down the Server ............................................................................................................... 2-13
Removing the Server from the Rack................................................................................................. 2-13
Memory ................................................................................................................................................... 2-15
Memory Replacement Guidelines..................................................................................................... 2-15
Memory Board Slot Locations.......................................................................................................... 2-16
Parts of the Memory Board............................................................................................................... 2-17
Memory Board LEDs and Icons ....................................................................................................... 2-18
DIMM Installation Requirements..................................................................................................... 2-22
Removing a Memory Board.............................................................................................................. 2-23
Removing a DIMM........................................................................................................................... 2-25
Installing a DIMM ............................................................................................................................ 2-26
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide iii
Contents
Installing a Memory Board................................................................................................................2-27
Configuring the Memory...................................................................................................................2-28
Hot-Plug Procedures ................................................................................................................................2-30
Hard Drive Blanks.............................................................................................................................2-30
Hot-Plug SCSI Hard Drives ..............................................................................................................2-31
Power Supply Blank..........................................................................................................................2-33
Hot-Plug Power Supplies ..................................................................................................................2-34
PCI and PCI-X Hot Plug Expansion Boards .....................................................................................2-35
Performance Balancing .....................................................................................................................2-39
Hot-Plug Fans....................................................................................................................................2-40
Non-Hot-Plug Procedures........................................................................................................................2-41
Slimline Drives..................................................................................................................................2-42
Front Bezel ........................................................................................................................................2-43
Power Button/LED assembly ............................................................................................................2-45
Processor Air Baffle ..........................................................................................................................2-46
Processor Power Modules .................................................................................................................2-47
Processors..........................................................................................................................................2-49
Non-Hot-Plug PCI-X Expansion Boards...........................................................................................2-51
PCI-X Expansion Board Basket ........................................................................................................2-53
PCI-X Hot Plug Board ......................................................................................................................2-54
SCSI Cables.......................................................................................................................................2-55
Front Fan Cage ..................................................................................................................................2-56
Pass-Through Board..........................................................................................................................2-57
Diagnostics Display Board and Lightpipe.........................................................................................2-58
Rear Fan Cage ...................................................................................................................................2-59
Battery-Backed Write Cache Assembly............................................................................................2-60
SCSI Backplane.................................................................................................................................2-62
System Battery ..................................................................................................................................2-63
System Board ....................................................................................................................................2-65
AC Filter Cable Assembly.................................................................................................................2-68
Re-entering the Server Serial Number.....................................................................................................2-71
Chapter 3
Diagnostic Tools
Chapter 4
Connectors, LEDs, and Switches
Connectors .................................................................................................................................................4-1
Rear Panel............................................................................................................................................4-2
System Board ......................................................................................................................................4-3
SCSI Backplane Board........................................................................................................................4-4
Memory Board ....................................................................................................................................4-5
LEDs ..........................................................................................................................................................4-6
Front Panel ..........................................................................................................................................4-7
QuickFind Diagnostic Display ............................................................................................................4-8
Interlock Status....................................................................................................................................4-9
Hot-Plug SCSI Hard Drive................................................................................................................4-10
Hot-Plug Fan .....................................................................................................................................4-12
Hot-Plug Power Supplies ..................................................................................................................4-13
iv HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
PCI-X Hot Plug................................................................................................................................. 4-14
Network Interface Controller............................................................................................................ 4-15
Battery-Backed Write Cache Enabler ..................................................................................................... 4-17
Memory Board.................................................................................................................................. 4-18
Internal Diagnostic Display .............................................................................................................. 4-22
System Board Switches........................................................................................................................... 4-23
System Maintenance Switch (SW4) .................................................................................................4-24
System ID Switch (SW7).................................................................................................................. 4-26
iLO/Spread Spectrum Switch (SW8)................................................................................................4-27
Non-Maskable Interrupt (NMI) Switch ............................................................................................ 4-28
Rear Unit Identification LED Switch...................................................................................................... 4-29
