warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of
Microsoft Corporation.
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Contents
Server component identification...................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ......................................................................................................................8
Memory board components and LEDs..........................................................................................................9
Rear panel LEDs and buttons..................................................................................................................... 13
Power supply LEDs................................................................................................................................... 14
System board components........................................................................................................................ 15
System maintenance switch............................................................................................................. 16
SATA or SAS drive numbers .....................................................................................................................20
SATA or SAS hard drive LEDs ...................................................................................................................20
SAS and SATA hard drive LED combinations .............................................................................................. 21
Fan locations .......................................................................................................................................... 21
Hot-plug fan LEDs .................................................................................................................................... 23
Server operations........................................................................................................................ 24
Power up the server................................................................................................................................. 24
Power down the server............................................................................................................................. 24
Extending the server from the rack............................................................................................................. 24
Removing the access panel....................................................................................................................... 26
Installing the server into the rack................................................................................................................ 37
Installing the cable management arm......................................................................................................... 37
Powering up and configuring the server .....................................................................................................37
Installing the operating system................................................................................................................... 37
Registering the server............................................................................................................................... 38
Service notifications............................................................................................................................... 101
Canadian notice (Avis Canadien)............................................................................................................ 118
European Union regulatory notice ...........................................................................................................118
Japanese notice .................................................................................................................................... 119
Korean notice ....................................................................................................................................... 119
Server specifications.............................................................................................................................. 122
SATA or SAS drive numbers .................................................................................................................... 20
SATA or SAS hard drive LEDs.................................................................................................................. 20
SAS and SATA hard drive LED combinations............................................................................................. 21
Fan locations ......................................................................................................................................... 21
Hot-plug fan LEDs................................................................................................................................... 23
Front panel components
Item Description
1 Memory board or blank
2 Video connector
3 USB connectors (two)
4 Optional multibay drive or blank
5 DVD/CD-ROM drive
Server component identification 7
Item Description
6 Hard drive bay
7 Processor module
Front panel LEDs and buttons
Item Description Status
1 UID switch and LED Blue = Activated
Flashing blue = Server being managed remotely
Off = Deactivated
2 Internal system health LED Green = Normal (system on)
Flashing amber = System health is degraded
Flashing red = System health is critical
Off = Normal (system off)
3 External system health LED Green = Normal (system on)
Flashing amber = System health is degraded
Flashing red = System health is critical
Off = Normal (system off)
4 NIC 1 link/activity LED Green = Linked to network
Flashing green = Linked with activity on the network
Off = No network connection
5 NIC 2 link/activity LED Green = Linked to network
Flashing green = Linked with activity on the network
Off = No network connection
6 Power on/Standby button
and LED
Amber = System has AC power and is in standby mode
Green = System has AC power and is turned on
Off = System has no AC power
Server component identification 8
Memory board components and LEDs
Error indicators remain illuminated when the system is powered off so that the status of the LEDs can still
be seen. This behavior matches the behavior of all the other error indicators in the server.
The indicators are only cleared in the following situations:
• If the locking switch is locked after the board is reinstalled
• If the server is rebooted
• If the board is removed from the server
CAUTION: When the memory board locking switch is unlocked in a mode that does not
support hot-add or hot-replace capabilities, audio alarms and visual alerts occur. Removing the
memory board at this point causes server failure.
To end the audio alarms and visual alerts, move the memory board locking switch back to the
locked position. This action does not result in data corruption or server failure.
If removal of a single memory board is required and it is the only memory board, power down
the server and make the necessary memory changes.
Item Description Status
1 Locking switch N/A
2 Release latch N/A
3 Ejector lever N/A
4 Removable Off = Do not remove memory board if
server is powered on
Green = Memory board can be safely
removed
5 DIMM LEDs (1–4) Off = Normal or DIMM not installed
Amber = Uncorrectable error detected or
correctable error threshold reached
error*
Flashing green = Board is rebuilding
Green = Normal
* AMP configuration errors occur when the current memory configuration is not valid for the configured
AMP mode:
• If the mode selected is the desired mode, modify the DIMM or board configuration to support the
desired mode. For more information, refer to "Memory options (on page 67, "Memory overview" on
page 67)."
• If the mode selected is not the desired mode, run RBSU and change the AMP mode. For more
information, refer to the section "HP ROM-Based Setup Utility (on page 87)."
NOTE: If the Spare, Mirrored, and RAID LEDs are off, the server is in Advanced ECC mode.
Refer to "HP ROM-Based Setup Utility (on page 87)" for more information.
Server component identification 10
Processor module LEDs
PPM LED (1) Processor LED
(2)
Off Off Off One of the following conditions exist:
External health
LED
Description
• No AC power present
• Normal
Off Amber Flashing amber Pre-failure error threshold exceeded; LEDs will
clear after the next reboot
Off Amber Flashing red One or more of the following conditions exist:
• The processor was replaced and the LEDs will
clear after the next reboot
• Processor failed
Off Flashing amber Flashing red Processor configuration error detected
Amber Off Flashing red PPM failed
Flashing amber Off Flashing red One or more of the following conditions exist:
3 PCI Express non-hot-plug expansion slot 5 13 Serial connector
4 PCI Express non-hot-plug expansion slot 4 14 USB connectors
5 PCI-X non-hot-plug slot 3, 64-bit/133-
MHz
6 Optional PCI-X Hot Plug or optional PCI
Express non-hot-plug expansion slot 2
7 Optional PCI-X Hot Plug or optional PCI
Express non-hot-plug expansion slot 1
8 T-15 Torx screwdriver 18 iLO 2 NIC
9 Optional power supply (redundant) 19 UID
10 Power supply (primary) — —
15 Video connector
16 Keyboard connector
17 Mouse connector
Server component identification 12
Rear panel LEDs and buttons
Item Description LED color Status
1 NIC 1 Activity LED Green On or flashing = Network activity
Off = No network activity
2 NIC 1 Link LED Green On = Linked to network
Off = Not linked to network
3 NIC 2 Activity LED Green On or flashing = Network activity
Off = No network activity
4 NIC 2 Link LED Green On = Linked to network
Off = Not linked to network
5 iLO 2 NIC Activity LED Green On or flashing = Network activity
Off = No network activity
6 iLO 2 NIC Link LED Green On = Linked to network
Off = Not linked to network
7 UID LED Blue On = Activated
Flashing = Server remotely managed
Off = Deactivated
Server component identification 13
Power supply LEDs
Fail LED 1
(amber)
Off Off No AC power to any power supply
Flashing Off Power supply failure (over current)
On Off No AC power to this power supply
Off Flashing
Power LED 2
(green)
Description
• AC power present
• Standby mode
Off On Normal
Server component identification 14
System board components
Item Description Item Description
1 Fan 1 10 PCI Express non-hot-plug
expansion slot 4
2 Fan 2 11 PCI Express non-hot-plug
expansion slot 5
3 Fan 3 12 PCI Express non-hot-plug
expansion slot 6
4 Fan 4 13 PCI Express non-hot-plug
expansion slot 7
5 System maintenance switch 14 Fan 6
6 System battery 15 Fan 5
Server component identification 15
Item Description Item Description
7 Connectors for one of the
following:
16 Boot device selector switch
• PCI-X Hot Plug
mezzanine option
• PCI Express x4
mezzanine option
• PCI Express x8
mezzanine option
8 Battery packs and connectors
17 Systems Insight Display
for BBWC (optional)
9 PCI-X non-hot-plug expansion
— —
slot 3, 64-bit/133-MHz
System maintenance switch
The system maintenance switch (SW1) is an eight-position switch that is used for system configuration. The
default position for all eight positions is Off.
The boot device selector switch setting determines the device access order of the multibay drives in the
server. The default setting for the boot device selector switch is FLP TOP.
Server component identification 16
When the boot device selector switch is set to FLP TOP, the optical drive in the bottom bay is designated
as the primary optical drive. The diskette drive in the top bay is bootable. The server cannot boot from a
diskette drive in the bottom bay when the boot device selector switch is set to FLP TOP.
When the boot device selector switch is set to FLP BOT, the optical drive in the top bay is designated as
the primary optical drive. The diskette drive in the bottom bay is bootable. The server cannot boot from a
diskette drive in the top bay when the boot device selector switch is set to FLP BOT.
NOTE: If two optical drives are installed in the server, the server will first attempt to boot from
the primary optical drive ("Boot device selector switch" on page 16). The boot device selector
switch setting determines which drive is the primary optical drive.