NC7770 PCI-X Gigabit Server Adapter Jumper ..................................................................................... 4-30
Chapter 5
Troubleshooting
When the Server Does Not Start ............................................................................................................... 5-2
Diagnostic Steps........................................................................................................................................ 5-4
Problems After Initial Boot ....................................................................................................................... 5-9
ROMPaq Disaster Recovery.................................................................................................................... 5-11
Other Information Resources .................................................................................................................. 5-12
Contents
Chapter 6
Specifications
Index
List of Figures
1-1 Mechanical components exploded view ............................................................................................. 1-2
1-2 System components exploded view .................................................................................................... 1-4
2-1 Locating and removing the Torx T-15 tool......................................................................................... 2-5
2-2 Loosening the front panel thumbscrews ............................................................................................. 2-6
2-3 Extending the server from the rack..................................................................................................... 2-6
2-4 Returning the server back into the rack .............................................................................................. 2-7
2-5 Unlocking and sliding the rear access panel open .............................................................................. 2-8
2-6 Opening the rear access panel............................................................................................................. 2-9
2-7 Removing the rear access panel.......................................................................................................... 2-9
2-8 Removing the front access panel ...................................................................................................... 2-10
2-9 Replacing the front access panel....................................................................................................... 2-11
2-10 Lining up the guide marks ................................................................................................................ 2-12
2-11 Installing the rear access panel ......................................................................................................... 2-12
2-12 Removing the server from the rack................................................................................................... 2-14
2-13 Memory board slots .......................................................................................................................... 2-16
2-14 Parts of the memory board................................................................................................................ 2-17
2-15 Memory board LEDs and icons ........................................................................................................ 2-18
2-16 Removing a memory board............................................................................................................... 2-24
2-17 Removing a DIMM........................................................................................................................... 2-25
2-18 Installing a DIMM ............................................................................................................................ 2-26
2-19 Installing a memory board ................................................................................................................ 2-27
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide v
Contents
2-20 Removing a drive blank ....................................................................................................................2-30
2-21 Removing a hot-plug SCSI hard drive ..............................................................................................2-32
2-22 Removing a power supply blank .......................................................................................................2-33
2-23 Removing a hot-plug power supply ..................................................................................................2-34
2-24 PCI-X slot locations ..........................................................................................................................2-36
2-25 PCI-X Hot Plug button......................................................................................................................2-37
2-26 Pressing the PCI-X retaining clip......................................................................................................2-37
2-27 Removing a PCI-X Hot Plug expansion board..................................................................................2-38
2-28 Removing a hot-plug fan...................................................................................................................2-40
2-29 Removing a drive from a slimline drive bay .....................................................................................2-42
2-30 Removing the exterior and interior chassis screws ...........................................................................2-43
2-31 Disengaging the locking tabs and removing the front bezel .............................................................2-44
2-32 Removing the power button/LED assembly......................................................................................2-45
2-33 Removing the processor air baffle.....................................................................................................2-46
2-34 Opening the processor retaining bracket ...........................................................................................2-47
2-35 Removing a PPM...............................................................................................................................2-48
2-36 Opening the processor retaining bracket ...........................................................................................2-49
2-37 Removing the processor/heatsink assembly......................................................................................2-50
2-38 Pressing the PCI-X retaining clip......................................................................................................2-51
2-39 Removing an expansion board from a non-hot-plug slot ..................................................................2-52
2-40 Removing the expansion board basket..............................................................................................2-53
2-41 Removing the PCI-X Hot Plug board................................................................................................2-54
2-42 Disconnecting SCSI cables from the backplane and expansion boards ............................................2-55
2-43 Removing the front fan cage .............................................................................................................2-56
2-44 Removing the pass-through board.....................................................................................................2-57
2-45 Removing the removable media board..............................................................................................2-58
2-46 Removing the rear fan cage...............................................................................................................2-59
2-47 Removing the BBWC enabler and 5i Plus Memory Module ............................................................2-61
2-48 Removing the SCSI backplane..........................................................................................................2-62
2-49 Locating the battery on the system board..........................................................................................2-63
2-50 Removing the battery from the system board....................................................................................2-64
2-51 Unscrewing the thumbscrews and sliding the system board .............................................................2-66
2-52 Removing the system board from the chassis ...................................................................................2-67
2-53 Cutting the cable tie-wraps................................................................................................................2-69
2-54 Removing the cable clips...................................................................................................................2-69
2-55 Removing the power supply connectors............................................................................................2-70
2-56 Removing the AC filters....................................................................................................................2-70
4-1 Rear panel components .......................................................................................................................4-2
4-2 System board connectors.....................................................................................................................4-3
4-3 SCSI backplane board connectors.......................................................................................................4-4
4-4 Memory board connectors and DIMM banks......................................................................................4-5
4-5 Front panel LEDs ................................................................................................................................4-7
4-6 QuickFind Diagnostic Display LEDs..................................................................................................4-8
4-7 Interlock LEDs ....................................................................................................................................4-9
4-8 Hot-plug SCSI hard drive LEDs........................................................................................................4-10
4-9 Hot-plug fan LED..............................................................................................................................4-12
4-10 Hot-plug power supply LEDs............................................................................................................4-13
4-11 External PCI-X Hot Plug LEDs ........................................................................................................4-14
4-12 Network Interface Controller LEDs ..................................................................................................4-15
vi HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Contents
4-13 Internal PCI Hot Plug LEDs and button ........................................................................................... 4-16
4-14 Battery-Backed Write Cache Enabler LEDs..................................................................................... 4-17
4-15 Memory board LEDs ........................................................................................................................ 4-18
4-16 Internal diagnostic display LEDs and switches ................................................................................ 4-22
4-17 System maintenance switch (SW4) .................................................................................................. 4-24
4-18 System ID switch (SW7) .................................................................................................................. 4-26
4-19 iLO/Spread Spectrum switch (SW8) ................................................................................................ 4-27
4-20 Non-Maskable Interrupt (NMI) switch............................................................................................. 4-28
4-21 Rear Unit Identification LED switch ................................................................................................ 4-29
4-22 NC7770 PCI-X Gigabit Server Adapter jumper settings.................................................................. 4-30
List of Tables
1-1 Mechanical Components Spare Parts List .......................................................................................... 1-3
1-2 System Components Spare Parts List ................................................................................................. 1-5
2-1 Memory Board Slots......................................................................................................................... 2-16
2-2 Parts of the Memory Board............................................................................................................... 2-17
2-3 Advanced ECC (Standard) Memory LEDs....................................................................................... 2-18
2-4 Online Spare Memory LEDs ............................................................................................................ 2-19
2-5 Single-Board Mirrored Memory LEDs............................................................................................. 2-20
2-6 Hot-Plug Mirrored Memory LEDs ................................................................................................... 2-21
2-7 Memory Board Icons ........................................................................................................................ 2-21
2-8 Memory LED States on a Properly Configured Memory Board ...................................................... 2-28
2-9 ProLiant DL580 Generation 2 PCI-X Expansion Slots and Buses................................................... 2-36
2-10 Recommended PCI-X Expansion Slot Population Order ................................................................. 2-39
3-1 Diagnostic Tools................................................................................................................................. 3-2
4-1 Rear Panel Components...................................................................................................................... 4-2
4-2 System Board Connectors................................................................................................................... 4-3
4-3 SCSI Backplane Board Connectors .................................................................................................... 4-4
4-4 Memory Board Connectors and DIMM Banks................................................................................... 4-5
4-5 Front Panel LEDs................................................................................................................................ 4-7
4-6 QuickFind Diagnostic Display LEDs ................................................................................................. 4-8
4-7 Interlock LEDs.................................................................................................................................... 4-9
4-8 Hot-Plug SCSI Hard Drive LEDs..................................................................................................... 4-10
4-9 Hot-Plug SCSI Hard Drive LED Combinations ............................................................................... 4-11
4-10 Hot-Plug Power Supply LEDs.......................................................................................................... 4-13
4-11 External PCI-X Hot Plug LEDs........................................................................................................ 4-14
4-12 Network Interface Controller LEDs.................................................................................................. 4-15
4-13 Internal PCI Hot Plug LEDs and Button........................................................................................... 4-16
4-14 Battery-Backed Write Cache Enabler LEDs..................................................................................... 4-17
4-15 Advanced ECC (Standard) Memory LEDs....................................................................................... 4-18
4-16 Online Spare Memory LEDs ............................................................................................................ 4-19
4-17 Single-Board Mirrored Memory LEDs............................................................................................. 4-20
4-18 Hot-Plug Mirrored Memory LEDs ................................................................................................... 4-21
4-19 Internal diagnostic display switches ................................................................................................. 4-22
4-20 System Maintenance Switch (SW4) ................................................................................................. 4-25
4-21 System ID Switch (SW7).................................................................................................................. 4-26
4-22 iLO/Spread Spectrum Switch (SW8)................................................................................................ 4-27
5-1 Diagnostic Steps ................................................................................................................................. 5-4
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide vii
Contents
5-2 Is the System Power LED Off? ...........................................................................................................5-5
5-3 Is the System Power LED Green?.......................................................................................................5-6
5-4 Is the External Health LED Green?.....................................................................................................5-6
5-5 Is the Internal Health LED Green?......................................................................................................5-7
5-6 Is the Monitor Displaying Information?..............................................................................................5-8
5-7 Problems After Initial Boot .................................................................................................................5-9
5-8 Troubleshooting Resources ...............................................................................................................5-12
6-1 System Unit Specifications..................................................................................................................6-1
viii HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
This maintenance and service guide can be used for reference when servicing the HP ProLiant DL580 Generation 2 server.
WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs can create conditions that are hazardous.