Switch setting Description
FLP TOP (default) Diskette drive in top bay is bootable
Primary optical drive in bottom bay is bootable
FLP BOT Primary optical drive in top bay is bootable
Diskette drive in bottom bay is bootable
Systems Insight Display LEDs
The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might
report server status differently than the health LEDs because the software tracks more system attributes.
The amber Systems Insight Display LEDs are located on the media board. In normal operations, all of the
LEDs are off unless one of the components fails.
NOTE: The system management driver must be installed for the internal health LED to provide
pre-failure and warranty conditions.
Server component identification 17
LED Description
Fan X One or more of the following conditions exist:
• A fan is missing or not properly installed.
• A fan failed.
PCI X One or more of the following conditions exist:
• A PCI address parity error was detected on the numbered PCI slot.
• A PCI data parity error was detected on the numbered PCI slot.
MEDIA BP The media backplane is missing or not properly installed.
MEM A memory board is not properly installed.
MEM BP A memory backplane is missing or not properly installed.
FSB One or more of the following conditions exist:
• A processor or PPM is missing or not properly installed.
• An FSB configuration error was detected.
PROC A processor is missing or not properly installed.
OVER TEMP The internal temperature has exceeded operating levels.
NO BOOT A "no boot" condition was detected.
P84 Switch set to display port 84 codes.
Server component identification 18
LED Description
P85 Switch set to display port 85 codes.
see the HP ProLiant DL580 Generation 4 Maintenance and Service Guide on the Documentation CD for
more information about troubleshooting using port 85 codes.
DIMM slot locations
Item Description Bank
1 DIMM slot 1 A
2 DIMM slot 2 A
3 DIMM slot 3 B
4 DIMM slot 4 B
Server component identification 19
SATA or SAS drive numbers
The server supports eight SAS or SATA hot-plug hard drives. See "SAS and SATA hard drive guidelines
(on page 45)" for information about installing the hard drives.
SATA or SAS hard drive LEDs
Item LED description Status
1 Fault/UID status Amber = Drive failure
Flashing amber = Fault-process activity
Blue = Unit identification is active
Off = No fault-process activity
Server component identification 20
Item LED description Status
2 Online/Activity status Green = Drive activity
Flashing green = High activity on the
drive or drive is being configured as part
of an array
Off = No drive activity
SAS and SATA hard drive LED combinations
Online/activity
LED (green)
On, off, or
flashing
On, off, or
flashing
On Amber, flashing
On Off The drive is online, but it is not active currently.
Flashing regularly
(1 Hz)
Flashing regularly
(1 Hz)
Flashing
irregularly
Flashing
irregularly
Off Steadily amber A critical fault condition has been identified for this drive, and
Off Amber, flashing
Off Off The drive is offline, a spare, or not configured as part of an
Fault/UID LED
Interpretation
(amber/blue)
Alternating amber and
blue
Steadily blue The drive is operating normally, and it has been selected by a
regularly (1 Hz)
Amber, flashing
regularly (1 Hz)
Off Do not remove the drive. Removing a drive may terminate the
Amber, flashing
regularly (1 Hz)
Off The drive is active, and it is operating normally.
regularly (1 Hz)
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been selected by a
management application.
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss,
do not replace the drive until the expansion or migration is
complete.
current operation and cause data loss.
The drive is rebuilding, or it is part of an array that is
undergoing capacity expansion or stripe migration.
The drive is active, but a predictive failure alert has been
received for this drive. Replace the drive as soon as possible.
the controller has placed it offline. Replace the drive as soon as
possible.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
array.
Fan locations
The server is shipped with six system fans. Each fan is hot-swappable and independently controlled. The
fans are distributed into two zones to control thermal conditions within the server.
Server component identification 21
• Zone 1 contains four fans (three, plus one redundant) to control the temperature in the processor
module area.
• Zone 2 contains two fans (one, plus one redundant) to control the temperature in the hard drive bay
area.
This fan configuration allows the server to continue operating in non-redundant mode if a single fan fails
in either zone. If the system detects two fan failures in the same zone, the server shuts down to avoid
thermal damage.
Item Description Zone
1 Fan 1 1
2 Fan 2 1
3 Fan 3 1
4 Fan 4 1
5 Fan 5 2
6 Fan 6 2
Server component identification 22
Hot-plug fan LEDs
Status
Green = Operating normally
Amber = Failed
Off = No power
Server component identification 23
Server operations
In this section
Power up the server................................................................................................................................ 24
Power down the server............................................................................................................................ 24
Extending the server from the rack............................................................................................................ 24
Removing the access panel...................................................................................................................... 26
To power up the server, press the Power On/Standby button.