Audience Assumptions

This guide is for service technicians. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazard in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.

Technician Notes

WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, do not exceed the level of repairs specified in these procedures. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create conditions that are hazardous.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Disconnect power from the system by unplugging all power cords from the power supplies.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of
clearance at the front and back of the server.

About This Guide

HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ix
About This Guide
CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only.
NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty.

Where to Go for Additional Help

In addition to this guide, the following information sources are available:
User documentation
Service Quick Reference Guide
Service training guides
Service advisories and bulletins
QuickFind information services
Insight Manager software
HP Servers Troubleshooting Guide

Integrated Management Log

The server includes an integrated, nonvolatile management log that contains fault and management information. The contents of the Integrated Management Log (IML) can be viewed with Insight Manager.

Telephone Numbers

For the name of the nearest HP authorized reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
For HP technical support:
In the United States and Canada, call 1-800-652-6672.
Outside the United States and Canada, refer to
www.hp.com
x HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
1
Illustrated Parts Catalog
This chapter provides the illustrated parts breakdown and spare parts lists for the HP ProLiant DL580 Generation 2 server. Refer to Tables 1-1, 1-2, and 1-3 for the names of referenced spare parts.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1-1
Illustrated Parts Catalog

Mechanical Components Exploded View

Figure 1-1: Mechanical components exploded view
1-2 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide

Mechanical Components Spare Parts List

Table 1-1: Mechanical Components Spare Parts List
Item Description Spare Part Number
Illustrated Parts Catalog
1 Access panels
a) Rear b) Front
2 Front bezel 243669-001
3 SCSI hard drive blank 122759-001
4 Power supply blank 267133-001
5 Power supply, 800 W, hot-plug 192201-001
6 Cable management arm* 295792-001
7 Power cord retainer kit* 313825-001
* Not shown.
240241-001
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1-3
Illustrated Parts Catalog

System Components Exploded View

Figure 1-2: System components exploded view
1-4 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide

System Components Spare Parts List

Table 1-2: System Components Spare Parts List
Item Description Spare Part Number
Illustrated Parts Catalog
Media Storage Devices
1 Diskette drive, 12.7 mm, multibay 267132-001
2 CD-ROM drive, 24X, multibay 228508-001
Fans
3 Fan assembly, hot-plug, 120 × 38 mm 240243-001
4 Fan assembly, hot-plug, 120 × 25 mm 240244-001
Boards
5 Memory board 231126-001
6 SCSI backplane 231128-001
7 Diagnostic display board and lightpipe 249105-001
8 Pass-through board 249106-001
9 PCI-X Hot Plug board 231127-001
9a NIC, 10/100/1000 controller* 284848-001
9b NIC, Dual PCI-X NC7170* 313586-001
10 System board 231125-001
11 Processors
a) Processor, Xeon MP, 1.4-GHz/512 KB L3 b) Processor, Xeon MP, 1.6-GHz/1 MB L3* c) Processor, Xeon MP, 1.5 GHz/1 MB L3* d) Processor, Xeon MP, 1.9 GHz/1 MB L3* e) Processor, Xeon MP, 2.0 GHz/2 MB L3* f) Processor, Xeon MP, 2.0 GHz/1-MB L3* g) Processor, Xeon MP, 2.5 GHz/1-MB L3* h) Processor, Xeon MP, 2.8 GHz/2-MB L3* i) Processor, Xeon MP, 2.2 GHz/2-MB L3* j) Processor, Xeon MP, 2.7 GHz/2-MB L3* k.) Processor, Xeon MP, 3.0 GHz/4-MB L3* IMPORTANT: Mixing processor speeds and cache
sizes is not supported.
12 Processor power module (PPM) 266655-001
13 Power switch assembly 243670-001
272935-001 272936-001 309617-001 311277-001 309618-001 327839-001 327840-001 327841-001 352311-001 352312-001 352313-001
* Not shown
continued
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1-5
Illustrated Parts Catalog
Table 1-2: System Components Spare Parts List continued
Item Description Spare Part Number
14 Battery, system, 3 V 153099-001
15 5i Plus memory module 260741-001
16 Plastics kit*
17 AC power cord, 15 A, 125 V* 237457-001
18 AC power cord, 10A, C14-C19* 311582-001
19 AC power cord, 16A, C19-C20* 295508-001
20 AC power cord, 20 A, 250 V* 237458-001
21 Rack-mounting hardware kit (company rack)* 313215-001
22 Rack-mounting hardware kit (third-party)* 291895-001
23 Cable kit, AC Power* 243671-001
24 Torx screwdriver, T-15* 199630-001
25 Country kit* 231091-001
26 Return kit* 279645-001
26a Hardware mounting kit, 4U* 286221-001
26b Cable Kit, Signal* 243670-001
27 Battery-Backed Write Cache Module, 4.8 V 260740-001
28 18.2-GB SCSI hard drive, hot-plug 10 K RPM 152190-001
28a 18.2-GB SCSI hard drive, universal, hot-plug, 15 K
28b 18.2-GB SCSI hard drive, U320, hot-plug, 15K 289240-001
28c 36.4-GB SCSI hard drive, hot-plug, 10 K RPM* 177986-001
28d 36.4-GB WUS, 1-inch hot-plug,15 K RPM* 233350-001
28e 36.4-GB SCSI Hard drive, U320, hot-plug, 10K 289041-001
28f 36.4-GB SCSI Hard drive, U320, hot-plug, 15K 289241-001
28g 72.8-GB WUS, 1-inch hot-plug, 10 K RPM* 233345-001
28h 72.8-GB SCSI hard drive, U320, hot-plug, 10K 289042-001
28i 72.8-GB SCSI hard drive, U320, hot-plug, 15K 289243-001
28j 146.8-GB SCSI hard drive, U320, hot-plug, 10K 289044-001
31 8X DVD-ROM drive* 268795-001
a) Processor air baffle b) PCI Expansion board basket
Options
RPM*
243672-001
189395-001
continued
1-6 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Illustrated Parts Catalog
Table 1-2: System Components Spare Parts List continued
Item Description Spare Part Number
Memory
32 256-MB DIMM (DDR SDRAM) 249674-001
33 512-MB DIMM (DDR SDRAM) 249675-001
34 1-GB DIMM (DDR SDRAM) 249676-001
35 2-GB DIMM (DDR SDRAM) 265791-001
* Not shown
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1-7
Removal and Replacement Procedures
This chapter provides subassembly/module-level removal and replacement procedures for ProLiant DL580 Generation 2 servers. After completing all necessary removal and replacement procedures, run the Diagnostics Utility to be sure that all components operate properly.
You need the following items for some procedures:
Torx T-15 tool
Flathead screwdriver
Diagnostics Utility on the HP SmartStart CD

Safety Considerations

Before performing service procedures, review the following safety information.
2

Electrostatic Discharge

A discharge of static electricity can damage static-sensitive devices or micro-circuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage:
Transport products in static-safe containers such as conductive tubes, bags, or boxes.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
Cover workstations with approved static-dissipating material. Use a wrist strap connected to the work surface and properly grounded (earthed) tools and equipment.
Keep work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing.
Be sure that you are properly grounded (earthed) when touching a static-sensitive component or assembly.
Avoid touching pins, leads, or circuitry.
Use nonconductive field service tools.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-1
Removal and Replacement Procedures