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some
1. Shut down the OS as directed by the OS documentation.
2. Press the Power On/Standby button to place the server in standby mode. When the server enters
internal circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
standby power mode, the system power LED changes to amber.
3. Disconnect the power cords.
The system is now without power.
Extending the server from the rack
The design of the server enables you to access several components through the front of the server.
Installing or accessing the following components will not require extending the server from the rack:
• Processors
• PPMs
• Memory boards
• DIMMs
• DVD drive
Server operations 24
• Diskette drive
• Hard drives
To extend the server from the rack:
1. Release the two levers on the lower outside corners of the rack.
2. If the server is in a rack and in the shipping configuration, remove the two shipping screws directly
behind the levers.
3. Extend the server on the rack rails until the server rail-release latches engage.
NOTE: The release latches will lock into place when the rails are fully extended.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack
is adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-
release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
Server operations 25
4.
After performing the installation or maintenance procedure, slide the server back into the rack by
pressing the server rail-release latches.
Removing the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 24).
2. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.
internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on
page 17), leave the server powered on. The Systems Insight Display LEDs are cleared when
the server is powered off.
NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear
panel ("Rear panel components" on page 12).
Server operations 26
3.
Lift up on the hood latch, and remove the access panel.
4. After installing hardware options, replace the access panel. Be sure that the panel is securely locked
into place before powering up the server.
Replacing hot-plug fans
The server supports redundant hot-plug fans ("Fan locations" on page 21) to provide proper airflow to the
server if a primary fan fails.
WARNING: To prevent personal injury from hazardous energy:
• Remove watches, rings, or other metal objects.
• Use tools with insulated handles.
1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 24).
2. Remove the access panel ("Removing the access panel" on page 26).
3. Remove the malfunctioning hot-plug fan from the server.
• Do not place tools or metal parts on top of batteries.
IMPORTANT: Remove and replace one fan at a time. If the system detects two fan failures in
the same zone, the server shuts down to avoid thermal damage.
Server operations 27
4.
Install the replacement fan.
5. Repeat to replace additional fans as needed.
6. Observe the LED on each installed fan to be sure it is illuminated green ("Hot-plug fan LEDs" on
page 23).
7. Observe the internal system health LED on the front panel to be sure it is illuminated green ("Front
panel LEDs and buttons" on page 8).
NOTE: If the front panel internal system health LED is not green after you install hot-plug fans,
reseat the hot-plug fan or refer to the troubleshooting section.
Removing the system cage
Installing or accessing some options in the server might require removing the system cage. See the
instructions for each individual option to determine if removing the system cage is necessary.
To remove the system cage:
1. Power down the server (on page 24).
2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 24).
3. Remove the access panel ("Removing the access panel" on page 26).
4. Remove all hot-plug power supplies.
5. Remove all system fans ("Replacing hot-plug fans" on page 27).
6. Remove all expansion boards ("Removing a PCI-X Hot Plug expansion board" on page 65).
7. Remove the expansion slot cover.
8. Remove the PCI-X Hot Plug basket, if installed.
9. Remove the PCI-X Hot Plug mezzanine or the PCI Express mezzanine, if applicable.
10. Loosen the thumbscrews, and lift the system cage from the server.
NOTE: The T-15 Torx screwdriver can be used to loosen the thumbscrews. The T-15 Torx
screwdriver is shipped with the server and can be located on the rear panel ("Rear panel
components" on page 12).
Server operations 28
Accessing the Systems Insight Display
1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 24).
2. Remove the access panel ("Removing the access panel" on page 26).
IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on
page 17), leave the server powered on. The Systems Insight Display LEDs are cleared when
the server is powered off.
Server operations 29
3.
Locate the Systems Insight Display.
Battery
If the server no longer automatically displays the correct date and time, you may need to replace the
battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
To remove the component:
1. Power down the server (on page 24).
2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 24).
3. Remove the access panel ("Removing the access panel" on page 26).
4. Remove any hardware that will interfere with accessing the battery.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
• Do not attempt to recharge the battery.
• Do not expose the battery to temperatures higher than 60°C (140°F).
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
• Replace only with the spare designated for this product.
Server operations 30
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