Symbols on Equipment

These symbols may be located on equipment in areas where hazardous conditions may exist.
Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.
Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or a hot component.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Any surface or area of the equipment marked with these symbols indicates the presence of electric shock hazards. The enclosed area contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

Rack Warnings and Cautions

WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended.
WARNING: To reduce the risk of personal injury or damage to the equipment:
Extend the leveling jacks to the floor.
Rest the full weight of the rack on the leveling jacks.
Attach the stabilizers to the rack if it is a single rack installation.
Couple the racks together in multiple rack installations.
WARNING: When installing the server in a telco rack, adequately secure the rack frame to the building structure at the top and bottom.
WARNING: To reduce the risk of personal injury or damage to the equipment, use two or more people to safely unload the rack from the pallet. An empty 42U rack weighs 115 kg (253 lb), is over 2.1 m (7 ft) tall, and may become unstable when moved on its casters. Handle the rack from both sides as it rolls down the ramp from the pallet. Do not stand in front of the rack.
2-2 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
CAUTION: Always begin by mounting the heaviest item on the bottom of the rack. Continue to populate the rack from the bottom to the top.

Server Warnings and Cautions

WARNING: Do not exceed the level of repair specified in the procedures in the product documentation. All troubleshooting and repair procedures are detailed to allow only subassembly or module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the hot-plug drives and the internal system components to cool before touching.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Do not disable the AC power cord grounding plug. The grounding plug is an
important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
Removal and Replacement Procedures
Unplug the power cord from each power supply to disconnect power to the
equipment.
WARNING: The installation of internal options and routine maintenance and service of this product should be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with equipment containing hazardous energy levels.
WARNING: Do not use conductive tools that could bridge live parts. Remove all watches, rings, or loose jewelry when working in hot-plug areas of an energized server.
WARNING: Do not replace non-hot-plug components while power is applied to the product. First, shut down the product and disconnect all AC power cords.
WARNING: Be sure that the AC power supply branch circuit that provides power to the rack is not overloaded. Maintaining a low electrical current draw reduces the risk of personal injury, fire, or damage to the equipment. The total rack load should not exceed 80 percent of the branch circuit rating. Consult the electrical authority having jurisdiction over your facility for wiring and installation requirements.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for extended periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-3
Removal and Replacement Procedures
CAUTION: Reinstall each hard drive into the specific slot from which it was removed. Mixing the hard drives adversely affects the system drive configuration.

Preparation Procedures

To access some components and perform certain service procedures, you must do one or more of the following:
Extend the server from the rack. If you are performing service procedures in an HP, Compaq branded, or third-party rack
cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.
Access internal components. If you need to access internal components for removal or replacement, you can remove
the front and rear access panels without removing the server from the rack.
Power down the server. If you must perform a non-hot-plug replacement procedure, power down the server.
Remove the server from the rack. If the rack environment, cabling configuration, or the server location in the rack creates
awkward conditions, remove the server from the rack. If the server is installed in a telco rack, you must remove the server from the rack to access internal components.
WARNING: Before lifting the server, remove all hot-plug power supplies and hard drives to reduce the weight.
2-4 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide

Locating and Removing the Torx T-15 Tool

Many hardware procedures in the ProLiant DL580 Generation 2 server are toolless, but a few require the removal of Torx T-15 screws that have been installed for shipping or security reasons. A Torx T-15 tool ships with the server for the removal of these screws.
To locate and remove the Torx T-15 tool:
1. Locate the Torx T-15 tool on the back of the server. It is next to PCI-X slot 6.
2. Slide the tool out of the retaining clips.
Removal and Replacement Procedures
Figure 2-1: Locating and removing the Torx T-15 tool
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-5
Removal and Replacement Procedures

Extending the Server from the Rack

To perform service procedures, you must extend the server from the rack.
To extend the server from the rack:
1. Loosen the thumbscrews that secure the server to the front of the rack.
Figure 2-2: Loosening the front panel thumbscrews
2. Extend the server on the rack rails until the server rail-release latches engage.
Figure 2-3: Extending the server from the rack
2-6 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Removal and Replacement Procedures
WARNING: Be careful when pressing the rail-release levers and sliding the component into or out of the rack. The sliding rails could pinch your fingertips.
3. To return the server to the rack, reach around the front of the server to press the rail-release levers at the front of both server rails and continue to slide the server into the rack.
Figure 2-4: Returning the server back into the rack
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-7
Removal and Replacement Procedures

Opening and Removing the Rear Access Panel

The ProLiant DL580 Generation 2 server has front and rear access panels that may need to be opened and removed to access the system board, processors, memory slots, expansion slots, and other internal components. Observe the following warnings and cautions when removing the access panels.
WARNING: Before removing the access panels for non-hot-plug hardware options, be sure that the power cords are disconnected from the electrical outlet.
WARNING: Pressing the Power On/Standby button sets the server to the standby position, which removes power from most areas of the server. However, portions of the power supply and some internal circuitry remain active until the AC power cord is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching.
CAUTION: Electrostatic discharge can damage electronic components. Properly ground
yourself before beginning any installation procedure.
To open the rear access panel:
1. Extend or remove the server from the rack. Refer to “Extending the Server from the Rack” in this chapter.
2. Disengage the lock on the rear panel using the Torx T-15 tool (1).
3. Using the handle on the rear access panel, slide the rear access panel toward the rear of the unit (2). The springs raise the rear access panel.
Figure 2-5: Unlocking and sliding the rear access panel open
2-8 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
Removal and Replacement Procedures
4. Slide the rear access panel toward the front of the server (1).
5. Push and hold the access panel release lever down (2) while sliding the rear access panel
forward about 2.54 cm (1 in).
IMPORTANT: The guide marks on the rear access panel and the server must line up before proceeding to the next step.
Figure 2-6: Opening the rear access panel
6. Align the guide marks on the rear access panel and the chassis, and lift the rear access
panel from the server.
Figure 2-7: Removing the rear access panel
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-9
Removal and Replacement Procedures

Removing the Front Access Panel

To remove the front access panel:
1. Extend or remove the server from the rack. Refer to “Extending the Server from the Rack” in this chapter.
2. Remove the rear access panel. Refer to “Opening and Removing the Rear Access Panel” in this chapter.
3. Remove the front access panel: a. Press the release button located on the inside rear of the front access panel (1). b. Slide the front access panel toward the rear of the server (2). c. Remove the access panel (3).
Figure 2-8: Removing the front access panel
2-10 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide

Replacing the Access Panels

To replace the access panels:
1. Place the front access panel on top of the server, and line up the guide marks on the front
access panel with the corresponding server guide marks.
2. With even pressure, push the front access panel down and slide it toward the front of the
server into the fitted slots.
Removal and Replacement Procedures
Figure 2-9: Replacing the front access panel
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-11
Removal and Replacement Procedures
3. Place the rear access panel on top of the server and line up the guide marks on the rear access panel with the corresponding server guide marks.
4. Slide the rear access panel toward the back of the server until it stops.
Figure 2-10: Lining up the guide marks
5. With even pressure, push the rear access panel down and slide it toward the front of the server until it seats.
Figure 2-11: Installing the rear access panel
6. Use the Torx T-15 tool to turn the locking screw clockwise to lock the latch.
2-12 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide

Powering Down the Server

WARNING: It is necessary to be knowledgeable of electrostatic discharge information before preparing the server. For electrostatic discharge information, refer to “Electrostatic Discharge ” in this chapter.
For all non-hot-plug procedures, you must power down the server. To power down the server:
1. Press the Power On/Standby button.
2. Be sure that the front panel power LED indicator is amber and that the fans are off.
3. Disconnect all AC power cords from the server.
4. Disconnect all external peripheral devices from the server.

Removing the Server from the Rack

WARNING: The server is very heavy, up to 44.5 kg (98 lb). To reduce the risk of personal injury or damage to the equipment:
Remove all hot-plug power supplies to reduce the weight of the server before
lifting it.
Observe local occupational health and safety requirements and guidelines for
material handling.
Get help to lift and maneuver the server.
Removal and Replacement Procedures
To remove the server from the rack:
1. Power down the server. Refer to “Power ing Down the Server” in this chapter.
2. Loosen the front panel thumbscrews that secure the server faceplate to the front of the
rack.
3. Extend the server from the rack. Refer to “Extending the Server from the Rack” i n this
chapter.
4. Remove the cables from the cable management arm and unplug the cables from the rear
of the server.
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2-13
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